The table below looks at the statistics for Incident Management skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Incident Management
Rank 234 222 212
Rank change year-on-year
-12 -10
Contract jobs citing Incident Management 199 222 236
As % of all contract IT jobs located in London 0.83% 0.93% 0.94%
As % of the Processes & Methodologies category 1.04% 1.17% 1.20%
Number of daily rates quoted 115 134 136
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£425 £333 £376
Average daily rate % change year-on-year
+27.81% -11.62%
90% offered a daily rate of more than £211 £165 £165
10% offered a daily rate of more than £590 £500 £525
UK excluding London average daily rate £324 £315 £313
% change year-on-year
+2.87% +0.80%
Number of hourly rates quoted 8 5 6
Average hourly rate £21.75 £21.75 £15.00
Average hourly rate % change year-on-year
- +45.00%
90% offered a hourly rate of more than £17.20 £17.00 £13.00
10% offered a hourly rate of more than £32.30 £26.40 £21.88
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
19178 18942 19608
As % of all contract IT jobs located in London 79.67% 79.00% 78.40%
Number of daily rates quoted 13701 13153 13715
Average daily rate £450 £450 £450
90% offered a daily rate of more than £315 £303 £300
10% offered a daily rate of more than £625 £600 £600
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 207 216 236
Average hourly rate £22.00 £21.25 £22.50
Average hourly rate % change year-on-year
+3.52% -5.55%
90% offered a hourly rate of more than £13.00 £13.50 £14.02
10% offered a hourly rate of more than £52.50 £45.00 £52.50
UK excluding London average hourly rate £32.50 £25.00 £30.25
% change year-on-year
+30.00% -17.35%

Incident Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in London

Incident Management
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the London region.

Incident Management Daily Rate Trend in London

Incident Management
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the London region over the 3 months to 31 August 2015.

Incident Management Daily Rate Histogram in London

Incident Management
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the London region.

Incident Management Hourly Rate Trend in London

Incident Management
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the London region over the 3 months to 31 August 2015.

Incident Management Hourly Rate Histogram in London

Incident Management
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the London region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -9 48 £425 +25.00% 12
Hounslow - 3 £370 - 1
Hammersmith -3 2 £288 +10.57%
Chiswick - 2 - -
Canary Wharf - 2 £305 -
Bromley -3 1 £425 - 1
Croydon - 1 £363 -
Feltham - 1 £440 -
Ealing - 1 - -
Wimbledon - 1 - -
Brentford - 1 - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in London

For the 6 months to 31 August 2015, IT contractor jobs across the London region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 188 (48.96%) ITIL
2 120 (31.25%) Finance
3 104 (27.08%) Windows
4 87 (22.66%) Service Management
5 81 (21.09%) Problem Management
6 69 (17.97%) Change Management
7 65 (16.93%) Microsoft
8 62 (16.15%) Linux
9 54 (14.06%) Banking
10 53 (13.80%) SQL
11 50 (13.02%) MS Office
11 50 (13.02%) Active Directory
12 47 (12.24%) Analytical Skills
13 45 (11.72%) MS Excel
13 45 (11.72%) ITSM
14 43 (11.20%) UNIX
15 37 (9.64%) Project Management
16 36 (9.38%) Service Delivery
16 36 (9.38%) Security Cleared
17 34 (8.85%) Oracle
18 31 (8.07%) Cisco
18 31 (8.07%) Risk Management
19 30 (7.81%) Citrix
19 30 (7.81%) Investment Banking
20 29 (7.55%) Information Security
20 29 (7.55%) Firewall
21 28 (7.29%) VMware
21 28 (7.29%) Data Centre
22 26 (6.77%) Windows 7
22 26 (6.77%) Remedy

