The first table below looks at the demand for the Service Manager role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Birmingham region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Services Manager
Rank 91 56 53
Rank change year-on-year
-35 -3
Permanent jobs requiring a Service Manager 27 44 38
As % of all permanent IT jobs located in Birmingham 1.588% 2.969% 2.827%
As % of the Job Titles category 1.677% 3.092% 2.960%
Number of salaries quoted 23 40 34
Average salary £52,500 £60,000 £38,500
Average salary % change year-on-year
-12.50% +55.84%
90% offered a salary of more than £32,725 £47,500 £31,500
10% offered a salary of more than £70,000 £65,500 £51,750
UK excluding London average salary £47,500 £50,000 £47,500
% change year-on-year
-5.00% +5.26%
All Job Titles
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1610 1423 1284
As % of all permanent IT jobs located in Birmingham 94.71% 96.02% 95.54%
Number of salaries quoted 1351 1272 1115
Average salary £42,255 £39,000 £37,500
Average salary % change year-on-year
+8.34% +4.00%
90% offered a salary of more than £25,000 £25,500 £23,750
10% offered a salary of more than £62,500 £65,000 £62,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Manager
West Midlands

Service Manager
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager across the Birmingham region as a proportion of the total demand within the Job Titles category.

Birmingham Service Manager Jobs Demand Trend

Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Birmingham region.

Birmingham Service Manager Salary Trend

Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Manager across the Birmingham region over the 3 months to 24 May 2013.

Birmingham Service Manager Salary Histogram

Service Manager
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Birmingham region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 38 (77.55%) Service Delivery
2 25 (51.02%) Project Management
3 24 (48.98%) ITIL
4 17 (34.69%) Finance
5 11 (22.45%) Banking
6 9 (18.37%) Microsoft
6 9 (18.37%) PMP
6 9 (18.37%) PMI Certification
6 9 (18.37%) Project Planning
7 8 (16.33%) PRINCE2
7 8 (16.33%) Telecoms
8 7 (14.29%) SLA
8 7 (14.29%) Service Management
8 7 (14.29%) Billing
8 7 (14.29%) MS Excel
9 6 (12.24%) UNIX
9 6 (12.24%) Windows
9 6 (12.24%) ITIL Certification
9 6 (12.24%) Change Management
9 6 (12.24%) Degree
10 5 (10.20%) ITSM
10 5 (10.20%) Data Analysis
10 5 (10.20%) Retail
10 5 (10.20%) Programme Management
11 4 (8.163%) Ethernet
11 4 (8.163%) Citrix
11 4 (8.163%) MS PowerPoint
11 4 (8.163%) French Language
11 4 (8.163%) German Language
12 3 (6.122%) Incident Management

Service Manager
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Birmingham region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (4.082%) IIS
1 2 (4.082%) SharePoint
2 1 (2.041%) TIBCO EMS
Applications
1 7 (14.29%) MS Excel
2 4 (8.163%) MS PowerPoint
3 3 (6.122%) MS Office
Business Applications
1 1 (2.041%) TIBCO iProcess
1 1 (2.041%) BusinessWorks
Communications & Networking
1 4 (8.163%) Ethernet
2 2 (4.082%) DHCP
2 2 (4.082%) ADSL
2 2 (4.082%) Internet
2 2 (4.082%) TCP/IP
2 2 (4.082%) VPN
2 2 (4.082%) DNS
3 1 (2.041%) Unified Communications
3 1 (2.041%) LAN
3 1 (2.041%) WAN
3 1 (2.041%) HTTP
3 1 (2.041%) Wireless
Database & Business Intelligence
1 1 (2.041%) Data Warehouse
General
1 17 (34.69%) Finance
2 11 (22.45%) Banking
3 8 (16.33%) Telecoms
4 7 (14.29%) Billing
5 5 (10.20%) Retail
6 4 (8.163%) French Language
6 4 (8.163%) German Language
7 3 (6.122%) Corporate Banking
7 3 (6.122%) Investment Banking
7 3 (6.122%) Manufacturing
7 3 (6.122%) Advertising
7 3 (6.122%) Publishing
8 2 (4.082%) Pharmaceutical
Miscellaneous
1 3 (6.122%) NHS
1 3 (6.122%) Management Information System
2 2 (4.082%) Health Informatics
2 2 (4.082%) Data Extraction
2 2 (4.082%) Informatics
3 1 (2.041%) Statistics
Operating Systems
1 6 (12.24%) UNIX
1 6 (12.24%) Windows
2 2 (4.082%) Windows Server 2008
3 1 (2.041%) Solaris
Processes & Methodologies
1 38 (77.55%) Service Delivery
2 25 (51.02%) Project Management
3 24 (48.98%) ITIL
4 9 (18.37%) Project Planning
5 8 (16.33%) PRINCE2
6 7 (14.29%) Service Management
7 6 (12.24%) Change Management
8 5 (10.20%) ITSM
8 5 (10.20%) Data Analysis
8 5 (10.20%) Programme Management
9 3 (6.122%) Incident Management
9 3 (6.122%) Fund Management
9 3 (6.122%) Wealth Management
9 3 (6.122%) Data Protection
9 3 (6.122%) Business Transformation
9 3 (6.122%) PRINCE
9 3 (6.122%) Disaster Recovery
10 2 (4.082%) Risk Management
10 2 (4.082%) Operations Management
11 1 (2.041%) Business Analysis
Programming Languages
1 1 (2.041%) SQL
Qualifications
1 9 (18.37%) PMP
1 9 (18.37%) PMI Certification
2 6 (12.24%) ITIL Certification
2 6 (12.24%) Degree
3 2 (4.082%) PRINCE2 Practitioner
4 1 (2.041%) PRINCE2 Certification
Quality Assurance & Compliance
1 7 (14.29%) SLA
2 2 (4.082%) QA
System Software
1 2 (4.082%) Hyper-V
2 1 (2.041%) VMware Infrastructure
Systems Management
1 2 (4.082%) WSUS
Vendors
1 9 (18.37%) Microsoft
2 4 (8.163%) Citrix
3 3 (6.122%) Oracle
3 3 (6.122%) Sybase
3 3 (6.122%) SAP
4 2 (4.082%) iSOFT
5 1 (2.041%) Digital Fuel
5 1 (2.041%) TIBCO
5 1 (2.041%) VMware
Birmingham, West Midlands (County)
Service Management (West Midlands base - roving role) - My client, a specialist consultancy, are looking for a commercially aware Service Delivery Manager. The SDM must have ITIL qualifications and...
Experis IT
Salary: £40000 - £48000 per annum + car allowance + bens
Posted: 23 May 2013