The table below looks at the statistics for Service Management skills in IT jobs advertised for the Birmingham region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 28 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 37 49 52
Rank change year-on-year
+12 +3
Permanent jobs citing Service Management 158 83 92
As % of all permanent IT jobs located in Birmingham 6.34% 4.41% 4.02%
As % of the Processes & Methodologies category 7.27% 5.09% 4.70%
Number of salaries quoted 92 53 85
Median salary £45,000 £52,500 £62,500
Median salary % change year-on-year
-14.28% -16.00%
90% offered a salary of more than £27,650 £35,238 £37,900
10% offered a salary of more than £72,500 £67,000 £70,000
UK excluding London median salary £45,000 £43,000 £42,500
% change year-on-year
+4.65% +1.17%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
2172 1630 1958
As % of all permanent IT jobs located in Birmingham 87.16% 86.66% 85.54%
Number of salaries quoted 1583 1374 1699
Median salary £45,000 £45,000 £50,000
Median salary % change year-on-year
- -10.00%
90% offered a salary of more than £30,000 £27,500 £30,000
10% offered a salary of more than £65,000 £70,000 £68,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Birmingham

Service Management
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Birmingham region.

Service Management Salary Trend in Birmingham

Service Management
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Management across the Birmingham region over the 3 months to 28 September 2016.

Service Management Salary Histogram in Birmingham

Service Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 28 September 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for Service Management.

1 229 (73.63%) ITIL
2 110 (35.37%) Project Management
3 108 (34.73%) Data Centre
4 106 (34.08%) Service Delivery
5 82 (26.37%) Finance
6 80 (25.72%) Continuous Improvement
7 75 (24.12%) PRINCE2
8 72 (23.15%) ITIL V3
9 70 (22.51%) CMDB
9 70 (22.51%) Change Management
10 68 (21.86%) Analytical Skills
11 60 (19.29%) ITSM
12 57 (18.33%) Retail
13 55 (17.68%) Cisco
14 54 (17.36%) Degree
15 51 (16.40%) ServiceNow
16 50 (16.08%) Problem Management
17 46 (14.79%) Requirements Analysis
17 46 (14.79%) MySQL
18 44 (14.15%) ISEB
18 44 (14.15%) PMP
18 44 (14.15%) PMI Certification
18 44 (14.15%) Software Engineering
18 44 (14.15%) Capacity Planning
18 44 (14.15%) Line Management
19 43 (13.83%) Computer Science
19 43 (13.83%) Publishing
19 43 (13.83%) ITIL Certification
20 42 (13.50%) Presales
21 40 (12.86%) Juniper