Incident Management
Top Related IT Skills in London by Category

For the 6 months to 31 August 2015, IT contractor jobs across the London region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 24 (6.25%) MS Exchange
2 15 (3.91%) SharePoint
3 14 (3.65%) Exchange Server 2010
4 5 (1.30%) IIS
5 4 (1.04%) JBoss
5 4 (1.04%) Tomcat
5 4 (1.04%) OpenStack
6 3 (0.78%) Lync
6 3 (0.78%) Confluence
6 3 (0.78%) WebSphere
7 2 (0.52%) SAS
7 2 (0.52%) WebLogic
7 2 (0.52%) Jetty
7 2 (0.52%) Oracle Workflow
7 2 (0.52%) Exchange Server 2013
8 1 (0.26%) Node.js
8 1 (0.26%) Oracle SOA Suite
8 1 (0.26%) Office Communications Server
8 1 (0.26%) Oracle Service Bus
8 1 (0.26%) WebSphere Application Server
Applications
1 50 (13.02%) MS Office
2 45 (11.72%) MS Excel
3 12 (3.13%) MS Visio
3 12 (3.13%) MS PowerPoint
4 6 (1.56%) Spreadsheet
5 2 (0.52%) MS Project
Business Applications
1 12 (3.13%) Remedy ITSM
2 6 (1.56%) Dynamics CRM
3 4 (1.04%) assyst
4 2 (0.52%) SimCorp Dimension
4 2 (0.52%) Oracle EBS
4 2 (0.52%) Oracle Payables
4 2 (0.52%) Oracle Receivables
4 2 (0.52%) Eagle PACE
4 2 (0.52%) Oracle General Ledger
4 2 (0.52%) Oracle EBS R12
4 2 (0.52%) Oracle iProcurement
4 2 (0.52%) Markit EDM
5 1 (0.26%) SAP Business ByDesign
5 1 (0.26%) ResourceLink
5 1 (0.26%) SAP FI/CO
5 1 (0.26%) SAP CO
5 1 (0.26%) RMDS
5 1 (0.26%) SAP HR
5 1 (0.26%) SAP FI
5 1 (0.26%) Endur
Cloud Services
1 6 (1.56%) Google Apps
2 5 (1.30%) Office 365
3 4 (1.04%) SaaS
4 3 (0.78%) IaaS
5 2 (0.52%) Amazon AWS
5 2 (0.52%) PaaS
6 1 (0.26%) Amazon EC2
6 1 (0.26%) Amazon S3
Communications & Networking
1 29 (7.55%) Firewall
2 26 (6.77%) TCP/IP
3 21 (5.47%) LAN
4 14 (3.65%) VPN
5 13 (3.39%) SAN
5 13 (3.39%) WAN
6 12 (3.13%) Network Security
7 10 (2.60%) Intrusion Detection
7 10 (2.60%) DNS
8 9 (2.34%) Wireless
9 8 (2.08%) DHCP
9 8 (2.08%) NAS
10 7 (1.82%) Internet
11 6 (1.56%) VLAN
11 6 (1.56%) VoIP
12 5 (1.30%) WLAN
12 5 (1.30%) Ethernet
12 5 (1.30%) Cisco IOS
12 5 (1.30%) NetScaler
13 4 (1.04%) Junos
Database & Business Intelligence
1 23 (5.99%) SQL Server
2 15 (3.91%) Oracle Database
3 13 (3.39%) Relational Database
3 13 (3.39%) Oracle Reports
3 13 (3.39%) Oracle Database 11g
4 11 (2.86%) Sybase ASE
5 10 (2.60%) QlikView
6 9 (2.34%) SQL Server Reporting Services
6 9 (2.34%) RDBMS
7 7 (1.82%) SQL Server Integration Services
8 4 (1.04%) DB2
8 4 (1.04%) Big Data
9 3 (0.78%) SQL Server Analysis Services
9 3 (0.78%) SQL Server 2008
10 2 (0.52%) MySQL
10 2 (0.52%) Crystal Reports
10 2 (0.52%) Data Warehouse
10 2 (0.52%) BusinessObjects
10 2 (0.52%) Oracle BI Publisher
11 1 (0.26%) NewSQL
Development Applications
1 6 (1.56%) JIRA
2 5 (1.30%) Subversion
2 5 (1.30%) Jenkins
3 2 (0.52%) Maven
3 2 (0.52%) Oracle Forms
3 2 (0.52%) Git (software)
4 1 (0.26%) Team Foundation Server
4 1 (0.26%) MSBuild
4 1 (0.26%) Oracle APEX
4 1 (0.26%) TeamCity
4 1 (0.26%) PVCS
General
1 120 (31.25%) Finance
2 54 (14.06%) Banking
3 30 (7.81%) Investment Banking
4 22 (5.73%) Legal
5 14 (3.65%) Law
