The first table below looks at the demand for Incident Management skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Incident Management
Rank 119 86 88
Rank change year-on-year
-33 +2
Contract jobs citing Incident Management 21 24 40
As % of all contract IT jobs located in the South West 0.69% 1.13% 1.31%
As % of the Processes & Methodologies category 0.95% 1.59% 1.89%
Number of daily rates quoted 14 12 22
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£355 £360 £365
Average daily rate % change year-on-year
-1.38% -1.36%
90% offered a daily rate of more than £275 £327 £178
10% offered a daily rate of more than £399 £425 £475
UK excluding London average daily rate £304 £315 £325
% change year-on-year
-3.49% -3.07%
Number of hourly rates quoted 3 0 0
Average hourly rate £25.00 - -
UK excluding London average hourly rate £17.50 £11.75 £15.25
% change year-on-year
+48.93% -22.95%
Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2219 1510 2112
As % of all contract IT jobs located in the South West 72.61% 70.86% 69.36%
Number of daily rates quoted 1485 979 1290
Average daily rate £375 £375 £375
90% offered a daily rate of more than £275 £256 £265
10% offered a daily rate of more than £500 £500 £488
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 100 69 127
Average hourly rate £33.84 £17.50 £35.00
Average hourly rate % change year-on-year
+93.37% -50.00%
90% offered a hourly rate of more than £15.58 £11.00 £13.50
10% offered a hourly rate of more than £41.50 £42.50 £47.50
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
Incident Management
England

Incident Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South West

Incident Management
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the South West region.

Incident Management Daily Rate Trend in the South West

Incident Management
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the South West region over the 3 months to 28 July 2014.

Incident Management Daily Rate Histogram in the South West

Incident Management
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the South West region.

Incident Management Hourly Rate Trend in the South West

Incident Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the South West region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -16 7 £288 -
Gloucestershire -12 5 £375 -
Dorset +7 3 £475 +13.09% 4
Wiltshire -10 3 £350 -12.50% 2
Somerset -24 1 - - 2
Devon - 1 - - 3
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South West

For the 6 months to 28 July 2014, IT contractor jobs across the South West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 32 (44.44%) ITIL
2 25 (34.72%) Microsoft
3 18 (25.00%) SLA
4 16 (22.22%) Problem Management
5 15 (20.83%) Windows
6 13 (18.06%) SharePoint
6 13 (18.06%) Security Cleared
7 12 (16.67%) Service Management
7 12 (16.67%) Change Management
8 11 (15.28%) Finance
8 11 (15.28%) MS Office
8 11 (15.28%) Release Management
9 10 (13.89%) SQL Server
9 10 (13.89%) Migration
9 10 (13.89%) Firewall
10 9 (12.50%) HTML
10 9 (12.50%) MS Excel
10 9 (12.50%) Cisco
10 9 (12.50%) SC Cleared
10 9 (12.50%) ITIL V3
11 8 (11.11%) Oracle
11 8 (11.11%) JavaScript
11 8 (11.11%) SQL
11 8 (11.11%) Management Information System
11 8 (11.11%) Project Management
11 8 (11.11%) VMware
12 7 (9.72%) Configuration Management
12 7 (9.72%) ITSM
12 7 (9.72%) CSS
12 7 (9.72%) Active Directory

