The table below looks at the statistics for Problem Management skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Problem Management
Rank 118 99 124
Rank change year-on-year
-19 +25
Contract jobs citing Problem Management 27 12 12
As % of all contract IT jobs located in the South West 0.80% 0.56% 0.40%
As % of the Processes & Methodologies category 1.09% 0.79% 0.59%
Number of daily rates quoted 22 7 3
Average daily rate
Keep up to 90%
of your Daily Rate
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£321 £288 £225
Average daily rate % change year-on-year
+11.56% +27.77%
UK excluding London average daily rate £330 £325 £300
% change year-on-year
+1.53% +8.33%
Number of hourly rates quoted 1 0 6
Average hourly rate £19.00 - £20.20
UK excluding London average hourly rate £18.52 £22.50 £19.50
% change year-on-year
-17.71% +15.38%
Problem Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2472 1521 2041
As % of all contract IT jobs located in the South West 73.33% 70.78% 68.33%
Number of daily rates quoted 1676 1008 1187
Average daily rate £400 £375 £375
Average daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £288 £250 £250
10% offered a daily rate of more than £550 £500 £500
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 102 96 148
Average hourly rate £28.50 £30.00 £31.00
Average hourly rate % change year-on-year
-5.00% -3.22%
90% offered a hourly rate of more than £13.66 £12.75 £13.00
10% offered a hourly rate of more than £47.50 £41.50 £47.50
UK excluding London average hourly rate £25.38 £29.00 £26.90
% change year-on-year
-12.50% +7.80%

Problem Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the South West

Problem Management
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the South West region.

Problem Management Daily Rate Trend in the South West

Problem Management
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the South West region over the 3 months to 24 October 2014.

Problem Management Daily Rate Histogram in the South West

Problem Management
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the South West region.

Problem Management Hourly Rate Trend in the South West

Problem Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the South West region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire -10 9 £263 -8.69%
Bristol -18 7 £375 - 4
Wiltshire -7 5 £355 +29.09% 1
Dorset +1 4 £317 +12.53%
Somerset -10 1 £400 -15.78% 1
Devon - - - -
Problem Management
England

Problem Management
Top 30 Related IT Skills in the South West

For the 6 months to 24 October 2014, IT contractor jobs across the South West region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 35 (61.40%) ITIL
2 18 (31.58%) Windows
3 15 (26.32%) Cisco
3 15 (26.32%) Security Cleared
4 14 (24.56%) SC Cleared
4 14 (24.56%) Finance
5 13 (22.81%) Service Management
6 12 (21.05%) Service Delivery
6 12 (21.05%) Change Management
6 12 (21.05%) Linux
7 11 (19.30%) CCNP
7 11 (19.30%) Cisco Certification
7 11 (19.30%) LAN
7 11 (19.30%) WAN
7 11 (19.30%) Firewall
7 11 (19.30%) Juniper
7 11 (19.30%) Analytical Skills
8 10 (17.54%) Windows Server 2003
9 9 (15.79%) BGP
9 9 (15.79%) VPN
9 9 (15.79%) Microsoft
9 9 (15.79%) SLA
9 9 (15.79%) Incident Management
10 8 (14.04%) VLAN
10 8 (14.04%) Cisco PIX
10 8 (14.04%) Windows Server 2008
10 8 (14.04%) Performance Monitoring
10 8 (14.04%) Open Source
10 8 (14.04%) OO
10 8 (14.04%) Apache

