The statistics below represent IT jobs advertised across the England region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 February 2017 with a comparison to same period over 2 years.

3 months to
28 Feb 2017
Same period 2016 Same period 2015
Support Analyst
UK / England
Rank 114 87 84
Rank change year-on-year
-27 -3
Permanent jobs requiring a Support Analyst 2108 2969 3213
As % of all permanent IT jobs located in England 2.67% 3.14% 3.26%
As % of the Job Titles category 2.77% 3.26% 3.37%
Number of salaries quoted 1833 2494 2828
Median salary £30,000 £33,500 £31,000
Median salary % change year-on-year
-10.44% +8.06%
90% offered a salary of more than £22,500 £22,500 £21,500
10% offered a salary of more than £47,500 £52,500 £55,000
UK excluding London median salary £27,500 £29,000 £27,500
% change year-on-year
-5.17% +5.45%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
76158 91202 95401
As % of all permanent IT jobs located in England 96.31% 96.47% 96.73%
Number of salaries quoted 63631 77193 79218
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Support Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in England

Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the England region.

Support Analyst Salary Trend in England

Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Analyst across the England region over the 3 months to 28 February 2017.

Support Analyst Salary Histogram in England

Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the England region over the 3 months to 28 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -39 834 £36,000 -6.49% 90
South East -22 418 £28,000 -6.66% 46
Yorkshire +30 212 £25,000 - 18
East of England -14 177 £27,500 -10.56% 10
North West -45 142 £26,000 -2.80% 28
South West -34 121 £25,000 -13.79% 19
East Midlands +23 106 £29,000 +16.00% 15
West Midlands -21 84 £28,000 -6.66% 14
North East +17 14 £27,500 +25.00% 3
Support Analyst
UK

Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 28 February 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Support Analyst in the job title.

1 2151 (47.10%) Windows
2 1651 (36.15%) SQL
3 1638 (35.87%) Microsoft
4 1276 (27.94%) Active Directory
5 1194 (26.14%) ITIL
6 998 (21.85%) Finance
7 894 (19.58%) MS Excel
8 832 (18.22%) MS Office
8 832 (18.22%) SQL Server
9 815 (17.85%) Windows Server
10 619 (13.55%) Windows 7
11 550 (12.04%) VMware
12 536 (11.74%) Linux
13 508 (11.12%) Oracle
14 447 (9.79%) SLA
15 436 (9.55%) MS Exchange
16 425 (9.31%) Analytical Skills
17 410 (8.98%) Degree
18 405 (8.87%) .NET
19 403 (8.82%) Citrix
20 402 (8.80%) Windows Server 2008
21 384 (8.41%) Windows Server 2012
22 380 (8.32%) Unix
23 344 (7.53%) CRM
24 331 (7.25%) Cisco
25 328 (7.18%) TCP/IP
26 320 (7.01%) Office 365
27 311 (6.81%) C#
28 301 (6.59%) VMware Infrastructure
29 288 (6.31%) IIS

Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 436 (9.55%) MS Exchange
2 288 (6.31%) IIS
3 285 (6.24%) SharePoint
4 130 (2.85%) Exchange Server 2010
5 93 (2.04%) Exchange Server 2013
6 84 (1.84%) Apache
7 81 (1.77%) Tomcat
8 77 (1.69%) BizTalk Server
9 67 (1.47%) Skype for Business
10 51 (1.12%) CMS
11 48 (1.05%) WebSphere
12 44 (0.96%) Blackberry Enterprise Server
12 44 (0.96%) JBoss
13 39 (0.85%) Exchange Server 2007
14 32 (0.70%) Confluence
15 29 (0.63%) IBM Notes
16 25 (0.55%) WebLogic
17 23 (0.50%) SharePoint 2013
18 15 (0.33%) IBM Domino
19 14 (0.31%) Exchange Server 2003
Applications
1 894 (19.58%) MS Excel
2 832 (18.22%) MS Office
3 73 (1.60%) MS PowerPoint
4 35 (0.77%) MS Visio
5 29 (0.63%) MS Project
6 19 (0.42%) Acrobat
7 7 (0.15%) Spreadsheet
8 5 (0.11%) Adobe Creative Suite
9 4 (0.088%) Mozilla Thunderbird
9 4 (0.088%) Photoshop
10 2 (0.044%) Adobe Captivate
10 2 (0.044%) AutoCAD
10 2 (0.044%) Camtasia
10 2 (0.044%) Pro/ENGINEER
10 2 (0.044%) PTC Creo
10 2 (0.044%) Vectorworks
11 1 (0.022%) ProjectWise
11 1 (0.022%) Revit
Business Applications
1 135 (2.96%) Dynamics CRM
2 71 (1.55%) Dynamics AX
3 50 (1.09%) Oracle EBS
4 38 (0.83%) SAP FI
5 35 (0.77%) SAP CO
5 35 (0.77%) SAP FI/CO
6 33 (0.72%) Unit4 Business World
7 30 (0.66%) Maximo
8 26 (0.57%) Oracle EBS R12
9 19 (0.42%) Northgate Housing
10 18 (0.39%) Dynamics NAV
11 17 (0.37%) Aligne
12 14 (0.31%) Oracle Receivables
12 14 (0.31%) SAP MM
12 14 (0.31%) SAP Oil and Gas
13 13 (0.28%) Markit EDM
13 13 (0.28%) Oracle Payables
14 12 (0.26%) SAP SD
15 11 (0.24%) Magento
16 10 (0.22%) Oracle General Ledger
Cloud Services
1 320 (7.01%) Office 365
2 85 (1.86%) SaaS
3 84 (1.84%) Amazon AWS
4 79 (1.73%) Microsoft Azure
5 29 (0.63%) Cloud Computing
6 19 (0.42%) Mimecast
7 18 (0.39%) G Suite
8 11 (0.24%) SuccessFactors
9 10 (0.22%) GitHub
10 9 (0.20%) PaaS
11 8 (0.18%) Adobe Creative Cloud
12 6 (0.13%) IaaS
13 5 (0.11%) Dropbox
13 5 (0.11%) OpenShift
14 4 (0.088%) OneDrive
15 3 (0.066%) Azure Active Directory
16 2 (0.044%) Virtual Private Cloud
17 1 (0.022%) Akamai
17 1 (0.022%) Boomi
17 1 (0.022%) Google Cloud Platform
Communications & Networking
1 328 (7.18%) TCP/IP
2 288 (6.31%) LAN
3 254 (5.56%) DNS
4 251 (5.50%) WAN
5 239 (5.23%) Firewall
6 226 (4.95%) DHCP
7 167 (3.66%) VoIP
8 144 (3.15%) Internet
9 140 (3.07%) SAN
10 110 (2.41%) VPN
11 80 (1.75%) VLAN
12 77 (1.69%) Wireless
13 53 (1.16%) Intranet
14 51 (1.12%) Remote Desktop
14 51 (1.12%) Wi-Fi
15 40 (0.88%) HTTP
16 35 (0.77%) IP Telephony
17 33 (0.72%) Network Security
17 33 (0.72%) Skype
18 27 (0.59%) SMTP
Database & Business Intelligence
1 832 (18.22%) SQL Server
2 189 (4.14%) SQL Server Reporting Services
3 146 (3.20%) SQL Server 2008
4 132 (2.89%) SQL Server Integration Services
5 120 (2.63%) Relational Database
6 83 (1.82%) MySQL
7 82 (1.80%) Crystal Reports
8 76 (1.66%) SQL Server 2012
9 73 (1.60%) Oracle Database
10 71 (1.55%) Data Warehouse
11 69 (1.51%) SQL Server Analysis Services
12 67 (1.47%) SQL Server 2005
13 56 (1.23%) BusinessObjects
14 38 (0.83%) RDBMS
