The table below looks at the statistics for Problem Management skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Problem Management
Rank 221 247 252
Rank change year-on-year
+26 +5
Contract jobs citing Problem Management 488 389 402
As % of all contract IT jobs located in England 0.93% 0.81% 0.76%
As % of the Processes & Methodologies category 1.25% 1.08% 1.05%
Number of daily rates quoted 261 197 202
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£350 £370 £350
Average daily rate % change year-on-year
-5.40% +5.71%
90% offered a daily rate of more than £225 £206 £200
10% offered a daily rate of more than £500 £500 £525
UK excluding London average daily rate £350 £300 £325
% change year-on-year
+16.66% -7.69%
Number of hourly rates quoted 47 24 36
Average hourly rate £18.90 £17.00 £25.00
Average hourly rate % change year-on-year
+11.17% -32.00%
90% offered a hourly rate of more than £13.12 £10.50 £15.50
10% offered a hourly rate of more than £31.60 £32.05 £41.71
UK excluding London average hourly rate £18.52 £17.15 £22.25
% change year-on-year
+7.95% -22.92%
Problem Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
38925 35924 38359
As % of all contract IT jobs located in England 74.49% 74.48% 72.52%
Number of daily rates quoted 24714 22629 22625
Average daily rate £413 £403 £400
Average daily rate % change year-on-year
+2.48% +0.62%
90% offered a daily rate of more than £275 £275 £268
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 1104 1022 1412
Average hourly rate £23.50 £27.97 £31.50
Average hourly rate % change year-on-year
-15.98% -11.20%
90% offered a hourly rate of more than £12.50 £12.50 £13.00
10% offered a hourly rate of more than £47.50 £50.00 £47.00
UK excluding London average hourly rate £26.25 £30.00 £30.00
% change year-on-year
-12.50% -

Problem Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in England

Problem Management
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the England region.

Problem Management Daily Rate Trend in England

Problem Management
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the England region over the 3 months to 19 September 2014.

Problem Management Daily Rate Histogram in England

Problem Management
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the England region.

Problem Management Hourly Rate Trend in England

Problem Management
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management across the England region over the 3 months to 19 September 2014.

Problem Management Hourly Rate Histogram in England

Problem Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the England region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +8 185 £350 -10.82% 33
South East +59 115 £350 +32.07% 22
North East +9 55 £363 +107.14% 4
North West +3 31 £288 -23.33% 7
East of England -21 27 £425 +21.42% 13
South West -31 24 £315 +2.85% 15
West Midlands -17 20 £350 -6.66% 6
Yorkshire -15 15 £380 +68.88% 6
East Midlands -2 10 £250 +2.04% 5
Problem Management
UK

Problem Management
Top 30 Related IT Skills in England

For the 6 months to 19 September 2014, IT contractor jobs across the England region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 441 (50.17%) ITIL
2 241 (27.42%) Incident Management
3 224 (25.48%) Windows
4 218 (24.80%) Service Management
5 175 (19.91%) Security Cleared
6 168 (19.11%) Microsoft
7 162 (18.43%) Finance
8 147 (16.72%) Change Management
9 145 (16.50%) SLA
10 129 (14.68%) Service Delivery
11 128 (14.56%) SC Cleared
12 125 (14.22%) Analytical Skills
13 119 (13.54%) HP
14 117 (13.31%) Active Directory
15 100 (11.38%) MS Excel
16 96 (10.92%) Oracle
17 95 (10.81%) MS Office
18 94 (10.69%) Configuration Management
18 94 (10.69%) Root Cause Analysis
19 92 (10.47%) SQL
20 85 (9.67%) Linux
21 84 (9.56%) Windows Server 2008
22 83 (9.44%) UNIX
22 83 (9.44%) Project Management
23 70 (7.96%) Release Management
24 69 (7.85%) Cisco
25 68 (7.74%) Citrix
26 67 (7.62%) Windows Server 2003
26 67 (7.62%) ITSM
27 64 (7.28%) Firewall

