The statistics below represent IT jobs advertised across the UK that had CRM Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 18 January 2017 with a comparison to same period over 2 years.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Customer Relationship Management Analyst
UK
Rank 722 766 679
Rank change year-on-year
+44 -87
Permanent jobs requiring a CRM Analyst 123 161 273
As % of all permanent IT jobs located in the UK 0.15% 0.16% 0.26%
As % of the Job Titles category 0.15% 0.17% 0.27%
Number of salaries quoted 114 126 237
Median salary £42,500 £41,250 £42,500
Median salary % change year-on-year
+3.03% -2.94%
90% offered a salary of more than £30,000 £27,850 £28,850
10% offered a salary of more than £57,500 £58,250 £67,500
UK excluding London median salary £37,500 £37,500 £40,000
% change year-on-year
- -6.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
81089 96565 99662
As % of all permanent IT jobs located in the UK 96.45% 96.45% 96.68%
Number of salaries quoted 67342 81085 82844
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £69,500 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

CRM Analyst
Jobs Demand Trend

The demand trend of job ads that featured CRM Analyst in the job title.

CRM Analyst Jobs Demand Trend in the UK

CRM Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM Analyst within the UK.

CRM Analyst Salary Trend in the UK

CRM Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM Analyst over the 3 months to 18 January 2017 within the UK.

CRM Analyst Salary Histogram in the UK

CRM Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM Analyst within the UK over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +40 123 £42,500 - 23
London +34 65 £42,500 - 10
South East +56 26 £47,500 +26.66% 3
North West -10 13 £35,000 -1.40% 4
West Sussex +19 8 £43,250 -27.91% 1
East of England +19 8 £35,000 +25.00% 1
Yorkshire +18 8 £34,000 -9.33% 3
Manchester -23 8 £44,500 +27.14% 1
Buckinghamshire +24 6 £30,000 -5.51% 1
High Wycombe +18 6 £30,000 -5.51% 1
York - 6 £34,000 -
North Yorkshire - 6 £34,000 -
City of London +17 5 £42,500 -10.52%
Crawley - 4 £39,000 -
Hertfordshire 0 3 £24,500 -12.50% 1
Suffolk - 3 £45,000 -
Bury St Edmunds - 3 £45,000 -
Berkshire +28 2 £37,500 -31.81% 1
Reading +27 2 £37,500 -34.78% 1
West Midlands +4 2 £52,500 +20.00%
Uxbridge -4 2 £48,750 -2.50%
Peterborough - 2 £35,000 -
Leeds - 2 £21,000 - 3
Cambridgeshire - 2 £35,000 -
West Yorkshire - 2 £21,000 - 3
Hampshire - 2 £52,500 -
South West +17 1 £35,000 -22.22% 1
Cheshire +15 1 £55,000 +89.65% 1
Coventry +10 1 £60,000 +33.33%
Hemel Hempstead +3 1 £24,500 - 1

CRM Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 18 January 2017, CRM Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring CRM Analyst in the job title.

1 293 (100.00%) CRM
2 143 (48.81%) Dynamics CRM
3 125 (42.66%) SQL
4 124 (42.32%) Microsoft
5 70 (23.89%) MS Excel
6 65 (22.18%) SQL Server
7 61 (20.82%) Salesforce.com
8 57 (19.45%) Marketing
9 56 (19.11%) Finance
10 50 (17.06%) Agile Software Development
11 46 (15.70%) Business Analysis
12 40 (13.65%) ITIL
13 39 (13.31%) Change Management
14 36 (12.29%) C#
15 35 (11.95%) Business Intelligence
16 33 (11.26%) Analytical Skills
17 32 (10.92%) Migration
17 32 (10.92%) .NET
18 31 (10.58%) Degree
18 31 (10.58%) User Acceptance Testing
19 29 (9.90%) SharePoint
20 25 (8.53%) Oracle
21 24 (8.19%) Stakeholder Management
22 23 (7.85%) Project Management
22 23 (7.85%) JavaScript
23 21 (7.17%) SLA
23 21 (7.17%) Management Information System
23 21 (7.17%) Relational Database
24 20 (6.83%) Team Foundation Server
24 20 (6.83%) Data Analysis

