The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 79 82 83
Rank change year-on-year
+3 +1
Permanent jobs requiring a Support Analyst 3610 3131 3542
As % of all permanent IT jobs located in England 3.30% 3.08% 3.18%
As % of the Job Titles category 3.50% 3.26% 3.34%
Number of salaries quoted 3249 2786 3101
Average salary £30,000 £32,500 £32,500
Average salary % change year-on-year
-7.69% -
90% offered a salary of more than £21,500 £21,000 £22,000
10% offered a salary of more than £50,000 £52,500 £55,000
UK excluding London average salary £27,250 £27,500 £30,000
% change year-on-year
-0.90% -8.33%
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
103100 95904 105987
As % of all permanent IT jobs located in England 94.37% 94.25% 95.27%
Number of salaries quoted 84942 80243 91513
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,000 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
UK

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the England region.

Support Analyst Salary Trend in England

Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Analyst across the England region over the 3 months to 29 July 2014.

Support Analyst Salary Histogram in England

Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the England region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +10 1545 £37,500 -10.71% 153
South East -4 766 £27,500 -8.33% 70
Yorkshire +11 297 £26,250 +5.00% 30
East of England +9 290 £28,000 -1.75% 24
South West +27 202 £24,638 -13.55% 32
North West -9 189 £25,000 - 16
West Midlands +6 168 £27,500 -5.98% 13
East Midlands +8 138 £26,500 -1.85% 25
North East +3 29 £30,000 +13.20% 5
Midlands +9 3 - - 1
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 29 July 2014, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 3288 (47.54%) Windows
2 2551 (36.89%) SQL
3 2453 (35.47%) Microsoft
4 1798 (26.00%) Finance
5 1793 (25.93%) Active Directory
6 1624 (23.48%) MS Excel
7 1544 (22.33%) MS Office
8 1532 (22.15%) ITIL
9 1294 (18.71%) SQL Server
10 1092 (15.79%) Windows 7
11 1042 (15.07%) Oracle
12 998 (14.43%) Windows Server 2008
13 812 (11.74%) MS Exchange
14 810 (11.71%) UNIX
15 801 (11.58%) Linux
16 796 (11.51%) Windows XP
17 772 (11.16%) Citrix
18 766 (11.08%) VMware
19 758 (10.96%) Degree
20 698 (10.09%) Windows Server 2003
21 677 (9.79%) SLA
22 672 (9.72%) Java
23 633 (9.15%) .NET
24 621 (8.98%) TCP/IP
25 482 (6.97%) Blackberry
26 481 (6.95%) Microsoft Certification
27 472 (6.82%) Firewall
28 467 (6.75%) Cisco
29 463 (6.69%) LAN
30 429 (6.20%) Banking

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 29 July 2014, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 812 (11.74%) MS Exchange
2 400 (5.78%) SharePoint
3 371 (5.36%) Exchange Server 2010
4 366 (5.29%) IIS
5 218 (3.15%) Blackberry Enterprise Server
