The first table below looks at the demand for Problem Management skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Problem Management
Rank 103 132 101
Rank change year-on-year
+29 -31
Contract jobs citing Problem Management 12 7 16
As % of all contract IT jobs located in the South West 0.586% 0.211% 0.571%
As % of the Processes & Methodologies category 0.886% 0.310% 0.891%
Number of daily rates quoted 3 1 4
Average daily rate £325 £150 £300
Average daily rate % change year-on-year
+116.66% -50.00%
UK excluding London average daily rate £340 £300 £323
% change year-on-year
+13.33% -6.97%
Number of hourly rates quoted 2 2 3
Average hourly rate £106.25 £10.00 £18.00
Average hourly rate % change year-on-year
+962.50% -44.44%
UK excluding London average hourly rate £17.50 £15.00 £21.00
% change year-on-year
+16.66% -28.57%
All Processes & Methodologies
South West
Contract IT job ads with a match in the
Processes & Methodologies category
1354 2256 1796
As % of all contract IT jobs located in the South West 66.11% 68.07% 64.12%
Number of daily rates quoted 846 1389 926
Average daily rate £375 £390 £388
Average daily rate % change year-on-year
-3.84% +0.64%
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 59 109 125
Average hourly rate £31.00 £25.00 £30.00
Average hourly rate % change year-on-year
+24.00% -16.66%
90% offered a hourly rate of more than £16.25 £18.00 £15.00
10% offered a hourly rate of more than £45.00 £37.00 £40.00
UK excluding London average hourly rate £31.60 £25.00 £30.00
% change year-on-year
+26.40% -16.66%
Problem Management
England

Problem Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

South West Problem Management Jobs Demand Trend

Problem Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the South West region.

South West Problem Management Daily Rate Trend

Problem Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the South West region over the 3 months to 17 May 2013.

South West Problem Management Daily Rate Histogram

Problem Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the South West region.

South West Problem Management Hourly Rate Trend

Problem Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management across the South West region over the 3 months to 17 May 2013.

South West Problem Management Hourly Rate Histogram

Problem Management
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the South West region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Gloucestershire - 4 - -
Devon +2 3 £268 -
Bristol - 2 £325 -
Dorset 0 1 - -
Wiltshire - 1 - -
Problem Management
England

Problem Management
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the South West region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 24 (77.42%) ITIL
2 18 (58.06%) Service Management
3 12 (38.71%) Change Management
4 9 (29.03%) Finance
4 9 (29.03%) SLA
4 9 (29.03%) Security Cleared
5 8 (25.81%) SC Cleared
5 8 (25.81%) VoIP
6 7 (22.58%) Windows
6 7 (22.58%) Cisco
6 7 (22.58%) Firewall
6 7 (22.58%) Remedy
6 7 (22.58%) SolarWinds
6 7 (22.58%) Network Management
6 7 (22.58%) Workflow
6 7 (22.58%) Incident Management
6 7 (22.58%) Cisco IOS
7 6 (19.35%) JSP 440
7 6 (19.35%) Mainframe
7 6 (19.35%) Microsoft
8 5 (16.13%) Microsoft Certification
8 5 (16.13%) MCP
8 5 (16.13%) WAN
8 5 (16.13%) MS Office
8 5 (16.13%) LAN
8 5 (16.13%) CMDB
9 4 (12.90%) ServiceCenter
9 4 (12.90%) Asset Management
9 4 (12.90%) MCITP
9 4 (12.90%) Software Deployment

