The first table below looks at the demand for Problem Management skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Problem Management
Rank 217 236 255
Rank change year-on-year
+19 +19
Contract jobs citing Problem Management 501 318 394
As % of all contract IT jobs located in England 0.98% 0.74% 0.71%
As % of the Processes & Methodologies category 1.32% 1.01% 1.01%
Number of daily rates quoted 249 175 205
Average daily rate £351 £400 £415
Average daily rate % change year-on-year
-12.37% -3.61%
90% offered a daily rate of more than £187 £214 £200
10% offered a daily rate of more than £477 £500 £523
UK excluding London average daily rate £338 £325 £300
% change year-on-year
+3.84% +8.33%
Number of hourly rates quoted 21 17 33
Average hourly rate £22.50 £17.00 £18.81
Average hourly rate % change year-on-year
+32.35% -9.59%
90% offered a hourly rate of more than £11.00 £12.30 £13.00
10% offered a hourly rate of more than £125.00 £37.10 £34.50
UK excluding London average hourly rate £16.58 £17.25 £18.25
% change year-on-year
-3.86% -5.47%
Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
37958 31464 38928
As % of all contract IT jobs located in England 73.95% 73.02% 69.89%
Number of daily rates quoted 23972 19227 22646
Average daily rate £405 £413 £415
Average daily rate % change year-on-year
-1.81% -0.60%
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £575 £575 £600
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 1118 981 1339
Average hourly rate £27.88 £32.00 £27.50
Average hourly rate % change year-on-year
-12.89% +16.36%
90% offered a hourly rate of more than £12.25 £13.50 £13.90
10% offered a hourly rate of more than £50.00 £54.00 £45.00
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
Problem Management
UK

Problem Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in England

Problem Management
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the England region.

Problem Management Daily Rate Trend in England

Problem Management
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the England region over the 3 months to 18 April 2014.

Problem Management Daily Rate Histogram in England

Problem Management
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the England region.

Problem Management Hourly Rate Trend in England

Problem Management
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management across the England region over the 3 months to 18 April 2014.

Problem Management Hourly Rate Histogram in England

Problem Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the England region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
London -11 186 £375 -9.09% 51
South East +69 144 £316 -6.98% 15
South West -3 38 £425 +43.45% 8
West Midlands +1 32 £345 +43.75% 3
North East -7 24 £263 - 2
Yorkshire -8 23 £320 +4.91% 18
North West -17 20 £420 +66.33% 15
East Midlands +4 18 £140 -62.66% 3
East of England -20 13 £195 -40.00% 8
Midlands +2 3 £313 -21.87%
Problem Management
UK

Problem Management
Top 30 Related IT Skills in England

For the 6 months to 18 April 2014, IT contractor jobs across the England region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 412 (45.83%) ITIL
2 250 (27.81%) Windows
3 219 (24.36%) Incident Management
4 205 (22.80%) Change Management
5 194 (21.58%) Finance
6 189 (21.02%) Service Management
7 177 (19.69%) Microsoft
8 146 (16.24%) Active Directory
9 132 (14.68%) SLA
10 110 (12.24%) SQL
10 110 (12.24%) Service Delivery
11 109 (12.12%) MS Excel
12 107 (11.90%) Configuration Management
13 105 (11.68%) Root Cause Analysis
14 104 (11.57%) Security Cleared
14 104 (11.57%) Telecoms
15 100 (11.12%) UNIX
16 97 (10.79%) Linux
17 92 (10.23%) Oracle
18 90 (10.01%) DNS
19 89 (9.90%) Cisco
20 81 (9.01%) Project Management
21 80 (8.90%) Windows Server 2003
21 80 (8.90%) HP
22 79 (8.79%) VMware
23 78 (8.68%) Banking
24 77 (8.57%) Citrix
25 74 (8.23%) ITIL Certification
26 73 (8.12%) Degree
26 73 (8.12%) Windows Server 2008

