The table below looks at the statistics for ITSM skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 119 119 122
Rank change year-on-year
0 +3
Contract jobs citing ITSM 32 15 9
As % of all contract IT jobs located in the North West 0.83% 0.50% 0.33%
As % of the Processes & Methodologies category 1.07% 0.67% 0.46%
Number of daily rates quoted 22 8 3
Average daily rate
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of your Daily Rate
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£348 £403 £225
Average daily rate % change year-on-year
-13.66% +78.88%
90% offered a daily rate of more than £164 £292 £125
10% offered a daily rate of more than £473 £425 £485
UK excluding London average daily rate £375 £375 £375
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £18.52 £17.50 £15.50
% change year-on-year
+5.82% +12.90%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
2988 2223 1942
As % of all contract IT jobs located in the North West 77.21% 73.46% 71.69%
Number of daily rates quoted 1786 1197 973
Average daily rate £400 £375 £338
Average daily rate % change year-on-year
+6.66% +11.11%
90% offered a daily rate of more than £275 £263 £250
10% offered a daily rate of more than £575 £525 £455
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 122 102 92
Average hourly rate £40.00 £28.75 £21.50
Average hourly rate % change year-on-year
+39.13% +33.72%
90% offered a hourly rate of more than £15.77 £13.00 £10.50
10% offered a hourly rate of more than £59.50 £53.00 £45.00
UK excluding London average hourly rate £30.52 £26.50 £31.00
% change year-on-year
+15.16% -14.51%

ITSM
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the North West region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the North West

ITSM
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the North West region.

ITSM Daily Rate Trend in the North West

ITSM
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the North West region over the 3 months to 3 August 2015.

ITSM Daily Rate Histogram in the North West

ITSM
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the North West region.

ITSM Hourly Rate Trend in the North West

ITSM
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the North West region over the 3 months to 3 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +3 15 £320 -14.09% 1
Manchester -3 8 £344 -14.06% 6
Merseyside - 4 £163 - 1
Cumbria - 1 £375 - 1
ITSM
England

ITSM
Top 30 Related IT Skills in the North West

For the 6 months to 3 August 2015, IT contractor jobs across the North West region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 25 (50.00%) Service Management
2 23 (46.00%) ITIL
3 14 (28.00%) Finance
4 12 (24.00%) MS Office
5 11 (22.00%) Windows
5 11 (22.00%) MS Excel
5 11 (22.00%) Project Management
6 10 (20.00%) Microsoft
7 9 (18.00%) Active Directory
7 9 (18.00%) SQL
7 9 (18.00%) Remedy
7 9 (18.00%) Change Management
7 9 (18.00%) Remedy ITSM
7 9 (18.00%) Security Cleared
8 7 (14.00%) ServiceNow
8 7 (14.00%) SC Cleared
8 7 (14.00%) PRINCE2
9 6 (12.00%) UNIX
9 6 (12.00%) Oracle
9 6 (12.00%) Crystal Reports
9 6 (12.00%) Oracle Reports
9 6 (12.00%) Service Delivery
9 6 (12.00%) CMDB
9 6 (12.00%) LANDesk
9 6 (12.00%) Load Balancing
10 5 (10.00%) Risk Management
10 5 (10.00%) ITIL Certification
10 5 (10.00%) BMC
10 5 (10.00%) MS Visio
10 5 (10.00%) Business Process Mapping

