The table below looks at the statistics for Service Management skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 59 63 77
Rank change year-on-year
+4 +14
Permanent jobs citing Service Management 77 62 47
As % of all permanent IT jobs located in Birmingham 3.81% 3.18% 2.32%
As % of the Processes & Methodologies category 4.64% 3.99% 2.92%
Number of salaries quoted 44 57 41
Average salary £50,000 £60,000 £50,000
Average salary % change year-on-year
-16.66% +20.00%
90% offered a salary of more than £30,600 £41,800 £35,000
10% offered a salary of more than £71,750 £73,000 £60,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1660 1553 1610
As % of all permanent IT jobs located in Birmingham 82.10% 79.64% 79.58%
Number of salaries quoted 1364 1354 1418
Average salary £45,000 £49,000 £45,000
Average salary % change year-on-year
-8.16% +8.88%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £67,500 £65,000 £70,000
UK excluding London average salary £44,500 £42,500 £40,995
% change year-on-year
+4.70% +3.67%

Service Management
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Birmingham

Service Management
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Birmingham region.

Service Management Salary Trend in Birmingham

Service Management
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Management across the Birmingham region over the 3 months to 29 July 2015.

Service Management Salary Histogram in Birmingham

Service Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 29 July 2015, IT jobs across the Birmingham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 95 (69.34%) ITIL
2 41 (29.93%) Service Delivery
3 40 (29.20%) ITSM
4 38 (27.74%) Project Management
5 33 (24.09%) PRINCE2
6 25 (18.25%) Degree
6 25 (18.25%) Problem Management
6 25 (18.25%) Finance
7 24 (17.52%) Manufacturing
7 24 (17.52%) Business Development
8 23 (16.79%) Law
9 22 (16.06%) Stakeholder Management
9 22 (16.06%) SLA
9 22 (16.06%) Life Science
10 21 (15.33%) ISEB
11 20 (14.60%) Microsoft
11 20 (14.60%) Incident Management
11 20 (14.60%) Transition Management
11 20 (14.60%) Data Centre
12 19 (13.87%) Security Cleared
13 18 (13.14%) SC Cleared
13 18 (13.14%) ITIL Certification
14 16 (11.68%) Change Management
15 12 (8.76%) Line Management
16 10 (7.30%) Windows
16 10 (7.30%) MS Office
17 9 (6.57%) MS Excel
17 9 (6.57%) Active Directory
17 9 (6.57%) VPN
17 9 (6.57%) GIS