Service Management
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (4.82%) SharePoint
2 5 (1.61%) OpenStack
3 2 (0.64%) Moodle
3 2 (0.64%) OpenEdge
4 1 (0.32%) Adobe Experience Manager
4 1 (0.32%) Apache
4 1 (0.32%) BizTalk Server
4 1 (0.32%) CMS
4 1 (0.32%) Exchange Server 2010
4 1 (0.32%) IIS
4 1 (0.32%) MS Exchange
Applications
1 23 (7.40%) MS Excel
2 3 (0.96%) MS Office
3 2 (0.64%) MS Visio
Business Applications
1 21 (6.75%) assyst
2 11 (3.54%) Remedy ITSM
3 8 (2.57%) Eloqua
Cloud Services
1 34 (10.93%) Microsoft Azure
2 29 (9.32%) Amazon AWS
3 25 (8.04%) PaaS
4 24 (7.72%) Amazon EC2
4 24 (7.72%) IaaS
5 8 (2.57%) SaaS
6 5 (1.61%) Cloud Computing
6 5 (1.61%) Office 365
7 4 (1.29%) GitHub
Communications & Networking
1 24 (7.72%) WAN
2 22 (7.07%) Firewall
3 11 (3.54%) DNS
4 10 (3.22%) DHCP
5 9 (2.89%) LDAP
5 9 (2.89%) Wireless
6 6 (1.93%) Cisco Nexus
6 6 (1.93%) LAN
7 4 (1.29%) Cisco ASA
7 4 (1.29%) EIGRP
7 4 (1.29%) IP Telephony
7 4 (1.29%) OSPF
8 3 (0.96%) Internet
9 2 (0.64%) Network Security
10 1 (0.32%) 3G
10 1 (0.32%) Intrusion Detection
10 1 (0.32%) Junos
10 1 (0.32%) PABX
10 1 (0.32%) Remote Desktop
10 1 (0.32%) VLAN
Database & Business Intelligence
1 46 (14.79%) MySQL
2 33 (10.61%) SQL Server
3 24 (7.72%) DB2
4 5 (1.61%) Apache Cassandra
4 5 (1.61%) MongoDB
4 5 (1.61%) Neo4j
4 5 (1.61%) NoSQL
5 4 (1.29%) EDRMS
6 2 (0.64%) SQL Server 2008
7 1 (0.32%) Crystal Reports
7 1 (0.32%) Relational Database
Development Applications
1 17 (5.47%) Cucumber
2 13 (4.18%) Git (software)
2 13 (4.18%) Jenkins
2 13 (4.18%) Maven
3 8 (2.57%) Ant
3 8 (2.57%) Eclipse
4 6 (1.93%) Visual Studio
5 5 (1.61%) Team Foundation Server
5 5 (1.61%) Vagrant
6 4 (1.29%) CruiseControl
6 4 (1.29%) NUnit
6 4 (1.29%) Subversion
7 2 (0.64%) JUnit
General
1 82 (26.37%) Finance
2 57 (18.33%) Retail
3 43 (13.83%) Publishing
4 13 (4.18%) Manufacturing
5 8 (2.57%) Marketing
5 8 (2.57%) Telecoms
6 7 (2.25%) Legal
7 2 (0.64%) Banking
Job Titles
1 36 (11.58%) Analyst
2 33 (10.61%) Architect
3 27 (8.68%) Problem Manager
4 24 (7.72%) Solutions Architect
5 23 (7.40%) Developer
5 23 (7.40%) IT Manager
6 20 (6.43%) Service Management Manager
7 19 (6.11%) Data Centre Engineer
7 19 (6.11%) Monitoring Engineer
8 16 (5.14%) Project Manager
8 16 (5.14%) Transition Manager
9 15 (4.82%) Technical Specialist
10 13 (4.18%) Senior Manager
11 12 (3.86%) Java Developer
11 12 (3.86%) Service Management Project Manager
12 11 (3.54%) Development Manager
12 11 (3.54%) Senior Developer
13 10 (3.22%) ITSM Project Manager
13 10 (3.22%) Service Analyst
14 9 (2.89%) Administrator
Libraries, Frameworks & Software Standards
1 31 (9.97%) HTML
2 30 (9.65%) CSS
3 26 (8.36%) XML
4 25 (8.04%) REST
4 25 (8.04%) SOAP
5 20 (6.43%) Web Services
6 17 (5.47%) Ruby on Rails
6 17 (5.47%) Twitter Bootstrap
7 14 (4.50%) jQuery
8 13 (4.18%) AngularJS
9 10 (3.22%) JSON
10 9 (2.89%) .NET
11 8 (2.57%) Ajax
11 8 (2.57%) J2EE
12 7 (2.25%) Spring
13 5 (1.61%) ActiveMQ
13 5 (1.61%) Apache Camel
13 5 (1.61%) RabbitMQ
13 5 (1.61%) Sensu
13 5 (1.61%) Spring MVC
Miscellaneous
1 108 (34.73%) Data Centre
2 70 (22.51%) CMDB
3 68 (21.86%) Analytical Skills
4 43 (13.83%) Computer Science
5 20 (6.43%) Management Information System
6 9 (2.89%) Enterprise Storage
7 8 (2.57%) Life Science
8 6 (1.93%) Virtual Team
9 4 (1.29%) Mathematics
9 4 (1.29%) Physics
9 4 (1.29%) Statistics
10 3 (0.96%) Enterprise Software
10 3 (0.96%) N-Tier
11 2 (0.64%) Security Operations Centre
12 1 (0.32%) Blackberry
12 1 (0.32%) iPad
12 1 (0.32%) Mobile App
12 1 (0.32%) NHS
12 1 (0.32%) PKI
12 1 (0.32%) VLE
Operating Systems
1 39 (12.54%) Windows
2 24 (7.72%) Linux
3 21 (6.75%) Unix
4 8 (2.57%) Windows Server
