The statistics below represent IT contracts advertised across the South West region that had IT Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 18 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
IT Support
England / South West
Rank 103 123 115
Rank change year-on-year
+20 -8
Contract jobs requiring an IT Support 29 20 21
As % of all contract IT jobs located in the South West 1.13% 0.67% 0.69%
As % of the Job Titles category 1.18% 0.70% 0.72%
Number of daily rates quoted 10 6 9
Median daily rate £135 £168 £170
Median daily rate % change year-on-year
-19.40% -1.47%
90% offered a daily rate of more than £119 £123 £85
10% offered a daily rate of more than £163 £310 £250
UK excluding London median daily rate £145 £141 £163
% change year-on-year
+2.65% -13.37%
Number of hourly rates quoted 8 9 5
Median hourly rate £14.80 £12.50 £11.00
Median hourly rate % change year-on-year
+18.36% +13.63%
90% offered a hourly rate of more than £11.75 £12.40 £10.20
10% offered a hourly rate of more than £17.63 £14.62 £19.40
UK excluding London median hourly rate £12.50 £13.50 £13.87
% change year-on-year
-7.40% -2.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2457 2868 2917
As % of all contract IT jobs located in the South West 95.49% 95.79% 96.21%
Number of daily rates quoted 1607 1954 1867
Median daily rate £375 £375 £375
90% offered a daily rate of more than £210 £250 £235
10% offered a daily rate of more than £525 £500 £525
UK excluding London median daily rate £395 £380 £375
% change year-on-year
+3.94% +1.33%
Number of hourly rates quoted 173 155 196
Median hourly rate £27.50 £25.00 £23.00
Median hourly rate % change year-on-year
+10.00% +8.69%
90% offered a hourly rate of more than £11.50 £12.50 £11.00
10% offered a hourly rate of more than £45.00 £45.88 £44.50
UK excluding London median hourly rate £17.43 £17.50 £16.00
% change year-on-year
-0.40% +9.37%

IT Support
Jobs Demand Trend in the South West

The demand trend of IT contracts across the South West region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the South West

IT Support
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the South West region.

IT Support Daily Rate Trend in the South West

IT Support
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the South West region.

IT Support Hourly Rate Trend in the South West

IT Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the South West region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +10 9 £165 +15.78% 1
Somerset +12 6 £115 -64.61% 4
Devon +14 5 £135 -
Wiltshire -3 5 £140 -33.33% 4
Gloucestershire +3 3 £138 -19.11% 2
Dorset - 1 - - 2
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 18 January 2017, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region featuring IT Support in the job title.

1 45 (70.31%) Windows
2 40 (62.50%) Active Directory
3 32 (50.00%) Microsoft
4 30 (46.88%) Windows 7
5 23 (35.94%) MS Excel
6 22 (34.38%) ITIL
7 16 (25.00%) MS Office
8 12 (18.75%) Smartphone
8 12 (18.75%) Office 365
9 10 (15.63%) MS Exchange
9 10 (15.63%) Incident Management
9 10 (15.63%) VMware
10 9 (14.06%) Finance
10 9 (14.06%) Windows Server
11 8 (12.50%) Windows 10
11 8 (12.50%) WAN
11 8 (12.50%) Windows Server 2008
12 7 (10.94%) Citrix
12 7 (10.94%) Windows Server 2012
13 6 (9.38%) Data Centre
13 6 (9.38%) Oracle
13 6 (9.38%) SQL Server
13 6 (9.38%) CMDB
13 6 (9.38%) Hyper-V
13 6 (9.38%) Wi-Fi
14 5 (7.81%) Telecoms
14 5 (7.81%) Asset Management
14 5 (7.81%) Unix
14 5 (7.81%) Linux
14 5 (7.81%) ADSL

