The table below looks at the statistics for Incident Management skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 114 82 107
Rank change year-on-year
-32 +25
Contract jobs citing Incident Management 34 22 29
As % of all contract IT jobs located in the South West 1.02% 0.98% 0.94%
As % of the Processes & Methodologies category 1.41% 1.38% 1.35%
Number of daily rates quoted 29 14 10
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£350 £365 £321
Average daily rate % change year-on-year
-4.10% +13.61%
90% offered a daily rate of more than £150 £343 £145
10% offered a daily rate of more than £417 £416 £399
UK excluding London average daily rate £313 £300 £330
% change year-on-year
+4.16% -9.09%
Number of hourly rates quoted 1 0 4
Average hourly rate £25.00 - £11.24
UK excluding London average hourly rate £16.50 £17.00 £14.50
% change year-on-year
-2.94% +17.24%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2416 1589 2145
As % of all contract IT jobs located in the South West 72.60% 71.06% 69.82%
Number of daily rates quoted 1605 1070 1274
Average daily rate £395 £370 £375
Average daily rate % change year-on-year
+6.75% -1.33%
90% offered a daily rate of more than £275 £264 £250
10% offered a daily rate of more than £520 £500 £475
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 84 80 148
Average hourly rate £32.50 £25.00 £30.00
Average hourly rate % change year-on-year
+30.00% -16.66%
90% offered a hourly rate of more than £14.70 £11.00 £15.41
10% offered a hourly rate of more than £40.00 £43.00 £47.35
UK excluding London average hourly rate £26.25 £30.00 £30.00
% change year-on-year
-12.50% -

Incident Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South West

Incident Management
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the South West region.

Incident Management Daily Rate Trend in the South West

Incident Management
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the South West region over the 3 months to 19 September 2014.

Incident Management Daily Rate Histogram in the South West

Incident Management
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the South West region.

Incident Management Hourly Rate Trend in the South West

Incident Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the South West region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +5 17 £350 -12.50% 2
Bristol -9 5 £313 - 5
Gloucestershire -13 5 £315 -20.05%
Devon -18 4 £358 -
Somerset -20 2 £400 +11.11%
Dorset -1 1 - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South West

For the 6 months to 19 September 2014, IT contractor jobs across the South West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 30 (43.48%) ITIL
2 22 (31.88%) Security Cleared
3 19 (27.54%) Microsoft
4 18 (26.09%) SLA
5 16 (23.19%) Windows
5 16 (23.19%) Service Management
5 16 (23.19%) SC Cleared
6 14 (20.29%) Finance
7 12 (17.39%) Problem Management
8 11 (15.94%) Analytical Skills
8 11 (15.94%) Cisco
9 10 (14.49%) SharePoint
9 10 (14.49%) Remedy
10 9 (13.04%) Firewall
10 9 (13.04%) SQL Server
10 9 (13.04%) LAN
11 8 (11.59%) Configuration Management
11 8 (11.59%) Windows 7
11 8 (11.59%) ITIL V3
12 7 (10.14%) Management Information System
12 7 (10.14%) Migration
12 7 (10.14%) SQL
12 7 (10.14%) Oracle
12 7 (10.14%) MS Office
12 7 (10.14%) Windows XP
12 7 (10.14%) MS Excel
12 7 (10.14%) Linux
13 6 (8.70%) Active Directory
13 6 (8.70%) CCNP
13 6 (8.70%) Cisco Certification

