The table below looks at the statistics for Service Management skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 52 63 85
Rank change year-on-year
+11 +22
Permanent jobs citing Service Management 89 69 29
As % of all permanent IT jobs located in Birmingham 3.90% 3.21% 1.66%
As % of the Processes & Methodologies category 4.89% 3.98% 2.40%
Number of salaries quoted 82 62 24
Average salary £62,500 £50,000 £45,000
Average salary % change year-on-year
+25.00% +11.11%
90% offered a salary of more than £40,100 £33,500 £28,700
10% offered a salary of more than £72,500 £55,000 £65,250
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1819 1735 1209
As % of all permanent IT jobs located in Birmingham 79.78% 80.77% 69.32%
Number of salaries quoted 1569 1563 1018
Average salary £50,000 £45,000 £42,500
Average salary % change year-on-year
+11.11% +5.88%
90% offered a salary of more than £30,000 £27,500 £29,000
10% offered a salary of more than £70,000 £70,000 £65,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Birmingham

Service Management
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Birmingham region.

Service Management Salary Trend in Birmingham

Service Management
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Management across the Birmingham region over the 3 months to 16 September 2014.

Service Management Salary Histogram in Birmingham

Service Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 16 September 2014, IT jobs across the Birmingham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 125 (84.46%) ITIL
2 42 (28.38%) Service Delivery
3 40 (27.03%) Project Management
4 37 (25.00%) Finance
5 35 (23.65%) ITSM
6 31 (20.95%) PRINCE2
7 29 (19.59%) ISEB
7 29 (19.59%) Incident Management
7 29 (19.59%) Transition Management
8 28 (18.92%) Change Management
9 27 (18.24%) Problem Management
10 25 (16.89%) Business Development
11 24 (16.22%) Degree
11 24 (16.22%) Law
12 19 (12.84%) UNIX
13 17 (11.49%) Stakeholder Management
14 15 (10.14%) Matrix Management
14 15 (10.14%) SLA
14 15 (10.14%) Capacity Management
15 14 (9.46%) Telecoms
15 14 (9.46%) Microsoft
15 14 (9.46%) ITIL Certification
16 13 (8.78%) Windows
16 13 (8.78%) Banking
16 13 (8.78%) Security Cleared
17 12 (8.11%) SC Cleared
17 12 (8.11%) Analytical Skills
17 12 (8.11%) assyst
17 12 (8.11%) Knowledge Management
18 11 (7.43%) Supplier Management