5 7 (2.25%) Windows Server 2012
6 1 (0.32%) Android
6 1 (0.32%) Apple iOS
6 1 (0.32%) BlackBerry OS
6 1 (0.32%) Mac OS X
6 1 (0.32%) Solaris
6 1 (0.32%) Windows 7
6 1 (0.32%) Windows XP
Processes & Methodologies
1 229 (73.63%) ITIL
2 110 (35.37%) Project Management
3 106 (34.08%) Service Delivery
4 80 (25.72%) Continuous Improvement
5 75 (24.12%) PRINCE2
6 72 (23.15%) ITIL V3
7 70 (22.51%) Change Management
8 60 (19.29%) ITSM
9 50 (16.08%) Problem Management
10 46 (14.79%) Requirements Analysis
11 44 (14.15%) Capacity Planning
11 44 (14.15%) Line Management
11 44 (14.15%) Software Engineering
12 42 (13.50%) Presales
13 39 (12.54%) Gantt Chart
14 35 (11.25%) Mentoring
15 34 (10.93%) Business Development
16 33 (10.61%) CRM
17 32 (10.29%) Agile Software Development
17 32 (10.29%) Stakeholder Management
Programming Languages
1 34 (10.93%) SQL
2 33 (10.61%) Java
3 31 (9.97%) JavaScript
4 22 (7.07%) Ruby
5 14 (4.50%) C#
6 5 (1.61%) Clojure
6 5 (1.61%) Groovy
6 5 (1.61%) Scala
7 4 (1.29%) PHP
8 3 (0.96%) T-SQL
9 1 (0.32%) C
Qualifications
1 54 (17.36%) Degree
2 44 (14.15%) ISEB
2 44 (14.15%) PMI Certification
2 44 (14.15%) PMP
3 43 (13.83%) ITIL Certification
4 25 (8.04%) CCNA
4 25 (8.04%) Cisco Certification
5 5 (1.61%) CCNP
5 5 (1.61%) CISSP
6 4 (1.29%) Security Cleared
7 2 (0.64%) CISM
8 1 (0.32%) BC Cleared
8 1 (0.32%) ITIL Foundation Certificate
8 1 (0.32%) MCSE
8 1 (0.32%) Microsoft Certification
Quality Assurance & Compliance
1 23 (7.40%) SLA
2 5 (1.61%) COBIT
3 4 (1.29%) QA
4 1 (0.32%) Sarbanes-Oxley
System Software
1 39 (12.54%) VMware Infrastructure
2 24 (7.72%) Virtual Machines
3 15 (4.82%) Active Directory
4 7 (2.25%) Microsoft Virtual Server
4 7 (2.25%) Virtual Servers
5 1 (0.32%) Microsoft App-V
Systems Management
1 26 (8.36%) SCCM
2 24 (7.72%) SCVMM
3 20 (6.43%) SCOM
4 19 (6.11%) Tivoli
5 5 (1.61%) Grafana
5 5 (1.61%) Graphite
5 5 (1.61%) Packer
5 5 (1.61%) Puppet
5 5 (1.61%) Terraform
5 5 (1.61%) Uchiwa
6 2 (0.64%) SolarWinds Orion
Vendors
1 55 (17.68%) Cisco
2 51 (16.40%) ServiceNow
3 40 (12.86%) HP
3 40 (12.86%) Juniper
4 39 (12.54%) CheckPoint
4 39 (12.54%) VMware
5 25 (8.04%) BMC
5 25 (8.04%) Citrix
5 25 (8.04%) Oracle
6 24 (7.72%) EMC
6 24 (7.72%) IBM
6 24 (7.72%) NetApp
7 20 (6.43%) Microsoft
8 15 (4.82%) Brocade
8 15 (4.82%) F5
8 15 (4.82%) Fortinet
9 13 (4.18%) Remedy
10 11 (3.54%) SolarWinds
11 9 (2.89%) SAP
12 5 (1.61%) Atlassian
Birmingham, West Midlands (County)
Spring Technology
Salary: £80000.00 - £90000.00 per annum
Posted: 5 hours ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £75000.00 - £90000.00 per annum + bens
Posted: Yesterday
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: - £60,000 - 75,000k base + excellent package, bonus and fast-track car
Posted: Yesterday
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: £60,000 - 75,000k base + excellent package, bonus and fast-track caree
Posted: 2 days ago
Birmingham
Sopra Steria Recruitment Limited
Salary: Car Allowence & Benefits
Posted: 23 hours ago
Birmingham
Ampersand Consulting
Salary: £38000 - £42000 per annum + Benefits
Posted: 8 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £49511.00 - £55700.00 per annum
Posted: 19 days ago
Birmingham, West Midlands (County)
NHS Blood And Transplant
Salary: From £46,625 to £57,640 per annum AfC Band 8b
Posted: 26 days ago
Birmingham
aap3
Salary: £40000.00 - £45000.00 per annum + Excellent Benefits
Posted: 22 days ago
Birmingham, West Midlands (County)
NHS Blood And Transplant
Salary: From £46,625 to £57,640 per annum AfC Band 8b
Posted: 26 days ago
Birmingham
Ampersand Consulting
Salary: £25000 - £35000 per annum + Fantastic Benefits
Posted: 16 days ago