The table below looks at the statistics for the CRM Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited CRM Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Customer Relationship Management Analyst
Rank 759 815 814
Rank change year-on-year
+56 -1
Permanent jobs requiring a CRM Analyst 138 75 71
As % of all permanent IT jobs located in the UK 0.12% 0.068% 0.061%
As % of the Job Titles category 0.13% 0.072% 0.064%
Number of salaries quoted 124 59 55
Average salary £42,500 £40,000 £38,000
Average salary % change year-on-year
+6.25% +5.26%
90% offered a salary of more than £29,150 £27,500 £22,500
10% offered a salary of more than £67,500 £65,000 £66,500
UK excluding London average salary £42,500 £32,500 £35,000
% change year-on-year
+30.76% -7.14%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
106025 103677 110089
As % of all permanent IT jobs located in the UK 94.67% 94.68% 95.33%
Number of salaries quoted 88349 84138 94850
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

CRM Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing CRM Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

CRM Analyst Jobs Demand Trend in the UK

CRM Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM Analyst within the UK.

CRM Analyst Salary Trend in the UK

CRM Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM Analyst over the 3 months to 19 December 2014 within the UK.

CRM Analyst Salary Histogram in the UK

CRM Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM Analyst within the UK over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +52 129 £42,500 +6.25% 27
London +46 60 £50,000 -4.30%
East of England -11 14 £43,750 +12.90% 1
South East 0 13 £42,500 +25.00% 7
North West 0 11 £35,000 +7.69% 2
Yorkshire -15 11 £42,500 +13.33% 3
City of London +28 10 £57,500 -2.12%
Wiltshire - 10 £42,500 - 1
South West - 10 £42,500 - 2
Manchester -8 8 £35,000 -
Hertfordshire -10 8 £42,500 -15.00%
Leeds -1 6 £34,000 -9.33% 1
West Midlands -4 6 £40,000 +33.33% 10
West Yorkshire -10 6 £34,000 -9.33% 1
Scotland - 5 £60,000 -
Surrey -1 4 £30,250 -24.37% 1
West Sussex -6 4 £42,500 +37.09%
Essex -7 4 £45,000 -
Gatwick - 4 £42,500 -
South Yorkshire - 4 £42,500 - 1
Staffordshire - 4 £42,500 - 1
Cheshire - 3 £32,500 - 2
East Midlands - 3 £55,000 -
Hampshire - 3 £75,000 - 3
Rickmansworth - 3 £17,000 -
Southampton - 3 £75,000 -
Birmingham -7 2 £38,000 +26.66% 3
Bury St Edmunds - 2 £42,500 - 1
Lichfield - 2 £41,250 -
Suffolk - 2 £42,500 - 1

CRM Analyst
Top 30 Related IT Skills

For the 6 months to 19 December 2014, IT jobs within the UK that cited CRM Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with CRM Analyst in their job title.

1 280 (100.00%) CRM
2 106 (37.86%) Dynamics CRM
3 95 (33.93%) Microsoft
4 88 (31.43%) SQL
5 80 (28.57%) MS Excel
6 75 (26.79%) Finance
7 65 (23.21%) Business Analysis
8 62 (22.14%) Agile Software Development
9 54 (19.29%) Campaign Management
10 53 (18.93%) SQL Server Reporting Services
11 51 (18.21%) Project Management
12 50 (17.86%) Salesforce.com
13 48 (17.14%) Marketing
14 42 (15.00%) Degree
14 42 (15.00%) SAP
15 40 (14.29%) Analytical Skills
16 38 (13.57%) SAP CRM
17 37 (13.21%) SharePoint
17 37 (13.21%) Data Analysis
18 31 (11.07%) Business Objects
18 31 (11.07%) SQL Server Integration Services
19 30 (10.71%) Business Intelligence
20 29 (10.36%) Data Modelling
21 28 (10.00%) Banking
22 26 (9.29%) MS Office
23 25 (8.93%) PowerPivot
24 23 (8.21%) MS Project
25 22 (7.86%) SQL Server
26 21 (7.50%) Data Mining
27 20 (7.14%) SQL Server Analysis Services

