The table below looks at the statistics for ITSM skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 121 105 113
Rank change year-on-year
-16 +8
Contract jobs citing ITSM 11 16 9
As % of all contract IT jobs located in the North West 0.35% 0.60% 0.35%
As % of the Processes & Methodologies category 0.47% 0.82% 0.52%
Number of daily rates quoted 5 3 1
Average daily rate
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of your Daily Rate
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£415 £350 £250
Average daily rate % change year-on-year
+18.57% +40.00%
UK excluding London average daily rate £375 £344 £313
% change year-on-year
+9.09% +10.00%
Number of hourly rates quoted 0 1 0
Average hourly rate - £20.00 -
UK excluding London average hourly rate £15.00 £19.35 £16.00
% change year-on-year
-22.48% +20.93%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
2321 1944 1719
As % of all contract IT jobs located in the North West 73.80% 72.84% 66.89%
Number of daily rates quoted 1383 991 928
Average daily rate £375 £363 £338
Average daily rate % change year-on-year
+3.44% +7.40%
90% offered a daily rate of more than £270 £250 £225
10% offered a daily rate of more than £550 £525 £495
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 96 97 78
Average hourly rate £27.00 £33.00 £21.50
Average hourly rate % change year-on-year
-18.18% +53.48%
90% offered a hourly rate of more than £13.00 £13.00 £12.00
10% offered a hourly rate of more than £60.00 £45.00 £50.00
UK excluding London average hourly rate £26.00 £27.50 £31.32
% change year-on-year
-5.45% -12.19%

ITSM
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the North West region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the North West

ITSM
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the North West region.

ITSM Daily Rate Trend in the North West

ITSM
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the North West region over the 3 months to 30 January 2015.

ITSM Daily Rate Histogram in the North West

ITSM
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the North West region.

ITSM Hourly Rate Trend in the North West

ITSM
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the North West region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Merseyside - 6 £398 - 2
Cheshire -2 2 £350 -12.50% 1
Manchester -7 1 £425 +142.85% 2
Cumbria - - - -
ITSM
England

ITSM
Top 30 Related IT Skills in the North West

For the 6 months to 30 January 2015, IT contractor jobs across the North West region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 41 (69.49%) ITIL
2 23 (38.98%) Service Management
3 12 (20.34%) ServiceNow
4 11 (18.64%) Enterprise Architecture
4 11 (18.64%) Security Cleared
4 11 (18.64%) Risk Management
4 11 (18.64%) Service Delivery
5 10 (16.95%) Project Management
5 10 (16.95%) Information Architecture
6 9 (15.25%) CA
6 9 (15.25%) Migration
7 8 (13.56%) Finance
7 8 (13.56%) Management Information System
8 7 (11.86%) ISEB
8 7 (11.86%) Performance Management
8 7 (11.86%) CRAMM
9 6 (10.17%) SC Cleared
9 6 (10.17%) ITIL Foundation Certificate
9 6 (10.17%) HP
10 5 (8.47%) Microsoft
10 5 (8.47%) MS Office
10 5 (8.47%) Computer Science
10 5 (8.47%) Problem Management
10 5 (8.47%) Incident Management
11 4 (6.78%) Analytical Skills
12 3 (5.08%) Knowledge Management
12 3 (5.08%) PRINCE2
12 3 (5.08%) PMP
12 3 (5.08%) PMI Certification
12 3 (5.08%) Replication

