The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Support Analyst
Rank 86 92 99
Rank change year-on-year
+6 +7
Permanent jobs requiring a Support Analyst 3079 3320 3306
As % of all permanent IT jobs located in England 3.18% 3.17% 2.97%
As % of the Job Titles category 3.31% 3.29% 3.07%
Number of salaries quoted 2634 2913 2910
Average salary £32,500 £31,500 £32,500
Average salary % change year-on-year
+3.17% -3.07%
90% offered a salary of more than £22,500 £21,500 £21,500
10% offered a salary of more than £52,500 £55,000 £52,500
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
93119 101042 107544
As % of all permanent IT jobs located in England 96.31% 96.53% 96.46%
Number of salaries quoted 79018 83306 88027
Average salary £47,000 £45,000 £45,000
Average salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the England region.

Support Analyst Salary Trend in England

Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Analyst across the England region over the 3 months to 1 May 2016.

Support Analyst Salary Histogram in England

Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the England region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -21 1315 £37,500 - 97
South East +19 704 £30,000 +13.20% 65
East of England -3 228 £28,000 -6.66% 18
Yorkshire +32 220 £25,000 -6.54% 25
West Midlands +19 173 £27,500 +10.00% 19
South West -6 167 £26,597 +0.36% 25
North West +49 160 £26,500 +3.92% 14
East Midlands +27 133 £30,000 +9.09% 9
North East -8 3 £50,000 +66.66% 2
Midlands -2 2 £40,000 +81.81%
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 1 May 2016, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 2773 (46.15%) Windows
2 2144 (35.68%) SQL
3 2033 (33.83%) Microsoft
4 1664 (27.69%) Active Directory
5 1604 (26.69%) ITIL
6 1392 (23.17%) Finance
7 1178 (19.60%) MS Office
8 1125 (18.72%) Windows Server
9 1115 (18.56%) MS Excel
10 1089 (18.12%) SQL Server
11 906 (15.08%) Windows 7
12 849 (14.13%) Oracle
13 727 (12.10%) VMware
14 715 (11.90%) Windows Server 2008
15 706 (11.75%) Degree
16 700 (11.65%) Linux
17 687 (11.43%) Unix
18 676 (11.25%) Citrix
19 647 (10.77%) MS Exchange
20 631 (10.50%) SLA
21 566 (9.42%) Windows Server 2012
22 529 (8.80%) .NET
23 507 (8.44%) Cisco
24 471 (7.84%) Analytical Skills
25 441 (7.34%) Firewall
26 422 (7.02%) Java
27 415 (6.91%) Microsoft Certification
28 410 (6.82%) IIS
29 394 (6.56%) VMware Infrastructure
30 389 (6.47%) TCP/IP

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 1 May 2016, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 647 (10.77%) MS Exchange
2 410 (6.82%) IIS
3 361 (6.01%) SharePoint
4 249 (4.14%) Exchange Server 2010
5 188 (3.13%) Tomcat
6 181 (3.01%) Apache
7 172 (2.86%) Exchange Server 2013
8 117 (1.95%) WebSphere
9 111 (1.85%) Blackberry Enterprise Server
10 108 (1.80%) Exchange Server 2007
11 94 (1.56%) Skype for Business
12 92 (1.53%) JBoss
13 75 (1.25%) BizTalk Server
14 67 (1.11%) WebLogic
15 51 (0.85%) CMS
16 46 (0.77%) Exchange Server 2003
