The first table below looks at the prevalence of the term IVR in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all terms in our Miscellaneous category.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 510 487 515
Rank change year-on-year
-23 +28
Contract jobs citing IVR 62 79 76
As % of all contract IT jobs located in the UK 0.12% 0.16% 0.13%
As % of the Miscellaneous category 0.46% 0.58% 0.54%
Number of daily rates quoted 32 42 36
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£350 £365 £369
Average daily rate % change year-on-year
-4.10% -1.01%
90% offered a daily rate of more than £221 £260 £229
10% offered a daily rate of more than £490 £550 £444
UK excluding London average daily rate £350 £365 £375
% change year-on-year
-4.10% -2.66%
Number of hourly rates quoted 1 1 0
Average hourly rate £33.50 £14.96 -
Average hourly rate % change year-on-year
+123.93% -
UK excluding London average hourly rate £33.50 £14.96 -
% change year-on-year
+123.93% -
Miscellaneous Category
UK
Contract IT job ads with a match in the
Miscellaneous category
13379 13567 14181
As % of all contract IT jobs located in the UK 25.21% 26.68% 24.50%
Number of daily rates quoted 8127 8189 8128
Average daily rate £413 £425 £425
Average daily rate % change year-on-year
-2.94% -
90% offered a daily rate of more than £238 £235 £250
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £350 £350 £338
% change year-on-year
- +3.70%
Number of hourly rates quoted 538 612 750
Average hourly rate £20.50 £22.00 £22.75
Average hourly rate % change year-on-year
-6.81% -3.29%
90% offered a hourly rate of more than £12.50 £12.42 £11.53
10% offered a hourly rate of more than £45.00 £42.50 £45.00
UK excluding London average hourly rate £21.00 £21.00 £25.00
% change year-on-year
- -16.00%

IVR
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IVR within the UK as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the UK

IVR
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR within the UK.

IVR Daily Rate Trend in the UK

IVR
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR within the UK over the 3 months to 22 July 2014.

IVR Daily Rate Histogram in the UK

IVR
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR within the UK.

IVR Hourly Rate Trend in the UK

IVR
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the UK over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -27 52 £350 -4.10% 15
South East -13 12 £265 -27.39% 2
London +5 10 £319 -36.25% 6
North West -15 9 £260 -28.27% 3
Cheshire -1 8 £252 - 1
West Yorkshire +5 6 £265 -11.66% 2
Yorkshire 0 6 £265 -11.66% 2
Swindon +5 4 £470 -5.05%
Wiltshire -5 4 £470 -5.05%
South West -29 4 £470 +56.66%
City of London +18 3 - - 1
Buckinghamshire -5 3 £265 -
East of England -21 3 £290 -27.50% 2
Knutsford +7 2 £439 -
Berkshire +2 2 - - 1
Bedfordshire - 2 £295 -
Hampshire - 2 £525 -
Crawley +3 1 - -
Leeds 0 1 - -
West Sussex -4 1 - -
Manchester -9 1 £450 +24.13% 1
West Midlands -11 1 £490 -21.60%
Birmingham - 1 £490 -
Brentwood - - - - 1
Bristol - - - -
Bromley - - - - 1
Bury - - - - 1
Chippenham - - - -
Chorley - - - -
Epsom - - - -

IVR
Top 30 Related IT Skills

For the 6 months to 22 July 2014, IT contractor jobs within the UK citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 34 (25.00%) Genesys
2 33 (24.26%) User Acceptance Testing
3 27 (19.85%) Telecoms
4 25 (18.38%) Finance
5 24 (17.65%) Stakeholder Management
6 22 (16.18%) Banking
7 21 (15.44%) CRM
7 21 (15.44%) HP Quality Center
8 20 (14.71%) Avaya
9 17 (12.50%) ITIL
10 16 (11.76%) MS Visio
11 15 (11.03%) WFM
12 13 (9.56%) Performance Testing
12 13 (9.56%) HP
12 13 (9.56%) Cisco
12 13 (9.56%) Windows
12 13 (9.56%) SQL
12 13 (9.56%) Test Automation
13 12 (8.82%) Verint
13 12 (8.82%) Siemens
13 12 (8.82%) Project Management
13 12 (8.82%) IP Telephony
13 12 (8.82%) Disaster Recovery
14 11 (8.09%) Microsoft
14 11 (8.09%) Windows 7
14 11 (8.09%) Waterfall
15 10 (7.35%) Unified Communications
15 10 (7.35%) PBX
15 10 (7.35%) VoIP
15 10 (7.35%) .NET

