The table below looks at the statistics for Problem Management skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Problem Management
Rank 116 106 125
Rank change year-on-year
-10 +19
Contract jobs citing Problem Management 23 11 11
As % of all contract IT jobs located in the South West 0.71% 0.49% 0.35%
As % of the Processes & Methodologies category 0.97% 0.69% 0.50%
Number of daily rates quoted 17 6 8
Average daily rate
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£315 £306 £325
Average daily rate % change year-on-year
+2.85% -5.76%
90% offered a daily rate of more than £263 £275 £296
10% offered a daily rate of more than £420 £475 £375
UK excluding London average daily rate £350 £300 £325
% change year-on-year
+16.66% -7.69%
Number of hourly rates quoted 1 0 3
Average hourly rate £19.00 - £25.00
UK excluding London average hourly rate £18.52 £17.15 £22.50
% change year-on-year
+7.95% -23.77%
Problem Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2371 1588 2188
As % of all contract IT jobs located in the South West 72.71% 70.96% 69.70%
Number of daily rates quoted 1574 1069 1307
Average daily rate £395 £370 £375
Average daily rate % change year-on-year
+6.75% -1.33%
90% offered a daily rate of more than £275 £264 £250
10% offered a daily rate of more than £520 £500 £480
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 81 78 148
Average hourly rate £32.50 £25.00 £29.00
Average hourly rate % change year-on-year
+30.00% -13.79%
90% offered a hourly rate of more than £15.70 £11.00 £14.75
10% offered a hourly rate of more than £40.50 £43.00 £43.50
UK excluding London average hourly rate £25.75 £30.00 £30.00
% change year-on-year
-14.16% -

Problem Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the South West

Problem Management
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the South West region.

Problem Management Daily Rate Trend in the South West

Problem Management
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the South West region over the 3 months to 17 September 2014.

Problem Management Daily Rate Histogram in the South West

Problem Management
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the South West region.

Problem Management Hourly Rate Trend in the South West

Problem Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the South West region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire - 7 £263 - 1
Wiltshire -11 5 £450 +63.63% 3
Dorset -3 3 £303 +7.55% 1
Somerset -10 3 £375 -21.05%
Bristol -16 2 £325 - 9
Devon - - - -
Problem Management
England

Problem Management
Top 30 Related IT Skills in the South West

For the 6 months to 17 September 2014, IT contractor jobs across the South West region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 35 (52.24%) ITIL
2 27 (40.30%) Windows
3 20 (29.85%) Analytical Skills
4 16 (23.88%) OO
4 16 (23.88%) Open Source
5 15 (22.39%) Security Cleared
5 15 (22.39%) Linux
5 15 (22.39%) Service Management
6 14 (20.90%) Service Delivery
6 14 (20.90%) PostgreSQL
6 14 (20.90%) Apache
6 14 (20.90%) Perl
6 14 (20.90%) MySQL
6 14 (20.90%) Python
6 14 (20.90%) SNMP
6 14 (20.90%) Cisco
6 14 (20.90%) SSH
6 14 (20.90%) Bash Shell
7 13 (19.40%) DevOps
7 13 (19.40%) SC Cleared
7 13 (19.40%) Finance
7 13 (19.40%) Change Management
8 12 (17.91%) Juniper
8 12 (17.91%) Incident Management
9 11 (16.42%) VMware
9 11 (16.42%) CCNP
9 11 (16.42%) Cisco Certification
9 11 (16.42%) LAN
9 11 (16.42%) WAN
10 10 (14.93%) VPN

