The table below looks at the statistics for the CRM Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM Analyst in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 May 2016
Same period 2015 Same period 2014
Customer Relationship Management Analyst
Rank 519 473 423
Rank change year-on-year
-46 -50
Contract jobs requiring a CRM Analyst 145 174 202
As % of all contract IT jobs located in the UK 0.26% 0.31% 0.37%
As % of the Job Titles category 0.27% 0.32% 0.39%
Number of daily rates quoted 103 135 135
Average daily rate £450 £400 £425
Average daily rate % change year-on-year
+12.50% -5.88%
90% offered a daily rate of more than £338 £313 £304
10% offered a daily rate of more than £550 £500 £500
UK excluding London average daily rate £425 £369 £425
% change year-on-year
+15.25% -13.23%
Number of hourly rates quoted 0 1 0
Average hourly rate - £17.50 -
UK excluding London average hourly rate - £17.50 -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
53055 53758 51548
As % of all contract IT jobs located in the UK 94.92% 94.76% 94.32%
Number of daily rates quoted 34561 32635 31469
Average daily rate £425 £400 £390
Average daily rate % change year-on-year
+6.25% +2.56%
90% offered a daily rate of more than £263 £240 £225
10% offered a daily rate of more than £600 £550 £550
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1534 2148 2116
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £44.50 £42.50 £42.50
UK excluding London average hourly rate £17.50 £16.83 £17.00
% change year-on-year
+4.01% -1.02%

CRM Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing CRM Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

CRM Analyst Jobs Demand Trend in the UK

CRM Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM Analyst within the UK.

CRM Analyst Daily Rate Trend in the UK

CRM Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM Analyst within the UK over the 3 months to 1 May 2016.

CRM Analyst Daily Rate Histogram in the UK

CRM Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM Analyst within the UK.

CRM Analyst Hourly Rate Trend in the UK

CRM Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM Analyst within the UK over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -15 139 £438 +9.37% 26
London -13 93 £450 +12.50% 14
City of London +34 19 £500 +17.64% 3
North West +2 14 £450 +24.13% 4
South East -41 11 £425 +21.42% 3
Manchester +2 10 £450 +28.57% 4
East of England +16 8 £425 -2.85%
Berkshire -3 5 £425 +36.00%
West Midlands -16 5 £375 +15.38%
Surrey -8 4 £430 +32.30% 1
Ipswich - 4 £488 -
Suffolk - 4 £488 -
Staffordshire +15 3 £375 -
Bedfordshire 0 3 £325 -25.71%
Yorkshire -4 3 £363 -6.45% 2
Luton - 3 £325 -
South West +5 2 £375 -6.25% 2
Leeds -2 2 £375 -6.25% 1
Hampshire -3 2 £325 -13.33%
West Yorkshire -7 2 £375 -6.25% 1
Liverpool - 2 £475 -
Newbury - 2 £425 -
Stoke-on-Trent - 2 £375 -
Merseyside - 2 £475 -
Birmingham +3 1 £280 -22.75%
Wales -5 1 - -
South Yorkshire -6 1 £350 +3.70%
Reading -8 1 £463 +21.31%
South Wales -13 1 - -
Sheffield -18 1 £350 +7.69%

CRM Analyst
Top 30 Related IT Skills

For the 6 months to 1 May 2016, IT contractor jobs within the UK that cited CRM Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with CRM Analyst in their job title.

1 288 (100.00%) CRM
2 159 (55.21%) Dynamics CRM
3 86 (29.86%) Microsoft
4 65 (22.57%) Agile Software Development
5 57 (19.79%) Salesforce.com
6 53 (18.40%) MS Excel
7 43 (14.93%) Finance
7 43 (14.93%) Marketing
8 42 (14.58%) Business Analysis
9 39 (13.54%) SQL
10 38 (13.19%) Migration
11 36 (12.50%) Stakeholder Management
12 32 (11.11%) Project Management
13 29 (10.07%) ERP
13 29 (10.07%) Banking
14 26 (9.03%) User Acceptance Testing
14 26 (9.03%) Data Migration
15 25 (8.68%) Scrum
16 22 (7.64%) Data Analysis
17 19 (6.60%) Retail
18 17 (5.90%) User Stories
19 16 (5.56%) Analytical Skills
19 16 (5.56%) Stakeholder Engagement
19 16 (5.56%) SAP
20 15 (5.21%) SQL Server
20 15 (5.21%) Business Intelligence
20 15 (5.21%) ISEB
21 14 (4.86%) Waterfall
21 14 (4.86%) Change Management
22 13 (4.51%) GAP Analysis

