The statistics below represent IT jobs advertised across the England region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 18 January 2017 with a comparison to same period over 2 years.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Support Analyst
UK / England
Rank 112 86 81
Rank change year-on-year
-26 -5
Permanent jobs requiring a Support Analyst 2120 2969 3296
As % of all permanent IT jobs located in England 2.69% 3.17% 3.42%
As % of the Job Titles category 2.79% 3.29% 3.54%
Number of salaries quoted 1843 2524 2911
Median salary £30,000 £33,000 £31,500
Median salary % change year-on-year
-9.09% +4.76%
90% offered a salary of more than £22,500 £22,500 £21,500
10% offered a salary of more than £47,500 £55,000 £55,000
UK excluding London median salary £27,500 £28,000 £27,850
% change year-on-year
-1.78% +0.53%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
76013 90271 93167
As % of all permanent IT jobs located in England 96.46% 96.52% 96.69%
Number of salaries quoted 63587 76564 78024
Median salary £47,500 £46,000 £45,000
Median salary % change year-on-year
+3.26% +2.22%
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Support Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in England

Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the England region.

Support Analyst Salary Trend in England

Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Analyst across the England region over the 3 months to 18 January 2017.

Support Analyst Salary Histogram in England

Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the England region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -39 835 £37,500 -4.37% 66
South East -17 428 £27,500 -5.17% 52
Yorkshire +41 236 £25,750 +3.00% 28
East of England -26 176 £28,000 -6.66% 17
North West -24 151 £27,500 +1.85% 24
South West -43 108 £27,500 -3.50% 18
West Midlands -19 97 £26,500 -7.18% 15
East Midlands -25 59 £24,750 -6.60% 18
North East +22 30 £30,000 +34.83% 4
Support Analyst
UK

Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 18 January 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Support Analyst in the job title.

1 2220 (46.99%) Windows
2 1713 (36.26%) SQL
3 1633 (34.57%) Microsoft
4 1273 (26.95%) ITIL
5 1265 (26.78%) Active Directory
6 1088 (23.03%) Finance
7 879 (18.61%) MS Excel
8 868 (18.37%) SQL Server
9 867 (18.35%) Windows Server
10 830 (17.57%) MS Office
11 629 (13.31%) Windows 7
12 584 (12.36%) Linux
13 549 (11.62%) VMware
14 523 (11.07%) Oracle
15 445 (9.42%) SLA
16 444 (9.40%) .NET
17 435 (9.21%) MS Exchange
17 435 (9.21%) Degree
18 429 (9.08%) Windows Server 2008
19 408 (8.64%) Unix
20 401 (8.49%) Citrix
21 386 (8.17%) Windows Server 2012
22 365 (7.73%) Cisco
23 364 (7.71%) Analytical Skills
24 357 (7.56%) CRM
25 331 (7.01%) TCP/IP
26 321 (6.80%) C#
27 317 (6.71%) IIS
28 312 (6.60%) VMware Infrastructure
29 310 (6.56%) Office 365

Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 435 (9.21%) MS Exchange
2 317 (6.71%) IIS
3 305 (6.46%) SharePoint
4 137 (2.90%) Exchange Server 2010
5 99 (2.10%) Exchange Server 2013