Problem Management
Top Related IT Skills in England by Category

For the 6 months to 18 April 2014, IT contractor jobs across the England region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 58 (6.45%) MS Exchange
2 29 (3.23%) SharePoint
3 27 (3.00%) Blackberry Enterprise Server
4 25 (2.78%) Apache
4 25 (2.78%) Exchange Server 2010
5 21 (2.34%) Exchange Server 2007
6 19 (2.11%) WebLogic
7 18 (2.00%) IIS
8 17 (1.89%) SAS
9 15 (1.67%) WebSphere
10 14 (1.56%) Tomcat
10 14 (1.56%) Lync
11 13 (1.45%) Exchange Server 2003
11 13 (1.45%) Oracle Workflow
12 7 (0.78%) IBM Notes
13 6 (0.67%) Exchange Server 2013
14 5 (0.56%) SharePoint 2010
14 5 (0.56%) CICS
15 4 (0.44%) WebSphere Transformation Extender
16 3 (0.33%) Office Communications Server
Applications
1 109 (12.12%) MS Excel
2 69 (7.68%) MS Office
3 22 (2.45%) MS PowerPoint
4 14 (1.56%) MS Visio
5 13 (1.45%) MS Project
Business Applications
1 18 (2.00%) Remedy ITSM
2 11 (1.22%) Oracle EBS
3 9 (1.00%) Oracle EBS R12
4 8 (0.89%) Oracle Applications
4 8 (0.89%) RMDS
5 7 (0.78%) Oracle Financials
5 7 (0.78%) Oracle E-Business Tax
6 4 (0.44%) Oracle Payables
6 4 (0.44%) Oracle Receivables
7 3 (0.33%) Oracle General Ledger
7 3 (0.33%) Aligne
7 3 (0.33%) assyst
7 3 (0.33%) Endur
7 3 (0.33%) Agresso
8 2 (0.22%) SAP R/3
8 2 (0.22%) Oracle CRM
8 2 (0.22%) Remedy AR System
8 2 (0.22%) SAP Oil and Gas
8 2 (0.22%) ION MarketView
8 2 (0.22%) Oracle Internet Expenses
Cloud Services
1 9 (1.00%) Amazon EC2
1 9 (1.00%) Amazon S3
1 9 (1.00%) Amazon AWS
2 6 (0.67%) Office 365
3 3 (0.33%) Cloud Computing
3 3 (0.33%) SaaS
Communications & Networking
1 90 (10.01%) DNS
2 64 (7.12%) TCP/IP
2 64 (7.12%) WAN
3 62 (6.90%) SAN
4 60 (6.67%) Firewall
5 46 (5.12%) LDAP
6 43 (4.78%) LAN
7 42 (4.67%) DHCP
8 37 (4.12%) MPLS
9 34 (3.78%) VPN
10 23 (2.56%) Internet
10 23 (2.56%) GGSN
10 23 (2.56%) SGSN
11 21 (2.34%) VoIP
11 21 (2.34%) 3G
12 20 (2.22%) Cisco Nexus
12 20 (2.22%) 2G
13 17 (1.89%) 4G
13 17 (1.89%) Network Security
13 17 (1.89%) L2TP
Database & Business Intelligence
1 48 (5.34%) SQL Server
2 25 (2.78%) Oracle Database
3 18 (2.00%) Data Warehouse
4 16 (1.78%) Data Mining
5 15 (1.67%) MySQL
6 14 (1.56%) Crystal Reports
7 12 (1.33%) SQL Server Integration Services
7 12 (1.33%) SQL Server 2005
7 12 (1.33%) SQL Server 2008
8 10 (1.11%) Oracle Reports
8 10 (1.11%) DB2
9 9 (1.00%) Relational Database
9 9 (1.00%) SQL Server Reporting Services
9 9 (1.00%) DataStage
10 8 (0.89%) PostgreSQL
11 6 (0.67%) RDBMS
11 6 (0.67%) Base SAS
11 6 (0.67%) SAS Enterprise Guide
12 5 (0.56%) Oracle Database 11g
