The table below looks at the prevalence of the term IVR in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 501 517 519
Rank change year-on-year
+16 +2
Contract jobs citing IVR 87 53 43
As % of all contract IT jobs located in the UK 0.16% 0.10% 0.086%
As % of the Miscellaneous category 0.52% 0.33% 0.29%
Number of daily rates quoted 48 15 20
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£351 £375 £363
Average daily rate % change year-on-year
-6.53% +3.44%
90% offered a daily rate of more than £262 £200 £265
10% offered a daily rate of more than £500 £408 £450
UK excluding London average daily rate £355 £375 £375
% change year-on-year
-5.33% -
Number of hourly rates quoted 0 6 4
Average hourly rate - £26.00 £23.25
Average hourly rate % change year-on-year
- +11.82%
UK excluding London average hourly rate - £21.75 £23.25
% change year-on-year
- -6.45%

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised across the UK.

Miscellaneous Category
UK
Contract IT job ads with a match in the
Miscellaneous category
16802 16079 14794
As % of all contract IT jobs located in the UK 30.30% 31.10% 29.61%
Number of daily rates quoted 10808 9968 8721
Average daily rate £413 £400 £400
Average daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £240 £230 £230
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £365 £350 £340
% change year-on-year
+4.28% +2.94%
Number of hourly rates quoted 633 695 847
Average hourly rate £17.00 £20.50 £20.00
Average hourly rate % change year-on-year
-17.07% +2.50%
90% offered a hourly rate of more than £11.00 £11.51 £12.00
10% offered a hourly rate of more than £42.50 £41.50 £42.50
UK excluding London average hourly rate £17.50 £19.00 £20.00
% change year-on-year
-7.89% -5.00%

IVR
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IVR within the UK as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the UK

IVR
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR within the UK.

IVR Daily Rate Trend in the UK

IVR
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR within the UK over the 3 months to 17 December 2014.

IVR Daily Rate Histogram in the UK

IVR
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR within the UK.

IVR Hourly Rate Trend in the UK

IVR
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the UK over the 3 months to 17 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +14 86 £355 -5.26% 15
South East -14 27 £356 -5.00% 2
London +3 16 £351 +69.93% 9
West Midlands 0 12 £500 -
Hampshire -16 11 £300 -20.00% 2
North West -1 10 £275 -29.71%
East of England - 8 £413 -
Berkshire +7 7 £450 -6.25%
Yorkshire -8 7 £333 +1.37% 1
West Yorkshire -9 7 £333 +1.37% 1
City of London +18 6 £375 - 3
Leeds -8 6 £303 -7.77%
Buckinghamshire -9 5 - -
South West - 5 £675 - 2
Milton Keynes - 5 - -
Hertfordshire - 4 £413 -
Cheshire +6 3 - -
Bristol - 3 £675 -
Surrey -5 2 - -
East Midlands +3 1 £500 -
Warwickshire - - - -
Worcestershire - - - -
Essex - - - -
Lancashire - - - -
Leicestershire - - - -
North Yorkshire - - - -
Nottinghamshire - - - -
South Yorkshire - - - -
Bromley - - - -
Chorley - - - -

IVR
Top 30 Related IT Skills

For the 6 months to 17 December 2014, IT contractor jobs within the UK citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 45 (24.32%) Windows
2 44 (23.78%) Telecoms
3 41 (22.16%) Finance
4 38 (20.54%) PBX
5 33 (17.84%) Microsoft
5 33 (17.84%) WFM
6 32 (17.30%) MS Excel
6 32 (17.30%) SQL
7 31 (16.76%) Cisco
8 29 (15.68%) VoIP
8 29 (15.68%) CRM
8 29 (15.68%) Analytical Skills
9 28 (15.14%) Genesys
10 24 (12.97%) Windows Server 2008
11 23 (12.43%) SQL Server
12 22 (11.89%) LAN
12 22 (11.89%) WAN
12 22 (11.89%) Project Management
13 21 (11.35%) Oracle
13 21 (11.35%) IP Telephony
13 21 (11.35%) Verint
14 20 (10.81%) Cisco Certification
15 18 (9.73%) .NET
15 18 (9.73%) TCP/IP
15 18 (9.73%) Relational Database
16 17 (9.19%) CCNA
17 16 (8.65%) Avaya
17 16 (8.65%) C#
17 16 (8.65%) Java
17 16 (8.65%) Web Services

