The statistics below represent IT contracts advertised across the North West region that had 3rd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 3 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Third Line Support
Rank 138 147 128
Rank change year-on-year
+9 -19
Contract jobs requiring a 3rd Line Support 19 17 16
As % of all contract IT jobs located in the North West 0.60% 0.41% 0.49%
As % of the Job Titles category 0.63% 0.43% 0.52%
Number of daily rates quoted 11 11 9
Median daily rate £250 £250 £230
Median daily rate % change year-on-year
- +8.69%
90% offered a daily rate of more than £165 £215 £158
10% offered a daily rate of more than £350 £275 £336
UK excluding London median daily rate £275 £259 £255
% change year-on-year
+6.28% +1.47%
Number of hourly rates quoted 2 0 3
Median hourly rate £20.33 - £25.00
90% offered a hourly rate of more than £19.79 - £17.20
10% offered a hourly rate of more than £20.87 - £29.00
UK excluding London median hourly rate £23.50 £22.50 £24.00
% change year-on-year
+4.44% -6.25%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3008 3931 3083
As % of all contract IT jobs located in the North West 94.50% 93.89% 94.31%
Number of daily rates quoted 1973 2365 1804
Median daily rate £400 £385 £350
Median daily rate % change year-on-year
+3.89% +10.00%
90% offered a daily rate of more than £250 £225 £220
10% offered a daily rate of more than £563 £550 £520
UK excluding London median daily rate £398 £385 £375
% change year-on-year
+3.24% +2.66%
Number of hourly rates quoted 101 187 178
Median hourly rate £19.66 £17.77 £15.13
Median hourly rate % change year-on-year
+10.63% +17.48%
90% offered a hourly rate of more than £12.35 £11.50 £10.00
10% offered a hourly rate of more than £42.50 £42.00 £36.00
UK excluding London median hourly rate £16.50 £17.00 £15.85
% change year-on-year
-2.94% +7.25%

3rd Line Support
Jobs Demand Trend in the North West

The demand trend of IT contracts across the North West region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the North West

3rd Line Support
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the North West region.

3rd Line Support Daily Rate Trend in the North West

3rd Line Support
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the North West region over the 3 months to 3 December 2016.

3rd Line Support Daily Rate Histogram in the North West

3rd Line Support
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the North West region.

3rd Line Support Hourly Rate Trend in the North West

3rd Line Support
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the North West region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +9 10 £197 -21.20% 5
Cheshire +10 8 £338 +22.72% 2
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 3 December 2016, 3rd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring 3rd Line Support in the job title.

1 24 (77.42%) Windows
2 20 (64.52%) Windows Server
3 17 (54.84%) VMware
4 16 (51.61%) Windows Server 2008
4 16 (51.61%) Active Directory
5 13 (41.94%) Microsoft
5 13 (41.94%) Windows Server 2012
6 10 (32.26%) Citrix
6 10 (32.26%) MS Office
7 8 (25.81%) Microsoft Certification
8 7 (22.58%) Office 365
8 7 (22.58%) MCSE
8 7 (22.58%) NHS
8 7 (22.58%) VMware Infrastructure
8 7 (22.58%) SCCM
8 7 (22.58%) Windows 7
9 6 (19.35%) MS Excel
9 6 (19.35%) DHCP
9 6 (19.35%) MS Exchange
9 6 (19.35%) DNS
10 5 (16.13%) Windows Server 2003
10 5 (16.13%) Firewall
10 5 (16.13%) Project Management
10 5 (16.13%) AppSense
10 5 (16.13%) Analytical Skills
11 4 (12.90%) Microsoft App-V
11 4 (12.90%) Intel Security
11 4 (12.90%) Cisco
11 4 (12.90%) Linux
11 4 (12.90%) ITIL

