The statistics below represent IT contracts advertised across the North West region that had 3rd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 23 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Third Line Support
England / North West
Rank 120 146 133
Rank change year-on-year
+26 -13
Contract jobs requiring a 3rd Line Support 11 12 16
As % of all contract IT jobs located in the North West 0.42% 0.31% 0.48%
As % of the Job Titles category 0.44% 0.33% 0.51%
Number of daily rates quoted 5 5 7
Median daily rate £300 £250 £230
Median daily rate % change year-on-year
+20.00% +8.69%
UK excluding London median daily rate £273 £260 £275
% change year-on-year
+4.80% -5.45%
Number of hourly rates quoted 2 1 4
Median hourly rate £21.00 £22.50 £25.25
Median hourly rate % change year-on-year
-6.66% -10.89%
UK excluding London median hourly rate £19.50 £21.75 £23.75
% change year-on-year
-10.34% -8.42%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
2508 3625 3153
As % of all contract IT jobs located in the North West 94.82% 94.92% 94.37%
Number of daily rates quoted 1577 2158 1727
Median daily rate £380 £381 £375
Median daily rate % change year-on-year
-0.13% +1.46%
90% offered a daily rate of more than £223 £250 £250
10% offered a daily rate of more than £550 £525 £511
UK excluding London median daily rate £400 £378 £375
% change year-on-year
+5.96% +0.66%
Number of hourly rates quoted 144 199 199
Median hourly rate £18.50 £29.00 £19.00
Median hourly rate % change year-on-year
-36.20% +52.63%
90% offered a hourly rate of more than £11.00 £13.00 £11.50
10% offered a hourly rate of more than £49.55 £48.00 £49.50
UK excluding London median hourly rate £17.50 £18.00 £16.84
% change year-on-year
-2.77% +6.92%

3rd Line Support
Jobs Demand Trend in the North West

The demand trend of IT contracts across the North West region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the North West

3rd Line Support
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the North West region.

3rd Line Support Daily Rate Trend in the North West

3rd Line Support
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the North West region over the 3 months to 23 February 2017.

3rd Line Support Daily Rate Histogram in the North West

3rd Line Support
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the North West region.

3rd Line Support Hourly Rate Trend in the North West

3rd Line Support
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the North West region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +15 6 £300 +25.00% 7
Cheshire +32 4 £115 -54.00% 6
Merseyside -5 1 - - 3
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 23 February 2017, 3rd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring 3rd Line Support in the job title.

1 27 (84.38%) Windows
2 19 (59.38%) VMware
3 18 (56.25%) Windows Server
4 14 (43.75%) Citrix
5 11 (34.38%) Windows Server 2008
5 11 (34.38%) Microsoft
5 11 (34.38%) Active Directory
6 10 (31.25%) Windows Server 2012
7 8 (25.00%) Microsoft Certification
7 8 (25.00%) Project Management
8 7 (21.88%) Firewall
8 7 (21.88%) MCSE
9 6 (18.75%) MS Office
9 6 (18.75%) Windows 7
9 6 (18.75%) SCCM
10 5 (15.63%) VMware Infrastructure
10 5 (15.63%) AppSense
10 5 (15.63%) Office 365
10 5 (15.63%) NHS
11 4 (12.50%) Linux
11 4 (12.50%) MS Excel
11 4 (12.50%) DHCP
11 4 (12.50%) DNS
11 4 (12.50%) Microsoft App-V
11 4 (12.50%) Analytical Skills
12 3 (9.38%) Windows 10
12 3 (9.38%) Apple iOS
12 3 (9.38%) WAN
12 3 (9.38%) MS Exchange
12 3 (9.38%) LAN

