The statistics below represent IT jobs advertised across the England region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 December 2016 with a comparison to same period over 2 years.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
Support Analyst
Rank 104 83 77
Rank change year-on-year
-21 -6
Permanent jobs requiring a Support Analyst 2393 3232 3832
As % of all permanent IT jobs located in England 2.85% 3.21% 3.56%
As % of the Job Titles category 2.96% 3.32% 3.69%
Number of salaries quoted 2132 2802 3415
Median salary £32,000 £32,500 £32,000
Median salary % change year-on-year
-1.53% +1.56%
90% offered a salary of more than £22,224 £22,000 £21,000
10% offered a salary of more than £47,500 £55,000 £55,000
UK excluding London median salary £28,500 £27,500 £27,500
% change year-on-year
+3.63% -
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
80972 97370 103890
As % of all permanent IT jobs located in England 96.48% 96.63% 96.57%
Number of salaries quoted 67790 82038 86695
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,164 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Support Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in England

Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the England region.

Support Analyst Salary Trend in England

Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Analyst across the England region over the 3 months to 4 December 2016.

Support Analyst Salary Histogram in England

Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the England region over the 3 months to 4 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -37 872 £35,000 -12.50% 71
South East +3 495 £29,250 +4.46% 42
East of England -19 225 £30,000 - 10
Yorkshire +27 223 £26,500 +6.00% 27
North West -13 163 £31,000 +24.00% 26
West Midlands +17 159 £31,500 +14.54% 19
South West -16 132 £27,500 - 20
East Midlands -39 75 £27,500 +1.85% 5
North East +45 48 £30,000 +31.86%
Support Analyst
UK

Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 4 December 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Support Analyst in the job title.

1 2398 (46.37%) Windows
2 1825 (35.29%) SQL
3 1711 (33.08%) Microsoft
4 1414 (27.34%) ITIL
5 1402 (27.11%) Active Directory
6 1179 (22.80%) Finance
7 968 (18.72%) MS Excel
8 967 (18.70%) Windows Server
9 966 (18.68%) SQL Server
10 889 (17.19%) MS Office
11 700 (13.53%) Windows 7
12 620 (11.99%) Linux
13 555 (10.73%) VMware
14 554 (10.71%) Oracle
15 523 (10.11%) .NET
16 493 (9.53%) SLA
17 491 (9.49%) Degree
18 477 (9.22%) Windows Server 2008
19 457 (8.84%) MS Exchange
20 442 (8.55%) Citrix
21 401 (7.75%) Unix
22 390 (7.54%) Windows Server 2012
23 380 (7.35%) Cisco
24 374 (7.23%) C#
25 372 (7.19%) SharePoint
26 359 (6.94%) CRM
27 353 (6.83%) Analytical Skills
28 348 (6.73%) IIS
29 331 (6.40%) Java
30 328 (6.34%) VMware Infrastructure

Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 457 (8.84%) MS Exchange
2 372 (7.19%) SharePoint
3 348 (6.73%) IIS
4 140 (2.71%) Exchange Server 2010
5 112 (2.17%) Apache