CRM Analyst
Top Related IT Skills by Category

For the 6 months to 19 December 2014, IT jobs within the UK that cited CRM Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with CRM Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 37 (13.21%) SharePoint
2 9 (3.21%) SAS
3 6 (2.14%) SharePoint 2013
4 3 (1.07%) WordPress
4 3 (1.07%) CMS
5 2 (0.71%) WorkSite
6 1 (0.36%) IIS
6 1 (0.36%) Oracle Workflow
6 1 (0.36%) WebSphere
Applications
1 80 (28.57%) MS Excel
2 26 (9.29%) MS Office
3 25 (8.93%) PowerPivot
4 23 (8.21%) MS Project
5 18 (6.43%) MS PowerPoint
6 13 (4.64%) SPSS
7 11 (3.93%) MS Visio
8 5 (1.79%) FastStats
Business Applications
1 106 (37.86%) Dynamics CRM
2 38 (13.57%) SAP CRM
3 9 (3.21%) SAP SM
3 9 (3.21%) SAP ERP
4 4 (1.43%) SAP SD
5 2 (0.71%) SAP IS-U
6 1 (0.36%) Oracle CRM
Cloud Services
1 5 (1.79%) SaaS
2 3 (1.07%) Force.com
3 2 (0.71%) Microsoft Azure
Communications & Networking
1 5 (1.79%) SAN
2 4 (1.43%) SMS
3 3 (1.07%) Wireless
4 2 (0.71%) CTI
5 1 (0.36%) Internet
Database & Business Intelligence
1 53 (18.93%) SQL Server Reporting Services
2 31 (11.07%) SQL Server Integration Services
3 22 (7.86%) SQL Server
4 21 (7.50%) Data Mining
5 20 (7.14%) SQL Server Analysis Services
6 19 (6.79%) Crystal Reports
6 19 (6.79%) MS Access
7 8 (2.86%) Data Warehouse
7 8 (2.86%) SQL Server 2008
7 8 (2.86%) Relational Database
8 5 (1.79%) SQL Server 2012
8 5 (1.79%) SQL Server 2005
9 4 (1.43%) SAP BW
10 3 (1.07%) BusinessObjects
11 1 (0.36%) MySQL
11 1 (0.36%) Business Intelligence Development Studio
11 1 (0.36%) Big Data
Development Applications
1 1 (0.36%) Visual Studio
1 1 (0.36%) JIRA
General
1 75 (26.79%) Finance
2 48 (17.14%) Marketing
3 28 (10.00%) Banking
4 18 (6.43%) Front Office
5 10 (3.57%) Legal
5 10 (3.57%) Advertising
6 9 (3.21%) Retail
6 9 (3.21%) Back Office
7 7 (2.50%) Telecoms
7 7 (2.50%) French Language
8 6 (2.14%) German Language
8 6 (2.14%) Law
9 5 (1.79%) Manufacturing
10 3 (1.07%) Financial Institution
10 3 (1.07%) Investment Banking
11 1 (0.36%) Games
11 1 (0.36%) Pharmaceutical
11 1 (0.36%) Automotive
Libraries, Frameworks & Software Standards
1 18 (6.43%) COM
2 8 (2.86%) HTML
3 7 (2.50%) .NET
4 6 (2.14%) ASP.NET
5 5 (1.79%) RESTful
6 3 (1.07%) Web Services
7 2 (0.71%) SAP ALE
8 1 (0.36%) jQuery
8 1 (0.36%) CSS
Miscellaneous
1 40 (14.29%) Analytical Skills
2 15 (5.36%) Management Information System
3 7 (2.50%) Statistics
3 7 (2.50%) Mathematics
4 5 (1.79%) Taxonomies
5 2 (0.71%) Visualisation
5 2 (0.71%) Digital Media
6 1 (0.36%) Mobile App
6 1 (0.36%) User Experience
6 1 (0.36%) Fixed Income
6 1 (0.36%) Derivative
6 1 (0.36%) Data Structures
6 1 (0.36%) Contract for Difference
6 1 (0.36%) Spread Betting
6 1 (0.36%) Computer Science
6 1 (0.36%) Life Science
6 1 (0.36%) Online Games
6 1 (0.36%) iPhone
6 1 (0.36%) Foreign Exchange (FX)
Operating Systems
1 12 (4.29%) Windows
2 2 (0.71%) Windows Server 2003
2 2 (0.71%) Windows Server 2008
2 2 (0.71%) Windows 2000 Server
3 1 (0.36%) UNIX
Processes & Methodologies
1 280 (100.00%) CRM
2 65 (23.21%) Business Analysis
3 62 (22.14%) Agile Software Development
4 54 (19.29%) Campaign Management
5 51 (18.21%) Project Management
6 37 (13.21%) Data Analysis
7 30 (10.71%) Business Intelligence
8 29 (10.36%) Data Modelling
9 19 (6.79%) GAP Analysis
10 18 (6.43%) Change Management
10 18 (6.43%) Waterfall
11 15 (5.36%) Analytics
12 14 (5.00%) Stakeholder Management
13 13 (4.64%) Data Management
14 11 (3.93%) ERP
14 11 (3.93%) User Acceptance Testing
15 10 (3.57%) Technical Analysis
15 10 (3.57%) Business Transformation
15 10 (3.57%) Service Management
15 10 (3.57%) B2B
Programming Languages
1 88 (31.43%) SQL
2 8 (2.86%) T-SQL
3 7 (2.50%) C#
4 6 (2.14%) ABAP
5 5 (1.79%) JavaScript
6 3 (1.07%) VBA
7 2 (0.71%) Java
Qualifications
1 42 (15.00%) Degree
2 10 (3.57%) Microsoft Certification
3 5 (1.79%) MCITP
3 5 (1.79%) MCSE
4 2 (0.71%) ISTQB
4 2 (0.71%) SAP Certification
5 1 (0.36%) MBA
5 1 (0.36%) Security Cleared
Quality Assurance & Compliance
1 12 (4.29%) QA
2 2 (0.71%) Data Quality
2 2 (0.71%) SLA
3 1 (0.36%) ISO/IEC 27001
System Software
1 1 (0.36%) Active Directory
Systems Management
1 1 (0.36%) Systems Management Server (SMS)
Vendors
1 95 (33.93%) Microsoft
2 50 (17.86%) Salesforce.com
3 42 (15.00%) SAP
4 31 (11.07%) Business Objects
5 19 (6.79%) Siebel
6 18 (6.43%) Oracle
7 9 (3.21%) Syclo
8 5 (1.79%) Neolane
8 5 (1.79%) Open Text
8 5 (1.79%) Alterian
9 4 (1.43%) LexisNexis
10 3 (1.07%) Unica
10 3 (1.07%) Adobe
11 2 (0.71%) SmartFocus
11 2 (0.71%) Tableau
12 1 (0.36%) NetSuite
12 1 (0.36%) QAD
12 1 (0.36%) Sage
12 1 (0.36%) IBM
12 1 (0.36%) Cognos
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