Problem Management
Top Related IT Skills in England by Category

For the 6 months to 19 September 2014, IT contractor jobs across the England region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 56 (6.37%) MS Exchange
2 48 (5.46%) Apache
3 44 (5.01%) SharePoint
4 40 (4.55%) IIS
5 30 (3.41%) Blackberry Enterprise Server
6 29 (3.30%) WebSphere
7 26 (2.96%) Tomcat
8 24 (2.73%) Exchange Server 2010
9 21 (2.39%) IBM HTTP Server
10 16 (1.82%) IBM Notes
11 14 (1.59%) SharePoint 2013
12 13 (1.48%) WebSphere Application Server
12 13 (1.48%) Exchange Server 2013
13 11 (1.25%) WebLogic
13 11 (1.25%) Oracle Workflow
14 10 (1.14%) SharePoint 2010
14 10 (1.14%) Lync
15 8 (0.91%) Exchange Server 2007
15 8 (0.91%) MQSeries
16 5 (0.57%) AquaLogic
Applications
1 100 (11.38%) MS Excel
2 95 (10.81%) MS Office
3 26 (2.96%) MS PowerPoint
4 23 (2.62%) MS Project
5 12 (1.37%) MS Visio
Business Applications
1 14 (1.59%) Oracle EBS
1 14 (1.59%) Oracle Applications
2 11 (1.25%) Oracle Payables
3 10 (1.14%) Remedy ITSM
3 10 (1.14%) Oracle EBS R12
3 10 (1.14%) Oracle General Ledger
3 10 (1.14%) Oracle Receivables
4 9 (1.02%) assyst
5 4 (0.46%) Misys Midas
6 3 (0.34%) SAP CRM
7 2 (0.23%) Oracle Procure-to-Pay
7 2 (0.23%) Oracle Cash Management
7 2 (0.23%) Oracle iProcurement
7 2 (0.23%) Oracle CRM
7 2 (0.23%) Maximo
7 2 (0.23%) WebTrends
8 1 (0.11%) SAP HR
8 1 (0.11%) SAP FI
8 1 (0.11%) SAP CO
8 1 (0.11%) Oracle SCM
Cloud Services
1 12 (1.37%) SaaS
2 3 (0.34%) Office 365
2 3 (0.34%) Cloud Computing
3 2 (0.23%) Microsoft Azure
3 2 (0.23%) Amazon AWS
4 1 (0.11%) IaaS
Communications & Networking
1 64 (7.28%) Firewall
2 45 (5.12%) WAN
3 40 (4.55%) SAN
4 35 (3.98%) LAN
5 32 (3.64%) DNS
6 30 (3.41%) BIG-IP
7 29 (3.30%) TCP/IP
8 28 (3.19%) 3G
9 24 (2.73%) MPLS
9 24 (2.73%) LDAP
10 21 (2.39%) SSL
10 21 (2.39%) Internet
11 20 (2.28%) VPN
12 18 (2.05%) LTE
13 17 (1.93%) HTTP
14 16 (1.82%) DSL
15 15 (1.71%) 4G
15 15 (1.71%) SSH
16 14 (1.59%) VLAN
16 14 (1.59%) Intranet
Database & Business Intelligence
1 58 (6.60%) SQL Server
2 35 (3.98%) Oracle Database
3 17 (1.93%) MySQL
3 17 (1.93%) Oracle Database 11g
4 14 (1.59%) PostgreSQL
4 14 (1.59%) DB2
5 13 (1.48%) Oracle Database 10g
6 11 (1.25%) Relational Database
7 9 (1.02%) Oracle Reports
8 8 (0.91%) SQL Server 2005
9 7 (0.80%) Data Warehouse
9 7 (0.80%) SQL Server 2008
10 5 (0.57%) DataStage
10 5 (0.57%) SQL Server Reporting Services
11 4 (0.46%) Oracle BI Publisher
12 3 (0.34%) EDRMS
12 3 (0.34%) RDBMS
12 3 (0.34%) Oracle Discoverer
12 3 (0.34%) Data Mining
12 3 (0.34%) Crystal Reports
Development Applications
1 21 (2.39%) LoadRunner
2 20 (2.28%) QuickTest Pro
3 14 (1.59%) Facilita Forecast
