The table below looks at the statistics for Service Management skills in IT jobs advertised for the Birmingham region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 24 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Service Management
West Midlands / Birmingham
Rank 56 73 70
Rank change year-on-year
+17 -3
Permanent jobs citing Service Management 76 62 56
As % of all permanent IT jobs located in Birmingham 4.26% 2.86% 3.14%
As % of the Processes & Methodologies category 4.68% 3.31% 3.85%
Number of salaries quoted 28 43 47
Median salary £37,500 £50,000 £50,000
Median salary % change year-on-year
-25.00% -
90% offered a salary of more than £23,550 £34,000 £39,000
10% offered a salary of more than £62,500 £60,000 £70,000
UK excluding London median salary £44,000 £43,596 £45,000
% change year-on-year
+0.92% -3.12%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1623 1872 1455
As % of all permanent IT jobs located in Birmingham 91.03% 86.43% 81.60%
Number of salaries quoted 1249 1529 1268
Median salary £45,000 £43,845 £43,000
Median salary % change year-on-year
+2.63% +1.96%
90% offered a salary of more than £29,000 £30,000 £30,000
10% offered a salary of more than £62,500 £70,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Birmingham

Service Management
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Birmingham region.

Service Management Salary Trend in Birmingham

Service Management
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Management across the Birmingham region over the 3 months to 24 February 2017.

Service Management Salary Histogram in Birmingham

Service Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 24 February 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for Service Management.

1 147 (74.24%) ITIL
2 92 (46.46%) Data Centre
3 85 (42.93%) Service Delivery
4 72 (36.36%) Continuous Improvement
5 71 (35.86%) Project Management
6 69 (34.85%) Finance
7 66 (33.33%) Change Management
8 65 (32.83%) ITIL V3
9 60 (30.30%) Retail
10 56 (28.28%) Analytical Skills
11 51 (25.76%) PRINCE2
12 48 (24.24%) Problem Management
13 46 (23.23%) Presales
14 44 (22.22%) CMDB
15 42 (21.21%) Line Management
15 42 (21.21%) Capacity Planning
16 41 (20.71%) Cisco
17 40 (20.20%) IT Governance
18 38 (19.19%) PMP
18 38 (19.19%) PMI Certification
18 38 (19.19%) MS Excel
19 37 (18.69%) Publishing
19 37 (18.69%) Degree
20 34 (17.17%) Windows
21 33 (16.67%) MySQL
21 33 (16.67%) assyst
21 33 (16.67%) Computer Science
21 33 (16.67%) ServiceNow
22 32 (16.16%) VMware Infrastructure
22 32 (16.16%) Technical Architecture

