The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 72 83 82
Rank change year-on-year
+11 -1
Permanent jobs requiring a Support Analyst 3638 3151 3602
As % of all permanent IT jobs located in England 3.36% 3.13% 3.26%
As % of the Job Titles category 3.56% 3.32% 3.42%
Number of salaries quoted 3180 2812 3158
Average salary £30,500 £32,500 £32,500
Average salary % change year-on-year
-6.15% -
90% offered a salary of more than £21,500 £21,000 £21,500
10% offered a salary of more than £52,500 £55,000 £55,000
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
102306 94953 105283
As % of all permanent IT jobs located in England 94.39% 94.21% 95.26%
Number of salaries quoted 83534 79531 90590
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the England region.

Support Analyst Salary Trend in England

Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Analyst across the England region over the 3 months to 1 September 2014.

Support Analyst Salary Histogram in England

Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the England region over the 3 months to 1 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +12 1600 £38,000 -5.00% 174
South East -5 750 £27,500 -8.33% 74
Yorkshire +17 300 £25,000 - 40
East of England +9 288 £30,000 +5.26% 36
South West +11 207 £25,000 -13.79% 23
North West -12 189 £25,500 +5.15% 26
West Midlands +2 165 £27,500 -5.17% 16
East Midlands +2 128 £24,750 -8.33% 10
North East -1 23 £30,250 +14.15% 5
Midlands +12 3 - - 1
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 1 September 2014, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 3306 (47.04%) Windows
2 2646 (37.65%) SQL
3 2422 (34.46%) Microsoft
4 1826 (25.98%) Finance
5 1734 (24.67%) Active Directory
6 1645 (23.41%) MS Excel
7 1609 (22.89%) ITIL
8 1505 (21.41%) MS Office
9 1308 (18.61%) SQL Server
10 1083 (15.41%) Windows 7
11 1066 (15.17%) Oracle
12 1009 (14.36%) Windows Server 2008
13 902 (12.83%) UNIX
14 841 (11.97%) Linux
15 834 (11.87%) MS Exchange
16 789 (11.23%) VMware
17 771 (10.97%) Windows XP
17 771 (10.97%) Degree
18 749 (10.66%) Citrix
19 703 (10.00%) Windows Server 2003
20 671 (9.55%) Java
21 665 (9.46%) SLA
22 624 (8.88%) .NET
23 616 (8.76%) TCP/IP
24 473 (6.73%) Firewall
25 465 (6.62%) Cisco
26 461 (6.56%) Microsoft Certification
27 456 (6.49%) Blackberry
28 452 (6.43%) LAN
29 417 (5.93%) VMware Infrastructure

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 1 September 2014, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 834 (11.87%) MS Exchange
2 395 (5.62%) IIS
3 382 (5.44%) Exchange Server 2010
4 370 (5.26%) SharePoint
5 234 (3.33%) Exchange Server 2007
6 222 (3.16%) Tomcat
7 211 (3.00%) Apache
8 207 (2.95%) Blackberry Enterprise Server
