Service Desk Analyst Jobs in Berkshire

Service Desk Analyst
South East > Berkshire

The median Service Desk Analyst salary in Berkshire is £25,000 per year according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 158 157 158
Rank change year-on-year -1 +1 +10
Permanent jobs requiring a Service Desk Analyst 5 39 35
As % of all permanent jobs advertised in Berkshire 0.16% 1.23% 1.02%
As % of the Job Titles category 0.17% 1.33% 1.06%
Number of salaries quoted 5 39 34
10th Percentile £21,800 - £24,000
25th Percentile £24,500 £23,500 £25,750
Median annual salary (50th Percentile) £25,000 £26,000 £26,500
Median % change year-on-year -3.85% -1.89% +6.00%
75th Percentile £33,750 £30,375 £29,750
90th Percentile £35,100 £32,000 £33,750
South East median annual salary £26,000 £26,250 £25,500
% change year-on-year -0.95% +2.94% -5.56%

All Permanent IT Job Vacancies
Berkshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Berkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Berkshire with a recognized job title 2,947 2,942 3,310
% of permanent jobs with a recognized job title 95.43% 92.43% 96.61%
Number of salaries quoted 2,121 1,675 2,145
10th Percentile £30,000 £31,250 £30,000
25th Percentile £37,500 £40,625 £42,500
Median annual salary (50th Percentile) £52,500 £57,500 £57,500
Median % change year-on-year -8.70% - +4.55%
75th Percentile £70,000 £75,000 £72,500
90th Percentile £85,000 £92,500 £81,250
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Service Desk Analyst
Job Vacancy Trend in Berkshire

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Berkshire.

Job vacancy trend for Service Desk Analyst in Berkshire

Service Desk Analyst
Salary Trend in Berkshire

3-month moving average salary quoted in jobs citing Service Desk Analyst in Berkshire.

Salary trend for Service Desk Analyst in Berkshire

Service Desk Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Berkshire region over the 6 months to 2 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Reading -6 3 £25,000 +4.17%
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Berkshire

For the 6 months to 2 May 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Berkshire region featuring Service Desk Analyst in the job title.

1 4 (80.00%) Windows
1 4 (80.00%) Microsoft
2 3 (60.00%) Active Directory
2 3 (60.00%) Microsoft Office
2 3 (60.00%) Incident Management
2 3 (60.00%) Problem-Solving
2 3 (60.00%) Social Skills
3 2 (40.00%) Self-Motivation
3 2 (40.00%) Analytical Skills
3 2 (40.00%) Wireless
3 2 (40.00%) VLAN
3 2 (40.00%) SLA
4 1 (20.00%) ITIL
4 1 (20.00%) Microsoft Certification
4 1 (20.00%) A+ Certification
4 1 (20.00%) Sage
4 1 (20.00%) Degree
4 1 (20.00%) Computer Science
4 1 (20.00%) Problem Management
4 1 (20.00%) SC Cleared
4 1 (20.00%) Security Cleared
4 1 (20.00%) Mac OS
4 1 (20.00%) SolarWinds
4 1 (20.00%) SaaS
4 1 (20.00%) PaaS
4 1 (20.00%) Microsoft 365
4 1 (20.00%) Legal
4 1 (20.00%) MCDST
4 1 (20.00%) Performance Metrics
4 1 (20.00%) Case Management

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (60.00%) Microsoft Office
Cloud Services
1 1 (20.00%) Microsoft 365
1 1 (20.00%) PaaS
1 1 (20.00%) SaaS
Communications & Networking
1 2 (40.00%) VLAN
1 2 (40.00%) Wireless
General
1 3 (60.00%) Social Skills
2 2 (40.00%) Analytical Skills
3 1 (20.00%) Legal
3 1 (20.00%) Public Sector
Miscellaneous
1 2 (40.00%) Self-Motivation
Operating Systems
1 4 (80.00%) Windows
2 1 (20.00%) Mac OS
Processes & Methodologies
1 3 (60.00%) Incident Management
1 3 (60.00%) Problem-Solving
2 1 (20.00%) Case Management
2 1 (20.00%) Computer Science
2 1 (20.00%) Customer Service
2 1 (20.00%) ITIL
2 1 (20.00%) Performance Metrics
2 1 (20.00%) Problem Management
2 1 (20.00%) Service Delivery
Qualifications
1 1 (20.00%) A+ Certification
1 1 (20.00%) Degree
1 1 (20.00%) MCDST
1 1 (20.00%) Microsoft Certification
1 1 (20.00%) SC Cleared
1 1 (20.00%) Security Cleared
Quality Assurance & Compliance
1 2 (40.00%) SLA
System Software
1 3 (60.00%) Active Directory
Vendors
1 4 (80.00%) Microsoft
2 1 (20.00%) Sage
2 1 (20.00%) SolarWinds