The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 86 85 86
Rank change year-on-year
-1 +1
Permanent jobs requiring a Support Analyst 3294 3578 3152
As % of all permanent IT jobs located in England 3.19% 3.24% 3.10%
As % of the Job Titles category 3.38% 3.43% 3.28%
Number of salaries quoted 2860 3244 2791
Average salary £32,500 £30,500 £32,500
Average salary % change year-on-year
+6.55% -6.15%
90% offered a salary of more than £22,000 £22,000 £21,500
10% offered a salary of more than £60,000 £50,000 £52,500
UK excluding London average salary £27,500 £27,500 £27,523
% change year-on-year
- -0.08%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
97564 104302 96112
As % of all permanent IT jobs located in England 94.53% 94.51% 94.53%
Number of salaries quoted 81515 86339 80864
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the England region.

Support Analyst Salary Trend in England

Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Analyst across the England region over the 3 months to 3 July 2015.

Support Analyst Salary Histogram in England

Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the England region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +12 1540 £42,000 +12.00% 102
South East -2 716 £27,500 -1.78% 50
East of England -3 290 £28,000 +0.90% 25
Yorkshire -21 196 £25,500 -2.85% 25
South West -15 178 £28,000 +16.66% 19
West Midlands -17 133 £27,500 - 15
North West -45 130 £26,500 +1.92% 18
East Midlands -14 102 £23,500 -21.66% 19
North East -28 11 £30,000 +20.00% 2
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 3 July 2015, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 3196 (47.30%) Windows
2 2513 (37.19%) SQL
3 2311 (34.20%) Microsoft
4 1806 (26.73%) Active Directory
5 1691 (25.03%) Finance
6 1607 (23.78%) ITIL
7 1491 (22.07%) MS Excel
8 1417 (20.97%) MS Office
9 1366 (20.22%) SQL Server
10 1028 (15.21%) Oracle
11 992 (14.68%) Windows 7
12 858 (12.70%) Linux
13 842 (12.46%) MS Exchange
14 814 (12.05%) UNIX
15 779 (11.53%) Citrix
16 774 (11.45%) VMware
17 755 (11.17%) Windows Server 2008
18 745 (11.03%) Degree
19 612 (9.06%) SLA
20 592 (8.76%) Analytical Skills
21 560 (8.29%) .NET
22 523 (7.74%) Java
23 475 (7.03%) Windows XP
24 470 (6.96%) Banking
25 467 (6.91%) Microsoft Certification
26 446 (6.60%) Front Office
27 441 (6.53%) VMware Infrastructure
28 434 (6.42%) TCP/IP
29 410 (6.07%) SharePoint
30 406 (6.01%) Windows Server 2012

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 3 July 2015, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 842 (12.46%) MS Exchange
2 410 (6.07%) SharePoint
3 359 (5.31%) IIS
4 315 (4.66%) Exchange Server 2010
5 156 (2.31%) Tomcat
5 156 (2.31%) Blackberry Enterprise Server
