The table below looks at the prevalence of the term IVR in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited IVR over the 3 months to 26 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 573 578 541
Rank change year-on-year
+5 -37
Contract jobs citing IVR 82 76 97
As % of all contract IT jobs located in the UK 0.15% 0.13% 0.17%
As % of the Miscellaneous category 0.46% 0.40% 0.52%
Number of daily rates quoted 49 33 51
Median daily rate £425 £400 £350
Median daily rate % change year-on-year
+6.25% +14.28%
90% offered a daily rate of more than £338 £266 £220
10% offered a daily rate of more than £550 £525 £490
UK excluding London median daily rate £400 £400 £320
% change year-on-year
- +25.00%
Number of hourly rates quoted 0 0 2
Median hourly rate - - £31.75
UK excluding London median hourly rate - - £33.50

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised across the UK.

Miscellaneous Category
UK
Contract IT job ads with a match in the
Miscellaneous category
17922 18879 18599
As % of all contract IT jobs located in the UK 33.39% 33.00% 32.15%
Number of daily rates quoted 11616 11813 11251
Median daily rate £425 £425 £405
Median daily rate % change year-on-year
- +4.93%
90% offered a daily rate of more than £250 £250 £238
10% offered a daily rate of more than £600 £610 £600
UK excluding London median daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 648 808 813
Median hourly rate £20.00 £19.00 £18.56
Median hourly rate % change year-on-year
+5.26% +2.39%
90% offered a hourly rate of more than £11.72 £11.96 £12.00
10% offered a hourly rate of more than £43.35 £44.75 £43.00
UK excluding London median hourly rate £21.75 £18.88 £17.88
% change year-on-year
+15.20% +5.62%

IVR
Jobs Demand Trend

The demand trend of contract jobs citing IVR as a proportion of all IT contracts with a match in the Miscellaneous category.

IVR Jobs Demand Trend in the UK

IVR
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR within the UK.

IVR Daily Rate Trend in the UK

IVR
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR within the UK over the 3 months to 26 September 2016.

IVR Daily Rate Histogram in the UK

IVR
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR within the UK.

IVR Hourly Rate Trend in the UK

IVR
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the UK over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +33 79 £425 -5.55% 8
London +8 38 £486 +21.56% 1
South East +25 14 £388 +7.63% 1
North West +19 13 £425 -5.55% 1
Buckinghamshire - 9 £375 -
East of England +16 8 £493 -6.19%
City of London +14 8 £525 +31.25%
Milton Keynes - 8 £388 -
Cheshire +7 6 £380 -15.55%
Knutsford +13 5 £380 -15.55%
West Yorkshire +9 5 £377 -5.78%
Yorkshire +7 5 £377 -5.78%
Leeds +4 5 £377 -5.78%
Barking - 4 - -
Hertfordshire - 4 - -
Berkshire +10 3 - - 1
Manchester -6 3 £538 +34.37% 1
West Midlands -27 3 £345 -31.00%
Liverpool +15 2 £425 -5.55%
Merseyside +9 2 £425 -5.55%
Swindon +8 2 - -
Wiltshire +7 2 - -
South West +5 2 - - 3
Scotland -1 2 £275 -21.42% 1
North East -26 2 - - 1
Newcastle upon Tyne -26 2 - -
Tyne and Wear -28 2 - -
Maidenhead - 2 - -
Stafford - 2 £475 -
Chelmsford - 2 - -

IVR
Top 30 Related IT Skills

For the 6 months to 26 September 2016, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for IVR.