15 37 (0.81%) DB2
16 32 (0.70%) MS Access
17 30 (0.66%) Oracle BI EE
17 30 (0.66%) Oracle Reports
18 26 (0.57%) SQL Server 2014
19 24 (0.53%) Oracle Database 11g
Development Applications
1 80 (1.75%) JIRA
2 60 (1.31%) Visual Studio
3 26 (0.57%) Team Foundation Server
4 25 (0.55%) Git (software)
4 25 (0.55%) Oracle Forms
5 24 (0.53%) Jenkins
6 22 (0.48%) Subversion
7 13 (0.28%) SQL Server Management Studio (SSMS)
8 12 (0.26%) Selenium
9 10 (0.22%) Maven
10 9 (0.20%) Eclipse
10 9 (0.20%) Talend Open Studio
11 8 (0.18%) Atlassian Bamboo
12 7 (0.15%) git-flow
13 6 (0.13%) Hudson
13 6 (0.13%) JUnit
14 5 (0.11%) Oracle APEX
14 5 (0.11%) ProC
15 4 (0.088%) PowerBuilder
15 4 (0.088%) Visual Studio Team System
General
1 998 (21.85%) Finance
2 260 (5.69%) Banking
3 201 (4.40%) Retail
4 171 (3.74%) Law
5 155 (3.39%) Legal
6 140 (3.07%) Front Office
7 114 (2.50%) Marketing
8 110 (2.41%) Back Office
9 98 (2.15%) Advertising
10 86 (1.88%) Telecoms
11 59 (1.29%) Manufacturing
12 54 (1.18%) Investment Banking
13 46 (1.01%) French Language
14 43 (0.94%) German Language
15 41 (0.90%) Financial Institution
16 25 (0.55%) Billing
16 25 (0.55%) Publishing
17 20 (0.44%) Games
18 19 (0.42%) Retail Banking
19 17 (0.37%) Electronics
Libraries, Frameworks & Software Standards
1 405 (8.87%) .NET
2 213 (4.66%) XML
3 179 (3.92%) HTML
4 158 (3.46%) Web Services
5 135 (2.96%) ASP.NET
6 95 (2.08%) CSS
7 56 (1.23%) FIX Protocol
8 54 (1.18%) Middleware
9 30 (0.66%) jQuery
10 29 (0.63%) XSLT
11 28 (0.61%) EDI
12 25 (0.55%) AngularJS
13 24 (0.53%) HTML5
13 24 (0.53%) SOAP
14 22 (0.48%) ASP.NET MVC
15 20 (0.44%) JSON
16 19 (0.42%) JSP
17 18 (0.39%) J2EE
18 17 (0.37%) Spring
18 17 (0.37%) XSD
Miscellaneous
1 425 (9.31%) Analytical Skills
2 157 (3.44%) Computer Science
3 141 (3.09%) Management Information System
4 110 (2.41%) Blackberry
5 94 (2.06%) Driving Licence
6 80 (1.75%) Smartphone
7 72 (1.58%) Foreign Exchange (FX)
8 70 (1.53%) Data Centre
9 63 (1.38%) iPad
9 63 (1.38%) Video Conferencing
10 54 (1.18%) Fixed Income
10 54 (1.18%) Hedge funds
10 54 (1.18%) iPhone
11 51 (1.12%) EPoS
11 51 (1.12%) iSeries
12 47 (1.03%) Enterprise Software
12 47 (1.03%) Equities
13 44 (0.96%) Derivative
14 35 (0.77%) Fintech
15 33 (0.72%) User Experience
Operating Systems
1 2151 (47.10%) Windows
2 815 (17.85%) Windows Server
3 619 (13.55%) Windows 7
4 536 (11.74%) Linux
5 402 (8.80%) Windows Server 2008
6 384 (8.41%) Windows Server 2012
7 380 (8.32%) Unix
8 257 (5.63%) Windows 10
9 187 (4.09%) Windows XP
10 176 (3.85%) Windows 8
11 161 (3.53%) Windows Server 2003
12 84 (1.84%) Apple iOS
13 80 (1.75%) Android
14 74 (1.62%) Mac OS X
15 57 (1.25%) Solaris
16 33 (0.72%) Red Hat Enterprise Linux
17 26 (0.57%) CentOS
18 23 (0.50%) Mac OS
19 22 (0.48%) Windows Vista
20 20 (0.44%) AIX
Processes & Methodologies
1 1194 (26.14%) ITIL
2 344 (7.53%) CRM
3 266 (5.82%) ERP
4 243 (5.32%) Service Management
5 230 (5.04%) Problem Management
6 223 (4.88%) Incident Management
7 208 (4.55%) Business Intelligence
8 181 (3.96%) Project Management
