IVR Contracts in the UK excluding London

Interactive Voice Response (IVR)
UK > UK excluding London

The table below looks at the prevalence of the term IVR in contract job vacancies advertised in the UK excluding London. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited IVR over the 6 months to 13 May 2024 with a comparison to the same period over the previous 2 years.

6 months to
13 May 2024
Same period 2023 Same period 2022
Rank 369 446 488
Rank change year-on-year +77 +42 -70
Contract jobs citing IVR 13 6 19
As % of all contract jobs advertised in the UK excluding London 0.064% 0.026% 0.062%
As % of the Miscellaneous category 0.22% 0.079% 0.19%
Number of daily rates quoted 11 5 16
10th Percentile - £282 £356
25th Percentile - - £388
Median daily rate (50th Percentile) £350 £400 £425
Median % change year-on-year -12.50% -5.88% -12.19%
75th Percentile £394 £494 £537
90th Percentile £500 - £713
UK median daily rate £500 £488 £450
% change year-on-year +2.56% +8.33% -9.53%

All Generic Skills
UK excluding London

IVR is in the General and Transferable Skills category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the UK excluding London with a requirement for generic IT skills.

Contract vacancies with a requirement for generic IT skills 5,929 7,618 9,758
As % of all contract IT jobs advertised in the UK excluding London 29.11% 32.41% 31.84%
Number of daily rates quoted 3,558 5,127 6,777
10th Percentile £209 £220 £205
25th Percentile £375 £388 £363
Median daily rate (50th Percentile) £500 £500 £475
Median % change year-on-year - +5.26% +10.08%
75th Percentile £595 £613 £575
90th Percentile £688 £700 £675
UK median daily rate £540 £550 £550
% change year-on-year -1.82% - +10.00%
Number of hourly rates quoted 719 428 464
10th Percentile £12.15 £9.80 £12.38
25th Percentile £14.06 £10.63 £15.62
Median hourly rate £28.50 £21.88 £21.00
Median % change year-on-year +30.29% +4.17% -12.50%
75th Percentile £61.30 £64.50 £46.21
90th Percentile £70.00 £74.30 £61.50
UK median hourly rate £31.25 £22.49 £27.50
% change year-on-year +38.98% -18.24% +3.19%

IVR
Job Vacancy Trend in the UK excluding London

Job postings citing IVR as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IVR in the UK excluding London

IVR
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing IVR in the UK excluding London.

Daily rate trend for IVR in the UK excluding London

IVR
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing IVR in the UK excluding London over the 6 months to 13 May 2024.

Daily rate histogram for IVR in the UK excluding London

IVR
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing IVR in the UK excluding London.

Hourly rate trend for IVR in the UK excluding London

IVR
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the UK excluding London region over the 6 months to 13 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
East of England - 7 £350 -
Midlands +34 3 £375 -6.25%
West Midlands +24 3 £375 -6.25%
South East +16 2 - -
North West - 1 £350 -
North of England - 1 £350 -
IVR
UK

IVR
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (38.46%) Apache
1 5 (38.46%) IIS
1 5 (38.46%) Tomcat
Applications
1 5 (38.46%) Microsoft Excel
2 3 (23.08%) Chatbot
Cloud Services
1 4 (30.77%) AWS
1 4 (30.77%) SaaS
2 2 (15.38%) GCP
Communications & Networking
1 5 (38.46%) H.323
1 5 (38.46%) HTTP
1 5 (38.46%) TCP/IP
2 2 (15.38%) VoIP
General
1 7 (53.85%) Telecoms
2 5 (38.46%) Analytical Skills
2 5 (38.46%) Legal
3 1 (7.69%) Pharmaceutical
Job Titles
1 4 (30.77%) Technical Support
2 2 (15.38%) Analyst
2 2 (15.38%) AWS Engineer
2 2 (15.38%) Consultant
2 2 (15.38%) Genesys Consultant
2 2 (15.38%) Infrastructure Engineer
2 2 (15.38%) Network Infrastructure Engineer
2 2 (15.38%) Technical Consultant
3 1 (7.69%) Business Analyst
3 1 (7.69%) Service Analyst
3 1 (7.69%) Support Specialist
3 1 (7.69%) Test Analyst
Libraries, Frameworks & Software Standards
1 2 (15.38%) RESTful
Miscellaneous
1 5 (38.46%) Management Information System
2 2 (15.38%) Video Conferencing
Operating Systems
1 5 (38.46%) Linux
1 5 (38.46%) Red Hat Enterprise Linux
1 5 (38.46%) Windows
Processes & Methodologies
1 9 (69.23%) WFM
2 6 (46.15%) Change Management
3 5 (38.46%) Capacity Management
3 5 (38.46%) Proactive Maintenance
3 5 (38.46%) Workforce Optimisation
4 3 (23.08%) Conversational UI
4 3 (23.08%) Migration
5 2 (15.38%) Agile
5 2 (15.38%) Artificial Intelligence
5 2 (15.38%) CI/CD
5 2 (15.38%) Computer Science
5 2 (15.38%) Configuration Management
5 2 (15.38%) DevSecOps
5 2 (15.38%) Infrastructure Engineering
5 2 (15.38%) Network Virtualisation
5 2 (15.38%) Presales
5 2 (15.38%) Quality Management
5 2 (15.38%) Requirements Gathering
5 2 (15.38%) Roadmaps
6 1 (7.69%) Customer Experience
Qualifications
1 2 (15.38%) Degree
2 1 (7.69%) ISTQB
System Software
1 2 (15.38%) Active Directory
Vendors
1 5 (38.46%) Avaya
1 5 (38.46%) Genesys
1 5 (38.46%) Microsoft
1 5 (38.46%) Red Hat
1 5 (38.46%) Verint
2 2 (15.38%) ServiceNow