The table below looks at the statistics for Incident Management skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Incident Management
Rank 193 204 221
Rank change year-on-year
+11 +17
Contract jobs citing Incident Management 216 200 162
As % of all contract IT jobs located in London 1.05% 0.94% 0.81%
As % of the Processes & Methodologies category 1.34% 1.20% 1.06%
Number of daily rates quoted 122 133 115
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£375 £400 £425
Average daily rate % change year-on-year
-6.25% -5.88%
90% offered a daily rate of more than £180 £180 £208
10% offered a daily rate of more than £500 £520 £646
UK excluding London average daily rate £320 £335 £300
% change year-on-year
-4.47% +11.66%
Number of hourly rates quoted 3 10 0
Average hourly rate £21.50 £14.00 -
Average hourly rate % change year-on-year
+53.57% -
UK excluding London average hourly rate £12.30 £17.25 £12.00
% change year-on-year
-28.69% +43.75%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
16179 16694 15274
As % of all contract IT jobs located in London 78.76% 78.62% 76.79%
Number of daily rates quoted 11415 11444 10751
Average daily rate £450 £438 £450
Average daily rate % change year-on-year
+2.85% -2.77%
90% offered a daily rate of more than £310 £300 £300
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £400 £375 £363
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 197 227 231
Average hourly rate £21.25 £27.53 £24.00
Average hourly rate % change year-on-year
-22.81% +14.70%
90% offered a hourly rate of more than £11.00 £14.00 £13.50
10% offered a hourly rate of more than £55.00 £76.75 £73.75
UK excluding London average hourly rate £30.00 £27.50 £31.00
% change year-on-year
+9.09% -11.29%

Incident Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in London

Incident Management
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the London region.

Incident Management Daily Rate Trend in London

Incident Management
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the London region over the 3 months to 6 March 2015.

Incident Management Daily Rate Histogram in London

Incident Management
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the London region.

Incident Management Hourly Rate Trend in London

Incident Management
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the London region over the 3 months to 6 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +27 63 £338 -22.90% 19
Croydon - 2 £268 - 1
Surbiton - 2 - -
Canary Wharf +10 1 £500 -
Brentford -10 1 £325 +27.45% 1
Bromley - 1 £375 - 1
Hammersmith - 1 £625 - 1
Beckenham - - - - 3
Uxbridge - - - -
Wembley - - - -
Harrow - - - -
Isleworth - - - -
Kingston Upon Thames - - - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in London

For the 6 months to 6 March 2015, IT contractor jobs across the London region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 204 (49.04%) ITIL
2 129 (31.01%) Finance
3 125 (30.05%) Windows
4 94 (22.60%) Change Management
5 92 (22.12%) Service Management
6 84 (20.19%) Microsoft
7 81 (19.47%) Banking
7 81 (19.47%) Problem Management
8 58 (13.94%) Linux
8 58 (13.94%) Project Management
9 57 (13.70%) Cisco
10 55 (13.22%) SQL
11 51 (12.26%) Active Directory
11 51 (12.26%) ITSM
12 50 (12.02%) UNIX
12 50 (12.02%) Degree
13 49 (11.78%) Investment Banking
13 49 (11.78%) Citrix
13 49 (11.78%) Service Delivery
14 46 (11.06%) HP
15 45 (10.82%) Analytical Skills
16 41 (9.86%) Firewall
16 41 (9.86%) Oracle
17 39 (9.38%) MS Office
17 39 (9.38%) MS Excel
17 39 (9.38%) IBM
17 39 (9.38%) SLA
17 39 (9.38%) Windows 7
18 37 (8.89%) TCP/IP
19 36 (8.65%) VMware