6 13 (3.39%) Retail
7 6 (1.56%) Front Office
7 6 (1.56%) Back Office
8 5 (1.30%) Advertising
8 5 (1.30%) Financial Institution
9 4 (1.04%) Local Government
10 3 (0.78%) Marketing
11 2 (0.52%) German Language
11 2 (0.52%) Publishing
11 2 (0.52%) Games
11 2 (0.52%) Telecoms
12 1 (0.26%) Manufacturing
12 1 (0.26%) Swedish Language
12 1 (0.26%) Multimedia
12 1 (0.26%) Corporate Banking
Job Titles
1 104 (27.08%) Analyst
2 52 (13.54%) Support Analyst
3 47 (12.24%) Incident Manager
4 22 (5.73%) Service Analyst
4 22 (5.73%) Service Manager
5 21 (5.47%) Applications Support
6 18 (4.69%) Consultant
7 17 (4.43%) DBA
8 16 (4.17%) Service Desk Analyst
9 14 (3.65%) Support Engineer
9 14 (3.65%) IT Services Manager
10 13 (3.39%) IT Support Analyst
10 13 (3.39%) IT Support
11 12 (3.13%) Security Engineer
11 12 (3.13%) 2nd Line Support
11 12 (3.13%) Business Analyst
12 11 (2.86%) Problem Manager
12 11 (2.86%) Incident & Problem Manager
13 10 (2.60%) Architect
13 10 (2.60%) Systems Analyst
Libraries, Frameworks & Software Standards
1 13 (3.39%) Middleware
2 12 (3.13%) .NET
3 7 (1.82%) XML
4 4 (1.04%) Web Services
4 4 (1.04%) TIBCO EMS
5 3 (0.78%) Application Packaging
5 3 (0.78%) Velocity
5 3 (0.78%) JMS
5 3 (0.78%) CSS
6 2 (0.52%) JDBC
6 2 (0.52%) J2EE
6 2 (0.52%) XSD
6 2 (0.52%) XSLT
6 2 (0.52%) HTML
6 2 (0.52%) Struts
6 2 (0.52%) .NET Framework
6 2 (0.52%) EDIFACT
6 2 (0.52%) Spring
6 2 (0.52%) SAP PI
7 1 (0.26%) Oracle Fusion
Miscellaneous
1 47 (12.24%) Analytical Skills
2 28 (7.29%) Data Centre
3 19 (4.95%) Blackberry
3 19 (4.95%) Management Information System
3 19 (4.95%) Replication
4 13 (3.39%) Clustering
5 12 (3.13%) Client/Server
6 10 (2.60%) User Experience
7 9 (2.34%) iPhone
8 8 (2.08%) Video Conferencing
8 8 (2.08%) Mainframe
8 8 (2.08%) CMDB
9 7 (1.82%) PKI
9 7 (1.82%) SWIFT
10 5 (1.30%) Computer Science
10 5 (1.30%) PMI
10 5 (1.30%) Equities
11 4 (1.04%) Fixed Income
11 4 (1.04%) Thin Client
11 4 (1.04%) Fat Client
Operating Systems
1 104 (27.08%) Windows
2 62 (16.15%) Linux
3 43 (11.20%) UNIX
4 26 (6.77%) Windows 7
5 24 (6.25%) Windows Server 2008
6 14 (3.65%) Windows Server 2012
7 13 (3.39%) Red Hat Enterprise Linux
8 12 (3.13%) Solaris
8 12 (3.13%) Windows XP
9 10 (2.60%) Mac OS X
10 9 (2.34%) Windows Server 2003
11 6 (1.56%) Android
12 5 (1.30%) Windows 8
13 2 (0.52%) Apple iOS
13 2 (0.52%) OS/390
13 2 (0.52%) AIX
Processes & Methodologies
1 188 (48.96%) ITIL
2 87 (22.66%) Service Management
3 81 (21.09%) Problem Management
4 69 (17.97%) Change Management
5 45 (11.72%) ITSM
6 37 (9.64%) Project Management
7 36 (9.38%) Service Delivery
8 31 (8.07%) Risk Management
9 29 (7.55%) Information Security
10 21 (5.47%) Root Cause Analysis
11 19 (4.95%) Release Management
11 19 (4.95%) Agile Software Development
12 16 (4.17%) Asset Management
12 16 (4.17%) Data Analysis
12 16 (4.17%) BCP
12 16 (4.17%) SIEM
12 16 (4.17%) Continuous Improvement
13 15 (3.91%) PRINCE2
14 14 (3.65%) Configuration Management
14 14 (3.65%) Stakeholder Management
