The table below looks at the prevalence of the term IVR in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 1 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Jul 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 522 535 479
Rank change year-on-year
+13 -56
Contract jobs citing IVR 86 68 82
As % of all contract IT jobs located in the UK 0.15% 0.13% 0.17%
As % of the Miscellaneous category 0.49% 0.40% 0.50%
Number of daily rates quoted 48 35 44
Average daily rate
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of your Daily Rate
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£425 £350 £375
Average daily rate % change year-on-year
+21.42% -6.66%
90% offered a daily rate of more than £278 £239 £270
10% offered a daily rate of more than £550 £495 £540
UK excluding London average daily rate £400 £350 £365
% change year-on-year
+14.28% -4.10%
Number of hourly rates quoted 1 0 1
Average hourly rate £22.22 - £14.96
UK excluding London average hourly rate £22.22 - £14.96

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised across the UK.

Miscellaneous Category
UK
Contract IT job ads with a match in the
Miscellaneous category
17545 17089 16456
As % of all contract IT jobs located in the UK 31.35% 31.75% 33.39%
Number of daily rates quoted 10925 10497 9726
Average daily rate £415 £400 £425
Average daily rate % change year-on-year
+3.75% -5.88%
90% offered a daily rate of more than £250 £235 £245
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 646 662 714
Average hourly rate £19.00 £22.00 £22.00
Average hourly rate % change year-on-year
-13.63% -
90% offered a hourly rate of more than £12.25 £12.50 £12.50
10% offered a hourly rate of more than £46.50 £43.00 £43.00
UK excluding London average hourly rate £18.90 £23.00 £20.00
% change year-on-year
-17.82% +15.00%

IVR
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IVR within the UK as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the UK

IVR
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR within the UK.

IVR Daily Rate Trend in the UK

IVR
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR within the UK over the 3 months to 1 July 2015.

IVR Daily Rate Histogram in the UK

IVR
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR within the UK.

IVR Hourly Rate Trend in the UK

IVR
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the UK over the 3 months to 1 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -4 72 £425 +21.42% 15
London +8 27 £450 -2.96% 5
South East -9 20 £450 +80.00% 2
Yorkshire -5 12 £280 - 2
West Yorkshire -10 12 £280 - 2
Hampshire +8 10 £450 -14.28%
Edinburgh +4 6 £350 -17.64% 1
South West +2 6 - - 1
Scotland -7 6 £350 -17.64% 2
Leeds -15 6 £305 - 2
Berkshire +4 5 £525 +110.00% 1
City of London -2 5 £444 - 1
Wiltshire +1 4 - -
Buckinghamshire -5 4 - - 1
Milton Keynes -1 3 - - 1
East of England -2 3 £363 +25.54% 2
Hook - 3 £400 -
Halifax - 3 £270 -
Chelmsford - 3 £363 -
Essex - 3 £363 -
Slough +7 2 £488 +95.00%
Swindon +2 2 - -
North West -26 2 £500 +63.93% 1
Reading - 2 £550 -
County Antrim - 2 - -
Belfast - 2 - -
Bingley - 2 - -
Bradford - 2 - -
Bristol - 2 - - 1
Northern Ireland - 2 - -

IVR
Top 30 Related IT Skills

For the 6 months to 1 July 2015, IT contractor jobs within the UK citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 52 (37.68%) Telecoms
2 40 (28.99%) VoIP
2 40 (28.99%) Cisco
3 30 (21.74%) Avaya
4 28 (20.29%) Finance
5 24 (17.39%) PBX
6 23 (16.67%) LAN
6 23 (16.67%) WAN
7 21 (15.22%) IP Telephony
8 19 (13.77%) EIGRP
9 18 (13.04%) CRM
9 18 (13.04%) VLAN
10 17 (12.32%) Firewall
10 17 (12.32%) Stakeholder Management
10 17 (12.32%) Java
10 17 (12.32%) OSPF
11 15 (10.87%) Cisco CUCM
11 15 (10.87%) TCP/IP
11 15 (10.87%) Windows
11 15 (10.87%) Project Management
11 15 (10.87%) Cisco ICM
12 14 (10.14%) Agile Software Development
13 13 (9.42%) Banking
13 13 (9.42%) SQL
13 13 (9.42%) DNS
13 13 (9.42%) Cisco Certification
13 13 (9.42%) CTI
14 12 (8.70%) Genesys
14 12 (8.70%) JavaScript
14 12 (8.70%) Degree