Incident Management
Top Related IT Skills in London by Category

For the 6 months to 6 March 2015, IT contractor jobs across the London region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 23 (5.53%) SharePoint
2 22 (5.29%) MS Exchange
3 15 (3.61%) OpenStack
4 13 (3.13%) Exchange Server 2010
4 13 (3.13%) Blackberry Enterprise Server
5 12 (2.88%) IIS
6 11 (2.64%) Tomcat
7 10 (2.40%) Lync
8 9 (2.16%) WebSphere
8 9 (2.16%) WebLogic
9 5 (1.20%) JBoss
9 5 (1.20%) IBM Notes
9 5 (1.20%) TIBCO EMS
10 3 (0.72%) Exchange Server 2003
10 3 (0.72%) Confluence
10 3 (0.72%) MQSeries
10 3 (0.72%) CMS
10 3 (0.72%) IBM HTTP Server
10 3 (0.72%) Oracle HTTP Server
10 3 (0.72%) BizTalk Server
Applications
1 39 (9.38%) MS Office
1 39 (9.38%) MS Excel
2 10 (2.40%) MS Visio
3 5 (1.20%) MS PowerPoint
4 3 (0.72%) Spreadsheet
5 2 (0.48%) MS Project
6 1 (0.24%) Adobe Creative Suite
Business Applications
1 18 (4.33%) Remedy ITSM
2 9 (2.16%) assyst
3 6 (1.44%) Cerner Millennium
4 3 (0.72%) Oracle EBS
5 2 (0.48%) Oracle Applications
5 2 (0.48%) SAP Oil and Gas
5 2 (0.48%) Oracle EBS R12
5 2 (0.48%) Siebel Analytics
5 2 (0.48%) ION MarketView
5 2 (0.48%) Bloomberg TOMS
6 1 (0.24%) Oracle BPM
6 1 (0.24%) Markit EDM
6 1 (0.24%) Eikon
6 1 (0.24%) Cordys
6 1 (0.24%) SAP HR
6 1 (0.24%) Endur
6 1 (0.24%) Dynamics CRM
6 1 (0.24%) GoldMine
6 1 (0.24%) thinkFolio
6 1 (0.24%) SAP HCM
Cloud Services
1 8 (1.92%) IaaS
2 4 (0.96%) Google Apps
3 3 (0.72%) Amazon AWS
3 3 (0.72%) SaaS
3 3 (0.72%) PaaS
Communications & Networking
1 41 (9.86%) Firewall
2 37 (8.89%) TCP/IP
3 32 (7.69%) LAN
4 31 (7.45%) Wireless
5 29 (6.97%) VPN
6 23 (5.53%) SAN
7 21 (5.05%) Internet
7 21 (5.05%) Cisco ASA
8 20 (4.81%) NetScaler
9 19 (4.57%) BGP
10 18 (4.33%) EIGRP
11 17 (4.09%) NAS
11 17 (4.09%) Multicast
12 15 (3.61%) Intrusion Detection
12 15 (3.61%) MPLS
13 14 (3.37%) Cisco Nexus
14 12 (2.88%) WAN
15 10 (2.40%) Network Security
16 8 (1.92%) Cisco IPT
16 8 (1.92%) IP Telephony
Database & Business Intelligence
1 22 (5.29%) SQL Server
2 13 (3.13%) Oracle Database
3 9 (2.16%) Relational Database
4 8 (1.92%) MySQL
5 7 (1.68%) DB2
5 7 (1.68%) Oracle Database 11g
6 6 (1.44%) SQL Server Reporting Services
7 4 (0.96%) Data Warehouse
7 4 (0.96%) RDBMS
8 3 (0.72%) BusinessObjects XI
9 2 (0.48%) Oracle BI EE
9 2 (0.48%) Oracle Discoverer
10 1 (0.24%) Data Mart
10 1 (0.24%) SQL Server Integration Services
10 1 (0.24%) SQL Server 2008
10 1 (0.24%) Oracle ODI
10 1 (0.24%) DataStage
10 1 (0.24%) Oracle OWB
10 1 (0.24%) PostgreSQL
10 1 (0.24%) Crystal Reports
Development Applications
1 8 (1.92%) JIRA
2 7 (1.68%) Toad
3 6 (1.44%) Subversion
3 6 (1.44%) Team Foundation Server
4 5 (1.20%) Jenkins
5 4 (0.96%) ClearQuest
6 3 (0.72%) Maven
6 3 (0.72%) Git (software)
7 1 (0.24%) Mockito
7 1 (0.24%) Jasmine
7 1 (0.24%) Lombardi
7 1 (0.24%) Selenium
7 1 (0.24%) JUnit
7 1 (0.24%) PowerBuilder
General
1 129 (31.01%) Finance
2 81 (19.47%) Banking
3 49 (11.78%) Investment Banking
4 21 (5.05%) Legal
5 15 (3.61%) Front Office
6 14 (3.37%) Financial Institution
7 11 (2.64%) Telecoms
7 11 (2.64%) Games
8 10 (2.40%) Retail
8 10 (2.40%) Law