Problem Management
Top Related IT Skills in the South West by Category

For the 6 months to 17 September 2014, IT contractor jobs across the South West region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 14 (20.90%) Apache
2 4 (5.97%) MS Exchange
3 2 (2.99%) Exchange Server 2003
4 1 (1.49%) Lync
4 1 (1.49%) Exchange Server 2010
4 1 (1.49%) WebSphere
4 1 (1.49%) MQSeries
4 1 (1.49%) NetWeaver
Applications
1 4 (5.97%) MS Excel
2 3 (4.48%) MS Office
Business Applications
1 1 (1.49%) Misys Midas
1 1 (1.49%) assyst
Cloud Services
1 3 (4.48%) SaaS
Communications & Networking
1 14 (20.90%) SNMP
1 14 (20.90%) SSH
2 11 (16.42%) LAN
2 11 (16.42%) WAN
3 10 (14.93%) VPN
4 9 (13.43%) BGP
5 8 (11.94%) Firewall
5 8 (11.94%) VLAN
6 7 (10.45%) Cisco PIX
6 7 (10.45%) SSL
7 6 (8.96%) MPLS
7 6 (8.96%) EIGRP
7 6 (8.96%) SAN
8 5 (7.46%) BIG-IP
9 4 (5.97%) Ethernet
10 3 (4.48%) Wireless
10 3 (4.48%) OSPF
10 3 (4.48%) Internet
11 2 (2.99%) TCP/IP
11 2 (2.99%) Cisco ASA
Database & Business Intelligence
1 14 (20.90%) PostgreSQL
1 14 (20.90%) MySQL
2 3 (4.48%) Data Warehouse
2 3 (4.48%) SQL Server
3 2 (2.99%) Oracle Database 11g
3 2 (2.99%) Oracle Exadata
3 2 (2.99%) Oracle Database
3 2 (2.99%) Oracle ODI
3 2 (2.99%) Relational Database
4 1 (1.49%) DB2
4 1 (1.49%) SAP BW
Development Applications
1 1 (1.49%) ERwin
General
1 13 (19.40%) Finance
2 8 (11.94%) Telecoms
3 5 (7.46%) Back Office
4 4 (5.97%) Front Office
4 4 (5.97%) Banking
5 2 (2.99%) Manufacturing
5 2 (2.99%) Retail
Job Titles
1 18 (26.87%) Developer
2 14 (20.90%) Python Developer
3 13 (19.40%) DevOps Engineer
4 7 (10.45%) Senior Technician
4 7 (10.45%) Team Leader
5 6 (8.96%) Network Engineer
5 6 (8.96%) Architect
5 6 (8.96%) Network Team Leader
6 5 (7.46%) Infrastructure Technician
6 5 (7.46%) Linux DevOps Engineer
6 5 (7.46%) Linux Engineer
6 5 (7.46%) Linux Administrator
6 5 (7.46%) Administrator
6 5 (7.46%) Support Technician
7 4 (5.97%) Consultant
8 3 (4.48%) Network Operations Team Leader
8 3 (4.48%) Operations Team Leader
8 3 (4.48%) Incident Manager
8 3 (4.48%) Applications Support
8 3 (4.48%) Analyst
Libraries, Frameworks & Software Standards
1 3 (4.48%) XML
2 2 (2.99%) CSS
2 2 (2.99%) HTML
3 1 (1.49%) Spring
3 1 (1.49%) Ajax
3 1 (1.49%) jQuery
3 1 (1.49%) J2EE
3 1 (1.49%) JDBC
3 1 (1.49%) SOAP
3 1 (1.49%) Web Services
3 1 (1.49%) SAP Basis
3 1 (1.49%) SAP XI
Miscellaneous
1 20 (29.85%) Analytical Skills
2 16 (23.88%) Open Source
3 5 (7.46%) Management Information System
4 3 (4.48%) Firmware
5 2 (2.99%) Data Protection Act
5 2 (2.99%) Computer Science
5 2 (2.99%) CMDB
5 2 (2.99%) Statistics
6 1 (1.49%) iPad
