The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Support Analyst
Rank 86 92 89
Rank change year-on-year
+6 -3
Permanent jobs requiring a Support Analyst 3294 3310 3091
As % of all permanent IT jobs located in England 3.18% 2.99% 2.99%
As % of the Job Titles category 3.36% 3.16% 3.15%
Number of salaries quoted 2891 2901 2745
Average salary £31,500 £32,500 £32,500
Average salary % change year-on-year
-3.07% -
90% offered a salary of more than £21,500 £21,500 £22,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
98006 104685 98144
As % of all permanent IT jobs located in England 94.71% 94.59% 94.78%
Number of salaries quoted 80950 85693 82553
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,988
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the England region.

Support Analyst Salary Trend in England

Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Analyst across the England region over the 3 months to 27 April 2015.

Support Analyst Salary Histogram in England

Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the England region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +17 1650 £37,500 -2.59% 129
South East +12 651 £26,500 -8.62% 60
East of England 0 271 £30,000 - 31
Yorkshire +13 184 £27,500 +1.85% 22
South West -9 178 £26,500 +1.92% 18
West Midlands -36 124 £25,000 - 15
North West -38 121 £26,000 +4.00% 26
East Midlands +15 109 £27,500 - 11
North East -1 14 £30,000 +15.38% 4
Midlands +10 2 £22,000 -34.32% 1
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 27 April 2015, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 3261 (49.35%) Windows
2 2334 (35.32%) SQL
2 2334 (35.32%) Microsoft
3 1828 (27.66%) Active Directory
4 1750 (26.48%) Finance
5 1604 (24.27%) ITIL
6 1542 (23.34%) MS Excel
7 1474 (22.31%) MS Office
8 1259 (19.05%) SQL Server
9 1092 (16.53%) Windows 7
10 941 (14.24%) Oracle
11 840 (12.71%) Linux
12 828 (12.53%) MS Exchange
13 801 (12.12%) Citrix
14 781 (11.82%) UNIX
15 732 (11.08%) Windows Server 2008
16 731 (11.06%) Degree
17 670 (10.14%) VMware
18 604 (9.14%) Java
19 602 (9.11%) Analytical Skills
20 574 (8.69%) SLA
21 569 (8.61%) .NET
22 550 (8.32%) Windows XP
23 501 (7.58%) Microsoft Certification
24 454 (6.87%) Blackberry
24 454 (6.87%) TCP/IP
25 432 (6.54%) Banking
26 431 (6.52%) Windows Server 2003
27 417 (6.31%) IIS
28 402 (6.08%) Service Management

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 27 April 2015, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 828 (12.53%) MS Exchange
2 417 (6.31%) IIS
3 351 (5.31%) SharePoint
4 324 (4.90%) Exchange Server 2010
5 190 (2.88%) Tomcat
6 176 (2.66%) Blackberry Enterprise Server
7 170 (2.57%) Exchange Server 2007
8 153 (2.32%) Apache