IVR
Top Related IT Skills by Category

For the 6 months to 17 December 2014, IT contractor jobs within the UK citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 15 (8.11%) Apache
2 14 (7.57%) Tomcat
2 14 (7.57%) WebLogic
3 12 (6.49%) CMS
4 10 (5.41%) BizTalk Server
5 6 (3.24%) Lync
6 5 (2.70%) SAS
6 5 (2.70%) WebSphere
7 2 (1.08%) SharePoint
7 2 (1.08%) MS Exchange
Applications
1 32 (17.30%) MS Excel
2 14 (7.57%) MS Visio
3 4 (2.16%) MS Project
4 2 (1.08%) MS PowerPoint
4 2 (1.08%) MS Office
Business Applications
1 12 (6.49%) Dynamics CRM
Cloud Services
1 2 (1.08%) SaaS
Communications & Networking
1 38 (20.54%) PBX
2 29 (15.68%) VoIP
3 22 (11.89%) LAN
3 22 (11.89%) WAN
4 21 (11.35%) IP Telephony
5 18 (9.73%) TCP/IP
6 9 (4.86%) SMS
6 9 (4.86%) Firewall
7 7 (3.78%) CTI
7 7 (3.78%) ISDN
8 6 (3.24%) Asterisk PBX
9 5 (2.70%) MPLS
9 5 (2.70%) SSL
9 5 (2.70%) Ethernet
9 5 (2.70%) ADSL
9 5 (2.70%) SSH
10 4 (2.16%) Cisco ICM
10 4 (2.16%) Wi-Fi
10 4 (2.16%) Internet
10 4 (2.16%) BGP
Database & Business Intelligence
1 23 (12.43%) SQL Server
2 18 (9.73%) Relational Database
3 16 (8.65%) SQL Server 2008
4 15 (8.11%) Data Warehouse
5 11 (5.95%) Oracle Database
6 10 (5.41%) SQL Server Reporting Services
7 9 (4.86%) SQL Server 2000
7 9 (4.86%) MS Access
7 9 (4.86%) SQL Server 2005
8 8 (4.32%) SAP BI
9 7 (3.78%) SQL Server 2012
10 6 (3.24%) SQL Server Analysis Services
10 6 (3.24%) SQL Server Integration Services
11 5 (2.70%) RDBMS
12 1 (0.54%) Data Mart
Development Applications
1 8 (4.32%) Team Foundation Server
2 5 (2.70%) GCC
3 3 (1.62%) JIRA
4 2 (1.08%) Subversion
4 2 (1.08%) CruiseControl
5 1 (0.54%) QuickTest Pro
5 1 (0.54%) Ant
5 1 (0.54%) MSTest
General
1 44 (23.78%) Telecoms
2 41 (22.16%) Finance
3 16 (8.65%) Billing
4 14 (7.57%) Retail
5 12 (6.49%) Banking
6 4 (2.16%) Legal
7 3 (1.62%) Back Office
7 3 (1.62%) Marketing
8 2 (1.08%) Retail Banking
8 2 (1.08%) Law
8 2 (1.08%) Financial Institution
8 2 (1.08%) Multimedia
9 1 (0.54%) Investment Banking
9 1 (0.54%) Front Office
9 1 (0.54%) Local Government
Job Titles
1 38 (20.54%) Analyst
2 28 (15.14%) Project Manager
3 16 (8.65%) Designer
4 12 (6.49%) VoIP Engineer
5 11 (5.95%) Applications Engineer
6 10 (5.41%) Voice Engineer
7 9 (4.86%) Test Analyst
7 9 (4.86%) Developer
7 9 (4.86%) Consultant
7 9 (4.86%) Applications Support
8 8 (4.32%) Architect
9 7 (3.78%) Solutions Designer
9 7 (3.78%) Support Engineer
9 7 (3.78%) Solutions Architect
9 7 (3.78%) Business Intelligence Manager
10 6 (3.24%) Network Analyst
10 6 (3.24%) Network Engineer
11 5 (2.70%) Business Analyst
11 5 (2.70%) Test Manager
11 5 (2.70%) Business Developer
Libraries, Frameworks & Software Standards
1 18 (9.73%) .NET
2 16 (8.65%) Web Services
3 8 (4.32%) WCF
4 6 (3.24%) ASP.NET
4 6 (3.24%) HTML
4 6 (3.24%) VXML
5 5 (2.70%) WebSphere MQ
6 4 (2.16%) JSON
6 4 (2.16%) SOAP
7 3 (1.62%) XML
7 3 (1.62%) CSS
7 3 (1.62%) REST
8 2 (1.08%) SignalR
8 2 (1.08%) KnockoutJS
8 2 (1.08%) Sass
8 2 (1.08%) jQuery
