The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 83 91 88
Rank change year-on-year
+8 -3
Permanent jobs requiring a Support Analyst 3235 3387 3132
As % of all permanent IT jobs located in England 3.25% 3.09% 3.08%
As % of the Job Titles category 3.43% 3.26% 3.25%
Number of salaries quoted 2825 3039 2743
Average salary £32,000 £32,500 £32,500
Average salary % change year-on-year
-1.53% -
90% offered a salary of more than £21,500 £21,500 £21,500
10% offered a salary of more than £55,000 £51,500 £52,500
UK excluding London average salary £27,000 £27,500 £27,500
% change year-on-year
-1.81% -
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
94314 103747 96405
As % of all permanent IT jobs located in England 94.64% 94.61% 94.66%
Number of salaries quoted 78324 85889 81068
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the England region.

Support Analyst Salary Trend in England

Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Analyst across the England region over the 3 months to 22 May 2015.

Support Analyst Salary Histogram in England

Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the England region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +16 1574 £38,000 - 137
South East +23 690 £26,500 -7.01% 87
East of England +3 280 £28,000 - 35
Yorkshire -4 177 £27,000 +1.88% 32
South West +2 174 £28,500 +14.00% 36
West Midlands -35 122 £25,000 -1.96% 23
North West -43 111 £26,250 +5.00% 12
East Midlands +8 100 £25,000 -16.66% 11
North East -10 14 £30,000 +13.20% 4
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 22 May 2015, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 3148 (48.48%) Windows
2 2339 (36.02%) SQL
3 2260 (34.80%) Microsoft
4 1800 (27.72%) Active Directory
5 1666 (25.65%) Finance
6 1589 (24.47%) ITIL
7 1470 (22.64%) MS Excel
8 1419 (21.85%) MS Office
9 1274 (19.62%) SQL Server
10 1033 (15.91%) Windows 7
11 956 (14.72%) Oracle
12 845 (13.01%) Linux
13 803 (12.37%) MS Exchange
14 773 (11.90%) Citrix
15 755 (11.63%) UNIX
16 715 (11.01%) Degree
17 693 (10.67%) Windows Server 2008
18 680 (10.47%) VMware
19 573 (8.82%) Analytical Skills
20 569 (8.76%) SLA
21 560 (8.62%) .NET
22 532 (8.19%) Java
23 500 (7.70%) Windows XP
24 475 (7.31%) Microsoft Certification
25 435 (6.70%) TCP/IP
26 421 (6.48%) Blackberry
27 415 (6.39%) Banking
28 403 (6.21%) Service Management
29 398 (6.13%) Front Office
30 396 (6.10%) VMware Infrastructure

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 22 May 2015, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 803 (12.37%) MS Exchange
2 389 (5.99%) IIS
3 357 (5.50%) SharePoint
4 295 (4.54%) Exchange Server 2010
5 163 (2.51%) Blackberry Enterprise Server
6 161 (2.48%) Tomcat
