The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Support Analyst
Rank 84 78 87
Rank change year-on-year
-6 +9
Permanent jobs requiring a Support Analyst 3322 3564 3102
As % of all permanent IT jobs located in England 3.21% 3.32% 3.12%
As % of the Job Titles category 3.41% 3.52% 3.31%
Number of salaries quoted 2898 3117 2772
Average salary £33,500 £30,000 £32,500
Average salary % change year-on-year
+11.66% -7.69%
90% offered a salary of more than £22,000 £21,500 £21,000
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London average salary £28,000 £27,500 £27,500
% change year-on-year
+1.81% -
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
97370 101347 93701
As % of all permanent IT jobs located in England 94.19% 94.49% 94.25%
Number of salaries quoted 81930 82728 78452
Average salary £45,000 £45,000 £43,500
Average salary % change year-on-year
- +3.44%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the England region.

Support Analyst Salary Trend in England

Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Analyst across the England region over the 3 months to 31 August 2015.

Support Analyst Salary Histogram in England

Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the England region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +1 1479 £42,500 +11.84% 84
South East 0 665 £30,000 +9.09% 57
East of England +15 297 £30,500 +5.17% 22
North West +22 218 £27,000 +5.88% 37
Yorkshire -31 202 £27,500 +10.00% 22
South West -12 180 £27,500 +10.00% 27
West Midlands -11 149 £30,000 +9.09% 16
East Midlands +4 134 £25,500 +2.00% 18
North East -22 6 £35,000 +15.70% 2
Midlands -15 2 £42,000 -
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 31 August 2015, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 2970 (45.53%) Windows
2 2620 (40.17%) SQL
3 2142 (32.84%) Microsoft
4 1585 (24.30%) Active Directory
5 1572 (24.10%) Finance
6 1476 (22.63%) ITIL
7 1321 (20.25%) MS Excel
8 1314 (20.14%) SQL Server
9 1293 (19.82%) MS Office
10 1035 (15.87%) Oracle
11 894 (13.71%) Windows 7
12 869 (13.32%) UNIX
13 838 (12.85%) Linux
14 761 (11.67%) Windows Server 2008
15 759 (11.64%) Degree
16 757 (11.61%) MS Exchange
17 735 (11.27%) VMware
18 651 (9.98%) Citrix
19 612 (9.38%) SLA
20 587 (9.00%) Analytical Skills
21 539 (8.26%) .NET
22 484 (7.42%) Java
23 456 (6.99%) Banking
24 434 (6.65%) Windows Server 2012
25 432 (6.62%) TCP/IP
26 424 (6.50%) Windows Server 2003
27 415 (6.36%) Front Office
28 409 (6.27%) VMware Infrastructure
29 397 (6.09%) SharePoint
30 391 (5.99%) Windows XP

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 31 August 2015, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 757 (11.61%) MS Exchange
2 397 (6.09%) SharePoint
3 316 (4.84%) IIS
