The statistics below represent IT jobs advertised across the England region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 June 2016 with a comparison to same period over 2 years.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Support Analyst
Rank 81 91 91
Rank change year-on-year
+10 0
Permanent jobs requiring a Support Analyst 2853 3282 3638
As % of all permanent IT jobs located in England 3.14% 3.17% 3.22%
As % of the Job Titles category 3.26% 3.29% 3.34%
Number of salaries quoted 2504 2857 3293
Median salary £30,318 £32,500 £31,000
Median salary % change year-on-year
-6.71% +4.83%
90% offered a salary of more than £21,500 £21,500 £22,000
10% offered a salary of more than £50,000 £60,000 £50,000
UK excluding London median salary £27,500 £27,500 £27,500
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
87545 99782 108857
As % of all permanent IT jobs located in England 96.39% 96.53% 96.50%
Number of salaries quoted 74699 83238 89859
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in England

Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the England region.

Support Analyst Salary Trend in England

Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Analyst across the England region over the 3 months to 26 June 2016.

Support Analyst Salary Histogram in England

Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the England region over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -20 1155 £35,000 -12.50% 91
South East +12 636 £29,000 +5.45% 62
Yorkshire +42 249 £26,000 -5.45% 30
East of England +3 212 £28,500 +1.78% 23
West Midlands +18 179 £27,000 +1.88% 10
East Midlands +35 149 £32,500 +38.29% 8
South West -11 139 £26,298 -12.33% 20
North West +35 135 £27,500 +3.77% 25
North East +3 9 £41,000 +36.66% 2
Support Analyst
UK

Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 26 June 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Support Analyst in the job title.

1 2732 (46.17%) Windows
2 2099 (35.47%) SQL
3 2048 (34.61%) Microsoft
4 1730 (29.24%) Active Directory
5 1570 (26.53%) ITIL
6 1314 (22.21%) Finance
7 1199 (20.26%) MS Office
8 1166 (19.71%) MS Excel
9 1120 (18.93%) Windows Server
10 1053 (17.80%) SQL Server
11 927 (15.67%) Windows 7
12 751 (12.69%) Oracle
13 719 (12.15%) VMware
14 667 (11.27%) Citrix
14 667 (11.27%) Degree
15 663 (11.21%) Linux
16 657 (11.10%) Windows Server 2008
17 622 (10.51%) MS Exchange
18 605 (10.22%) Unix
19 599 (10.12%) SLA
20 540 (9.13%) Windows Server 2012
21 508 (8.59%) Cisco
22 492 (8.32%) .NET
23 437 (7.39%) Analytical Skills
24 435 (7.35%) Firewall
25 400 (6.76%) Microsoft Certification
26 391 (6.61%) IIS
27 380 (6.42%) Office 365
28 379 (6.41%) SharePoint
29 376 (6.35%) TCP/IP

Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 622 (10.51%) MS Exchange
2 391 (6.61%) IIS
3 379 (6.41%) SharePoint
4 231 (3.90%) Exchange Server 2010
5 176 (2.97%) Apache
6 158 (2.67%) Exchange Server 2013
7 156 (2.64%) Tomcat
8 130 (2.20%) WebSphere
9 101 (1.71%) Blackberry Enterprise Server
10 94 (1.59%) Skype for Business
11 89 (1.50%) Exchange Server 2007
12 84 (1.42%) BizTalk Server
13 81 (1.37%) JBoss
14 63 (1.06%) WebLogic
15 52 (0.88%) CMS
16 44 (0.74%) Confluence
17 40 (0.68%) Exchange Server 2003
17 40 (0.68%) Oracle HTTP Server
18 39 (0.66%) SharePoint 2013
19 34 (0.57%) SharePoint 2010
Applications
1 1199 (20.26%) MS Office
2 1166 (19.71%) MS Excel
3 130 (2.20%) MS PowerPoint
4 46 (0.78%) MS Visio
5 23 (0.39%) Spreadsheet
6 22 (0.37%) Acrobat
7 21 (0.35%) MS Project
8 15 (0.25%) Adobe Creative Suite
9 4 (0.068%) AutoCAD
10 3 (0.051%) Photoshop
11 2 (0.034%) Adobe Illustrator
11 2 (0.034%) SketchUp
12 1 (0.017%) SPSS
Business Applications
1 138 (2.33%) Dynamics CRM
2 69 (1.17%) Oracle EBS
3 56 (0.95%) Oracle EBS R12
4 51 (0.86%) Oracle Financials
5 50 (0.85%) Oracle Applications
6 47 (0.79%) thinkFolio
7 44 (0.74%) Markit EDM
8 43 (0.73%) Dynamics AX
9 41 (0.69%) SAP CO
9 41 (0.69%) SAP FI
9 41 (0.69%) SAP FI/CO
10 32 (0.54%) Dynamics NAV
11 30 (0.51%) Oracle iRecruitment
12 28 (0.47%) Oracle Retail
13 27 (0.46%) Oracle HRMS
14 25 (0.42%) Unit4 Business World
15 23 (0.39%) Oracle Payroll
16 21 (0.35%) LatentZero
17 20 (0.34%) Salesforce.com CRM
18 19 (0.32%) Oracle Assets
Cloud Services
1 380 (6.42%) Office 365
2 143 (2.42%) Amazon AWS
3 137 (2.32%) SaaS
4 72 (1.22%) Microsoft Azure
5 34 (0.57%) Google Apps
6 21 (0.35%) Cloud Computing
7 19 (0.32%) SuccessFactors
8 13 (0.22%) Virtual Private Cloud
9 12 (0.20%) IaaS
10 11 (0.19%) Amazon EC2
11 9 (0.15%) Mimecast
12 7 (0.12%) Dropbox
12 7 (0.12%) PaaS
13 5 (0.085%) Azure Active Directory
14 4 (0.068%) Adobe Creative Cloud
14 4 (0.068%) Joyent
14 4 (0.068%) OneDrive
15 3 (0.051%) IBM SmartCloud
15 3 (0.051%) iTunes
16 2 (0.034%) Amazon CloudWatch
Communications & Networking
1 435 (7.35%) Firewall
2 376 (6.35%) TCP/IP
3 317 (5.36%) LAN
4 316 (5.34%) DNS
5 286 (4.83%) WAN
6 242 (4.09%) VPN
7 241 (4.07%) SAN
8 232 (3.92%) DHCP
9 201 (3.40%) VoIP
10 135 (2.28%) Internet
11 106 (1.79%) Wireless
12 76 (1.28%) HTTP
13 71 (1.20%) NAS
14 61 (1.03%) Intranet
15 60 (1.01%) Wi-Fi
16 51 (0.86%) Cisco ASA
17 50 (0.85%) Remote Desktop
17 50 (0.85%) VLAN
18 48 (0.81%) SSL
19 46 (0.78%) LDAP
Database & Business Intelligence
1 1053 (17.80%) SQL Server
2 226 (3.82%) SQL Server Reporting Services
3 214 (3.62%) SQL Server 2008
4 171 (2.89%) MySQL
5 154 (2.60%) Relational Database
6 152 (2.57%) SQL Server Integration Services
7 107 (1.81%) BusinessObjects
8 97 (1.64%) SQL Server 2012
9 96 (1.62%) Oracle Database
10 90 (1.52%) Data Warehouse
11 79 (1.34%) SQL Server 2005
12 66 (1.12%) RDBMS
13 54 (0.91%) SQL Server Analysis Services
14 53 (0.90%) Oracle Reports
15 49 (0.83%) Crystal Reports
16 33 (0.56%) MS Access
16 33 (0.56%) Oracle BI EE
17 21 (0.35%) Oracle Database 11g
18 20 (0.34%) SQL Server 2014
19 18 (0.30%) Oracle Database 10g
Development Applications
1 103 (1.74%) JIRA
2 50 (0.85%) Subversion
3 44 (0.74%) Visual Studio
4 42 (0.71%) Toad
5 27 (0.46%) Team Foundation Server
6 16 (0.27%) Git (software)
6 16 (0.27%) Oracle Forms
7 14 (0.24%) PowerBuilder