9 1 (0.54%) Middleware
9 1 (0.54%) JDBC
9 1 (0.54%) JSP
9 1 (0.54%) J2EE
Miscellaneous
1 29 (15.68%) Analytical Skills
2 6 (3.24%) Management Information System
3 5 (2.70%) e-Health
4 4 (2.16%) Social Media
4 4 (2.16%) Handset
4 4 (2.16%) Biometrics
5 3 (1.62%) Video Conferencing
5 3 (1.62%) Enterprise Software
6 2 (1.08%) VUI
6 2 (1.08%) CMDB
6 2 (1.08%) PMI
7 1 (0.54%) Clustering
7 1 (0.54%) Smartphone
7 1 (0.54%) Computer Science
7 1 (0.54%) Smart Meter
7 1 (0.54%) Data Integration
7 1 (0.54%) Hedge funds
Operating Systems
1 45 (24.32%) Windows
2 24 (12.97%) Windows Server 2008
3 15 (8.11%) Solaris
4 11 (5.95%) Windows XP
5 10 (5.41%) Windows Server 2003
6 9 (4.86%) Windows Vista
6 9 (4.86%) Windows Server 2012
7 5 (2.70%) UNIX
7 5 (2.70%) Windows 7
8 4 (2.16%) Linux
9 1 (0.54%) Windows 2000
9 1 (0.54%) AIX
9 1 (0.54%) Windows NT
Processes & Methodologies
1 33 (17.84%) WFM
2 29 (15.68%) CRM
3 22 (11.89%) Project Management
4 14 (7.57%) Business Intelligence
4 14 (7.57%) ITIL
4 14 (7.57%) Analytics
5 13 (7.03%) Stakeholder Management
6 12 (6.49%) PRINCE2
7 11 (5.95%) User Acceptance Testing
8 10 (5.41%) Data Analysis
8 10 (5.41%) Migration
9 8 (4.32%) Telemarketing
10 7 (3.78%) Penetration Testing
11 6 (3.24%) Waterfall
11 6 (3.24%) Line Management
11 6 (3.24%) Test Scripting
11 6 (3.24%) Software Testing
11 6 (3.24%) Business Analysis
11 6 (3.24%) Risk Management
11 6 (3.24%) Business Continuity
Programming Languages
1 32 (17.30%) SQL
2 16 (8.65%) C#
2 16 (8.65%) Java
3 15 (8.11%) JavaScript
3 15 (8.11%) Perl
4 9 (4.86%) Bash Shell
5 6 (3.24%) T-SQL
6 5 (2.70%) VBA
6 5 (2.70%) Korn
7 1 (0.54%) Shell Script
7 1 (0.54%) C
Qualifications
1 20 (10.81%) Cisco Certification
2 17 (9.19%) CCNA
3 13 (7.03%) Security Cleared
4 11 (5.95%) SC Cleared
5 4 (2.16%) CCIE
6 3 (1.62%) ISEB
6 3 (1.62%) PMI Certification
6 3 (1.62%) Degree
7 2 (1.08%) DV Cleared
7 2 (1.08%) CCNP
8 1 (0.54%) PMP
8 1 (0.54%) ISTQB
8 1 (0.54%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 13 (7.03%) QA
2 6 (3.24%) PCI DSS
3 3 (1.62%) SLA
System Software
1 5 (2.70%) OpenSSH
2 2 (1.08%) Active Directory
3 1 (0.54%) Cygwin
Systems Management
1 10 (5.41%) HP Quality Center
2 5 (2.70%) CA Spectrum
3 4 (2.16%) Cisco UCCE
4 3 (1.62%) Cisco IPCC
4 3 (1.62%) Cisco CUCM
Vendors
1 33 (17.84%) Microsoft
2 31 (16.76%) Cisco
3 28 (15.14%) Genesys
4 21 (11.35%) Oracle
4 21 (11.35%) Verint
5 16 (8.65%) Avaya
6 14 (7.57%) SAP
7 10 (5.41%) Sun
8 6 (3.24%) Mitel
8 6 (3.24%) IBM
8 6 (3.24%) Remedy
9 5 (2.70%) CA
9 5 (2.70%) Nortel
9 5 (2.70%) F5
10 3 (1.62%) Siemens
10 3 (1.62%) Empirix
10 3 (1.62%) HP
11 2 (1.08%) BT
12 1 (0.54%) Siebel
12 1 (0.54%) Thunderhead
Swindon, Wiltshire
Experis Ltd
Rate: Market Rates
Posted: 5 days ago
East London
FT Select
Rate: From £400 to £450 per annum
Posted: 6 days ago
Hampshire
Austin Fraser Limited
Rate: £350 - £450 per day
Posted: 9 days ago
City of London
Austin Fraser Limited
Rate: £325 - £375 per day
Posted: 14 days ago