The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Support Analyst
Rank 75 87 87
Rank change year-on-year
+12 0
Permanent jobs requiring a Support Analyst 3568 3130 3451
As % of all permanent IT jobs located in England 3.39% 3.12% 3.14%
As % of the Job Titles category 3.59% 3.31% 3.30%
Number of salaries quoted 3125 2756 3000
Average salary £32,500 £32,500 £32,500
90% offered a salary of more than £21,500 £21,000 £21,000
10% offered a salary of more than £55,000 £55,000 £50,000
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
99490 94619 104632
As % of all permanent IT jobs located in England 94.45% 94.32% 95.30%
Number of salaries quoted 81521 79375 89786
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the England region.

Support Analyst Salary Trend in England

Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Analyst across the England region over the 3 months to 1 October 2014.

Support Analyst Salary Histogram in England

Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the England region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +13 1634 £40,000 +6.66% 166
South East +2 679 £27,500 -9.09% 77
East of England +25 295 £30,000 +4.34% 28
Yorkshire +17 274 £25,250 -2.88% 27
West Midlands +1 203 £27,500 -0.90% 24
South West -6 201 £26,500 -3.63% 17
North West -32 165 £24,500 -2.00% 38
East Midlands +11 110 £27,000 +1.40% 10
North East +5 23 £30,000 +13.20% 4
Midlands +16 1 - - 1
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 1 October 2014, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 3315 (46.08%) Windows
2 2757 (38.32%) SQL
3 2387 (33.18%) Microsoft
4 1877 (26.09%) Finance
5 1651 (22.95%) Active Directory
6 1649 (22.92%) ITIL
7 1617 (22.48%) MS Excel
8 1495 (20.78%) MS Office
9 1324 (18.40%) SQL Server
10 1123 (15.61%) Oracle
11 1048 (14.57%) Windows 7
12 1010 (14.04%) Windows Server 2008
13 1008 (14.01%) UNIX
14 927 (12.89%) Linux
15 824 (11.45%) MS Exchange
16 783 (10.88%) VMware
17 776 (10.79%) Degree
18 742 (10.31%) Windows XP
19 733 (10.19%) Citrix
20 695 (9.66%) Windows Server 2003
21 692 (9.62%) Java
22 668 (9.29%) Analytical Skills
23 651 (9.05%) SLA
24 634 (8.81%) .NET
25 595 (8.27%) TCP/IP
26 464 (6.45%) Firewall
27 449 (6.24%) Cisco
28 425 (5.91%) Microsoft Certification
29 422 (5.87%) IIS
30 421 (5.85%) Blackberry

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 1 October 2014, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 824 (11.45%) MS Exchange
2 422 (5.87%) IIS
3 375 (5.21%) Exchange Server 2010
4 372 (5.17%) SharePoint
5 252 (3.50%) Tomcat
6 240 (3.34%) Apache
7 221 (3.07%) Exchange Server 2007
8 183 (2.54%) Blackberry Enterprise Server
9 131 (1.82%) WebSphere
10 104 (1.45%) Exchange Server 2013
