The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Support Analyst
Rank 73 95 96
Rank change year-on-year
+22 +1
Permanent jobs requiring a Support Analyst 3652 3005 3251
As % of all permanent IT jobs located in England 3.53% 2.99% 3.02%
As % of the Job Titles category 3.72% 3.15% 3.17%
Number of salaries quoted 3241 2587 2854
Average salary £31,500 £32,500 £32,500
Average salary % change year-on-year
-3.07% -
90% offered a salary of more than £21,500 £21,500 £21,500
10% offered a salary of more than £55,000 £55,000 £51,500
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
98061 95266 102493
As % of all permanent IT jobs located in England 94.68% 94.72% 95.25%
Number of salaries quoted 82304 78117 89013
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the England region.

Support Analyst Salary Trend in England

Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Analyst across the England region over the 3 months to 24 December 2014.

Support Analyst Salary Histogram in England

Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the England region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +25 1722 £37,500 -6.25% 92
South East +2 598 £27,500 -3.50% 46
East of England +43 370 £30,000 +3.44% 17
Yorkshire +15 222 £25,000 -10.71% 29
South West -1 220 £27,000 -3.57% 13
West Midlands -15 199 £27,500 -1.78% 7
North West +4 183 £23,625 -9.13% 17
East Midlands +37 127 £28,354 -2.22% 7
North East -8 19 £26,500 +3.92% 1
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 24 December 2014, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 3269 (45.52%) Windows
2 2738 (38.12%) SQL
3 2391 (33.29%) Microsoft
4 1947 (27.11%) Finance
5 1709 (23.80%) ITIL
6 1614 (22.47%) Active Directory
7 1602 (22.31%) MS Excel
8 1454 (20.25%) MS Office
9 1314 (18.30%) SQL Server
10 1128 (15.71%) UNIX
11 1119 (15.58%) Oracle
12 1062 (14.79%) Windows 7
13 1006 (14.01%) Linux
14 943 (13.13%) Windows Server 2008
15 796 (11.08%) Degree
16 774 (10.78%) MS Exchange
17 765 (10.65%) Citrix
18 714 (9.94%) VMware
19 698 (9.72%) Java
20 689 (9.59%) Analytical Skills
21 680 (9.47%) Windows XP
22 652 (9.08%) SLA
23 644 (8.97%) Windows Server 2003
24 589 (8.20%) .NET
25 554 (7.71%) TCP/IP
26 470 (6.54%) IIS
27 438 (6.10%) Front Office
28 434 (6.04%) Banking
29 420 (5.85%) Microsoft Certification
30 407 (5.67%) Cisco

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 24 December 2014, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 774 (10.78%) MS Exchange
2 470 (6.54%) IIS
3 356 (4.96%) SharePoint
4 343 (4.78%) Exchange Server 2010
5 264 (3.68%) Tomcat
6 239 (3.33%) Apache
7 222 (3.09%) Exchange Server 2007
8 158 (2.20%) Blackberry Enterprise Server
9 122 (1.70%) WebSphere
10 119 (1.66%) Exchange Server 2013
11 113 (1.57%) JBoss
12 111 (1.55%) WebLogic
13 103 (1.43%) Exchange Server 2003
14 89 (1.24%) Lync
15 72 (1.00%) WebSphere Application Server
16 63 (0.88%) WorkSite
17 58 (0.81%) IBM HTTP Server
18 56 (0.78%) IBM Notes
18 56 (0.78%) MQSeries
19 45 (0.63%) CMS
Applications
1 1602 (22.31%) MS Excel
2 1454 (20.25%) MS Office
3 153 (2.13%) MS PowerPoint
4 49 (0.68%) MS Visio
5 30 (0.42%) Spreadsheet
6 24 (0.33%) MS Project
7 7 (0.097%) InfoPath
8 5 (0.070%) Acrobat
8 5 (0.070%) S-PLUS
9 4 (0.056%) Photoshop
9 4 (0.056%) PrintSoft PReS
10 3 (0.042%) SPSS
10 3 (0.042%) Stata
10 3 (0.042%) AutoCAD
11 2 (0.028%) Adobe Captivate
