The table below looks at the statistics for ITSM skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 111 129 135
Rank change year-on-year
+18 +6
Contract jobs citing ITSM 30 6 9
As % of all contract IT jobs located in the North West 0.97% 0.21% 0.27%
As % of the Processes & Methodologies category 1.35% 0.29% 0.42%
Number of daily rates quoted 19 1 5
Average daily rate
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£550 £550 £320
Average daily rate % change year-on-year
- +71.87%
90% offered a daily rate of more than £210 £550 £146
10% offered a daily rate of more than £652 £550 £489
UK excluding London average daily rate £400 £350 £325
% change year-on-year
+14.28% +7.69%
Number of hourly rates quoted 0 1 1
Average hourly rate - £30.00 £13.00
Average hourly rate % change year-on-year
- +130.76%
UK excluding London average hourly rate £17.50 £14.00 £15.38
% change year-on-year
+25.00% -8.94%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
2220 2058 2154
As % of all contract IT jobs located in the North West 71.68% 70.67% 65.31%
Number of daily rates quoted 1228 1043 1150
Average daily rate £368 £335 £340
Average daily rate % change year-on-year
+9.70% -1.47%
90% offered a daily rate of more than £263 £240 £240
10% offered a daily rate of more than £525 £475 £460
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 98 104 111
Average hourly rate £25.75 £20.50 £30.00
Average hourly rate % change year-on-year
+25.60% -31.66%
90% offered a hourly rate of more than £12.50 £10.50 £13.25
10% offered a hourly rate of more than £67.00 £50.00 £49.80
UK excluding London average hourly rate £26.50 £30.00 £31.00
% change year-on-year
-11.66% -3.22%

ITSM
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the North West region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the North West

ITSM
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the North West region.

ITSM Daily Rate Trend in the North West

ITSM
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the North West region over the 3 months to 2 September 2014.

ITSM Daily Rate Histogram in the North West

ITSM
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the North West region.

ITSM Hourly Rate Trend in the North West

ITSM
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the North West region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +25 16 £600 - 1
Manchester +5 8 £293 - 1
Merseyside +2 1 £625 +13.63%
Cumbria - - - -
ITSM
England

ITSM
Top 30 Related IT Skills in the North West

For the 6 months to 2 September 2014, IT contractor jobs across the North West region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 26 (48.15%) Service Management
2 24 (44.44%) ITIL
3 13 (24.07%) ServiceNow
4 11 (20.37%) Project Management
5 10 (18.52%) PRINCE2
5 10 (18.52%) PRINCE2 Practitioner
6 9 (16.67%) Computer Science
6 9 (16.67%) Web Services
7 8 (14.81%) Enterprise Architecture
8 7 (12.96%) Supplier Management
8 7 (12.96%) ISEB Practitioner
8 7 (12.96%) Finance
8 7 (12.96%) Management Information System
8 7 (12.96%) MS Office
8 7 (12.96%) ISEB
8 7 (12.96%) PMI
8 7 (12.96%) PMP
8 7 (12.96%) PMI Certification
8 7 (12.96%) Information Architecture
8 7 (12.96%) APMP
9 6 (11.11%) HP
9 6 (11.11%) Microsoft
9 6 (11.11%) BMC
9 6 (11.11%) Java
9 6 (11.11%) JavaScript
9 6 (11.11%) Windows
9 6 (11.11%) Windows XP
9 6 (11.11%) VPN
9 6 (11.11%) Change Management
10 5 (9.26%) Programme Management