9 122 (1.85%) WebLogic
10 95 (1.44%) Exchange Server 2003
11 91 (1.38%) Exchange Server 2013
12 86 (1.30%) WorkSite
13 79 (1.20%) Lync
14 72 (1.09%) WebSphere
15 67 (1.01%) JBoss
16 48 (0.73%) IBM Notes
16 48 (0.73%) WebSphere Application Server
17 40 (0.61%) SharePoint 2010
18 39 (0.59%) Oracle SOA Suite
19 30 (0.45%) Oracle Workflow
Applications
1 1542 (23.34%) MS Excel
2 1474 (22.31%) MS Office
3 171 (2.59%) MS PowerPoint
4 24 (0.36%) Spreadsheet
5 21 (0.32%) MS Visio
6 16 (0.24%) MS Project
7 9 (0.14%) Acrobat
8 6 (0.091%) Photoshop
8 6 (0.091%) Adobe Creative Suite
8 6 (0.091%) Adobe Illustrator
9 4 (0.061%) Final Cut Pro
10 3 (0.045%) InDesign
10 3 (0.045%) PrintSoft PReS
10 3 (0.045%) InfoPath
10 3 (0.045%) S-PLUS
11 2 (0.030%) SPSS
11 2 (0.030%) Adobe Captivate
11 2 (0.030%) PowerPivot
12 1 (0.015%) AutoCAD
Business Applications
1 130 (1.97%) Oracle EBS
2 117 (1.77%) Oracle EBS R12
3 108 (1.63%) Dynamics CRM
4 69 (1.04%) Oracle General Ledger
5 65 (0.98%) Oracle Receivables
6 49 (0.74%) Dynamics AX
7 47 (0.71%) Oracle Assets
8 43 (0.65%) SAP FI
9 41 (0.62%) SAP CO
10 40 (0.61%) SAP FI/CO
10 40 (0.61%) Oracle Payables
11 37 (0.56%) Oracle Financials
12 34 (0.51%) SAP SD
13 30 (0.45%) thinkFolio
13 30 (0.45%) Oracle AGIS
14 29 (0.44%) Agresso
15 28 (0.42%) Oracle Cash Management
16 24 (0.36%) Magento
17 21 (0.32%) Dynamics NAV
18 18 (0.27%) SAP MM
Cloud Services
1 113 (1.71%) Office 365
2 78 (1.18%) SaaS
3 32 (0.48%) Amazon AWS
4 29 (0.44%) Microsoft Azure
5 25 (0.38%) Mimecast
6 16 (0.24%) Google Apps
7 10 (0.15%) IaaS
8 9 (0.14%) Cloud Computing
9 8 (0.12%) PaaS
10 7 (0.11%) Symantec.cloud
11 5 (0.076%) Joyent
12 3 (0.045%) Yammer
13 2 (0.030%) Google Analytics
14 1 (0.015%) Force.com
14 1 (0.015%) Amazon EC2
14 1 (0.015%) Dropbox
14 1 (0.015%) Google Drive
Communications & Networking
1 454 (6.87%) TCP/IP
2 377 (5.71%) LAN
3 371 (5.61%) Firewall
4 327 (4.95%) WAN
5 321 (4.86%) DNS
6 284 (4.30%) VPN
7 260 (3.93%) DHCP
8 232 (3.51%) Internet
9 215 (3.25%) SAN
10 167 (2.53%) VoIP
11 78 (1.18%) Wireless
12 76 (1.15%) FTP
13 67 (1.01%) IP Telephony
14 57 (0.86%) VLAN
14 57 (0.86%) Network Security
15 56 (0.85%) Wi-Fi
16 49 (0.74%) HTTP
17 40 (0.61%) Cisco IOS
18 38 (0.58%) SMTP
18 38 (0.58%) Intranet
Database & Business Intelligence
1 1259 (19.05%) SQL Server
2 217 (3.28%) MySQL
3 182 (2.75%) SQL Server Reporting Services
4 171 (2.59%) SQL Server 2008
5 147 (2.22%) Oracle Database
6 141 (2.13%) Relational Database
7 125 (1.89%) SQL Server 2005
8 99 (1.50%) SQL Server Integration Services
9 92 (1.39%) SQL Server 2012
10 75 (1.13%) Crystal Reports
11 70 (1.06%) Oracle Reports
12 42 (0.64%) DB2
13 39 (0.59%) Oracle Database 11g
14 37 (0.56%) Data Warehouse
15 36 (0.54%) Data Mining
