The table below looks at the statistics for Incident Management skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Incident Management
Rank 226 196 218
Rank change year-on-year
-30 +22
Contract jobs citing Incident Management 193 257 185
As % of all contract IT jobs located in London 0.87% 1.06% 0.84%
As % of the Processes & Methodologies category 1.11% 1.36% 1.09%
Number of daily rates quoted 109 173 119
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£375 £373 £438
Average daily rate % change year-on-year
+0.67% -14.85%
90% offered a daily rate of more than £179 £176 £200
10% offered a daily rate of more than £500 £524 £650
UK excluding London average daily rate £307 £333 £275
% change year-on-year
-7.74% +20.90%
Number of hourly rates quoted 8 5 3
Average hourly rate £19.25 £19.00 £28.00
Average hourly rate % change year-on-year
+1.31% -32.14%
90% offered a hourly rate of more than £15.00 £15.00 £16.00
10% offered a hourly rate of more than £24.75 £21.75 £133.60
UK excluding London average hourly rate £14.50 £20.25 £14.00
% change year-on-year
-28.39% +44.64%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
17434 18911 16969
As % of all contract IT jobs located in London 78.16% 78.08% 77.19%
Number of daily rates quoted 12202 13316 11848
Average daily rate £450 £430 £450
Average daily rate % change year-on-year
+4.65% -4.44%
90% offered a daily rate of more than £310 £300 £300
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £393 £375 £363
% change year-on-year
+4.66% +3.44%
Number of hourly rates quoted 239 237 233
Average hourly rate £20.31 £23.00 £32.50
Average hourly rate % change year-on-year
-11.69% -29.23%
90% offered a hourly rate of more than £11.00 £13.00 £15.00
10% offered a hourly rate of more than £55.00 £50.00 £135.00
UK excluding London average hourly rate £31.44 £30.00 £32.00
% change year-on-year
+4.80% -6.25%

Incident Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in London

Incident Management
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the London region.

Incident Management Daily Rate Trend in London

Incident Management
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the London region over the 3 months to 17 April 2015.

Incident Management Daily Rate Histogram in London

Incident Management
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the London region.

Incident Management Hourly Rate Trend in London

Incident Management
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the London region over the 3 months to 17 April 2015.

Incident Management Hourly Rate Histogram in London

Incident Management
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the London region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +8 51 £338 -9.39% 17
Hammersmith - 2 £620 - 1
Croydon - 2 £268 -
Surbiton - 2 - -
Canary Wharf -1 1 £500 -
Bromley - 1 - -
Docklands, London - - - -
Uxbridge - - - - 1
Wembley - - - -
Beckenham - - - -
Brentford - - - -
Harrow - - - -
Isleworth - - - - 1
Kingston Upon Thames - - - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in London

For the 6 months to 17 April 2015, IT contractor jobs across the London region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 196 (49.49%) ITIL
2 134 (33.84%) Finance
3 112 (28.28%) Windows
4 88 (22.22%) Microsoft
5 83 (20.96%) Problem Management
6 80 (20.20%) Change Management
7 73 (18.43%) Banking
8 70 (17.68%) Service Management
9 66 (16.67%) Cisco
10 59 (14.90%) Project Management
11 54 (13.64%) SQL
12 53 (13.38%) Linux
13 49 (12.37%) HP
14 47 (11.87%) Active Directory
15 45 (11.36%) Citrix
16 44 (11.11%) Service Delivery
16 44 (11.11%) Investment Banking
17 42 (10.61%) Degree
17 42 (10.61%) Firewall
18 41 (10.35%) VMware
19 40 (10.10%) IBM
19 40 (10.10%) UNIX
20 39 (9.85%) Oracle
20 39 (9.85%) TCP/IP
20 39 (9.85%) ITSM
21 38 (9.60%) SLA
22 37 (9.34%) Analytical Skills
23 36 (9.09%) LAN
23 36 (9.09%) MS Office
24 34 (8.59%) Root Cause Analysis