6 215 (3.11%) Exchange Server 2007
7 203 (2.94%) Tomcat
8 175 (2.53%) Apache
9 129 (1.87%) WebSphere
10 107 (1.55%) Exchange Server 2003
11 83 (1.20%) IBM Notes
12 80 (1.16%) Lync
13 74 (1.07%) WebLogic
14 70 (1.01%) WorkSite
15 65 (0.94%) Exchange Server 2013
16 56 (0.81%) WebSphere Application Server
17 44 (0.64%) SharePoint 2010
18 43 (0.62%) MQSeries
19 42 (0.61%) CMS
20 37 (0.53%) Lotus Domino
Applications
1 1624 (23.48%) MS Excel
2 1544 (22.33%) MS Office
3 176 (2.54%) MS PowerPoint
4 40 (0.58%) MS Visio
5 33 (0.48%) MS Project
6 20 (0.29%) Spreadsheet
7 13 (0.19%) InfoPath
7 13 (0.19%) AutoCAD
8 11 (0.16%) Photoshop
9 8 (0.12%) InDesign
10 5 (0.072%) S-PLUS
11 3 (0.043%) Stata
11 3 (0.043%) SPSS
11 3 (0.043%) PrintSoft PReS
12 2 (0.029%) Revit
12 2 (0.029%) SketchUp
12 2 (0.029%) Acrobat
12 2 (0.029%) QuarkXPress
13 1 (0.014%) PowerPivot
13 1 (0.014%) Adobe Captivate
Business Applications
1 133 (1.92%) Oracle EBS
2 118 (1.71%) Oracle EBS R12
3 77 (1.11%) Oracle General Ledger
4 73 (1.06%) Oracle Applications
5 70 (1.01%) Oracle Receivables
6 69 (1.00%) Oracle Payables
7 65 (0.94%) Dynamics CRM
8 54 (0.78%) Oracle Financials
9 53 (0.77%) Dynamics AX
10 46 (0.67%) Oracle Assets
11 43 (0.62%) Oracle Cash Management
12 39 (0.56%) Oracle HRMS
13 28 (0.40%) Maximo
14 27 (0.39%) Remedy ITSM
15 26 (0.38%) Magento
15 26 (0.38%) Oracle 11i
16 24 (0.35%) Dynamics NAV
17 23 (0.33%) Markit EDM
18 20 (0.29%) SAP FI
19 19 (0.27%) Agresso
Cloud Services
1 102 (1.47%) SaaS
2 95 (1.37%) Office 365
3 34 (0.49%) Amazon AWS
4 31 (0.45%) IaaS
5 25 (0.36%) Joyent
6 22 (0.32%) Microsoft Azure
7 9 (0.13%) Cloud Computing
8 5 (0.072%) PaaS
9 4 (0.058%) Google Apps
10 3 (0.043%) Taleo
11 2 (0.029%) Amazon EC2
12 1 (0.014%) Amazon S3
12 1 (0.014%) Route 53
12 1 (0.014%) GitHub
12 1 (0.014%) ElastiCache
Communications & Networking
1 621 (8.98%) TCP/IP
2 472 (6.82%) Firewall
3 463 (6.69%) LAN
4 406 (5.87%) WAN
5 373 (5.39%) DNS
6 331 (4.79%) DHCP
7 288 (4.16%) VPN
8 283 (4.09%) Internet
9 217 (3.14%) SAN
10 154 (2.23%) VoIP
11 116 (1.68%) FTP
12 112 (1.62%) Wireless
13 78 (1.13%) Intranet
14 74 (1.07%) Network Security
15 71 (1.03%) Cisco IOS
16 69 (1.00%) HTTP
17 64 (0.93%) Wi-Fi
18 54 (0.78%) NAS
19 47 (0.68%) VLAN
20 45 (0.65%) LDAP
Database & Business Intelligence
1 1294 (18.71%) SQL Server
2 259 (3.74%) SQL Server Reporting Services
3 231 (3.34%) Relational Database
4 226 (3.27%) SQL Server 2008
5 221 (3.20%) Oracle Database
6 203 (2.94%) MySQL
7 178 (2.57%) SQL Server Integration Services
8 171 (2.47%) SQL Server 2005
9 119 (1.72%) Crystal Reports
10 111 (1.60%) Oracle Reports
11 100 (1.45%) RDBMS
12 80 (1.16%) DB2
13 66 (0.95%) SQL Server 2012
14 62 (0.90%) Oracle Database 11g
15 61 (0.88%) MS Access
16 56 (0.81%) Data Warehouse
17 55 (0.80%) Oracle Database 10g
