The first table below looks at the demand for Problem Management skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Problem Management
Rank 242 229 230
Rank change year-on-year
-13 +1
Contract jobs citing Problem Management 402 389 415
As % of all contract IT jobs located in England 0.84% 0.84% 0.78%
As % of the Processes & Methodologies category 1.13% 1.14% 1.11%
Number of daily rates quoted 225 204 218
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£355 £391 £350
Average daily rate % change year-on-year
-9.26% +11.78%
90% offered a daily rate of more than £220 £204 £224
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £263 £330
% change year-on-year
+33.33% -20.45%
Number of hourly rates quoted 23 22 26
Average hourly rate £17.50 £17.75 £26.00
Average hourly rate % change year-on-year
-1.40% -31.73%
90% offered a hourly rate of more than £15.60 £11.05 £16.16
10% offered a hourly rate of more than £25.00 £44.60 £42.50
UK excluding London average hourly rate £17.50 £17.50 £25.50
% change year-on-year
- -31.37%
Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
35674 33981 37500
As % of all contract IT jobs located in England 74.45% 73.32% 70.91%
Number of daily rates quoted 22568 21050 21971
Average daily rate £405 £413 £400
Average daily rate % change year-on-year
-1.81% +3.12%
90% offered a daily rate of more than £275 £273 £273
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 1046 994 1335
Average hourly rate £24.00 £31.00 £31.00
Average hourly rate % change year-on-year
-22.58% -
90% offered a hourly rate of more than £12.50 £13.35 £14.00
10% offered a hourly rate of more than £45.00 £47.50 £45.50
UK excluding London average hourly rate £26.50 £31.00 £31.00
% change year-on-year
-14.51% -
Problem Management
UK

Problem Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in England

Problem Management
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the England region.

Problem Management Daily Rate Trend in England

Problem Management
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the England region over the 3 months to 22 July 2014.

Problem Management Daily Rate Histogram in England

Problem Management
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the England region.

Problem Management Hourly Rate Trend in England

Problem Management
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management across the England region over the 3 months to 22 July 2014.

Problem Management Hourly Rate Histogram in England

Problem Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the England region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -48 137 £373 -12.35% 38
South East +35 95 £338 +12.50% 19
East of England -4 36 £413 +142.64% 4
West Midlands +5 31 £319 -15.00% 7
South West -5 30 £350 -6.72% 8
North East +9 29 £375 - 7
North West -11 21 £250 -30.55% 8
Yorkshire -19 18 £363 +61.11% 13
East Midlands -17 4 £298 +38.37% 4
Midlands +6 1 £325 -
Problem Management
UK

Problem Management
Top 30 Related IT Skills in England

For the 6 months to 22 July 2014, IT contractor jobs across the England region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 422 (47.36%) ITIL
2 230 (25.81%) Incident Management
3 222 (24.92%) Windows
4 187 (20.99%) Service Management
5 180 (20.20%) Change Management
6 174 (19.53%) Finance
7 161 (18.07%) Microsoft
8 152 (17.06%) SLA
9 148 (16.61%) Security Cleared
10 135 (15.15%) Active Directory
11 121 (13.58%) Service Delivery
12 109 (12.23%) Root Cause Analysis
13 104 (11.67%) Configuration Management
14 100 (11.22%) Telecoms
15 98 (11.00%) SC Cleared
16 97 (10.89%) MS Office
17 94 (10.55%) MS Excel
18 91 (10.21%) Oracle
19 89 (9.99%) UNIX
20 86 (9.65%) SQL
21 80 (8.98%) HP
22 76 (8.53%) ITIL Certification
23 75 (8.42%) Project Management
24 74 (8.31%) Citrix
24 74 (8.31%) Linux
25 73 (8.19%) Windows Server 2008
26 72 (8.08%) Performance Management
27 71 (7.97%) Release Management
28 68 (7.63%) Cisco
29 67 (7.52%) Continuous Improvement

