The table below looks at the statistics for Service Management skills in IT jobs advertised for the Birmingham region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 30 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 May 2016
Same period 2015 Same period 2014
Service Management
Rank 27 70 74
Rank change year-on-year
+43 +4
Permanent jobs citing Service Management 157 66 53
As % of all permanent IT jobs located in Birmingham 6.66% 3.58% 2.77%
As % of the Processes & Methodologies category 7.71% 4.20% 3.27%
Number of salaries quoted 73 47 48
Median salary £50,000 £55,000 £57,500
Median salary % change year-on-year
-9.09% -4.34%
90% offered a salary of more than £23,500 £29,600 £33,000
10% offered a salary of more than £70,000 £72,500 £60,000
UK excluding London median salary £42,000 £45,000 £45,000
% change year-on-year
-6.66% -
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
2035 1570 1620
As % of all permanent IT jobs located in Birmingham 86.38% 85.09% 84.64%
Number of salaries quoted 1482 1260 1429
Median salary £45,000 £45,000 £47,500
Median salary % change year-on-year
- -5.26%
90% offered a salary of more than £27,500 £29,000 £30,000
10% offered a salary of more than £67,500 £69,000 £67,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Birmingham

Service Management
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Birmingham region.

Service Management Salary Trend in Birmingham

Service Management
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Management across the Birmingham region over the 3 months to 30 May 2016.

Service Management Salary Histogram in Birmingham

Service Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 30 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for Service Management.

1 162 (72.00%) ITIL
2 73 (32.44%) Project Management
3 72 (32.00%) Service Delivery
4 71 (31.56%) Data Centre
5 57 (25.33%) ServiceNow
6 48 (21.33%) Process Improvement
7 45 (20.00%) PRINCE2
8 43 (19.11%) ITSM
9 41 (18.22%) ITIL Certification
10 39 (17.33%) CMDB
11 38 (16.89%) Customer Engagement
12 37 (16.44%) Continuous Improvement
12 37 (16.44%) Finance
13 35 (15.56%) Analytical Skills
14 34 (15.11%) Stakeholder Management
14 34 (15.11%) ISEB
15 33 (14.67%) Change Management
15 33 (14.67%) Business Development
15 33 (14.67%) Degree
16 29 (12.89%) Configuration Management
16 29 (12.89%) MySQL
16 29 (12.89%) Problem Management
17 26 (11.56%) CRM
17 26 (11.56%) Capacity Planning
18 25 (11.11%) Windows
18 25 (11.11%) Release Management
18 25 (11.11%) Agile Software Development
19 24 (10.67%) Remedy
19 24 (10.67%) Mentoring
19 24 (10.67%) Presales

