The table below looks at the statistics for Service Management skills in IT jobs advertised for the Birmingham region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 27 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Jun 2016
Same period 2015 Same period 2014
Service Management
Rank 28 63 77
Rank change year-on-year
+35 +14
Permanent jobs citing Service Management 155 70 50
As % of all permanent IT jobs located in Birmingham 6.59% 3.48% 2.61%
As % of the Processes & Methodologies category 7.62% 4.09% 3.10%
Number of salaries quoted 82 51 46
Median salary £50,000 £51,000 £60,000
Median salary % change year-on-year
-1.96% -15.00%
90% offered a salary of more than £22,500 £29,000 £42,250
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
2035 1712 1613
As % of all permanent IT jobs located in Birmingham 86.52% 85.17% 84.14%
Number of salaries quoted 1482 1394 1421
Median salary £45,000 £45,000 £47,500
Median salary % change year-on-year
- -5.26%
90% offered a salary of more than £27,500 £30,000 £30,000
10% offered a salary of more than £70,000 £69,000 £67,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Birmingham

Service Management
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Birmingham region.

Service Management Salary Trend in Birmingham

Service Management
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Management across the Birmingham region over the 3 months to 27 June 2016.

Service Management Salary Histogram in Birmingham

Service Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 27 June 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for Service Management.

1 179 (71.60%) ITIL
2 83 (33.20%) Service Delivery
3 79 (31.60%) Data Centre
4 76 (30.40%) Project Management
5 63 (25.20%) ServiceNow
6 48 (19.20%) Process Improvement
7 44 (17.60%) Analytical Skills
7 44 (17.60%) Change Management
8 43 (17.20%) ITIL Certification
9 42 (16.80%) ITSM
9 42 (16.80%) Continuous Improvement
10 40 (16.00%) PRINCE2
10 40 (16.00%) CMDB
11 39 (15.60%) Finance
12 38 (15.20%) Customer Engagement
13 35 (14.00%) Stakeholder Management
14 33 (13.20%) Problem Management
15 32 (12.80%) Windows
15 32 (12.80%) ISEB
16 31 (12.40%) Business Development
16 31 (12.40%) Capacity Planning
17 30 (12.00%) Degree
17 30 (12.00%) Configuration Management
18 29 (11.60%) MySQL
19 28 (11.20%) SLA
20 27 (10.80%) Agile Software Development
20 27 (10.80%) Release Management
21 26 (10.40%) CRM
22 24 (9.60%) Mentoring
22 24 (9.60%) Remedy