Incident Management
Top Related IT Skills in the South West by Category

For the 6 months to 19 September 2014, IT contractor jobs across the South West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 10 (14.49%) SharePoint
2 4 (5.80%) MS Exchange
2 4 (5.80%) IIS
2 4 (5.80%) SharePoint Server
2 4 (5.80%) SharePoint 2010
2 4 (5.80%) SharePoint 2013
3 2 (2.90%) ColdFusion
3 2 (2.90%) CMS
3 2 (2.90%) Exchange Server 2010
3 2 (2.90%) Railo
4 1 (1.45%) Lync
4 1 (1.45%) Exchange Server 2007
Applications
1 7 (10.14%) MS Office
1 7 (10.14%) MS Excel
Business Applications
1 2 (2.90%) assyst
1 2 (2.90%) Remedy ITSM
Cloud Services
1 2 (2.90%) GitHub
2 1 (1.45%) SaaS
Communications & Networking
1 9 (13.04%) Firewall
1 9 (13.04%) LAN
2 4 (5.80%) WAN
2 4 (5.80%) BGP
2 4 (5.80%) EIGRP
2 4 (5.80%) Cisco ASA
2 4 (5.80%) FWSM
3 3 (4.35%) Wireshark
3 3 (4.35%) Cisco IOS
3 3 (4.35%) MPLS
4 2 (2.90%) VPN
4 2 (2.90%) DNS
4 2 (2.90%) SSL
5 1 (1.45%) F5 BIG-IP LTM
5 1 (1.45%) Cisco PIX
5 1 (1.45%) LDAP
5 1 (1.45%) Intranet
5 1 (1.45%) Internet
5 1 (1.45%) SAN
5 1 (1.45%) SMTP
Database & Business Intelligence
1 9 (13.04%) SQL Server
2 6 (8.70%) SQL Server 2008
3 5 (7.25%) SQL Server 2005
4 4 (5.80%) MS Access
4 4 (5.80%) Oracle Database
5 3 (4.35%) Oracle Database 11g
5 3 (4.35%) BusinessObjects
6 2 (2.90%) Oracle Reports
6 2 (2.90%) Data Warehouse
6 2 (2.90%) Oracle Exadata
6 2 (2.90%) Oracle ODI
6 2 (2.90%) SQL Server 2012
7 1 (1.45%) SQL Server Integration Services
7 1 (1.45%) SQL Server Reporting Services
7 1 (1.45%) Oracle Database 10g
Development Applications
1 4 (5.80%) StarTeam
2 2 (2.90%) VSS/SourceSafe
2 2 (2.90%) Subversion
2 2 (2.90%) Git (software)
2 2 (2.90%) Jenkins
General
1 14 (20.29%) Finance
2 5 (7.25%) Banking
3 3 (4.35%) Telecoms
4 2 (2.90%) Publishing
4 2 (2.90%) Retail
5 1 (1.45%) Front Office
5 1 (1.45%) Military
Job Titles
1 9 (13.04%) Analyst
2 8 (11.59%) Administrator
3 7 (10.14%) Incident Manager
3 7 (10.14%) SharePoint Administrator
4 6 (8.70%) Service Manager
4 6 (8.70%) Developer
5 5 (7.25%) Team Leader
6 4 (5.80%) Consultant
6 4 (5.80%) Network Engineer
6 4 (5.80%) Service Desk Team Leader
7 3 (4.35%) SQL DBA
7 3 (4.35%) DBA
7 3 (4.35%) Senior Network Engineer
7 3 (4.35%) Analyst Developer
7 3 (4.35%) Help Desk Team Lead
8 2 (2.90%) SQL Developer
8 2 (2.90%) Support Analyst
8 2 (2.90%) 1st Line Support
8 2 (2.90%) Support Engineer
8 2 (2.90%) Service Analyst
Libraries, Frameworks & Software Standards
1 4 (5.80%) HTML
2 3 (4.35%) jQuery
2 3 (4.35%) CSS
2 3 (4.35%) XML
3 2 (2.90%) Ajax
3 2 (2.90%) HTML5
3 2 (2.90%) CSS3
3 2 (2.90%) ColdBox
4 1 (1.45%) JDBC