11 93 (1.29%) Exchange Server 2003
12 75 (1.04%) WebLogic
13 72 (1.00%) Lync
14 68 (0.95%) IBM Notes
15 66 (0.92%) WebSphere Application Server
16 63 (0.88%) WorkSite
17 54 (0.75%) MQSeries
18 51 (0.71%) IBM HTTP Server
19 43 (0.60%) SharePoint 2010
19 43 (0.60%) CMS
Applications
1 1617 (22.48%) MS Excel
2 1495 (20.78%) MS Office
3 157 (2.18%) MS PowerPoint
4 58 (0.81%) MS Visio
5 39 (0.54%) MS Project
6 28 (0.39%) Spreadsheet
7 16 (0.22%) Adobe Creative Suite
8 14 (0.19%) InfoPath
9 12 (0.17%) AutoCAD
10 8 (0.11%) InDesign
11 6 (0.083%) Acrobat
12 4 (0.056%) S-PLUS
13 3 (0.042%) SPSS
13 3 (0.042%) Stata
14 2 (0.028%) PrintSoft PReS
14 2 (0.028%) QuarkXPress
14 2 (0.028%) Photoshop
14 2 (0.028%) Revit
14 2 (0.028%) SketchUp
15 1 (0.014%) Edge Animate
Business Applications
1 177 (2.46%) Oracle EBS
2 152 (2.11%) Oracle EBS R12
3 103 (1.43%) Oracle General Ledger
4 101 (1.40%) Oracle Financials
5 96 (1.33%) Oracle Payables
5 96 (1.33%) Oracle Receivables
6 75 (1.04%) Oracle Applications
7 74 (1.03%) Oracle Assets
8 60 (0.83%) Dynamics CRM
9 51 (0.71%) Dynamics AX
10 46 (0.64%) Oracle HRMS
11 31 (0.43%) Oracle 11i
12 28 (0.39%) Oracle Cash Management
13 26 (0.36%) Oracle iProcurement
14 24 (0.33%) Remedy ITSM
15 23 (0.32%) SAP FI/CO
15 23 (0.32%) SAP FI
15 23 (0.32%) Agresso
15 23 (0.32%) Dynamics NAV
15 23 (0.32%) SAP CO
Cloud Services
1 97 (1.35%) SaaS
2 73 (1.01%) Office 365
3 37 (0.51%) Amazon AWS
4 29 (0.40%) IaaS
5 25 (0.35%) Joyent
6 15 (0.21%) Cloud Computing
7 14 (0.19%) Microsoft Azure
8 3 (0.042%) PaaS
9 2 (0.028%) Google Apps
10 1 (0.014%) ElastiCache
10 1 (0.014%) Amazon ElastiCache
10 1 (0.014%) Route 53
10 1 (0.014%) Amazon EC2
10 1 (0.014%) Amazon S3
Communications & Networking
1 595 (8.27%) TCP/IP
2 464 (6.45%) Firewall
3 415 (5.77%) LAN
4 383 (5.32%) DNS
5 376 (5.23%) WAN
6 334 (4.64%) DHCP
7 300 (4.17%) VPN
8 283 (3.93%) Internet
9 202 (2.81%) SAN
10 158 (2.20%) VoIP
11 121 (1.68%) FTP
12 103 (1.43%) Wireless
13 86 (1.20%) HTTP
14 80 (1.11%) Network Security
15 74 (1.03%) Cisco IOS
16 68 (0.95%) Intranet
17 60 (0.83%) Wi-Fi
18 54 (0.75%) VLAN
19 49 (0.68%) SMTP
19 49 (0.68%) NAS
Database & Business Intelligence
1 1324 (18.40%) SQL Server
2 235 (3.27%) SQL Server Reporting Services
3 231 (3.21%) SQL Server 2008
4 225 (3.13%) Relational Database
5 222 (3.09%) MySQL
6 203 (2.82%) Oracle Database
7 160 (2.22%) SQL Server Integration Services
8 138 (1.92%) SQL Server 2005
9 136 (1.89%) Crystal Reports
10 113 (1.57%) Oracle Reports
11 99 (1.38%) DB2
12 93 (1.29%) RDBMS
13 70 (0.97%) Oracle Discoverer
14 67 (0.93%) SQL Server 2012
15 65 (0.90%) Data Warehouse
16 62 (0.86%) MS Access
17 61 (0.85%) Oracle BI Publisher
18 39 (0.54%) SQL Server 2000
