The first table below looks at the demand for the 3rd Line Support role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Third Line Support
Rank 96 115 114
Rank change year-on-year
+19 -1
Contract jobs requiring a 3rd Line Support 22 17 12
As % of all contract IT jobs located in the North West 0.944% 0.546% 0.393%
As % of the Job Titles category 1.012% 0.596% 0.426%
Number of daily rates quoted 7 4 2
Average daily rate £240 £190 £245
Average daily rate % change year-on-year
+26.31% -22.44%
90% offered a daily rate of more than £186 £150 £229
10% offered a daily rate of more than £354 £278 £261
UK excluding London average daily rate £281 £258 £238
% change year-on-year
+9.22% +8.42%
Number of hourly rates quoted 3 3 1
Average hourly rate £22.00 £16.50 £20.50
Average hourly rate % change year-on-year
+33.33% -19.51%
UK excluding London average hourly rate £22.00 £20.03 £21.50
% change year-on-year
+9.83% -6.83%
All Job Titles
North West
Contract IT job ads with a match in the
Job Titles category
2173 2851 2817
As % of all contract IT jobs located in the North West 93.22% 91.64% 92.36%
Number of daily rates quoted 1036 1402 1393
Average daily rate £338 £325 £325
Average daily rate % change year-on-year
+3.84% -
90% offered a daily rate of more than £210 £225 £185
10% offered a daily rate of more than £475 £475 £468
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 170 171 189
Average hourly rate £17.50 £19.50 £18.00
Average hourly rate % change year-on-year
-10.25% +8.33%
90% offered a hourly rate of more than £11.50 £12.50 £10.00
10% offered a hourly rate of more than £45.00 £33.32 £40.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
3rd Line Support
England

3rd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support across the North West region as a proportion of the total demand within the Job Titles category.

North West 3rd Line Support Jobs Demand Trend

3rd Line Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the North West region.

North West 3rd Line Support Daily Rate Trend

3rd Line Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the North West region over the 3 months to 24 May 2013.

North West 3rd Line Support Daily Rate Histogram

3rd Line Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the North West region.

North West 3rd Line Support Hourly Rate Trend

3rd Line Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the North West region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Cheshire +11 15 £250 -
Manchester +10 6 £177 -21.20%
Lancashire +5 1 - -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the North West region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 23 (56.10%) Active Directory
2 20 (48.78%) Windows
3 17 (41.46%) Windows Server 2008
4 15 (36.59%) VMware
4 15 (36.59%) ITIL
5 13 (31.71%) MS Exchange
5 13 (31.71%) Microsoft
6 12 (29.27%) Windows Server 2003
7 11 (26.83%) Citrix
8 9 (21.95%) Exchange Server 2010
9 8 (19.51%) VMware Infrastructure
9 8 (19.51%) Retail
9 8 (19.51%) SharePoint
10 7 (17.07%) Exchange Server 2003
10 7 (17.07%) Exchange Server 2007
10 7 (17.07%) SCCM
10 7 (17.07%) XenApp
11 6 (14.63%) AppSense
12 5 (12.20%) DameWare
12 5 (12.20%) Finance
12 5 (12.20%) Team Foundation Server
12 5 (12.20%) JIRA
12 5 (12.20%) WSUS
12 5 (12.20%) MS Excel
12 5 (12.20%) Cisco
12 5 (12.20%) DHCP
12 5 (12.20%) DNS
13 4 (9.756%) SQL
13 4 (9.756%) Problem Management
13 4 (9.756%) Citrix Presentation Server

