The table below looks at the statistics for Service Management skills in IT jobs advertised for the Birmingham region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 25 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 34 65 62
Rank change year-on-year
+31 -3
Permanent jobs citing Service Management 135 77 60
As % of all permanent IT jobs located in Birmingham 5.71% 3.76% 3.13%
As % of the Processes & Methodologies category 6.67% 4.41% 3.70%
Number of salaries quoted 82 44 55
Median salary £48,750 £50,000 £60,000
Median salary % change year-on-year
-2.50% -16.66%
90% offered a salary of more than £22,500 £30,600 £40,200
10% offered a salary of more than £70,000 £71,750 £74,500
UK excluding London median salary £44,500 £45,000 £44,000
% change year-on-year
-1.11% +2.27%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
2023 1748 1621
As % of all permanent IT jobs located in Birmingham 85.58% 85.27% 84.43%
Number of salaries quoted 1485 1430 1412
Median salary £45,000 £45,000 £47,500
Median salary % change year-on-year
- -5.26%
90% offered a salary of more than £27,500 £30,000 £29,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Birmingham

Service Management
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Birmingham region.

Service Management Salary Trend in Birmingham

Service Management
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Management across the Birmingham region over the 3 months to 25 July 2016.

Service Management Salary Histogram in Birmingham

Service Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 25 July 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for Service Management.

1 201 (71.28%) ITIL
2 97 (34.40%) Service Delivery
3 86 (30.50%) Data Centre
4 84 (29.79%) Project Management
5 65 (23.05%) ServiceNow
6 58 (20.57%) Finance
7 56 (19.86%) Continuous Improvement
8 55 (19.50%) Analytical Skills
8 55 (19.50%) Change Management
9 53 (18.79%) PRINCE2
10 51 (18.09%) CMDB
11 50 (17.73%) ITSM
12 44 (15.60%) Process Improvement
13 43 (15.25%) ITIL Certification
14 42 (14.89%) Degree
15 41 (14.54%) Problem Management
16 40 (14.18%) ITIL V3
17 37 (13.12%) Customer Engagement
17 37 (13.12%) MySQL
18 36 (12.77%) Capacity Planning
19 35 (12.41%) Stakeholder Management
20 34 (12.06%) Agile Software Development
20 34 (12.06%) Windows
20 34 (12.06%) ISEB
21 33 (11.70%) Business Development
22 32 (11.35%) Java
22 32 (11.35%) Retail
23 31 (10.99%) CRM
24 30 (10.64%) SLA
24 30 (10.64%) Configuration Management

