The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Services Manager
Rank 75 110 83
Rank change year-on-year
+35 -27
Permanent jobs requiring a Service Manager 54 20 29
As % of all permanent IT jobs located in Birmingham 2.32% 0.94% 1.68%
As % of the Job Titles category 2.46% 1.00% 1.80%
Number of salaries quoted 53 19 23
Average salary £62,500 £52,500 £45,000
Average salary % change year-on-year
+19.04% +16.66%
90% offered a salary of more than £35,300 £39,800 £38,500
10% offered a salary of more than £65,000 £66,000 £65,000
UK excluding London average salary £47,500 £47,500 £46,500
% change year-on-year
- +2.15%
Service Manager
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2195 1999 1614
As % of all permanent IT jobs located in Birmingham 94.33% 93.54% 93.35%
Number of salaries quoted 1886 1809 1340
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £24,000 £26,000 £25,000
10% offered a salary of more than £70,000 £65,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Manager
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Birmingham

Service Manager
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Birmingham region.

Service Manager Salary Trend in Birmingham

Service Manager
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Manager across the Birmingham region over the 3 months to 22 September 2014.

Service Manager Salary Histogram in Birmingham

Service Manager
Top 30 Related IT Skills in Birmingham

For the 6 months to 22 September 2014, IT jobs across the Birmingham region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 64 (54.70%) ITIL
2 54 (46.15%) Service Delivery
3 36 (30.77%) Service Management
4 28 (23.93%) Finance
5 23 (19.66%) Project Management
6 22 (18.80%) Degree
7 20 (17.09%) Business Development
7 20 (17.09%) PRINCE2
8 19 (16.24%) Transition Management
8 19 (16.24%) People Management
9 18 (15.38%) ITSM
10 17 (14.53%) Law
10 17 (14.53%) Line Management
11 16 (13.68%) ISEB
12 14 (11.97%) Windows
13 13 (11.11%) Active Directory
13 13 (11.11%) Operations Management
14 12 (10.26%) WSUS
14 12 (10.26%) ITIL V3
14 12 (10.26%) MS Office
14 12 (10.26%) Server Monitoring
15 10 (8.55%) Performance Management
16 6 (5.13%) Manufacturing
17 5 (4.27%) Stakeholder Management
17 5 (4.27%) SQL
17 5 (4.27%) SLA
17 5 (4.27%) ITIL Certification
17 5 (4.27%) Problem Management
17 5 (4.27%) SC Cleared
17 5 (4.27%) Security Cleared

Service Manager
Top Related IT Skills in Birmingham by Category

For the 6 months to 22 September 2014, IT jobs across the Birmingham region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (0.85%) MS Exchange
1 1 (0.85%) SAS
Applications
1 12 (10.26%) MS Office
2 3 (2.56%) MS Excel
3 2 (1.71%) MS PowerPoint
4 1 (0.85%) SPSS
Cloud Services
1 4 (3.42%) Cloud Computing
Communications & Networking
1 1 (0.85%) Internet
1 1 (0.85%) LAN
1 1 (0.85%) WAN
1 1 (0.85%) Unified Communications
Database & Business Intelligence
1 1 (0.85%) MS Access
1 1 (0.85%) MarkLogic
1 1 (0.85%) Oracle Database
General
1 28 (23.93%) Finance
2 17 (14.53%) Law
3 6 (5.13%) Manufacturing
4 4 (3.42%) Marketing
4 4 (3.42%) Automotive
5 3 (2.56%) Banking
6 2 (1.71%) Billing
6 2 (1.71%) Telecoms
7 1 (0.85%) Front Office
7 1 (0.85%) Back Office
7 1 (0.85%) Legal
7 1 (0.85%) Investment Banking
Libraries, Frameworks & Software Standards
1 1 (0.85%) Middleware
1 1 (0.85%) HTML
1 1 (0.85%) JMS
1 1 (0.85%) D-Bus
Miscellaneous
1 2 (1.71%) Life Science
1 2 (1.71%) Analytical Skills
2 1 (0.85%) Mainframe
2 1 (0.85%) GIS
2 1 (0.85%) Firmware
2 1 (0.85%) Mobile App
2 1 (0.85%) Statistics
Operating Systems
1 14 (11.97%) Windows
2 3 (2.56%) UNIX
3 1 (0.85%) Linux
Processes & Methodologies
1 64 (54.70%) ITIL
2 54 (46.15%) Service Delivery
3 36 (30.77%) Service Management
4 23 (19.66%) Project Management
5 20 (17.09%) Business Development
5 20 (17.09%) PRINCE2
6 19 (16.24%) Transition Management
6 19 (16.24%) People Management
7 18 (15.38%) ITSM
8 17 (14.53%) Line Management
9 13 (11.11%) Operations Management
10 12 (10.26%) ITIL V3
10 12 (10.26%) Server Monitoring
11 10 (8.55%) Performance Management
12 5 (4.27%) Stakeholder Management
12 5 (4.27%) Problem Management
12 5 (4.27%) Continuous Improvement
12 5 (4.27%) Incident Management
12 5 (4.27%) Data Analysis
13 4 (3.42%) Logistics
Programming Languages
1 5 (4.27%) SQL
2 2 (1.71%) C
3 1 (0.85%) Java
3 1 (0.85%) Perl
3 1 (0.85%) VBA
Qualifications
1 22 (18.80%) Degree
2 16 (13.68%) ISEB
3 5 (4.27%) ITIL Certification
3 5 (4.27%) SC Cleared
3 5 (4.27%) Security Cleared
4 2 (1.71%) PRINCE2 Certification
4 2 (1.71%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (4.27%) SLA
2 4 (3.42%) COBIT
3 2 (1.71%) QA
System Software
1 13 (11.11%) Active Directory
2 1 (0.85%) VMware Infrastructure
Systems Management
1 12 (10.26%) WSUS
Vendors
1 4 (3.42%) Microsoft
1 4 (3.42%) VMware
2 2 (1.71%) Oracle
3 1 (0.85%) Citrix
3 1 (0.85%) HP
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