12 1 (0.014%) FastStats
12 1 (0.014%) Final Cut Pro
12 1 (0.014%) Adobe Illustrator
Business Applications
1 167 (2.33%) Oracle EBS
2 145 (2.02%) Oracle EBS R12
3 123 (1.71%) Oracle Financials
4 99 (1.38%) Dynamics CRM
4 99 (1.38%) Oracle General Ledger
5 98 (1.36%) Oracle Receivables
6 96 (1.34%) Oracle Payables
7 89 (1.24%) Oracle Assets
8 46 (0.64%) Agresso
9 45 (0.63%) Oracle Applications
10 42 (0.58%) Dynamics AX
11 33 (0.46%) SAP CO
11 33 (0.46%) SAP FI
11 33 (0.46%) Oracle iProcurement
12 32 (0.45%) SAP FI/CO
13 30 (0.42%) Oracle 11i
14 24 (0.33%) SAP CRM
14 24 (0.33%) Oracle Financial Analyzer
15 21 (0.29%) SAP ERP
16 18 (0.25%) Oracle HRMS
Cloud Services
1 80 (1.11%) SaaS
2 67 (0.93%) Office 365
3 16 (0.22%) Amazon AWS
4 12 (0.17%) Microsoft Azure
5 11 (0.15%) Cloud Computing
6 9 (0.13%) Joyent
6 9 (0.13%) IaaS
6 9 (0.13%) Google Apps
7 5 (0.070%) PaaS
8 1 (0.014%) Force.com
8 1 (0.014%) Amazon EC2
8 1 (0.014%) Amazon S3
8 1 (0.014%) ElastiCache
8 1 (0.014%) Amazon ElastiCache
8 1 (0.014%) Route 53
Communications & Networking
1 554 (7.71%) TCP/IP
2 379 (5.28%) LAN
3 377 (5.25%) DNS
4 374 (5.21%) Firewall
5 340 (4.73%) WAN
6 326 (4.54%) DHCP
7 290 (4.04%) Internet
8 277 (3.86%) VPN
9 190 (2.65%) SAN
10 173 (2.41%) VoIP
11 128 (1.78%) FTP
12 94 (1.31%) HTTP
13 75 (1.04%) Wireless
14 56 (0.78%) NAS
15 55 (0.77%) Intranet
16 54 (0.75%) VLAN
17 52 (0.72%) Wi-Fi
18 49 (0.68%) Cisco IOS
19 45 (0.63%) Network Security
19 45 (0.63%) SSH
Database & Business Intelligence
1 1314 (18.30%) SQL Server
2 241 (3.36%) SQL Server 2008
3 226 (3.15%) MySQL
4 192 (2.67%) SQL Server Reporting Services
5 184 (2.56%) Relational Database
6 180 (2.51%) Oracle Database
7 174 (2.42%) SQL Server 2005
8 133 (1.85%) SQL Server Integration Services
9 122 (1.70%) Oracle Reports
10 96 (1.34%) Crystal Reports
11 94 (1.31%) DB2
12 87 (1.21%) SQL Server 2012
13 73 (1.02%) RDBMS
14 66 (0.92%) Oracle Discoverer
15 54 (0.75%) Data Warehouse
16 52 (0.72%) Oracle BI Publisher
17 44 (0.61%) MS Access
18 40 (0.56%) SQL Server 2000
19 36 (0.50%) Data Mining
20 34 (0.47%) Oracle BI EE
Development Applications
1 74 (1.03%) Visual Studio
2 71 (0.99%) Oracle Forms
3 43 (0.60%) Eclipse
4 39 (0.54%) Toad
4 39 (0.54%) Git (software)
5 31 (0.43%) JIRA
6 28 (0.39%) Team Foundation Server
7 23 (0.32%) Subversion
8 21 (0.29%) VisualVM
9 18 (0.25%) Maven
10 16 (0.22%) SQL Server Management Studio (SSMS)
11 15 (0.21%) MSI
12 14 (0.19%) JUnit
13 9 (0.13%) Firebug
14 8 (0.11%) Ant
15 5 (0.070%) Visual Studio Team System
15 5 (0.070%) Talend Open Studio
16 4 (0.056%) FishEye
16 4 (0.056%) Jenkins
16 4 (0.056%) Atlassian Bamboo
General
1 1947 (27.11%) Finance
2 438 (6.10%) Front Office
3 434 (6.04%) Banking
4 333 (4.64%) Retail
5 258 (3.59%) Law
6 235 (3.27%) Legal
7 209 (2.91%) Investment Banking
8 170 (2.37%) Back Office
9 151 (2.10%) Financial Institution
10 108 (1.50%) Telecoms
11 88 (1.23%) Manufacturing
12 86 (1.20%) German Language
13 73 (1.02%) French Language
14 70 (0.97%) Marketing
15 68 (0.95%) Advertising
16 52 (0.72%) Billing
17 44 (0.61%) Publishing
18 26 (0.36%) Spanish Language
19 22 (0.31%) General Ledger
20 20 (0.28%) Aerospace
Libraries, Frameworks & Software Standards
1 589 (8.20%) .NET
2 298 (4.15%) XML
3 252 (3.51%) HTML
4 196 (2.73%) ASP.NET
5 184 (2.56%) Middleware
6 168 (2.34%) FIX Protocol
7 161 (2.24%) CSS
8 150 (2.09%) J2EE
