The table below looks at the statistics for Service Management skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 65 69 79
Rank change year-on-year
+4 +10
Permanent jobs citing Service Management 60 45 39
As % of all permanent IT jobs located in Birmingham 3.30% 2.51% 2.26%
As % of the Processes & Methodologies category 3.95% 3.17% 2.95%
Number of salaries quoted 43 42 37
Average salary £55,000 £55,000 £52,500
Average salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £33,000 £28,200
10% offered a salary of more than £72,000 £64,600 £75,000
UK excluding London average salary £45,000 £47,500 £45,000
% change year-on-year
-5.26% +5.55%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1520 1420 1320
As % of all permanent IT jobs located in Birmingham 83.52% 79.15% 76.66%
Number of salaries quoted 1218 1242 1097
Average salary £45,000 £47,500 £45,000
Average salary % change year-on-year
-5.26% +5.55%
90% offered a salary of more than £28,000 £30,000 £30,000
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Birmingham

Service Management
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Birmingham region.

Service Management Salary Trend in Birmingham

Service Management
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Management across the Birmingham region over the 3 months to 27 April 2015.

Service Management Salary Histogram in Birmingham

Service Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 27 April 2015, IT jobs across the Birmingham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 101 (80.16%) ITIL
2 39 (30.95%) Service Delivery
3 33 (26.19%) ITSM
3 33 (26.19%) Problem Management
4 27 (21.43%) Project Management
4 27 (21.43%) SLA
5 26 (20.63%) PRINCE2
6 23 (18.25%) SC Cleared
6 23 (18.25%) Security Cleared
7 22 (17.46%) ITIL Certification
7 22 (17.46%) Stakeholder Management
8 21 (16.67%) Business Development
9 20 (15.87%) Life Science
10 19 (15.08%) Change Management
11 18 (14.29%) Law
11 18 (14.29%) ISEB
11 18 (14.29%) Incident Management
11 18 (14.29%) Transition Management
12 17 (13.49%) Finance
13 13 (10.32%) Line Management
13 13 (10.32%) Degree
14 12 (9.52%) Microsoft
15 11 (8.73%) Windows
15 11 (8.73%) GIS
15 11 (8.73%) Analytical Skills
16 10 (7.94%) Continuous Improvement
16 10 (7.94%) Root Cause Analysis
17 9 (7.14%) assyst
17 9 (7.14%) UNIX
17 9 (7.14%) VPN

