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This section looks at the demand for the Support Analyst role in IT jobs within the England region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the last 3 months to 16 May 2008 with a comparison to the same period last year.

 Support Analyst
Location
3 months to 16 May 2008Same period last year
Rank4946
Rank change on same period last yearDown-3
Matching permanent IT job ads74937384
As % of all UK permanent IT job ads sampled3.674 %3.269 %
As % of the category below4.198 %3.765 %
Salaries quoted62405771
Average minimum salary£30,388£30,908
Average salary£32,512£33,247
% change on same period last year-2.20 %
Average maximum salary£34,637£35,586
UK excluding London average salary£26,887£27,049
% change on same period last year-0.60 %
Job Titles EnglandJob Titles
England
Matching permanent IT job ads178494196128
As % of all UK permanent IT job ads sampled87.52 %86.83 %
Salaries quoted146905156319
Average minimum salary£39,397£40,817
Average salary£43,124£44,597
% change on same period last year-3.30 %
Average maximum salary£46,851£48,377
UK excluding London average salary£38,585£39,157
% change on same period last year-1.46 %
Support Analyst UKSupport Analyst
UK

Support Analyst
Demand Trend

The chart provides a 3-month moving total starting in 2004 of permanent IT jobs ads citing Support Analyst across the England region as a proportion of the total demand within the Job Titles category.

England Support Analyst Demand Trend

Support Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs ads citing Support Analyst across the England region.

England Support Analyst Salary Trend

Support Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Support Analyst across the England region over the past 3 months.

England Support Analyst Salary Histogram

Support Analyst
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the England region over the past 3 months.

RankLocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
1LondonUp+53617£39,107-0.66 %
2South EastUp+101534£28,380-2.52 %
3East of EnglandUp+5497£28,196+6.59 %
4South WestDown-10400£27,130-1.48 %
5YorkshireUp+1375£24,220-3.71 %
6West MidlandsDown-17369£24,662-9.13 %
7North WestUp+4355£24,803+2.84 %
8East MidlandsUp+20312£24,433-1.67 %
9MidlandsUp+2353£29,273-3.84 %
10North EastDown-1236£23,780-8.14 %
11South CoastNew entry-5£27,000-
12HumbersideNew entry-1£16,000-
Support Analyst UKSupport Analyst
UK

Support Analyst
Top 30 Related IT Skills

Over the past 6 months permanent IT jobs across the England region citing Support Analyst also mentioned the following skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing Support Analyst.

16582 (43.07 %)Windows
24567 (29.89 %)SQL
33405 (22.28 %)Microsoft
43254 (21.29 %)Finance
53049 (19.95 %)Unix
62864 (18.74 %)Active Directory
72543 (16.64 %)MS Office
82263 (14.81 %)MS Excel
92216 (14.50 %)SQL Server
102162 (14.15 %)Oracle
112010 (13.15 %)MS Exchange
121703 (11.14 %)Windows XP
131670 (10.93 %)Windows 2000
141589 (10.40 %)Microsoft Certification
151550 (10.14 %)Banking
161514 (9.908 %)TCP/IP
171374 (8.992 %)Citrix
181283 (8.396 %)ITIL
191246 (8.154 %)Exchange Server 2003
201127 (7.375 %)Degree
211077 (7.048 %)MCSE
221065 (6.969 %)Java
231032 (6.753 %)Front Office
24967 (6.328 %).NET
25918 (6.007 %)Windows Server 2003
26883 (5.778 %)Cisco
27866 (5.667 %)Linux
28857 (5.608 %)Exchange Server 2000
29816 (5.340 %)Sybase
29816 (5.340 %)SLA

Support Analyst
Top Related IT Skills by Category

Over the past 6 months permanent IT jobs across the England region citing Support Analyst also mentioned the following skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing Support Analyst. Up to 20 skills are shown per category.

