The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Third Line Support
Rank 116 121 112
Rank change year-on-year
+5 -9
Contract jobs requiring a 3rd Line Support 16 9 13
As % of all contract IT jobs located in the North West 0.51% 0.33% 0.49%
As % of the Job Titles category 0.55% 0.36% 0.54%
Number of daily rates quoted 7 1 1
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£230 £325 £275
Average daily rate % change year-on-year
-29.23% +18.18%
UK excluding London average daily rate £275 £260 £250
% change year-on-year
+5.76% +4.00%
Number of hourly rates quoted 5 3 8
Average hourly rate £29.00 £30.00 £23.00
Average hourly rate % change year-on-year
-3.33% +30.43%
90% offered a hourly rate of more than £22.90 £19.20 £21.00
10% offered a hourly rate of more than £30.00 £30.00 £26.50
UK excluding London average hourly rate £25.00 £23.20 £21.50
% change year-on-year
+7.75% +7.90%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
2909 2523 2391
As % of all contract IT jobs located in the North West 92.79% 92.08% 90.98%
Number of daily rates quoted 1669 1289 1225
Average daily rate £350 £350 £325
Average daily rate % change year-on-year
- +7.69%
90% offered a daily rate of more than £235 £200 £200
10% offered a daily rate of more than £514 £500 £489
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 170 179 178
Average hourly rate £17.50 £17.50 £18.68
Average hourly rate % change year-on-year
- -6.31%
90% offered a hourly rate of more than £11.00 £12.78 £11.30
10% offered a hourly rate of more than £37.00 £40.00 £42.17
UK excluding London average hourly rate £16.00 £16.50 £18.00
% change year-on-year
-3.03% -8.33%

3rd Line Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the North West

3rd Line Support
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the North West region.

3rd Line Support Daily Rate Trend in the North West

3rd Line Support
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the North West region.

3rd Line Support Hourly Rate Trend in the North West

3rd Line Support
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the North West region over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +3 9 £250 -23.07% 4
Merseyside -7 3 £216 -
Lancashire -17 2 - -
Cheshire - - - - 5
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the North West

For the 6 months to 23 January 2015, IT contractor jobs across the North West region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 28 (90.32%) Windows
2 26 (83.87%) Active Directory
3 22 (70.97%) VMware
4 19 (61.29%) Windows Server 2008
5 15 (48.39%) Windows Server 2012
6 13 (41.94%) Windows Server 2003
7 12 (38.71%) SAN
8 11 (35.48%) Microsoft
8 11 (35.48%) MS Exchange
8 11 (35.48%) Windows 7
9 10 (32.26%) SCCM
9 10 (32.26%) Firewall
10 8 (25.81%) Citrix
10 8 (25.81%) VMware Infrastructure
10 8 (25.81%) Exchange Server 2010
11 7 (22.58%) Hyper-V
11 7 (22.58%) NetApp
11 7 (22.58%) LAN
11 7 (22.58%) SQL Server
12 6 (19.35%) ITIL
13 5 (16.13%) Microsoft Certification
13 5 (16.13%) MS Excel
13 5 (16.13%) Windows XP
13 5 (16.13%) Cisco
14 4 (12.90%) EMC
14 4 (12.90%) DNS
14 4 (12.90%) DHCP
14 4 (12.90%) MCSE
14 4 (12.90%) SQL
15 3 (9.68%) Wi-Fi

