The table below looks at the statistics for Incident Management skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Incident Management
Rank 221 210 225
Rank change year-on-year
-11 +15
Contract jobs citing Incident Management 203 237 164
As % of all contract IT jobs located in London 0.88% 0.98% 0.77%
As % of the Processes & Methodologies category 1.14% 1.26% 1.00%
Number of daily rates quoted 135 149 99
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£375 £400 £388
Average daily rate % change year-on-year
-6.25% +3.22%
90% offered a daily rate of more than £169 £190 £216
10% offered a daily rate of more than £515 £500 £500
UK excluding London average daily rate £300 £300 £308
% change year-on-year
- -2.43%
Number of hourly rates quoted 8 16 5
Average hourly rate £16.02 £16.29 £13.50
Average hourly rate % change year-on-year
-1.65% +20.66%
UK excluding London average hourly rate £15.36 £16.50 £12.75
% change year-on-year
-6.89% +29.41%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
17875 18829 16333
As % of all contract IT jobs located in London 77.53% 77.63% 76.34%
Number of daily rates quoted 13142 13090 11224
Average daily rate £450 £450 £450
90% offered a daily rate of more than £310 £300 £300
10% offered a daily rate of more than £613 £600 £600
UK excluding London average daily rate £388 £365 £365
% change year-on-year
+6.16% -
Number of hourly rates quoted 209 231 320
Average hourly rate £20.50 £23.50 £27.00
Average hourly rate % change year-on-year
-12.76% -12.96%
90% offered a hourly rate of more than £11.00 £13.50 £13.41
10% offered a hourly rate of more than £52.50 £76.50 £53.38
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Incident Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in London

Incident Management
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the London region.

Incident Management Daily Rate Trend in London

Incident Management
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the London region over the 3 months to 19 December 2014.

Incident Management Daily Rate Histogram in London

Incident Management
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the London region.

Incident Management Hourly Rate Trend in London

Incident Management
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the London region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +12 54 £356 -25.03% 17
Uxbridge +5 4 - -
Hounslow +3 2 - -
Canary Wharf +5 1 - -
Croydon -2 1 £525 +61.53% 1
Docklands, London - - - - 1
Surbiton - - - -
Beckenham - - - -
Bromley - - - - 1
Incident Management
England

Incident Management
Top 30 Related IT Skills in London

For the 6 months to 19 December 2014, IT contractor jobs across the London region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 213 (48.08%) ITIL
2 147 (33.18%) Windows
3 113 (25.51%) Service Management
4 112 (25.28%) Change Management
5 106 (23.93%) Finance
6 94 (21.22%) Problem Management
7 82 (18.51%) Microsoft
8 81 (18.28%) Active Directory
9 77 (17.38%) Banking
10 63 (14.22%) SQL
11 59 (13.32%) Service Delivery
12 56 (12.64%) UNIX
13 55 (12.42%) Citrix
14 54 (12.19%) MS Excel
15 53 (11.96%) Oracle
16 52 (11.74%) Linux
17 51 (11.51%) HP
17 51 (11.51%) Project Management
17 51 (11.51%) Windows 7
18 48 (10.84%) ITSM
19 47 (10.61%) SLA
19 47 (10.61%) MS Office
19 47 (10.61%) Information Security
20 46 (10.38%) Cisco
20 46 (10.38%) Analytical Skills
21 42 (9.48%) Firewall
22 41 (9.26%) Investment Banking
23 39 (8.80%) VMware
24 36 (8.13%) Blackberry
24 36 (8.13%) Degree