9 172 (3.77%) Change Management
10 161 (3.53%) Agile Software Development
10 161 (3.53%) Service Delivery
11 121 (2.65%) Analytics
12 114 (2.50%) Root Cause Analysis
13 111 (2.43%) Disaster Recovery
13 111 (2.43%) Time Management
14 110 (2.41%) E-Commerce
15 97 (2.12%) User Acceptance Testing
16 96 (2.10%) Asset Management
17 89 (1.95%) ETL
17 89 (1.95%) Stakeholder Management
Programming Languages
1 1651 (36.15%) SQL
2 311 (6.81%) C#
3 245 (5.36%) Java
4 206 (4.51%) T-SQL
5 172 (3.77%) JavaScript
6 157 (3.44%) PowerShell
7 98 (2.15%) PL/SQL
8 95 (2.08%) VB
9 86 (1.88%) Perl
10 82 (1.80%) Shell Script
11 66 (1.45%) PHP
12 65 (1.42%) Python
13 53 (1.16%) VBA
14 51 (1.12%) Bash Shell
15 47 (1.03%) RPG
16 38 (0.83%) VBScript
17 37 (0.81%) VB.NET
18 36 (0.79%) C++
19 32 (0.70%) C
20 16 (0.35%) ABAP
Qualifications
1 410 (8.98%) Degree
2 240 (5.26%) Microsoft Certification
3 135 (2.96%) MCSE
4 127 (2.78%) ITIL Certification
5 121 (2.65%) MCP
6 114 (2.50%) Cisco Certification
7 109 (2.39%) CCNA
8 69 (1.51%) Security Cleared
9 62 (1.36%) MCSA
10 51 (1.12%) ITIL Foundation Certificate
11 48 (1.05%) MCITP
12 44 (0.96%) SC Cleared
13 27 (0.59%) MCDST
13 27 (0.59%) VMware Certified Professional (VCP)
14 22 (0.48%) MCTS
15 19 (0.42%) A+ Certification
16 18 (0.39%) PMI Certification
17 17 (0.37%) HND
18 16 (0.35%) CCA
19 12 (0.26%) CCNP
Quality Assurance & Compliance
1 447 (9.79%) SLA
2 81 (1.77%) QA
3 33 (0.72%) Data Quality
4 32 (0.70%) ISO/IEC 27001
5 24 (0.53%) PMO
6 17 (0.37%) PCI DSS
7 10 (0.22%) Sarbanes-Oxley
8 9 (0.20%) Basel III
9 8 (0.18%) Basel II
9 8 (0.18%) ISO 9001
10 3 (0.066%) HL7
10 3 (0.066%) Solvency II
11 2 (0.044%) BS25999
11 2 (0.044%) DICOM
11 2 (0.044%) EMIR
11 2 (0.044%) GxP
11 2 (0.044%) MiFID
12 1 (0.022%) Dodd-Frank
12 1 (0.022%) ISO/IEC 20000
12 1 (0.022%) ISO22301
System Software
1 1276 (27.94%) Active Directory
2 301 (6.59%) VMware Infrastructure
3 131 (2.87%) Hyper-V
4 116 (2.54%) XenApp
5 90 (1.97%) vSphere
6 49 (1.07%) XenDesktop
7 38 (0.83%) VMware ESXi
8 31 (0.68%) Terminal Services
9 23 (0.50%) Virtual Desktop
10 21 (0.46%) IMail Server
11 19 (0.42%) Virtual Machines
11 19 (0.42%) XenServer
12 15 (0.33%) Virtual Servers
12 15 (0.33%) VMware Workstation
13 13 (0.28%) Terminal Server
13 13 (0.28%) VMware ESX
14 12 (0.26%) Microsoft Virtual Server
15 11 (0.24%) Microsoft App-V
16 8 (0.18%) VMware Server
17 5 (0.11%) Cronacle
Systems Management
1 155 (3.39%) SCCM
2 48 (1.05%) SCOM
3 35 (0.77%) Nagios
4 34 (0.74%) WSUS
5 32 (0.70%) Puppet
6 31 (0.68%) Opscode Chef
7 29 (0.63%) Control-M
8 15 (0.33%) Backup Exec
8 15 (0.33%) Norton AntiVirus
9 14 (0.31%) OpenView
10 13 (0.28%) Ansible
11 12 (0.26%) AirWatch
11 12 (0.26%) ITRS Geneos
11 12 (0.26%) ZENworks
12 11 (0.24%) Opsview
13 9 (0.20%) Microsoft Clustering
14 7 (0.15%) Jamf Pro
15 6 (0.13%) Systems Management Server (SMS)
16 5 (0.11%) NetBackup
16 5 (0.11%) Symantec Endpoint Protection
Vendors
1 1638 (35.87%) Microsoft
2 550 (12.04%) VMware
3 508 (11.12%) Oracle
4 403 (8.82%) Citrix
5 331 (7.25%) Cisco