Service Management
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (3.56%) SharePoint
2 5 (2.22%) Exchange Server 2013
2 5 (2.22%) WordPress
3 4 (1.78%) OpenStack
4 3 (1.33%) JBoss
5 2 (0.89%) Adobe Experience Manager
5 2 (0.89%) CMS
6 1 (0.44%) SAS
Applications
1 7 (3.11%) MS Excel
2 6 (2.67%) MS Office
3 4 (1.78%) MS Visio
4 3 (1.33%) MS PowerPoint
5 1 (0.44%) MS Project
Business Applications
1 18 (8.00%) Remedy ITSM
2 13 (5.78%) assyst
3 12 (5.33%) Eloqua
4 2 (0.89%) SAP EHS
4 2 (0.89%) SAP HR
4 2 (0.89%) SAP Payroll
5 1 (0.44%) SAP ERP
Cloud Services
1 20 (8.89%) Microsoft Azure
2 17 (7.56%) Amazon AWS
3 14 (6.22%) PaaS
4 13 (5.78%) Amazon EC2
4 13 (5.78%) IaaS
5 7 (3.11%) SaaS
6 5 (2.22%) Office 365
7 4 (1.78%) Cloud Computing
Communications & Networking
1 14 (6.22%) WAN
2 10 (4.44%) LAN
3 9 (4.00%) Firewall
4 5 (2.22%) SAN
5 4 (1.78%) Wi-Fi
6 3 (1.33%) IP Telephony
6 3 (1.33%) Network Security
6 3 (1.33%) PABX
6 3 (1.33%) VoIP
6 3 (1.33%) Wireless
7 2 (0.89%) Cisco ASA
7 2 (0.89%) Cisco Nexus
7 2 (0.89%) EIGRP
7 2 (0.89%) OSPF
8 1 (0.44%) 3G
8 1 (0.44%) DSL
8 1 (0.44%) Internet
8 1 (0.44%) MPLS
8 1 (0.44%) TCP/IP
8 1 (0.44%) VPN
Database & Business Intelligence
1 29 (12.89%) MySQL
2 16 (7.11%) SQL Server
3 13 (5.78%) DB2
4 4 (1.78%) Apache Cassandra
4 4 (1.78%) MongoDB
4 4 (1.78%) Neo4j
4 4 (1.78%) NoSQL
5 1 (0.44%) Oracle Exadata
5 1 (0.44%) SAP BW
5 1 (0.44%) SQL Server 2008
Development Applications
1 16 (7.11%) Git (software)
1 16 (7.11%) Jenkins
1 16 (7.11%) Maven
2 12 (5.33%) Ant
2 12 (5.33%) Eclipse
3 4 (1.78%) Vagrant
4 2 (0.89%) Cucumber
5 1 (0.44%) Visual Studio
General
1 37 (16.44%) Finance
2 18 (8.00%) Publishing
3 17 (7.56%) Marketing
3 17 (7.56%) Retail
4 16 (7.11%) Manufacturing
5 7 (3.11%) Legal
6 6 (2.67%) Banking
6 6 (2.67%) Telecoms
7 5 (2.22%) Law
8 1 (0.44%) Local Government
Job Titles
1 32 (14.22%) Project Manager
2 31 (13.78%) IT Manager
3 27 (12.00%) Analyst
4 25 (11.11%) Service Management Manager
4 25 (11.11%) Service Management Project Manager
5 21 (9.33%) IT Services Manager
6 18 (8.00%) ITSM Project Manager
6 18 (8.00%) Transition Manager
7 16 (7.11%) Architect
8 15 (6.67%) Development Manager
8 15 (6.67%) Implementation Manager
8 15 (6.67%) Implementation Project Manager
8 15 (6.67%) IT Project Manager
8 15 (6.67%) Project Implementation Manager
8 15 (6.67%) Service Implementation Manager
9 13 (5.78%) Data Centre Engineer
9 13 (5.78%) Monitoring Engineer
9 13 (5.78%) Problem Manager
9 13 (5.78%) Solutions Architect
9 13 (5.78%) Support Analyst
Libraries, Frameworks & Software Standards
1 20 (8.89%) XML
2 17 (7.56%) CSS
2 17 (7.56%) HTML
3 16 (7.11%) REST
3 16 (7.11%) SOAP
4 13 (5.78%) jQuery
4 13 (5.78%) JSON
5 12 (5.33%) Ajax
5 12 (5.33%) J2EE
6 6 (2.67%) Web Services
7 4 (1.78%) ActiveMQ
7 4 (1.78%) AngularJS
7 4 (1.78%) Apache Camel
7 4 (1.78%) ELK Stack
7 4 (1.78%) RabbitMQ
7 4 (1.78%) Sensu
7 4 (1.78%) Spring
7 4 (1.78%) Spring MVC
7 4 (1.78%) Twitter Bootstrap
8 2 (0.89%) Ruby on Rails
Miscellaneous
1 71 (31.56%) Data Centre
2 39 (17.33%) CMDB
3 35 (15.56%) Analytical Skills
4 18 (8.00%) Computer Science
5 13 (5.78%) Life Science
6 8 (3.56%) Management Information System
7 5 (2.22%) Replication
8 4 (1.78%) Statistics
9 1 (0.44%) Blackberry
9 1 (0.44%) Freedom of Information
9 1 (0.44%) iPad
