The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Support Analyst
Rank 87 83 99
Rank change year-on-year
-4 +16
Permanent jobs requiring a Support Analyst 2930 3253 2980
As % of all permanent IT jobs located in England 3.10% 3.28% 3.04%
As % of the Job Titles category 3.23% 3.40% 3.16%
Number of salaries quoted 2471 2873 2568
Average salary £33,000 £31,500 £32,500
Average salary % change year-on-year
+4.76% -3.07%
90% offered a salary of more than £22,500 £21,500 £21,500
10% offered a salary of more than £52,500 £55,000 £55,000
UK excluding London average salary £28,500 £27,500 £28,000
% change year-on-year
+3.63% -1.78%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
90816 95785 94380
As % of all permanent IT jobs located in England 96.15% 96.49% 96.28%
Number of salaries quoted 77032 80058 76663
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the England region.

Support Analyst Salary Trend in England

Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Analyst across the England region over the 3 months to 10 February 2016.

Support Analyst Salary Histogram in England

Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the England region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -19 1294 £38,500 +2.66% 114
South East +25 641 £30,000 +5.26% 79
East of England -21 242 £30,000 - 27
South West +1 209 £29,000 +5.45% 25
Yorkshire -4 178 £25,000 -0.99% 23
North West +44 169 £27,000 +8.00% 31
West Midlands -28 138 £28,550 +14.20% 18
East Midlands -19 88 £25,500 -7.27% 12
North East +2 5 £22,000 -24.13% 3
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 10 February 2016, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 2851 (46.27%) Windows
2 2339 (37.96%) SQL
3 2024 (32.85%) Microsoft
4 1520 (24.67%) Active Directory
5 1493 (24.23%) ITIL
6 1422 (23.08%) Finance
7 1149 (18.65%) MS Office
8 1129 (18.32%) Windows Server
9 1125 (18.26%) MS Excel
10 1122 (18.21%) SQL Server
11 938 (15.22%) Oracle
12 891 (14.46%) Windows 7
13 762 (12.37%) Linux
14 754 (12.24%) Windows Server 2008
15 732 (11.88%) Degree
16 731 (11.86%) Unix
17 660 (10.71%) VMware
18 657 (10.66%) Citrix
19 627 (10.18%) MS Exchange
20 603 (9.79%) SLA
21 554 (8.99%) .NET
22 550 (8.93%) Analytical Skills
23 521 (8.46%) Windows Server 2012
24 459 (7.45%) Cisco
25 431 (7.00%) TCP/IP
26 427 (6.93%) Java
27 415 (6.74%) VMware Infrastructure
28 396 (6.43%) Firewall
29 395 (6.41%) C#
30 389 (6.31%) Microsoft Certification

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 10 February 2016, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 627 (10.18%) MS Exchange
2 361 (5.86%) IIS
3 339 (5.50%) SharePoint
4 259 (4.20%) Exchange Server 2010
5 196 (3.18%) Exchange Server 2013
6 146 (2.37%) Tomcat
7 131 (2.13%) Apache
8 127 (2.06%) Exchange Server 2007
9 106 (1.72%) Blackberry Enterprise Server
10 87 (1.41%) WebSphere
11 79 (1.28%) Skype for Business
12 58 (0.94%) WebLogic
13 55 (0.89%) JBoss
14 54 (0.88%) CMS
15 52 (0.84%) BizTalk Server