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the North West region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 3 (7.317%) Application Packaging
2 1 (2.439%) COM
2 1 (2.439%) Middleware
Application Platforms
1 13 (31.71%) MS Exchange
2 9 (21.95%) Exchange Server 2010
3 8 (19.51%) SharePoint
4 7 (17.07%) Exchange Server 2003
4 7 (17.07%) Exchange Server 2007
5 1 (2.439%) SharePoint 2010
5 1 (2.439%) Blackberry Enterprise Server
Applications
1 5 (12.20%) MS Excel
2 2 (4.878%) MS Office
Communications & Networking
1 5 (12.20%) DHCP
1 5 (12.20%) DNS
2 3 (7.317%) Wireless
2 3 (7.317%) SAN
3 2 (4.878%) VPN
3 2 (4.878%) Ethernet
3 2 (4.878%) WAN
4 1 (2.439%) NAS
4 1 (2.439%) Firewall
4 1 (2.439%) LAN
4 1 (2.439%) VoIP
4 1 (2.439%) WLAN
4 1 (2.439%) SMTP
4 1 (2.439%) TCP/IP
4 1 (2.439%) SSL
4 1 (2.439%) Internet
Database & Business Intelligence
1 2 (4.878%) SQL Server
1 2 (4.878%) SQL Server 2005
2 1 (2.439%) SQL Server 2008
2 1 (2.439%) SQL Server 2000
Development Applications
1 5 (12.20%) Team Foundation Server
1 5 (12.20%) JIRA
General
1 8 (19.51%) Retail
2 5 (12.20%) Finance
3 2 (4.878%) Banking
Miscellaneous
1 2 (4.878%) EPoS
1 2 (4.878%) Smartcard
1 2 (4.878%) Blackberry
1 2 (4.878%) Client/Server
2 1 (2.439%) Fat Client
2 1 (2.439%) Management Information System
2 1 (2.439%) Clustering
2 1 (2.439%) NHS
2 1 (2.439%) Thin Client
Operating Systems
1 20 (48.78%) Windows
2 17 (41.46%) Windows Server 2008
3 12 (29.27%) Windows Server 2003
4 3 (7.317%) Windows 2000 Server
4 3 (7.317%) Windows XP
5 1 (2.439%) Windows 7
5 1 (2.439%) Windows Vista
5 1 (2.439%) Windows NT
5 1 (2.439%) Windows 2000
Processes & Methodologies
1 15 (36.59%) ITIL
2 4 (9.756%) Problem Management
3 3 (7.317%) Migration
3 3 (7.317%) Service Delivery
4 2 (4.878%) Asset Management
4 2 (4.878%) Disaster Recovery
5 1 (2.439%) Network Architecture
5 1 (2.439%) Root Cause Analysis
5 1 (2.439%) Integration Testing
5 1 (2.439%) Content Management
5 1 (2.439%) Data Analysis
5 1 (2.439%) Systems Analysis
5 1 (2.439%) Change Management
Programming Languages
1 4 (9.756%) SQL
2 2 (4.878%) VBScript
2 2 (4.878%) VB
3 1 (2.439%) PowerShell
Qualifications
1 1 (2.439%) Security Cleared
1 1 (2.439%) MCITP
1 1 (2.439%) MCDST
1 1 (2.439%) MCP
1 1 (2.439%) CCNP
1 1 (2.439%) Cisco Certification
1 1 (2.439%) Microsoft Certification
System Software
1 23 (56.10%) Active Directory
2 8 (19.51%) VMware Infrastructure
3 7 (17.07%) XenApp
4 4 (9.756%) Citrix Presentation Server
5 2 (4.878%) Hyper-V
5 2 (4.878%) XenDesktop
5 2 (4.878%) vSphere
6 1 (2.439%) UAG
6 1 (2.439%) VMware ESX
6 1 (2.439%) Microsoft App-V
Systems Management
1 7 (17.07%) SCCM
2 5 (12.20%) DameWare
2 5 (12.20%) WSUS
3 2 (4.878%) McAfee ePO
4 1 (2.439%) SCOM
4 1 (2.439%) Backup Exec
Vendors
1 15 (36.59%) VMware
2 13 (31.71%) Microsoft
3 11 (26.83%) Citrix
4 6 (14.63%) AppSense
5 5 (12.20%) Cisco
6 2 (4.878%) NetApp
6 2 (4.878%) McAfee
6 2 (4.878%) Intel
7 1 (2.439%) SurfControl
7 1 (2.439%) HP
7 1 (2.439%) Dell
7 1 (2.439%) EMC
7 1 (2.439%) Websense
7 1 (2.439%) Sophos
7 1 (2.439%) Symantec
7 1 (2.439%) Juniper
Greater Manchester
The 3rd Line IT Support Engineer will be required to oversee the deployment and configuration of Windows 2008, Active Directory including Group Policy, migrate user data and to...
Oscar Associates (UK) Ltd
Rate: £175 - £225 per day
Posted: 23 May 2013