Application Development
1967 (6.328 %).NET
2596 (3.900 %)HTML
3574 (3.756 %)XML
4449 (2.938 %)ASP
5325 (2.127 %)WebSphere
6323 (2.114 %)ASP.NET
7238 (1.557 %)J2EE
8179 (1.171 %)WebServices
9129 (0.844 %)FIX Protocol
10114 (0.746 %)Middleware
11105 (0.687 %).NET Framework
12103 (0.674 %)CSS
13102 (0.667 %)JSP
1468 (0.445 %)XSLT
1554 (0.353 %)ODBC
1645 (0.294 %)COM+
1744 (0.288 %)XSL
1841 (0.268 %)Swing
1939 (0.255 %)EDI
2030 (0.196 %)SOAP
Application Platforms
12010 (13.15 %)MS Exchange
21246 (8.154 %)Exchange Server 2003
3857 (5.608 %)Exchange Server 2000
4795 (5.203 %)IIS
5477 (3.122 %)Lotus Notes
6316 (2.068 %)SharePoint
7218 (1.427 %)Apache
8163 (1.067 %)Exchange Server 2007
9157 (1.027 %)WebLogic
10145 (0.949 %)Tomcat
11139 (0.910 %)Blackberry Enterprise Server
12136 (0.890 %)MQSeries
13124 (0.811 %)Exchange Server 5.5
1487 (0.569 %)Lotus Domino
1580 (0.524 %)WebSphere Application Server
1669 (0.452 %)BizTalk Server
1759 (0.386 %)JBoss
1847 (0.308 %)WebSphere MQ
1946 (0.301 %)WorkSite
2037 (0.242 %)GroupWise
Applications
12543 (16.64 %)MS Office
22263 (14.81 %)MS Excel
3149 (0.975 %)MS PowerPoint
4118 (0.772 %)MS Visio
571 (0.465 %)MS Project
638 (0.249 %)Photoshop
728 (0.183 %)Acrobat
816 (0.105 %)QuarkXPress
816 (0.105 %)AutoCAD
816 (0.105 %)DeltaView
911 (0.072 %)Adobe Illustrator
103 (0.020 %)CA Clarity
103 (0.020 %)SmartSuite
112 (0.013 %)SPSS
121 (0.007 %)S-PLUS
121 (0.007 %)Quicktime
Business Applications
1114 (0.746 %)Fidessa
265 (0.425 %)Summit
363 (0.412 %)Oracle Applications
458 (0.380 %)RMDS
543 (0.281 %)MarketView
642 (0.275 %)Oracle Financials
736 (0.236 %)HiPortfolio
832 (0.209 %)InvestOne
930 (0.196 %)SAP MM
1027 (0.177 %)Navision
1027 (0.177 %)SimCorp Dimension
1027 (0.177 %)Thomson PORTIA
1126 (0.170 %)Movex
1223 (0.151 %)SAP FI
1322 (0.144 %)Oracle EBS
1322 (0.144 %)Great Plains
1322 (0.144 %)SAP CO
1322 (0.144 %)SAP FI/CO
1421 (0.137 %)Brady Trinity
1421 (0.137 %)assyst
Communications & Networking
11514 (9.908 %)TCP/IP
2779 (5.098 %)Firewall
3757 (4.954 %)Internet
4720 (4.712 %)LAN
5704 (4.607 %)WAN
6668 (4.371 %)DNS
7575 (3.763 %)VPN
8347 (2.271 %)DHCP
9321 (2.101 %)SAN
10231 (1.512 %)VoIP
11230 (1.505 %)Intranet
12164 (1.073 %)WINS
13148 (0.969 %)Wireless
14111 (0.726 %)ADSL
15110 (0.720 %)Network Security
1678 (0.510 %)Broadband
1678 (0.510 %)SMTP
1776 (0.497 %)IP Telephony
1865 (0.425 %)Ethernet
1865 (0.425 %)Cisco PIX
Database & Business Intelligence
12216 (14.50 %)SQL Server
2438 (2.866 %)SQL Server 2000
3389 (2.546 %)RDBMS
4337 (2.205 %)SQL Server 2005
5235 (1.538 %)DB2
6231 (1.512 %)Crystal Reports
7190 (1.243 %)BusinessObjects
8172 (1.126 %)MS Access
9165 (1.080 %)SQL Server 7
10164 (1.073 %)Oracle Reports
11162 (1.060 %)Datawarehouse
12147 (0.962 %)Oracle 8/8i
13122 (0.798 %)DTS
14116 (0.759 %)MySQL
1598 (0.641 %)Oracle 10g