Problem Management
Top Related IT Skills in England by Category

For the 6 months to 22 July 2014, IT contractor jobs across the England region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 61 (6.85%) MS Exchange
2 37 (4.15%) Blackberry Enterprise Server
3 32 (3.59%) Apache
4 31 (3.48%) SharePoint
5 30 (3.37%) Exchange Server 2010
6 19 (2.13%) IIS
7 18 (2.02%) WebSphere
8 17 (1.91%) Exchange Server 2013
9 16 (1.80%) Exchange Server 2007
9 16 (1.80%) IBM Notes
10 15 (1.68%) Oracle Workflow
10 15 (1.68%) Lync
11 13 (1.46%) WebLogic
12 12 (1.35%) SAS
13 11 (1.23%) Tomcat
14 8 (0.90%) SharePoint 2010
15 6 (0.67%) IBM HTTP Server
16 5 (0.56%) CICS
16 5 (0.56%) Exchange Server 2003
17 4 (0.45%) WorkSite
Applications
1 97 (10.89%) MS Office
2 94 (10.55%) MS Excel
3 20 (2.24%) MS PowerPoint
4 12 (1.35%) MS Project
5 9 (1.01%) MS Visio
Business Applications
1 16 (1.80%) Oracle EBS
2 13 (1.46%) Oracle Applications
2 13 (1.46%) Oracle EBS R12
2 13 (1.46%) Oracle Payables
3 12 (1.35%) Oracle Receivables
4 11 (1.23%) Oracle General Ledger
5 8 (0.90%) Remedy ITSM
6 6 (0.67%) assyst
7 5 (0.56%) RMDS
8 4 (0.45%) Oracle Financials
9 3 (0.34%) Endur
9 3 (0.34%) Oracle CRM
9 3 (0.34%) SAP CRM
9 3 (0.34%) Aligne
9 3 (0.34%) Oracle iProcurement
9 3 (0.34%) Oracle E-Business Tax
10 2 (0.22%) Oracle Cash Management
10 2 (0.22%) Oracle Procure-to-Pay
10 2 (0.22%) SAP Oil and Gas
10 2 (0.22%) Misys Midas
Cloud Services
1 7 (0.79%) SaaS
2 4 (0.45%) Office 365
3 3 (0.34%) Cloud Computing
4 1 (0.11%) IaaS
4 1 (0.11%) Microsoft Azure
4 1 (0.11%) Amazon AWS
Communications & Networking
1 55 (6.17%) DNS
2 47 (5.27%) WAN
3 45 (5.05%) Firewall
4 40 (4.49%) LDAP
5 37 (4.15%) SAN
6 35 (3.93%) TCP/IP
7 30 (3.37%) LAN
8 29 (3.25%) 3G
9 24 (2.69%) MPLS
9 24 (2.69%) 4G
9 24 (2.69%) GGSN
9 24 (2.69%) SGSN
10 23 (2.58%) DHCP
11 22 (2.47%) 2G
12 21 (2.36%) SSH
13 20 (2.24%) BIG-IP
14 19 (2.13%) Internet
15 17 (1.91%) L2TP
15 17 (1.91%) SS7
15 17 (1.91%) VPN
Database & Business Intelligence
1 41 (4.60%) SQL Server
2 26 (2.92%) Oracle Database
3 23 (2.58%) MySQL
4 15 (1.68%) PostgreSQL
5 11 (1.23%) SQL Server 2005
6 10 (1.12%) SQL Server 2008
7 9 (1.01%) Oracle Reports
7 9 (1.01%) Oracle Database 11g
8 8 (0.90%) SQL Server Reporting Services
8 8 (0.90%) DB2
8 8 (0.90%) DataStage
9 7 (0.79%) Data Mining
9 7 (0.79%) Data Warehouse
10 6 (0.67%) Relational Database
11 5 (0.56%) Crystal Reports
11 5 (0.56%) SQL Server Integration Services
12 4 (0.45%) Oracle BI Publisher
12 4 (0.45%) Oracle Database 10g
13 3 (0.34%) EDRMS
13 3 (0.34%) SQL Server 2000
Development Applications
1 15 (1.68%) LoadRunner
2 13 (1.46%) QuickTest Pro