3rd Line Support Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (19.35%) MS Exchange
2 2 (6.45%) Exchange Server 2010
3 1 (3.23%) Exchange Server 2013
3 1 (3.23%) IIS
3 1 (3.23%) SharePoint
3 1 (3.23%) Skype for Business
Applications
1 10 (32.26%) MS Office
2 6 (19.35%) MS Excel
Business Applications
1 1 (3.23%) Dynamics NAV
Cloud Services
1 7 (22.58%) Office 365
2 2 (6.45%) Amazon AWS
2 2 (6.45%) Amazon EC2
3 1 (3.23%) Amazon S3
3 1 (3.23%) IBM Cloud
3 1 (3.23%) SoftLayer
3 1 (3.23%) Virtual Private Cloud
Communications & Networking
1 6 (19.35%) DHCP
1 6 (19.35%) DNS
2 5 (16.13%) Firewall
3 2 (6.45%) Internet
3 2 (6.45%) LAN
3 2 (6.45%) SAN
3 2 (6.45%) VLAN
3 2 (6.45%) WAN
4 1 (3.23%) 3G
4 1 (3.23%) Cisco ASA
4 1 (3.23%) Cisco IPT
4 1 (3.23%) Ethernet
4 1 (3.23%) Fibre Channel
4 1 (3.23%) iSCSI
4 1 (3.23%) Kerberos
4 1 (3.23%) Skype
4 1 (3.23%) TCP/IP
4 1 (3.23%) VPN
4 1 (3.23%) Wi-Fi
4 1 (3.23%) WLAN
Database & Business Intelligence
1 3 (9.68%) SQL Server
Development Applications
1 1 (3.23%) JIRA
General
1 1 (3.23%) Banking
1 1 (3.23%) Finance
1 1 (3.23%) Manufacturing
1 1 (3.23%) Retail
1 1 (3.23%) Telecoms
Miscellaneous
1 7 (22.58%) NHS
2 5 (16.13%) Analytical Skills
3 2 (6.45%) BYOD
3 2 (6.45%) Client/Server
4 1 (3.23%) Data Centre
4 1 (3.23%) Fat Client
4 1 (3.23%) Replication
4 1 (3.23%) Thin Client
Operating Systems
1 24 (77.42%) Windows
2 20 (64.52%) Windows Server
3 16 (51.61%) Windows Server 2008
4 13 (41.94%) Windows Server 2012
5 7 (22.58%) Windows 7
6 5 (16.13%) Windows Server 2003
7 4 (12.90%) Linux
8 3 (9.68%) Apple iOS
9 2 (6.45%) Windows 10
9 2 (6.45%) Windows 8
10 1 (3.23%) CentOS
10 1 (3.23%) Red Hat Enterprise Linux
Processes & Methodologies
1 5 (16.13%) Project Management
2 4 (12.90%) ITIL
3 3 (9.68%) Incident Management
4 2 (6.45%) Migration
4 2 (6.45%) Mobile Device Management
5 1 (3.23%) Agile Software Development
5 1 (3.23%) Application Virtualisation
5 1 (3.23%) Change Management
5 1 (3.23%) Configuration Management
5 1 (3.23%) Cybersecurity
5 1 (3.23%) DevOps
5 1 (3.23%) ERP
5 1 (3.23%) Infrastructure Transformation
5 1 (3.23%) Kalman Filter
5 1 (3.23%) People Management
5 1 (3.23%) PRINCE2
5 1 (3.23%) Service Management
5 1 (3.23%) Software Delivery
5 1 (3.23%) Software Licensing
5 1 (3.23%) Web Filtering
Programming Languages
1 4 (12.90%) SQL
2 2 (6.45%) PowerShell
3 1 (3.23%) C
3 1 (3.23%) Java
3 1 (3.23%) Python
3 1 (3.23%) R
3 1 (3.23%) VB
Qualifications
1 8 (25.81%) Microsoft Certification
2 7 (22.58%) MCSE
3 3 (9.68%) CCNA
3 3 (9.68%) Cisco Certification
4 2 (6.45%) MCSA
5 1 (3.23%) MCITP
5 1 (3.23%) SC Cleared
5 1 (3.23%) Security Cleared
5 1 (3.23%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (3.23%) PCI DSS
System Software
1 16 (51.61%) Active Directory
2 7 (22.58%) VMware Infrastructure
3 4 (12.90%) Microsoft App-V
4 3 (9.68%) XenApp
5 2 (6.45%) vSphere
6 1 (3.23%) NFS
6 1 (3.23%) Virtual Machines
6 1 (3.23%) VMware ESXi
6 1 (3.23%) Xen
Systems Management
1 7 (22.58%) SCCM
2 2 (6.45%) SmoothWall
3 1 (3.23%) AirWatch
3 1 (3.23%) Ansible
3 1 (3.23%) Backup Exec
3 1 (3.23%) FreeIPA
3 1 (3.23%) McAfee ePO
3 1 (3.23%) Opscode Chef
3 1 (3.23%) Systems Management Server (SMS)
3 1 (3.23%) WSUS
Vendors
1 17 (54.84%) VMware
2 13 (41.94%) Microsoft
3 10 (32.26%) Citrix
4 5 (16.13%) AppSense
5 4 (12.90%) Cisco
5 4 (12.90%) Intel Security
6 3 (9.68%) NetApp
6 3 (9.68%) Veeam
7 2 (6.45%) Fortinet
7 2 (6.45%) MobileIron
7 2 (6.45%) Symantec
8 1 (3.23%) Apple
8 1 (3.23%) Forcepoint
8 1 (3.23%) Hortonworks
8 1 (3.23%) HP
8 1 (3.23%) IBM
8 1 (3.23%) Juniper
8 1 (3.23%) Mitel
8 1 (3.23%) Sophos
8 1 (3.23%) ThinPrint