The table below looks at the statistics for Service Management skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 58 60 64
Rank change year-on-year
+2 +4
Permanent jobs citing Service Management 83 63 44
As % of all permanent IT jobs located in Birmingham 4.02% 3.35% 2.63%
As % of the Processes & Methodologies category 4.85% 4.19% 3.58%
Number of salaries quoted 80 57 41
Average salary £50,000 £45,000 £47,500
Average salary % change year-on-year
+11.11% -5.26%
90% offered a salary of more than £35,000 £26,100 £36,500
10% offered a salary of more than £70,000 £56,000 £65,000
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1711 1502 1228
As % of all permanent IT jobs located in Birmingham 82.86% 79.89% 73.49%
Number of salaries quoted 1544 1329 1065
Average salary £45,000 £43,000 £45,000
Average salary % change year-on-year
+4.65% -4.44%
90% offered a salary of more than £30,000 £27,500 £30,000
10% offered a salary of more than £70,000 £65,000 £64,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Birmingham

Service Management
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Birmingham region.

Service Management Salary Trend in Birmingham

Service Management
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Management across the Birmingham region over the 3 months to 19 December 2014.

Service Management Salary Histogram in Birmingham

Service Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 19 December 2014, IT jobs across the Birmingham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 145 (84.80%) ITIL
2 50 (29.24%) Problem Management
3 49 (28.65%) Service Delivery
4 47 (27.49%) Change Management
5 42 (24.56%) Incident Management
5 42 (24.56%) Finance
6 26 (15.20%) ITSM
7 25 (14.62%) UNIX
8 23 (13.45%) SLA
9 22 (12.87%) Security Cleared
9 22 (12.87%) ITIL Certification
9 22 (12.87%) Project Management
10 21 (12.28%) SC Cleared
11 20 (11.70%) Stakeholder Management
11 20 (11.70%) Degree
12 19 (11.11%) Continuous Improvement
12 19 (11.11%) Supplier Management
12 19 (11.11%) PRINCE2
12 19 (11.11%) Analytical Skills
13 18 (10.53%) Life Science
13 18 (10.53%) Microsoft
13 18 (10.53%) Capacity Management
13 18 (10.53%) Transition Management
14 17 (9.94%) ISEB
15 15 (8.77%) Business Development
15 15 (8.77%) assyst
15 15 (8.77%) Law
16 14 (8.19%) CMDB
16 14 (8.19%) Knowledge Management
16 14 (8.19%) Migration

