The first table below looks at the demand for Problem Management skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Problem Management
Rank 198 196 214
Rank change year-on-year
-2 +18
Contract jobs citing Problem Management 199 251 263
As % of all contract IT jobs located in London 0.919% 0.932% 0.846%
As % of the Processes & Methodologies category 1.229% 1.297% 1.190%
Number of daily rates quoted 137 162 163
Average daily rate £415 £425 £425
Average daily rate % change year-on-year
-2.35% -
90% offered a daily rate of more than £256 £250 £292
10% offered a daily rate of more than £538 £534 £520
UK excluding London average daily rate £333 £318 £325
% change year-on-year
+4.72% -2.30%
Number of hourly rates quoted 3 15 11
Average hourly rate £23.00 £26.00 £36.50
Average hourly rate % change year-on-year
-11.53% -28.76%
90% offered a hourly rate of more than £17.40 £16.40 £20.70
10% offered a hourly rate of more than £31.40 £43.50 £41.25
UK excluding London average hourly rate £17.50 £15.00 £20.44
% change year-on-year
+16.66% -26.61%
All Processes & Methodologies
London
Contract IT job ads with a match in the
Processes & Methodologies category
16194 19350 22109
As % of all contract IT jobs located in London 74.77% 71.83% 71.15%
Number of daily rates quoted 11076 12690 14542
Average daily rate £450 £450 £480
Average daily rate % change year-on-year
- -6.25%
90% offered a daily rate of more than £300 £300 £310
10% offered a daily rate of more than £600 £600 £625
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 254 340 350
Average hourly rate £30.00 £26.23 £27.23
Average hourly rate % change year-on-year
+14.39% -3.67%
90% offered a hourly rate of more than £14.00 £15.00 £14.00
10% offered a hourly rate of more than £102.00 £45.00 £50.00
UK excluding London average hourly rate £30.00 £25.00 £29.50
% change year-on-year
+20.00% -15.25%
Problem Management
England

Problem Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

London Problem Management Jobs Demand Trend

Problem Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the London region.

London Problem Management Daily Rate Trend

Problem Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the London region over the 3 months to 24 May 2013.

London Problem Management Daily Rate Histogram

Problem Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the London region.

London Problem Management Hourly Rate Trend

Problem Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management across the London region over the 3 months to 24 May 2013.

London Problem Management Hourly Rate Histogram

Problem Management
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the London region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
City of London -17 35 £404 -10.27%
Uxbridge +11 17 £430 -16.09%
Paddington - 1 - -
Problem Management
England

Problem Management
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the London region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 174 (53.21%) ITIL
2 121 (37.00%) Change Management
3 113 (34.56%) Incident Management
4 100 (30.58%) Windows
5 80 (24.46%) Microsoft
6 79 (24.16%) Finance
7 72 (22.02%) Banking
8 71 (21.71%) Linux
9 67 (20.49%) UNIX
10 62 (18.96%) Service Management
11 57 (17.43%) Release Management
12 55 (16.82%) Service Delivery
13 54 (16.51%) VMware
13 54 (16.51%) Oracle
14 50 (15.29%) SQL Server
15 49 (14.98%) Root Cause Analysis
16 43 (13.15%) Investment Banking
17 40 (12.23%) SQL
17 40 (12.23%) Project Management
18 39 (11.93%) SharePoint
19 38 (11.62%) Active Directory
20 37 (11.31%) Veritas
20 37 (11.31%) Solaris
21 36 (11.01%) Degree
22 35 (10.70%) SAN
23 34 (10.40%) Microsoft Certification
24 33 (10.09%) Citrix
24 33 (10.09%) SLA
24 33 (10.09%) MS Excel
24 33 (10.09%) Veritas Cluster Server

