The table below looks at the statistics for Service Management skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Service Management
Rank 71 57 93
Rank change year-on-year
-14 +36
Permanent jobs citing Service Management 65 60 27
As % of all permanent IT jobs located in Birmingham 3.63% 3.20% 1.58%
As % of the Processes & Methodologies category 4.35% 3.95% 2.04%
Number of salaries quoted 46 55 22
Average salary £55,000 £57,500 £45,000
Average salary % change year-on-year
-4.34% +27.77%
90% offered a salary of more than £29,500 £34,600 £38,000
10% offered a salary of more than £72,500 £65,000 £75,000
UK excluding London average salary £45,000 £46,500 £42,500
% change year-on-year
-3.22% +9.41%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1495 1519 1322
As % of all permanent IT jobs located in Birmingham 83.47% 81.10% 77.31%
Number of salaries quoted 1198 1348 1120
Average salary £45,000 £47,500 £45,000
Average salary % change year-on-year
-5.26% +5.55%
90% offered a salary of more than £30,000 £30,000 £28,500
10% offered a salary of more than £67,500 £65,000 £69,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Birmingham

Service Management
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Birmingham region.

Service Management Salary Trend in Birmingham

Service Management
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Management across the Birmingham region over the 3 months to 29 May 2015.

Service Management Salary Histogram in Birmingham

Service Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 29 May 2015, IT jobs across the Birmingham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 94 (78.33%) ITIL
2 34 (28.33%) ITSM
3 30 (25.00%) PRINCE2
4 29 (24.17%) Project Management
5 28 (23.33%) Service Delivery
6 26 (21.67%) Problem Management
7 24 (20.00%) SLA
8 23 (19.17%) Business Development
9 21 (17.50%) Data Centre
9 21 (17.50%) ISEB
10 20 (16.67%) Law
10 20 (16.67%) Stakeholder Management
10 20 (16.67%) Transition Management
11 19 (15.83%) ITIL Certification
12 18 (15.00%) Degree
12 18 (15.00%) Life Science
12 18 (15.00%) Security Cleared
13 17 (14.17%) SC Cleared
14 15 (12.50%) Incident Management
14 15 (12.50%) Finance
15 14 (11.67%) Change Management
15 14 (11.67%) Microsoft
16 13 (10.83%) Line Management
17 10 (8.33%) VPN
17 10 (8.33%) Windows
17 10 (8.33%) GIS
17 10 (8.33%) Manufacturing
18 9 (7.50%) Root Cause Analysis
19 8 (6.67%) assyst
19 8 (6.67%) MS Office

