The table below looks at the statistics for Incident Management skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Incident Management
Rank 90 112 90
Rank change year-on-year
+22 -22
Contract jobs citing Incident Management 51 30 19
As % of all contract IT jobs located in the South West 1.65% 1.02% 0.93%
As % of the Processes & Methodologies category 2.17% 1.35% 1.32%
Number of daily rates quoted 19 19 9
Average daily rate
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of your Daily Rate
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£400 £375 £350
Average daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £110 £140 £275
10% offered a daily rate of more than £520 £388 £425
UK excluding London average daily rate £334 £315 £300
% change year-on-year
+5.95% +5.00%
Number of hourly rates quoted 4 3 0
Average hourly rate £33.50 £25.00 -
Average hourly rate % change year-on-year
+34.00% -
UK excluding London average hourly rate £15.50 £17.00 £12.00
% change year-on-year
-8.82% +41.66%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2346 2225 1438
As % of all contract IT jobs located in the South West 76.00% 75.63% 70.35%
Number of daily rates quoted 1574 1490 901
Average daily rate £385 £375 £375
Average daily rate % change year-on-year
+2.66% -
90% offered a daily rate of more than £293 £275 £255
10% offered a daily rate of more than £500 £500 £484
UK excluding London average daily rate £388 £375 £370
% change year-on-year
+3.33% +1.35%
Number of hourly rates quoted 111 118 61
Average hourly rate £37.74 £33.84 £27.50
Average hourly rate % change year-on-year
+11.52% +23.05%
90% offered a hourly rate of more than £18.89 £16.50 £12.50
10% offered a hourly rate of more than £55.00 £42.50 £41.50
UK excluding London average hourly rate £30.00 £28.50 £30.50
% change year-on-year
+5.26% -6.55%

Incident Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South West

Incident Management
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the South West region.

Incident Management Daily Rate Trend in the South West

Incident Management
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the South West region over the 3 months to 2 July 2015.

Incident Management Daily Rate Histogram in the South West

Incident Management
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the South West region.

Incident Management Hourly Rate Trend in the South West

Incident Management
Hourly Rate Histogram in the South West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the South West region over the 3 months to 2 July 2015.

Incident Management Hourly Rate Histogram in the South West

Incident Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the South West region over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset +18 18 £419 +11.66% 2
Wiltshire +3 8 £350 -9.09% 1
Bristol +4 6 £110 -61.73% 2
Devon -3 5 £420 - 2
Gloucestershire -4 3 - - 1
Dorset -2 2 - - 2
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South West

For the 6 months to 2 July 2015, IT contractor jobs across the South West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 31 (34.83%) ITIL
2 23 (25.84%) Service Delivery
3 20 (22.47%) Security Cleared
4 17 (19.10%) Problem Management
5 15 (16.85%) Service Management
6 14 (15.73%) Windows
6 14 (15.73%) SC Cleared
7 13 (14.61%) SAP
7 13 (14.61%) SLA
8 12 (13.48%) Change Management
8 12 (13.48%) Microsoft
8 12 (13.48%) SAP EHS
9 9 (10.11%) Agile Software Development
9 9 (10.11%) Active Directory
9 9 (10.11%) Open Source
9 9 (10.11%) Continuous Improvement
10 8 (8.99%) Statistics
10 8 (8.99%) MS Office
10 8 (8.99%) Migration
11 7 (7.87%) Firewall
11 7 (7.87%) Business Continuity
11 7 (7.87%) Apache
11 7 (7.87%) Linux
11 7 (7.87%) Citrix
12 6 (6.74%) CISSP
12 6 (6.74%) Configuration Management
12 6 (6.74%) ISO 9001
12 6 (6.74%) Information Security
12 6 (6.74%) DevOps
13 5 (5.62%) Ansible

