The table below looks at the prevalence of the term IVR in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited IVR over the 3 months to 4 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 577 596 555
Rank change year-on-year
+19 -41
Contract jobs citing IVR 47 50 101
As % of all contract IT jobs located in the UK 0.095% 0.090% 0.18%
As % of the Miscellaneous category 0.29% 0.27% 0.55%
Number of daily rates quoted 20 28 58
Median daily rate £435 £400 £338
Median daily rate % change year-on-year
+8.75% +18.51%
90% offered a daily rate of more than £274 £297 £234
10% offered a daily rate of more than £478 £477 £500
UK excluding London median daily rate £445 £450 £303
% change year-on-year
-1.11% +48.76%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised across the UK.

Miscellaneous Category
UK
Contract IT job ads with a match in the
Miscellaneous category
16140 18486 18212
As % of all contract IT jobs located in the UK 32.63% 33.39% 31.65%
Number of daily rates quoted 10434 11625 11534
Median daily rate £430 £425 £405
Median daily rate % change year-on-year
+1.17% +4.93%
90% offered a daily rate of more than £248 £250 £238
10% offered a daily rate of more than £625 £618 £600
UK excluding London median daily rate £378 £385 £363
% change year-on-year
-1.94% +6.20%
Number of hourly rates quoted 576 792 764
Median hourly rate £19.00 £20.63 £17.00
Median hourly rate % change year-on-year
-7.87% +21.32%
90% offered a hourly rate of more than £12.00 £12.35 £11.00
10% offered a hourly rate of more than £45.00 £45.00 £42.50
UK excluding London median hourly rate £18.75 £20.00 £16.74
% change year-on-year
-6.25% +19.51%

IVR
Jobs Demand Trend

The demand trend of contract jobs citing IVR as a proportion of all IT contracts with a match in the Miscellaneous category.

IVR Jobs Demand Trend in the UK

IVR
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR within the UK.

IVR Daily Rate Trend in the UK

IVR
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR within the UK over the 3 months to 4 December 2016.

IVR Daily Rate Histogram in the UK

IVR
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR within the UK.

IVR Hourly Rate Trend in the UK

IVR
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the UK over the 3 months to 4 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +8 46 £435 +8.75% 3
South East +42 29 £450 +5.88%
Berkshire +19 12 £388 -8.82%
Hampshire +33 10 £450 +125.00%
London -16 8 £425 +6.25% 1
Reading - 8 £388 -
Milton Keynes +22 6 - -
Buckinghamshire +20 6 - -
Hook - 5 £450 -
Basingstoke - 4 - -
Yorkshire +19 3 £430 +18.62% 1
Leeds +18 3 £430 +18.62% 1
West Yorkshire +14 3 £430 +18.62% 1
Maidenhead +7 3 - -
East of England - 3 - - 1
North East - 2 £206 -
Hertfordshire - 2 - - 1
Manchester +3 1 - -
North West -1 1 - -
West Midlands -10 1 - -
Tyne and Wear - 1 £313 -
Staffordshire - 1 - -
Kent - 1 £450 -
Essex - 1 - -
Durham - 1 £100 -
Stockport - 1 - -
Stafford - 1 - -
Newcastle upon Tyne - 1 £313 -
Chelmsford - 1 - -
Chatham - 1 £450 -

IVR
Top 30 Related IT Skills

For the 6 months to 4 December 2016, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for IVR.

1 47 (33.33%) Cisco
2 42 (29.79%) Avaya
3 34 (24.11%) VoIP
4 33 (23.40%) Telecoms
5 32 (22.70%) CTI
6 29 (20.57%) CRM
7 24 (17.02%) Finance
8 22 (15.60%) Cisco Certification
9 20 (14.18%) XML
10 19 (13.48%) Degree
11 18 (12.77%) Agile Software Development
11 18 (12.77%) Web Services
11 18 (12.77%) PBX
11 18 (12.77%) Genesys
12 16 (11.35%) WAN
12 16 (11.35%) Retail
13 15 (10.64%) Microsoft
14 14 (9.93%) CCNA
14 14 (9.93%) Salesforce.com
14 14 (9.93%) Windows
14 14 (9.93%) SOAP
14 14 (9.93%) REST
14 14 (9.93%) Analytical Skills
15 13 (9.22%) SQL
15 13 (9.22%) Marketing
16 12 (8.51%) Banking
16 12 (8.51%) Migration
16 12 (8.51%) Java
16 12 (8.51%) Oracle
16 12 (8.51%) Linux

