The statistics below represent IT jobs advertised across the England region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Support Analyst
Rank 93 86 80
Rank change year-on-year
-7 -6
Permanent jobs requiring a Support Analyst 2687 3207 3528
As % of all permanent IT jobs located in England 2.99% 3.17% 3.35%
As % of the Job Titles category 3.10% 3.29% 3.47%
Number of salaries quoted 2344 2802 3096
Median salary £32,000 £32,500 £31,500
Median salary % change year-on-year
-1.53% +3.17%
90% offered a salary of more than £22,500 £21,500 £21,500
10% offered a salary of more than £50,000 £57,500 £53,800
UK excluding London median salary £29,000 £28,000 £27,500
% change year-on-year
+3.57% +1.81%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
86621 97333 101655
As % of all permanent IT jobs located in England 96.30% 96.27% 96.41%
Number of salaries quoted 73029 81887 82956
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £69,000 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Support Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in England

Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the England region.

Support Analyst Salary Trend in England

Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Analyst across the England region over the 3 months to 27 September 2016.

Support Analyst Salary Histogram in England

Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the England region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -17 1063 £37,000 -12.94% 78
South East -2 545 £30,000 - 55
Yorkshire +24 257 £26,875 -2.27% 19
East of England -11 221 £32,000 - 24
South West -5 171 £27,500 - 23
West Midlands +7 165 £30,000 +5.07% 20
North West -34 155 £29,750 +10.18% 13
East Midlands -21 96 £32,500 +16.07% 6
North East +13 13 £30,000 -25.00% 5
Support Analyst
UK

Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 27 September 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Support Analyst in the job title.

1 2604 (46.63%) Windows
2 1942 (34.78%) SQL
3 1822 (32.63%) Microsoft
4 1624 (29.08%) Active Directory
5 1491 (26.70%) ITIL
6 1178 (21.10%) Finance
7 1054 (18.88%) Windows Server
8 1047 (18.75%) MS Excel
9 1032 (18.48%) SQL Server
10 1024 (18.34%) MS Office
11 825 (14.77%) Windows 7
12 655 (11.73%) Linux
13 617 (11.05%) Oracle
14 597 (10.69%) VMware
15 575 (10.30%) Windows Server 2008
16 536 (9.60%) Citrix
17 529 (9.47%) Degree
18 514 (9.20%) .NET
19 511 (9.15%) MS Exchange
20 508 (9.10%) SLA
21 505 (9.04%) Unix
22 447 (8.01%) Windows Server 2012
23 439 (7.86%) Cisco
24 405 (7.25%) SharePoint
25 381 (6.82%) CRM
26 379 (6.79%) Firewall
27 372 (6.66%) Office 365
28 365 (6.54%) Java
29 362 (6.48%) IIS
30 359 (6.43%) TCP/IP

Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 511 (9.15%) MS Exchange
2 405 (7.25%) SharePoint
3 362 (6.48%) IIS
4 169 (3.03%) Exchange Server 2010
5 148 (2.65%) Apache
6 123 (2.20%) Exchange Server 2013
6 123 (2.20%) WebSphere
7 109 (1.95%) Tomcat
8 95 (1.70%) Blackberry Enterprise Server
9 88 (1.58%) BizTalk Server
