The table below looks at the prevalence of the term IVR in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited IVR over the 3 months to 20 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Interactive Voice Response (IVR)
UK
Rank 546 576 539
Rank change year-on-year
+30 -37
Contract jobs citing IVR 51 46 65
As % of all contract IT jobs located in the UK 0.11% 0.091% 0.13%
As % of the Miscellaneous category 0.35% 0.27% 0.41%
Number of daily rates quoted 30 21 41
Median daily rate £370 £450 £350
Median daily rate % change year-on-year
-17.77% +28.47%
90% offered a daily rate of more than £274 £325 £238
10% offered a daily rate of more than £451 £513 £500
UK excluding London median daily rate £344 £450 £355
% change year-on-year
-23.50% +26.76%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised across the UK.

Miscellaneous Category
UK
Contract IT job ads with a match in the
Miscellaneous category
14558 16732 16039
As % of all contract IT jobs located in the UK 32.52% 32.94% 31.52%
Number of daily rates quoted 9299 10629 10061
Median daily rate £440 £425 £420
Median daily rate % change year-on-year
+3.52% +1.19%
90% offered a daily rate of more than £250 £240 £240
10% offered a daily rate of more than £625 £620 £600
UK excluding London median daily rate £390 £375 £365
% change year-on-year
+4.00% +2.73%
Number of hourly rates quoted 539 694 649
Median hourly rate £21.00 £21.50 £17.55
Median hourly rate % change year-on-year
-2.32% +22.50%
90% offered a hourly rate of more than £11.33 £12.50 £11.50
10% offered a hourly rate of more than £48.50 £50.00 £40.00
UK excluding London median hourly rate £18.88 £21.50 £17.50
% change year-on-year
-12.20% +22.85%

IVR
Jobs Demand Trend

The demand trend of contract jobs citing IVR as a proportion of all IT contracts with a match in the Miscellaneous category.

IVR Jobs Demand Trend in the UK

IVR
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR within the UK.

IVR Daily Rate Trend in the UK

IVR
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR within the UK over the 3 months to 20 January 2017.

IVR Daily Rate Histogram in the UK

IVR
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR within the UK.

IVR Hourly Rate Trend in the UK

IVR
Top 25 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the UK over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +38 51 £370 -17.77% 9
South East +39 32 £413 -19.51% 1
Berkshire +24 12 £344 -32.92%
Buckinghamshire +13 11 - -
Milton Keynes +14 10 - -
London +7 10 £393 -1.87% 7
Reading +9 9 £388 -24.39%
Hampshire +14 7 £450 +125.00%
Hook - 4 £450 -
South West +10 3 £362 -19.61%
Basingstoke - 3 - -
North West +17 2 £339 -24.77%
Leeds +13 2 £299 -37.43%
West Yorkshire +12 2 £299 -37.43%
Yorkshire +8 2 £299 -37.43%
Maidenhead -1 2 - -
Bristol -5 2 £362 -19.61%
Newcastle upon Tyne - 2 £281 -
Tyne and Wear - 2 £281 -
Manchester - 2 £339 -
Surrey - 2 £444 - 1
Bolton - 2 £339 -
North East - 2 £281 -
Bracknell - 1 £170 -
Reigate - 1 £463 - 1

IVR
Top 30 Related IT Skills

For the 6 months to 20 January 2017, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for IVR.

1 57 (45.97%) Cisco
2 45 (36.29%) VoIP
3 40 (32.26%) Avaya
4 28 (22.58%) Cisco Certification
5 26 (20.97%) Analytical Skills
6 23 (18.55%) Migration
7 22 (17.74%) Finance
8 20 (16.13%) Telecoms
8 20 (16.13%) Microsoft
8 20 (16.13%) CCNA
8 20 (16.13%) CRM
9 19 (15.32%) CTI
10 17 (13.71%) Genesys
11 16 (12.90%) Agile Software Development
12 15 (12.10%) PBX
12 15 (12.10%) WAN
12 15 (12.10%) MS Office
13 14 (11.29%) MS Excel
13 14 (11.29%) Retail
13 14 (11.29%) Unified Communications
14 13 (10.48%) Disaster Recovery
14 13 (10.48%) Project Management
14 13 (10.48%) DNS
15 12 (9.68%) CCNP
15 12 (9.68%) Handset
16 11 (8.87%) Mitel
16 11 (8.87%) Ethernet
16 11 (8.87%) Firewall
16 11 (8.87%) F5
16 11 (8.87%) Verint