4 283 (4.34%) Exchange Server 2010
5 150 (2.30%) Apache
6 136 (2.08%) Tomcat
7 134 (2.05%) Exchange Server 2007
8 111 (1.70%) Blackberry Enterprise Server
9 109 (1.67%) Exchange Server 2013
10 88 (1.35%) WorkSite
11 79 (1.21%) Exchange Server 2003
12 68 (1.04%) WebSphere
13 64 (0.98%) Lync
14 63 (0.97%) WebLogic
15 49 (0.75%) BizTalk Server
16 39 (0.60%) CMS
17 37 (0.57%) IBM Notes
18 36 (0.55%) JBoss
19 35 (0.54%) SharePoint 2010
20 30 (0.46%) WebSphere Application Server
Applications
1 1321 (20.25%) MS Excel
2 1293 (19.82%) MS Office
3 105 (1.61%) MS PowerPoint
4 41 (0.63%) MS Project
5 35 (0.54%) MS Visio
6 30 (0.46%) Spreadsheet
7 12 (0.18%) Acrobat
8 7 (0.11%) InfoPath
8 7 (0.11%) Adobe Creative Suite
9 4 (0.061%) PowerPivot
10 3 (0.046%) Photoshop
11 2 (0.031%) Adobe Illustrator
11 2 (0.031%) InDesign
11 2 (0.031%) AutoCAD
12 1 (0.015%) SOLIDWORKS
12 1 (0.015%) Revit
12 1 (0.015%) MicroStation
12 1 (0.015%) SketchUp
12 1 (0.015%) Final Cut Pro
Business Applications
1 124 (1.90%) Oracle EBS
2 111 (1.70%) Oracle EBS R12
3 87 (1.33%) Dynamics CRM
4 56 (0.86%) Oracle General Ledger
5 46 (0.71%) Markit EDM
6 44 (0.67%) SAP FI
7 40 (0.61%) SAP FI/CO
7 40 (0.61%) SAP CO
8 38 (0.58%) Dynamics AX
9 35 (0.54%) SAP MM
9 35 (0.54%) Oracle Receivables
10 32 (0.49%) Oracle Procure-to-Pay
10 32 (0.49%) Dynamics NAV
11 30 (0.46%) Oracle Financials
11 30 (0.46%) Oracle Applications
12 27 (0.41%) SAP SD
12 27 (0.41%) Magento
13 26 (0.40%) Oracle Assets
14 25 (0.38%) Oracle HRMS
15 24 (0.37%) thinkFolio
Cloud Services
1 173 (2.65%) Office 365
2 70 (1.07%) SaaS
3 42 (0.64%) Amazon AWS
4 31 (0.48%) Microsoft Azure
5 24 (0.37%) Cloud Computing
5 24 (0.37%) Mimecast
6 16 (0.25%) SuccessFactors
7 11 (0.17%) IaaS
8 10 (0.15%) Google Analytics
9 6 (0.092%) Symantec.cloud
10 4 (0.061%) PaaS
11 3 (0.046%) Google Apps
12 1 (0.015%) Joyent
12 1 (0.015%) Amazon EC2
12 1 (0.015%) Trello
Communications & Networking
1 432 (6.62%) TCP/IP
2 373 (5.72%) LAN
3 326 (5.00%) WAN
4 307 (4.71%) DNS
5 293 (4.49%) Firewall
6 242 (3.71%) DHCP
7 237 (3.63%) VPN
8 217 (3.33%) Internet
9 182 (2.79%) SAN
10 149 (2.28%) VoIP
11 94 (1.44%) Wireless
12 56 (0.86%) Network Security
13 51 (0.78%) Wi-Fi
14 49 (0.75%) Intranet
15 46 (0.71%) SMTP
15 46 (0.71%) NAS
16 44 (0.67%) VLAN
17 37 (0.57%) FTP
18 36 (0.55%) IP Telephony
19 34 (0.52%) LDAP
Database & Business Intelligence
1 1314 (20.14%) SQL Server
2 222 (3.40%) SQL Server Integration Services
3 200 (3.07%) SQL Server 2008
4 194 (2.97%) SQL Server Reporting Services
5 167 (2.56%) Relational Database
6 164 (2.51%) Oracle Database
7 158 (2.42%) SQL Server 2005
8 154 (2.36%) MySQL
9 117 (1.79%) Crystal Reports
10 106 (1.63%) Data Warehouse
11 93 (1.43%) SQL Server 2012