10 69 (1.24%) Skype for Business
11 57 (1.02%) Exchange Server 2007
12 54 (0.97%) WebLogic
13 53 (0.95%) JBoss
14 48 (0.86%) CMS
15 41 (0.73%) Confluence
16 39 (0.70%) Exchange Server 2003
17 34 (0.61%) SharePoint 2013
18 29 (0.52%) SharePoint 2010
19 24 (0.43%) WordPress
Applications
1 1047 (18.75%) MS Excel
2 1024 (18.34%) MS Office
3 125 (2.24%) MS PowerPoint
4 51 (0.91%) MS Visio
5 20 (0.36%) Acrobat
6 19 (0.34%) MS Project
7 15 (0.27%) Spreadsheet
8 8 (0.14%) Adobe Creative Suite
9 5 (0.090%) AutoCAD
9 5 (0.090%) Mozilla Thunderbird
10 4 (0.072%) Photoshop
11 2 (0.036%) Adobe Illustrator
11 2 (0.036%) SketchUp
12 1 (0.018%) HipChat
12 1 (0.018%) ProjectWise
12 1 (0.018%) Revit
12 1 (0.018%) SPSS
Business Applications
1 155 (2.78%) Dynamics CRM
2 75 (1.34%) Oracle EBS
3 55 (0.98%) Markit EDM
4 53 (0.95%) Dynamics AX
5 50 (0.90%) Oracle EBS R12
6 48 (0.86%) SAP CO
6 48 (0.86%) SAP FI
6 48 (0.86%) SAP FI/CO
7 43 (0.77%) thinkFolio
8 37 (0.66%) Maximo
9 33 (0.59%) Unit4 Business World
10 30 (0.54%) Oracle Applications
11 29 (0.52%) LatentZero
12 28 (0.50%) SAP HCM
13 26 (0.47%) Oracle Cash Management
14 25 (0.45%) Dynamics NAV
14 25 (0.45%) Remedy ITSM
15 23 (0.41%) Aligne
16 22 (0.39%) SAP MM
16 22 (0.39%) SAP SD
Cloud Services
1 372 (6.66%) Office 365
2 124 (2.22%) SaaS
3 112 (2.01%) Amazon AWS
4 59 (1.06%) Microsoft Azure
5 38 (0.68%) SuccessFactors
6 27 (0.48%) Google Apps
7 20 (0.36%) Cloud Computing
8 8 (0.14%) Dropbox
8 8 (0.14%) PaaS
9 5 (0.090%) GitHub
9 5 (0.090%) Google Analytics
9 5 (0.090%) Mimecast
9 5 (0.090%) OneDrive
10 4 (0.072%) Azure Active Directory
10 4 (0.072%) IaaS
10 4 (0.072%) Virtual Private Cloud
11 3 (0.054%) iTunes
12 2 (0.036%) AdWords
12 2 (0.036%) Google Drive
12 2 (0.036%) IBM Cloud
Communications & Networking
1 379 (6.79%) Firewall
2 359 (6.43%) TCP/IP
3 331 (5.93%) LAN
4 320 (5.73%) WAN
5 299 (5.35%) DNS
6 254 (4.55%) VoIP
7 238 (4.26%) DHCP
8 187 (3.35%) SAN
9 185 (3.31%) VPN
10 143 (2.56%) Internet
11 112 (2.01%) Wireless
12 95 (1.70%) Intranet
13 81 (1.45%) HTTP
14 68 (1.22%) VLAN
15 65 (1.16%) Wi-Fi
16 53 (0.95%) IP Telephony
17 50 (0.90%) Cisco ASA
18 48 (0.86%) Remote Desktop
19 44 (0.79%) NAS
20 38 (0.68%) SMTP
Database & Business Intelligence
1 1032 (18.48%) SQL Server
2 236 (4.23%) SQL Server Reporting Services
3 226 (4.05%) SQL Server 2008
4 167 (2.99%) SQL Server Integration Services
5 126 (2.26%) MySQL
6 116 (2.08%) SQL Server 2012
7 114 (2.04%) Relational Database
8 105 (1.88%) Data Warehouse
9 91 (1.63%) Oracle Database
10 83 (1.49%) SQL Server 2005
11 72 (1.29%) BusinessObjects
12 58 (1.04%) RDBMS
13 50 (0.90%) Crystal Reports
14 46 (0.82%) SQL Server Analysis Services
15 44 (0.79%) Oracle BI EE
15 44 (0.79%) Oracle Reports
16 37 (0.66%) DB2
17 32 (0.57%) MS Access
17 32 (0.57%) SQL Server 2014
18 30 (0.54%) MongoDB
Development Applications
1 95 (1.70%) JIRA
2 50 (0.90%) Visual Studio
3 36 (0.64%) Oracle Forms
4 35 (0.63%) Subversion
5 31 (0.56%) Toad
6 23 (0.41%) Eclipse
7 22 (0.39%) Team Foundation Server
