The table below looks at the statistics for the CRM Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited CRM Analyst in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Customer Relationship Management Analyst
Rank 752 703 721
Rank change year-on-year
-49 +18
Permanent jobs requiring a CRM Analyst 182 248 217
As % of all permanent IT jobs located in the UK 0.18% 0.23% 0.21%
As % of the Job Titles category 0.19% 0.24% 0.22%
Number of salaries quoted 141 213 188
Average salary £40,000 £42,500 £42,500
Average salary % change year-on-year
-5.88% -
90% offered a salary of more than £28,000 £30,000 £30,000
10% offered a salary of more than £60,000 £67,500 £55,000
UK excluding London average salary £37,500 £40,000 £32,750
% change year-on-year
-6.25% +22.13%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
97472 102743 99324
As % of all permanent IT jobs located in the UK 96.12% 96.45% 96.27%
Number of salaries quoted 81850 85177 79938
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

CRM Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing CRM Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

CRM Analyst Jobs Demand Trend in the UK

CRM Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM Analyst within the UK.

CRM Analyst Salary Trend in the UK

CRM Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM Analyst over the 3 months to 8 February 2016 within the UK.

CRM Analyst Salary Histogram in the UK

CRM Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM Analyst within the UK over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -61 179 £41,250 -2.94% 62
London -3 108 £42,500 -15.00% 27
East of England -6 22 £44,000 -2.22% 6
South East -1 20 £37,500 -6.25% 15
Hertfordshire +4 15 £28,000 +1.81%
Yorkshire -9 14 £37,500 +25.00% 5
City of London +54 11 £39,500 +20.61% 5
Hemel Hempstead - 11 - -
Reading +1 10 - -
Berkshire -2 10 - - 2
North West +16 7 £35,500 +1.42% 6
East Yorkshire - 7 £37,500 -
Hull - 7 £37,500 -
West Midlands -28 6 £45,000 +5.88% 1
Bedfordshire - 6 £48,500 - 3
Sussex - 5 - -
Cheshire +19 4 £35,500 +1.42% 1
Rickmansworth +8 3 £28,000 +64.70%
Luton - 3 £44,000 - 2
Manchester +25 2 £29,500 -7.81% 2
South West -2 2 £41,250 -2.94% 2
Birmingham -2 2 £45,000 +18.42%
Oxfordshire -6 2 £38,750 +6.89% 3
Uxbridge - 2 £50,000 -
Watford - 2 £28,000 -
Surrey +1 1 £37,500 -6.25% 7
Buckinghamshire -1 1 £27,500 -15.38% 1
High Wycombe -1 1 £27,500 -15.38%
Wiltshire -2 1 £27,500 -35.29%
West Sussex -2 1 £60,000 +4.34%

CRM Analyst
Top 30 Related IT Skills

For the 6 months to 8 February 2016, IT jobs within the UK that cited CRM Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with CRM Analyst in their job title.

1 350 (100.00%) CRM
2 154 (44.00%) Dynamics CRM
3 142 (40.57%) Microsoft
4 127 (36.29%) MS Excel
5 114 (32.57%) SQL
6 103 (29.43%) Marketing
7 69 (19.71%) Finance
8 67 (19.14%) Business Analysis
9 66 (18.86%) Salesforce.com
10 53 (15.14%) SQL Server
11 47 (13.43%) E-Commerce
12 46 (13.14%) Project Management
13 45 (12.86%) SQL Server Reporting Services
14 40 (11.43%) Retail
15 39 (11.14%) Agile Software Development
16 37 (10.57%) SAP
17 34 (9.71%) Banking
18 33 (9.43%) Analytical Skills
19 31 (8.86%) Direct Marketing
20 29 (8.29%) SharePoint
21 27 (7.71%) QA
21 27 (7.71%) User Acceptance Testing
22 25 (7.14%) Campaign Management
22 25 (7.14%) Business Development
23 24 (6.86%) SQL Server Integration Services
23 24 (6.86%) Windows
23 24 (6.86%) T-SQL
24 23 (6.57%) Workflow
24 23 (6.57%) Stakeholder Management
24 23 (6.57%) Degree