19 33 (0.46%) Data Mining
20 31 (0.43%) SQL Server Analysis Services
Development Applications
1 81 (1.13%) Oracle Forms
2 67 (0.93%) Visual Studio
3 61 (0.85%) Git (software)
4 34 (0.47%) Team Foundation Server
5 26 (0.36%) JUnit
6 25 (0.35%) Firebug
6 25 (0.35%) Eclipse
7 23 (0.32%) Subversion
8 20 (0.28%) JIRA
8 20 (0.28%) SQL Server Management Studio (SSMS)
9 17 (0.24%) Selenium
9 17 (0.24%) JMeter
10 16 (0.22%) Toad
11 13 (0.18%) VisualVM
12 12 (0.17%) Maven
13 9 (0.13%) Hudson
14 8 (0.11%) Oracle APEX
14 8 (0.11%) TeamCity
14 8 (0.11%) Jenkins
15 7 (0.097%) Talend Open Studio
General
1 1877 (26.09%) Finance
2 410 (5.70%) Front Office
3 402 (5.59%) Banking
4 291 (4.05%) Retail
5 268 (3.73%) Law
6 231 (3.21%) Legal
7 173 (2.40%) Investment Banking
8 156 (2.17%) Back Office
9 120 (1.67%) Financial Institution
10 118 (1.64%) Telecoms
11 114 (1.58%) Manufacturing
12 78 (1.08%) Advertising
13 69 (0.96%) Publishing
14 64 (0.89%) Marketing
15 55 (0.76%) French Language
16 54 (0.75%) German Language
17 44 (0.61%) Billing
18 28 (0.39%) Electronics
19 27 (0.38%) General Ledger
20 22 (0.31%) Aerospace
Libraries, Frameworks & Software Standards
1 634 (8.81%) .NET
2 341 (4.74%) XML
3 339 (4.71%) HTML
4 215 (2.99%) ASP.NET
5 205 (2.85%) CSS
6 178 (2.47%) Web Services
7 153 (2.13%) J2EE
8 147 (2.04%) Middleware
9 69 (0.96%) Spring
10 63 (0.88%) FIX Protocol
11 59 (0.82%) .NET Framework
12 54 (0.75%) SOAP
13 50 (0.70%) JDBC
14 42 (0.58%) Hibernate
15 41 (0.57%) Software Packaging
16 38 (0.53%) jQuery
17 37 (0.51%) Struts
18 34 (0.47%) DHTML
18 34 (0.47%) WF
19 27 (0.38%) Classic ASP
Miscellaneous
1 668 (9.29%) Analytical Skills
2 421 (5.85%) Blackberry
3 302 (4.20%) Computer Science
4 193 (2.68%) Management Information System
5 167 (2.32%) Equities
6 154 (2.14%) Foreign Exchange (FX)
7 141 (1.96%) Derivative
8 127 (1.77%) Fixed Income
9 126 (1.75%) Mathematics
10 104 (1.45%) Hedge funds
11 80 (1.11%) iPhone
12 69 (0.96%) Enterprise Software
13 62 (0.86%) Video Conferencing
14 58 (0.81%) Client/Server
15 57 (0.79%) Statistics
16 55 (0.76%) iPad
17 52 (0.72%) PDA
18 50 (0.70%) AS400
19 47 (0.65%) Open Source
20 44 (0.61%) Wiki
Operating Systems
1 3315 (46.08%) Windows
2 1048 (14.57%) Windows 7
3 1010 (14.04%) Windows Server 2008
4 1008 (14.01%) UNIX
5 927 (12.89%) Linux
6 742 (10.31%) Windows XP
7 695 (9.66%) Windows Server 2003
8 304 (4.23%) Windows Server 2012
9 266 (3.70%) Windows 8
10 153 (2.13%) Solaris
11 115 (1.60%) Mac OS X
12 108 (1.50%) Windows Vista
13 107 (1.49%) Android
14 95 (1.32%) Red Hat Enterprise Linux
15 63 (0.88%) AIX
15 63 (0.88%) Windows 2000 Server
16 44 (0.61%) Apple iOS
17 39 (0.54%) Windows 2000
18 30 (0.42%) Mac OS
19 23 (0.32%) VMS
