The table below looks at the statistics for Incident Management skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Incident Management
Rank 220 211 228
Rank change year-on-year
-9 +17
Contract jobs citing Incident Management 210 241 195
As % of all contract IT jobs located in London 0.86% 0.96% 0.75%
As % of the Processes & Methodologies category 1.12% 1.25% 1.00%
Number of daily rates quoted 127 141 103
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£325 £375 £368
Average daily rate % change year-on-year
-13.33% +2.04%
90% offered a daily rate of more than £163 £180 £175
10% offered a daily rate of more than £500 £525 £510
UK excluding London average daily rate £315 £308 £320
% change year-on-year
+2.43% -3.90%
Number of hourly rates quoted 4 6 14
Average hourly rate £22.13 £15.00 £41.71
Average hourly rate % change year-on-year
+47.50% -64.03%
90% offered a hourly rate of more than £20.53 £13.00 £12.50
10% offered a hourly rate of more than £27.05 £21.88 £47.85
UK excluding London average hourly rate £16.50 £16.25 £14.50
% change year-on-year
+1.53% +12.06%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
18703 19294 19476
As % of all contract IT jobs located in London 77.04% 76.55% 74.43%
Number of daily rates quoted 13024 13514 13082
Average daily rate £450 £450 £430
Average daily rate % change year-on-year
- +4.65%
90% offered a daily rate of more than £300 £300 £290
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 223 235 362
Average hourly rate £20.50 £22.50 £32.50
Average hourly rate % change year-on-year
-8.88% -30.76%
90% offered a hourly rate of more than £13.50 £14.00 £15.00
10% offered a hourly rate of more than £45.00 £51.50 £48.20
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

Incident Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in London

Incident Management
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the London region.

Incident Management Daily Rate Trend in London

Incident Management
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the London region over the 3 months to 22 August 2014.

Incident Management Daily Rate Histogram in London

Incident Management
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the London region.

Incident Management Hourly Rate Trend in London

Incident Management
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the London region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +32 55 £325 -10.95% 16
Bromley +2 1 - - 3
Docklands, London - 1 £525 -
Hammersmith - 1 £260 -
Chiswick - - - -
Canary Wharf - - - -
Croydon - - - - 1
Kingston Upon Thames - - - -
Uxbridge - - - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in London

For the 6 months to 22 August 2014, IT contractor jobs across the London region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 181 (42.19%) ITIL
2 146 (34.03%) Windows
3 120 (27.97%) Finance
4 97 (22.61%) Problem Management
5 92 (21.45%) Change Management
6 90 (20.98%) Active Directory
7 85 (19.81%) Banking
8 83 (19.35%) SQL
8 83 (19.35%) Oracle
8 83 (19.35%) Service Management
9 70 (16.32%) Microsoft
10 68 (15.85%) UNIX
11 66 (15.38%) MS Excel
12 63 (14.69%) MS Office
13 60 (13.99%) Citrix
14 56 (13.05%) Service Delivery
15 53 (12.35%) Windows 7
16 48 (11.19%) Investment Banking
17 43 (10.02%) SLA
17 43 (10.02%) SQL Server
18 39 (9.09%) Linux
19 37 (8.62%) HP
19 37 (8.62%) Information Security
20 36 (8.39%) Project Management
21 33 (7.69%) Management Information System
22 32 (7.46%) Middleware
22 32 (7.46%) Windows XP
23 30 (6.99%) Configuration Management
24 29 (6.76%) Blackberry
24 29 (6.76%) Cisco

