The table below looks at the statistics for the Systems Support role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Systems Support in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Systems Support
Rank 373 378 366
Rank change year-on-year
+5 -12
Contract jobs requiring a Systems Support 33 31 49
As % of all contract IT jobs located in London 0.14% 0.13% 0.21%
As % of the Job Titles category 0.16% 0.14% 0.23%
Number of daily rates quoted 20 28 33
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£328 £400 £375
Average daily rate % change year-on-year
-18.12% +6.66%
90% offered a daily rate of more than £249 £242 £240
10% offered a daily rate of more than £475 £475 £450
UK excluding London average daily rate £306 £285 £258
% change year-on-year
+7.45% +10.67%
Number of hourly rates quoted 3 1 5
Average hourly rate £18.50 £19.00 £22.00
Average hourly rate % change year-on-year
-2.63% -13.63%
UK excluding London average hourly rate £18.90 £20.00 £14.00
% change year-on-year
-5.50% +42.85%
Systems Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21158 21596 21711
As % of all contract IT jobs located in London 91.94% 92.92% 92.43%
Number of daily rates quoted 14783 14965 14719
Average daily rate £450 £425 £450
Average daily rate % change year-on-year
+5.88% -5.55%
90% offered a daily rate of more than £275 £265 £275
10% offered a daily rate of more than £613 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 357 391 469
Average hourly rate £19.00 £17.50 £20.00
Average hourly rate % change year-on-year
+8.57% -12.50%
90% offered a hourly rate of more than £11.72 £11.00 £12.28
10% offered a hourly rate of more than £43.40 £35.00 £45.00
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

Systems Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Systems Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Systems Support Jobs Demand Trend in London

Systems Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Systems Support across the London region.

Systems Support Daily Rate Trend in London

Systems Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Systems Support across the London region over the 3 months to 2 July 2015.

Systems Support Daily Rate Histogram in London

Systems Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Systems Support across the London region.

Systems Support Hourly Rate Trend in London

Systems Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Systems Support within the London region over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -8 6 £413 +3.12% 1
Feltham - 2 - -
Twickenham - 1 - -
Uxbridge - 1 - -
Systems Support
England

Systems Support
Top 30 Related IT Skills in London

For the 6 months to 2 July 2015, IT contractor jobs across the London region that cited Systems Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title.

1 32 (39.02%) Windows
2 28 (34.15%) Microsoft
3 20 (24.39%) Active Directory
4 19 (23.17%) Finance
5 16 (19.51%) MS Exchange
6 15 (18.29%) Linux
6 15 (18.29%) MS Excel
7 13 (15.85%) SQL
8 12 (14.63%) MS Office
8 12 (14.63%) SLA
8 12 (14.63%) Windows 7
9 11 (13.41%) Exchange Server 2010
9 11 (13.41%) Cisco
9 11 (13.41%) LAN
9 11 (13.41%) UNIX
10 10 (12.20%) SQL Server
10 10 (12.20%) DHCP
10 10 (12.20%) DNS
10 10 (12.20%) VMware
11 9 (10.98%) Windows Server 2008
12 8 (9.76%) TCP/IP
12 8 (9.76%) Oracle
12 8 (9.76%) ITIL
12 8 (9.76%) Incident Management
12 8 (9.76%) Windows 8
13 7 (8.54%) WAN
13 7 (8.54%) Management Information System
13 7 (8.54%) Intranet
13 7 (8.54%) Apple
14 6 (7.32%) Citrix