2 13 (1.46%) Oracle Forms
3 9 (1.01%) JIRA
4 7 (0.79%) Facilita Forecast
5 4 (0.45%) StarTeam
5 4 (0.45%) Toad
6 3 (0.34%) Ant
6 3 (0.34%) ClearCase
6 3 (0.34%) Maven
6 3 (0.34%) Rational Rhapsody
7 2 (0.22%) Git (software)
7 2 (0.22%) Wise Package Studio
7 2 (0.22%) ChangeMan
7 2 (0.22%) Subversion
7 2 (0.22%) Eclipse
7 2 (0.22%) Visual Studio
7 2 (0.22%) RequisitePro
7 2 (0.22%) MSI
7 2 (0.22%) ERwin
General
1 174 (19.53%) Finance
2 100 (11.22%) Telecoms
3 62 (6.96%) Banking
4 41 (4.60%) Front Office
5 27 (3.03%) Investment Banking
6 25 (2.81%) Financial Institution
7 17 (1.91%) Legal
8 14 (1.57%) Law
9 13 (1.46%) Retail
10 11 (1.23%) General Ledger
11 8 (0.90%) Pharmaceutical
12 7 (0.79%) Back Office
13 6 (0.67%) Marketing
13 6 (0.67%) Manufacturing
13 6 (0.67%) Publishing
14 5 (0.56%) Advertising
15 4 (0.45%) Local Government
16 3 (0.34%) Billing
17 2 (0.22%) French Language
17 2 (0.22%) Games
Job Titles
1 188 (21.10%) Analyst
2 71 (7.97%) Problem Manager
2 71 (7.97%) Incident Manager
3 66 (7.41%) Service Analyst
4 63 (7.07%) Service Manager
5 54 (6.06%) Support Analyst
6 45 (5.05%) Applications Support
6 45 (5.05%) Developer
7 43 (4.83%) Service Desk Analyst
8 35 (3.93%) Consultant
9 32 (3.59%) Incident & Problem Manager
10 30 (3.37%) Architect
11 29 (3.25%) NOC Engineer
12 28 (3.14%) Support Engineer
13 27 (3.03%) Delivery Manager
14 25 (2.81%) Applications Support Analyst
15 24 (2.69%) Network Engineer
16 23 (2.58%) Services Delivery Manager
17 20 (2.24%) Support Manager
18 19 (2.13%) 1st Line Support
Libraries, Frameworks & Software Standards
1 31 (3.48%) .NET
2 21 (2.36%) Middleware
3 19 (2.13%) XML
4 16 (1.80%) HTML
5 13 (1.46%) J2EE
6 10 (1.12%) CSS
6 10 (1.12%) SOAP
7 9 (1.01%) Web Services
8 8 (0.90%) jQuery
9 7 (0.79%) Spring
10 6 (0.67%) Java EE
10 6 (0.67%) WCF
10 6 (0.67%) WebSphere Message Broker
10 6 (0.67%) WebSphere MQ
11 4 (0.45%) HTML5
11 4 (0.45%) Application Packaging
11 4 (0.45%) FIX Protocol
11 4 (0.45%) Hibernate
11 4 (0.45%) WAP
12 3 (0.34%) ASP.NET
Miscellaneous
1 46 (5.16%) Management Information System
2 45 (5.05%) Blackberry
3 19 (2.13%) Open Source
4 18 (2.02%) Mainframe
5 14 (1.57%) Statistics
5 14 (1.57%) Computer Science
5 14 (1.57%) Clustering
6 13 (1.46%) Thin Client
6 13 (1.46%) Fat Client
7 11 (1.23%) CMDB
8 9 (1.01%) Physics
8 9 (1.01%) Hedge funds
9 8 (0.90%) Replication
10 7 (0.79%) Mobile App
11 6 (0.67%) Firmware
12 5 (0.56%) Equities
12 5 (0.56%) Credit Risk
12 5 (0.56%) Data Protection Act
13 4 (0.45%) DataPower
13 4 (0.45%) Wiki
Operating Systems
1 222 (24.92%) Windows
2 89 (9.99%) UNIX
3 74 (8.31%) Linux
4 73 (8.19%) Windows Server 2008