12 5 (0.56%) MS Access
Development Applications
1 7 (0.78%) ERwin
1 7 (0.78%) Oracle Forms
2 5 (0.56%) Toad
3 4 (0.44%) VSS/SourceSafe
3 4 (0.44%) StarTeam
4 3 (0.33%) Rational Rhapsody
4 3 (0.33%) JIRA
5 2 (0.22%) RequisitePro
5 2 (0.22%) LoadRunner
5 2 (0.22%) MSI
5 2 (0.22%) ChangeMan
5 2 (0.22%) Talend Open Studio
5 2 (0.22%) Git (software)
5 2 (0.22%) Wise Package Studio
6 1 (0.11%) Facilita Forecast
6 1 (0.11%) Gradle
6 1 (0.11%) NWDI
6 1 (0.11%) NWDS
6 1 (0.11%) Subversion
6 1 (0.11%) Maven
General
1 194 (21.58%) Finance
2 104 (11.57%) Telecoms
3 78 (8.68%) Banking
4 27 (3.00%) Front Office
5 22 (2.45%) Investment Banking
6 20 (2.22%) Legal
7 18 (2.00%) Law
8 17 (1.89%) Retail
9 15 (1.67%) Financial Institution
10 7 (0.78%) Billing
11 6 (0.67%) Manufacturing
11 6 (0.67%) Advertising
11 6 (0.67%) Pharmaceutical
12 5 (0.56%) Marketing
12 5 (0.56%) German Language
12 5 (0.56%) Electronics
13 4 (0.44%) Military
13 4 (0.44%) French Language
13 4 (0.44%) Italian Language
13 4 (0.44%) Japanese Language
Job Titles
1 195 (21.69%) Analyst
2 74 (8.23%) Incident Manager
3 60 (6.67%) Support Analyst
3 60 (6.67%) Problem Manager
4 58 (6.45%) Service Manager
5 51 (5.67%) Service Analyst
6 49 (5.45%) Consultant
7 43 (4.78%) Developer
7 43 (4.78%) Applications Support
8 38 (4.23%) Administrator
9 33 (3.67%) Support Engineer
10 31 (3.45%) Incident & Problem Manager
10 31 (3.45%) Service Desk Analyst
11 29 (3.23%) Delivery Manager
11 29 (3.23%) NOC Engineer
12 28 (3.11%) Architect
13 25 (2.78%) Network Engineer
13 25 (2.78%) Services Delivery Manager
14 24 (2.67%) Applications Support Analyst
15 23 (2.56%) Desktop Support
Libraries, Frameworks & Software Standards
1 29 (3.23%) J2EE
2 25 (2.78%) .NET
3 21 (2.34%) Middleware
4 17 (1.89%) Web Services
5 15 (1.67%) XML
6 14 (1.56%) CSS
7 11 (1.22%) WebSphere MQ
7 11 (1.22%) HTML
7 11 (1.22%) SOAP
8 7 (0.78%) jQuery
8 7 (0.78%) WebSphere Message Broker
9 6 (0.67%) Application Packaging
10 5 (0.56%) ODBC
11 4 (0.44%) ASP.NET
12 3 (0.33%) Oracle Fusion
12 3 (0.33%) Ajax
12 3 (0.33%) .NET Framework
12 3 (0.33%) WAP
13 2 (0.22%) JSP
13 2 (0.22%) WinForms
Miscellaneous
1 45 (5.01%) Management Information System
2 37 (4.12%) Blackberry
3 35 (3.89%) Clustering
4 18 (2.00%) Thin Client
4 18 (2.00%) Fat Client
5 16 (1.78%) CMDB
6 15 (1.67%) Computer Science
7 13 (1.45%) Open Source
7 13 (1.45%) Mainframe
8 10 (1.11%) Physics
8 10 (1.11%) e-Health
9 9 (1.00%) Statistics
9 9 (1.00%) Mathematics
9 9 (1.00%) Replication
10 8 (0.89%) NHS
11 5 (0.56%) Wiki
11 5 (0.56%) Video Conferencing