9 1 (0.44%) Mobile App
9 1 (0.44%) PKI
Operating Systems
1 25 (11.11%) Windows
2 16 (7.11%) Linux
3 15 (6.67%) Unix
4 7 (3.11%) Windows Server
5 3 (1.33%) Windows Server 2012
6 1 (0.44%) Android
6 1 (0.44%) Apple iOS
6 1 (0.44%) BlackBerry OS
6 1 (0.44%) Mac OS X
6 1 (0.44%) Windows 10
6 1 (0.44%) Windows 7
6 1 (0.44%) Windows XP
Processes & Methodologies
1 162 (72.00%) ITIL
2 73 (32.44%) Project Management
3 72 (32.00%) Service Delivery
4 48 (21.33%) Process Improvement
5 45 (20.00%) PRINCE2
6 43 (19.11%) ITSM
7 38 (16.89%) Customer Engagement
8 37 (16.44%) Continuous Improvement
9 34 (15.11%) Stakeholder Management
10 33 (14.67%) Business Development
10 33 (14.67%) Change Management
11 29 (12.89%) Configuration Management
11 29 (12.89%) Problem Management
12 26 (11.56%) Capacity Planning
12 26 (11.56%) CRM
13 25 (11.11%) Agile Software Development
13 25 (11.11%) Release Management
14 24 (10.67%) Mentoring
14 24 (10.67%) Presales
15 23 (10.22%) ITIL V3
Programming Languages
1 21 (9.33%) Java
2 17 (7.56%) JavaScript
3 16 (7.11%) SQL
4 6 (2.67%) Ruby
5 4 (1.78%) Clojure
5 4 (1.78%) Groovy
5 4 (1.78%) Scala
6 1 (0.44%) C
6 1 (0.44%) C#
6 1 (0.44%) T-SQL
Qualifications
1 41 (18.22%) ITIL Certification
2 34 (15.11%) ISEB
3 33 (14.67%) Degree
4 15 (6.67%) PMI Certification
4 15 (6.67%) PMP
5 8 (3.56%) CCNA
5 8 (3.56%) Cisco Certification
6 6 (2.67%) Microsoft Certification
7 5 (2.22%) Security Cleared
8 4 (1.78%) CCNP
9 3 (1.33%) MCSA
9 3 (1.33%) MCSE
10 2 (0.89%) CGEIT
10 2 (0.89%) CISSP
10 2 (0.89%) ISACA
10 2 (0.89%) SC Cleared
11 1 (0.44%) BC Cleared
11 1 (0.44%) MCDST
11 1 (0.44%) MCTS
11 1 (0.44%) PRINCE2 Certification
Quality Assurance & Compliance
1 23 (10.22%) SLA
2 6 (2.67%) COBIT
3 2 (0.89%) P3O
System Software
1 21 (9.33%) VMware Infrastructure
2 2 (0.89%) Active Directory
Systems Management
1 14 (6.22%) SCOM
2 13 (5.78%) SCCM
2 13 (5.78%) SCVMM
2 13 (5.78%) Tivoli
3 4 (1.78%) Grafana
3 4 (1.78%) Graphite
3 4 (1.78%) Packer
3 4 (1.78%) Puppet
3 4 (1.78%) Terraform
3 4 (1.78%) Uchiwa
4 3 (1.33%) Cisco IPCC
5 1 (0.44%) SolarWinds Orion
5 1 (0.44%) WSUS
Vendors
1 57 (25.33%) ServiceNow
2 24 (10.67%) Remedy
3 21 (9.33%) VMware
4 18 (8.00%) SAP
5 17 (7.56%) Cisco
6 16 (7.11%) HP
6 16 (7.11%) Juniper
7 15 (6.67%) CheckPoint
8 14 (6.22%) Citrix
8 14 (6.22%) Oracle
9 13 (5.78%) BMC
9 13 (5.78%) EMC
9 13 (5.78%) IBM
9 13 (5.78%) NetApp
10 10 (4.44%) Microsoft
11 6 (2.67%) SolarWinds
12 5 (2.22%) LANDesk
12 5 (2.22%) Veeam
13 4 (1.78%) Cadence
13 4 (1.78%) Google
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £29432.55 - £31991.40 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £70000 - £80000 per annum, Benefits Excellent benefits
Posted: 4 days ago
Birmingham
Ampersand Consulting
Salary: £50000 - £55000 per annum + Car and Benefits
Posted: 13 days ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: Competitive salary
Posted: 5 days ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £28000.00 - £34000.00 per annum + Health & Pension
Posted: 2 days ago
Birmingham
Edenhouse Solutions Ltd
Salary: Competitive with excellent benefits
Posted: 26 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £20035.00 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Sanderson
Salary: £65000 - £75000 per annum
Posted: 4 days ago