ITSM
Top Related IT Skills in the North West by Category

For the 6 months to 30 January 2015, IT contractor jobs across the North West region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.39%) Blackberry Enterprise Server
1 2 (3.39%) IBM Notes
1 2 (3.39%) MS Exchange
Applications
1 5 (8.47%) MS Office
2 2 (3.39%) MS Project
3 1 (1.69%) MS Excel
Business Applications
1 1 (1.69%) Remedy ITSM
Communications & Networking
1 2 (3.39%) VPN
General
1 8 (13.56%) Finance
2 2 (3.39%) Legal
2 2 (3.39%) Local Government
3 1 (1.69%) Banking
3 1 (1.69%) Retail
3 1 (1.69%) Telecoms
Job Titles
1 17 (28.81%) Analyst
1 17 (28.81%) Architect
2 12 (20.34%) Service Analyst
3 10 (16.95%) Business Analyst
3 10 (16.95%) Enterprise Architect
4 9 (15.25%) Service Manager
5 8 (13.56%) Project Manager
6 7 (11.86%) Services Delivery Manager
6 7 (11.86%) Delivery Manager
7 2 (3.39%) Desktop Support
7 2 (3.39%) Support Engineer
7 2 (3.39%) Service Desk Analyst
7 2 (3.39%) Problem Analyst
7 2 (3.39%) IT Services Manager
7 2 (3.39%) Remote Desktop Support
8 1 (1.69%) Change Project Manager
8 1 (1.69%) Service Design Manager
8 1 (1.69%) Service Design Architect
8 1 (1.69%) Service Performance Analyst
8 1 (1.69%) Incident Analyst
Miscellaneous
1 8 (13.56%) Management Information System
2 5 (8.47%) Computer Science
3 4 (6.78%) Analytical Skills
4 3 (5.08%) Replication
5 2 (3.39%) Blackberry
5 2 (3.39%) PMI
6 1 (1.69%) Data Protection Act
Operating Systems
1 2 (3.39%) Windows
1 2 (3.39%) Windows 2000
1 2 (3.39%) Windows XP
1 2 (3.39%) NetWare
1 2 (3.39%) Windows Vista
1 2 (3.39%) Windows 7
1 2 (3.39%) Apple iOS
Processes & Methodologies
1 41 (69.49%) ITIL
2 23 (38.98%) Service Management
3 11 (18.64%) Enterprise Architecture
3 11 (18.64%) Risk Management
3 11 (18.64%) Service Delivery
4 10 (16.95%) Project Management
4 10 (16.95%) Information Architecture
5 9 (15.25%) Migration
6 7 (11.86%) Performance Management
6 7 (11.86%) CRAMM
7 5 (8.47%) Problem Management
7 5 (8.47%) Incident Management
8 3 (5.08%) Knowledge Management
8 3 (5.08%) PRINCE2
8 3 (5.08%) Change Management
9 2 (3.39%) Information Security
9 2 (3.39%) Stakeholder Management
9 2 (3.39%) Supplier Management
9 2 (3.39%) Asset Management
9 2 (3.39%) Data Analysis
Programming Languages
1 2 (3.39%) VBScript
1 2 (3.39%) PowerShell
2 1 (1.69%) C
Qualifications
1 11 (18.64%) Security Cleared
2 7 (11.86%) ISEB
3 6 (10.17%) SC Cleared
3 6 (10.17%) ITIL Foundation Certificate
4 3 (5.08%) PMP
4 3 (5.08%) PMI Certification
5 2 (3.39%) CISA
5 2 (3.39%) ITIL Certification
5 2 (3.39%) CISSP
5 2 (3.39%) Microsoft Certification
5 2 (3.39%) PRINCE2 Practitioner
6 1 (1.69%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (3.39%) SLA
1 2 (3.39%) ISO/IEC 27001
System Software
1 2 (3.39%) Active Directory
1 2 (3.39%) XenDesktop
Systems Management
1 2 (3.39%) ServiceCenter
Vendors
1 12 (20.34%) ServiceNow
2 9 (15.25%) CA
3 6 (10.17%) HP
4 5 (8.47%) Microsoft
5 2 (3.39%) Novell
5 2 (3.39%) Lotus
5 2 (3.39%) Citrix
6 1 (1.69%) Remedy
6 1 (1.69%) BMC
North West
Rullion IT Plus
Rate: Competitive Rate
Posted: Yesterday
Liverpool
Hays IT - Uk Posting account
Rate: £415.00 per day
Posted: 22 days ago