CRM Analyst
Top Related IT Skills by Category

For the 6 months to 8 February 2016, IT jobs within the UK that cited CRM Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with CRM Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (8.29%) SharePoint
2 11 (3.14%) CMS
3 9 (2.57%) SAS
4 7 (2.00%) Sitecore CMS
5 3 (0.86%) SugarCRM
6 2 (0.57%) Drupal
6 2 (0.57%) IIS
7 1 (0.29%) Confluence
7 1 (0.29%) MS Project Server
7 1 (0.29%) NetWeaver
7 1 (0.29%) SharePoint Server
Applications
1 127 (36.29%) MS Excel
2 22 (6.29%) MS Office
3 18 (5.14%) MS PowerPoint
4 8 (2.29%) SPSS
5 3 (0.86%) Photoshop
6 2 (0.57%) MS Visio
Business Applications
1 154 (44.00%) Dynamics CRM
2 22 (6.29%) SAP CRM
3 14 (4.00%) Salesforce.com CRM
4 7 (2.00%) Adobe Campaign
5 6 (1.71%) Unica
6 4 (1.14%) Sage CRM
7 2 (0.57%) Dynamics AX
7 2 (0.57%) FastStats
7 2 (0.57%) Infor CRM
8 1 (0.29%) Academy Housing
8 1 (0.29%) arcHouse
8 1 (0.29%) Dynamics NAV
8 1 (0.29%) Oracle CRM
8 1 (0.29%) SAP GRC
8 1 (0.29%) SAP HCM
8 1 (0.29%) SAP HR
8 1 (0.29%) SAP Oil and Gas
8 1 (0.29%) SAP R/3
8 1 (0.29%) SAP SD
8 1 (0.29%) WebTrends
Cloud Services
1 5 (1.43%) Office 365
2 4 (1.14%) Amazon AWS
2 4 (1.14%) Microsoft Azure
3 3 (0.86%) SaaS
4 1 (0.29%) Yammer
Communications & Networking
1 5 (1.43%) Internet
2 4 (1.14%) CTI
3 2 (0.57%) Intranet
4 1 (0.29%) LAN
4 1 (0.29%) WAN
4 1 (0.29%) Wireless
Database & Business Intelligence
1 53 (15.14%) SQL Server
2 45 (12.86%) SQL Server Reporting Services
3 24 (6.86%) SQL Server Integration Services
4 23 (6.57%) SQL Server 2008
5 22 (6.29%) SQL Server 2012
6 20 (5.71%) BusinessObjects
7 13 (3.71%) Data Mining
8 11 (3.14%) SAP BW
9 7 (2.00%) Data Warehouse
10 5 (1.43%) Crystal Reports
10 5 (1.43%) Relational Database
11 3 (0.86%) Base SAS
11 3 (0.86%) Big Data
12 2 (0.57%) MS Access
12 2 (0.57%) SAS Enterprise Guide
12 2 (0.57%) SAS Enterprise Miner
12 2 (0.57%) SQL Server 2005
12 2 (0.57%) SQL Server Analysis Services
13 1 (0.29%) QlikView
13 1 (0.29%) RDBMS
Development Applications
1 5 (1.43%) Talend Open Studio
2 1 (0.29%) JIRA
2 1 (0.29%) LSMW
General
1 103 (29.43%) Marketing
2 69 (19.71%) Finance
3 40 (11.43%) Retail
4 34 (9.71%) Banking
5 21 (6.00%) Telecoms
6 18 (5.14%) Billing
7 15 (4.29%) Law
8 9 (2.57%) Advertising
9 7 (2.00%) French Language
9 7 (2.00%) Front Office
10 6 (1.71%) Investment Banking
11 5 (1.43%) Back Office
11 5 (1.43%) Brand Awareness
12 4 (1.14%) Dutch Language
12 4 (1.14%) Games
12 4 (1.14%) German Language
13 3 (0.86%) Electronics
13 3 (0.86%) Manufacturing
14 2 (0.57%) Corporate Banking
14 2 (0.57%) Legal
Libraries, Frameworks & Software Standards
1 20 (5.71%) .NET