8 13 (0.23%) Jenkins
9 10 (0.18%) Git (software)
10 9 (0.16%) PowerBuilder
10 9 (0.16%) SQL Server Management Studio (SSMS)
11 8 (0.14%) ProC
12 7 (0.13%) Talend Open Studio
13 6 (0.11%) Ant
13 6 (0.11%) JDeveloper
13 6 (0.11%) TeamCity
14 5 (0.090%) Atlassian Bamboo
14 5 (0.090%) JUnit
14 5 (0.090%) Maven
14 5 (0.090%) Octopus Deploy
General
1 1178 (21.10%) Finance
2 317 (5.68%) Retail
3 262 (4.69%) Banking
4 211 (3.78%) Law
5 182 (3.26%) Legal
6 163 (2.92%) Back Office
7 162 (2.90%) Front Office
8 122 (2.18%) Marketing
9 118 (2.11%) Manufacturing
10 107 (1.92%) Telecoms
11 68 (1.22%) Advertising
12 57 (1.02%) Billing
12 57 (1.02%) Investment Banking
13 53 (0.95%) German Language
14 43 (0.77%) French Language
15 42 (0.75%) Publishing
16 31 (0.56%) Financial Institution
17 26 (0.47%) Dutch Language
18 25 (0.45%) General Ledger
19 23 (0.41%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 514 (9.20%) .NET
2 263 (4.71%) XML
3 238 (4.26%) HTML
4 225 (4.03%) Web Services
5 162 (2.90%) ASP.NET
6 136 (2.44%) CSS
7 86 (1.54%) FIX Protocol
8 48 (0.86%) Middleware
9 42 (0.75%) .NET Framework
10 41 (0.73%) WCF
11 39 (0.70%) JSON
11 39 (0.70%) SOAP
12 37 (0.66%) ASP.NET MVC
13 35 (0.63%) jQuery
13 35 (0.63%) LAMP
14 34 (0.61%) WebSphere MQ
15 32 (0.57%) Spring
15 32 (0.57%) XSL
16 29 (0.52%) J2EE
16 29 (0.52%) XSLT
Miscellaneous
1 350 (6.27%) Analytical Skills
2 184 (3.30%) Blackberry
3 166 (2.97%) Computer Science
4 125 (2.24%) Driving Licence
5 115 (2.06%) Management Information System
6 112 (2.01%) iPad
6 112 (2.01%) iPhone
7 108 (1.93%) Enterprise Software
8 90 (1.61%) Derivative
9 83 (1.49%) Data Centre
10 81 (1.45%) Smartphone
11 75 (1.34%) Foreign Exchange (FX)
12 70 (1.25%) Mathematics
13 68 (1.22%) Equities
14 58 (1.04%) Clustering
15 55 (0.98%) Client/Server
15 55 (0.98%) Hedge funds
16 54 (0.97%) Fixed Income
17 46 (0.82%) Fat Client
17 46 (0.82%) Thin Client
Operating Systems
1 2604 (46.63%) Windows
2 1054 (18.88%) Windows Server
3 825 (14.77%) Windows 7
4 655 (11.73%) Linux
5 575 (10.30%) Windows Server 2008
6 505 (9.04%) Unix
7 447 (8.01%) Windows Server 2012
8 266 (4.76%) Windows 8
9 246 (4.41%) Windows Server 2003
10 217 (3.89%) Windows 10
10 217 (3.89%) Windows XP
11 101 (1.81%) Android
12 80 (1.43%) Mac OS X
13 76 (1.36%) Apple iOS
14 63 (1.13%) Red Hat Enterprise Linux
15 51 (0.91%) Solaris
16 34 (0.61%) CentOS
17 28 (0.50%) Windows Vista
18 24 (0.43%) AIX
19 16 (0.29%) zOS
Processes & Methodologies
1 1491 (26.70%) ITIL
2 381 (6.82%) CRM
3 275 (4.92%) Service Management
4 259 (4.64%) ERP
5 249 (4.46%) Incident Management
6 242 (4.33%) Business Intelligence
7 227 (4.07%) Project Management
8 216 (3.87%) Problem Management
9 206 (3.69%) Service Delivery
10 200 (3.58%) Change Management
11 197 (3.53%) Agile Software Development
12 179 (3.21%) Asset Management
13 145 (2.60%) Stakeholder Management
14 139 (2.49%) E-Commerce
15 131 (2.35%) Disaster Recovery
16 120 (2.15%) Investment Management
16 120 (2.15%) ITSM
17 115 (2.06%) Continuous Improvement
18 112 (2.01%) ETL