IVR
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (7.80%) Skype for Business
2 4 (2.84%) WebSphere
2 4 (2.84%) WebSphere Application Server
3 3 (2.13%) CMS
3 3 (2.13%) Oracle Collaboration Suite
4 2 (1.42%) Office Communications Server
5 1 (0.71%) Apache
5 1 (0.71%) Cloud Foundry
5 1 (0.71%) Elasticsearch
Applications
1 7 (4.96%) MS Excel
1 7 (4.96%) MS Office
2 3 (2.13%) MS Visio
3 2 (1.42%) InVision
3 2 (1.42%) OmniGraffle
4 1 (0.71%) SPSS
Business Applications
1 8 (5.67%) Radian6
1 8 (5.67%) Social Studio
2 2 (1.42%) Dynamics CRM
3 1 (0.71%) Salesforce.com CRM
3 1 (0.71%) Unit4 Business World
Cloud Services
1 3 (2.13%) Heroku
2 2 (1.42%) Adobe Creative Cloud
2 2 (1.42%) Force.com
2 2 (1.42%) Google Analytics
3 1 (0.71%) Amazon AWS
3 1 (0.71%) Microsoft Azure
3 1 (0.71%) PaaS
3 1 (0.71%) SaaS
Communications & Networking
1 34 (24.11%) VoIP
2 32 (22.70%) CTI
3 18 (12.77%) PBX
4 16 (11.35%) WAN
5 12 (8.51%) H.323
5 12 (8.51%) LAN
6 11 (7.80%) Unified Communications
7 9 (6.38%) Firewall
7 9 (6.38%) Skype
7 9 (6.38%) TCP/IP
8 8 (5.67%) LDAP
9 6 (4.26%) BIG-IP
9 6 (4.26%) DNS
9 6 (4.26%) IP Telephony
10 5 (3.55%) DHCP
10 5 (3.55%) MPLS
10 5 (3.55%) PSTN
10 5 (3.55%) SNMP
11 4 (2.84%) Cisco ICM
11 4 (2.84%) RTP
Database & Business Intelligence
1 10 (7.09%) SQL Server
2 4 (2.84%) Oracle Reports
3 3 (2.13%) PostgreSQL
4 2 (1.42%) Data Mart
4 2 (1.42%) DB2
4 2 (1.42%) IBM InfoSphere
5 1 (0.71%) Data Warehouse
5 1 (0.71%) Hadoop
5 1 (0.71%) MongoDB
5 1 (0.71%) MySQL
5 1 (0.71%) Oracle Database
5 1 (0.71%) PowerPivot
5 1 (0.71%) SQL Server 2012
5 1 (0.71%) SQL Server Integration Services
5 1 (0.71%) SQL Server Reporting Services
Development Applications
1 8 (5.67%) Cucumber
2 4 (2.84%) Selenium
3 3 (2.13%) Git (software)
3 3 (2.13%) Jenkins
3 3 (2.13%) SpecFlow
3 3 (2.13%) Team Foundation Server
3 3 (2.13%) Visual Studio
4 2 (1.42%) JUnit
4 2 (1.42%) SoapUI
5 1 (0.71%) Introscope
5 1 (0.71%) JIRA
5 1 (0.71%) Log4j
5 1 (0.71%) PHPUnit
5 1 (0.71%) Subversion
5 1 (0.71%) WebDriver
General
1 33 (23.40%) Telecoms
2 24 (17.02%) Finance
3 16 (11.35%) Retail
4 13 (9.22%) Marketing
5 12 (8.51%) Banking
6 3 (2.13%) Financial Institution
6 3 (2.13%) Retail Banking
7 2 (1.42%) Back Office
7 2 (1.42%) Billing
8 1 (0.71%) Advertising
8 1 (0.71%) General Ledger
8 1 (0.71%) Local Government
8 1 (0.71%) Multimedia
Job Titles
1 33 (23.40%) Architect
2 22 (15.60%) Solutions Architect
3 20 (14.18%) Analyst
4 15 (10.64%) Project Manager
5 14 (9.93%) Designer
6 11 (7.80%) Solutions Designer
7 10 (7.09%) Voice Engineer
8 9 (6.38%) Business Analyst
9 7 (4.96%) Consultant
9 7 (4.96%) CRM Architect
9 7 (4.96%) CRM Solutions Architect
9 7 (4.96%) Unified Communications Engineer
10 6 (4.26%) Developer
10 6 (4.26%) Salesforce Architect
11 5 (3.55%) Infrastructure Architect
11 5 (3.55%) Salesforce Solution Architect
11 5 (3.55%) Senior Manager
11 5 (3.55%) Senior Project Manager
12 4 (2.84%) Customer Solutions Architect
12 4 (2.84%) Telephony Architect
Libraries, Frameworks & Software Standards
1 20 (14.18%) XML
2 18 (12.77%) Web Services
3 14 (9.93%) REST
3 14 (9.93%) SOAP
4 8 (5.67%) VXML
5 6 (4.26%) Gherkin
5 6 (4.26%) XMPP
6 5 (3.55%) Hibernate
6 5 (3.55%) J2EE