2 18 (5.14%) HTML
3 9 (2.57%) ASP.NET
4 4 (1.14%) COM
4 4 (1.14%) RESTful
4 4 (1.14%) Web Services
5 3 (0.86%) Visualforce
6 2 (0.57%) CSS
6 2 (0.57%) XML
7 1 (0.29%) .NET Framework
7 1 (0.29%) HTML5
7 1 (0.29%) SAP Basis
7 1 (0.29%) Silverlight
Miscellaneous
1 33 (9.43%) Analytical Skills
2 22 (6.29%) Management Information System
3 12 (3.43%) FMCG
4 11 (3.14%) Computer Science
5 9 (2.57%) User Experience
6 7 (2.00%) Mathematics
6 7 (2.00%) Statistics
6 7 (2.00%) Visualisation
7 6 (1.71%) Fintech
7 6 (1.71%) Hedge funds
8 3 (0.86%) Client/Server
8 3 (0.86%) Equities
9 2 (0.57%) Data Structures
9 2 (0.57%) Economics
9 2 (0.57%) Physics
9 2 (0.57%) Replication
10 1 (0.29%) Data Integration
10 1 (0.29%) iPad
10 1 (0.29%) Mobile App
10 1 (0.29%) Performance Metrics
Operating Systems
1 24 (6.86%) Windows
2 9 (2.57%) Linux
2 9 (2.57%) Windows Server
3 2 (0.57%) Windows 7
3 2 (0.57%) Windows Server 2012
4 1 (0.29%) Windows 8
Processes & Methodologies
1 350 (100.00%) CRM
2 67 (19.14%) Business Analysis
3 47 (13.43%) E-Commerce
4 46 (13.14%) Project Management
5 39 (11.14%) Agile Software Development
6 31 (8.86%) Direct Marketing
7 27 (7.71%) User Acceptance Testing
8 25 (7.14%) Business Development
8 25 (7.14%) Campaign Management
9 23 (6.57%) Digital Marketing
9 23 (6.57%) Stakeholder Management
9 23 (6.57%) Workflow
10 21 (6.00%) Business Intelligence
10 21 (6.00%) ERP
11 20 (5.71%) Analytics
11 20 (5.71%) Data Management
11 20 (5.71%) Scrum
12 19 (5.43%) Data Analysis
12 19 (5.43%) Presales
13 18 (5.14%) B2B
Programming Languages
1 114 (32.57%) SQL
2 24 (6.86%) T-SQL
3 21 (6.00%) JavaScript
4 11 (3.14%) C#
5 3 (0.86%) Apex Code
5 3 (0.86%) VBA
6 2 (0.57%) PL/SQL
6 2 (0.57%) VBScript
7 1 (0.29%) ABAP
7 1 (0.29%) Python
7 1 (0.29%) R
7 1 (0.29%) SAS Macro
7 1 (0.29%) VB
Qualifications
1 23 (6.57%) Degree
2 6 (1.71%) ISEB
2 6 (1.71%) Microsoft Certification
3 2 (0.57%) PRINCE2 Certification
4 1 (0.29%) MCITP
4 1 (0.29%) MCSA
4 1 (0.29%) MCTS
4 1 (0.29%) Security Cleared
Quality Assurance & Compliance
1 27 (7.71%) QA
2 9 (2.57%) Data Quality
3 4 (1.14%) SLA
System Software
1 2 (0.57%) Active Directory
Vendors
1 142 (40.57%) Microsoft
2 66 (18.86%) Salesforce.com
3 37 (10.57%) SAP
4 17 (4.86%) Oracle
5 9 (2.57%) Siebel
6 8 (2.29%) Amdocs
6 8 (2.29%) Sage
7 7 (2.00%) Baan
7 7 (2.00%) Hyperion
7 7 (2.00%) Sitecore
8 5 (1.43%) Cognos
8 5 (1.43%) Informatica
8 5 (1.43%) Omniture
8 5 (1.43%) Salesforce Marketing Cloud
8 5 (1.43%) Talend
9 4 (1.14%) Rally
9 4 (1.14%) VMware
10 3 (0.86%) Tableau
11 2 (0.57%) Adobe
11 2 (0.57%) Sun
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