6 150 (2.22%) Apache
7 143 (2.12%) Exchange Server 2007
8 90 (1.33%) Exchange Server 2013
9 88 (1.30%) WorkSite
10 86 (1.27%) WebLogic
11 80 (1.18%) Exchange Server 2003
12 69 (1.02%) WebSphere
13 63 (0.93%) Lync
14 60 (0.89%) JBoss
15 43 (0.64%) SharePoint 2010
16 37 (0.55%) WebSphere Application Server
16 37 (0.55%) BizTalk Server
17 35 (0.52%) IBM Notes
18 30 (0.44%) Oracle Workflow
Applications
1 1491 (22.07%) MS Excel
2 1417 (20.97%) MS Office
3 138 (2.04%) MS PowerPoint
4 31 (0.46%) MS Project
5 26 (0.38%) MS Visio
6 18 (0.27%) Spreadsheet
7 8 (0.12%) Photoshop
7 8 (0.12%) Acrobat
8 7 (0.10%) Adobe Illustrator
9 6 (0.089%) Adobe Creative Suite
10 5 (0.074%) InfoPath
11 4 (0.059%) PowerPivot
12 3 (0.044%) InDesign
12 3 (0.044%) Final Cut Pro
12 3 (0.044%) AutoCAD
13 2 (0.030%) S-PLUS
13 2 (0.030%) SPSS
14 1 (0.015%) SOLIDWORKS
14 1 (0.015%) Revit
14 1 (0.015%) SketchUp
Business Applications
1 121 (1.79%) Oracle EBS
2 115 (1.70%) Oracle EBS R12
3 103 (1.52%) Dynamics CRM
4 62 (0.92%) Oracle General Ledger
5 47 (0.70%) Dynamics AX
5 47 (0.70%) SAP FI
6 44 (0.65%) Oracle Receivables
7 43 (0.64%) SAP FI/CO
7 43 (0.64%) SAP CO
8 41 (0.61%) Markit EDM
9 36 (0.53%) Magento
9 36 (0.53%) SAP SD
10 34 (0.50%) thinkFolio
11 33 (0.49%) Oracle Assets
11 33 (0.49%) Oracle Procure-to-Pay
12 30 (0.44%) Oracle Financials
13 26 (0.38%) Oracle AGIS
14 24 (0.36%) SAP MM
14 24 (0.36%) Dynamics NAV
15 23 (0.34%) Fredhopper
Cloud Services
1 140 (2.07%) Office 365
2 73 (1.08%) SaaS
3 39 (0.58%) Amazon AWS
4 33 (0.49%) Microsoft Azure
5 27 (0.40%) Mimecast
6 21 (0.31%) Cloud Computing
7 13 (0.19%) Google Apps
8 12 (0.18%) IaaS
9 10 (0.15%) Google Analytics
10 8 (0.12%) Symantec.cloud
11 5 (0.074%) PaaS
12 2 (0.030%) Yammer
13 1 (0.015%) Dropbox
13 1 (0.015%) Google Drive
13 1 (0.015%) SuccessFactors
13 1 (0.015%) Trello
13 1 (0.015%) Joyent
13 1 (0.015%) Amazon EC2
Communications & Networking
1 434 (6.42%) TCP/IP
2 383 (5.67%) LAN
3 339 (5.02%) WAN
4 324 (4.80%) Firewall
5 321 (4.75%) DNS
6 271 (4.01%) VPN
7 254 (3.76%) DHCP
8 223 (3.30%) SAN
9 214 (3.17%) Internet
10 165 (2.44%) VoIP
11 98 (1.45%) Wireless
12 60 (0.89%) Network Security
13 56 (0.83%) Intranet
14 52 (0.77%) FTP
14 52 (0.77%) VLAN
15 47 (0.70%) IP Telephony
16 45 (0.67%) Wi-Fi
17 43 (0.64%) NAS
18 40 (0.59%) Ethernet
19 38 (0.56%) Cisco IOS
Database & Business Intelligence
1 1366 (20.22%) SQL Server
2 205 (3.03%) SQL Server Reporting Services
3 192 (2.84%) MySQL
4 191 (2.83%) SQL Server 2008
5 186 (2.75%) Relational Database
6 166 (2.46%) SQL Server Integration Services
7 149 (2.21%) Oracle Database
8 134 (1.98%) SQL Server 2005
9 112 (1.66%) Crystal Reports
10 98 (1.45%) SQL Server 2012
11 80 (1.18%) Data Warehouse