15 36 (0.54%) MS Access
16 35 (0.53%) RDBMS
17 27 (0.41%) Oracle Database 10g
17 27 (0.41%) PostgreSQL
18 21 (0.32%) Oracle BI EE
Development Applications
1 56 (0.85%) Visual Studio
2 43 (0.65%) JIRA
2 43 (0.65%) Subversion
3 36 (0.54%) Team Foundation Server
4 34 (0.51%) Toad
5 29 (0.44%) Oracle Forms
6 27 (0.41%) Eclipse
7 22 (0.33%) Maven
8 18 (0.27%) VSS/SourceSafe
8 18 (0.27%) SQL Server Management Studio (SSMS)
9 16 (0.24%) VisualVM
9 16 (0.24%) Git (software)
10 15 (0.23%) MSI
11 12 (0.18%) JUnit
12 10 (0.15%) Selenium
13 9 (0.14%) Visual Studio Team System
13 9 (0.14%) Jenkins
14 7 (0.11%) Ant
15 6 (0.091%) JMeter
16 5 (0.076%) Firebug
General
1 1750 (26.48%) Finance
2 432 (6.54%) Banking
3 398 (6.02%) Front Office
4 290 (4.39%) Law
5 257 (3.89%) Retail
6 239 (3.62%) Legal
7 222 (3.36%) Investment Banking
8 172 (2.60%) Back Office
9 162 (2.45%) Financial Institution
10 124 (1.88%) Telecoms
11 89 (1.35%) Manufacturing
12 85 (1.29%) German Language
13 74 (1.12%) Marketing
14 71 (1.07%) Advertising
15 50 (0.76%) French Language
16 45 (0.68%) Billing
17 42 (0.64%) Publishing
18 36 (0.54%) General Ledger
19 30 (0.45%) Games
20 22 (0.33%) Italian Language
Libraries, Frameworks & Software Standards
1 569 (8.61%) .NET
2 310 (4.69%) XML
3 259 (3.92%) HTML
4 196 (2.97%) ASP.NET
5 151 (2.29%) FIX Protocol
6 148 (2.24%) Middleware
7 139 (2.10%) Web Services
8 128 (1.94%) J2EE
9 127 (1.92%) CSS
10 64 (0.97%) Spring
11 52 (0.79%) XSLT
12 45 (0.68%) jQuery
13 44 (0.67%) WCF
14 43 (0.65%) Oracle Fusion
15 39 (0.59%) .NET Framework
16 34 (0.51%) ASP.NET MVC
17 28 (0.42%) Software Packaging
18 27 (0.41%) JDBC
18 27 (0.41%) COM+
18 27 (0.41%) SOAP
Miscellaneous
1 602 (9.11%) Analytical Skills
2 454 (6.87%) Blackberry
3 266 (4.03%) Computer Science
4 193 (2.92%) Management Information System
5 179 (2.71%) Fixed Income
6 167 (2.53%) Hedge funds
7 160 (2.42%) Foreign Exchange (FX)
8 147 (2.22%) Derivative
9 126 (1.91%) Equities
10 109 (1.65%) Mathematics
11 102 (1.54%) Client/Server
12 98 (1.48%) Enterprise Software
13 78 (1.18%) iPhone
14 74 (1.12%) Fat Client
14 74 (1.12%) Thin Client
15 53 (0.80%) PDA
16 51 (0.77%) Video Conferencing
17 47 (0.71%) iPad
18 44 (0.67%) User Experience
19 35 (0.53%) CMDB
Operating Systems
1 3261 (49.35%) Windows
2 1092 (16.53%) Windows 7
3 840 (12.71%) Linux
4 781 (11.82%) UNIX
5 732 (11.08%) Windows Server 2008
6 550 (8.32%) Windows XP
7 431 (6.52%) Windows Server 2003
8 355 (5.37%) Windows Server 2012
9 333 (5.04%) Windows 8
10 127 (1.92%) Android
11 126 (1.91%) Solaris
12 95 (1.44%) Mac OS X
13 94 (1.42%) Windows Vista
14 73 (1.10%) Apple iOS
15 72 (1.09%) Red Hat Enterprise Linux
16 57 (0.86%) AIX
17 39 (0.59%) Windows 2000 Server