18 53 (0.77%) Oracle Discoverer
19 38 (0.55%) SQL Server Analysis Services
20 35 (0.51%) Oracle BI Publisher
Development Applications
1 63 (0.91%) Oracle Forms
2 61 (0.88%) Visual Studio
3 48 (0.69%) Git (software)
3 48 (0.69%) Team Foundation Server
4 38 (0.55%) JIRA
5 34 (0.49%) JUnit
6 32 (0.46%) SQL Server Management Studio (SSMS)
7 29 (0.42%) Selenium
8 28 (0.40%) Toad
9 26 (0.38%) JMeter
9 26 (0.38%) Subversion
10 25 (0.36%) Firebug
11 18 (0.26%) Eclipse
12 17 (0.25%) Oracle APEX
13 15 (0.22%) MSI
14 11 (0.16%) VSS/SourceSafe
14 11 (0.16%) Maven
15 10 (0.14%) ClearQuest
16 9 (0.13%) Hudson
17 8 (0.12%) TeamCity
General
1 1798 (26.00%) Finance
2 429 (6.20%) Banking
3 372 (5.38%) Front Office
4 304 (4.40%) Law
5 261 (3.77%) Retail
6 231 (3.34%) Legal
7 176 (2.54%) Investment Banking
8 134 (1.94%) Telecoms
9 133 (1.92%) Back Office
10 105 (1.52%) Financial Institution
11 103 (1.49%) Manufacturing
12 91 (1.32%) Advertising
13 77 (1.11%) Marketing
14 59 (0.85%) French Language
15 54 (0.78%) German Language
16 50 (0.72%) Publishing
17 44 (0.64%) Billing
18 28 (0.40%) Dutch Language
19 25 (0.36%) General Ledger
20 23 (0.33%) Electronics
Libraries, Frameworks & Software Standards
1 633 (9.15%) .NET
2 368 (5.32%) XML
3 363 (5.25%) HTML
4 219 (3.17%) ASP.NET
5 218 (3.15%) CSS
6 177 (2.56%) Web Services
7 154 (2.23%) J2EE
8 129 (1.87%) Middleware
9 76 (1.10%) Spring
10 56 (0.81%) SOAP
11 54 (0.78%) Hibernate
11 54 (0.78%) jQuery
12 52 (0.75%) .NET Framework
13 44 (0.64%) Software Packaging
13 44 (0.64%) Struts
14 43 (0.62%) FIX Protocol
14 43 (0.62%) HTML5
15 42 (0.61%) DHTML
16 34 (0.49%) JDBC
17 32 (0.46%) EDI
Miscellaneous
1 482 (6.97%) Blackberry
2 281 (4.06%) Computer Science
3 151 (2.18%) Equities
4 144 (2.08%) Derivative
5 125 (1.81%) Management Information System
6 117 (1.69%) Fixed Income
7 116 (1.68%) Foreign Exchange (FX)
8 115 (1.66%) Hedge funds
9 111 (1.60%) Mathematics
10 69 (1.00%) Statistics
11 68 (0.98%) PDA
12 67 (0.97%) iPhone
12 67 (0.97%) Client/Server
13 51 (0.74%) Enterprise Software
14 50 (0.72%) Clustering
14 50 (0.72%) Video Conferencing
15 49 (0.71%) iPad
16 47 (0.68%) AS400
17 46 (0.67%) Open Source
18 43 (0.62%) EPoS
Operating Systems
1 3288 (47.54%) Windows
2 1092 (15.79%) Windows 7
3 998 (14.43%) Windows Server 2008
4 810 (11.71%) UNIX
5 801 (11.58%) Linux
6 796 (11.51%) Windows XP
7 698 (10.09%) Windows Server 2003
8 255 (3.69%) Windows 8
9 237 (3.43%) Windows Server 2012
10 163 (2.36%) Solaris
11 123 (1.78%) Mac OS X
12 110 (1.59%) Android
13 76 (1.10%) Apple iOS
14 75 (1.08%) Windows Vista
15 74 (1.07%) Red Hat Enterprise Linux
16 52 (0.75%) AIX
17 49 (0.71%) Windows 2000 Server
18 48 (0.69%) Mac OS
19 44 (0.64%) Windows 2000
20 21 (0.30%) HPUX
Processes & Methodologies
1 1532 (22.15%) ITIL
2 314 (4.54%) Service Delivery