IVR
Top Related IT Skills by Category

For the 6 months to 22 July 2014, IT contractor jobs within the UK citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 7 (5.15%) Lync
2 5 (3.68%) SAS
3 3 (2.21%) CMS
3 3 (2.21%) BizTalk Server
4 2 (1.47%) Apache
4 2 (1.47%) Tomcat
5 1 (0.74%) MS Exchange
5 1 (0.74%) SharePoint
5 1 (0.74%) Blackberry Enterprise Server
5 1 (0.74%) Exchange Server 2010
Applications
1 16 (11.76%) MS Visio
2 7 (5.15%) MS Excel
3 4 (2.94%) MS Project
4 3 (2.21%) MS Office
5 2 (1.47%) MS PowerPoint
Business Applications
1 3 (2.21%) Dynamics CRM
2 1 (0.74%) Oracle EBS
Cloud Services
1 1 (0.74%) Office 365
Communications & Networking
1 12 (8.82%) IP Telephony
2 10 (7.35%) Unified Communications
2 10 (7.35%) PBX
2 10 (7.35%) VoIP
3 9 (6.62%) Cisco ICM
3 9 (6.62%) TCP/IP
4 6 (4.41%) WAN
4 6 (4.41%) LAN
4 6 (4.41%) CTI
5 5 (3.68%) H.323
5 5 (3.68%) ISDN
6 4 (2.94%) PABX
6 4 (2.94%) ATM
6 4 (2.94%) HTTP
7 3 (2.21%) SMS
7 3 (2.21%) FTP
7 3 (2.21%) SAN
7 3 (2.21%) Internet
8 2 (1.47%) Radio Access Network
8 2 (1.47%) MPLS
Database & Business Intelligence
1 10 (7.35%) SQL Server
2 9 (6.62%) Data Warehouse
3 8 (5.88%) Relational Database
4 3 (2.21%) SQL Server Reporting Services
4 3 (2.21%) MySQL
5 2 (1.47%) SAP BI
6 1 (0.74%) Oracle Reports
6 1 (0.74%) Oracle Database
6 1 (0.74%) Oracle Exadata
Development Applications
1 4 (2.94%) Team Foundation Server
2 3 (2.21%) Cucumber
3 1 (0.74%) JIRA
General
1 27 (19.85%) Telecoms
2 25 (18.38%) Finance
3 22 (16.18%) Banking
4 8 (5.88%) Billing
5 7 (5.15%) Retail
6 6 (4.41%) Retail Banking
6 6 (4.41%) Marketing
6 6 (4.41%) Back Office
7 3 (2.21%) Front Office
8 2 (1.47%) Publishing
9 1 (0.74%) Financial Institution
9 1 (0.74%) Legal
9 1 (0.74%) Multimedia
9 1 (0.74%) Local Government
Job Titles
1 34 (25.00%) Analyst
2 17 (12.50%) Test Manager
2 17 (12.50%) Business Analyst
3 16 (11.76%) Architect
4 13 (9.56%) Test Analyst
5 12 (8.82%) Project Manager
6 10 (7.35%) Solutions Architect
7 9 (6.62%) Cisco Engineer
7 9 (6.62%) Consultant
8 8 (5.88%) Process Analyst
9 7 (5.15%) Voice Engineer
9 7 (5.15%) Business Process Analyst
10 6 (4.41%) Support Engineer
11 5 (3.68%) Business Developer
11 5 (3.68%) Business Test Analyst
11 5 (3.68%) Business Intelligence Developer
11 5 (3.68%) Developer
11 5 (3.68%) Network Engineer
12 4 (2.94%) Genesys Consultant
12 4 (2.94%) UAT Manager
Libraries, Frameworks & Software Standards
1 10 (7.35%) .NET
2 7 (5.15%) Web Services
3 6 (4.41%) VXML
4 5 (3.68%) XML
5 3 (2.21%) WCF
5 3 (2.21%) ASP.NET
5 3 (2.21%) HTML
5 3 (2.21%) Gherkin
6 2 (1.47%) Middleware
7 1 (0.74%) JNDI
7 1 (0.74%) .NET Framework
7 1 (0.74%) JMS
7 1 (0.74%) CSS
7 1 (0.74%) JDBC
7 1 (0.74%) JSP
7 1 (0.74%) SOAP
7 1 (0.74%) J2EE
7 1 (0.74%) Rendezvous
7 1 (0.74%) WebCenter