CRM Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (9.90%) SharePoint
2 13 (4.44%) IIS
2 13 (4.44%) SAS
3 11 (3.75%) BizTalk Server
4 7 (2.39%) Apache Pig
5 4 (1.37%) CMS
6 2 (0.68%) SugarCRM
7 1 (0.34%) Apache
7 1 (0.34%) SharePoint 2013
7 1 (0.34%) Tomcat
7 1 (0.34%) WordPress
Applications
1 70 (23.89%) MS Excel
2 8 (2.73%) MS Office
3 4 (1.37%) MS PowerPoint
3 4 (1.37%) MS Project
3 4 (1.37%) SPSS
4 3 (1.02%) MS Visio
Business Applications
1 143 (48.81%) Dynamics CRM
2 10 (3.41%) Dynamics AX
3 8 (2.73%) FastStats
3 8 (2.73%) Oracle CRM
3 8 (2.73%) Salesforce.com CRM
4 4 (1.37%) Oracle EBS
5 3 (1.02%) Eloqua
5 3 (1.02%) Sage CRM
6 2 (0.68%) Unica
7 1 (0.34%) Dynamics GP
7 1 (0.34%) Dynamics NAV
7 1 (0.34%) Infor CRM
7 1 (0.34%) Magento
7 1 (0.34%) Oracle Financials
7 1 (0.34%) PeopleSoft CRM
7 1 (0.34%) SAP Business One
7 1 (0.34%) SAP CRM
Cloud Services
1 11 (3.75%) Amazon AWS
2 6 (2.05%) SuccessFactors
3 4 (1.37%) Office 365
4 3 (1.02%) FinancialForce.com
5 2 (0.68%) Veeva
6 1 (0.34%) SaaS
6 1 (0.34%) SmartFocus
Communications & Networking
1 11 (3.75%) CTI
2 2 (0.68%) Internet
3 1 (0.34%) Intranet
3 1 (0.34%) LAN
3 1 (0.34%) SSL
3 1 (0.34%) Unified Communications
3 1 (0.34%) VLAN
3 1 (0.34%) WAN
Database & Business Intelligence
1 65 (22.18%) SQL Server
2 21 (7.17%) Relational Database
3 20 (6.83%) BusinessObjects
4 18 (6.14%) SQL Server Reporting Services
5 17 (5.80%) RDBMS
6 16 (5.46%) Big Data
7 14 (4.78%) MySQL
8 12 (4.10%) Hadoop
8 12 (4.10%) OLAP
8 12 (4.10%) Oracle OLAP
8 12 (4.10%) Power BI
9 10 (3.41%) OLTP
10 8 (2.73%) QlikView
11 7 (2.39%) Apache Hive
11 7 (2.39%) NoSQL
12 6 (2.05%) SAP HANA
13 4 (1.37%) SQL Server 2012
14 3 (1.02%) Crystal Reports
14 3 (1.02%) SQL Server 2014
14 3 (1.02%) SQL Server Integration Services
Development Applications
1 20 (6.83%) Team Foundation Server
2 15 (5.12%) JIRA
3 9 (3.07%) Talend Open Studio
4 7 (2.39%) Git (software)
4 7 (2.39%) git-flow
5 1 (0.34%) Selenium
5 1 (0.34%) SQL Server Management Studio (SSMS)
General
1 57 (19.45%) Marketing
2 56 (19.11%) Finance
3 18 (6.14%) Retail
4 16 (5.46%) Banking
5 12 (4.10%) Advertising
6 10 (3.41%) Publishing
7 6 (2.05%) Legal
8 4 (1.37%) Investment Banking
8 4 (1.37%) Manufacturing
8 4 (1.37%) Pharmaceutical
8 4 (1.37%) Telecoms
9 3 (1.02%) French Language
10 2 (0.68%) Back Office
10 2 (0.68%) Billing
10 2 (0.68%) Financial Institution
10 2 (0.68%) Law
11 1 (0.34%) Front Office
Libraries, Frameworks & Software Standards
1 32 (10.92%) .NET
2 10 (3.41%) MSMQ
2 10 (3.41%) RESTful