Service Management
Top Related IT Skills in Birmingham by Category

For the 6 months to 16 September 2014, IT jobs across the Birmingham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (3.38%) SharePoint
2 4 (2.70%) SharePoint 2013
3 2 (1.35%) CMS
3 2 (1.35%) Tomcat
4 1 (0.68%) Apache
4 1 (0.68%) IIS
Applications
1 4 (2.70%) InfoPath
2 3 (2.03%) MS PowerPoint
3 2 (1.35%) MS Excel
4 1 (0.68%) MS Project
4 1 (0.68%) MS Office
Business Applications
1 12 (8.11%) assyst
2 1 (0.68%) Remedy ITSM
2 1 (0.68%) Dynamics NAV
2 1 (0.68%) Dynamics AX
Cloud Services
1 1 (0.68%) Cloud Computing
Communications & Networking
1 4 (2.70%) VPN
1 4 (2.70%) PABX
2 2 (1.35%) Nortel Meridian
2 2 (1.35%) Symposium
2 2 (1.35%) Internet
3 1 (0.68%) Network Security
3 1 (0.68%) Cisco ASA
Database & Business Intelligence
1 2 (1.35%) Oracle Database
2 1 (0.68%) SQL Server
General
1 37 (25.00%) Finance
2 24 (16.22%) Law
3 14 (9.46%) Telecoms
4 13 (8.78%) Banking
5 8 (5.41%) Manufacturing
6 7 (4.73%) Legal
7 4 (2.70%) Marketing
7 4 (2.70%) Investment Banking
7 4 (2.70%) Automotive
8 2 (1.35%) Back Office
9 1 (0.68%) Retail
9 1 (0.68%) Billing
Job Titles
1 35 (23.65%) Service Manager
2 29 (19.59%) Transition Manager
3 25 (16.89%) Senior Manager
4 15 (10.14%) Senior Service Manager
4 15 (10.14%) Architect
4 15 (10.14%) Service Transition Manager
5 12 (8.11%) Delivery Manager
6 8 (5.41%) Team Leader
6 8 (5.41%) IT Services Manager
7 6 (4.05%) Incident Manager
7 6 (4.05%) Change Manager
7 6 (4.05%) Analyst
8 5 (3.38%) Head of Managed Services
8 5 (3.38%) Service Analyst
8 5 (3.38%) Services Delivery Manager
8 5 (3.38%) Service Management Analyst
9 4 (2.70%) Business Manager
9 4 (2.70%) NOC Engineer
9 4 (2.70%) Head of Service Delivery
9 4 (2.70%) Technical Design Authority
Libraries, Frameworks & Software Standards
1 4 (2.70%) Middleware
2 3 (2.03%) Flash
3 1 (0.68%) WebSphere Message Broker
Miscellaneous
1 12 (8.11%) Analytical Skills
2 11 (7.43%) CMDB
3 3 (2.03%) Management Information System
3 3 (2.03%) GIS
3 3 (2.03%) Life Science
4 2 (1.35%) Statistics
5 1 (0.68%) Mainframe
5 1 (0.68%) Blackberry
Operating Systems
1 19 (12.84%) UNIX
2 13 (8.78%) Windows
3 2 (1.35%) Linux
Processes & Methodologies
1 125 (84.46%) ITIL
2 42 (28.38%) Service Delivery
3 40 (27.03%) Project Management
4 35 (23.65%) ITSM
5 31 (20.95%) PRINCE2
6 29 (19.59%) Incident Management
6 29 (19.59%) Transition Management
7 28 (18.92%) Change Management
8 27 (18.24%) Problem Management
9 25 (16.89%) Business Development
10 17 (11.49%) Stakeholder Management
11 15 (10.14%) Matrix Management
11 15 (10.14%) Capacity Management
12 12 (8.11%) Knowledge Management
13 11 (7.43%) Supplier Management
13 11 (7.43%) Continuous Improvement
13 11 (7.43%) Release Management
14 10 (6.76%) Data Migration
14 10 (6.76%) Migration
15 7 (4.73%) Data Analysis
Programming Languages
1 9 (6.08%) SQL
Qualifications
1 29 (19.59%) ISEB
2 24 (16.22%) Degree
3 14 (9.46%) ITIL Certification
4 13 (8.78%) Security Cleared
5 12 (8.11%) SC Cleared
6 2 (1.35%) ITIL Foundation Certificate
7 1 (0.68%) ISTQB Foundation Certification
7 1 (0.68%) Microsoft Certification
7 1 (0.68%) PRINCE2 Certification
7 1 (0.68%) MCP
7 1 (0.68%) MCSE
7 1 (0.68%) MOS
7 1 (0.68%) ISTQB
Quality Assurance & Compliance
1 15 (10.14%) SLA
2 4 (2.70%) COBIT
3 2 (1.35%) Data Quality
4 1 (0.68%) QA
System Software
1 4 (2.70%) VMware Infrastructure
2 1 (0.68%) Active Directory
Systems Management
1 1 (0.68%) SCOM
Vendors
1 14 (9.46%) Microsoft
2 10 (6.76%) BMC
3 9 (6.08%) Cisco
3 9 (6.08%) VMware
4 4 (2.70%) Avaya
4 4 (2.70%) Citrix
4 4 (2.70%) Symantec
5 3 (2.03%) Oracle
6 2 (1.35%) ION Trading
6 2 (1.35%) IBM
6 2 (1.35%) Nortel
6 2 (1.35%) Remedy
6 2 (1.35%) webMethods
7 1 (0.68%) ArcSight
7 1 (0.68%) HP
7 1 (0.68%) Juniper
7 1 (0.68%) Cognizant
7 1 (0.68%) SAP
7 1 (0.68%) Fortinet
Birmingham, West Midlands (County)
Big Red Recruitment
Salary: £21000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
NES Global Talent
Salary: £65000 to £75000 per annum - Car, Pension etc
Posted: 5 days ago
Birmingham, West Midlands (County)
TEKsystems
Salary: £40000 - £55000 per annum + Package
Posted: 6 days ago
Birmingham
The People Network
Salary: £70000 - £75000 per annum + Package
Posted: 13 days ago