7 154 (2.37%) Apache
8 139 (2.14%) Exchange Server 2007
9 106 (1.63%) WebLogic
10 91 (1.40%) WorkSite
11 82 (1.26%) Exchange Server 2013
12 81 (1.25%) Exchange Server 2003
13 73 (1.12%) Lync
14 68 (1.05%) WebSphere
15 56 (0.86%) JBoss
16 44 (0.68%) WebSphere Application Server
17 40 (0.62%) IBM Notes
18 39 (0.60%) SharePoint 2010
19 37 (0.57%) Oracle Workflow
20 35 (0.54%) Oracle SOA Suite
Applications
1 1470 (22.64%) MS Excel
2 1419 (21.85%) MS Office
3 151 (2.33%) MS PowerPoint
4 26 (0.40%) MS Visio
5 19 (0.29%) Spreadsheet
6 17 (0.26%) MS Project
7 8 (0.12%) Acrobat
8 6 (0.092%) Adobe Creative Suite
9 5 (0.077%) Photoshop
9 5 (0.077%) Adobe Illustrator
10 4 (0.062%) InfoPath
11 3 (0.046%) InDesign
11 3 (0.046%) Final Cut Pro
12 2 (0.031%) PowerPivot
12 2 (0.031%) S-PLUS
12 2 (0.031%) SPSS
13 1 (0.015%) Adobe Captivate
13 1 (0.015%) PrintSoft PReS
13 1 (0.015%) AutoCAD
13 1 (0.015%) SOLIDWORKS
Business Applications
1 127 (1.96%) Oracle EBS
2 126 (1.94%) Oracle EBS R12
3 106 (1.63%) Dynamics CRM
4 70 (1.08%) Oracle General Ledger
5 60 (0.92%) Oracle Receivables
6 51 (0.79%) Dynamics AX
7 42 (0.65%) SAP FI
8 41 (0.63%) Oracle Assets
9 38 (0.59%) SAP CO
9 38 (0.59%) SAP FI/CO
10 34 (0.52%) Oracle Payables
11 33 (0.51%) Oracle AGIS
12 32 (0.49%) SAP SD
12 32 (0.49%) Oracle Financials
13 31 (0.48%) Magento
13 31 (0.48%) Markit EDM
14 29 (0.45%) thinkFolio
15 25 (0.38%) Oracle Cash Management
16 22 (0.34%) Fredhopper
17 21 (0.32%) Dynamics NAV
Cloud Services
1 114 (1.76%) Office 365
2 80 (1.23%) SaaS
3 30 (0.46%) Microsoft Azure
3 30 (0.46%) Amazon AWS
4 26 (0.40%) Mimecast
5 15 (0.23%) Google Apps
6 13 (0.20%) Cloud Computing
7 8 (0.12%) Google Analytics
8 7 (0.11%) IaaS
8 7 (0.11%) Symantec.cloud
9 6 (0.092%) PaaS
10 2 (0.031%) Yammer
11 1 (0.015%) Amazon EC2
11 1 (0.015%) Joyent
11 1 (0.015%) Dropbox
11 1 (0.015%) Google Drive
Communications & Networking
1 435 (6.70%) TCP/IP
2 358 (5.51%) LAN
3 347 (5.34%) Firewall
4 312 (4.80%) WAN
5 296 (4.56%) DNS
6 274 (4.22%) VPN
7 240 (3.70%) DHCP
8 227 (3.50%) Internet
9 205 (3.16%) SAN
10 160 (2.46%) VoIP
11 83 (1.28%) Wireless
12 62 (0.95%) IP Telephony
13 59 (0.91%) FTP
13 59 (0.91%) Network Security
14 52 (0.80%) VLAN
15 48 (0.74%) Wi-Fi
16 43 (0.66%) Intranet
17 42 (0.65%) Cisco IOS
18 41 (0.63%) HTTP
18 41 (0.63%) Ethernet
Database & Business Intelligence
1 1274 (19.62%) SQL Server
2 201 (3.10%) MySQL
3 180 (2.77%) SQL Server Reporting Services
4 159 (2.45%) SQL Server 2008
5 157 (2.42%) Relational Database
6 135 (2.08%) Oracle Database
7 110 (1.69%) SQL Server 2005
8 107 (1.65%) SQL Server Integration Services
9 90 (1.39%) Crystal Reports
10 87 (1.34%) SQL Server 2012
11 72 (1.11%) Oracle Reports