3rd Line Support
Top Related IT Skills in the North West by Category

For the 6 months to 23 January 2015, IT contractor jobs across the North West region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (35.48%) MS Exchange
2 8 (25.81%) Exchange Server 2010
3 3 (9.68%) SharePoint
3 3 (9.68%) Exchange Server 2007
4 1 (3.23%) BizTalk Server
4 1 (3.23%) IIS
4 1 (3.23%) Exchange Server 2003
4 1 (3.23%) Exchange Server 2013
Applications
1 5 (16.13%) MS Excel
2 3 (9.68%) MS Office
Communications & Networking
1 12 (38.71%) SAN
2 10 (32.26%) Firewall
3 7 (22.58%) LAN
4 4 (12.90%) DNS
4 4 (12.90%) DHCP
5 3 (9.68%) Wi-Fi
5 3 (9.68%) SMS
5 3 (9.68%) WAN
5 3 (9.68%) VLAN
6 2 (6.45%) TCP/IP
6 2 (6.45%) 3G
7 1 (3.23%) MPLS
7 1 (3.23%) Internet
7 1 (3.23%) BGP
7 1 (3.23%) ADSL
7 1 (3.23%) OpenLDAP
7 1 (3.23%) VPLS
Database & Business Intelligence
1 7 (22.58%) SQL Server
2 3 (9.68%) SQL Server 2008
3 2 (6.45%) SQL Server 2005
4 1 (3.23%) SQL Server 2000
4 1 (3.23%) Data Mining
4 1 (3.23%) MySQL
Development Applications
1 1 (3.23%) VSS/SourceSafe
General
1 3 (9.68%) Finance
Libraries, Frameworks & Software Standards
1 1 (3.23%) Application Packaging
Miscellaneous
1 2 (6.45%) Clustering
1 2 (6.45%) Fat Client
1 2 (6.45%) NHS
1 2 (6.45%) Thin Client
2 1 (3.23%) Replication
2 1 (3.23%) CLARiiON
2 1 (3.23%) Analytical Skills
Operating Systems
1 28 (90.32%) Windows
2 19 (61.29%) Windows Server 2008
3 15 (48.39%) Windows Server 2012
4 13 (41.94%) Windows Server 2003
5 11 (35.48%) Windows 7
6 5 (16.13%) Windows XP
7 3 (9.68%) Linux
8 1 (3.23%) Red Hat Enterprise Linux
Processes & Methodologies
1 6 (19.35%) ITIL
2 1 (3.23%) Configuration Management
2 1 (3.23%) Migration
2 1 (3.23%) Service Management
2 1 (3.23%) Disaster Recovery
2 1 (3.23%) E-Commerce
2 1 (3.23%) Technical Analysis
2 1 (3.23%) Mentoring
Programming Languages
1 4 (12.90%) SQL
2 2 (6.45%) PowerShell
Qualifications
1 5 (16.13%) Microsoft Certification
2 4 (12.90%) MCSE
3 3 (9.68%) VMware Certified Professional (VCP)
4 2 (6.45%) MCITP
4 2 (6.45%) Cisco Certification
5 1 (3.23%) CCNP
5 1 (3.23%) CCNA
5 1 (3.23%) MCSA
5 1 (3.23%) MCP
5 1 (3.23%) SC Cleared
5 1 (3.23%) Security Cleared
5 1 (3.23%) MCTS
System Software
1 26 (83.87%) Active Directory
2 8 (25.81%) VMware Infrastructure
3 7 (22.58%) Hyper-V
4 2 (6.45%) XenApp
4 2 (6.45%) VMware ESX
5 1 (3.23%) Microsoft App-V
5 1 (3.23%) VMware ESXi
Systems Management
1 10 (32.26%) SCCM
2 2 (6.45%) NetBackup
3 1 (3.23%) Backup Exec
3 1 (3.23%) PureDisk
3 1 (3.23%) HP SIM
3 1 (3.23%) SCOM
3 1 (3.23%) WMI
3 1 (3.23%) WSUS
3 1 (3.23%) SCDPM
Vendors
1 22 (70.97%) VMware
2 11 (35.48%) Microsoft
3 8 (25.81%) Citrix
4 7 (22.58%) NetApp
5 5 (16.13%) Cisco
6 4 (12.90%) EMC
7 2 (6.45%) HP
7 2 (6.45%) McAfee
7 2 (6.45%) CheckPoint
8 1 (3.23%) Remedy
8 1 (3.23%) AppSense
8 1 (3.23%) Red Hat
8 1 (3.23%) Infor
8 1 (3.23%) SolarWinds
8 1 (3.23%) Open-E