The table below looks at the statistics for the CRM Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited CRM Analyst in their job title over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Customer Relationship Management Analyst
Rank 819 785 790
Rank change year-on-year
-34 +5
Permanent jobs requiring a CRM Analyst 77 155 94
As % of all permanent IT jobs located in the UK 0.070% 0.13% 0.085%
As % of the Job Titles category 0.074% 0.14% 0.090%
Number of salaries quoted 72 125 80
Average salary £50,000 £42,500 £41,250
Average salary % change year-on-year
+17.64% +3.03%
90% offered a salary of more than £33,000 £30,000 £27,500
10% offered a salary of more than £70,000 £60,000 £60,000
UK excluding London average salary £46,500 £35,000 £40,000
% change year-on-year
+32.85% -12.49%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104431 113016 104618
As % of all permanent IT jobs located in the UK 94.62% 94.61% 94.72%
Number of salaries quoted 85383 91912 87037
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,750 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

CRM Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing CRM Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

CRM Analyst Jobs Demand Trend in the UK

CRM Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM Analyst within the UK.

CRM Analyst Salary Trend in the UK

CRM Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM Analyst over the 3 months to 4 May 2015 within the UK.

CRM Analyst Salary Histogram in the UK

CRM Analyst
Top 28 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM Analyst within the UK over the 3 months to 4 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -47 75 £50,000 +11.11% 44
London -11 47 £50,000 +5.26% 10
West Midlands -14 9 £41,250 +17.85% 5
North West +14 8 £45,000 +66.66% 2
City of London +15 7 £50,000 +11.11% 5
East of England +25 5 £47,500 +67.40%
South East -4 5 £52,500 -12.50% 18
Essex +9 4 £47,500 -6.77%
Birmingham -7 4 £35,000 +3.70% 2
Cheshire - 4 £45,000 -
Hampshire +4 3 £75,000 - 4
Surrey +20 2 £43,750 -27.08% 4
Scotland +19 2 £46,250 -
Hertfordshire -4 2 £47,500 +5.55%
Southampton - 2 £75,000 - 2
Edinburgh +21 1 £37,500 -
Manchester +17 1 £27,500 - 1
Nottingham - 1 £52,500 - 1
Staines - 1 £35,000 - 1
Woking - 1 £52,500 - 1
Liverpool - 1 £32,500 - 1
Crewe - 1 £45,000 -
Lancashire - 1 £46,500 -
Nottinghamshire - 1 £52,500 - 1
East Midlands - 1 £52,500 - 1
Merseyside - 1 £32,500 - 1
Herefordshire - 1 - -
Alderley Edge - 1 £30,000 -

CRM Analyst
Top 30 Related IT Skills

For the 6 months to 4 May 2015, IT jobs within the UK that cited CRM Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with CRM Analyst in their job title.

1 192 (100.00%) CRM
2 83 (43.23%) Dynamics CRM
3 67 (34.90%) Microsoft
4 56 (29.17%) MS Excel
5 52 (27.08%) Finance
6 47 (24.48%) Salesforce.com
7 46 (23.96%) SQL
7 46 (23.96%) Marketing
8 40 (20.83%) Business Analysis
9 36 (18.75%) Project Management
10 28 (14.58%) SAP
11 27 (14.06%) Degree
12 25 (13.02%) SAP CRM
12 25 (13.02%) Banking
13 20 (10.42%) Analytical Skills
14 16 (8.33%) MS Office
15 14 (7.29%) SQL Server
15 14 (7.29%) C#
16 13 (6.77%) SQL Server Reporting Services
16 13 (6.77%) .NET
16 13 (6.77%) Oracle
16 13 (6.77%) Windows
16 13 (6.77%) Technical Analysis
17 12 (6.25%) Continuous Improvement
17 12 (6.25%) ASP.NET
17 12 (6.25%) Retail
18 11 (5.73%) Data Analysis
18 11 (5.73%) Agile Software Development
18 11 (5.73%) Business Intelligence
19 10 (5.21%) Analytics