12 65 (0.96%) Oracle Reports
13 48 (0.71%) SQL Server Analysis Services
14 46 (0.68%) Oracle Database 11g
15 45 (0.67%) Oracle BI EE
16 40 (0.59%) RDBMS
17 37 (0.55%) Data Mining
17 37 (0.55%) DB2
17 37 (0.55%) MS Access
18 24 (0.36%) QlikView
Development Applications
1 66 (0.98%) JIRA
2 63 (0.93%) Visual Studio
3 49 (0.73%) Subversion
4 38 (0.56%) Team Foundation Server
5 28 (0.41%) Toad
6 24 (0.36%) Oracle Forms
7 23 (0.34%) VSS/SourceSafe
7 23 (0.34%) SQL Server Management Studio (SSMS)
8 21 (0.31%) Eclipse
9 17 (0.25%) JUnit
9 17 (0.25%) Maven
10 16 (0.24%) VisualVM
10 16 (0.24%) Git (software)
11 10 (0.15%) Visual Studio Team System
11 10 (0.15%) Selenium
12 8 (0.12%) Jenkins
13 7 (0.10%) PowerBuilder
14 6 (0.089%) JMeter
14 6 (0.089%) Ant
15 5 (0.074%) MSBuild
General
1 1691 (25.03%) Finance
2 470 (6.96%) Banking
3 446 (6.60%) Front Office
4 294 (4.35%) Law
5 238 (3.52%) Legal
6 221 (3.27%) Retail
7 211 (3.12%) Back Office
8 183 (2.71%) Investment Banking
9 118 (1.75%) Financial Institution
10 116 (1.72%) Telecoms
11 88 (1.30%) Manufacturing
12 68 (1.01%) Advertising
13 67 (0.99%) Marketing
14 60 (0.89%) Publishing
15 56 (0.83%) German Language
16 47 (0.70%) General Ledger
17 44 (0.65%) Billing
18 37 (0.55%) Games
19 26 (0.38%) French Language
20 17 (0.25%) Local Government
Libraries, Frameworks & Software Standards
1 560 (8.29%) .NET
2 354 (5.24%) XML
3 256 (3.79%) HTML
4 181 (2.68%) FIX Protocol
5 180 (2.66%) ASP.NET
6 160 (2.37%) Web Services
7 117 (1.73%) CSS
8 93 (1.38%) Middleware
9 92 (1.36%) J2EE
10 59 (0.87%) WCF
11 54 (0.80%) Spring
12 52 (0.77%) XSLT
13 48 (0.71%) .NET Framework
14 41 (0.61%) jQuery
15 32 (0.47%) HTML5
16 30 (0.44%) ASP.NET MVC
16 30 (0.44%) SOAP
17 28 (0.41%) WSDL
18 26 (0.38%) CSS3
19 25 (0.37%) Software Packaging
Miscellaneous
1 592 (8.76%) Analytical Skills
2 398 (5.89%) Blackberry
3 303 (4.48%) Computer Science
4 222 (3.29%) Management Information System
5 209 (3.09%) Hedge funds
6 197 (2.92%) Fixed Income
7 191 (2.83%) Foreign Exchange (FX)
8 182 (2.69%) Mathematics
9 177 (2.62%) Derivative
10 144 (2.13%) Equities
11 122 (1.81%) Data Centre
12 89 (1.32%) Enterprise Software
12 89 (1.32%) Client/Server
13 72 (1.07%) iPhone
14 68 (1.01%) User Experience
15 66 (0.98%) Fat Client
15 66 (0.98%) Thin Client
16 65 (0.96%) Video Conferencing
17 52 (0.77%) iPad
18 47 (0.70%) Replication
Operating Systems
1 3196 (47.30%) Windows
2 992 (14.68%) Windows 7
3 858 (12.70%) Linux
4 814 (12.05%) UNIX
5 755 (11.17%) Windows Server 2008
6 475 (7.03%) Windows XP
7 406 (6.01%) Windows Server 2012
8 405 (5.99%) Windows Server 2003
9 330 (4.88%) Windows 8
10 121 (1.79%) Android
11 84 (1.24%) Solaris
12 80 (1.18%) Windows Vista
