The first table below looks at the demand for Incident Management skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Incident Management
Rank 226 219 204
Rank change year-on-year
-7 -15
Contract jobs citing Incident Management 199 218 237
As % of all contract IT jobs located in London 0.84% 0.90% 0.90%
As % of the Processes & Methodologies category 1.10% 1.18% 1.22%
Number of daily rates quoted 119 132 106
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£370 £375 £371
Average daily rate % change year-on-year
-1.33% +1.01%
90% offered a daily rate of more than £163 £177 £190
10% offered a daily rate of more than £575 £525 £500
UK excluding London average daily rate £315 £315 £325
% change year-on-year
- -3.07%
Number of hourly rates quoted 1 3 13
Average hourly rate £21.75 £21.50 £25.50
Average hourly rate % change year-on-year
+1.16% -15.68%
UK excluding London average hourly rate £17.00 £12.00 £16.00
% change year-on-year
+41.66% -25.00%
Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
18167 18542 19451
As % of all contract IT jobs located in London 76.94% 76.48% 73.94%
Number of daily rates quoted 12695 12898 12907
Average daily rate £443 £450 £445
Average daily rate % change year-on-year
-1.66% +1.12%
90% offered a daily rate of more than £300 £300 £300
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 225 260 374
Average hourly rate £20.00 £27.50 £27.50
Average hourly rate % change year-on-year
-27.27% -
90% offered a hourly rate of more than £14.00 £14.00 £15.00
10% offered a hourly rate of more than £53.50 £52.00 £48.00
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
Incident Management
England

Incident Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in London

Incident Management
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the London region.

Incident Management Daily Rate Trend in London

Incident Management
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the London region over the 3 months to 25 July 2014.

Incident Management Daily Rate Histogram in London

Incident Management
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the London region.

Incident Management Hourly Rate Trend in London

Incident Management
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the London region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +20 54 £375 -6.54% 18
Docklands, London - 1 £525 -
Hammersmith - 1 £260 -
Bromley - 1 - - 2
Greenford - - - -
Hounslow - - - -
Kingston Upon Thames - - - -
Uxbridge - - - -
Chiswick - - - -
Canary Wharf - - - -
Beckenham - - - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in London

For the 6 months to 25 July 2014, IT contractor jobs across the London region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 190 (42.79%) ITIL
2 153 (34.46%) Windows
3 123 (27.70%) Finance
4 97 (21.85%) Banking
4 97 (21.85%) Problem Management
5 91 (20.50%) Active Directory
6 89 (20.05%) Change Management
7 86 (19.37%) Oracle
8 84 (18.92%) SQL
9 81 (18.24%) Microsoft
10 76 (17.12%) Service Management
11 74 (16.67%) Service Delivery
12 71 (15.99%) UNIX
13 69 (15.54%) MS Office
14 64 (14.41%) MS Excel
14 64 (14.41%) Citrix
15 56 (12.61%) Windows 7
16 52 (11.71%) Investment Banking
17 46 (10.36%) SLA
18 38 (8.56%) Blackberry
18 38 (8.56%) Linux
19 37 (8.33%) Project Management
20 36 (8.11%) Stakeholder Management
20 36 (8.11%) SQL Server
21 35 (7.88%) ITIL Certification
21 35 (7.88%) Financial Institution
21 35 (7.88%) Configuration Management
22 31 (6.98%) VMware
22 31 (6.98%) Oracle Database
23 29 (6.53%) Middleware