9 8 (1.92%) Back Office
9 8 (1.92%) Publishing
10 3 (0.72%) Manufacturing
10 3 (0.72%) Billing
10 3 (0.72%) Marketing
11 2 (0.48%) Corporate Banking
11 2 (0.48%) Advertising
11 2 (0.48%) Electronics
12 1 (0.24%) Pharmaceutical
12 1 (0.24%) Aerospace
Job Titles
1 161 (38.70%) Analyst
2 48 (11.54%) Support Analyst
3 44 (10.58%) Service Analyst
4 35 (8.41%) Applications Support
5 29 (6.97%) Service Desk Analyst
6 25 (6.01%) Incident Manager
7 22 (5.29%) Support Engineer
8 19 (4.57%) Consultant
8 19 (4.57%) Network Engineer
9 16 (3.85%) Business Analyst
10 15 (3.61%) Administrator
10 15 (3.61%) Service Manager
11 14 (3.37%) Senior Analyst
12 13 (3.13%) Applications Support Analyst
12 13 (3.13%) Security Manager
12 13 (3.13%) Wintel Analyst
13 12 (2.88%) Operations Engineer
13 12 (2.88%) Security Analyst
13 12 (2.88%) DBA
14 10 (2.40%) 1st Line Support
Libraries, Frameworks & Software Standards
1 28 (6.73%) Middleware
2 18 (4.33%) .NET
3 9 (2.16%) FIX Protocol
4 7 (1.68%) CSS
4 7 (1.68%) Web Services
5 5 (1.20%) HTML
5 5 (1.20%) Oracle Fusion
6 4 (0.96%) J2EE
6 4 (0.96%) JMS
7 3 (0.72%) WebSphere MQ
7 3 (0.72%) Spring
7 3 (0.72%) Struts
7 3 (0.72%) XML
7 3 (0.72%) WebCenter
8 2 (0.48%) Twitter Bootstrap
8 2 (0.48%) JavaFX
8 2 (0.48%) Java EE
9 1 (0.24%) SAP PI
9 1 (0.24%) jQuery
9 1 (0.24%) Corona SDK
Miscellaneous
1 45 (10.82%) Analytical Skills
2 32 (7.69%) Management Information System
3 31 (7.45%) Blackberry
4 20 (4.81%) Replication
5 14 (3.37%) Computer Science
5 14 (3.37%) Video Conferencing
5 14 (3.37%) Hedge funds
6 12 (2.88%) Mobile App
7 10 (2.40%) CMDB
8 9 (2.16%) Mathematics
8 9 (2.16%) Equities
8 9 (2.16%) Handset
9 8 (1.92%) Online Games
9 8 (1.92%) iPhone
10 7 (1.68%) PKI
10 7 (1.68%) Fixed Income
10 7 (1.68%) iPad
11 6 (1.44%) Mainframe
11 6 (1.44%) Client/Server
12 5 (1.20%) NHS
Operating Systems
1 125 (30.05%) Windows
2 58 (13.94%) Linux
3 50 (12.02%) UNIX
4 39 (9.38%) Windows 7
5 23 (5.53%) Windows XP
6 19 (4.57%) Windows Server 2008
7 18 (4.33%) Windows Server 2003
8 11 (2.64%) Solaris
9 10 (2.40%) Apple iOS
10 9 (2.16%) Windows Server 2012
11 8 (1.92%) Mac OS X
12 7 (1.68%) Android
13 5 (1.20%) Windows 8
13 5 (1.20%) Red Hat Enterprise Linux
14 4 (0.96%) AIX
15 2 (0.48%) HPUX
16 1 (0.24%) NetWare
16 1 (0.24%) Windows 2000
16 1 (0.24%) Windows NT
16 1 (0.24%) Mac OS
Processes & Methodologies
1 204 (49.04%) ITIL
2 94 (22.60%) Change Management
3 92 (22.12%) Service Management
4 81 (19.47%) Problem Management
5 58 (13.94%) Project Management
6 51 (12.26%) ITSM
7 49 (11.78%) Service Delivery
8 35 (8.41%) Information Security
9 32 (7.69%) Root Cause Analysis
10 30 (7.21%) Stakeholder Management
10 30 (7.21%) Configuration Management
11 26 (6.25%) Release Management
12 24 (5.77%) Low Latency
12 24 (5.77%) E-Commerce
13 23 (5.53%) Business Continuity
13 23 (5.53%) Migration
14 18 (4.33%) Disaster Recovery
14 18 (4.33%) ITIL V3
15 17 (4.09%) Network Management
15 17 (4.09%) Workflow
Programming Languages
1 55 (13.22%) SQL
2 28 (6.73%) PowerShell
3 24 (5.77%) VBScript
4 21 (5.05%) C#
5 19 (4.57%) Java
6 15 (3.61%) Perl
7 13 (3.13%) Python