5 59 (6.62%) Windows Server 2003
6 48 (5.39%) Windows 7
7 40 (4.49%) Windows XP
8 20 (2.24%) Windows 8
9 13 (1.46%) Red Hat Enterprise Linux
10 11 (1.23%) Windows Server 2012
11 10 (1.12%) Android
12 8 (0.90%) Apple iOS
13 7 (0.79%) Windows Mobile
14 6 (0.67%) CentOS
15 5 (0.56%) Mac OS X
15 5 (0.56%) zOS
15 5 (0.56%) Solaris
15 5 (0.56%) Windows 2000
15 5 (0.56%) Windows NT
16 4 (0.45%) VMS
Processes & Methodologies
1 422 (47.36%) ITIL
2 230 (25.81%) Incident Management
3 187 (20.99%) Service Management
4 180 (20.20%) Change Management
5 121 (13.58%) Service Delivery
6 109 (12.23%) Root Cause Analysis
7 104 (11.67%) Configuration Management
8 75 (8.42%) Project Management
9 72 (8.08%) Performance Management
10 71 (7.97%) Release Management
11 67 (7.52%) Continuous Improvement
12 59 (6.62%) ITSM
13 53 (5.95%) Disaster Recovery
14 50 (5.61%) Migration
15 47 (5.27%) ITIL V3
16 44 (4.94%) Fault Management
17 40 (4.49%) Capacity Management
18 34 (3.82%) Business Continuity
19 32 (3.59%) Stakeholder Management
20 31 (3.48%) Change Control
Programming Languages
1 86 (9.65%) SQL
2 50 (5.61%) Java
3 31 (3.48%) PowerShell
4 27 (3.03%) Perl
4 27 (3.03%) C
5 22 (2.47%) VB
5 22 (2.47%) Python
6 21 (2.36%) C#
7 19 (2.13%) Shell Script
8 16 (1.80%) JavaScript
9 15 (1.68%) PL/SQL
9 15 (1.68%) Bash Shell
10 14 (1.57%) COBOL
11 12 (1.35%) C++
12 9 (1.01%) PL/1
12 9 (1.01%) VB.NET
13 4 (0.45%) C-shell
13 4 (0.45%) AWK
13 4 (0.45%) T-SQL
14 3 (0.34%) VBScript
Qualifications
1 148 (16.61%) Security Cleared
2 98 (11.00%) SC Cleared
3 76 (8.53%) ITIL Certification
4 54 (6.06%) Degree
5 36 (4.04%) Microsoft Certification
6 32 (3.59%) Cisco Certification
7 29 (3.25%) DV Cleared
8 24 (2.69%) MCSE
8 24 (2.69%) CCNP
9 15 (1.68%) MCITP
10 13 (1.46%) ITIL Foundation Certificate
11 12 (1.35%) JNCIS
11 12 (1.35%) CCNA
12 10 (1.12%) MCTS
13 9 (1.01%) MCP
14 8 (0.90%) ISTQB
14 8 (0.90%) ISTQB Foundation Certification
15 5 (0.56%) CCA
15 5 (0.56%) Citrix Certification
15 5 (0.56%) MCSA
Quality Assurance & Compliance
1 152 (17.06%) SLA
2 41 (4.60%) QA
3 8 (0.90%) COBIT
4 5 (0.56%) BS15000
5 4 (0.45%) ISO/IEC 27001
6 3 (0.34%) Sarbanes-Oxley
6 3 (0.34%) ISO 9000
6 3 (0.34%) HL7
7 2 (0.22%) GxP
7 2 (0.22%) ISO/IEC 17799
7 2 (0.22%) GCP
8 1 (0.11%) TickIT
8 1 (0.11%) PCI DSS
8 1 (0.11%) ISO/IEC 20000
8 1 (0.11%) P3O
System Software
1 135 (15.15%) Active Directory
2 28 (3.14%) XenApp
3 27 (3.03%) VMware Infrastructure
4 16 (1.80%) NLBS
5 11 (1.23%) Hyper-V
6 10 (1.12%) Xen
6 10 (1.12%) Citrix Presentation Server
7 7 (0.79%) VMware ESX
8 6 (0.67%) XenDesktop
8 6 (0.67%) Terminal Server
9 5 (0.56%) Microsoft App-V
9 5 (0.56%) VMware ESXi
