The table below looks at the statistics for the CRM Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited CRM Analyst in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Customer Relationship Management Analyst
Rank 803 768 830
Rank change year-on-year
-35 +62
Permanent jobs requiring a CRM Analyst 89 162 50
As % of all permanent IT jobs located in the UK 0.081% 0.14% 0.046%
As % of the Job Titles category 0.086% 0.15% 0.049%
Number of salaries quoted 50 132 48
Average salary £43,750 £40,000 £47,500
Average salary % change year-on-year
+9.37% -15.78%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £67,750 £62,500 £60,000
UK excluding London average salary £38,750 £32,500 £40,000
% change year-on-year
+19.23% -18.75%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
103310 110572 102545
As % of all permanent IT jobs located in the UK 94.34% 94.52% 94.31%
Number of salaries quoted 85440 90223 84888
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

CRM Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing CRM Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

CRM Analyst Jobs Demand Trend in the UK

CRM Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM Analyst within the UK.

CRM Analyst Salary Trend in the UK

CRM Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM Analyst over the 3 months to 31 July 2015 within the UK.

CRM Analyst Salary Histogram in the UK

CRM Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM Analyst within the UK over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -63 80 £43,750 +9.37% 19
London -5 38 £52,500 +12.90% 8
South East -12 23 £40,000 +21.21% 3
West Sussex +15 10 £40,000 -
North West -10 10 £32,500 +10.16%
East of England +2 5 £37,500 -6.25% 1
Gatwick - 5 - -
Lancashire - 5 £32,500 -
Sussex - 5 - -
City of London +9 4 £46,000 -1.07% 2
Manchester -5 4 £35,000 +20.68%
Crawley -5 4 £40,000 -
Surrey -7 4 £66,500 +146.29% 1
West Midlands -22 4 £62,500 +92.30% 2
Essex - 4 £42,500 -
Staines - 4 £66,500 -
Uxbridge - 4 £60,000 -
Staffordshire +9 3 - -
Stoke-on-Trent - 3 - -
Cheshire +1 1 £32,500 +8.33%
Berkshire +1 1 £45,000 -
Hampshire 0 1 £27,500 -38.88%
Suffolk - 1 £30,000 -
Harrow - 1 - -
Oxfordshire - 1 £29,000 - 2
Bury St Edmunds - 1 £30,000 -
Wembley - 1 £37,500 -
Docklands, London - 1 £55,000 -
Salford - 1 - -
Southampton - 1 £27,500 -

CRM Analyst
Top 30 Related IT Skills

For the 6 months to 31 July 2015, IT jobs within the UK that cited CRM Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with CRM Analyst in their job title.

1 170 (100.00%) CRM
2 72 (42.35%) Dynamics CRM
3 65 (38.24%) Marketing
4 54 (31.76%) Microsoft
5 44 (25.88%) Salesforce.com
6 42 (24.71%) Degree
7 39 (22.94%) Finance
8 38 (22.35%) MS Excel
9 30 (17.65%) SQL
10 29 (17.06%) SAP
11 24 (14.12%) Business Analysis
12 22 (12.94%) Analytics
13 21 (12.35%) Statistics
13 21 (12.35%) Retail
13 21 (12.35%) Project Management
14 20 (11.76%) Analytical Skills
15 18 (10.59%) Agile Software Development
15 18 (10.59%) Data Analysis
16 17 (10.00%) SAP CRM
16 17 (10.00%) B2B
17 15 (8.82%) Telecoms
18 14 (8.24%) B2C
19 13 (7.65%) Data Mining
19 13 (7.65%) SPSS
20 12 (7.06%) Mathematics
21 11 (6.47%) Data Extraction
21 11 (6.47%) Mentoring
21 11 (6.47%) Coaching
21 11 (6.47%) Propensity Modelling
21 11 (6.47%) Banking