1685 (0.556 %)Oracle 9i
1768 (0.445 %)ETL
1863 (0.412 %)Oracle Discoverer
1957 (0.373 %)SQL Server Reporting Services
2048 (0.314 %)GIS
Development Applications
1148 (0.969 %)Oracle Forms
245 (0.294 %)Visual Studio
333 (0.216 %)Ant
333 (0.216 %)Flash
333 (0.216 %)Eclipse
432 (0.209 %)FrontPage
529 (0.190 %)VSS/SourceSafe
628 (0.183 %)MSI
725 (0.164 %)PVCS
819 (0.124 %)ClearCase
916 (0.105 %)Dreamweaver
916 (0.105 %)Introscope
1013 (0.085 %)InstallShield
1013 (0.085 %)Synon
119 (0.059 %)JUnit
119 (0.059 %)Subversion
128 (0.052 %)JIRA
136 (0.039 %)ProC
145 (0.033 %)ClearQuest
145 (0.033 %)LSMW
General
13254 (21.29 %)Finance
21550 (10.14 %)Banking
31032 (6.753 %)Front Office
4744 (4.869 %)Investment Banking
5620 (4.057 %)Pensions
6547 (3.580 %)Insurance
7530 (3.468 %)Law
8516 (3.377 %)Back Office
9487 (3.187 %)Health
10436 (2.853 %)Telecoms
11410 (2.683 %)Legal
12354 (2.317 %)Retail
13255 (1.669 %)Financial Institution
14250 (1.636 %)Education
15174 (1.139 %)Marketing
16140 (0.916 %)Government
17133 (0.870 %)Manufacturing
18104 (0.681 %)Construction
1995 (0.622 %)Publishing
2081 (0.530 %)Billing
Miscellaneous
1745 (4.875 %)Derivative
2609 (3.985 %)Blackberry
3485 (3.174 %)Equities
4407 (2.663 %)Fixed Income
5359 (2.349 %)Asset Management
6302 (1.976 %)AS400
7273 (1.787 %)Foreign Exchange (FX)
8240 (1.571 %)Equity Derivative
9211 (1.381 %)Client/Server
10196 (1.283 %)Clustering
11179 (1.171 %)French Language
12166 (1.086 %)Management Information System
13155 (1.014 %)German Language
14135 (0.883 %)Computer Science
15131 (0.857 %)Fund Management
16124 (0.811 %)Mathematics
17118 (0.772 %)PDA
18100 (0.654 %)EPoS
1991 (0.596 %)Spanish Language
2082 (0.537 %)Replication
Operating Systems
16582 (43.07 %)Windows
23049 (19.95 %)Unix
31703 (11.14 %)Windows XP
41670 (10.93 %)Windows 2000
5918 (6.007 %)Windows Server 2003
6866 (5.667 %)Linux
7726 (4.751 %)Windows NT
8568 (3.717 %)Solaris
9207 (1.355 %)AIX
10151 (0.988 %)Mac OS X
11120 (0.785 %)HPUX
1276 (0.497 %)NetWare
1341 (0.268 %)VMS
1427 (0.177 %)Windows Mobile
1525 (0.164 %)SUSE
1622 (0.144 %)MVS
1721 (0.137 %)Windows Vista
1819 (0.124 %)OS/400
1914 (0.092 %)FreeBSD
2012 (0.079 %)zOS
Processes & Methodologies
11283 (8.396 %)ITIL
2337 (2.205 %)Project Management
3294 (1.924 %)Problem Management
4277 (1.813 %)Investment Management
5249 (1.629 %)CRM
6236 (1.544 %)Incident Management
7231 (1.512 %)Business Analysis
8225 (1.472 %)Disaster Recovery
9221 (1.446 %)Service Delivery
10215 (1.407 %)Release Management
11214 (1.400 %)ERP
12212 (1.387 %)E-Commerce
13198 (1.296 %)Electronic Trading
14185 (1.211 %)Business Intelligence
15183 (1.198 %)Risk Management
16172 (1.126 %)Document Management
17167 (1.093 %)Change Management
18161 (1.054 %)Service Management
19144 (0.942 %)Configuration Management