1 49 (28.82%) VoIP
2 48 (28.24%) Cisco
3 43 (25.29%) Avaya
4 39 (22.94%) Telecoms
5 34 (20.00%) CTI
6 33 (19.41%) WAN
7 30 (17.65%) LAN
7 30 (17.65%) Finance
8 28 (16.47%) XML
9 27 (15.88%) Web Services
9 27 (15.88%) Microsoft
10 23 (13.53%) CRM
11 22 (12.94%) PBX
11 22 (12.94%) TCP/IP
11 22 (12.94%) Java
11 22 (12.94%) Agile Software Development
11 22 (12.94%) Degree
11 22 (12.94%) Unified Communications
12 20 (11.76%) Oracle
13 19 (11.18%) SQL
13 19 (11.18%) Windows
14 18 (10.59%) Project Management
15 17 (10.00%) H.323
15 17 (10.00%) Cisco Certification
15 17 (10.00%) Genesys
15 17 (10.00%) ITIL
15 17 (10.00%) Skype for Business
16 16 (9.41%) Marketing
16 16 (9.41%) SQL Server
16 16 (9.41%) Active Directory

IVR
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (10.00%) Skype for Business
2 11 (6.47%) WebSphere
2 11 (6.47%) WebSphere Application Server
3 4 (2.35%) CMS
4 2 (1.18%) Apache
4 2 (1.18%) Confluence
4 2 (1.18%) Office Communications Server
4 2 (1.18%) Oracle Collaboration Suite
5 1 (0.59%) Cloud Foundry
5 1 (0.59%) Elasticsearch
5 1 (0.59%) Exchange Server 2010
5 1 (0.59%) IIS
5 1 (0.59%) MS Exchange
5 1 (0.59%) nginx
5 1 (0.59%) SharePoint
Applications
1 7 (4.12%) MS Office
2 6 (3.53%) MS Excel
3 4 (2.35%) InVision
3 4 (2.35%) MS Visio
3 4 (2.35%) OmniGraffle
4 1 (0.59%) MS PowerPoint
4 1 (0.59%) SPSS
Business Applications
1 8 (4.71%) Radian6
1 8 (4.71%) Social Studio
2 2 (1.18%) Dynamics CRM
3 1 (0.59%) Salesforce.com CRM
Cloud Services
1 4 (2.35%) Adobe Creative Cloud
2 3 (1.76%) Heroku
2 3 (1.76%) SaaS
3 2 (1.18%) Amazon AWS
3 2 (1.18%) Force.com
3 2 (1.18%) Google Analytics
4 1 (0.59%) Mimecast
4 1 (0.59%) PaaS
Communications & Networking
1 49 (28.82%) VoIP
2 34 (20.00%) CTI
3 33 (19.41%) WAN
4 30 (17.65%) LAN
5 22 (12.94%) PBX
5 22 (12.94%) TCP/IP
5 22 (12.94%) Unified Communications
6 17 (10.00%) H.323
7 15 (8.82%) PABX
7 15 (8.82%) Skype
8 13 (7.65%) LDAP
9 11 (6.47%) Firewall
10 9 (5.29%) Cisco ICM
11 7 (4.12%) OpenScape
12 4 (2.35%) BIG-IP
12 4 (2.35%) Internet
12 4 (2.35%) IP Telephony
13 3 (1.76%) Intranet
13 3 (1.76%) MPLS
13 3 (1.76%) RTP
Database & Business Intelligence
1 16 (9.41%) SQL Server
2 4 (2.35%) Oracle Reports
3 3 (1.76%) PostgreSQL
4 2 (1.18%) Big Data
4 2 (1.18%) Data Mart
4 2 (1.18%) DB2
4 2 (1.18%) IBM InfoSphere
4 2 (1.18%) MySQL
5 1 (0.59%) Oracle Database
5 1 (0.59%) PowerPivot
5 1 (0.59%) SQL Server 2012
5 1 (0.59%) SQL Server Integration Services
5 1 (0.59%) SQL Server Reporting Services
