The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Third Line Support
Rank 109 111 98
Rank change year-on-year
+2 -13
Contract jobs requiring a 3rd Line Support 36 18 27
As % of all contract IT jobs located in the North West 0.99% 0.59% 1.08%
As % of the Job Titles category 1.06% 0.63% 1.16%
Number of daily rates quoted 31 9 11
Average daily rate
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£278 £223 £300
Average daily rate % change year-on-year
+24.27% -25.57%
90% offered a daily rate of more than £215 £202 £226
10% offered a daily rate of more than £325 £300 £425
UK excluding London average daily rate £275 £222 £286
% change year-on-year
+24.07% -22.56%
Number of hourly rates quoted 3 0 4
Average hourly rate £19.00 - £24.75
UK excluding London average hourly rate £21.00 £19.50 £21.50
% change year-on-year
+7.69% -9.30%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3386 2864 2322
As % of all contract IT jobs located in the North West 93.30% 93.47% 93.25%
Number of daily rates quoted 1974 1544 1102
Average daily rate £375 £350 £333
Average daily rate % change year-on-year
+7.14% +5.26%
90% offered a daily rate of more than £230 £223 £205
10% offered a daily rate of more than £525 £523 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 186 168 171
Average hourly rate £17.50 £16.25 £17.50
Average hourly rate % change year-on-year
+7.69% -7.14%
90% offered a hourly rate of more than £11.50 £10.00 £11.50
10% offered a hourly rate of more than £47.71 £40.00 £40.00
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

3rd Line Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the North West

3rd Line Support
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the North West region.

3rd Line Support Daily Rate Trend in the North West

3rd Line Support
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the North West region over the 3 months to 2 July 2015.

3rd Line Support Daily Rate Histogram in the North West

3rd Line Support
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the North West region.

3rd Line Support Hourly Rate Trend in the North West

3rd Line Support
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the North West region over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +12 28 £288 +23.65% 8
Merseyside - 4 £223 - 1
Cheshire -5 2 £220 -12.87% 7
Lancashire 0 1 £203 -9.31%
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the North West

For the 6 months to 2 July 2015, IT contractor jobs across the North West region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 42 (85.71%) Windows
2 40 (81.63%) VMware
3 35 (71.43%) Active Directory
4 30 (61.22%) Citrix
5 26 (53.06%) MS Exchange
6 24 (48.98%) Hyper-V
7 22 (44.90%) SCCM
8 19 (38.78%) XenApp
8 19 (38.78%) Microsoft
9 18 (36.73%) Exchange Server 2010
10 15 (30.61%) Exchange Server 2013
10 15 (30.61%) Windows Server 2008
11 14 (28.57%) VMware Infrastructure
12 12 (24.49%) SQL
13 11 (22.45%) Windows Server 2003
13 11 (22.45%) Windows Server 2012
14 10 (20.41%) SQL Server
15 7 (14.29%) SAN
16 5 (10.20%) Firewall
16 5 (10.20%) Sophos
16 5 (10.20%) Microsoft Certification
16 5 (10.20%) MS Office
16 5 (10.20%) Office 365
16 5 (10.20%) SQL Server 2008
16 5 (10.20%) Veeam
16 5 (10.20%) VMware ESXi
16 5 (10.20%) SCOM
17 4 (8.16%) PowerShell
17 4 (8.16%) ITIL
17 4 (8.16%) CCNA