4 12 (1.37%) Oracle Forms
5 9 (1.02%) JIRA
6 5 (0.57%) MSI
6 5 (0.57%) Toad
6 5 (0.57%) Ant
7 4 (0.46%) Git (software)
7 4 (0.46%) Subversion
7 4 (0.46%) ERwin
8 3 (0.34%) ClearCase
8 3 (0.34%) Maven
9 2 (0.23%) Rational Rhapsody
9 2 (0.23%) Introscope
9 2 (0.23%) Visual Studio
10 1 (0.11%) PowerBuilder
10 1 (0.11%) RequisitePro
10 1 (0.11%) AdminStudio
10 1 (0.11%) IntelliJ
General
1 162 (18.43%) Finance
2 55 (6.26%) Telecoms
2 55 (6.26%) Banking
3 34 (3.87%) Front Office
4 28 (3.19%) Investment Banking
5 26 (2.96%) Financial Institution
6 23 (2.62%) Retail
7 16 (1.82%) Back Office
8 13 (1.48%) Legal
9 11 (1.25%) Manufacturing
9 11 (1.25%) Law
10 10 (1.14%) General Ledger
11 9 (1.02%) Pharmaceutical
11 9 (1.02%) Publishing
12 7 (0.80%) Marketing
13 4 (0.46%) Advertising
14 3 (0.34%) Billing
14 3 (0.34%) Local Government
15 2 (0.23%) French Language
15 2 (0.23%) German Language
Job Titles
1 200 (22.75%) Analyst
2 65 (7.39%) Service Analyst
3 56 (6.37%) Support Analyst
4 55 (6.26%) Developer
5 52 (5.92%) Service Manager
6 51 (5.80%) Problem Manager
7 47 (5.35%) Incident Manager
8 46 (5.23%) Applications Support
9 40 (4.55%) Service Desk Analyst
10 30 (3.41%) Architect
10 30 (3.41%) Consultant
11 29 (3.30%) Support Engineer
12 25 (2.84%) Project Manager
12 25 (2.84%) Operations Analyst
13 24 (2.73%) Team Leader
14 22 (2.50%) Network Engineer
15 20 (2.28%) Desktop Support
15 20 (2.28%) DBA
15 20 (2.28%) Delivery Manager
15 20 (2.28%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 32 (3.64%) Middleware
2 28 (3.19%) .NET
3 16 (1.82%) XML
4 15 (1.71%) Web Services
5 14 (1.59%) Java EE
6 12 (1.37%) HTML
7 11 (1.25%) J2EE
8 10 (1.14%) JMS
9 8 (0.91%) WCF
9 8 (0.91%) JDBC
10 6 (0.68%) Spring
10 6 (0.68%) Application Packaging
10 6 (0.68%) WebSphere Message Broker
10 6 (0.68%) CSS
10 6 (0.68%) WebSphere MQ
11 5 (0.57%) WAP
11 5 (0.57%) SOAP
12 4 (0.46%) FIX Protocol
12 4 (0.46%) jQuery
12 4 (0.46%) HTML5
Miscellaneous
1 125 (14.22%) Analytical Skills
2 52 (5.92%) Management Information System
3 45 (5.12%) Blackberry
4 18 (2.05%) Statistics
4 18 (2.05%) Open Source
5 17 (1.93%) Mainframe
5 17 (1.93%) Computer Science
6 16 (1.82%) Clustering
7 15 (1.71%) CMDB
8 12 (1.37%) Fat Client
8 12 (1.37%) Hedge funds
8 12 (1.37%) Thin Client
9 10 (1.14%) Data Extraction
10 9 (1.02%) AS400
10 9 (1.02%) Mobile App
10 9 (1.02%) Mathematics
11 8 (0.91%) iSeries
12 7 (0.80%) Firmware
12 7 (0.80%) Equities
13 6 (0.68%) User Experience
Operating Systems
1 224 (25.48%) Windows
2 85 (9.67%) Linux
3 84 (9.56%) Windows Server 2008
4 83 (9.44%) UNIX
5 67 (7.62%) Windows Server 2003
6 59 (6.71%) Windows 7
