The table below looks at the statistics for Incident Management skills in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 28 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Apr 2015
Same period 2014 Same period 2013
Incident Management
Rank 77 68 71
Rank change year-on-year
-9 +3
Contract jobs citing Incident Management 20 21 3
As % of all contract IT jobs located in Manchester 1.21% 1.53% 0.31%
As % of the Processes & Methodologies category 1.62% 2.10% 0.44%
Number of daily rates quoted 6 8 1
Average daily rate
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£160 £249 £140
Average daily rate % change year-on-year
-35.61% +77.50%
UK excluding London average daily rate £320 £325 £269
% change year-on-year
-1.69% +20.93%
Number of hourly rates quoted 3 1 2
Average hourly rate £12.00 £12.83 £13.25
Average hourly rate % change year-on-year
-6.43% -3.20%
UK excluding London average hourly rate £14.50 £18.50 £13.25
% change year-on-year
-21.62% +39.62%
Incident Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Contract IT job ads with a match in the
Processes & Methodologies category
1232 999 680
As % of all contract IT jobs located in Manchester 74.35% 72.60% 70.54%
Number of daily rates quoted 662 524 334
Average daily rate £375 £363 £325
Average daily rate % change year-on-year
+3.44% +11.53%
90% offered a daily rate of more than £273 £250 £225
10% offered a daily rate of more than £500 £475 £450
UK excluding London average daily rate £390 £375 £360
% change year-on-year
+4.00% +4.16%
Number of hourly rates quoted 27 38 47
Average hourly rate £17.16 £17.30 £20.50
Average hourly rate % change year-on-year
-0.79% -15.60%
90% offered a hourly rate of more than £12.00 £11.69 £12.97
10% offered a hourly rate of more than £39.00 £37.29 £74.20
UK excluding London average hourly rate £30.50 £31.00 £32.00
% change year-on-year
-1.61% -3.12%

Incident Management
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Manchester

Incident Management
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the Manchester region.

Incident Management Daily Rate Trend in Manchester

Incident Management
Daily Rate Histogram in Manchester

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the Manchester region over the 3 months to 28 April 2015.

Incident Management Daily Rate Histogram in Manchester

Incident Management
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the Manchester region.

Incident Management Hourly Rate Trend in Manchester

Incident Management
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the Manchester region over the 3 months to 28 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oldham - 3 £200 -
Incident Management
North West

Incident Management
Top 30 Related IT Skills in Manchester

For the 6 months to 28 April 2015, IT contractor jobs across the Manchester region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 20 (57.14%) ITIL
1 20 (57.14%) Windows
2 15 (42.86%) MS Office
3 12 (34.29%) MS Excel
4 11 (31.43%) Microsoft
5 9 (25.71%) SLA
5 9 (25.71%) Service Management
6 8 (22.86%) Windows 7
7 7 (20.00%) MCITP
7 7 (20.00%) Active Directory
7 7 (20.00%) Windows NT
7 7 (20.00%) Microsoft Certification
8 6 (17.14%) A+ Certification
8 6 (17.14%) CICS
8 6 (17.14%) Windows XP
8 6 (17.14%) Law
8 6 (17.14%) Legal
8 6 (17.14%) Document Management
8 6 (17.14%) MOS
8 6 (17.14%) MCDST
8 6 (17.14%) Security Cleared
8 6 (17.14%) ITIL V3
9 5 (14.29%) Finance
9 5 (14.29%) Citrix
10 4 (11.43%) Problem Management
11 3 (8.57%) Release Management
11 3 (8.57%) Service Delivery
11 3 (8.57%) Change Management
12 2 (5.71%) Risk Management
12 2 (5.71%) Stakeholder Management