12 46 (0.71%) Data Warehouse
13 40 (0.62%) DB2
14 39 (0.60%) Oracle Database 11g
15 37 (0.57%) MS Access
16 31 (0.48%) Oracle BI EE
16 31 (0.48%) Data Mining
16 31 (0.48%) RDBMS
17 26 (0.40%) PostgreSQL
18 23 (0.35%) Oracle Database 10g
Development Applications
1 52 (0.80%) Visual Studio
2 48 (0.74%) Subversion
3 45 (0.69%) JIRA
4 36 (0.55%) Toad
5 33 (0.51%) Team Foundation Server
6 29 (0.45%) Oracle Forms
7 24 (0.37%) Eclipse
8 21 (0.32%) Maven
9 19 (0.29%) VSS/SourceSafe
10 16 (0.25%) VisualVM
10 16 (0.25%) SQL Server Management Studio (SSMS)
11 14 (0.22%) Git (software)
12 10 (0.15%) Selenium
13 8 (0.12%) Jenkins
13 8 (0.12%) MSI
13 8 (0.12%) JUnit
14 7 (0.11%) Visual Studio Team System
15 6 (0.092%) JMeter
16 5 (0.077%) PowerBuilder
16 5 (0.077%) MSBuild
General
1 1666 (25.65%) Finance
2 415 (6.39%) Banking
3 398 (6.13%) Front Office
4 303 (4.67%) Law
5 240 (3.70%) Legal
6 223 (3.43%) Retail
7 198 (3.05%) Investment Banking
8 188 (2.89%) Back Office
9 143 (2.20%) Financial Institution
10 116 (1.79%) Telecoms
11 88 (1.36%) Manufacturing
12 70 (1.08%) Marketing
13 68 (1.05%) Advertising
14 67 (1.03%) German Language
15 51 (0.79%) Publishing
16 50 (0.77%) Billing
17 40 (0.62%) General Ledger
18 38 (0.59%) Games
19 32 (0.49%) French Language
20 18 (0.28%) Italian Language
Libraries, Frameworks & Software Standards
1 560 (8.62%) .NET
2 316 (4.87%) XML
3 247 (3.80%) HTML
4 186 (2.86%) ASP.NET
5 152 (2.34%) FIX Protocol
6 145 (2.23%) Web Services
7 117 (1.80%) Middleware
8 116 (1.79%) CSS
9 108 (1.66%) J2EE
10 56 (0.86%) Spring
11 49 (0.75%) XSLT
12 45 (0.69%) WCF
13 40 (0.62%) jQuery
14 39 (0.60%) .NET Framework
15 34 (0.52%) Oracle Fusion
16 33 (0.51%) ASP.NET MVC
17 27 (0.42%) HTML5
18 26 (0.40%) Software Packaging
19 25 (0.38%) COM+
19 25 (0.38%) SOAP
Miscellaneous
1 573 (8.82%) Analytical Skills
2 421 (6.48%) Blackberry
3 273 (4.20%) Computer Science
4 206 (3.17%) Management Information System
5 181 (2.79%) Fixed Income
6 180 (2.77%) Hedge funds
7 159 (2.45%) Foreign Exchange (FX)
8 149 (2.29%) Derivative
9 138 (2.13%) Mathematics
10 122 (1.88%) Equities
11 98 (1.51%) Enterprise Software
12 92 (1.42%) Client/Server
13 75 (1.15%) Thin Client
13 75 (1.15%) Fat Client
14 72 (1.11%) iPhone
15 56 (0.86%) Video Conferencing
16 51 (0.79%) User Experience
17 49 (0.75%) PDA
18 42 (0.65%) iPad
19 35 (0.54%) Replication
Operating Systems
1 3148 (48.48%) Windows
2 1033 (15.91%) Windows 7
3 845 (13.01%) Linux
4 755 (11.63%) UNIX
5 693 (10.67%) Windows Server 2008
6 500 (7.70%) Windows XP
7 388 (5.97%) Windows Server 2003
8 349 (5.37%) Windows Server 2012
9 321 (4.94%) Windows 8
10 116 (1.79%) Android
11 99 (1.52%) Solaris
12 88 (1.36%) Windows Vista
13 83 (1.28%) Mac OS X