2 10 (3.41%) WCF
2 10 (3.41%) XML
3 9 (3.07%) ASP.NET
4 5 (1.71%) .NET Framework
4 5 (1.71%) jQuery
5 4 (1.37%) Entity Framework
5 4 (1.37%) HTML
6 3 (1.02%) COM
7 1 (0.34%) AngularJS
7 1 (0.34%) ASP.NET MVC
7 1 (0.34%) Mason
7 1 (0.34%) Middleware
7 1 (0.34%) Web Services
7 1 (0.34%) Zend Framework
Miscellaneous
1 33 (11.26%) Analytical Skills
2 21 (7.17%) Management Information System
3 7 (2.39%) FMCG
4 6 (2.05%) Computer Science
5 5 (1.71%) User Experience
6 4 (1.37%) Enterprise Software
6 4 (1.37%) PMI
7 3 (1.02%) Equities
7 3 (1.02%) Fintech
7 3 (1.02%) Hedge funds
8 2 (0.68%) iPad
8 2 (0.68%) Psychology
9 1 (0.34%) Data Integration
9 1 (0.34%) Driving Licence
9 1 (0.34%) EPoS
9 1 (0.34%) Mainframe
9 1 (0.34%) Spread Betting
Operating Systems
1 15 (5.12%) Windows
2 9 (3.07%) Windows Server
2 9 (3.07%) Windows Server 2012
3 1 (0.34%) Windows 8
3 1 (0.34%) Windows Server 2008
Processes & Methodologies
1 293 (100.00%) CRM
2 50 (17.06%) Agile Software Development
3 46 (15.70%) Business Analysis
4 40 (13.65%) ITIL
5 39 (13.31%) Change Management
6 35 (11.95%) Business Intelligence
7 32 (10.92%) Migration
8 31 (10.58%) User Acceptance Testing
9 24 (8.19%) Stakeholder Management
10 23 (7.85%) Project Management
11 20 (6.83%) Data Analysis
12 19 (6.48%) Analytics
12 19 (6.48%) E-Commerce
12 19 (6.48%) Scrum
13 18 (6.14%) Data Migration
14 16 (5.46%) Test Scripting
14 16 (5.46%) Use Case
15 14 (4.78%) ERP
15 14 (4.78%) SDLC
16 13 (4.44%) ETL
Programming Languages
1 125 (42.66%) SQL
2 36 (12.29%) C#
3 23 (7.85%) JavaScript
4 11 (3.75%) PL/SQL
5 5 (1.71%) C
6 4 (1.37%) R
6 4 (1.37%) T-SQL
6 4 (1.37%) VB
7 2 (0.68%) VBA
8 1 (0.34%) PHP
Qualifications
1 31 (10.58%) Degree
2 12 (4.10%) PMI Certification
3 8 (2.73%) PMP
4 5 (1.71%) ITIL Foundation Certificate
5 1 (0.34%) ISEB
5 1 (0.34%) ISTQB
5 1 (0.34%) Microsoft Certification
5 1 (0.34%) Security Cleared
Quality Assurance & Compliance
1 21 (7.17%) SLA
2 13 (4.44%) Data Quality
3 1 (0.34%) QA
System Software
1 5 (1.71%) Hyper-V
2 1 (0.34%) Active Directory
Vendors
1 124 (42.32%) Microsoft
2 61 (20.82%) Salesforce.com
3 25 (8.53%) Oracle
4 15 (5.12%) Cognos
5 12 (4.10%) SAP
6 9 (3.07%) Talend
7 8 (2.73%) Siebel
7 8 (2.73%) Tableau
8 6 (2.05%) hybris
9 4 (1.37%) Sage
10 3 (1.02%) IBM
10 3 (1.02%) Marketo
11 2 (0.68%) Alterian
11 2 (0.68%) Google
12 1 (0.34%) Infor
12 1 (0.34%) NetSuite
12 1 (0.34%) Sitecore
12 1 (0.34%) SunGard
12 1 (0.34%) Teradata
12 1 (0.34%) Zend
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