12 78 (1.20%) SQL Server Analysis Services
13 69 (1.06%) Oracle Reports
14 68 (1.04%) BusinessObjects
15 64 (0.98%) Oracle BI EE
16 47 (0.72%) Oracle Database 11g
17 42 (0.64%) QlikView
17 42 (0.64%) RDBMS
18 38 (0.58%) DB2
19 25 (0.38%) Oracle ODI
Development Applications
1 99 (1.52%) JIRA
2 68 (1.04%) Visual Studio
3 46 (0.71%) Subversion
4 44 (0.67%) Team Foundation Server
5 32 (0.49%) SQL Server Management Studio (SSMS)
6 26 (0.40%) Toad
7 25 (0.38%) Oracle Forms
8 20 (0.31%) PowerBuilder
9 19 (0.29%) Eclipse
9 19 (0.29%) Git (software)
10 17 (0.26%) Maven
11 16 (0.25%) JUnit
12 14 (0.21%) VSS/SourceSafe
13 13 (0.20%) Selenium
14 12 (0.18%) Ant
15 11 (0.17%) Visual Studio Team System
16 8 (0.12%) VisualVM
17 6 (0.092%) TeamCity
18 5 (0.077%) MSBuild
18 5 (0.077%) JMeter
General
1 1572 (24.10%) Finance
2 456 (6.99%) Banking
3 415 (6.36%) Front Office
4 268 (4.11%) Law
5 226 (3.46%) Legal
6 213 (3.27%) Back Office
7 212 (3.25%) Retail
8 167 (2.56%) Investment Banking
9 127 (1.95%) Telecoms
10 90 (1.38%) Manufacturing
11 79 (1.21%) Financial Institution
12 71 (1.09%) Advertising
13 63 (0.97%) Marketing
14 58 (0.89%) German Language
15 46 (0.71%) Publishing
16 44 (0.67%) General Ledger
16 44 (0.67%) Billing
17 30 (0.46%) Games
18 29 (0.44%) French Language
19 19 (0.29%) Local Government
Libraries, Frameworks & Software Standards
1 539 (8.26%) .NET
2 329 (5.04%) XML
3 245 (3.76%) HTML
4 187 (2.87%) FIX Protocol
5 157 (2.41%) Web Services
6 156 (2.39%) ASP.NET
7 122 (1.87%) CSS
8 70 (1.07%) J2EE
9 69 (1.06%) Middleware
10 66 (1.01%) WCF
11 54 (0.83%) .NET Framework
12 46 (0.71%) SOAP
13 42 (0.64%) Spring
14 37 (0.57%) jQuery
15 34 (0.52%) XSLT
16 32 (0.49%) WSDL
17 30 (0.46%) HTML5
18 28 (0.43%) WebSphere MQ
19 24 (0.37%) WPF
20 22 (0.34%) Software Packaging
Miscellaneous
1 587 (9.00%) Analytical Skills
2 325 (4.98%) Computer Science
3 289 (4.43%) Blackberry
4 220 (3.37%) Management Information System
5 218 (3.34%) Mathematics
6 207 (3.17%) Hedge funds
7 195 (2.99%) Fixed Income
8 192 (2.94%) Foreign Exchange (FX)
9 169 (2.59%) Derivative
10 155 (2.38%) Equities
11 106 (1.63%) Data Centre
12 91 (1.40%) Client/Server
13 76 (1.17%) Video Conferencing
14 71 (1.09%) Enterprise Software
15 68 (1.04%) User Experience
16 66 (1.01%) iPhone
17 58 (0.89%) iPad
18 53 (0.81%) Equity Derivative
19 52 (0.80%) Physics
20 47 (0.72%) Fat Client
Operating Systems
1 2970 (45.53%) Windows
2 894 (13.71%) Windows 7
3 869 (13.32%) UNIX
4 838 (12.85%) Linux
5 761 (11.67%) Windows Server 2008
6 434 (6.65%) Windows Server 2012
7 424 (6.50%) Windows Server 2003
8 391 (5.99%) Windows XP
9 316 (4.84%) Windows 8
10 107 (1.64%) Android
11 82 (1.26%) Solaris
12 71 (1.09%) Windows Vista
13 69 (1.06%) Apple iOS
14 61 (0.94%) Windows 2000 Server
