The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Support Analyst
Rank 73 91 87
Rank change year-on-year
+18 -4
Permanent jobs requiring a Support Analyst 3785 3127 3316
As % of all permanent IT jobs located in England 3.54% 3.08% 3.11%
As % of the Job Titles category 3.75% 3.25% 3.27%
Number of salaries quoted 3312 2733 2921
Average salary £32,500 £32,000 £32,000
Average salary % change year-on-year
+1.56% -
90% offered a salary of more than £21,500 £21,500 £20,500
10% offered a salary of more than £55,000 £55,000 £50,000
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100964 96111 101551
As % of all permanent IT jobs located in England 94.47% 94.56% 95.26%
Number of salaries quoted 83367 80755 87205
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,520 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the England region.

Support Analyst Salary Trend in England

Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Analyst across the England region over the 3 months to 24 October 2014.

Support Analyst Salary Histogram in England

Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the England region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +22 1779 £40,000 +6.66% 175
South East -5 650 £27,500 -6.77% 84
East of England +37 342 £30,000 +3.44% 29
Yorkshire +20 262 £25,000 -9.09% 34
West Midlands -8 225 £27,500 -5.17% 27
South West -1 221 £26,875 -4.01% 23
North West -9 182 £24,000 -12.72% 31
East Midlands +26 115 £27,927 +1.55% 14
North East -1 29 £27,500 +5.76% 10
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 24 October 2014, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 3356 (45.46%) Windows
2 2808 (38.03%) SQL
3 2429 (32.90%) Microsoft
4 1897 (25.69%) Finance
5 1689 (22.88%) ITIL
6 1681 (22.77%) Active Directory
7 1643 (22.25%) MS Excel
8 1550 (20.99%) MS Office
9 1357 (18.38%) SQL Server
10 1147 (15.54%) Oracle
11 1102 (14.93%) UNIX
12 1077 (14.59%) Windows 7
13 1020 (13.82%) Windows Server 2008
14 978 (13.25%) Linux
15 838 (11.35%) MS Exchange
16 812 (11.00%) Degree
17 795 (10.77%) VMware
18 762 (10.32%) Citrix
19 750 (10.16%) Windows XP
20 717 (9.71%) Java
21 695 (9.41%) SLA
22 688 (9.32%) Windows Server 2003
23 670 (9.07%) Analytical Skills
24 624 (8.45%) .NET
25 600 (8.13%) TCP/IP
26 452 (6.12%) Front Office
27 449 (6.08%) IIS
28 442 (5.99%) Cisco
29 439 (5.95%) Microsoft Certification
30 438 (5.93%) Banking

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 24 October 2014, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 838 (11.35%) MS Exchange
2 449 (6.08%) IIS
3 384 (5.20%) SharePoint
4 377 (5.11%) Exchange Server 2010
5 264 (3.58%) Tomcat
6 255 (3.45%) Apache
7 225 (3.05%) Exchange Server 2007
8 183 (2.48%) Blackberry Enterprise Server
