The table below looks at the statistics for Service Management skills in IT jobs advertised for the Birmingham region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 23 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Service Management
West Midlands / Birmingham
Rank 43 70 62
Rank change year-on-year
+27 -8
Permanent jobs citing Service Management 102 55 68
As % of all permanent IT jobs located in Birmingham 5.35% 2.92% 3.73%
As % of the Processes & Methodologies category 5.96% 3.42% 4.50%
Number of salaries quoted 40 36 61
Median salary £47,380 £50,000 £50,000
Median salary % change year-on-year
-5.24% -
90% offered a salary of more than £24,000 £33,250 £35,000
10% offered a salary of more than £75,000 £80,000 £70,000
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year
+5.88% -5.55%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1711 1610 1511
As % of all permanent IT jobs located in Birmingham 89.77% 85.59% 82.93%
Number of salaries quoted 1272 1355 1357
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year
+5.88% -
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £62,500 £70,000 £62,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Birmingham

Service Management
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Birmingham region.

Service Management Salary Trend in Birmingham

Service Management
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Management across the Birmingham region over the 3 months to 23 January 2017.

Service Management Salary Histogram in Birmingham

Service Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 23 January 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for Service Management.

1 187 (75.71%) ITIL
2 108 (43.72%) Data Centre
3 92 (37.25%) Service Delivery
4 91 (36.84%) Project Management
5 87 (35.22%) Finance
5 87 (35.22%) Continuous Improvement
6 84 (34.01%) ITIL V3
7 79 (31.98%) Change Management
8 71 (28.74%) Retail
8 71 (28.74%) Analytical Skills
9 66 (26.72%) PRINCE2
10 56 (22.67%) Problem Management
11 52 (21.05%) CMDB
11 52 (21.05%) Cisco
11 52 (21.05%) Presales
12 47 (19.03%) Capacity Planning
12 47 (19.03%) PMP
12 47 (19.03%) PMI Certification
13 45 (18.22%) Degree
14 44 (17.81%) Publishing
15 43 (17.41%) Line Management
16 42 (17.00%) IT Governance
17 41 (16.60%) Requirements Analysis
17 41 (16.60%) ITSM
17 41 (16.60%) Windows
18 40 (16.19%) ISEB
18 40 (16.19%) VMware
18 40 (16.19%) VMware Infrastructure
19 39 (15.79%) Computer Science
19 39 (15.79%) HP