10 4 (0.45%) vSphere
11 3 (0.34%) Terminal Services
11 3 (0.34%) Microsoft Virtual Server
11 3 (0.34%) DFS Replication
12 2 (0.22%) XenServer
12 2 (0.22%) ProxySG
13 1 (0.11%) RACF
13 1 (0.11%) Tivoli Workload Scheduler
Systems Management
1 41 (4.60%) SCCM
2 17 (1.91%) Control-M
3 16 (1.80%) WSUS
3 16 (1.80%) Tivoli
4 14 (1.57%) HP Quality Center
5 12 (1.35%) NetBackup
6 8 (0.90%) Backup Exec
7 7 (0.79%) Netcool
7 7 (0.79%) OVSD
7 7 (0.79%) Symantec Enterprise Vault
8 6 (0.67%) ITRS Geneos
8 6 (0.67%) BladeLogic
8 6 (0.67%) Netcool/Webtop
8 6 (0.67%) OpenView
8 6 (0.67%) Netcool/OMNIbus
9 5 (0.56%) Systems Management Server (SMS)
10 4 (0.45%) Tivoli Storage Manager
11 3 (0.34%) Norton AntiVirus
11 3 (0.34%) MAILsweeper
11 3 (0.34%) Unicenter
Vendors
1 161 (18.07%) Microsoft
2 91 (10.21%) Oracle
3 80 (8.98%) HP
4 74 (8.31%) Citrix
5 68 (7.63%) Cisco
6 60 (6.73%) VMware
7 37 (4.15%) Juniper
8 33 (3.70%) Nokia Solutions and Networks
9 26 (2.92%) Remedy
10 21 (2.36%) SAP
10 21 (2.36%) NetApp
11 19 (2.13%) CheckPoint
11 19 (2.13%) IBM
11 19 (2.13%) F5
12 17 (1.91%) Symantec
12 17 (1.91%) Blue Coat
12 17 (1.91%) Velocent
13 16 (1.80%) Lotus
14 15 (1.68%) Red Hat
15 14 (1.57%) McAfee
Havant, Hampshire
ARM Technology
Rate: £500 - £580 per day
Posted: 8 hours ago
Hampshire
Austin Fraser
Rate: £350 - £400 per annum
Posted: 11 hours ago
London
Staffworx Ltd
Rate: excellent rate
Posted: 12 hours ago
City, London
I3
Rate: £380 per day
Posted: 12 hours ago
City, London
Red10
Rate: £500 - £550 per day
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Connectus
Rate: £16 - £21.8 per hour
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £518.37 per day
Posted: 4 days ago
Derby, Derbyshire
ReThink Recruitment
Rate: £300 - £400 per day
Posted: 4 days ago
City, London
Incisive Ltd
Rate: £500 - £575 per day
Posted: 4 days ago
London
Experis Ltd
Posted: 4 days ago
Halifax, West Yorkshire
Roc Search
Posted: 5 days ago
London
Thebes IT
Posted: 6 days ago
London
Lorien Resourcing
Posted: 6 days ago
London
Talent International
Rate: £220 - £270 per day
Posted: 6 days ago
South West
Synergize Consulting
Rate: From £0 to £0 per annum market rates
Posted: 6 days ago
Surrey
Clearwater People Solutions
Rate: £300 - £350 Per Day
Posted: 6 days ago
Solihull, West Midlands (County)
Owen Daniels Consultancy
Rate: From £150 to £220 per day
Posted: 6 days ago
London
Hydrogen Group
Rate: £450.00 - £460.00 per day
Posted: 6 days ago
Manchester, Lancashire
Owen Daniels Consultancy
Rate: From £20 to £26 per hour UP TO £26.00 PER HOUR DOE
Posted: 6 days ago
City, London
FieldFisher
Rate: Competitive
Posted: 19 days ago