11 5 (0.56%) Firmware
12 4 (0.44%) Tandem
12 4 (0.44%) Data Integration
Operating Systems
1 250 (27.81%) Windows
2 100 (11.12%) UNIX
3 97 (10.79%) Linux
4 80 (8.90%) Windows Server 2003
5 73 (8.12%) Windows Server 2008
6 71 (7.90%) Windows 7
7 47 (5.23%) Windows XP
8 21 (2.34%) Solaris
8 21 (2.34%) Windows 8
9 18 (2.00%) Red Hat Enterprise Linux
10 13 (1.45%) Windows Server 2012
10 13 (1.45%) AIX
11 6 (0.67%) Windows 2000
11 6 (0.67%) CentOS
12 5 (0.56%) zOS
13 4 (0.44%) Apple iOS
14 3 (0.33%) pSOS
14 3 (0.33%) Mac OS X
14 3 (0.33%) VMS
15 2 (0.22%) HPUX
Processes & Methodologies
1 412 (45.83%) ITIL
2 219 (24.36%) Incident Management
3 205 (22.80%) Change Management
4 189 (21.02%) Service Management
5 110 (12.24%) Service Delivery
6 107 (11.90%) Configuration Management
7 105 (11.68%) Root Cause Analysis
8 81 (9.01%) Project Management
9 65 (7.23%) Disaster Recovery
10 60 (6.67%) Performance Management
11 53 (5.90%) Continuous Improvement
12 52 (5.78%) Release Management
13 49 (5.45%) ITSM
14 48 (5.34%) Migration
15 43 (4.78%) Change Control
16 42 (4.67%) Fault Management
17 40 (4.45%) ITIL V3
18 38 (4.23%) Business Continuity
19 35 (3.89%) Capacity Management
20 29 (3.23%) Workflow
Programming Languages
1 110 (12.24%) SQL
2 55 (6.12%) Java
3 32 (3.56%) Perl
4 31 (3.45%) PowerShell
5 29 (3.23%) C
6 23 (2.56%) C#
7 22 (2.45%) VB
8 20 (2.22%) Shell Script
9 14 (1.56%) Python
10 13 (1.45%) PL/SQL
10 13 (1.45%) COBOL
11 12 (1.33%) C++
11 12 (1.33%) JavaScript
12 11 (1.22%) Ruby
12 11 (1.22%) T-SQL
12 11 (1.22%) VB.NET
13 10 (1.11%) VBScript
13 10 (1.11%) Bash Shell
14 9 (1.00%) PL/1
15 7 (0.78%) VBA
Qualifications
1 104 (11.57%) Security Cleared
2 74 (8.23%) ITIL Certification
3 73 (8.12%) Degree
4 71 (7.90%) SC Cleared
5 41 (4.56%) Microsoft Certification
6 39 (4.34%) Cisco Certification
7 31 (3.45%) CCNP
8 26 (2.89%) DV Cleared
8 26 (2.89%) MCSE
9 10 (1.11%) A+ Certification
9 10 (1.11%) MCITP
10 9 (1.00%) CCNA
10 9 (1.00%) PMI Certification
10 9 (1.00%) MCP
11 8 (0.89%) PMP
11 8 (0.89%) MCTS
11 8 (0.89%) JNCIS
12 7 (0.78%) CCA
12 7 (0.78%) Citrix Certification
13 5 (0.56%) MCDST
Quality Assurance & Compliance
1 132 (14.68%) SLA
2 20 (2.22%) QA
3 4 (0.44%) COBIT
3 4 (0.44%) ISO/IEC 27001
4 3 (0.33%) HL7
4 3 (0.33%) Sarbanes-Oxley
4 3 (0.33%) ISO 9000
5 2 (0.22%) ISO/IEC 17799
5 2 (0.22%) GCP
5 2 (0.22%) ISO 9001
5 2 (0.22%) GxP
6 1 (0.11%) P3O
6 1 (0.11%) PCI DSS
6 1 (0.11%) TickIT
System Software
1 146 (16.24%) Active Directory
2 38 (4.23%) VMware Infrastructure
3 31 (3.45%) XenApp
4 14 (1.56%) vSphere