9 125 (1.78%) WebSphere
10 100 (1.42%) Exchange Server 2003
11 88 (1.25%) Exchange Server 2013
12 80 (1.14%) WebLogic
13 77 (1.10%) Lync
14 70 (1.00%) IBM Notes
15 60 (0.85%) WorkSite
16 57 (0.81%) WebSphere Application Server
17 48 (0.68%) SharePoint 2010
18 43 (0.61%) CMS
19 41 (0.58%) Lotus Domino
20 39 (0.55%) MQSeries
Applications
1 1645 (23.41%) MS Excel
2 1505 (21.41%) MS Office
3 164 (2.33%) MS PowerPoint
4 47 (0.67%) MS Visio
5 35 (0.50%) MS Project
6 25 (0.36%) Spreadsheet
7 14 (0.20%) InfoPath
8 11 (0.16%) AutoCAD
9 8 (0.11%) InDesign
10 6 (0.085%) Photoshop
11 5 (0.071%) S-PLUS
12 4 (0.057%) Acrobat
13 3 (0.043%) Stata
13 3 (0.043%) SPSS
14 2 (0.028%) QuarkXPress
14 2 (0.028%) PrintSoft PReS
14 2 (0.028%) Revit
14 2 (0.028%) SketchUp
15 1 (0.014%) PowerPivot
15 1 (0.014%) FastStats
Business Applications
1 166 (2.36%) Oracle EBS
2 141 (2.01%) Oracle EBS R12
3 85 (1.21%) Oracle General Ledger
4 80 (1.14%) Oracle Payables
5 76 (1.08%) Oracle Receivables
6 75 (1.07%) Oracle Applications
7 73 (1.04%) Oracle Financials
8 64 (0.91%) Dynamics AX
9 63 (0.90%) Dynamics CRM
10 57 (0.81%) Oracle Assets
11 52 (0.74%) Oracle HRMS
12 33 (0.47%) Oracle Cash Management
13 31 (0.44%) Oracle 11i
14 24 (0.34%) Remedy ITSM
14 24 (0.34%) Dynamics NAV
14 24 (0.34%) Oracle iProcurement
15 22 (0.31%) Oracle Payroll
15 22 (0.31%) Maximo
16 21 (0.30%) IntelliMatch
17 20 (0.28%) SAP FI/CO
Cloud Services
1 106 (1.51%) SaaS
2 89 (1.27%) Office 365
3 37 (0.53%) Amazon AWS
4 31 (0.44%) IaaS
5 25 (0.36%) Joyent
6 17 (0.24%) Microsoft Azure
7 14 (0.20%) Cloud Computing
8 5 (0.071%) PaaS
9 2 (0.028%) Google Apps
9 2 (0.028%) Taleo
10 1 (0.014%) Amazon EC2
10 1 (0.014%) Amazon S3
10 1 (0.014%) Route 53
10 1 (0.014%) ElastiCache
10 1 (0.014%) Amazon ElastiCache
Communications & Networking
1 616 (8.76%) TCP/IP
2 473 (6.73%) Firewall
3 452 (6.43%) LAN
4 402 (5.72%) WAN
5 394 (5.61%) DNS
6 349 (4.97%) DHCP
7 308 (4.38%) VPN
8 269 (3.83%) Internet
9 217 (3.09%) SAN
10 151 (2.15%) VoIP
11 113 (1.61%) FTP
12 110 (1.57%) Wireless
13 79 (1.12%) Network Security
14 78 (1.11%) Cisco IOS
15 74 (1.05%) HTTP
15 74 (1.05%) Intranet
16 68 (0.97%) Wi-Fi
17 55 (0.78%) NAS
18 51 (0.73%) VLAN
18 51 (0.73%) SMTP
Database & Business Intelligence
1 1308 (18.61%) SQL Server
2 238 (3.39%) SQL Server Reporting Services
3 219 (3.12%) SQL Server 2008
4 216 (3.07%) Relational Database
5 205 (2.92%) Oracle Database
6 199 (2.83%) MySQL
7 157 (2.23%) SQL Server Integration Services
8 142 (2.02%) SQL Server 2005
9 125 (1.78%) Crystal Reports
10 100 (1.42%) Oracle Reports
11 86 (1.22%) RDBMS
12 78 (1.11%) DB2
13 64 (0.91%) Data Warehouse
14 62 (0.88%) SQL Server 2012
15 60 (0.85%) MS Access
16 55 (0.78%) Oracle Discoverer
17 48 (0.68%) Oracle Database 11g