Incident Management
Top Related IT Skills in London by Category

For the 6 months to 17 April 2015, IT contractor jobs across the London region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 26 (6.57%) MS Exchange
2 21 (5.30%) SharePoint
3 17 (4.29%) OpenStack
4 14 (3.54%) Exchange Server 2010
5 11 (2.78%) Lync
6 10 (2.53%) Tomcat
7 9 (2.27%) WebLogic
8 8 (2.02%) Blackberry Enterprise Server
8 8 (2.02%) WebSphere
9 6 (1.52%) Confluence
10 5 (1.26%) IIS
10 5 (1.26%) JBoss
11 3 (0.76%) MQSeries
11 3 (0.76%) IBM HTTP Server
11 3 (0.76%) Oracle HTTP Server
11 3 (0.76%) Jetty
12 2 (0.51%) TIBCO EMS
12 2 (0.51%) Oracle 10gAS
12 2 (0.51%) Node.js
12 2 (0.51%) SAS
Applications
1 36 (9.09%) MS Office
2 29 (7.32%) MS Excel
3 11 (2.78%) MS Visio
4 7 (1.77%) Spreadsheet
5 6 (1.52%) MS PowerPoint
6 3 (0.76%) MS Project
7 1 (0.25%) Adobe Creative Suite
Business Applications
1 15 (3.79%) Remedy ITSM
2 7 (1.77%) assyst
3 6 (1.52%) Cerner Millennium
4 3 (0.76%) Dynamics CRM
5 2 (0.51%) Oracle EBS
5 2 (0.51%) Oracle Applications
5 2 (0.51%) SAP Oil and Gas
5 2 (0.51%) Oracle EBS R12
5 2 (0.51%) ION MarketView
5 2 (0.51%) Bloomberg TOMS
5 2 (0.51%) Siebel Analytics
6 1 (0.25%) Markit EDM
6 1 (0.25%) Eikon
6 1 (0.25%) Endur
6 1 (0.25%) RMDS
6 1 (0.25%) GoldMine
6 1 (0.25%) thinkFolio
Cloud Services
1 9 (2.27%) IaaS
2 7 (1.77%) Google Apps
3 4 (1.01%) SaaS
4 3 (0.76%) PaaS
4 3 (0.76%) Amazon AWS
Communications & Networking
1 42 (10.61%) Firewall
2 39 (9.85%) TCP/IP
3 36 (9.09%) LAN
4 33 (8.33%) Wireless
5 29 (7.32%) VPN
6 23 (5.81%) NetScaler
7 22 (5.56%) SAN
8 21 (5.30%) Internet
8 21 (5.30%) BGP
9 20 (5.05%) Cisco ASA
10 19 (4.80%) NAS
11 18 (4.55%) Multicast
11 18 (4.55%) EIGRP
12 16 (4.04%) MPLS
12 16 (4.04%) Intrusion Detection
13 15 (3.79%) Cisco Nexus
14 12 (3.03%) WAN
15 11 (2.78%) Network Security
16 9 (2.27%) Cisco IPT
16 9 (2.27%) F5 BIG-IP LTM
Database & Business Intelligence
1 21 (5.30%) SQL Server
2 11 (2.78%) Oracle Database
3 8 (2.02%) DB2
4 7 (1.77%) Relational Database
5 6 (1.52%) SQL Server Reporting Services
6 5 (1.26%) Data Warehouse
7 4 (1.01%) MySQL
7 4 (1.01%) Oracle Database 11g
8 3 (0.76%) BusinessObjects XI
8 3 (0.76%) SQL Server Integration Services
8 3 (0.76%) SQL Server 2008
9 2 (0.51%) Big Data
9 2 (0.51%) Enterprise Data Warehouse
9 2 (0.51%) SQL Server Analysis Services
9 2 (0.51%) Oracle BI EE
9 2 (0.51%) Oracle Discoverer
10 1 (0.25%) RDBMS
10 1 (0.25%) DataStage
10 1 (0.25%) Oracle OWB
10 1 (0.25%) PostgreSQL
Development Applications
1 9 (2.27%) Subversion
1 9 (2.27%) JIRA
1 9 (2.27%) Jenkins
2 3 (0.76%) Toad
2 3 (0.76%) Git (software)
2 3 (0.76%) Team Foundation Server
2 3 (0.76%) Maven
3 1 (0.25%) Oracle APEX
General
1 134 (33.84%) Finance
2 73 (18.43%) Banking
3 44 (11.11%) Investment Banking
4 17 (4.29%) Legal
5 12 (3.03%) Retail
5 12 (3.03%) Financial Institution
5 12 (3.03%) Front Office
6 10 (2.53%) Telecoms
6 10 (2.53%) Games
7 9 (2.27%) Back Office
8 6 (1.52%) Law
8 6 (1.52%) Advertising
9 5 (1.26%) Publishing
10 4 (1.01%) Marketing
11 3 (0.76%) Corporate Banking
11 3 (0.76%) Manufacturing