Problem Management
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the London region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Development
1 30 (9.174%) .NET
2 28 (8.563%) WebSphere
3 26 (7.951%) Middleware
4 7 (2.141%) XML
4 7 (2.141%) Java EE
5 5 (1.529%) Web Services
6 4 (1.223%) ISPF
7 3 (0.917%) COM
7 3 (0.917%) jQuery
8 2 (0.612%) Ajax
8 2 (0.612%) .NET Framework
8 2 (0.612%) Java SE
8 2 (0.612%) HTML
9 1 (0.306%) FIXML
9 1 (0.306%) OLE DB
9 1 (0.306%) X-Windows
9 1 (0.306%) CSS
9 1 (0.306%) XSL
9 1 (0.306%) ODBC
9 1 (0.306%) J2EE
Application Platforms
1 39 (11.93%) SharePoint
2 30 (9.174%) MS Exchange
3 28 (8.563%) WebSphere MQ
4 18 (5.505%) WebSphere Message Broker
4 18 (5.505%) WebSphere Transformation Extender
5 14 (4.281%) IIS
5 14 (4.281%) WebSphere Application Server
6 13 (3.976%) BizTalk Server
6 13 (3.976%) Lync
6 13 (3.976%) Exchange Server 2010
6 13 (3.976%) Exchange Server 2003
7 9 (2.752%) Apache
8 7 (2.141%) Blackberry Enterprise Server
8 7 (2.141%) IBM HTTP Server
9 5 (1.529%) CMS
9 5 (1.529%) Tomcat
10 4 (1.223%) Oracle Collaboration Suite
11 3 (0.917%) FileNet
11 3 (0.917%) SAS
12 2 (0.612%) WebSphere Process Server
Applications
1 33 (10.09%) MS Excel
2 29 (8.869%) MS Office
3 2 (0.612%) SPSS
4 1 (0.306%) Office 365
4 1 (0.306%) MS Project
4 1 (0.306%) MS Visio
4 1 (0.306%) MS PowerPoint
Business Applications
1 13 (3.976%) Remedy ITSM
2 10 (3.058%) SAP Oil and Gas
3 3 (0.917%) SAP SM
3 3 (0.917%) RMDS
4 2 (0.612%) SAP CO
4 2 (0.612%) SAP FI/CO
4 2 (0.612%) SAP FI
5 1 (0.306%) SAP MDM
5 1 (0.306%) Maximo
5 1 (0.306%) WebTrends
5 1 (0.306%) 3000 Xtra
5 1 (0.306%) Dynamics CRM
Communications & Networking
1 35 (10.70%) SAN
2 20 (6.116%) LAN
3 18 (5.505%) WAN
4 15 (4.587%) Intranet
4 15 (4.587%) Internet
4 15 (4.587%) TCP/IP
5 13 (3.976%) DNS
6 11 (3.364%) DHCP
7 9 (2.752%) Firewall
8 7 (2.141%) SSL
9 6 (1.835%) BIG-IP
10 3 (0.917%) VPN
10 3 (0.917%) Network Security
10 3 (0.917%) Wireshark
11 2 (0.612%) IP Telephony
11 2 (0.612%) tcpdump
11 2 (0.612%) NAS
11 2 (0.612%) iSCSI
11 2 (0.612%) PBX
11 2 (0.612%) VoIP
Database & Business Intelligence
1 50 (15.29%) SQL Server
2 18 (5.505%) Oracle Exadata
3 6 (1.835%) MS Access
4 4 (1.223%) SQL Server 2005
4 4 (1.223%) SQL Server 2008
5 3 (0.917%) SQL Server Integration Services
6 2 (0.612%) SQL Server Reporting Services
6 2 (0.612%) QlikView
6 2 (0.612%) SQL Server Analysis Services
6 2 (0.612%) SQL Server 2000
6 2 (0.612%) BusinessObjects
6 2 (0.612%) Data Warehouse
6 2 (0.612%) DTS
6 2 (0.612%) Oracle 8/8i
7 1 (0.306%) IDOL
7 1 (0.306%) MySQL
Development Applications
1 6 (1.835%) Introscope
2 2 (0.612%) Git (software)
2 2 (0.612%) JIRA
3 1 (0.306%) Jenkins
3 1 (0.306%) MSI
3 1 (0.306%) Visual Studio
3 1 (0.306%) Visual Studio Tools for Office
3 1 (0.306%) Gerrit
3 1 (0.306%) Wise Package Studio
3 1 (0.306%) WinDbg
3 1 (0.306%) Subversion
3 1 (0.306%) NUnit
General
1 79 (24.16%) Finance
2 72 (22.02%) Banking
3 43 (13.15%) Investment Banking
4 17 (5.199%) Back Office
4 17 (5.199%) Retail
5 14 (4.281%) Front Office
6 7 (2.141%) Legal
6 7 (2.141%) Telecoms
7 5 (1.529%) Law
8 3 (0.917%) Financial Institution
9 2 (0.612%) Billing
10 1 (0.306%) Pharmaceutical
10 1 (0.306%) Games
10 1 (0.306%) Electronics
10 1 (0.306%) German Language
Job Titles
1 74 (22.63%) Analyst