Incident Management
Top Related IT Skills in London by Category

For the 6 months to 22 August 2014, IT contractor jobs across the London region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 24 (5.59%) SharePoint
2 17 (3.96%) MS Exchange
2 17 (3.96%) WebSphere
3 15 (3.50%) WebLogic
4 10 (2.33%) Apache
4 10 (2.33%) SharePoint 2010
5 9 (2.10%) Tomcat
6 8 (1.86%) WebSphere Application Server
7 6 (1.40%) IIS
7 6 (1.40%) Exchange Server 2010
8 5 (1.17%) Oracle Service Bus
8 5 (1.17%) WorkSite
9 4 (0.93%) Blackberry Enterprise Server
9 4 (0.93%) FileNet
9 4 (0.93%) SharePoint 2013
10 3 (0.70%) MS Project Server
10 3 (0.70%) IBM HTTP Server
10 3 (0.70%) CICS
11 2 (0.47%) IBM Notes
11 2 (0.47%) Oracle Workflow
Applications
1 66 (15.38%) MS Excel
2 63 (14.69%) MS Office
3 12 (2.80%) MS PowerPoint
4 8 (1.86%) MS Project
5 7 (1.63%) Spreadsheet
6 5 (1.17%) MS Visio
Business Applications
1 4 (0.93%) Remedy ITSM
2 3 (0.70%) Aligne
2 3 (0.70%) Siebel Analytics
2 3 (0.70%) SAP CRM
2 3 (0.70%) Oracle EBS
2 3 (0.70%) Endur
3 2 (0.47%) SAP HR
3 2 (0.47%) HFM
3 2 (0.47%) SAP Payroll
3 2 (0.47%) SunGard Stream Ubix
3 2 (0.47%) SunGard Stream Clearvision
3 2 (0.47%) Markit EDM
4 1 (0.23%) Oracle Retail
4 1 (0.23%) Oracle BPM
4 1 (0.23%) Oracle EBS R12
4 1 (0.23%) assyst
4 1 (0.23%) ZaiNet
4 1 (0.23%) WebTrends
Cloud Services
1 7 (1.63%) Office 365
2 4 (0.93%) SaaS
3 2 (0.47%) Cloud Computing
Communications & Networking
1 22 (5.13%) DNS
2 19 (4.43%) Firewall
3 17 (3.96%) VPN
4 13 (3.03%) SSL
5 12 (2.80%) TCP/IP
6 11 (2.56%) DHCP
6 11 (2.56%) LDAP
6 11 (2.56%) Internet
7 8 (1.86%) VoIP
8 7 (1.63%) WAN
8 7 (1.63%) LAN
8 7 (1.63%) SAN
9 6 (1.40%) IP Telephony
9 6 (1.40%) Cisco ASA
10 5 (1.17%) Intrusion Detection
11 4 (0.93%) MPLS
11 4 (0.93%) Wireless
11 4 (0.93%) Cisco IOS
11 4 (0.93%) Unified Communications
12 3 (0.70%) Cisco PIX
Database & Business Intelligence
1 43 (10.02%) SQL Server
2 28 (6.53%) Oracle Database
3 22 (5.13%) Relational Database
4 14 (3.26%) RDBMS
5 13 (3.03%) SQL Server Reporting Services
6 11 (2.56%) BusinessObjects XI
7 9 (2.10%) Oracle Database 10g
8 8 (1.86%) Oracle Database 12c
9 6 (1.40%) MS Access
10 5 (1.17%) Oracle Database 11g
11 4 (0.93%) Oracle Reports
11 4 (0.93%) Data Warehouse
12 3 (0.70%) Oracle ODI
12 3 (0.70%) SQL Server 2008
12 3 (0.70%) Oracle BI EE
12 3 (0.70%) Oracle OLAP
12 3 (0.70%) Siebel EIM
12 3 (0.70%) MySQL
12 3 (0.70%) DB2
12 3 (0.70%) OLAP
Development Applications
1 10 (2.33%) JIRA
2 9 (2.10%) Team Foundation Server
3 4 (0.93%) Maven
4 3 (0.70%) VSS/SourceSafe
4 3 (0.70%) ClearCase
4 3 (0.70%) Toad
5 2 (0.47%) MSI
5 2 (0.47%) Ant
5 2 (0.47%) JUnit
5 2 (0.47%) Visual Studio
5 2 (0.47%) Subversion
5 2 (0.47%) TeamCity
5 2 (0.47%) Jenkins
6 1 (0.23%) CA Gen
6 1 (0.23%) SQL Server Management Studio (SSMS)
6 1 (0.23%) Oracle Forms
6 1 (0.23%) QuickTest Pro
General
1 120 (27.97%) Finance
2 85 (19.81%) Banking
