The table below looks at the prevalence of the term IVR in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 513 516 514
Rank change year-on-year
+3 -2
Contract jobs citing IVR 93 63 77
As % of all contract IT jobs located in the UK 0.16% 0.12% 0.13%
As % of the Miscellaneous category 0.65% 0.46% 0.53%
Number of daily rates quoted 44 36 33
Average daily rate
Keep up to 90%
of your Daily Rate
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£375 £375 £375
90% offered a daily rate of more than £215 £300 £225
10% offered a daily rate of more than £483 £532 £436
UK excluding London average daily rate £360 £365 £378
% change year-on-year
-1.36% -3.31%
Number of hourly rates quoted 2 0 0
Average hourly rate £31.75 - -
UK excluding London average hourly rate £33.50 - -

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised across the UK.

Miscellaneous Category
UK
Contract IT job ads with a match in the
Miscellaneous category
14398 13715 14468
As % of all contract IT jobs located in the UK 25.46% 26.03% 25.00%
Number of daily rates quoted 8622 8426 8404
Average daily rate £413 £425 £425
Average daily rate % change year-on-year
-2.94% -
90% offered a daily rate of more than £240 £250 £250
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £350 £350 £338
% change year-on-year
- +3.70%
Number of hourly rates quoted 633 603 794
Average hourly rate £18.88 £19.50 £26.00
Average hourly rate % change year-on-year
-3.20% -25.00%
90% offered a hourly rate of more than £12.00 £12.00 £12.00
10% offered a hourly rate of more than £44.50 £42.50 £45.00
UK excluding London average hourly rate £19.00 £17.50 £29.00
% change year-on-year
+8.57% -39.65%

IVR
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IVR within the UK as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the UK

IVR
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR within the UK.

IVR Daily Rate Trend in the UK

IVR
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR within the UK over the 3 months to 29 August 2014.

IVR Daily Rate Histogram in the UK

IVR
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR within the UK.

IVR Hourly Rate Trend in the UK

IVR
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the UK over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -2 75 £375 - 9
South East -14 17 £265 -27.39% 3
Scotland - 15 £400 -
London +18 13 £411 -15.64% 4
Glasgow - 13 - -
North West -20 11 £260 -30.66%
Cheshire -3 9 £252 -35.09%
Berkshire +15 7 £450 -
Swindon -2 7 £470 +0.53%
Wiltshire -10 7 £470 +0.53%
South West -34 7 £470 +27.02% 1
West Yorkshire +6 5 £313 +4.16%
Yorkshire +5 5 £313 +4.16%
East of England -22 5 £344 -
City of London +18 3 - - 2
Hertfordshire - 3 £400 -
Crawley +9 2 - -
Knutsford +8 2 £439 +9.75%
West Sussex +2 2 - -
West Midlands -11 2 £395 -36.80% 1
Bedfordshire - 2 £295 -
Surrey -6 1 - - 1
Manchester -20 1 £450 +24.13%
Maidenhead - 1 - -
Warrington - 1 - -
Watford - 1 - -
Buckinghamshire - 1 £265 -
Guildford - 1 - -
Birmingham - 1 £490 -
Hampshire - 1 £525 - 2

IVR
Top 30 Related IT Skills

For the 6 months to 29 August 2014, IT contractor jobs within the UK citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 46 (33.33%) Genesys
2 28 (20.29%) CRM
3 24 (17.39%) Telecoms
3 24 (17.39%) Finance
4 22 (15.94%) Stakeholder Management
4 22 (15.94%) WFM
5 21 (15.22%) User Acceptance Testing
6 17 (12.32%) Business Intelligence
6 17 (12.32%) Cisco
7 16 (11.59%) Avaya
7 16 (11.59%) Microsoft
7 16 (11.59%) SAP
7 16 (11.59%) HP Quality Center
8 15 (10.87%) Banking
8 15 (10.87%) Project Management
8 15 (10.87%) Relational Database
9 14 (10.14%) MS Visio
10 13 (9.42%) MS Excel
11 12 (8.70%) Windows
11 12 (8.70%) Analytics
12 11 (7.97%) IP Telephony
13 10 (7.25%) Business Analysis
13 10 (7.25%) SAP BI
13 10 (7.25%) ITIL
13 10 (7.25%) SQL
13 10 (7.25%) Lync
13 10 (7.25%) Verint
14 9 (6.52%) Data Warehouse
14 9 (6.52%) Change Management
14 9 (6.52%) Cisco ICM

