The table below looks at the prevalence of the term IVR in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 502 495 494
Rank change year-on-year
-7 -1
Contract jobs citing IVR 69 64 37
As % of all contract IT jobs located in the UK 0.14% 0.13% 0.081%
As % of the Miscellaneous category 0.46% 0.43% 0.27%
Number of daily rates quoted 39 20 18
Average daily rate
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£350 £375 £369
Average daily rate % change year-on-year
-6.66% +1.69%
90% offered a daily rate of more than £210 £200 £271
10% offered a daily rate of more than £500 £482 £454
UK excluding London average daily rate £328 £375 £344
% change year-on-year
-12.66% +9.09%
Number of hourly rates quoted 0 5 4
Average hourly rate - £26.50 £23.25
Average hourly rate % change year-on-year
- +13.97%
UK excluding London average hourly rate - £18.00 £23.25
% change year-on-year
- -22.58%

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised across the UK.

Miscellaneous Category
UK
Contract IT job ads with a match in the
Miscellaneous category
14973 14974 13655
As % of all contract IT jobs located in the UK 29.89% 30.66% 30.06%
Number of daily rates quoted 9455 9221 8169
Average daily rate £422 £405 £400
Average daily rate % change year-on-year
+4.19% +1.25%
90% offered a daily rate of more than £248 £230 £238
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £370 £350 £338
% change year-on-year
+5.57% +3.70%
Number of hourly rates quoted 597 599 825
Average hourly rate £18.50 £20.00 £20.00
Average hourly rate % change year-on-year
-7.50% -
90% offered a hourly rate of more than £11.19 £11.51 £11.50
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £18.00 £17.50 £20.00
% change year-on-year
+2.85% -12.50%

IVR
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IVR within the UK as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the UK

IVR
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR within the UK.

IVR Daily Rate Trend in the UK

IVR
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR within the UK over the 3 months to 29 January 2015.

IVR Daily Rate Histogram in the UK

IVR
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR within the UK.

IVR Hourly Rate Trend in the UK

IVR
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the UK over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -11 68 £350 -6.60% 17
London +13 22 £351 +64.94% 3
South East -8 20 £400 +6.66% 4
Berkshire +8 9 £363 -24.47%
Hampshire -14 8 £375 - 2
West Yorkshire -13 6 £303 -16.89% 1
Yorkshire -17 6 £303 -16.89% 1
Leeds -19 6 £303 -16.89%
East of England - 6 £210 - 2
City of London +15 5 £351 - 1
South West -14 5 £500 +17.64% 1
Bracknell - 5 £300 -
Cambridgeshire - 4 £210 - 2
West Midlands +1 3 £500 +1.01% 1
North West +1 3 - - 1
Peterborough - 3 £210 - 2
Cheshire +4 2 - -
Surrey -2 2 £520 -
East Midlands - 2 £500 - 1
Manchester -2 1 - -
Birmingham - 1 - -
Nottingham - 1 - - 1
Nottinghamshire - 1 - - 1
Nuneaton - - - -
Buckinghamshire - - - -
Hertfordshire - - - -
Lancashire - - - -
North Yorkshire - - - -
Worcestershire - - - - 1
Warwickshire - - - -

IVR
Top 30 Related IT Skills

For the 6 months to 29 January 2015, IT contractor jobs within the UK citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 55 (31.43%) Telecoms
2 42 (24.00%) Windows
2 42 (24.00%) PBX
3 39 (22.29%) Finance
4 38 (21.71%) Cisco
5 36 (20.57%) Microsoft
5 36 (20.57%) CRM
6 35 (20.00%) MS Excel
7 34 (19.43%) VoIP
8 32 (18.29%) WFM
9 29 (16.57%) Analytical Skills
10 26 (14.86%) WAN
10 26 (14.86%) LAN
11 25 (14.29%) SQL
12 24 (13.71%) Verint
12 24 (13.71%) Windows Server 2008
13 22 (12.57%) Cisco Certification
14 21 (12.00%) Project Management
14 21 (12.00%) TCP/IP
15 20 (11.43%) Oracle
15 20 (11.43%) Avaya
15 20 (11.43%) IP Telephony
16 19 (10.86%) Genesys
17 18 (10.29%) CCNA
17 18 (10.29%) SQL Server
18 17 (9.71%) CMS
19 16 (9.14%) .NET
19 16 (9.14%) Perl
19 16 (9.14%) C#
19 16 (9.14%) Java