2 38 (11.62%) Support Analyst
3 35 (10.70%) Administrator
4 29 (8.869%) Systems Administrator
5 26 (7.951%) Applications Support
6 21 (6.422%) Consultant
7 20 (6.116%) Service Analyst
8 19 (5.810%) UNIX Systems Administrator
8 19 (5.810%) UNIX Administrator
9 17 (5.199%) Service Manager
10 14 (4.281%) Support Engineer
11 12 (3.670%) Applications Support Analyst
12 11 (3.364%) Infrastructure Engineer
12 11 (3.364%) Windows Infrastructure Engineer
12 11 (3.364%) Delivery Manager
13 10 (3.058%) Incident Manager
13 10 (3.058%) Architect
13 10 (3.058%) Business Analyst
14 9 (2.752%) Services Delivery Manager
14 9 (2.752%) Infrastructure Manager
Miscellaneous
1 22 (6.728%) Symmetrix DMX
2 19 (5.810%) Wiki
3 18 (5.505%) Clustering
4 17 (5.199%) Blackberry
5 12 (3.670%) Management Information System
6 9 (2.752%) CMDB
7 5 (1.529%) Mainframe
7 5 (1.529%) NHS
7 5 (1.529%) Thin Client
7 5 (1.529%) Fat Client
7 5 (1.529%) SWIFT
8 4 (1.223%) DataPower
8 4 (1.223%) Foreign Exchange (FX)
8 4 (1.223%) Equities
8 4 (1.223%) Enterprise Software
9 2 (0.612%) Open Source
9 2 (0.612%) Replication
9 2 (0.612%) EMC Centera
9 2 (0.612%) Mobile Computing
10 1 (0.306%) New Media
Operating Systems
1 100 (30.58%) Windows
2 71 (21.71%) Linux
3 67 (20.49%) UNIX
4 37 (11.31%) Solaris
5 26 (7.951%) AIX
6 20 (6.116%) SUSE
7 18 (5.505%) Red Hat Enterprise Linux
8 16 (4.893%) Windows Server 2003
9 14 (4.281%) Windows 7
10 13 (3.976%) Windows XP
11 8 (2.446%) Windows Server 2008
12 4 (1.223%) zOS
13 2 (0.612%) Windows Vista
13 2 (0.612%) CentOS
13 2 (0.612%) Windows NT
14 1 (0.306%) Windows 8
14 1 (0.306%) Windows Server 2012
14 1 (0.306%) HPUX
14 1 (0.306%) VMS
14 1 (0.306%) Mac OS X
Processes & Methodologies
1 174 (53.21%) ITIL
2 121 (37.00%) Change Management
3 113 (34.56%) Incident Management
4 62 (18.96%) Service Management
5 57 (17.43%) Release Management
6 55 (16.82%) Service Delivery
7 49 (14.98%) Root Cause Analysis
8 40 (12.23%) Project Management
9 32 (9.786%) Disaster Recovery
10 26 (7.951%) Capacity Management
11 25 (7.645%) Migration
12 23 (7.034%) RDF
13 21 (6.422%) ITSM
13 21 (6.422%) Continuous Improvement
14 16 (4.893%) Configuration Management
14 16 (4.893%) Stakeholder Management
14 16 (4.893%) Business Continuity
15 15 (4.587%) PRINCE2
16 14 (4.281%) CRM
17 13 (3.976%) User Acceptance Testing
Programming Languages
1 40 (12.23%) SQL
2 30 (9.174%) Shell Script
3 23 (7.034%) Perl
4 21 (6.422%) Korn
5 11 (3.364%) PowerShell
6 8 (2.446%) Java
7 6 (1.835%) VBA
8 4 (1.223%) Bash shell
8 4 (1.223%) REXX
8 4 (1.223%) JCL
8 4 (1.223%) VBScript
8 4 (1.223%) VB
8 4 (1.223%) C#
9 2 (0.612%) Ruby
9 2 (0.612%) JavaScript
9 2 (0.612%) PHP
10 1 (0.306%) Jython
10 1 (0.306%) T-SQL
10 1 (0.306%) VB.NET
10 1 (0.306%) C
Qualifications
1 36 (11.01%) Degree
2 34 (10.40%) Microsoft Certification
3 23 (7.034%) MCSE
4 15 (4.587%) Security Cleared
5 12 (3.670%) SC Cleared
6 10 (3.058%) ITIL Certification
7 7 (2.141%) CCNA
7 7 (2.141%) Cisco Certification
8 4 (1.223%) CISSP
8 4 (1.223%) CISA
9 3 (0.917%) SAP Certification
9 3 (0.917%) RHCE
10 2 (0.612%) MCDST
10 2 (0.612%) ISEB
10 2 (0.612%) MCP
11 1 (0.306%) CIMA
11 1 (0.306%) CCVP
11 1 (0.306%) MBA
11 1 (0.306%) MCSA
11 1 (0.306%) PMP
Quality Assurance & Compliance
1 33 (10.09%) SLA
2 10 (3.058%) QA
3 6 (1.835%) Sarbanes-Oxley
4 5 (1.529%) COBIT
