ITSM Contracts in the North West
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Job Locations Related Skills

The first table below looks at the demand for ITSM skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the North West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
17 May 2013		 Same period 2012 Same period 2011
IT Service Management (ITSM)
Rank 110 125 129
Rank change year-on-year
+15 +4
Contract jobs citing ITSM 7 7 3
As % of all contract IT jobs located in the North West 0.305% 0.221% 0.097%
As % of the Processes & Methodologies category 0.431% 0.360% 0.149%
Number of daily rates quoted 2 5 2
Average daily rate £288 £450 £273
Average daily rate % change year-on-year
-36.11% +65.13%
90% offered a daily rate of more than £238 £407 £271
10% offered a daily rate of more than £338 £450 £275
UK excluding London average daily rate £393 £375 £350
% change year-on-year
+4.66% +7.14%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.25 £13.50 £17.00
% change year-on-year
+12.96% -20.58%
All Processes & Methodologies
North West
Contract IT job ads with a match in the
Processes & Methodologies category		 1623 1947 2011
As % of all contract IT jobs located in the North West 70.66% 61.48% 65.31%
Number of daily rates quoted 794 1006 1047
Average daily rate £350 £350 £325
Average daily rate % change year-on-year
- +7.69%
90% offered a daily rate of more than £226 £238 £225
10% offered a daily rate of more than £465 £490 £460
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 80 81 98
Average hourly rate £22.06 £20.00 £20.00
Average hourly rate % change year-on-year
+10.27% -
90% offered a hourly rate of more than £13.13 £13.26 £13.00
10% offered a hourly rate of more than £55.00 £37.00 £36.50
UK excluding London average hourly rate £31.60 £25.00 £30.00
% change year-on-year
+26.40% -16.66%
ITSM
England

ITSM
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the North West region as a proportion of the total demand within the Processes & Methodologies category.

North West ITSM Jobs Demand Trend

ITSM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the North West region.

North West ITSM Daily Rate Trend

ITSM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the North West region over the 3 months to 17 May 2013.

North West ITSM Daily Rate Histogram

ITSM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the North West region.

North West ITSM Hourly Rate Trend

ITSM
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the North West region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
Manchester +9 5 £225 -50.00%
Cheshire - 1 - -
Merseyside - 1 £350 -
ITSM
England

ITSM
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the North West region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 14 (93.33%) ITIL
2 12 (80.00%) Service Management
3 3 (20.00%) Remedy
3 3 (20.00%) Project Management
3 3 (20.00%) Finance
3 3 (20.00%) TCP/IP
3 3 (20.00%) BMC
3 3 (20.00%) Service Delivery
3 3 (20.00%) Telecoms
3 3 (20.00%) CMDB
3 3 (20.00%) Remedy ITSM
4 2 (13.33%) Change Management
4 2 (13.33%) Firewall
4 2 (13.33%) Release Management
4 2 (13.33%) Capacity Management
4 2 (13.33%) ITIL Certification
4 2 (13.33%) Cisco
4 2 (13.33%) DNS
4 2 (13.33%) WAN
4 2 (13.33%) SQL
4 2 (13.33%) LAN
5 1 (6.667%) Configuration Management
5 1 (6.667%) TACACS
5 1 (6.667%) Process Management
5 1 (6.667%) Manufacturing
5 1 (6.667%) Stakeholder Management
5 1 (6.667%) VMware
5 1 (6.667%) Business Continuity
5 1 (6.667%) Banking
5 1 (6.667%) Retail

ITSM
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the North West region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Development
1 1 (6.667%) SOAP
1 1 (6.667%) Web Services
1 1 (6.667%) WebSphere
Application Platforms
1 1 (6.667%) SharePoint
Applications
1 1 (6.667%) MS Project
1 1 (6.667%) MS Office
1 1 (6.667%) MS Excel
1 1 (6.667%) MS Visio
1 1 (6.667%) MS PowerPoint
Business Applications
1 3 (20.00%) Remedy ITSM
2 1 (6.667%) Remedy AR System
Communications & Networking
1 3 (20.00%) TCP/IP
2 2 (13.33%) DNS
2 2 (13.33%) WAN
2 2 (13.33%) LAN
2 2 (13.33%) Firewall
3 1 (6.667%) Wireless
3 1 (6.667%) VLAN
3 1 (6.667%) VoIP
3 1 (6.667%) LDAP
3 1 (6.667%) SMTP
3 1 (6.667%) DHCP
3 1 (6.667%) HTTP
3 1 (6.667%) SSL
3 1 (6.667%) SAN
3 1 (6.667%) Internet
3 1 (6.667%) MPLS
3 1 (6.667%) TACACS
General
1 3 (20.00%) Telecoms
1 3 (20.00%) Finance
2 1 (6.667%) Manufacturing
2 1 (6.667%) Banking
2 1 (6.667%) Retail
Job Titles
1 3 (20.00%) Analyst
1 3 (20.00%) Service Manager
2 2 (13.33%) Architect
2 2 (13.33%) Service Analyst
3 1 (6.667%) Senior Analyst
3 1 (6.667%) Release Analyst
3 1 (6.667%) Release Manager
3 1 (6.667%) Developer
3 1 (6.667%) Network Engineer
3 1 (6.667%) Information Analyst
3 1 (6.667%) Remedy Developer
3 1 (6.667%) Infrastructure Architect
3 1 (6.667%) Change Analyst
3 1 (6.667%) Service Control Analyst
3 1 (6.667%) Transition Manager
3 1 (6.667%) Compliance Manager
3 1 (6.667%) SAP Manager
3 1 (6.667%) Senior Information Analyst
3 1 (6.667%) Head of Service Management
Miscellaneous
1 3 (20.00%) CMDB
2 1 (6.667%) Cloud Computing
Operating Systems
1 1 (6.667%) UNIX
1 1 (6.667%) Windows
Processes & Methodologies
1 14 (93.33%) ITIL
2 12 (80.00%) Service Management
3 3 (20.00%) Service Delivery
3 3 (20.00%) Project Management
4 2 (13.33%) Capacity Management
4 2 (13.33%) Change Management
4 2 (13.33%) Release Management
5 1 (6.667%) Capacity Planning
5 1 (6.667%) Network Management
5 1 (6.667%) ITIL V3
5 1 (6.667%) High Availability
5 1 (6.667%) Continuous Improvement
5 1 (6.667%) Process Management
5 1 (6.667%) Data Modelling
5 1 (6.667%) Configuration Management
5 1 (6.667%) Disaster Recovery
5 1 (6.667%) Risk Management
5 1 (6.667%) Workflow
5 1 (6.667%) Stakeholder Management
5 1 (6.667%) Business Continuity
Programming Languages
1 2 (13.33%) SQL
2 1 (6.667%) C
2 1 (6.667%) Java
Qualifications
1 2 (13.33%) ITIL Certification
2 1 (6.667%) SC Cleared
2 1 (6.667%) Security Cleared
2 1 (6.667%) CCIE
2 1 (6.667%) CCNA
2 1 (6.667%) ISEB
2 1 (6.667%) Cisco Certification
Quality Assurance & Compliance
1 1 (6.667%) SLA
System Software
1 1 (6.667%) VMware Infrastructure
Systems Management
1 1 (6.667%) CiscoWorks
1 1 (6.667%) HP NNM
Vendors
1 3 (20.00%) BMC
1 3 (20.00%) Remedy
2 2 (13.33%) Cisco
3 1 (6.667%) HP
3 1 (6.667%) Oracle
3 1 (6.667%) SAP
3 1 (6.667%) VMware
3 1 (6.667%) F5
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Last Updated Friday 17 May 2013
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