The table below looks at the statistics for Incident Management skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Incident Management
Rank 231 228 219
Rank change year-on-year
-3 -9
Contract jobs citing Incident Management 193 192 210
As % of all contract IT jobs located in London 0.84% 0.84% 0.88%
As % of the Processes & Methodologies category 1.07% 1.06% 1.13%
Number of daily rates quoted 134 128 140
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£413 £389 £414
Average daily rate % change year-on-year
+6.10% -6.04%
90% offered a daily rate of more than £206 £163 £225
10% offered a daily rate of more than £550 £575 £526
UK excluding London average daily rate £325 £303 £300
% change year-on-year
+7.17% +1.08%
Number of hourly rates quoted 9 1 5
Average hourly rate £20.00 £21.75 £28.00
Average hourly rate % change year-on-year
-8.04% -22.32%
90% offered a hourly rate of more than £14.84 £21.75 £16.40
10% offered a hourly rate of more than £26.00 £21.75 £114.00
UK excluding London average hourly rate £15.50 £16.50 £12.00
% change year-on-year
-6.06% +37.50%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
18011 18102 18653
As % of all contract IT jobs located in London 78.78% 79.00% 78.39%
Number of daily rates quoted 12843 12763 12895
Average daily rate £450 £440 £450
Average daily rate % change year-on-year
+2.27% -2.22%
90% offered a daily rate of more than £313 £300 £300
10% offered a daily rate of more than £620 £600 £600
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.61%
Number of hourly rates quoted 227 229 282
Average hourly rate £22.18 £20.00 £27.97
Average hourly rate % change year-on-year
+10.90% -28.49%
90% offered a hourly rate of more than £12.20 £13.30 £14.85
10% offered a hourly rate of more than £55.30 £50.00 £56.20
UK excluding London average hourly rate £30.00 £27.50 £30.50
% change year-on-year
+9.09% -9.83%

Incident Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in London

Incident Management
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the London region.

Incident Management Daily Rate Trend in London

Incident Management
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the London region over the 3 months to 7 July 2015.

Incident Management Daily Rate Histogram in London

Incident Management
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the London region.

Incident Management Hourly Rate Trend in London

Incident Management
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the London region over the 3 months to 7 July 2015.

Incident Management Hourly Rate Histogram in London

Incident Management
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the London region over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -2 52 £400 +2.56% 23
Hammersmith - 3 £300 -
Northwood - 3 - -
Croydon - 2 £375 -
Canary Wharf - 2 £305 -
Bromley -5 1 £425 -
Docklands, London - 1 £320 -
Southwark - 1 - -
Wimbledon - 1 - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in London

For the 6 months to 7 July 2015, IT contractor jobs across the London region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 210 (51.09%) ITIL
2 135 (32.85%) Finance
3 111 (27.01%) Windows
4 88 (21.41%) Problem Management
5 81 (19.71%) Service Management
6 80 (19.46%) Microsoft
7 65 (15.82%) Change Management
8 64 (15.57%) Banking
9 59 (14.36%) SQL
10 54 (13.14%) Linux
11 53 (12.90%) Cisco
12 52 (12.65%) Active Directory
13 45 (10.95%) MS Office
14 44 (10.71%) UNIX
15 42 (10.22%) Service Delivery
16 41 (9.98%) MS Excel
17 40 (9.73%) Project Management
18 39 (9.49%) ITSM
18 39 (9.49%) Firewall
18 39 (9.49%) Oracle
18 39 (9.49%) Degree
19 37 (9.00%) Analytical Skills
20 36 (8.76%) HP
21 34 (8.27%) LAN
21 34 (8.27%) Root Cause Analysis
22 33 (8.03%) Citrix
23 32 (7.79%) SLA
23 32 (7.79%) Investment Banking
24 31 (7.54%) VMware
24 31 (7.54%) TCP/IP

