The table below looks at the statistics for the CRM Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited CRM Analyst in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Customer Relationship Management Analyst
Rank 798 800 710
Rank change year-on-year
+2 -90
Permanent jobs requiring a CRM Analyst 158 179 290
As % of all permanent IT jobs located in the UK 0.15% 0.16% 0.24%
As % of the Job Titles category 0.16% 0.17% 0.25%
Number of salaries quoted 145 162 242
Average salary £40,000 £45,000 £45,000
Average salary % change year-on-year
-11.11% -
90% offered a salary of more than £31,500 £30,000 £33,800
10% offered a salary of more than £55,000 £67,500 £60,000
UK excluding London average salary £37,500 £40,000 £42,000
% change year-on-year
-6.25% -4.76%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
99472 107123 115267
As % of all permanent IT jobs located in the UK 96.25% 96.48% 96.40%
Number of salaries quoted 83547 87392 93423
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

CRM Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing CRM Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

CRM Analyst Jobs Demand Trend in the UK

CRM Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM Analyst within the UK.

CRM Analyst Salary Trend in the UK

CRM Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM Analyst over the 3 months to 29 April 2016 within the UK.

CRM Analyst Salary Histogram in the UK

CRM Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM Analyst within the UK over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -17 155 £41,500 -7.77% 26
London -15 83 £47,500 -5.00% 14
South East +34 20 £40,000 - 3
Yorkshire +21 19 £37,500 +25.00% 2
Surrey +1 15 £40,000 - 1
East of England +6 13 £50,000 +5.26%
City of London +32 10 £60,000 +71.42% 2
Hertfordshire +16 9 £50,000 +5.26%
West Midlands -18 9 £32,500 -7.14%
West Yorkshire +5 7 £37,500 +25.00% 1
Leeds +2 5 £37,500 +25.00% 1
Kingston Upon Thames - 5 £31,000 -
Chiswick - 5 £50,000 -
North West +5 4 £34,000 -9.33% 4
Birmingham -14 4 £37,250 +6.42%
North Yorkshire - 4 £31,000 -
East Yorkshire - 4 £40,000 - 1
York - 4 £31,000 -
Hemel Hempstead - 4 £50,000 -
Watford - 4 £50,000 -
South West - 4 £36,250 - 2
Hull - 4 £40,000 - 1
Bedfordshire -7 3 £38,000 -2.56%
Buckinghamshire - 3 £32,500 -
Cheshire +26 2 £35,500 -21.11%
Lancashire +1 2 £32,500 -28.17%
Luton -3 2 £38,000 -2.56%
East Midlands -4 2 £32,500 -39.53%
Wiltshire - 2 £31,250 -
Huddersfield - 2 £24,000 -

CRM Analyst
Top 30 Related IT Skills

For the 6 months to 29 April 2016, IT jobs within the UK that cited CRM Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with CRM Analyst in their job title.

1 333 (100.00%) CRM
2 163 (48.95%) Dynamics CRM
3 137 (41.14%) Microsoft
4 123 (36.94%) MS Excel
5 94 (28.23%) Marketing
6 89 (26.73%) SQL
7 75 (22.52%) Business Analysis
8 61 (18.32%) Project Management
9 58 (17.42%) SQL Server
10 55 (16.52%) Salesforce.com
11 54 (16.22%) Finance
12 45 (13.51%) SQL Server Reporting Services
13 43 (12.91%) Agile Software Development
14 40 (12.01%) SAP
15 37 (11.11%) Analytical Skills
16 31 (9.31%) User Acceptance Testing
17 29 (8.71%) PRINCE2
18 28 (8.41%) E-Commerce
18 28 (8.41%) ERP
19 27 (8.11%) SAP CRM
19 27 (8.11%) Retail
20 26 (7.81%) JavaScript
20 26 (7.81%) HTML
21 24 (7.21%) Stakeholder Management
22 23 (6.91%) SharePoint
23 22 (6.61%) .NET
23 22 (6.61%) Workflow
24 21 (6.31%) Data Analysis
24 21 (6.31%) Degree
24 21 (6.31%) MS Office

