The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Services Manager
Rank 83 92 80
Rank change year-on-year
+9 -12
Permanent jobs requiring a Service Manager 46 35 30
As % of all permanent IT jobs located in Birmingham 2.15% 1.62% 1.75%
As % of the Job Titles category 2.28% 1.73% 1.87%
Number of salaries quoted 45 31 25
Average salary £62,500 £62,500 £52,500
Average salary % change year-on-year
- +19.04%
90% offered a salary of more than £47,900 £40,000 £39,500
10% offered a salary of more than £65,000 £77,500 £66,500
UK excluding London average salary £47,500 £47,500 £47,500
Service Manager
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2016 2018 1604
As % of all permanent IT jobs located in Birmingham 94.34% 93.64% 93.47%
Number of salaries quoted 1711 1806 1365
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £26,250 £25,909 £25,000
10% offered a salary of more than £68,000 £65,000 £65,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Manager
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Birmingham

Service Manager
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Birmingham region.

Service Manager Salary Trend in Birmingham

Service Manager
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Manager across the Birmingham region over the 3 months to 27 August 2014.

Service Manager Salary Histogram in Birmingham

Service Manager
Top 30 Related IT Skills in Birmingham

For the 6 months to 27 August 2014, IT jobs across the Birmingham region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 65 (55.08%) ITIL
2 57 (48.31%) Service Delivery
3 37 (31.36%) Service Management
4 34 (28.81%) Finance
5 23 (19.49%) Project Management
6 20 (16.95%) PRINCE2
6 20 (16.95%) Degree
7 19 (16.10%) Windows
8 18 (15.25%) Active Directory
8 18 (15.25%) Business Development
8 18 (15.25%) Operations Management
9 17 (14.41%) WSUS
9 17 (14.41%) Transition Management
9 17 (14.41%) Server Monitoring
9 17 (14.41%) ITIL V3
9 17 (14.41%) MS Office
9 17 (14.41%) ITSM
10 15 (12.71%) Law
10 15 (12.71%) ISEB
11 11 (9.32%) Performance Management
12 7 (5.93%) SLA
12 7 (5.93%) Manufacturing
13 6 (5.08%) Stakeholder Management
13 6 (5.08%) Data Analysis
13 6 (5.08%) ITIL Certification
13 6 (5.08%) Resource Management
13 6 (5.08%) Continuous Improvement
14 5 (4.24%) COBIT
14 5 (4.24%) PRINCE
14 5 (4.24%) TOGAF

Service Manager
Top Related IT Skills in Birmingham by Category

For the 6 months to 27 August 2014, IT jobs across the Birmingham region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (0.85%) MS Exchange
1 1 (0.85%) SAS
Applications
1 17 (14.41%) MS Office
2 1 (0.85%) MS Excel
2 1 (0.85%) SPSS
Cloud Services
1 4 (3.39%) Cloud Computing
Communications & Networking
1 1 (0.85%) LAN
1 1 (0.85%) WAN
1 1 (0.85%) Unified Communications
Database & Business Intelligence
1 1 (0.85%) MS Access
1 1 (0.85%) Oracle Database
General
1 34 (28.81%) Finance
2 15 (12.71%) Law
3 7 (5.93%) Manufacturing
4 4 (3.39%) Marketing
4 4 (3.39%) Automotive
5 2 (1.69%) Back Office
6 1 (0.85%) Banking
6 1 (0.85%) Legal
Libraries, Frameworks & Software Standards
1 1 (0.85%) HTML
1 1 (0.85%) Middleware
Miscellaneous
1 1 (0.85%) Firmware
1 1 (0.85%) GIS
1 1 (0.85%) Statistics
1 1 (0.85%) Life Science
1 1 (0.85%) Mobile App
Operating Systems
1 19 (16.10%) Windows
2 1 (0.85%) Linux
2 1 (0.85%) UNIX
Processes & Methodologies
1 65 (55.08%) ITIL
2 57 (48.31%) Service Delivery
3 37 (31.36%) Service Management
4 23 (19.49%) Project Management
5 20 (16.95%) PRINCE2
6 18 (15.25%) Business Development
6 18 (15.25%) Operations Management
7 17 (14.41%) ITSM
7 17 (14.41%) ITIL V3
7 17 (14.41%) Transition Management
7 17 (14.41%) Server Monitoring
8 11 (9.32%) Performance Management
9 6 (5.08%) Data Analysis
9 6 (5.08%) Resource Management
9 6 (5.08%) Stakeholder Management
9 6 (5.08%) Continuous Improvement
10 5 (4.24%) TOGAF
10 5 (4.24%) PRINCE
11 4 (3.39%) Six Sigma
11 4 (3.39%) Lean Six Sigma
Programming Languages
1 1 (0.85%) C
1 1 (0.85%) SQL
1 1 (0.85%) VBA
Qualifications
1 20 (16.95%) Degree
2 15 (12.71%) ISEB
3 6 (5.08%) ITIL Certification
4 4 (3.39%) SC Cleared
4 4 (3.39%) Security Cleared
5 2 (1.69%) ITIL Foundation Certificate
6 1 (0.85%) PRINCE2 Certification
Quality Assurance & Compliance
1 7 (5.93%) SLA
2 5 (4.24%) COBIT
3 1 (0.85%) QA
System Software
1 18 (15.25%) Active Directory
2 1 (0.85%) VMware Infrastructure
Systems Management
1 17 (14.41%) WSUS
Vendors
1 2 (1.69%) Microsoft
1 2 (1.69%) VMware
2 1 (0.85%) Oracle
2 1 (0.85%) HP
2 1 (0.85%) Citrix
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £60000 to £70000 per annum - Excellent benefits
Posted: 1 hour ago
Birmingham
Computer Futures
Salary: £55000 - £60000 per annum + competitive
Posted: 2 hours ago
Birmingham, West Midlands (County)
Global Technology Solutions Ltd
Salary: £60000 - £70000 per annum + car allowance + bonus + benefits
Posted: 23 hours ago
Birmingham, West Midlands (County)
Level 3
Salary: £35000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £50K + Bonus + Benefits
Posted: 5 days ago