The first table below looks at the demand for Incident Management skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Incident Management
Rank 97 95 110
Rank change year-on-year
-2 +15
Contract jobs citing Incident Management 14 46 17
As % of all contract IT jobs located in the South West 0.697% 1.418% 0.592%
As % of the Processes & Methodologies category 1.049% 2.078% 0.909%
Number of daily rates quoted 5 24 5
Average daily rate £430 £361 £400
Average daily rate % change year-on-year
+19.03% -9.68%
90% offered a daily rate of more than £225 £252 £207
10% offered a daily rate of more than £454 £475 £560
UK excluding London average daily rate £289 £325 £300
% change year-on-year
-11.15% +8.33%
Number of hourly rates quoted 0 5 4
Average hourly rate - £35.00 £17.74
Average hourly rate % change year-on-year
- +97.26%
UK excluding London average hourly rate £13.88 £16.47 £15.00
% change year-on-year
-15.73% +9.76%
All Processes & Methodologies
South West
Contract IT job ads with a match in the
Processes & Methodologies category
1334 2214 1871
As % of all contract IT jobs located in the South West 66.37% 68.23% 65.15%
Number of daily rates quoted 835 1369 966
Average daily rate £375 £390 £382
Average daily rate % change year-on-year
-3.84% +2.16%
90% offered a daily rate of more than £263 £263 £225
10% offered a daily rate of more than £480 £500 £500
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 62 111 129
Average hourly rate £29.00 £25.00 £32.50
Average hourly rate % change year-on-year
+16.00% -23.07%
90% offered a hourly rate of more than £13.50 £16.00 £15.00
10% offered a hourly rate of more than £42.75 £39.50 £40.00
UK excluding London average hourly rate £30.45 £25.00 £29.00
% change year-on-year
+21.78% -13.79%
Incident Management
England

Incident Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

South West Incident Management Jobs Demand Trend

Incident Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the South West region.

South West Incident Management Daily Rate Trend

Incident Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the South West region over the 3 months to 23 May 2013.

South West Incident Management Daily Rate Histogram

Incident Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the South West region.

South West Incident Management Hourly Rate Trend

Incident Management
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the South West region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Bristol +12 4 £300 -38.14%
Wiltshire -2 4 £430 +56.36%
Dorset -12 4 - -
Somerset -7 1 - -
Incident Management
England

Incident Management
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the South West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 25 (56.82%) ITIL
2 15 (34.09%) SLA
3 14 (31.82%) Finance
4 13 (29.55%) Service Management
4 13 (29.55%) SQL
5 11 (25.00%) Microsoft
6 10 (22.73%) Change Management
6 10 (22.73%) Retail
6 10 (22.73%) Degree
7 9 (20.45%) Time Management
7 9 (20.45%) Software Testing
7 9 (20.45%) Configuration Management
7 9 (20.45%) Test Scripting
8 8 (18.18%) Oracle
8 8 (18.18%) Service Delivery
9 7 (15.91%) Stakeholder Management
9 7 (15.91%) Kronos
9 7 (15.91%) Problem Management
9 7 (15.91%) Oracle Enterprise Manager
9 7 (15.91%) Lawson
9 7 (15.91%) Fiserv
10 6 (13.64%) Analytics
10 6 (13.64%) Security Cleared
10 6 (13.64%) EPoS
10 6 (13.64%) Mobile Commerce
10 6 (13.64%) E-Commerce
10 6 (13.64%) Web Services
10 6 (13.64%) ATG
10 6 (13.64%) Management Information System
11 5 (11.36%) Asset Management

