The table below looks at the statistics for Service Management skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 76 67 89
Rank change year-on-year
-9 +22
Permanent jobs citing Service Management 56 57 21
As % of all permanent IT jobs located in Birmingham 2.69% 3.20% 1.43%
As % of the Processes & Methodologies category 3.17% 3.98% 1.77%
Number of salaries quoted 38 49 13
Average salary £50,000 £50,000 £39,000
Average salary % change year-on-year
- +28.20%
90% offered a salary of more than £33,235 £39,500 £25,000
10% offered a salary of more than £80,000 £70,000 £62,500
UK excluding London average salary £43,423 £45,000 £43,164
% change year-on-year
-3.50% +4.25%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1767 1433 1185
As % of all permanent IT jobs located in Birmingham 84.83% 80.51% 80.94%
Number of salaries quoted 1449 1265 1010
Average salary £42,500 £42,500 £45,000
Average salary % change year-on-year
- -5.55%
90% offered a salary of more than £30,000 £31,500 £27,500
10% offered a salary of more than £65,000 £64,000 £70,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Birmingham

Service Management
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Birmingham region.

Service Management Salary Trend in Birmingham

Service Management
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Management across the Birmingham region over the 3 months to 14 February 2016.

Service Management Salary Histogram in Birmingham

Service Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 14 February 2016, IT jobs across the Birmingham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 106 (79.10%) ITIL
2 43 (32.09%) Project Management
2 43 (32.09%) ITSM
3 37 (27.61%) Service Delivery
4 33 (24.63%) Finance
5 31 (23.13%) Data Centre
6 24 (17.91%) ServiceNow
7 23 (17.16%) SLA
8 22 (16.42%) Change Management
9 21 (15.67%) PRINCE2
10 20 (14.93%) Degree
11 19 (14.18%) Problem Management
12 18 (13.43%) Windows
12 18 (13.43%) ITIL Certification
12 18 (13.43%) Presales
13 16 (11.94%) LAN
13 16 (11.94%) WAN
13 16 (11.94%) Incident Management
14 15 (11.19%) Stakeholder Management
14 15 (11.19%) Remedy
15 14 (10.45%) Manufacturing
15 14 (10.45%) Continuous Improvement
15 14 (10.45%) Process Improvement
16 13 (9.70%) SQL
16 13 (9.70%) Life Science
17 12 (8.96%) Law
17 12 (8.96%) ITIL V3
18 11 (8.21%) Business Development
18 11 (8.21%) Customer Engagement
19 10 (7.46%) VMware