Service Management
Top Related IT Skills in Birmingham by Category

For the 6 months to 29 July 2015, IT jobs across the Birmingham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (5.11%) MS Exchange
2 4 (2.92%) Lync
2 4 (2.92%) Exchange Server 2010
3 2 (1.46%) CMS
4 1 (0.73%) SharePoint
Applications
1 10 (7.30%) MS Office
2 9 (6.57%) MS Excel
3 4 (2.92%) MS Project
4 2 (1.46%) MS PowerPoint
Business Applications
1 2 (1.46%) assyst
1 2 (1.46%) SAP Business One
Cloud Services
1 4 (2.92%) Office 365
2 1 (0.73%) Cloud Computing
2 1 (0.73%) SaaS
Communications & Networking
1 9 (6.57%) VPN
2 7 (5.11%) DNS
3 6 (4.38%) DHCP
4 5 (3.65%) Firewall
4 5 (3.65%) LAN
5 4 (2.92%) VLAN
6 3 (2.19%) Wireless
6 3 (2.19%) TCP/IP
6 3 (2.19%) Broadband
7 2 (1.46%) WAN
7 2 (1.46%) Avaya Modular Messaging
8 1 (0.73%) PABX
8 1 (0.73%) Structured Cabling
8 1 (0.73%) IPsec
8 1 (0.73%) VoIP
8 1 (0.73%) SSL
8 1 (0.73%) Internet
8 1 (0.73%) 3G
8 1 (0.73%) NetScreen
Database & Business Intelligence
1 2 (1.46%) BusinessObjects
1 2 (1.46%) SAP HANA
General
1 25 (18.25%) Finance
2 24 (17.52%) Manufacturing
3 23 (16.79%) Law
4 5 (3.65%) Banking
4 5 (3.65%) French Language
4 5 (3.65%) German Language
4 5 (3.65%) Telecoms
5 4 (2.92%) Retail
6 3 (2.19%) Publishing
7 2 (1.46%) Billing
7 2 (1.46%) Local Government
8 1 (0.73%) Advertising
8 1 (0.73%) Games
Job Titles
1 26 (18.98%) Transition Manager
2 17 (12.41%) Service Manager
3 15 (10.95%) Analyst
4 10 (7.30%) Head of Service Delivery
5 9 (6.57%) Architect
6 5 (3.65%) Services Delivery Manager
6 5 (3.65%) Team Leader
6 5 (3.65%) Support Manager
6 5 (3.65%) Delivery Manager
7 4 (2.92%) Change Manager
7 4 (2.92%) Solutions Architect
7 4 (2.92%) Head of Service Management
7 4 (2.92%) Service Desk Team Leader
7 4 (2.92%) Head of IT
8 3 (2.19%) IT Architect
8 3 (2.19%) Senior Infrastructure Architect
8 3 (2.19%) Avaya Engineer
8 3 (2.19%) Technical Design Authority
8 3 (2.19%) Senior Architect
8 3 (2.19%) Head of Managed Services
Libraries, Frameworks & Software Standards
1 4 (2.92%) CGI
Miscellaneous
1 22 (16.06%) Life Science
2 20 (14.60%) Data Centre
3 9 (6.57%) GIS
4 6 (4.38%) Management Information System
4 6 (4.38%) Analytical Skills
5 2 (1.46%) Mainframe
6 1 (0.73%) PMI
6 1 (0.73%) Enterprise Cloud
6 1 (0.73%) Mobile App
Operating Systems
1 10 (7.30%) Windows
2 7 (5.11%) UNIX
3 6 (4.38%) Windows Server 2008
4 5 (3.65%) Windows 7
5 4 (2.92%) Windows Server 2012
6 2 (1.46%) Windows 8
6 2 (1.46%) Windows Server 2003
7 1 (0.73%) Linux
Processes & Methodologies
1 95 (69.34%) ITIL
2 41 (29.93%) Service Delivery
3 40 (29.20%) ITSM
4 38 (27.74%) Project Management
5 33 (24.09%) PRINCE2
6 25 (18.25%) Problem Management
7 24 (17.52%) Business Development
8 22 (16.06%) Stakeholder Management
9 20 (14.60%) Incident Management
9 20 (14.60%) Transition Management
10 16 (11.68%) Change Management
11 12 (8.76%) Line Management
12 8 (5.84%) Coaching
12 8 (5.84%) Risk Management
13 7 (5.11%) Enterprise Architecture
13 7 (5.11%) Continuous Improvement
14 6 (4.38%) Demand Management
14 6 (4.38%) Requirements Management
15 5 (3.65%) Configuration Management
15 5 (3.65%) Resource Management
Programming Languages
1 3 (2.19%) PowerShell
2 2 (1.46%) C
Qualifications
1 25 (18.25%) Degree
2 21 (15.33%) ISEB
3 19 (13.87%) Security Cleared
4 18 (13.14%) SC Cleared
4 18 (13.14%) ITIL Certification
5 3 (2.19%) Cisco Certification
5 3 (2.19%) Microsoft Certification
5 3 (2.19%) MCSE
5 3 (2.19%) CCNA
6 2 (1.46%) MCTS
6 2 (1.46%) MCITP
6 2 (1.46%) PRINCE2 Certification
7 1 (0.73%) PMI Certification
7 1 (0.73%) CISM
7 1 (0.73%) MCSA
7 1 (0.73%) CCNP
7 1 (0.73%) CISSP
7 1 (0.73%) PRINCE2 Practitioner
7 1 (0.73%) PCI QSA
Quality Assurance & Compliance
1 22 (16.06%) SLA
2 3 (2.19%) ISO/IEC 27001
3 1 (0.73%) QA
3 1 (0.73%) Sarbanes-Oxley
System Software
1 9 (6.57%) Active Directory
2 5 (3.65%) VMware Infrastructure
3 4 (2.92%) XenApp
3 4 (2.92%) XenDesktop
3 4 (2.92%) Terminal Services
4 2 (1.46%) Terminal Server
4 2 (1.46%) Microsoft Virtual Server
5 1 (0.73%) ProxySG
5 1 (0.73%) Hyper-V
Systems Management
1 7 (5.11%) SCCM
2 1 (0.73%) NetBackup
2 1 (0.73%) Backup Exec
2 1 (0.73%) WSUS
Vendors
1 20 (14.60%) Microsoft
2 7 (5.11%) Citrix
2 7 (5.11%) SAP
3 6 (4.38%) Cisco
3 6 (4.38%) VMware
3 6 (4.38%) Computacenter
4 5 (3.65%) ServiceNow
4 5 (3.65%) CheckPoint
5 4 (2.92%) Remedy
5 4 (2.92%) Dell
5 4 (2.92%) LANDesk
6 3 (2.19%) Avaya
7 2 (1.46%) EMC
7 2 (1.46%) Oracle
8 1 (0.73%) Mitel
8 1 (0.73%) Blue Coat
8 1 (0.73%) Salesforce.com
8 1 (0.73%) Nortel
8 1 (0.73%) Juniper
8 1 (0.73%) NetApp
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £50000 - £60000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Investigo Search & Selection
Salary: £50000 - £55000 per annum
Posted: 2 days ago
Birmingham, Warwickshire
NES IT
Salary: Competitive
Posted: 6 days ago
Birmingham, West Midlands (County)
CGI
Salary: £35000 - £46000 per annum + excellent benefits
Posted: 7 days ago
Manchester or Birmingham or Farnborough
Edenhouse solutions ltd
Salary: Competitive with Excellent Benefits
Posted: 8 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £28551.60 per annum + 40d Hol+final sal pen+Health
Posted: 10 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £34672.50 per annum + 40d Hol+final sal pen+Health
Posted: 10 days ago
Birmingham, West Midlands (County)
SCC
Posted: 15 days ago
Manchester or Birmingham or Farnborough
Edenhouse solutions ltd
Salary: Competitive with Excellent Benefits
Posted: 16 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £60000.00 - £85000.00 per annum
Posted: 22 days ago