4 5 (1.529%) ISO/IEC 20000
5 4 (1.223%) HIPAA
5 4 (1.223%) PCI DSS
6 1 (0.306%) FATCA
6 1 (0.306%) Solvency II
System Software
1 38 (11.62%) Active Directory
2 33 (10.09%) Veritas Cluster Server
3 26 (7.951%) Veritas Volume Manager
3 26 (7.951%) VMware Infrastructure
4 8 (2.446%) Veritas File System
4 8 (2.446%) VMware ESX
5 6 (1.835%) XenApp
6 5 (1.529%) vSphere
7 2 (0.612%) Hyper-V
8 1 (0.306%) Microsoft App-V
8 1 (0.306%) ISA Server
8 1 (0.306%) SRDF
8 1 (0.306%) XenDesktop
8 1 (0.306%) Varnish
8 1 (0.306%) ProxySG
Systems Management
1 23 (7.034%) Systems Management Server (SMS)
2 19 (5.810%) SCCM
3 16 (4.893%) SCOM
4 9 (2.752%) Control-M
5 8 (2.446%) WMI
5 8 (2.446%) BladeLogic
6 6 (1.835%) NetBackup
6 6 (1.835%) HP SiteScope
7 5 (1.529%) Veritas Storage Foundation
8 4 (1.223%) Symantec Enterprise Vault
9 3 (0.917%) Red Hat Spacewalk
9 3 (0.917%) Zenoss
9 3 (0.917%) Puppet
10 1 (0.306%) Backup Exec
10 1 (0.306%) EMC TimeFinder
10 1 (0.306%) Tivoli
Vendors
1 80 (24.46%) Microsoft
2 54 (16.51%) VMware
2 54 (16.51%) Oracle
3 37 (11.31%) Veritas
4 33 (10.09%) Citrix
5 31 (9.480%) Sun
5 31 (9.480%) EMC
6 29 (8.869%) SAP
7 21 (6.422%) Symantec
8 19 (5.810%) Remedy
8 19 (5.810%) Altiris
9 18 (5.505%) Sybase
9 18 (5.505%) IBM
10 13 (3.976%) Cisco
11 12 (3.670%) Red Hat
12 9 (2.752%) HP
13 7 (2.141%) F5
14 6 (1.835%) BMC
15 5 (1.529%) Reuters
15 5 (1.529%) Bloomberg
London
Working for a leading organisation supporting the network operations function, the Operations Analyst will be monitoring, measuring, reporting and suggesting improvements to traffic systems. The successful candidate will...
Connectus
Rate: £370 per day
Posted: 20 May 2013
City of London
Critical business partner role alongside Systems Engineering, Problem Management, Change Management, Network Operations and Service Operations. 3-5+ Years Linux/Unix support or engineering, capable of providing 2nd/...
Orgtel
Posted: 15 May 2013
London
Application Support Analyst - Cash EquitiesOur global client require a proven Application Support Analyst - Cash Equities to join a team and focus on providing strong application support across the...
Rate: £475 - £495 per day
Posted: 21 May 2013
London
Strong Knowledge of EMC Networker concepts. -Should understand the EMC Networker process flow & error codes... - OS Administration: Sun Solaris, Linux,AIX & Windows Responsibilities: -Reviews the existing backup architecture,...
LCS
Posted: 1 May 2013
City, London
The Principal Responsibilities of this position are: - Incident management o Participate in Cash Equities IT critical incident management event... - Problem management o Confirm the actual impact for Cash...
iKas International
Rate: £400 - £495 per day
Posted: 20 May 2013
London
Extensive experience of Business Objects (minimum XI 3.1)... Experience of working with Oracle and Oracle Warehouse Builder (11G) Experience of ETL (Extract, Transform, Load) Experience of working...
Assured Recruitment Solutions
Salary: £280 per day
Posted: 20 May 2013
London
Microsoft and IBM will also be considered... Supporting Lync 2010 within an enterprise environment. Scripting skills - strong knowledge of Shellscript... Blackberry Server... Disaster Recovery experience. Proactive problem management...
iKas International
Rate: £425 - £475 per day
Posted: 21 May 2013