Service Management
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (3.54%) SharePoint
2 2 (1.01%) MS Exchange
3 1 (0.51%) Apache
3 1 (0.51%) BizTalk Server
3 1 (0.51%) Exchange Server 2010
3 1 (0.51%) IIS
3 1 (0.51%) Moodle
Applications
1 38 (19.19%) MS Excel
2 10 (5.05%) MS Office
Business Applications
1 33 (16.67%) assyst
2 14 (7.07%) Sentinel
3 3 (1.52%) Remedy ITSM
4 2 (1.01%) SAP CAR
4 2 (1.01%) SAP Forecasting and Replenishment
4 2 (1.01%) SAP POS DM
4 2 (1.01%) SAP Retail
5 1 (0.51%) Dynamics CRM
Cloud Services
1 31 (15.66%) Amazon AWS
1 31 (15.66%) Microsoft Azure
2 27 (13.64%) Amazon EC2
3 26 (13.13%) IaaS
3 26 (13.13%) PaaS
4 2 (1.01%) Office 365
Communications & Networking
1 14 (7.07%) Firewall
1 14 (7.07%) WAN
2 10 (5.05%) LAN
3 9 (4.55%) Network Security
4 6 (3.03%) DHCP
4 6 (3.03%) DNS
5 5 (2.53%) Internet
6 4 (2.02%) VLAN
7 3 (1.52%) Intrusion Detection
7 3 (1.52%) LDAP
7 3 (1.52%) WLAN
8 2 (1.01%) DSL
8 2 (1.01%) PABX
8 2 (1.01%) VoIP
8 2 (1.01%) Wi-Fi
9 1 (0.51%) DMZ
9 1 (0.51%) Intranet
9 1 (0.51%) TCP/IP
9 1 (0.51%) VPN
Database & Business Intelligence
1 33 (16.67%) MySQL
2 28 (14.14%) SQL Server
3 27 (13.64%) DB2
Development Applications
1 7 (3.54%) Cucumber
2 3 (1.52%) JUnit
3 2 (1.01%) CruiseControl
3 2 (1.01%) NUnit
3 2 (1.01%) Subversion
3 2 (1.01%) Visual Studio
4 1 (0.51%) Team Foundation Server
General
1 69 (34.85%) Finance
2 60 (30.30%) Retail
3 37 (18.69%) Publishing
4 10 (5.05%) Telecoms
5 7 (3.54%) Legal
6 3 (1.52%) Law
7 2 (1.01%) Banking
7 2 (1.01%) Manufacturing
8 1 (0.51%) Investment Banking
8 1 (0.51%) Marketing
8 1 (0.51%) Retail Banking
Job Titles
1 43 (21.72%) Architect
2 27 (13.64%) Solutions Architect
3 17 (8.59%) Analyst
4 15 (7.58%) Data Centre Engineer
4 15 (7.58%) Problem Manager
5 14 (7.07%) Monitoring Engineer
5 14 (7.07%) Security Officer
6 12 (6.06%) Information Officer
6 12 (6.06%) Information Security Officer
7 10 (5.05%) Head of Service Management
7 10 (5.05%) Service Manager
7 10 (5.05%) Support Analyst
8 8 (4.04%) Security Manager
9 7 (3.54%) Developer
10 6 (3.03%) Author
10 6 (3.03%) Data Architect
10 6 (3.03%) Delivery Manager
10 6 (3.03%) Services Delivery Manager
10 6 (3.03%) Technical Architect
10 6 (3.03%) Technical Author
Libraries, Frameworks & Software Standards
1 10 (5.05%) CSS
1 10 (5.05%) HTML
2 7 (3.54%) .NET
2 7 (3.54%) REST
2 7 (3.54%) Ruby on Rails
2 7 (3.54%) SOAP
2 7 (3.54%) Twitter Bootstrap
2 7 (3.54%) Web Services
3 5 (2.53%) AngularJS
3 5 (2.53%) XML
4 3 (1.52%) Spring
5 2 (1.01%) jQuery
6 1 (0.51%) LAMP
6 1 (0.51%) Middleware
6 1 (0.51%) WCF
Miscellaneous
1 92 (46.46%) Data Centre
2 56 (28.28%) Analytical Skills
3 44 (22.22%) CMDB
4 33 (16.67%) Computer Science
5 19 (9.60%) Management Information System
6 14 (7.07%) CESG
6 14 (7.07%) Freedom of Information
6 14 (7.07%) Video Conferencing
7 5 (2.53%) N-Tier
8 3 (1.52%) Enterprise Storage
8 3 (1.52%) FMCG
8 3 (1.52%) iPad
8 3 (1.52%) NHS
8 3 (1.52%) Virtual Team
9 1 (0.51%) Life Science
9 1 (0.51%) Mobile Banking
9 1 (0.51%) PKI
Operating Systems
1 34 (17.17%) Windows
2 21 (10.61%) Linux
3 15 (7.58%) Unix
4 8 (4.04%) Windows Server
