The table below looks at the statistics for Incident Management skills in IT contracts advertised for the South West region. Included is a guide to the contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 26 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 May 2016
Same period 2015 Same period 2014
Incident Management
Rank 104 94 102
Rank change year-on-year
-10 +8
Contract jobs citing Incident Management 37 38 40
As % of all contract IT jobs located in the South West 1.26% 1.26% 1.34%
As % of the Processes & Methodologies category 1.61% 1.65% 1.69%
Number of daily rates quoted 27 22 18
Median daily rate £325 £369 £375
Median daily rate % change year-on-year
-11.86% -1.66%
90% offered a daily rate of more than £228 £113 £212
10% offered a daily rate of more than £386 £520 £408
UK excluding London median daily rate £325 £334 £301
% change year-on-year
-2.62% +10.78%
Number of hourly rates quoted 0 6 6
Median hourly rate - £38.25 £25.00
Median hourly rate % change year-on-year
- +53.00%
UK excluding London median hourly rate £16.50 £15.00 £18.85
% change year-on-year
+10.00% -20.40%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2294 2306 2372
As % of all contract IT jobs located in the South West 78.43% 76.61% 79.62%
Number of daily rates quoted 1498 1530 1564
Median daily rate £393 £400 £350
Median daily rate % change year-on-year
-1.87% +14.28%
90% offered a daily rate of more than £275 £288 £275
10% offered a daily rate of more than £575 £540 £500
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 128 99 126
Median hourly rate £40.00 £37.00 £33.50
Median hourly rate % change year-on-year
+8.10% +10.44%
90% offered a hourly rate of more than £25.00 £16.90 £14.00
10% offered a hourly rate of more than £47.50 £47.50 £42.50
UK excluding London median hourly rate £33.00 £30.00 £30.00
% change year-on-year
+10.00% -

Incident Management
Jobs Demand Trend in the South West

The demand trend of contract jobs across the South West region citing Incident Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South West

Incident Management
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the South West region.

Incident Management Daily Rate Trend in the South West

Incident Management
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the South West region over the 3 months to 26 May 2016.

Incident Management Daily Rate Histogram in the South West

Incident Management
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the South West region.

Incident Management Hourly Rate Trend in the South West

Incident Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the South West region over the 3 months to 26 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +5 17 £340 +209.09%
Wiltshire -7 11 £230 -34.28% 1
Somerset 0 3 - -
Gloucestershire -2 2 £368 -22.22% 2
Dorset -8 1 - -
Devon - 1 - - 1
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South West

For the 6 months to 26 May 2016, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for Incident Management.

1 53 (65.43%) ITIL
2 37 (45.68%) Service Management
3 36 (44.44%) Problem Management
4 28 (34.57%) Security Cleared
5 27 (33.33%) Windows
6 25 (30.86%) Service Delivery
7 17 (20.99%) Active Directory
8 16 (19.75%) DV Cleared
9 15 (18.52%) Knowledge Management
10 14 (17.28%) Microsoft
10 14 (17.28%) ISO 9001
11 12 (14.81%) HP
11 12 (14.81%) Finance
12 11 (13.58%) VMware
12 11 (13.58%) Management Information System
12 11 (13.58%) VMware Infrastructure
13 10 (12.35%) SharePoint
14 8 (9.88%) OpenText
14 8 (9.88%) Replication
14 8 (9.88%) Change Management
14 8 (9.88%) MS Excel
14 8 (9.88%) Java
14 8 (9.88%) SLA
14 8 (9.88%) Windows Server
14 8 (9.88%) Change Control
14 8 (9.88%) Office 365
14 8 (9.88%) Performance Tuning
14 8 (9.88%) Data Analysis
14 8 (9.88%) Billing
15 7 (8.64%) SC Cleared