Service Management
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (4.45%) SharePoint
2 2 (0.81%) MS Exchange
3 1 (0.40%) Apache
3 1 (0.40%) BizTalk Server
3 1 (0.40%) Exchange Server 2010
3 1 (0.40%) IIS
3 1 (0.40%) Moodle
Applications
1 38 (15.38%) MS Excel
2 9 (3.64%) MS Office
Business Applications
1 34 (13.77%) assyst
2 13 (5.26%) Sentinel
3 3 (1.21%) Remedy ITSM
4 2 (0.81%) SAP Retail
5 1 (0.40%) Dynamics CRM
Cloud Services
1 36 (14.57%) Microsoft Azure
2 33 (13.36%) Amazon AWS
3 29 (11.74%) Amazon EC2
3 29 (11.74%) IaaS
3 29 (11.74%) PaaS
4 5 (2.02%) Office 365
5 2 (0.81%) GitHub
Communications & Networking
1 18 (7.29%) Firewall
1 18 (7.29%) WAN
2 12 (4.86%) DHCP
2 12 (4.86%) DNS
3 10 (4.05%) LAN
4 9 (3.64%) Network Security
5 7 (2.83%) Internet
6 5 (2.02%) LDAP
7 4 (1.62%) VLAN
8 3 (1.21%) Intrusion Detection
8 3 (1.21%) WLAN
9 2 (0.81%) DSL
9 2 (0.81%) PABX
9 2 (0.81%) VoIP
9 2 (0.81%) Wi-Fi
10 1 (0.40%) DMZ
10 1 (0.40%) Intranet
10 1 (0.40%) TCP/IP
10 1 (0.40%) VPN
Database & Business Intelligence
1 39 (15.79%) MySQL
2 32 (12.96%) SQL Server
3 29 (11.74%) DB2
4 2 (0.81%) EDRMS
5 1 (0.40%) Crystal Reports
5 1 (0.40%) Relational Database
Development Applications
1 13 (5.26%) Cucumber
2 4 (1.62%) CruiseControl
2 4 (1.62%) NUnit
2 4 (1.62%) Subversion
2 4 (1.62%) Visual Studio
3 3 (1.21%) JUnit
3 3 (1.21%) Team Foundation Server
General
1 87 (35.22%) Finance
2 71 (28.74%) Retail
3 44 (17.81%) Publishing
4 11 (4.45%) Telecoms
5 7 (2.83%) Legal
6 4 (1.62%) Manufacturing
7 3 (1.21%) Law
8 2 (0.81%) Banking
9 1 (0.40%) Investment Banking
9 1 (0.40%) Marketing
9 1 (0.40%) Retail Banking
Job Titles
1 46 (18.62%) Architect
2 30 (12.15%) Solutions Architect
3 24 (9.72%) Analyst
4 17 (6.88%) Problem Manager
5 16 (6.48%) Data Centre Engineer
5 16 (6.48%) Monitoring Engineer
6 13 (5.26%) Developer
6 13 (5.26%) Head of Service Management
6 13 (5.26%) Security Officer
6 13 (5.26%) Service Manager
7 11 (4.45%) Information Officer
7 11 (4.45%) Information Security Officer
7 11 (4.45%) Infrastructure Engineer
8 9 (3.64%) Author
8 9 (3.64%) Support Analyst
8 9 (3.64%) Technical Author
8 9 (3.64%) Technical Specialist
9 8 (3.24%) Head of IT
9 8 (3.24%) IT Analyst
10 7 (2.83%) Delivery Manager
Libraries, Frameworks & Software Standards
1 17 (6.88%) HTML
2 16 (6.48%) CSS
3 13 (5.26%) REST
3 13 (5.26%) Ruby on Rails
3 13 (5.26%) SOAP
3 13 (5.26%) Twitter Bootstrap
3 13 (5.26%) Web Services
4 9 (3.64%) .NET
4 9 (3.64%) AngularJS
4 9 (3.64%) XML
5 4 (1.62%) jQuery
6 3 (1.21%) Spring
7 1 (0.40%) LAMP
7 1 (0.40%) Middleware
7 1 (0.40%) WCF
Miscellaneous
1 108 (43.72%) Data Centre
2 71 (28.74%) Analytical Skills
3 52 (21.05%) CMDB
4 39 (15.79%) Computer Science
5 26 (10.53%) Management Information System
6 13 (5.26%) CESG
6 13 (5.26%) Cryptography
6 13 (5.26%) Freedom of Information
6 13 (5.26%) Video Conferencing
7 9 (3.64%) Enterprise Storage
8 5 (2.02%) N-Tier
9 4 (1.62%) Virtual Team
10 3 (1.21%) Enterprise Software
10 3 (1.21%) FMCG
10 3 (1.21%) iPad
10 3 (1.21%) NHS
10 3 (1.21%) Performance Metrics
11 2 (0.81%) Mathematics
11 2 (0.81%) Physics
12 1 (0.40%) Life Science
Operating Systems
1 41 (16.60%) Windows
2 21 (8.50%) Linux
3 17 (6.88%) Unix
4 11 (4.45%) Windows Server
5 10 (4.05%) Windows Server 2012
