The first table below looks at the demand for Incident Management skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Incident Management
Rank 196 222 182
Rank change year-on-year
+26 -40
Contract jobs citing Incident Management 259 180 286
As % of all contract IT jobs located in London 1.07% 0.83% 1.02%
As % of the Processes & Methodologies category 1.40% 1.10% 1.39%
Number of daily rates quoted 176 117 138
Average daily rate £375 £440 £425
Average daily rate % change year-on-year
-14.77% +3.52%
90% offered a daily rate of more than £178 £200 £180
10% offered a daily rate of more than £525 £650 £535
UK excluding London average daily rate £331 £275 £314
% change year-on-year
+20.45% -12.35%
Number of hourly rates quoted 5 3 13
Average hourly rate £19.00 £28.00 £22.50
Average hourly rate % change year-on-year
-32.14% +24.44%
90% offered a hourly rate of more than £15.00 £16.00 £12.00
10% offered a hourly rate of more than £21.75 £133.60 £30.00
UK excluding London average hourly rate £19.50 £13.63 £16.47
% change year-on-year
+43.11% -17.24%
Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
18535 16423 20573
As % of all contract IT jobs located in London 76.61% 76.02% 73.42%
Number of daily rates quoted 13086 11421 13439
Average daily rate £430 £450 £450
Average daily rate % change year-on-year
-4.44% -
90% offered a daily rate of more than £300 £300 £300
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 234 222 328
Average hourly rate £24.00 £30.00 £29.50
Average hourly rate % change year-on-year
-20.00% +1.69%
90% offered a hourly rate of more than £13.50 £15.00 £15.00
10% offered a hourly rate of more than £50.00 £135.00 £45.00
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
Incident Management
England

Incident Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in London

Incident Management
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the London region.

Incident Management Daily Rate Trend in London

Incident Management
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the London region over the 3 months to 18 April 2014.

Incident Management Daily Rate Histogram in London

Incident Management
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the London region.

Incident Management Hourly Rate Trend in London

Incident Management
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the London region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
City of London +14 64 £388 -1.89% 11
Uxbridge -2 8 £379 -40.78%
Docklands, London -1 3 £520 +22.35% 1
Canary Wharf +24 1 - -
Hackney - - - -
Hammersmith - - - -
Chiswick - - - -
Bromley - - - -
Croydon - - - - 2
Edgware - - - -
Hounslow - - - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in London

For the 6 months to 18 April 2014, IT contractor jobs across the London region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 200 (44.54%) ITIL
2 150 (33.41%) Windows
3 145 (32.29%) Finance
4 101 (22.49%) Oracle
5 98 (21.83%) Microsoft
6 93 (20.71%) SQL
7 85 (18.93%) Problem Management
8 84 (18.71%) Banking
9 80 (17.82%) Change Management
10 79 (17.59%) Service Delivery
11 75 (16.70%) Active Directory
12 74 (16.48%) Service Management
13 71 (15.81%) Linux
14 66 (14.70%) MS Office
15 64 (14.25%) UNIX
16 56 (12.47%) Windows 7
17 54 (12.03%) MS Excel
18 52 (11.58%) SLA
19 48 (10.69%) Citrix
19 48 (10.69%) Blackberry
20 43 (9.58%) Degree
21 42 (9.35%) IBM
22 41 (9.13%) Project Management
23 40 (8.91%) ITIL Certification
23 40 (8.91%) SQL Server
23 40 (8.91%) Stakeholder Management
24 38 (8.46%) Investment Banking
25 35 (7.80%) Cisco
25 35 (7.80%) Configuration Management
26 34 (7.57%) Disaster Recovery