18 47 (0.67%) Oracle BI Publisher
19 38 (0.54%) Oracle Database 10g
20 34 (0.48%) Data Mining
Development Applications
1 66 (0.94%) Oracle Forms
2 65 (0.92%) Visual Studio
3 51 (0.73%) Git (software)
4 38 (0.54%) Team Foundation Server
5 28 (0.40%) JIRA
5 28 (0.40%) JUnit
5 28 (0.40%) SQL Server Management Studio (SSMS)
6 26 (0.37%) Toad
7 25 (0.36%) Firebug
8 23 (0.33%) Eclipse
9 21 (0.30%) Subversion
10 20 (0.28%) Selenium
10 20 (0.28%) JMeter
11 13 (0.18%) Oracle APEX
12 12 (0.17%) VisualVM
13 11 (0.16%) Maven
14 9 (0.13%) Hudson
15 8 (0.11%) Jenkins
15 8 (0.11%) TeamCity
15 8 (0.11%) MSI
General
1 1826 (25.98%) Finance
2 397 (5.65%) Banking
3 386 (5.49%) Front Office
4 293 (4.17%) Law
5 274 (3.90%) Retail
6 233 (3.32%) Legal
7 163 (2.32%) Investment Banking
8 137 (1.95%) Back Office
9 129 (1.84%) Telecoms
10 109 (1.55%) Financial Institution
11 103 (1.47%) Manufacturing
12 79 (1.12%) Advertising
13 67 (0.95%) Marketing
14 60 (0.85%) Publishing
15 56 (0.80%) German Language
16 53 (0.75%) French Language
17 46 (0.65%) Billing
18 29 (0.41%) General Ledger
19 28 (0.40%) Electronics
20 25 (0.36%) Dutch Language
Libraries, Frameworks & Software Standards
1 624 (8.88%) .NET
2 346 (4.92%) XML
3 337 (4.80%) HTML
4 213 (3.03%) ASP.NET
5 199 (2.83%) CSS
6 176 (2.50%) Web Services
7 151 (2.15%) J2EE
8 137 (1.95%) Middleware
9 67 (0.95%) Spring
10 53 (0.75%) FIX Protocol
10 53 (0.75%) SOAP
11 46 (0.65%) .NET Framework
12 44 (0.63%) Software Packaging
12 44 (0.63%) Hibernate
13 38 (0.54%) Struts
14 36 (0.51%) jQuery
15 34 (0.48%) JDBC
16 33 (0.47%) DHTML
17 32 (0.46%) EDI
18 30 (0.43%) HTML5
Miscellaneous
1 456 (6.49%) Blackberry
2 286 (4.07%) Computer Science
3 165 (2.35%) Management Information System
4 152 (2.16%) Equities
5 133 (1.89%) Foreign Exchange (FX)
6 131 (1.86%) Derivative
7 125 (1.78%) Mathematics
8 118 (1.68%) Fixed Income
9 109 (1.55%) Hedge funds
10 70 (1.00%) iPhone
11 67 (0.95%) Client/Server
12 64 (0.91%) Statistics
13 63 (0.90%) Video Conferencing
14 61 (0.87%) PDA
15 56 (0.80%) Enterprise Software
16 52 (0.74%) iPad
17 50 (0.71%) AS400
18 46 (0.65%) Clustering
19 45 (0.64%) EPoS
20 43 (0.61%) Open Source
Operating Systems
1 3306 (47.04%) Windows
2 1083 (15.41%) Windows 7
3 1009 (14.36%) Windows Server 2008
4 902 (12.83%) UNIX
5 841 (11.97%) Linux
6 771 (10.97%) Windows XP
7 703 (10.00%) Windows Server 2003
8 273 (3.88%) Windows Server 2012
9 266 (3.78%) Windows 8
10 154 (2.19%) Solaris
11 117 (1.66%) Android
12 112 (1.59%) Mac OS X
13 91 (1.29%) Windows Vista
14 83 (1.18%) Red Hat Enterprise Linux
15 58 (0.83%) AIX
16 55 (0.78%) Apple iOS
16 55 (0.78%) Windows 2000 Server
17 45 (0.64%) Windows 2000
18 38 (0.54%) Mac OS
19 26 (0.37%) VMS
