The table below looks at the statistics for Service Management skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 56 70 73
Rank change year-on-year
+14 +3
Permanent jobs citing Service Management 71 58 35
As % of all permanent IT jobs located in Birmingham 3.29% 2.75% 2.09%
As % of the Processes & Methodologies category 4.25% 3.49% 2.92%
Number of salaries quoted 65 51 33
Average salary £60,000 £50,000 £52,500
Average salary % change year-on-year
+20.00% -4.76%
90% offered a salary of more than £37,200 £42,500 £39,200
10% offered a salary of more than £74,500 £60,000 £62,500
UK excluding London average salary £42,500 £44,500 £42,000
% change year-on-year
-4.49% +5.95%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1672 1664 1197
As % of all permanent IT jobs located in Birmingham 77.41% 78.83% 71.33%
Number of salaries quoted 1438 1478 1031
Average salary £49,000 £45,000 £42,500
Average salary % change year-on-year
+8.88% +5.88%
90% offered a salary of more than £30,000 £28,500 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Birmingham

Service Management
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Birmingham region.

Service Management Salary Trend in Birmingham

Service Management
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Management across the Birmingham region over the 3 months to 21 August 2014.

Service Management Salary Histogram in Birmingham

Service Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 21 August 2014, IT jobs across the Birmingham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 110 (83.97%) ITIL
2 39 (29.77%) Project Management
3 36 (27.48%) Service Delivery
3 36 (27.48%) Finance
4 34 (25.95%) ITSM
5 30 (22.90%) PRINCE2
6 28 (21.37%) ISEB
6 28 (21.37%) Transition Management
7 24 (18.32%) Business Development
7 24 (18.32%) Degree
8 23 (17.56%) Law
8 23 (17.56%) Incident Management
9 20 (15.27%) Problem Management
10 19 (14.50%) UNIX
11 16 (12.21%) Change Management
11 16 (12.21%) Stakeholder Management
12 15 (11.45%) SLA
12 15 (11.45%) Microsoft
12 15 (11.45%) Telecoms
12 15 (11.45%) Matrix Management
13 12 (9.16%) Windows
13 12 (9.16%) ITIL Certification
13 12 (9.16%) Banking
13 12 (9.16%) Security Cleared
13 12 (9.16%) Capacity Management
14 11 (8.40%) SC Cleared
15 10 (7.63%) Knowledge Management
15 10 (7.63%) Continuous Improvement
16 9 (6.87%) SQL
16 9 (6.87%) Cisco