16 49 (0.80%) Exchange Server 2003
17 35 (0.57%) SharePoint 2010
18 31 (0.50%) IBM Notes
19 24 (0.39%) Exchange Server 2000
20 19 (0.31%) Confluence
Applications
1 1149 (18.65%) MS Office
2 1125 (18.26%) MS Excel
3 107 (1.74%) MS PowerPoint
4 36 (0.58%) MS Project
5 31 (0.50%) MS Visio
6 27 (0.44%) Spreadsheet
7 15 (0.24%) Acrobat
8 11 (0.18%) InfoPath
9 8 (0.13%) Adobe Creative Suite
10 4 (0.065%) AutoCAD
10 4 (0.065%) MicroStation
11 3 (0.049%) ProjectWise
11 3 (0.049%) Revit
11 3 (0.049%) SOLIDWORKS
12 2 (0.032%) QuarkXPress
13 1 (0.016%) Adobe Captivate
Business Applications
1 70 (1.14%) Dynamics CRM
2 54 (0.88%) Oracle EBS
2 54 (0.88%) thinkFolio
3 49 (0.80%) Oracle EBS R12
4 47 (0.76%) SAP CO
4 47 (0.76%) SAP FI
4 47 (0.76%) SAP FI/CO
5 41 (0.67%) Markit EDM
6 38 (0.62%) Unit4 Business World
7 35 (0.57%) Oracle Applications
8 34 (0.55%) Oracle Financials
9 33 (0.54%) Dynamics AX
10 29 (0.47%) Dynamics NAV
11 28 (0.45%) SAP MM
12 27 (0.44%) Oracle Receivables
13 26 (0.42%) SAP SRM
14 21 (0.34%) Oracle Payables
15 20 (0.32%) SAP HCM
15 20 (0.32%) SAP SD
16 16 (0.26%) SAP HR
Cloud Services
1 264 (4.29%) Office 365
2 87 (1.41%) Amazon AWS
3 82 (1.33%) SaaS
4 42 (0.68%) SuccessFactors
5 41 (0.67%) Microsoft Azure
6 31 (0.50%) Google Apps
7 23 (0.37%) Amazon EC2
8 22 (0.36%) IaaS
9 19 (0.31%) Mimecast
10 18 (0.29%) Joyent
11 11 (0.18%) Virtual Private Cloud
12 9 (0.15%) Cloud Computing
13 7 (0.11%) Dropbox
14 6 (0.097%) Adobe Creative Cloud
15 5 (0.081%) PaaS
16 4 (0.065%) Google Drive
17 3 (0.049%) Amazon CloudWatch
17 3 (0.049%) Amazon S3
17 3 (0.049%) Amazon SQS
17 3 (0.049%) AWS CloudFormation
Communications & Networking
1 431 (7.00%) TCP/IP
2 396 (6.43%) Firewall
3 338 (5.49%) DNS
4 300 (4.87%) LAN
5 262 (4.25%) VPN
6 254 (4.12%) WAN
7 209 (3.39%) DHCP
8 183 (2.97%) SAN
9 174 (2.82%) Internet
10 163 (2.65%) VoIP
11 83 (1.35%) Wireless
12 69 (1.12%) VLAN
12 69 (1.12%) Wi-Fi
13 68 (1.10%) SSL
14 56 (0.91%) Remote Desktop
15 44 (0.71%) FTP
16 41 (0.67%) Network Security
17 38 (0.62%) HTTP
18 33 (0.54%) NAS
19 32 (0.52%) Cisco ASA
Database & Business Intelligence
1 1122 (18.21%) SQL Server
2 169 (2.74%) SQL Server 2008
3 149 (2.42%) MySQL
3 149 (2.42%) Relational Database
4 140 (2.27%) Oracle Database
5 139 (2.26%) SQL Server Reporting Services
6 133 (2.16%) SQL Server Integration Services
7 131 (2.13%) SQL Server 2005
8 98 (1.59%) BusinessObjects
9 88 (1.43%) Oracle Reports
10 86 (1.40%) SQL Server 2012
11 78 (1.27%) Data Warehouse
12 58 (0.94%) Crystal Reports
13 50 (0.81%) Oracle BI EE
14 48 (0.78%) Oracle Database 11g
15 41 (0.67%) SQL Server Analysis Services
16 37 (0.60%) RDBMS
17 35 (0.57%) GIS
17 35 (0.57%) SAP BW
18 33 (0.54%) QlikView
Development Applications
1 119 (1.93%) JIRA
2 54 (0.88%) Team Foundation Server
3 44 (0.71%) PowerBuilder
3 44 (0.71%) SQL Server Management Studio (SSMS)
4 36 (0.58%) Visual Studio
5 35 (0.57%) Toad
6 30 (0.49%) Subversion
7 26 (0.42%) Git (software)
8 18 (0.29%) Firebug
9 16 (0.26%) VSS/SourceSafe