IVR
Top Related IT Skills by Category

For the 6 months to 1 July 2015, IT contractor jobs within the UK citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 5 (3.62%) MS Exchange
1 5 (3.62%) WebSphere
1 5 (3.62%) Confluence
1 5 (3.62%) Lync
1 5 (3.62%) Adobe Experience Manager
2 4 (2.90%) CMS
3 3 (2.17%) Exchange Server 2013
3 3 (2.17%) Tomcat
4 1 (0.72%) WebSphere Application Server
4 1 (0.72%) WebLogic
4 1 (0.72%) JBoss
Applications
1 11 (7.97%) MS Excel
2 10 (7.25%) MS PowerPoint
3 4 (2.90%) MS Project
4 2 (1.45%) MS Office
5 1 (0.72%) MS Visio
Business Applications
1 2 (1.45%) Radian6
Cloud Services
1 3 (2.17%) Office 365
2 1 (0.72%) Force.com
2 1 (0.72%) Heroku
Communications & Networking
1 40 (28.99%) VoIP
2 24 (17.39%) PBX
3 23 (16.67%) WAN
3 23 (16.67%) LAN
4 21 (15.22%) IP Telephony
5 19 (13.77%) EIGRP
6 18 (13.04%) VLAN
7 17 (12.32%) Firewall
7 17 (12.32%) OSPF
8 15 (10.87%) TCP/IP
8 15 (10.87%) Cisco ICM
9 13 (9.42%) DNS
9 13 (9.42%) CTI
10 11 (7.97%) Internet
11 10 (7.25%) BGP
12 9 (6.52%) DHCP
12 9 (6.52%) MPLS
13 8 (5.80%) PSTN
13 8 (5.80%) IGRP
14 7 (5.07%) RIP
Database & Business Intelligence
1 5 (3.62%) SQL Server
2 4 (2.90%) DB2
3 3 (2.17%) MySQL
4 2 (1.45%) Data Warehouse
4 2 (1.45%) SQL Server Integration Services
4 2 (1.45%) SQL Server Analysis Services
4 2 (1.45%) SQL Server 2008
4 2 (1.45%) SQL Server 2012
5 1 (0.72%) Data Mart
Development Applications
1 5 (3.62%) JIRA
2 3 (2.17%) Subversion
3 2 (1.45%) Git (software)
3 2 (1.45%) Rational Rose
4 1 (0.72%) ClearCase
General
1 52 (37.68%) Telecoms
2 28 (20.29%) Finance
3 13 (9.42%) Banking
4 10 (7.25%) Retail
5 7 (5.07%) Billing
6 3 (2.17%) Retail Banking
6 3 (2.17%) Multimedia
6 3 (2.17%) Financial Institution
7 2 (1.45%) Back Office
7 2 (1.45%) Legal
7 2 (1.45%) Marketing
Job Titles
1 30 (21.74%) Analyst
2 17 (12.32%) Voice Engineer
3 12 (8.70%) Designer
3 12 (8.70%) Network Engineer
4 11 (7.97%) Project Manager
4 11 (7.97%) Senior Voice Engineer
5 10 (7.25%) Architect
6 9 (6.52%) Business Analyst
6 9 (6.52%) Test Analyst
6 9 (6.52%) Avaya Engineer
6 9 (6.52%) Cisco Engineer
7 8 (5.80%) Solutions Designer
8 7 (5.07%) Design Engineer
8 7 (5.07%) VoIP Engineer
9 6 (4.35%) Cisco Network Engineer
9 6 (4.35%) Telecoms Engineer
9 6 (4.35%) Solutions Architect
9 6 (4.35%) Consultant
10 5 (3.62%) Senior Design Engineer
10 5 (3.62%) Voice Design Engineer
Libraries, Frameworks & Software Standards
1 9 (6.52%) .NET
2 8 (5.80%) XML
3 5 (3.62%) SAML
3 5 (3.62%) HTML
3 5 (3.62%) Middleware
3 5 (3.62%) REST
4 4 (2.90%) Ext JS
4 4 (2.90%) VXML
4 4 (2.90%) XMPP
4 4 (2.90%) JSON
4 4 (2.90%) J2EE
4 4 (2.90%) SOAP
5 3 (2.17%) CSS
5 3 (2.17%) Web Services
5 3 (2.17%) jQuery
6 2 (1.45%) LINQ
6 2 (1.45%) .NET Framework
6 2 (1.45%) ASP.NET
6 2 (1.45%) XSD
7 1 (0.72%) JMS
Miscellaneous
1 11 (7.97%) Computer Science
2 9 (6.52%) Analytical Skills
3 7 (5.07%) User Experience
4 5 (3.62%) Video Conferencing
4 5 (3.62%) Management Information System
4 5 (3.62%) Handset
5 4 (2.90%) Enterprise Software
6 3 (2.17%) Hybrid Cloud