14 68 (1.05%) Apple iOS
15 63 (0.97%) Red Hat Enterprise Linux
16 53 (0.82%) AIX
17 39 (0.60%) Windows 2000 Server
18 32 (0.49%) Mac OS
19 27 (0.42%) CentOS
20 20 (0.31%) Mac OS X Server
Processes & Methodologies
1 1589 (24.47%) ITIL
2 403 (6.21%) Service Management
3 317 (4.88%) CRM
4 300 (4.62%) Incident Management
5 279 (4.30%) Service Delivery
6 271 (4.17%) Problem Management
7 252 (3.88%) ERP
8 217 (3.34%) Project Management
9 179 (2.76%) Change Management
10 165 (2.54%) Time Management
11 158 (2.43%) Disaster Recovery
12 156 (2.40%) Root Cause Analysis
12 156 (2.40%) E-Commerce
13 151 (2.33%) Business Intelligence
14 142 (2.19%) Investment Management
15 141 (2.17%) Mentoring
15 141 (2.17%) Document Management
16 139 (2.14%) Asset Management
17 137 (2.11%) Workflow
18 124 (1.91%) Continuous Improvement
Programming Languages
1 2339 (36.02%) SQL
2 532 (8.19%) Java
3 318 (4.90%) C#
4 249 (3.83%) Perl
5 200 (3.08%) JavaScript
6 193 (2.97%) T-SQL
7 171 (2.63%) Shell Script
8 170 (2.62%) PL/SQL
9 153 (2.36%) PowerShell
10 146 (2.25%) Python
10 146 (2.25%) VB
11 108 (1.66%) VBA
12 89 (1.37%) PHP
13 85 (1.31%) VB.NET
13 85 (1.31%) Bash Shell
14 79 (1.22%) C++
15 78 (1.20%) C
16 76 (1.17%) VBScript
17 26 (0.40%) Korn
18 19 (0.29%) XPath
Qualifications
1 715 (11.01%) Degree
2 475 (7.31%) Microsoft Certification
3 280 (4.31%) MCSE
4 266 (4.10%) MCP
5 192 (2.96%) ITIL Certification
6 147 (2.26%) MCSA
7 140 (2.16%) Cisco Certification
8 126 (1.94%) CCNA
9 106 (1.63%) Security Cleared
10 97 (1.49%) MCITP
11 91 (1.40%) SC Cleared
12 77 (1.19%) ITIL Foundation Certificate
13 52 (0.80%) MOS
14 43 (0.66%) MCDST
15 34 (0.52%) MCTS
16 32 (0.49%) VMware Certified Professional (VCP)
17 31 (0.48%) HND
17 31 (0.48%) CCNP
18 29 (0.45%) A+ Certification
19 23 (0.35%) PhD
Quality Assurance & Compliance
1 569 (8.76%) SLA
2 73 (1.12%) QA
3 47 (0.72%) ISO/IEC 27001
4 35 (0.54%) ISO 9001
5 13 (0.20%) Sarbanes-Oxley
6 12 (0.18%) COBIT
7 8 (0.12%) Solvency II
8 4 (0.062%) HL7
9 3 (0.046%) ISO 9000
10 2 (0.031%) Data Quality
10 2 (0.031%) PCI DSS
11 1 (0.015%) JSP 440
11 1 (0.015%) BS7799
11 1 (0.015%) Dodd-Frank
System Software
1 1800 (27.72%) Active Directory
2 396 (6.10%) VMware Infrastructure
3 176 (2.71%) XenApp
4 149 (2.29%) Hyper-V
5 138 (2.13%) vSphere
6 93 (1.43%) XenDesktop
7 61 (0.94%) VMware ESX
8 44 (0.68%) Terminal Services
9 42 (0.65%) VMware ESXi
10 39 (0.60%) VMware Workstation
11 27 (0.42%) Citrix Presentation Server
12 22 (0.34%) IMail Server
13 16 (0.25%) XenServer
13 16 (0.25%) Microsoft App-V
14 9 (0.14%) ISA Server
15 7 (0.11%) Xen
15 7 (0.11%) Samba
15 7 (0.11%) vCloud
16 6 (0.092%) Terminal Server
17 4 (0.062%) Forefront TMG
Systems Management