11 3 (0.76%) Billing
12 2 (0.51%) Local Government
12 2 (0.51%) Electronics
12 2 (0.51%) German Language
Job Titles
1 144 (36.36%) Analyst
2 51 (12.88%) Support Analyst
3 32 (8.08%) Service Analyst
3 32 (8.08%) Incident Manager
4 31 (7.83%) Applications Support
5 23 (5.81%) Service Desk Analyst
6 19 (4.80%) Network Engineer
7 18 (4.55%) Consultant
8 16 (4.04%) Business Analyst
9 15 (3.79%) Support Engineer
9 15 (3.79%) Applications Support Analyst
9 15 (3.79%) Wintel Analyst
10 14 (3.54%) Service Manager
11 13 (3.28%) Operations Engineer
12 12 (3.03%) Security Manager
12 12 (3.03%) Problem Manager
13 10 (2.53%) Delivery Manager
13 10 (2.53%) 1st Line Support
14 9 (2.27%) Services Delivery Manager
14 9 (2.27%) Release Manager
Libraries, Frameworks & Software Standards
1 30 (7.58%) Middleware
2 23 (5.81%) .NET
3 7 (1.77%) Web Services
4 6 (1.52%) XML
5 5 (1.26%) CSS
5 5 (1.26%) FIX Protocol
5 5 (1.26%) Oracle Fusion
6 3 (0.76%) WebCenter
6 3 (0.76%) .NET Framework
6 3 (0.76%) HTML
6 3 (0.76%) JMS
6 3 (0.76%) WebSphere MQ
7 2 (0.51%) Struts
7 2 (0.51%) Spring
7 2 (0.51%) J2EE
7 2 (0.51%) XSD
7 2 (0.51%) XSLT
7 2 (0.51%) Twitter Bootstrap
7 2 (0.51%) JavaFX
8 1 (0.25%) SAP PI
Miscellaneous
1 37 (9.34%) Analytical Skills
2 31 (7.83%) Management Information System
3 21 (5.30%) Blackberry
3 21 (5.30%) Replication
4 17 (4.29%) Video Conferencing
5 13 (3.28%) Hedge funds
6 10 (2.53%) Computer Science
6 10 (2.53%) CMDB
7 9 (2.27%) Mathematics
8 7 (1.77%) Online Games
8 7 (1.77%) iPhone
8 7 (1.77%) Equities
8 7 (1.77%) Handset
8 7 (1.77%) Mainframe
9 6 (1.52%) Mobile App
9 6 (1.52%) NHS
9 6 (1.52%) Fixed Income
9 6 (1.52%) PKI
10 4 (1.01%) Client/Server
10 4 (1.01%) Visualisation
Operating Systems
1 112 (28.28%) Windows
2 53 (13.38%) Linux
3 40 (10.10%) UNIX
4 27 (6.82%) Windows 7
5 23 (5.81%) Windows Server 2008
6 18 (4.55%) Windows Server 2003
7 15 (3.79%) Windows XP
8 11 (2.78%) Windows Server 2012
9 10 (2.53%) Android
10 9 (2.27%) Mac OS X
11 8 (2.02%) Solaris
12 5 (1.26%) Apple iOS
12 5 (1.26%) Windows 8
13 4 (1.01%) Red Hat Enterprise Linux
13 4 (1.01%) AIX
14 2 (0.51%) HPUX
15 1 (0.25%) Windows 2000
15 1 (0.25%) Windows NT
15 1 (0.25%) Mac OS
15 1 (0.25%) Ubuntu
Processes & Methodologies
1 196 (49.49%) ITIL
2 83 (20.96%) Problem Management
3 80 (20.20%) Change Management
4 70 (17.68%) Service Management
5 59 (14.90%) Project Management
6 44 (11.11%) Service Delivery
7 39 (9.85%) ITSM
8 34 (8.59%) Root Cause Analysis
9 33 (8.33%) Stakeholder Management
10 31 (7.83%) Release Management
11 30 (7.58%) Information Security
12 26 (6.57%) Low Latency
13 24 (6.06%) E-Commerce
14 22 (5.56%) Migration
15 21 (5.30%) Configuration Management
15 21 (5.30%) Business Continuity
16 19 (4.80%) Network Management
17 18 (4.55%) Vulnerability Management
17 18 (4.55%) PRINCE2
18 17 (4.29%) Security Management
Programming Languages
1 54 (13.64%) SQL
2 31 (7.83%) PowerShell
3 24 (6.06%) VBScript
4 23 (5.81%) C#
5 20 (5.05%) Java
6 13 (3.28%) Perl
6 13 (3.28%) Python
7 7 (1.77%) Shell Script
7 7 (1.77%) PL/SQL
8 4 (1.01%) JavaScript
8 4 (1.01%) C