6 103 (1.99%) Exchange Server 2013
7 86 (1.66%) Tomcat
8 81 (1.57%) BizTalk Server
9 78 (1.51%) WebSphere
10 73 (1.41%) Blackberry Enterprise Server
11 64 (1.24%) Skype for Business
12 49 (0.95%) CMS
13 45 (0.87%) Exchange Server 2007
14 41 (0.79%) JBoss
15 31 (0.60%) Confluence
16 29 (0.56%) WebLogic
17 28 (0.54%) Exchange Server 2003
18 27 (0.52%) SharePoint 2013
19 19 (0.37%) SharePoint 2010
20 17 (0.33%) SharePoint Server
Applications
1 968 (18.72%) MS Excel
2 889 (17.19%) MS Office
3 99 (1.91%) MS PowerPoint
4 40 (0.77%) MS Visio
5 27 (0.52%) MS Project
6 18 (0.35%) Acrobat
7 15 (0.29%) Spreadsheet
8 9 (0.17%) Adobe Creative Suite
9 7 (0.14%) Mozilla Thunderbird
10 5 (0.097%) AutoCAD
11 1 (0.019%) HipChat
11 1 (0.019%) Photoshop
11 1 (0.019%) ProjectWise
11 1 (0.019%) Revit
Business Applications
1 145 (2.80%) Dynamics CRM
2 67 (1.30%) Oracle EBS
3 56 (1.08%) Dynamics AX
4 55 (1.06%) SAP FI
5 54 (1.04%) SAP CO
5 54 (1.04%) SAP FI/CO
6 46 (0.89%) Markit EDM
7 40 (0.77%) Maximo
7 40 (0.77%) thinkFolio
8 34 (0.66%) Oracle EBS R12
9 30 (0.58%) Aligne
10 29 (0.56%) Unit4 Business World
11 28 (0.54%) SAP HCM
12 25 (0.48%) LatentZero
13 22 (0.43%) Oracle Applications
13 22 (0.43%) SAP SD
14 21 (0.41%) Oracle Cash Management
14 21 (0.41%) Oracle Receivables
14 21 (0.41%) SAP Oil and Gas
15 19 (0.37%) SAP MM
Cloud Services
1 327 (6.32%) Office 365
2 86 (1.66%) Amazon AWS
3 80 (1.55%) SaaS
4 57 (1.10%) Microsoft Azure
5 38 (0.73%) SuccessFactors
6 23 (0.44%) Cloud Computing
7 15 (0.29%) G Suite
8 11 (0.21%) Dropbox
9 8 (0.15%) PaaS
10 7 (0.14%) GitHub
11 5 (0.097%) Google Analytics
12 3 (0.058%) Azure Active Directory
12 3 (0.058%) OneDrive
12 3 (0.058%) OpenShift
13 2 (0.039%) Adobe Creative Cloud
13 2 (0.039%) AdWords
13 2 (0.039%) Amazon EC2
13 2 (0.039%) Amazon S3
13 2 (0.039%) Basecamp
13 2 (0.039%) Mimecast
Communications & Networking
1 327 (6.32%) TCP/IP
2 309 (5.97%) LAN
3 296 (5.72%) WAN
4 294 (5.68%) Firewall
5 279 (5.39%) DNS
6 229 (4.43%) VoIP
7 227 (4.39%) DHCP
8 147 (2.84%) Internet
9 146 (2.82%) SAN
10 135 (2.61%) VPN
11 94 (1.82%) Wireless
12 86 (1.66%) Intranet
13 84 (1.62%) VLAN
14 61 (1.18%) HTTP
15 57 (1.10%) Wi-Fi
16 41 (0.79%) IP Telephony
17 39 (0.75%) Remote Desktop
18 36 (0.70%) Network Security
19 35 (0.68%) SMTP
20 31 (0.60%) Skype
Database & Business Intelligence
1 966 (18.68%) SQL Server
2 219 (4.23%) SQL Server 2008
3 212 (4.10%) SQL Server Reporting Services
4 144 (2.78%) SQL Server Integration Services
5 116 (2.24%) SQL Server 2012
6 100 (1.93%) Data Warehouse
7 94 (1.82%) SQL Server 2005
8 92 (1.78%) MySQL
8 92 (1.78%) Relational Database
9 91 (1.76%) Oracle Database
10 69 (1.33%) BusinessObjects
11 64 (1.24%) Crystal Reports
12 60 (1.16%) SQL Server Analysis Services
13 49 (0.95%) DB2
14 43 (0.83%) Oracle BI EE
15 41 (0.79%) RDBMS
16 40 (0.77%) Oracle Reports
17 39 (0.75%) SQL Server 2014
18 36 (0.70%) MongoDB
19 28 (0.54%) Big Data
Development Applications
1 81 (1.57%) JIRA
2 64 (1.24%) Visual Studio
3 35 (0.68%) Oracle Forms
