The table below looks at the statistics for the IT Support role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
IT Support
Rank 131 121 98
Rank change year-on-year
-10 -23
Contract jobs requiring an IT Support 13 10 15
As % of all contract IT jobs located in the South West 0.42% 0.35% 0.73%
As % of the Job Titles category 0.45% 0.38% 0.77%
Number of daily rates quoted 5 2 2
Average daily rate
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of your Daily Rate
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£120 £345 £165
Average daily rate % change year-on-year
-65.21% +109.09%
90% offered a daily rate of more than £108 £241 £153
10% offered a daily rate of more than £138 £449 £177
UK excluding London average daily rate £153 £145 £150
% change year-on-year
+5.17% -3.33%
Number of hourly rates quoted 5 4 7
Average hourly rate £14.00 £13.75 £17.50
Average hourly rate % change year-on-year
+1.81% -21.42%
90% offered a hourly rate of more than £10.70 £11.93 £14.40
10% offered a hourly rate of more than £16.00 £29.40 £27.80
UK excluding London average hourly rate £14.00 £14.00 £13.88
% change year-on-year
- +0.90%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2898 2666 1946
As % of all contract IT jobs located in the South West 94.03% 92.92% 94.37%
Number of daily rates quoted 1848 1751 1167
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £225 £225 £200
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 195 162 129
Average hourly rate £19.50 £20.00 £17.05
Average hourly rate % change year-on-year
-2.50% +17.30%
90% offered a hourly rate of more than £12.50 £9.00 £10.93
10% offered a hourly rate of more than £43.83 £41.50 £42.50
UK excluding London average hourly rate £16.50 £16.08 £17.50
% change year-on-year
+2.61% -8.11%

IT Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the South West

IT Support
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the South West region.

IT Support Daily Rate Trend in the South West

IT Support
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the South West region.

IT Support Hourly Rate Trend in the South West

IT Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the South West region over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset +15 4 £105 -
Cornwall - 3 - -
Wiltshire +4 2 - - 3
Dorset 0 2 £120 - 3
Bristol -1 2 £131 -38.95%
IT Support
England

IT Support
Top 30 Related IT Skills in the South West

For the 6 months to 7 July 2015, IT contractor jobs across the South West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 22 (78.57%) Windows
2 18 (64.29%) MS Office
3 14 (50.00%) Active Directory
4 11 (39.29%) Microsoft
5 8 (28.57%) Windows 7
6 7 (25.00%) Office 365
7 6 (21.43%) MS Excel
7 6 (21.43%) ITIL
7 6 (21.43%) Windows XP
8 5 (17.86%) Citrix
8 5 (17.86%) Telecoms
8 5 (17.86%) Retail
8 5 (17.86%) Continuous Improvement
9 3 (10.71%) Windows Server 2008
9 3 (10.71%) Lync
9 3 (10.71%) Windows Server 2012
10 2 (7.14%) Social Media
10 2 (7.14%) HP
10 2 (7.14%) MS Exchange
10 2 (7.14%) SharePoint
10 2 (7.14%) SQL
11 1 (3.57%) HND
11 1 (3.57%) IBM Notes
11 1 (3.57%) VoIP
11 1 (3.57%) WAN
11 1 (3.57%) SMTP
11 1 (3.57%) DHCP
11 1 (3.57%) VPN
11 1 (3.57%) Cisco
11 1 (3.57%) Avaya

IT Support
Top Related IT Skills in the South West by Category

For the 6 months to 7 July 2015, IT contractor jobs across the South West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (10.71%) Lync
2 2 (7.14%) SharePoint
2 2 (7.14%) MS Exchange
3 1 (3.57%) Blackberry Enterprise Server
3 1 (3.57%) Exchange Server 2010
3 1 (3.57%) IBM Notes
Applications
1 18 (64.29%) MS Office
2 6 (21.43%) MS Excel
3 1 (3.57%) AutoCAD
Cloud Services
1 7 (25.00%) Office 365
Communications & Networking
1 1 (3.57%) VoIP
1 1 (3.57%) WAN
1 1 (3.57%) SMTP
1 1 (3.57%) DHCP
1 1 (3.57%) VPN
1 1 (3.57%) Internet
1 1 (3.57%) Firewall
1 1 (3.57%) Wireless
1 1 (3.57%) IP Telephony
Development Applications
1 1 (3.57%) Yeoman
General
1 5 (17.86%) Telecoms
1 5 (17.86%) Retail
Miscellaneous
1 2 (7.14%) Social Media
2 1 (3.57%) NHS
2 1 (3.57%) Blackberry
2 1 (3.57%) Replication
2 1 (3.57%) Video Conferencing
2 1 (3.57%) FMCG
Operating Systems
1 22 (78.57%) Windows
2 8 (28.57%) Windows 7
3 6 (21.43%) Windows XP
4 3 (10.71%) Windows Server 2008
4 3 (10.71%) Windows Server 2012
5 1 (3.57%) Windows 8
5 1 (3.57%) Windows Server 2003
5 1 (3.57%) Windows Vista
5 1 (3.57%) Android
Processes & Methodologies
1 6 (21.43%) ITIL
2 5 (17.86%) Continuous Improvement
3 1 (3.57%) Software Deployment
3 1 (3.57%) Mobile Device Management
3 1 (3.57%) Kalman Filter
3 1 (3.57%) PRINCE
3 1 (3.57%) Project Management
3 1 (3.57%) Disaster Recovery
3 1 (3.57%) Migration
3 1 (3.57%) Problem Management
Programming Languages
1 2 (7.14%) SQL
Qualifications
1 1 (3.57%) HND
System Software
1 14 (50.00%) Active Directory
2 1 (3.57%) VMware Workstation
2 1 (3.57%) VMware Infrastructure
Systems Management
1 1 (3.57%) MIMEsweeper
1 1 (3.57%) Backup Exec
1 1 (3.57%) Symantec Endpoint Protection
Vendors
1 11 (39.29%) Microsoft
2 5 (17.86%) Citrix
3 2 (7.14%) HP
4 1 (3.57%) Cisco
4 1 (3.57%) Avaya
4 1 (3.57%) Lotus
4 1 (3.57%) Apple
4 1 (3.57%) Symantec
4 1 (3.57%) Autodesk
4 1 (3.57%) Websense
4 1 (3.57%) Toshiba
4 1 (3.57%) OpenText
4 1 (3.57%) VMware
4 1 (3.57%) LANDesk
4 1 (3.57%) Veeam
4 1 (3.57%) MobileIron