9 137 (1.86%) WebSphere
10 120 (1.63%) JBoss
11 113 (1.53%) Exchange Server 2013
12 100 (1.35%) Exchange Server 2003
13 81 (1.10%) Lync
14 78 (1.06%) WebLogic
15 68 (0.92%) WebSphere Application Server
16 65 (0.88%) IBM Notes
17 61 (0.83%) WorkSite
18 55 (0.74%) MQSeries
19 54 (0.73%) IBM HTTP Server
20 46 (0.62%) SharePoint 2010
Applications
1 1643 (22.25%) MS Excel
2 1550 (20.99%) MS Office
3 159 (2.15%) MS PowerPoint
4 54 (0.73%) MS Visio
5 27 (0.37%) MS Project
6 26 (0.35%) Spreadsheet
7 15 (0.20%) InfoPath
8 11 (0.15%) Adobe Creative Suite
9 9 (0.12%) AutoCAD
10 8 (0.11%) InDesign
11 6 (0.081%) Acrobat
12 4 (0.054%) S-PLUS
12 4 (0.054%) Photoshop
13 3 (0.041%) SPSS
13 3 (0.041%) Stata
14 2 (0.027%) QuarkXPress
14 2 (0.027%) PrintSoft PReS
15 1 (0.014%) Adobe Captivate
15 1 (0.014%) Revit
15 1 (0.014%) FastStats
Business Applications
1 172 (2.33%) Oracle EBS
2 149 (2.02%) Oracle EBS R12
3 107 (1.45%) Oracle Financials
4 98 (1.33%) Oracle General Ledger
5 95 (1.29%) Oracle Receivables
6 94 (1.27%) Oracle Payables
7 77 (1.04%) Oracle Assets
8 73 (0.99%) Dynamics CRM
9 67 (0.91%) Oracle Applications
10 48 (0.65%) Dynamics AX
11 36 (0.49%) Oracle HRMS
12 34 (0.46%) Agresso
13 31 (0.42%) Oracle 11i
14 28 (0.38%) Oracle iProcurement
15 24 (0.33%) SAP FI
15 24 (0.33%) SAP FI/CO
15 24 (0.33%) SAP CO
16 23 (0.31%) Remedy ITSM
17 20 (0.27%) IntelliMatch
17 20 (0.27%) Markit EDM
Cloud Services
1 98 (1.33%) SaaS
2 57 (0.77%) Office 365
3 36 (0.49%) Amazon AWS
4 29 (0.39%) IaaS
5 25 (0.34%) Joyent
6 14 (0.19%) Cloud Computing
7 11 (0.15%) Microsoft Azure
8 6 (0.081%) Google Apps
9 3 (0.041%) PaaS
10 1 (0.014%) Route 53
10 1 (0.014%) Amazon EC2
10 1 (0.014%) Amazon S3
10 1 (0.014%) ElastiCache
10 1 (0.014%) Amazon ElastiCache
Communications & Networking
1 600 (8.13%) TCP/IP
2 433 (5.86%) Firewall
3 411 (5.57%) LAN
4 394 (5.34%) DNS
5 371 (5.03%) WAN
6 349 (4.73%) DHCP
7 303 (4.10%) VPN
8 293 (3.97%) Internet
9 201 (2.72%) SAN
10 157 (2.13%) VoIP
11 122 (1.65%) FTP
12 97 (1.31%) Wireless
13 89 (1.21%) HTTP
14 72 (0.98%) Network Security
15 67 (0.91%) Cisco IOS
16 66 (0.89%) Intranet
17 55 (0.74%) NAS
18 52 (0.70%) VLAN
19 51 (0.69%) Wi-Fi
20 46 (0.62%) SMTP
Database & Business Intelligence
1 1357 (18.38%) SQL Server
2 248 (3.36%) SQL Server 2008
3 239 (3.24%) MySQL
4 227 (3.07%) Relational Database
5 223 (3.02%) SQL Server Reporting Services
6 193 (2.61%) Oracle Database
7 162 (2.19%) SQL Server 2005
8 154 (2.09%) SQL Server Integration Services
9 126 (1.71%) Crystal Reports
10 115 (1.56%) Oracle Reports
11 98 (1.33%) DB2
11 98 (1.33%) RDBMS
12 81 (1.10%) SQL Server 2012
13 70 (0.95%) Oracle Discoverer
14 65 (0.88%) Data Warehouse
14 65 (0.88%) MS Access
15 58 (0.79%) Oracle BI Publisher