IVR
Top Related IT Skills by Category

For the 6 months to 29 August 2014, IT contractor jobs within the UK citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 10 (7.25%) Lync
2 5 (3.62%) SAS
3 3 (2.17%) SharePoint
3 3 (2.17%) BizTalk Server
4 2 (1.45%) MS Exchange
5 1 (0.72%) CMS
Applications
1 14 (10.14%) MS Visio
2 13 (9.42%) MS Excel
3 5 (3.62%) MS Project
4 3 (2.17%) MS PowerPoint
5 2 (1.45%) MS Office
Business Applications
1 3 (2.17%) Dynamics CRM
2 1 (0.72%) Oracle EBS
Cloud Services
1 1 (0.72%) Office 365
Communications & Networking
1 11 (7.97%) IP Telephony
2 9 (6.52%) Cisco ICM
3 8 (5.80%) PBX
3 8 (5.80%) VoIP
4 7 (5.07%) LAN
4 7 (5.07%) TCP/IP
5 6 (4.35%) Unified Communications
6 5 (3.62%) SMS
6 5 (3.62%) WAN
6 5 (3.62%) CTI
7 4 (2.90%) HTTP
7 4 (2.90%) ATM
8 3 (2.17%) FTP
8 3 (2.17%) Internet
9 2 (1.45%) PABX
9 2 (1.45%) Softphone
9 2 (1.45%) Intranet
9 2 (1.45%) MPLS
9 2 (1.45%) H.323
9 2 (1.45%) GSM
Database & Business Intelligence
1 15 (10.87%) Relational Database
2 10 (7.25%) SAP BI
3 9 (6.52%) Data Warehouse
4 7 (5.07%) SQL Server
5 3 (2.17%) SQL Server Reporting Services
6 1 (0.72%) Oracle Reports
6 1 (0.72%) Data Mart
6 1 (0.72%) Oracle Database
6 1 (0.72%) Oracle Exadata
Development Applications
1 2 (1.45%) JIRA
1 2 (1.45%) Team Foundation Server
2 1 (0.72%) Ant
General
1 24 (17.39%) Telecoms
1 24 (17.39%) Finance
2 15 (10.87%) Banking
3 8 (5.80%) Retail
4 7 (5.07%) Marketing
5 5 (3.62%) Billing
5 5 (3.62%) Retail Banking
6 2 (1.45%) Multimedia
6 2 (1.45%) Publishing
6 2 (1.45%) Front Office
6 2 (1.45%) Back Office
7 1 (0.72%) Legal
7 1 (0.72%) Local Government
Job Titles
1 31 (22.46%) Analyst
2 17 (12.32%) Business Analyst
3 16 (11.59%) Project Manager
4 12 (8.70%) Test Manager
5 11 (7.97%) Test Analyst
5 11 (7.97%) Architect
6 10 (7.25%) Consultant
7 9 (6.52%) Business Intelligence Manager
7 9 (6.52%) Voice Engineer
8 8 (5.80%) Cisco Engineer
8 8 (5.80%) Support Engineer
9 7 (5.07%) Solutions Architect
9 7 (5.07%) Designer
10 6 (4.35%) Genesys Consultant
10 6 (4.35%) Business Manager
10 6 (4.35%) Process Analyst
10 6 (4.35%) Solutions Designer
11 5 (3.62%) Business Process Analyst
11 5 (3.62%) Developer
11 5 (3.62%) Business Developer
Libraries, Frameworks & Software Standards
1 6 (4.35%) .NET
2 5 (3.62%) Web Services
2 5 (3.62%) VXML
3 3 (2.17%) WCF
4 2 (1.45%) Middleware
4 2 (1.45%) ASP.NET
4 2 (1.45%) HTML
4 2 (1.45%) XML
5 1 (0.72%) JMS
5 1 (0.72%) J2EE
5 1 (0.72%) CSS
5 1 (0.72%) JDBC
5 1 (0.72%) JSP
5 1 (0.72%) SOAP
5 1 (0.72%) Rendezvous
5 1 (0.72%) JNDI
5 1 (0.72%) Oracle Fusion
5 1 (0.72%) WebCenter
Miscellaneous
1 9 (6.52%) Management Information System