13 78 (1.15%) Mac OS X
14 69 (1.02%) Apple iOS
15 62 (0.92%) Red Hat Enterprise Linux
16 59 (0.87%) Windows 2000 Server
17 55 (0.81%) AIX
18 29 (0.43%) Mac OS
19 26 (0.38%) CentOS
20 23 (0.34%) Windows 2000
Processes & Methodologies
1 1607 (23.78%) ITIL
2 399 (5.90%) Service Management
3 329 (4.87%) CRM
4 310 (4.59%) Incident Management
5 300 (4.44%) Problem Management
6 282 (4.17%) Service Delivery
7 231 (3.42%) ERP
8 221 (3.27%) Project Management
9 216 (3.20%) Change Management
10 199 (2.95%) Business Intelligence
11 182 (2.69%) Investment Management
12 164 (2.43%) Asset Management
13 160 (2.37%) Time Management
14 156 (2.31%) Root Cause Analysis
15 153 (2.26%) Disaster Recovery
16 147 (2.18%) Mentoring
17 134 (1.98%) Workflow
18 132 (1.95%) Document Management
19 128 (1.89%) User Acceptance Testing
20 125 (1.85%) E-Commerce
Programming Languages
1 2513 (37.19%) SQL
2 523 (7.74%) Java
3 321 (4.75%) C#
4 266 (3.94%) Perl
5 211 (3.12%) PL/SQL
6 208 (3.08%) JavaScript
7 203 (3.00%) T-SQL
8 177 (2.62%) Python
9 173 (2.56%) PowerShell
10 165 (2.44%) Shell Script
11 152 (2.25%) VB
12 130 (1.92%) VBA
13 106 (1.57%) VB.NET
14 98 (1.45%) PHP
15 89 (1.32%) C
16 80 (1.18%) Bash Shell
17 66 (0.98%) C++
18 61 (0.90%) VBScript
19 21 (0.31%) ABAP
20 20 (0.30%) XPath
Qualifications
1 745 (11.03%) Degree
2 467 (6.91%) Microsoft Certification
3 270 (4.00%) MCSE
4 244 (3.61%) MCP
5 198 (2.93%) ITIL Certification
6 162 (2.40%) Cisco Certification
7 150 (2.22%) CCNA
8 144 (2.13%) MCSA
9 121 (1.79%) MCITP
9 121 (1.79%) Security Cleared
10 100 (1.48%) SC Cleared
11 74 (1.10%) ITIL Foundation Certificate
12 49 (0.73%) MOS
13 48 (0.71%) VMware Certified Professional (VCP)
14 45 (0.67%) CCNP
15 40 (0.59%) MCDST
16 38 (0.56%) MCTS
17 30 (0.44%) HND
18 28 (0.41%) A+ Certification
19 25 (0.37%) Citrix Certification
Quality Assurance & Compliance
1 612 (9.06%) SLA
2 98 (1.45%) QA
3 47 (0.70%) ISO/IEC 27001
4 35 (0.52%) ISO 9001
5 14 (0.21%) Sarbanes-Oxley
6 9 (0.13%) COBIT
7 8 (0.12%) Solvency II
8 5 (0.074%) HL7
9 3 (0.044%) ISO 9000
10 2 (0.030%) JSP 440
11 1 (0.015%) PCI DSS
11 1 (0.015%) BS7799
11 1 (0.015%) Data Quality
11 1 (0.015%) Dodd-Frank
System Software
1 1806 (26.73%) Active Directory
2 441 (6.53%) VMware Infrastructure
3 187 (2.77%) Hyper-V
4 165 (2.44%) XenApp
5 157 (2.32%) vSphere
6 85 (1.26%) XenDesktop
7 55 (0.81%) VMware ESX
8 51 (0.75%) Terminal Services
9 44 (0.65%) VMware Workstation
10 43 (0.64%) VMware ESXi
11 26 (0.38%) IMail Server
12 24 (0.36%) XenServer
13 20 (0.30%) Citrix Presentation Server
14 15 (0.22%) vCloud
15 14 (0.21%) Microsoft App-V
16 13 (0.19%) ISA Server
17 9 (0.13%) Forefront TMG
18 6 (0.089%) Samba
18 6 (0.089%) Xen
18 6 (0.089%) Terminal Server
