The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 78 85 82
Rank change year-on-year
+7 -3
Permanent jobs requiring a Support Analyst 3575 3094 3597
As % of all permanent IT jobs located in England 3.27% 3.08% 3.25%
As % of the Job Titles category 3.46% 3.27% 3.41%
Number of salaries quoted 3135 2773 3158
Average salary £30,000 £32,500 £32,500
Average salary % change year-on-year
-7.69% -
90% offered a salary of more than £22,000 £21,000 £22,000
10% offered a salary of more than £51,750 £53,550 £55,000
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
103237 94545 105384
As % of all permanent IT jobs located in England 94.38% 94.22% 95.26%
Number of salaries quoted 84342 79126 90809
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £26,500 £26,000 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the England region.

Support Analyst Salary Trend in England

Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Analyst across the England region over the 3 months to 21 August 2014.

Support Analyst Salary Histogram in England

Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the England region over the 3 months to 21 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +10 1551 £37,500 -6.25% 177
South East -11 747 £27,500 -8.33% 57
Yorkshire +19 303 £25,250 +5.20% 30
East of England +4 271 £28,750 +0.87% 32
South West +8 208 £25,000 -13.79% 19
North West -16 189 £25,500 +4.08% 28
West Midlands +1 164 £27,500 -6.77% 15
East Midlands +5 132 £25,000 -7.40% 10
North East +5 22 £30,000 +13.20% 3
Midlands +15 3 - - 1
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 21 August 2014, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 3284 (47.17%) Windows
2 2607 (37.45%) SQL
3 2411 (34.63%) Microsoft
4 1812 (26.03%) Finance
5 1754 (25.19%) Active Directory
6 1626 (23.36%) MS Excel
7 1581 (22.71%) ITIL
8 1512 (21.72%) MS Office
9 1307 (18.77%) SQL Server
10 1096 (15.74%) Windows 7
11 1042 (14.97%) Oracle
12 997 (14.32%) Windows Server 2008
13 855 (12.28%) UNIX
14 818 (11.75%) MS Exchange
15 814 (11.69%) Linux
16 774 (11.12%) VMware
17 771 (11.07%) Windows XP
18 766 (11.00%) Degree
19 753 (10.82%) Citrix
20 696 (10.00%) Windows Server 2003
21 670 (9.62%) Java
22 659 (9.47%) SLA
23 618 (8.88%) .NET
24 606 (8.70%) TCP/IP
25 468 (6.72%) Blackberry
26 466 (6.69%) Microsoft Certification
26 466 (6.69%) Firewall
27 462 (6.64%) Cisco
28 446 (6.41%) LAN
29 409 (5.87%) C#