16 45 (0.61%) SQL Server 2000
17 39 (0.53%) Oracle BI EE
18 36 (0.49%) Data Mining
Development Applications
1 77 (1.04%) Oracle Forms
2 67 (0.91%) Visual Studio
3 65 (0.88%) Git (software)
4 35 (0.47%) Team Foundation Server
5 33 (0.45%) Eclipse
6 27 (0.37%) Subversion
7 25 (0.34%) Firebug
8 23 (0.31%) JIRA
9 22 (0.30%) JUnit
10 20 (0.27%) SQL Server Management Studio (SSMS)
11 16 (0.22%) Toad
12 13 (0.18%) JMeter
12 13 (0.18%) Maven
12 13 (0.18%) VisualVM
13 11 (0.15%) Selenium
14 10 (0.14%) Hudson
15 9 (0.12%) Jenkins
16 8 (0.11%) TeamCity
17 6 (0.081%) Talend Open Studio
17 6 (0.081%) Oracle APEX
General
1 1897 (25.69%) Finance
2 452 (6.12%) Front Office
3 438 (5.93%) Banking
4 312 (4.23%) Retail
5 261 (3.54%) Law
6 251 (3.40%) Legal
7 193 (2.61%) Investment Banking
8 159 (2.15%) Back Office
9 130 (1.76%) Financial Institution
10 118 (1.60%) Telecoms
11 112 (1.52%) Manufacturing
12 76 (1.03%) Advertising
13 66 (0.89%) Marketing
14 64 (0.87%) German Language
14 64 (0.87%) Publishing
15 62 (0.84%) French Language
16 48 (0.65%) Billing
17 24 (0.33%) General Ledger
18 22 (0.30%) Aerospace
18 22 (0.30%) Electronics
Libraries, Frameworks & Software Standards
1 624 (8.45%) .NET
2 330 (4.47%) XML
3 320 (4.33%) HTML
4 212 (2.87%) CSS
5 206 (2.79%) ASP.NET
6 174 (2.36%) Web Services
7 161 (2.18%) Middleware
8 158 (2.14%) J2EE
9 76 (1.03%) FIX Protocol
10 64 (0.87%) Spring
11 56 (0.76%) .NET Framework
12 54 (0.73%) JDBC
12 54 (0.73%) SOAP
13 42 (0.57%) jQuery
14 38 (0.51%) WF
15 36 (0.49%) Software Packaging
16 32 (0.43%) DHTML
17 31 (0.42%) Hibernate
18 30 (0.41%) Classic ASP
18 30 (0.41%) Struts
Miscellaneous
1 670 (9.07%) Analytical Skills
2 417 (5.65%) Blackberry
3 325 (4.40%) Computer Science
4 199 (2.70%) Management Information System
5 176 (2.38%) Equities
6 171 (2.32%) Foreign Exchange (FX)
7 149 (2.02%) Derivative
8 133 (1.80%) Mathematics
8 133 (1.80%) Fixed Income
9 95 (1.29%) Hedge funds
10 79 (1.07%) iPhone
11 72 (0.98%) Enterprise Software
12 61 (0.83%) iPad
13 58 (0.79%) Video Conferencing
13 58 (0.79%) Statistics
14 52 (0.70%) Client/Server
15 49 (0.66%) Open Source
16 48 (0.65%) AS400
17 47 (0.64%) PDA
18 45 (0.61%) Wiki
Operating Systems
1 3356 (45.46%) Windows
2 1102 (14.93%) UNIX
3 1077 (14.59%) Windows 7
4 1020 (13.82%) Windows Server 2008
5 978 (13.25%) Linux
6 750 (10.16%) Windows XP
7 688 (9.32%) Windows Server 2003
8 314 (4.25%) Windows Server 2012
9 263 (3.56%) Windows 8
10 164 (2.22%) Solaris
11 122 (1.65%) Windows Vista
12 116 (1.57%) Mac OS X
13 104 (1.41%) Android
14 101 (1.37%) Red Hat Enterprise Linux
15 69 (0.93%) Windows 2000 Server
16 62 (0.84%) AIX
17 43 (0.58%) Windows 2000
18 42 (0.57%) Apple iOS
19 32 (0.43%) Mac OS
20 22 (0.30%) CentOS
Processes & Methodologies
1 1689 (22.88%) ITIL