20143 (0.936 %)OO
Programming Languages
14567 (29.89 %)SQL
21065 (6.969 %)Java
3725 (4.744 %)Perl
4698 (4.568 %)VB
5578 (3.782 %)C#
6482 (3.154 %)Shell Script
7392 (2.565 %)PL/SQL
8378 (2.474 %)VBA
9319 (2.088 %)C++
10288 (1.885 %)JavaScript
11259 (1.695 %)C
12227 (1.486 %)VB.NET
13216 (1.414 %)Transact-SQL
14198 (1.296 %)VB6
15183 (1.198 %)RPG
16142 (0.929 %)PHP
17136 (0.890 %)VBScript
1859 (0.386 %)COBOL
1951 (0.334 %)Korn
2048 (0.314 %)Tcl
Qualifications
11589 (10.40 %)Microsoft Certification
21127 (7.375 %)Degree
31077 (7.048 %)MCSE
4795 (5.203 %)MCP
5353 (2.310 %)Cisco Certification
6298 (1.950 %)MCSA
7295 (1.931 %)CCNA
8115 (0.753 %)CCNP
9112 (0.733 %)ITIL Certification
1094 (0.615 %)MCDST
1182 (0.537 %)HND
1276 (0.497 %)Citrix Certification
1356 (0.366 %)CCA
1455 (0.360 %)A+ Certification
1548 (0.314 %)MOS
1636 (0.236 %)Novell Certification
1636 (0.236 %)PRINCE2 Certification
1725 (0.164 %)ACCA
1824 (0.157 %)Network+ Certification
1824 (0.157 %)Sun Certification
Quality Assurance & Compliance
1816 (5.340 %)SLA
299 (0.648 %)QA
329 (0.190 %)ISO/IEC 20000
422 (0.144 %)Sarbanes-Oxley
57 (0.046 %)ISO27001
63 (0.020 %)ISO8583
63 (0.020 %)HL7
63 (0.020 %)ISO17799
63 (0.020 %)ISO9001
72 (0.013 %)GxP
81 (0.007 %)BS7799
System Software
12864 (18.74 %)Active Directory
2232 (1.518 %)Backup Exec
3196 (1.283 %)ISA Server
4173 (1.132 %)NetBackup
5161 (1.054 %)Terminal Services
6131 (0.857 %)MetaFrame
797 (0.635 %)Citrix Presentation Server
891 (0.596 %)VMware ESX
934 (0.222 %)MailMarshal
1021 (0.137 %)Microsoft Virtual Server
1021 (0.137 %)Terminal Server
1114 (0.092 %)MSMQ
1114 (0.092 %)Oracle RAC
128 (0.052 %)Squid
137 (0.046 %)NFS
145 (0.033 %)NDS
145 (0.033 %)Tivoli Workload Scheduler
145 (0.033 %)VMware Workstation
154 (0.026 %)Oracle RMAN
154 (0.026 %)VMware Server
Systems Management
1165 (1.080 %)Systems Management Server (SMS)
2129 (0.844 %)MOM
3104 (0.681 %)AutoSys
496 (0.628 %)Tivoli
593 (0.609 %)OpenView
663 (0.412 %)Norton AntiVirus
756 (0.366 %)DameWare
846 (0.301 %)CONTROL-M
932 (0.209 %)ZENworks
1027 (0.177 %)MAILsweeper
1124 (0.157 %)Unicenter
1223 (0.151 %)OVSD
1322 (0.144 %)Tivoli Storage Manager
1421 (0.137 %)CiscoWorks
1519 (0.124 %)BMC PATROL
1519 (0.124 %)ARCserve
1617 (0.111 %)ServiceCenter
1716 (0.105 %)Legato
1814 (0.092 %)Netcool
1912 (0.079 %)Foglight
Vendors
13405 (22.28 %)Microsoft
22162 (14.15 %)Oracle
31374 (8.992 %)Citrix
4883 (5.778 %)Cisco
5816 (5.340 %)Sybase
6517 (3.383 %)Lotus
7508 (3.324 %)HP
8506 (3.311 %)VMware
9397 (2.598 %)Reuters
10391 (2.559 %)Bloomberg
11312 (2.042 %)SAP
12281 (1.839 %)VERITAS
13253 (1.656 %)IBM
14244 (1.597 %)Remedy
15212 (1.387 %)Novell
16190 (1.243 %)Business Objects
17176 (1.152 %)Sun
18155 (1.014 %)Dell
19151 (0.988 %)Apple
20135 (0.883 %)Symantec
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