Problem Management
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the South West region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Development
1 2 (6.452%) ISPF
1 2 (6.452%) WebSphere
Application Platforms
1 3 (9.677%) MS Exchange
2 2 (6.452%) Exchange Server 2003
2 2 (6.452%) Drupal
2 2 (6.452%) Exchange Server 2010
2 2 (6.452%) WebSphere Application Server
3 1 (3.226%) SharePoint
Applications
1 5 (16.13%) MS Office
2 4 (12.90%) MS Excel
Communications & Networking
1 8 (25.81%) VoIP
2 7 (22.58%) Firewall
2 7 (22.58%) Cisco IOS
3 5 (16.13%) WAN
3 5 (16.13%) LAN
4 3 (9.677%) TCP/IP
5 2 (6.452%) SSL
6 1 (3.226%) Internet
6 1 (3.226%) DNS
6 1 (3.226%) DHCP
General
1 9 (29.03%) Finance
2 4 (12.90%) Financial Institution
3 1 (3.226%) Telecoms
3 1 (3.226%) Aerospace
Job Titles
1 7 (22.58%) Analyst
1 7 (22.58%) Network Engineer
2 4 (12.90%) Support Analyst
3 3 (9.677%) Support Technician
3 3 (9.677%) Desktop Support
3 3 (9.677%) Problem Manager
3 3 (9.677%) Incident Manager
3 3 (9.677%) Desktop Support Technician
3 3 (9.677%) Desktop Technician
4 2 (6.452%) WebSphere Consultant
4 2 (6.452%) IT Support
4 2 (6.452%) Consultant
4 2 (6.452%) Applications Support
4 2 (6.452%) Applications Consultant
4 2 (6.452%) Infrastructure Analyst
4 2 (6.452%) Service Manager
4 2 (6.452%) Applications Support Analyst
5 1 (3.226%) Service Desk Analyst
5 1 (3.226%) Services Delivery Manager
5 1 (3.226%) Service Analyst
Miscellaneous
1 6 (19.35%) Mainframe
2 5 (16.13%) CMDB
3 3 (9.677%) Blackberry
4 2 (6.452%) DataPower
5 1 (3.226%) Management Information System
5 1 (3.226%) Statistics
5 1 (3.226%) Data Protection Act
Operating Systems
1 7 (22.58%) Windows
2 3 (9.677%) Windows 7
3 2 (6.452%) Windows XP
3 2 (6.452%) zOS
4 1 (3.226%) Windows Server 2003
4 1 (3.226%) Windows Vista
4 1 (3.226%) Windows Server 2008
4 1 (3.226%) UNIX
Processes & Methodologies
1 24 (77.42%) ITIL
2 18 (58.06%) Service Management
3 12 (38.71%) Change Management
4 7 (22.58%) Workflow
4 7 (22.58%) Incident Management
4 7 (22.58%) Network Management
5 4 (12.90%) Software Deployment
5 4 (12.90%) Asset Management
6 3 (9.677%) ITSM
6 3 (9.677%) ITIL V3
6 3 (9.677%) Demand Management
7 2 (6.452%) Data Protection
7 2 (6.452%) Enterprise Architecture
7 2 (6.452%) Service Delivery
7 2 (6.452%) Configuration Management
8 1 (3.226%) Project Management
8 1 (3.226%) CRM
8 1 (3.226%) Six Sigma
8 1 (3.226%) Disaster Recovery
8 1 (3.226%) Project Planning
Programming Languages
1 2 (6.452%) SQL
1 2 (6.452%) REXX
1 2 (6.452%) JCL
Qualifications
1 9 (29.03%) Security Cleared
2 8 (25.81%) SC Cleared
3 5 (16.13%) Microsoft Certification
3 5 (16.13%) MCP
4 4 (12.90%) MCITP
5 3 (9.677%) ITIL Certification
6 2 (6.452%) MCSE
7 1 (3.226%) Degree
7 1 (3.226%) VMware Certified Professional (VCP)
7 1 (3.226%) MCTS
7 1 (3.226%) DV Cleared
Quality Assurance & Compliance
1 9 (29.03%) SLA
2 6 (19.35%) JSP 440
3 1 (3.226%) ISO/IEC 20000
System Software
1 4 (12.90%) Active Directory
2 1 (3.226%) VMware Infrastructure
2 1 (3.226%) vSphere
Systems Management
1 4 (12.90%) ServiceCenter
Vendors
1 7 (22.58%) Cisco
1 7 (22.58%) Remedy
1 7 (22.58%) SolarWinds
2 6 (19.35%) Microsoft
3 4 (12.90%) Peregrine
4 3 (9.677%) Apple
4 3 (9.677%) Sun
4 3 (9.677%) VMware
5 2 (6.452%) IBM
6 1 (3.226%) HP
6 1 (3.226%) Dell
6 1 (3.226%) Citrix
6 1 (3.226%) LANDesk