Programming Languages
1 53 (13.80%) SQL
2 20 (5.21%) Java
3 14 (3.65%) Shell Script
4 12 (3.13%) Perl
5 11 (2.86%) PowerShell
6 10 (2.60%) C#
7 5 (1.30%) JavaScript
7 5 (1.30%) VBScript
8 3 (0.78%) PL/SQL
8 3 (0.78%) ABAP
9 2 (0.52%) VBA
9 2 (0.52%) JCL
10 1 (0.26%) MATLAB
10 1 (0.26%) Ruby
10 1 (0.26%) Korn
10 1 (0.26%) Python
10 1 (0.26%) C
10 1 (0.26%) VB
10 1 (0.26%) C++
Qualifications
1 36 (9.38%) Security Cleared
2 26 (6.77%) CISSP
3 21 (5.47%) ITIL Certification
3 21 (5.47%) SC Cleared
4 19 (4.95%) Degree
4 19 (4.95%) CISM
5 16 (4.17%) CISA
6 11 (2.86%) CRISC
7 8 (2.08%) PMI Certification
7 8 (2.08%) Microsoft Certification
8 6 (1.56%) MCSE
9 5 (1.30%) PRINCE2 Certification
9 5 (1.30%) GCIA
9 5 (1.30%) GCIH
9 5 (1.30%) CEH
10 3 (0.78%) PMP
10 3 (0.78%) Cisco Certification
10 3 (0.78%) ITIL Foundation Certificate
10 3 (0.78%) DV Cleared
10 3 (0.78%) MCITP
Quality Assurance & Compliance
1 23 (5.99%) SLA
2 18 (4.69%) ISO/IEC 27001
3 17 (4.43%) Sarbanes-Oxley
4 13 (3.39%) COBIT
5 12 (3.13%) QA
6 8 (2.08%) PCI DSS
7 4 (1.04%) ISO/IEC 17799
8 3 (0.78%) BS7799
9 2 (0.52%) JSP 440
9 2 (0.52%) Solvency II
10 1 (0.26%) EMIR
System Software
1 50 (13.02%) Active Directory
2 26 (6.77%) VMware Infrastructure
3 11 (2.86%) Oracle RAC
4 8 (2.08%) vSphere
5 7 (1.82%) Hyper-V
6 6 (1.56%) XenDesktop
6 6 (1.56%) VMware ESXi
7 5 (1.30%) XenApp
8 4 (1.04%) Veritas Cluster Server
9 3 (0.78%) Squid
10 2 (0.52%) Microsoft App-V
10 2 (0.52%) Snort
10 2 (0.52%) DFS Replication
11 1 (0.26%) Forefront TMG
11 1 (0.26%) Tivoli Workload Scheduler
11 1 (0.26%) VMware ESX
11 1 (0.26%) Xen
11 1 (0.26%) Citrix Presentation Server
Systems Management
1 13 (3.39%) SCCM
2 12 (3.13%) Data Guard
3 11 (2.86%) Oracle RMAN
4 7 (1.82%) SCOM
5 4 (1.04%) SCVMM
5 4 (1.04%) HP SIM
5 4 (1.04%) Nagios
6 3 (0.78%) ARCserve
6 3 (0.78%) WhatsUp Gold
6 3 (0.78%) ITRS Geneos
6 3 (0.78%) Control-M
7 2 (0.52%) EdgeSight
7 2 (0.52%) FortiGate
7 2 (0.52%) HP Quality Center
7 2 (0.52%) DameWare
7 2 (0.52%) BladeLogic
8 1 (0.26%) WSUS
8 1 (0.26%) CA Single Sign-On
8 1 (0.26%) Tivoli
8 1 (0.26%) Netcool
Vendors
1 65 (16.93%) Microsoft
2 34 (8.85%) Oracle
3 31 (8.07%) Cisco
4 30 (7.81%) Citrix
5 28 (7.29%) VMware
6 26 (6.77%) Remedy
7 24 (6.25%) HP
8 23 (5.99%) SAP
9 19 (4.95%) IBM
10 18 (4.69%) Juniper
11 17 (4.43%) Sybase
12 15 (3.91%) BMC
13 14 (3.65%) Red Hat
14 13 (3.39%) CheckPoint
14 13 (3.39%) ServiceNow
15 11 (2.86%) Dell
16 10 (2.60%) Apple
16 10 (2.60%) F5
17 9 (2.34%) CA
18 7 (1.82%) Sun
City, London
Lorien Resourcing
Rate: £400 - £425 per day
Posted: 3 days ago
London
Acumin
Rate: £550 per day
Posted: 4 days ago
City, London
LA International
Rate: £400 - £450 per day
Posted: 4 days ago
South West London
City Test Limited
Rate: From £550 to £600 per annum Rate negotiable dependent on experience
Posted: 5 days ago
City of London
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 5 days ago
London
Energize Recruitment Solutions Ltd
Posted: 11 days ago