9 123 (1.71%) Web Services
10 65 (0.91%) Spring
11 63 (0.88%) .NET Framework
12 60 (0.84%) JDBC
13 47 (0.65%) SOAP
13 47 (0.65%) jQuery
14 38 (0.53%) WF
15 35 (0.49%) Software Packaging
16 32 (0.45%) Classic ASP
17 31 (0.43%) Oracle Fusion
18 26 (0.36%) XSLT
18 26 (0.36%) COM+
Miscellaneous
1 689 (9.59%) Analytical Skills
2 384 (5.35%) Blackberry
3 297 (4.14%) Computer Science
4 224 (3.12%) Management Information System
5 186 (2.59%) Foreign Exchange (FX)
6 170 (2.37%) Derivative
7 154 (2.14%) Equities
8 140 (1.95%) Fixed Income
9 129 (1.80%) Mathematics
10 93 (1.29%) Hedge funds
11 89 (1.24%) Enterprise Software
12 76 (1.06%) iPhone
13 66 (0.92%) Client/Server
14 60 (0.84%) Video Conferencing
15 57 (0.79%) Statistics
16 52 (0.72%) iPad
17 49 (0.68%) Fat Client
17 49 (0.68%) Thin Client
18 47 (0.65%) Equity Derivative
19 40 (0.56%) EPoS
Operating Systems
1 3269 (45.52%) Windows
2 1128 (15.71%) UNIX
3 1062 (14.79%) Windows 7
4 1006 (14.01%) Linux
5 943 (13.13%) Windows Server 2008
6 680 (9.47%) Windows XP
7 644 (8.97%) Windows Server 2003
8 344 (4.79%) Windows Server 2012
9 262 (3.65%) Windows 8
10 178 (2.48%) Solaris
11 138 (1.92%) Windows Vista
12 115 (1.60%) Red Hat Enterprise Linux
13 97 (1.35%) Android
14 94 (1.31%) Mac OS X
15 66 (0.92%) AIX
16 62 (0.86%) Windows 2000 Server
17 37 (0.52%) Apple iOS
18 34 (0.47%) Windows 2000
19 32 (0.45%) CentOS
20 27 (0.38%) Mac OS
Processes & Methodologies
1 1709 (23.80%) ITIL
2 340 (4.73%) Problem Management
3 338 (4.71%) CRM
4 323 (4.50%) Incident Management
5 317 (4.41%) Service Management
6 286 (3.98%) Service Delivery
7 274 (3.82%) E-Commerce
8 268 (3.73%) ERP
9 247 (3.44%) Business Intelligence
10 229 (3.19%) Project Management
11 207 (2.88%) Root Cause Analysis
12 173 (2.41%) Change Management
13 163 (2.27%) Disaster Recovery
14 160 (2.23%) Document Management
15 153 (2.13%) Mentoring
16 149 (2.07%) Change Control
17 146 (2.03%) Time Management
18 132 (1.84%) Release Management
19 131 (1.82%) Agile Software Development
20 117 (1.63%) Continuous Improvement
Programming Languages
1 2738 (38.12%) SQL
2 698 (9.72%) Java
3 388 (5.40%) C#
4 361 (5.03%) Perl
5 313 (4.36%) T-SQL
6 247 (3.44%) Shell Script
7 230 (3.20%) JavaScript
8 198 (2.76%) PL/SQL
9 151 (2.10%) VB
10 150 (2.09%) Bash Shell
11 125 (1.74%) PowerShell
12 122 (1.70%) Python
13 111 (1.55%) C++
14 102 (1.42%) C
15 92 (1.28%) PHP
16 91 (1.27%) VBA
17 64 (0.89%) VB.NET
18 61 (0.85%) VBScript
19 25 (0.35%) Korn
20 22 (0.31%) R
Qualifications
1 796 (11.08%) Degree
2 420 (5.85%) Microsoft Certification
3 248 (3.45%) MCSE
4 232 (3.23%) MCP
5 191 (2.66%) ITIL Certification
6 163 (2.27%) MCSA
7 146 (2.03%) Cisco Certification
8 140 (1.95%) Security Cleared
9 111 (1.55%) SC Cleared
10 100 (1.39%) CCNA
11 95 (1.32%) MCITP
12 87 (1.21%) ITIL Foundation Certificate
13 71 (0.99%) A+ Certification
14 47 (0.65%) VMware Certified Professional (VCP)
15 39 (0.54%) HND
16 37 (0.52%) MCTS
17 32 (0.45%) MCDST
18 30 (0.42%) MOS
19 27 (0.38%) CCNP
20 23 (0.32%) DV Cleared
Quality Assurance & Compliance
1 652 (9.08%) SLA
2 101 (1.41%) QA
3 35 (0.49%) ISO 9001
4 28 (0.39%) ISO/IEC 27001
5 16 (0.22%) Sarbanes-Oxley
6 9 (0.13%) Data Quality
7 7 (0.097%) ISO 14001
8 6 (0.084%) COBIT
8 6 (0.084%) ISO 9000
8 6 (0.084%) Solvency II
9 4 (0.056%) HL7
10 2 (0.028%) ISO/IEC 20000
10 2 (0.028%) PCI DSS
10 2 (0.028%) BS7799
11 1 (0.014%) DICOM
