The table below looks at the statistics for the Service Desk Team Leader role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Team Leader in their job title over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Service Desk Team Lead
Rank 609 585 567
Rank change year-on-year
-24 -18
Contract jobs requiring a Service Desk Team Leader 19 29 11
As % of all contract IT jobs located in the UK 0.033% 0.053% 0.022%
As % of the Job Titles category 0.036% 0.057% 0.023%
Number of daily rates quoted 13 9 3
Average daily rate
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£215 £250 £275
Average daily rate % change year-on-year
-14.00% -9.09%
90% offered a daily rate of more than £200 £165 £183
10% offered a daily rate of more than £275 £360 £295
UK excluding London average daily rate £215 £250 £275
% change year-on-year
-14.00% -9.09%
Number of hourly rates quoted 2 10 5
Average hourly rate £21.50 £30.00 £23.00
Average hourly rate % change year-on-year
-28.33% +30.43%
90% offered a hourly rate of more than £20.70 £22.25 £13.79
10% offered a hourly rate of more than £22.30 £32.50 £23.50
UK excluding London average hourly rate £21.50 £25.00 £14.22
% change year-on-year
-14.00% +75.80%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52643 50594 47358
As % of all contract IT jobs located in the UK 92.46% 92.45% 92.63%
Number of daily rates quoted 33418 30646 27757
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £235
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1941 1998 2130
Average hourly rate £17.00 £16.78 £17.85
Average hourly rate % change year-on-year
+1.34% -5.99%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £37.80 £40.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Service Desk Team Leader
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Service Desk Team Leader in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the UK

Service Desk Team Leader
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Daily Rate Trend in the UK

Service Desk Team Leader
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Hourly Rate Trend in the UK

Service Desk Team Leader
Top 19 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 3 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -18 19 £215 -14.00% 21
Manchester -3 7 £250 - 4
North West -11 7 £250 - 4
East of England - 5 £215 -
Hertfordshire - 4 £215 -
Oldham - 3 £275 -
Bristol -3 2 - - 1
South West -4 2 - - 5
Yorkshire -20 2 - -
Leeds -22 2 - -
West Yorkshire -22 2 - -
London -19 1 £200 -20.00% 3
North East -21 1 £200 +23.07%
Oxfordshire -22 1 £200 -
Tyne and Wear -23 1 £200 +23.07%
Newcastle upon Tyne -24 1 £200 +23.07%
South East -28 1 £200 -44.44% 3
Essex - 1 £275 -
Chelmsford - 1 £275 -

Service Desk Team Leader
Top 30 Related IT Skills

For the 6 months to 3 August 2015, IT contractor jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Team Leader in their job title.

1 39 (55.71%) ITIL
2 27 (38.57%) Windows
3 21 (30.00%) Service Delivery
4 19 (27.14%) SLA
5 18 (25.71%) MS Office
6 17 (24.29%) Continuous Improvement
7 16 (22.86%) Windows 7
8 15 (21.43%) Active Directory
9 14 (20.00%) Finance
10 13 (18.57%) Microsoft
10 13 (18.57%) ITIL Certification
10 13 (18.57%) MS Excel
11 12 (17.14%) Legal
12 11 (15.71%) Incident Management
13 10 (14.29%) SCCM
13 10 (14.29%) Security Cleared
14 9 (12.86%) Line Management
14 9 (12.86%) Law
14 9 (12.86%) Financial Institution
15 8 (11.43%) MOS
15 8 (11.43%) Document Management
15 8 (11.43%) MCDST
15 8 (11.43%) MCITP
15 8 (11.43%) Microsoft Certification
15 8 (11.43%) A+ Certification
15 8 (11.43%) Service Management
15 8 (11.43%) ITIL V3
16 6 (8.57%) Hedge funds
16 6 (8.57%) Problem Management
17 5 (7.14%) Statistics