Processes & Methodologies
1 1649 (22.92%) ITIL
2 331 (4.60%) Problem Management
3 312 (4.34%) Service Delivery
4 282 (3.92%) Service Management
5 281 (3.91%) Incident Management
6 266 (3.70%) CRM
7 263 (3.66%) Business Intelligence
8 246 (3.42%) E-Commerce
9 230 (3.20%) ERP
10 218 (3.03%) Project Management
11 191 (2.65%) Change Management
12 177 (2.46%) Disaster Recovery
13 174 (2.42%) Root Cause Analysis
14 153 (2.13%) Asset Management
15 152 (2.11%) Change Control
16 149 (2.07%) Agile Software Development
17 148 (2.06%) Release Management
18 141 (1.96%) Time Management
19 140 (1.95%) Document Management
20 126 (1.75%) Data Analysis
Programming Languages
1 2757 (38.32%) SQL
2 692 (9.62%) Java
3 414 (5.75%) C#
4 328 (4.56%) T-SQL
5 288 (4.00%) Perl
6 252 (3.50%) JavaScript
7 218 (3.03%) PL/SQL
8 182 (2.53%) VB
9 156 (2.17%) Shell Script
10 146 (2.03%) Python
11 142 (1.97%) PowerShell
12 123 (1.71%) Bash Shell
13 120 (1.67%) PHP
14 92 (1.28%) VBA
15 86 (1.20%) C
16 85 (1.18%) C++
17 80 (1.11%) VB.NET
18 47 (0.65%) VBScript
19 32 (0.44%) Ruby
20 29 (0.40%) ABAP
Qualifications
1 776 (10.79%) Degree
2 425 (5.91%) Microsoft Certification
3 242 (3.36%) MCSE
4 197 (2.74%) MCP
5 177 (2.46%) Cisco Certification
6 168 (2.34%) ITIL Certification
7 132 (1.83%) CCNA
8 124 (1.72%) MCSA
9 122 (1.70%) Security Cleared
10 119 (1.65%) MCITP
11 84 (1.17%) SC Cleared
12 71 (0.99%) ITIL Foundation Certificate
13 52 (0.72%) A+ Certification
14 47 (0.65%) CCNP
15 42 (0.58%) VMware Certified Professional (VCP)
15 42 (0.58%) MCTS
16 39 (0.54%) HND
17 33 (0.46%) MOS
18 19 (0.26%) Citrix Certification
18 19 (0.26%) HNC
Quality Assurance & Compliance
1 651 (9.05%) SLA
2 138 (1.92%) QA
3 34 (0.47%) ISO 9001
4 21 (0.29%) Sarbanes-Oxley
4 21 (0.29%) ISO/IEC 27001
5 9 (0.13%) Data Quality
6 6 (0.083%) ISO 14001
7 5 (0.070%) ISO 9000
8 4 (0.056%) HL7
8 4 (0.056%) Solvency II
9 2 (0.028%) BS7799
9 2 (0.028%) PCI DSS
9 2 (0.028%) DICOM
9 2 (0.028%) ISO/IEC 20000
10 1 (0.014%) EMIR
10 1 (0.014%) JSP 440
System Software
1 1651 (22.95%) Active Directory
2 412 (5.73%) VMware Infrastructure
3 125 (1.74%) vSphere
4 118 (1.64%) XenApp
5 117 (1.63%) Hyper-V
6 68 (0.95%) VMware ESX
7 52 (0.72%) XenDesktop
8 46 (0.64%) VMware Workstation
9 40 (0.56%) Terminal Services
10 39 (0.54%) IMail Server
11 37 (0.51%) Citrix Presentation Server
12 25 (0.35%) VMware ESXi
13 20 (0.28%) Microsoft App-V
14 19 (0.26%) XenServer
15 15 (0.21%) VMware Server
16 14 (0.19%) Terminal Server
17 12 (0.17%) Postfix
18 10 (0.14%) Firmware
19 8 (0.11%) MetaFrame
20 7 (0.097%) ClearTrust
Systems Management
1 169 (2.35%) SCCM
2 57 (0.79%) Backup Exec
3 55 (0.76%) WSUS
4 34 (0.47%) Nagios
5 32 (0.44%) NetBackup
6 31 (0.43%) SCOM