System Software
1 1614 (22.47%) Active Directory
2 395 (5.50%) VMware Infrastructure
3 173 (2.41%) XenApp
4 128 (1.78%) vSphere
5 126 (1.75%) Hyper-V
6 83 (1.16%) XenDesktop
7 68 (0.95%) VMware ESX
8 47 (0.65%) VMware ESXi
9 46 (0.64%) VMware Workstation
10 39 (0.54%) Terminal Services
11 35 (0.49%) Citrix Presentation Server
12 28 (0.39%) IMail Server
13 23 (0.32%) Microsoft App-V
14 20 (0.28%) XenServer
15 18 (0.25%) VMware Server
16 15 (0.21%) Terminal Server
17 13 (0.18%) MetaFrame
17 13 (0.18%) Postfix
18 7 (0.097%) Firmware
18 7 (0.097%) Samba
Systems Management
1 179 (2.49%) SCCM
2 55 (0.77%) WSUS
3 54 (0.75%) Backup Exec
3 54 (0.75%) Nagios
4 47 (0.65%) SCOM
5 42 (0.58%) Control-M
6 39 (0.54%) NetBackup
7 36 (0.50%) Tivoli
8 30 (0.42%) Norton AntiVirus
9 24 (0.33%) ServiceCenter
10 22 (0.31%) Puppet
11 21 (0.29%) Opsview
11 21 (0.29%) OpenView
12 20 (0.28%) ITRS Geneos
13 14 (0.19%) Oracle Enterprise Manager
14 13 (0.18%) McAfee ePO
15 9 (0.13%) ZABBIX
15 9 (0.13%) Casper Suite
16 8 (0.11%) XenMobile
17 7 (0.097%) Cisco CUCM
Vendors
1 2391 (33.29%) Microsoft
2 1119 (15.58%) Oracle
3 765 (10.65%) Citrix
4 714 (9.94%) VMware
5 407 (5.67%) Cisco
6 225 (3.13%) HP
7 200 (2.78%) SAP
8 199 (2.77%) IBM
9 158 (2.20%) Sybase
10 146 (2.03%) Apple
11 128 (1.78%) Bloomberg
12 106 (1.48%) Dell
13 102 (1.42%) Red Hat
14 91 (1.27%) Symantec
15 90 (1.25%) Avaya
16 84 (1.17%) Reuters
17 78 (1.09%) Business Objects
18 68 (0.95%) Sun
18 68 (0.95%) NetApp
19 66 (0.92%) Remedy
London
TEKsystems
Salary: £55000 - £70000 per annum + + bonus
Posted: 5 hours ago
Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £40000 per annum + Car allowance + Benefits
Posted: 6 hours ago
Surrey
Salt
Salary: £40000 - £45000 per annum + Bonus & Package
Posted: 6 hours ago
Salford, Lancashire
Searchability.co.uk
Salary: £25000 - £30000 per annum + Benefits
Posted: 22 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: £Excellent + Benefits
Posted: 22 hours ago
Birmingham, West Midlands (County)
IT Connections
Salary: £20,000 to £25,000
Posted: Yesterday
Chester, Cheshire
Shortlist Recruitment Ltd
Salary: £25000 - £30000 per annum + Good benefits package
Posted: Yesterday
City, London
Harrington Starr
Salary: £50000 - £75000 per annum + Bonus
Posted: 2 days ago
Cambridge, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: Negotiable
Posted: 3 days ago
Woking, Surrey
Global Technology Solutions Ltd
Salary: £20000 - £24000 per annum
Posted: 3 days ago
Coventry, West Midlands (County)
Roc Search
Salary: £29000 - £32000 per annum + benefits
Posted: 3 days ago
London
Coal IT Services
Salary: £30,000 per annum plus excellent benefits
Posted: 3 days ago
London
TEKsystems
Posted: 3 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: From £30,000 to £35,000 per annum + Bens
Posted: 3 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: From £25,000 to £35,000 per annum
Posted: 3 days ago
Woking, Surrey
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: 3 days ago
Woking, Surrey
Edge Specialist Recruitment
Salary: £18000 - £22000 per annum + Great Bens
Posted: 3 days ago
Woking, Surrey
Edge Specialist Recruitment
Salary: Great bens
Posted: 3 days ago
Woking, Surrey
Edge Specialist Recruitment
Salary: £22000 - £25000 per annum + Bens
Posted: 3 days ago
London
Digitech Resourcing Ltd
Salary: From £30,000 to £40,000 per annum
Posted: 3 days ago