Incident Management
Top Related IT Skills in London by Category

For the 6 months to 19 December 2014, IT contractor jobs across the London region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 33 (7.45%) SharePoint
2 22 (4.97%) MS Exchange
3 15 (3.39%) IIS
4 14 (3.16%) WebSphere
4 14 (3.16%) Exchange Server 2010
5 13 (2.93%) Blackberry Enterprise Server
6 12 (2.71%) Tomcat
6 12 (2.71%) Apache
7 10 (2.26%) JBoss
8 9 (2.03%) WebSphere Application Server
9 7 (1.58%) Lync
9 7 (1.58%) SharePoint 2010
9 7 (1.58%) OpenStack
10 6 (1.35%) SharePoint 2013
11 5 (1.13%) TIBCO EMS
12 4 (0.90%) FileNet
12 4 (0.90%) IBM Notes
13 3 (0.68%) Oracle Service Bus
13 3 (0.68%) CMS
13 3 (0.68%) Exchange Server 2003
Applications
1 54 (12.19%) MS Excel
2 47 (10.61%) MS Office
3 14 (3.16%) MS PowerPoint
4 9 (2.03%) MS Project
5 6 (1.35%) MS Visio
6 2 (0.45%) Spreadsheet
7 1 (0.23%) Adobe Creative Suite
Business Applications
1 17 (3.84%) Remedy ITSM
2 6 (1.35%) assyst
3 5 (1.13%) Siebel Analytics
4 4 (0.90%) Oracle EBS
5 3 (0.68%) Markit EDM
5 3 (0.68%) SAP CRM
5 3 (0.68%) SAP HR
6 2 (0.45%) Cerner Millennium
6 2 (0.45%) SAP Payroll
7 1 (0.23%) Oracle EBS R12
7 1 (0.23%) Cordys
7 1 (0.23%) Oracle BPM
7 1 (0.23%) Oracle Retail
7 1 (0.23%) Oracle Applications
7 1 (0.23%) SAP HCM
7 1 (0.23%) SAP Oil and Gas
7 1 (0.23%) WebTrends
7 1 (0.23%) Endur
Cloud Services
1 4 (0.90%) SaaS
2 2 (0.45%) Office 365
Communications & Networking
1 42 (9.48%) Firewall
2 26 (5.87%) TCP/IP
2 26 (5.87%) DNS
3 22 (4.97%) Cisco ASA
4 19 (4.29%) VPN
4 19 (4.29%) SAN
5 17 (3.84%) Internet
6 15 (3.39%) Intrusion Detection
6 15 (3.39%) Wireless
6 15 (3.39%) LAN
6 15 (3.39%) DHCP
7 13 (2.93%) LDAP
7 13 (2.93%) SSL
8 12 (2.71%) NetScaler
9 11 (2.48%) MPLS
10 10 (2.26%) IP Telephony
11 8 (1.81%) WAN
11 8 (1.81%) VoIP
11 8 (1.81%) NAS
12 6 (1.35%) EIGRP
Database & Business Intelligence
1 33 (7.45%) SQL Server
2 16 (3.61%) SQL Server Reporting Services
3 13 (2.93%) MySQL
4 12 (2.71%) Oracle Database
5 8 (1.81%) Oracle Database 11g
6 7 (1.58%) Relational Database
7 5 (1.13%) Oracle BI EE
7 5 (1.13%) DB2
8 4 (0.90%) RDBMS
8 4 (0.90%) SQL Server 2008
9 3 (0.68%) Oracle ODI
9 3 (0.68%) Siebel EIM
9 3 (0.68%) Data Warehouse
10 1 (0.23%) SQL Server 2012
10 1 (0.23%) Big Data
10 1 (0.23%) Data Mart
10 1 (0.23%) Oracle Discoverer
10 1 (0.23%) Oracle Reports
10 1 (0.23%) Crystal Reports
Development Applications
1 12 (2.71%) Team Foundation Server
2 10 (2.26%) JIRA
3 6 (1.35%) Toad
4 4 (0.90%) ClearQuest
5 3 (0.68%) Maven
5 3 (0.68%) VSS/SourceSafe
6 2 (0.45%) Visual Studio
6 2 (0.45%) Ant
6 2 (0.45%) Subversion
7 1 (0.23%) Git (software)
7 1 (0.23%) WinDbg
7 1 (0.23%) Mockito
7 1 (0.23%) SQL Server Management Studio (SSMS)
7 1 (0.23%) Jenkins
7 1 (0.23%) Jasmine
7 1 (0.23%) Selenium
7 1 (0.23%) Lombardi
7 1 (0.23%) Oracle Forms
7 1 (0.23%) JUnit
7 1 (0.23%) PowerBuilder
General
1 106 (23.93%) Finance
2 77 (17.38%) Banking
3 41 (9.26%) Investment Banking
4 20 (4.51%) Legal
5 19 (4.29%) Front Office
6 16 (3.61%) Financial Institution
7 14 (3.16%) Telecoms
7 14 (3.16%) Law
8 10 (2.26%) Retail
9 8 (1.81%) Games
10 6 (1.35%) Back Office
11 5 (1.13%) Publishing
12 4 (0.90%) Mandarin Language
13 2 (0.45%) Manufacturing
13 2 (0.45%) Corporate Banking
13 2 (0.45%) Marketing