Incident Management
Top Related IT Skills in London by Category

For the 6 months to 25 July 2014, IT contractor jobs across the London region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 24 (5.41%) MS Exchange
2 18 (4.05%) WebLogic
2 18 (4.05%) WebSphere
3 16 (3.60%) SharePoint
4 10 (2.25%) Tomcat
5 9 (2.03%) WebSphere Application Server
6 8 (1.80%) IIS
6 8 (1.80%) Blackberry Enterprise Server
7 7 (1.58%) CICS
8 6 (1.35%) Apache
8 6 (1.35%) SharePoint 2010
9 5 (1.13%) Confluence
9 5 (1.13%) Exchange Server 2010
9 5 (1.13%) IBM Notes
10 4 (0.90%) WorkSite
10 4 (0.90%) Oracle Service Bus
11 3 (0.68%) Adobe CQ
11 3 (0.68%) MS Project Server
12 2 (0.45%) Lync
12 2 (0.45%) TIBCO EMS
Applications
1 69 (15.54%) MS Office
2 64 (14.41%) MS Excel
3 8 (1.80%) MS PowerPoint
3 8 (1.80%) Spreadsheet
4 5 (1.13%) MS Visio
5 4 (0.90%) MS Project
6 2 (0.45%) Photoshop
Business Applications
1 8 (1.80%) Remedy ITSM
2 3 (0.68%) Aligne
2 3 (0.68%) Endur
2 3 (0.68%) Oracle EBS
2 3 (0.68%) SAP CRM
2 3 (0.68%) Siebel Analytics
3 2 (0.45%) Oracle Retail
3 2 (0.45%) SAP Payroll
3 2 (0.45%) HFM
3 2 (0.45%) SunGard Stream Ubix
3 2 (0.45%) SunGard Stream Clearvision
3 2 (0.45%) SAP HR
3 2 (0.45%) WebTrends
4 1 (0.23%) SAP GRC
4 1 (0.23%) Oracle EBS R12
4 1 (0.23%) Oracle BPM
4 1 (0.23%) Markit EDM
4 1 (0.23%) Khalix
4 1 (0.23%) ZaiNet
4 1 (0.23%) SAP Oil and Gas
Cloud Services
1 9 (2.03%) Office 365
2 2 (0.45%) Cloud Computing
3 1 (0.23%) SaaS
Communications & Networking
1 21 (4.73%) DNS
2 19 (4.28%) VPN
3 15 (3.38%) TCP/IP
4 13 (2.93%) Internet
5 12 (2.70%) Firewall
6 10 (2.25%) SSL
7 9 (2.03%) LAN
7 9 (2.03%) WAN
7 9 (2.03%) DHCP
8 8 (1.80%) LDAP
8 8 (1.80%) SAN
9 7 (1.58%) VoIP
10 6 (1.35%) Wireless
10 6 (1.35%) Cisco IOS
11 5 (1.13%) IP Telephony
11 5 (1.13%) Intrusion Detection
12 3 (0.68%) MPLS
13 2 (0.45%) Telnet
13 2 (0.45%) X.25
13 2 (0.45%) TCAP
Database & Business Intelligence
1 36 (8.11%) SQL Server
2 31 (6.98%) Oracle Database
3 25 (5.63%) Relational Database
4 13 (2.93%) RDBMS
5 11 (2.48%) BusinessObjects XI
6 10 (2.25%) Oracle Database 10g
7 9 (2.03%) SQL Server Reporting Services
8 8 (1.80%) Oracle Database 12c
9 6 (1.35%) Oracle Database 11g
9 6 (1.35%) MS Access
10 5 (1.13%) DB2
11 4 (0.90%) Oracle Reports
11 4 (0.90%) Data Warehouse
12 3 (0.68%) EDRMS
12 3 (0.68%) Siebel EIM
12 3 (0.68%) SQL Server Integration Services
12 3 (0.68%) Oracle OLAP
12 3 (0.68%) MySQL
12 3 (0.68%) OLAP
12 3 (0.68%) DataStage
Development Applications
1 14 (3.15%) JIRA
2 6 (1.35%) Team Foundation Server
3 5 (1.13%) Jenkins
3 5 (1.13%) Subversion
4 4 (0.90%) Maven
5 3 (0.68%) VSS/SourceSafe
5 3 (0.68%) ClearCase
5 3 (0.68%) Toad
6 2 (0.45%) Ant
6 2 (0.45%) JUnit
6 2 (0.45%) Visual Studio
6 2 (0.45%) MSI
6 2 (0.45%) TeamCity
7 1 (0.23%) Hudson
7 1 (0.23%) CA Gen
7 1 (0.23%) SQL Server Management Studio (SSMS)
7 1 (0.23%) QuickTest Pro
General
1 123 (27.70%) Finance
2 97 (21.85%) Banking
3 52 (11.71%) Investment Banking
4 35 (7.88%) Financial Institution
5 25 (5.63%) Law
6 15 (3.38%) Retail
7 12 (2.70%) Telecoms
8 10 (2.25%) Legal
9 8 (1.80%) Front Office
10 6 (1.35%) Back Office
10 6 (1.35%) Marketing
11 5 (1.13%) Publishing
12 4 (0.90%) Billing
13 3 (0.68%) Advertising
13 3 (0.68%) French Language
13 3 (0.68%) Games