3 48 (11.19%) Investment Banking
4 28 (6.53%) Financial Institution
5 23 (5.36%) Law
6 16 (3.73%) Retail
7 13 (3.03%) Front Office
8 12 (2.80%) Legal
9 11 (2.56%) Telecoms
10 4 (0.93%) Billing
10 4 (0.93%) Publishing
11 3 (0.70%) Mandarin Language
11 3 (0.70%) French Language
11 3 (0.70%) Back Office
12 2 (0.47%) Pharmaceutical
12 2 (0.47%) Advertising
12 2 (0.47%) International Banking
12 2 (0.47%) Private Banking
12 2 (0.47%) Marketing
13 1 (0.23%) Wholesale Banking
Job Titles
1 143 (33.33%) Analyst
2 49 (11.42%) Support Analyst
3 44 (10.26%) Service Analyst
4 41 (9.56%) Applications Support
5 35 (8.16%) Service Desk Analyst
6 34 (7.93%) Service Manager
7 29 (6.76%) Consultant
8 20 (4.66%) Project Manager
8 20 (4.66%) DBA
9 19 (4.43%) Applications Support Analyst
10 18 (4.20%) IT Support
11 15 (3.50%) Oracle DBA
11 15 (3.50%) Support Engineer
12 14 (3.26%) Desktop Support
13 13 (3.03%) Help Desk Analyst
13 13 (3.03%) Administrator
13 13 (3.03%) 2nd Line Support
14 11 (2.56%) Team Leader
14 11 (2.56%) Security Analyst
14 11 (2.56%) 1st Line Support
Libraries, Frameworks & Software Standards
1 32 (7.46%) Middleware
2 12 (2.80%) .NET
3 11 (2.56%) Web Services
4 9 (2.10%) J2EE
5 6 (1.40%) JMS
5 6 (1.40%) Oracle Fusion
6 5 (1.17%) HTML
6 5 (1.17%) SOAP
6 5 (1.17%) WebSphere MQ
7 4 (0.93%) XML
7 4 (0.93%) CSS
7 4 (0.93%) Spring
7 4 (0.93%) WebCenter
8 3 (0.70%) .NET Framework
8 3 (0.70%) Java EE
8 3 (0.70%) FIX Protocol
8 3 (0.70%) ASP.NET
9 2 (0.47%) J2SE
9 2 (0.47%) Swing
9 2 (0.47%) JSP
Miscellaneous
1 33 (7.69%) Management Information System
2 29 (6.76%) Blackberry
3 17 (3.96%) Hedge funds
4 13 (3.03%) Client/Server
5 9 (2.10%) Credit Risk
6 8 (1.86%) Video Conferencing
7 7 (1.63%) Fixed Income
8 6 (1.40%) Mainframe
8 6 (1.40%) Mobile App
9 5 (1.17%) Open Source
9 5 (1.17%) iPad
9 5 (1.17%) Derivative
9 5 (1.17%) Foreign Exchange (FX)
10 4 (0.93%) CLARiiON
10 4 (0.93%) Replication
10 4 (0.93%) E-Learning
10 4 (0.93%) CMDB
10 4 (0.93%) FMCG
10 4 (0.93%) Symmetrix DMX
11 3 (0.70%) Statistics
Operating Systems
1 146 (34.03%) Windows
2 68 (15.85%) UNIX
3 53 (12.35%) Windows 7
4 39 (9.09%) Linux
5 32 (7.46%) Windows XP
6 25 (5.83%) Windows Server 2008
7 20 (4.66%) Windows Server 2003
8 14 (3.26%) Solaris
9 11 (2.56%) Windows Server 2012
10 8 (1.86%) Apple iOS
10 8 (1.86%) Windows 8
11 7 (1.63%) Red Hat Enterprise Linux
12 6 (1.40%) AIX
13 5 (1.17%) zOS
14 4 (0.93%) SUSE
15 3 (0.70%) Android
15 3 (0.70%) Windows Vista
15 3 (0.70%) Mac OS X
16 2 (0.47%) MVS
16 2 (0.47%) OS/390
Processes & Methodologies
1 181 (42.19%) ITIL
2 97 (22.61%) Problem Management
3 92 (21.45%) Change Management
4 83 (19.35%) Service Management
5 56 (13.05%) Service Delivery
6 37 (8.62%) Information Security
7 36 (8.39%) Project Management
8 30 (6.99%) Configuration Management
9 29 (6.76%) Release Management
10 28 (6.53%) Stakeholder Management
11 27 (6.29%) Migration
