Customer-Centric
West Midlands > Birmingham
The following table provides summary statistics for permanent job vacancies advertised in Birmingham with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 24 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 24 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 131 | 105 | 166 |
| Rank change year-on-year | -26 | +61 | -29 |
| Permanent jobs citing Customer-Centricity | 18 | 27 | 23 |
| As % of all permanent jobs advertised in Birmingham | 0.63% | 1.44% | 0.74% |
| As % of the Processes & Methodologies category | 0.78% | 1.49% | 0.76% |
| Number of salaries quoted | 8 | 17 | 20 |
| 10th Percentile | £57,088 | £34,250 | £29,256 |
| 25th Percentile | £60,125 | £47,000 | £31,689 |
| Median annual salary (50th Percentile) | £63,625 | £62,500 | £46,250 |
| Median % change year-on-year | +1.80% | +35.14% | -2.63% |
| 75th Percentile | £72,500 | £70,600 | £77,500 |
| 90th Percentile | £81,500 | £91,500 | £83,750 |
| West Midlands median annual salary | £65,000 | £70,000 | £47,500 |
| % change year-on-year | -7.14% | +47.37% | +5.56% |
All Process and Methodology Skills
Birmingham
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Birmingham with a requirement for process or methodology skills.
| Permanent vacancies with a requirement for process or methodology skills | 2,310 | 1,809 | 3,037 |
| As % of all permanent jobs advertised in Birmingham | 81.11% | 96.27% | 97.84% |
| Number of salaries quoted | 1,869 | 1,338 | 2,259 |
| 10th Percentile | £32,000 | £31,750 | £34,500 |
| 25th Percentile | £40,988 | £42,500 | £42,500 |
| Median annual salary (50th Percentile) | £55,000 | £55,250 | £55,000 |
| Median % change year-on-year | -0.45% | +0.45% | +4.76% |
| 75th Percentile | £70,000 | £71,250 | £71,250 |
| 90th Percentile | £85,000 | £82,500 | £83,750 |
| West Midlands median annual salary | £50,000 | £52,500 | £50,000 |
| % change year-on-year | -4.76% | +5.00% | +5.26% |
Customer-Centricity
Job Vacancy Trend in Birmingham
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Birmingham.
Customer-Centricity
Salary Trend in Birmingham
3-month moving average salary quoted in jobs citing Customer-Centricity in Birmingham.
Customer-Centricity
Salary Histogram in Birmingham
Salary distribution for jobs citing Customer-Centricity in Birmingham over the 6 months to 24 May 2024.
Customer-Centricity
Co-occurring Skills and Capabilities in Birmingham by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: