The table below looks at the statistics for Incident Management skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 211 211 229
Rank change year-on-year
0 +18
Contract jobs citing Incident Management 228 241 192
As % of all contract IT jobs located in London 0.94% 0.95% 0.74%
As % of the Processes & Methodologies category 1.21% 1.23% 0.99%
Number of daily rates quoted 139 139 101
Average daily rate
Keep up to 90%
of your Daily Rate
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£325 £365 £325
Average daily rate % change year-on-year
-10.95% +12.30%
90% offered a daily rate of more than £163 £165 £175
10% offered a daily rate of more than £500 £525 £500
UK excluding London average daily rate £314 £308 £320
% change year-on-year
+2.03% -3.90%
Number of hourly rates quoted 5 6 14
Average hourly rate £21.75 £15.00 £41.50
Average hourly rate % change year-on-year
+45.00% -63.85%
90% offered a hourly rate of more than £17.00 £13.00 £12.50
10% offered a hourly rate of more than £26.40 £21.88 £47.10
UK excluding London average hourly rate £16.50 £17.00 £14.50
% change year-on-year
-2.94% +17.24%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
18791 19557 19479
As % of all contract IT jobs located in London 77.57% 77.01% 74.80%
Number of daily rates quoted 13104 13695 13102
Average daily rate £450 £450 £435
Average daily rate % change year-on-year
- +3.44%
90% offered a daily rate of more than £300 £300 £290
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 220 236 364
Average hourly rate £21.50 £22.50 £32.50
Average hourly rate % change year-on-year
-4.44% -30.76%
90% offered a hourly rate of more than £13.50 £14.04 £15.00
10% offered a hourly rate of more than £50.00 £54.00 £46.60
UK excluding London average hourly rate £26.50 £30.00 £31.00
% change year-on-year
-11.66% -3.22%

Incident Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in London

Incident Management
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the London region.

Incident Management Daily Rate Trend in London

Incident Management
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the London region over the 3 months to 2 September 2014.

Incident Management Daily Rate Histogram in London

Incident Management
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the London region.

Incident Management Hourly Rate Trend in London

Incident Management
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the London region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +36 54 £350 -1.40% 20
Docklands, London - 2 £365 -
Bromley +2 1 - - 2
Croydon - - - - 1
Kingston Upon Thames - - - -
Uxbridge - - - -
Canary Wharf - - - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in London

For the 6 months to 2 September 2014, IT contractor jobs across the London region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 196 (44.34%) ITIL
2 147 (33.26%) Windows
3 122 (27.60%) Finance
4 101 (22.85%) Active Directory
5 99 (22.40%) Problem Management
6 93 (21.04%) Service Management
7 91 (20.59%) Change Management
8 81 (18.33%) Banking
9 80 (18.10%) Oracle
10 78 (17.65%) SQL
11 73 (16.52%) Microsoft
12 70 (15.84%) MS Excel
13 66 (14.93%) UNIX
14 65 (14.71%) MS Office
15 64 (14.48%) Service Delivery
16 59 (13.35%) Citrix
17 54 (12.22%) Windows 7
18 51 (11.54%) SLA
19 47 (10.63%) Investment Banking
20 44 (9.95%) SQL Server
20 44 (9.95%) Information Security
21 40 (9.05%) Linux
21 40 (9.05%) HP
22 38 (8.60%) Project Management
23 35 (7.92%) Management Information System
24 34 (7.69%) Cisco
24 34 (7.69%) Windows XP
25 31 (7.01%) Risk Management
25 31 (7.01%) Middleware
26 30 (6.79%) ITSM

