The table below looks at the statistics for Problem Management skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Problem Management
Rank 121 109 106
Rank change year-on-year
-12 -3
Contract jobs citing Problem Management 20 26 24
As % of all contract IT jobs located in the South West 0.64% 0.91% 0.95%
As % of the Processes & Methodologies category 0.86% 1.23% 1.34%
Number of daily rates quoted 8 5 8
Average daily rate
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of your Daily Rate
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£350 £350 £283
Average daily rate % change year-on-year
- +23.89%
90% offered a daily rate of more than £130 £273 £250
10% offered a daily rate of more than £457 £405 £325
UK excluding London average daily rate £325 £348 £325
% change year-on-year
-6.47% +6.92%
Number of hourly rates quoted 1 7 2
Average hourly rate £29.00 £24.00 £17.00
Average hourly rate % change year-on-year
+20.83% +41.17%
UK excluding London average hourly rate £16.00 £16.17 £14.50
% change year-on-year
-1.02% +11.48%
Problem Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2330 2113 1789
As % of all contract IT jobs located in the South West 74.58% 74.30% 70.68%
Number of daily rates quoted 1518 1288 1133
Average daily rate £400 £375 £350
Average daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £275 £260 £255
10% offered a daily rate of more than £550 £500 £517
UK excluding London average daily rate £400 £375 £363
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 78 89 76
Average hourly rate £36.40 £24.00 £36.50
Average hourly rate % change year-on-year
+51.66% -34.24%
90% offered a hourly rate of more than £17.00 £12.31 £13.73
10% offered a hourly rate of more than £47.00 £40.00 £47.50
UK excluding London average hourly rate £30.00 £27.50 £31.50
% change year-on-year
+9.09% -12.69%

Problem Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the South West

Problem Management
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the South West region.

Problem Management Daily Rate Trend in the South West

Problem Management
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the South West region over the 3 months to 4 March 2015.

Problem Management Daily Rate Histogram in the South West

Problem Management
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the South West region.

Problem Management Hourly Rate Trend in the South West

Problem Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the South West region over the 3 months to 4 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire -8 8 £130 -61.93% 2
Wiltshire +4 6 £390 +11.42% 2
Bristol -4 5 £350 - 2
Somerset - 4 £350 - 1
Dorset -6 1 - - 1
Problem Management
England

Problem Management
Top 30 Related IT Skills in the South West

For the 6 months to 4 March 2015, IT contractor jobs across the South West region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 31 (68.89%) ITIL
2 19 (42.22%) Incident Management
3 15 (33.33%) Security Cleared
3 15 (33.33%) Service Management
4 14 (31.11%) Service Delivery
5 12 (26.67%) SC Cleared
6 8 (17.78%) Finance
6 8 (17.78%) ITIL V3
7 6 (13.33%) Windows
7 6 (13.33%) MS Office
7 6 (13.33%) Linux
7 6 (13.33%) SLA
8 5 (11.11%) TCP/IP
8 5 (11.11%) Change Management
8 5 (11.11%) Microsoft
8 5 (11.11%) Firewall
8 5 (11.11%) Business Continuity
8 5 (11.11%) Root Cause Analysis
9 4 (8.89%) VMware
9 4 (8.89%) ITSM
9 4 (8.89%) Management Information System
9 4 (8.89%) Risk Management
9 4 (8.89%) Citrix
9 4 (8.89%) Configuration Management
9 4 (8.89%) Cisco
9 4 (8.89%) ISO 9001
9 4 (8.89%) MS Excel
10 3 (6.67%) MS Exchange
10 3 (6.67%) Blackberry
10 3 (6.67%) Cisco Certification