2 348 (4.71%) Problem Management
3 313 (4.24%) Service Delivery
4 304 (4.12%) CRM
5 299 (4.05%) Service Management
6 297 (4.02%) Incident Management
7 274 (3.71%) Business Intelligence
8 255 (3.45%) E-Commerce
9 230 (3.12%) ERP
10 227 (3.07%) Project Management
11 195 (2.64%) Change Management
12 179 (2.42%) Disaster Recovery
13 175 (2.37%) Root Cause Analysis
14 159 (2.15%) Change Control
15 158 (2.14%) Document Management
16 151 (2.05%) Release Management
17 148 (2.00%) Agile Software Development
18 141 (1.91%) Asset Management
19 140 (1.90%) Time Management
20 130 (1.76%) User Acceptance Testing
Programming Languages
1 2808 (38.03%) SQL
2 717 (9.71%) Java
3 417 (5.65%) C#
4 338 (4.58%) T-SQL
5 320 (4.33%) Perl
6 263 (3.56%) JavaScript
7 208 (2.82%) PL/SQL
8 194 (2.63%) Shell Script
9 170 (2.30%) VB
10 143 (1.94%) Python
11 134 (1.81%) PowerShell
12 128 (1.73%) Bash Shell
13 122 (1.65%) PHP
14 99 (1.34%) VBA
15 96 (1.30%) C++
16 94 (1.27%) C
17 71 (0.96%) VB.NET
18 48 (0.65%) VBScript
19 33 (0.45%) Ruby
20 22 (0.30%) ABAP
Qualifications
1 812 (11.00%) Degree
2 439 (5.95%) Microsoft Certification
3 244 (3.30%) MCSE
4 202 (2.74%) MCP
5 175 (2.37%) ITIL Certification
6 174 (2.36%) Cisco Certification
7 138 (1.87%) Security Cleared
8 132 (1.79%) MCSA
9 127 (1.72%) CCNA
10 117 (1.58%) MCITP
11 101 (1.37%) SC Cleared
12 83 (1.12%) ITIL Foundation Certificate
13 61 (0.83%) A+ Certification
14 47 (0.64%) CCNP
15 45 (0.61%) VMware Certified Professional (VCP)
16 43 (0.58%) MCTS
16 43 (0.58%) HND
17 35 (0.47%) MOS
18 23 (0.31%) HNC
19 21 (0.28%) Network+ Certification
Quality Assurance & Compliance
1 695 (9.41%) SLA
2 139 (1.88%) QA
3 34 (0.46%) ISO 9001
4 24 (0.33%) ISO/IEC 27001
5 16 (0.22%) Sarbanes-Oxley
6 12 (0.16%) Data Quality
7 7 (0.095%) ISO 14001
8 6 (0.081%) ISO 9000
9 5 (0.068%) HL7
10 3 (0.041%) DICOM
10 3 (0.041%) Solvency II
11 2 (0.027%) ISO/IEC 20000
11 2 (0.027%) PCI DSS
11 2 (0.027%) BS7799
12 1 (0.014%) JSP 440
12 1 (0.014%) EMIR
System Software
1 1681 (22.77%) Active Directory
2 419 (5.68%) VMware Infrastructure
3 139 (1.88%) XenApp
4 131 (1.77%) vSphere
5 101 (1.37%) Hyper-V
6 70 (0.95%) VMware ESX
7 65 (0.88%) XenDesktop
8 47 (0.64%) VMware Workstation
9 39 (0.53%) Terminal Services
10 37 (0.50%) IMail Server
11 35 (0.47%) Citrix Presentation Server
12 32 (0.43%) VMware ESXi
13 20 (0.27%) XenServer
14 19 (0.26%) Microsoft App-V
15 17 (0.23%) Terminal Server
16 16 (0.22%) VMware Server
17 13 (0.18%) Postfix
18 9 (0.12%) Firmware
19 8 (0.11%) MetaFrame
20 7 (0.095%) ClearTrust
Systems Management
1 169 (2.29%) SCCM
2 60 (0.81%) Backup Exec
3 55 (0.74%) WSUS
4 39 (0.53%) SCOM
5 34 (0.46%) NetBackup
5 34 (0.46%) Nagios
6 32 (0.43%) Norton AntiVirus
7 31 (0.42%) Control-M