IVR
Top Related IT Skills by Category

For the 6 months to 29 January 2015, IT contractor jobs within the UK citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 17 (9.71%) CMS
2 15 (8.57%) Apache
3 14 (8.00%) WebLogic
3 14 (8.00%) Tomcat
4 9 (5.14%) BizTalk Server
5 5 (2.86%) WebSphere
6 2 (1.14%) Lync
6 2 (1.14%) SharePoint
6 2 (1.14%) MS Exchange
Applications
1 35 (20.00%) MS Excel
2 7 (4.00%) MS Visio
3 2 (1.14%) MS PowerPoint
3 2 (1.14%) MS Project
Business Applications
1 11 (6.29%) Dynamics CRM
Cloud Services
1 2 (1.14%) SaaS
Communications & Networking
1 42 (24.00%) PBX
2 34 (19.43%) VoIP
3 26 (14.86%) WAN
3 26 (14.86%) LAN
4 21 (12.00%) TCP/IP
5 20 (11.43%) IP Telephony
6 12 (6.86%) Firewall
7 9 (5.14%) CTI
7 9 (5.14%) SMS
8 7 (4.00%) SSL
9 6 (3.43%) Asterisk PBX
9 6 (3.43%) Ethernet
9 6 (3.43%) ISDN
9 6 (3.43%) MPLS
9 6 (3.43%) OSPF
9 6 (3.43%) EIGRP
9 6 (3.43%) BGP
9 6 (3.43%) Internet
10 5 (2.86%) ADSL
10 5 (2.86%) Wi-Fi
Database & Business Intelligence
1 18 (10.29%) SQL Server
2 16 (9.14%) SQL Server 2008
3 12 (6.86%) Relational Database
4 11 (6.29%) Oracle Database
4 11 (6.29%) Data Warehouse
5 9 (5.14%) SQL Server 2000
5 9 (5.14%) MS Access
5 9 (5.14%) SQL Server 2005
5 9 (5.14%) SQL Server Reporting Services
6 8 (4.57%) SAP BI
7 7 (4.00%) SQL Server 2012
8 6 (3.43%) SQL Server Analysis Services
8 6 (3.43%) SQL Server Integration Services
9 5 (2.86%) RDBMS
10 2 (1.14%) Data Mart
Development Applications
1 6 (3.43%) Team Foundation Server
2 5 (2.86%) GCC
3 2 (1.14%) CruiseControl
3 2 (1.14%) Subversion
4 1 (0.57%) QuickTest Pro
4 1 (0.57%) Ant
4 1 (0.57%) JIRA
4 1 (0.57%) MSTest
General
1 55 (31.43%) Telecoms
2 39 (22.29%) Finance
3 14 (8.00%) Billing
4 13 (7.43%) Retail
5 9 (5.14%) Banking
6 4 (2.29%) Legal
7 3 (1.71%) Financial Institution
7 3 (1.71%) Back Office
7 3 (1.71%) Multimedia
8 2 (1.14%) Marketing
8 2 (1.14%) Law
9 1 (0.57%) Investment Banking
9 1 (0.57%) Retail Banking
Job Titles
1 45 (25.71%) Analyst
2 26 (14.86%) Project Manager
3 14 (8.00%) Designer
4 12 (6.86%) VoIP Engineer
5 11 (6.29%) Applications Engineer
6 10 (5.71%) Test Analyst
7 9 (5.14%) Applications Support
8 8 (4.57%) Voice Engineer
8 8 (4.57%) Network Analyst
9 7 (4.00%) Consultant
9 7 (4.00%) Business Intelligence Manager
10 6 (3.43%) Support Engineer
11 5 (2.86%) Test Manager
11 5 (2.86%) Business Analyst
11 5 (2.86%) Architect
11 5 (2.86%) Solutions Designer
11 5 (2.86%) Business Manager
11 5 (2.86%) Test Leader
11 5 (2.86%) Telephony Analyst
12 4 (2.29%) Platform Engineer
Libraries, Frameworks & Software Standards
1 16 (9.14%) .NET
2 13 (7.43%) Web Services
3 7 (4.00%) WCF
4 6 (3.43%) ASP.NET
4 6 (3.43%) HTML
5 5 (2.86%) WebSphere MQ
5 5 (2.86%) VXML
5 5 (2.86%) SOAP
6 4 (2.29%) JSON
7 3 (1.71%) CSS
7 3 (1.71%) XML
7 3 (1.71%) REST
8 2 (1.14%) KnockoutJS
8 2 (1.14%) Sass
8 2 (1.14%) SignalR
8 2 (1.14%) jQuery
9 1 (0.57%) Rendezvous
Miscellaneous