14 61 (0.94%) Mac OS X
15 55 (0.84%) Red Hat Enterprise Linux
16 48 (0.74%) AIX
17 30 (0.46%) Mac OS
18 20 (0.31%) Windows 2000
19 16 (0.25%) CentOS
Processes & Methodologies
1 1476 (22.63%) ITIL
2 320 (4.91%) Service Management
3 316 (4.84%) CRM
4 305 (4.68%) Problem Management
5 287 (4.40%) Incident Management
6 256 (3.92%) ERP
7 254 (3.89%) Business Intelligence
8 245 (3.76%) Service Delivery
9 243 (3.73%) Change Management
10 235 (3.60%) Project Management
11 195 (2.99%) Investment Management
12 170 (2.61%) Time Management
13 166 (2.54%) Asset Management
14 148 (2.27%) Disaster Recovery
15 140 (2.15%) Root Cause Analysis
16 137 (2.10%) Mentoring
17 124 (1.90%) Document Management
17 124 (1.90%) User Acceptance Testing
18 118 (1.81%) Release Management
19 111 (1.70%) Workflow
Programming Languages
1 2620 (40.17%) SQL
2 484 (7.42%) Java
3 353 (5.41%) C#
4 314 (4.81%) Perl
5 272 (4.17%) PL/SQL
6 236 (3.62%) T-SQL
7 200 (3.07%) JavaScript
8 199 (3.05%) Python
9 163 (2.50%) VB
10 161 (2.47%) Shell Script
11 158 (2.42%) PowerShell
12 121 (1.85%) VBA
13 115 (1.76%) VB.NET
14 96 (1.47%) C
15 89 (1.36%) PHP
16 88 (1.35%) Bash Shell
17 55 (0.84%) VBScript
18 45 (0.69%) C++
19 24 (0.37%) COBOL
19 24 (0.37%) VB6
Qualifications
1 759 (11.64%) Degree
2 369 (5.66%) Microsoft Certification
3 191 (2.93%) MCSE
4 175 (2.68%) ITIL Certification
5 174 (2.67%) MCP
6 164 (2.51%) Cisco Certification
7 158 (2.42%) Security Cleared
8 146 (2.24%) CCNA
9 130 (1.99%) SC Cleared
10 125 (1.92%) MCSA
11 105 (1.61%) MCITP
12 75 (1.15%) ITIL Foundation Certificate
13 49 (0.75%) CCNP
14 47 (0.72%) VMware Certified Professional (VCP)
15 41 (0.63%) MCTS
16 40 (0.61%) MOS
17 36 (0.55%) MCDST
18 27 (0.41%) HND
18 27 (0.41%) A+ Certification
19 26 (0.40%) HNC
Quality Assurance & Compliance
1 612 (9.38%) SLA
2 126 (1.93%) QA
3 42 (0.64%) ISO/IEC 27001
4 24 (0.37%) ISO 9001
5 13 (0.20%) Sarbanes-Oxley
6 9 (0.14%) COBIT
7 7 (0.11%) PCI DSS
8 6 (0.092%) HL7
9 4 (0.061%) Data Quality
10 2 (0.031%) JSP 440
10 2 (0.031%) ISO 9000
11 1 (0.015%) BS7799
11 1 (0.015%) ISO 14001
11 1 (0.015%) Solvency II
11 1 (0.015%) Dodd-Frank
System Software
1 1585 (24.30%) Active Directory
2 409 (6.27%) VMware Infrastructure
3 183 (2.81%) Hyper-V
4 152 (2.33%) vSphere
5 149 (2.28%) XenApp
6 64 (0.98%) Terminal Services
7 59 (0.90%) XenDesktop
8 48 (0.74%) VMware Workstation
9 45 (0.69%) VMware ESXi
10 43 (0.66%) VMware ESX
11 38 (0.58%) XenServer
12 33 (0.51%) IMail Server
13 16 (0.25%) vCloud
14 14 (0.21%) ISA Server
15 13 (0.20%) Microsoft App-V
15 13 (0.20%) Citrix Presentation Server
16 12 (0.18%) Forefront TMG
17 6 (0.092%) Xen
17 6 (0.092%) Firmware
17 6 (0.092%) Terminal Server
Systems Management
1 196 (3.00%) SCCM