8 12 (2.88%) Shell Script
9 11 (2.64%) PL/SQL
10 5 (1.20%) C
11 4 (0.96%) JavaScript
12 2 (0.48%) VBA
12 2 (0.48%) Ruby
12 2 (0.48%) VB
12 2 (0.48%) Scala
13 1 (0.24%) ABAP
13 1 (0.24%) T-SQL
13 1 (0.24%) MATLAB
13 1 (0.24%) C++
13 1 (0.24%) PHP
Qualifications
1 50 (12.02%) Degree
2 34 (8.17%) Cisco Certification
3 29 (6.97%) CISSP
3 29 (6.97%) Security Cleared
4 27 (6.49%) ITIL Certification
5 24 (5.77%) SC Cleared
6 22 (5.29%) CCNA
7 21 (5.05%) CCNP
8 16 (3.85%) Microsoft Certification
9 11 (2.64%) GIAC
10 10 (2.40%) CISM
10 10 (2.40%) MCP
11 9 (2.16%) CISA
11 9 (2.16%) ITIL Foundation Certificate
12 8 (1.92%) A+ Certification
13 7 (1.68%) GCIH
14 6 (1.44%) CCSE
14 6 (1.44%) PMP
14 6 (1.44%) PMI Certification
14 6 (1.44%) MCSE
Quality Assurance & Compliance
1 39 (9.38%) SLA
2 11 (2.64%) ISO/IEC 27001
3 10 (2.40%) Sarbanes-Oxley
4 8 (1.92%) Dodd-Frank
5 6 (1.44%) QA
6 4 (0.96%) PCI DSS
7 3 (0.72%) Data Quality
7 3 (0.72%) COBIT
System Software
1 51 (12.26%) Active Directory
2 26 (6.25%) VMware Infrastructure
3 20 (4.81%) XenApp
4 19 (4.57%) Hyper-V
5 16 (3.85%) XenDesktop
5 16 (3.85%) Veritas Cluster Server
6 15 (3.61%) VMware ESXi
7 10 (2.40%) vSphere
8 6 (1.44%) ProxySG
9 4 (0.96%) Xen
10 3 (0.72%) Tivoli Workload Scheduler
10 3 (0.72%) VMware ESX
11 2 (0.48%) Oracle RMAN
11 2 (0.48%) Microsoft App-V
11 2 (0.48%) Snort
11 2 (0.48%) Terminal Services
11 2 (0.48%) Oracle RAC
11 2 (0.48%) Citrix Presentation Server
11 2 (0.48%) NFS
Systems Management
1 22 (5.29%) SCCM
2 20 (4.81%) HP SIM
3 19 (4.57%) SCOM
4 16 (3.85%) SCVMM
4 16 (3.85%) EdgeSight
5 6 (1.44%) Oracle Enterprise Manager
6 5 (1.20%) Control-M
6 5 (1.20%) BladeLogic
7 3 (0.72%) Nagios
7 3 (0.72%) Tivoli
8 2 (0.48%) ZENworks
8 2 (0.48%) MIMEsweeper
8 2 (0.48%) MAILsweeper
8 2 (0.48%) MAINVIEW
8 2 (0.48%) Backup Exec
8 2 (0.48%) Casper Suite
9 1 (0.24%) Cisco CUCM
9 1 (0.24%) FortiGate
9 1 (0.24%) Symantec Enterprise Vault
9 1 (0.24%) Opscode Chef
Vendors
1 84 (20.19%) Microsoft
2 57 (13.70%) Cisco
3 49 (11.78%) Citrix
4 46 (11.06%) HP
5 41 (9.86%) Oracle
6 39 (9.38%) IBM
7 36 (8.65%) VMware
8 32 (7.69%) Remedy
9 28 (6.73%) ServiceNow
10 22 (5.29%) Dell
11 21 (5.05%) Juniper
11 21 (5.05%) F5
12 20 (4.81%) Veritas
12 20 (4.81%) CA
13 16 (3.85%) CheckPoint
13 16 (3.85%) Nimsoft
13 16 (3.85%) Veeam
14 15 (3.61%) BMC
15 14 (3.37%) Altiris
16 13 (3.13%) SolarWinds
London
Experis Ltd
Posted: 17 hours ago
City, London
E-synergy Solutions
Rate: £325 - £350 per day
Posted: Yesterday
London
Experis Ltd
Rate: £300.00 - £340.00 per day
Posted: Yesterday
City of London
Nigel Frank International Limited - Newcastle
Posted: 2 days ago
City of London
Interquest - IQ ESM
Rate: £400 - £450 per day
Posted: 2 days ago
London
Nigel Frank International Limited - Newcastle
Rate: £650 - £700 per day
Posted: 3 days ago
London
Experis Ltd
Rate: £600 - £675 per day
Posted: 4 days ago
London
Kelway Ltd
Rate: From £300 to £300 per day £300.00 Day Rate
Posted: 4 days ago
London
Computer Futures
Rate: £225 - £250 per day
Posted: 10 days ago
London
King & Wood Mallesons
Rate: Competitive
Posted: 10 days ago