6 98 (2.07%) Apache
7 92 (1.95%) Tomcat
8 81 (1.71%) BizTalk Server
9 62 (1.31%) Skype for Business
10 60 (1.27%) WebSphere
11 57 (1.21%) Blackberry Enterprise Server
12 48 (1.02%) JBoss
13 43 (0.91%) CMS
14 40 (0.85%) Exchange Server 2007
15 29 (0.61%) WebLogic
16 28 (0.59%) Confluence
17 24 (0.51%) SharePoint 2013
18 23 (0.49%) IBM Notes
19 18 (0.38%) SharePoint 2010
20 17 (0.36%) Exchange Server 2003
Applications
1 879 (18.61%) MS Excel
2 830 (17.57%) MS Office
3 83 (1.76%) MS PowerPoint
4 36 (0.76%) MS Visio
5 30 (0.64%) MS Project
6 17 (0.36%) Acrobat
7 9 (0.19%) Spreadsheet
8 7 (0.15%) Mozilla Thunderbird
9 3 (0.064%) Adobe Creative Suite
9 3 (0.064%) AutoCAD
10 2 (0.042%) Adobe Captivate
11 1 (0.021%) HipChat
11 1 (0.021%) Photoshop
11 1 (0.021%) ProjectWise
11 1 (0.021%) Revit
Business Applications
1 146 (3.09%) Dynamics CRM
2 62 (1.31%) Dynamics AX
3 60 (1.27%) Oracle EBS
4 43 (0.91%) SAP FI
5 40 (0.85%) SAP CO
5 40 (0.85%) SAP FI/CO
6 33 (0.70%) Maximo
7 26 (0.55%) Oracle EBS R12
7 26 (0.55%) Unit4 Business World
8 24 (0.51%) Aligne
9 20 (0.42%) Markit EDM
9 20 (0.42%) Northgate Housing
10 18 (0.38%) SAP HCM
11 17 (0.36%) SAP Oil and Gas
11 17 (0.36%) thinkFolio
12 16 (0.34%) Dynamics NAV
12 16 (0.34%) Oracle Receivables
12 16 (0.34%) SAP MM
12 16 (0.34%) SAP SD
13 15 (0.32%) SAP HR
Cloud Services
1 310 (6.56%) Office 365
2 79 (1.67%) Amazon AWS
3 68 (1.44%) SaaS
4 54 (1.14%) Microsoft Azure
5 28 (0.59%) SuccessFactors
6 21 (0.44%) Cloud Computing
7 14 (0.30%) Mimecast
8 13 (0.28%) G Suite
9 11 (0.23%) GitHub
10 8 (0.17%) PaaS
11 7 (0.15%) Dropbox
12 5 (0.11%) Adobe Creative Cloud
12 5 (0.11%) OpenShift
13 3 (0.064%) Google Analytics
13 3 (0.064%) Virtual Private Cloud
14 2 (0.042%) AdWords
14 2 (0.042%) Amazon EC2
14 2 (0.042%) Amazon S3
14 2 (0.042%) Basecamp
14 2 (0.042%) OneDrive
Communications & Networking
1 331 (7.01%) TCP/IP
2 278 (5.88%) LAN
3 265 (5.61%) DNS
4 251 (5.31%) WAN
5 248 (5.25%) Firewall
6 224 (4.74%) DHCP
7 202 (4.28%) VoIP
8 143 (3.03%) SAN
9 134 (2.84%) Internet
10 110 (2.33%) VPN
11 89 (1.88%) VLAN
12 79 (1.67%) Wireless
13 71 (1.50%) Intranet
14 55 (1.16%) HTTP
15 52 (1.10%) Wi-Fi
16 48 (1.02%) Remote Desktop
17 39 (0.83%) Network Security
18 31 (0.66%) IP Telephony
18 31 (0.66%) Skype
18 31 (0.66%) SMTP
Database & Business Intelligence
1 868 (18.37%) SQL Server
2 202 (4.28%) SQL Server Reporting Services
3 178 (3.77%) SQL Server 2008
4 135 (2.86%) SQL Server Integration Services
5 109 (2.31%) Relational Database
6 96 (2.03%) Data Warehouse
7 95 (2.01%) SQL Server 2012
8 94 (1.99%) MySQL
9 77 (1.63%) Oracle Database
10 75 (1.59%) SQL Server 2005
11 74 (1.57%) Crystal Reports
12 70 (1.48%) BusinessObjects
13 54 (1.14%) SQL Server Analysis Services
14 45 (0.95%) DB2
15 39 (0.83%) Oracle BI EE
16 37 (0.78%) RDBMS
17 36 (0.76%) Oracle Reports
18 35 (0.74%) MS Access
19 32 (0.68%) MongoDB
20 30 (0.64%) Big Data
Development Applications
1 83 (1.76%) JIRA
2 62 (1.31%) Visual Studio
3 33 (0.70%) Oracle Forms
4 29 (0.61%) Team Foundation Server
5 25 (0.53%) Git (software)
6 20 (0.42%) Subversion