10 15 (0.24%) Oracle Forms
11 13 (0.21%) Eclipse
12 11 (0.18%) Jenkins
13 10 (0.16%) Visual Studio Team System
14 8 (0.13%) ERwin
15 6 (0.097%) DBeaver
15 6 (0.097%) Selenium
16 5 (0.081%) ClearQuest
16 5 (0.081%) InstallShield
16 5 (0.081%) MSI
General
1 1422 (23.08%) Finance
2 319 (5.18%) Banking
3 307 (4.98%) Front Office
4 250 (4.06%) Retail
5 229 (3.72%) Law
6 196 (3.18%) Legal
7 146 (2.37%) Back Office
8 138 (2.24%) Telecoms
9 120 (1.95%) Investment Banking
10 109 (1.77%) Manufacturing
11 84 (1.36%) Financial Institution
12 74 (1.20%) German Language
13 73 (1.18%) Advertising
14 60 (0.97%) Marketing
15 58 (0.94%) Billing
16 41 (0.67%) French Language
17 31 (0.50%) General Ledger
17 31 (0.50%) Publishing
18 25 (0.41%) Local Government
18 25 (0.41%) Spanish Language
Libraries, Frameworks & Software Standards
1 554 (8.99%) .NET
2 257 (4.17%) HTML
3 221 (3.59%) XML
4 188 (3.05%) CSS
5 174 (2.82%) ASP.NET
6 164 (2.66%) FIX Protocol
7 125 (2.03%) Web Services
8 68 (1.10%) Middleware
9 61 (0.99%) WCF
10 54 (0.88%) LAMP
11 51 (0.83%) J2EE
12 45 (0.73%) WebSphere MQ
13 43 (0.70%) EDI
13 43 (0.70%) jQuery
14 29 (0.47%) Software Packaging
15 26 (0.42%) HTML5
16 25 (0.41%) ASP.NET MVC
17 23 (0.37%) .NET Framework
17 23 (0.37%) ASP.NET MVC 4
17 23 (0.37%) Spring
Miscellaneous
1 550 (8.93%) Analytical Skills
2 302 (4.90%) Computer Science
3 272 (4.41%) Blackberry
4 200 (3.25%) Management Information System
5 184 (2.99%) Hedge funds
6 127 (2.06%) Foreign Exchange (FX)
7 123 (2.00%) Fixed Income
8 121 (1.96%) Equities
9 114 (1.85%) Data Centre
10 110 (1.79%) Derivative
11 101 (1.64%) Driving Licence
12 97 (1.57%) Mathematics
13 92 (1.49%) Client/Server
14 88 (1.43%) Video Conferencing
15 84 (1.36%) iPhone
16 78 (1.27%) iPad
17 72 (1.17%) EPoS
18 67 (1.09%) AS400
19 66 (1.07%) Enterprise Software
20 58 (0.94%) Replication
Operating Systems
1 2851 (46.27%) Windows
2 1129 (18.32%) Windows Server
3 891 (14.46%) Windows 7
4 762 (12.37%) Linux
5 754 (12.24%) Windows Server 2008
6 731 (11.86%) Unix
7 521 (8.46%) Windows Server 2012
8 383 (6.22%) Windows 8
9 355 (5.76%) Windows Server 2003
10 329 (5.34%) Windows XP
11 147 (2.39%) Android
12 102 (1.66%) Apple iOS
13 92 (1.49%) Solaris
14 78 (1.27%) Windows 10
15 68 (1.10%) Mac OS X
16 60 (0.97%) Windows 2000 Server
17 59 (0.96%) AIX
18 46 (0.75%) Red Hat Enterprise Linux
19 45 (0.73%) Windows Vista
20 29 (0.47%) CentOS
Processes & Methodologies
1 1493 (24.23%) ITIL
2 303 (4.92%) Service Management
3 301 (4.89%) ERP
4 287 (4.66%) CRM
5 284 (4.61%) Service Delivery
6 268 (4.35%) Problem Management
7 259 (4.20%) Project Management
8 253 (4.11%) Incident Management
9 215 (3.49%) Disaster Recovery
10 208 (3.38%) Business Intelligence
11 201 (3.26%) Change Management
12 188 (3.05%) Root Cause Analysis
13 170 (2.76%) Asset Management
14 169 (2.74%) Investment Management
15 137 (2.22%) Mentoring
16 132 (2.14%) ITIL V3
17 119 (1.93%) Time Management
18 109 (1.77%) Release Management
19 107 (1.74%) E-Commerce
