The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 27 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 82 84 86
Rank change year-on-year
+2 +2
Permanent jobs requiring a Support Analyst 3368 3598 3129
As % of all permanent IT jobs located in England 3.29% 3.27% 3.07%
As % of the Job Titles category 3.48% 3.46% 3.26%
Number of salaries quoted 2922 3255 2781
Average salary £33,000 £30,000 £32,500
Average salary % change year-on-year
+10.00% -7.69%
90% offered a salary of more than £22,000 £21,500 £21,000
10% offered a salary of more than £60,000 £50,000 £52,500
UK excluding London average salary £27,500 £27,250 £27,500
% change year-on-year
+0.91% -0.90%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
96689 103950 96080
As % of all permanent IT jobs located in England 94.34% 94.50% 94.29%
Number of salaries quoted 80825 85788 80388
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the England region.

Support Analyst Salary Trend in England

Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Analyst across the England region over the 3 months to 27 July 2015.

Support Analyst Salary Histogram in England

Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the England region over the 3 months to 27 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +11 1553 £42,500 +13.33% 93
South East +5 700 £28,750 +4.54% 58
East of England +8 306 £28,500 +1.78% 26
Yorkshire -27 205 £27,500 +4.76% 17
South West -4 190 £27,500 +10.00% 11
North West -19 150 £27,250 +9.00% 28
West Midlands -17 147 £29,500 +7.27% 15
East Midlands -9 112 £23,500 -14.54% 17
North East -32 8 £30,000 +20.00% 1
Midlands -16 1 £42,000 -
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 27 July 2015, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 3129 (46.97%) Windows
2 2588 (38.85%) SQL
3 2241 (33.64%) Microsoft
4 1720 (25.82%) Active Directory
5 1641 (24.63%) Finance
6 1547 (23.22%) ITIL
7 1414 (21.22%) MS Excel
8 1387 (20.82%) SQL Server
9 1341 (20.13%) MS Office
10 1049 (15.75%) Oracle
11 947 (14.21%) Windows 7
12 869 (13.04%) Linux
13 836 (12.55%) UNIX
14 813 (12.20%) MS Exchange
15 795 (11.93%) VMware
16 755 (11.33%) Windows Server 2008
17 754 (11.32%) Degree
18 712 (10.69%) Citrix
19 625 (9.38%) SLA
20 598 (8.98%) Analytical Skills
21 542 (8.14%) .NET
22 514 (7.72%) Java
23 474 (7.11%) Banking
24 448 (6.72%) Windows XP
25 442 (6.63%) Front Office
25 442 (6.63%) VMware Infrastructure
26 432 (6.48%) Microsoft Certification
27 425 (6.38%) TCP/IP
28 424 (6.36%) Windows Server 2012
29 419 (6.29%) SharePoint

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 27 July 2015, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 813 (12.20%) MS Exchange
2 419 (6.29%) SharePoint
3 357 (5.36%) IIS
4 305 (4.58%) Exchange Server 2010
5 148 (2.22%) Tomcat