Service Management
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (4.00%) SharePoint
2 5 (2.00%) Exchange Server 2013
2 5 (2.00%) OpenStack
2 5 (2.00%) WordPress
3 3 (1.20%) JBoss
4 2 (0.80%) Adobe Experience Manager
4 2 (0.80%) CMS
5 1 (0.40%) Moodle
5 1 (0.40%) SAS
Applications
1 8 (3.20%) MS Excel
2 5 (2.00%) MS Office
3 3 (1.20%) MS PowerPoint
3 3 (1.20%) MS Visio
4 1 (0.40%) MS Project
Business Applications
1 19 (7.60%) assyst
1 19 (7.60%) Remedy ITSM
2 12 (4.80%) Eloqua
3 2 (0.80%) SAP EHS
3 2 (0.80%) SAP HR
3 2 (0.80%) SAP Payroll
4 1 (0.40%) SAP ERP
Cloud Services
1 21 (8.40%) Microsoft Azure
2 18 (7.20%) Amazon AWS
3 14 (5.60%) PaaS
4 13 (5.20%) Amazon EC2
4 13 (5.20%) IaaS
5 9 (3.60%) SaaS
6 5 (2.00%) Cloud Computing
6 5 (2.00%) Office 365
Communications & Networking
1 17 (6.80%) WAN
2 12 (4.80%) LAN
3 10 (4.00%) Firewall
4 6 (2.40%) Wireless
5 5 (2.00%) SAN
6 4 (1.60%) IP Telephony
6 4 (1.60%) Wi-Fi
7 3 (1.20%) Cisco ASA
7 3 (1.20%) Cisco Nexus
7 3 (1.20%) EIGRP
7 3 (1.20%) Network Security
7 3 (1.20%) OSPF
7 3 (1.20%) PABX
7 3 (1.20%) VoIP
8 1 (0.40%) ADSL
8 1 (0.40%) DNS
8 1 (0.40%) Junos
8 1 (0.40%) Remote Desktop
8 1 (0.40%) TCP/IP
8 1 (0.40%) VPN
Database & Business Intelligence
1 29 (11.60%) MySQL
2 16 (6.40%) SQL Server
3 13 (5.20%) DB2
4 5 (2.00%) Apache Cassandra
4 5 (2.00%) MongoDB
4 5 (2.00%) Neo4j
4 5 (2.00%) NoSQL
5 2 (0.80%) SQL Server 2008
6 1 (0.40%) Oracle Exadata
6 1 (0.40%) SAP BW
Development Applications
1 17 (6.80%) Git (software)
1 17 (6.80%) Jenkins
1 17 (6.80%) Maven
2 12 (4.80%) Ant
2 12 (4.80%) Eclipse
3 5 (2.00%) Vagrant
4 2 (0.80%) Cucumber
4 2 (0.80%) Visual Studio
General
1 39 (15.60%) Finance
2 22 (8.80%) Retail
3 18 (7.20%) Publishing
4 15 (6.00%) Marketing
5 14 (5.60%) Manufacturing
6 7 (2.80%) Legal
6 7 (2.80%) Telecoms
7 6 (2.40%) Banking
8 2 (0.80%) Law
9 1 (0.40%) Local Government
Job Titles
1 32 (12.80%) Analyst
1 32 (12.80%) Project Manager
2 31 (12.40%) IT Manager
3 25 (10.00%) Service Management Manager
3 25 (10.00%) Service Management Project Manager
4 20 (8.00%) IT Services Manager
5 19 (7.60%) Problem Manager
6 18 (7.20%) Data Centre Engineer
6 18 (7.20%) ITSM Project Manager
6 18 (7.20%) Monitoring Engineer
7 16 (6.40%) Development Manager
7 16 (6.40%) Transition Manager
8 15 (6.00%) Implementation Manager
8 15 (6.00%) Implementation Project Manager
8 15 (6.00%) IT Project Manager
8 15 (6.00%) Project Implementation Manager
8 15 (6.00%) Service Implementation Manager
8 15 (6.00%) Support Analyst
9 14 (5.60%) Architect
10 13 (5.20%) Senior Manager
Libraries, Frameworks & Software Standards
1 21 (8.40%) XML
2 18 (7.20%) CSS
2 18 (7.20%) HTML
3 16 (6.40%) REST
3 16 (6.40%) SOAP
4 14 (5.60%) jQuery
4 14 (5.60%) JSON
5 12 (4.80%) Ajax
5 12 (4.80%) J2EE
6 7 (2.80%) Web Services
7 5 (2.00%) ActiveMQ
7 5 (2.00%) Apache Camel
7 5 (2.00%) ELK Stack
7 5 (2.00%) RabbitMQ
7 5 (2.00%) Sensu
7 5 (2.00%) Spring
7 5 (2.00%) Spring MVC
8 4 (1.60%) AngularJS
8 4 (1.60%) Twitter Bootstrap
9 2 (0.80%) Kendo UI
Miscellaneous
1 79 (31.60%) Data Centre
2 44 (17.60%) Analytical Skills