Service Management
Top Related IT Skills in Birmingham by Category

For the 6 months to 27 April 2015, IT jobs across the Birmingham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (3.17%) Lync
2 2 (1.59%) IIS
2 2 (1.59%) Apache
2 2 (1.59%) Tomcat
2 2 (1.59%) MS Exchange
3 1 (0.79%) Blackberry Enterprise Server
Applications
1 7 (5.56%) MS Office
2 4 (3.17%) MS Excel
3 2 (1.59%) MS PowerPoint
Business Applications
1 9 (7.14%) assyst
2 2 (1.59%) SAP Business One
Cloud Services
1 4 (3.17%) Office 365
2 1 (0.79%) Microsoft Azure
2 1 (0.79%) SaaS
2 1 (0.79%) PaaS
Communications & Networking
1 9 (7.14%) VPN
2 6 (4.76%) Broadband
3 4 (3.17%) LAN
3 4 (3.17%) Firewall
3 4 (3.17%) Wireless
3 4 (3.17%) MPLS
4 3 (2.38%) Cisco ASA
5 1 (0.79%) Structured Cabling
5 1 (0.79%) DSL
5 1 (0.79%) NetScreen
5 1 (0.79%) IPsec
5 1 (0.79%) VLAN
5 1 (0.79%) VoIP
5 1 (0.79%) WAN
5 1 (0.79%) TCP/IP
5 1 (0.79%) SSL
5 1 (0.79%) SAN
5 1 (0.79%) Internet
5 1 (0.79%) 3G
Database & Business Intelligence
1 3 (2.38%) SQL Server
2 2 (1.59%) BusinessObjects
2 2 (1.59%) SAP HANA
3 1 (0.79%) Oracle Database
3 1 (0.79%) Relational Database
3 1 (0.79%) SQL Server 2005
3 1 (0.79%) SQL Server 2008
3 1 (0.79%) RDBMS
General
1 18 (14.29%) Law
2 17 (13.49%) Finance
3 7 (5.56%) Telecoms
3 7 (5.56%) Manufacturing
4 6 (4.76%) French Language
4 6 (4.76%) German Language
5 2 (1.59%) Local Government
5 2 (1.59%) Legal
6 1 (0.79%) Marketing
6 1 (0.79%) Games
6 1 (0.79%) Banking
Job Titles
1 20 (15.87%) Transition Manager
2 18 (14.29%) Service Manager
3 13 (10.32%) Services Delivery Manager
3 13 (10.32%) Delivery Manager
4 11 (8.73%) Support Engineer
5 9 (7.14%) Architect
5 9 (7.14%) Analyst
6 8 (6.35%) Problem Manager
7 7 (5.56%) Team Leader
8 6 (4.76%) Solutions Architect
8 6 (4.76%) 3rd Line Support
8 6 (4.76%) Service Desk Team Leader
8 6 (4.76%) 3rd Line Support Engineer
8 6 (4.76%) Monitoring Engineer
9 5 (3.97%) Technical Design Authority
9 5 (3.97%) Avaya Engineer
9 5 (3.97%) Senior Manager
9 5 (3.97%) Project Manager
10 4 (3.17%) Head of Service Delivery
11 3 (2.38%) Senior Architect
Libraries, Frameworks & Software Standards
1 4 (3.17%) Flash
1 4 (3.17%) CGI
2 2 (1.59%) .NET
2 2 (1.59%) J2EE
Miscellaneous
1 20 (15.87%) Life Science
2 11 (8.73%) Analytical Skills
2 11 (8.73%) GIS
3 3 (2.38%) Management Information System
4 2 (1.59%) Statistics
5 1 (0.79%) Mathematics
5 1 (0.79%) Thin Client
5 1 (0.79%) Blackberry
5 1 (0.79%) Mainframe
5 1 (0.79%) Replication
5 1 (0.79%) CESG
5 1 (0.79%) Performance Metrics
5 1 (0.79%) Enterprise Cloud
5 1 (0.79%) BYOD
5 1 (0.79%) CMDB
5 1 (0.79%) Social Network
5 1 (0.79%) Fat Client
Operating Systems
1 11 (8.73%) Windows
2 9 (7.14%) UNIX
3 3 (2.38%) Linux
4 2 (1.59%) Solaris
4 2 (1.59%) Windows 7
5 1 (0.79%) Windows 8
5 1 (0.79%) Windows Server 2003
5 1 (0.79%) Windows Server 2008
Processes & Methodologies
1 101 (80.16%) ITIL
2 39 (30.95%) Service Delivery
3 33 (26.19%) ITSM
3 33 (26.19%) Problem Management
4 27 (21.43%) Project Management
5 26 (20.63%) PRINCE2
6 22 (17.46%) Stakeholder Management
7 21 (16.67%) Business Development
8 19 (15.08%) Change Management
9 18 (14.29%) Incident Management
9 18 (14.29%) Transition Management
10 13 (10.32%) Line Management
11 10 (7.94%) Root Cause Analysis
11 10 (7.94%) Continuous Improvement
12 8 (6.35%) Risk Management
13 7 (5.56%) Enterprise Architecture
13 7 (5.56%) Requirements Management
13 7 (5.56%) Data Analysis
13 7 (5.56%) Financial Modelling
14 6 (4.76%) Capacity Planning
Programming Languages
1 3 (2.38%) SQL
2 2 (1.59%) Perl
2 2 (1.59%) Python
2 2 (1.59%) PowerShell
3 1 (0.79%) PL/SQL
3 1 (0.79%) T-SQL
Qualifications
1 23 (18.25%) SC Cleared
1 23 (18.25%) Security Cleared
2 22 (17.46%) ITIL Certification
3 18 (14.29%) ISEB
4 13 (10.32%) Degree
5 1 (0.79%) CISSP
5 1 (0.79%) PRINCE2 Certification
5 1 (0.79%) CISM
5 1 (0.79%) CISMP
Quality Assurance & Compliance
1 27 (21.43%) SLA
2 2 (1.59%) ISO/IEC 27001
2 2 (1.59%) QA
System Software
1 5 (3.97%) VMware Infrastructure
2 4 (3.17%) XenApp
2 4 (3.17%) XenDesktop
2 4 (3.17%) Active Directory
2 4 (3.17%) Terminal Services
3 1 (0.79%) ProxySG
Systems Management
1 8 (6.35%) SCOM
2 7 (5.56%) SCCM
3 2 (1.59%) Ansible
3 2 (1.59%) Unicenter
3 2 (1.59%) Tivoli
3 2 (1.59%) Control-M
3 2 (1.59%) Nagios
3 2 (1.59%) BladeLogic
4 1 (0.79%) WSUS
Vendors
1 12 (9.52%) Microsoft
2 6 (4.76%) Cisco
3 5 (3.97%) Avaya
3 5 (3.97%) VMware
4 4 (3.17%) Remedy
4 4 (3.17%) CheckPoint
4 4 (3.17%) Oracle
4 4 (3.17%) Dell
4 4 (3.17%) Citrix
4 4 (3.17%) Computacenter
4 4 (3.17%) ServiceNow
5 3 (2.38%) Riverbed
5 3 (2.38%) SolarWinds
5 3 (2.38%) F5
5 3 (2.38%) SAP
5 3 (2.38%) Websense
6 2 (1.59%) Business Objects
6 2 (1.59%) LANDesk
7 1 (0.79%) MobileIron
7 1 (0.79%) IBM
Birmingham
Capita - ITIN
Salary: £18000 - £22000 per annum
Posted: 13 hours ago
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £55000 - £60000 per annum + Holidays / Benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
Search Consultancy
Posted: 6 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £45000.00 per annum + Plus Benefits
Posted: 6 days ago
Birmingham
Capita - ITIN
Salary: £18000 - £22000 per annum
Posted: 7 days ago