The first table below looks at the demand for ITSM skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the North West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 116 120 134
Rank change year-on-year
+4 +14
Contract jobs citing ITSM 15 9 8
As % of all contract IT jobs located in the North West 0.50% 0.33% 0.25%
As % of the Processes & Methodologies category 0.71% 0.47% 0.38%
Number of daily rates quoted 8 3 4
Average daily rate
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£403 £225 £168
Average daily rate % change year-on-year
+78.88% +34.32%
90% offered a daily rate of more than £292 £125 £118
10% offered a daily rate of more than £425 £485 £284
UK excluding London average daily rate £385 £375 £318
% change year-on-year
+2.66% +18.11%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £13.00
UK excluding London average hourly rate £17.50 £15.50 £13.50
% change year-on-year
+12.90% +14.81%
Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
2109 1921 2090
As % of all contract IT jobs located in the North West 69.97% 70.89% 64.73%
Number of daily rates quoted 1134 960 1106
Average daily rate £375 £338 £330
Average daily rate % change year-on-year
+11.11% +2.27%
90% offered a daily rate of more than £260 £240 £225
10% offered a daily rate of more than £525 £463 £465
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 101 88 111
Average hourly rate £27.50 £20.75 £22.41
Average hourly rate % change year-on-year
+32.53% -7.40%
90% offered a hourly rate of more than £13.00 £10.50 £13.50
10% offered a hourly rate of more than £47.50 £45.00 £47.00
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
ITSM
England

ITSM
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the North West region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the North West

ITSM
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the North West region.

ITSM Daily Rate Trend in the North West

ITSM
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the North West region over the 3 months to 29 July 2014.

ITSM Daily Rate Histogram in the North West

ITSM
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the North West region.

ITSM Hourly Rate Trend in the North West

ITSM
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the North West region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +2 5 £373 +272.50% 1
Manchester -4 2 £400 +77.77% 1
Cumbria - - - -
Merseyside - - - -
ITSM
England

ITSM
Top 30 Related IT Skills in the North West

For the 6 months to 29 July 2014, IT contractor jobs across the North West region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 28 (75.68%) Service Management
2 12 (32.43%) Project Management
3 10 (27.03%) Change Management
3 10 (27.03%) ServiceNow
4 9 (24.32%) Computer Science
4 9 (24.32%) Web Services
4 9 (24.32%) ITIL
5 8 (21.62%) PRINCE2
5 8 (21.62%) Configuration Management
5 8 (21.62%) PRINCE2 Practitioner
5 8 (21.62%) Incident Management
6 7 (18.92%) ISEB Practitioner
6 7 (18.92%) Supplier Management
6 7 (18.92%) CMS
6 7 (18.92%) ISEB
6 7 (18.92%) APMP
7 6 (16.22%) Java
7 6 (16.22%) JavaScript
7 6 (16.22%) BMC
7 6 (16.22%) Service Delivery
7 6 (16.22%) CMDB
8 5 (13.51%) JSON
8 5 (13.51%) Quality Management
8 5 (13.51%) Programme Management
8 5 (13.51%) Finance
8 5 (13.51%) Asset Management
8 5 (13.51%) PMI
8 5 (13.51%) PMP
8 5 (13.51%) PMI Certification
8 5 (13.51%) SOAP