Incident Management
Top Related IT Skills in London by Category

For the 6 months to 2 September 2014, IT contractor jobs across the London region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 24 (5.43%) SharePoint
2 17 (3.85%) WebSphere
3 16 (3.62%) MS Exchange
4 15 (3.39%) WebLogic
5 12 (2.71%) Apache
6 11 (2.49%) Tomcat
6 11 (2.49%) SharePoint 2010
7 9 (2.04%) WebSphere Application Server
8 8 (1.81%) IIS
9 6 (1.36%) Exchange Server 2010
9 6 (1.36%) SharePoint 2013
10 5 (1.13%) WorkSite
10 5 (1.13%) Oracle Service Bus
11 4 (0.90%) Blackberry Enterprise Server
11 4 (0.90%) FileNet
12 3 (0.68%) CICS
12 3 (0.68%) IBM HTTP Server
12 3 (0.68%) MS Project Server
12 3 (0.68%) Lync
13 2 (0.45%) TIBCO EMS
Applications
1 70 (15.84%) MS Excel
2 65 (14.71%) MS Office
3 14 (3.17%) MS PowerPoint
4 10 (2.26%) MS Project
5 5 (1.13%) Spreadsheet
6 4 (0.90%) MS Visio
Business Applications
1 8 (1.81%) Remedy ITSM
2 3 (0.68%) Endur
2 3 (0.68%) Oracle EBS
2 3 (0.68%) SAP CRM
2 3 (0.68%) Aligne
2 3 (0.68%) Siebel Analytics
3 2 (0.45%) Markit EDM
3 2 (0.45%) SunGard Stream Ubix
3 2 (0.45%) SunGard Stream Clearvision
3 2 (0.45%) SAP Payroll
3 2 (0.45%) HFM
3 2 (0.45%) SAP HR
4 1 (0.23%) WebTrends
4 1 (0.23%) Oracle EBS R12
4 1 (0.23%) ZaiNet
4 1 (0.23%) assyst
4 1 (0.23%) Oracle BPM
4 1 (0.23%) Oracle Retail
Cloud Services
1 7 (1.58%) Office 365
2 4 (0.90%) SaaS
3 2 (0.45%) Cloud Computing
Communications & Networking
1 29 (6.56%) DNS
2 28 (6.33%) Firewall
3 18 (4.07%) VPN
3 18 (4.07%) LDAP
3 18 (4.07%) DHCP
4 15 (3.39%) SSL
5 13 (2.94%) Cisco ASA
6 12 (2.71%) TCP/IP
7 11 (2.49%) Internet
8 8 (1.81%) LAN
8 8 (1.81%) VoIP
9 7 (1.58%) WAN
9 7 (1.58%) IP Telephony
10 6 (1.36%) SAN
11 5 (1.13%) Intrusion Detection
11 5 (1.13%) Wireless
12 4 (0.90%) MPLS
12 4 (0.90%) Cisco IOS
12 4 (0.90%) Unified Communications
13 3 (0.68%) Cisco PIX
Database & Business Intelligence
1 44 (9.95%) SQL Server
2 25 (5.66%) Oracle Database
3 19 (4.30%) Relational Database
4 13 (2.94%) SQL Server Reporting Services
5 11 (2.49%) RDBMS
6 9 (2.04%) Oracle Database 10g
6 9 (2.04%) BusinessObjects XI
7 8 (1.81%) Oracle Database 12c
8 6 (1.36%) MS Access
9 4 (0.90%) Data Warehouse
9 4 (0.90%) Oracle Database 11g
10 3 (0.68%) Oracle ODI
10 3 (0.68%) Oracle BI EE
10 3 (0.68%) SQL Server 2008
10 3 (0.68%) EDRMS
10 3 (0.68%) Siebel EIM
10 3 (0.68%) MySQL
10 3 (0.68%) Oracle OLAP
10 3 (0.68%) DataStage
10 3 (0.68%) OLAP
Development Applications
1 10 (2.26%) Team Foundation Server
2 9 (2.04%) JIRA