ITSM
Top Related IT Skills in the North West by Category

For the 6 months to 2 September 2014, IT contractor jobs across the North West region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.70%) SharePoint
2 1 (1.85%) MS Exchange
2 1 (1.85%) Blackberry Enterprise Server
2 1 (1.85%) CMS
2 1 (1.85%) IBM Notes
Applications
1 7 (12.96%) MS Office
2 4 (7.41%) MS Excel
3 3 (5.56%) MS Project
4 2 (3.70%) InfoPath
Business Applications
1 5 (9.26%) Remedy ITSM
Cloud Services
1 1 (1.85%) SaaS
Communications & Networking
1 6 (11.11%) VPN
2 5 (9.26%) LAN
2 5 (9.26%) HTTP
3 3 (5.56%) Wireless
4 2 (3.70%) Network Security
4 2 (3.70%) TCP/IP
4 2 (3.70%) WAN
4 2 (3.70%) Firewall
5 1 (1.85%) SAN
5 1 (1.85%) Internet
Database & Business Intelligence
1 2 (3.70%) SQL Server
2 1 (1.85%) Oracle Database 10g
2 1 (1.85%) Oracle Database 11g
2 1 (1.85%) Oracle Database
General
1 7 (12.96%) Finance
2 2 (3.70%) Banking
3 1 (1.85%) Retail
3 1 (1.85%) Pharmaceutical
Job Titles
1 14 (25.93%) Architect
2 9 (16.67%) Analyst
3 8 (14.81%) Developer
4 6 (11.11%) Enterprise Architect
5 5 (9.26%) Business Analyst
5 5 (9.26%) ServiceNow Developer
6 4 (7.41%) Agile Coach
6 4 (7.41%) Service Analyst
6 4 (7.41%) Administrator
7 3 (5.56%) Consultant
7 3 (5.56%) Environment Manager
7 3 (5.56%) ITSM Consultant
8 2 (3.70%) Network Support
8 2 (3.70%) Process Consultant
8 2 (3.70%) Support Engineer
8 2 (3.70%) Project Manager
8 2 (3.70%) Desktop Support
8 2 (3.70%) Security Manager
9 1 (1.85%) Network Support Specialist
9 1 (1.85%) Firewall Engineer
Libraries, Frameworks & Software Standards
1 9 (16.67%) Web Services
2 5 (9.26%) XML
2 5 (9.26%) JSON
2 5 (9.26%) SOAP
2 5 (9.26%) HTML
2 5 (9.26%) CSS
3 1 (1.85%) JDBC
3 1 (1.85%) J2EE
Miscellaneous
1 9 (16.67%) Computer Science
2 7 (12.96%) PMI
2 7 (12.96%) Management Information System
3 4 (7.41%) Blackberry
4 1 (1.85%) Replication
4 1 (1.85%) CMDB
Operating Systems
1 6 (11.11%) Windows
1 6 (11.11%) Windows XP
2 5 (9.26%) Windows Server 2003
2 5 (9.26%) Windows Server 2008
3 4 (7.41%) Windows 7
4 1 (1.85%) Apple iOS
4 1 (1.85%) Windows Vista
4 1 (1.85%) Android
4 1 (1.85%) NetWare
4 1 (1.85%) Windows 2000
Processes & Methodologies
1 26 (48.15%) Service Management
2 24 (44.44%) ITIL
3 11 (20.37%) Project Management
4 10 (18.52%) PRINCE2
5 8 (14.81%) Enterprise Architecture
6 7 (12.96%) Information Architecture
6 7 (12.96%) Supplier Management
7 6 (11.11%) Change Management
8 5 (9.26%) Programme Management
9 4 (7.41%) Agile Software Development
9 4 (7.41%) Migration
9 4 (7.41%) Scrum
9 4 (7.41%) Service Delivery
9 4 (7.41%) Performance Management
9 4 (7.41%) Continuous Improvement
9 4 (7.41%) Incident Management
9 4 (7.41%) User Stories
9 4 (7.41%) Product Management
9 4 (7.41%) Line Management
10 3 (5.56%) Capacity Management
Programming Languages
1 6 (11.11%) Java
1 6 (11.11%) JavaScript
2 2 (3.70%) SQL
2 2 (3.70%) VBA
3 1 (1.85%) PowerShell
3 1 (1.85%) VBScript
Qualifications
1 10 (18.52%) PRINCE2 Practitioner
2 7 (12.96%) ISEB Practitioner
2 7 (12.96%) PMP
2 7 (12.96%) PMI Certification
2 7 (12.96%) ISEB
2 7 (12.96%) APMP
3 5 (9.26%) CISSP
4 4 (7.41%) Security Cleared
5 3 (5.56%) ITIL Foundation Certificate
5 3 (5.56%) Microsoft Certification
5 3 (5.56%) CISA
6 2 (3.70%) SC Cleared
6 2 (3.70%) HNC
6 2 (3.70%) MCSE
6 2 (3.70%) Degree
7 1 (1.85%) CCNP
7 1 (1.85%) CCNA
7 1 (1.85%) Check Point Certification
7 1 (1.85%) Cisco Certification
7 1 (1.85%) JNCIA
Quality Assurance & Compliance
1 3 (5.56%) ISO/IEC 27001
2 1 (1.85%) COBIT
2 1 (1.85%) QA
System Software
1 1 (1.85%) Active Directory
1 1 (1.85%) Oracle RMAN
1 1 (1.85%) XenDesktop
Systems Management
1 2 (3.70%) FortiGate
2 1 (1.85%) Oracle Enterprise Manager
2 1 (1.85%) ServiceCenter
2 1 (1.85%) Data Guard
Vendors
1 13 (24.07%) ServiceNow
2 6 (11.11%) Microsoft
2 6 (11.11%) HP
2 6 (11.11%) BMC
3 5 (9.26%) CA
3 5 (9.26%) Remedy
4 4 (7.41%) Cisco
5 2 (3.70%) Juniper
5 2 (3.70%) CheckPoint
5 2 (3.70%) Altiris
5 2 (3.70%) Blue Coat
5 2 (3.70%) FrontRange
5 2 (3.70%) Fortinet
5 2 (3.70%) F5
5 2 (3.70%) Nokia
6 1 (1.85%) Novell
6 1 (1.85%) Lotus
6 1 (1.85%) EMC
6 1 (1.85%) Citrix
6 1 (1.85%) Oracle
Manchester, Lancashire
Nationwide People Ltd
Rate: £380 - £400 Per Day Rate DOE Ltd Co Basis
Posted: 4 days ago
Warrington
Templeton and Partners - SAP & UK Account
Rate: £600 - 670 per day
Posted: 20 days ago