The table below looks at the statistics for ITSM skills in IT contracts advertised for the North West region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 26 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 109 147 88
Rank change year-on-year
+38 -59
Contract jobs citing ITSM 46 24 49
As % of all contract IT jobs located in the North West 1.30% 0.54% 1.54%
As % of the Processes & Methodologies category 1.57% 0.66% 2.02%
Number of daily rates quoted 35 15 30
Median daily rate £328 £375 £535
Median daily rate % change year-on-year
-12.66% -29.90%
90% offered a daily rate of more than £250 £123 £210
10% offered a daily rate of more than £575 £448 £651
UK excluding London median daily rate £375 £366 £425
% change year-on-year
+2.38% -13.82%
Number of hourly rates quoted 0 3 6
Median hourly rate - £27.24 £15.08
Median hourly rate % change year-on-year
- +80.63%
UK excluding London median hourly rate £13.50 £27.37 £14.50
% change year-on-year
-50.67% +88.75%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
2934 3629 2421
As % of all contract IT jobs located in the North West 82.83% 82.01% 75.85%
Number of daily rates quoted 1876 2274 1388
Median daily rate £400 £425 £375
Median daily rate % change year-on-year
-5.88% +13.33%
90% offered a daily rate of more than £300 £288 £265
10% offered a daily rate of more than £550 £550 £525
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 93 140 113
Median hourly rate £24.50 £37.00 £30.00
Median hourly rate % change year-on-year
-33.78% +23.33%
90% offered a hourly rate of more than £13.00 £14.50 £12.50
10% offered a hourly rate of more than £61.19 £56.97 £78.00
UK excluding London median hourly rate £32.50 £33.64 £26.00
% change year-on-year
-3.38% +29.38%

ITSM
Jobs Demand Trend in the North West

The demand trend of contract jobs across the North West region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the North West

ITSM
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the North West region.

ITSM Daily Rate Trend in the North West

ITSM
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the North West region over the 3 months to 26 September 2016.

ITSM Daily Rate Histogram in the North West

ITSM
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the North West region.

ITSM Hourly Rate Trend in the North West

ITSM
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the North West region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Lancashire +30 13 £350 -
Cheshire +7 13 £390 -9.82% 3
Manchester +4 11 £325 +20.93% 6
Merseyside +13 7 £238 +53.22% 2
ITSM
England

ITSM
Top 30 Related IT Skills in the North West

For the 6 months to 26 September 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for ITSM.

1 56 (59.57%) ITIL
2 45 (47.87%) Service Management
3 26 (27.66%) Change Management
4 17 (18.09%) Problem Management
5 16 (17.02%) Agile Software Development
5 16 (17.02%) PRINCE2
5 16 (17.02%) Project Management
6 15 (15.96%) Security Cleared
7 14 (14.89%) Finance
8 12 (12.77%) Microsoft
8 12 (12.77%) SaaS
8 12 (12.77%) ServiceNow
9 11 (11.70%) PaaS
9 11 (11.70%) Open Source
9 11 (11.70%) IaaS
9 11 (11.70%) Configuration Management
10 10 (10.64%) HP
10 10 (10.64%) Windows
10 10 (10.64%) Degree
10 10 (10.64%) SC Cleared
10 10 (10.64%) Computer Science
10 10 (10.64%) DevOps
10 10 (10.64%) Data Centre
11 9 (9.57%) Zachman Framework
11 9 (9.57%) TOGAF
11 9 (9.57%) SLA
12 8 (8.51%) Asset Management
12 8 (8.51%) Life Science
13 7 (7.45%) Financial Modelling
13 7 (7.45%) Data Centre Operations