Incident Management
Top Related IT Skills in the South West by Category

For the 6 months to 2 July 2015, IT contractor jobs across the South West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (7.87%) Apache
2 5 (5.62%) JBoss
3 2 (2.25%) MS Exchange
4 1 (1.12%) NetWeaver
4 1 (1.12%) CMS
4 1 (1.12%) WebSphere
4 1 (1.12%) SharePoint
Applications
1 8 (8.99%) MS Office
2 4 (4.49%) MS Excel
3 2 (2.25%) MS PowerPoint
4 1 (1.12%) MS Visio
Business Applications
1 12 (13.48%) SAP EHS
2 1 (1.12%) Oracle EBS R12
Cloud Services
1 2 (2.25%) Office 365
2 1 (1.12%) Google Analytics
Communications & Networking
1 7 (7.87%) Firewall
2 3 (3.37%) LAN
2 3 (3.37%) WAN
3 2 (2.25%) VoIP
3 2 (2.25%) Network Security
3 2 (2.25%) Internet
4 1 (1.12%) Unified Communications
4 1 (1.12%) Structured Cabling
4 1 (1.12%) Wi-Fi
4 1 (1.12%) DHCP
4 1 (1.12%) Ethernet
4 1 (1.12%) HTTP
4 1 (1.12%) VPN
4 1 (1.12%) DNS
4 1 (1.12%) SAN
Database & Business Intelligence
1 4 (4.49%) PostgreSQL
1 4 (4.49%) MongoDB
1 4 (4.49%) NoSQL
1 4 (4.49%) Relational Database
2 2 (2.25%) Oracle Database
3 1 (1.12%) SQL Server 2012
3 1 (1.12%) SQL Server
3 1 (1.12%) Oracle Reports
3 1 (1.12%) Oracle Database 10g
3 1 (1.12%) SQL Server 2005
3 1 (1.12%) Oracle Database 11g
3 1 (1.12%) SQL Server 2008
Development Applications
1 5 (5.62%) Subversion
1 5 (5.62%) Git (software)
1 5 (5.62%) Jenkins
2 1 (1.12%) Selenium
2 1 (1.12%) Toad
2 1 (1.12%) HP UFT
General
1 5 (5.62%) Finance
2 3 (3.37%) Legal
3 2 (2.25%) Telecoms
4 1 (1.12%) Banking
Job Titles
1 13 (14.61%) Service Manager
2 12 (13.48%) Consultant
3 11 (12.36%) SAP Consultant
4 9 (10.11%) Analyst
4 9 (10.11%) Incident Manager
5 7 (7.87%) Services Delivery Manager
5 7 (7.87%) Administrator
5 7 (7.87%) Delivery Manager
6 5 (5.62%) DBA
6 5 (5.62%) DevOps Engineer
7 4 (4.49%) Security Manager
7 4 (4.49%) Service Desk Team Leader
7 4 (4.49%) ITIL Process Owner
7 4 (4.49%) Service Analyst
7 4 (4.49%) Team Leader
8 3 (3.37%) Service Desk Analyst
8 3 (3.37%) Systems Administrator
9 2 (2.25%) Project Manager
9 2 (2.25%) Desktop Support
9 2 (2.25%) Technical Project Manager
Libraries, Frameworks & Software Standards
1 5 (5.62%) Java EE
2 4 (4.49%) Middleware
3 1 (1.12%) SAP Basis
3 1 (1.12%) XML
3 1 (1.12%) WebSphere MQ
3 1 (1.12%) WebSphere Message Broker
Miscellaneous
1 8 (8.99%) Statistics
2 5 (5.62%) Replication
3 4 (4.49%) Management Information System
4 2 (2.25%) Analytical Skills
5 1 (1.12%) Performance Metrics
5 1 (1.12%) Data Centre
5 1 (1.12%) Blackberry
5 1 (1.12%) Computer Science
5 1 (1.12%) RMADS
5 1 (1.12%) Mobile Computing
Operating Systems
1 14 (15.73%) Windows
2 7 (7.87%) Linux
3 3 (3.37%) UNIX
4 2 (2.25%) Windows Server 2008
4 2 (2.25%) Windows 7
4 2 (2.25%) Windows 8
4 2 (2.25%) Windows Server 2012
5 1 (1.12%) AIX
5 1 (1.12%) Solaris
Processes & Methodologies
1 31 (34.83%) ITIL
2 23 (25.84%) Service Delivery
3 17 (19.10%) Problem Management
4 15 (16.85%) Service Management
5 12 (13.48%) Change Management
6 9 (10.11%) Agile Software Development
6 9 (10.11%) Open Source
6 9 (10.11%) Continuous Improvement
7 8 (8.99%) Migration
8 7 (7.87%) Business Continuity
9 6 (6.74%) Configuration Management
9 6 (6.74%) Information Security
9 6 (6.74%) DevOps
10 5 (5.62%) Continuous Delivery
10 5 (5.62%) TDD
10 5 (5.62%) Continuous Integration
11 4 (4.49%) Process Management
11 4 (4.49%) Change Control
12 3 (3.37%) Database Tuning
12 3 (3.37%) Performance Tuning
Programming Languages
1 5 (5.62%) C
1 5 (5.62%) Java
1 5 (5.62%) Ruby
1 5 (5.62%) Bash Shell
2 4 (4.49%) SQL
3 1 (1.12%) Shell Script
3 1 (1.12%) PL/SQL
3 1 (1.12%) PowerShell
Qualifications
1 20 (22.47%) Security Cleared
2 14 (15.73%) SC Cleared
3 6 (6.74%) CISSP
4 5 (5.62%) DV Cleared
5 4 (4.49%) Degree
6 3 (3.37%) ITIL Certification
7 2 (2.25%) CISM
7 2 (2.25%) MOS
8 1 (1.12%) CCNP
8 1 (1.12%) CCSA
8 1 (1.12%) Cisco Certification
8 1 (1.12%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 13 (14.61%) SLA
2 6 (6.74%) ISO 9001
3 4 (4.49%) ISO/IEC 27001
4 1 (1.12%) QA
System Software
1 9 (10.11%) Active Directory
2 5 (5.62%) VirtualBox
2 5 (5.62%) Docker
3 3 (3.37%) Hyper-V
3 3 (3.37%) XenDesktop
3 3 (3.37%) Microsoft App-V
4 2 (2.25%) VMware Infrastructure
5 1 (1.12%) VMware ESX
5 1 (1.12%) VMware ESXi
Systems Management
1 5 (5.62%) Puppet
1 5 (5.62%) Vagrant
1 5 (5.62%) Opscode Chef
1 5 (5.62%) Ansible
2 3 (3.37%) SCVMM
3 2 (2.25%) Norton AntiVirus
4 1 (1.12%) SCCM
4 1 (1.12%) SCOM
4 1 (1.12%) Oracle Enterprise Manager
Vendors
1 13 (14.61%) SAP
2 12 (13.48%) Microsoft
3 7 (7.87%) Citrix
4 5 (5.62%) Red Hat
4 5 (5.62%) VMware
4 5 (5.62%) IBM
5 3 (3.37%) AppSense
5 3 (3.37%) Symantec
5 3 (3.37%) McAfee
5 3 (3.37%) CommVault
5 3 (3.37%) Cisco
6 2 (2.25%) Oracle
6 2 (2.25%) ServiceNow
7 1 (1.12%) Google
7 1 (1.12%) CheckPoint
7 1 (1.12%) Siebel
7 1 (1.12%) Sun
7 1 (1.12%) HP