3 4 (0.90%) Maven
4 3 (0.68%) VSS/SourceSafe
4 3 (0.68%) ClearCase
4 3 (0.68%) Toad
5 2 (0.45%) MSI
5 2 (0.45%) Ant
5 2 (0.45%) JUnit
5 2 (0.45%) Visual Studio
5 2 (0.45%) TeamCity
6 1 (0.23%) Jenkins
6 1 (0.23%) CA Gen
6 1 (0.23%) SQL Server Management Studio (SSMS)
6 1 (0.23%) Oracle Forms
6 1 (0.23%) Subversion
6 1 (0.23%) QuickTest Pro
General
1 122 (27.60%) Finance
2 81 (18.33%) Banking
3 47 (10.63%) Investment Banking
4 28 (6.33%) Financial Institution
5 24 (5.43%) Law
6 15 (3.39%) Retail
7 14 (3.17%) Front Office
8 12 (2.71%) Legal
9 10 (2.26%) Telecoms
10 4 (0.90%) Billing
10 4 (0.90%) Mandarin Language
11 3 (0.68%) French Language
11 3 (0.68%) Publishing
11 3 (0.68%) Back Office
12 2 (0.45%) Advertising
12 2 (0.45%) International Banking
12 2 (0.45%) Private Banking
12 2 (0.45%) Marketing
13 1 (0.23%) Wholesale Banking
13 1 (0.23%) Corporate Banking
Job Titles
1 148 (33.48%) Analyst
2 49 (11.09%) Support Analyst
3 45 (10.18%) Service Analyst
4 41 (9.28%) Applications Support
5 36 (8.14%) Service Desk Analyst
6 34 (7.69%) Service Manager
7 29 (6.56%) Consultant
8 19 (4.30%) Project Manager
8 19 (4.30%) Applications Support Analyst
8 19 (4.30%) IT Support
9 18 (4.07%) DBA
10 15 (3.39%) Support Engineer
11 14 (3.17%) Desktop Support
11 14 (3.17%) Oracle DBA
12 13 (2.94%) Help Desk Analyst
12 13 (2.94%) 2nd Line Support
12 13 (2.94%) Administrator
13 12 (2.71%) Security Analyst
13 12 (2.71%) 1st Line Support
14 11 (2.49%) Team Leader
Libraries, Frameworks & Software Standards
1 31 (7.01%) Middleware
2 13 (2.94%) Web Services
3 10 (2.26%) .NET
4 9 (2.04%) J2EE
5 8 (1.81%) JMS
6 6 (1.36%) Oracle Fusion
7 5 (1.13%) WebSphere MQ
7 5 (1.13%) HTML
7 5 (1.13%) SOAP
8 4 (0.90%) Spring
8 4 (0.90%) CSS
8 4 (0.90%) XML
8 4 (0.90%) WebCenter
9 3 (0.68%) .NET Framework
9 3 (0.68%) Java EE
9 3 (0.68%) FIX Protocol
9 3 (0.68%) ASP.NET
10 2 (0.45%) JSP
10 2 (0.45%) Swing
10 2 (0.45%) J2SE
Miscellaneous
1 35 (7.92%) Management Information System
2 28 (6.33%) Blackberry
3 17 (3.85%) Hedge funds
4 14 (3.17%) Client/Server
5 10 (2.26%) Computer Science
6 9 (2.04%) Credit Risk
6 9 (2.04%) Video Conferencing
6 9 (2.04%) CESG
7 8 (1.81%) CESG CLAS
7 8 (1.81%) Fixed Income
7 8 (1.81%) RMADS
8 6 (1.36%) Foreign Exchange (FX)
8 6 (1.36%) Derivative
8 6 (1.36%) Mobile App
9 5 (1.13%) Open Source
9 5 (1.13%) iPad
9 5 (1.13%) Mainframe
10 4 (0.90%) E-Learning
10 4 (0.90%) Equities
10 4 (0.90%) CMDB
Operating Systems
1 147 (33.26%) Windows
2 66 (14.93%) UNIX