ITSM
Top Related IT Skills in the North West by Category

For the 6 months to 3 August 2015, IT contractor jobs across the North West region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.00%) SharePoint
Applications
1 12 (24.00%) MS Office
2 11 (22.00%) MS Excel
3 5 (10.00%) MS Visio
4 4 (8.00%) MS Project
5 3 (6.00%) MS PowerPoint
5 3 (6.00%) Spreadsheet
Business Applications
1 9 (18.00%) Remedy ITSM
Cloud Services
1 3 (6.00%) Google Apps
Communications & Networking
1 4 (8.00%) WAN
2 3 (6.00%) MPLS
2 3 (6.00%) Wi-Fi
3 2 (4.00%) TCP/IP
3 2 (4.00%) SAN
3 2 (4.00%) Internet
3 2 (4.00%) NAS
4 1 (2.00%) LAN
4 1 (2.00%) HTTP
4 1 (2.00%) Wireless
4 1 (2.00%) Firewall
Database & Business Intelligence
1 6 (12.00%) Crystal Reports
1 6 (12.00%) Oracle Reports
General
1 14 (28.00%) Finance
2 3 (6.00%) Banking
2 3 (6.00%) Local Government
3 2 (4.00%) Financial Institution
4 1 (2.00%) Investment Banking
4 1 (2.00%) Legal
Job Titles
1 11 (22.00%) Analyst
2 9 (18.00%) Project Manager
2 9 (18.00%) Business Analyst
3 6 (12.00%) Infrastructure Project Manager
3 6 (12.00%) Administrator
3 6 (12.00%) Infrastructure Manager
4 4 (8.00%) Programme Manager
5 3 (6.00%) Coordinator
5 3 (6.00%) Systems Engineer
5 3 (6.00%) Consultant
5 3 (6.00%) Service Analyst
5 3 (6.00%) Infrastructure Programme Manager
5 3 (6.00%) Project Coordinator
5 3 (6.00%) Service Desk Engineer
6 2 (4.00%) Service Continuity Analyst
6 2 (4.00%) IT Business Analyst
6 2 (4.00%) Service Management Consultant
6 2 (4.00%) Support Engineer
6 2 (4.00%) Architect
6 2 (4.00%) Management Consultant
Libraries, Frameworks & Software Standards
1 1 (2.00%) Web Services
Miscellaneous
1 6 (12.00%) CMDB
2 3 (6.00%) Management Information System
3 1 (2.00%) Computer Science
3 1 (2.00%) Mainframe
3 1 (2.00%) Reference Data
3 1 (2.00%) Analytical Skills
3 1 (2.00%) Data Centre
Operating Systems
1 11 (22.00%) Windows
2 6 (12.00%) UNIX
3 3 (6.00%) Android
3 3 (6.00%) Mac OS
3 3 (6.00%) Apple iOS
4 2 (4.00%) Linux
5 1 (2.00%) Mac OS X
Processes & Methodologies
1 25 (50.00%) Service Management
2 23 (46.00%) ITIL
3 11 (22.00%) Project Management
4 9 (18.00%) Change Management
5 7 (14.00%) PRINCE2
6 6 (12.00%) Service Delivery
6 6 (12.00%) Load Balancing
7 5 (10.00%) Risk Management
7 5 (10.00%) Business Process Mapping
7 5 (10.00%) Kalman Filter
8 4 (8.00%) Stress Testing
8 4 (8.00%) Programme Management
9 3 (6.00%) Agile Software Development
9 3 (6.00%) Stakeholder Management
9 3 (6.00%) Configuration Management
9 3 (6.00%) Supplier Management
9 3 (6.00%) Knowledge Management
9 3 (6.00%) Data Mapping
9 3 (6.00%) ITIL V3
10 2 (4.00%) Enterprise Architecture
Programming Languages
1 9 (18.00%) SQL
2 4 (8.00%) Perl
3 2 (4.00%) PHP
3 2 (4.00%) Jython
4 1 (2.00%) VBA
Qualifications
1 9 (18.00%) Security Cleared
2 7 (14.00%) SC Cleared
3 5 (10.00%) ITIL Certification
4 4 (8.00%) PRINCE2 Practitioner
5 2 (4.00%) CTC Cleared
5 2 (4.00%) PRINCE2 Certification
6 1 (2.00%) Microsoft Certification
6 1 (2.00%) PMP
6 1 (2.00%) PMI Certification
6 1 (2.00%) Degree
6 1 (2.00%) APMP
Quality Assurance & Compliance
1 2 (4.00%) SLA
System Software
1 9 (18.00%) Active Directory
Systems Management
1 1 (2.00%) SCCM
Vendors
1 10 (20.00%) Microsoft
2 9 (18.00%) Remedy
3 7 (14.00%) ServiceNow
4 6 (12.00%) Oracle
4 6 (12.00%) LANDesk
5 5 (10.00%) BMC
6 4 (8.00%) Apple
6 4 (8.00%) Google
7 3 (6.00%) HP
8 2 (4.00%) Citrix
9 1 (2.00%) Adobe
Cumbria
Capita - ITMS
Rate: £325 - £425 per day
Posted: 12 days ago