5 12 (1.33%) Hyper-V
5 12 (1.33%) XenDesktop
5 12 (1.33%) VMware ESXi
6 11 (1.22%) Terminal Server
7 10 (1.11%) NFS
7 10 (1.11%) Microsoft App-V
7 10 (1.11%) Sendmail
8 9 (1.00%) Citrix Presentation Server
8 9 (1.00%) VMware ESX
8 9 (1.00%) Samba
9 7 (0.78%) ProxySG
9 7 (0.78%) NLBS
9 7 (0.78%) Xen
10 5 (0.56%) Squid
11 4 (0.44%) Oracle RAC
11 4 (0.44%) Veritas Volume Manager
Systems Management
1 59 (6.56%) SCCM
2 26 (2.89%) WSUS
3 18 (2.00%) SCOM
4 12 (1.33%) Norton AntiVirus
4 12 (1.33%) NetBackup
5 11 (1.22%) Nagios
6 9 (1.00%) Puppet
6 9 (1.00%) Opscode Chef
6 9 (1.00%) Ganglia
7 8 (0.89%) ServiceCenter
8 7 (0.78%) MAILsweeper
8 7 (0.78%) Tivoli Storage Manager
9 6 (0.67%) Netcool
10 5 (0.56%) Symantec Endpoint Protection
10 5 (0.56%) Business Desktop Deployment
10 5 (0.56%) Tivoli
11 4 (0.44%) CiscoWorks
11 4 (0.44%) CA Spectrum
11 4 (0.44%) Symantec Enterprise Vault
12 3 (0.33%) DansGuardian
Vendors
1 177 (19.69%) Microsoft
2 92 (10.23%) Oracle
3 89 (9.90%) Cisco
4 80 (8.90%) HP
5 79 (8.79%) VMware
6 77 (8.57%) Citrix
7 40 (4.45%) Juniper
8 37 (4.12%) Remedy
9 35 (3.89%) CheckPoint
10 32 (3.56%) Nokia Solutions and Networks
11 29 (3.23%) Blue Coat
12 27 (3.00%) SAP
12 27 (3.00%) F5
13 26 (2.89%) Sun
14 24 (2.67%) IBM
15 23 (2.56%) McAfee
16 22 (2.45%) EMC
17 19 (2.11%) Red Hat
18 18 (2.00%) CA
18 18 (2.00%) Symantec
London
Connectus
Rate: £350 - £400 per day
Posted: 2 days ago
Reading
Claremont Consulting Limited
Rate: £280 - £400 per day
Posted: 2 days ago
London
Swan IT Recruitment Limited
Rate: £500 per day
Posted: 3 days ago
Hampshire
Spring Technology
Posted: 3 days ago
East London
Westbourne Partners
Rate: From £300 to £550 per day candidate and experience dependent
Posted: 4 days ago
City, London
E-synergy Solutions
Rate: £200 - £300 per day
Posted: 5 days ago
London
TEKsystems
Rate: £250 - £275 per day
Posted: 5 days ago
City, London
Informatiq Consulting
Rate: £200 - £300 per annum
Posted: 5 days ago
Gloucester, Gloucestershire
Coal IT Services
Rate: From £450 to £500 per day
Posted: 5 days ago
Rugby, Warwickshire
Ashdown IT
Rate: £140 - £160 per day
Posted: 5 days ago
City of London
Capita - ITMS
Rate: £350 - £450 per day
Posted: 10 days ago
East Riding of Yorkshire
Quantica Technology - London
Rate: £100 - £110 per day
Posted: 11 days ago
London
Orgtel
Rate: £350 - £450 per day
Posted: 15 days ago
City of London
Nicoll Curtin
Rate: £350 - £450 per day
Posted: 16 days ago
Preston
Jam Recruitment
Rate: £25 per hour
Posted: 25 days ago
London
Provisio Solutions
Rate: £400 per day
Posted: 26 days ago