The statistics below represent IT jobs advertised across the England region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 July 2016 with a comparison to same period over 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Support Analyst
Rank 86 85 88
Rank change year-on-year
-1 +3
Permanent jobs requiring a Support Analyst 2830 3362 3587
As % of all permanent IT jobs located in England 3.09% 3.28% 3.27%
As % of the Job Titles category 3.20% 3.41% 3.39%
Number of salaries quoted 2485 2911 3241
Median salary £31,000 £33,000 £30,000
Median salary % change year-on-year
-6.06% +10.00%
90% offered a salary of more than £21,500 £22,000 £21,500
10% offered a salary of more than £50,000 £60,000 £50,000
UK excluding London median salary £28,500 £27,500 £27,000
% change year-on-year
+3.63% +1.85%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88424 98706 105739
As % of all permanent IT jobs located in England 96.44% 96.31% 96.47%
Number of salaries quoted 75252 82384 86955
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in England

Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the England region.

Support Analyst Salary Trend in England

Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Analyst across the England region over the 3 months to 29 July 2016.

Support Analyst Salary Histogram in England

Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the England region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -21 1136 £37,500 -11.76% 85
South East +2 611 £28,250 -0.87% 59
Yorkshire +41 262 £27,500 - 18
East of England -4 244 £30,000 +5.26% 20
West Midlands +10 169 £28,500 -2.56% 10
North West +2 143 £27,500 +1.85% 22
South West -23 142 £27,500 - 14
East Midlands +10 121 £32,500 +38.29% 12
North East +3 10 £40,000 +33.33% 3
Support Analyst
UK

Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 29 July 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Support Analyst in the job title.

1 2713 (45.88%) Windows
2 2118 (35.82%) SQL
3 1968 (33.28%) Microsoft
4 1732 (29.29%) Active Directory
5 1528 (25.84%) ITIL
6 1260 (21.31%) Finance
7 1177 (19.91%) MS Office
8 1137 (19.23%) MS Excel
9 1110 (18.77%) Windows Server
10 1077 (18.21%) SQL Server
11 905 (15.31%) Windows 7
12 698 (11.80%) Oracle
13 667 (11.28%) VMware
14 657 (11.11%) Linux
15 636 (10.76%) Windows Server 2008
16 626 (10.59%) Degree
17 609 (10.30%) Citrix
18 594 (10.05%) Unix
19 576 (9.74%) MS Exchange
20 564 (9.54%) SLA
21 509 (8.61%) Windows Server 2012
22 502 (8.49%) .NET
23 484 (8.19%) Cisco
24 427 (7.22%) Firewall
25 414 (7.00%) Analytical Skills
26 403 (6.82%) SharePoint
27 398 (6.73%) IIS
28 378 (6.39%) Java
29 372 (6.29%) CRM
30 367 (6.21%) Office 365

Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 576 (9.74%) MS Exchange
2 403 (6.82%) SharePoint
3 398 (6.73%) IIS
4 199 (3.37%) Exchange Server 2010
5 173 (2.93%) Apache
6 143 (2.42%) Tomcat
7 131 (2.22%) Exchange Server 2013
8 130 (2.20%) WebSphere
9 101 (1.71%) Blackberry Enterprise Server