Problem Management
Top Related IT Skills in the South West by Category

For the 6 months to 24 October 2014, IT contractor jobs across the South West region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (14.04%) Apache
2 3 (5.26%) MS Exchange
3 2 (3.51%) Exchange Server 2003
4 1 (1.75%) WebSphere
4 1 (1.75%) Lync
4 1 (1.75%) Exchange Server 2010
4 1 (1.75%) NetWeaver
4 1 (1.75%) MQSeries
4 1 (1.75%) IIS
Applications
1 5 (8.77%) MS Excel
2 4 (7.02%) MS Office
Business Applications
1 1 (1.75%) assyst
1 1 (1.75%) Misys Midas
Cloud Services
1 2 (3.51%) SaaS
Communications & Networking
1 11 (19.30%) LAN
1 11 (19.30%) WAN
1 11 (19.30%) Firewall
2 9 (15.79%) VPN
2 9 (15.79%) BGP
3 8 (14.04%) VLAN
3 8 (14.04%) Cisco PIX
4 7 (12.28%) EIGRP
4 7 (12.28%) MPLS
5 6 (10.53%) SSL
5 6 (10.53%) SAN
5 6 (10.53%) SNMP
5 6 (10.53%) TCP/IP
5 6 (10.53%) SSH
6 5 (8.77%) BIG-IP
7 4 (7.02%) Internet
8 3 (5.26%) Ethernet
8 3 (5.26%) Wireless
8 3 (5.26%) Cisco ASA
9 2 (3.51%) OSPF
Database & Business Intelligence
1 6 (10.53%) MySQL
1 6 (10.53%) PostgreSQL
2 2 (3.51%) Relational Database
3 1 (1.75%) InterSystems Cache
3 1 (1.75%) SQL Server
3 1 (1.75%) DB2
3 1 (1.75%) Data Warehouse
3 1 (1.75%) SAP BW
Development Applications
1 1 (1.75%) ERwin
1 1 (1.75%) Git (software)
General
1 14 (24.56%) Finance
2 7 (12.28%) Telecoms
3 5 (8.77%) Back Office
4 4 (7.02%) Front Office
4 4 (7.02%) Banking
5 2 (3.51%) Manufacturing
Job Titles
1 10 (17.54%) Developer
2 7 (12.28%) Team Leader
3 6 (10.53%) Network Team Leader
3 6 (10.53%) Python Developer
3 6 (10.53%) DevOps Engineer
4 5 (8.77%) Senior Technician
4 5 (8.77%) Analyst
4 5 (8.77%) Network Engineer
4 5 (8.77%) Support Technician
5 4 (7.02%) Applications Support
5 4 (7.02%) Incident Manager
6 3 (5.26%) Problem Manager
6 3 (5.26%) Operations Team Leader
6 3 (5.26%) Infrastructure Technician
6 3 (5.26%) Network Operations Team Leader
7 2 (3.51%) Network Supervisor
7 2 (3.51%) Process Manager
7 2 (3.51%) Risk Analyst
7 2 (3.51%) Consultant
7 2 (3.51%) Security Analyst
Libraries, Frameworks & Software Standards
1 2 (3.51%) XML
2 1 (1.75%) SAP XI
2 1 (1.75%) SAP Basis
2 1 (1.75%) Spring
2 1 (1.75%) jQuery
2 1 (1.75%) HTML
2 1 (1.75%) .NET
2 1 (1.75%) J2EE
2 1 (1.75%) ASP.NET
2 1 (1.75%) CSS
Miscellaneous
1 11 (19.30%) Analytical Skills
2 8 (14.04%) Open Source
3 7 (12.28%) Management Information System
4 2 (3.51%) Statistics
4 2 (3.51%) Data Protection Act
4 2 (3.51%) Computer Science
4 2 (3.51%) NHS
5 1 (1.75%) Blackberry
5 1 (1.75%) Mainframe
5 1 (1.75%) EPoS
5 1 (1.75%) iPad
5 1 (1.75%) Enterprise Storage
5 1 (1.75%) SWIFT
5 1 (1.75%) Wiki
5 1 (1.75%) iPhone