13 2 (0.45%) Billing
14 1 (0.23%) Cantonese Language
14 1 (0.23%) German Language
14 1 (0.23%) Wholesale Banking
Job Titles
1 159 (35.89%) Analyst
2 46 (10.38%) Service Analyst
3 37 (8.35%) Support Analyst
4 31 (7.00%) Applications Support
5 25 (5.64%) Consultant
5 25 (5.64%) Service Desk Analyst
6 20 (4.51%) Support Engineer
6 20 (4.51%) Service Manager
6 20 (4.51%) IT Support
7 18 (4.06%) 2nd Line Support
8 16 (3.61%) Administrator
9 15 (3.39%) Security Analyst
9 15 (3.39%) Incident Analyst
10 14 (3.16%) Senior Analyst
11 13 (2.93%) Security Manager
12 12 (2.71%) Desktop Support
12 12 (2.71%) DBA
12 12 (2.71%) Service Management Analyst
13 11 (2.48%) Information Manager
13 11 (2.48%) IT Support Analyst
Libraries, Frameworks & Software Standards
1 26 (5.87%) Middleware
2 14 (3.16%) .NET
3 13 (2.93%) FIX Protocol
3 13 (2.93%) Web Services
4 9 (2.03%) J2EE
5 8 (1.81%) JMS
5 8 (1.81%) CSS
6 7 (1.58%) HTML
7 5 (1.13%) SOAP
8 4 (0.90%) Spring
9 3 (0.68%) LAMP
9 3 (0.68%) .NET Framework
9 3 (0.68%) Java EE
9 3 (0.68%) ASP.NET
10 2 (0.45%) WebSphere MQ
10 2 (0.45%) Struts
10 2 (0.45%) XML
10 2 (0.45%) Swing
10 2 (0.45%) J2SE
10 2 (0.45%) NHibernate
Miscellaneous
1 46 (10.38%) Analytical Skills
2 36 (8.13%) Blackberry
3 32 (7.22%) Management Information System
4 16 (3.61%) Hedge funds
5 14 (3.16%) Replication
6 13 (2.93%) Computer Science
6 13 (2.93%) Client/Server
7 11 (2.48%) iPad
7 11 (2.48%) Mobile App
8 10 (2.26%) CESG
8 10 (2.26%) Video Conferencing
9 9 (2.03%) Equities
9 9 (2.03%) Fixed Income
9 9 (2.03%) Mathematics
10 8 (1.81%) Handset
10 8 (1.81%) CESG CLAS
10 8 (1.81%) RMADS
11 7 (1.58%) User Experience
11 7 (1.58%) Online Games
11 7 (1.58%) CMDB
Operating Systems
1 147 (33.18%) Windows
2 56 (12.64%) UNIX
3 52 (11.74%) Linux
4 51 (11.51%) Windows 7
5 34 (7.67%) Windows XP
6 30 (6.77%) Windows Server 2008
7 24 (5.42%) Windows Server 2003
8 14 (3.16%) Windows Server 2012
9 10 (2.26%) Apple iOS
10 9 (2.03%) Red Hat Enterprise Linux
11 8 (1.81%) Solaris
11 8 (1.81%) Windows 8
12 6 (1.35%) Android
13 5 (1.13%) Mac OS X
14 3 (0.68%) Windows Vista
15 2 (0.45%) HPUX
15 2 (0.45%) SUSE
16 1 (0.23%) Mac OS
16 1 (0.23%) Ubuntu
16 1 (0.23%) NetWare
Processes & Methodologies
1 213 (48.08%) ITIL
2 113 (25.51%) Service Management
3 112 (25.28%) Change Management
4 94 (21.22%) Problem Management
5 59 (13.32%) Service Delivery
6 51 (11.51%) Project Management
7 48 (10.84%) ITSM
8 47 (10.61%) Information Security
9 27 (6.09%) Risk Management
10 25 (5.64%) ITIL V3
10 25 (5.64%) Migration
11 24 (5.42%) Release Management
11 24 (5.42%) Configuration Management
12 23 (5.19%) Stakeholder Management
12 23 (5.19%) Root Cause Analysis
13 19 (4.29%) Analytics
13 19 (4.29%) Disaster Recovery
14 18 (4.06%) Change Control
14 18 (4.06%) ISMS
15 17 (3.84%) Continuous Improvement
Programming Languages
1 63 (14.22%) SQL
2 26 (5.87%) PowerShell
3 21 (4.74%) VBScript
4 20 (4.51%) Java
5 17 (3.84%) C#
6 13 (2.93%) Shell Script
6 13 (2.93%) Perl
7 9 (2.03%) PL/SQL
8 6 (1.35%) Python
9 5 (1.13%) Scala
9 5 (1.13%) C-shell
9 5 (1.13%) Bash Shell
9 5 (1.13%) Jython
9 5 (1.13%) Korn
9 5 (1.13%) C
9 5 (1.13%) VB
10 4 (0.90%) T-SQL
10 4 (0.90%) PHP
11 3 (0.68%) JavaScript
12 2 (0.45%) XAML
Qualifications
1 36 (8.13%) Degree
2 35 (7.90%) Security Cleared