Processes & Methodologies
1 1609 (22.89%) ITIL
2 314 (4.47%) Problem Management
3 304 (4.33%) Service Delivery
4 287 (4.08%) Service Management
5 260 (3.70%) Incident Management
6 256 (3.64%) CRM
7 220 (3.13%) E-Commerce
8 215 (3.06%) Business Intelligence
9 202 (2.87%) Project Management
10 198 (2.82%) Change Management
11 197 (2.80%) ERP
12 175 (2.49%) Root Cause Analysis
13 164 (2.33%) Disaster Recovery
14 155 (2.21%) Asset Management
15 151 (2.15%) Change Control
16 143 (2.03%) Document Management
16 143 (2.03%) Time Management
17 135 (1.92%) Release Management
18 123 (1.75%) Investment Management
19 118 (1.68%) User Acceptance Testing
Programming Languages
1 2646 (37.65%) SQL
2 671 (9.55%) Java
3 410 (5.83%) C#
4 325 (4.62%) T-SQL
5 254 (3.61%) Perl
6 246 (3.50%) JavaScript
7 230 (3.27%) PL/SQL
8 175 (2.49%) VB
9 157 (2.23%) PowerShell
10 150 (2.13%) Python
11 145 (2.06%) Shell Script
12 118 (1.68%) PHP
13 101 (1.44%) Bash Shell
14 96 (1.37%) VBA
15 93 (1.32%) VB.NET
16 88 (1.25%) C
17 84 (1.20%) C++
18 44 (0.63%) VBScript
19 32 (0.46%) ABAP
20 31 (0.44%) Ruby
Qualifications
1 771 (10.97%) Degree
2 461 (6.56%) Microsoft Certification
3 260 (3.70%) MCSE
4 207 (2.95%) MCP
5 180 (2.56%) Cisco Certification
6 172 (2.45%) ITIL Certification
7 139 (1.98%) CCNA
8 133 (1.89%) MCITP
9 120 (1.71%) MCSA
10 110 (1.57%) Security Cleared
11 72 (1.02%) SC Cleared
12 64 (0.91%) ITIL Foundation Certificate
13 53 (0.75%) CCNP
14 48 (0.68%) A+ Certification
15 41 (0.58%) MOS
16 39 (0.55%) MCTS
17 37 (0.53%) VMware Certified Professional (VCP)
18 28 (0.40%) HND
19 20 (0.28%) Citrix Certification
20 19 (0.27%) MCDST
Quality Assurance & Compliance
1 665 (9.46%) SLA
2 128 (1.82%) QA
3 41 (0.58%) ISO 9001
4 27 (0.38%) Sarbanes-Oxley
5 20 (0.28%) ISO/IEC 27001
6 6 (0.085%) Solvency II
6 6 (0.085%) Data Quality
7 5 (0.071%) ISO 14001
8 3 (0.043%) HL7
9 2 (0.028%) DICOM
9 2 (0.028%) ISO/IEC 20000
9 2 (0.028%) PCI DSS
9 2 (0.028%) BS7799
10 1 (0.014%) GxP
10 1 (0.014%) COBIT
10 1 (0.014%) EMIR
10 1 (0.014%) JSP 440
10 1 (0.014%) ISO 9000
System Software
1 1734 (24.67%) Active Directory
2 417 (5.93%) VMware Infrastructure
3 122 (1.74%) vSphere
4 121 (1.72%) XenApp
5 120 (1.71%) Hyper-V
6 70 (1.00%) VMware ESX
7 58 (0.83%) XenDesktop
8 51 (0.73%) Terminal Services
9 47 (0.67%) VMware Workstation
10 46 (0.65%) Citrix Presentation Server
11 41 (0.58%) IMail Server
12 28 (0.40%) VMware ESXi
13 21 (0.30%) Microsoft App-V
14 16 (0.23%) Terminal Server
14 16 (0.23%) VMware Server
14 16 (0.23%) XenServer
15 11 (0.16%) Postfix
16 9 (0.13%) ISA Server
17 8 (0.11%) Tivoli Workload Scheduler
17 8 (0.11%) MetaFrame
Systems Management
1 182 (2.59%) SCCM
2 65 (0.92%) Backup Exec
3 63 (0.90%) WSUS
4 40 (0.57%) Systems Management Server (SMS)