6 143 (2.15%) Apache
6 143 (2.15%) Exchange Server 2007
7 140 (2.10%) Blackberry Enterprise Server
8 99 (1.49%) Exchange Server 2013
9 86 (1.29%) WorkSite
10 81 (1.22%) Exchange Server 2003
11 78 (1.17%) WebLogic
12 73 (1.10%) WebSphere
13 55 (0.83%) Lync
14 50 (0.75%) JBoss
15 46 (0.69%) BizTalk Server
16 43 (0.65%) SharePoint 2010
17 35 (0.53%) WebSphere Application Server
18 34 (0.51%) IBM Notes
19 27 (0.41%) Oracle Workflow
Applications
1 1414 (21.22%) MS Excel
2 1341 (20.13%) MS Office
3 117 (1.76%) MS PowerPoint
4 35 (0.53%) MS Project
5 27 (0.41%) MS Visio
6 20 (0.30%) Spreadsheet
7 7 (0.11%) Acrobat
7 7 (0.11%) Adobe Creative Suite
8 6 (0.090%) Photoshop
8 6 (0.090%) InfoPath
9 5 (0.075%) Adobe Illustrator
10 4 (0.060%) PowerPivot
11 2 (0.030%) InDesign
11 2 (0.030%) Final Cut Pro
11 2 (0.030%) AutoCAD
11 2 (0.030%) S-PLUS
12 1 (0.015%) SOLIDWORKS
12 1 (0.015%) SPSS
12 1 (0.015%) Revit
12 1 (0.015%) SketchUp
Business Applications
1 126 (1.89%) Oracle EBS
2 118 (1.77%) Oracle EBS R12
3 100 (1.50%) Dynamics CRM
4 56 (0.84%) Oracle General Ledger
5 44 (0.66%) Markit EDM
6 40 (0.60%) Dynamics AX
7 38 (0.57%) SAP FI
8 36 (0.54%) Oracle Receivables
9 35 (0.53%) Magento
10 34 (0.51%) SAP FI/CO
10 34 (0.51%) SAP CO
11 33 (0.50%) thinkFolio
11 33 (0.50%) Oracle Procure-to-Pay
12 32 (0.48%) Oracle Financials
13 30 (0.45%) SAP MM
13 30 (0.45%) Oracle Assets
14 28 (0.42%) SAP SD
14 28 (0.42%) Oracle Applications
15 27 (0.41%) Dynamics NAV
16 26 (0.39%) Oracle AGIS
Cloud Services
1 160 (2.40%) Office 365
2 81 (1.22%) SaaS
3 39 (0.59%) Amazon AWS
4 33 (0.50%) Microsoft Azure
5 27 (0.41%) Mimecast
6 25 (0.38%) Cloud Computing
7 13 (0.20%) IaaS
8 10 (0.15%) Symantec.cloud
8 10 (0.15%) Google Analytics
9 9 (0.14%) Google Apps
10 6 (0.090%) PaaS
11 4 (0.060%) SuccessFactors
12 2 (0.030%) Yammer
13 1 (0.015%) Dropbox
13 1 (0.015%) Google Drive
13 1 (0.015%) Trello
13 1 (0.015%) Joyent
13 1 (0.015%) Amazon EC2
Communications & Networking
1 425 (6.38%) TCP/IP
2 378 (5.67%) LAN
3 332 (4.98%) WAN
4 306 (4.59%) DNS
4 306 (4.59%) Firewall
5 262 (3.93%) VPN
6 246 (3.69%) DHCP
7 217 (3.26%) Internet
8 211 (3.17%) SAN
9 154 (2.31%) VoIP
10 90 (1.35%) Wireless
11 56 (0.84%) Intranet
12 52 (0.78%) Network Security
13 49 (0.74%) VLAN
14 46 (0.69%) Wi-Fi
15 44 (0.66%) NAS
16 43 (0.65%) IP Telephony
17 42 (0.63%) FTP
18 40 (0.60%) SMTP
19 38 (0.57%) Ethernet
Database & Business Intelligence
1 1387 (20.82%) SQL Server
2 210 (3.15%) SQL Server Reporting Services
3 201 (3.02%) SQL Server 2008
4 199 (2.99%) SQL Server Integration Services
5 185 (2.78%) Relational Database
6 178 (2.67%) MySQL
7 165 (2.48%) Oracle Database
8 152 (2.28%) SQL Server 2005
9 107 (1.61%) Crystal Reports
10 104 (1.56%) SQL Server 2012
11 98 (1.47%) Data Warehouse
12 66 (0.99%) SQL Server Analysis Services