4 29 (0.56%) Team Foundation Server
5 23 (0.44%) Subversion
6 21 (0.41%) Git (software)
7 18 (0.35%) Eclipse
8 15 (0.29%) Toad
9 14 (0.27%) Jenkins
10 13 (0.25%) Talend Open Studio
11 9 (0.17%) JUnit
11 9 (0.17%) SQL Server Management Studio (SSMS)
12 7 (0.14%) Maven
12 7 (0.14%) ProC
12 7 (0.14%) Selenium
13 6 (0.12%) Hudson
14 5 (0.097%) Atlassian Bamboo
14 5 (0.097%) git-flow
15 4 (0.077%) Visual Studio Team System
16 3 (0.058%) TeamCity
General
1 1179 (22.80%) Finance
2 284 (5.49%) Banking
3 271 (5.24%) Retail
4 191 (3.69%) Law
5 157 (3.04%) Back Office
6 155 (3.00%) Legal
7 142 (2.75%) Front Office
8 122 (2.36%) Marketing
9 95 (1.84%) Telecoms
10 92 (1.78%) Advertising
10 92 (1.78%) Manufacturing
11 49 (0.95%) Investment Banking
12 43 (0.83%) Billing
13 42 (0.81%) German Language
14 40 (0.77%) Publishing
15 39 (0.75%) Financial Institution
16 35 (0.68%) French Language
17 23 (0.44%) Electronics
18 20 (0.39%) General Ledger
19 19 (0.37%) Games
Libraries, Frameworks & Software Standards
1 523 (10.11%) .NET
2 264 (5.10%) XML
3 217 (4.20%) Web Services
4 214 (4.14%) HTML
5 178 (3.44%) ASP.NET
6 116 (2.24%) CSS
7 69 (1.33%) FIX Protocol
8 43 (0.83%) JSON
9 38 (0.73%) SOAP
10 37 (0.72%) jQuery
11 36 (0.70%) Middleware
12 33 (0.64%) J2EE
12 33 (0.64%) WebSphere MQ
13 31 (0.60%) Spring
13 31 (0.60%) WCF
13 31 (0.60%) XSL
14 30 (0.58%) EDI
15 29 (0.56%) XSLT
16 26 (0.50%) ASP.NET MVC
16 26 (0.50%) JSP
Miscellaneous
1 353 (6.83%) Analytical Skills
2 168 (3.25%) Computer Science
3 164 (3.17%) Blackberry
4 115 (2.22%) Management Information System
5 111 (2.15%) Driving Licence
6 101 (1.95%) iPhone
7 100 (1.93%) iPad
8 85 (1.64%) Data Centre
9 77 (1.49%) Enterprise Software
10 71 (1.37%) Smartphone
11 70 (1.35%) Foreign Exchange (FX)
12 61 (1.18%) iSeries
13 58 (1.12%) Mathematics
14 55 (1.06%) Derivative
15 51 (0.99%) Fixed Income
16 50 (0.97%) Hedge funds
17 46 (0.89%) Video Conferencing
18 41 (0.79%) Equities
19 38 (0.73%) Clustering
20 37 (0.72%) Client/Server
Operating Systems
1 2398 (46.37%) Windows
2 967 (18.70%) Windows Server
3 700 (13.53%) Windows 7
4 620 (11.99%) Linux
5 477 (9.22%) Windows Server 2008
6 401 (7.75%) Unix
7 390 (7.54%) Windows Server 2012
8 238 (4.60%) Windows 8
9 234 (4.52%) Windows 10
10 231 (4.47%) Windows XP
11 226 (4.37%) Windows Server 2003
12 89 (1.72%) Android
13 85 (1.64%) Mac OS X
14 80 (1.55%) Apple iOS
15 54 (1.04%) Solaris
16 38 (0.73%) Red Hat Enterprise Linux
17 31 (0.60%) CentOS
18 29 (0.56%) Windows Vista
19 17 (0.33%) Mac OS
20 15 (0.29%) AIX
Processes & Methodologies
1 1414 (27.34%) ITIL
2 359 (6.94%) CRM
3 269 (5.20%) ERP
4 260 (5.03%) Service Management
5 246 (4.76%) Incident Management
6 226 (4.37%) Business Intelligence
7 218 (4.22%) Problem Management
8 217 (4.20%) Project Management
9 206 (3.98%) Change Management
10 197 (3.81%) Agile Software Development
11 177 (3.42%) Service Delivery
12 160 (3.09%) Asset Management
13 143 (2.76%) Stakeholder Management
14 131 (2.53%) E-Commerce
15 127 (2.46%) Disaster Recovery
16 117 (2.26%) ITSM