Problem Management
Top Related IT Skills in the South West by Category

For the 6 months to 4 March 2015, IT contractor jobs across the South West region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.67%) MS Exchange
2 2 (4.44%) Apache
3 1 (2.22%) IIS
3 1 (2.22%) JBoss
3 1 (2.22%) OpenStack
Applications
1 6 (13.33%) MS Office
2 4 (8.89%) MS Excel
3 1 (2.22%) MS PowerPoint
Communications & Networking
1 5 (11.11%) TCP/IP
1 5 (11.11%) Firewall
2 2 (4.44%) Unified Communications
2 2 (4.44%) Cisco ASA
2 2 (4.44%) HTTP
2 2 (4.44%) LAN
2 2 (4.44%) WAN
3 1 (2.22%) SMTP
3 1 (2.22%) DNS
3 1 (2.22%) LDAP
3 1 (2.22%) GPRS
3 1 (2.22%) GSM
3 1 (2.22%) EIGRP
3 1 (2.22%) SS7
3 1 (2.22%) BGP
3 1 (2.22%) MPLS
3 1 (2.22%) Internet
3 1 (2.22%) SAN
3 1 (2.22%) Wi-Fi
3 1 (2.22%) SSH
Database & Business Intelligence
1 1 (2.22%) SQL Server
1 1 (2.22%) InterSystems Cache
Development Applications
1 1 (2.22%) Git (software)
General
1 8 (17.78%) Finance
2 3 (6.67%) Telecoms
2 3 (6.67%) Banking
3 1 (2.22%) Back Office
3 1 (2.22%) Legal
3 1 (2.22%) Retail
Job Titles
1 8 (17.78%) Incident Manager
2 6 (13.33%) Problem Manager
3 5 (11.11%) Service Manager
4 4 (8.89%) Analyst
5 3 (6.67%) Support Specialist
5 3 (6.67%) Team Leader
5 3 (6.67%) Major Incident Manager
5 3 (6.67%) Service Desk Team Leader
6 2 (4.44%) Service Assurance Manager
6 2 (4.44%) Process Manager
6 2 (4.44%) Senior Network Engineer
6 2 (4.44%) Risk Analyst
6 2 (4.44%) Systems Manager
6 2 (4.44%) Security Analyst
6 2 (4.44%) Support Engineer
6 2 (4.44%) Operations Manager
6 2 (4.44%) Network Engineer
7 1 (2.22%) Project Manager
7 1 (2.22%) Support Technician
7 1 (2.22%) Systems Administrator
Libraries, Frameworks & Software Standards
1 2 (4.44%) ASP.NET
1 2 (4.44%) .NET
2 1 (2.22%) HTML
2 1 (2.22%) CSS
2 1 (2.22%) XML
2 1 (2.22%) WinForms
Miscellaneous
1 4 (8.89%) Management Information System
2 3 (6.67%) Blackberry
2 3 (6.67%) Replication
3 2 (4.44%) Analytical Skills
3 2 (4.44%) Open Source
3 2 (4.44%) NHS
4 1 (2.22%) CESG
4 1 (2.22%) PKI
4 1 (2.22%) Wiki
4 1 (2.22%) Enterprise Storage
Operating Systems
1 6 (13.33%) Windows
1 6 (13.33%) Linux
2 3 (6.67%) Windows 7
2 3 (6.67%) Apple iOS
3 2 (4.44%) Red Hat Enterprise Linux
3 2 (4.44%) UNIX
4 1 (2.22%) Solaris
4 1 (2.22%) Windows Server 2003
4 1 (2.22%) Windows Server 2008
Processes & Methodologies
1 31 (68.89%) ITIL
2 19 (42.22%) Incident Management
3 15 (33.33%) Service Management
4 14 (31.11%) Service Delivery
5 8 (17.78%) ITIL V3
6 5 (11.11%) Change Management
6 5 (11.11%) Business Continuity
6 5 (11.11%) Root Cause Analysis
7 4 (8.89%) ITSM
7 4 (8.89%) Risk Management
7 4 (8.89%) Configuration Management
8 3 (6.67%) Release Management
8 3 (6.67%) Mentoring
8 3 (6.67%) People Management
9 2 (4.44%) Continuous Improvement
9 2 (4.44%) Business Continuity Planning
9 2 (4.44%) Infrastructure Management
9 2 (4.44%) Asset Management
9 2 (4.44%) Data Management
9 2 (4.44%) Knowledge Management
Programming Languages
1 2 (4.44%) Shell Script
1 2 (4.44%) Python
2 1 (2.22%) C
2 1 (2.22%) C#
2 1 (2.22%) JavaScript
2 1 (2.22%) Perl
2 1 (2.22%) Ruby
2 1 (2.22%) Bash Shell
Qualifications
1 15 (33.33%) Security Cleared
2 12 (26.67%) SC Cleared
3 3 (6.67%) Cisco Certification
3 3 (6.67%) CCNP
4 2 (4.44%) CCNA
5 1 (2.22%) CCIE
5 1 (2.22%) CCSA
5 1 (2.22%) DV Cleared
5 1 (2.22%) Degree
Quality Assurance & Compliance
1 6 (13.33%) SLA
2 4 (8.89%) ISO 9001
3 2 (4.44%) Solvency II
4 1 (2.22%) ISO/IEC 20000
System Software
1 3 (6.67%) VMware Infrastructure
2 1 (2.22%) NFS
2 1 (2.22%) ISA Server
2 1 (2.22%) VMware ESX
2 1 (2.22%) Microsoft Virtual Server
2 1 (2.22%) VMware ESXi
Systems Management
1 1 (2.22%) Nagios
1 1 (2.22%) SCCM
1 1 (2.22%) SCOM
1 1 (2.22%) Opscode Chef
1 1 (2.22%) CFEngine
1 1 (2.22%) Puppet
Vendors
1 5 (11.11%) Microsoft
2 4 (8.89%) VMware
2 4 (8.89%) Citrix
2 4 (8.89%) Cisco
3 2 (4.44%) HP
3 2 (4.44%) Red Hat
3 2 (4.44%) Remedy
4 1 (2.22%) Oracle
4 1 (2.22%) CheckPoint
4 1 (2.22%) Sun
4 1 (2.22%) Juniper
4 1 (2.22%) Barracuda Networks
4 1 (2.22%) F5