8 13 (0.22%) Jenkins
8 13 (0.22%) SQL Server Management Studio (SSMS)
9 12 (0.20%) Eclipse
10 7 (0.12%) Firebug
11 5 (0.085%) Ant
11 5 (0.085%) MSI
11 5 (0.085%) TeamCity
11 5 (0.085%) VisualVM
12 4 (0.068%) ClearCase
12 4 (0.068%) JDeveloper
12 4 (0.068%) VSS/SourceSafe
13 3 (0.051%) Dreamweaver
General
1 1314 (22.21%) Finance
2 302 (5.10%) Retail
3 258 (4.36%) Banking
4 237 (4.01%) Front Office
5 231 (3.90%) Law
6 212 (3.58%) Legal
7 142 (2.40%) Telecoms
8 125 (2.11%) Manufacturing
9 115 (1.94%) Back Office
10 75 (1.27%) German Language
11 72 (1.22%) Marketing
12 68 (1.15%) Investment Banking
13 65 (1.10%) Advertising
14 61 (1.03%) Billing
15 54 (0.91%) Financial Institution
16 51 (0.86%) French Language
17 44 (0.74%) Publishing
18 40 (0.68%) Pharmaceutical
19 32 (0.54%) Local Government
20 23 (0.39%) Games
Libraries, Frameworks & Software Standards
1 492 (8.32%) .NET
2 314 (5.31%) HTML
3 247 (4.17%) XML
4 199 (3.36%) Web Services
5 184 (3.11%) CSS
6 132 (2.23%) ASP.NET
7 124 (2.10%) FIX Protocol
8 62 (1.05%) Middleware
9 53 (0.90%) LAMP
10 44 (0.74%) J2EE
11 38 (0.64%) .NET Framework
12 37 (0.63%) WebSphere MQ
13 33 (0.56%) ASP.NET MVC
13 33 (0.56%) WCF
14 28 (0.47%) jQuery
15 26 (0.44%) ODBC
16 25 (0.42%) EDI
17 24 (0.41%) Spring
18 23 (0.39%) Software Packaging
19 22 (0.37%) XSL
Miscellaneous
1 437 (7.39%) Analytical Skills
2 232 (3.92%) Blackberry
3 179 (3.03%) Computer Science
4 155 (2.62%) Management Information System
5 146 (2.47%) Derivative
6 126 (2.13%) Foreign Exchange (FX)
7 119 (2.01%) Driving Licence
8 108 (1.83%) Equities
9 104 (1.76%) Hedge funds
10 100 (1.69%) iPhone
11 98 (1.66%) Enterprise Software
11 98 (1.66%) iPad
11 98 (1.66%) Mathematics
12 97 (1.64%) Smartphone
13 93 (1.57%) Data Centre
14 83 (1.40%) Fixed Income
15 72 (1.22%) Client/Server
16 65 (1.10%) Video Conferencing
17 62 (1.05%) Clustering
18 47 (0.79%) SWIFT
Operating Systems
1 2732 (46.17%) Windows
2 1120 (18.93%) Windows Server
3 927 (15.67%) Windows 7
4 663 (11.21%) Linux
5 657 (11.10%) Windows Server 2008
6 605 (10.22%) Unix
7 540 (9.13%) Windows Server 2012
8 311 (5.26%) Windows 8
9 265 (4.48%) Windows Server 2003
10 234 (3.95%) Windows XP
11 173 (2.92%) Windows 10
12 134 (2.26%) Android
13 94 (1.59%) Apple iOS
14 87 (1.47%) Red Hat Enterprise Linux
15 57 (0.96%) Mac OS X
16 50 (0.85%) Solaris
17 39 (0.66%) CentOS
17 39 (0.66%) Windows 2000 Server
18 37 (0.63%) AIX
19 17 (0.29%) Mac OS
Processes & Methodologies
1 1570 (26.53%) ITIL
2 352 (5.95%) CRM
3 272 (4.60%) Service Management
4 261 (4.41%) Problem Management
4 261 (4.41%) Service Delivery
5 260 (4.39%) Incident Management
6 233 (3.94%) Change Management
7 229 (3.87%) ERP
8 219 (3.70%) Project Management
9 218 (3.68%) Business Intelligence
10 201 (3.40%) Disaster Recovery
11 181 (3.06%) Root Cause Analysis
12 180 (3.04%) Asset Management
13 155 (2.62%) Time Management
14 145 (2.45%) Agile Software Development
15 144 (2.43%) Mentoring
16 140 (2.37%) E-Commerce
17 132 (2.23%) Investment Management
18 124 (2.10%) ITIL V3
19 121 (2.04%) Continuous Improvement
Programming Languages
1 2099 (35.47%) SQL
2 368 (6.22%) Java
3 300 (5.07%) PowerShell
4 245 (4.14%) C#
5 237 (4.01%) JavaScript
6 187 (3.16%) PL/SQL
7 185 (3.13%) T-SQL
8 166 (2.81%) Perl
9 137 (2.32%) VB
10 119 (2.01%) VBA
11 113 (1.91%) Bash Shell
12 105 (1.77%) Python
13 101 (1.71%) Shell Script
14 86 (1.45%) VBScript
