The table below looks at the statistics for ITSM skills in IT contracts advertised for the North West region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 28 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 121 141 111
Rank change year-on-year
+20 -30
Contract jobs citing ITSM 41 18 25
As % of all contract IT jobs located in the North West 1.04% 0.48% 0.81%
As % of the Processes & Methodologies category 1.27% 0.62% 1.09%
Number of daily rates quoted 20 11 10
Median daily rate £338 £475 £403
Median daily rate % change year-on-year
-28.94% +18.01%
90% offered a daily rate of more than £175 £350 £311
10% offered a daily rate of more than £489 £500 £474
UK excluding London median daily rate £375 £375 £369
% change year-on-year
- +1.69%
Number of hourly rates quoted 0 1 0
Median hourly rate - £25.12 -
UK excluding London median hourly rate £17.38 £12.50 £20.00
% change year-on-year
+39.00% -37.50%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
3233 2893 2294
As % of all contract IT jobs located in the North West 81.81% 77.60% 74.55%
Number of daily rates quoted 2012 1660 1207
Median daily rate £425 £395 £388
Median daily rate % change year-on-year
+7.59% +1.93%
90% offered a daily rate of more than £300 £275 £250
10% offered a daily rate of more than £575 £550 £550
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 70 140 112
Median hourly rate £36.00 £35.00 £30.50
Median hourly rate % change year-on-year
+2.85% +14.75%
90% offered a hourly rate of more than £17.00 £14.10 £13.67
10% offered a hourly rate of more than £48.50 £60.00 £45.00
UK excluding London median hourly rate £33.00 £30.00 £30.00
% change year-on-year
+10.00% -

ITSM
Jobs Demand Trend in the North West

The demand trend of contract jobs across the North West region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the North West

ITSM
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the North West region.

ITSM Daily Rate Trend in the North West

ITSM
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the North West region over the 3 months to 28 May 2016.

ITSM Daily Rate Histogram in the North West

ITSM
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the North West region.

ITSM Hourly Rate Trend in the North West

ITSM
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the North West region over the 3 months to 28 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +9 27 £269 -42.81% 6
Cheshire -5 8 £353 -25.78% 3
Lancashire +4 4 £393 -7.64% 1
Merseyside -6 1 - -
ITSM
England

ITSM
Top 30 Related IT Skills in the North West

For the 6 months to 28 May 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for ITSM.

1 39 (56.52%) ITIL
2 37 (53.62%) Service Management
3 15 (21.74%) Project Management
4 13 (18.84%) Configuration Management
5 12 (17.39%) ServiceNow
6 10 (14.49%) Windows
7 9 (13.04%) MS Visio
7 9 (13.04%) Remedy
7 9 (13.04%) Finance
7 9 (13.04%) Remedy ITSM
7 9 (13.04%) ITIL V3
8 8 (11.59%) Analytical Skills
8 8 (11.59%) Windows 7
8 8 (11.59%) Change Management
8 8 (11.59%) Active Directory
8 8 (11.59%) HP
9 6 (8.70%) Citrix
9 6 (8.70%) Cisco Certification
9 6 (8.70%) ITIL Certification
9 6 (8.70%) Unix
9 6 (8.70%) WAN
9 6 (8.70%) LAN
9 6 (8.70%) Windows XP
9 6 (8.70%) Cisco
9 6 (8.70%) Risk Management
9 6 (8.70%) Stakeholder Management
9 6 (8.70%) Life Science
10 5 (7.25%) Incident Management
10 5 (7.25%) Problem Management
10 5 (7.25%) Agile Software Development

