The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Services Manager
Rank 95 84 87
Rank change year-on-year
-11 +3
Permanent jobs requiring a Service Manager 27 17 23
As % of all permanent IT jobs located in Birmingham 1.52% 1.14% 1.38%
As % of the Job Titles category 1.59% 1.20% 1.47%
Number of salaries quoted 21 16 20
Average salary £55,500 £48,750 £42,500
Average salary % change year-on-year
+13.84% +14.70%
90% offered a salary of more than £45,000 £37,500 £32,250
10% offered a salary of more than £67,500 £54,500 £60,000
UK excluding London average salary £45,500 £50,000 £47,500
% change year-on-year
-9.00% +5.26%
Service Manager
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1696 1418 1562
As % of all permanent IT jobs located in Birmingham 95.23% 94.91% 93.76%
Number of salaries quoted 1489 1225 1322
Average salary £40,000 £42,000 £40,000
Average salary % change year-on-year
-4.76% +5.00%
90% offered a salary of more than £24,000 £27,500 £25,000
10% offered a salary of more than £65,000 £65,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Birmingham

Service Manager
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Birmingham region.

Service Manager Salary Trend in Birmingham

Service Manager
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Manager across the Birmingham region over the 3 months to 4 March 2015.

Service Manager Salary Histogram in Birmingham

Service Manager
Top 30 Related IT Skills in Birmingham

For the 6 months to 4 March 2015, IT jobs across the Birmingham region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 67 (80.72%) ITIL
2 47 (56.63%) Service Delivery
3 25 (30.12%) Service Management
4 19 (22.89%) Degree
5 18 (21.69%) Transition Management
5 18 (21.69%) SLA
6 15 (18.07%) Problem Management
6 15 (18.07%) PRINCE2
6 15 (18.07%) Law
7 14 (16.87%) ITIL Certification
7 14 (16.87%) Business Development
8 13 (15.66%) Incident Management
8 13 (15.66%) Project Management
8 13 (15.66%) SQL
8 13 (15.66%) Finance
8 13 (15.66%) VMware
9 12 (14.46%) MS PowerPoint
9 12 (14.46%) Coaching
10 11 (13.25%) Business Continuity Planning
10 11 (13.25%) Business Continuity
10 11 (13.25%) Disaster Recovery
10 11 (13.25%) Security Management
10 11 (13.25%) MS Excel
10 11 (13.25%) BCP
10 11 (13.25%) Microsoft
11 9 (10.84%) PRINCE2 Certification
12 8 (9.64%) PRINCE
12 8 (9.64%) Change Management
13 7 (8.43%) ITSM
13 7 (8.43%) SC Cleared

Service Manager
Top Related IT Skills in Birmingham by Category

For the 6 months to 4 March 2015, IT jobs across the Birmingham region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Applications
1 12 (14.46%) MS PowerPoint
2 11 (13.25%) MS Excel
3 1 (1.20%) MS Office
Business Applications
1 1 (1.20%) Oracle EBS
Cloud Services
1 2 (2.41%) Cloud Computing
Communications & Networking
1 1 (1.20%) Internet
Database & Business Intelligence
1 1 (1.20%) Oracle Reports
1 1 (1.20%) MarkLogic
Development Applications
1 1 (1.20%) Oracle Forms
General
1 15 (18.07%) Law
2 13 (15.66%) Finance
3 4 (4.82%) French Language
3 4 (4.82%) German Language
3 4 (4.82%) Telecoms
4 2 (2.41%) Billing
4 2 (2.41%) Banking
5 1 (1.20%) Front Office
5 1 (1.20%) Retail
5 1 (1.20%) Investment Banking
Libraries, Frameworks & Software Standards
1 1 (1.20%) JMS
1 1 (1.20%) D-Bus
Miscellaneous
1 6 (7.23%) Life Science
2 4 (4.82%) Performance Metrics
3 2 (2.41%) Analytical Skills
4 1 (1.20%) Management Information System
4 1 (1.20%) Mainframe
4 1 (1.20%) Statistics
Operating Systems
1 2 (2.41%) UNIX
2 1 (1.20%) Windows
2 1 (1.20%) Windows Server 2003
2 1 (1.20%) Windows 7
2 1 (1.20%) Windows Server 2008
Processes & Methodologies
1 67 (80.72%) ITIL
2 47 (56.63%) Service Delivery
3 25 (30.12%) Service Management
4 18 (21.69%) Transition Management
5 15 (18.07%) Problem Management
5 15 (18.07%) PRINCE2
6 14 (16.87%) Business Development
7 13 (15.66%) Incident Management
7 13 (15.66%) Project Management
8 12 (14.46%) Coaching
9 11 (13.25%) Business Continuity Planning
9 11 (13.25%) Business Continuity
9 11 (13.25%) Disaster Recovery
9 11 (13.25%) Security Management
9 11 (13.25%) BCP
10 8 (9.64%) PRINCE
10 8 (9.64%) Change Management
11 7 (8.43%) ITSM
12 5 (6.02%) Process Management
13 4 (4.82%) Supplier Management
Programming Languages
1 13 (15.66%) SQL
2 1 (1.20%) C
2 1 (1.20%) Java
2 1 (1.20%) Perl
Qualifications
1 19 (22.89%) Degree
2 14 (16.87%) ITIL Certification
3 9 (10.84%) PRINCE2 Certification
4 7 (8.43%) SC Cleared
4 7 (8.43%) Security Cleared
5 6 (7.23%) ISEB
6 1 (1.20%) CISM
6 1 (1.20%) CISSP
6 1 (1.20%) CISMP
Quality Assurance & Compliance
1 18 (21.69%) SLA
2 1 (1.20%) QA
System Software
1 3 (3.61%) Active Directory
2 2 (2.41%) VMware Infrastructure
2 2 (2.41%) Hyper-V
Vendors
1 13 (15.66%) VMware
2 11 (13.25%) Microsoft
3 2 (2.41%) Citrix
3 2 (2.41%) NetApp
3 2 (2.41%) Oracle
4 1 (1.20%) PeopleSoft
4 1 (1.20%) SAP
4 1 (1.20%) IBM
4 1 (1.20%) Salesforce.com
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £65000 - £75000 per annum, Benefits Excellent benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Websense Recruit Ltd
Salary: From £32,000 to £35,000 per annum £32-£35k per annum depending on expe
Posted: 6 days ago
Birmingham, West Midlands (County)
SCC
Salary: From £45,000 to £60,000 per annum
Posted: 22 days ago