15 73 (1.23%) PHP
16 68 (1.15%) VB.NET
17 65 (1.10%) C
18 44 (0.74%) C++
19 34 (0.57%) Ruby
20 17 (0.29%) Korn
Qualifications
1 667 (11.27%) Degree
2 400 (6.76%) Microsoft Certification
3 227 (3.84%) MCSE
4 173 (2.92%) ITIL Certification
5 170 (2.87%) Cisco Certification
6 167 (2.82%) MCP
7 145 (2.45%) Security Cleared
8 143 (2.42%) CCNA
9 129 (2.18%) MCSA
10 104 (1.76%) SC Cleared
11 83 (1.40%) ITIL Foundation Certificate
12 76 (1.28%) MCITP
13 66 (1.12%) MCDST
14 48 (0.81%) VMware Certified Professional (VCP)
15 45 (0.76%) CCNP
16 31 (0.52%) A+ Certification
17 30 (0.51%) MOS
18 29 (0.49%) MCTS
19 27 (0.46%) CCA
20 20 (0.34%) Citrix Certification
Quality Assurance & Compliance
1 599 (10.12%) SLA
2 114 (1.93%) QA
3 29 (0.49%) Data Quality
3 29 (0.49%) ISO/IEC 27001
4 11 (0.19%) PCI DSS
5 10 (0.17%) ISO/IEC 20000
6 9 (0.15%) ISO 9001
7 8 (0.14%) Sarbanes-Oxley
8 5 (0.085%) ISO 8583
9 4 (0.068%) ISO 14001
10 2 (0.034%) FATCA
10 2 (0.034%) HL7
10 2 (0.034%) MiFID
10 2 (0.034%) PMBOK
11 1 (0.017%) COBIT
11 1 (0.017%) Dodd-Frank
11 1 (0.017%) GxP
11 1 (0.017%) ISO15022
11 1 (0.017%) ISO20022
System Software
1 1730 (29.24%) Active Directory
2 365 (6.17%) VMware Infrastructure
3 226 (3.82%) Hyper-V
4 169 (2.86%) XenApp
5 105 (1.77%) vSphere
6 75 (1.27%) XenDesktop
7 47 (0.79%) VMware ESX
8 42 (0.71%) VMware ESXi
9 41 (0.69%) Virtual Servers
10 40 (0.68%) Oracle RAC
11 32 (0.54%) Virtual Machines
12 31 (0.52%) Terminal Server
13 28 (0.47%) Terminal Services
14 25 (0.42%) Microsoft App-V
14 25 (0.42%) XenServer
15 24 (0.41%) VMware Workstation
16 21 (0.35%) IMail Server
17 18 (0.30%) Tivoli Workload Scheduler
18 16 (0.27%) Virtual Desktop
19 13 (0.22%) Citrix Presentation Server
Systems Management
1 252 (4.26%) SCCM
2 93 (1.57%) Puppet
3 76 (1.28%) Control-M
4 72 (1.22%) Backup Exec
5 70 (1.18%) SCOM
6 62 (1.05%) WSUS
7 52 (0.88%) Nagios
8 43 (0.73%) OpenAM
9 34 (0.57%) Norton AntiVirus
10 33 (0.56%) OpenView
11 26 (0.44%) CA Wily
12 24 (0.41%) ITRS Geneos
13 23 (0.39%) Cisco CUCM
14 21 (0.35%) Tivoli
15 18 (0.30%) logstash
15 18 (0.30%) Microsoft Clustering
16 15 (0.25%) DameWare
17 13 (0.22%) NetBackup
18 12 (0.20%) DatAdvantage
18 12 (0.20%) ZABBIX
Vendors
1 2048 (34.61%) Microsoft
2 751 (12.69%) Oracle
3 719 (12.15%) VMware
4 667 (11.27%) Citrix
5 508 (8.59%) Cisco
6 304 (5.14%) HP
7 219 (3.70%) IBM
8 179 (3.03%) SAP
9 142 (2.40%) iManage
10 119 (2.01%) Bloomberg
11 116 (1.96%) Apple
12 110 (1.86%) Red Hat
13 93 (1.57%) Avaya
14 85 (1.44%) Remedy
15 83 (1.40%) Dell
15 83 (1.40%) Sun
16 79 (1.34%) Symantec
17 72 (1.22%) Salesforce.com
18 66 (1.12%) Juniper
19 62 (1.05%) Sybase
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Salary: £20k - 25k per year
Posted: Yesterday
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Salary: £18k - 25k per year
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Salary: Up to £18,000 per annum
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Salary: £40000 - £45000 per annum + + bonus + package
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Basingstoke, Hampshire
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Manchester, Lancashire
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Ellesmere Port, Merseyside
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Salary: £20000 - £25000 per annum
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