The table below looks at the prevalence of the term IVR in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 537 550 483
Rank change year-on-year
+13 -67
Contract jobs citing IVR 59 45 71
As % of all contract IT jobs located in the UK 0.11% 0.085% 0.15%
As % of the Miscellaneous category 0.35% 0.27% 0.46%
Number of daily rates quoted 34 18 37
Average daily rate
Keep up to 90%
of your Daily Rate
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£400 £425 £425
Average daily rate % change year-on-year
-5.88% -
90% offered a daily rate of more than £270 £250 £261
10% offered a daily rate of more than £540 £491 £535
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 1 0 1
Average hourly rate £22.22 - £14.96
UK excluding London average hourly rate £22.22 - £14.96

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised across the UK.

Miscellaneous Category
UK
Contract IT job ads with a match in the
Miscellaneous category
16812 16661 15515
As % of all contract IT jobs located in the UK 31.53% 31.47% 32.77%
Number of daily rates quoted 10365 10360 9121
Average daily rate £413 £401 £425
Average daily rate % change year-on-year
+2.99% -5.76%
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 667 657 668
Average hourly rate £18.71 £21.00 £22.50
Average hourly rate % change year-on-year
-10.90% -6.66%
90% offered a hourly rate of more than £12.00 £12.00 £12.50
10% offered a hourly rate of more than £45.00 £42.50 £45.00
UK excluding London average hourly rate £19.00 £21.50 £21.50
% change year-on-year
-11.62% -

IVR
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IVR within the UK as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the UK

IVR
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR within the UK.

IVR Daily Rate Trend in the UK

IVR
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR within the UK over the 3 months to 29 May 2015.

IVR Daily Rate Histogram in the UK

IVR
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR within the UK.

IVR Hourly Rate Trend in the UK

IVR
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the UK over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -8 51 £400 -7.51% 15
London +12 18 £400 -13.74% 4
South East +3 14 £463 +19.35% 4
West Yorkshire -11 9 £270 -
Yorkshire -16 9 £270 -
Hampshire +5 6 £400 -23.80% 1
City of London +17 5 £340 - 1
Berkshire +8 5 £500 +100.00% 2
Edinburgh +3 5 £350 -17.64%
Scotland -2 5 £350 -17.64%
North West -16 4 £500 +37.93% 3
South West +11 3 - - 1
Slough +5 3 £488 +95.00%
Buckinghamshire +1 3 £700 -
Leeds -13 3 £275 -
Hook - 3 £400 -
Halifax - 3 £270 -
East of England +4 2 - -
Cheshire -10 2 £500 +37.93%
Essex - 2 - -
Manchester - 2 £365 - 2
County Antrim - 2 - -
Belfast - 2 - -
Bingley - 2 - -
Bradford - 2 - -
Bristol - 2 - -
Chelmsford - 2 - -
Northern Ireland - 2 - -
West Midlands - 2 £525 - 2
Reading - 2 £550 -

IVR
Top 30 Related IT Skills

For the 6 months to 29 May 2015, IT contractor jobs within the UK citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 41 (35.04%) Telecoms
2 37 (31.62%) Cisco
3 30 (25.64%) VoIP
4 28 (23.93%) Finance
5 26 (22.22%) PBX
6 24 (20.51%) CRM
7 20 (17.09%) Avaya
8 19 (16.24%) Windows
9 18 (15.38%) WAN
9 18 (15.38%) LAN
9 18 (15.38%) Cisco ICM
10 17 (14.53%) IP Telephony
10 17 (14.53%) MS Excel
11 16 (13.68%) SQL
11 16 (13.68%) TCP/IP
12 15 (12.82%) CTI
13 14 (11.97%) EIGRP
13 14 (11.97%) Microsoft
14 13 (11.11%) OSPF
14 13 (11.11%) JavaScript
14 13 (11.11%) Project Management
15 12 (10.26%) Stakeholder Management
15 12 (10.26%) Java
15 12 (10.26%) Verint
16 11 (9.40%) Cisco CUCM
16 11 (9.40%) Cisco UCCE
16 11 (9.40%) Windows XP
16 11 (9.40%) IGRP
16 11 (9.40%) Windows Server 2003
16 11 (9.40%) Banking