11 27 (6.29%) Disaster Recovery
12 26 (6.06%) Business Intelligence
13 25 (5.83%) ITSM
13 25 (5.83%) Risk Management
14 22 (5.13%) User Acceptance Testing
14 22 (5.13%) Performance Tuning
15 20 (4.66%) Analytics
16 16 (3.73%) Agile Software Development
16 16 (3.73%) Root Cause Analysis
Programming Languages
1 83 (19.35%) SQL
2 20 (4.66%) Java
3 18 (4.20%) PL/SQL
4 16 (3.73%) PowerShell
5 14 (3.26%) Shell Script
6 11 (2.56%) VBScript
7 8 (1.86%) Bash Shell
8 7 (1.63%) Korn
8 7 (1.63%) Perl
9 6 (1.40%) VB
9 6 (1.40%) VBA
10 5 (1.17%) C
11 4 (0.93%) Python
11 4 (0.93%) C#
12 3 (0.70%) C-shell
12 3 (0.70%) Jython
12 3 (0.70%) JavaScript
12 3 (0.70%) T-SQL
13 2 (0.47%) JCL
13 2 (0.47%) XAML
Qualifications
1 23 (5.36%) ITIL Certification
1 23 (5.36%) Degree
2 17 (3.96%) Microsoft Certification
3 16 (3.73%) Security Cleared
4 11 (2.56%) CISSP
5 9 (2.10%) CISA
6 7 (1.63%) ITIL Foundation Certificate
6 7 (1.63%) SC Cleared
6 7 (1.63%) MCSE
6 7 (1.63%) Cisco Certification
6 7 (1.63%) CISM
7 6 (1.40%) CCNA
8 4 (0.93%) MCP
8 4 (0.93%) PRINCE2 Practitioner
8 4 (0.93%) DV Cleared
9 3 (0.70%) MCDST
9 3 (0.70%) MCITP
9 3 (0.70%) CCNP
10 2 (0.47%) CCDA
10 2 (0.47%) CCDP
Quality Assurance & Compliance
1 43 (10.02%) SLA
2 13 (3.03%) ISO/IEC 27001
3 12 (2.80%) Sarbanes-Oxley
4 5 (1.17%) COBIT
4 5 (1.17%) QA
5 2 (0.47%) GxP
5 2 (0.47%) Data Quality
6 1 (0.23%) PCI DSS
System Software
1 90 (20.98%) Active Directory
2 18 (4.20%) VMware Infrastructure
3 14 (3.26%) XenApp
4 10 (2.33%) Oracle RAC
5 6 (1.40%) vSphere
6 5 (1.17%) VMware ESX
7 3 (0.70%) Veritas Cluster Server
7 3 (0.70%) XenDesktop
7 3 (0.70%) Microsoft App-V
8 2 (0.47%) Terminal Services
8 2 (0.47%) NFS
8 2 (0.47%) Citrix Presentation Server
9 1 (0.23%) Veritas Volume Manager
9 1 (0.23%) Nmap
9 1 (0.23%) Oracle RMAN
9 1 (0.23%) MetaFrame
9 1 (0.23%) RACF
9 1 (0.23%) Terminal Server
Systems Management
1 13 (3.03%) SCCM
2 9 (2.10%) Data Guard
3 5 (1.17%) HP Operations Orchestration
3 5 (1.17%) Oracle Enterprise Manager
4 4 (0.93%) HP SIM
5 3 (0.70%) Cisco CUCM
5 3 (0.70%) HP Quality Center
5 3 (0.70%) WMI
5 3 (0.70%) Backup Exec
5 3 (0.70%) Tivoli
5 3 (0.70%) Nagios
5 3 (0.70%) Control-M
6 2 (0.47%) CA SiteMinder
6 2 (0.47%) Systems Management Server (SMS)
6 2 (0.47%) Norton AntiVirus
6 2 (0.47%) OpenView
6 2 (0.47%) WSUS
6 2 (0.47%) SCOM
6 2 (0.47%) Oracle Identity Manager
6 2 (0.47%) Oracle Identity Management
Vendors
1 83 (19.35%) Oracle
2 70 (16.32%) Microsoft
3 60 (13.99%) Citrix
4 37 (8.62%) HP
5 29 (6.76%) Cisco
6 28 (6.53%) IBM
6 28 (6.53%) VMware
7 22 (5.13%) Remedy
8 15 (3.50%) ServiceNow
9 13 (3.03%) Hyperion
10 11 (2.56%) SAP
10 11 (2.56%) Bloomberg
11 10 (2.33%) Reuters
11 10 (2.33%) Sybase
12 9 (2.10%) Business Objects
12 9 (2.10%) EMC
12 9 (2.10%) NetApp
12 9 (2.10%) Juniper
13 8 (1.86%) Tableau
14 6 (1.40%) Symantec
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