20 106 (1.72%) Continuous Improvement
Programming Languages
1 2339 (37.96%) SQL
2 427 (6.93%) Java
3 395 (6.41%) C#
4 257 (4.17%) PowerShell
5 254 (4.12%) Perl
6 226 (3.67%) PL/SQL
7 204 (3.31%) JavaScript
8 188 (3.05%) T-SQL
9 162 (2.63%) VB
10 160 (2.60%) Shell Script
11 132 (2.14%) Python
12 128 (2.08%) VB.NET
13 86 (1.40%) VBA
14 85 (1.38%) C
15 73 (1.18%) Bash Shell
16 69 (1.12%) PHP
17 60 (0.97%) VBScript
18 38 (0.62%) C++
19 29 (0.47%) Ruby
20 24 (0.39%) RPG
Qualifications
1 732 (11.88%) Degree
2 389 (6.31%) Microsoft Certification
3 199 (3.23%) Cisco Certification
4 194 (3.15%) MCSE
5 188 (3.05%) ITIL Certification
6 183 (2.97%) Security Cleared
7 164 (2.66%) CCNA
8 158 (2.56%) MCP
9 137 (2.22%) SC Cleared
10 123 (2.00%) MCSA
11 86 (1.40%) MCITP
12 83 (1.35%) ITIL Foundation Certificate
13 69 (1.12%) CCNP
14 55 (0.89%) MCDST
15 38 (0.62%) MOS
16 35 (0.57%) VMware Certified Professional (VCP)
17 29 (0.47%) A+ Certification
18 25 (0.41%) MCTS
19 24 (0.39%) HND
20 20 (0.32%) Citrix Certification
Quality Assurance & Compliance
1 603 (9.79%) SLA
2 120 (1.95%) QA
3 35 (0.57%) Data Quality
4 28 (0.45%) ISO/IEC 27001
5 9 (0.15%) ISO 9001
6 8 (0.13%) Sarbanes-Oxley
7 7 (0.11%) ISO 14001
8 6 (0.097%) ISO/IEC 20000
8 6 (0.097%) SEPA
9 4 (0.065%) COBIT
9 4 (0.065%) HL7
9 4 (0.065%) PCI DSS
10 2 (0.032%) P3O
11 1 (0.016%) GxP
11 1 (0.016%) ISO15022
11 1 (0.016%) ISO20022
System Software
1 1520 (24.67%) Active Directory
2 415 (6.74%) VMware Infrastructure
3 176 (2.86%) XenApp
4 175 (2.84%) Hyper-V
5 101 (1.64%) vSphere
6 55 (0.89%) Terminal Services
6 55 (0.89%) VMware ESX
7 51 (0.83%) XenDesktop
8 41 (0.67%) VMware ESXi
8 41 (0.67%) VMware Workstation
9 35 (0.57%) Terminal Server
10 29 (0.47%) XenServer
11 13 (0.21%) IMail Server
11 13 (0.21%) Microsoft App-V
11 13 (0.21%) Samba
12 11 (0.18%) Tivoli Workload Scheduler
13 10 (0.16%) Citrix Presentation Server
13 10 (0.16%) Xen
14 9 (0.15%) Microsoft Virtual Server
15 8 (0.13%) Firmware
Systems Management
1 243 (3.94%) SCCM
2 74 (1.20%) Backup Exec
3 49 (0.80%) Puppet
4 44 (0.71%) ITRS Geneos
5 41 (0.67%) Control-M
6 36 (0.58%) Norton AntiVirus
6 36 (0.58%) WSUS
7 31 (0.50%) SCOM
8 30 (0.49%) Nagios
9 22 (0.36%) Systems Management Server (SMS)
10 16 (0.26%) OpenView
11 15 (0.24%) logstash
12 13 (0.21%) Tivoli
13 12 (0.19%) NetBackup
14 10 (0.16%) Oracle Enterprise Manager
15 9 (0.15%) CA Wily
16 7 (0.11%) Cisco CUCM
16 7 (0.11%) McAfee ePO
16 7 (0.11%) Opscode Chef
16 7 (0.11%) Symantec Enterprise Vault
Vendors
1 2024 (32.85%) Microsoft
2 938 (15.22%) Oracle
3 660 (10.71%) VMware
4 657 (10.66%) Citrix
5 459 (7.45%) Cisco
6 216 (3.51%) IBM
7 205 (3.33%) HP
7 205 (3.33%) SAP
8 172 (2.79%) Sybase
9 141 (2.29%) Bloomberg
10 132 (2.14%) Apple
11 127 (2.06%) Avaya
12 121 (1.96%) iManage
13 115 (1.87%) Remedy
14 86 (1.40%) Symantec
15 78 (1.27%) Dell
16 66 (1.07%) Red Hat
16 66 (1.07%) Sun
17 60 (0.97%) EMC
18 58 (0.94%) Reuters
London
Kite Real Estate
Salary: Up to £50k + £4k car allowance