16 46 (0.77%) SharePoint 2010
17 40 (0.67%) Exchange Server 2000
18 39 (0.65%) Confluence
19 34 (0.57%) SharePoint 2013
Applications
1 1178 (19.60%) MS Office
2 1115 (18.56%) MS Excel
3 126 (2.10%) MS PowerPoint
4 39 (0.65%) MS Visio
5 23 (0.38%) MS Project
6 22 (0.37%) Spreadsheet
7 14 (0.23%) Acrobat
8 11 (0.18%) Adobe Creative Suite
9 6 (0.100%) AutoCAD
10 3 (0.050%) InfoPath
10 3 (0.050%) MicroStation
10 3 (0.050%) ProjectWise
10 3 (0.050%) Revit
11 2 (0.033%) QuarkXPress
11 2 (0.033%) SOLIDWORKS
12 1 (0.017%) Photoshop
Business Applications
1 124 (2.06%) Dynamics CRM
2 70 (1.16%) Oracle EBS
3 57 (0.95%) Oracle EBS R12
4 55 (0.92%) thinkFolio
5 54 (0.90%) Oracle Financials
6 47 (0.78%) Oracle Applications
7 39 (0.65%) SAP CO
7 39 (0.65%) SAP FI
7 39 (0.65%) SAP FI/CO
8 33 (0.55%) Dynamics AX
9 32 (0.53%) Markit EDM
10 31 (0.52%) Oracle Retail
11 28 (0.47%) Oracle HRMS
11 28 (0.47%) Oracle iRecruitment
12 25 (0.42%) Dynamics NAV
13 24 (0.40%) Oracle Payroll
13 24 (0.40%) Unit4 Business World
14 20 (0.33%) Salerio
15 19 (0.32%) Oracle Receivables
16 18 (0.30%) Oracle Assets
Cloud Services
1 340 (5.66%) Office 365
2 142 (2.36%) Amazon AWS
3 119 (1.98%) SaaS
4 64 (1.07%) Microsoft Azure
5 38 (0.63%) Google Apps
6 24 (0.40%) IaaS
7 22 (0.37%) SuccessFactors
8 21 (0.35%) Cloud Computing
9 20 (0.33%) Amazon EC2
10 16 (0.27%) Mimecast
10 16 (0.27%) Virtual Private Cloud
11 14 (0.23%) Joyent
12 6 (0.100%) Dropbox
13 5 (0.083%) Adobe Creative Cloud
14 4 (0.067%) PaaS
15 3 (0.050%) Amazon CloudWatch
15 3 (0.050%) Amazon ELB
15 3 (0.050%) Amazon S3
15 3 (0.050%) Amazon SQS
15 3 (0.050%) AWS CloudFormation
Communications & Networking
1 441 (7.34%) Firewall
2 389 (6.47%) TCP/IP
3 325 (5.41%) DNS
4 304 (5.06%) LAN
5 263 (4.38%) VPN
6 258 (4.29%) WAN
7 235 (3.91%) SAN
8 221 (3.68%) DHCP
9 176 (2.93%) VoIP
10 147 (2.45%) Internet
11 90 (1.50%) Wireless
12 67 (1.11%) NAS
12 67 (1.11%) SSL
13 63 (1.05%) VLAN
14 58 (0.97%) HTTP
15 51 (0.85%) Remote Desktop
16 48 (0.80%) Wi-Fi
17 46 (0.77%) Intranet
17 46 (0.77%) iSCSI
18 40 (0.67%) LDAP
Database & Business Intelligence
1 1089 (18.12%) SQL Server
2 198 (3.30%) SQL Server 2008
3 189 (3.15%) MySQL
4 186 (3.10%) SQL Server Reporting Services
5 159 (2.65%) Relational Database
6 127 (2.11%) SQL Server Integration Services
7 112 (1.86%) BusinessObjects
8 111 (1.85%) Oracle Database
9 92 (1.53%) SQL Server 2012
10 82 (1.36%) SQL Server 2005
11 81 (1.35%) Data Warehouse
12 65 (1.08%) Oracle Reports
13 56 (0.93%) RDBMS
14 52 (0.87%) Crystal Reports
15 39 (0.65%) Oracle BI EE
15 39 (0.65%) SQL Server Analysis Services
16 31 (0.52%) MS Access
16 31 (0.52%) Oracle Database 11g
17 23 (0.38%) SAP BW
18 21 (0.35%) Oracle Database 10g
Development Applications
1 124 (2.06%) JIRA
2 43 (0.72%) Visual Studio
3 40 (0.67%) Toad
4 36 (0.60%) Subversion
5 33 (0.55%) Team Foundation Server
6 29 (0.48%) SQL Server Management Studio (SSMS)
7 22 (0.37%) Git (software)
8 16 (0.27%) Firebug