10 91 (1.54%) BizTalk Server
11 80 (1.35%) Skype for Business
12 76 (1.29%) Exchange Server 2007
13 74 (1.25%) JBoss
14 62 (1.05%) WebLogic
15 51 (0.86%) CMS
16 50 (0.85%) Confluence
17 43 (0.73%) Exchange Server 2003
18 42 (0.71%) SharePoint 2013
19 41 (0.69%) Oracle HTTP Server
20 28 (0.47%) SharePoint 2010
Applications
1 1177 (19.91%) MS Office
2 1137 (19.23%) MS Excel
3 150 (2.54%) MS PowerPoint
4 54 (0.91%) MS Visio
5 26 (0.44%) Spreadsheet
6 19 (0.32%) Acrobat
6 19 (0.32%) MS Project
7 13 (0.22%) Adobe Creative Suite
8 6 (0.10%) AutoCAD
9 4 (0.068%) Photoshop
10 2 (0.034%) Adobe Illustrator
10 2 (0.034%) SketchUp
11 1 (0.017%) SPSS
Business Applications
1 158 (2.67%) Dynamics CRM
2 74 (1.25%) Oracle EBS
3 56 (0.95%) Oracle EBS R12
4 55 (0.93%) Markit EDM
5 52 (0.88%) SAP CO
5 52 (0.88%) SAP FI
5 52 (0.88%) SAP FI/CO
6 49 (0.83%) thinkFolio
7 47 (0.79%) Dynamics AX
8 45 (0.76%) Oracle Applications
9 35 (0.59%) Oracle Financials
10 29 (0.49%) LatentZero
10 29 (0.49%) Oracle iRecruitment
11 28 (0.47%) Dynamics NAV
12 27 (0.46%) Maximo
13 24 (0.41%) Unit4 Business World
14 23 (0.39%) Oracle HRMS
14 23 (0.39%) Remedy ITSM
14 23 (0.39%) Salesforce.com CRM
15 22 (0.37%) Oracle Payroll
Cloud Services
1 367 (6.21%) Office 365
2 142 (2.40%) Amazon AWS
3 137 (2.32%) SaaS
4 72 (1.22%) Microsoft Azure
5 34 (0.58%) Google Apps
6 23 (0.39%) Cloud Computing
6 23 (0.39%) SuccessFactors
7 8 (0.14%) IaaS
8 7 (0.12%) Dropbox
8 7 (0.12%) Virtual Private Cloud
9 6 (0.10%) Mimecast
10 5 (0.085%) Amazon EC2
10 5 (0.085%) Azure Active Directory
10 5 (0.085%) PaaS
11 4 (0.068%) Google Analytics
11 4 (0.068%) OneDrive
12 3 (0.051%) IBM SmartCloud
12 3 (0.051%) iTunes
13 2 (0.034%) Google Drive
13 2 (0.034%) Joyent
Communications & Networking
1 427 (7.22%) Firewall
2 357 (6.04%) TCP/IP
3 335 (5.67%) LAN
4 311 (5.26%) DNS
4 311 (5.26%) WAN
5 235 (3.97%) DHCP
6 225 (3.81%) VoIP
7 216 (3.65%) SAN
8 214 (3.62%) VPN
9 131 (2.22%) Internet
10 112 (1.89%) Wireless
11 87 (1.47%) HTTP
12 74 (1.25%) Intranet
13 68 (1.15%) NAS
14 61 (1.03%) Wi-Fi
15 56 (0.95%) Cisco ASA
16 54 (0.91%) VLAN
17 46 (0.78%) IP Telephony
17 46 (0.78%) LDAP
18 41 (0.69%) MPLS
Database & Business Intelligence
1 1077 (18.21%) SQL Server
2 238 (4.03%) SQL Server Reporting Services
3 233 (3.94%) SQL Server 2008
4 163 (2.76%) SQL Server Integration Services
5 162 (2.74%) MySQL
6 145 (2.45%) Relational Database
7 112 (1.89%) SQL Server 2012
8 97 (1.64%) BusinessObjects
9 91 (1.54%) Oracle Database
10 87 (1.47%) Data Warehouse
11 81 (1.37%) SQL Server 2005
12 68 (1.15%) RDBMS
13 59 (1.00%) SQL Server Analysis Services
14 54 (0.91%) Crystal Reports
15 46 (0.78%) Oracle Reports
16 32 (0.54%) Oracle BI EE
17 30 (0.51%) MS Access
18 27 (0.46%) SQL Server 2014
19 24 (0.41%) DB2
20 19 (0.32%) DTS
Development Applications
1 105 (1.78%) JIRA
2 50 (0.85%) Subversion
3 42 (0.71%) Toad
4 41 (0.69%) Visual Studio
5 25 (0.42%) Team Foundation Server
6 20 (0.34%) Oracle Forms
7 13 (0.22%) Eclipse
8 12 (0.20%) Git (software)