6 1 (1.49%) SWIFT
6 1 (1.49%) PDA
6 1 (1.49%) iSeries
6 1 (1.49%) iPhone
6 1 (1.49%) AS400
6 1 (1.49%) Mainframe
6 1 (1.49%) Blackberry
6 1 (1.49%) EPoS
Operating Systems
1 27 (40.30%) Windows
2 15 (22.39%) Linux
3 10 (14.93%) Windows Server 2003
4 8 (11.94%) Windows Server 2008
5 3 (4.48%) Windows XP
6 2 (2.99%) UNIX
7 1 (1.49%) Windows 7
Processes & Methodologies
1 35 (52.24%) ITIL
2 16 (23.88%) OO
3 15 (22.39%) Service Management
4 14 (20.90%) Service Delivery
5 13 (19.40%) DevOps
5 13 (19.40%) Change Management
6 12 (17.91%) Incident Management
7 8 (11.94%) Performance Monitoring
8 7 (10.45%) Mentoring
9 6 (8.96%) Infrastructure Management
9 6 (8.96%) ITIL V3
10 5 (7.46%) Capacity Planning
10 5 (7.46%) Root Cause Analysis
10 5 (7.46%) Knowledge Management
10 5 (7.46%) Data Protection
10 5 (7.46%) Project Management
11 4 (5.97%) Coaching
12 3 (4.48%) Agile Software Development
12 3 (4.48%) ITSM
13 2 (2.99%) Workflow
Programming Languages
1 14 (20.90%) Perl
1 14 (20.90%) Python
1 14 (20.90%) Bash Shell
2 3 (4.48%) SQL
3 2 (2.99%) JavaScript
3 2 (2.99%) PHP
4 1 (1.49%) RPG/400
4 1 (1.49%) RPG IV
4 1 (1.49%) Java
4 1 (1.49%) C
4 1 (1.49%) C#
4 1 (1.49%) Delphi
4 1 (1.49%) PL/SQL
4 1 (1.49%) RPG
Qualifications
1 15 (22.39%) Security Cleared
2 13 (19.40%) SC Cleared
3 11 (16.42%) CCNP
3 11 (16.42%) Cisco Certification
4 4 (5.97%) CCNA
5 3 (4.48%) Degree
6 2 (2.99%) Microsoft Certification
6 2 (2.99%) JNCIA
6 2 (2.99%) JNCIP
6 2 (2.99%) DV Cleared
7 1 (1.49%) ITIL Foundation Certificate
7 1 (1.49%) ISEB Practitioner
7 1 (1.49%) MCITP
7 1 (1.49%) CCIE
7 1 (1.49%) SAP Certification
7 1 (1.49%) ISEB
7 1 (1.49%) MCSE
7 1 (1.49%) MCP
Quality Assurance & Compliance
1 10 (14.93%) SLA
2 1 (1.49%) Solvency II
2 1 (1.49%) ISO/IEC 27001
2 1 (1.49%) COBIT
System Software
1 5 (7.46%) ProxySG
1 5 (7.46%) Active Directory
2 4 (5.97%) VMware Infrastructure
2 4 (5.97%) Microsoft Virtual Server
3 2 (2.99%) DFS Replication
4 1 (1.49%) UAG
4 1 (1.49%) MetaFrame
4 1 (1.49%) Terminal Services
Systems Management
1 3 (4.48%) SCCM
2 1 (1.49%) Cisco UCCX
2 1 (1.49%) ServiceCenter
2 1 (1.49%) Norton AntiVirus
Vendors
1 14 (20.90%) Cisco
2 12 (17.91%) Juniper
3 11 (16.42%) VMware
4 10 (14.93%) Microsoft
4 10 (14.93%) Citrix
5 6 (8.96%) HP
5 6 (8.96%) Symantec
5 6 (8.96%) F5
6 5 (7.46%) Blue Coat
7 3 (4.48%) ServiceNow
7 3 (4.48%) Oracle
8 2 (2.99%) Altiris
9 1 (1.49%) NetQoS
9 1 (1.49%) Barracuda Networks
9 1 (1.49%) SonicWALL
9 1 (1.49%) IBM
9 1 (1.49%) Avaya
9 1 (1.49%) Dell
9 1 (1.49%) SAP
9 1 (1.49%) Remedy
Bristol, Avon
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