ITSM
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.13%) SharePoint
1 2 (2.13%) WebSphere
2 1 (1.06%) MS Exchange
Applications
1 6 (6.38%) MS Office
2 4 (4.26%) MS Excel
3 3 (3.19%) MS Project
3 3 (3.19%) MS Visio
4 2 (2.13%) Photoshop
Business Applications
1 5 (5.32%) Remedy ITSM
2 2 (2.13%) Northgate Housing
3 1 (1.06%) Dynamics NAV
Cloud Services
1 12 (12.77%) SaaS
2 11 (11.70%) IaaS
2 11 (11.70%) PaaS
3 2 (2.13%) Google Apps
4 1 (1.06%) Microsoft Azure
4 1 (1.06%) Office 365
Communications & Networking
1 7 (7.45%) LAN
2 6 (6.38%) WAN
3 5 (5.32%) TCP/IP
3 5 (5.32%) Wi-Fi
3 5 (5.32%) Wireless
4 4 (4.26%) Internet
4 4 (4.26%) VPN
5 3 (3.19%) Ethernet
5 3 (3.19%) Firewall
6 2 (2.13%) BIG-IP
6 2 (2.13%) DNS
6 2 (2.13%) F5 BIG-IP GTM
6 2 (2.13%) F5 BIG-IP LTM
7 1 (1.06%) DHCP
7 1 (1.06%) Network Security
7 1 (1.06%) Remote Desktop
7 1 (1.06%) SAN
7 1 (1.06%) SSL
7 1 (1.06%) VoIP
Database & Business Intelligence
1 2 (2.13%) Oracle Database
1 2 (2.13%) RDBMS
1 2 (2.13%) Relational Database
2 1 (1.06%) Oracle Reports
2 1 (1.06%) SQL Server
2 1 (1.06%) SQL Server Integration Services
Development Applications
1 3 (3.19%) JIRA
General
1 14 (14.89%) Finance
2 6 (6.38%) Manufacturing
3 3 (3.19%) Banking
4 1 (1.06%) French Language
4 1 (1.06%) Italian Language
4 1 (1.06%) Marketing
4 1 (1.06%) Publishing
4 1 (1.06%) Spanish Language
Job Titles
1 21 (22.34%) Analyst
2 15 (15.96%) Operations Engineer
3 13 (13.83%) Architect
4 9 (9.57%) Configuration Manager
4 9 (9.57%) ITSM Analyst
5 8 (8.51%) Service Manager
6 7 (7.45%) Data Centre Engineer
6 7 (7.45%) Senior Operations Engineer
7 6 (6.38%) Business Analyst
7 6 (6.38%) Configuration Analyst
7 6 (6.38%) Data Centre Operations Engineer
7 6 (6.38%) Service Analyst
8 5 (5.32%) Service Desk Team Leader
8 5 (5.32%) Team Leader
9 4 (4.26%) Service Desk Analyst
10 3 (3.19%) Design Engineer
10 3 (3.19%) Integration Manager
10 3 (3.19%) ITIL Manager
10 3 (3.19%) Network Architect
10 3 (3.19%) Project Manager
Libraries, Frameworks & Software Standards
1 3 (3.19%) Middleware
Miscellaneous
1 10 (10.64%) Computer Science
1 10 (10.64%) Data Centre
2 8 (8.51%) Life Science
3 5 (5.32%) iPhone
3 5 (5.32%) Management Information System
4 4 (4.26%) Blackberry
4 4 (4.26%) Statistics
5 3 (3.19%) Distributed Denial-of-Service
6 2 (2.13%) e-Learning
7 1 (1.06%) CMDB
7 1 (1.06%) Data Extraction
7 1 (1.06%) Digital Media
7 1 (1.06%) Health Informatics
7 1 (1.06%) Informatics
7 1 (1.06%) iPad
7 1 (1.06%) Mainframe
7 1 (1.06%) RIA
Operating Systems
1 10 (10.64%) Windows
2 5 (5.32%) Unix
2 5 (5.32%) Windows 7
2 5 (5.32%) Windows 8
2 5 (5.32%) Windows XP
3 3 (3.19%) Android
3 3 (3.19%) VME
4 2 (2.13%) Apple iOS
4 2 (2.13%) Mac OS
5 1 (1.06%) Linux
5 1 (1.06%) Windows Server
5 1 (1.06%) Windows Server 2008
5 1 (1.06%) Windows Server 2012
Processes & Methodologies
1 56 (59.57%) ITIL
2 45 (47.87%) Service Management
3 26 (27.66%) Change Management
4 17 (18.09%) Problem Management
5 16 (17.02%) Agile Software Development
5 16 (17.02%) PRINCE2
5 16 (17.02%) Project Management
6 11 (11.70%) Configuration Management
6 11 (11.70%) Open Source
7 10 (10.64%) DevOps
8 9 (9.57%) TOGAF
8 9 (9.57%) Zachman Framework
9 8 (8.51%) Asset Management
10 7 (7.45%) Data Centre Operations
10 7 (7.45%) Financial Modelling
10 7 (7.45%) Stakeholder Management
11 6 (6.38%) Incident Management
11 6 (6.38%) Knowledge Management
11 6 (6.38%) Service Design
12 5 (5.32%) Service Delivery
Programming Languages
1 3 (3.19%) COBOL
2 2 (2.13%) PL/SQL
2 2 (2.13%) SQL
3 1 (1.06%) Java
3 1 (1.06%) JavaScript
3 1 (1.06%) PHP
Qualifications
1 15 (15.96%) Security Cleared
2 10 (10.64%) Degree
2 10 (10.64%) SC Cleared
3 6 (6.38%) ITIL Certification
4 4 (4.26%) BPSS Clearance
5 3 (3.19%) Cisco Certification
5 3 (3.19%) CTC Cleared
6 2 (2.13%) CCNA
6 2 (2.13%) CCNP
7 1 (1.06%) CCIE
7 1 (1.06%) CCSP
7 1 (1.06%) ITIL Foundation Certificate
7 1 (1.06%) MCP
7 1 (1.06%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 9 (9.57%) SLA
2 4 (4.26%) Disclosure Scotland
2 4 (4.26%) QA
System Software
1 4 (4.26%) Active Directory
2 2 (2.13%) Oracle RAC
3 1 (1.06%) XenApp
Systems Management
1 2 (2.13%) SCCM
1 2 (2.13%) SmoothWall
2 1 (1.06%) Legato
2 1 (1.06%) Oracle Enterprise Manager
2 1 (1.06%) SCSM
2 1 (1.06%) ServiceCenter
Vendors
1 12 (12.77%) Microsoft
1 12 (12.77%) ServiceNow
2 10 (10.64%) HP
3 6 (6.38%) Apple
4 5 (5.32%) Citrix
4 5 (5.32%) FireEye
4 5 (5.32%) Remedy
5 4 (4.26%) BMC
5 4 (4.26%) Oracle
6 3 (3.19%) Cisco
6 3 (3.19%) Juniper
7 2 (2.13%) F5
7 2 (2.13%) Fujitsu
7 2 (2.13%) Google
7 2 (2.13%) Northgate
7 2 (2.13%) VMware
7 2 (2.13%) Wyse
Manchester, Lancashire
Cadence Resourcing
Rate: On application
Posted: 2 days ago
Chester, Cheshire
Elevate Direct
Rate: From £500 to £540 per day
Posted: 4 days ago
Manchester, Lancashire
Oscar
Rate: £300 - £350 per day
Posted: 6 days ago
Chester, Cheshire
Elevate Direct
Rate: From £500 to £540 per day
Posted: 4 days ago