13 58 (0.87%) Oracle Reports
14 56 (0.84%) Oracle BI EE
15 47 (0.71%) Oracle Database 11g
16 42 (0.63%) RDBMS
17 35 (0.53%) DB2
18 33 (0.50%) MS Access
18 33 (0.50%) Data Mining
19 31 (0.47%) QlikView
Development Applications
1 77 (1.16%) JIRA
2 68 (1.02%) Visual Studio
3 50 (0.75%) Subversion
4 40 (0.60%) Team Foundation Server
5 33 (0.50%) SQL Server Management Studio (SSMS)
6 29 (0.44%) Toad
7 25 (0.38%) Oracle Forms
8 21 (0.32%) Git (software)
9 19 (0.29%) VSS/SourceSafe
10 18 (0.27%) Eclipse
11 17 (0.26%) JUnit
11 17 (0.26%) Maven
12 14 (0.21%) VisualVM
13 12 (0.18%) Visual Studio Team System
14 10 (0.15%) Selenium
14 10 (0.15%) Ant
14 10 (0.15%) PowerBuilder
15 8 (0.12%) Jenkins
16 6 (0.090%) JMeter
17 5 (0.075%) MSBuild
General
1 1641 (24.63%) Finance
2 474 (7.11%) Banking
3 442 (6.63%) Front Office
4 275 (4.13%) Law
5 222 (3.33%) Legal
6 211 (3.17%) Back Office
7 210 (3.15%) Retail
8 170 (2.55%) Investment Banking
9 125 (1.88%) Telecoms
10 104 (1.56%) Financial Institution
11 91 (1.37%) Manufacturing
12 68 (1.02%) Advertising
13 66 (0.99%) Marketing
14 55 (0.83%) Publishing
15 54 (0.81%) German Language
16 45 (0.68%) Billing
17 40 (0.60%) General Ledger
18 34 (0.51%) Games
19 26 (0.39%) French Language
20 21 (0.32%) Local Government
Libraries, Frameworks & Software Standards
1 542 (8.14%) .NET
2 367 (5.51%) XML
3 262 (3.93%) HTML
4 182 (2.73%) FIX Protocol
5 178 (2.67%) ASP.NET
6 158 (2.37%) Web Services
7 119 (1.79%) CSS
8 80 (1.20%) J2EE
9 78 (1.17%) Middleware
10 67 (1.01%) WCF
11 54 (0.81%) .NET Framework
12 50 (0.75%) Spring
13 47 (0.71%) XSLT
14 39 (0.59%) jQuery
15 37 (0.56%) SOAP
16 32 (0.48%) HTML5
17 29 (0.44%) ASP.NET MVC
17 29 (0.44%) WSDL
18 24 (0.36%) Software Packaging
18 24 (0.36%) CSS3
Miscellaneous
1 598 (8.98%) Analytical Skills
2 352 (5.28%) Blackberry
3 301 (4.52%) Computer Science
4 219 (3.29%) Management Information System
5 215 (3.23%) Hedge funds
6 201 (3.02%) Mathematics
7 198 (2.97%) Foreign Exchange (FX)
8 197 (2.96%) Fixed Income
9 176 (2.64%) Derivative
10 148 (2.22%) Equities
11 122 (1.83%) Data Centre
12 99 (1.49%) Client/Server
13 80 (1.20%) Enterprise Software
14 72 (1.08%) iPhone
15 67 (1.01%) Video Conferencing
15 67 (1.01%) User Experience
16 58 (0.87%) Fat Client
16 58 (0.87%) Thin Client
17 55 (0.83%) iPad
18 44 (0.66%) Replication
Operating Systems
1 3129 (46.97%) Windows
2 947 (14.21%) Windows 7
3 869 (13.04%) Linux
4 836 (12.55%) UNIX
5 755 (11.33%) Windows Server 2008
6 448 (6.72%) Windows XP
7 424 (6.36%) Windows Server 2012
8 410 (6.15%) Windows Server 2003
9 319 (4.79%) Windows 8
10 114 (1.71%) Android
11 80 (1.20%) Solaris
12 78 (1.17%) Windows Vista
13 68 (1.02%) Mac OS X
14 65 (0.98%) Windows 2000 Server
14 65 (0.98%) Apple iOS
15 62 (0.93%) Red Hat Enterprise Linux