CRM Analyst
Top Related IT Skills by Category

For the 6 months to 1 May 2016, IT contractor jobs within the UK that cited CRM Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with CRM Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (3.47%) SharePoint
2 8 (2.78%) SAS
3 4 (1.39%) WebSphere
4 3 (1.04%) Skype for Business
5 2 (0.69%) CMS
5 2 (0.69%) MS Exchange
6 1 (0.35%) BizTalk Server
6 1 (0.35%) IIS
6 1 (0.35%) SharePoint Server
Applications
1 53 (18.40%) MS Excel
2 12 (4.17%) MS PowerPoint
3 9 (3.13%) MS Office
3 9 (3.13%) MS Visio
4 8 (2.78%) MS Project
5 2 (0.69%) SPSS
Business Applications
1 159 (55.21%) Dynamics CRM
2 10 (3.47%) Salesforce.com CRM
3 9 (3.13%) Adobe Campaign
4 5 (1.74%) SAP CRM
5 2 (0.69%) Dynamics NAV
5 2 (0.69%) Eloqua
5 2 (0.69%) SAP CCM
5 2 (0.69%) SAP hybris
6 1 (0.35%) Dynamics AX
6 1 (0.35%) SAP CO
6 1 (0.35%) SAP FI
6 1 (0.35%) SAP FI/CO
6 1 (0.35%) SAP HCM
Cloud Services
1 7 (2.43%) Microsoft Azure
2 6 (2.08%) Office 365
3 5 (1.74%) Amazon AWS
4 3 (1.04%) Scribe Online
5 2 (0.69%) SaaS
6 1 (0.35%) Google Cloud Platform
6 1 (0.35%) IaaS
6 1 (0.35%) PaaS
6 1 (0.35%) Silverpop
6 1 (0.35%) Veeva
Communications & Networking
1 4 (1.39%) CTI
2 3 (1.04%) Internet
3 2 (0.69%) VPN
4 1 (0.35%) Firewall
4 1 (0.35%) HTTP
4 1 (0.35%) MPLS
4 1 (0.35%) PABX
4 1 (0.35%) SSL
Database & Business Intelligence
1 15 (5.21%) SQL Server
2 5 (1.74%) SQL Server Integration Services
3 4 (1.39%) SQL Server Reporting Services
4 3 (1.04%) Base SAS
4 3 (1.04%) Data Mining
4 3 (1.04%) Data Warehouse
4 3 (1.04%) SQL Server 2012
5 1 (0.35%) Big Data
5 1 (0.35%) BigQuery
5 1 (0.35%) Crystal Reports
5 1 (0.35%) NoSQL
5 1 (0.35%) Power BI
5 1 (0.35%) QlikView
5 1 (0.35%) Relational Database
5 1 (0.35%) SQL Server 2008
5 1 (0.35%) Star Schema
Development Applications
1 11 (3.82%) Team Foundation Server
2 5 (1.74%) Cucumber
3 2 (0.69%) JIRA
3 2 (0.69%) LoadRunner
3 2 (0.69%) Visual Studio
4 1 (0.35%) HP UFT
4 1 (0.35%) Selenium
4 1 (0.35%) TestLink
4 1 (0.35%) WinRunner
General
1 43 (14.93%) Finance
1 43 (14.93%) Marketing
2 29 (10.07%) Banking
3 19 (6.60%) Retail
4 8 (2.78%) Investment Banking
5 6 (2.08%) Telecoms
6 4 (1.39%) Advertising
6 4 (1.39%) Back Office
6 4 (1.39%) Electronics
6 4 (1.39%) Front Office
7 3 (1.04%) Financial Institution
7 3 (1.04%) Legal
7 3 (1.04%) Local Government
8 2 (0.69%) Law
8 2 (0.69%) Manufacturing
9 1 (0.35%) Billing
9 1 (0.35%) Corporate Banking
9 1 (0.35%) Pharmaceutical
9 1 (0.35%) Publishing
Libraries, Frameworks & Software Standards
1 5 (1.74%) Gherkin
2 4 (1.39%) .NET
3 2 (0.69%) Apache Flex