6 3 (2.17%) Data Centre
7 2 (1.45%) Mobile Banking
7 2 (1.45%) Biometrics
7 2 (1.45%) Social Media
7 2 (1.45%) Mobile App
8 1 (0.72%) IBM Mainframe
8 1 (0.72%) Data Extraction
8 1 (0.72%) Data Integration
8 1 (0.72%) Smart Meter
8 1 (0.72%) Blackberry
8 1 (0.72%) Mainframe
8 1 (0.72%) Client/Server
Operating Systems
1 15 (10.87%) Windows
2 7 (5.07%) Windows Server 2003
2 7 (5.07%) Windows 2000
2 7 (5.07%) Windows XP
3 5 (3.62%) Linux
4 4 (2.90%) Windows Server 2012
5 3 (2.17%) Apple iOS
5 3 (2.17%) Android
6 2 (1.45%) Windows Server 2008
6 2 (1.45%) UNIX
7 1 (0.72%) Solaris
7 1 (0.72%) Red Hat Enterprise Linux
7 1 (0.72%) VMS
Processes & Methodologies
1 18 (13.04%) CRM
2 17 (12.32%) Stakeholder Management
3 15 (10.87%) Project Management
4 14 (10.14%) Agile Software Development
5 11 (7.97%) Migration
6 9 (6.52%) Performance Management
7 7 (5.07%) SOA
8 6 (4.35%) ITIL
8 6 (4.35%) Change Management
8 6 (4.35%) Scrum
8 6 (4.35%) WFM
8 6 (4.35%) User Acceptance Testing
8 6 (4.35%) Software Delivery
9 5 (3.62%) Test Scripting
9 5 (3.62%) Requirements Analysis
9 5 (3.62%) Email Management
9 5 (3.62%) Cisco ICM Scripting
9 5 (3.62%) Business Intelligence
10 4 (2.90%) PRINCE2
10 4 (2.90%) Business Continuity
Programming Languages
1 17 (12.32%) Java
2 13 (9.42%) SQL
3 12 (8.70%) JavaScript
4 3 (2.17%) VB
4 3 (2.17%) C
5 2 (1.45%) T-SQL
6 1 (0.72%) VBScript
6 1 (0.72%) Apex Code
6 1 (0.72%) Perl
6 1 (0.72%) PHP
Qualifications
1 13 (9.42%) Cisco Certification
2 12 (8.70%) Degree
3 9 (6.52%) Security Cleared
4 7 (5.07%) SC Cleared
5 6 (4.35%) CCNA
6 5 (3.62%) CCVP
7 4 (2.90%) CCNP
8 3 (2.17%) CCIE
9 2 (1.45%) PMI Certification
10 1 (0.72%) CCDP
10 1 (0.72%) ISEB
10 1 (0.72%) DV Cleared
10 1 (0.72%) ISTQB Foundation Certification
10 1 (0.72%) MCSE
10 1 (0.72%) MCSA
10 1 (0.72%) Microsoft Certification
10 1 (0.72%) A+ Certification
10 1 (0.72%) Avaya Certification
10 1 (0.72%) PMP
Quality Assurance & Compliance
1 5 (3.62%) QA
2 1 (0.72%) PCI DSS
2 1 (0.72%) SLA
System Software
1 6 (4.35%) Active Directory
2 1 (0.72%) NFS
Systems Management
1 15 (10.87%) Cisco CUCM
2 12 (8.70%) Cisco UCCE
3 11 (7.97%) Cisco UCCX
4 8 (5.80%) Cisco IPCC
5 4 (2.90%) HP Quality Center
6 3 (2.17%) Systems Management Server (SMS)
7 2 (1.45%) NetCrunch
7 2 (1.45%) CA Spectrum
Vendors
1 40 (28.99%) Cisco
2 30 (21.74%) Avaya
3 12 (8.70%) Genesys
4 9 (6.52%) Verint
5 7 (5.07%) Nortel
5 7 (5.07%) Microsoft
5 7 (5.07%) Ericsson
5 7 (5.07%) Nokia
6 6 (4.35%) Mitel
7 5 (3.62%) KANA
7 5 (3.62%) Adobe
7 5 (3.62%) Oracle
7 5 (3.62%) Citrix
7 5 (3.62%) Splunk
8 4 (2.90%) CheckPoint
8 4 (2.90%) Salesforce.com
9 3 (2.17%) Siemens
9 3 (2.17%) Capita
9 3 (2.17%) Polycom
10 2 (1.45%) Sonus
Edinburgh
Hays IT - Uk Posting account
Rate: £350.00 per day
Posted: 2 days ago
City, London
Hydrogen Group
Rate: £400.00 - £600.00 per day
Posted: 5 days ago
Manchester
Real Staffing
Rate: £350 - £550 per day + dependant on experience/location
Posted: 19 days ago
England
Real Staffing
Rate: £350 - £550 per day + dependant on experience/location
Posted: 19 days ago