The table below looks at the statistics for the IT Support role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
IT Support
Rank 126 120 108
Rank change year-on-year
-6 -12
Contract jobs requiring an IT Support 18 22 21
As % of all contract IT jobs located in the South West 0.62% 0.69% 0.80%
As % of the Job Titles category 0.65% 0.72% 0.84%
Number of daily rates quoted 6 6 7
Average daily rate £123 £133 £140
Average daily rate % change year-on-year
-7.54% -5.35%
90% offered a daily rate of more than £110 £85 £125
10% offered a daily rate of more than £310 £213 £222
UK excluding London average daily rate £146 £150 £160
% change year-on-year
-2.50% -6.25%
Number of hourly rates quoted 8 8 8
Average hourly rate £12.50 £11.88 £13.75
Average hourly rate % change year-on-year
+5.26% -13.63%
90% offered a hourly rate of more than £12.35 £10.35 £13.00
10% offered a hourly rate of more than £52.85 £19.40 £15.75
UK excluding London average hourly rate £13.50 £13.87 £13.50
% change year-on-year
-2.66% +2.74%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2788 3039 2489
As % of all contract IT jobs located in the South West 95.54% 95.84% 94.24%
Number of daily rates quoted 1868 1922 1504
Average daily rate £375 £385 £350
Average daily rate % change year-on-year
-2.59% +10.00%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £500 £525 £490
UK excluding London average daily rate £378 £375 £350
% change year-on-year
+0.66% +7.14%
Number of hourly rates quoted 166 172 159
Average hourly rate £31.50 £28.50 £20.00
Average hourly rate % change year-on-year
+10.52% +42.50%
90% offered a hourly rate of more than £12.50 £11.00 £11.50
10% offered a hourly rate of more than £50.00 £44.50 £35.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

IT Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the South West

IT Support
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the South West region.

IT Support Daily Rate Trend in the South West

IT Support
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the South West region over the 3 months to 13 February 2016.

IT Support Daily Rate Histogram in the South West

IT Support
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the South West region.

IT Support Hourly Rate Trend in the South West

IT Support
Hourly Rate Histogram in the South West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the South West region over the 3 months to 13 February 2016.

IT Support Hourly Rate Histogram in the South West

IT Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the South West region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -1 8 £210 +147.05% 4
Bristol +2 4 £110 -35.29% 8
Somerset +5 3 £325 +30.00% 2
Devon -6 2 - -
Gloucestershire +1 1 - - 3
IT Support
England

IT Support
Top 30 Related IT Skills in the South West

For the 6 months to 13 February 2016, IT contractor jobs across the South West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 28 (63.64%) Windows
2 19 (43.18%) MS Office
3 18 (40.91%) Microsoft
4 17 (38.64%) Windows 7
5 16 (36.36%) Active Directory
6 11 (25.00%) Windows Server
7 9 (20.45%) MS Excel
7 9 (20.45%) Windows XP
8 8 (18.18%) Video Conferencing
9 7 (15.91%) Android
10 6 (13.64%) HND
10 6 (13.64%) Apple
11 5 (11.36%) VMware
11 5 (11.36%) Windows Server 2008
12 4 (9.09%) VMware Infrastructure
12 4 (9.09%) Firewall
12 4 (9.09%) MS Exchange
12 4 (9.09%) DHCP
13 3 (6.82%) TCP/IP
13 3 (6.82%) DNS
13 3 (6.82%) Windows Server 2003
13 3 (6.82%) Stakeholder Management
13 3 (6.82%) Hyper-V
13 3 (6.82%) Windows 8
14 2 (4.55%) Windows Server 2012
14 2 (4.55%) Exchange Server 2013
14 2 (4.55%) Analytical Skills
14 2 (4.55%) Exchange Server 2010
14 2 (4.55%) Security Cleared
14 2 (4.55%) Intrusion Detection