18 36 (0.54%) Mac OS
19 28 (0.42%) CentOS
20 22 (0.33%) Mac OS X Server
Processes & Methodologies
1 1604 (24.27%) ITIL
2 402 (6.08%) Service Management
3 331 (5.01%) CRM
4 299 (4.52%) Service Delivery
5 293 (4.43%) Incident Management
6 280 (4.24%) Problem Management
7 236 (3.57%) ERP
8 200 (3.03%) Project Management
9 180 (2.72%) E-Commerce
10 178 (2.69%) Root Cause Analysis
11 160 (2.42%) Disaster Recovery
12 159 (2.41%) Change Management
12 159 (2.41%) Mentoring
13 151 (2.29%) Document Management
14 149 (2.25%) Business Intelligence
15 146 (2.21%) Time Management
16 140 (2.12%) Change Control
17 139 (2.10%) Continuous Improvement
18 128 (1.94%) Workflow
19 127 (1.92%) Asset Management
Programming Languages
1 2334 (35.32%) SQL
2 604 (9.14%) Java
3 339 (5.13%) C#
4 259 (3.92%) Perl
5 205 (3.10%) JavaScript
6 200 (3.03%) Shell Script
7 198 (3.00%) T-SQL
8 160 (2.42%) PL/SQL
9 146 (2.21%) PowerShell
10 139 (2.10%) VB
11 129 (1.95%) Python
12 108 (1.63%) VBA
13 100 (1.51%) C++
14 89 (1.35%) Bash Shell
15 81 (1.23%) PHP
16 75 (1.13%) VB.NET
17 72 (1.09%) VBScript
18 70 (1.06%) C
19 26 (0.39%) Korn
20 19 (0.29%) ABAP
Qualifications
1 731 (11.06%) Degree
2 501 (7.58%) Microsoft Certification
3 311 (4.71%) MCSE
4 293 (4.43%) MCP
5 190 (2.88%) ITIL Certification
6 168 (2.54%) MCSA
7 137 (2.07%) Cisco Certification
8 119 (1.80%) CCNA
9 115 (1.74%) Security Cleared
10 111 (1.68%) MCITP
11 102 (1.54%) SC Cleared
12 81 (1.23%) ITIL Foundation Certificate
13 45 (0.68%) MCDST
14 44 (0.67%) MOS
15 43 (0.65%) A+ Certification
16 36 (0.54%) MCTS
17 33 (0.50%) VMware Certified Professional (VCP)
18 32 (0.48%) HND
19 29 (0.44%) Citrix Certification
20 28 (0.42%) CCNP
Quality Assurance & Compliance
1 574 (8.69%) SLA
2 64 (0.97%) QA
3 44 (0.67%) ISO/IEC 27001
4 38 (0.58%) ISO 9001
5 13 (0.20%) COBIT
6 12 (0.18%) Sarbanes-Oxley
7 10 (0.15%) Solvency II
8 4 (0.061%) HL7
9 3 (0.045%) ISO 9000
10 2 (0.030%) PCI DSS
10 2 (0.030%) Data Quality
11 1 (0.015%) BS7799
System Software
1 1828 (27.66%) Active Directory
2 397 (6.01%) VMware Infrastructure
3 192 (2.91%) XenApp
4 162 (2.45%) Hyper-V
5 124 (1.88%) vSphere
6 98 (1.48%) XenDesktop
7 64 (0.97%) VMware ESX
8 43 (0.65%) VMware ESXi
9 39 (0.59%) Terminal Services
10 37 (0.56%) VMware Workstation
11 36 (0.54%) Citrix Presentation Server
12 23 (0.35%) IMail Server
13 22 (0.33%) Microsoft App-V
14 14 (0.21%) XenServer
15 11 (0.17%) Terminal Server
16 9 (0.14%) ISA Server
16 9 (0.14%) Samba
17 7 (0.11%) Xen
17 7 (0.11%) VMware Server
18 6 (0.091%) MetaFrame
Systems Management
1 223 (3.37%) SCCM
2 61 (0.92%) Nagios
3 48 (0.73%) WSUS
4 43 (0.65%) Backup Exec
5 41 (0.62%) Norton AntiVirus
6 34 (0.51%) Control-M
7 30 (0.45%) SCOM
8 25 (0.38%) NetBackup