ITSM
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.90%) MS Exchange
1 2 (2.90%) WebSphere
2 1 (1.45%) CMS
2 1 (1.45%) SharePoint
Applications
1 9 (13.04%) MS Visio
2 4 (5.80%) MS Office
3 1 (1.45%) Mingle
3 1 (1.45%) MS Excel
3 1 (1.45%) Photoshop
Business Applications
1 9 (13.04%) Remedy ITSM
Cloud Services
1 2 (2.90%) Office 365
2 1 (1.45%) PaaS
2 1 (1.45%) SaaS
Communications & Networking
1 6 (8.70%) LAN
1 6 (8.70%) WAN
2 5 (7.25%) TCP/IP
3 4 (5.80%) Wireless
4 3 (4.35%) DNS
4 3 (4.35%) Internet
4 3 (4.35%) VPN
5 2 (2.90%) DHCP
5 2 (2.90%) Ethernet
5 2 (2.90%) Firewall
5 2 (2.90%) Telnet
5 2 (2.90%) Wi-Fi
6 1 (1.45%) HTTP
6 1 (1.45%) SAN
6 1 (1.45%) SSL
6 1 (1.45%) VoIP
Development Applications
1 1 (1.45%) JIRA
General
1 9 (13.04%) Finance
2 5 (7.25%) Manufacturing
3 4 (5.80%) Back Office
4 3 (4.35%) Banking
4 3 (4.35%) Local Government
4 3 (4.35%) Telecoms
5 2 (2.90%) Italian Language
5 2 (2.90%) Retail
5 2 (2.90%) Retail Banking
6 1 (1.45%) Billing
6 1 (1.45%) Electronics
6 1 (1.45%) French Language
6 1 (1.45%) Law
6 1 (1.45%) Marketing
6 1 (1.45%) Publishing
6 1 (1.45%) Spanish Language
Job Titles
1 20 (28.99%) Analyst
2 10 (14.49%) Project Manager
2 10 (14.49%) Service Analyst
3 9 (13.04%) Configuration Manager
3 9 (13.04%) ITIL Manager
4 6 (8.70%) Architect
4 6 (8.70%) Configuration Analyst
4 6 (8.70%) ITIL Project Manager
4 6 (8.70%) ITSM Analyst
5 4 (5.80%) Business Analyst
5 4 (5.80%) IT Analyst
5 4 (5.80%) Service Desk Analyst
5 4 (5.80%) Service Manager
6 3 (4.35%) Consultant
6 3 (4.35%) Field Support Technician
6 3 (4.35%) ITSM Project Manager
6 3 (4.35%) Service Continuity Analyst
6 3 (4.35%) Support Technician
7 2 (2.90%) ITIL Implementation Manager
7 2 (2.90%) Service Operations Manager
Libraries, Frameworks & Software Standards
1 1 (1.45%) CSS
1 1 (1.45%) HTML
1 1 (1.45%) JSON
1 1 (1.45%) Middleware
1 1 (1.45%) SOAP
1 1 (1.45%) Web Services
1 1 (1.45%) XML
Miscellaneous
1 8 (11.59%) Analytical Skills
2 6 (8.70%) Life Science
3 5 (7.25%) Management Information System
4 4 (5.80%) Computer Science
5 3 (4.35%) Data Centre
6 2 (2.90%) Blackberry
6 2 (2.90%) CMDB
6 2 (2.90%) Distributed Denial-of-Service
6 2 (2.90%) iPhone
7 1 (1.45%) e-Learning
7 1 (1.45%) Health Informatics
7 1 (1.45%) Informatics
7 1 (1.45%) iPad
7 1 (1.45%) NHS
7 1 (1.45%) Video Conferencing
Operating Systems
1 10 (14.49%) Windows
2 8 (11.59%) Windows 7
3 6 (8.70%) Unix
3 6 (8.70%) Windows XP
4 4 (5.80%) Mac OS
5 2 (2.90%) Android
6 1 (1.45%) VME
6 1 (1.45%) Windows 8
6 1 (1.45%) Windows Server
Processes & Methodologies
1 39 (56.52%) ITIL
2 37 (53.62%) Service Management
3 15 (21.74%) Project Management
4 13 (18.84%) Configuration Management
5 9 (13.04%) ITIL V3
6 8 (11.59%) Change Management
7 6 (8.70%) Risk Management
7 6 (8.70%) Stakeholder Management
8 5 (7.25%) Agile Software Development
8 5 (7.25%) Incident Management
8 5 (7.25%) Problem Management
8 5 (7.25%) Service Delivery
9 4 (5.80%) Disaster Recovery
9 4 (5.80%) PRINCE2
10 3 (4.35%) Financial Modelling
10 3 (4.35%) TOGAF
10 3 (4.35%) Workflow
10 3 (4.35%) Zachman Framework
11 2 (2.90%) Asset Management
11 2 (2.90%) Technical Architecture
Programming Languages
1 1 (1.45%) C
1 1 (1.45%) COBOL
1 1 (1.45%) JavaScript
1 1 (1.45%) SQL
Qualifications
1 6 (8.70%) Cisco Certification
1 6 (8.70%) ITIL Certification
2 5 (7.25%) CCNA
3 4 (5.80%) Degree
3 4 (5.80%) ITIL Foundation Certificate
4 2 (2.90%) CCNP
4 2 (2.90%) Security Cleared
5 1 (1.45%) A+ Certification
5 1 (1.45%) BPSS Clearance
5 1 (1.45%) CCIE
5 1 (1.45%) CCSP
5 1 (1.45%) MCP
5 1 (1.45%) PRINCE2 Practitioner
5 1 (1.45%) SC Cleared
Quality Assurance & Compliance
1 4 (5.80%) SLA
System Software
1 8 (11.59%) Active Directory
2 2 (2.90%) BitLocker
2 2 (2.90%) XenApp
Systems Management
1 2 (2.90%) SmoothWall
2 1 (1.45%) CA Wily
2 1 (1.45%) Legato
2 1 (1.45%) SCCM
2 1 (1.45%) ServiceCenter
Vendors
1 12 (17.39%) ServiceNow
2 9 (13.04%) Remedy
3 8 (11.59%) HP
4 6 (8.70%) Cisco
4 6 (8.70%) Citrix
5 5 (7.25%) Microsoft
6 2 (2.90%) FireEye
6 2 (2.90%) Juniper
6 2 (2.90%) VMware
7 1 (1.45%) Apple
7 1 (1.45%) BMC
7 1 (1.45%) Fujitsu
7 1 (1.45%) Wyse
Warrington, Cheshire
Rullion IT Plus
Posted: 5 days ago
Manchester, Lancashire
Lorien Resourcing
Rate: £300.0 - £350.00 per day
Posted: 5 days ago
Warrington, Cheshire
Rullion IT Plus
Rate: £350 - £400 per day
Posted: 3 days ago