Incident Management
Top Related IT Skills in London by Category

For the 6 months to 18 April 2014, IT contractor jobs across the London region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 24 (5.35%) MS Exchange
2 17 (3.79%) IIS
2 17 (3.79%) WebSphere
3 16 (3.56%) Confluence
4 15 (3.34%) SharePoint
5 14 (3.12%) Tomcat
6 13 (2.90%) WebLogic
7 11 (2.45%) Apache
8 9 (2.00%) WebSphere Application Server
8 9 (2.00%) Blackberry Enterprise Server
9 7 (1.56%) IBM Notes
9 7 (1.56%) CICS
10 6 (1.34%) Node.js
11 5 (1.11%) SharePoint 2010
12 3 (0.67%) TIBCO EMS
12 3 (0.67%) MS Project Server
13 2 (0.45%) Adobe CQ
13 2 (0.45%) Oracle Service Bus
13 2 (0.45%) Exchange Server 2010
13 2 (0.45%) Apache Solr
Applications
1 66 (14.70%) MS Office
2 54 (12.03%) MS Excel
3 11 (2.45%) Spreadsheet
4 8 (1.78%) MS Visio
4 8 (1.78%) MS Project
4 8 (1.78%) MS PowerPoint
5 2 (0.45%) Photoshop
Business Applications
1 11 (2.45%) Remedy ITSM
2 5 (1.11%) assyst
3 4 (0.89%) Oracle Retail
3 4 (0.89%) Khalix
4 3 (0.67%) Oracle EBS
4 3 (0.67%) Endur
4 3 (0.67%) Aligne
5 2 (0.45%) WebTrends
5 2 (0.45%) HFM
6 1 (0.22%) ZaiNet
6 1 (0.22%) SAP Oil and Gas
6 1 (0.22%) Oracle BPM
6 1 (0.22%) SAP GRC
Cloud Services
1 4 (0.89%) Office 365
2 3 (0.67%) Microsoft Azure
2 3 (0.67%) Amazon AWS
2 3 (0.67%) IaaS
3 1 (0.22%) Cloud Computing
Communications & Networking
1 22 (4.90%) VPN
2 21 (4.68%) TCP/IP
2 21 (4.68%) Internet
3 15 (3.34%) DNS
3 15 (3.34%) VoIP
4 12 (2.67%) DHCP
5 11 (2.45%) Wireless
6 10 (2.23%) ATM
7 9 (2.00%) Frame Relay
7 9 (2.00%) SDH
7 9 (2.00%) Ethernet
7 9 (2.00%) FTP
8 8 (1.78%) HTTP
8 8 (1.78%) LAN
8 8 (1.78%) WAN
9 7 (1.56%) VLAN
10 6 (1.34%) Firewall
10 6 (1.34%) SSL
11 5 (1.11%) Cisco IOS
11 5 (1.11%) WLAN
Database & Business Intelligence
1 40 (8.91%) SQL Server
2 34 (7.57%) Oracle Database
3 32 (7.13%) Relational Database
4 25 (5.57%) DB2
5 18 (4.01%) RDBMS
6 15 (3.34%) BusinessObjects XI
7 11 (2.45%) SQL Server Reporting Services
8 10 (2.23%) SQL Server Integration Services
9 8 (1.78%) MS Access
9 8 (1.78%) Oracle Database 11g
10 7 (1.56%) Oracle Reports
11 6 (1.34%) MySQL
12 3 (0.67%) SQL Server 2005
12 3 (0.67%) Oracle Database 10g
12 3 (0.67%) SQL Server 2008
13 2 (0.45%) Oracle ODI
13 2 (0.45%) Data Warehouse
13 2 (0.45%) Oracle OWB
13 2 (0.45%) Essbase
14 1 (0.22%) SQL Server 2000
Development Applications
1 21 (4.68%) JIRA
2 20 (4.45%) Subversion
3 16 (3.56%) Jenkins
4 5 (1.11%) ClearCase
5 3 (0.67%) Git (software)
6 2 (0.45%) TeamCity
7 1 (0.22%) Maven
7 1 (0.22%) Selenium
7 1 (0.22%) Toad
7 1 (0.22%) JUnit
7 1 (0.22%) TestDirector
7 1 (0.22%) QuickTest Pro
7 1 (0.22%) MSI
7 1 (0.22%) Hudson
7 1 (0.22%) CA Gen
General
1 145 (32.29%) Finance
2 84 (18.71%) Banking
3 38 (8.46%) Investment Banking
4 32 (7.13%) Financial Institution
5 26 (5.79%) Retail
6 24 (5.35%) Law
7 18 (4.01%) Telecoms
8 14 (3.12%) Legal
9 10 (2.23%) Advertising
10 7 (1.56%) Games
10 7 (1.56%) German Language
11 6 (1.34%) Marketing
11 6 (1.34%) Back Office
12 5 (1.11%) Dutch Language