8 29 (0.39%) Tivoli
9 27 (0.37%) Puppet
10 24 (0.33%) ITRS Geneos
10 24 (0.33%) ServiceCenter
11 22 (0.30%) Oracle Enterprise Manager
12 17 (0.23%) Tivoli Storage Manager
12 17 (0.23%) Systems Management Server (SMS)
13 15 (0.20%) Casper Suite
14 14 (0.19%) McAfee ePO
15 13 (0.18%) HP SIM
15 13 (0.18%) Opsview
15 13 (0.18%) DameWare
Vendors
1 2429 (32.90%) Microsoft
2 1147 (15.54%) Oracle
3 795 (10.77%) VMware
4 762 (10.32%) Citrix
5 442 (5.99%) Cisco
6 214 (2.90%) HP
7 197 (2.67%) SAP
8 193 (2.61%) IBM
9 180 (2.44%) Apple
10 172 (2.33%) Sybase
11 121 (1.64%) Bloomberg
12 104 (1.41%) Avaya
13 97 (1.31%) Red Hat
13 97 (1.31%) Symantec
14 90 (1.22%) Dell
15 87 (1.18%) Business Objects
15 87 (1.18%) Reuters
16 83 (1.12%) Remedy
17 79 (1.07%) Salesforce.com
18 74 (1.00%) Sun
Corby, Northamptonshire
ETS Technical Selection Ltd
Salary: £35000 - £40000 per annum + pension
Posted: 14 hours ago
West Yorkshire
Sanderson
Salary: £25000.00 - £28000 per annum + Excellent Benefits
Posted: 14 hours ago
Cambridge, Cambridgeshire
Greywood Associates Limited
Salary: £22000 - £25000 per annum + Benefits
Posted: 15 hours ago
Alfreton, Derbyshire
EasyWebRecruitment.com
Salary: £40,000
Posted: 15 hours ago
Manchester, Lancashire
ANSON MCCADE
Salary: From £40,000 to £45,000 per annum + Bonus + Market-Leading Package
Posted: 15 hours ago
Devon
set2recruit
Salary: £18000 - £22500 Per Annum
Posted: 15 hours ago
London
ReThink Recruitment
Salary: £20000.00 - £25000.00 per annum + Benefits
Posted: 16 hours ago
Central London / West End
Deanslist Limited
Salary: From £25,000 to £30,000 per annum + corporate benefits package
Posted: 16 hours ago
City, London
Salmon Limited
Salary: Market Rates + Benefits
Posted: 16 hours ago
City, London
Harrington Starr
Salary: £30000 - £40000 per annum
Posted: 17 hours ago
Farnborough, Hampshire
Coal IT Services
Salary: From £25,000 to £30,000 per annum
Posted: 17 hours ago
Surrey
Capita
Salary: Benefits
Posted: 18 hours ago
Luton, Bedfordshire
CSC
Salary: From £20,000 to £30,000 per annum
Posted: 18 hours ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Posted: 18 hours ago
London
OCS Resourcing
Salary: From £35,000 to £40,000 per annum
Posted: 19 hours ago
London
Hofmann Recruitment
Salary: £35,000 per annum
Posted: 20 hours ago
Preston, Lancashire
Actis Recruitment.
Salary: From £20,000 to £26,000 per annum + excellent bens package
Posted: 20 hours ago
Maidenhead, Berkshire
Redrock Consulting Ltd
Salary: £24000 - £30000 per annum + excellent training
Posted: 20 hours ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: From £20,000 to £25,000 per annum
Posted: 20 hours ago
Frome, Somerset
Redrock Consulting Ltd
Salary: £17000 - £22000 per annum + excellent training
Posted: 20 hours ago