IVR
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (6.45%) Skype for Business
2 3 (2.42%) Oracle Collaboration Suite
3 2 (1.61%) Office Communications Server
4 1 (0.81%) Cloud Foundry
4 1 (0.81%) CMS
4 1 (0.81%) Elasticsearch
Applications
1 15 (12.10%) MS Office
2 14 (11.29%) MS Excel
3 3 (2.42%) MS Visio
4 2 (1.61%) InVision
4 2 (1.61%) OmniGraffle
5 1 (0.81%) SPSS
Business Applications
1 2 (1.61%) Dynamics CRM
2 1 (0.81%) Unit4 Business World
Cloud Services
1 2 (1.61%) Adobe Creative Cloud
1 2 (1.61%) Google Analytics
2 1 (0.81%) Amazon AWS
2 1 (0.81%) Heroku
2 1 (0.81%) Microsoft Azure
2 1 (0.81%) PaaS
Communications & Networking
1 45 (36.29%) VoIP
2 19 (15.32%) CTI
3 15 (12.10%) PBX
3 15 (12.10%) WAN
4 14 (11.29%) Unified Communications
5 13 (10.48%) DNS
6 11 (8.87%) Ethernet
6 11 (8.87%) Firewall
7 8 (6.45%) LAN
7 8 (6.45%) PSTN
8 7 (5.65%) H.323
8 7 (5.65%) IP Telephony
8 7 (5.65%) MPLS
8 7 (5.65%) TCP/IP
9 6 (4.84%) ADSL
9 6 (4.84%) Skype
10 5 (4.03%) BIG-IP
10 5 (4.03%) DHCP
10 5 (4.03%) SNMP
11 4 (3.23%) Cisco IPT
Database & Business Intelligence
1 4 (3.23%) Oracle Reports
1 4 (3.23%) SQL Server
2 3 (2.42%) PostgreSQL
3 2 (1.61%) Data Mart
4 1 (0.81%) Data Warehouse
4 1 (0.81%) DB2
4 1 (0.81%) Hadoop
4 1 (0.81%) IBM InfoSphere
4 1 (0.81%) MongoDB
4 1 (0.81%) MySQL
4 1 (0.81%) PowerPivot
4 1 (0.81%) SQL Server 2012
4 1 (0.81%) SQL Server Integration Services
4 1 (0.81%) SQL Server Reporting Services
Development Applications
1 7 (5.65%) Cucumber
2 3 (2.42%) Git (software)
2 3 (2.42%) Jenkins
2 3 (2.42%) JIRA
2 3 (2.42%) Selenium
3 2 (1.61%) SoapUI
3 2 (1.61%) SpecFlow
3 2 (1.61%) Team Foundation Server
3 2 (1.61%) Visual Studio
4 1 (0.81%) Log4j
4 1 (0.81%) PHPUnit
4 1 (0.81%) WebDriver
General
1 22 (17.74%) Finance
2 20 (16.13%) Telecoms
3 14 (11.29%) Retail
4 6 (4.84%) Banking
5 2 (1.61%) Back Office
5 2 (1.61%) Billing
5 2 (1.61%) Financial Institution
5 2 (1.61%) Local Government
5 2 (1.61%) Marketing
6 1 (0.81%) Advertising
6 1 (0.81%) Front Office
6 1 (0.81%) General Ledger
6 1 (0.81%) Retail Banking
Job Titles
1 30 (24.19%) Analyst
2 24 (19.35%) Architect
3 14 (11.29%) Designer
3 14 (11.29%) Solutions Architect
4 13 (10.48%) Project Manager
5 11 (8.87%) Network Analyst
5 11 (8.87%) Solutions Designer
6 10 (8.06%) Business Analyst
6 10 (8.06%) Network Operations Analyst
6 10 (8.06%) Operations Analyst
7 7 (5.65%) Site Manager
7 7 (5.65%) Voice Engineer
8 6 (4.84%) Unified Communications Engineer
9 5 (4.03%) Infrastructure Architect
9 5 (4.03%) Senior Manager
9 5 (4.03%) Senior Project Manager
9 5 (4.03%) Unified Communications Manager
10 4 (3.23%) Consultant
10 4 (3.23%) Developer
10 4 (3.23%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 5 (4.03%) Gherkin
1 5 (4.03%) XML
2 4 (3.23%) Web Services
3 3 (2.42%) REST
3 3 (2.42%) SOAP
3 3 (2.42%) Spring
4 2 (1.61%) .NET
4 2 (1.61%) CSS
4 2 (1.61%) Hibernate
4 2 (1.61%) J2EE
4 2 (1.61%) JMS
4 2 (1.61%) jQuery
4 2 (1.61%) Node.js
4 2 (1.61%) React
4 2 (1.61%) Twitter Bootstrap