8 12 (0.20%) Jenkins
8 12 (0.20%) PowerBuilder
9 11 (0.19%) SQL Server Management Studio (SSMS)
10 6 (0.10%) JDeveloper
10 6 (0.10%) Talend Open Studio
11 5 (0.085%) Ant
11 5 (0.085%) ClearCase
11 5 (0.085%) Firebug
11 5 (0.085%) Octopus Deploy
11 5 (0.085%) TeamCity
12 4 (0.068%) Atlassian Bamboo
12 4 (0.068%) VisualVM
General
1 1260 (21.31%) Finance
2 299 (5.06%) Retail
3 250 (4.23%) Banking
4 232 (3.92%) Law
5 228 (3.86%) Front Office
6 210 (3.55%) Legal
7 140 (2.37%) Back Office
8 132 (2.23%) Telecoms
9 126 (2.13%) Manufacturing
10 90 (1.52%) Marketing
11 66 (1.12%) Advertising
12 63 (1.07%) German Language
13 62 (1.05%) Billing
14 61 (1.03%) Investment Banking
15 53 (0.90%) French Language
16 47 (0.79%) Publishing
17 46 (0.78%) Financial Institution
18 44 (0.74%) Pharmaceutical
19 26 (0.44%) Local Government
20 23 (0.39%) Games
Libraries, Frameworks & Software Standards
1 502 (8.49%) .NET
2 306 (5.18%) HTML
3 261 (4.41%) XML
4 225 (3.81%) Web Services
5 169 (2.86%) CSS
6 149 (2.52%) ASP.NET
7 129 (2.18%) FIX Protocol
8 53 (0.90%) Middleware
9 47 (0.79%) LAMP
10 45 (0.76%) .NET Framework
11 44 (0.74%) WCF
12 37 (0.63%) J2EE
13 35 (0.59%) ASP.NET MVC
14 34 (0.58%) WebSphere MQ
15 32 (0.54%) Spring
16 28 (0.47%) jQuery
17 27 (0.46%) SOAP
17 27 (0.46%) XSL
18 26 (0.44%) EDI
19 24 (0.41%) ODBC
Miscellaneous
1 414 (7.00%) Analytical Skills
2 222 (3.75%) Blackberry
3 164 (2.77%) Computer Science
4 143 (2.42%) Derivative
5 138 (2.33%) Management Information System
6 134 (2.27%) Driving Licence
7 118 (2.00%) Foreign Exchange (FX)
8 114 (1.93%) iPad
9 112 (1.89%) iPhone
10 107 (1.81%) Enterprise Software
11 106 (1.79%) Mathematics
12 104 (1.76%) Equities
13 88 (1.49%) Smartphone
14 86 (1.45%) Data Centre
15 81 (1.37%) Hedge funds
16 73 (1.23%) Fixed Income
17 66 (1.12%) Clustering
18 64 (1.08%) Client/Server
19 45 (0.76%) Video Conferencing
20 43 (0.73%) SWIFT
Operating Systems
1 2713 (45.88%) Windows
2 1110 (18.77%) Windows Server
3 905 (15.31%) Windows 7
4 657 (11.11%) Linux
5 636 (10.76%) Windows Server 2008
6 594 (10.05%) Unix
7 509 (8.61%) Windows Server 2012
8 284 (4.80%) Windows 8
9 242 (4.09%) Windows Server 2003
10 228 (3.86%) Windows XP
11 189 (3.20%) Windows 10
12 126 (2.13%) Android
13 93 (1.57%) Apple iOS
14 86 (1.45%) Red Hat Enterprise Linux
15 73 (1.23%) Mac OS X
16 48 (0.81%) Solaris
17 35 (0.59%) CentOS
18 26 (0.44%) AIX
19 25 (0.42%) Windows 2000 Server
20 16 (0.27%) Mac OS
Processes & Methodologies
1 1528 (25.84%) ITIL
2 372 (6.29%) CRM
3 269 (4.55%) Incident Management
4 260 (4.40%) Service Management
5 239 (4.04%) Problem Management
6 237 (4.01%) ERP
7 231 (3.91%) Business Intelligence
7 231 (3.91%) Change Management
8 228 (3.86%) Project Management
9 216 (3.65%) Service Delivery
10 194 (3.28%) Asset Management
11 185 (3.13%) Disaster Recovery
12 160 (2.71%) Agile Software Development
13 158 (2.67%) Time Management
14 153 (2.59%) Root Cause Analysis
15 142 (2.40%) Investment Management
16 134 (2.27%) Mentoring