3rd Line Support
Top Related IT Skills in the North West by Category

For the 6 months to 2 July 2015, IT contractor jobs across the North West region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (53.06%) MS Exchange
2 18 (36.73%) Exchange Server 2010
3 15 (30.61%) Exchange Server 2013
4 2 (4.08%) SharePoint
5 1 (2.04%) BizTalk Server
5 1 (2.04%) Exchange Server 2003
Applications
1 5 (10.20%) MS Office
Cloud Services
1 5 (10.20%) Office 365
Communications & Networking
1 7 (14.29%) SAN
2 5 (10.20%) Firewall
3 2 (4.08%) VPN
3 2 (4.08%) LAN
4 1 (2.04%) SMS
4 1 (2.04%) VoIP
4 1 (2.04%) WAN
4 1 (2.04%) VLAN
Database & Business Intelligence
1 10 (20.41%) SQL Server
2 5 (10.20%) SQL Server 2008
3 3 (6.12%) SQL Server 2005
4 2 (4.08%) SQL Server 2012
5 1 (2.04%) SQL Server Integration Services
5 1 (2.04%) Data Mining
5 1 (2.04%) SQL Server 2000
5 1 (2.04%) SQL Server Reporting Services
General
1 3 (6.12%) Finance
2 2 (4.08%) Retail
3 1 (2.04%) Publishing
Libraries, Frameworks & Software Standards
1 2 (4.08%) Application Packaging
Miscellaneous
1 2 (4.08%) NHS
1 2 (4.08%) Data Centre
2 1 (2.04%) Thin Client
2 1 (2.04%) Blackberry
2 1 (2.04%) CLARiiON
2 1 (2.04%) Clustering
2 1 (2.04%) Fat Client
2 1 (2.04%) Analytical Skills
Operating Systems
1 42 (85.71%) Windows
2 15 (30.61%) Windows Server 2008
3 11 (22.45%) Windows Server 2003
3 11 (22.45%) Windows Server 2012
4 2 (4.08%) Windows 7
4 2 (4.08%) Windows 2000
4 2 (4.08%) Windows NT
4 2 (4.08%) Windows XP
5 1 (2.04%) Linux
5 1 (2.04%) CentOS
Processes & Methodologies
1 4 (8.16%) ITIL
2 3 (6.12%) Migration
2 3 (6.12%) Incident Management
3 1 (2.04%) Infrastructure Management
3 1 (2.04%) Patch Management
3 1 (2.04%) Data Centre Operations
Programming Languages
1 12 (24.49%) SQL
2 4 (8.16%) PowerShell
3 2 (4.08%) T-SQL
4 1 (2.04%) VBScript
4 1 (2.04%) VB
Qualifications
1 5 (10.20%) Microsoft Certification
2 4 (8.16%) CCNA
2 4 (8.16%) Cisco Certification
3 3 (6.12%) CCA
3 3 (6.12%) Citrix Certification
3 3 (6.12%) VMware Certified Professional (VCP)
4 1 (2.04%) SC Cleared
4 1 (2.04%) Security Cleared
Quality Assurance & Compliance
1 1 (2.04%) ISO/IEC 27001
System Software
1 35 (71.43%) Active Directory
2 24 (48.98%) Hyper-V
3 19 (38.78%) XenApp
4 14 (28.57%) VMware Infrastructure
5 5 (10.20%) VMware ESXi
6 3 (6.12%) vSphere
7 2 (4.08%) XenDesktop
7 2 (4.08%) VMware ESX
8 1 (2.04%) Microsoft App-V
8 1 (2.04%) Terminal Services
Systems Management
1 22 (44.90%) SCCM
2 5 (10.20%) SCOM
3 4 (8.16%) Backup Exec
4 1 (2.04%) WSUS
4 1 (2.04%) Norton AntiVirus
Vendors
1 40 (81.63%) VMware
2 30 (61.22%) Citrix
3 19 (38.78%) Microsoft
4 5 (10.20%) Veeam
4 5 (10.20%) Sophos
5 4 (8.16%) Symantec
5 4 (8.16%) McAfee
6 3 (6.12%) NetApp
7 2 (4.08%) HP
7 2 (4.08%) Cisco
8 1 (2.04%) PlateSpin
8 1 (2.04%) EMC
8 1 (2.04%) Juniper
8 1 (2.04%) Veritas
8 1 (2.04%) Red Hat
8 1 (2.04%) CheckPoint
Manchester, Lancashire
Oscar Associates (UK) Ltd
Rate: £250 per day
Posted: 6 days ago
Manchester
Computer Futures
Rate: £200 - £250 per annum + competitive
Posted: 8 days ago
Liverpool
Hays IT - Uk Posting account
Rate: £300.00 per day
Posted: 22 days ago