4 2 (1.61%) VXML
5 1 (0.81%) .NET Framework
5 1 (0.81%) Django
5 1 (0.81%) HTML
5 1 (0.81%) JSON
Miscellaneous
1 26 (20.97%) Analytical Skills
2 12 (9.68%) Handset
3 9 (7.26%) Driving Licence
4 7 (5.65%) Management Information System
5 6 (4.84%) Data Centre
6 5 (4.03%) e-Health
7 4 (3.23%) User Experience
8 3 (2.42%) Algorithms
9 2 (1.61%) Equities
9 2 (1.61%) Ergonomics
9 2 (1.61%) Fixed Income
9 2 (1.61%) Mobile App
9 2 (1.61%) Psychology
9 2 (1.61%) Smartcard
10 1 (0.81%) AS400
10 1 (0.81%) Computer Science
10 1 (0.81%) Data Structures
10 1 (0.81%) iSeries
10 1 (0.81%) Mobile Banking
10 1 (0.81%) Social Media
Operating Systems
1 9 (7.26%) Linux
1 9 (7.26%) Unix
2 6 (4.84%) Windows
3 5 (4.03%) Solaris
4 2 (1.61%) AIX
4 2 (1.61%) Windows 10
Processes & Methodologies
1 23 (18.55%) Migration
2 20 (16.13%) CRM
3 16 (12.90%) Agile Software Development
4 13 (10.48%) Disaster Recovery
4 13 (10.48%) Project Management
5 10 (8.06%) Workflow
6 9 (7.26%) High Availability
6 9 (7.26%) WFM
7 8 (6.45%) Validation
8 7 (5.65%) ITIL
8 7 (5.65%) Scrum
9 6 (4.84%) Data Analysis
9 6 (4.84%) Waterfall
10 5 (4.03%) Change Control
10 5 (4.03%) Logistics
10 5 (4.03%) Performance Management
10 5 (4.03%) Requirements Management
10 5 (4.03%) Service Design
10 5 (4.03%) SIEM
10 5 (4.03%) Stakeholder Management
Programming Languages
1 7 (5.65%) Java
1 7 (5.65%) SQL
2 4 (3.23%) JavaScript
3 3 (2.42%) C#
4 1 (0.81%) C
4 1 (0.81%) C++
4 1 (0.81%) Perl
4 1 (0.81%) PHP
4 1 (0.81%) Python
4 1 (0.81%) T-SQL
Qualifications
1 28 (22.58%) Cisco Certification
2 20 (16.13%) CCNA
3 12 (9.68%) CCNP
4 10 (8.06%) Degree
5 5 (4.03%) CCIE
5 5 (4.03%) CCNP Voice
5 5 (4.03%) SC Cleared
5 5 (4.03%) Security Cleared
6 3 (2.42%) CCVP
7 2 (1.61%) ISEB
7 2 (1.61%) ISTQB Foundation Certification
8 1 (0.81%) ISTQB
8 1 (0.81%) ISTQB Advanced Certification
8 1 (0.81%) ITIL Certification
Quality Assurance & Compliance
1 7 (5.65%) PCI DSS
2 3 (2.42%) SDET
2 3 (2.42%) SLA
System Software
1 5 (4.03%) VMware Infrastructure
1 5 (4.03%) VMware Workstation
1 5 (4.03%) XenApp
1 5 (4.03%) XenDesktop
2 3 (2.42%) Active Directory
2 3 (2.42%) Virtual Servers
3 2 (1.61%) Virtual Machines
4 1 (0.81%) Docker
4 1 (0.81%) Firmware
Systems Management
1 10 (8.06%) Cisco CUCM
2 6 (4.84%) Cisco UCCX
3 5 (4.03%) CA Spectrum
4 4 (3.23%) Cisco UCCE
5 3 (2.42%) Cisco IPCC
6 2 (1.61%) Opscode Chef
7 1 (0.81%) Amdocs OSS
7 1 (0.81%) Cisco Prime
7 1 (0.81%) HP Quality Center
7 1 (0.81%) Kubernetes
7 1 (0.81%) Mesos
7 1 (0.81%) Netcool
Vendors
1 57 (45.97%) Cisco
2 40 (32.26%) Avaya
3 20 (16.13%) Microsoft
4 17 (13.71%) Genesys
5 11 (8.87%) F5
5 11 (8.87%) Mitel
5 11 (8.87%) Verint
6 9 (7.26%) Remedy
7 8 (6.45%) Oracle
8 6 (4.84%) VMware
9 5 (4.03%) CA
9 5 (4.03%) Citrix
9 5 (4.03%) Sun
10 4 (3.23%) Huawei
10 4 (3.23%) Siebel
11 2 (1.61%) Google
11 2 (1.61%) KANA
11 2 (1.61%) Salesforce.com
11 2 (1.61%) Siemens
11 2 (1.61%) Tableau
Reigate, Surrey
Clearwater People Solutions
Rate: £450 - £475 Per Day
Posted: 6 days ago