Posted: Yesterday
Letchworth Garden City, Hertfordshire
Understanding Recruitment
Salary: £25000 - £30000.00 per annum + Execllent Benefits
Posted: Yesterday
High Wycombe, Buckinghamshire
Marcus Donald People
Salary: £15 - £17 per hour
Posted: Yesterday
City, London
Miller Maxwell Ltd
Salary: From £45,000 to £55,000 per annum + Bonus + Benefits
Posted: 2 days ago
Harpenden, Hertfordshire
Understanding Recruitment
Salary: £25000.00 - £28000.00 per annum + Benefits
Posted: 2 days ago
Waltham Cross, Hertfordshire
Understanding Recruitment
Salary: £23000 - £26000.00 per annum + Benefits
Posted: 2 days ago
City, London
Harrington Starr
Salary: £50000 - £60000 per annum + Bonus + Benefits + Training
Posted: 2 days ago
Brentwood, Essex
Logic Engagements Ltd
Salary: £40000 - £50000 per annum + bonus, pension, private health
Posted: 2 days ago
Suffolk
Cooper Lomaz Recruitment Ltd
Salary: £18k - 20k per year
Posted: 2 days ago
Preston, Lancashire
Erin Associates
Salary: From £20,000 to £25,000 per annum
Posted: 2 days ago
Bristol, Avon
CPS Group UK
Salary: £24000 - £29000 per annum + Excellent Benefits Package
Posted: 2 days ago
City, London
Ashdown IT
Salary: £38000 - £40000 per annum
Posted: 2 days ago
High Wycombe, Buckinghamshire
Ashdown IT
Salary: £27000 - £30000 per annum
Posted: 2 days ago
City, London
Ashdown IT
Salary: £35000 - £40000 per annum
Posted: 2 days ago
Bristol, Avon
ITF Solutions
Salary: £23000 - £26000 per annum + Benefits
Posted: 2 days ago
Reading, Berkshire
McGregor Boyall
Salary: £45000 - £55000 per annum + Benefits Package
Posted: 2 days ago
Barnsley, South Yorkshire
Davanti Solutions
Salary: From £25,000 to £35,000 per annum
Posted: 2 days ago
City, London
Verticality Ltd
Salary: £35000 - £50000 per annum
Posted: 2 days ago
Sheffield, South Yorkshire
Verticality Ltd
Salary: £25000 - £40000 per annum
Posted: 2 days ago
Croydon, Surrey
ARC IT Recruitment Ltd
Salary: £55000 Per Annum Plus Bonus and Excellent Benefits
Posted: 2 days ago
Sheffield, South Yorkshire
Integrity IT Solutions
Salary: Unspecified £25-40k+Benefits
Posted: 2 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Competitive Salary + Career Progression + Benefits
Posted: 2 days ago
Chorley, Lancashire
Verticality Ltd
Salary: £22-25k DOE + benefits
Posted: 2 days ago
Leeds, West Yorkshire
Greywood Associates Limited
Salary: £20000 - £25000 per annum + bens
Posted: 2 days ago
Maidenhead, Berkshire
Talent International
Salary: £35000 - £43000 per annum + Excellent Benefits
Posted: 2 days ago
London
Reed Technology
Salary: £40000 - £60000 per annum + PACKAGE
Posted: 2 days ago
Leicestershire
Ashdown IT
Salary: £19000 - £20000 per annum + comprehensive benefits
Posted: 2 days ago
London
Venturi
Salary: £30000.00 - £40000.00 per annum + bonus and benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £28551.60 per annum + 40d Hol+Final Sal Pen+Health
Posted: 2 days ago
City, London
Langley James
Salary: £33000.00 - £35000.00 per annum + Benefits
Posted: 2 days ago