16 50 (0.75%) AIX
17 29 (0.44%) Mac OS
18 24 (0.36%) Windows 2000
19 23 (0.35%) CentOS
Processes & Methodologies
1 1547 (23.22%) ITIL
2 367 (5.51%) Service Management
3 315 (4.73%) CRM
4 304 (4.56%) Problem Management
5 295 (4.43%) Incident Management
6 261 (3.92%) Service Delivery
7 232 (3.48%) Change Management
7 232 (3.48%) ERP
8 230 (3.45%) Business Intelligence
9 225 (3.38%) Project Management
10 196 (2.94%) Investment Management
11 174 (2.61%) Asset Management
12 157 (2.36%) Time Management
13 154 (2.31%) Disaster Recovery
14 150 (2.25%) Root Cause Analysis
14 150 (2.25%) Mentoring
15 125 (1.88%) User Acceptance Testing
16 120 (1.80%) Document Management
17 117 (1.76%) Workflow
18 113 (1.70%) E-Commerce
Programming Languages
1 2588 (38.85%) SQL
2 514 (7.72%) Java
3 339 (5.09%) C#
4 286 (4.29%) Perl
5 246 (3.69%) PL/SQL
6 227 (3.41%) T-SQL
7 222 (3.33%) JavaScript
8 193 (2.90%) Python
9 178 (2.67%) PowerShell
10 168 (2.52%) Shell Script
11 156 (2.34%) VB
12 123 (1.85%) VBA
13 111 (1.67%) VB.NET
14 99 (1.49%) PHP
15 91 (1.37%) C
16 80 (1.20%) Bash Shell
17 60 (0.90%) VBScript
18 57 (0.86%) C++
19 23 (0.35%) ABAP
19 23 (0.35%) VB6
Qualifications
1 754 (11.32%) Degree
2 432 (6.48%) Microsoft Certification
3 248 (3.72%) MCSE
4 218 (3.27%) MCP
5 195 (2.93%) ITIL Certification
6 165 (2.48%) Cisco Certification
7 153 (2.30%) CCNA
8 141 (2.12%) MCSA
9 121 (1.82%) Security Cleared
10 118 (1.77%) MCITP
11 101 (1.52%) SC Cleared
12 78 (1.17%) ITIL Foundation Certificate
13 52 (0.78%) VMware Certified Professional (VCP)
14 48 (0.72%) CCNP
15 46 (0.69%) MOS
16 43 (0.65%) MCTS
17 34 (0.51%) MCDST
18 29 (0.44%) HND
19 24 (0.36%) A+ Certification
20 23 (0.35%) HNC
Quality Assurance & Compliance
1 625 (9.38%) SLA
2 113 (1.70%) QA
3 43 (0.65%) ISO/IEC 27001
4 33 (0.50%) ISO 9001
5 12 (0.18%) Sarbanes-Oxley
6 9 (0.14%) COBIT
7 5 (0.075%) HL7
8 4 (0.060%) Solvency II
9 2 (0.030%) Data Quality
9 2 (0.030%) JSP 440
9 2 (0.030%) PCI DSS
9 2 (0.030%) ISO 9000
10 1 (0.015%) BS7799
10 1 (0.015%) Dodd-Frank
System Software
1 1720 (25.82%) Active Directory
2 442 (6.63%) VMware Infrastructure
3 205 (3.08%) Hyper-V
4 161 (2.42%) XenApp
5 160 (2.40%) vSphere
6 73 (1.10%) XenDesktop
7 57 (0.86%) Terminal Services
8 53 (0.80%) VMware ESX
9 50 (0.75%) VMware Workstation
10 45 (0.68%) VMware ESXi
11 35 (0.53%) XenServer
12 29 (0.44%) IMail Server
13 15 (0.23%) Citrix Presentation Server
13 15 (0.23%) vCloud
14 14 (0.21%) Microsoft App-V
14 14 (0.21%) ISA Server
15 12 (0.18%) Forefront TMG
16 6 (0.090%) Oracle RAC
16 6 (0.090%) Terminal Server
17 5 (0.075%) Firmware
Systems Management
1 222 (3.33%) SCCM
2 65 (0.98%) SCOM
3 56 (0.84%) Nagios
4 49 (0.74%) WSUS
5 42 (0.63%) Norton AntiVirus
6 39 (0.59%) Backup Exec
7 37 (0.56%) Control-M
8 24 (0.36%) NetBackup