3 292 (4.22%) Problem Management
4 269 (3.89%) Service Management
5 258 (3.73%) CRM
6 246 (3.56%) Incident Management
7 201 (2.91%) Business Intelligence
8 200 (2.89%) Change Management
9 197 (2.85%) E-Commerce
10 187 (2.70%) Project Management
11 183 (2.65%) ERP
12 174 (2.52%) Root Cause Analysis
13 165 (2.39%) Change Control
14 164 (2.37%) Disaster Recovery
15 159 (2.30%) Asset Management
16 132 (1.91%) Document Management
17 129 (1.87%) Release Management
18 127 (1.84%) Investment Management
18 127 (1.84%) Time Management
19 112 (1.62%) User Acceptance Testing
Programming Languages
1 2551 (36.89%) SQL
2 672 (9.72%) Java
3 415 (6.00%) C#
4 331 (4.79%) T-SQL
5 258 (3.73%) JavaScript
6 254 (3.67%) Perl
7 226 (3.27%) PL/SQL
8 167 (2.41%) VB
9 161 (2.33%) PowerShell
10 158 (2.28%) Python
11 134 (1.94%) PHP
12 133 (1.92%) Shell Script
13 104 (1.50%) VB.NET
13 104 (1.50%) C
13 104 (1.50%) VBA
14 96 (1.39%) Bash Shell
15 90 (1.30%) C++
16 44 (0.64%) VBScript
17 31 (0.45%) Groovy
18 30 (0.43%) Ruby
Qualifications
1 758 (10.96%) Degree
2 481 (6.95%) Microsoft Certification
3 248 (3.59%) MCSE
4 225 (3.25%) MCP
5 173 (2.50%) ITIL Certification
6 167 (2.41%) Cisco Certification
7 162 (2.34%) MCITP
8 138 (2.00%) CCNA
9 111 (1.60%) Security Cleared
10 110 (1.59%) MCSA
11 75 (1.08%) SC Cleared
12 54 (0.78%) ITIL Foundation Certificate
13 50 (0.72%) CCNP
14 47 (0.68%) A+ Certification
15 40 (0.58%) MOS
16 32 (0.46%) MCDST
16 32 (0.46%) MCTS
17 29 (0.42%) HND
18 27 (0.39%) VMware Certified Professional (VCP)
19 25 (0.36%) Citrix Certification
Quality Assurance & Compliance
1 677 (9.79%) SLA
2 130 (1.88%) QA
3 49 (0.71%) ISO 9001
4 24 (0.35%) ISO/IEC 27001
5 22 (0.32%) Sarbanes-Oxley
6 7 (0.10%) Data Quality
7 6 (0.087%) COBIT
7 6 (0.087%) Solvency II
8 3 (0.043%) ISO 14001
8 3 (0.043%) PCI DSS
9 2 (0.029%) HL7
9 2 (0.029%) DICOM
9 2 (0.029%) BS7799
10 1 (0.014%) GxP
10 1 (0.014%) JSP 440
10 1 (0.014%) ISO/IEC 20000
10 1 (0.014%) ISO 9000
10 1 (0.014%) EMIR
System Software
1 1793 (25.93%) Active Directory
2 404 (5.84%) VMware Infrastructure
3 130 (1.88%) XenApp
4 125 (1.81%) Hyper-V
5 113 (1.63%) vSphere
6 66 (0.95%) VMware ESX
7 60 (0.87%) XenDesktop
8 51 (0.74%) Terminal Services
9 44 (0.64%) Citrix Presentation Server
10 41 (0.59%) VMware Workstation
11 35 (0.51%) IMail Server
12 30 (0.43%) VMware ESXi
13 22 (0.32%) Microsoft App-V
14 21 (0.30%) XenServer
15 20 (0.29%) Terminal Server
16 13 (0.19%) ISA Server
17 12 (0.17%) VMware Server
18 10 (0.14%) MetaFrame
19 8 (0.12%) Xen
19 8 (0.12%) Postfix
Systems Management
1 192 (2.78%) SCCM
2 67 (0.97%) Backup Exec
3 59 (0.85%) WSUS
4 51 (0.74%) Systems Management Server (SMS)
5 34 (0.49%) Tivoli
5 34 (0.49%) Puppet
6 31 (0.45%) Norton AntiVirus
7 30 (0.43%) NetBackup
8 29 (0.42%) SCOM
8 29 (0.42%) Oracle Enterprise Manager
