Service Desk Team Leader Contracts
 
Demand Trend Daily Rate Trend Hourly Rate Trend Job Locations Related Skills

The first table below looks at the demand for the Service Desk Team Leader role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Team Leader in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
21 May 2013		 Same period 2012 Same period 2011
Service Desk Team Lead
Rank 528 565 564
Rank change year-on-year
+37 -1
Contract jobs requiring a Service Desk Team Leader 12 16 16
As % of all contract IT jobs located in the UK 0.025% 0.027% 0.027%
As % of the Job Titles category 0.028% 0.030% 0.029%
Number of daily rates quoted 3 3 5
Average daily rate £180 £225 £238
Average daily rate % change year-on-year
-20.00% -5.26%
90% offered a daily rate of more than £176 £149 £193
10% offered a daily rate of more than £256 £261 £300
UK excluding London average daily rate - - -
Number of hourly rates quoted 3 4 1
Average hourly rate £23.00 £18.75 £20.00
Average hourly rate % change year-on-year
+22.66% -6.25%
UK excluding London average hourly rate £21.25 £19.50 £20.00
% change year-on-year
+8.97% -2.50%
All Job Titles
UK
Contract IT job ads with a match in the
Job Titles category		 43539 54119 55808
As % of all contract IT jobs located in the UK 92.22% 92.58% 92.77%
Number of daily rates quoted 24944 29835 30377
Average daily rate £400 £400 £425
Average daily rate % change year-on-year
- -5.88%
90% offered a daily rate of more than £240 £240 £250
10% offered a daily rate of more than £575 £575 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 2174 2589 2882
Average hourly rate £18.50 £18.50 £20.00
Average hourly rate % change year-on-year
- -7.50%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £41.50 £40.00 £41.28
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%

Service Desk Team Leader
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Service Desk Team Leader within the UK as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend

Service Desk Team Leader
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Daily Rate Trend

Service Desk Team Leader
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Hourly Rate Trend

Service Desk Team Leader
Top 12 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
England +41 12 £180 -20.00%
London +16 7 £180 -20.00%
City of London +14 2 £178 +36.53%
Bristol - 2 - -
South West - 2 - -
South East +23 1 - -
West Midlands +12 1 - -
North East +9 1 - -
Tyne and Wear - 1 - -
Hampshire - 1 - -
Southampton - 1 - -
Newcastle upon Tyne - 1 - -

Service Desk Team Leader
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT contractor jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Team Leader in their job title.

1 11 (50.00%) ITIL
2 10 (45.45%) Windows
3 8 (36.36%) Active Directory
4 6 (27.27%) Microsoft
5 5 (22.73%) SLA
6 4 (18.18%) MS Office
6 4 (18.18%) Windows XP
6 4 (18.18%) MS Excel
6 4 (18.18%) ITIL Certification
6 4 (18.18%) Incident Management
7 3 (13.64%) Retail
7 3 (13.64%) Service Management
8 2 (9.091%) Windows Server 2003
8 2 (9.091%) Blackberry
8 2 (9.091%) Mac OS X
8 2 (9.091%) Degree
8 2 (9.091%) Windows 7
9 1 (4.545%) iPad
9 1 (4.545%) ITIL V3
9 1 (4.545%) Continuous Improvement
9 1 (4.545%) Change Control
9 1 (4.545%) Root Cause Analysis
9 1 (4.545%) Windows Vista
9 1 (4.545%) Mathematics
9 1 (4.545%) QA
9 1 (4.545%) LANDesk
9 1 (4.545%) Problem Management
9 1 (4.545%) User Acceptance Testing
9 1 (4.545%) Time Management
9 1 (4.545%) Performance Management

Service Desk Team Leader
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT contractor jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (4.545%) X-Windows
Application Platforms
1 1 (4.545%) Lotus Notes
1 1 (4.545%) MS Exchange
Applications
1 4 (18.18%) MS Office
1 4 (18.18%) MS Excel
2 1 (4.545%) MS PowerPoint
2 1 (4.545%) MS Project
Communications & Networking
1 1 (4.545%) Internet
1 1 (4.545%) VPN
1 1 (4.545%) DNS
General
1 3 (13.64%) Retail
2 1 (4.545%) Finance
2 1 (4.545%) Law
2 1 (4.545%) Advertising
2 1 (4.545%) Military
Miscellaneous
1 2 (9.091%) Blackberry
2 1 (4.545%) iPad
2 1 (4.545%) Mathematics
2 1 (4.545%) iPhone
2 1 (4.545%) Management Information System
2 1 (4.545%) Statistics
2 1 (4.545%) EPoS
Operating Systems
1 10 (45.45%) Windows
2 4 (18.18%) Windows XP
3 2 (9.091%) Windows Server 2003
3 2 (9.091%) Mac OS X
3 2 (9.091%) Windows 7
4 1 (4.545%) Windows Vista
4 1 (4.545%) Windows Server 2008
4 1 (4.545%) Windows 2000
Processes & Methodologies
1 11 (50.00%) ITIL
2 4 (18.18%) Incident Management
3 3 (13.64%) Service Management
4 1 (4.545%) ITIL V3
4 1 (4.545%) Continuous Improvement
4 1 (4.545%) Change Control
4 1 (4.545%) Root Cause Analysis
4 1 (4.545%) Problem Management
4 1 (4.545%) User Acceptance Testing
4 1 (4.545%) Time Management
4 1 (4.545%) Performance Management
4 1 (4.545%) Quality Management
4 1 (4.545%) Change Management
4 1 (4.545%) Enterprise Architecture
4 1 (4.545%) Project Management
4 1 (4.545%) E-Commerce
Programming Languages
1 1 (4.545%) C
Qualifications
1 4 (18.18%) ITIL Certification
2 2 (9.091%) Degree
3 1 (4.545%) DV Cleared
3 1 (4.545%) Security Cleared
3 1 (4.545%) Network+ Certification
3 1 (4.545%) A+ Certification
Quality Assurance & Compliance
1 5 (22.73%) SLA
2 1 (4.545%) QA
System Software
1 8 (36.36%) Active Directory
Vendors
1 6 (27.27%) Microsoft
2 1 (4.545%) LANDesk
2 1 (4.545%) Apple
2 1 (4.545%) Avaya
2 1 (4.545%) Lotus
2 1 (4.545%) HP
2 1 (4.545%) Citrix
2 1 (4.545%) Remedy
2 1 (4.545%) Cisco
Service Desk Team Leader
Bristol, Avon
The service desk team leader will supervise the service desk team who address information systems related issues for office and home based users. Responsibilities: Supervision of Service Desk...
Randstad Technologies
Rate: £0.00 per annum
Posted: 16 May 2013
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Last Updated Tuesday 21 May 2013
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