The table below looks at the prevalence of the term IVR in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 526 524 525
Rank change year-on-year
-2 +1
Contract jobs citing IVR 99 92 63
As % of all contract IT jobs located in the UK 0.17% 0.17% 0.12%
As % of the Miscellaneous category 0.53% 0.51% 0.36%
Number of daily rates quoted 47 43 36
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£425 £368 £375
Average daily rate % change year-on-year
+15.64% -2.00%
90% offered a daily rate of more than £280 £215 £300
10% offered a daily rate of more than £525 £484 £532
UK excluding London average daily rate £413 £360 £365
% change year-on-year
+14.58% -1.36%
Number of hourly rates quoted 0 2 0
Average hourly rate - £31.75 -
UK excluding London average hourly rate - £33.50 -

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised across the UK.

Miscellaneous Category
UK
Contract IT job ads with a match in the
Miscellaneous category
18706 18006 17289
As % of all contract IT jobs located in the UK 31.94% 32.38% 32.83%
Number of daily rates quoted 11756 10796 10446
Average daily rate £425 £400 £420
Average daily rate % change year-on-year
+6.25% -4.76%
90% offered a daily rate of more than £250 £240 £250
10% offered a daily rate of more than £613 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 717 740 714
Average hourly rate £21.50 £19.70 £18.65
Average hourly rate % change year-on-year
+9.13% +5.63%
90% offered a hourly rate of more than £12.00 £12.42 £12.00
10% offered a hourly rate of more than £47.00 £45.00 £42.85
UK excluding London average hourly rate £21.53 £20.00 £17.50
% change year-on-year
+7.62% +14.28%

IVR
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IVR within the UK as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the UK

IVR
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR within the UK.

IVR Daily Rate Trend in the UK

IVR
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR within the UK over the 3 months to 28 August 2015.

IVR Daily Rate Histogram in the UK

IVR
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR within the UK.

IVR Hourly Rate Trend in the UK

IVR
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the UK over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -10 76 £450 +22.44% 5
London +35 29 £450 +10.42% 2
South East -23 13 £450 +69.81%
South West -6 11 £525 +11.70%
Scotland -9 11 £350 -12.50%
Wiltshire +1 9 £525 +11.70%
West Yorkshire -19 8 £400 +28.00%
Yorkshire -26 8 £400 +28.00%
North West -34 8 £450 +73.07% 2
City of London +8 7 £500 -
Edinburgh -8 7 £350 -
Leeds - 7 £400 -
Swindon -7 6 £525 +11.70%
Hampshire -4 5 £450 -14.28%
Manchester -15 5 £400 -11.11%
East of England +2 4 £425 +23.63% 1
West Midlands +1 3 £500 +26.58%
Northamptonshire -1 3 £350 -22.22%
Northampton -1 3 £350 -22.22%
East Midlands -5 3 £350 -22.22%
Glasgow -7 3 £350 -
Berkshire -8 3 £588 +30.55%
Cheshire -14 3 £450 +78.92% 1
Chelmsford - 3 £363 -
Essex - 3 £363 -
Birmingham +7 2 £500 +2.04%
Hove -1 2 £265 +9.05%
East Sussex -6 2 £265 +10.87%
Reading -7 2 £525 +16.66%
Milton Keynes -7 2 - -

IVR
Top 30 Related IT Skills

For the 6 months to 28 August 2015, IT contractor jobs within the UK citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 50 (31.45%) Telecoms
2 43 (27.04%) Cisco
3 42 (26.42%) VoIP
4 41 (25.79%) Avaya
5 34 (21.38%) Finance
6 26 (16.35%) Genesys
7 25 (15.72%) PBX
8 23 (14.47%) LAN
8 23 (14.47%) Stakeholder Management
9 22 (13.84%) IP Telephony
10 21 (13.21%) WAN
11 19 (11.95%) Banking
12 18 (11.32%) Agile Software Development
12 18 (11.32%) Degree
12 18 (11.32%) Java
13 17 (10.69%) CTI
13 17 (10.69%) Computer Science
13 17 (10.69%) Retail
13 17 (10.69%) Verint
14 16 (10.06%) Cisco CUCM
14 16 (10.06%) Security Cleared
14 16 (10.06%) Cisco IPCC
14 16 (10.06%) Firewall
15 15 (9.43%) Cisco Certification
15 15 (9.43%) JavaScript
15 15 (9.43%) VLAN
15 15 (9.43%) WFM
16 14 (8.81%) .NET
16 14 (8.81%) CRM
16 14 (8.81%) EIGRP