IT Support Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (15.63%) MS Exchange
2 2 (3.13%) Skype for Business
3 1 (1.56%) Exchange Server 2013
Applications
1 23 (35.94%) MS Excel
2 16 (25.00%) MS Office
3 5 (7.81%) MS Visio
4 1 (1.56%) MS PowerPoint
Cloud Services
1 12 (18.75%) Office 365
Communications & Networking
1 8 (12.50%) WAN
2 6 (9.38%) Wi-Fi
3 5 (7.81%) ADSL
3 5 (7.81%) Firewall
3 5 (7.81%) LAN
4 4 (6.25%) VPN
5 3 (4.69%) Internet
5 3 (4.69%) Wireless
6 2 (3.13%) DHCP
6 2 (3.13%) DNS
6 2 (3.13%) Skype
6 2 (3.13%) TCP/IP
7 1 (1.56%) SAN
Database & Business Intelligence
1 6 (9.38%) SQL Server
General
1 9 (14.06%) Finance
2 5 (7.81%) Telecoms
3 1 (1.56%) Banking
3 1 (1.56%) Law
3 1 (1.56%) Legal
3 1 (1.56%) Military
Miscellaneous
1 12 (18.75%) Smartphone
2 6 (9.38%) CMDB
2 6 (9.38%) Data Centre
3 5 (7.81%) Driving Licence
4 3 (4.69%) RSA SecurID
5 2 (3.13%) Blackberry
6 1 (1.56%) Analytical Skills
6 1 (1.56%) NHS
6 1 (1.56%) Replication
6 1 (1.56%) Video Conferencing
Operating Systems
1 45 (70.31%) Windows
2 30 (46.88%) Windows 7
3 9 (14.06%) Windows Server
4 8 (12.50%) Windows 10
4 8 (12.50%) Windows Server 2008
5 7 (10.94%) Windows Server 2012
6 5 (7.81%) Linux
6 5 (7.81%) Unix
7 3 (4.69%) Android
8 2 (3.13%) Apple iOS
8 2 (3.13%) Windows 8
8 2 (3.13%) Windows Server 2003
8 2 (3.13%) Windows XP
Processes & Methodologies
1 22 (34.38%) ITIL
2 10 (15.63%) Incident Management
3 5 (7.81%) Asset Management
4 4 (6.25%) ITSM
4 4 (6.25%) Service Delivery
5 3 (4.69%) Change Management
5 3 (4.69%) ITIL V3
5 3 (4.69%) Problem Management
5 3 (4.69%) Root Cause Analysis
6 2 (3.13%) Service Management
6 2 (3.13%) Time Management
7 1 (1.56%) Application Packaging
7 1 (1.56%) Business Analysis
7 1 (1.56%) Continuous Improvement
7 1 (1.56%) Document Management
7 1 (1.56%) Network Management
7 1 (1.56%) Process Improvement
7 1 (1.56%) Project Management
7 1 (1.56%) Stakeholder Management
7 1 (1.56%) Validation
Programming Languages
1 2 (3.13%) SQL
Qualifications
1 5 (7.81%) ITIL Certification
2 3 (4.69%) SC Cleared
2 3 (4.69%) Security Cleared
3 2 (3.13%) DBS Check
4 1 (1.56%) AAT
4 1 (1.56%) Degree
4 1 (1.56%) ITIL Foundation Certificate
4 1 (1.56%) MCITP
4 1 (1.56%) MCSE
4 1 (1.56%) Microsoft Certification
Quality Assurance & Compliance
1 5 (7.81%) SLA
System Software
1 40 (62.50%) Active Directory
2 6 (9.38%) Hyper-V
3 5 (7.81%) Terminal Services
4 4 (6.25%) VMware Infrastructure
Systems Management
1 4 (6.25%) SCCM
Vendors
1 32 (50.00%) Microsoft
2 10 (15.63%) VMware
3 7 (10.94%) Citrix
4 6 (9.38%) Oracle
5 5 (7.81%) Dell
5 5 (7.81%) HP
5 5 (7.81%) Sophos
6 3 (4.69%) Apple
6 3 (4.69%) Toshiba
7 2 (3.13%) Cisco
8 1 (1.56%) SAP
8 1 (1.56%) Sun