CRM Analyst
Top Related IT Skills by Category

For the 6 months to 29 April 2016, IT jobs within the UK that cited CRM Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with CRM Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (6.91%) SharePoint
2 16 (4.80%) CMS
3 12 (3.60%) SAS
4 9 (2.70%) WordPress
5 8 (2.40%) Jadu
6 7 (2.10%) Sitecore CMS
7 5 (1.50%) IIS
8 4 (1.20%) SharePoint 2010
9 3 (0.90%) Confluence
9 3 (0.90%) SharePoint 2013
9 3 (0.90%) SugarCRM
10 2 (0.60%) NetWeaver
11 1 (0.30%) MS Project Server
11 1 (0.30%) SharePoint Server
11 1 (0.30%) Tomcat
11 1 (0.30%) Umbraco
Applications
1 123 (36.94%) MS Excel
2 21 (6.31%) MS Office
3 17 (5.11%) MS PowerPoint
4 8 (2.40%) SPSS
5 4 (1.20%) MS Visio
6 2 (0.60%) Photoshop
7 1 (0.30%) MS Project
Business Applications
1 163 (48.95%) Dynamics CRM
2 27 (8.11%) SAP CRM
3 12 (3.60%) Salesforce.com CRM
4 10 (3.00%) Adobe Campaign
5 5 (1.50%) Unica
6 4 (1.20%) Sage CRM
7 2 (0.60%) Dynamics NAV
7 2 (0.60%) Infor CRM
7 2 (0.60%) SAP GRC
7 2 (0.60%) SAP HCM
7 2 (0.60%) SAP HR
7 2 (0.60%) SAP R/3
8 1 (0.30%) Academy Housing
8 1 (0.30%) arcHouse
8 1 (0.30%) Dynamics AX
8 1 (0.30%) MFGPRO
8 1 (0.30%) Oracle CRM
8 1 (0.30%) SAP Oil and Gas
8 1 (0.30%) SAP SD
8 1 (0.30%) WebTrends
Cloud Services
1 4 (1.20%) Amazon AWS
1 4 (1.20%) Microsoft Azure
2 3 (0.90%) GitHub
2 3 (0.90%) SaaS
3 2 (0.60%) Office 365
Communications & Networking
1 8 (2.40%) Intranet
2 4 (1.20%) CTI
3 2 (0.60%) Internet
4 1 (0.30%) Wireless
Database & Business Intelligence
1 58 (17.42%) SQL Server
2 45 (13.51%) SQL Server Reporting Services
3 21 (6.31%) SAP BW
4 17 (5.11%) SQL Server Integration Services
5 16 (4.80%) SQL Server 2008
6 15 (4.50%) SQL Server 2012
7 13 (3.90%) BusinessObjects
8 10 (3.00%) Data Mining
9 7 (2.10%) Crystal Reports
10 6 (1.80%) Data Warehouse
10 6 (1.80%) Relational Database
11 5 (1.50%) Big Data
12 4 (1.20%) SQL Server 2005
13 2 (0.60%) Oracle BI EE
14 1 (0.30%) QlikView
14 1 (0.30%) RDBMS
Development Applications
1 8 (2.40%) Talend Open Studio
2 7 (2.10%) Visual Studio
3 4 (1.20%) JIRA
4 3 (0.90%) Cucumber
4 3 (0.90%) Jenkins
4 3 (0.90%) Selenium
5 2 (0.60%) LSMW
6 1 (0.30%) Grunt
General
1 94 (28.23%) Marketing
2 54 (16.22%) Finance
3 27 (8.11%) Retail
4 19 (5.71%) Banking
5 17 (5.11%) Telecoms
6 14 (4.20%) Advertising
7 12 (3.60%) Billing
8 10 (3.00%) Law
9 8 (2.40%) Publishing
10 6 (1.80%) French Language
10 6 (1.80%) German Language
11 5 (1.50%) Brand Awareness
12 4 (1.20%) Dutch Language
12 4 (1.20%) Front Office
13 3 (0.90%) Manufacturing
14 2 (0.60%) Electronics
14 2 (0.60%) Investment Banking
14 2 (0.60%) Pharmaceutical
15 1 (0.30%) Automotive
15 1 (0.30%) Legal
Libraries, Frameworks & Software Standards
1 26 (7.81%) HTML
2 22 (6.61%) .NET
3 9 (2.70%) Web Services
4 7 (2.10%) .NET Framework
4 7 (2.10%) ASP.NET
5 6 (1.80%) CSS
5 6 (1.80%) RESTful
6 5 (1.50%) ASP.NET Web Forms