Service Management
Top Related IT Skills in Birmingham by Category

For the 6 months to 19 December 2014, IT jobs across the Birmingham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (1.17%) Tomcat
1 2 (1.17%) CMS
2 1 (0.58%) IIS
2 1 (0.58%) Apache
2 1 (0.58%) SharePoint
2 1 (0.58%) MS Exchange
2 1 (0.58%) Blackberry Enterprise Server
Applications
1 6 (3.51%) MS Excel
2 4 (2.34%) MS PowerPoint
3 3 (1.75%) MS Office
Business Applications
1 15 (8.77%) assyst
2 3 (1.75%) Remedy ITSM
3 1 (0.58%) Dynamics NAV
3 1 (0.58%) Dynamics AX
Cloud Services
1 1 (0.58%) Cloud Computing
1 1 (0.58%) Microsoft Azure
1 1 (0.58%) PaaS
Communications & Networking
1 9 (5.26%) VPN
2 6 (3.51%) MPLS
3 5 (2.92%) Cisco ASA
3 5 (2.92%) Broadband
3 5 (2.92%) Firewall
3 5 (2.92%) Wireless
4 4 (2.34%) PABX
5 2 (1.17%) Symposium
5 2 (1.17%) Nortel Meridian
6 1 (0.58%) LAN
6 1 (0.58%) WAN
6 1 (0.58%) SAN
6 1 (0.58%) Internet
6 1 (0.58%) DSL
Database & Business Intelligence
1 4 (2.34%) MarkLogic
2 2 (1.17%) Oracle Database
2 2 (1.17%) SQL Server
3 1 (0.58%) RDBMS
3 1 (0.58%) SQL Server Reporting Services
3 1 (0.58%) SQL Server 2005
3 1 (0.58%) SQL Server Integration Services
3 1 (0.58%) SQL Server Analysis Services
3 1 (0.58%) SQL Server 2008
3 1 (0.58%) Relational Database
General
1 42 (24.56%) Finance
2 15 (8.77%) Law
3 13 (7.60%) Banking
4 9 (5.26%) Telecoms
5 7 (4.09%) Investment Banking
6 6 (3.51%) Legal
7 3 (1.75%) Manufacturing
8 2 (1.17%) Back Office
9 1 (0.58%) Retail
9 1 (0.58%) Billing
9 1 (0.58%) Marketing
Job Titles
1 26 (15.20%) Service Manager
2 19 (11.11%) Architect
2 19 (11.11%) Transition Manager
3 18 (10.53%) Analyst
4 14 (8.19%) Delivery Manager
5 13 (7.60%) Senior Manager
6 12 (7.02%) Service Analyst
7 11 (6.43%) Service Transition Manager
8 10 (5.85%) Services Delivery Manager
9 9 (5.26%) Team Leader
9 9 (5.26%) Service Management Analyst
10 8 (4.68%) Senior Service Manager
10 8 (4.68%) Head of Service Delivery
10 8 (4.68%) Change Manager
10 8 (4.68%) Support Engineer
10 8 (4.68%) Project Manager
11 7 (4.09%) 3rd Line Support
11 7 (4.09%) Problem Manager
11 7 (4.09%) Monitoring Engineer
11 7 (4.09%) 3rd Line Support Engineer
Libraries, Frameworks & Software Standards
1 5 (2.92%) Flash
2 4 (2.34%) JMS
2 4 (2.34%) Middleware
2 4 (2.34%) D-Bus
Miscellaneous
1 19 (11.11%) Analytical Skills
2 18 (10.53%) Life Science
3 14 (8.19%) CMDB
4 4 (2.34%) Management Information System
4 4 (2.34%) Statistics
5 3 (1.75%) GIS
6 2 (1.17%) Mainframe
6 2 (1.17%) Performance Metrics
7 1 (0.58%) Social Network
7 1 (0.58%) Fat Client
7 1 (0.58%) Thin Client
7 1 (0.58%) Blackberry
7 1 (0.58%) Mathematics
7 1 (0.58%) Replication
7 1 (0.58%) CESG
Operating Systems
1 25 (14.62%) UNIX
2 13 (7.60%) Windows
3 2 (1.17%) Linux
3 2 (1.17%) Windows 7
4 1 (0.58%) Windows 8
4 1 (0.58%) Windows Server 2003
4 1 (0.58%) Windows Server 2008
Processes & Methodologies
1 145 (84.80%) ITIL
2 50 (29.24%) Problem Management
3 49 (28.65%) Service Delivery
4 47 (27.49%) Change Management
5 42 (24.56%) Incident Management
6 26 (15.20%) ITSM
7 22 (12.87%) Project Management
8 20 (11.70%) Stakeholder Management
9 19 (11.11%) Supplier Management
9 19 (11.11%) PRINCE2
9 19 (11.11%) Continuous Improvement
10 18 (10.53%) Capacity Management
10 18 (10.53%) Transition Management
11 15 (8.77%) Business Development
12 14 (8.19%) Knowledge Management
12 14 (8.19%) Migration
12 14 (8.19%) Release Management
13 13 (7.60%) Data Migration
14 11 (6.43%) Coaching
15 10 (5.85%) Matrix Management
Programming Languages
1 12 (7.02%) SQL
2 4 (2.34%) Perl
3 1 (0.58%) Java
3 1 (0.58%) VBA
Qualifications
1 22 (12.87%) ITIL Certification
1 22 (12.87%) Security Cleared
2 21 (12.28%) SC Cleared
3 20 (11.70%) Degree
4 17 (9.94%) ISEB
5 1 (0.58%) CISSP
5 1 (0.58%) PRINCE2 Certification
5 1 (0.58%) CISM
5 1 (0.58%) CISMP
5 1 (0.58%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 23 (13.45%) SLA
2 2 (1.17%) QA
2 2 (1.17%) Data Quality
System Software
1 4 (2.34%) VMware Infrastructure
2 2 (1.17%) Active Directory
Systems Management
1 9 (5.26%) SCOM
2 3 (1.75%) SCCM
3 1 (0.58%) WSUS
Vendors
1 18 (10.53%) Microsoft
2 13 (7.60%) Cisco
2 13 (7.60%) BMC
3 8 (4.68%) VMware
4 7 (4.09%) Remedy
4 7 (4.09%) Oracle
5 5 (2.92%) CheckPoint
5 5 (2.92%) Websense
5 5 (2.92%) Riverbed
5 5 (2.92%) SolarWinds
5 5 (2.92%) F5
6 4 (2.34%) Avaya
7 3 (1.75%) ServiceNow
7 3 (1.75%) ION Trading
7 3 (1.75%) Sun
8 2 (1.17%) Symantec
8 2 (1.17%) Nortel
8 2 (1.17%) Citrix
8 2 (1.17%) LANDesk
9 1 (0.58%) MobileIron
Birmingham, West Midlands (County)
Coburg Banks IT
Salary: £60000 - £65000 per annum + Car £5,760, Bonus 20%, Benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
@ITS
Salary: From £50,000 to £55,000 per annum + Car + Bonus + Benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £45K basic + Benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
SCC
Posted: 9 days ago
Birmingham, West Midlands (County)
Vodafone
Salary: Competitive
Posted: 11 days ago