13 3 (0.68%) Pharmaceutical
14 2 (0.45%) Retail Banking
14 2 (0.45%) Corporate Banking
14 2 (0.45%) International Banking
Job Titles
1 128 (28.83%) Analyst
2 44 (9.91%) Service Analyst
3 43 (9.68%) Support Analyst
4 39 (8.78%) Service Manager
5 37 (8.33%) Service Desk Analyst
6 36 (8.11%) Applications Support
7 26 (5.86%) Consultant
8 24 (5.41%) DBA
8 24 (5.41%) Support Engineer
8 24 (5.41%) Incident Manager
9 22 (4.95%) Desktop Support
10 19 (4.28%) Problem Manager
11 18 (4.05%) Team Leader
11 18 (4.05%) Project Manager
12 17 (3.83%) Applications Support Analyst
13 16 (3.60%) Oracle DBA
14 15 (3.38%) Administrator
15 14 (3.15%) Help Desk Analyst
16 12 (2.70%) 2nd Line Support
16 12 (2.70%) Senior Analyst
Libraries, Frameworks & Software Standards
1 29 (6.53%) Middleware
2 11 (2.48%) Web Services
3 9 (2.03%) .NET
3 9 (2.03%) Oracle Fusion
4 8 (1.80%) J2EE
5 6 (1.35%) HTML
5 6 (1.35%) WebSphere MQ
6 5 (1.13%) CSS
7 4 (0.90%) SOAP
7 4 (0.90%) Spring
7 4 (0.90%) WebCenter
8 3 (0.68%) XML
9 2 (0.45%) Swing
9 2 (0.45%) J2SE
9 2 (0.45%) JMS
9 2 (0.45%) LAMP
9 2 (0.45%) Hibernate
9 2 (0.45%) JSP
9 2 (0.45%) ASP.NET
9 2 (0.45%) HTML5
Miscellaneous
1 38 (8.56%) Blackberry
2 29 (6.53%) Management Information System
3 24 (5.41%) Hedge funds
4 10 (2.25%) Client/Server
5 9 (2.03%) Mainframe
6 8 (1.80%) Credit Risk
7 7 (1.58%) Replication
7 7 (1.58%) Clustering
8 6 (1.35%) CLARiiON
8 6 (1.35%) Video Conferencing
8 6 (1.35%) Symmetrix DMX
9 5 (1.13%) Open Source
9 5 (1.13%) Mobile App
9 5 (1.13%) Derivative
9 5 (1.13%) Fixed Income
10 4 (0.90%) Statistics
10 4 (0.90%) FMCG
10 4 (0.90%) Foreign Exchange (FX)
11 3 (0.68%) Taxonomies
11 3 (0.68%) Data Protection Act
Operating Systems
1 153 (34.46%) Windows
2 71 (15.99%) UNIX
3 56 (12.61%) Windows 7
4 38 (8.56%) Linux
5 28 (6.31%) Windows XP
6 25 (5.63%) Windows Server 2008
7 20 (4.50%) Windows Server 2003
8 19 (4.28%) Solaris
9 11 (2.48%) Apple iOS
10 9 (2.03%) Windows 8
10 9 (2.03%) Windows Server 2012
11 7 (1.58%) AIX
12 5 (1.13%) zOS
13 4 (0.90%) SUSE
13 4 (0.90%) Android
14 3 (0.68%) Windows NT
14 3 (0.68%) Windows 2000 Server
14 3 (0.68%) Red Hat Enterprise Linux
14 3 (0.68%) HPUX
15 2 (0.45%) OS/390
Processes & Methodologies
1 190 (42.79%) ITIL
2 97 (21.85%) Problem Management
3 89 (20.05%) Change Management
4 76 (17.12%) Service Management
5 74 (16.67%) Service Delivery
6 37 (8.33%) Project Management
7 36 (8.11%) Stakeholder Management
8 35 (7.88%) Configuration Management
9 28 (6.31%) Disaster Recovery
10 27 (6.08%) ITSM
10 27 (6.08%) Information Security
11 26 (5.86%) Business Intelligence
11 26 (5.86%) Performance Tuning
12 24 (5.41%) Release Management
13 22 (4.95%) Migration
14 21 (4.73%) Root Cause Analysis
15 20 (4.50%) User Acceptance Testing
15 20 (4.50%) Business Continuity
16 19 (4.28%) Risk Management
17 17 (3.83%) Asset Management
Programming Languages
1 84 (18.92%) SQL
2 18 (4.05%) Java
3 17 (3.83%) PL/SQL
3 17 (3.83%) PowerShell
4 12 (2.70%) VBScript
5 11 (2.48%) Shell Script
6 10 (2.25%) Bash Shell
7 9 (2.03%) Perl
8 8 (1.80%) Korn
9 7 (1.58%) VB
10 6 (1.35%) VBA
11 5 (1.13%) Python
11 5 (1.13%) JavaScript
12 4 (0.90%) C
13 2 (0.45%) C#
13 2 (0.45%) COBOL
13 2 (0.45%) REXX
13 2 (0.45%) JCL
13 2 (0.45%) XAML
14 1 (0.23%) PHP
Qualifications