3 32 (7.22%) CISSP
4 31 (7.00%) SC Cleared
5 25 (5.64%) Cisco Certification
6 23 (5.19%) Microsoft Certification
7 17 (3.84%) ITIL Foundation Certificate
7 17 (3.84%) ITIL Certification
7 17 (3.84%) CCNA
8 13 (2.93%) CISA
9 12 (2.71%) CCNP
9 12 (2.71%) CISM
10 10 (2.26%) MCP
11 9 (2.03%) GIAC
11 9 (2.03%) MCSE
12 8 (1.81%) MCITP
13 7 (1.58%) RHCT
13 7 (1.58%) VMware Certified Professional (VCP)
14 6 (1.35%) A+ Certification
14 6 (1.35%) CEH
Quality Assurance & Compliance
1 47 (10.61%) SLA
2 23 (5.19%) ISO/IEC 27001
3 7 (1.58%) Sarbanes-Oxley
4 6 (1.35%) COBIT
5 4 (0.90%) Dodd-Frank
6 3 (0.68%) PCI DSS
6 3 (0.68%) Data Quality
6 3 (0.68%) QA
System Software
1 81 (18.28%) Active Directory
2 25 (5.64%) VMware Infrastructure
3 19 (4.29%) XenApp
4 12 (2.71%) XenDesktop
5 11 (2.48%) vSphere
6 10 (2.26%) Hyper-V
7 8 (1.81%) Veritas Cluster Server
8 7 (1.58%) VMware ESXi
8 7 (1.58%) VMware ESX
9 5 (1.13%) NFS
10 4 (0.90%) Xen
10 4 (0.90%) ProxySG
11 3 (0.68%) Microsoft App-V
12 2 (0.45%) Terminal Services
12 2 (0.45%) Citrix Presentation Server
12 2 (0.45%) Snort
13 1 (0.23%) Nmap
13 1 (0.23%) Oracle RMAN
13 1 (0.23%) Oracle RAC
Systems Management
1 18 (4.06%) SCCM
2 13 (2.93%) HP SIM
3 8 (1.81%) Oracle Enterprise Manager
3 8 (1.81%) SCOM
3 8 (1.81%) SCVMM
3 8 (1.81%) EdgeSight
4 7 (1.58%) Backup Exec
5 6 (1.35%) Nagios
6 5 (1.13%) MIMEsweeper
6 5 (1.13%) MAILsweeper
7 4 (0.90%) Cisco CUCM
7 4 (0.90%) Puppet
7 4 (0.90%) Zenoss
8 3 (0.68%) HP Quality Center
8 3 (0.68%) Symantec Enterprise Vault
8 3 (0.68%) WSUS
9 2 (0.45%) Norton AntiVirus
9 2 (0.45%) MAINVIEW
9 2 (0.45%) Cisco UCCX
10 1 (0.23%) Dollar Universe
Vendors
1 82 (18.51%) Microsoft
2 55 (12.42%) Citrix
3 53 (11.96%) Oracle
4 51 (11.51%) HP
5 46 (10.38%) Cisco
6 39 (8.80%) VMware
7 32 (7.22%) Remedy
8 31 (7.00%) IBM
9 25 (5.64%) ServiceNow
10 22 (4.97%) Juniper
11 19 (4.29%) BMC
12 17 (3.84%) Dell
13 16 (3.61%) SAP
14 13 (2.93%) Tableau
14 13 (2.93%) Red Hat
15 12 (2.71%) F5
16 11 (2.48%) Altiris
17 10 (2.26%) CheckPoint
18 9 (2.03%) CA
18 9 (2.03%) Reuters
City, London
ComputAppoint
Rate: £280 - £300 per day + shift allowance
Posted: Yesterday
City, London
Connectus
Rate: £434.78 per day
Posted: 2 days ago
City, London
Eames Consulting
Rate: Up to £350 per day
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City of London
Interquest - IQ ESM
Rate: £400 - £450 per day
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City, London
Thebes IT
Posted: 4 days ago
City of London
Quantica Technology - London
Rate: £170 - £200 per day
Posted: 10 days ago
City of London
Hays IT - Uk Posting account
Rate: £370.00 - £450.00 per annum
Posted: 18 days ago
London
Computer Futures
Rate: £200 - £210 per day + competitive
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London
Interquest - IQ Telecom
Rate: £400 - £450 per day
Posted: 22 days ago
London
Interquest - IQ Telecom
Rate: £400 - £450 per day
Posted: 22 days ago
City of London
Interquest - ITQ Financial - London
Rate: £500 per day
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Docklands
iKonnect
Rate: £300 - £405 per day
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City of London
Computer Futures
Rate: £300 - £301 per day + competitive
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