Incident Management
Top Related IT Skills in Manchester by Category

For the 6 months to 28 April 2015, IT contractor jobs across the Manchester region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (17.14%) CICS
2 2 (5.71%) IBM Notes
2 2 (5.71%) SharePoint
3 1 (2.86%) MS Exchange
3 1 (2.86%) Exstream Dialogue
3 1 (2.86%) SharePoint 2010
3 1 (2.86%) Lync
Applications
1 15 (42.86%) MS Office
2 12 (34.29%) MS Excel
Business Applications
1 1 (2.86%) SAP FI
1 1 (2.86%) Exstream
1 1 (2.86%) SAP Oil and Gas
Cloud Services
1 1 (2.86%) Google Apps
Communications & Networking
1 2 (5.71%) Intranet
Database & Business Intelligence
1 1 (2.86%) Oracle Database 10g
1 1 (2.86%) Oracle Database 11g
1 1 (2.86%) Oracle Database
General
1 6 (17.14%) Law
1 6 (17.14%) Legal
2 5 (14.29%) Finance
3 2 (5.71%) Retail Banking
3 2 (5.71%) Banking
3 2 (5.71%) Retail
4 1 (2.86%) General Ledger
Job Titles
1 19 (54.29%) Analyst
2 13 (37.14%) Service Analyst
2 13 (37.14%) Service Desk Analyst
3 9 (25.71%) 1st Line Support
4 6 (17.14%) Team Leader
4 6 (17.14%) Service Desk Team Leader
4 6 (17.14%) Technical Team Leader
5 4 (11.43%) Support Analyst
6 2 (5.71%) Incident Manager
6 2 (5.71%) Help Desk Support
7 1 (2.86%) Problem Manager
7 1 (2.86%) Desktop Analyst
7 1 (2.86%) SAP Analyst
7 1 (2.86%) 1st Line Support Analyst
7 1 (2.86%) Service Desk Engineer
7 1 (2.86%) Incident & Problem Manager
7 1 (2.86%) SAP Support
7 1 (2.86%) Security Manager
7 1 (2.86%) SAP Support Analyst
7 1 (2.86%) Major Incident Manager
Miscellaneous
1 2 (5.71%) Mainframe
2 1 (2.86%) Management Information System
2 1 (2.86%) Analytical Skills
Operating Systems
1 20 (57.14%) Windows
2 8 (22.86%) Windows 7
3 7 (20.00%) Windows NT
4 6 (17.14%) Windows XP
Processes & Methodologies
1 20 (57.14%) ITIL
2 9 (25.71%) Service Management
3 6 (17.14%) Document Management
3 6 (17.14%) ITIL V3
4 4 (11.43%) Problem Management
5 3 (8.57%) Release Management
5 3 (8.57%) Service Delivery
5 3 (8.57%) Change Management
6 2 (5.71%) Risk Management
6 2 (5.71%) Stakeholder Management
6 2 (5.71%) Portfolio Management
6 2 (5.71%) Project Management
7 1 (2.86%) Knowledge Management
7 1 (2.86%) Programme Management
7 1 (2.86%) Asset Management
7 1 (2.86%) Configuration Management
7 1 (2.86%) Migration
Programming Languages
1 1 (2.86%) JCL
Qualifications
1 7 (20.00%) Microsoft Certification
1 7 (20.00%) MCITP
2 6 (17.14%) Security Cleared
2 6 (17.14%) A+ Certification
2 6 (17.14%) MOS
2 6 (17.14%) MCDST
Quality Assurance & Compliance
1 9 (25.71%) SLA
2 1 (2.86%) QA
System Software
1 7 (20.00%) Active Directory
2 1 (2.86%) Tivoli Workload Scheduler
2 1 (2.86%) VMware Infrastructure
Systems Management
1 1 (2.86%) Tivoli
1 1 (2.86%) Oracle RMAN
Vendors
1 11 (31.43%) Microsoft
2 5 (14.29%) Citrix
3 2 (5.71%) Lotus
4 1 (2.86%) Remedy
4 1 (2.86%) VMware
4 1 (2.86%) AppSense
4 1 (2.86%) Google
4 1 (2.86%) HP
4 1 (2.86%) Oracle
4 1 (2.86%) SAP