2 5 (3.62%) Video Conferencing
3 4 (2.90%) Handset
4 3 (2.17%) PMI
4 3 (2.17%) Social Media
5 2 (1.45%) Mobile Banking
5 2 (1.45%) CMDB
5 2 (1.45%) Data Integration
6 1 (0.72%) CLARiiON
6 1 (0.72%) Clustering
6 1 (0.72%) e-Health
6 1 (0.72%) Smart Meter
6 1 (0.72%) Data Extraction
6 1 (0.72%) Hedge funds
6 1 (0.72%) Mobile App
6 1 (0.72%) Enterprise Software
6 1 (0.72%) VUI
Operating Systems
1 12 (8.70%) Windows
2 9 (6.52%) Windows 7
3 4 (2.90%) Linux
4 2 (1.45%) UNIX
4 2 (1.45%) Windows XP
5 1 (0.72%) Windows NT
5 1 (0.72%) Solaris
5 1 (0.72%) Windows 2000
5 1 (0.72%) Red Hat Enterprise Linux
Processes & Methodologies
1 28 (20.29%) CRM
2 22 (15.94%) Stakeholder Management
2 22 (15.94%) WFM
3 21 (15.22%) User Acceptance Testing
4 17 (12.32%) Business Intelligence
5 15 (10.87%) Project Management
6 12 (8.70%) Analytics
7 10 (7.25%) Business Analysis
7 10 (7.25%) ITIL
8 9 (6.52%) Change Management
9 8 (5.80%) Test Automation
9 8 (5.80%) Migration
9 8 (5.80%) Waterfall
10 7 (5.07%) Disaster Recovery
10 7 (5.07%) Penetration Testing
10 7 (5.07%) Matrix Management
10 7 (5.07%) Performance Testing
10 7 (5.07%) System Testing
11 6 (4.35%) Test Scripting
11 6 (4.35%) PRINCE2
Programming Languages
1 10 (7.25%) SQL
2 5 (3.62%) VBA
3 4 (2.90%) Java
4 2 (1.45%) Ruby
4 2 (1.45%) C#
4 2 (1.45%) Python
5 1 (0.72%) Perl
5 1 (0.72%) C
5 1 (0.72%) Erlang
Qualifications
1 3 (2.17%) ISEB
1 3 (2.17%) PMI Certification
2 2 (1.45%) Degree
3 1 (0.72%) CCNA
3 1 (0.72%) CISM
3 1 (0.72%) CISSP
3 1 (0.72%) Cisco Certification
3 1 (0.72%) PCI QSA
3 1 (0.72%) CBAP
3 1 (0.72%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 6 (4.35%) QA
2 3 (2.17%) SLA
3 1 (0.72%) PCI DSS
System Software
1 4 (2.90%) Active Directory
2 1 (0.72%) NFS
Systems Management
1 16 (11.59%) HP Quality Center
2 7 (5.07%) Cisco IPCC
3 4 (2.90%) Cisco UCCE
4 3 (2.17%) Cisco CUCM
5 1 (0.72%) CA Spectrum
Vendors
1 46 (33.33%) Genesys
2 17 (12.32%) Cisco
3 16 (11.59%) Avaya
3 16 (11.59%) Microsoft
3 16 (11.59%) SAP
4 10 (7.25%) Verint
5 8 (5.80%) Siemens
6 7 (5.07%) Empirix
6 7 (5.07%) HP
7 6 (4.35%) Mitel
8 4 (2.90%) Nortel
9 3 (2.17%) Siebel
9 3 (2.17%) Oracle
10 2 (1.45%) Salesforce.com
10 2 (1.45%) Citrix
10 2 (1.45%) Business Objects
11 1 (0.72%) Convergys
11 1 (0.72%) Juniper
11 1 (0.72%) EMC
11 1 (0.72%) CA
London
Randstad Technologies
Rate: £0.00 per annum
Posted: Yesterday
London
McGregor Boyall
Rate: £550 - £600 per day
Posted: Yesterday
City of London
Real Staffing
Rate: £300 - £400 per day
Posted: 17 days ago
City of London
Hays IT - Uk Posting account
Rate: £550.00 - £650.00 per day
Posted: 20 days ago