1 35 (7.88%) ITIL Certification
2 26 (5.86%) Degree
3 15 (3.38%) Microsoft Certification
4 11 (2.48%) Security Cleared
5 7 (1.58%) Cisco Certification
6 6 (1.35%) MCP
6 6 (1.35%) MCSE
6 6 (1.35%) CCNA
6 6 (1.35%) MCDST
6 6 (1.35%) PRINCE2 Practitioner
7 5 (1.13%) CISA
8 4 (0.90%) CCNP
8 4 (0.90%) CISSP
8 4 (0.90%) DV Cleared
9 3 (0.68%) ITIL Foundation Certificate
9 3 (0.68%) MCITP
10 2 (0.45%) CISM
10 2 (0.45%) SC Cleared
11 1 (0.23%) CTC Cleared
11 1 (0.23%) NCDA
Quality Assurance & Compliance
1 46 (10.36%) SLA
2 14 (3.15%) Sarbanes-Oxley
3 6 (1.35%) ISO/IEC 27001
4 4 (0.90%) QA
5 3 (0.68%) GxP
6 2 (0.45%) Data Quality
6 2 (0.45%) COBIT
7 1 (0.23%) PCI DSS
System Software
1 91 (20.50%) Active Directory
2 19 (4.28%) VMware Infrastructure
3 16 (3.60%) XenApp
4 10 (2.25%) Oracle RAC
5 6 (1.35%) vSphere
5 6 (1.35%) Microsoft App-V
6 5 (1.13%) VMware ESX
7 3 (0.68%) Veritas Cluster Server
8 2 (0.45%) NFS
8 2 (0.45%) Terminal Services
8 2 (0.45%) Tivoli Workload Scheduler
8 2 (0.45%) Citrix Presentation Server
8 2 (0.45%) XenDesktop
9 1 (0.23%) Veritas Volume Manager
9 1 (0.23%) UAG
9 1 (0.23%) RACF
9 1 (0.23%) MetaFrame
9 1 (0.23%) Terminal Server
9 1 (0.23%) Oracle RMAN
Systems Management
1 13 (2.93%) SCCM
2 9 (2.03%) Data Guard
3 7 (1.58%) Systems Management Server (SMS)
4 6 (1.35%) Oracle Identity Manager
4 6 (1.35%) Oracle Identity Management
5 5 (1.13%) Tivoli
5 5 (1.13%) HP Operations Orchestration
6 4 (0.90%) Oracle Enterprise Manager
6 4 (0.90%) HP SIM
7 3 (0.68%) Control-M
7 3 (0.68%) HP Quality Center
7 3 (0.68%) WMI
8 2 (0.45%) SCOM
8 2 (0.45%) Nagios
8 2 (0.45%) CA SiteMinder
8 2 (0.45%) OpenView
8 2 (0.45%) Backup Exec
8 2 (0.45%) Forefront Identity Manager
9 1 (0.23%) Cisco UCCX
9 1 (0.23%) Cisco CUCM
Vendors
1 86 (19.37%) Oracle
2 81 (18.24%) Microsoft
3 64 (14.41%) Citrix
4 31 (6.98%) VMware
5 29 (6.53%) Remedy
5 29 (6.53%) Cisco
5 29 (6.53%) IBM
6 27 (6.08%) HP
7 17 (3.83%) SAP
8 14 (3.15%) Bloomberg
8 14 (3.15%) ServiceNow
9 13 (2.93%) Hyperion
10 11 (2.48%) NetApp
10 11 (2.48%) EMC
10 11 (2.48%) Reuters
11 9 (2.03%) Speakerbus
11 9 (2.03%) Sun
11 9 (2.03%) Sybase
12 8 (1.80%) Business Objects
13 6 (1.35%) Apple
London
Global Technology Solutions Ltd
Rate: £175 - £184.75 per day
Posted: Yesterday
London
Experis Ltd
Rate: £28000 - £32000 per annum + Thursday - Sunday
Posted: Yesterday
London
TEKsystems
Rate: £280 - £320 per day
Posted: Yesterday
London
Harvey Nash plc
Rate: £260 per day
Posted: 2 days ago
London
Anantha
Rate: £0 - £27,000 per year
Posted: 2 days ago
City, London
I3
Rate: £200 - £240 per day
Posted: 2 days ago
Bromley, Kent
Premier Group Recruitment
Rate: £10 - £25 per hour
Posted: 3 days ago
London
Radiant Info
Posted: 3 days ago
London
Jumar
Posted: 4 days ago
London
Thebes IT
Rate: Unspecified Rate £200 dependant on experience
Posted: 4 days ago
City of London
Huxley Associates
Rate: £65000 - £80000 per annum + competitive Package and Bonus
Posted: 4 days ago
City, London
Pioneer Search
Rate: £300.00 - £350.00 per day
Posted: 4 days ago
City of London
Argyll Scott
Rate: £300 - £350 per day
Posted: 4 days ago
London
Staffworx Ltd
Rate: excellent rate
Posted: 4 days ago
London
Computer Futures
Rate: £251 - £270 per annum + competitive
Posted: 12 days ago