5 34 (0.48%) Nagios
5 34 (0.48%) Tivoli
6 32 (0.46%) Puppet
7 31 (0.44%) NetBackup
8 30 (0.43%) SCOM
8 30 (0.43%) Norton AntiVirus
9 26 (0.37%) Control-M
9 26 (0.37%) Oracle Enterprise Manager
10 22 (0.31%) Tivoli Storage Manager
11 19 (0.27%) McAfee ePO
12 18 (0.26%) ITRS Geneos
13 17 (0.24%) ServiceCenter
14 16 (0.23%) DameWare
15 14 (0.20%) HP SIM
16 12 (0.17%) Opsview
17 11 (0.16%) Cisco CUCM
Vendors
1 2422 (34.46%) Microsoft
2 1066 (15.17%) Oracle
3 789 (11.23%) VMware
4 749 (10.66%) Citrix
5 465 (6.62%) Cisco
6 227 (3.23%) HP
7 205 (2.92%) Apple
8 195 (2.77%) SAP
9 177 (2.52%) IBM
10 117 (1.66%) Sybase
11 111 (1.58%) Symantec
12 105 (1.49%) JBoss
13 102 (1.45%) Bloomberg
14 94 (1.34%) Dell
15 92 (1.31%) Avaya
16 84 (1.20%) Business Objects
17 83 (1.18%) Lotus
18 82 (1.17%) Remedy
19 81 (1.15%) Red Hat
20 77 (1.10%) Reuters
Wetherby, West Yorkshire
Greywood Associates Limited
Salary: £25000 per annum + Benefits
Posted: 6 hours ago
Wakefield, West Yorkshire
Greywood Associates Limited
Salary: £16000 per annum + Benefits
Posted: 6 hours ago
City, London
Capita Resourcing - IT Resourcing
Salary: £35000 - £38000 per annum + Benefits
Posted: 6 hours ago
London
Connectus
Salary: £35000 - £45000 per annum + Benefits
Posted: 6 hours ago
Leeds, West Yorkshire
ReThink Recruitment
Salary: £15000 - £18000 per annum
Posted: 6 hours ago
Warwick, Warwickshire
Spring Technology
Salary: £20000.00 - £30000.00 per annum
Posted: 6 hours ago
London
Spring Technology
Salary: £40000.00 - £45000.00 per annum
Posted: 7 hours ago
Leeds, West Yorkshire
Circle Recruitment
Salary: £20000 - £25000 per annum
Posted: 7 hours ago
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 27-32k
Posted: 7 hours ago
South East
Interact Consulting
Salary: 25-29k
Posted: 7 hours ago
London
Harvey Nash plc
Salary: £45000 - £50000 per annum + pension + bonus
Posted: 7 hours ago
City, London
Ashdown IT
Salary: £28000 - £30000 per annum + Pension, Healthcare
Posted: 8 hours ago
City, London
Deerfoot IT Resources Ltd
Salary: £50000 per annum
Posted: 9 hours ago
Crawley, West Sussex
McGregor Boyall
Salary: £35000 - £38000 per annum + Package
Posted: 9 hours ago
London
Ashdown IT
Salary: £20000 per annum + benefits
Posted: 10 hours ago
London
Connectus
Salary: £45000 - £55000 per annum + Bonus & Benefits
Posted: 10 hours ago
Bristol, Avon
Tank Recruitment
Salary: £25000 - £32000 per annum
Posted: 11 hours ago
City, London
Sanderson
Salary: £25000 - £35000 per annum + Excellent Benefits
Posted: 11 hours ago
Slough, Berkshire
Computer People
Salary: £20000.00 - £30000.00 per annum + inc. Car allowance
Posted: 11 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: £Excellent + Benefits
Posted: 12 hours ago