3 54 (12.22%) Windows 7
4 40 (9.05%) Linux
5 34 (7.69%) Windows XP
6 27 (6.11%) Windows Server 2008
7 23 (5.20%) Windows Server 2003
8 14 (3.17%) Solaris
9 13 (2.94%) Windows Server 2012
10 9 (2.04%) Red Hat Enterprise Linux
11 8 (1.81%) Apple iOS
11 8 (1.81%) Windows 8
12 6 (1.36%) AIX
13 5 (1.13%) zOS
14 4 (0.90%) SUSE
15 3 (0.68%) Windows Vista
15 3 (0.68%) Android
15 3 (0.68%) Mac OS X
16 2 (0.45%) OS/390
16 2 (0.45%) HPUX
Processes & Methodologies
1 196 (44.34%) ITIL
2 99 (22.40%) Problem Management
3 93 (21.04%) Service Management
4 91 (20.59%) Change Management
5 64 (14.48%) Service Delivery
6 44 (9.95%) Information Security
7 38 (8.60%) Project Management
8 31 (7.01%) Risk Management
9 30 (6.79%) ITSM
10 28 (6.33%) Disaster Recovery
11 27 (6.11%) Configuration Management
11 27 (6.11%) Release Management
12 26 (5.88%) Migration
12 26 (5.88%) Stakeholder Management
13 24 (5.43%) Business Intelligence
13 24 (5.43%) User Acceptance Testing
14 20 (4.52%) ITIL V3
14 20 (4.52%) Analytics
14 20 (4.52%) Performance Tuning
15 19 (4.30%) Penetration Testing
Programming Languages
1 78 (17.65%) SQL
2 20 (4.52%) Java
3 17 (3.85%) PowerShell
4 16 (3.62%) Shell Script
4 16 (3.62%) PL/SQL
5 12 (2.71%) VBScript
6 9 (2.04%) Bash Shell
7 8 (1.81%) Korn
8 7 (1.58%) Perl
9 6 (1.36%) C
9 6 (1.36%) C#
9 6 (1.36%) VB
9 6 (1.36%) VBA
10 5 (1.13%) Jython
10 5 (1.13%) C-shell
11 4 (0.90%) Scala
12 3 (0.68%) Python
12 3 (0.68%) JavaScript
12 3 (0.68%) T-SQL
13 2 (0.45%) PHP
Qualifications
1 27 (6.11%) Degree
2 24 (5.43%) Security Cleared
3 22 (4.98%) ITIL Certification
4 18 (4.07%) Microsoft Certification
5 17 (3.85%) CISSP
6 15 (3.39%) SC Cleared
7 11 (2.49%) ITIL Foundation Certificate
8 9 (2.04%) CISA
9 8 (1.81%) Cisco Certification
10 7 (1.58%) MCSE
10 7 (1.58%) CCNA
10 7 (1.58%) CISM
11 4 (0.90%) DV Cleared
11 4 (0.90%) MCP
12 3 (0.68%) MCITP
12 3 (0.68%) CCNP
13 2 (0.45%) CCDA
13 2 (0.45%) CCDP
13 2 (0.45%) CCVP
13 2 (0.45%) CEH
Quality Assurance & Compliance
1 51 (11.54%) SLA
2 20 (4.52%) ISO/IEC 27001
3 12 (2.71%) Sarbanes-Oxley
4 6 (1.36%) COBIT
5 5 (1.13%) QA
6 2 (0.45%) Data Quality
7 1 (0.23%) Dodd-Frank
7 1 (0.23%) PCI DSS
System Software
1 101 (22.85%) Active Directory
2 17 (3.85%) VMware Infrastructure
3 14 (3.17%) XenApp
4 10 (2.26%) Oracle RAC
5 7 (1.58%) vSphere
6 5 (1.13%) VMware ESX
7 3 (0.68%) Microsoft App-V
7 3 (0.68%) Veritas Cluster Server
7 3 (0.68%) XenDesktop
8 2 (0.45%) NFS
8 2 (0.45%) Citrix Presentation Server
8 2 (0.45%) Terminal Services