8 16 (0.27%) PowerBuilder
9 15 (0.25%) Jenkins
10 12 (0.20%) Eclipse
11 11 (0.18%) Oracle Forms
12 10 (0.17%) Visual Studio Team System
13 7 (0.12%) MSI
14 6 (0.100%) VisualVM
15 4 (0.067%) Ant
15 4 (0.067%) Maven
15 4 (0.067%) VSS/SourceSafe
16 3 (0.050%) ClearCase
16 3 (0.050%) Dreamweaver
General
1 1392 (23.17%) Finance
2 282 (4.69%) Banking
2 282 (4.69%) Retail
3 270 (4.49%) Front Office
4 242 (4.03%) Law
5 198 (3.30%) Legal
6 145 (2.41%) Telecoms
7 118 (1.96%) Back Office
8 102 (1.70%) Manufacturing
9 86 (1.43%) Investment Banking
10 77 (1.28%) Financial Institution
10 77 (1.28%) German Language
11 72 (1.20%) Advertising
12 57 (0.95%) Marketing
13 56 (0.93%) Billing
14 48 (0.80%) French Language
15 42 (0.70%) Publishing
16 41 (0.68%) Pharmaceutical
17 33 (0.55%) Local Government
18 25 (0.42%) Games
Libraries, Frameworks & Software Standards
1 529 (8.80%) .NET
2 288 (4.79%) HTML
3 247 (4.11%) XML
4 190 (3.16%) CSS
5 167 (2.78%) ASP.NET
6 163 (2.71%) Web Services
7 145 (2.41%) FIX Protocol
8 74 (1.23%) Middleware
9 59 (0.98%) LAMP
10 44 (0.73%) J2EE
11 42 (0.70%) WebSphere MQ
12 38 (0.63%) ASP.NET MVC
12 38 (0.63%) WCF
13 30 (0.50%) EDI
13 30 (0.50%) Spring
14 29 (0.48%) Software Packaging
15 26 (0.43%) ASP.NET MVC 4
15 26 (0.43%) HTML5
16 24 (0.40%) .NET Framework
16 24 (0.40%) ASP.NET Web Forms
Miscellaneous
1 471 (7.84%) Analytical Skills
2 255 (4.24%) Blackberry
3 218 (3.63%) Computer Science
4 174 (2.90%) Management Information System
5 158 (2.63%) Hedge funds
6 137 (2.28%) Derivative
7 136 (2.26%) Foreign Exchange (FX)
8 115 (1.91%) Equities
9 104 (1.73%) Fixed Income
10 102 (1.70%) Mathematics
11 97 (1.61%) Data Centre
12 94 (1.56%) iPhone
13 92 (1.53%) Enterprise Software
13 92 (1.53%) iPad
14 85 (1.41%) Driving Licence
15 80 (1.33%) Client/Server
16 74 (1.23%) Video Conferencing
17 59 (0.98%) AS400
17 59 (0.98%) Clustering
18 56 (0.93%) Replication
Operating Systems
1 2773 (46.15%) Windows
2 1125 (18.72%) Windows Server
3 906 (15.08%) Windows 7
4 715 (11.90%) Windows Server 2008
5 700 (11.65%) Linux
6 687 (11.43%) Unix
7 566 (9.42%) Windows Server 2012
8 348 (5.79%) Windows 8
9 309 (5.14%) Windows Server 2003
10 301 (5.01%) Windows XP
11 164 (2.73%) Android
12 127 (2.11%) Windows 10
13 118 (1.96%) Apple iOS
14 80 (1.33%) Red Hat Enterprise Linux
15 72 (1.20%) Solaris
16 64 (1.07%) Windows 2000 Server
17 63 (1.05%) Mac OS X
18 56 (0.93%) AIX
19 38 (0.63%) CentOS
20 24 (0.40%) Mac OS
Processes & Methodologies
1 1604 (26.69%) ITIL
2 313 (5.21%) CRM
3 309 (5.14%) Service Management
4 286 (4.76%) Problem Management
5 280 (4.66%) Service Delivery
6 259 (4.31%) Incident Management
7 232 (3.86%) Disaster Recovery
8 231 (3.84%) ERP
9 230 (3.83%) Change Management
10 220 (3.66%) Project Management
11 214 (3.56%) Root Cause Analysis
12 176 (2.93%) Business Intelligence
13 171 (2.85%) Asset Management
14 156 (2.60%) Time Management
15 154 (2.56%) Mentoring
16 143 (2.38%) ITIL V3
17 137 (2.28%) Agile Software Development