ITSM
Top Related IT Skills in the North West by Category

For the 6 months to 29 July 2014, IT contractor jobs across the North West region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 7 (18.92%) CMS
2 2 (5.41%) SharePoint
Applications
1 4 (10.81%) MS Office
1 4 (10.81%) MS Excel
2 2 (5.41%) InfoPath
3 1 (2.70%) MS Project
Business Applications
1 4 (10.81%) Remedy ITSM
Cloud Services
1 1 (2.70%) SaaS
Communications & Networking
1 5 (13.51%) LAN
1 5 (13.51%) HTTP
1 5 (13.51%) VPN
2 3 (8.11%) Wireless
3 2 (5.41%) Network Security
3 2 (5.41%) TCP/IP
3 2 (5.41%) WAN
3 2 (5.41%) Firewall
4 1 (2.70%) SAN
4 1 (2.70%) Internet
Database & Business Intelligence
1 2 (5.41%) SQL Server
2 1 (2.70%) Oracle Database 10g
2 1 (2.70%) Oracle Database 11g
2 1 (2.70%) Oracle Database
General
1 5 (13.51%) Finance
2 1 (2.70%) Banking
2 1 (2.70%) Pharmaceutical
Job Titles
1 9 (24.32%) Developer
2 6 (16.22%) Administrator
2 6 (16.22%) ServiceNow Developer
3 4 (10.81%) Agile Coach
4 3 (8.11%) ITSM Consultant
4 3 (8.11%) Environment Manager
4 3 (8.11%) Service Manager
4 3 (8.11%) Consultant
4 3 (8.11%) Systems Administrator
5 2 (5.41%) Configuration Manager
5 2 (5.41%) Services Delivery Manager
5 2 (5.41%) Process Consultant
5 2 (5.41%) Network Support
5 2 (5.41%) Delivery Manager
6 1 (2.70%) PC Support
6 1 (2.70%) Information Manager
6 1 (2.70%) Information Security Manager
6 1 (2.70%) Network Specialist
6 1 (2.70%) Oracle DBA
6 1 (2.70%) Desktop Support Engineer
Libraries, Frameworks & Software Standards
1 9 (24.32%) Web Services
2 5 (13.51%) XML
2 5 (13.51%) JSON
2 5 (13.51%) SOAP
2 5 (13.51%) HTML
2 5 (13.51%) CSS
3 1 (2.70%) JDBC
3 1 (2.70%) J2EE
Miscellaneous
1 9 (24.32%) Computer Science
2 6 (16.22%) CMDB
3 5 (13.51%) PMI
4 3 (8.11%) Blackberry
4 3 (8.11%) Management Information System
Operating Systems
1 5 (13.51%) Windows
1 5 (13.51%) Windows XP
1 5 (13.51%) Windows Server 2003
1 5 (13.51%) Windows Server 2008
2 3 (8.11%) Windows 7
3 1 (2.70%) Android
Processes & Methodologies
1 28 (75.68%) Service Management
2 12 (32.43%) Project Management
3 10 (27.03%) Change Management
4 9 (24.32%) ITIL
5 8 (21.62%) PRINCE2
5 8 (21.62%) Configuration Management
5 8 (21.62%) Incident Management
6 7 (18.92%) Supplier Management
7 6 (16.22%) Service Delivery
8 5 (13.51%) Asset Management
8 5 (13.51%) Programme Management
8 5 (13.51%) Quality Management
9 4 (10.81%) Agile Software Development
9 4 (10.81%) Scrum
9 4 (10.81%) Performance Management
9 4 (10.81%) Product Management
9 4 (10.81%) Continuous Improvement
9 4 (10.81%) User Stories
10 3 (8.11%) Capacity Management
10 3 (8.11%) Software Testing
Programming Languages
1 6 (16.22%) Java
1 6 (16.22%) JavaScript
2 2 (5.41%) SQL
2 2 (5.41%) VBA
Qualifications
1 8 (21.62%) PRINCE2 Practitioner
2 7 (18.92%) ISEB Practitioner
2 7 (18.92%) ISEB
2 7 (18.92%) APMP
3 5 (13.51%) PMP
3 5 (13.51%) PMI Certification
4 3 (8.11%) CISSP
5 2 (5.41%) Microsoft Certification
5 2 (5.41%) HNC
5 2 (5.41%) MCSE
5 2 (5.41%) ITIL Foundation Certificate
5 2 (5.41%) Degree
5 2 (5.41%) Security Cleared
6 1 (2.70%) CCNP
6 1 (2.70%) CCNA
6 1 (2.70%) Check Point Certification
6 1 (2.70%) Cisco Certification
6 1 (2.70%) CISA
6 1 (2.70%) CCSA
6 1 (2.70%) CCSE
Quality Assurance & Compliance
1 1 (2.70%) ISO/IEC 27001
1 1 (2.70%) COBIT
1 1 (2.70%) QA
System Software
1 1 (2.70%) Oracle RMAN
Systems Management
1 2 (5.41%) FortiGate
2 1 (2.70%) Oracle Enterprise Manager
2 1 (2.70%) Data Guard
Vendors
1 10 (27.03%) ServiceNow
2 6 (16.22%) BMC
3 5 (13.51%) HP
4 4 (10.81%) Cisco
4 4 (10.81%) Remedy
5 3 (8.11%) FrontRange
5 3 (8.11%) Microsoft
6 2 (5.41%) CA
6 2 (5.41%) Nokia
6 2 (5.41%) CheckPoint
6 2 (5.41%) Fortinet
6 2 (5.41%) F5
6 2 (5.41%) Altiris
6 2 (5.41%) Blue Coat
6 2 (5.41%) Juniper
7 1 (2.70%) Oracle
7 1 (2.70%) EMC
Newton-Le-Willows, Merseyside
Evolution Recruitment Solutions
Rate: Neg.
Posted: 4 days ago