Systems Management
1 214 (3.17%) SCCM
2 59 (0.87%) Nagios
3 55 (0.81%) SCOM
4 46 (0.68%) WSUS
4 46 (0.68%) Norton AntiVirus
5 40 (0.59%) Backup Exec
6 36 (0.53%) Control-M
7 24 (0.36%) NetBackup
8 23 (0.34%) Puppet
9 21 (0.31%) AirWatch
10 20 (0.30%) Opsview
11 18 (0.27%) McAfee ePO
12 17 (0.25%) OpenView
13 16 (0.24%) ARCserve
14 15 (0.22%) Cisco CUCM
15 14 (0.21%) Opscode Chef
15 14 (0.21%) Tivoli
16 13 (0.19%) Oracle Enterprise Manager
16 13 (0.19%) ZABBIX
16 13 (0.19%) ITRS Geneos
Vendors
1 2311 (34.20%) Microsoft
2 1028 (15.21%) Oracle
3 779 (11.53%) Citrix
4 774 (11.45%) VMware
5 388 (5.74%) Cisco
6 238 (3.52%) HP
7 202 (2.99%) SAP
8 181 (2.68%) Sybase
9 159 (2.35%) Bloomberg
10 138 (2.04%) Apple
11 124 (1.84%) IBM
12 118 (1.75%) Reuters
13 96 (1.42%) ServiceNow
14 81 (1.20%) Dell
14 81 (1.20%) Avaya
15 79 (1.17%) Red Hat
16 78 (1.15%) NetApp
16 78 (1.15%) Symantec
17 73 (1.08%) Remedy
18 66 (0.98%) Business Objects
City, London
TEKsystems
Salary: £45000 - £60000 per annum + Benefits
Posted: 3 hours ago
Poole, Dorset
Stafford-Sharp Associates
Salary: From £16,000 to £22,000 per annum
Posted: 17 hours ago
Portsmouth, Hampshire
Portsmouth City Council
Posted: 21 hours ago
Brentwood, Essex
Next Move IT
Salary: £17000 - £24000 per annum + Benefits
Posted: Yesterday
City, London
Harrington Starr
Posted: Yesterday
City, London
Harrington Starr
Salary: £50000 - £65000 per annum
Posted: Yesterday
City, London
Harrington Starr
Salary: £40000 - £60000 per annum
Posted: Yesterday
City, London
Harrington Starr
Salary: £25000 - £30000 per annum
Posted: Yesterday
City, London
Harrington Starr
Salary: £40000 - £50000 per annum + bonus and benefits
Posted: Yesterday
West Byfleet, Surrey
Bowerford Associates Ltd
Salary: From £20,000 to £22,000 per annum Great Benefits
Posted: Yesterday
West Byfleet, Surrey
Bowerford Associates Ltd
Salary: From £27,000 to £28,000 per annum Great Benefits
Posted: Yesterday
East Sussex
ARC IT Recruitment Ltd
Salary: £30000 - £35000 Per Annum
Posted: Yesterday
Essex
ARC IT Recruitment Ltd
Salary: £21000 - £24000 Per Annum + benefits
Posted: Yesterday
South East
ARC IT Recruitment Ltd
Salary: £35000 - £45000 Per Annum
Posted: Yesterday
Croydon, Surrey
ARC IT Recruitment Ltd
Salary: £45000 Per Annum Plus 15% Bonus plus Bens
Posted: Yesterday
Taunton, Somerset
set2recruit
Salary: £18,900 per annum
Posted: Yesterday
Manchester, Lancashire
Mortimer Spinks
Salary: £35000 per annum
Posted: Yesterday
London
Give-A-Grad-A-Go Ltd
Salary: £25k - 30k per year
Posted: Yesterday
Chelmsford, Essex
Oscar Associates (UK) Ltd
Salary: £24000 - £27000 per annum
Posted: Yesterday
City, London
Oscar Associates (UK) Ltd
Salary: £30000 - £45000 per annum
Posted: Yesterday