4 1 (1.45%) SOAP
4 1 (1.45%) Web Services
4 1 (1.45%) XHTML
4 1 (1.45%) ODBC
Miscellaneous
1 11 (15.94%) Analytical Skills
2 7 (10.14%) Management Information System
3 4 (5.80%) CMDB
4 3 (4.35%) IVR
5 2 (2.90%) Blackberry
5 2 (2.90%) Statistics
5 2 (2.90%) Video Conferencing
6 1 (1.45%) iPad
6 1 (1.45%) iPhone
6 1 (1.45%) Mainframe
Operating Systems
1 16 (23.19%) Windows
2 8 (11.59%) Windows 7
3 7 (10.14%) Windows XP
3 7 (10.14%) Linux
4 2 (2.90%) UNIX
4 2 (2.90%) Windows Server 2008
5 1 (1.45%) Windows 8
5 1 (1.45%) Android
5 1 (1.45%) Red Hat Enterprise Linux
5 1 (1.45%) Solaris
5 1 (1.45%) Windows Server 2003
Processes & Methodologies
1 30 (43.48%) ITIL
2 16 (23.19%) Service Management
3 12 (17.39%) Problem Management
4 8 (11.59%) Configuration Management
4 8 (11.59%) ITIL V3
5 7 (10.14%) Migration
6 6 (8.70%) Mentoring
7 5 (7.25%) Coaching
7 5 (7.25%) Root Cause Analysis
7 5 (7.25%) Knowledge Management
7 5 (7.25%) Service Delivery
7 5 (7.25%) Stakeholder Management
8 4 (5.80%) ITSM
8 4 (5.80%) Change Management
9 3 (4.35%) Performance Tuning
9 3 (4.35%) Capacity Management
9 3 (4.35%) Continuous Improvement
9 3 (4.35%) Change Control
9 3 (4.35%) Release Management
9 3 (4.35%) Project Management
Programming Languages
1 7 (10.14%) SQL
2 4 (5.80%) JavaScript
2 4 (5.80%) PowerShell
3 3 (4.35%) Perl
3 3 (4.35%) T-SQL
4 2 (2.90%) CFML
4 2 (2.90%) Java
5 1 (1.45%) Bash Shell
Qualifications
1 22 (31.88%) Security Cleared
2 16 (23.19%) SC Cleared
3 6 (8.70%) CCNP
3 6 (8.70%) Cisco Certification
4 5 (7.25%) CCNA
5 3 (4.35%) Degree
5 3 (4.35%) DV Cleared
6 1 (1.45%) PRINCE2 Practitioner
6 1 (1.45%) CCSE
6 1 (1.45%) MOS
6 1 (1.45%) A+ Certification
6 1 (1.45%) ITIL Certification
Quality Assurance & Compliance
1 18 (26.09%) SLA
2 2 (2.90%) QA
System Software
1 6 (8.70%) Active Directory
2 4 (5.80%) ISA Server
3 1 (1.45%) Postfix
3 1 (1.45%) XenDesktop
3 1 (1.45%) Hyper-V
3 1 (1.45%) ProxySG
3 1 (1.45%) Oracle RMAN
3 1 (1.45%) Microsoft App-V
Systems Management
1 4 (5.80%) Tivoli
1 4 (5.80%) Tivoli Monitoring
2 3 (4.35%) Cisco Prime
3 1 (1.45%) YUM
3 1 (1.45%) ServiceCenter
3 1 (1.45%) SCVMM
3 1 (1.45%) Data Guard
3 1 (1.45%) Backup Exec
3 1 (1.45%) MOM
Vendors
1 19 (27.54%) Microsoft
2 11 (15.94%) Cisco
3 10 (14.49%) Remedy
4 7 (10.14%) Oracle
5 4 (5.80%) IBM
5 4 (5.80%) Barracuda Networks
6 3 (4.35%) ServiceNow
6 3 (4.35%) VMware
6 3 (4.35%) Business Objects
6 3 (4.35%) SAP
6 3 (4.35%) Juniper
7 2 (2.90%) BMC
7 2 (2.90%) Citrix
7 2 (2.90%) Red Hat
8 1 (1.45%) F5
8 1 (1.45%) Lumension
8 1 (1.45%) RightFax
8 1 (1.45%) IronPort
8 1 (1.45%) Blue Coat
8 1 (1.45%) AppSense