Incident Management
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the South West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Development
1 6 (13.64%) Web Services
2 1 (2.273%) SAP Business Workflow
2 1 (2.273%) .NET Framework
2 1 (2.273%) ASP
2 1 (2.273%) CSS
2 1 (2.273%) XML
2 1 (2.273%) XSL
2 1 (2.273%) .NET
2 1 (2.273%) HTML
Application Platforms
1 1 (2.273%) SharePoint
1 1 (2.273%) SharePoint 2010
Applications
1 2 (4.545%) MS PowerPoint
2 1 (2.273%) MS Office
Business Applications
1 7 (15.91%) Lawson
Communications & Networking
1 4 (9.091%) Cisco IPT
2 2 (4.545%) FTP
3 1 (2.273%) Firewall
3 1 (2.273%) 2G
3 1 (2.273%) BSS
3 1 (2.273%) Internet
3 1 (2.273%) 3G
3 1 (2.273%) UTRAN
3 1 (2.273%) GPRS
3 1 (2.273%) GSM
3 1 (2.273%) UMTS
3 1 (2.273%) Radio Access Network
Database & Business Intelligence
1 2 (4.545%) SQL Server
Development Applications
1 3 (6.818%) JMeter
1 3 (6.818%) JIRA
2 1 (2.273%) NUnit
2 1 (2.273%) Subversion
2 1 (2.273%) Visual Studio
2 1 (2.273%) MSTest
2 1 (2.273%) TeamCity
2 1 (2.273%) Team Foundation Server
2 1 (2.273%) Jenkins
General
1 14 (31.82%) Finance
2 10 (22.73%) Retail
3 4 (9.091%) Financial Institution
4 2 (4.545%) Banking
5 1 (2.273%) Aerospace
5 1 (2.273%) Legal
5 1 (2.273%) Retail Banking
Job Titles
1 15 (34.09%) Analyst
2 14 (31.82%) Applications Support
3 9 (20.45%) Support Analyst
4 7 (15.91%) Consultant
5 6 (13.64%) Help Desk Analyst
6 4 (9.091%) Security Consultant
6 4 (9.091%) Project Manager
6 4 (9.091%) Cisco Engineer
7 3 (6.818%) Senior Analyst
7 3 (6.818%) Data Manager
7 3 (6.818%) Cisco IPT Engineer
7 3 (6.818%) Data Centre Manager
7 3 (6.818%) SAP Support
7 3 (6.818%) 1st Line Support
7 3 (6.818%) DBA
7 3 (6.818%) Systems Support
7 3 (6.818%) Data Centre Project Manager
8 2 (4.545%) DBA Manager
8 2 (4.545%) Applications Consultant
8 2 (4.545%) Systems Administrator
Miscellaneous
1 6 (13.64%) EPoS
1 6 (13.64%) Management Information System
2 4 (9.091%) Mainframe
2 4 (9.091%) CMDB
3 1 (2.273%) CESG
3 1 (2.273%) RMADS
3 1 (2.273%) Statistics
3 1 (2.273%) NHS
Operating Systems
1 3 (6.818%) Windows
2 1 (2.273%) Solaris
2 1 (2.273%) Linux
2 1 (2.273%) UNIX
Processes & Methodologies
1 25 (56.82%) ITIL
2 13 (29.55%) Service Management
3 10 (22.73%) Change Management
4 9 (20.45%) Time Management
4 9 (20.45%) Software Testing
4 9 (20.45%) Configuration Management
4 9 (20.45%) Test Scripting
5 8 (18.18%) Service Delivery
6 7 (15.91%) Stakeholder Management
6 7 (15.91%) Problem Management
7 6 (13.64%) Analytics
7 6 (13.64%) Mobile Commerce
7 6 (13.64%) E-Commerce
8 5 (11.36%) Asset Management
8 5 (11.36%) PRINCE2
8 5 (11.36%) Information Assurance
8 5 (11.36%) Change Control
9 4 (9.091%) Budget Control
9 4 (9.091%) Risk Management
9 4 (9.091%) Disaster Recovery
Programming Languages
1 13 (29.55%) SQL
2 3 (6.818%) VBScript
3 1 (2.273%) VB6
3 1 (2.273%) Shell Script
3 1 (2.273%) VB
3 1 (2.273%) C
3 1 (2.273%) C#
3 1 (2.273%) JavaScript
3 1 (2.273%) PL/SQL
Qualifications
1 10 (22.73%) Degree
2 6 (13.64%) Security Cleared
3 4 (9.091%) CCNP
3 4 (9.091%) ISEB
3 4 (9.091%) Cisco Certification
3 4 (9.091%) CCVP
4 3 (6.818%) CCNA
4 3 (6.818%) SC Cleared
5 1 (2.273%) PRINCE2 Practitioner
5 1 (2.273%) ISEB Practitioner
5 1 (2.273%) Microsoft Certification
5 1 (2.273%) ITIL Certification
5 1 (2.273%) MCSD
5 1 (2.273%) BC Cleared
Quality Assurance & Compliance
1 15 (34.09%) SLA
2 1 (2.273%) TickIT
2 1 (2.273%) ISO/IEC 20000
2 1 (2.273%) ISO/IEC 27001
2 1 (2.273%) ISO 9000
System Software
1 3 (6.818%) VMware Infrastructure
2 1 (2.273%) Oracle RAC
Systems Management
1 7 (15.91%) Oracle Enterprise Manager
2 4 (9.091%) ServiceCenter
3 1 (2.273%) Data Guard
3 1 (2.273%) Cisco CUCM
Vendors
1 11 (25.00%) Microsoft
2 8 (18.18%) Oracle
3 7 (15.91%) Kronos
3 7 (15.91%) Fiserv
4 6 (13.64%) ATG
5 4 (9.091%) Cisco
5 4 (9.091%) Peregrine
5 4 (9.091%) VMware
6 3 (6.818%) Sun
6 3 (6.818%) SAP
7 1 (2.273%) Nokia