The table below looks at the statistics for the Service Desk Team Leader role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Team Leader in their job title over the 3 months to 28 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Apr 2016
Same period 2015 Same period 2014
Service Desk Team Lead
Rank 603 588 610
Rank change year-on-year
-15 +22
Contract jobs requiring a Service Desk Team Leader 41 53 20
As % of all contract IT jobs located in the UK 0.073% 0.095% 0.037%
As % of the Job Titles category 0.077% 0.10% 0.039%
Number of daily rates quoted 27 19 10
Average daily rate £313 £175 £211
Average daily rate % change year-on-year
+78.57% -17.15%
90% offered a daily rate of more than £175 £150 £184
10% offered a daily rate of more than £375 £266 £362
UK excluding London average daily rate £335 £163 £201
% change year-on-year
+106.15% -19.25%
Number of hourly rates quoted 3 9 4
Average hourly rate £15.64 £16.00 £21.25
Average hourly rate % change year-on-year
-2.25% -24.70%
UK excluding London average hourly rate £15.64 £16.00 £21.25
% change year-on-year
-2.25% -24.70%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
53023 52764 51440
As % of all contract IT jobs located in the UK 94.92% 94.73% 94.29%
Number of daily rates quoted 34537 31962 31273
Average daily rate £425 £400 £390
Average daily rate % change year-on-year
+6.25% +2.56%
90% offered a daily rate of more than £263 £240 £225
10% offered a daily rate of more than £600 £553 £550
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1533 2112 2096
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £44.90 £42.50 £42.50
UK excluding London average hourly rate £17.50 £16.70 £17.45
% change year-on-year
+4.79% -4.29%

Service Desk Team Leader
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Service Desk Team Leader in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the UK

Service Desk Team Leader
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Daily Rate Trend in the UK

Service Desk Team Leader
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Team Leader within the UK over the 3 months to 28 April 2016.

Service Desk Team Leader Daily Rate Histogram in the UK

Service Desk Team Leader
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Hourly Rate Trend in the UK

Service Desk Team Leader
Top 23 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 28 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -33 40 £316 +86.02% 10
East of England +23 18 £375 -
Norfolk - 15 £375 -
London +3 10 £225 - 3
South East -9 9 £175 -32.03% 1
Oxfordshire - 4 £175 -
Berkshire -7 3 - -
North West -12 2 - -
Reading -12 2 - -
Manchester -13 2 - -
East Anglia - 2 £375 -
City of London +39 1 £225 - 1
Buckinghamshire +14 1 £238 -
Birmingham +2 1 - -
West Midlands -7 1 - - 3
Edinburgh -8 1 £175 -25.76%
Scotland -23 1 £175 -25.76% 2
Surrey - 1 - - 1
Rochdale - 1 - -
Cambridge - 1 £180 -
King's Lynn - 1 £345 -
Norwich - 1 £375 -
Cambridgeshire - 1 £180 -

Service Desk Team Leader
Top 30 Related IT Skills

For the 6 months to 28 April 2016, IT contractor jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Team Leader in their job title.

1 30 (62.50%) ITIL
2 19 (39.58%) Microsoft
3 18 (37.50%) Service Management
4 17 (35.42%) Service Delivery
5 16 (33.33%) ITIL Certification
6 15 (31.25%) Problem Management
7 14 (29.17%) Continuous Improvement
8 13 (27.08%) Analytical Skills
8 13 (27.08%) Management Information System
8 13 (27.08%) Windows
9 10 (20.83%) Information Management
10 9 (18.75%) Active Directory
10 9 (18.75%) SLA
11 7 (14.58%) Microsoft Certification
12 6 (12.50%) Windows Server
12 6 (12.50%) VMware
13 5 (10.42%) MS Exchange
14 4 (8.33%) Exchange Server 2010
14 4 (8.33%) WordPress
14 4 (8.33%) Intranet
14 4 (8.33%) Disaster Recovery
14 4 (8.33%) Linux
14 4 (8.33%) SQL
14 4 (8.33%) Oracle
14 4 (8.33%) SharePoint
14 4 (8.33%) VMware Infrastructure
14 4 (8.33%) Windows 7
15 3 (6.25%) Asset Management
15 3 (6.25%) HP
15 3 (6.25%) Citrix

Service Desk Team Leader
Top Related IT Skills by Category

For the 6 months to 28 April 2016, IT contractor jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (10.42%) MS Exchange
2 4 (8.33%) Exchange Server 2010
2 4 (8.33%) SharePoint
2 4 (8.33%) WordPress
Applications
1 2 (4.17%) MS Office
2 1 (2.08%) MS Excel
Cloud Services
1 3 (6.25%) Office 365
2 2 (4.17%) Google Apps
Communications & Networking
1 4 (8.33%) Intranet
2 1 (2.08%) DNS
2 1 (2.08%) Remote Desktop
Development Applications
1 1 (2.08%) JIRA
General
1 2 (4.17%) Finance
1 2 (4.17%) Local Government
2 1 (2.08%) Banking
2 1 (2.08%) Legal
Miscellaneous
1 13 (27.08%) Analytical Skills
1 13 (27.08%) Management Information System
2 2 (4.17%) NHS
3 1 (2.08%) Blackberry
Operating Systems
1 13 (27.08%) Windows
2 6 (12.50%) Windows Server
3 4 (8.33%) Linux
3 4 (8.33%) Windows 7
4 1 (2.08%) Windows 10
4 1 (2.08%) Windows 8
4 1 (2.08%) Windows XP
Processes & Methodologies
1 30 (62.50%) ITIL
2 18 (37.50%) Service Management
3 17 (35.42%) Service Delivery
4 15 (31.25%) Problem Management
5 14 (29.17%) Continuous Improvement
6 10 (20.83%) Information Management
7 4 (8.33%) Disaster Recovery
8 3 (6.25%) Asset Management
8 3 (6.25%) People Management
8 3 (6.25%) Ticket Management
9 2 (4.17%) Incident Management
9 2 (4.17%) ITIL V3
9 2 (4.17%) ITSM
9 2 (4.17%) Resource Management
10 1 (2.08%) CRM
10 1 (2.08%) Line Management
10 1 (2.08%) Mentoring
10 1 (2.08%) Stakeholder Management
10 1 (2.08%) Time Management
Programming Languages
1 4 (8.33%) SQL
Qualifications
1 16 (33.33%) ITIL Certification
2 7 (14.58%) Microsoft Certification
3 2 (4.17%) BPSS Clearance
3 2 (4.17%) Degree
4 1 (2.08%) MCDST
4 1 (2.08%) Security Cleared
Quality Assurance & Compliance
1 9 (18.75%) SLA
2 2 (4.17%) Disclosure Scotland
System Software
1 9 (18.75%) Active Directory
2 4 (8.33%) VMware Infrastructure
Systems Management
1 1 (2.08%) SCCM
1 1 (2.08%) SCSM
Vendors
1 19 (39.58%) Microsoft
2 6 (12.50%) VMware
3 4 (8.33%) Oracle
4 3 (6.25%) Citrix
4 3 (6.25%) HP
5 1 (2.08%) LANDesk
London
Capita Resourcing - IT Resourcing
Rate: £190 - £220 per day
Posted: 3 days ago