Incident Management
Top Related IT Skills in London by Category

For the 6 months to 7 July 2015, IT contractor jobs across the London region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 30 (7.30%) MS Exchange
2 18 (4.38%) Exchange Server 2010
3 15 (3.65%) SharePoint
4 10 (2.43%) Tomcat
4 10 (2.43%) Lync
5 9 (2.19%) OpenStack
5 9 (2.19%) WebLogic
6 6 (1.46%) JBoss
6 6 (1.46%) WebSphere
6 6 (1.46%) Confluence
7 4 (0.97%) Jetty
7 4 (0.97%) IIS
8 3 (0.73%) Oracle HTTP Server
8 3 (0.73%) Blackberry Enterprise Server
8 3 (0.73%) IBM HTTP Server
9 2 (0.49%) Node.js
9 2 (0.49%) Exchange Server 2013
9 2 (0.49%) Oracle Workflow
9 2 (0.49%) Oracle Coherence
9 2 (0.49%) IBM Notes
Applications
1 45 (10.95%) MS Office
2 41 (9.98%) MS Excel
3 12 (2.92%) MS Visio
4 8 (1.95%) Spreadsheet
5 7 (1.70%) MS PowerPoint
6 1 (0.24%) MS Project
Business Applications
1 10 (2.43%) Remedy ITSM
2 7 (1.70%) Dynamics CRM
3 6 (1.46%) assyst
4 3 (0.73%) Oracle EBS
4 3 (0.73%) Oracle EBS R12
5 2 (0.49%) ION MarketView
5 2 (0.49%) Oracle iProcurement
5 2 (0.49%) Bloomberg TOMS
5 2 (0.49%) Cerner Millennium
5 2 (0.49%) Oracle General Ledger
5 2 (0.49%) Oracle Payables
5 2 (0.49%) Oracle Receivables
6 1 (0.24%) Eikon
6 1 (0.24%) SAP Business ByDesign
6 1 (0.24%) Oracle Applications
6 1 (0.24%) SAP FI/CO
6 1 (0.24%) SAP CO
6 1 (0.24%) RMDS
6 1 (0.24%) SAP Oil and Gas
6 1 (0.24%) ResourceLink
Cloud Services
1 9 (2.19%) IaaS
2 8 (1.95%) Google Apps
3 6 (1.46%) SaaS
4 4 (0.97%) PaaS
4 4 (0.97%) Office 365
5 3 (0.73%) Amazon AWS
Communications & Networking
1 39 (9.49%) Firewall
2 34 (8.27%) LAN
3 31 (7.54%) TCP/IP
4 24 (5.84%) VPN
5 21 (5.11%) Wireless
6 16 (3.89%) WAN
7 15 (3.65%) Network Security
8 12 (2.92%) SAN
8 12 (2.92%) BGP
9 11 (2.68%) Internet
9 11 (2.68%) NAS
9 11 (2.68%) Multicast
10 10 (2.43%) NetScaler
11 9 (2.19%) Cisco ASA
11 9 (2.19%) Intrusion Detection
11 9 (2.19%) EIGRP
12 8 (1.95%) DNS
12 8 (1.95%) VoIP
12 8 (1.95%) HTTP
13 7 (1.70%) DHCP
Database & Business Intelligence
1 23 (5.60%) SQL Server
2 12 (2.92%) Relational Database
3 7 (1.70%) Oracle Database
3 7 (1.70%) DB2
4 4 (0.97%) RDBMS
4 4 (0.97%) QlikView
5 3 (0.73%) Oracle Database 11g
5 3 (0.73%) BusinessObjects XI
5 3 (0.73%) SQL Server Integration Services
5 3 (0.73%) SQL Server 2008
5 3 (0.73%) SQL Server Reporting Services
6 2 (0.49%) Oracle Reports
6 2 (0.49%) Data Warehouse
6 2 (0.49%) SQL Server Analysis Services
6 2 (0.49%) Oracle BI Publisher
6 2 (0.49%) Big Data
7 1 (0.24%) NewSQL
7 1 (0.24%) Oracle ODI
7 1 (0.24%) Hadoop
7 1 (0.24%) NoSQL
Development Applications
1 10 (2.43%) Jenkins
2 9 (2.19%) Subversion
2 9 (2.19%) JIRA
3 4 (0.97%) Maven
4 3 (0.73%) Git (software)
5 2 (0.49%) Oracle Forms
6 1 (0.24%) PVCS
6 1 (0.24%) Team Foundation Server
6 1 (0.24%) Oracle APEX
General
1 135 (32.85%) Finance
2 64 (15.57%) Banking
