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This section looks at the demand for IT Service Management (ITSM) skills within the North West region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT jobs that have cited ITSM over the 3 months to 25 July 2008 with a comparison to the same period last year.

LinkIT Service Management (ITSM)
Location
3 months to 25 Jul 2008Same period last year
Rank142124
Rank change on same period last yearDown-18
Matching contract IT job ads114
As % of all UK contract IT job ads sampled0.001 %0.014 %
As % of the category below0.050 %0.728 %
Daily rates quoted01
Average minimum daily rate-£250
Average daily rate-£275
% change on same period last year-
Average maximum daily rate-£300
UK excluding London average daily rate£306£376
% change on same period last year-18.65 %
Hourly rates quoted11
Average minimum hourly rate£15.00£20.00
Average hourly rate£15.00£20.00
% change on same period last year-25.00 %
Average maximum hourly rate£15.00£20.00
UK excluding London average hourly rate£32.03£22.37
% change on same period last year+43.17 %
North West IT Contractor Job Market, Processes & MethodologiesProcesses & Methodologies
North West
Matching contract IT job ads20001922
As % of all UK contract IT job ads sampled2.666 %1.945 %
Daily rates quoted506498
Average minimum daily rate£345£347
Average daily rate£362£364
% change on same period last year-0.61 %
Average maximum daily rate£379£382
UK excluding London average daily rate£380£376
% change on same period last year+1.21 %
Hourly rates quoted182116
Average minimum hourly rate£23.67£23.72
Average hourly rate£25.41£25.91
% change on same period last year-1.93 %
Average maximum hourly rate£27.15£28.11
UK excluding London average hourly rate£29.33£30.16
% change on same period last year-2.72 %
ITSM EnglandITSM
England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

ITSM
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing ITSM across the North West region as a proportion of the total demand within the Processes & Methodologies category.

North West ITSM Demand Trend

ITSM
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the North West region.

North West ITSM Daily Rate Trend

ITSM
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the North West region.

North West ITSM Hourly Rate Trend

ITSM
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the North West region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
MerseysideUp+21--
ITSM EnglandITSM
England

ITSM
Top 27 Related IT Skills

For the 6 months to 25 July 2008, IT contractor jobs across the North West region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

17 (100.00 %)Service Management
23 (42.86 %)ITIL
32 (28.57 %)Legal
32 (28.57 %)Finance
32 (28.57 %)Banking
32 (28.57 %)Problem Management
41 (14.29 %)Government
41 (14.29 %)APACS
41 (14.29 %)SAP XI
41 (14.29 %)SAP Basis
41 (14.29 %)TickIT
41 (14.29 %)Quality Management
41 (14.29 %)Java
41 (14.29 %)SQL
41 (14.29 %)ABAP
41 (14.29 %)Oracle
41 (14.29 %)SQL Server
41 (14.29 %)SAP
41 (14.29 %)PRINCE2
41 (14.29 %)UNIX
41 (14.29 %)Windows
41 (14.29 %)AIX
41 (14.29 %)SSADM
41 (14.29 %)ISO9000
41 (14.29 %)Oracle Certification
41 (14.29 %)NetWeaver
41 (14.29 %)SQL Server 2000

ITSM
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT contractor jobs across the North West region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

North West IT Contractor Job Market, Application DevelopmentApplication Development
11 (14.29 %)SAP XI
11 (14.29 %)SAP Basis
North West IT Contractor Job Market, Application PlatformsApplication Platforms
11 (14.29 %)NetWeaver
North West IT Contractor Job Market, Database & Business IntelligenceDatabase & Business Intelligence
11 (14.29 %)SQL Server
11 (14.29 %)SQL Server 2000
North West IT Contractor Job Market, GeneralGeneral
12 (28.57 %)Finance
12 (28.57 %)Legal
12 (28.57 %)Banking
21 (14.29 %)Government
North West IT Contractor Job Market, Job TitlesJob Titles
13 (42.86 %)Analyst
22 (28.57 %)Test Manager
22 (28.57 %)Helpdesk Analyst
31 (14.29 %)Service Manager
31 (14.29 %)Technical Specialist
31 (14.29 %)Problem Analyst
North West IT Contractor Job Market, MiscellaneousMiscellaneous
11 (14.29 %)APACS
North West IT Contractor Job Market, Operating SystemsOperating Systems
11 (14.29 %)UNIX
11 (14.29 %)Windows
11 (14.29 %)AIX
North West IT Contractor Job Market, Processes & MethodologiesProcesses & Methodologies
17 (100.00 %)Service Management
23 (42.86 %)ITIL
32 (28.57 %)Problem Management
41 (14.29 %)PRINCE2
41 (14.29 %)SSADM
41 (14.29 %)Quality Management
North West IT Contractor Job Market, Programming LanguagesProgramming Languages
11 (14.29 %)Java
11 (14.29 %)SQL
11 (14.29 %)ABAP
North West IT Contractor Job Market, QualificationsQualifications
11 (14.29 %)Oracle Certification
North West IT Contractor Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
11 (14.29 %)ISO9000
11 (14.29 %)TickIT
North West IT Contractor Job Market, VendorsVendors
11 (14.29 %)Oracle
11 (14.29 %)SAP
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