Service Management
Top Related IT Skills in Birmingham by Category

For the 6 months to 21 August 2014, IT jobs across the Birmingham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (3.82%) SharePoint
2 4 (3.05%) SharePoint 2013
3 2 (1.53%) Tomcat
3 2 (1.53%) CMS
4 1 (0.76%) IIS
4 1 (0.76%) Apache
Applications
1 4 (3.05%) InfoPath
2 3 (2.29%) MS PowerPoint
3 2 (1.53%) MS Excel
3 2 (1.53%) MS Project
4 1 (0.76%) MS Office
Business Applications
1 6 (4.58%) assyst
2 1 (0.76%) Dynamics NAV
2 1 (0.76%) Dynamics AX
2 1 (0.76%) Remedy ITSM
Cloud Services
1 1 (0.76%) Cloud Computing
Communications & Networking
1 4 (3.05%) VPN
1 4 (3.05%) PABX
2 2 (1.53%) Internet
2 2 (1.53%) Symposium
2 2 (1.53%) Nortel Meridian
3 1 (0.76%) Network Security
3 1 (0.76%) Cisco ASA
3 1 (0.76%) Extranet
3 1 (0.76%) Intranet
Database & Business Intelligence
1 2 (1.53%) Oracle Database
2 1 (0.76%) SQL Server
General
1 36 (27.48%) Finance
2 23 (17.56%) Law
3 15 (11.45%) Telecoms
4 12 (9.16%) Banking
5 9 (6.87%) Manufacturing
6 7 (5.34%) Legal
7 4 (3.05%) Automotive
7 4 (3.05%) Investment Banking
7 4 (3.05%) Marketing
8 3 (2.29%) Back Office
8 3 (2.29%) Retail
Job Titles
1 36 (27.48%) Service Manager
2 29 (22.14%) Transition Manager
3 21 (16.03%) Senior Manager
4 15 (11.45%) Service Transition Manager
5 13 (9.92%) Delivery Manager
6 12 (9.16%) Senior Service Manager
7 11 (8.40%) Architect
8 8 (6.11%) IT Services Manager
9 7 (5.34%) Technical Design Authority
10 6 (4.58%) Team Leader
10 6 (4.58%) Services Delivery Manager
11 5 (3.82%) Incident Manager
11 5 (3.82%) Analyst
12 4 (3.05%) Consultant
12 4 (3.05%) Service Analyst
12 4 (3.05%) Business Manager
12 4 (3.05%) NOC Engineer
12 4 (3.05%) Service Management Analyst
13 3 (2.29%) Service Desk Team Leader
13 3 (2.29%) Head of Service Management
Libraries, Frameworks & Software Standards
1 4 (3.05%) Middleware
2 2 (1.53%) Flash
3 1 (0.76%) WebSphere Message Broker
Miscellaneous
1 8 (6.11%) CMDB
2 3 (2.29%) GIS
2 3 (2.29%) Management Information System
3 2 (1.53%) Statistics
4 1 (0.76%) Blackberry
4 1 (0.76%) Mainframe
Operating Systems
1 19 (14.50%) UNIX
2 12 (9.16%) Windows
3 2 (1.53%) Linux
Processes & Methodologies
1 110 (83.97%) ITIL
2 39 (29.77%) Project Management
3 36 (27.48%) Service Delivery
4 34 (25.95%) ITSM
5 30 (22.90%) PRINCE2
6 28 (21.37%) Transition Management
7 24 (18.32%) Business Development
8 23 (17.56%) Incident Management
9 20 (15.27%) Problem Management
10 16 (12.21%) Stakeholder Management
10 16 (12.21%) Change Management
11 15 (11.45%) Matrix Management
12 12 (9.16%) Capacity Management
13 10 (7.63%) Continuous Improvement
13 10 (7.63%) Knowledge Management
14 8 (6.11%) Release Management
14 8 (6.11%) Supplier Management
15 7 (5.34%) Data Analysis
15 7 (5.34%) TOGAF
15 7 (5.34%) Migration
Programming Languages
1 9 (6.87%) SQL
Qualifications
1 28 (21.37%) ISEB
2 24 (18.32%) Degree
3 12 (9.16%) ITIL Certification
3 12 (9.16%) Security Cleared
4 11 (8.40%) SC Cleared
5 2 (1.53%) ITIL Foundation Certificate
6 1 (0.76%) ISTQB Foundation Certification
6 1 (0.76%) MOS
6 1 (0.76%) ISTQB
6 1 (0.76%) Microsoft Certification
6 1 (0.76%) PRINCE2 Certification
6 1 (0.76%) MCP
6 1 (0.76%) MCSE
Quality Assurance & Compliance
1 15 (11.45%) SLA
2 5 (3.82%) COBIT
3 2 (1.53%) Data Quality
4 1 (0.76%) QA
System Software
1 3 (2.29%) VMware Infrastructure
2 1 (0.76%) Active Directory
Vendors
1 15 (11.45%) Microsoft
2 9 (6.87%) Cisco
3 8 (6.11%) VMware
4 7 (5.34%) BMC
5 4 (3.05%) Symantec
5 4 (3.05%) Citrix
5 4 (3.05%) Avaya
6 3 (2.29%) Oracle
7 2 (1.53%) IBM
7 2 (1.53%) Nortel
7 2 (1.53%) Remedy
7 2 (1.53%) ION Trading
7 2 (1.53%) webMethods
8 1 (0.76%) Fortinet
8 1 (0.76%) RedPrairie
8 1 (0.76%) ArcSight
8 1 (0.76%) Cognizant
8 1 (0.76%) JDA
8 1 (0.76%) Juniper
8 1 (0.76%) SAP
Birmingham, West Midlands (County)
NES Global Talent
Salary: £50000 to £60000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Robert Half
Salary: £40000 - £45000 per annum + Car
Posted: Yesterday
Birmingham, West Midlands (County)
Robert Half
Salary: £55000 - £60000 per annum + Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Streamline Connections
Salary: £60000 - £70000 per annum + excellent benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Global Technology Solutions Ltd
Salary: £60000 - £70000 per annum + car allowance + bonus + benefits
Posted: 2 days ago
Birmingham
The People Network
Salary: £70000 - £85000 per annum + Excellent Benefits
Posted: 16 days ago
Wythall, Birmingham
Jumar Solutions
Posted: 22 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £30000.00 - £35000.00 per annum
Posted: 22 days ago