Service Management
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (3.55%) SharePoint
2 6 (2.13%) OpenStack
3 4 (1.42%) Exchange Server 2013
3 4 (1.42%) WordPress
4 2 (0.71%) Adobe Experience Manager
4 2 (0.71%) CMS
4 2 (0.71%) JBoss
4 2 (0.71%) OpenEdge
5 1 (0.35%) Moodle
5 1 (0.35%) SAS
Applications
1 13 (4.61%) MS Excel
2 5 (1.77%) MS Office
3 3 (1.06%) MS PowerPoint
3 3 (1.06%) MS Visio
4 1 (0.35%) MS Project
Business Applications
1 22 (7.80%) assyst
2 17 (6.03%) Remedy ITSM
3 12 (4.26%) Eloqua
4 2 (0.71%) SAP EHS
4 2 (0.71%) SAP HR
4 2 (0.71%) SAP Payroll
5 1 (0.35%) SAP ERP
Cloud Services
1 25 (8.87%) Microsoft Azure
2 22 (7.80%) Amazon AWS
3 18 (6.38%) PaaS
4 16 (5.67%) Amazon EC2
4 16 (5.67%) IaaS
5 10 (3.55%) SaaS
6 6 (2.13%) Cloud Computing
7 5 (1.77%) Office 365
8 2 (0.71%) GitHub
Communications & Networking
1 22 (7.80%) WAN
2 15 (5.32%) Firewall
3 12 (4.26%) LAN
4 9 (3.19%) Wireless
5 6 (2.13%) Cisco Nexus
6 5 (1.77%) IP Telephony
6 5 (1.77%) LDAP
7 4 (1.42%) Cisco ASA
7 4 (1.42%) EIGRP
7 4 (1.42%) OSPF
7 4 (1.42%) SAN
7 4 (1.42%) Wi-Fi
8 3 (1.06%) Network Security
8 3 (1.06%) PABX
8 3 (1.06%) VoIP
9 1 (0.35%) ADSL
9 1 (0.35%) DNS
9 1 (0.35%) DSL
9 1 (0.35%) TCP/IP
9 1 (0.35%) VPN
Database & Business Intelligence
1 37 (13.12%) MySQL
2 23 (8.16%) SQL Server
3 16 (5.67%) DB2
4 6 (2.13%) Apache Cassandra
4 6 (2.13%) MongoDB
4 6 (2.13%) Neo4j
4 6 (2.13%) NoSQL
5 2 (0.71%) EDRMS
5 2 (0.71%) SQL Server 2008
6 1 (0.35%) Oracle Exadata
6 1 (0.35%) SAP BW
Development Applications
1 18 (6.38%) Git (software)
1 18 (6.38%) Jenkins
1 18 (6.38%) Maven
2 12 (4.26%) Ant
2 12 (4.26%) Eclipse
3 7 (2.48%) Cucumber
4 6 (2.13%) Vagrant
5 2 (0.71%) Team Foundation Server
5 2 (0.71%) Visual Studio
General
1 58 (20.57%) Finance
2 32 (11.35%) Retail
3 27 (9.57%) Publishing
4 15 (5.32%) Manufacturing
5 13 (4.61%) Marketing
6 7 (2.48%) Legal
7 6 (2.13%) Telecoms
8 5 (1.77%) Banking
9 1 (0.35%) Law
9 1 (0.35%) Local Government
Job Titles
1 36 (12.77%) Analyst
2 32 (11.35%) IT Manager
3 28 (9.93%) Project Manager
4 25 (8.87%) Service Management Manager
5 22 (7.80%) Problem Manager
6 21 (7.45%) Service Management Project Manager
7 20 (7.09%) Data Centre Engineer
7 20 (7.09%) Monitoring Engineer
8 18 (6.38%) Architect
8 18 (6.38%) IT Services Manager
8 18 (6.38%) Solutions Architect
9 17 (6.03%) Transition Manager
10 16 (5.67%) Developer
10 16 (5.67%) Development Manager
10 16 (5.67%) ITSM Project Manager
11 14 (4.96%) Support Analyst
12 13 (4.61%) Implementation Manager
12 13 (4.61%) Implementation Project Manager
12 13 (4.61%) IT Project Manager
12 13 (4.61%) Project Implementation Manager
Libraries, Frameworks & Software Standards
1 27 (9.57%) CSS
1 27 (9.57%) HTML
1 27 (9.57%) XML
2 21 (7.45%) REST
2 21 (7.45%) SOAP
3 14 (4.96%) jQuery
3 14 (4.96%) JSON
4 12 (4.26%) Ajax
4 12 (4.26%) J2EE
4 12 (4.26%) Web Services
5 9 (3.19%) AngularJS
5 9 (3.19%) Twitter Bootstrap
6 7 (2.48%) Ruby on Rails
7 6 (2.13%) ActiveMQ
7 6 (2.13%) Apache Camel
7 6 (2.13%) ELK Stack
7 6 (2.13%) RabbitMQ
7 6 (2.13%) Sensu
7 6 (2.13%) Spring
7 6 (2.13%) Spring MVC
Miscellaneous
1 86 (30.50%) Data Centre
2 55 (19.50%) Analytical Skills
3 51 (18.09%) CMDB
4 26 (9.22%) Computer Science
5 14 (4.96%) Management Information System
6 10 (3.55%) Life Science
7 9 (3.19%) Virtual Team
8 5 (1.77%) Statistics
9 4 (1.42%) Replication
10 2 (0.71%) Mathematics
10 2 (0.71%) N-Tier
10 2 (0.71%) Physics
10 2 (0.71%) Security Operations Centre
11 1 (0.35%) Blackberry
11 1 (0.35%) iPad
11 1 (0.35%) Mobile App
11 1 (0.35%) PKI
11 1 (0.35%) VLE
Operating Systems
1 34 (12.06%) Windows
2 25 (8.87%) Linux
3 23 (8.16%) Unix
4 6 (2.13%) Windows Server
5 2 (0.71%) Windows Server 2012
6 1 (0.35%) Android
6 1 (0.35%) Apple iOS
6 1 (0.35%) BlackBerry OS
6 1 (0.35%) Mac OS X
6 1 (0.35%) Windows 7
6 1 (0.35%) Windows XP