17 113 (2.18%) Continuous Improvement
17 113 (2.18%) Root Cause Analysis
18 111 (2.15%) ETL
19 109 (2.11%) Workflow
Programming Languages
1 1825 (35.29%) SQL
2 374 (7.23%) C#
3 331 (6.40%) Java
4 283 (5.47%) T-SQL
5 209 (4.04%) JavaScript
6 187 (3.62%) PowerShell
7 126 (2.44%) PL/SQL
8 122 (2.36%) VB
9 101 (1.95%) Shell Script
10 76 (1.47%) Perl
11 74 (1.43%) VBA
12 71 (1.37%) Python
13 64 (1.24%) PHP
14 62 (1.20%) VBScript
15 45 (0.87%) Bash Shell
15 45 (0.87%) C
16 43 (0.83%) RPG
17 41 (0.79%) C++
18 38 (0.73%) VB.NET
19 16 (0.31%) ABAP
Qualifications
1 491 (9.49%) Degree
2 215 (4.16%) Microsoft Certification
3 139 (2.69%) MCSE
4 134 (2.59%) ITIL Certification
5 132 (2.55%) MCP
6 125 (2.42%) Cisco Certification
7 116 (2.24%) CCNA
8 105 (2.03%) Security Cleared
9 75 (1.45%) MCSA
10 66 (1.28%) ITIL Foundation Certificate
11 64 (1.24%) MCITP
12 57 (1.10%) SC Cleared
13 32 (0.62%) CCA
14 31 (0.60%) VMware Certified Professional (VCP)
15 22 (0.43%) MCTS
16 20 (0.39%) CCNP
17 19 (0.37%) MCDST
18 17 (0.33%) HND
18 17 (0.33%) MOS
19 15 (0.29%) DV Cleared
Quality Assurance & Compliance
1 493 (9.53%) SLA
2 92 (1.78%) QA
3 45 (0.87%) ISO/IEC 27001
4 33 (0.64%) Data Quality
5 31 (0.60%) PCI DSS
6 10 (0.19%) HL7
6 10 (0.19%) Sarbanes-Oxley
7 9 (0.17%) Dodd-Frank
8 6 (0.12%) DICOM
8 6 (0.12%) ISO 9001
9 5 (0.097%) Basel II
9 5 (0.097%) Basel III
10 4 (0.077%) ISO 8583
10 4 (0.077%) ISO/IEC 20000
11 2 (0.039%) COBIT
11 2 (0.039%) GxP
11 2 (0.039%) Solvency II
12 1 (0.019%) EMIR
12 1 (0.019%) HMG Security Policy Framework
12 1 (0.019%) ISO22301
System Software
1 1402 (27.11%) Active Directory
2 328 (6.34%) VMware Infrastructure
3 156 (3.02%) Hyper-V
4 105 (2.03%) XenApp
5 93 (1.80%) vSphere
6 57 (1.10%) XenDesktop
7 43 (0.83%) Terminal Services
8 31 (0.60%) VMware ESXi
9 30 (0.58%) IMail Server
10 23 (0.44%) VMware ESX
11 19 (0.37%) VMware Workstation
12 16 (0.31%) Virtual Desktop
13 14 (0.27%) Virtual Machines
14 13 (0.25%) Virtual Servers
15 12 (0.23%) Terminal Server
16 11 (0.21%) Microsoft App-V
17 8 (0.15%) Microsoft Virtual Server
18 7 (0.14%) XenServer
19 5 (0.097%) Oracle RAC
19 5 (0.097%) VMware Server
Systems Management
1 183 (3.54%) SCCM
2 60 (1.16%) Control-M
3 44 (0.85%) SCOM
4 36 (0.70%) Nagios
5 33 (0.64%) Puppet
6 32 (0.62%) WSUS
7 28 (0.54%) Norton AntiVirus
8 23 (0.44%) Opscode Chef
9 20 (0.39%) Backup Exec
10 14 (0.27%) OpenView
11 13 (0.25%) Microsoft Clustering
12 12 (0.23%) McAfee ePO
13 11 (0.21%) NetBackup
13 11 (0.21%) Tivoli
14 10 (0.19%) AirWatch
14 10 (0.19%) ITRS Geneos
15 9 (0.17%) Ansible
15 9 (0.17%) Oracle Enterprise Manager
15 9 (0.17%) ZENworks
16 7 (0.14%) WhatsUp Gold
Vendors
1 1711 (33.08%) Microsoft
2 555 (10.73%) VMware
3 554 (10.71%) Oracle
4 442 (8.55%) Citrix
5 380 (7.35%) Cisco
6 237 (4.58%) SAP
7 162 (3.13%) IBM
8 142 (2.75%) Apple
9 134 (2.59%) HP
10 123 (2.38%) iManage
11 72 (1.39%) Bloomberg
12 64 (1.24%) Dell
12 64 (1.24%) Red Hat
13 62 (1.20%) Informatica
14 58 (1.12%) Avaya
14 58 (1.12%) Mitel
14 58 (1.12%) Salesforce.com