Service Management
Top Related IT Skills in Birmingham by Category

For the 6 months to 29 May 2015, IT jobs across the Birmingham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (5.00%) MS Exchange
2 4 (3.33%) Lync
3 2 (1.67%) Exchange Server 2010
3 2 (1.67%) Apache
3 2 (1.67%) Tomcat
3 2 (1.67%) IIS
4 1 (0.83%) SharePoint
4 1 (0.83%) Blackberry Enterprise Server
4 1 (0.83%) CMS
Applications
1 8 (6.67%) MS Office
2 2 (1.67%) MS PowerPoint
2 2 (1.67%) MS Excel
3 1 (0.83%) MS Project
Business Applications
1 8 (6.67%) assyst
2 2 (1.67%) SAP Business One
Cloud Services
1 4 (3.33%) Office 365
2 1 (0.83%) Cloud Computing
2 1 (0.83%) SaaS
2 1 (0.83%) PaaS
2 1 (0.83%) Microsoft Azure
Communications & Networking
1 10 (8.33%) VPN
2 6 (5.00%) LAN
3 4 (3.33%) DNS
3 4 (3.33%) DHCP
4 3 (2.50%) TCP/IP
4 3 (2.50%) Broadband
4 3 (2.50%) WAN
4 3 (2.50%) Wireless
5 2 (1.67%) VLAN
5 2 (1.67%) Firewall
6 1 (0.83%) VoIP
6 1 (0.83%) SSL
6 1 (0.83%) Internet
6 1 (0.83%) 3G
6 1 (0.83%) MPLS
6 1 (0.83%) DSL
6 1 (0.83%) NetScreen
6 1 (0.83%) IPsec
6 1 (0.83%) Structured Cabling
Database & Business Intelligence
1 3 (2.50%) SQL Server
2 2 (1.67%) SAP HANA
2 2 (1.67%) BusinessObjects
3 1 (0.83%) RDBMS
3 1 (0.83%) SQL Server 2005
3 1 (0.83%) SQL Server 2008
3 1 (0.83%) Relational Database
3 1 (0.83%) Oracle Database
General
1 20 (16.67%) Law
2 15 (12.50%) Finance
3 10 (8.33%) Manufacturing
4 7 (5.83%) Telecoms
5 6 (5.00%) French Language
5 6 (5.00%) German Language
6 2 (1.67%) Local Government
7 1 (0.83%) Games
7 1 (0.83%) Advertising
7 1 (0.83%) Banking
7 1 (0.83%) Retail
Job Titles
1 23 (19.17%) Transition Manager
2 15 (12.50%) Service Manager
3 10 (8.33%) Analyst
4 8 (6.67%) Problem Manager
4 8 (6.67%) Delivery Manager
4 8 (6.67%) Services Delivery Manager
4 8 (6.67%) Architect
5 7 (5.83%) Support Engineer
6 5 (4.17%) Solutions Architect
6 5 (4.17%) Team Leader
6 5 (4.17%) Change Manager
6 5 (4.17%) Avaya Engineer
7 4 (3.33%) Technical Design Authority
7 4 (3.33%) Head of Service Delivery
7 4 (3.33%) Service Desk Team Leader
8 3 (2.50%) Infrastructure Architect
8 3 (2.50%) Change Analyst
8 3 (2.50%) IT Architect
8 3 (2.50%) Senior Infrastructure Architect
8 3 (2.50%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 4 (3.33%) CGI
2 3 (2.50%) Flash
3 2 (1.67%) .NET
3 2 (1.67%) J2EE
Miscellaneous
1 21 (17.50%) Data Centre
2 18 (15.00%) Life Science
3 10 (8.33%) GIS
4 7 (5.83%) Analytical Skills
5 2 (1.67%) Statistics
5 2 (1.67%) Management Information System
6 1 (0.83%) Blackberry
6 1 (0.83%) Mainframe
6 1 (0.83%) Replication
6 1 (0.83%) Performance Metrics
6 1 (0.83%) Enterprise Cloud
Operating Systems
1 10 (8.33%) Windows
2 7 (5.83%) UNIX
3 5 (4.17%) Windows Server 2008
4 4 (3.33%) Windows 7
5 3 (2.50%) Linux
5 3 (2.50%) Windows Server 2003
6 2 (1.67%) Windows 8
6 2 (1.67%) Windows Server 2012
6 2 (1.67%) Solaris
Processes & Methodologies
1 94 (78.33%) ITIL
2 34 (28.33%) ITSM
3 30 (25.00%) PRINCE2
4 29 (24.17%) Project Management
5 28 (23.33%) Service Delivery
6 26 (21.67%) Problem Management
7 23 (19.17%) Business Development
8 20 (16.67%) Stakeholder Management
8 20 (16.67%) Transition Management
9 15 (12.50%) Incident Management
10 14 (11.67%) Change Management
11 13 (10.83%) Line Management
12 9 (7.50%) Root Cause Analysis
13 7 (5.83%) Risk Management
14 6 (5.00%) Continuous Improvement
14 6 (5.00%) Demand Management
14 6 (5.00%) ITIL V2
14 6 (5.00%) Data Analysis
14 6 (5.00%) Requirements Management
14 6 (5.00%) Enterprise Architecture
Programming Languages
1 3 (2.50%) SQL
1 3 (2.50%) PowerShell
2 2 (1.67%) Python
2 2 (1.67%) C
2 2 (1.67%) Perl
3 1 (0.83%) PL/SQL
3 1 (0.83%) T-SQL
Qualifications
1 21 (17.50%) ISEB
2 19 (15.83%) ITIL Certification
3 18 (15.00%) Degree
3 18 (15.00%) Security Cleared
4 17 (14.17%) SC Cleared
5 3 (2.50%) CCNA
5 3 (2.50%) Cisco Certification
6 2 (1.67%) MCTS
6 2 (1.67%) MCITP
6 2 (1.67%) Microsoft Certification
6 2 (1.67%) MCSE
7 1 (0.83%) CISSP
7 1 (0.83%) CCNP
7 1 (0.83%) PRINCE2 Certification
7 1 (0.83%) CISM
7 1 (0.83%) PCI QSA
Quality Assurance & Compliance
1 24 (20.00%) SLA
2 3 (2.50%) ISO/IEC 27001
3 1 (0.83%) Sarbanes-Oxley
System Software
1 7 (5.83%) Active Directory
2 4 (3.33%) XenApp
2 4 (3.33%) XenDesktop
2 4 (3.33%) VMware Infrastructure
2 4 (3.33%) Terminal Services
3 2 (1.67%) Terminal Server
4 1 (0.83%) ProxySG
Systems Management
1 5 (4.17%) SCCM
2 4 (3.33%) SCOM
3 2 (1.67%) Ansible
3 2 (1.67%) BladeLogic
3 2 (1.67%) Unicenter
3 2 (1.67%) Tivoli
3 2 (1.67%) Control-M
3 2 (1.67%) Nagios
4 1 (0.83%) WSUS
Vendors
1 14 (11.67%) Microsoft
2 6 (5.00%) Citrix
3 5 (4.17%) Cisco
3 5 (4.17%) Avaya
3 5 (4.17%) ServiceNow
4 4 (3.33%) Computacenter
4 4 (3.33%) VMware
4 4 (3.33%) Remedy
4 4 (3.33%) Dell
4 4 (3.33%) Oracle
5 3 (2.50%) SAP
5 3 (2.50%) CheckPoint
6 2 (1.67%) Business Objects
7 1 (0.83%) Nortel
7 1 (0.83%) EMC
7 1 (0.83%) IBM
7 1 (0.83%) Salesforce.com
7 1 (0.83%) Juniper
7 1 (0.83%) Mitel
7 1 (0.83%) Blue Coat
Birmingham, Warwickshire
NES IT
Salary: Competitive
Posted: 2 days ago
Birmingham
CPS Group
Salary: £25k - 35k per year + Excellent Benefits
Posted: 10 days ago
Birmingham
Applause IT Innovation
Salary: £55000 - £65000 per annum + Car Allowance + Benefits Package
Posted: 16 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £55000 - £65000 per annum + Holidays / Benefits
Posted: 22 days ago
Birmingham, West Midlands (County)
Capgemini
Salary: competitive + excellent benefits
Posted: 25 days ago