7 19 (0.40%) Jenkins
8 16 (0.34%) Eclipse
8 16 (0.34%) Talend Open Studio
9 13 (0.28%) SQL Server Management Studio (SSMS)
10 11 (0.23%) Maven
11 10 (0.21%) Selenium
12 9 (0.19%) JUnit
13 7 (0.15%) Atlassian Bamboo
13 7 (0.15%) git-flow
13 7 (0.15%) ProC
14 6 (0.13%) Hudson
15 4 (0.085%) Visual Studio Team System
16 3 (0.064%) MSI
16 3 (0.064%) TeamCity
General
1 1088 (23.03%) Finance
2 279 (5.91%) Banking
3 226 (4.78%) Retail
4 188 (3.98%) Law
5 155 (3.28%) Legal
6 146 (3.09%) Front Office
7 124 (2.62%) Back Office
8 122 (2.58%) Marketing
9 91 (1.93%) Advertising
10 88 (1.86%) Telecoms
11 64 (1.35%) Manufacturing
12 57 (1.21%) Investment Banking
13 42 (0.89%) Financial Institution
14 37 (0.78%) Billing
15 36 (0.76%) German Language
16 34 (0.72%) French Language
17 25 (0.53%) Publishing
18 21 (0.44%) Retail Banking
19 16 (0.34%) Games
19 16 (0.34%) Private Banking
Libraries, Frameworks & Software Standards
1 444 (9.40%) .NET
2 244 (5.17%) XML
3 182 (3.85%) Web Services
4 174 (3.68%) HTML
5 154 (3.26%) ASP.NET
6 97 (2.05%) CSS
7 59 (1.25%) Middleware
8 51 (1.08%) FIX Protocol
9 33 (0.70%) SOAP
10 32 (0.68%) JSON
11 30 (0.64%) JSP
11 30 (0.64%) XSLT
12 28 (0.59%) EDI
12 28 (0.59%) jQuery
13 27 (0.57%) Spring
14 25 (0.53%) J2EE
15 23 (0.49%) WebSphere MQ
16 22 (0.47%) JMS
17 21 (0.44%) XSD
17 21 (0.44%) XSL
Miscellaneous
1 364 (7.71%) Analytical Skills
2 156 (3.30%) Computer Science
3 127 (2.69%) Blackberry
4 126 (2.67%) Management Information System
5 89 (1.88%) Driving Licence
6 76 (1.61%) Foreign Exchange (FX)
7 74 (1.57%) iPad
8 73 (1.55%) Data Centre
9 69 (1.46%) iPhone
9 69 (1.46%) Smartphone
10 57 (1.21%) iSeries
11 56 (1.19%) Enterprise Software
11 56 (1.19%) Fixed Income
12 52 (1.10%) Derivative
12 52 (1.10%) Hedge funds
12 52 (1.10%) Video Conferencing
13 43 (0.91%) Equities
14 42 (0.89%) EPoS
15 38 (0.80%) Mathematics
16 35 (0.74%) Fintech
Operating Systems
1 2220 (46.99%) Windows
2 867 (18.35%) Windows Server
3 629 (13.31%) Windows 7
4 584 (12.36%) Linux
5 429 (9.08%) Windows Server 2008
6 408 (8.64%) Unix
7 386 (8.17%) Windows Server 2012
8 229 (4.85%) Windows 10
9 214 (4.53%) Windows XP
10 196 (4.15%) Windows 8
10 196 (4.15%) Windows Server 2003
11 83 (1.76%) Mac OS X
12 78 (1.65%) Apple iOS
13 75 (1.59%) Android
14 64 (1.35%) Solaris
15 37 (0.78%) Red Hat Enterprise Linux
16 30 (0.64%) CentOS
17 27 (0.57%) Windows Vista
18 18 (0.38%) Mac OS
19 17 (0.36%) AIX
Processes & Methodologies
1 1273 (26.95%) ITIL
2 357 (7.56%) CRM
3 272 (5.76%) Service Management
4 268 (5.67%) ERP
5 230 (4.87%) Business Intelligence
5 230 (4.87%) Incident Management
6 225 (4.76%) Problem Management
7 194 (4.11%) Project Management
8 191 (4.04%) Agile Software Development
9 186 (3.94%) Change Management
10 164 (3.47%) Service Delivery
11 127 (2.69%) E-Commerce
12 124 (2.62%) Asset Management
13 120 (2.54%) Stakeholder Management
14 119 (2.52%) Root Cause Analysis
15 115 (2.43%) Analytics
16 112 (2.37%) ETL
17 107 (2.27%) Disaster Recovery
18 106 (2.24%) Time Management
19 101 (2.14%) ITSM
Programming Languages
1 1713 (36.26%) SQL