3rd Line Support Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (9.38%) MS Exchange
2 1 (3.13%) Confluence
2 1 (3.13%) Exchange Server 2010
2 1 (3.13%) Exchange Server 2013
Applications
1 6 (18.75%) MS Office
2 4 (12.50%) MS Excel
Cloud Services
1 5 (15.63%) Office 365
2 1 (3.13%) Amazon AWS
2 1 (3.13%) Amazon EC2
2 1 (3.13%) Amazon S3
2 1 (3.13%) Microsoft Azure
2 1 (3.13%) Virtual Private Cloud
Communications & Networking
1 7 (21.88%) Firewall
2 4 (12.50%) DHCP
2 4 (12.50%) DNS
3 3 (9.38%) LAN
3 3 (9.38%) WAN
4 2 (6.25%) Internet
4 2 (6.25%) SAN
5 1 (3.13%) 3G
5 1 (3.13%) Cisco IPT
5 1 (3.13%) Ethernet
5 1 (3.13%) Kerberos
5 1 (3.13%) TCP/IP
5 1 (3.13%) VLAN
5 1 (3.13%) VoIP
5 1 (3.13%) VPN
5 1 (3.13%) Wi-Fi
5 1 (3.13%) WLAN
Database & Business Intelligence
1 1 (3.13%) SQL Server
Development Applications
1 2 (6.25%) JIRA
General
1 1 (3.13%) Banking
1 1 (3.13%) Finance
1 1 (3.13%) Manufacturing
1 1 (3.13%) Marketing
1 1 (3.13%) Pharmaceutical
Miscellaneous
1 5 (15.63%) NHS
2 4 (12.50%) Analytical Skills
3 2 (6.25%) BYOD
3 2 (6.25%) Data Centre
4 1 (3.13%) Fat Client
4 1 (3.13%) iPad
4 1 (3.13%) Life Science
4 1 (3.13%) Thin Client
Operating Systems
1 27 (84.38%) Windows
2 18 (56.25%) Windows Server
3 11 (34.38%) Windows Server 2008
4 10 (31.25%) Windows Server 2012
5 6 (18.75%) Windows 7
6 4 (12.50%) Linux
7 3 (9.38%) Apple iOS
7 3 (9.38%) Windows 10
8 2 (6.25%) Windows Server 2003
9 1 (3.13%) CentOS
9 1 (3.13%) Red Hat Enterprise Linux
9 1 (3.13%) Windows 8
Processes & Methodologies
1 8 (25.00%) Project Management
2 3 (9.38%) ITIL
3 2 (6.25%) Change Management
3 2 (6.25%) Mobile Device Management
3 2 (6.25%) Service Management
4 1 (3.13%) Agile Software Development
4 1 (3.13%) Application Virtualisation
4 1 (3.13%) Customer Requirements
4 1 (3.13%) Cybersecurity
4 1 (3.13%) Data Analysis
4 1 (3.13%) Data Migration
4 1 (3.13%) DevOps
4 1 (3.13%) Facilities Management
4 1 (3.13%) Migration
4 1 (3.13%) Problem Management
4 1 (3.13%) Server Building
4 1 (3.13%) Server Patching
4 1 (3.13%) Software Delivery
4 1 (3.13%) Time Management
4 1 (3.13%) User Acceptance Testing
Programming Languages
1 2 (6.25%) SQL
2 1 (3.13%) Java
2 1 (3.13%) Python
2 1 (3.13%) R
Qualifications
1 8 (25.00%) Microsoft Certification
2 7 (21.88%) MCSE
3 2 (6.25%) CCNA
3 2 (6.25%) Cisco Certification
3 2 (6.25%) MCITP
3 2 (6.25%) MCP
4 1 (3.13%) MCSA
4 1 (3.13%) MCTS
4 1 (3.13%) SC Cleared
4 1 (3.13%) Security Cleared
Quality Assurance & Compliance
1 2 (6.25%) SLA
2 1 (3.13%) GxP
System Software
1 11 (34.38%) Active Directory
2 5 (15.63%) VMware Infrastructure
3 4 (12.50%) Microsoft App-V
4 2 (6.25%) XenApp
5 1 (3.13%) Hyper-V
5 1 (3.13%) Terminal Services
5 1 (3.13%) VMware ESXi
5 1 (3.13%) VMware Workstation
5 1 (3.13%) vSphere
5 1 (3.13%) XenDesktop
Systems Management
1 6 (18.75%) SCCM
2 2 (6.25%) SmoothWall
3 1 (3.13%) AirWatch
3 1 (3.13%) Ansible
3 1 (3.13%) AppDNA
3 1 (3.13%) FreeIPA
3 1 (3.13%) Opscode Chef
3 1 (3.13%) Systems Management Server (SMS)
Vendors
1 19 (59.38%) VMware
2 14 (43.75%) Citrix
3 11 (34.38%) Microsoft
4 5 (15.63%) AppSense
5 2 (6.25%) Cisco
5 2 (6.25%) Fortinet
5 2 (6.25%) Intel Security
5 2 (6.25%) MobileIron
6 1 (3.13%) Acronis
6 1 (3.13%) Apple
6 1 (3.13%) Atlassian
6 1 (3.13%) Hortonworks
6 1 (3.13%) Juniper
6 1 (3.13%) NetApp
6 1 (3.13%) Remedy
6 1 (3.13%) Symantec
6 1 (3.13%) ThinPrint
6 1 (3.13%) Veeam
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