9 24 (0.35%) Nagios
10 22 (0.32%) Tivoli Storage Manager
11 20 (0.29%) DameWare
12 18 (0.26%) ITRS Geneos
13 17 (0.25%) Control-M
14 15 (0.22%) McAfee ePO
15 13 (0.19%) Opscode Chef
15 13 (0.19%) ServiceCenter
16 10 (0.14%) Cisco CUCM
17 9 (0.13%) HP SIM
Vendors
1 2453 (35.47%) Microsoft
2 1042 (15.07%) Oracle
3 772 (11.16%) Citrix
4 766 (11.08%) VMware
5 467 (6.75%) Cisco
6 234 (3.38%) HP
7 217 (3.14%) Apple
8 188 (2.72%) SAP
9 159 (2.30%) IBM
10 125 (1.81%) Sybase
11 121 (1.75%) Symantec
12 112 (1.62%) Bloomberg
13 99 (1.43%) JBoss
14 95 (1.37%) Dell
15 91 (1.32%) Remedy
16 90 (1.30%) Reuters
16 90 (1.30%) Lotus
17 89 (1.29%) Avaya
18 85 (1.23%) Red Hat
19 75 (1.08%) Salesforce.com
City, London
Premier Group Recruitment
Salary: £28000 - £29000 per annum + benefits
Posted: 4 hours ago
City, London
McGregor Boyall
Salary: £50000 - £75000 per annum
Posted: 4 hours ago
Croydon, Surrey
Harrington Starr
Salary: £25000 per annum
Posted: 4 hours ago
City, London
Harrington Starr
Salary: £30000 per annum
Posted: 4 hours ago
City, London
Harrington Starr
Salary: £30000 per annum
Posted: 4 hours ago
Worksop, Nottinghamshire
Sanderson
Salary: £20000.00 - £22000.00 per annum + Excellent Benefits
Posted: 4 hours ago
Oxfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £30000.00 per annum
Posted: 4 hours ago
City, London
Rullion IT Plus
Salary: £25000 - £28000 per annum + Excellent Benefits
Posted: 4 hours ago
West Yorkshire
Resolve Recruitment
Salary: From £20,000 to £23,500 per annum Up to £23,500 + 10% overtime + 33 da
Posted: 5 hours ago
Northampton, Northamptonshire
IT Executive Ltd
Salary: £22000 - £28000 per annum + Benefits
Posted: 5 hours ago
Redhill, Surrey
ANSON MCCADE
Salary: From £40,000 to £45,000 per annum + Great Bonus and Benefits
Posted: 5 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £22000 per annum + +Bens
Posted: 5 hours ago
Oxfordshire
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Salary: £30000 per annum
Posted: 6 hours ago
Liverpool, Merseyside
Sanderson
Salary: £40000 - £50000 per annum + Benefits
Posted: 6 hours ago
Crawley, West Sussex
Searchability.co.uk
Salary: £26000 - £30000 per annum + Benefits
Posted: 6 hours ago
Crawley, West Sussex
Searchability.co.uk
Salary: £32000 - £35000 per annum + Benefits
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Swindon, Wiltshire
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Salary: £20000 - £23000 per annum + ~4K on call
Posted: 6 hours ago
Peterborough, Cambridgeshire
Kelway Ltd
Salary: From £17,500 to £20,000 per annum
Posted: 6 hours ago
London
Artemis Recruitment Ltd
Salary: Unspecified £ Highly Competitive + Bonus
Posted: 7 hours ago
St. Austell, Cornwall
HAYS INFORMATION TECHNOLOGY
Salary: £18500.00 - £20000.00 per annum + excellent benefits
Posted: 7 hours ago