IVR
Top Related IT Skills by Category

For the 6 months to 29 May 2015, IT contractor jobs within the UK citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 7 (5.98%) CMS
2 5 (4.27%) Confluence
3 4 (3.42%) Lync
3 4 (3.42%) MS Exchange
3 4 (3.42%) BizTalk Server
4 3 (2.56%) WebSphere
4 3 (2.56%) Tomcat
5 2 (1.71%) Adobe Experience Manager
5 2 (1.71%) Exchange Server 2013
6 1 (0.85%) JBoss
6 1 (0.85%) WebSphere Application Server
6 1 (0.85%) WebLogic
Applications
1 17 (14.53%) MS Excel
2 10 (8.55%) MS PowerPoint
3 4 (3.42%) MS Project
4 1 (0.85%) MS Visio
4 1 (0.85%) MS Office
Business Applications
1 3 (2.56%) Dynamics CRM
2 2 (1.71%) Radian6
Cloud Services
1 2 (1.71%) Office 365
2 1 (0.85%) Force.com
2 1 (0.85%) Heroku
Communications & Networking
1 30 (25.64%) VoIP
2 26 (22.22%) PBX
3 18 (15.38%) WAN
3 18 (15.38%) LAN
3 18 (15.38%) Cisco ICM
4 17 (14.53%) IP Telephony
5 16 (13.68%) TCP/IP
6 15 (12.82%) CTI
7 14 (11.97%) EIGRP
8 13 (11.11%) OSPF
9 11 (9.40%) IGRP
9 11 (9.40%) VLAN
10 9 (7.69%) Firewall
11 7 (5.98%) RIP
11 7 (5.98%) PSTN
12 6 (5.13%) Internet
12 6 (5.13%) BGP
12 6 (5.13%) Cisco IPT
13 5 (4.27%) DNS
14 4 (3.42%) Network Security
Database & Business Intelligence
1 9 (7.69%) SQL Server
2 6 (5.13%) SQL Server 2008
2 6 (5.13%) Data Warehouse
3 4 (3.42%) MS Access
3 4 (3.42%) SQL Server 2000
3 4 (3.42%) SQL Server Reporting Services
3 4 (3.42%) SQL Server 2005
4 3 (2.56%) MySQL
5 2 (1.71%) SQL Server Analysis Services
5 2 (1.71%) SQL Server 2012
5 2 (1.71%) DB2
5 2 (1.71%) SQL Server Integration Services
6 1 (0.85%) Data Mart
6 1 (0.85%) RDBMS
6 1 (0.85%) Oracle Database
6 1 (0.85%) Relational Database
Development Applications
1 5 (4.27%) JIRA
2 3 (2.56%) Subversion
3 2 (1.71%) Git (software)
3 2 (1.71%) Rational Rose
4 1 (0.85%) ClearCase
General
1 41 (35.04%) Telecoms
2 28 (23.93%) Finance
3 11 (9.40%) Banking
4 10 (8.55%) Billing
5 7 (5.98%) Retail
6 5 (4.27%) Financial Institution
7 3 (2.56%) Retail Banking
7 3 (2.56%) Multimedia
8 2 (1.71%) Legal
8 2 (1.71%) Marketing
Job Titles
1 28 (23.93%) Analyst
2 11 (9.40%) Voice Engineer
2 11 (9.40%) Network Engineer
3 10 (8.55%) Project Manager
3 10 (8.55%) Test Analyst
4 9 (7.69%) Designer
4 9 (7.69%) Business Analyst
4 9 (7.69%) Architect
5 8 (6.84%) Cisco Engineer
6 7 (5.98%) Solutions Architect
6 7 (5.98%) Consultant
6 7 (5.98%) Design Engineer
6 7 (5.98%) Senior Voice Engineer
7 6 (5.13%) Solutions Designer
7 6 (5.13%) Cisco Network Engineer
8 5 (4.27%) Senior Design Engineer
8 5 (4.27%) Voice Design Engineer
9 4 (3.42%) CRM Architect
9 4 (3.42%) Applications Support
9 4 (3.42%) VoIP Engineer
Libraries, Frameworks & Software Standards
1 9 (7.69%) .NET
2 8 (6.84%) XML
3 6 (5.13%) REST
4 5 (4.27%) JSON
4 5 (4.27%) SOAP
4 5 (4.27%) Web Services
5 4 (3.42%) VXML
6 3 (2.56%) HTML
6 3 (2.56%) jQuery
7 2 (1.71%) J2EE
7 2 (1.71%) XSD
7 2 (1.71%) Middleware
7 2 (1.71%) SAML
7 2 (1.71%) XMPP
8 1 (0.85%) Java EE
8 1 (0.85%) Hibernate
8 1 (0.85%) Rendezvous
8 1 (0.85%) WSDL
8 1 (0.85%) JMS