3 32 (7.79%) Investment Banking
4 19 (4.62%) Legal
5 17 (4.14%) Retail
6 10 (2.43%) Front Office
7 9 (2.19%) Back Office
8 8 (1.95%) Law
9 7 (1.70%) Financial Institution
10 6 (1.46%) Advertising
11 5 (1.22%) Publishing
12 4 (0.97%) Games
12 4 (0.97%) Marketing
12 4 (0.97%) Telecoms
12 4 (0.97%) Local Government
13 2 (0.49%) Corporate Banking
13 2 (0.49%) Manufacturing
13 2 (0.49%) German Language
14 1 (0.24%) Swedish Language
14 1 (0.24%) Online Betting
Job Titles
1 126 (30.66%) Analyst
2 62 (15.09%) Support Analyst
3 53 (12.90%) Incident Manager
4 32 (7.79%) Applications Support
5 21 (5.11%) Service Manager
6 20 (4.87%) Support Engineer
6 20 (4.87%) Applications Support Analyst
6 20 (4.87%) Service Analyst
6 20 (4.87%) Consultant
7 17 (4.14%) Network Engineer
7 17 (4.14%) Service Desk Analyst
8 15 (3.65%) Problem Manager
9 14 (3.41%) Security Engineer
9 14 (3.41%) Business Analyst
10 13 (3.16%) Architect
11 12 (2.92%) Developer
11 12 (2.92%) Incident & Problem Manager
12 11 (2.68%) IT Support
12 11 (2.68%) Project Manager
12 11 (2.68%) Delivery Manager
Libraries, Frameworks & Software Standards
1 19 (4.62%) .NET
1 19 (4.62%) Middleware
2 7 (1.70%) Web Services
2 7 (1.70%) XML
3 4 (0.97%) CSS
3 4 (0.97%) Oracle Fusion
4 3 (0.73%) .NET Framework
4 3 (0.73%) Application Packaging
4 3 (0.73%) Spring
4 3 (0.73%) HTML
4 3 (0.73%) Struts
4 3 (0.73%) JMS
5 2 (0.49%) WebSphere MQ
5 2 (0.49%) J2EE
5 2 (0.49%) XSD
5 2 (0.49%) XSLT
5 2 (0.49%) WebCenter
5 2 (0.49%) Twitter Bootstrap
5 2 (0.49%) JavaFX
6 1 (0.24%) SAP PI
Miscellaneous
1 37 (9.00%) Analytical Skills
2 27 (6.57%) Management Information System
3 21 (5.11%) Data Centre
4 17 (4.14%) Blackberry
5 16 (3.89%) Video Conferencing
6 14 (3.41%) Computer Science
6 14 (3.41%) Replication
7 11 (2.68%) Mainframe
7 11 (2.68%) iPhone
8 10 (2.43%) CMDB
9 8 (1.95%) PKI
10 6 (1.46%) Equities
10 6 (1.46%) Hedge funds
10 6 (1.46%) User Experience
11 5 (1.22%) iPad
11 5 (1.22%) Visualisation
11 5 (1.22%) Mobile App
12 4 (0.97%) FMCG
12 4 (0.97%) Statistics
12 4 (0.97%) Fat Client
Operating Systems
1 111 (27.01%) Windows
2 54 (13.14%) Linux
3 44 (10.71%) UNIX
4 27 (6.57%) Windows 7
5 20 (4.87%) Windows Server 2008
6 18 (4.38%) Windows XP
7 11 (2.68%) Mac OS X
8 10 (2.43%) Windows Server 2003
8 10 (2.43%) Windows Server 2012
9 8 (1.95%) Android
10 7 (1.70%) Solaris
11 5 (1.22%) AIX
11 5 (1.22%) Red Hat Enterprise Linux
11 5 (1.22%) Apple iOS
11 5 (1.22%) Windows 8
12 2 (0.49%) OS/390
13 1 (0.24%) HPUX
Processes & Methodologies
1 210 (51.09%) ITIL
2 88 (21.41%) Problem Management
3 81 (19.71%) Service Management
4 65 (15.82%) Change Management
5 42 (10.22%) Service Delivery
6 40 (9.73%) Project Management
7 39 (9.49%) ITSM
8 34 (8.27%) Root Cause Analysis
9 30 (7.30%) Information Security
10 25 (6.08%) Release Management
11 23 (5.60%) Stakeholder Management