Incident Management
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (12.35%) SharePoint
2 6 (7.41%) IIS
3 4 (4.94%) Blackberry Enterprise Server
3 4 (4.94%) SharePoint 2013
4 3 (3.70%) IBM Domino
4 3 (3.70%) IBM Notes
4 3 (3.70%) SharePoint 2010
5 2 (2.47%) MS Exchange
5 2 (2.47%) Skype for Business
6 1 (1.23%) CMS
Applications
1 8 (9.88%) MS Excel
2 7 (8.64%) MS Office
3 6 (7.41%) InfoPath
4 3 (3.70%) Acrobat
Cloud Services
1 8 (9.88%) Office 365
Communications & Networking
1 6 (7.41%) Kerberos
2 5 (6.17%) TCP/IP
3 4 (4.94%) Internet
4 3 (3.70%) DNS
4 3 (3.70%) Intranet
5 2 (2.47%) VPN
6 1 (1.23%) Firewall
Database & Business Intelligence
1 7 (8.64%) SQL Server
1 7 (8.64%) SQL Server 2008
2 6 (7.41%) SQL Server 2005
2 6 (7.41%) SQL Server 2012
3 5 (6.17%) QlikView
Development Applications
1 1 (1.23%) Ant
General
1 12 (14.81%) Finance
2 8 (9.88%) Billing
3 3 (3.70%) Back Office
4 2 (2.47%) Military
4 2 (2.47%) Telecoms
5 1 (1.23%) Banking
5 1 (1.23%) Financial Institution
5 1 (1.23%) Law
5 1 (1.23%) Manufacturing
Job Titles
1 14 (17.28%) Analyst
2 11 (13.58%) Coordinator
2 11 (13.58%) Incident Coordinator
3 9 (11.11%) Developer
4 7 (8.64%) Incident Manager
4 7 (8.64%) Service Manager
5 5 (6.17%) Operations Analyst
5 5 (6.17%) Report Analyst
5 5 (6.17%) SharePoint Developer
6 4 (4.94%) Applications Support
6 4 (4.94%) Delivery Manager
6 4 (4.94%) Major Incident Manager
6 4 (4.94%) Malware Specialist
6 4 (4.94%) Security Specialist
6 4 (4.94%) Service Analyst
6 4 (4.94%) Services Delivery Manager
6 4 (4.94%) Support Engineer
7 3 (3.70%) Consultant
7 3 (3.70%) Desktop Support
7 3 (3.70%) IT Manager
Libraries, Frameworks & Software Standards
1 6 (7.41%) .NET
1 6 (7.41%) .NET Framework
2 3 (3.70%) AngularJS
2 3 (3.70%) CSS
2 3 (3.70%) HTML
2 3 (3.70%) React
2 3 (3.70%) Web Services
3 1 (1.23%) ASP.NET
Miscellaneous
1 11 (13.58%) Management Information System
2 8 (9.88%) Replication
3 6 (7.41%) Video Conferencing
4 5 (6.17%) Analytical Skills
4 5 (6.17%) Data Centre
5 4 (4.94%) Blackberry
5 4 (4.94%) Fat Client
5 4 (4.94%) Thin Client
6 3 (3.70%) Blog
7 1 (1.23%) Cryptography
7 1 (1.23%) Mainframe
7 1 (1.23%) Smartphone
Operating Systems
1 27 (33.33%) Windows
2 8 (9.88%) Windows Server
3 6 (7.41%) Windows 7
3 6 (7.41%) Windows XP
4 3 (3.70%) Apple iOS
4 3 (3.70%) Windows 2000
4 3 (3.70%) Windows Server 2008
4 3 (3.70%) Windows Vista
5 2 (2.47%) Unix
5 2 (2.47%) Windows Server 2003
6 1 (1.23%) AIX
6 1 (1.23%) Linux
Processes & Methodologies
1 53 (65.43%) ITIL
2 37 (45.68%) Service Management
3 36 (44.44%) Problem Management
4 25 (30.86%) Service Delivery
5 15 (18.52%) Knowledge Management
6 8 (9.88%) Change Control
6 8 (9.88%) Change Management
6 8 (9.88%) Data Analysis
6 8 (9.88%) Performance Tuning
7 7 (8.64%) Mentoring
7 7 (8.64%) Risk Management
7 7 (8.64%) Root Cause Analysis
8 6 (7.41%) Coaching
8 6 (7.41%) Migration
8 6 (7.41%) SDLC
8 6 (7.41%) Trend Analysis
9 5 (6.17%) Business Intelligence
9 5 (6.17%) ITIL V3
10 4 (4.94%) Configuration Management
10 4 (4.94%) Document Management
Programming Languages
1 8 (9.88%) Java
2 7 (8.64%) SQL
3 6 (7.41%) C#
3 6 (7.41%) PowerShell
4 5 (6.17%) VB
5 3 (3.70%) Groovy
5 3 (3.70%) JavaScript
6 1 (1.23%) C
6 1 (1.23%) Jython
Qualifications
1 28 (34.57%) Security Cleared
2 16 (19.75%) DV Cleared
3 7 (8.64%) ITIL Certification
3 7 (8.64%) SC Cleared
4 4 (4.94%) Microsoft Certification
5 2 (2.47%) CISSP
5 2 (2.47%) CLAS
6 1 (1.23%) MCDST
Quality Assurance & Compliance
1 14 (17.28%) ISO 9001
2 8 (9.88%) SLA
3 4 (4.94%) Sarbanes-Oxley
4 2 (2.47%) HMG Security Policy Framework
System Software
1 17 (20.99%) Active Directory
2 11 (13.58%) VMware Infrastructure
3 4 (4.94%) XenApp
3 4 (4.94%) XenDesktop
4 2 (2.47%) BitLocker
4 2 (2.47%) Microsoft App-V
4 2 (2.47%) VMware ESX
5 1 (1.23%) Hyper-V
Systems Management
1 7 (8.64%) OpenView Configuration Management
2 5 (6.17%) SCCM
3 4 (4.94%) McAfee ePO
4 3 (3.70%) Norton AntiVirus
5 2 (2.47%) Symantec Endpoint Protection
Vendors
1 14 (17.28%) Microsoft
2 12 (14.81%) HP
3 11 (13.58%) VMware
4 8 (9.88%) OpenText
5 6 (7.41%) Citrix
5 6 (7.41%) Nintex
6 5 (6.17%) Symantec
7 4 (4.94%) Intel Security
7 4 (4.94%) Polycom
8 3 (3.70%) Adobe
8 3 (3.70%) Apple
8 3 (3.70%) Dell
8 3 (3.70%) Lotus
8 3 (3.70%) Remedy
9 2 (2.47%) AppSense
9 2 (2.47%) CA
9 2 (2.47%) CheckPoint
9 2 (2.47%) Cisco
9 2 (2.47%) Wyse
10 1 (1.23%) Mitel