19 106 (1.90%) Workflow
Programming Languages
1 1942 (34.78%) SQL
2 365 (6.54%) Java
3 308 (5.52%) C#
4 267 (4.78%) T-SQL
5 247 (4.42%) PowerShell
6 197 (3.53%) JavaScript
7 163 (2.92%) PL/SQL
8 131 (2.35%) VB
9 116 (2.08%) Shell Script
10 103 (1.84%) VBA
11 102 (1.83%) Perl
12 81 (1.45%) Python
13 78 (1.40%) PHP
14 77 (1.38%) Bash Shell
15 59 (1.06%) VBScript
16 56 (1.00%) C
17 44 (0.79%) VB.NET
18 41 (0.73%) C++
19 21 (0.38%) RPG
19 21 (0.38%) Ruby
Qualifications
1 529 (9.47%) Degree
2 282 (5.05%) Microsoft Certification
3 178 (3.19%) MCSE
4 148 (2.65%) ITIL Certification
5 146 (2.61%) MCP
6 137 (2.45%) Cisco Certification
7 132 (2.36%) Security Cleared
8 123 (2.20%) CCNA
9 103 (1.84%) MCSA
10 80 (1.43%) SC Cleared
11 77 (1.38%) MCITP
12 59 (1.06%) ITIL Foundation Certificate
13 43 (0.77%) MCDST
14 32 (0.57%) CCA
14 32 (0.57%) CCNP
14 32 (0.57%) VMware Certified Professional (VCP)
15 30 (0.54%) MCTS
16 19 (0.34%) MOS
17 17 (0.30%) CISSP
18 16 (0.29%) Network+ Certification
Quality Assurance & Compliance
1 508 (9.10%) SLA
2 89 (1.59%) QA
3 48 (0.86%) ISO/IEC 27001
4 41 (0.73%) PCI DSS
5 34 (0.61%) Data Quality
6 11 (0.20%) HL7
7 10 (0.18%) ISO 9001
8 9 (0.16%) Dodd-Frank
9 8 (0.14%) ISO/IEC 20000
10 7 (0.13%) ISO 8583
11 5 (0.090%) DICOM
11 5 (0.090%) Sarbanes-Oxley
12 4 (0.072%) ISO 14001
13 3 (0.054%) MiFID
14 2 (0.036%) COBIT
14 2 (0.036%) FATCA
15 1 (0.018%) EMIR
15 1 (0.018%) HMG Security Policy Framework
15 1 (0.018%) PMBOK
15 1 (0.018%) Solvency II
System Software
1 1624 (29.08%) Active Directory
2 334 (5.98%) VMware Infrastructure
3 189 (3.38%) Hyper-V
4 133 (2.38%) XenApp
5 86 (1.54%) vSphere
6 59 (1.06%) XenDesktop
7 42 (0.75%) Terminal Services
8 31 (0.56%) VMware ESX
9 29 (0.52%) IMail Server
9 29 (0.52%) VMware ESXi
10 26 (0.47%) Oracle RAC
10 26 (0.47%) Terminal Server
11 21 (0.38%) VMware Workstation
12 20 (0.36%) Virtual Servers
13 19 (0.34%) Virtual Desktop
14 14 (0.25%) Microsoft App-V
14 14 (0.25%) Tivoli Workload Scheduler
15 10 (0.18%) Virtual Machines
16 9 (0.16%) Citrix Presentation Server
17 7 (0.13%) XenServer
Systems Management
1 205 (3.67%) SCCM
2 80 (1.43%) Control-M
3 60 (1.07%) SCOM
4 59 (1.06%) Puppet
5 45 (0.81%) WSUS
6 41 (0.73%) Nagios
7 35 (0.63%) Backup Exec
8 31 (0.56%) Norton AntiVirus
9 27 (0.48%) Microsoft Clustering
9 27 (0.48%) OpenAM
10 20 (0.36%) OpenView
11 19 (0.34%) Tivoli
12 18 (0.32%) Cisco CUCM
12 18 (0.32%) ITRS Geneos
13 17 (0.30%) CA Wily
14 15 (0.27%) DameWare
14 15 (0.27%) McAfee ePO
15 13 (0.23%) NetBackup
16 12 (0.21%) DatAdvantage
16 12 (0.21%) WMI
Vendors
1 1822 (32.63%) Microsoft
2 617 (11.05%) Oracle
3 597 (10.69%) VMware
4 536 (9.60%) Citrix
5 439 (7.86%) Cisco
6 231 (4.14%) SAP
7 214 (3.83%) HP
8 167 (2.99%) IBM
9 137 (2.45%) Apple
9 137 (2.45%) iManage
10 93 (1.67%) Red Hat
11 81 (1.45%) Bloomberg
12 73 (1.31%) Salesforce.com
13 69 (1.24%) Dell
13 69 (1.24%) Sun
14 68 (1.22%) Remedy
15 66 (1.18%) Google
16 63 (1.13%) CheckPoint
17 62 (1.11%) Avaya
18 59 (1.06%) Informatica
Oxford, Oxfordshire
Corriculo