CRM Analyst
Top Related IT Skills by Category

For the 6 months to 4 May 2015, IT jobs within the UK that cited CRM Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with CRM Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (3.65%) SharePoint
2 6 (3.13%) WordPress
3 3 (1.56%) WorkSite
3 3 (1.56%) SAS
4 2 (1.04%) Lync
Applications
1 56 (29.17%) MS Excel
2 16 (8.33%) MS Office
3 8 (4.17%) MS Visio
4 5 (2.60%) MS Project
5 3 (1.56%) MS PowerPoint
5 3 (1.56%) SPSS
6 1 (0.52%) FastStats
Business Applications
1 83 (43.23%) Dynamics CRM
2 25 (13.02%) SAP CRM
3 8 (4.17%) Oracle CRM
4 4 (2.08%) SAP ERP
5 3 (1.56%) SAP SM
6 1 (0.52%) Oracle Payables
6 1 (0.52%) Oracle Receivables
6 1 (0.52%) Oracle General Ledger
6 1 (0.52%) SAP SD
Cloud Services
1 5 (2.60%) SaaS
1 5 (2.60%) Microsoft Azure
1 5 (2.60%) Amazon AWS
2 1 (0.52%) Office 365
2 1 (0.52%) Yammer
Communications & Networking
1 9 (4.69%) SAN
2 5 (2.60%) CTI
3 3 (1.56%) Broadband
3 3 (1.56%) Internet
4 2 (1.04%) Wireless
Database & Business Intelligence
1 14 (7.29%) SQL Server
2 13 (6.77%) SQL Server Reporting Services
3 10 (5.21%) SQL Server 2008
4 8 (4.17%) Big Data
5 7 (3.65%) SQL Server 2012
5 7 (3.65%) SQL Server 2005
6 6 (3.13%) Crystal Reports
7 4 (2.08%) MS Access
7 4 (2.08%) Data Mining
7 4 (2.08%) SQL Server Integration Services
7 4 (2.08%) Relational Database
8 3 (1.56%) BusinessObjects
9 2 (1.04%) SAP BW
9 2 (1.04%) Data Warehouse
10 1 (0.52%) QlikView
10 1 (0.52%) Base SAS
10 1 (0.52%) SAS Enterprise Guide
10 1 (0.52%) Hadoop
10 1 (0.52%) MySQL
General
1 52 (27.08%) Finance
2 46 (23.96%) Marketing
3 25 (13.02%) Banking
4 12 (6.25%) Retail
5 8 (4.17%) Law
6 6 (3.13%) Front Office
6 6 (3.13%) Advertising
7 4 (2.08%) Back Office
7 4 (2.08%) Telecoms
8 2 (1.04%) Investment Banking
8 2 (1.04%) Manufacturing
8 2 (1.04%) Retail Banking
8 2 (1.04%) Local Government
9 1 (0.52%) French Language
9 1 (0.52%) Financial Institution
9 1 (0.52%) Automotive
9 1 (0.52%) Legal
9 1 (0.52%) General Ledger
Libraries, Frameworks & Software Standards
1 13 (6.77%) .NET
2 12 (6.25%) ASP.NET
3 4 (2.08%) RESTful
4 3 (1.56%) HTML
4 3 (1.56%) COM
4 3 (1.56%) Web Services
5 1 (0.52%) .NET Framework
5 1 (0.52%) SAP ALE
Miscellaneous
1 20 (10.42%) Analytical Skills
2 7 (3.65%) Management Information System
3 4 (2.08%) Mathematics
4 3 (1.56%) Statistics
4 3 (1.56%) Visualisation
5 1 (0.52%) Mobile App
5 1 (0.52%) Data Structures
5 1 (0.52%) Data Protection Act
5 1 (0.52%) Data Integration
5 1 (0.52%) Fixed Income
Operating Systems
1 13 (6.77%) Windows
2 4 (2.08%) Windows Server 2003
2 4 (2.08%) Windows Server 2008
2 4 (2.08%) Windows 2000 Server
3 1 (0.52%) UNIX
Processes & Methodologies
1 192 (100.00%) CRM
2 40 (20.83%) Business Analysis
3 36 (18.75%) Project Management
4 13 (6.77%) Technical Analysis
5 12 (6.25%) Continuous Improvement
6 11 (5.73%) Data Analysis
6 11 (5.73%) Agile Software Development
6 11 (5.73%) Business Intelligence
7 10 (5.21%) Analytics
8 9 (4.69%) Data Management
8 9 (4.69%) Change Management
8 9 (4.69%) ERP
9 8 (4.17%) Stakeholder Management
10 7 (3.65%) Waterfall
10 7 (3.65%) User Stories
10 7 (3.65%) Campaign Management
10 7 (3.65%) Systems Analysis
11 6 (3.13%) Data Modelling
11 6 (3.13%) ITIL
11 6 (3.13%) Migration
Programming Languages
1 46 (23.96%) SQL
2 14 (7.29%) C#
3 7 (3.65%) T-SQL
4 4 (2.08%) Java
5 3 (1.56%) JavaScript
5 3 (1.56%) ABAP
Qualifications
1 27 (14.06%) Degree
2 7 (3.65%) ISEB
3 5 (2.60%) Security Cleared
4 2 (1.04%) Microsoft Certification
4 2 (1.04%) MCITP
4 2 (1.04%) MCTS
5 1 (0.52%) ISTQB
5 1 (0.52%) MBA
Quality Assurance & Compliance
1 5 (2.60%) SLA
2 4 (2.08%) QA
3 2 (1.04%) Data Quality
4 1 (0.52%) ISO/IEC 27001
4 1 (0.52%) Sarbanes-Oxley
Systems Management
1 1 (0.52%) Systems Management Server (SMS)
Vendors
1 67 (34.90%) Microsoft
2 47 (24.48%) Salesforce.com
3 28 (14.58%) SAP
4 13 (6.77%) Oracle
5 8 (4.17%) Siebel
6 6 (3.13%) Business Objects
7 5 (2.60%) Pegasus
8 3 (1.56%) Syclo
8 3 (1.56%) Tableau
8 3 (1.56%) OpenText
8 3 (1.56%) Sun
9 2 (1.04%) Sage
10 1 (0.52%) LexisNexis
10 1 (0.52%) NetSuite
10 1 (0.52%) Cognos
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