The table below looks at the statistics for Service Management skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 1 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 62 68 70
Rank change year-on-year
+6 +2
Permanent jobs citing Service Management 57 40 44
As % of all permanent IT jobs located in Birmingham 3.17% 2.38% 2.56%
As % of the Processes & Methodologies category 3.91% 2.97% 3.42%
Number of salaries quoted 39 35 43
Average salary £50,000 £52,500 £50,000
Average salary % change year-on-year
-4.76% +5.00%
90% offered a salary of more than £34,700 £32,700 £30,000
10% offered a salary of more than £70,500 £60,000 £75,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1457 1345 1286
As % of all permanent IT jobs located in Birmingham 81.12% 79.92% 74.81%
Number of salaries quoted 1193 1165 1060
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £43,800 £42,500 £40,000
% change year-on-year
+3.05% +6.25%

Service Management
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Birmingham

Service Management
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Birmingham region.

Service Management Salary Trend in Birmingham

Service Management
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Management across the Birmingham region over the 3 months to 1 April 2015.

Service Management Salary Histogram in Birmingham

Service Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 1 April 2015, IT jobs across the Birmingham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 103 (80.47%) ITIL
2 37 (28.91%) Service Delivery
3 35 (27.34%) Problem Management
4 29 (22.66%) SLA
5 28 (21.88%) ITSM
6 24 (18.75%) Project Management
7 23 (17.97%) PRINCE2
7 23 (17.97%) Change Management
7 23 (17.97%) SC Cleared
7 23 (17.97%) Security Cleared
8 21 (16.41%) Incident Management
8 21 (16.41%) Life Science
9 20 (15.63%) Stakeholder Management
10 19 (14.84%) ITIL Certification
10 19 (14.84%) Business Development
11 18 (14.06%) Finance
12 17 (13.28%) Degree
13 16 (12.50%) ISEB
13 16 (12.50%) Law
13 16 (12.50%) Transition Management
14 14 (10.94%) Microsoft
14 14 (10.94%) Line Management
15 12 (9.38%) Continuous Improvement
16 11 (8.59%) Windows
17 10 (7.81%) UNIX
17 10 (7.81%) VPN
17 10 (7.81%) Root Cause Analysis
18 9 (7.03%) GIS
18 9 (7.03%) assyst
18 9 (7.03%) Analytical Skills