18 133 (2.21%) E-Commerce
18 133 (2.21%) Investment Management
19 125 (2.08%) ITSM
Programming Languages
1 2144 (35.68%) SQL
2 422 (7.02%) Java
3 296 (4.93%) PowerShell
4 289 (4.81%) C#
5 260 (4.33%) JavaScript
6 211 (3.51%) Perl
7 187 (3.11%) PL/SQL
8 144 (2.40%) T-SQL
9 139 (2.31%) VB
10 133 (2.21%) Shell Script
11 120 (2.00%) Python
12 111 (1.85%) VBA
13 97 (1.61%) Bash Shell
14 91 (1.51%) VB.NET
15 78 (1.30%) VBScript
16 73 (1.21%) C
17 70 (1.16%) PHP
18 53 (0.88%) C++
19 38 (0.63%) Ruby
20 25 (0.42%) RPG
Qualifications
1 706 (11.75%) Degree
2 415 (6.91%) Microsoft Certification
3 227 (3.78%) MCSE
4 186 (3.10%) Cisco Certification
5 175 (2.91%) ITIL Certification
5 175 (2.91%) MCP
6 162 (2.70%) Security Cleared
7 158 (2.63%) CCNA
8 134 (2.23%) MCSA
9 124 (2.06%) SC Cleared
10 91 (1.51%) ITIL Foundation Certificate
11 84 (1.40%) MCITP
12 72 (1.20%) MCDST
13 48 (0.80%) VMware Certified Professional (VCP)
14 47 (0.78%) CCNP
15 44 (0.73%) MOS
16 32 (0.53%) A+ Certification
17 30 (0.50%) MCTS
18 24 (0.40%) Citrix Certification
19 23 (0.38%) CCA
Quality Assurance & Compliance
1 631 (10.50%) SLA
2 130 (2.16%) QA
3 32 (0.53%) ISO/IEC 27001
4 28 (0.47%) Data Quality
5 10 (0.17%) Sarbanes-Oxley
6 9 (0.15%) ISO/IEC 20000
6 9 (0.15%) PCI DSS
7 4 (0.067%) COBIT
7 4 (0.067%) ISO 9001
8 2 (0.033%) ISO 14001
8 2 (0.033%) PMBOK
9 1 (0.017%) Dodd-Frank
9 1 (0.017%) GxP
9 1 (0.017%) ISO15022
9 1 (0.017%) ISO20022
9 1 (0.017%) SEPA
System Software
1 1664 (27.69%) Active Directory
2 394 (6.56%) VMware Infrastructure
3 214 (3.56%) Hyper-V
4 192 (3.20%) XenApp
5 109 (1.81%) vSphere
6 68 (1.13%) XenDesktop
7 60 (1.00%) VMware ESX
8 43 (0.72%) VMware ESXi
9 38 (0.63%) Terminal Services
10 35 (0.58%) VMware Workstation
11 34 (0.57%) Terminal Server
12 33 (0.55%) Oracle RAC
13 32 (0.53%) XenServer
14 18 (0.30%) Microsoft App-V
15 17 (0.28%) Tivoli Workload Scheduler
16 15 (0.25%) Microsoft Virtual Server
16 15 (0.25%) Samba
17 13 (0.22%) IMail Server
18 10 (0.17%) Citrix Presentation Server
19 6 (0.100%) VMware Server
Systems Management
1 261 (4.34%) SCCM
2 88 (1.46%) Puppet
3 65 (1.08%) Backup Exec
4 61 (1.02%) SCOM
5 60 (1.00%) Control-M
6 57 (0.95%) Nagios
7 51 (0.85%) WSUS
8 33 (0.55%) ITRS Geneos
9 32 (0.53%) OpenAM
10 30 (0.50%) OpenView
11 25 (0.42%) Norton AntiVirus
12 20 (0.33%) CA Wily
12 20 (0.33%) logstash
12 20 (0.33%) Tivoli
13 18 (0.30%) Cisco CUCM
14 14 (0.23%) DameWare
15 11 (0.18%) Systems Management Server (SMS)
16 9 (0.15%) WMI
17 8 (0.13%) Oracle Enterprise Manager
17 8 (0.13%) ZABBIX
Vendors
1 2033 (33.83%) Microsoft
2 849 (14.13%) Oracle
3 727 (12.10%) VMware
4 676 (11.25%) Citrix
5 507 (8.44%) Cisco
6 288 (4.79%) HP
7 245 (4.08%) IBM
8 159 (2.65%) SAP
9 136 (2.26%) Bloomberg
10 130 (2.16%) iManage
11 122 (2.03%) Apple
12 114 (1.90%) Avaya
13 101 (1.68%) Red Hat
14 90 (1.50%) Sybase
15 87 (1.45%) Remedy
16 80 (1.33%) Sun
17 73 (1.21%) Dell
17 73 (1.21%) Symantec
18 69 (1.15%) Juniper
19 67 (1.11%) Salesforce.com
City, London