5 1 (1.75%) iSeries
5 1 (1.75%) AS400
5 1 (1.75%) CESG
5 1 (1.75%) PKI
5 1 (1.75%) PDA
Operating Systems
1 18 (31.58%) Windows
2 12 (21.05%) Linux
3 10 (17.54%) Windows Server 2003
4 8 (14.04%) Windows Server 2008
5 3 (5.26%) UNIX
6 2 (3.51%) Red Hat Enterprise Linux
6 2 (3.51%) Windows XP
7 1 (1.75%) Solaris
7 1 (1.75%) Windows 7
Processes & Methodologies
1 35 (61.40%) ITIL
2 13 (22.81%) Service Management
3 12 (21.05%) Service Delivery
3 12 (21.05%) Change Management
4 9 (15.79%) Incident Management
5 8 (14.04%) OO
5 8 (14.04%) Performance Monitoring
6 7 (12.28%) Mentoring
7 6 (10.53%) DevOps
7 6 (10.53%) Root Cause Analysis
7 6 (10.53%) Infrastructure Management
8 4 (7.02%) Data Protection
8 4 (7.02%) Capacity Planning
8 4 (7.02%) Configuration Management
9 3 (5.26%) Project Management
9 3 (5.26%) Agile Software Development
9 3 (5.26%) Business Continuity
9 3 (5.26%) Disaster Recovery
10 2 (3.51%) ITSM
10 2 (3.51%) Security Management
Programming Languages
1 7 (12.28%) Perl
1 7 (12.28%) Python
2 6 (10.53%) Bash Shell
3 3 (5.26%) SQL
4 2 (3.51%) Shell Script
4 2 (3.51%) PHP
4 2 (3.51%) C
5 1 (1.75%) C#
5 1 (1.75%) Delphi
5 1 (1.75%) Java
5 1 (1.75%) JavaScript
5 1 (1.75%) PL/SQL
5 1 (1.75%) RPG
5 1 (1.75%) RPG/400
5 1 (1.75%) RPG IV
Qualifications
1 15 (26.32%) Security Cleared
2 14 (24.56%) SC Cleared
3 11 (19.30%) CCNP
3 11 (19.30%) Cisco Certification
4 4 (7.02%) CCNA
5 3 (5.26%) Degree
6 2 (3.51%) JNCIA
6 2 (3.51%) JNCIP
6 2 (3.51%) Microsoft Certification
7 1 (1.75%) SAP Certification
7 1 (1.75%) ISEB Practitioner
7 1 (1.75%) ISEB
7 1 (1.75%) MCP
7 1 (1.75%) MCSE
7 1 (1.75%) CCIE
7 1 (1.75%) MCITP
7 1 (1.75%) DV Cleared
7 1 (1.75%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 9 (15.79%) SLA
2 2 (3.51%) Solvency II
3 1 (1.75%) ISO/IEC 27001
3 1 (1.75%) COBIT
System Software
1 5 (8.77%) ProxySG
2 4 (7.02%) Microsoft Virtual Server
2 4 (7.02%) VMware Infrastructure
2 4 (7.02%) Active Directory
3 2 (3.51%) Firmware
4 1 (1.75%) Terminal Services
4 1 (1.75%) ISA Server
4 1 (1.75%) VMware ESX
4 1 (1.75%) UAG
4 1 (1.75%) VMware ESXi
4 1 (1.75%) MetaFrame
Systems Management
1 1 (1.75%) Nagios
1 1 (1.75%) Norton AntiVirus
1 1 (1.75%) SCCM
1 1 (1.75%) Cisco UCCX
Vendors
1 15 (26.32%) Cisco
2 11 (19.30%) Juniper
3 9 (15.79%) Microsoft
4 8 (14.04%) VMware
5 7 (12.28%) Citrix
6 6 (10.53%) HP
6 6 (10.53%) F5
7 5 (8.77%) Blue Coat
7 5 (8.77%) Symantec
8 2 (3.51%) Remedy
8 2 (3.51%) Red Hat
8 2 (3.51%) ServiceNow
9 1 (1.75%) NetQoS
9 1 (1.75%) SonicWALL
9 1 (1.75%) Barracuda Networks
9 1 (1.75%) Apple
9 1 (1.75%) Avaya
9 1 (1.75%) NetApp
9 1 (1.75%) Dell
9 1 (1.75%) Sun