7 34 (3.87%) Windows XP
8 26 (2.96%) Red Hat Enterprise Linux
9 18 (2.05%) Windows Server 2012
10 14 (1.59%) Windows 8
11 10 (1.14%) Android
11 10 (1.14%) Solaris
12 8 (0.91%) Apple iOS
12 8 (0.91%) Windows 2000
13 7 (0.80%) Mac OS X
13 7 (0.80%) Windows Mobile
14 6 (0.68%) AIX
15 5 (0.57%) MVS
16 4 (0.46%) CentOS
16 4 (0.46%) SUSE
Processes & Methodologies
1 441 (50.17%) ITIL
2 241 (27.42%) Incident Management
3 218 (24.80%) Service Management
4 147 (16.72%) Change Management
5 129 (14.68%) Service Delivery
6 94 (10.69%) Configuration Management
6 94 (10.69%) Root Cause Analysis
7 83 (9.44%) Project Management
8 70 (7.96%) Release Management
9 67 (7.62%) ITSM
10 51 (5.80%) ITIL V3
11 49 (5.57%) Disaster Recovery
12 48 (5.46%) Performance Management
13 42 (4.78%) Continuous Improvement
14 40 (4.55%) Capacity Management
14 40 (4.55%) Migration
14 40 (4.55%) Agile Software Development
15 37 (4.21%) Regression Testing
16 35 (3.98%) Change Control
17 34 (3.87%) Business Continuity
Programming Languages
1 92 (10.47%) SQL
2 43 (4.89%) Java
3 32 (3.64%) Perl
3 32 (3.64%) PowerShell
4 26 (2.96%) VB
5 25 (2.84%) Python
5 25 (2.84%) Shell Script
6 24 (2.73%) Bash Shell
7 22 (2.50%) PL/SQL
8 20 (2.28%) C
9 14 (1.59%) C#
10 12 (1.37%) JavaScript
11 10 (1.14%) C-shell
12 8 (0.91%) Korn
13 7 (0.80%) VBScript
13 7 (0.80%) Jython
14 6 (0.68%) RPG IV
14 6 (0.68%) RPG
15 5 (0.57%) COBOL
16 4 (0.46%) Scala
Qualifications
1 175 (19.91%) Security Cleared
2 128 (14.56%) SC Cleared
3 56 (6.37%) Degree
4 54 (6.14%) ITIL Certification
5 34 (3.87%) Cisco Certification
6 33 (3.75%) Microsoft Certification
7 27 (3.07%) CCNP
8 23 (2.62%) DV Cleared
9 20 (2.28%) MCSE
10 14 (1.59%) ITIL Foundation Certificate
11 12 (1.37%) JNCIS
11 12 (1.37%) CCNA
12 11 (1.25%) MCITP
13 10 (1.14%) ISTQB
13 10 (1.14%) MCP
13 10 (1.14%) ISTQB Foundation Certification
14 5 (0.57%) ISEB
14 5 (0.57%) HNC
14 5 (0.57%) BC Cleared
14 5 (0.57%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 145 (16.50%) SLA
2 48 (5.46%) QA
3 8 (0.91%) BS15000
4 4 (0.46%) COBIT
5 3 (0.34%) ISO/IEC 27001
6 2 (0.23%) HL7
6 2 (0.23%) Solvency II
6 2 (0.23%) ISO 14001
6 2 (0.23%) ISO 9000
6 2 (0.23%) BS7799
7 1 (0.11%) ISO 9001
7 1 (0.11%) ISO/IEC 17799
7 1 (0.11%) TickIT
7 1 (0.11%) P3O
7 1 (0.11%) ISO/IEC 20000
System Software
1 117 (13.31%) Active Directory
2 35 (3.98%) VMware Infrastructure
3 25 (2.84%) XenApp
4 15 (1.71%) NLBS
5 12 (1.37%) Hyper-V
6 9 (1.02%) vSphere
6 9 (1.02%) Xen
7 8 (0.91%) Oracle RAC
7 8 (0.91%) Citrix Presentation Server
7 8 (0.91%) VMware ESX
7 8 (0.91%) Oracle RMAN
8 7 (0.80%) VMware ESXi
9 6 (0.68%) XenDesktop
9 6 (0.68%) Microsoft App-V
9 6 (0.68%) ProxySG