IVR
Top Related IT Skills by Category

For the 6 months to 28 August 2015, IT contractor jobs within the UK citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 6 (3.77%) CMS
1 6 (3.77%) Adobe Experience Manager
2 5 (3.14%) MS Exchange
2 5 (3.14%) Lync
3 4 (2.52%) WebSphere
4 3 (1.89%) Exchange Server 2013
5 1 (0.63%) Confluence
5 1 (0.63%) WebLogic
5 1 (0.63%) JBoss
Applications
1 6 (3.77%) MS Excel
2 5 (3.14%) MS PowerPoint
3 3 (1.89%) MS Visio
4 2 (1.26%) MS Project
4 2 (1.26%) MS Office
Business Applications
1 2 (1.26%) Radian6
Cloud Services
1 3 (1.89%) Office 365
2 1 (0.63%) Force.com
2 1 (0.63%) Heroku
Communications & Networking
1 42 (26.42%) VoIP
2 25 (15.72%) PBX
3 23 (14.47%) LAN
4 22 (13.84%) IP Telephony
5 21 (13.21%) WAN
6 17 (10.69%) CTI
7 16 (10.06%) Firewall
8 15 (9.43%) VLAN
9 14 (8.81%) EIGRP
10 13 (8.18%) Cisco ICM
11 12 (7.55%) Network Security
12 11 (6.92%) OSPF
13 10 (6.29%) QSIG
14 9 (5.66%) DPNSS
14 9 (5.66%) DHCP
14 9 (5.66%) TCP/IP
15 8 (5.03%) DNS
16 7 (4.40%) H.323
16 7 (4.40%) BGP
16 7 (4.40%) Internet
Database & Business Intelligence
1 4 (2.52%) DB2
2 2 (1.26%) SQL Server Integration Services
2 2 (1.26%) SQL Server Analysis Services
2 2 (1.26%) SQL Server 2008
2 2 (1.26%) SQL Server 2012
2 2 (1.26%) SQL Server
Development Applications
1 2 (1.26%) Rational Rose
2 1 (0.63%) Subversion
2 1 (0.63%) JIRA
2 1 (0.63%) ClearCase
General
1 50 (31.45%) Telecoms
2 34 (21.38%) Finance
3 19 (11.95%) Banking
4 17 (10.69%) Retail
5 11 (6.92%) Retail Banking
6 8 (5.03%) Billing
7 2 (1.26%) Investment Banking
7 2 (1.26%) Multimedia
7 2 (1.26%) Financial Institution
7 2 (1.26%) Back Office
7 2 (1.26%) Marketing
8 1 (0.63%) German Language
8 1 (0.63%) Legal
Job Titles
1 48 (30.19%) Analyst
2 18 (11.32%) Architect
3 17 (10.69%) Designer
4 16 (10.06%) Voice Engineer
4 16 (10.06%) Test Analyst
5 15 (9.43%) Business Analyst
6 11 (6.92%) Technical Analyst
7 10 (6.29%) Network Engineer
8 9 (5.66%) Solutions Architect
8 9 (5.66%) Solutions Designer
8 9 (5.66%) Senior Voice Engineer
9 8 (5.03%) VoIP Engineer
10 7 (4.40%) Cisco Engineer
10 7 (4.40%) Project Manager
11 6 (3.77%) Consultant
11 6 (3.77%) Telecoms Engineer
11 6 (3.77%) Avaya Engineer
12 5 (3.14%) Banking Business Analyst
12 5 (3.14%) Tester
13 4 (2.52%) Test Manager
Libraries, Frameworks & Software Standards
1 14 (8.81%) .NET
2 11 (6.92%) Ext JS
3 7 (4.40%) 802.1X
4 6 (3.77%) SAML
4 6 (3.77%) Middleware
5 5 (3.14%) HTML
5 5 (3.14%) REST
6 4 (2.52%) XMPP
6 4 (2.52%) J2EE
6 4 (2.52%) XML
7 3 (1.89%) SOAP
7 3 (1.89%) CSS
7 3 (1.89%) Web Services
8 2 (1.26%) LINQ
8 2 (1.26%) .NET Framework
8 2 (1.26%) ASP.NET
8 2 (1.26%) XSD
9 1 (0.63%) JMS
9 1 (0.63%) WSDL
9 1 (0.63%) Struts
Miscellaneous
1 17 (10.69%) Computer Science
2 8 (5.03%) Video Conferencing
3 6 (3.77%) Management Information System
3 6 (3.77%) User Experience