1 212 (3.26%) SCCM
2 58 (0.89%) Nagios
3 45 (0.69%) WSUS
4 42 (0.65%) Norton AntiVirus
5 39 (0.60%) Backup Exec
6 38 (0.59%) Control-M
7 28 (0.43%) SCOM
8 20 (0.31%) Opsview
8 20 (0.31%) OpenView
9 19 (0.29%) NetBackup
9 19 (0.29%) ARCserve
9 19 (0.29%) Puppet
10 17 (0.26%) Oracle Enterprise Manager
11 16 (0.25%) AirWatch
12 15 (0.23%) Tivoli
13 14 (0.22%) McAfee ePO
14 12 (0.18%) Symantec Enterprise Vault
15 9 (0.14%) Dollar Universe
15 9 (0.14%) ZABBIX
15 9 (0.14%) Opscode Chef
Vendors
1 2260 (34.80%) Microsoft
2 956 (14.72%) Oracle
3 773 (11.90%) Citrix
4 680 (10.47%) VMware
5 378 (5.82%) Cisco
6 237 (3.65%) HP
7 181 (2.79%) SAP
8 163 (2.51%) Apple
9 138 (2.13%) Bloomberg
10 136 (2.09%) Sybase
11 117 (1.80%) IBM
12 103 (1.59%) Reuters
13 102 (1.57%) ServiceNow
14 92 (1.42%) Dell
15 86 (1.32%) Avaya
16 80 (1.23%) Red Hat
17 77 (1.19%) Symantec
18 69 (1.06%) NetApp
19 67 (1.03%) Google
20 65 (1.00%) Remedy
Chard, Somerset
XIST4 IT Recruitment Ltd
Salary: Bens
Posted: 8 hours ago
Poole, Dorset
Stafford-Sharp Associates
Salary: From £16,000 to £22,000 per annum
Posted: 18 hours ago
London
TEKsystems
Salary: £60000 - £75000 per annum + + bonus + benefits
Posted: 22 hours ago
London
TEKsystems
Salary: £40000 - £60000 per annum + + c.100% bonus, + benefits
Posted: 22 hours ago
Solihull, West Midlands (County)
ISL
Salary: £23000.00 - £27000 per annum
Posted: Yesterday
Hungerford, Berkshire
Connectus
Salary: £20000 - £24000 per annum
Posted: Yesterday
Gatwick, West Sussex
ARC IT Recruitment Ltd
Salary: £40000 - £45000 Per Annum
Posted: Yesterday
London
ARC IT Recruitment Ltd
Salary: £28000 - £30000 Per Annum
Posted: Yesterday
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £34000 Per Annum
Posted: Yesterday
London
ARC IT Recruitment Ltd
Salary: £35000 - £45000 Per Annum
Posted: Yesterday
London
ARC IT Recruitment Ltd
Salary: £30000 - £40000 Per Annum
Posted: Yesterday
Crawley, West Sussex
ARC IT Recruitment Ltd
Salary: £33000 Per Annum Plus Benefits
Posted: Yesterday
London
ARC IT Recruitment Ltd
Salary: £40000 Per Annum
Posted: Yesterday
Wellington, Somerset
Searchability
Salary: £18900 - £20000 per annum + Benefits
Posted: Yesterday
Essex
ARC IT Recruitment Ltd
Salary: £21000 - £24000 Per Annum + benefits
Posted: Yesterday
Thame, Oxfordshire
Sanderson
Salary: £30000.00 - £35000.00 per annum
Posted: Yesterday
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: Yesterday
Honiton, Devon
Ashdown IT
Salary: £18000 - £20000 per annum
Posted: Yesterday
City, London
Harrington Starr
Salary: £25000 - £32000 per annum
Posted: Yesterday
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £30,000 to £40,000 per annum plus excellent additional benefits
Posted: Yesterday