Salary: From £20,000 to £30,000 per annum
Posted: 1 hour ago
Birmingham, West Midlands (County)
Computer People
Salary: £25000.00 - £30000.00 per annum
Posted: 2 hours ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £28000.00 - £32000.00 per annum
Posted: 1 hour ago
Stockton-On-Tees, Cleveland
Solutions Recruitment
Salary: From £21,000 to £21,000 per annum
Posted: 4 hours ago
Chorley, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £40000.00 per annum
Posted: 3 hours ago
Woking, Surrey
William-Arthur & Associates
Salary: Up to £32,000 per annum + extensive benefits - listed in ad
Posted: 2 hours ago
Solihull, West Midlands (County)
Erin Associates
Salary: £29000 - £30000 per annum + 15% shift allowance & benefits
Posted: 1 hour ago
Bournemouth, Dorset
Circle Recruitment
Salary: benefits+bonus
Posted: 3 hours ago
London
Pioneer Search
Salary: £40000.00 - £50000.00 per annum
Posted: 4 hours ago
London
Michael Bailey Associates
Salary: Market Rates
Posted: 2 hours ago
Peterborough, Cambridgeshire
Spring Technology
Salary: £20000.00 - £25000.00 per annum + bonus and benefits
Posted: 3 hours ago
Romford, Essex
Kyna Associates
Salary: £35000 Per Annum plus Benefits
Posted: Yesterday
Morden, Surrey
Involved Solutions Ltd
Salary: £33000 - £35000.00 per annum + Bonus + Benefits
Posted: 3 hours ago
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £17000 - £20000 per annum + benefits
Posted: 23 hours ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £19000.00 - £21500.00 per annum + Benefits
Posted: Yesterday
City, London
Harrington Starr
Salary: ing
Posted: 1 hour ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £35000 - £50000 per annum + Excellent Benefits
Posted: 3 hours ago
Manchester, Lancashire
Senitor Associates
Salary: £25000 per annum + Benefits Package
Posted: 4 hours ago
Hertfordshire
TELSTRA Associates
Salary: From £50,000 to £60,000 per annum £45-60k+
Posted: 3 hours ago
London
Douglas-Scott
Salary: £30000 - £33000 per annum + Good Package
Posted: Yesterday
Hull, North Humberside
Spring Technology
Salary: £25000.00 - £30000.00 per annum
Posted: 19 hours ago
Coalville, Leicestershire
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 per annum
Posted: 20 hours ago
Manchester, Lancashire
Circle Recruitment
Salary: £25000 - £37000 per annum + Benefits
Posted: 19 hours ago
Northamptonshire
TEKsystems
Salary: £20000 - £30000 per annum + Bonus & Benefits
Posted: Yesterday
Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £55000.00 - £62000.00 per annum + benefits
Posted: 3 hours ago
Bedfordshire
HAYS INFORMATION TECHNOLOGY
Salary: Competitive
Posted: 19 hours ago
Abingdon, Oxfordshire
Rockfield
Salary: From £28,000 to £35,000 per annum including pension, profit share
Posted: Yesterday
London
Ashdown IT
Salary: £32000 - £36000 per annum + benefits
Posted: Yesterday
London
Ashdown IT
Salary: £25000 - £30000 per annum + Benefits
Posted: 19 hours ago
City, London
Harrington Starr
Salary: £45000 - £55000 per annum + Bonus + Benefits + Training
Posted: 20 hours ago