13 4 (0.89%) Spanish Language
13 4 (0.89%) Retail Banking
13 4 (0.89%) Front Office
13 4 (0.89%) Multimedia
14 3 (0.67%) Billing
14 3 (0.67%) Publishing
Job Titles
1 111 (24.72%) Analyst
2 46 (10.24%) Service Analyst
3 42 (9.35%) Incident Manager
4 40 (8.91%) Service Desk Analyst
5 37 (8.24%) Service Manager
6 34 (7.57%) Support Analyst
7 31 (6.90%) Support Engineer
8 30 (6.68%) Desktop Support
9 28 (6.24%) Project Manager
10 27 (6.01%) DBA
11 23 (5.12%) Applications Support
12 22 (4.90%) Desktop Engineer
13 21 (4.68%) Problem Manager
13 21 (4.68%) Consultant
14 20 (4.45%) Desktop Support Engineer
15 17 (3.79%) 2nd Line Support
16 16 (3.56%) SQL DBA
17 14 (3.12%) Applications Support Analyst
18 13 (2.90%) Incident & Problem Manager
19 12 (2.67%) Team Leader
Libraries, Frameworks & Software Standards
1 25 (5.57%) Middleware
2 18 (4.01%) .NET
3 14 (3.12%) Oracle Fusion
3 14 (3.12%) Web Services
4 7 (1.56%) J2EE
4 7 (1.56%) WebSphere MQ
5 6 (1.34%) RabbitMQ
5 6 (1.34%) ActiveMQ
6 5 (1.11%) LAMP
6 5 (1.11%) XML
7 3 (0.67%) HTML
7 3 (0.67%) CSS
7 3 (0.67%) WebCenter
8 2 (0.45%) HTML5
8 2 (0.45%) ASP.NET
8 2 (0.45%) ISPF
9 1 (0.22%) Hibernate
9 1 (0.22%) Spring
9 1 (0.22%) Java EE
9 1 (0.22%) Apache Flex
Miscellaneous
1 48 (10.69%) Blackberry
2 26 (5.79%) Hedge funds
3 23 (5.12%) Management Information System
4 22 (4.90%) Mainframe
5 14 (3.12%) Replication
6 13 (2.90%) Clustering
7 10 (2.23%) CLARiiON
8 9 (2.00%) Symmetrix DMX
9 8 (1.78%) CMDB
10 6 (1.34%) Derivative
11 5 (1.11%) PKI
11 5 (1.11%) Statistics
11 5 (1.11%) Credit Risk
11 5 (1.11%) Video Conferencing
12 4 (0.89%) Ergonomics
12 4 (0.89%) Computer Science
13 3 (0.67%) Fixed Income
13 3 (0.67%) Freedom of Information
13 3 (0.67%) Taxonomies
13 3 (0.67%) Data Protection Act
Operating Systems
1 150 (33.41%) Windows
2 71 (15.81%) Linux
3 64 (14.25%) UNIX
4 56 (12.47%) Windows 7
5 27 (6.01%) Windows XP
6 21 (4.68%) Solaris
7 18 (4.01%) Windows Server 2008
8 15 (3.34%) Windows Server 2003
9 11 (2.45%) zOS
10 9 (2.00%) Red Hat Enterprise Linux
11 7 (1.56%) AIX
12 6 (1.34%) Apple iOS
13 5 (1.11%) Oracle Linux
14 3 (0.67%) Windows Vista
14 3 (0.67%) Windows 2000
14 3 (0.67%) HPUX
14 3 (0.67%) OS/390
14 3 (0.67%) MVS
15 2 (0.45%) Windows 8
15 2 (0.45%) Windows Server 2012
Processes & Methodologies
1 200 (44.54%) ITIL
2 85 (18.93%) Problem Management
3 80 (17.82%) Change Management
4 79 (17.59%) Service Delivery
5 74 (16.48%) Service Management
6 41 (9.13%) Project Management
7 40 (8.91%) Stakeholder Management
8 35 (7.80%) Configuration Management
9 34 (7.57%) Disaster Recovery
10 30 (6.68%) Business Continuity
10 30 (6.68%) Root Cause Analysis
11 24 (5.35%) PRINCE2
11 24 (5.35%) Knowledge Management
12 23 (5.12%) Release Management
13 22 (4.90%) Waterfall
13 22 (4.90%) ITSM
13 22 (4.90%) Asset Management
14 21 (4.68%) Data Analysis
14 21 (4.68%) BCP
14 21 (4.68%) Performance Management
Programming Languages
1 93 (20.71%) SQL
2 34 (7.57%) Java
3 14 (3.12%) Perl
4 13 (2.90%) Shell Script
4 13 (2.90%) PL/SQL
