The first table below looks at the demand for Incident Management skills in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Manchester region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Incident Management
Rank 65 81 73
Rank change year-on-year
+16 -8
Contract jobs citing Incident Management 8 8 1
As % of all contract IT jobs located in Manchester 0.847% 0.615% 0.099%
As % of the Processes & Methodologies category 1.194% 0.967% 0.152%
Number of daily rates quoted 2 1 0
Average daily rate £278 £150 -
Average daily rate % change year-on-year
+85.00% -
UK excluding London average daily rate £275 £325 £300
% change year-on-year
-15.38% +8.33%
Number of hourly rates quoted 3 4 0
Average hourly rate £13.25 £17.50 -
Average hourly rate % change year-on-year
-24.28% -
UK excluding London average hourly rate £13.88 £16.00 £15.00
% change year-on-year
-13.28% +6.66%
All Processes & Methodologies
Manchester
Contract IT job ads with a match in the
Processes & Methodologies category
670 827 656
As % of all contract IT jobs located in Manchester 70.97% 63.62% 65.01%
Number of daily rates quoted 342 418 299
Average daily rate £325 £325 £300
Average daily rate % change year-on-year
- +8.33%
90% offered a daily rate of more than £235 £230 £191
10% offered a daily rate of more than £450 £450 £450
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 40 38 37
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £13.00 £12.01 £11.50
10% offered a hourly rate of more than £79.00 £37.00 £27.50
UK excluding London average hourly rate £31.50 £25.00 £30.00
% change year-on-year
+26.00% -16.66%
Incident Management
North West

Incident Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Manchester Incident Management Jobs Demand Trend

Incident Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the Manchester region.

Manchester Incident Management Daily Rate Trend

Incident Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the Manchester region over the 3 months to 21 May 2013.

Manchester Incident Management Daily Rate Histogram

Incident Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the Manchester region.

Manchester Incident Management Hourly Rate Trend

Incident Management
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT contractor jobs across the Manchester region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 7 (50.00%) ITIL
2 5 (35.71%) SLA
3 4 (28.57%) Remedy
3 4 (28.57%) MS Office
3 4 (28.57%) Active Directory
4 3 (21.43%) Windows
4 3 (21.43%) Microsoft
4 3 (21.43%) BMC
4 3 (21.43%) Service Management
4 3 (21.43%) Data Analysis
4 3 (21.43%) Remedy ITSM
4 3 (21.43%) Data Extraction
5 2 (14.29%) Oracle 11g
5 2 (14.29%) Oracle Fusion
5 2 (14.29%) Oracle EBS R12
5 2 (14.29%) Oracle RAC
5 2 (14.29%) Oracle Exadata
5 2 (14.29%) Oracle Exalogic
5 2 (14.29%) Oracle SOA Suite
5 2 (14.29%) Middleware
5 2 (14.29%) Disaster Recovery
5 2 (14.29%) Oracle EBS
5 2 (14.29%) Red Hat
5 2 (14.29%) Linux
5 2 (14.29%) MS Excel
5 2 (14.29%) Oracle
5 2 (14.29%) SOA
5 2 (14.29%) UNIX
5 2 (14.29%) Oracle Enterprise Manager
6 1 (7.143%) NetWare

Incident Management
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT contractor jobs across the Manchester region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Development
1 2 (14.29%) Oracle Fusion
1 2 (14.29%) Middleware
Application Platforms
1 2 (14.29%) Oracle SOA Suite
2 1 (7.143%) CICS
2 1 (7.143%) MS Exchange
2 1 (7.143%) LiveLink
2 1 (7.143%) Exchange Server 2007
2 1 (7.143%) Exchange Server 2010
Applications
1 4 (28.57%) MS Office
2 2 (14.29%) MS Excel
3 1 (7.143%) Spreadsheet
Business Applications
1 3 (21.43%) Remedy ITSM
2 2 (14.29%) Oracle EBS R12
2 2 (14.29%) Oracle EBS
Database & Business Intelligence
1 2 (14.29%) Oracle 11g
1 2 (14.29%) Oracle Exadata
Job Titles
1 9 (64.29%) Analyst
2 5 (35.71%) Service Desk Analyst
2 5 (35.71%) Service Analyst
3 3 (21.43%) Problem Analyst
4 2 (14.29%) IT Support
5 1 (7.143%) Oracle DBA
5 1 (7.143%) Applications Support Analyst
5 1 (7.143%) DBA
5 1 (7.143%) Systems Support
5 1 (7.143%) Support Analyst
5 1 (7.143%) Help Desk Analyst
5 1 (7.143%) 1st Line Support
5 1 (7.143%) Applications Support
5 1 (7.143%) Administrator
Miscellaneous
1 3 (21.43%) Data Extraction
2 2 (14.29%) Oracle Exalogic
Operating Systems
1 3 (21.43%) Windows
2 2 (14.29%) Linux
2 2 (14.29%) UNIX
3 1 (7.143%) NetWare
3 1 (7.143%) Windows NT
3 1 (7.143%) Windows Server 2003
3 1 (7.143%) Windows Server 2008
Processes & Methodologies
1 7 (50.00%) ITIL
2 3 (21.43%) Service Management
2 3 (21.43%) Data Analysis
3 2 (14.29%) Disaster Recovery
3 2 (14.29%) SOA
4 1 (7.143%) Time Management
Qualifications
1 1 (7.143%) Microsoft Certification
1 1 (7.143%) ITIL Certification
1 1 (7.143%) MCP
1 1 (7.143%) MCSA
1 1 (7.143%) ECDL
1 1 (7.143%) MCITP
Quality Assurance & Compliance
1 5 (35.71%) SLA
System Software
1 4 (28.57%) Active Directory
2 2 (14.29%) Oracle RAC
Systems Management
1 2 (14.29%) Oracle Enterprise Manager
Vendors
1 4 (28.57%) Remedy
2 3 (21.43%) Microsoft
2 3 (21.43%) BMC
3 2 (14.29%) Red Hat
3 2 (14.29%) Oracle
4 1 (7.143%) Citrix
4 1 (7.143%) Novell
4 1 (7.143%) VMware
Manchester, Lancashire
Provide end user support in line with DS IT standard global support processes and enabling tools, for example: -Record all user calls -Classify, prioritize and issue call tickets -...
Advantage Resourcing
Posted: 17 May 2013
Manchester, North West
This ever growing organisation is seeking an IT Services Manager to provide management and training of 1st & 2nd line analysts, seniors and team leaders. You will also be...
Hudson
Rate: £35000 - £40000 per annum
Posted: 20 May 2013