8 1 (0.85%) Struts
Miscellaneous
1 10 (8.55%) Analytical Skills
2 5 (4.27%) Computer Science
3 4 (3.42%) User Experience
4 3 (2.56%) Handset
4 3 (2.56%) Data Centre
5 2 (1.71%) Social Media
5 2 (1.71%) Hybrid Cloud
5 2 (1.71%) Mobile Banking
5 2 (1.71%) Mobile App
5 2 (1.71%) Enterprise Software
5 2 (1.71%) Biometrics
5 2 (1.71%) Management Information System
6 1 (0.85%) Statistics
6 1 (0.85%) Mainframe
6 1 (0.85%) PMI
6 1 (0.85%) Client/Server
6 1 (0.85%) VUI
6 1 (0.85%) Smart Meter
6 1 (0.85%) Data Extraction
6 1 (0.85%) Data Integration
Operating Systems
1 19 (16.24%) Windows
2 11 (9.40%) Windows XP
2 11 (9.40%) Windows Server 2003
3 7 (5.98%) Windows 2000
4 6 (5.13%) Windows Server 2008
5 5 (4.27%) Linux
6 4 (3.42%) Windows Server 2012
6 4 (3.42%) Windows Vista
7 2 (1.71%) Android
7 2 (1.71%) Apple iOS
7 2 (1.71%) UNIX
8 1 (0.85%) Solaris
8 1 (0.85%) Red Hat Enterprise Linux
Processes & Methodologies
1 24 (20.51%) CRM
2 13 (11.11%) Project Management
3 12 (10.26%) Stakeholder Management
4 10 (8.55%) Agile Software Development
4 10 (8.55%) Migration
5 8 (6.84%) SOA
5 8 (6.84%) WFM
6 6 (5.13%) ITIL
6 6 (5.13%) Scrum
6 6 (5.13%) Technical Architecture
7 5 (4.27%) Data Analysis
7 5 (4.27%) Cisco ICM Scripting
7 5 (4.27%) User Acceptance Testing
7 5 (4.27%) Test Scripting
8 4 (3.42%) Continuous Improvement
8 4 (3.42%) Business Continuity
8 4 (3.42%) Workflow
8 4 (3.42%) Change Management
8 4 (3.42%) Speech Recognition
8 4 (3.42%) Network Design
Programming Languages
1 16 (13.68%) SQL
2 13 (11.11%) JavaScript
3 12 (10.26%) Java
4 5 (4.27%) C#
5 3 (2.56%) VB
6 2 (1.71%) T-SQL
7 1 (0.85%) VBScript
7 1 (0.85%) Perl
7 1 (0.85%) PHP
7 1 (0.85%) C
7 1 (0.85%) Apex Code
Qualifications
1 8 (6.84%) Cisco Certification
2 7 (5.98%) Security Cleared
3 6 (5.13%) SC Cleared
3 6 (5.13%) Degree
4 5 (4.27%) CCNA
5 3 (2.56%) CCVP
6 2 (1.71%) DV Cleared
6 2 (1.71%) CCIE
6 2 (1.71%) CCNP
6 2 (1.71%) PMI Certification
7 1 (0.85%) Microsoft Certification
7 1 (0.85%) ISEB
7 1 (0.85%) Avaya Certification
7 1 (0.85%) PMP
7 1 (0.85%) CCDP
7 1 (0.85%) MCSE
7 1 (0.85%) MCSA
7 1 (0.85%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 6 (5.13%) QA
2 1 (0.85%) SLA
System Software
1 7 (5.98%) Active Directory
2 1 (0.85%) NFS
Systems Management
1 11 (9.40%) Cisco CUCM
1 11 (9.40%) Cisco UCCE
2 7 (5.98%) Cisco IPCC
3 6 (5.13%) HP Quality Center
4 4 (3.42%) Cisco UCCX
5 3 (2.56%) Systems Management Server (SMS)
6 2 (1.71%) NetCrunch
Vendors
1 37 (31.62%) Cisco
2 20 (17.09%) Avaya
3 14 (11.97%) Microsoft
4 12 (10.26%) Verint
5 8 (6.84%) Genesys
5 8 (6.84%) Mitel
6 7 (5.98%) Ericsson
6 7 (5.98%) Nortel
6 7 (5.98%) Nokia
7 6 (5.13%) Oracle
8 4 (3.42%) Salesforce.com
9 3 (2.56%) CheckPoint
9 3 (2.56%) Citrix
9 3 (2.56%) IBM
10 2 (1.71%) SonicWALL
10 2 (1.71%) Polycom
10 2 (1.71%) Splunk
10 2 (1.71%) Conga
10 2 (1.71%) ExactTarget
10 2 (1.71%) Pardot
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Posted: 22 hours ago
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