The table below looks at the statistics for CRM skills in IT jobs advertised for the Dorset region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 73 82 40
Rank change year-on-year
+9 -42
Permanent jobs citing CRM 16 16 31
As % of all permanent IT jobs located in Dorset 1.93% 2.05% 5.45%
As % of the Processes & Methodologies category 2.24% 2.42% 6.13%
Number of salaries quoted 12 15 31
Average salary £27,500 £55,000 £45,000
Average salary % change year-on-year
-50.00% +22.22%
90% offered a salary of more than £16,000 £27,300 £25,000
10% offered a salary of more than £44,250 £55,000 £52,500
UK excluding London average salary £45,000 £45,000 £45,000
CRM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Dorset region.

Processes & Methodologies Category
Dorset
Permanent IT job ads with a match in the
Processes & Methodologies category
714 660 506
As % of all permanent IT jobs located in Dorset 85.92% 84.51% 88.93%
Number of salaries quoted 513 585 428
Average salary £40,000 £35,000 £40,000
Average salary % change year-on-year
+14.28% -12.50%
90% offered a salary of more than £27,500 £25,000 £27,500
10% offered a salary of more than £55,000 £52,500 £57,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

CRM
Jobs Demand Trend in Dorset

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Dorset region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Dorset

CRM
Salary Trend in Dorset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Dorset region.

CRM Salary Trend in Dorset

CRM
Salary Histogram in Dorset

This chart provides a salary histogram for IT jobs citing CRM across the Dorset region over the 3 months to 10 February 2016.

CRM Salary Histogram in Dorset

CRM
Job Locations in Dorset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Dorset region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Poole +9 8 £21,750 -60.45% 3
Bournemouth +10 7 £45,000 +50.00% 1
CRM
South West

CRM
Top 30 Related IT Skills in Dorset

For the 6 months to 10 February 2016, IT jobs across the Dorset region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 14 (60.87%) Microsoft
2 9 (39.13%) ERP
3 8 (34.78%) SQL Server
3 8 (34.78%) Windows
4 7 (30.43%) MS Excel
4 7 (30.43%) Oracle
4 7 (30.43%) ITIL
4 7 (30.43%) Oracle Database
5 6 (26.09%) Cisco
5 6 (26.09%) VMware
5 6 (26.09%) Dynamics CRM
6 5 (21.74%) SQL
7 4 (17.39%) .NET
7 4 (17.39%) C#
7 4 (17.39%) PHP
7 4 (17.39%) XML
7 4 (17.39%) OOP
7 4 (17.39%) OO
7 4 (17.39%) E-Commerce
7 4 (17.39%) Windows CE
7 4 (17.39%) Microsoft Certification
7 4 (17.39%) Project Management
7 4 (17.39%) Facilities Management
7 4 (17.39%) Mentoring
7 4 (17.39%) MCPD
7 4 (17.39%) Business Development
8 3 (13.04%) Release Management
8 3 (13.04%) Technical Architecture
8 3 (13.04%) Problem Management
8 3 (13.04%) VMware Infrastructure