Harrington Starr
Salary: £30000 - £45000 per annum
Posted: Yesterday
High Wycombe, Buckinghamshire
AWD Recruitment
Salary: up to £32,000 per annum
Posted: Yesterday
West Sussex
ARC IT Recruitment Ltd
Salary: £40000 Per Annum
Posted: Yesterday
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: From £20,000 to £25,000 per annum
Posted: Yesterday
London
Hays Finance Technology
Salary: £25000.00 - £35000.00 per annum
Posted: Yesterday
City, London
Hays Finance Technology
Salary: £65000.00 - £75000.00 per annum + bonus
Posted: Yesterday
Basingstoke, Hampshire
Capita Resourcing - IT Resourcing
Salary: £25000 - £30000 per annum + Benefits
Posted: Yesterday
Manchester, Lancashire
Circle Recruitment
Salary: £25000 - £45000 per annum + Benefits
Posted: Yesterday
South East London
Dunsdon Rose
Salary: From £25,000 to £32,000 per annum Bonus + Benefits Package
Posted: Yesterday
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £20000 per annum
Posted: Yesterday
City, London
Ashdown IT
Salary: £35000 - £40000 per annum
Posted: Yesterday
City, London
Ashdown IT
Salary: £34000 - £37000 per annum
Posted: Yesterday
City, London
Ashdown IT
Salary: £38000 - £40000 per annum
Posted: Yesterday
West London
Vadis People
Salary: circa £50,000-£60,000pa
Posted: Yesterday
Greater Manchester
Foresight Recruitment Solutions Ltd
Salary: From £28,000 to £35,000 per annum
Posted: Yesterday
Gatwick, West Sussex
ARC IT Recruitment Ltd
Salary: From £33,000 to £35,000 per annum Plus Bonus and Benefits
Posted: Yesterday
Bristol, Avon
Emponics Ltd
Salary: £18000 - £25000 per annum + benefits
Posted: Yesterday
City, London
Affinity Recruitment Ltd
Salary: From £28,000 to £32,000 per annum
Posted: Yesterday
Milton Keynes, Buckinghamshire
Oscar
Salary: £26000 - £30000 per annum + Benefits
Posted: Yesterday
Bedford, Bedfordshire
Complete Tech Limited
Salary: Up to £25,000 per annum + Bonus + Benefits
Posted: Yesterday
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: From £20,000 to £30,000 per annum
Posted: Yesterday
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: Up to £38,000 per annum
Posted: Yesterday
Orpington, Kent
ARC IT Recruitment Ltd
Salary: From £20,000 to £25,000 per annum + Benefits + Training Scheme
Posted: Yesterday
Bradford, West Yorkshire
Integrity IT Solutions
Salary: Unspecified Up to £23k+Benefits
Posted: Yesterday
Bury St. Edmunds, Suffolk
Capita Resourcing - IT Resourcing
Salary: £24000 - £28000 per annum + Benefits
Posted: Yesterday
Sheffield, South Yorkshire
CV Screen Ltd
Salary: to £22,000 + Benefits
Posted: Yesterday
Horsham, West Sussex
ninesharp
Salary: £35000 - £40000 per annum + excellent benefits, pension etc
Posted: Yesterday
London
Lorien Resourcing
Salary: £45000 - £65000 per annum + Bonus + Pension + Health care
Posted: Yesterday
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: From £25,000 to £35,000 per annum
Posted: Yesterday
Abingdon, Oxfordshire
Bluetownonline
Salary: £20000 per annum
Posted: Yesterday