Service Management
Top Related IT Skills in Birmingham by Category

For the 6 months to 14 February 2016, IT jobs across the Birmingham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (4.48%) BizTalk Server
2 1 (0.75%) Exchange Server 2013
2 1 (0.75%) JBoss
2 1 (0.75%) SAS
2 1 (0.75%) SharePoint
2 1 (0.75%) WordPress
Applications
1 9 (6.72%) MS Office
2 5 (3.73%) MS Excel
3 3 (2.24%) MS Visio
4 2 (1.49%) MS Project
5 1 (0.75%) MS PowerPoint
Business Applications
1 6 (4.48%) SAP SM
2 5 (3.73%) Remedy ITSM
3 1 (0.75%) assyst
3 1 (0.75%) SAP CO
3 1 (0.75%) SAP ERP
3 1 (0.75%) SAP FI
3 1 (0.75%) SAP FI/CO
Cloud Services
1 3 (2.24%) IaaS
1 3 (2.24%) PaaS
1 3 (2.24%) SaaS
2 1 (0.75%) Amazon AWS
2 1 (0.75%) Amazon EC2
2 1 (0.75%) Microsoft Azure
2 1 (0.75%) Office 365
Communications & Networking
1 16 (11.94%) LAN
1 16 (11.94%) WAN
2 4 (2.99%) Unified Communications
3 3 (2.24%) Firewall
3 3 (2.24%) Internet
3 3 (2.24%) SAN
4 2 (1.49%) Network Security
4 2 (1.49%) PABX
4 2 (1.49%) VoIP
4 2 (1.49%) Wi-Fi
5 1 (0.75%) ATM
5 1 (0.75%) DSL
5 1 (0.75%) Ethernet
5 1 (0.75%) IP Telephony
5 1 (0.75%) IPsec
5 1 (0.75%) ISDN
5 1 (0.75%) MPLS
5 1 (0.75%) OSPF
5 1 (0.75%) PPP
5 1 (0.75%) VPN
Database & Business Intelligence
1 8 (5.97%) SQL Server
2 2 (1.49%) Oracle Database
3 1 (0.75%) DB2
3 1 (0.75%) MySQL
3 1 (0.75%) Oracle Exadata
3 1 (0.75%) SAP BW
Development Applications
1 1 (0.75%) Hudson
General
1 33 (24.63%) Finance
2 14 (10.45%) Manufacturing
3 12 (8.96%) Law
4 7 (5.22%) Marketing
5 4 (2.99%) Back Office
5 4 (2.99%) Banking
6 3 (2.24%) Telecoms
7 2 (1.49%) Legal
7 2 (1.49%) Retail
8 1 (0.75%) Billing
8 1 (0.75%) Local Government
8 1 (0.75%) Publishing
Job Titles
1 33 (24.63%) Service Manager
2 24 (17.91%) Delivery Manager
3 21 (15.67%) IT Manager
4 20 (14.93%) Services Delivery Manager
5 18 (13.43%) IT Services Manager
6 14 (10.45%) Project Manager
7 12 (8.96%) Analyst
7 12 (8.96%) Technical Manager
8 11 (8.21%) Transition Manager
9 10 (7.46%) Architect
9 10 (7.46%) Service Management Manager
9 10 (7.46%) Service Management Project Manager
10 8 (5.97%) IT Services Delivery Manager
11 7 (5.22%) SAP Manager
12 6 (4.48%) IT Support
12 6 (4.48%) ITIL Manager
12 6 (4.48%) Service Analyst
13 5 (3.73%) Applications Support
13 5 (3.73%) Operations Manager
13 5 (3.73%) Support Analyst
Libraries, Frameworks & Software Standards
1 4 (2.99%) SAP Basis
2 1 (0.75%) CSS
2 1 (0.75%) HTML
Miscellaneous
1 31 (23.13%) Data Centre
2 13 (9.70%) Life Science
3 5 (3.73%) Analytical Skills
4 4 (2.99%) Computer Science
4 4 (2.99%) PMI
5 2 (1.49%) CMDB
5 2 (1.49%) Management Information System
5 2 (1.49%) Social Media
6 1 (0.75%) FMCG
6 1 (0.75%) Freedom of Information
6 1 (0.75%) Reference Data
6 1 (0.75%) Replication
Operating Systems
1 18 (13.43%) Windows
2 9 (6.72%) Unix
3 3 (2.24%) Linux
3 3 (2.24%) Windows Server
4 1 (0.75%) Windows 10
4 1 (0.75%) Windows Server 2012
Processes & Methodologies
1 106 (79.10%) ITIL
2 43 (32.09%) ITSM
2 43 (32.09%) Project Management
3 37 (27.61%) Service Delivery
4 22 (16.42%) Change Management
5 21 (15.67%) PRINCE2
6 19 (14.18%) Problem Management
7 18 (13.43%) Presales
8 16 (11.94%) Incident Management
9 15 (11.19%) Stakeholder Management
10 14 (10.45%) Continuous Improvement
10 14 (10.45%) Process Improvement
11 12 (8.96%) ITIL V3
12 11 (8.21%) Business Development
12 11 (8.21%) Customer Engagement
13 9 (6.72%) Transition Management
14 8 (5.97%) Root Cause Analysis
15 7 (5.22%) Time Management
16 6 (4.48%) Coaching
16 6 (4.48%) Mentoring
Programming Languages
1 13 (9.70%) SQL
2 4 (2.99%) ABAP
3 1 (0.75%) Bash Shell
3 1 (0.75%) C
3 1 (0.75%) Java
3 1 (0.75%) JavaScript
3 1 (0.75%) PowerShell
3 1 (0.75%) VBScript
Qualifications
1 20 (14.93%) Degree
2 18 (13.43%) ITIL Certification
3 10 (7.46%) ISEB
4 7 (5.22%) SC Cleared
4 7 (5.22%) Security Cleared
5 5 (3.73%) PMI Certification
6 2 (1.49%) CCNA
6 2 (1.49%) CGEIT
6 2 (1.49%) Cisco Certification
6 2 (1.49%) ISACA
6 2 (1.49%) MCSA
6 2 (1.49%) MCSE
6 2 (1.49%) Microsoft Certification
7 1 (0.75%) CCNP
7 1 (0.75%) MCDST
7 1 (0.75%) MCTS
7 1 (0.75%) PMP
7 1 (0.75%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 23 (17.16%) SLA
2 2 (1.49%) P3O
3 1 (0.75%) Data Quality
3 1 (0.75%) QA
System Software
1 6 (4.48%) VMware Infrastructure
2 5 (3.73%) Active Directory
3 3 (2.24%) Hyper-V
3 3 (2.24%) Microsoft Virtual Server
Systems Management
1 5 (3.73%) Cisco IPCC
2 3 (2.24%) SCCM
3 1 (0.75%) Microsoft Data Protection Manager
3 1 (0.75%) NetBackup
3 1 (0.75%) SCOM
3 1 (0.75%) SCVMM
3 1 (0.75%) Tivoli
3 1 (0.75%) WSUS
Vendors
1 24 (17.91%) ServiceNow
2 15 (11.19%) Remedy
3 10 (7.46%) SAP
3 10 (7.46%) VMware
4 8 (5.97%) Microsoft
4 8 (5.97%) Oracle
5 6 (4.48%) LANDesk
5 6 (4.48%) Siebel
6 4 (2.99%) Avaya
7 3 (2.24%) Citrix
8 2 (1.49%) Cisco
8 2 (1.49%) Computacenter
8 2 (1.49%) EMC
8 2 (1.49%) Informatica
8 2 (1.49%) NetApp
9 1 (0.75%) GoldenSource
9 1 (0.75%) Juniper
9 1 (0.75%) MicroStrategy
9 1 (0.75%) SolarWinds
9 1 (0.75%) Veeam
Birmingham, West Midlands (County)
Solicitors Regulation Authority
Salary: From £35,373 to £41,000 per annum
Posted: 2 days ago
Birmingham
Bluefire Consulting
Salary: £50000 - £60000 per annum + £5,500 car, 15% bonus
Posted: 4 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £28551.60 per annum + 40d Hol+Final Sal Pen+Health
Posted: 6 days ago
Birmingham
West Midlands Fire Service
Salary: £19742 - £20849
Posted: 13 days ago