3 40 (16.00%) CMDB
4 18 (7.20%) Computer Science
5 11 (4.40%) Life Science
6 10 (4.00%) Management Information System
6 10 (4.00%) Virtual Team
7 5 (2.00%) Replication
7 5 (2.00%) Statistics
8 1 (0.40%) Blackberry
8 1 (0.40%) iPad
8 1 (0.40%) Mobile App
8 1 (0.40%) PKI
8 1 (0.40%) Security Operations Centre
8 1 (0.40%) VLE
Operating Systems
1 32 (12.80%) Windows
2 22 (8.80%) Linux
3 21 (8.40%) Unix
4 7 (2.80%) Windows Server
5 3 (1.20%) Windows Server 2012
6 1 (0.40%) Android
6 1 (0.40%) Apple iOS
6 1 (0.40%) BlackBerry OS
6 1 (0.40%) Mac OS X
6 1 (0.40%) Windows 10
6 1 (0.40%) Windows 7
6 1 (0.40%) Windows XP
Processes & Methodologies
1 179 (71.60%) ITIL
2 83 (33.20%) Service Delivery
3 76 (30.40%) Project Management
4 48 (19.20%) Process Improvement
5 44 (17.60%) Change Management
6 42 (16.80%) Continuous Improvement
6 42 (16.80%) ITSM
7 40 (16.00%) PRINCE2
8 38 (15.20%) Customer Engagement
9 35 (14.00%) Stakeholder Management
10 33 (13.20%) Problem Management
11 31 (12.40%) Business Development
11 31 (12.40%) Capacity Planning
12 30 (12.00%) Configuration Management
13 27 (10.80%) Agile Software Development
13 27 (10.80%) Release Management
14 26 (10.40%) CRM
15 24 (9.60%) Mentoring
16 23 (9.20%) ITIL V3
17 21 (8.40%) Root Cause Analysis
Programming Languages
1 22 (8.80%) Java
2 18 (7.20%) JavaScript
3 17 (6.80%) SQL
4 7 (2.80%) Ruby
5 5 (2.00%) Clojure
5 5 (2.00%) Groovy
5 5 (2.00%) Scala
6 2 (0.80%) C#
6 2 (0.80%) T-SQL
7 1 (0.40%) C
Qualifications
1 43 (17.20%) ITIL Certification
2 32 (12.80%) ISEB
3 30 (12.00%) Degree
4 15 (6.00%) PMI Certification
4 15 (6.00%) PMP
5 11 (4.40%) CCNA
5 11 (4.40%) Cisco Certification
6 7 (2.80%) Microsoft Certification
6 7 (2.80%) Security Cleared
7 5 (2.00%) CCNP
8 4 (1.60%) MCSE
9 3 (1.20%) CISSP
9 3 (1.20%) MCSA
10 2 (0.80%) SC Cleared
11 1 (0.40%) BC Cleared
11 1 (0.40%) CISM
11 1 (0.40%) MCDST
11 1 (0.40%) MCTS
11 1 (0.40%) PRINCE2 Certification
Quality Assurance & Compliance
1 28 (11.20%) SLA
2 6 (2.40%) COBIT
System Software
1 21 (8.40%) VMware Infrastructure
2 13 (5.20%) Virtual Machines
3 4 (1.60%) Active Directory
Systems Management
1 20 (8.00%) SCCM
2 19 (7.60%) SCOM
3 18 (7.20%) Tivoli
4 13 (5.20%) SCVMM
5 5 (2.00%) Grafana
5 5 (2.00%) Graphite
5 5 (2.00%) Packer
5 5 (2.00%) Puppet
5 5 (2.00%) Terraform
5 5 (2.00%) Uchiwa
6 2 (0.80%) SolarWinds Orion
7 1 (0.40%) Cisco IPCC
7 1 (0.40%) WSUS
Vendors
1 63 (25.20%) ServiceNow
2 24 (9.60%) Remedy
3 21 (8.40%) VMware
4 19 (7.60%) Cisco
5 18 (7.20%) SAP
6 16 (6.40%) HP
6 16 (6.40%) Juniper
7 15 (6.00%) CheckPoint
8 14 (5.60%) BMC
8 14 (5.60%) Citrix
8 14 (5.60%) Oracle
9 13 (5.20%) EMC
9 13 (5.20%) IBM
9 13 (5.20%) NetApp
10 10 (4.00%) Microsoft
11 9 (3.60%) SolarWinds
12 5 (2.00%) Atlassian
12 5 (2.00%) MuleSoft
12 5 (2.00%) Veeam
12 5 (2.00%) WSO2
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £45000.00 - £50000.00 per annum
Posted: 10 hours ago
Birmingham, West Midlands (County)
Plan-net
Salary: Market rate
Posted: 3 days ago
Birmingham
Ampersand Consulting
Salary: £45000 - £55000 per annum + Benefits
Posted: 21 days ago