The table below looks at the statistics for Problem Management skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Problem Management
Rank 120 113 113
Rank change year-on-year
-7 0
Contract jobs citing Problem Management 23 25 17
As % of all contract IT jobs located in the South West 0.74% 0.87% 0.70%
As % of the Processes & Methodologies category 0.98% 1.15% 0.99%
Number of daily rates quoted 5 6 5
Average daily rate
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£350 £400 £268
Average daily rate % change year-on-year
-12.50% +49.53%
90% offered a daily rate of more than £130 £329 £257
10% offered a daily rate of more than £370 £450 £325
UK excluding London average daily rate £320 £335 £285
% change year-on-year
-4.47% +17.54%
Number of hourly rates quoted 2 3 1
Average hourly rate £29.00 £24.00 £25.00
Average hourly rate % change year-on-year
+20.83% -4.00%
UK excluding London average hourly rate £29.00 £16.17 £15.50
% change year-on-year
+79.39% +4.29%
Problem Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2350 2179 1719
As % of all contract IT jobs located in the South West 75.47% 75.42% 71.24%
Number of daily rates quoted 1514 1312 1088
Average daily rate £400 £375 £350
Average daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £288 £260 £259
10% offered a daily rate of more than £550 £500 £500
UK excluding London average daily rate £396 £375 £363
% change year-on-year
+5.60% +3.44%
Number of hourly rates quoted 84 86 65
Average hourly rate £35.00 £25.00 £35.00
Average hourly rate % change year-on-year
+40.00% -28.57%
90% offered a hourly rate of more than £14.37 £12.31 £16.10
10% offered a hourly rate of more than £45.00 £42.50 £47.50
UK excluding London average hourly rate £31.44 £27.50 £32.00
% change year-on-year
+14.32% -14.06%

Problem Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the South West

Problem Management
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the South West region.

Problem Management Daily Rate Trend in the South West

Problem Management
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the South West region over the 3 months to 27 March 2015.

Problem Management Daily Rate Histogram in the South West

Problem Management
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the South West region.

Problem Management Hourly Rate Trend in the South West

Problem Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the South West region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire -16 8 £130 -68.48%
Wiltshire +12 7 £390 +11.42%
Somerset - 5 £350 - 1
Bristol +2 4 £350 - 4
Dorset -7 1 - - 2
Cornwall - - - - 2
Problem Management
England

Problem Management
Top 30 Related IT Skills in the South West

For the 6 months to 27 March 2015, IT contractor jobs across the South West region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 31 (70.45%) ITIL
2 19 (43.18%) Incident Management
3 15 (34.09%) Service Management
4 14 (31.82%) Security Cleared
5 13 (29.55%) Service Delivery
6 11 (25.00%) SC Cleared
7 6 (13.64%) SLA
7 6 (13.64%) ITIL V3
8 5 (11.36%) Microsoft
8 5 (11.36%) Windows
8 5 (11.36%) MS Office
8 5 (11.36%) Linux
8 5 (11.36%) ISO 9001
8 5 (11.36%) Telecoms
8 5 (11.36%) Finance
9 4 (9.09%) ITSM
9 4 (9.09%) Management Information System
9 4 (9.09%) Replication
9 4 (9.09%) VMware
9 4 (9.09%) Business Continuity
9 4 (9.09%) TCP/IP
9 4 (9.09%) Citrix
9 4 (9.09%) Root Cause Analysis
9 4 (9.09%) Continuous Improvement
10 3 (6.82%) Apple iOS
10 3 (6.82%) Mentoring
10 3 (6.82%) People Management
10 3 (6.82%) ITIL Certification
10 3 (6.82%) Change Management
10 3 (6.82%) Firewall