3 2 (0.69%) ASP.NET
3 2 (0.69%) COM
3 2 (0.69%) HTML
3 2 (0.69%) HTML5
3 2 (0.69%) SOAP
3 2 (0.69%) Web Services
3 2 (0.69%) XBRL
3 2 (0.69%) XML
4 1 (0.35%) .NET Framework
4 1 (0.35%) ASP.NET MVC
4 1 (0.35%) ASP.NET MVC 4
4 1 (0.35%) ATL
4 1 (0.35%) jQuery
4 1 (0.35%) JSON
4 1 (0.35%) REST
4 1 (0.35%) RESTful
4 1 (0.35%) WSDL
Miscellaneous
1 16 (5.56%) Analytical Skills
2 5 (1.74%) Management Information System
3 3 (1.04%) Equities
3 3 (1.04%) Fixed Income
4 2 (0.69%) Data Integration
4 2 (0.69%) FMCG
4 2 (0.69%) Statistics
4 2 (0.69%) Visualisation
5 1 (0.35%) Data Conversion
5 1 (0.35%) Data Extraction
5 1 (0.35%) Enterprise Software
5 1 (0.35%) Foreign Exchange (FX)
5 1 (0.35%) Mobile App
5 1 (0.35%) NHS
5 1 (0.35%) Social Media
Operating Systems
1 5 (1.74%) Windows
2 3 (1.04%) Windows Server 2012
3 1 (0.35%) Linux
3 1 (0.35%) Windows 7
3 1 (0.35%) Windows 8
3 1 (0.35%) Windows Server
3 1 (0.35%) Windows Server 2008
Processes & Methodologies
1 288 (100.00%) CRM
2 65 (22.57%) Agile Software Development
3 42 (14.58%) Business Analysis
4 38 (13.19%) Migration
5 36 (12.50%) Stakeholder Management
6 32 (11.11%) Project Management
7 29 (10.07%) ERP
8 26 (9.03%) Data Migration
8 26 (9.03%) User Acceptance Testing
9 25 (8.68%) Scrum
10 22 (7.64%) Data Analysis
11 17 (5.90%) User Stories
12 16 (5.56%) Stakeholder Engagement
13 15 (5.21%) Business Intelligence
14 14 (4.86%) Change Management
14 14 (4.86%) Waterfall
15 13 (4.51%) Analytics
15 13 (4.51%) Asset Management
15 13 (4.51%) GAP Analysis
16 12 (4.17%) BPR
Programming Languages
1 39 (13.54%) SQL
2 8 (2.78%) C#
3 4 (1.39%) JavaScript
4 3 (1.04%) T-SQL
5 2 (0.69%) Java
5 2 (0.69%) VBA
6 1 (0.35%) C
Qualifications
1 15 (5.21%) ISEB
2 10 (3.47%) ISTQB
3 7 (2.43%) Degree
4 4 (1.39%) Security Cleared
5 2 (0.69%) ISTQB Advanced Certification
5 2 (0.69%) ISTQB Foundation Certification
5 2 (0.69%) SC Cleared
6 1 (0.35%) Microsoft Certification
Quality Assurance & Compliance
1 7 (2.43%) Data Quality
1 7 (2.43%) QA
System Software
1 1 (0.35%) Active Directory
1 1 (0.35%) vSphere
Systems Management
1 1 (0.35%) HP Quality Center
Vendors
1 86 (29.86%) Microsoft
2 57 (19.79%) Salesforce.com
3 16 (5.56%) SAP
4 10 (3.47%) Oracle
5 9 (3.13%) Siebel
6 8 (2.78%) Adobe
6 8 (2.78%) NetSuite
7 7 (2.43%) Epicor
8 6 (2.08%) Bloomberg
9 5 (1.74%) Fidessa
9 5 (1.74%) IBM
10 3 (1.04%) HP
11 2 (0.69%) Citrix
11 2 (0.69%) hybris
11 2 (0.69%) iManage
11 2 (0.69%) Marketo
11 2 (0.69%) Pardot
11 2 (0.69%) Reuters
11 2 (0.69%) Salesforce Marketing Cloud
12 1 (0.35%) Demandware
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