1 29 (16.57%) Analytical Skills
2 6 (3.43%) Management Information System
3 5 (2.86%) Biometrics
3 5 (2.86%) e-Health
4 4 (2.29%) Handset
5 3 (1.71%) Social Media
5 3 (1.71%) Video Conferencing
6 2 (1.14%) VUI
6 2 (1.14%) Enterprise Software
6 2 (1.14%) Smart Meter
6 2 (1.14%) CMDB
6 2 (1.14%) PMI
7 1 (0.57%) Smartphone
7 1 (0.57%) Computer Science
Operating Systems
1 42 (24.00%) Windows
2 24 (13.71%) Windows Server 2008
3 16 (9.14%) Solaris
4 11 (6.29%) Windows XP
5 10 (5.71%) Windows Server 2003
6 9 (5.14%) Windows Vista
6 9 (5.14%) Windows Server 2012
7 6 (3.43%) UNIX
8 5 (2.86%) Linux
9 2 (1.14%) Windows 7
10 1 (0.57%) Windows NT
10 1 (0.57%) Windows 2000
10 1 (0.57%) AIX
10 1 (0.57%) Red Hat Enterprise Linux
Processes & Methodologies
1 36 (20.57%) CRM
2 32 (18.29%) WFM
3 21 (12.00%) Project Management
4 14 (8.00%) ITIL
4 14 (8.00%) Stakeholder Management
4 14 (8.00%) Data Analysis
5 13 (7.43%) Migration
6 10 (5.71%) Business Intelligence
6 10 (5.71%) PRINCE2
7 9 (5.14%) User Acceptance Testing
7 9 (5.14%) Analytics
8 8 (4.57%) Workflow
8 8 (4.57%) Telemarketing
9 6 (3.43%) Line Management
9 6 (3.43%) Business Continuity
9 6 (3.43%) Risk Management
10 5 (2.86%) Business Analysis
10 5 (2.86%) Release Management
10 5 (2.86%) Root Cause Analysis
10 5 (2.86%) Performance Analysis
Programming Languages
1 25 (14.29%) SQL
2 16 (9.14%) Perl
2 16 (9.14%) C#
2 16 (9.14%) Java
3 15 (8.57%) JavaScript
4 9 (5.14%) Bash Shell
5 6 (3.43%) T-SQL
6 5 (2.86%) Korn
7 1 (0.57%) Shell Script
7 1 (0.57%) C
Qualifications
1 22 (12.57%) Cisco Certification
2 18 (10.29%) CCNA
3 14 (8.00%) Security Cleared
4 12 (6.86%) SC Cleared
5 4 (2.29%) CCIE
6 3 (1.71%) ISEB
6 3 (1.71%) PMI Certification
6 3 (1.71%) CCNP
7 2 (1.14%) DV Cleared
7 2 (1.14%) Degree
8 1 (0.57%) PMP
8 1 (0.57%) ISTQB
8 1 (0.57%) PRINCE2 Practitioner
8 1 (0.57%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 12 (6.86%) QA
2 6 (3.43%) PCI DSS
3 3 (1.71%) SLA
System Software
1 6 (3.43%) Active Directory
2 5 (2.86%) OpenSSH
3 1 (0.57%) NFS
3 1 (0.57%) Cygwin
Systems Management
1 8 (4.57%) HP Quality Center
2 5 (2.86%) Cisco UCCE
2 5 (2.86%) CA Spectrum
3 4 (2.29%) Cisco CUCM
4 1 (0.57%) Cisco UCCX
4 1 (0.57%) NetCrunch
Vendors
1 38 (21.71%) Cisco
2 36 (20.57%) Microsoft
3 24 (13.71%) Verint
4 20 (11.43%) Oracle
4 20 (11.43%) Avaya
5 19 (10.86%) Genesys
6 10 (5.71%) Sun
7 8 (4.57%) SAP
8 6 (3.43%) Remedy
8 6 (3.43%) IBM
9 5 (2.86%) CA
9 5 (2.86%) Mitel
9 5 (2.86%) F5
10 4 (2.29%) Nortel
11 3 (1.71%) Ericsson
11 3 (1.71%) Nokia
11 3 (1.71%) BT
12 2 (1.14%) CheckPoint
13 1 (0.57%) HP
13 1 (0.57%) Dell
London
Interquest - ITQ Financial - Tunbridge Wells
Rate: £450 - £501 per day
Posted: 3 days ago
Hampshire
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Rate: on application
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Real Staffing
Rate: competitive
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