9 21 (0.32%) AirWatch
10 20 (0.30%) McAfee ePO
10 20 (0.30%) Puppet
10 20 (0.30%) ITRS Geneos
11 18 (0.27%) Cisco CUCM
11 18 (0.27%) Opsview
11 18 (0.27%) OpenView
12 16 (0.24%) Tivoli
13 15 (0.23%) ARCserve
14 14 (0.21%) Opscode Chef
15 13 (0.20%) ZABBIX
16 12 (0.18%) Symantec Enterprise Vault
Vendors
1 2241 (33.64%) Microsoft
2 1049 (15.75%) Oracle
3 795 (11.93%) VMware
4 712 (10.69%) Citrix
5 376 (5.64%) Cisco
6 217 (3.26%) HP
7 195 (2.93%) SAP
8 193 (2.90%) Sybase
9 158 (2.37%) Bloomberg
10 124 (1.86%) IBM
11 122 (1.83%) Reuters
11 122 (1.83%) Apple
12 80 (1.20%) Red Hat
12 80 (1.20%) ServiceNow
13 79 (1.19%) Symantec
13 79 (1.19%) Avaya
14 76 (1.14%) NetApp
15 75 (1.13%) Remedy
16 70 (1.05%) Dell
17 68 (1.02%) Business Objects
Nottingham, Nottinghamshire
Experian
Salary: £Competitive + Bonus
Posted: 6 hours ago
Yorkshire
Skypath Limited
Posted: 6 hours ago
Manchester, Lancashire
Lorien Resourcing
Posted: 8 hours ago
City, London
Deerfoot IT Resources Ltd
Salary: £65000 - £70000 per annum + Good Bonus
Posted: 8 hours ago
London
Deerfoot IT Resources Ltd
Salary: £65000 - £70000 per annum + high bonus + very good bens
Posted: 9 hours ago
Witney, Oxfordshire
Kalpa Resource
Salary: From £22,000 to £28,000 per annum + Benefits
Posted: 9 hours ago
Bath, Avon
People Source Consulting
Salary: £25000 - £28000 per annum + bonus, pension, health care etc
Posted: 10 hours ago
London
Harvey Nash plc
Salary: £22000 - £25000 per annum + + Trainng + Progession
Posted: 11 hours ago
Southport, Merseyside
Oscar Associates (UK) Ltd
Salary: £30000 - £35000 per annum
Posted: 12 hours ago
Oxford, Oxfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £27000 - £32000 per annum + Benefits
Posted: 12 hours ago
Central London / West End
Eligo Recruitment Ltd
Salary: £26000 - £26500 per annum + Benefits
Posted: 12 hours ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £25000 - £32000 per annum + Benefits
Posted: 13 hours ago
Central London / West End
Harris Global
Salary: From £40,000 to £60,000 per annum + bonus and benefits
Posted: 13 hours ago
Newport Pagnell, Buckinghamshire
IT Executive Ltd
Salary: £20000 - £27000 per annum
Posted: 13 hours ago
Liverpool, Merseyside
The Bridge Ltd
Salary: Up to £32,000 per annum + Benefits
Posted: 14 hours ago
Stevenage, Hertfordshire
Dupen Recruitment Services
Salary: £25000 - £30000 per annum + good benefits
Posted: 14 hours ago
Wolverhampton, West Midlands (County)
Randstad Technologies
Salary: £28000.00 - £32000.00 per annum
Posted: 14 hours ago
Manchester, Lancashire
Uniting Ambition
Salary: £18k - 20k per year
Posted: 14 hours ago
Elland, West Yorkshire
Global Technology Solutions Ltd
Salary: £25000 - £33250 per annum + benefits
Posted: 15 hours ago
Bedfordshire
Premier IT
Salary: £40000 per annum
Posted: 16 hours ago