6 5 (1.50%) Entity Framework
6 5 (1.50%) Razor View Engine
7 4 (1.20%) COM
8 3 (0.90%) Behat
8 3 (0.90%) XML
9 2 (0.60%) HTML5
9 2 (0.60%) jQuery
9 2 (0.60%) Ruby on Rails
9 2 (0.60%) SAP Basis
10 1 (0.30%) EDI
10 1 (0.30%) Silverlight
10 1 (0.30%) SOAP
Miscellaneous
1 37 (11.11%) Analytical Skills
2 16 (4.80%) Management Information System
3 13 (3.90%) User Experience
4 10 (3.00%) Computer Science
5 8 (2.40%) Over-the-Top Content
6 7 (2.10%) FMCG
7 6 (1.80%) Fintech
8 5 (1.50%) Hedge funds
8 5 (1.50%) Mathematics
8 5 (1.50%) Statistics
9 4 (1.20%) Driving Licence
9 4 (1.20%) Visualisation
10 3 (0.90%) Enterprise Software
10 3 (0.90%) Mobile App
11 2 (0.60%) Data Structures
11 2 (0.60%) Equities
11 2 (0.60%) Informatics
11 2 (0.60%) PACS
12 1 (0.30%) STB
12 1 (0.30%) Thin Client
Operating Systems
1 18 (5.41%) Windows
2 3 (0.90%) Linux
3 2 (0.60%) Windows Server
3 2 (0.60%) Windows Server 2012
4 1 (0.30%) Windows 7
4 1 (0.30%) Windows 8
4 1 (0.30%) Windows Server 2003
4 1 (0.30%) Windows Server 2008
Processes & Methodologies
1 333 (100.00%) CRM
2 75 (22.52%) Business Analysis
3 61 (18.32%) Project Management
4 43 (12.91%) Agile Software Development
5 31 (9.31%) User Acceptance Testing
6 29 (8.71%) PRINCE2
7 28 (8.41%) E-Commerce
7 28 (8.41%) ERP
8 24 (7.21%) Stakeholder Management
9 22 (6.61%) Workflow
10 21 (6.31%) Data Analysis
11 20 (6.01%) Business Intelligence
11 20 (6.01%) Data Management
12 19 (5.71%) Business Development
13 17 (5.11%) Campaign Management
13 17 (5.11%) Direct Marketing
13 17 (5.11%) Use Case
14 16 (4.80%) Digital Marketing
15 15 (4.50%) SDLC
15 15 (4.50%) Translating Business Requirements
Programming Languages
1 89 (26.73%) SQL
2 26 (7.81%) JavaScript
3 20 (6.01%) T-SQL
4 8 (2.40%) C#
5 4 (1.20%) Java
6 2 (0.60%) C
6 2 (0.60%) PHP
6 2 (0.60%) PL/SQL
6 2 (0.60%) Ruby
6 2 (0.60%) VBA
7 1 (0.30%) ABAP
Qualifications
1 21 (6.31%) Degree
2 10 (3.00%) ISEB
3 6 (1.80%) Microsoft Certification
4 2 (0.60%) ISTQB
4 2 (0.60%) MCTS
4 2 (0.60%) PRINCE2 Certification
5 1 (0.30%) ACCA
5 1 (0.30%) BPSS Clearance
5 1 (0.30%) CIMA
5 1 (0.30%) MCITP
5 1 (0.30%) MCSA
5 1 (0.30%) MCSE
Quality Assurance & Compliance
1 15 (4.50%) QA
2 10 (3.00%) Data Quality
3 5 (1.50%) SLA
4 1 (0.30%) ISO 9000
System Software
1 4 (1.20%) Active Directory
2 3 (0.90%) Microsoft Virtual Server
2 3 (0.90%) VMware Infrastructure
Vendors
1 137 (41.14%) Microsoft
2 55 (16.52%) Salesforce.com
3 40 (12.01%) SAP
4 13 (3.90%) Oracle
5 9 (2.70%) VMware
6 8 (2.40%) Sage
6 8 (2.40%) Salesforce Marketing Cloud
6 8 (2.40%) Talend
7 7 (2.10%) DoubleClick
7 7 (2.10%) Siebel
7 7 (2.10%) Sitecore
8 6 (1.80%) Adobe
8 6 (1.80%) Amdocs
8 6 (1.80%) Omniture
9 5 (1.50%) Cognos
9 5 (1.50%) Informatica
9 5 (1.50%) Siemens
10 4 (1.20%) NetSuite
10 4 (1.20%) Rally
11 3 (0.90%) Brightcove
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