The table below looks at the statistics for the CRM Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited CRM Analyst in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Customer Relationship Management Analyst
Rank 780 794 802
Rank change year-on-year
+14 +8
Permanent jobs requiring a CRM Analyst 101 98 71
As % of all permanent IT jobs located in the UK 0.094% 0.093% 0.066%
As % of the Job Titles category 0.100% 0.098% 0.070%
Number of salaries quoted 90 77 62
Average salary £48,750 £50,000 £40,000
Average salary % change year-on-year
-2.50% +25.00%
90% offered a salary of more than £29,900 £29,000 £22,500
10% offered a salary of more than £75,000 £63,500 £60,000
UK excluding London average salary £40,000 £35,000 £37,500
% change year-on-year
+14.28% -6.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101499 99519 101734
As % of all permanent IT jobs located in the UK 94.83% 94.46% 94.93%
Number of salaries quoted 83699 79930 86037
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

CRM Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing CRM Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

CRM Analyst Jobs Demand Trend in the UK

CRM Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM Analyst within the UK.

CRM Analyst Salary Trend in the UK

CRM Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM Analyst over the 3 months to 27 February 2015 within the UK.

CRM Analyst Salary Histogram in the UK

CRM Analyst
Top 26 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM Analyst within the UK over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -2 99 £48,750 -2.50% 32
London +11 56 £55,000 +3.28% 11
North West +2 12 £35,000 +17.64% 4
Cheshire - 11 £35,000 - 2
East of England -3 10 £45,000 +56.52% 1
Yorkshire +8 9 £35,000 -
West Yorkshire +4 9 £35,000 -
Leeds -2 9 £35,000 -
South East -25 6 £75,000 +87.50% 8
Hampshire - 6 £75,000 - 5
City of London -1 5 £26,000 -50.47% 7
Essex -11 5 £45,000 +50.00%
West Midlands -14 5 £35,000 - 6
Southampton - 5 £75,000 - 1
Hertfordshire - 4 £31,000 - 1
Alderley Edge - 4 £25,000 -
Birmingham - 3 £35,000 - 2
Rickmansworth - 2 £17,000 -
Scotland +9 1 £55,000 - 2
Manchester -1 1 £29,000 +7.40%
Nantwich - 1 £35,000 -
Bury St Edmunds - 1 £42,500 -
Crewe - 1 £45,000 - 1
Suffolk - 1 £42,500 -
Wiltshire - 1 £42,500 -
South West - 1 £42,500 - 2

CRM Analyst
Top 30 Related IT Skills

For the 6 months to 27 February 2015, IT jobs within the UK that cited CRM Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with CRM Analyst in their job title.

1 239 (100.00%) CRM
2 102 (42.68%) Dynamics CRM
3 91 (38.08%) Microsoft
4 70 (29.29%) MS Excel
5 65 (27.20%) Finance
6 63 (26.36%) SQL
7 60 (25.10%) Business Analysis
8 53 (22.18%) Marketing
9 42 (17.57%) SAP
10 41 (17.15%) Salesforce.com
11 39 (16.32%) Project Management
12 38 (15.90%) SAP CRM
13 37 (15.48%) Analytical Skills
14 36 (15.06%) Degree
14 36 (15.06%) Banking
15 26 (10.88%) SQL Server Reporting Services
16 25 (10.46%) Business Intelligence
17 24 (10.04%) Agile Software Development
18 23 (9.62%) MS Office
19 20 (8.37%) Campaign Management
20 19 (7.95%) Business Objects
21 18 (7.53%) Oracle
21 18 (7.53%) Technical Analysis
22 15 (6.28%) C#
22 15 (6.28%) Siebel
23 14 (5.86%) Retail
23 14 (5.86%) Change Management
23 14 (5.86%) Front Office
23 14 (5.86%) Windows
23 14 (5.86%) .NET