CRM Analyst
Top Related IT Skills by Category

For the 6 months to 31 July 2015, IT jobs within the UK that cited CRM Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with CRM Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (2.94%) SharePoint
1 5 (2.94%) SAS
2 2 (1.18%) WordPress
2 2 (1.18%) Lync
3 1 (0.59%) CMS
3 1 (0.59%) IIS
Applications
1 38 (22.35%) MS Excel
2 13 (7.65%) SPSS
3 3 (1.76%) MS PowerPoint
3 3 (1.76%) MS Office
4 2 (1.18%) MS Visio
5 1 (0.59%) MS Project
5 1 (0.59%) FastStats
Business Applications
1 72 (42.35%) Dynamics CRM
2 17 (10.00%) SAP CRM
3 10 (5.88%) Adobe Campaign
4 3 (1.76%) Dynamics NAV
5 2 (1.18%) Oracle CRM
6 1 (0.59%) Oracle Payables
6 1 (0.59%) Oracle Receivables
6 1 (0.59%) GoldMine
6 1 (0.59%) Unica
6 1 (0.59%) SAP ERP
6 1 (0.59%) Oracle General Ledger
Cloud Services
1 4 (2.35%) Veeva
2 2 (1.18%) SaaS
3 1 (0.59%) Google Analytics
3 1 (0.59%) Microsoft Azure
3 1 (0.59%) Amazon AWS
Communications & Networking
1 3 (1.76%) Broadband
1 3 (1.76%) Internet
2 1 (0.59%) GSM
2 1 (0.59%) VoIP
2 1 (0.59%) CTI
Database & Business Intelligence
1 13 (7.65%) Data Mining
2 9 (5.29%) SQL Server
3 7 (4.12%) Big Data
4 6 (3.53%) SQL Server Reporting Services
5 4 (2.35%) Crystal Reports
6 3 (1.76%) SQL Server Integration Services
7 2 (1.18%) MS Access
7 2 (1.18%) Oracle Database
7 2 (1.18%) Relational Database
7 2 (1.18%) Base SAS
7 2 (1.18%) SAS Enterprise Guide
7 2 (1.18%) SQL Server 2008
8 1 (0.59%) Hadoop
8 1 (0.59%) SQL Server 2012
8 1 (0.59%) BusinessObjects
8 1 (0.59%) QlikView
8 1 (0.59%) SQL Server Analysis Services
8 1 (0.59%) SQL Server 2005
8 1 (0.59%) MySQL
Development Applications
1 1 (0.59%) ProC
1 1 (0.59%) JIRA
1 1 (0.59%) Selenium
General
1 65 (38.24%) Marketing
2 39 (22.94%) Finance
3 21 (12.35%) Retail
4 15 (8.82%) Telecoms
5 11 (6.47%) Banking
6 6 (3.53%) Law
7 5 (2.94%) Billing
8 4 (2.35%) Pharmaceutical
8 4 (2.35%) Front Office
8 4 (2.35%) Advertising
9 3 (1.76%) Manufacturing
10 2 (1.18%) Local Government
10 2 (1.18%) Retail Banking
11 1 (0.59%) French Language
11 1 (0.59%) Investment Banking
11 1 (0.59%) General Ledger
11 1 (0.59%) Games
11 1 (0.59%) Back Office
11 1 (0.59%) Legal
Libraries, Frameworks & Software Standards
1 10 (5.88%) .NET
2 5 (2.94%) ASP.NET
3 4 (2.35%) COM
4 1 (0.59%) Web Services
4 1 (0.59%) .NET Framework
4 1 (0.59%) HTML
Miscellaneous
1 21 (12.35%) Statistics
2 20 (11.76%) Analytical Skills
3 12 (7.06%) Mathematics
4 11 (6.47%) Data Extraction
5 10 (5.88%) FMCG
6 3 (1.76%) Biotechnology
6 3 (1.76%) Computer Science
6 3 (1.76%) Management Information System
7 2 (1.18%) Visualisation
7 2 (1.18%) Data Structures
7 2 (1.18%) GIS
8 1 (0.59%) Data Integration
8 1 (0.59%) Fixed Income
8 1 (0.59%) Economics
8 1 (0.59%) Spread Betting
8 1 (0.59%) Data Protection Act
8 1 (0.59%) Physics
Operating Systems
1 6 (3.53%) Windows
2 4 (2.35%) Windows Server 2008
3 1 (0.59%) Windows 2000 Server
3 1 (0.59%) Windows Server 2003
Processes & Methodologies
1 170 (100.00%) CRM
2 24 (14.12%) Business Analysis
3 22 (12.94%) Analytics
4 21 (12.35%) Project Management
5 18 (10.59%) Agile Software Development
5 18 (10.59%) Data Analysis
6 17 (10.00%) B2B
7 14 (8.24%) B2C
8 11 (6.47%) Propensity Modelling
8 11 (6.47%) Mentoring
8 11 (6.47%) Coaching
9 10 (5.88%) Target Operating Model
9 10 (5.88%) Logistics
10 9 (5.29%) Enterprise Architecture
10 9 (5.29%) ERP
11 8 (4.71%) Data Management
12 7 (4.12%) Business Intelligence
12 7 (4.12%) User Stories
13 6 (3.53%) Waterfall
13 6 (3.53%) Technical Analysis
Programming Languages
1 30 (17.65%) SQL
2 7 (4.12%) C#
3 5 (2.94%) T-SQL
4 4 (2.35%) ABAP
5 2 (1.18%) Java
5 2 (1.18%) JavaScript
6 1 (0.59%) VBA
6 1 (0.59%) SAS Macro
6 1 (0.59%) PROC SQL
Qualifications
1 42 (24.71%) Degree
2 6 (3.53%) ISEB
3 3 (1.76%) Microsoft Certification
3 3 (1.76%) MCITP
4 2 (1.18%) MCTS
4 2 (1.18%) Security Cleared
Quality Assurance & Compliance
1 7 (4.12%) SLA
2 1 (0.59%) Sarbanes-Oxley
2 1 (0.59%) QA
2 1 (0.59%) Data Quality
Vendors
1 54 (31.76%) Microsoft
2 44 (25.88%) Salesforce.com
3 29 (17.06%) SAP
4 11 (6.47%) Cognos
5 10 (5.88%) Siebel
5 10 (5.88%) Omniture
5 10 (5.88%) Oracle
6 4 (2.35%) Pegasus
7 3 (1.76%) VMware
7 3 (1.76%) Sun
8 2 (1.18%) Sage
9 1 (0.59%) Google
9 1 (0.59%) NetSuite
9 1 (0.59%) Tableau
9 1 (0.59%) LexisNexis
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Nottingham
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London
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Oxfordshire
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London
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West Yorkshire
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East Midlands
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Salary: £25000 - £45000 per annum + pension, healthcare
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Birmingham, West Midlands (County)
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Salary: £40000 - £45000 per annum + Bonus + Benefits
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London
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Bristol
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Surrey
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London
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