Development Applications
1 9 (5.29%) JUnit
2 8 (4.71%) Cucumber
3 4 (2.35%) Selenium
3 4 (2.35%) SpecFlow
3 4 (2.35%) Team Foundation Server
3 4 (2.35%) Visual Studio
4 3 (1.76%) Git (software)
4 3 (1.76%) Jenkins
4 3 (1.76%) JIRA
5 2 (1.18%) SoapUI
6 1 (0.59%) Introscope
6 1 (0.59%) Log4j
6 1 (0.59%) PHPUnit
6 1 (0.59%) Subversion
6 1 (0.59%) WebDriver
General
1 39 (22.94%) Telecoms
2 30 (17.65%) Finance
3 16 (9.41%) Marketing
4 15 (8.82%) Retail
5 14 (8.24%) Banking
6 7 (4.12%) Financial Institution
7 2 (1.18%) Advertising
7 2 (1.18%) Back Office
7 2 (1.18%) Retail Banking
8 1 (0.59%) Billing
8 1 (0.59%) German Language
8 1 (0.59%) Investment Banking
8 1 (0.59%) Legal
8 1 (0.59%) Local Government
8 1 (0.59%) Multimedia
Job Titles
1 26 (15.29%) Architect
2 25 (14.71%) Analyst
3 21 (12.35%) Project Manager
4 15 (8.82%) Solutions Architect
4 15 (8.82%) Voice Engineer
5 11 (6.47%) Business Analyst
6 10 (5.88%) Support Engineer
7 9 (5.29%) Developer
7 9 (5.29%) Unified Communications Engineer
8 8 (4.71%) Consultant
8 8 (4.71%) Infrastructure Manager
8 8 (4.71%) Salesforce.com Architect
8 8 (4.71%) Voice Support Engineer
9 7 (4.12%) Designer
9 7 (4.12%) Telephony Manager
10 6 (3.53%) Cisco Engineer
10 6 (3.53%) Senior Manager
10 6 (3.53%) Senior Project Manager
10 6 (3.53%) Telecoms Analyst
10 6 (3.53%) Test Analyst
Libraries, Frameworks & Software Standards
1 28 (16.47%) XML
2 27 (15.88%) Web Services
3 16 (9.41%) VXML
4 14 (8.24%) REST
4 14 (8.24%) SOAP
5 13 (7.65%) J2EE
6 12 (7.06%) Hibernate
7 11 (6.47%) XMPP
8 10 (5.88%) EJB
8 10 (5.88%) JAXB
8 10 (5.88%) XSLT
9 8 (4.71%) Middleware
10 6 (3.53%) .NET
10 6 (3.53%) Gherkin
11 2 (1.18%) CSS
11 2 (1.18%) JMS
11 2 (1.18%) jQuery
11 2 (1.18%) Node.js
11 2 (1.18%) React
11 2 (1.18%) Twitter Bootstrap
Miscellaneous
1 15 (8.82%) Computer Science
1 15 (8.82%) Handset
2 9 (5.29%) Analytical Skills
2 9 (5.29%) Mobile App
3 8 (4.71%) Management Information System
4 7 (4.12%) Biometrics
5 5 (2.94%) Social Media
6 4 (2.35%) Equities
6 4 (2.35%) Fixed Income
6 4 (2.35%) User Experience
7 3 (1.76%) Data Centre
7 3 (1.76%) Driving Licence
7 3 (1.76%) Smartcard
8 2 (1.18%) Algorithms
8 2 (1.18%) AS400
8 2 (1.18%) iSeries
8 2 (1.18%) Smart Meter
8 2 (1.18%) Virtual Team
9 1 (0.59%) AVVID
9 1 (0.59%) Informatics
Operating Systems
1 19 (11.18%) Windows
2 12 (7.06%) Windows Server
3 10 (5.88%) Linux
4 7 (4.12%) Unix
5 3 (1.76%) AIX
5 3 (1.76%) Solaris
6 2 (1.18%) Windows Server 2008
