The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are NOT representative of contractor rates within ServiceNow.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
ServiceNow
Rank 132 128 138
Rank change year-on-year
-4 +10
Contract jobs citing ServiceNow 4 1 1
As % of all contract IT jobs located in the North West 0.13% 0.035% 0.030%
As % of the Vendors category 0.28% 0.075% 0.063%
Number of daily rates quoted 2 1 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £320 -
Average daily rate % change year-on-year
+25.00% -
UK excluding London average daily rate £340 £300 £419
% change year-on-year
+13.33% -28.35%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £12.50
UK excluding London average hourly rate £13.50 - £12.50
ServiceNow
England

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the North West region.

Vendors Category
North West
Contract IT job ads with a match in the
Vendors category
1408 1332 1595
As % of all contract IT jobs located in the North West 44.91% 46.01% 48.19%
Number of daily rates quoted 731 581 733
Average daily rate £333 £325 £338
Average daily rate % change year-on-year
+2.30% -3.70%
90% offered a daily rate of more than £225 £225 £205
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 98 106 131
Average hourly rate £18.50 £20.50 £17.50
Average hourly rate % change year-on-year
-9.75% +17.14%
90% offered a hourly rate of more than £10.00 £11.45 £12.00
10% offered a hourly rate of more than £45.00 £35.00 £37.50
UK excluding London average hourly rate £17.50 £19.50 £20.00
% change year-on-year
-10.25% -2.50%

ServiceNow
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing ServiceNow across the North West region as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in the North West

ServiceNow
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the North West region.

ServiceNow Daily Rate Trend in the North West

ServiceNow
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the North West region over the 3 months to 20 August 2014.

ServiceNow Daily Rate Histogram in the North West

ServiceNow
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the North West region.

ServiceNow Hourly Rate Trend in the North West

ServiceNow
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceNow within the North West region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester - 3 £400 - 1
ServiceNow
England

ServiceNow
Top 30 Related IT Skills in the North West

For the 6 months to 20 August 2014, IT contractor jobs across the North West region citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow.

1 11 (52.38%) JavaScript
2 9 (42.86%) ITSM
2 9 (42.86%) Web Services
3 7 (33.33%) XML
3 7 (33.33%) HTML
4 4 (19.05%) HTTP
4 4 (19.05%) Java
4 4 (19.05%) CSS
4 4 (19.05%) SOAP
4 4 (19.05%) ITIL
4 4 (19.05%) JSON
5 3 (14.29%) FrontRange
5 3 (14.29%) CMDB
5 3 (14.29%) Data Modelling
5 3 (14.29%) Windows
5 3 (14.29%) HP
5 3 (14.29%) BMC
5 3 (14.29%) MS Office
5 3 (14.29%) Service Management
6 2 (9.52%) Workflow
6 2 (9.52%) Finance
6 2 (9.52%) CMS
6 2 (9.52%) Microsoft
6 2 (9.52%) Pharmaceutical
6 2 (9.52%) CA
6 2 (9.52%) Computer Science
6 2 (9.52%) Windows 7
6 2 (9.52%) Windows 8
7 1 (4.76%) Banking
7 1 (4.76%) Business Analysis

ServiceNow
Top Related IT Skills in the North West by Category

For the 6 months to 20 August 2014, IT contractor jobs across the North West region citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.52%) CMS
Applications
1 3 (14.29%) MS Office
2 1 (4.76%) MS Excel
Business Applications
1 1 (4.76%) Remedy ITSM
Cloud Services
1 1 (4.76%) SaaS
Communications & Networking
1 4 (19.05%) HTTP
2 1 (4.76%) Firewall
Database & Business Intelligence
1 1 (4.76%) MS Access
General
1 2 (9.52%) Finance
1 2 (9.52%) Pharmaceutical
2 1 (4.76%) Banking
Job Titles
1 11 (52.38%) Developer
2 6 (28.57%) Administrator
2 6 (28.57%) ServiceNow Developer
3 5 (23.81%) Analyst
4 4 (19.05%) Technical Analyst
5 3 (14.29%) Systems Administrator
6 2 (9.52%) Web Developer
6 2 (9.52%) Applications Developer
6 2 (9.52%) Web Applications Developer
7 1 (4.76%) Web Administrator
7 1 (4.76%) Technical Consultant
7 1 (4.76%) Systems Developer
7 1 (4.76%) ITSM Consultant
7 1 (4.76%) Consultant
7 1 (4.76%) Coordinator
7 1 (4.76%) Business Analyst
7 1 (4.76%) Service Manager
Libraries, Frameworks & Software Standards
1 9 (42.86%) Web Services
2 7 (33.33%) XML
2 7 (33.33%) HTML
3 4 (19.05%) CSS
3 4 (19.05%) SOAP
3 4 (19.05%) JSON
4 1 (4.76%) ODBC
Miscellaneous
1 3 (14.29%) CMDB
2 2 (9.52%) Computer Science
Operating Systems
1 3 (14.29%) Windows
2 2 (9.52%) Windows 7
2 2 (9.52%) Windows 8
Processes & Methodologies
1 9 (42.86%) ITSM
2 4 (19.05%) ITIL
3 3 (14.29%) Data Modelling
3 3 (14.29%) Service Management
4 2 (9.52%) Workflow
5 1 (4.76%) Business Analysis
5 1 (4.76%) Performance Management
5 1 (4.76%) IT Governance
5 1 (4.76%) ITIL V3
5 1 (4.76%) Portfolio Management
5 1 (4.76%) Performance Improvement
5 1 (4.76%) Test Strategy
5 1 (4.76%) Kalman Filter
5 1 (4.76%) ERP
5 1 (4.76%) Programme Management
5 1 (4.76%) Change Management
Programming Languages
1 11 (52.38%) JavaScript
2 4 (19.05%) Java
Qualifications
1 1 (4.76%) SC Cleared
1 1 (4.76%) Security Cleared
1 1 (4.76%) Degree
Quality Assurance & Compliance
1 1 (4.76%) COBIT
Vendors
1 3 (14.29%) FrontRange
1 3 (14.29%) HP
1 3 (14.29%) BMC
2 2 (9.52%) Microsoft
2 2 (9.52%) CA
3 1 (4.76%) Remedy
3 1 (4.76%) SAP
3 1 (4.76%) Maconomy