17 133 (2.25%) E-Commerce
18 114 (1.93%) Continuous Improvement
19 113 (1.91%) User Acceptance Testing
Programming Languages
1 2118 (35.82%) SQL
2 378 (6.39%) Java
3 273 (4.62%) PowerShell
4 261 (4.41%) C#
5 235 (3.97%) JavaScript
6 222 (3.75%) T-SQL
7 169 (2.86%) PL/SQL
8 155 (2.62%) Perl
9 132 (2.23%) VB
10 123 (2.08%) VBA
11 111 (1.88%) Bash Shell
11 111 (1.88%) Shell Script
12 98 (1.66%) Python
13 79 (1.34%) VBScript
14 78 (1.32%) PHP
15 68 (1.15%) C
16 57 (0.96%) VB.NET
17 52 (0.88%) C++
18 31 (0.52%) Ruby
19 20 (0.34%) Korn
Qualifications
1 626 (10.59%) Degree
2 339 (5.73%) Microsoft Certification
3 202 (3.42%) MCSE
4 164 (2.77%) ITIL Certification
5 159 (2.69%) MCP
6 158 (2.67%) Cisco Certification
7 152 (2.57%) Security Cleared
8 134 (2.27%) CCNA
9 112 (1.89%) MCSA
10 95 (1.61%) SC Cleared
11 72 (1.22%) ITIL Foundation Certificate
12 65 (1.10%) MCITP
13 57 (0.96%) MCDST
14 45 (0.76%) VMware Certified Professional (VCP)
15 36 (0.61%) CCNP
16 34 (0.58%) CCA
17 27 (0.46%) A+ Certification
17 27 (0.46%) MCTS
17 27 (0.46%) MOS
18 21 (0.36%) Network+ Certification
Quality Assurance & Compliance
1 564 (9.54%) SLA
2 106 (1.79%) QA
3 33 (0.56%) ISO/IEC 27001
4 27 (0.46%) Data Quality
5 17 (0.29%) PCI DSS
6 9 (0.15%) ISO 9001
7 6 (0.10%) ISO/IEC 20000
8 5 (0.085%) ISO 8583
8 5 (0.085%) Sarbanes-Oxley
9 4 (0.068%) ISO 14001
10 3 (0.051%) COBIT
10 3 (0.051%) Dodd-Frank
11 2 (0.034%) FATCA
11 2 (0.034%) HL7
11 2 (0.034%) MiFID
11 2 (0.034%) PMBOK
12 1 (0.017%) GxP
System Software
1 1732 (29.29%) Active Directory
2 336 (5.68%) VMware Infrastructure
3 220 (3.72%) Hyper-V
4 143 (2.42%) XenApp
5 83 (1.40%) vSphere
6 67 (1.13%) XenDesktop
7 42 (0.71%) Oracle RAC
8 40 (0.68%) VMware ESX
9 37 (0.63%) VMware ESXi
10 33 (0.56%) Terminal Services
11 32 (0.54%) Virtual Servers
12 29 (0.49%) Terminal Server
13 24 (0.41%) Microsoft App-V
14 21 (0.36%) IMail Server
14 21 (0.36%) VMware Workstation
15 20 (0.34%) Virtual Machines
15 20 (0.34%) XenServer
16 18 (0.30%) Tivoli Workload Scheduler
17 17 (0.29%) Virtual Desktop
18 12 (0.20%) Citrix Presentation Server
Systems Management
1 226 (3.82%) SCCM
2 92 (1.56%) Control-M
3 87 (1.47%) Puppet
4 66 (1.12%) SCOM
5 59 (1.00%) WSUS
6 52 (0.88%) Nagios
7 47 (0.79%) Backup Exec
8 44 (0.74%) OpenAM
9 34 (0.58%) OpenView
10 32 (0.54%) Norton AntiVirus
11 28 (0.47%) Cisco CUCM
12 25 (0.42%) CA Wily
13 23 (0.39%) Microsoft Clustering
13 23 (0.39%) Tivoli
14 21 (0.36%) ITRS Geneos
15 18 (0.30%) DameWare
16 17 (0.29%) logstash
17 14 (0.24%) McAfee ePO
17 14 (0.24%) WMI
18 13 (0.22%) DatAdvantage
Vendors
1 1968 (33.28%) Microsoft
2 698 (11.80%) Oracle
3 667 (11.28%) VMware
4 609 (10.30%) Citrix
5 484 (8.19%) Cisco
6 286 (4.84%) HP
7 210 (3.55%) SAP
8 181 (3.06%) IBM
9 150 (2.54%) iManage
10 121 (2.05%) Apple
11 117 (1.98%) Bloomberg
12 109 (1.84%) Red Hat
13 94 (1.59%) Salesforce.com
14 91 (1.54%) Sun
15 84 (1.42%) Remedy
16 83 (1.40%) Dell
17 69 (1.17%) Avaya
18 67 (1.13%) Sybase
19 66 (1.12%) Google
19 66 (1.12%) Symantec