5 6 (3.03%) Windows 7
5 6 (3.03%) Windows Server 2012
6 3 (1.52%) Windows Server 2003
6 3 (1.52%) Windows Server 2008
6 3 (1.52%) Windows XP
7 1 (0.51%) Solaris
7 1 (0.51%) Windows 8
Processes & Methodologies
1 147 (74.24%) ITIL
2 85 (42.93%) Service Delivery
3 72 (36.36%) Continuous Improvement
4 71 (35.86%) Project Management
5 66 (33.33%) Change Management
6 65 (32.83%) ITIL V3
7 51 (25.76%) PRINCE2
8 48 (24.24%) Problem Management
9 46 (23.23%) Presales
10 42 (21.21%) Capacity Planning
10 42 (21.21%) Line Management
11 40 (20.20%) IT Governance
12 32 (16.16%) Technical Architecture
12 32 (16.16%) TOGAF
12 32 (16.16%) Zachman Framework
13 31 (15.66%) Gantt Chart
13 31 (15.66%) Requirements Analysis
13 31 (15.66%) Software Engineering
14 27 (13.64%) Business Development
15 25 (12.63%) Configuration Management
Programming Languages
1 30 (15.15%) SQL
2 10 (5.05%) Java
3 8 (4.04%) C#
4 7 (3.54%) JavaScript
4 7 (3.54%) Ruby
5 6 (3.03%) PHP
6 1 (0.51%) Python
6 1 (0.51%) T-SQL
Qualifications
1 38 (19.19%) PMI Certification
1 38 (19.19%) PMP
2 37 (18.69%) Degree
3 32 (16.16%) ISEB
4 25 (12.63%) ITIL Certification
5 17 (8.59%) CISM
5 17 (8.59%) CISSP
5 17 (8.59%) Security Cleared
6 16 (8.08%) SC Cleared
7 14 (7.07%) CISA
8 11 (5.56%) Cisco Certification
9 10 (5.05%) CCNA
10 5 (2.53%) Microsoft Certification
11 4 (2.02%) MCSE
12 2 (1.01%) PCI QSA
12 2 (1.01%) VMware Certified Professional (VCP)
13 1 (0.51%) CCSE
13 1 (0.51%) ITIL Foundation Certificate
13 1 (0.51%) NCDA
13 1 (0.51%) NCIE
Quality Assurance & Compliance
1 22 (11.11%) QA
2 17 (8.59%) ISO/IEC 27001
3 16 (8.08%) PCI DSS
4 12 (6.06%) SLA
5 5 (2.53%) Sarbanes-Oxley
6 2 (1.01%) GxP
6 2 (1.01%) ISO27002
System Software
1 32 (16.16%) VMware Infrastructure
2 27 (13.64%) Virtual Machines
3 13 (6.57%) Active Directory
4 4 (2.02%) Virtual Servers
5 3 (1.52%) Microsoft Virtual Server
6 1 (0.51%) Microsoft App-V
Systems Management
1 27 (13.64%) SCVMM
2 23 (11.62%) SCCM
3 16 (8.08%) SCOM
4 14 (7.07%) Tivoli
5 5 (2.53%) Tivoli Storage Manager
6 2 (1.01%) WSUS
7 1 (0.51%) Ansible
Vendors
1 41 (20.71%) Cisco
2 33 (16.67%) ServiceNow
3 32 (16.16%) CheckPoint
3 32 (16.16%) HP
3 32 (16.16%) IBM
3 32 (16.16%) Juniper
3 32 (16.16%) VMware
4 30 (15.15%) BMC
4 30 (15.15%) Microsoft
5 28 (14.14%) Oracle
6 27 (13.64%) Citrix
6 27 (13.64%) NetApp
7 26 (13.13%) EMC
8 9 (4.55%) LANDesk
8 9 (4.55%) Remedy
9 5 (2.53%) Apple
9 5 (2.53%) Brocade
9 5 (2.53%) F5
9 5 (2.53%) Fortinet
9 5 (2.53%) Snow
Birmingham, West Midlands (County)
Highways England Company Ltd
Salary: £47304 - £54400 Per Annum £47,304 - £54,400
Posted: 23 hours ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £27000.00 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Experis Ltd
Salary: £25000.00 - £32000.00 per annum + Benefits Package
Posted: Yesterday
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: up to £65K + Car + Excellent Benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £30K + Bonus + Excellent Benefits
Posted: 3 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £35161.00 - £38385.00 per annum
Posted: 15 days ago