4 5 (3.14%) Enterprise Software
5 4 (2.52%) Handset
6 3 (1.89%) Analytical Skills
6 3 (1.89%) Hybrid Cloud
7 2 (1.26%) NHS
7 2 (1.26%) Social Media
7 2 (1.26%) Mobile App
8 1 (0.63%) Mobile Banking
8 1 (0.63%) VUI
8 1 (0.63%) Data Extraction
8 1 (0.63%) Data Integration
8 1 (0.63%) IBM Mainframe
8 1 (0.63%) Biometrics
8 1 (0.63%) Blackberry
8 1 (0.63%) Mainframe
8 1 (0.63%) PDA
Operating Systems
1 9 (5.66%) Windows
2 4 (2.52%) Windows 2000
2 4 (2.52%) Windows XP
2 4 (2.52%) Windows Server 2003
2 4 (2.52%) Windows Server 2012
3 3 (1.89%) Apple iOS
3 3 (1.89%) Android
4 2 (1.26%) Windows Server 2008
5 1 (0.63%) VMS
Processes & Methodologies
1 23 (14.47%) Stakeholder Management
2 18 (11.32%) Agile Software Development
3 15 (9.43%) WFM
4 14 (8.81%) CRM
5 12 (7.55%) ITIL
5 12 (7.55%) Requirements Analysis
6 11 (6.92%) Software Delivery
6 11 (6.92%) Migration
7 10 (6.29%) Project Management
8 7 (4.40%) Business Analysis
8 7 (4.40%) Performance Management
8 7 (4.40%) User Acceptance Testing
9 6 (3.77%) Test Scripting
9 6 (3.77%) Workforce Management Optimization
9 6 (3.77%) Email Management
9 6 (3.77%) Cisco ICM Scripting
9 6 (3.77%) Business Continuity
9 6 (3.77%) Service Delivery
9 6 (3.77%) PRINCE2
10 5 (3.14%) Disaster Recovery
Programming Languages
1 18 (11.32%) Java
2 15 (9.43%) JavaScript
3 8 (5.03%) SQL
4 3 (1.89%) C
5 2 (1.26%) T-SQL
5 2 (1.26%) VBScript
6 1 (0.63%) VB
6 1 (0.63%) PowerShell
6 1 (0.63%) Apex Code
6 1 (0.63%) PHP
Qualifications
1 18 (11.32%) Degree
2 16 (10.06%) Security Cleared
3 15 (9.43%) Cisco Certification
4 10 (6.29%) SC Cleared
5 8 (5.03%) CCVP
5 8 (5.03%) CCNP
6 7 (4.40%) CCNA
7 5 (3.14%) ISTQB
8 4 (2.52%) CCIE
9 3 (1.89%) BC Cleared
10 2 (1.26%) DV Cleared
10 2 (1.26%) PMI Certification
11 1 (0.63%) CCDP
11 1 (0.63%) MCSE
11 1 (0.63%) MCSA
11 1 (0.63%) Microsoft Certification
11 1 (0.63%) A+ Certification
11 1 (0.63%) PMP
11 1 (0.63%) ISTQB Advanced Certification
Quality Assurance & Compliance
1 3 (1.89%) QA
2 2 (1.26%) SLA
3 1 (0.63%) PCI DSS
System Software
1 4 (2.52%) Active Directory
Systems Management
1 16 (10.06%) Cisco IPCC
1 16 (10.06%) Cisco CUCM
2 13 (8.18%) Cisco UCCX
3 12 (7.55%) Cisco UCCE
4 8 (5.03%) HP Quality Center
5 4 (2.52%) CA Spectrum
6 1 (0.63%) Systems Management Server (SMS)
Vendors
1 43 (27.04%) Cisco
2 41 (25.79%) Avaya
3 26 (16.35%) Genesys
4 17 (10.69%) Verint
5 7 (4.40%) Citrix
6 6 (3.77%) Adobe
6 6 (3.77%) Splunk
6 6 (3.77%) KANA
7 5 (3.14%) Nortel
7 5 (3.14%) Microsoft
8 4 (2.52%) Oracle
8 4 (2.52%) CA
8 4 (2.52%) Salesforce.com
8 4 (2.52%) Mitel
8 4 (2.52%) Capita
9 3 (1.89%) VMware
9 3 (1.89%) Polycom
9 3 (1.89%) Nokia
9 3 (1.89%) Websense
9 3 (1.89%) Ericsson
London
Interquest - IQ Telecom
Rate: £400 - £450 per day
Posted: 19 days ago
Cheshire
Hays IT - Uk Posting account
Rate: £450.00 per day
Posted: 25 days ago