IT Support
Top Related IT Skills in the South West by Category

For the 6 months to 13 February 2016, IT contractor jobs across the South West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (9.09%) MS Exchange
2 2 (4.55%) Exchange Server 2010
2 2 (4.55%) Exchange Server 2013
3 1 (2.27%) Exchange Server 2003
3 1 (2.27%) Exchange Server 2007
Applications
1 19 (43.18%) MS Office
2 9 (20.45%) MS Excel
3 1 (2.27%) Photoshop
Cloud Services
1 1 (2.27%) SaaS
Communications & Networking
1 4 (9.09%) DHCP
1 4 (9.09%) Firewall
2 3 (6.82%) DNS
2 3 (6.82%) TCP/IP
3 2 (4.55%) Intrusion Detection
3 2 (4.55%) LAN
3 2 (4.55%) VoIP
3 2 (4.55%) VPN
3 2 (4.55%) WAN
4 1 (2.27%) Internet
4 1 (2.27%) IPv4
4 1 (2.27%) Network Security
4 1 (2.27%) Remote Desktop
4 1 (2.27%) Wi-Fi
4 1 (2.27%) Wireless
Database & Business Intelligence
1 2 (4.55%) Pentaho
2 1 (2.27%) SQL Server
General
1 2 (4.55%) Telecoms
2 1 (2.27%) Finance
2 1 (2.27%) Marketing
Libraries, Frameworks & Software Standards
1 1 (2.27%) Web Services
Miscellaneous
1 8 (18.18%) Video Conferencing
2 2 (4.55%) Analytical Skills
2 2 (4.55%) CCTV
2 2 (4.55%) NHS
3 1 (2.27%) Data Centre
Operating Systems
1 28 (63.64%) Windows
2 17 (38.64%) Windows 7
3 11 (25.00%) Windows Server
4 9 (20.45%) Windows XP
5 7 (15.91%) Android
6 5 (11.36%) Windows Server 2008
7 3 (6.82%) Windows 8
7 3 (6.82%) Windows Server 2003
8 2 (4.55%) Windows Server 2012
9 1 (2.27%) Apple iOS
Processes & Methodologies
1 3 (6.82%) Stakeholder Management
2 2 (4.55%) Change Management
2 2 (4.55%) Configuration Management
2 2 (4.55%) Disaster Recovery
2 2 (4.55%) PRINCE2
2 2 (4.55%) Project Management
2 2 (4.55%) Service Management
3 1 (2.27%) Asset Management
3 1 (2.27%) Business Continuity
3 1 (2.27%) Business Intelligence
3 1 (2.27%) Coaching
3 1 (2.27%) Continuous Improvement
3 1 (2.27%) Data Protection
3 1 (2.27%) Fault Analysis
3 1 (2.27%) ITIL
3 1 (2.27%) ITSM
3 1 (2.27%) Performance Management
3 1 (2.27%) Performance Optimisation
3 1 (2.27%) Service Delivery
Programming Languages
1 1 (2.27%) C
Qualifications
1 6 (13.64%) HND
2 2 (4.55%) Security Cleared
3 1 (2.27%) DV Cleared
3 1 (2.27%) SC Cleared
Quality Assurance & Compliance
1 2 (4.55%) SLA
2 1 (2.27%) JSP 440
System Software
1 16 (36.36%) Active Directory
2 4 (9.09%) VMware Infrastructure
3 3 (6.82%) Hyper-V
4 1 (2.27%) Microsoft Virtual Server
4 1 (2.27%) VMware ESXi
4 1 (2.27%) VMware Workstation
Systems Management
1 2 (4.55%) Backup Exec
2 1 (2.27%) Microsoft Data Protection Manager
2 1 (2.27%) Norton AntiVirus
2 1 (2.27%) SCDPM
2 1 (2.27%) Symantec Endpoint Protection
Vendors
1 18 (40.91%) Microsoft
2 6 (13.64%) Apple
3 5 (11.36%) VMware
4 2 (4.55%) Symantec
5 1 (2.27%) Cisco
5 1 (2.27%) Citrix
5 1 (2.27%) CommVault
5 1 (2.27%) HP
5 1 (2.27%) Novell
5 1 (2.27%) SAP
5 1 (2.27%) Sophos
5 1 (2.27%) Veeam