Problem Management
Top Related IT Skills in the South West by Category

For the 6 months to 27 March 2015, IT contractor jobs across the South West region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.82%) MS Exchange
2 2 (4.55%) Apache
3 1 (2.27%) OpenStack
3 1 (2.27%) IIS
3 1 (2.27%) JBoss
Applications
1 5 (11.36%) MS Office
2 3 (6.82%) MS Excel
3 1 (2.27%) MS PowerPoint
3 1 (2.27%) MS Project
Communications & Networking
1 4 (9.09%) TCP/IP
2 3 (6.82%) Firewall
3 2 (4.55%) Unified Communications
3 2 (4.55%) HTTP
3 2 (4.55%) LAN
4 1 (2.27%) WAN
4 1 (2.27%) SMTP
4 1 (2.27%) LDAP
4 1 (2.27%) GPRS
4 1 (2.27%) GSM
4 1 (2.27%) DNS
4 1 (2.27%) Internet
4 1 (2.27%) SS7
4 1 (2.27%) MVNO
4 1 (2.27%) Wi-Fi
4 1 (2.27%) SSH
4 1 (2.27%) SIGTRAN
4 1 (2.27%) LTE
Database & Business Intelligence
1 1 (2.27%) SQL Server
1 1 (2.27%) InterSystems Cache
Development Applications
1 2 (4.55%) Rational Rose
2 1 (2.27%) Git (software)
General
1 5 (11.36%) Telecoms
1 5 (11.36%) Finance
2 3 (6.82%) Banking
3 1 (2.27%) Retail
3 1 (2.27%) Legal
Job Titles
1 9 (20.45%) Incident Manager
2 6 (13.64%) Problem Manager
3 4 (9.09%) Service Desk Team Leader
3 4 (9.09%) Team Leader
4 3 (6.82%) Service Manager
4 3 (6.82%) Support Specialist
4 3 (6.82%) Operations Manager
4 3 (6.82%) Major Incident Manager
5 2 (4.55%) Service Assurance Manager
5 2 (4.55%) Solutions Architect
5 2 (4.55%) Architect
5 2 (4.55%) Project Manager
5 2 (4.55%) Analyst
6 1 (2.27%) Systems Administrator
6 1 (2.27%) Network Engineer
6 1 (2.27%) Support Engineer
6 1 (2.27%) Applications Support
6 1 (2.27%) Administrator
6 1 (2.27%) Systems Manager
6 1 (2.27%) Technical Analyst
Libraries, Frameworks & Software Standards
1 2 (4.55%) .NET
1 2 (4.55%) ASP.NET
2 1 (2.27%) CSS
2 1 (2.27%) XML
2 1 (2.27%) WinForms
2 1 (2.27%) HTML
Miscellaneous
1 4 (9.09%) Management Information System
1 4 (9.09%) Replication
2 3 (6.82%) Blackberry
3 2 (4.55%) Analytical Skills
4 1 (2.27%) PMI
4 1 (2.27%) NHS
4 1 (2.27%) CESG
4 1 (2.27%) PKI
4 1 (2.27%) Wiki
4 1 (2.27%) Open Source
4 1 (2.27%) Enterprise Storage
Operating Systems
1 5 (11.36%) Windows
1 5 (11.36%) Linux
2 3 (6.82%) Windows 7
2 3 (6.82%) Apple iOS
3 2 (4.55%) UNIX
3 2 (4.55%) Red Hat Enterprise Linux
4 1 (2.27%) Solaris
Processes & Methodologies
1 31 (70.45%) ITIL
2 19 (43.18%) Incident Management
3 15 (34.09%) Service Management
4 13 (29.55%) Service Delivery
5 6 (13.64%) ITIL V3
6 4 (9.09%) Continuous Improvement
6 4 (9.09%) Root Cause Analysis
6 4 (9.09%) ITSM
6 4 (9.09%) Business Continuity
7 3 (6.82%) Change Management
7 3 (6.82%) Configuration Management
7 3 (6.82%) Project Management
7 3 (6.82%) Release Management
7 3 (6.82%) Mentoring
7 3 (6.82%) People Management
8 2 (4.55%) Performance Management
8 2 (4.55%) Infrastructure Management
8 2 (4.55%) Matrix Management
8 2 (4.55%) Risk Management
8 2 (4.55%) Validation
Programming Languages
1 2 (4.55%) Python
1 2 (4.55%) Shell Script
2 1 (2.27%) Ruby
2 1 (2.27%) Bash Shell
2 1 (2.27%) C
2 1 (2.27%) C#
2 1 (2.27%) JavaScript
2 1 (2.27%) Perl
Qualifications
1 14 (31.82%) Security Cleared
2 11 (25.00%) SC Cleared
3 3 (6.82%) ITIL Certification
4 1 (2.27%) PMI Certification
4 1 (2.27%) CCSA
4 1 (2.27%) Degree
4 1 (2.27%) DV Cleared
4 1 (2.27%) CCNP
4 1 (2.27%) Cisco Certification
Quality Assurance & Compliance
1 6 (13.64%) SLA
2 5 (11.36%) ISO 9001
3 1 (2.27%) ISO/IEC 20000
System Software
1 3 (6.82%) VMware Infrastructure
2 1 (2.27%) VMware ESXi
2 1 (2.27%) NFS
2 1 (2.27%) ISA Server
2 1 (2.27%) VMware ESX
Systems Management
1 1 (2.27%) Nagios
1 1 (2.27%) SCCM
1 1 (2.27%) SCOM
1 1 (2.27%) Puppet
1 1 (2.27%) CFEngine
1 1 (2.27%) Opscode Chef
Vendors
1 5 (11.36%) Microsoft
2 4 (9.09%) Citrix
2 4 (9.09%) VMware
3 2 (4.55%) Remedy
3 2 (4.55%) Red Hat
3 2 (4.55%) Cisco
4 1 (2.27%) Oracle
4 1 (2.27%) Sun
4 1 (2.27%) HP
4 1 (2.27%) CheckPoint
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