6 6 (2.43%) Windows 7
7 3 (1.21%) Windows Server 2003
7 3 (1.21%) Windows Server 2008
7 3 (1.21%) Windows XP
8 1 (0.40%) Solaris
8 1 (0.40%) Windows 8
Processes & Methodologies
1 187 (75.71%) ITIL
2 92 (37.25%) Service Delivery
3 91 (36.84%) Project Management
4 87 (35.22%) Continuous Improvement
5 84 (34.01%) ITIL V3
6 79 (31.98%) Change Management
7 66 (26.72%) PRINCE2
8 56 (22.67%) Problem Management
9 52 (21.05%) Presales
10 47 (19.03%) Capacity Planning
11 43 (17.41%) Line Management
12 42 (17.00%) IT Governance
13 41 (16.60%) ITSM
13 41 (16.60%) Requirements Analysis
14 38 (15.38%) Gantt Chart
14 38 (15.38%) Software Engineering
14 38 (15.38%) Technical Architecture
14 38 (15.38%) TOGAF
14 38 (15.38%) Zachman Framework
15 31 (12.55%) Business Development
Programming Languages
1 37 (14.98%) SQL
2 16 (6.48%) Java
3 15 (6.07%) JavaScript
4 13 (5.26%) Ruby
5 12 (4.86%) C#
6 6 (2.43%) PHP
7 1 (0.40%) C
7 1 (0.40%) Python
7 1 (0.40%) T-SQL
Qualifications
1 47 (19.03%) PMI Certification
1 47 (19.03%) PMP
2 45 (18.22%) Degree
3 40 (16.19%) ISEB
4 34 (13.77%) ITIL Certification
5 15 (6.07%) Cisco Certification
5 15 (6.07%) Security Cleared
6 14 (5.67%) CCNA
6 14 (5.67%) CISM
6 14 (5.67%) CISSP
6 14 (5.67%) SC Cleared
7 13 (5.26%) CISA
8 5 (2.02%) Microsoft Certification
9 4 (1.62%) MCSE
10 1 (0.40%) CCNP
10 1 (0.40%) CCSA
10 1 (0.40%) CCSE
10 1 (0.40%) Check Point Certification
10 1 (0.40%) MCSA
10 1 (0.40%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 20 (8.10%) QA
2 16 (6.48%) SLA
3 14 (5.67%) ISO/IEC 27001
3 14 (5.67%) PCI DSS
4 4 (1.62%) Sarbanes-Oxley
5 2 (0.81%) GxP
5 2 (0.81%) ISO27002
System Software
1 40 (16.19%) VMware Infrastructure
2 29 (11.74%) Virtual Machines
3 19 (7.69%) Active Directory
4 8 (3.24%) Virtual Servers
5 7 (2.83%) Microsoft Virtual Server
6 1 (0.40%) Microsoft App-V
Systems Management
1 29 (11.74%) SCVMM
2 27 (10.93%) SCCM
3 17 (6.88%) SCOM
4 16 (6.48%) Tivoli
5 2 (0.81%) Tivoli Storage Manager
6 1 (0.40%) Ansible
6 1 (0.40%) WSUS
Vendors
1 52 (21.05%) Cisco
2 40 (16.19%) VMware
3 39 (15.79%) CheckPoint
3 39 (15.79%) HP
3 39 (15.79%) Juniper
4 37 (14.98%) ServiceNow
5 34 (13.77%) IBM
6 32 (12.96%) BMC
6 32 (12.96%) Microsoft
7 30 (12.15%) NetApp
7 30 (12.15%) Oracle
8 29 (11.74%) Citrix
8 29 (11.74%) EMC
9 9 (3.64%) Brocade
9 9 (3.64%) F5
9 9 (3.64%) Fortinet
9 9 (3.64%) LANDesk
10 8 (3.24%) Remedy
11 4 (1.62%) Apple
11 4 (1.62%) SolarWinds
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: up to £65K + Car + Excellent Benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
ReThink Recruitment
Salary: £48000 - £550000 per annum + great benefits package
Posted: 4 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: up to £65K + Car + Excellent Benefits
Posted: 5 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £29433.00 - £31991.00 per annum
Posted: 10 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £45K + Excellent Benefits
Posted: 5 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £20335.00 per annum
Posted: 14 days ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: £60,000 - £75,000
Posted: 3 days ago
Birmingham
Computacenter
Salary: Competitive
Posted: 13 days ago
Birmingham, West Midlands (County)
NACRO
Salary: £62,525 per annum
Posted: 12 days ago