Systems Support
Top Related IT Skills in London by Category

For the 6 months to 2 July 2015, IT contractor jobs across the London region that cited Systems Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (19.51%) MS Exchange
2 11 (13.41%) Exchange Server 2010
3 3 (3.66%) Exchange Server 2003
3 3 (3.66%) SharePoint
3 3 (3.66%) Moodle
4 2 (2.44%) Apache
5 1 (1.22%) IIS
5 1 (1.22%) Blackberry Enterprise Server
5 1 (1.22%) Oracle Workflow
5 1 (1.22%) Exchange Server 2007
Applications
1 15 (18.29%) MS Excel
2 12 (14.63%) MS Office
3 4 (4.88%) MS PowerPoint
3 4 (4.88%) Spreadsheet
4 3 (3.66%) MS Visio
Business Applications
1 5 (6.10%) Dynamics CRM
2 3 (3.66%) Agresso
3 2 (2.44%) thinkFolio
3 2 (2.44%) Oracle EBS R12
3 2 (2.44%) Oracle Procure-to-Pay
4 1 (1.22%) Northgate Housing
4 1 (1.22%) Oracle General Ledger
4 1 (1.22%) CODA-Financials
Cloud Services
1 4 (4.88%) Google Apps
2 1 (1.22%) Yammer
Communications & Networking
1 11 (13.41%) LAN
2 10 (12.20%) DHCP
2 10 (12.20%) DNS
3 8 (9.76%) TCP/IP
4 7 (8.54%) WAN
4 7 (8.54%) Intranet
5 6 (7.32%) SAN
6 5 (6.10%) Wireless
6 5 (6.10%) VLAN
7 4 (4.88%) Internet
7 4 (4.88%) VoIP
7 4 (4.88%) WLAN
7 4 (4.88%) VPN
7 4 (4.88%) Ethernet
7 4 (4.88%) NAS
8 2 (2.44%) Telepresence
9 1 (1.22%) FTP
9 1 (1.22%) SMTP
9 1 (1.22%) Firewall
9 1 (1.22%) FirePass
Database & Business Intelligence
1 10 (12.20%) SQL Server
2 2 (2.44%) SQL Server 2008
2 2 (2.44%) MySQL
2 2 (2.44%) Crystal Reports
2 2 (2.44%) Informix
2 2 (2.44%) Oracle Reports
2 2 (2.44%) MS Access
2 2 (2.44%) Data Warehouse
3 1 (1.22%) Data Mining
3 1 (1.22%) SQL Server Reporting Services
3 1 (1.22%) Sybase ASE
3 1 (1.22%) SQL Server 2005
3 1 (1.22%) SQL Server Integration Services
3 1 (1.22%) SQL Server Analysis Services
3 1 (1.22%) Big Data
3 1 (1.22%) OLAP
General
1 19 (23.17%) Finance
2 5 (6.10%) Retail
3 4 (4.88%) Banking
4 2 (2.44%) International Banking
5 1 (1.22%) French Language
5 1 (1.22%) General Ledger
5 1 (1.22%) Retail Banking
5 1 (1.22%) Back Office
5 1 (1.22%) Games
Libraries, Frameworks & Software Standards
1 4 (4.88%) .NET
2 3 (3.66%) HTML
3 2 (2.44%) LAMP
4 1 (1.22%) WCF
4 1 (1.22%) REST
4 1 (1.22%) ASP.NET Web API
4 1 (1.22%) ASP.NET
4 1 (1.22%) SOAP
4 1 (1.22%) Web Services
4 1 (1.22%) XML
Miscellaneous
1 7 (8.54%) Management Information System
2 5 (6.10%) Data Centre
3 4 (4.88%) Analytical Skills
3 4 (4.88%) iPhone
3 4 (4.88%) Video Conferencing
4 3 (3.66%) Client/Server
4 3 (3.66%) NHS
4 3 (3.66%) E-Learning
5 2 (2.44%) Replication
6 1 (1.22%) Clustering
6 1 (1.22%) FMCG
6 1 (1.22%) Visualisation
6 1 (1.22%) IBM XIV
6 1 (1.22%) Derivative
6 1 (1.22%) Computer Science
6 1 (1.22%) CMDB
6 1 (1.22%) Blackberry
6 1 (1.22%) EPoS
Operating Systems
1 32 (39.02%) Windows
2 15 (18.29%) Linux
3 12 (14.63%) Windows 7
4 11 (13.41%) UNIX
5 9 (10.98%) Windows Server 2008
6 8 (9.76%) Windows 8
7 5 (6.10%) Windows Server 2012
7 5 (6.10%) AIX
7 5 (6.10%) Mac OS X
8 4 (4.88%) Android
9 3 (3.66%) Windows Server 2003
9 3 (3.66%) Solaris
10 1 (1.22%) HPUX
10 1 (1.22%) Ubuntu
10 1 (1.22%) CentOS
10 1 (1.22%) Red Hat Enterprise Linux
Processes & Methodologies
1 8 (9.76%) ITIL
1 8 (9.76%) Incident Management
2 6 (7.32%) CRM
2 6 (7.32%) Network Management
3 4 (4.88%) Change Control
3 4 (4.88%) Workflow
3 4 (4.88%) Service Delivery
3 4 (4.88%) Change Management
3 4 (4.88%) Problem Management
4 3 (3.66%) Web Development
4 3 (3.66%) Validation
4 3 (3.66%) Migration
4 3 (3.66%) Project Management
4 3 (3.66%) Performance Monitoring
5 2 (2.44%) Procure-to-pay
5 2 (2.44%) Open Source
5 2 (2.44%) Mentoring
5 2 (2.44%) People Management
5 2 (2.44%) Statistical Analysis
5 2 (2.44%) Service Management
Programming Languages
1 13 (15.85%) SQL
2 3 (3.66%) JavaScript
2 3 (3.66%) VBA
3 2 (2.44%) PHP
3 2 (2.44%) PowerShell
4 1 (1.22%) sed
4 1 (1.22%) VBScript
4 1 (1.22%) C
4 1 (1.22%) C#
4 1 (1.22%) Shell Script
4 1 (1.22%) AWK
4 1 (1.22%) Korn
Qualifications
1 6 (7.32%) Security Cleared
2 5 (6.10%) SC Cleared
3 2 (2.44%) MCSE
3 2 (2.44%) Microsoft Certification
3 2 (2.44%) MCITP
3 2 (2.44%) Degree
4 1 (1.22%) MCSA
Quality Assurance & Compliance
1 12 (14.63%) SLA
2 1 (1.22%) QA
System Software
1 20 (24.39%) Active Directory
2 3 (3.66%) VMware ESX
2 3 (3.66%) VMware Infrastructure
3 2 (2.44%) Hyper-V
3 2 (2.44%) Veritas Volume Manager
3 2 (2.44%) vSphere
4 1 (1.22%) Microsoft Virtual Server
4 1 (1.22%) XenApp
4 1 (1.22%) XenDesktop
Systems Management
1 2 (2.44%) NetBackup
1 2 (2.44%) SCCM
2 1 (1.22%) SCOM
2 1 (1.22%) Red Hat Spacewalk
2 1 (1.22%) MOM
Vendors
1 28 (34.15%) Microsoft
2 11 (13.41%) Cisco
3 10 (12.20%) VMware
4 8 (9.76%) Oracle
5 7 (8.54%) Apple
6 6 (7.32%) Citrix
7 5 (6.10%) Red Hat
8 4 (4.88%) Google
9 3 (3.66%) NetApp
9 3 (3.66%) IBM
9 3 (3.66%) HP
9 3 (3.66%) Dell
10 2 (2.44%) Sybase
10 2 (2.44%) Cognos
10 2 (2.44%) Sun
10 2 (2.44%) CODA
10 2 (2.44%) Veritas
10 2 (2.44%) Symantec
11 1 (1.22%) Teradata
11 1 (1.22%) Northgate