The table below looks at the statistics for Service Management skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 60 62 88
Rank change year-on-year
+2 +26
Permanent jobs citing Service Management 69 61 35
As % of all permanent IT jobs located in Birmingham 3.44% 3.20% 1.85%
As % of the Processes & Methodologies category 4.15% 4.08% 2.31%
Number of salaries quoted 45 56 30
Average salary £50,000 £60,000 £52,500
Average salary % change year-on-year
-16.66% +14.28%
90% offered a salary of more than £29,000 £48,750 £44,000
10% offered a salary of more than £70,000 £68,750 £68,750
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1664 1496 1512
As % of all permanent IT jobs located in Birmingham 82.91% 78.41% 79.79%
Number of salaries quoted 1360 1318 1324
Average salary £45,000 £47,500 £45,000
Average salary % change year-on-year
-5.26% +5.55%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £67,500 £65,000 £67,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Birmingham

Service Management
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Birmingham region.

Service Management Salary Trend in Birmingham

Service Management
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Management across the Birmingham region over the 3 months to 6 July 2015.

Service Management Salary Histogram in Birmingham

Service Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 6 July 2015, IT jobs across the Birmingham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 97 (75.19%) ITIL
2 39 (30.23%) ITSM
3 37 (28.68%) Service Delivery
4 33 (25.58%) PRINCE2
5 32 (24.81%) Project Management
6 27 (20.93%) SLA
7 25 (19.38%) Problem Management
8 23 (17.83%) Business Development
8 23 (17.83%) Degree
9 21 (16.28%) ITIL Certification
9 21 (16.28%) Law
10 20 (15.50%) Stakeholder Management
10 20 (15.50%) ISEB
11 19 (14.73%) Finance
11 19 (14.73%) Life Science
11 19 (14.73%) Incident Management
11 19 (14.73%) Transition Management
12 18 (13.95%) Security Cleared
13 17 (13.18%) SC Cleared
13 17 (13.18%) Data Centre
13 17 (13.18%) Manufacturing
13 17 (13.18%) Microsoft
14 16 (12.40%) Change Management
15 14 (10.85%) Line Management
16 11 (8.53%) VPN
17 10 (7.75%) Windows
18 9 (6.98%) MS Office
18 9 (6.98%) GIS
19 8 (6.20%) Telecoms
19 8 (6.20%) ITIL V2