Bury St. Edmunds, Suffolk
Capita Resourcing - IT Resourcing
Salary: £18000 - £28000 per annum + Benefits
Posted: 2 hours ago
Bromley, Kent
Ashdown IT
Salary: £30000 per annum + training + benefits
Posted: 1 hour ago
Berkshire
Executive Resource Group
Salary: £35000 - £40000 per annum + 20% shift allowance + benefits
Posted: 42 minutes ago
Luton, Bedfordshire
Tui (Ip) Ltd
Salary: Competitive
Posted: 1 hour ago
Bedfordshire
Monarch Recruitment
Salary: Competitive
Posted: Yesterday
Reading, Berkshire
Hemmersbach UK
Salary: Competitive Salary + Benefits
Posted: 2 hours ago
London
Clearwater People Solutions
Salary: £20000 - £25000 Per Annum + benefits
Posted: 16 hours ago
Coventry, West Midlands (County)
Spring Technology
Salary: £20000.00 - £25000.00 per annum
Posted: 21 hours ago
City, London
Energon People
Salary: £30000 - £40000 per annum + Bonus + Benefits
Posted: 23 hours ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £30,000 per annum negotiable
Posted: 1 hour ago
London
Information Technology Services
Salary: £40k - 47k per year + Benefits
Posted: 2 hours ago
London
ReThink Recruitment
Salary: BONUS
Posted: 22 hours ago
South West London
Senitor Associates
Salary: £26000 - £30000 per annum
Posted: Yesterday
Leicester, Leicestershire
Erin Associates
Salary: £25000 - £30000 per annum + Benefits
Posted: Yesterday
Sheffield, South Yorkshire
4it Recruitment Ltd
Salary: Up to £20,000 per annum + on-call + excellent benefits
Posted: Yesterday
Ringwood, Hampshire
CV Screen Ltd
Salary: Up to £22k plus benefits
Posted: Yesterday
London
ReThink Recruitment
Salary: £26000.00 - £28000.00 per annum + Excellent Benefits
Posted: 19 hours ago
Middlesbrough, Cleveland
PD GROUP MANAGEMENT LIMITED
Salary: Up to £18,000 per annum
Posted: 20 hours ago
City, London
Pioneer Search
Salary: £45000 - £55000 per annum + Bonus + Benefits
Posted: 2 hours ago
Newcastle-upon-Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £18,000 to £22,000 per annum
Posted: 2 days ago
Oxford, Oxfordshire
Senitor Associates
Salary: 30000
Posted: Yesterday
Camberley, Surrey
Metaskil
Salary: £Competitive salary, bonus & benefits
Posted: Yesterday
City, London
Harrington Starr
Salary: £40000 - £50000 per annum + Bonus + Benefits + Training
Posted: Yesterday
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £16,000 to £20,000 per annum plus additional benefits
Posted: 21 hours ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £45000 per annum + Benefits + Training
Posted: Yesterday
Lichfield, Staffordshire
ReThink Recruitment
Salary: £18000 - £22000 per annum + Benefits
Posted: 23 hours ago
Ilfracombe, Devon
Randstad Technologies
Salary: £23000.00 - £25000.00 per annum + benefits
Posted: 2 days ago
Bromley, Kent
Robert Half
Salary: £24000 - £30000 per annum
Posted: 2 days ago
Bedfordshire
Greywood Associates Limited
Salary: £17000 - £23000 per annum + Benefits
Posted: 18 hours ago
City, London
Pioneer Search
Salary: £40000 - £45000 per annum + Bonus & Benefits
Posted: 22 hours ago