9 23 (0.35%) Tivoli
9 23 (0.35%) Puppet
10 20 (0.30%) Opsview
11 19 (0.29%) OpenView
12 18 (0.27%) ARCserve
13 17 (0.26%) Oracle Enterprise Manager
14 16 (0.24%) AirWatch
15 13 (0.20%) McAfee ePO
16 11 (0.17%) Symantec Enterprise Vault
17 10 (0.15%) ZABBIX
18 9 (0.14%) MAILsweeper
18 9 (0.14%) DameWare
Vendors
1 2334 (35.32%) Microsoft
2 941 (14.24%) Oracle
3 801 (12.12%) Citrix
4 670 (10.14%) VMware
5 391 (5.92%) Cisco
6 239 (3.62%) HP
7 186 (2.81%) SAP
8 167 (2.53%) Apple
9 131 (1.98%) Bloomberg
10 129 (1.95%) IBM
11 123 (1.86%) Sybase
12 103 (1.56%) ServiceNow
13 102 (1.54%) Dell
14 92 (1.39%) Avaya
15 91 (1.38%) Reuters
16 90 (1.36%) Symantec
17 85 (1.29%) Red Hat
18 71 (1.07%) NetApp
19 67 (1.01%) Salesforce.com
20 66 (1.00%) Google
Cambridge, Cambridgeshire
EXCELerate
Salary: To £23k plus Health care, life cover & pension
Posted: 1 hour ago
Chester, Cheshire
Greywood Associates Limited
Salary: £20000 - £23000 per annum + bens
Posted: 1 hour ago
Pontefract, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £26000.00 per annum
Posted: 1 hour ago
Bedfordshire
IT Works Recruitment Ltd
Salary: bonus, share scheme
Posted: 11 hours ago
Surrey
Quantica Technology
Salary: Benefits
Posted: 11 hours ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: Benefits
Posted: 11 hours ago
City, London
Lewis Paige
Salary: £100 - £160 per day
Posted: 11 hours ago
Berkshire
Spargonet Consulting Plc
Salary: £50000 - £60000 per annum, Benefits Pension, Life Ass, Health and 25 d
Posted: 18 hours ago
North London
Understanding Recruitment
Salary: £40000 - £45000 per annum + Benefits
Posted: 20 hours ago
Andover, Hampshire
Understanding Recruitment
Salary: £19000 - £24000 per annum + benefits
Posted: 20 hours ago
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £25000 - £28000 per annum
Posted: 20 hours ago
St. Albans, Hertfordshire
Understanding Recruitment
Salary: £20000 - £25000 per annum + Benefits
Posted: 20 hours ago
Oldham, Lancashire
Next Move IT
Salary: £20000 - £24000 per annum + Pension, Private Health
Posted: Yesterday
London
Nicoll Curtin
Salary: £45000 - £75000 per annum + Bonus + Benefits
Posted: Yesterday
Nottinghamshire
Oscar Associates (UK) Ltd
Salary: £25000 - £35000 per annum + Benefits
Posted: 2 days ago
Solihull, West Midlands (County)
ISL
Salary: £23000.00 - £27000 per annum
Posted: 2 days ago
London
Nicoll Curtin
Salary: £30000.00 - £35000.00 per annum + Bonus + Benefits
Posted: 2 days ago
City, London
Harrington Starr
Salary: £50000 - £60000 per annum
Posted: 2 days ago
City, London
Harrington Starr
Salary: £25000 - £30000 per annum
Posted: 2 days ago
City, London
Ashdown IT
Salary: £28000 - £32000 per annum + Excellent benefits
Posted: 2 days ago