9 1 (0.23%) RACF
9 1 (0.23%) MetaFrame
9 1 (0.23%) Terminal Server
9 1 (0.23%) Nmap
9 1 (0.23%) Oracle RMAN
9 1 (0.23%) Veritas Volume Manager
Systems Management
1 14 (3.17%) SCCM
2 8 (1.81%) Data Guard
3 5 (1.13%) HP SIM
3 5 (1.13%) Oracle Enterprise Manager
4 4 (0.90%) Puppet
4 4 (0.90%) HP Operations Orchestration
5 3 (0.68%) HP Quality Center
5 3 (0.68%) Cisco CUCM
5 3 (0.68%) Tivoli
5 3 (0.68%) Control-M
5 3 (0.68%) Nagios
5 3 (0.68%) Backup Exec
5 3 (0.68%) WMI
6 2 (0.45%) WSUS
6 2 (0.45%) Norton AntiVirus
6 2 (0.45%) CA SiteMinder
6 2 (0.45%) OpenView
6 2 (0.45%) Systems Management Server (SMS)
6 2 (0.45%) Forefront Identity Manager
6 2 (0.45%) Oracle Identity Manager
Vendors
1 80 (18.10%) Oracle
2 73 (16.52%) Microsoft
3 59 (13.35%) Citrix
4 40 (9.05%) HP
5 34 (7.69%) Cisco
6 27 (6.11%) IBM
6 27 (6.11%) Remedy
6 27 (6.11%) VMware
7 16 (3.62%) ServiceNow
7 16 (3.62%) Juniper
8 11 (2.49%) Hyperion
8 11 (2.49%) Bloomberg
8 11 (2.49%) SAP
9 10 (2.26%) Reuters
10 9 (2.04%) BMC
10 9 (2.04%) Sybase
11 8 (1.81%) Red Hat
11 8 (1.81%) Tableau
12 7 (1.58%) Salesforce.com
12 7 (1.58%) EMC
City, London
ReThink Recruitment
Rate: £225.00 - £300 per day
Posted: 1 hour ago
London
Lawrence Harvey IT & Change
Posted: 8 hours ago
City, London
Timothy James Consulting Ltd
Rate: £325 - £350 per day
Posted: Yesterday
City, London
McGregor Boyall
Rate: £180 - £220 per day
Posted: Yesterday
London
Reed Technology - UK Posting Account
Rate: £180 - £220 per day
Posted: Yesterday
London
FIRST POINT IT RESOURCING
Rate: £375 - £425 per day
Posted: 4 days ago
City, London
Venturi
Rate: £350 - £400 per day
Posted: 4 days ago
City, London
Lorien Resourcing
Rate: £400 per day
Posted: 4 days ago
South West London
Synergize Consulting
Rate: Unspecified
Posted: 5 days ago
London
NFP Group Ltd
Rate: £400 - £425 per day
Posted: 11 days ago
City of London
Huxley Associates
Rate: £250 per day + competitive
Posted: 14 days ago
City of London
Hays IT - Uk Posting account
Rate: £500.00 - £600.00 per day
Posted: 14 days ago
London
Hays IT - Uk Posting account
Rate: £500.00 - £600.00 per day
Posted: 15 days ago
Bromley
Hays IT - Uk Posting account
Rate: £400.00 - £500.00 per annum
Posted: 18 days ago
London
Hays IT - Uk Posting account
Rate: £30.00 - £35.00 per hour
Posted: 18 days ago
London
NFP Group Ltd
Rate: £400 - £425 per day
Posted: 21 days ago
London
Venn Group - UK
Rate: 400-550 Per Day
Posted: 21 days ago
London
Orgtel
Rate: £550 - £600 per day
Posted: 21 days ago