6 182 (3.99%) SAP
7 142 (3.11%) Apple
8 128 (2.80%) IBM
9 113 (2.47%) HP
10 79 (1.73%) iManage
11 68 (1.49%) Avaya
12 57 (1.25%) NetApp
13 55 (1.20%) Cognos
14 54 (1.18%) Salesforce.com
15 51 (1.12%) Bloomberg
16 50 (1.09%) Dell
16 50 (1.09%) Sage
17 48 (1.05%) Veeam
18 47 (1.03%) Red Hat
19 44 (0.96%) ServiceNow
City, London
Spring Technology
Salary: £30000.00 - £33000.00 per annum + Bonus + Benefits
Posted: 6 hours ago
London
Nigel Frank International Ltd
Salary: £25000 - £30000 per annum
Posted: 1 hour ago
Chorley, Lancashire
Verticality Ltd
Salary: £22-25k DOE + benefits
Posted: 50 minutes ago
Fleet, Hampshire
Nicoll Curtin
Posted: 5 hours ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £23000.00 per annum + Benefits
Posted: 8 hours ago
Windsor, Berkshire
Deerfoot IT Resources Ltd
Posted: 2 hours ago
London
ReThink Recruitment
Salary: £30000.00 - £35000.00 per annum + BENEFITS PACKAGE
Posted: 1 hour ago
Goole, North Humberside
Harvey Nash plc
Salary: £25000 - £30000 per annum + very attractive package
Posted: 7 hours ago
Knutsford, Cheshire
Nicoll Curtin
Posted: 6 hours ago
Bath, Avon
Optima Connections
Salary: From £15,000 to £20,000 per annum + Benefits
Posted: 7 hours ago
South East London
Ashdown IT
Salary: £30000 per annum + training + benefits
Posted: 7 hours ago
Orpington, Kent
Ashdown IT
Salary: £30000 per annum + training + benefits
Posted: 7 hours ago
London
Information Technology Services
Salary: £30k - 35k per year + Benefits
Posted: 2 hours ago
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: 6 hours ago
Warrington, Cheshire
Actis Recruitment.
Salary: From £25,000 to £30,000 per annum + 15% bonus + benefits
Posted: 3 hours ago
Hereford, Herefordshire
Redrock Consulting Ltd
Salary: £23000 - £35000 per annum + Good Benefits
Posted: 9 hours ago
North London
Stafford-Sharp Associates
Salary: £19000 - £21000 per annum
Posted: 34 minutes ago
Chertsey, Surrey
Venturi
Salary: £30000 - £35000 per annum + bonus and full benefits
Posted: 6 hours ago
Richmond, Surrey
ReThink Recruitment
Posted: 7 hours ago
Abingdon, Oxfordshire
Rockfield
Salary: From £25,000 to £35,000 per annum
Posted: 2 hours ago
Leicester, Leicestershire
Spring Technology
Salary: £35000.00 - £40000.00 per annum + Bonus + Benefits
Posted: 6 hours ago
City, London
ninesharp
Salary: excellent benefits
Posted: 2 hours ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £20000 - £24000 per annum + benefits and shift allowance
Posted: 9 hours ago
London
Hurren and Hope
Salary: £25k - 35k per year + Benefits
Posted: 4 hours ago
High Wycombe, Buckinghamshire
Michael Page International
Posted: 9 hours ago
London
Information Technology Services
Salary: £30k - 35k per year
Posted: 2 hours ago
Doncaster, South Yorkshire
Nigel Frank International Ltd
Salary: £25000 - £35000 per annum + Benefits + Training
Posted: 7 hours ago
London
Harvey Nash plc
Posted: Yesterday
Abingdon, Oxfordshire
ninesharp
Salary: £30000 - £35000 per annum + excellent benefits
Posted: Yesterday
London
Avance Consulting
Posted: 7 hours ago