5 10 (2.23%) Bash Shell
6 9 (2.00%) Python
7 8 (1.78%) PowerShell
7 8 (1.78%) Korn
8 7 (1.56%) VBScript
9 6 (1.34%) VBA
10 5 (1.11%) C
11 3 (0.67%) JavaScript
11 3 (0.67%) REXX
11 3 (0.67%) JCL
12 2 (0.45%) VB
13 1 (0.22%) Ruby
13 1 (0.22%) PHP
13 1 (0.22%) COBOL
Qualifications
1 43 (9.58%) Degree
2 40 (8.91%) ITIL Certification
3 21 (4.68%) Microsoft Certification
4 16 (3.56%) Security Cleared
5 11 (2.45%) PRINCE2 Practitioner
6 9 (2.00%) Cisco Certification
6 9 (2.00%) MCDBA
7 7 (1.56%) MCDST
7 7 (1.56%) CCNP
8 6 (1.34%) SC Cleared
9 4 (0.89%) DV Cleared
9 4 (0.89%) MCSE
9 4 (0.89%) CISSP
10 3 (0.67%) GCIA
10 3 (0.67%) GCIH
10 3 (0.67%) GIAC
10 3 (0.67%) VMware Certified Professional (VCP)
10 3 (0.67%) PMP
10 3 (0.67%) PMI Certification
10 3 (0.67%) CCNA
Quality Assurance & Compliance
1 52 (11.58%) SLA
2 8 (1.78%) PCI DSS
2 8 (1.78%) Sarbanes-Oxley
3 5 (1.11%) ISO/IEC 27001
3 5 (1.11%) QA
4 3 (0.67%) GxP
5 2 (0.45%) COBIT
System Software
1 75 (16.70%) Active Directory
2 23 (5.12%) VMware Infrastructure
3 8 (1.78%) Tivoli Workload Scheduler
4 6 (1.34%) XenApp
4 6 (1.34%) vSphere
5 4 (0.89%) Microsoft App-V
6 3 (0.67%) XenServer
7 2 (0.45%) PowerHA
7 2 (0.45%) KVM
7 2 (0.45%) VMware ESX
8 1 (0.22%) Oracle RAC
8 1 (0.22%) NFS
8 1 (0.22%) MetaFrame
8 1 (0.22%) Terminal Server
8 1 (0.22%) RACF
8 1 (0.22%) UAG
Systems Management
1 9 (2.00%) Tivoli
1 9 (2.00%) Oracle Identity Manager
2 8 (1.78%) Oracle Identity Management
2 8 (1.78%) Systems Management Server (SMS)
3 5 (1.11%) MAINVIEW
4 4 (0.89%) Data Guard
5 3 (0.67%) HP SIM
5 3 (0.67%) SCCM
6 2 (0.45%) SCOM
6 2 (0.45%) HP Operations Orchestration
6 2 (0.45%) Netcool
6 2 (0.45%) OpenView
6 2 (0.45%) Oracle Enterprise Manager
6 2 (0.45%) BladeLogic
6 2 (0.45%) Backup Exec
7 1 (0.22%) OMEGAMON
7 1 (0.22%) CiscoWorks
7 1 (0.22%) MIMEsweeper
7 1 (0.22%) MAILsweeper
7 1 (0.22%) Control-M
Vendors
1 101 (22.49%) Oracle
2 98 (21.83%) Microsoft
3 48 (10.69%) Citrix
4 42 (9.35%) IBM
5 35 (7.80%) Cisco
6 32 (7.13%) Remedy
7 29 (6.46%) VMware
8 24 (5.35%) HP
9 21 (4.68%) ServiceNow
10 15 (3.34%) Ab Initio
10 15 (3.34%) EMC
10 15 (3.34%) F5
11 14 (3.12%) webMethods
12 13 (2.90%) Hyperion
13 12 (2.67%) Business Objects
14 10 (2.23%) NetApp
14 10 (2.23%) SAP
15 9 (2.00%) Sun
15 9 (2.00%) Isilon
16 8 (1.78%) Bloomberg
London
Connectus
Rate: £350 - £400 per day
Posted: 2 days ago
East London
Westbourne Partners
Rate: From £300 to £550 per day candidate and experience dependent
Posted: 4 days ago
City, London
Evolution Recruitment Solutions
Rate: Market
Posted: 5 days ago
West London
A&O IT Group Ltd
Rate: From £14 to £16 per hour
Posted: 8 days ago
London
Orgtel
Rate: £450 - £500 per day
Posted: 16 days ago
London
Computer Futures
Rate: £200 - £300 per annum
Posted: 24 days ago
City of London
Capita - ITMS
Rate: £200 - £300 per day
Posted: 24 days ago
London
Hays IT - Uk Posting account
Rate: £500.00 - £540.00 per annum
Posted: 26 days ago
Docklands
iKonnect
Rate: £500 - £540 per day
Posted: 26 days ago