Service Management
Top Related IT Skills in Birmingham by Category

For the 6 months to 1 April 2015, IT jobs across the Birmingham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (3.13%) Lync
2 2 (1.56%) IIS
2 2 (1.56%) Apache
2 2 (1.56%) Tomcat
3 1 (0.78%) MS Exchange
3 1 (0.78%) Blackberry Enterprise Server
Applications
1 7 (5.47%) MS Office
2 5 (3.91%) MS Excel
3 2 (1.56%) MS PowerPoint
Business Applications
1 9 (7.03%) assyst
2 2 (1.56%) SAP Business One
2 2 (1.56%) Remedy ITSM
Cloud Services
1 4 (3.13%) Office 365
2 1 (0.78%) Microsoft Azure
2 1 (0.78%) SaaS
2 1 (0.78%) PaaS
Communications & Networking
1 10 (7.81%) VPN
2 7 (5.47%) Broadband
3 5 (3.91%) Firewall
3 5 (3.91%) Wireless
3 5 (3.91%) MPLS
4 4 (3.13%) Cisco ASA
4 4 (3.13%) LAN
5 1 (0.78%) VoIP
5 1 (0.78%) WAN
5 1 (0.78%) TCP/IP
5 1 (0.78%) SSL
5 1 (0.78%) SAN
5 1 (0.78%) Internet
5 1 (0.78%) 3G
5 1 (0.78%) Structured Cabling
5 1 (0.78%) DSL
5 1 (0.78%) NetScreen
5 1 (0.78%) IPsec
5 1 (0.78%) VLAN
Database & Business Intelligence
1 4 (3.13%) SQL Server
2 2 (1.56%) RDBMS
2 2 (1.56%) BusinessObjects
2 2 (1.56%) SQL Server 2008
2 2 (1.56%) SAP HANA
2 2 (1.56%) Oracle Database
2 2 (1.56%) Relational Database
2 2 (1.56%) SQL Server 2005
3 1 (0.78%) SQL Server Integration Services
3 1 (0.78%) SQL Server Analysis Services
3 1 (0.78%) SQL Server Reporting Services
General
1 18 (14.06%) Finance
2 16 (12.50%) Law
3 7 (5.47%) Telecoms
4 5 (3.91%) French Language
4 5 (3.91%) German Language
5 4 (3.13%) Manufacturing
6 2 (1.56%) Legal
6 2 (1.56%) Banking
6 2 (1.56%) Investment Banking
7 1 (0.78%) Marketing
7 1 (0.78%) Games
Job Titles
1 21 (16.41%) Service Manager
2 18 (14.06%) Transition Manager
3 13 (10.16%) Services Delivery Manager
3 13 (10.16%) Delivery Manager
4 11 (8.59%) Support Engineer
5 10 (7.81%) Architect
5 10 (7.81%) Analyst
6 8 (6.25%) Problem Manager
7 6 (4.69%) 3rd Line Support Engineer
7 6 (4.69%) Monitoring Engineer
7 6 (4.69%) Solutions Architect
7 6 (4.69%) 3rd Line Support
7 6 (4.69%) Team Leader
8 5 (3.91%) Senior Manager
8 5 (3.91%) Project Manager
8 5 (3.91%) Service Transition Manager
8 5 (3.91%) Service Desk Team Leader
8 5 (3.91%) Avaya Engineer
8 5 (3.91%) Technical Design Authority
9 4 (3.13%) Head of Service Delivery
Libraries, Frameworks & Software Standards
1 4 (3.13%) Flash
1 4 (3.13%) CGI
2 2 (1.56%) .NET
2 2 (1.56%) J2EE
Miscellaneous
1 21 (16.41%) Life Science
2 9 (7.03%) Analytical Skills
2 9 (7.03%) GIS
3 4 (3.13%) Statistics
4 3 (2.34%) Management Information System
4 3 (2.34%) CMDB
5 2 (1.56%) Performance Metrics
5 2 (1.56%) Replication
6 1 (0.78%) CESG
6 1 (0.78%) Mathematics
6 1 (0.78%) Thin Client
6 1 (0.78%) Blackberry
6 1 (0.78%) Mainframe
6 1 (0.78%) Enterprise Cloud
6 1 (0.78%) Social Network
6 1 (0.78%) Fat Client
Operating Systems
1 11 (8.59%) Windows
2 10 (7.81%) UNIX
3 4 (3.13%) Linux
4 2 (1.56%) Solaris
4 2 (1.56%) Windows 7
5 1 (0.78%) Windows 8
5 1 (0.78%) Windows Server 2003
5 1 (0.78%) Windows Server 2008
Processes & Methodologies
1 103 (80.47%) ITIL
2 37 (28.91%) Service Delivery
3 35 (27.34%) Problem Management
4 28 (21.88%) ITSM
5 24 (18.75%) Project Management
6 23 (17.97%) Change Management
6 23 (17.97%) PRINCE2
7 21 (16.41%) Incident Management
8 20 (15.63%) Stakeholder Management
9 19 (14.84%) Business Development
10 16 (12.50%) Transition Management
11 14 (10.94%) Line Management
12 12 (9.38%) Continuous Improvement
13 10 (7.81%) Root Cause Analysis
14 8 (6.25%) Migration
15 7 (5.47%) Supplier Management
15 7 (5.47%) Data Analysis
16 6 (4.69%) Information Security
16 6 (4.69%) Technical Architecture
16 6 (4.69%) Risk Management
Programming Languages
1 6 (4.69%) SQL
2 2 (1.56%) Perl
2 2 (1.56%) Python
2 2 (1.56%) PowerShell
3 1 (0.78%) PL/SQL
3 1 (0.78%) T-SQL
3 1 (0.78%) VBA
Qualifications
1 23 (17.97%) SC Cleared
1 23 (17.97%) Security Cleared
2 19 (14.84%) ITIL Certification
3 17 (13.28%) Degree
4 16 (12.50%) ISEB
5 1 (0.78%) CISSP
5 1 (0.78%) CISM
5 1 (0.78%) CISMP
Quality Assurance & Compliance
1 29 (22.66%) SLA
2 2 (1.56%) ISO/IEC 27001
2 2 (1.56%) QA
System Software
1 5 (3.91%) VMware Infrastructure
2 4 (3.13%) XenApp
2 4 (3.13%) XenDesktop
2 4 (3.13%) Active Directory
2 4 (3.13%) Terminal Services
3 1 (0.78%) ProxySG
Systems Management
1 8 (6.25%) SCOM
2 7 (5.47%) SCCM
3 2 (1.56%) Ansible
3 2 (1.56%) Unicenter
3 2 (1.56%) Tivoli
3 2 (1.56%) Control-M
3 2 (1.56%) Nagios
3 2 (1.56%) BladeLogic
4 1 (0.78%) WSUS
Vendors
1 14 (10.94%) Microsoft
2 8 (6.25%) Cisco
3 6 (4.69%) Remedy
3 6 (4.69%) VMware
4 5 (3.91%) CheckPoint
4 5 (3.91%) Avaya
5 4 (3.13%) Citrix
5 4 (3.13%) Websense
5 4 (3.13%) Oracle
5 4 (3.13%) Dell
5 4 (3.13%) Riverbed
5 4 (3.13%) SolarWinds
5 4 (3.13%) F5
5 4 (3.13%) Computacenter
5 4 (3.13%) ServiceNow
6 2 (1.56%) LANDesk
6 2 (1.56%) Sun
6 2 (1.56%) Business Objects
6 2 (1.56%) SAP
6 2 (1.56%) BMC
Birmingham, West Midlands (County)
Coal IT Services
Salary: From £45,000 to £52,000 per annum plus excellent benefits and bonus
Posted: Yesterday
Birmingham, West Midlands (County)
Global Technology Solutions Ltd
Salary: £60000 - £65000 per annum + Car Allowance
Posted: 5 days ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £35000.00 - £40000.00 per annum
Posted: 6 days ago
Birmingham
Applause IT Innovation
Salary: £62000 - £65000 per annum + Car Allowance, Pension, Benefits
Posted: 7 days ago