9 6 (0.68%) Terminal Services
10 5 (0.57%) Microsoft Virtual Server
11 3 (0.34%) NFS
11 3 (0.34%) UAG
11 3 (0.34%) DFS Replication
Systems Management
1 32 (3.64%) SCCM
2 24 (2.73%) Control-M
3 21 (2.39%) Tivoli
4 20 (2.28%) HP Quality Center
5 17 (1.93%) NetBackup
6 14 (1.59%) WSUS
7 13 (1.48%) OpenView
8 12 (1.37%) Backup Exec
9 10 (1.14%) BladeLogic
10 9 (1.02%) ITRS Geneos
10 9 (1.02%) Netcool
11 8 (0.91%) Data Guard
11 8 (0.91%) Puppet
12 7 (0.80%) Norton AntiVirus
12 7 (0.80%) OVSD
13 6 (0.68%) Netcool/Webtop
13 6 (0.68%) Netcool/OMNIbus
14 5 (0.57%) Systems Management Server (SMS)
14 5 (0.57%) HP SIM
14 5 (0.57%) EMC NetWorker
Vendors
1 168 (19.11%) Microsoft
2 119 (13.54%) HP
3 96 (10.92%) Oracle
4 69 (7.85%) Cisco
5 68 (7.74%) Citrix
6 60 (6.83%) VMware
7 39 (4.44%) IBM
8 28 (3.19%) Juniper
8 28 (3.19%) Red Hat
9 23 (2.62%) F5
9 23 (2.62%) CheckPoint
10 21 (2.39%) NetApp
10 21 (2.39%) Remedy
11 20 (2.28%) Blue Coat
12 18 (2.05%) Symantec
13 16 (1.82%) Lotus
14 15 (1.71%) JBoss
14 15 (1.71%) ServiceNow
15 14 (1.59%) Altiris
15 14 (1.59%) Dell
Newcastle Upon Tyne, Tyne and Wear
Square One Resources
Rate: £350 per day
Posted: 12 hours ago
Newcastle Upon Tyne, Tyne and Wear
Synergize Consulting
Rate: From £325 to £400 per day This depends on what shift is worked.
Posted: 14 hours ago
Reading, Berkshire
Square One Resources
Rate: Unspecified
Posted: 16 hours ago
Middlesex
Mercator IT Solutions
Rate: £Market
Posted: 19 hours ago
Essex
Skye Group
Rate: Unspecified Market Rate - Per Day
Posted: Yesterday
Newbury, Berkshire
Resource Solutions Group - Sovereign Housing
Rate: Benefits
Posted: Yesterday
City, London
Evolution Recruitment Solutions
Rate: Competitive Rate
Posted: Yesterday
London
Venturi
Rate: £175 - £225 per day
Posted: Yesterday
Bracknell, Berkshire
LA International
Posted: Yesterday
City of London
Reed Technology - UK Posting Account
Rate: £400 - £500 per day
Posted: Yesterday
London
Experis Ltd
Rate: £350 - £380 per annum
Posted: Yesterday
London
Experis Ltd
Rate: £350.00 - £400.00 per day
Posted: Yesterday
Manchester
Vital Solutions
Rate: £0 - £125 per day
Posted: 2 days ago
Norwich, Norfolk
Synergize Consulting
Posted: 2 days ago
Norwich, Norfolk
Synergize Consulting
Posted: 2 days ago
Manchester, Lancashire
Lorien Resourcing
Posted: 2 days ago
Kent
Reed Technology - UK Posting Account
Rate: £11.35 per hour
Posted: 2 days ago
Newbury, Berkshire
Resource Management
Rate: £33120 - £40480 per annum + Benefits
Posted: 3 days ago
City of London
Real Staffing
Rate: £350 - £375 per day + competitive
Posted: 3 days ago
City, London
Experis Ltd
Rate: Market Rates
Posted: 3 days ago