Incident Management
Top Related IT Skills in the South West by Category

For the 6 months to 28 July 2014, IT contractor jobs across the South West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (18.06%) SharePoint
2 6 (8.33%) CMS
3 5 (6.94%) SharePoint Server
3 5 (6.94%) SharePoint 2010
3 5 (6.94%) IIS
3 5 (6.94%) SharePoint 2013
3 5 (6.94%) ColdFusion
4 3 (4.17%) MS Exchange
4 3 (4.17%) Lync
5 2 (2.78%) Exchange Server 2013
6 1 (1.39%) Railo
6 1 (1.39%) Exchange Server 2010
6 1 (1.39%) Tomcat
Applications
1 11 (15.28%) MS Office
2 9 (12.50%) MS Excel
3 2 (2.78%) MS Visio
3 2 (2.78%) MS Project
Cloud Services
1 3 (4.17%) SaaS
Communications & Networking
1 10 (13.89%) Firewall
2 7 (9.72%) SAN
3 6 (8.33%) VPN
4 3 (4.17%) SSL
4 3 (4.17%) LDAP
5 2 (2.78%) LAN
5 2 (2.78%) WAN
5 2 (2.78%) MPLS
5 2 (2.78%) BGP
5 2 (2.78%) EIGRP
5 2 (2.78%) Wireshark
5 2 (2.78%) Cisco IOS
5 2 (2.78%) Cisco ASA
5 2 (2.78%) FWSM
6 1 (1.39%) Intranet
6 1 (1.39%) Internet
Database & Business Intelligence
1 10 (13.89%) SQL Server
2 6 (8.33%) SQL Server 2008
2 6 (8.33%) Oracle Database
3 5 (6.94%) Oracle Database 11g
3 5 (6.94%) SQL Server 2005
4 3 (4.17%) Oracle Database 10g
5 2 (2.78%) BusinessObjects
5 2 (2.78%) Oracle Reports
5 2 (2.78%) MS Access
5 2 (2.78%) Data Warehouse
5 2 (2.78%) Oracle Exadata
5 2 (2.78%) SQL Server 2012
5 2 (2.78%) Oracle ODI
6 1 (1.39%) SQL Server Reporting Services
6 1 (1.39%) SQL Server Integration Services
Development Applications
1 5 (6.94%) Eclipse
1 5 (6.94%) Git (software)
1 5 (6.94%) Hudson
1 5 (6.94%) Jenkins
2 4 (5.56%) Subversion
2 4 (5.56%) VSS/SourceSafe
General
1 11 (15.28%) Finance
2 5 (6.94%) Publishing
2 5 (6.94%) Telecoms
3 4 (5.56%) Banking
4 2 (2.78%) Retail
5 1 (1.39%) Front Office
5 1 (1.39%) Military
Job Titles
1 22 (30.56%) Analyst
2 11 (15.28%) Consultant
2 11 (15.28%) Support Analyst
2 11 (15.28%) Administrator
3 10 (13.89%) SharePoint Administrator
4 6 (8.33%) Incident Manager
5 5 (6.94%) Developer
5 5 (6.94%) DBA
6 4 (5.56%) Team Leader
6 4 (5.56%) Service Desk Team Leader
6 4 (5.56%) ServiceNow Consultant
7 3 (4.17%) IT Security Analyst
7 3 (4.17%) SQL DBA
7 3 (4.17%) Analyst Developer
7 3 (4.17%) Help Desk Team Lead
7 3 (4.17%) Security Analyst
7 3 (4.17%) Oracle DBA
8 2 (2.78%) Service Manager
8 2 (2.78%) Support Consultant
8 2 (2.78%) Oracle Consultant
Libraries, Frameworks & Software Standards
1 9 (12.50%) HTML
2 7 (9.72%) CSS
3 5 (6.94%) XML
4 4 (5.56%) XHTML
4 4 (5.56%) HTML5
4 4 (5.56%) CSS3
5 3 (4.17%) Ajax
5 3 (4.17%) SOAP
5 3 (4.17%) Web Services
6 2 (2.78%) jQuery
7 1 (1.39%) JDBC
Miscellaneous
1 8 (11.11%) Management Information System
2 5 (6.94%) Statistics
3 4 (5.56%) CMDB
3 4 (5.56%) Open Source
4 3 (4.17%) Cryptography
4 3 (4.17%) PKI
5 2 (2.78%) Wiki
5 2 (2.78%) Fat Client
5 2 (2.78%) Replication
5 2 (2.78%) Thin Client
6 1 (1.39%) Blackberry
6 1 (1.39%) Mainframe
Operating Systems
1 15 (20.83%) Windows
2 5 (6.94%) Windows 7
3 4 (5.56%) Linux
3 4 (5.56%) Windows XP
4 3 (4.17%) Windows Server 2008
5 2 (2.78%) Windows 2000 Server
5 2 (2.78%) Windows Server 2012
5 2 (2.78%) Windows Server 2003
6 1 (1.39%) UNIX
Processes & Methodologies
1 32 (44.44%) ITIL
2 16 (22.22%) Problem Management
3 12 (16.67%) Service Management
3 12 (16.67%) Change Management
4 11 (15.28%) Release Management
5 10 (13.89%) Migration
6 9 (12.50%) ITIL V3
7 8 (11.11%) Project Management
8 7 (9.72%) Configuration Management
8 7 (9.72%) ITSM
8 7 (9.72%) Infrastructure Management
9 6 (8.33%) Performance Tuning
9 6 (8.33%) Service Delivery
9 6 (8.33%) Content Management
10 5 (6.94%) Supplier Management
10 5 (6.94%) Knowledge Management
10 5 (6.94%) Change Control
11 4 (5.56%) Capacity Planning
11 4 (5.56%) Capacity Management
11 4 (5.56%) Software Testing
Programming Languages
1 8 (11.11%) JavaScript
1 8 (11.11%) SQL
2 5 (6.94%) PowerShell
3 2 (2.78%) Java
3 2 (2.78%) Perl
3 2 (2.78%) PL/SQL
4 1 (1.39%) T-SQL
Qualifications
1 13 (18.06%) Security Cleared
2 9 (12.50%) SC Cleared
3 4 (5.56%) CCNP
3 4 (5.56%) CCNA
3 4 (5.56%) Cisco Certification
3 4 (5.56%) Degree
4 2 (2.78%) MCSE
4 2 (2.78%) ITIL Certification
4 2 (2.78%) Microsoft Certification
4 2 (2.78%) DV Cleared
5 1 (1.39%) A+ Certification
5 1 (1.39%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 18 (25.00%) SLA
2 7 (9.72%) ISO/IEC 27001
3 5 (6.94%) ISO 9001
System Software
1 7 (9.72%) Active Directory
2 4 (5.56%) ISA Server
3 3 (4.17%) Oracle RMAN
3 3 (4.17%) Hyper-V
3 3 (4.17%) UAG
4 2 (2.78%) Oracle RAC
4 2 (2.78%) VMware Infrastructure
5 1 (1.39%) XenDesktop
5 1 (1.39%) Microsoft App-V
Systems Management
1 3 (4.17%) Data Guard
2 2 (2.78%) SCOrch
2 2 (2.78%) SCSM
2 2 (2.78%) Cisco Prime
2 2 (2.78%) WSUS
2 2 (2.78%) SCOM
3 1 (1.39%) SCVMM
3 1 (1.39%) ServiceCenter
3 1 (1.39%) MOM
3 1 (1.39%) Backup Exec
Vendors
1 25 (34.72%) Microsoft
2 9 (12.50%) Cisco
3 8 (11.11%) Oracle
3 8 (11.11%) VMware
4 6 (8.33%) ServiceNow
5 4 (5.56%) Barracuda Networks
5 4 (5.56%) Symantec
6 3 (4.17%) Remedy
6 3 (4.17%) CheckPoint
7 2 (2.78%) Business Objects
7 2 (2.78%) SAP
7 2 (2.78%) HP
7 2 (2.78%) Citrix
7 2 (2.78%) Juniper
7 2 (2.78%) 3PAR
8 1 (1.39%) Lumension
8 1 (1.39%) AppSense
8 1 (1.39%) Peregrine
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