Service Desk Team Leader
Top Related IT Skills by Category

For the 6 months to 3 August 2015, IT contractor jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (5.71%) SharePoint
2 2 (2.86%) Blackberry Enterprise Server
2 2 (2.86%) WebLogic
3 1 (1.43%) Exchange Server 2010
3 1 (1.43%) MS Exchange
Applications
1 18 (25.71%) MS Office
2 13 (18.57%) MS Excel
3 2 (2.86%) MS PowerPoint
Cloud Services
1 2 (2.86%) Google Apps
Communications & Networking
1 3 (4.29%) VoIP
1 3 (4.29%) VPN
2 1 (1.43%) TCP/IP
Database & Business Intelligence
1 2 (2.86%) Oracle Database
2 1 (1.43%) SQL Server
2 1 (1.43%) SQL Server 2005
2 1 (1.43%) SQL Server 2008
General
1 14 (20.00%) Finance
2 12 (17.14%) Legal
3 9 (12.86%) Law
3 9 (12.86%) Financial Institution
4 3 (4.29%) Banking
4 3 (4.29%) Retail
5 2 (2.86%) Telecoms
6 1 (1.43%) Local Government
Libraries, Frameworks & Software Standards
1 2 (2.86%) Middleware
1 2 (2.86%) Java EE
1 2 (2.86%) Oracle Fusion
Miscellaneous
1 6 (8.57%) Hedge funds
2 5 (7.14%) Statistics
3 4 (5.71%) Management Information System
4 2 (2.86%) Blackberry
5 1 (1.43%) User Experience
5 1 (1.43%) Private Cloud
5 1 (1.43%) Handset
5 1 (1.43%) Video Conferencing
Operating Systems
1 27 (38.57%) Windows
2 16 (22.86%) Windows 7
3 3 (4.29%) Windows 8
3 3 (4.29%) Windows XP
4 2 (2.86%) Linux
4 2 (2.86%) Android
4 2 (2.86%) Red Hat Enterprise Linux
5 1 (1.43%) Mac OS
5 1 (1.43%) Windows Server 2008
5 1 (1.43%) Windows Server 2003
5 1 (1.43%) Windows Server 2012
Processes & Methodologies
1 39 (55.71%) ITIL
2 21 (30.00%) Service Delivery
3 17 (24.29%) Continuous Improvement
4 11 (15.71%) Incident Management
5 9 (12.86%) Line Management
6 8 (11.43%) Document Management
6 8 (11.43%) ITIL V3
6 8 (11.43%) Service Management
7 6 (8.57%) Problem Management
8 5 (7.14%) Mentoring
9 4 (5.71%) Coaching
9 4 (5.71%) Business Intelligence
10 3 (4.29%) Change Management
10 3 (4.29%) Stakeholder Management
10 3 (4.29%) People Management
10 3 (4.29%) Root Cause Analysis
10 3 (4.29%) Mobile Device Management
11 2 (2.86%) Kalman Filter
11 2 (2.86%) ITSM
11 2 (2.86%) SOA
Programming Languages
1 2 (2.86%) Java
Qualifications
1 13 (18.57%) ITIL Certification
2 10 (14.29%) Security Cleared
3 8 (11.43%) Microsoft Certification
3 8 (11.43%) A+ Certification
3 8 (11.43%) MOS
3 8 (11.43%) MCDST
3 8 (11.43%) MCITP
4 2 (2.86%) SC Cleared
5 1 (1.43%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 19 (27.14%) SLA
System Software
1 15 (21.43%) Active Directory
2 1 (1.43%) Terminal Server
Systems Management
1 10 (14.29%) SCCM
2 3 (4.29%) SCOM
3 2 (2.86%) OpenView
Vendors
1 13 (18.57%) Microsoft
2 2 (2.86%) HP
2 2 (2.86%) Red Hat
2 2 (2.86%) Oracle
2 2 (2.86%) Google
3 1 (1.43%) Cisco
3 1 (1.43%) BT
Bristol, Avon
Experis Ltd
Rate: £20 - £25 per hour
Posted: 4 days ago