9 3 (0.76%) VBA
10 2 (0.51%) Ruby
10 2 (0.51%) C++
10 2 (0.51%) Scala
11 1 (0.25%) T-SQL
11 1 (0.25%) Korn
11 1 (0.25%) MATLAB
11 1 (0.25%) VB
11 1 (0.25%) ABAP
Qualifications
1 42 (10.61%) Degree
2 31 (7.83%) Cisco Certification
3 26 (6.57%) Security Cleared
4 24 (6.06%) ITIL Certification
4 24 (6.06%) CISSP
5 20 (5.05%) SC Cleared
6 19 (4.80%) CCNP
7 18 (4.55%) CCNA
8 16 (4.04%) Microsoft Certification
9 8 (2.02%) A+ Certification
10 7 (1.77%) GCIH
10 7 (1.77%) CISM
10 7 (1.77%) GIAC
10 7 (1.77%) PMP
10 7 (1.77%) PMI Certification
10 7 (1.77%) MCSE
11 6 (1.52%) MCP
11 6 (1.52%) CISA
11 6 (1.52%) CCSE
12 4 (1.01%) CEH
Quality Assurance & Compliance
1 38 (9.60%) SLA
2 15 (3.79%) ISO/IEC 27001
3 10 (2.53%) Sarbanes-Oxley
4 8 (2.02%) Dodd-Frank
5 5 (1.26%) QA
6 4 (1.01%) PCI DSS
6 4 (1.01%) COBIT
7 2 (0.51%) Data Quality
System Software
1 47 (11.87%) Active Directory
2 31 (7.83%) VMware Infrastructure
3 20 (5.05%) XenApp
4 19 (4.80%) XenDesktop
4 19 (4.80%) Hyper-V
5 18 (4.55%) Veritas Cluster Server
6 17 (4.29%) VMware ESXi
7 11 (2.78%) vSphere
8 6 (1.52%) ProxySG
9 4 (1.01%) Tivoli Workload Scheduler
10 3 (0.76%) Snort
10 3 (0.76%) Microsoft App-V
11 2 (0.51%) Xen
11 2 (0.51%) Oracle RAC
11 2 (0.51%) Citrix Presentation Server
12 1 (0.25%) VMware ESX
12 1 (0.25%) Terminal Services
Systems Management
1 27 (6.82%) SCCM
2 23 (5.81%) SCOM
2 23 (5.81%) HP SIM
3 18 (4.55%) EdgeSight
3 18 (4.55%) SCVMM
4 5 (1.26%) Control-M
4 5 (1.26%) BladeLogic
5 4 (1.01%) Tivoli
6 3 (0.76%) ARCserve
7 2 (0.51%) ZENworks
7 2 (0.51%) Oracle Enterprise Manager
7 2 (0.51%) Oracle RMAN
7 2 (0.51%) FortiGate
7 2 (0.51%) Casper Suite
8 1 (0.25%) Symantec Enterprise Vault
8 1 (0.25%) Opscode Chef
8 1 (0.25%) SCSM
8 1 (0.25%) Cisco Prime
8 1 (0.25%) Cisco CUCM
8 1 (0.25%) OpenView
Vendors
1 88 (22.22%) Microsoft
2 66 (16.67%) Cisco
3 49 (12.37%) HP
4 45 (11.36%) Citrix
5 41 (10.35%) VMware
6 40 (10.10%) IBM
7 39 (9.85%) Oracle
8 29 (7.32%) Remedy
9 28 (7.07%) ServiceNow
10 25 (6.31%) Dell
11 23 (5.81%) CA
12 22 (5.56%) Juniper
12 22 (5.56%) Veritas
12 22 (5.56%) F5
13 17 (4.29%) Nimsoft
13 17 (4.29%) Veeam
14 15 (3.79%) CheckPoint
15 13 (3.28%) SolarWinds
16 11 (2.78%) BMC
17 10 (2.53%) Apple
London
PCR
Rate: £320 - £380 per day + 8 Month Contract
Posted: 3 days ago
East London
Computer Futures
Rate: £220 - £280 per day + competitive
Posted: 4 days ago
London
Oliver Bernard
Rate: Unspecified Market Rate
Posted: 4 days ago
City, London
LA International
Posted: 4 days ago
London
Lawrence Harvey Enterprise
Rate: £500.00 - £550.00 per day
Posted: 4 days ago
London
Computer Futures
Rate: £225 - £250 per day + DOE
Posted: 4 days ago
City of London
Interquest - IQ ESM
Rate: £400 - £450 per day
Posted: 5 days ago
City, London
McGregor Boyall
Rate: £275 - £300 per day
Posted: 6 days ago
London
JM
Rate: £275 - £295 per day
Posted: 6 days ago
South East London
Venturi
Rate: £21 - £24 per hour
Posted: 6 days ago
Southwark
Venturi
Rate: £21 - £24 per hour
Posted: 6 days ago
City of London
Nigel Frank International Limited - Newcastle
Posted: 24 days ago