Processes & Methodologies
1 201 (71.28%) ITIL
2 97 (34.40%) Service Delivery
3 84 (29.79%) Project Management
4 56 (19.86%) Continuous Improvement
5 55 (19.50%) Change Management
6 53 (18.79%) PRINCE2
7 50 (17.73%) ITSM
8 44 (15.60%) Process Improvement
9 41 (14.54%) Problem Management
10 40 (14.18%) ITIL V3
11 37 (13.12%) Customer Engagement
12 36 (12.77%) Capacity Planning
13 35 (12.41%) Stakeholder Management
14 34 (12.06%) Agile Software Development
15 33 (11.70%) Business Development
16 31 (10.99%) CRM
17 30 (10.64%) Configuration Management
17 30 (10.64%) Mentoring
18 28 (9.93%) Line Management
18 28 (9.93%) Release Management
Programming Languages
1 32 (11.35%) Java
2 25 (8.87%) JavaScript
3 20 (7.09%) SQL
4 13 (4.61%) Ruby
5 6 (2.13%) C#
5 6 (2.13%) Clojure
5 6 (2.13%) Groovy
5 6 (2.13%) Scala
6 2 (0.71%) PHP
6 2 (0.71%) T-SQL
Qualifications
1 43 (15.25%) ITIL Certification
2 42 (14.89%) Degree
3 34 (12.06%) ISEB
4 22 (7.80%) PMI Certification
4 22 (7.80%) PMP
5 18 (6.38%) CCNA
5 18 (6.38%) Cisco Certification
6 7 (2.48%) Security Cleared
7 6 (2.13%) CCNP
7 6 (2.13%) Microsoft Certification
8 5 (1.77%) CISSP
9 3 (1.06%) MCSE
10 2 (0.71%) CISM
10 2 (0.71%) MCSA
11 1 (0.35%) BC Cleared
11 1 (0.35%) PRINCE2 Certification
11 1 (0.35%) SC Cleared
Quality Assurance & Compliance
1 30 (10.64%) SLA
2 6 (2.13%) COBIT
System Software
1 26 (9.22%) VMware Infrastructure
2 16 (5.67%) Virtual Machines
3 3 (1.06%) Active Directory
Systems Management
1 22 (7.80%) SCCM
2 21 (7.45%) SCOM
3 20 (7.09%) Tivoli
4 16 (5.67%) SCVMM
5 6 (2.13%) Grafana
5 6 (2.13%) Graphite
5 6 (2.13%) Packer
5 6 (2.13%) Puppet
5 6 (2.13%) Terraform
5 6 (2.13%) Uchiwa
6 2 (0.71%) SolarWinds Orion
Vendors
1 65 (23.05%) ServiceNow
2 29 (10.28%) Cisco
3 26 (9.22%) VMware
4 23 (8.16%) HP
4 23 (8.16%) Juniper
5 22 (7.80%) CheckPoint
5 22 (7.80%) Remedy
6 18 (6.38%) SAP
7 17 (6.03%) BMC
7 17 (6.03%) Citrix
7 17 (6.03%) Oracle
8 16 (5.67%) EMC
8 16 (5.67%) IBM
8 16 (5.67%) Microsoft
8 16 (5.67%) NetApp
9 11 (3.90%) SolarWinds
10 6 (2.13%) Atlassian
10 6 (2.13%) F5
10 6 (2.13%) MuleSoft
10 6 (2.13%) WSO2
Birmingham, West Midlands (County)
Insolvency Service
Salary: £49,511 - 55,700 per year
Posted: 14 hours ago
Birmingham, West Midlands (County)
TEKsystems
Salary: £28000 - £33000 per annum
Posted: 23 hours ago
Birmingham
aap3
Salary: £60000 - £70000 per annum + Industry leading Benefits&Training
Posted: 19 hours ago
Birmingham, West Midlands (County)
Plan-net
Salary: Market rate
Posted: 3 days ago
Birmingham, West Midlands (County)
VIQU
Salary: £25k - 30k per year
Posted: 6 days ago
Birmingham, West Midlands (County)
Capita Resourcing - IT Resourcing
Salary: £0.00 - £70000 per annum + benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
Coal IT Services
Salary: From £28,000 to £30,000 per annum plus excellent benefits / bonus - Tr
Posted: 5 days ago
Birmingham, West Midlands (County)
Insolvency Service
Salary: £20,895 to £25,074 plus excellent benefits
Posted: 19 days ago
Birmingham, West Midlands (County)
Lorien Resourcing
Salary: £65000 - £75000 per annum + Car Allowance + 30%
Posted: 4 days ago
Birmingham, West Midlands (County)
Insolvency Service
Salary: £31,559 - £37,871 plus excellent benefits
Posted: 19 days ago
Birmingham, West Midlands (County)
Insolvency Service
Salary: £40,249 to £45,280 plus excellent benefits
Posted: 19 days ago
Birmingham, West Midlands (County)
Via Resource
Salary: From £350 to £46,000 per annum Plus Bonus & Benefits
Posted: 3 days ago
Birmingham
Capita plc
Salary: £60000 - £65000 per annum + Benefits
Posted: 13 days ago
Birmingham
Ampersand Consulting
Salary: £65000 - £70000 per annum + Benefits
Posted: 25 days ago
Birmingham, West Midlands (County)
Insolvency Service
Salary: £49,511 to £55,700 plus excellent benefits
Posted: 19 days ago