6 31 (0.43%) Norton AntiVirus
7 30 (0.42%) Systems Management Server (SMS)
8 28 (0.39%) Tivoli
8 28 (0.39%) Control-M
9 25 (0.35%) Puppet
9 25 (0.35%) Oracle Enterprise Manager
10 23 (0.32%) ServiceCenter
11 22 (0.31%) ITRS Geneos
12 18 (0.25%) Tivoli Storage Manager
13 16 (0.22%) Casper Suite
14 15 (0.21%) McAfee ePO
14 15 (0.21%) HP SIM
15 14 (0.19%) DameWare
16 13 (0.18%) Opsview
Vendors
1 2387 (33.18%) Microsoft
2 1123 (15.61%) Oracle
3 783 (10.88%) VMware
4 733 (10.19%) Citrix
5 449 (6.24%) Cisco
6 227 (3.16%) HP
7 204 (2.84%) SAP
8 195 (2.71%) IBM
9 194 (2.70%) Apple
10 141 (1.96%) Sybase
11 118 (1.64%) JBoss
12 106 (1.47%) Bloomberg
13 98 (1.36%) Avaya
14 97 (1.35%) Symantec
15 94 (1.31%) Dell
16 92 (1.28%) Business Objects
17 90 (1.25%) Red Hat
18 81 (1.13%) Salesforce.com
19 80 (1.11%) Remedy
20 77 (1.07%) Reuters
Maidenhead, Berkshire
Redrock Consulting Ltd
Salary: £25000 - £30000 per annum
Posted: 1 hour ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £27000.00 per annum
Posted: 1 hour ago
London
JM
Salary: £30000 - £36000 per annum + Competitive Benefits package
Posted: 1 hour ago
City, London
Robert Half
Salary: £30000 per annum
Posted: 1 hour ago
London
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 per annum
Posted: 1 hour ago
South West London
Ashdown IT
Salary: £35000 - £40000 per annum
Posted: 2 hours ago
London
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 per annum
Posted: 2 hours ago
Hertfordshire
JPS Selection
Salary: £35000 - £43000 per annum + excellent benefits
Posted: 2 hours ago
South Yorkshire
JPS Selection
Salary: £35000 - £43000 per annum + excellent benefits
Posted: 2 hours ago
London
Ashdown IT
Salary: £30000 - £40000 per annum + substantial benefits
Posted: 2 hours ago
London
Ashdown IT
Salary: £25000 - £30000 per annum + bonus and benefits
Posted: 2 hours ago
Sheffield, South Yorkshire
Spring Technology
Salary: £25000.00 - £45000.00 per annum + Bonus and Benefits
Posted: 2 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: £Excellent + Benefits
Posted: 2 hours ago
City, London
Deerfoot IT Resources Ltd
Salary: £58000 - £60000 per annum + Bonus and Benefits
Posted: 3 hours ago
Cheshire
Randstad Technologies
Salary: £20000.00 per annum + EXCELLENT BENEFITS
Posted: 3 hours ago
Havant, Hampshire
Informatiq Consulting
Posted: 3 hours ago
Peterborough, Cambridgeshire
@ITS
Salary: Negotiable
Posted: 3 hours ago
Brentwood, Essex
Logic Engagements Ltd
Salary: £40000 - £47500 per annum + bonus, pension etc
Posted: 3 hours ago
Redhill, Surrey
TLP Consultancy Ltd.
Salary: £20000 - £23000 per annum + Package
Posted: 4 hours ago
Northamptonshire
Global Technology Solutions Ltd
Salary: £18000 - £20000 per annum
Posted: 4 hours ago