2 62 (0.95%) SCOM
3 50 (0.77%) WSUS
4 45 (0.69%) Control-M
4 45 (0.69%) Nagios
5 40 (0.61%) Backup Exec
6 39 (0.60%) Norton AntiVirus
7 28 (0.43%) McAfee ePO
8 26 (0.40%) NetBackup
8 26 (0.40%) ITRS Geneos
9 23 (0.35%) Puppet
10 19 (0.29%) AirWatch
10 19 (0.29%) OpenView
11 18 (0.28%) Cisco CUCM
12 15 (0.23%) DameWare
13 14 (0.21%) ZABBIX
13 14 (0.21%) Opscode Chef
14 13 (0.20%) ARCserve
15 11 (0.17%) Tivoli
16 9 (0.14%) SCVMM
Vendors
1 2142 (32.84%) Microsoft
2 1035 (15.87%) Oracle
3 735 (11.27%) VMware
4 651 (9.98%) Citrix
5 340 (5.21%) Cisco
6 216 (3.31%) SAP
7 214 (3.28%) Sybase
8 194 (2.97%) HP
9 158 (2.42%) Bloomberg
10 117 (1.79%) Reuters
11 107 (1.64%) IBM
12 100 (1.53%) Apple
13 95 (1.46%) Remedy
14 85 (1.30%) Avaya
15 76 (1.17%) Cognos
16 74 (1.13%) Dell
16 74 (1.13%) Red Hat
17 68 (1.04%) Symantec
18 66 (1.01%) NetApp
19 65 (1.00%) Sun
City, London
Miller Maxwell Ltd
Salary: From £30,000 to £33,000 per annum Plus Benefits & Bonus
Posted: 1 hour ago
East Midlands
Code Red Associates
Salary: £20,000 - £30,000 + Excellent Benefits
Posted: 1 hour ago
Crewe, Cheshire
Assurant Solutions Careers
Posted: 9 hours ago
Bristol, Avon
Experis Ltd
Salary: £30000.00 - £35000.00 per annum
Posted: 10 hours ago
Reading, Berkshire
Experis Ltd
Salary: £35000 - £45000 per annum
Posted: 10 hours ago
London
Information Technology Services
Salary: £23k - 26k per year
Posted: 17 hours ago
Hertford, Hertfordshire
Understanding Recruitment
Salary: £20000 - £23000 per annum + Benefits
Posted: Yesterday
London
TEKsystems
Salary: £60000 - £85000 per annum + + bonus + benefits
Posted: Yesterday
City, London
TEKsystems
Salary: £35000 - £50000 per annum + Bonus + Benefits
Posted: Yesterday
Oldham, Lancashire
Next Move IT
Salary: £20000 - £25000 per annum + Benefits
Posted: Yesterday
London
Nicoll Curtin
Salary: £50000 - £75000 per annum + Bonus + Benefits
Posted: 2 days ago
City, London
TEKsystems
Salary: £40000 - £50000 per annum + Bonus + Benefits
Posted: 2 days ago
Coventry, West Midlands (County)
ARC IT Recruitment Ltd
Salary: £28000 - £35000 Per Annum
Posted: 2 days ago
Crawley, West Sussex
ARC IT Recruitment Ltd
Salary: £35000 Per Annum Good Benefits
Posted: 2 days ago
City, London
Energon People
Salary: £25000 - £30000 per annum
Posted: 2 days ago
City, London
Energon People
Salary: £25000 - £30000 per annum
Posted: 2 days ago
Nottingham, Nottinghamshire
Computer People
Salary: £30000 per annum + Benefits
Posted: 2 days ago
London
Burns Sheehan
Salary: £20 - £22000 per annum + company benefits
Posted: 2 days ago
Huntingdon, Cambridgeshire
Senitor Associates
Salary: £30000 - £48000 per annum + Bonus, FlexiTime + more
Posted: 2 days ago
Oxfordshire
Senitor Associates
Salary: £25000 per annum
Posted: 2 days ago