2 321 (6.80%) C#
3 302 (6.39%) Java
4 250 (5.29%) T-SQL
5 186 (3.94%) JavaScript
6 167 (3.54%) PowerShell
7 119 (2.52%) PL/SQL
8 102 (2.16%) VB
9 94 (1.99%) Shell Script
10 80 (1.69%) Perl
11 77 (1.63%) Python
12 73 (1.55%) PHP
13 66 (1.40%) VBA
14 43 (0.91%) RPG
15 39 (0.83%) Bash Shell
15 39 (0.83%) VBScript
16 36 (0.76%) C
17 32 (0.68%) C++
17 32 (0.68%) VB.NET
18 21 (0.44%) ABAP
Qualifications
1 435 (9.21%) Degree
2 236 (5.00%) Microsoft Certification
3 144 (3.05%) MCSE
4 134 (2.84%) MCP
5 124 (2.62%) Cisco Certification
6 119 (2.52%) CCNA
7 117 (2.48%) ITIL Certification
8 84 (1.78%) Security Cleared
9 77 (1.63%) MCSA
10 62 (1.31%) MCITP
11 61 (1.29%) ITIL Foundation Certificate
12 53 (1.12%) SC Cleared
13 29 (0.61%) VMware Certified Professional (VCP)
14 25 (0.53%) MCDST
14 25 (0.53%) MCTS
15 23 (0.49%) CCA
16 19 (0.40%) HND
17 16 (0.34%) MOS
18 14 (0.30%) A+ Certification
19 13 (0.28%) PMI Certification
Quality Assurance & Compliance
1 445 (9.42%) SLA
2 86 (1.82%) QA
3 41 (0.87%) ISO/IEC 27001
4 35 (0.74%) Data Quality
5 24 (0.51%) PCI DSS
6 12 (0.25%) Sarbanes-Oxley
7 10 (0.21%) HL7
8 9 (0.19%) Dodd-Frank
9 7 (0.15%) Basel III
9 7 (0.15%) ISO 9001
10 6 (0.13%) Basel II
10 6 (0.13%) DICOM
11 4 (0.085%) ISO/IEC 20000
12 2 (0.042%) GxP
12 2 (0.042%) ISO 8583
12 2 (0.042%) Solvency II
13 1 (0.021%) EMIR
13 1 (0.021%) HMG Security Policy Framework
13 1 (0.021%) ISO22301
13 1 (0.021%) MiFID
System Software
1 1265 (26.78%) Active Directory
2 312 (6.60%) VMware Infrastructure
3 137 (2.90%) Hyper-V
4 121 (2.56%) XenApp
5 93 (1.97%) vSphere
6 50 (1.06%) XenDesktop
7 38 (0.80%) Terminal Services
8 27 (0.57%) VMware ESXi
9 25 (0.53%) IMail Server
10 20 (0.42%) VMware ESX
11 18 (0.38%) Virtual Desktop
12 15 (0.32%) Virtual Machines
12 15 (0.32%) VMware Workstation
13 12 (0.25%) Microsoft Virtual Server
13 12 (0.25%) Virtual Servers
13 12 (0.25%) XenServer
14 11 (0.23%) Terminal Server
15 10 (0.21%) Microsoft App-V
16 7 (0.15%) VMware Server
17 6 (0.13%) Tivoli Workload Scheduler
Systems Management
1 165 (3.49%) SCCM
2 48 (1.02%) SCOM
3 43 (0.91%) Control-M
4 37 (0.78%) Nagios
5 34 (0.72%) Puppet
6 28 (0.59%) Opscode Chef
7 26 (0.55%) WSUS
8 18 (0.38%) Norton AntiVirus
9 16 (0.34%) Backup Exec
10 12 (0.25%) ITRS Geneos
11 10 (0.21%) AirWatch
11 10 (0.21%) Ansible
11 10 (0.21%) Microsoft Clustering
11 10 (0.21%) Tivoli
12 9 (0.19%) Opsview
12 9 (0.19%) Oracle Enterprise Manager
12 9 (0.19%) ZENworks
13 7 (0.15%) NetBackup
13 7 (0.15%) OpenView
14 6 (0.13%) Systems Management Server (SMS)
Vendors
1 1633 (34.57%) Microsoft
2 549 (11.62%) VMware
3 523 (11.07%) Oracle
4 401 (8.49%) Citrix
5 365 (7.73%) Cisco
6 205 (4.34%) SAP
7 138 (2.92%) IBM
8 135 (2.86%) Apple
9 107 (2.27%) HP
10 95 (2.01%) iManage
11 67 (1.42%) Avaya
12 64 (1.35%) Cognos
13 63 (1.33%) Red Hat
14 59 (1.25%) Bloomberg
15 56 (1.19%) Informatica
16 53 (1.12%) ServiceNow
17 49 (1.04%) Sybase
18 48 (1.02%) NetApp
19 47 (0.99%) Dell
20 46 (0.97%) Veeam
Letchworth Garden City, Hertfordshire
AAP3
Salary: £28000.00 - £30000.00 per annum + benefits
Posted: 5 hours ago