CRM
Top Related IT Skills in Dorset by Category

For the 6 months to 10 February 2016, IT jobs across the Dorset region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 3 (13.04%) Exchange Server 2010
1 3 (13.04%) MS Exchange
Applications
1 7 (30.43%) MS Excel
Business Applications
1 6 (26.09%) Dynamics CRM
2 1 (4.35%) Dynamics AX
Cloud Services
1 3 (13.04%) IaaS
1 3 (13.04%) Office 365
Communications & Networking
1 3 (13.04%) Intranet
1 3 (13.04%) SAN
2 1 (4.35%) VoIP
Database & Business Intelligence
1 8 (34.78%) SQL Server
2 7 (30.43%) Oracle Database
3 3 (13.04%) Data Warehouse
4 1 (4.35%) MS Access
4 1 (4.35%) QlikView
4 1 (4.35%) SQL Server Reporting Services
General
1 2 (8.70%) Retail
2 1 (4.35%) Billing
2 1 (4.35%) Finance
2 1 (4.35%) Legal
2 1 (4.35%) Manufacturing
Job Titles
1 5 (21.74%) 1st Line Support
2 4 (17.39%) Applications Manager
2 4 (17.39%) CRM Manager
2 4 (17.39%) Developer
2 4 (17.39%) Systems Developer
3 3 (13.04%) 1st Line Support Technician
3 3 (13.04%) Architect
3 3 (13.04%) Infrastructure Architect
3 3 (13.04%) IT Engineer
3 3 (13.04%) Operations Engineer
3 3 (13.04%) Strategy Architect
3 3 (13.04%) Support Technician
4 1 (4.35%) Analyst
4 1 (4.35%) Applications Support
4 1 (4.35%) Commercial Manager
4 1 (4.35%) CRM Systems Analyst
4 1 (4.35%) Head of IT
4 1 (4.35%) Help Desk Support
4 1 (4.35%) Project Manager
4 1 (4.35%) Systems Analyst
Libraries, Frameworks & Software Standards
1 4 (17.39%) .NET
1 4 (17.39%) XML
2 3 (13.04%) Middleware
Miscellaneous
1 3 (13.04%) Data Centre
2 1 (4.35%) FMCG
2 1 (4.35%) Management Information System
2 1 (4.35%) Statistics
Operating Systems
1 8 (34.78%) Windows
2 4 (17.39%) Windows CE
3 3 (13.04%) Linux
3 3 (13.04%) Red Hat Enterprise Linux
3 3 (13.04%) Windows Server
4 1 (4.35%) Windows 10
Processes & Methodologies
1 9 (39.13%) ERP
2 7 (30.43%) ITIL
3 4 (17.39%) Business Development
3 4 (17.39%) E-Commerce
3 4 (17.39%) Facilities Management
3 4 (17.39%) Mentoring
3 4 (17.39%) OO
3 4 (17.39%) OOP
3 4 (17.39%) Project Management
4 3 (13.04%) B2B
4 3 (13.04%) Business Intelligence
4 3 (13.04%) Change Control
4 3 (13.04%) ITIL V2
4 3 (13.04%) Line Management
4 3 (13.04%) Problem Management
4 3 (13.04%) Release Management
4 3 (13.04%) SOA
4 3 (13.04%) Technical Architecture
5 2 (8.70%) PRINCE2
5 2 (8.70%) Service Management
Programming Languages
1 5 (21.74%) SQL
2 4 (17.39%) C#
2 4 (17.39%) PHP
Qualifications
1 4 (17.39%) MCPD
1 4 (17.39%) Microsoft Certification
2 3 (13.04%) ITIL Certification
3 1 (4.35%) ACCA
3 1 (4.35%) CIMA
Quality Assurance & Compliance
1 1 (4.35%) ISO 9000
1 1 (4.35%) SLA
System Software
1 3 (13.04%) VMware Infrastructure
Systems Management
1 1 (4.35%) SCCM
Vendors
1 14 (60.87%) Microsoft
2 7 (30.43%) Oracle
3 6 (26.09%) Cisco
3 6 (26.09%) VMware
4 3 (13.04%) Avaya
4 3 (13.04%) Citrix
4 3 (13.04%) Red Hat
4 3 (13.04%) TIBCO
5 1 (4.35%) Sage
Poole, Dorset
Cognizant
Posted: 4 days ago
Poole, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £15000 - £17000 per annum + benefits
Posted: 5 days ago
Dorset
Cognitive Group Ltd
Salary: £55000.00 - £65000.00 per annum + package + pension + benefits
Posted: 7 days ago
Radbroke, Poole, Glasgow, Northampton, London
Cognizant
Posted: 9 days ago
Bournemouth, Dorset
Barclays Retail
Salary: £33,200 per annum + Benefits
Posted: 20 days ago
Dorset
Nigel Frank International Ltd
Salary: £45000 per annum + pension, health, 25 days hol
Posted: 28 days ago