Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.
| Interactive Voice Response (IVR) |
| 3 months to
16 May 2012 | Same period 2011 | Same period 2010 |
| Rank | 477 | 505 | 462 |
| Rank change year-on-year |
 +28 |  -43 |
|
| Matching contract IT job ads | 102 | 76 | 74 |
| As % of all contract IT jobs located in the UK | 0.172 % | 0.124 % | 0.134 % |
| As % of the Miscellaneous category | 0.730 % | 0.452 % | 0.467 % |
| Number of daily rates quoted | 58 | 30 | 38 |
| Average daily rate | £364 | £395 | £325 |
| Average daily rate % change year-on-year | |
| 90% of contracts offered a daily rate of more than | £193 | £320 | £225 |
| 10% of contracts offered a daily rate of more than | £447 | £496 | £448 |
| UK excluding London average daily rate | £375 | £395 | £300 |
| % change year-on-year | |
| Number of hourly rates quoted | 0 | 0 | 0 |
| Average hourly rate | - | - | - |
| UK excluding London average hourly rate | - | - | - |
|
|
Contract IT job ads with a match in the
Miscellaneous category | 13980 | 16830 | 15833 |
| As % of all contract IT jobs located in the UK | 23.62 % | 27.43 % | 28.76 % |
| Number of daily rates quoted | 8259 | 10002 | 8854 |
| Average daily rate | £435 | £525 | £500 |
| Average daily rate % change year-on-year | |
| 90% of contracts offered a daily rate of more than | £250 | £285 | £263 |
| 10% of contracts offered a daily rate of more than | £604 | £650 | £650 |
| UK excluding London average daily rate | £345 | £338 | £315 |
| % change year-on-year | |
| Number of hourly rates quoted | 657 | 720 | 644 |
| Average hourly rate | £22.50 | £22.63 | £21.00 |
| Average hourly rate % change year-on-year | |
| 90% of contracts offered a hourly rate of more than | £12.50 | £11.37 | £11.50 |
| 10% of contracts offered a hourly rate of more than | £45.00 | £40.00 | £40.00 |
| UK excluding London average hourly rate | £24.50 | £25.83 | £20.00 |
| % change year-on-year | |