CRM Analyst
Top Related IT Skills by Category

For the 6 months to 27 February 2015, IT jobs within the UK that cited CRM Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with CRM Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (4.60%) SharePoint
2 7 (2.93%) SAS
3 6 (2.51%) WordPress
4 3 (1.26%) WorkSite
5 1 (0.42%) Lync
Applications
1 70 (29.29%) MS Excel
2 23 (9.62%) MS Office
3 13 (5.44%) MS Project
4 11 (4.60%) SPSS
5 10 (4.18%) MS PowerPoint
6 8 (3.35%) MS Visio
7 5 (2.09%) PowerPivot
8 3 (1.26%) FastStats
Business Applications
1 102 (42.68%) Dynamics CRM
2 38 (15.90%) SAP CRM
3 9 (3.77%) SAP SM
3 9 (3.77%) SAP ERP
4 6 (2.51%) Oracle CRM
5 2 (0.84%) SAP SD
5 2 (0.84%) SAP IS-U
Cloud Services
1 5 (2.09%) Microsoft Azure
2 4 (1.67%) SaaS
3 1 (0.42%) Office 365
3 1 (0.42%) Yammer
3 1 (0.42%) Force.com
Communications & Networking
1 11 (4.60%) SAN
2 5 (2.09%) CTI
3 3 (1.26%) Internet
3 3 (1.26%) Wireless
Database & Business Intelligence
1 26 (10.88%) SQL Server Reporting Services
2 12 (5.02%) SQL Server
3 10 (4.18%) MS Access
4 9 (3.77%) Crystal Reports
4 9 (3.77%) Data Mining
4 9 (3.77%) SQL Server Integration Services
4 9 (3.77%) SQL Server 2008
5 6 (2.51%) Big Data
5 6 (2.51%) SQL Server 2012
5 6 (2.51%) SQL Server 2005
6 5 (2.09%) Relational Database
7 4 (1.67%) SAP BW
8 3 (1.26%) BusinessObjects
9 2 (0.84%) Data Warehouse
9 2 (0.84%) SQL Server Analysis Services
10 1 (0.42%) Hadoop
10 1 (0.42%) MySQL
Development Applications
1 1 (0.42%) JIRA
General
1 65 (27.20%) Finance
2 53 (22.18%) Marketing
3 36 (15.06%) Banking
4 14 (5.86%) Retail
4 14 (5.86%) Front Office
5 9 (3.77%) Back Office
5 9 (3.77%) Advertising
6 5 (2.09%) Manufacturing
7 3 (1.26%) Financial Institution
7 3 (1.26%) Law
7 3 (1.26%) Telecoms
7 3 (1.26%) Investment Banking
8 2 (0.84%) Local Government
9 1 (0.42%) Retail Banking
9 1 (0.42%) French Language
9 1 (0.42%) Automotive
Libraries, Frameworks & Software Standards
1 14 (5.86%) .NET
1 14 (5.86%) ASP.NET
2 9 (3.77%) COM
3 6 (2.51%) RESTful
4 3 (1.26%) HTML
4 3 (1.26%) Web Services
5 2 (0.84%) SAP ALE
Miscellaneous
1 37 (15.48%) Analytical Skills
2 8 (3.35%) Management Information System
3 7 (2.93%) Statistics
3 7 (2.93%) Mathematics
4 2 (0.84%) Visualisation
5 1 (0.42%) Mobile App
5 1 (0.42%) Foreign Exchange (FX)
5 1 (0.42%) Contract for Difference
5 1 (0.42%) Spread Betting
5 1 (0.42%) Fixed Income
5 1 (0.42%) Derivative
Operating Systems
1 14 (5.86%) Windows
2 3 (1.26%) Windows Server 2003
2 3 (1.26%) Windows Server 2008
2 3 (1.26%) Windows 2000 Server
3 1 (0.42%) UNIX
Processes & Methodologies
1 239 (100.00%) CRM
2 60 (25.10%) Business Analysis
3 39 (16.32%) Project Management
4 25 (10.46%) Business Intelligence
5 24 (10.04%) Agile Software Development
6 20 (8.37%) Campaign Management
7 18 (7.53%) Technical Analysis
8 14 (5.86%) Continuous Improvement
8 14 (5.86%) Change Management
9 13 (5.44%) Data Analysis
9 13 (5.44%) Data Modelling
10 12 (5.02%) ERP
10 12 (5.02%) Stakeholder Management
10 12 (5.02%) Analytics
11 11 (4.60%) Waterfall
12 10 (4.18%) Service Management
13 9 (3.77%) Security Management
13 9 (3.77%) Data Management
14 8 (3.35%) User Acceptance Testing
15 7 (2.93%) GAP Analysis
Programming Languages
1 63 (26.36%) SQL
2 15 (6.28%) C#
3 7 (2.93%) T-SQL
4 6 (2.51%) ABAP
5 4 (1.67%) Java
6 3 (1.26%) JavaScript
Qualifications
1 36 (15.06%) Degree
2 5 (2.09%) ISEB
3 4 (1.67%) Security Cleared
4 2 (0.84%) VCP4
4 2 (0.84%) MCTS
4 2 (0.84%) MCITP
4 2 (0.84%) ISTQB
4 2 (0.84%) Microsoft Certification
5 1 (0.42%) SAP Certification
5 1 (0.42%) MBA
Quality Assurance & Compliance
1 7 (2.93%) QA
2 4 (1.67%) SLA
3 2 (0.84%) Data Quality
4 1 (0.42%) ISO/IEC 27001
System Software
1 1 (0.42%) Active Directory
Systems Management
1 1 (0.42%) Systems Management Server (SMS)
Vendors
1 91 (38.08%) Microsoft
2 42 (17.57%) SAP
3 41 (17.15%) Salesforce.com
4 19 (7.95%) Business Objects
5 18 (7.53%) Oracle
6 15 (6.28%) Siebel
7 9 (3.77%) Syclo
8 3 (1.26%) Alterian
8 3 (1.26%) Open Text
9 2 (0.84%) Pegasus
9 2 (0.84%) Tableau
10 1 (0.42%) Sage
10 1 (0.42%) QAD
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