15 54 (1.04%) Remedy
15 54 (1.04%) ServiceNow
16 51 (0.99%) SolarWinds
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: 3 hours ago
London
Harrington Starr
Salary: £40000 - £50000 per annum + bonus, benefits + training
Posted: 7 hours ago
City, London
Hemmersbach UK
Salary: From £25,000 to £32,000 per annum
Posted: 2 days ago
London
Ashdown IT
Salary: £31000 per annum + 25 days holiday, bonus, pension
Posted: 2 days ago
Hertfordshire
Ashdown IT
Salary: £18000 - £22000 per annum
Posted: 2 days ago
Chorley, Lancashire
Applause IT Innovation
Salary: £22000 - £27000 per annum
Posted: 2 days ago
Stoke-On-Trent, Staffordshire
Searchability
Salary: £20000 - £25000 per annum
Posted: 2 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: Up to £21k + benefits
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Big Red Recruitment
Salary: £22500 - £25000 per annum
Posted: 2 days ago
London
Westbourne Partners
Salary: Up to £30,000 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £28000.00 - £32000.00 per annum
Posted: 2 days ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum
Posted: 2 days ago
City, London
Robert Half
Salary: £24000 - £28000 per annum
Posted: 3 days ago
Newbury, Berkshire
Talent International
Salary: £20000 - £30000 per annum + pension, corporate discounts
Posted: 2 days ago
London
Durlston Partners
Salary: Up to £40,000 per annum + Bonus + Benefits
Posted: 3 days ago
City, London
Hatstand Limited
Salary: £32000 - £40000 per annum
Posted: 2 days ago
London
Mortimer Spinks
Salary: £30000 per annum + full benefits package
Posted: 3 days ago
Redhill, Surrey
Total Recruitment Specialists Limited / TRG / Total recruitment group
Salary: £25000 - £28000 Per Annum
Posted: 3 days ago
Kettering, Northamptonshire
Ashdown IT
Salary: £18000 - £22000 per annum + Benefits
Posted: 4 days ago
City, London
Total Recruitment Specialists Limited / TRG / Total recruitment group
Salary: £40000 - £50000 Per Annum Benefits Package
Posted: 2 days ago
Hull, North Humberside
Go IT Recruitment Ltd
Salary: From £20,000 to £30,000 per annum + bonuses + excellent benefits
Posted: 2 days ago
Greater Manchester
Frazer John Recruitment Ltd
Salary: £22000.00 - £25000.00 per annum
Posted: 5 days ago
Bolton, Lancashire
Fruition IT Resources Limited
Salary: £30000 - £35000 per annum + Excellent Benefits!
Posted: 4 days ago
Weybridge, Surrey
Proactive Appointments
Salary: £25000 - £30000 per annum + Benefits
Posted: 3 days ago
London
Pioneer Search
Salary: £60000 - £70000 per annum
Posted: 2 days ago
Manchester, Lancashire
FT Select
Salary: From £18,000 to £20,000 per annum plus bonus and benefits
Posted: 2 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: Excellent Bens
Posted: 4 days ago
Hungerford, Berkshire
Redrock Consulting Ltd
Salary: £20000 - £28000 per annum + Excellent Benefits
Posted: 6 days ago
City, London
Hatstand Limited
Salary: £35000 - £40000 per annum + bonus, training, pension
Posted: 2 days ago
Bedfordshire
Nigel Frank International Ltd
Posted: 3 days ago