Milton Keynes, Buckinghamshire
Go IT Recruitment Ltd
Salary: From £16,000 to £18,000 per annum + excellent benefits
Posted: 5 hours ago
Crewe, Cheshire
Oscar
Salary: £22000 - £25000 per annum
Posted: 1 hour ago
South East London
Ashdown IT
Salary: £30000 per annum + training + benefits
Posted: 7 hours ago
Godalming, Surrey
Ashdown IT
Salary: £18000 - £23000 per annum + FULL MS training
Posted: 6 hours ago
Bristol, Avon
Monarch Recruitment
Salary: Competitive
Posted: 23 hours ago
Wetherby, West Yorkshire
Greywood Associates Limited
Salary: £24000 - £27000 per annum + bens
Posted: 7 hours ago
London
Reed Technology
Salary: £34000 - £40000 per annum
Posted: 4 hours ago
Hinckley, Leicestershire
Pimlico Banks Recruitment
Salary: Up to £34,000 per annum
Posted: Yesterday
Loughborough, Leicestershire
Hurren and Hope
Salary: £20k - 25k per year + Benefits
Posted: 22 hours ago
Berkshire
Austin Fraser
Salary: £18000 - £22000 per annum
Posted: 22 hours ago
Bury St. Edmunds, Suffolk
Chris Cobbold Ltd
Salary: From £24,000 to £28,000 per annum + benefits + on-call + exceptional c
Posted: 59 minutes ago
Oxford, Oxfordshire
Corriculo
Salary: Up to £30,000 per annum
Posted: Yesterday
Northampton, Northamptonshire
Harvey Nash plc
Salary: £50000 - £60000 per annum + + very attractive package
Posted: 1 hour ago
Goole, North Humberside
Harvey Nash plc
Salary: £50000 - £60000 per annum + + very attractive package
Posted: 1 hour ago
Leeds, West Yorkshire
onezeero.
Salary: £20000 - £22000 per annum + benefits
Posted: Yesterday
Portsmouth, Hampshire
Experis Ltd
Salary: £32500 per annum
Posted: Yesterday
Hull, North Humberside
Go IT Recruitment Ltd
Salary: From £16,000 to £20,000 per annum + bonuses + excellent benefits
Posted: 5 hours ago
Sevenoaks, Kent
Ashdown IT
Salary: £22000 - £25000 per annum + Benefits
Posted: Yesterday
Huddersfield, West Yorkshire
Estio Technology Recruitment
Salary: From £26,000 to £28,000 per annum
Posted: Yesterday
Hungerford, Berkshire
Redrock Consulting Ltd
Salary: £20000 - £28000 per annum + Excellent Benefits
Posted: 2 days ago
Berkshire
ComputAppoint
Salary: £25000 - £30000 per annum
Posted: 22 hours ago
Coventry, West Midlands (County)
Big Red Recruitment
Salary: £20000 - £25000 per annum + pension + other benefits
Posted: Yesterday
Gloucester, Gloucestershire
People Source Consulting
Salary: £25000 - £30000 per annum
Posted: 6 hours ago
Loughborough, Leicestershire
Hurren and Hope
Salary: £16k - 18k per year + Benefits
Posted: 22 hours ago
City, London
Involved Solutions Ltd
Salary: £28000.00 - £30000 per annum + Benefits
Posted: Yesterday
Chesterfield, Derbyshire
Head Resourcing
Salary: £19000 - £21000 per annum + pension and other benefits
Posted: Yesterday
Milton Keynes, Buckinghamshire
Ashdown IT
Salary: £18000 - £21000 per annum + benefits
Posted: 2 days ago
Central London / West End
Franklin Fitch Limited
Salary: From £35,000 to £40,000 per annum Extensive training programme + pensi
Posted: 6 hours ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £25000 - £32000 per annum + Benefits
Posted: 23 hours ago