7 1 (0.59%) CentOS
7 1 (0.59%) Mac OS X
7 1 (0.59%) Windows Server 2012
Processes & Methodologies
1 23 (13.53%) CRM
2 22 (12.94%) Agile Software Development
3 18 (10.59%) Project Management
4 17 (10.00%) ITIL
5 15 (8.82%) SOA
6 13 (7.65%) Migration
7 10 (5.88%) Data Modelling
8 9 (5.29%) Cisco ICM Scripting
8 9 (5.29%) Scrum
8 9 (5.29%) Waterfall
9 8 (4.71%) Continuous Improvement
9 8 (4.71%) Data Management
9 8 (4.71%) Master Data Management
9 8 (4.71%) Test Scripting
9 8 (4.71%) WFM
10 7 (4.12%) Analytics
10 7 (4.12%) Data Analysis
10 7 (4.12%) Disaster Recovery
10 7 (4.12%) Investment Management
11 6 (3.53%) Service Design
Programming Languages
1 22 (12.94%) Java
2 19 (11.18%) SQL
3 5 (2.94%) C#
3 5 (2.94%) JavaScript
4 1 (0.59%) C
4 1 (0.59%) C++
4 1 (0.59%) Perl
4 1 (0.59%) PHP
4 1 (0.59%) Python
4 1 (0.59%) T-SQL
Qualifications
1 22 (12.94%) Degree
2 17 (10.00%) Cisco Certification
3 12 (7.06%) CCNA
4 9 (5.29%) CCNP
5 6 (3.53%) CCVP
6 5 (2.94%) ISEB
6 5 (2.94%) Microsoft Certification
7 3 (1.76%) CCIE
7 3 (1.76%) ISTQB Foundation Certification
7 3 (1.76%) SC Cleared
7 3 (1.76%) Security Cleared
8 2 (1.18%) CCNP Voice
8 2 (1.18%) JNCIA
9 1 (0.59%) APMP
9 1 (0.59%) CCSA
9 1 (0.59%) CCSE
9 1 (0.59%) MCP
Quality Assurance & Compliance
1 10 (5.88%) QA
2 9 (5.29%) PCI DSS
3 4 (2.35%) SLA
4 2 (1.18%) Sarbanes-Oxley
4 2 (1.18%) SDET
System Software
1 16 (9.41%) Active Directory
2 4 (2.35%) VMware Infrastructure
3 3 (1.76%) Virtual Servers
3 3 (1.76%) VMware Workstation
3 3 (1.76%) XenApp
3 3 (1.76%) XenDesktop
4 2 (1.18%) Virtual Machines
5 1 (0.59%) Docker
5 1 (0.59%) Firmware
5 1 (0.59%) vSphere
Systems Management
1 11 (6.47%) Cisco UCCE
2 7 (4.12%) Cisco CUCM
2 7 (4.12%) Cisco UCCX
3 4 (2.35%) Cisco IPCC
4 2 (1.18%) Opscode Chef
5 1 (0.59%) CA Wily
5 1 (0.59%) Cisco Prime
5 1 (0.59%) Kubernetes
5 1 (0.59%) Mesos
5 1 (0.59%) Systems Management Server (SMS)
Vendors
1 48 (28.24%) Cisco
2 43 (25.29%) Avaya
3 27 (15.88%) Microsoft
4 20 (11.76%) Oracle
5 17 (10.00%) Genesys
6 14 (8.24%) Salesforce.com
7 9 (5.29%) Informatica
7 9 (5.29%) Siemens
8 8 (4.71%) Salesforce Marketing Cloud
9 7 (4.12%) Conga
9 7 (4.12%) Nortel
9 7 (4.12%) Pardot
10 6 (3.53%) Citrix
10 6 (3.53%) HP
10 6 (3.53%) VMware
11 5 (2.94%) Mitel
12 4 (2.35%) BT
12 4 (2.35%) Siebel
13 3 (1.76%) IBM
13 3 (1.76%) Sun
Stockport, Cheshire
360 Resourcing Solutions
Rate: Competitive
Posted: 4 days ago
Durham, County Durham
Harvey Nash plc
Rate: £90 - £110 per day
Posted: 4 days ago