The table below looks at the statistics for Incident Management skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Incident Management
Rank 99 109 74
Rank change year-on-year
+10 -35
Contract jobs citing Incident Management 45 36 56
As % of all contract IT jobs located in the South West 1.52% 1.14% 2.15%
As % of the Processes & Methodologies category 1.88% 1.49% 2.86%
Number of daily rates quoted 32 22 23
Average daily rate £230 £375 £375
Average daily rate % change year-on-year
-38.66% -
90% offered a daily rate of more than £120 £130 £310
10% offered a daily rate of more than £372 £425 £495
UK excluding London average daily rate £325 £310 £325
% change year-on-year
+4.83% -4.61%
Number of hourly rates quoted 0 3 12
Average hourly rate - £23.75 £25.00
Average hourly rate % change year-on-year
- -5.00%
UK excluding London average hourly rate £16.50 £13.50 £16.50
% change year-on-year
+22.22% -18.18%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2396 2409 1960
As % of all contract IT jobs located in the South West 80.84% 75.97% 75.18%
Number of daily rates quoted 1659 1585 1226
Average daily rate £380 £410 £375
Average daily rate % change year-on-year
-7.31% +9.33%
90% offered a daily rate of more than £285 £300 £250
10% offered a daily rate of more than £500 £550 £500
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 120 104 98
Average hourly rate £42.00 £36.00 £27.00
Average hourly rate % change year-on-year
+16.66% +33.33%
90% offered a hourly rate of more than £20.63 £13.00 £12.50
10% offered a hourly rate of more than £57.00 £46.50 £37.50
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Incident Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South West

Incident Management
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the South West region.

Incident Management Daily Rate Trend in the South West

Incident Management
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the South West region over the 3 months to 14 February 2016.

Incident Management Daily Rate Histogram in the South West

Incident Management
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the South West region.

Incident Management Hourly Rate Trend in the South West

Incident Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the South West region over the 3 months to 14 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +6 18 £230 +35.29%
Gloucestershire +7 13 £340 -20.00% 3
Bristol +8 12 £223 -36.42% 2
Somerset -2 1 - - 3
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South West

For the 6 months to 14 February 2016, IT contractor jobs across the South West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 42 (59.15%) ITIL
2 29 (40.85%) Service Management
3 27 (38.03%) Problem Management
4 26 (36.62%) Service Delivery
4 26 (36.62%) Windows
5 24 (33.80%) Security Cleared
6 20 (28.17%) Active Directory
7 15 (21.13%) Knowledge Management
8 14 (19.72%) VMware Infrastructure
8 14 (19.72%) ISO 9001
8 14 (19.72%) VMware
9 13 (18.31%) Microsoft
9 13 (18.31%) HP
10 11 (15.49%) SC Cleared
10 11 (15.49%) Java
11 9 (12.68%) SharePoint
11 9 (12.68%) Windows XP
11 9 (12.68%) Symantec
11 9 (12.68%) Change Management
11 9 (12.68%) Replication
11 9 (12.68%) Windows 7
12 8 (11.27%) Change Control
12 8 (11.27%) Root Cause Analysis
12 8 (11.27%) DV Cleared
12 8 (11.27%) OpenView Configuration Management
13 7 (9.86%) Norton AntiVirus
13 7 (9.86%) Microsoft Certification
13 7 (9.86%) SLA
13 7 (9.86%) MS Office
13 7 (9.86%) Migration