7 1 (0.74%) Oracle Fusion
Miscellaneous
1 8 (5.88%) Video Conferencing
2 6 (4.41%) Mobile App
2 6 (4.41%) Management Information System
3 4 (2.94%) Handset
4 3 (2.21%) Clustering
4 3 (2.21%) Smartcard
4 3 (2.21%) Social Media
5 2 (1.47%) Data Integration
5 2 (1.47%) Mobile Banking
5 2 (1.47%) Computer Science
6 1 (0.74%) CLARiiON
6 1 (0.74%) e-Health
6 1 (0.74%) Online Banking
6 1 (0.74%) PMI
6 1 (0.74%) Blackberry
6 1 (0.74%) Enterprise Software
6 1 (0.74%) iPad
6 1 (0.74%) Hedge funds
6 1 (0.74%) iPhone
6 1 (0.74%) Data Extraction
Operating Systems
1 13 (9.56%) Windows
2 11 (8.09%) Windows 7
3 3 (2.21%) Linux
4 1 (0.74%) Windows XP
4 1 (0.74%) UNIX
4 1 (0.74%) Solaris
4 1 (0.74%) Windows Server 2003
4 1 (0.74%) Windows Server 2008
4 1 (0.74%) Red Hat Enterprise Linux
Processes & Methodologies
1 33 (24.26%) User Acceptance Testing
2 24 (17.65%) Stakeholder Management
3 21 (15.44%) CRM
4 17 (12.50%) ITIL
5 15 (11.03%) WFM
6 13 (9.56%) Performance Testing
6 13 (9.56%) Test Automation
7 12 (8.82%) Project Management
7 12 (8.82%) Disaster Recovery
8 11 (8.09%) Waterfall
9 10 (7.35%) Penetration Testing
9 10 (7.35%) Matrix Management
9 10 (7.35%) System Testing
10 9 (6.62%) Supplier Management
10 9 (6.62%) Analytics
11 8 (5.88%) Business Intelligence
11 8 (5.88%) Service Delivery
12 7 (5.15%) Change Management
12 7 (5.15%) GAP Analysis
12 7 (5.15%) Business Analysis
Programming Languages
1 13 (9.56%) SQL
2 5 (3.68%) VBA
2 5 (3.68%) C#
3 4 (2.94%) Java
4 2 (1.47%) Python
4 2 (1.47%) Ruby
5 1 (0.74%) Erlang
5 1 (0.74%) Perl
Qualifications
1 7 (5.15%) ISEB
2 4 (2.94%) ISTQB Foundation Certification
3 3 (2.21%) Degree
3 3 (2.21%) Cisco Certification
4 2 (1.47%) SC Cleared
4 2 (1.47%) Security Cleared
4 2 (1.47%) CBAP
4 2 (1.47%) CCNP
5 1 (0.74%) CISM
5 1 (0.74%) CCNA
5 1 (0.74%) CISSP
5 1 (0.74%) PMI Certification
5 1 (0.74%) PCI QSA
Quality Assurance & Compliance
1 5 (3.68%) QA
2 1 (0.74%) SLA
2 1 (0.74%) PCI DSS
System Software
1 5 (3.68%) Active Directory
2 2 (1.47%) VMware Infrastructure
3 1 (0.74%) NFS
Systems Management
1 21 (15.44%) HP Quality Center
2 10 (7.35%) Cisco IPCC
3 5 (3.68%) Cisco UCCE
4 4 (2.94%) Cisco CUCM
5 2 (1.47%) Cisco UCCX
6 1 (0.74%) CA Spectrum
Vendors
1 34 (25.00%) Genesys
2 20 (14.71%) Avaya
3 13 (9.56%) HP
3 13 (9.56%) Cisco
4 12 (8.82%) Verint
4 12 (8.82%) Siemens
5 11 (8.09%) Microsoft
6 10 (7.35%) Empirix
7 8 (5.88%) SAP
8 5 (3.68%) Cognos
9 4 (2.94%) Oracle
9 4 (2.94%) Mitel
10 3 (2.21%) BT
10 3 (2.21%) Siebel
10 3 (2.21%) Citrix
10 3 (2.21%) Red Hat
10 3 (2.21%) Nortel
11 2 (1.47%) ServiceNow
11 2 (1.47%) CyberTech
11 2 (1.47%) TIBCO
Bradford, West Yorkshire
Roc Search
Rate: £350 - £370 per day
Posted: 21 hours ago
City, London
Austin Fraser
Rate: NEG
Posted: 3 days ago