12 22 (5.35%) Business Continuity
12 22 (5.35%) Continuous Improvement
13 21 (5.11%) Risk Management
14 20 (4.87%) Migration
15 19 (4.62%) Agile Software Development
16 18 (4.38%) Knowledge Management
16 18 (4.38%) PRINCE2
17 17 (4.14%) E-Commerce
17 17 (4.14%) Configuration Management
Programming Languages
1 59 (14.36%) SQL
2 18 (4.38%) Java
2 18 (4.38%) PowerShell
3 14 (3.41%) C#
4 11 (2.68%) VBScript
5 8 (1.95%) PL/SQL
6 7 (1.70%) Perl
6 7 (1.70%) Python
6 7 (1.70%) Shell Script
7 6 (1.46%) JavaScript
8 3 (0.73%) C
8 3 (0.73%) VBA
9 2 (0.49%) JCL
9 2 (0.49%) VB
9 2 (0.49%) ABAP
9 2 (0.49%) Ruby
10 1 (0.24%) Korn
10 1 (0.24%) Scala
10 1 (0.24%) C++
10 1 (0.24%) MATLAB
Qualifications
1 39 (9.49%) Degree
2 31 (7.54%) Security Cleared
3 25 (6.08%) ITIL Certification
4 21 (5.11%) SC Cleared
5 19 (4.62%) CISSP
6 14 (3.41%) Cisco Certification
7 13 (3.16%) Microsoft Certification
7 13 (3.16%) CISM
8 10 (2.43%) CCNA
9 9 (2.19%) CISA
10 8 (1.95%) PMI Certification
10 8 (1.95%) MCSE
10 8 (1.95%) CCNP
11 5 (1.22%) PRINCE2 Certification
11 5 (1.22%) PMP
11 5 (1.22%) DV Cleared
11 5 (1.22%) CRISC
12 4 (0.97%) ITIL Foundation Certificate
12 4 (0.97%) GIAC
13 3 (0.73%) GCIA
Quality Assurance & Compliance
1 32 (7.79%) SLA
2 17 (4.14%) ISO/IEC 27001
3 10 (2.43%) QA
3 10 (2.43%) Sarbanes-Oxley
4 9 (2.19%) COBIT
5 5 (1.22%) Dodd-Frank
6 4 (0.97%) PCI DSS
6 4 (0.97%) ISO/IEC 17799
7 3 (0.73%) BS7799
8 1 (0.24%) JSP 440
8 1 (0.24%) EMIR
System Software
1 52 (12.65%) Active Directory
2 28 (6.81%) VMware Infrastructure
3 11 (2.68%) Hyper-V
3 11 (2.68%) XenApp
4 10 (2.43%) XenDesktop
4 10 (2.43%) VMware ESXi
5 9 (2.19%) Veritas Cluster Server
6 7 (1.70%) vSphere
7 4 (0.97%) Tivoli Workload Scheduler
8 2 (0.49%) Microsoft App-V
8 2 (0.49%) Snort
9 1 (0.24%) Squid
9 1 (0.24%) Oracle RAC
9 1 (0.24%) Citrix Presentation Server
9 1 (0.24%) ProxySG
9 1 (0.24%) VMware ESX
9 1 (0.24%) Forefront TMG
9 1 (0.24%) DFS Replication
Systems Management
1 18 (4.38%) SCCM
2 15 (3.65%) SCOM
3 10 (2.43%) HP SIM
4 9 (2.19%) SCVMM
5 7 (1.70%) Control-M
5 7 (1.70%) EdgeSight
6 6 (1.46%) BladeLogic
7 4 (0.97%) Tivoli
8 3 (0.73%) ARCserve
8 3 (0.73%) FortiGate
9 2 (0.49%) Casper Suite
9 2 (0.49%) ArcSight ESM
9 2 (0.49%) ZENworks
9 2 (0.49%) DameWare
9 2 (0.49%) WhatsUp Gold
10 1 (0.24%) NSN NetAct
10 1 (0.24%) HP Quality Center
10 1 (0.24%) WSUS
10 1 (0.24%) Data Guard
10 1 (0.24%) NetBackup
Vendors
1 80 (19.46%) Microsoft
2 53 (12.90%) Cisco
3 39 (9.49%) Oracle
4 36 (8.76%) HP
5 33 (8.03%) Citrix
6 31 (7.54%) VMware
7 29 (7.06%) IBM
8 28 (6.81%) Remedy
9 24 (5.84%) ServiceNow
10 21 (5.11%) Juniper
11 15 (3.65%) Dell
12 14 (3.41%) SAP
12 14 (3.41%) CheckPoint
12 14 (3.41%) F5
13 13 (3.16%) Veritas
13 13 (3.16%) CA
14 11 (2.68%) Sun
15 10 (2.43%) BMC
15 10 (2.43%) Apple
16 9 (2.19%) SolarWinds
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