Incident Management
Top Related IT Skills in the South West by Category

For the 6 months to 14 February 2016, IT contractor jobs across the South West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (12.68%) SharePoint
2 5 (7.04%) Blackberry Enterprise Server
2 5 (7.04%) IBM Domino
2 5 (7.04%) IBM Notes
3 2 (2.82%) Skype for Business
Applications
1 7 (9.86%) MS Office
2 5 (7.04%) Acrobat
3 1 (1.41%) MS Excel
Business Applications
1 1 (1.41%) SAP IS-U
Cloud Services
1 1 (1.41%) Office 365
Communications & Networking
1 5 (7.04%) Internet
1 5 (7.04%) TCP/IP
2 3 (4.23%) Firewall
3 2 (2.82%) DNS
3 2 (2.82%) VPN
4 1 (1.41%) Network Security
Database & Business Intelligence
1 2 (2.82%) Informix
1 2 (2.82%) Ingres
1 2 (2.82%) MySQL
1 2 (2.82%) PostgreSQL
1 2 (2.82%) RDBMS
1 2 (2.82%) Relational Database
Development Applications
1 2 (2.82%) Bugzilla
1 2 (2.82%) Maven
1 2 (2.82%) Subversion
General
1 5 (7.04%) Billing
2 3 (4.23%) Back Office
2 3 (4.23%) Finance
3 1 (1.41%) Manufacturing
Job Titles
1 13 (18.31%) Coordinator
1 13 (18.31%) Incident Coordinator
2 8 (11.27%) Administrator
2 8 (11.27%) Analyst
2 8 (11.27%) Support Engineer
3 7 (9.86%) Incident Manager
4 5 (7.04%) Service Analyst
4 5 (7.04%) SharePoint Administrator
5 4 (5.63%) Applications Support
5 4 (5.63%) Deskside Engineer
5 4 (5.63%) Deskside Support
5 4 (5.63%) Deskside Support Engineer
5 4 (5.63%) Developer
5 4 (5.63%) Security Specialist
5 4 (5.63%) Service Desk Analyst
6 3 (4.23%) Systems Administrator
7 2 (2.82%) 3rd Line Support
7 2 (2.82%) Desktop Support
7 2 (2.82%) Field Service Engineer
7 2 (2.82%) Support Specialist
Libraries, Frameworks & Software Standards
1 3 (4.23%) AngularJS
1 3 (4.23%) CSS
1 3 (4.23%) HTML
1 3 (4.23%) React
1 3 (4.23%) Web Services
2 1 (1.41%) Middleware
Miscellaneous
1 9 (12.68%) Replication
2 6 (8.45%) Management Information System
3 5 (7.04%) Blackberry
3 5 (7.04%) Data Centre
3 5 (7.04%) Video Conferencing
4 4 (5.63%) Statistics
5 3 (4.23%) Analytical Skills
5 3 (4.23%) Fat Client
5 3 (4.23%) Thin Client
6 2 (2.82%) Driving Licence
7 1 (1.41%) Client/Server
7 1 (1.41%) Cryptography
Operating Systems
1 26 (36.62%) Windows
2 9 (12.68%) Windows 7
2 9 (12.68%) Windows XP
3 5 (7.04%) Apple iOS
3 5 (7.04%) Windows 2000
3 5 (7.04%) Windows Vista
4 4 (5.63%) Windows Server
5 3 (4.23%) Linux
5 3 (4.23%) Red Hat Enterprise Linux
6 2 (2.82%) Windows Server 2003
6 2 (2.82%) Windows Server 2008
7 1 (1.41%) Oracle Linux
7 1 (1.41%) Unix
Processes & Methodologies
1 42 (59.15%) ITIL
2 29 (40.85%) Service Management
3 27 (38.03%) Problem Management
4 26 (36.62%) Service Delivery
5 15 (21.13%) Knowledge Management
6 9 (12.68%) Change Management
7 8 (11.27%) Change Control
7 8 (11.27%) Root Cause Analysis
8 7 (9.86%) Migration
9 6 (8.45%) Continuous Improvement
9 6 (8.45%) Performance Tuning
10 5 (7.04%) ITIL V3
11 3 (4.23%) Data Analysis
11 3 (4.23%) Data Migration
11 3 (4.23%) Disaster Recovery
11 3 (4.23%) Release Management
11 3 (4.23%) Risk Management
11 3 (4.23%) System Testing
11 3 (4.23%) Unit Testing
12 2 (2.82%) Configuration Management
Programming Languages
1 11 (15.49%) Java
2 3 (4.23%) C
2 3 (4.23%) Groovy
2 3 (4.23%) JavaScript
3 1 (1.41%) AWK
3 1 (1.41%) Bash Shell
3 1 (1.41%) Perl
3 1 (1.41%) Python
3 1 (1.41%) sed
3 1 (1.41%) SQL
Qualifications
1 24 (33.80%) Security Cleared
2 11 (15.49%) SC Cleared
3 8 (11.27%) DV Cleared
4 7 (9.86%) Microsoft Certification
5 6 (8.45%) ITIL Certification
6 3 (4.23%) CISSP
7 2 (2.82%) CLAS
7 2 (2.82%) MCSA
8 1 (1.41%) CCIE
8 1 (1.41%) CCNP
8 1 (1.41%) Cisco Certification
8 1 (1.41%) ISEB
Quality Assurance & Compliance
1 14 (19.72%) ISO 9001
2 7 (9.86%) SLA
3 2 (2.82%) HMG Security Policy Framework
3 2 (2.82%) Sarbanes-Oxley
System Software
1 20 (28.17%) Active Directory
2 14 (19.72%) VMware Infrastructure
3 4 (5.63%) XenApp
3 4 (5.63%) XenDesktop
4 2 (2.82%) BitLocker
4 2 (2.82%) Microsoft App-V
4 2 (2.82%) VMware ESX
5 1 (1.41%) NFS
5 1 (1.41%) Samba
Systems Management
1 8 (11.27%) OpenView Configuration Management
2 7 (9.86%) Norton AntiVirus
3 4 (5.63%) SCCM
4 2 (2.82%) McAfee ePO
4 2 (2.82%) Puppet
4 2 (2.82%) Symantec Endpoint Protection
4 2 (2.82%) yum
Vendors
1 14 (19.72%) VMware
2 13 (18.31%) HP
2 13 (18.31%) Microsoft
3 9 (12.68%) Symantec
4 6 (8.45%) Citrix
4 6 (8.45%) OpenText
5 5 (7.04%) Adobe
5 5 (7.04%) Apple
5 5 (7.04%) Dell
5 5 (7.04%) Lotus
6 4 (5.63%) Intel Security
6 4 (5.63%) Oracle
6 4 (5.63%) Polycom
7 2 (2.82%) AppSense
7 2 (2.82%) CA
7 2 (2.82%) CheckPoint
7 2 (2.82%) Cisco
7 2 (2.82%) CommVault
7 2 (2.82%) IBM
7 2 (2.82%) Wyse