7 3 (2.13%) .NET
7 3 (2.13%) EJB
7 3 (2.13%) JAXB
7 3 (2.13%) Spring
7 3 (2.13%) XSLT
8 2 (1.42%) CSS
8 2 (1.42%) JMS
8 2 (1.42%) jQuery
8 2 (1.42%) Middleware
8 2 (1.42%) Node.js
8 2 (1.42%) Twitter Bootstrap
Miscellaneous
1 14 (9.93%) Analytical Skills
2 10 (7.09%) Computer Science
3 8 (5.67%) Mobile App
4 6 (4.26%) Management Information System
5 5 (3.55%) Driving Licence
5 5 (3.55%) Handset
5 5 (3.55%) Social Media
6 3 (2.13%) Algorithms
6 3 (2.13%) e-Health
6 3 (2.13%) User Experience
7 2 (1.42%) AS400
7 2 (1.42%) Biometrics
7 2 (1.42%) Equities
7 2 (1.42%) Fixed Income
7 2 (1.42%) iSeries
7 2 (1.42%) Smartcard
8 1 (0.71%) Ergonomics
8 1 (0.71%) Mobile Banking
8 1 (0.71%) Psychology
8 1 (0.71%) Reference Data
Operating Systems
1 14 (9.93%) Windows
2 12 (8.51%) Linux
3 10 (7.09%) Unix
4 6 (4.26%) Windows Server
5 5 (3.55%) Solaris
6 3 (2.13%) AIX
7 2 (1.42%) Windows 10
8 1 (0.71%) Windows Server 2008
Processes & Methodologies
1 29 (20.57%) CRM
2 18 (12.77%) Agile Software Development
3 12 (8.51%) Migration
4 11 (7.80%) Disaster Recovery
4 11 (7.80%) Project Management
4 11 (7.80%) SOA
5 10 (7.09%) Data Modelling
6 9 (6.38%) Data Management
6 9 (6.38%) ITIL
7 8 (5.67%) Master Data Management
8 7 (4.96%) High Availability
8 7 (4.96%) Investment Management
8 7 (4.96%) Scrum
8 7 (4.96%) WFM
9 6 (4.26%) Data Analysis
9 6 (4.26%) Waterfall
10 5 (3.55%) Change Control
10 5 (3.55%) Continuous Improvement
10 5 (3.55%) SIEM
10 5 (3.55%) Test Scripting
Programming Languages
1 13 (9.22%) SQL
2 12 (8.51%) Java
3 5 (3.55%) JavaScript
4 4 (2.84%) C#
5 1 (0.71%) C
5 1 (0.71%) C++
5 1 (0.71%) Perl
5 1 (0.71%) PHP
5 1 (0.71%) Python
5 1 (0.71%) T-SQL
Qualifications
1 22 (15.60%) Cisco Certification
2 19 (13.48%) Degree
3 14 (9.93%) CCNA
4 12 (8.51%) CCNP
5 6 (4.26%) CCVP
6 5 (3.55%) CCNP Voice
6 5 (3.55%) SC Cleared
6 5 (3.55%) Security Cleared
7 4 (2.84%) CCIE
8 2 (1.42%) ISEB
8 2 (1.42%) ISTQB Foundation Certification
9 1 (0.71%) ITIL Certification
9 1 (0.71%) MCP
9 1 (0.71%) Microsoft Certification
Quality Assurance & Compliance
1 9 (6.38%) PCI DSS
2 5 (3.55%) QA
2 5 (3.55%) SLA
3 3 (2.13%) SDET
4 2 (1.42%) Sarbanes-Oxley
System Software
1 10 (7.09%) Active Directory
2 5 (3.55%) VMware Infrastructure
2 5 (3.55%) VMware Workstation
2 5 (3.55%) XenApp
2 5 (3.55%) XenDesktop
3 3 (2.13%) Virtual Servers
4 2 (1.42%) Virtual Machines
5 1 (0.71%) Docker
5 1 (0.71%) Firmware
Systems Management
1 10 (7.09%) Cisco CUCM
2 7 (4.96%) Cisco UCCX
3 6 (4.26%) Cisco UCCE
4 3 (2.13%) CA Spectrum
5 2 (1.42%) Opscode Chef
6 1 (0.71%) Amdocs OSS
6 1 (0.71%) CA Wily
6 1 (0.71%) Cisco IPCC
6 1 (0.71%) Cisco Prime
6 1 (0.71%) Kubernetes
6 1 (0.71%) Mesos
6 1 (0.71%) Netcool
Vendors
1 47 (33.33%) Cisco
2 42 (29.79%) Avaya
3 18 (12.77%) Genesys
4 15 (10.64%) Microsoft
5 14 (9.93%) Salesforce.com
6 12 (8.51%) Oracle
7 10 (7.09%) Informatica
8 9 (6.38%) Mitel
9 8 (5.67%) Salesforce Marketing Cloud
10 7 (4.96%) Conga
10 7 (4.96%) Pardot
11 6 (4.26%) VMware
12 5 (3.55%) Citrix
12 5 (3.55%) Sun
13 4 (2.84%) CA
13 4 (2.84%) Huawei
13 4 (2.84%) Siebel
14 3 (2.13%) IBM
14 3 (2.13%) Nortel
14 3 (2.13%) Siemens
Leeds
Sky Technology Leeds
Rate: Highly Competitive
Posted: 11 days ago