Service Management
Top Related IT Skills in Birmingham by Category

For the 6 months to 6 July 2015, IT jobs across the Birmingham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (4.65%) MS Exchange
2 4 (3.10%) Lync
3 3 (2.33%) Exchange Server 2010
4 2 (1.55%) CMS
4 2 (1.55%) IIS
4 2 (1.55%) Apache
4 2 (1.55%) Tomcat
5 1 (0.78%) SharePoint
Applications
1 9 (6.98%) MS Office
2 4 (3.10%) MS Excel
3 3 (2.33%) MS Project
4 1 (0.78%) MS PowerPoint
Business Applications
1 5 (3.88%) assyst
2 2 (1.55%) SAP Business One
Cloud Services
1 4 (3.10%) Office 365
2 1 (0.78%) Cloud Computing
2 1 (0.78%) SaaS
Communications & Networking
1 11 (8.53%) VPN
2 5 (3.88%) DNS
2 5 (3.88%) LAN
2 5 (3.88%) DHCP
2 5 (3.88%) Avaya Modular Messaging
3 3 (2.33%) VLAN
3 3 (2.33%) TCP/IP
3 3 (2.33%) Firewall
3 3 (2.33%) Wireless
3 3 (2.33%) Broadband
4 2 (1.55%) WAN
5 1 (0.78%) VoIP
5 1 (0.78%) SSL
5 1 (0.78%) Internet
5 1 (0.78%) 3G
5 1 (0.78%) NetScreen
5 1 (0.78%) IPsec
5 1 (0.78%) PABX
5 1 (0.78%) Structured Cabling
Database & Business Intelligence
1 3 (2.33%) SQL Server
2 2 (1.55%) BusinessObjects
2 2 (1.55%) SAP HANA
3 1 (0.78%) Oracle Database
3 1 (0.78%) Relational Database
3 1 (0.78%) SQL Server 2005
3 1 (0.78%) SQL Server 2008
3 1 (0.78%) RDBMS
General
1 21 (16.28%) Law
2 19 (14.73%) Finance
3 17 (13.18%) Manufacturing
4 8 (6.20%) Telecoms
5 6 (4.65%) French Language
5 6 (4.65%) German Language
6 3 (2.33%) Banking
7 2 (1.55%) Retail
7 2 (1.55%) Local Government
8 1 (0.78%) Billing
8 1 (0.78%) Advertising
8 1 (0.78%) Publishing
8 1 (0.78%) Games
Job Titles
1 24 (18.60%) Transition Manager
2 20 (15.50%) Service Manager
3 13 (10.08%) Analyst
4 8 (6.20%) Architect
5 7 (5.43%) Services Delivery Manager
5 7 (5.43%) Delivery Manager
5 7 (5.43%) Head of Service Delivery
6 6 (4.65%) Avaya Engineer
6 6 (4.65%) Avaya Support Engineer
6 6 (4.65%) Support Engineer
7 4 (3.10%) Solutions Architect
7 4 (3.10%) Change Manager
7 4 (3.10%) Team Leader
7 4 (3.10%) Problem Manager
7 4 (3.10%) Head of IT
7 4 (3.10%) Service Desk Team Leader
8 3 (2.33%) Senior Infrastructure Architect
8 3 (2.33%) IT Architect
8 3 (2.33%) Service Transition Manager
8 3 (2.33%) Head of Managed Services
Libraries, Frameworks & Software Standards
1 4 (3.10%) CGI
2 2 (1.55%) .NET
2 2 (1.55%) J2EE
2 2 (1.55%) Flash
Miscellaneous
1 19 (14.73%) Life Science
2 17 (13.18%) Data Centre
3 9 (6.98%) GIS
4 5 (3.88%) Analytical Skills
5 4 (3.10%) Management Information System
6 2 (1.55%) Mainframe
6 2 (1.55%) Statistics
7 1 (0.78%) Enterprise Cloud
7 1 (0.78%) PMI
7 1 (0.78%) Replication
Operating Systems
1 10 (7.75%) Windows
2 7 (5.43%) UNIX
3 5 (3.88%) Windows Server 2008
4 4 (3.10%) Windows 7
5 3 (2.33%) Windows Server 2012
5 3 (2.33%) Linux
6 2 (1.55%) Windows Server 2003
6 2 (1.55%) Solaris
6 2 (1.55%) Windows 8
Processes & Methodologies
1 97 (75.19%) ITIL
2 39 (30.23%) ITSM
3 37 (28.68%) Service Delivery
4 33 (25.58%) PRINCE2
5 32 (24.81%) Project Management
6 25 (19.38%) Problem Management
7 23 (17.83%) Business Development
8 20 (15.50%) Stakeholder Management
9 19 (14.73%) Incident Management
9 19 (14.73%) Transition Management
10 16 (12.40%) Change Management
11 14 (10.85%) Line Management
12 8 (6.20%) ITIL V2
13 7 (5.43%) Continuous Improvement
13 7 (5.43%) Risk Management
14 6 (4.65%) Configuration Management
14 6 (4.65%) Process Management
14 6 (4.65%) Enterprise Architecture
14 6 (4.65%) Requirements Management
14 6 (4.65%) Information Security
Programming Languages
1 4 (3.10%) PowerShell
2 3 (2.33%) SQL
3 2 (1.55%) C
3 2 (1.55%) Perl
3 2 (1.55%) Python
4 1 (0.78%) PL/SQL
4 1 (0.78%) T-SQL
Qualifications
1 23 (17.83%) Degree
2 21 (16.28%) ITIL Certification
3 20 (15.50%) ISEB
4 18 (13.95%) Security Cleared
5 17 (13.18%) SC Cleared
6 3 (2.33%) CCNA
6 3 (2.33%) Cisco Certification
7 2 (1.55%) Microsoft Certification
7 2 (1.55%) PRINCE2 Certification
7 2 (1.55%) MCSE
7 2 (1.55%) MCTS
7 2 (1.55%) MCITP
8 1 (0.78%) PRINCE2 Practitioner
8 1 (0.78%) PCI QSA
8 1 (0.78%) CCNP
8 1 (0.78%) CISSP
8 1 (0.78%) PMI Certification
8 1 (0.78%) CISM
Quality Assurance & Compliance
1 27 (20.93%) SLA
2 3 (2.33%) ISO/IEC 27001
3 1 (0.78%) QA
3 1 (0.78%) Sarbanes-Oxley
System Software
1 7 (5.43%) Active Directory
2 4 (3.10%) Terminal Services
2 4 (3.10%) VMware Infrastructure
2 4 (3.10%) XenApp
2 4 (3.10%) XenDesktop
3 2 (1.55%) Terminal Server
4 1 (0.78%) ProxySG
Systems Management
1 4 (3.10%) SCCM
2 2 (1.55%) Ansible
2 2 (1.55%) Unicenter
2 2 (1.55%) Tivoli
2 2 (1.55%) Control-M
2 2 (1.55%) Nagios
2 2 (1.55%) BladeLogic
Vendors
1 17 (13.18%) Microsoft
2 6 (4.65%) Citrix
2 6 (4.65%) Avaya
3 5 (3.88%) Computacenter
3 5 (3.88%) Oracle
3 5 (3.88%) SAP
3 5 (3.88%) Cisco
4 4 (3.10%) Dell
4 4 (3.10%) VMware
4 4 (3.10%) CheckPoint
5 2 (1.55%) ServiceNow
5 2 (1.55%) Business Objects
6 1 (0.78%) IBM
6 1 (0.78%) EMC
6 1 (0.78%) Nortel
6 1 (0.78%) Mitel
6 1 (0.78%) Blue Coat
6 1 (0.78%) Salesforce.com
6 1 (0.78%) Remedy
6 1 (0.78%) Juniper
Birmingham, West Midlands (County)
Experis Ltd
Salary: £40000.00 - £48000.00 per annum
Posted: 6 hours ago
Birmingham, Warwickshire
NES IT
Salary: Competitive
Posted: 3 days ago
Birmingham, West Midlands (County)
Harvey Nash plc
Salary: £42000 - £48000 per annum + Car and Package
Posted: 4 days ago
Birmingham, West Midlands (County)
SCC
Posted: 7 days ago
Birmingham, West Midlands (County)
ComputaCenter
Salary: flexible benefits scheme
Posted: 11 days ago
Birmingham, West Midlands (County)
CGI
Salary: £65000 - £85000 per annum + benefits
Posted: 11 days ago
Birmingham, West Midlands (County)
West Midlands Police
Salary: From £44,985 to £51,243 per annum
Posted: 12 days ago
Birmingham
Capita - ITIN
Salary: £75000 - £80000 per annum
Posted: 14 days ago
Birmingham or Farnborough or Manchester
Edenhouse solutions ltd
Salary: Competitive with Excellent Benefits
Posted: 17 days ago
Birmingham
The People Network
Salary: £35000 - £42000 per annum + Shift Allw, Bonus, Bens
Posted: 20 days ago
Birmingham, West Midlands (County)
SCC
Posted: 21 days ago