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 21 August 2014, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 818 (11.75%) MS Exchange
2 383 (5.50%) IIS
3 380 (5.46%) SharePoint
4 373 (5.36%) Exchange Server 2010
5 228 (3.27%) Exchange Server 2007
6 213 (3.06%) Tomcat
7 212 (3.05%) Blackberry Enterprise Server
8 201 (2.89%) Apache
9 121 (1.74%) WebSphere
10 97 (1.39%) Exchange Server 2003
11 78 (1.12%) WebLogic
11 78 (1.12%) Exchange Server 2013
12 75 (1.08%) IBM Notes
13 72 (1.03%) Lync
14 63 (0.90%) WorkSite
15 53 (0.76%) WebSphere Application Server
16 47 (0.68%) SharePoint 2010
17 39 (0.56%) Lotus Domino
17 39 (0.56%) CMS
18 38 (0.55%) MQSeries
Applications
1 1626 (23.36%) MS Excel
2 1512 (21.72%) MS Office
3 166 (2.38%) MS PowerPoint
4 42 (0.60%) MS Visio
5 33 (0.47%) MS Project
6 23 (0.33%) Spreadsheet
7 13 (0.19%) InfoPath
8 12 (0.17%) AutoCAD
9 8 (0.11%) InDesign
10 7 (0.10%) Photoshop
11 5 (0.072%) S-PLUS
12 3 (0.043%) Stata
12 3 (0.043%) SPSS
12 3 (0.043%) Acrobat
13 2 (0.029%) QuarkXPress
13 2 (0.029%) PrintSoft PReS
13 2 (0.029%) Revit
13 2 (0.029%) SketchUp
14 1 (0.014%) PowerPivot
14 1 (0.014%) FastStats
Business Applications
1 159 (2.28%) Oracle EBS
2 138 (1.98%) Oracle EBS R12
3 83 (1.19%) Oracle General Ledger
4 78 (1.12%) Oracle Applications
5 77 (1.11%) Oracle Payables
6 74 (1.06%) Oracle Receivables
7 67 (0.96%) Oracle Financials
8 64 (0.92%) Dynamics CRM
9 62 (0.89%) Dynamics AX
10 52 (0.75%) Oracle Assets
11 50 (0.72%) Oracle HRMS
12 36 (0.52%) Oracle Cash Management
13 30 (0.43%) Oracle 11i
14 25 (0.36%) Dynamics NAV
14 25 (0.36%) Remedy ITSM
15 24 (0.34%) Maximo
16 22 (0.32%) Oracle Payroll
16 22 (0.32%) Magento
17 21 (0.30%) Oracle iProcurement
18 20 (0.29%) Markit EDM
Cloud Services
1 103 (1.48%) SaaS
2 90 (1.29%) Office 365
3 36 (0.52%) Amazon AWS
4 31 (0.45%) IaaS
5 25 (0.36%) Joyent
6 18 (0.26%) Microsoft Azure
7 12 (0.17%) Cloud Computing
8 5 (0.072%) PaaS
9 3 (0.043%) Taleo
10 2 (0.029%) Google Apps
11 1 (0.014%) Route 53
11 1 (0.014%) Amazon EC2
11 1 (0.014%) Amazon S3
11 1 (0.014%) ElastiCache
11 1 (0.014%) Amazon ElastiCache
Communications & Networking
1 606 (8.70%) TCP/IP
2 466 (6.69%) Firewall
3 446 (6.41%) LAN
4 394 (5.66%) WAN
5 381 (5.47%) DNS
6 339 (4.87%) DHCP
7 297 (4.27%) VPN
8 269 (3.86%) Internet
9 206 (2.96%) SAN
10 158 (2.27%) VoIP
11 112 (1.61%) FTP
12 109 (1.57%) Wireless
13 81 (1.16%) Network Security
14 79 (1.13%) Cisco IOS
15 74 (1.06%) Intranet
16 70 (1.01%) HTTP
17 68 (0.98%) Wi-Fi
18 49 (0.70%) VLAN
19 48 (0.69%) SMTP
20 47 (0.68%) NAS
Database & Business Intelligence
1 1307 (18.77%) SQL Server
2 243 (3.49%) SQL Server Reporting Services
3 224 (3.22%) SQL Server 2008
4 219 (3.15%) Relational Database
5 211 (3.03%) Oracle Database
6 203 (2.92%) MySQL
7 158 (2.27%) SQL Server Integration Services
8 153 (2.20%) SQL Server 2005
9 126 (1.81%) Crystal Reports
10 104 (1.49%) Oracle Reports
11 87 (1.25%) RDBMS
12 76 (1.09%) DB2
13 63 (0.90%) Data Warehouse
14 61 (0.88%) SQL Server 2012
15 57 (0.82%) MS Access
16 54 (0.78%) Oracle Database 11g
17 53 (0.76%) Oracle Discoverer
18 46 (0.66%) Oracle Database 10g
19 44 (0.63%) Oracle BI Publisher
20 34 (0.49%) SQL Server Analysis Services
Development Applications
1 64 (0.92%) Visual Studio
1 64 (0.92%) Oracle Forms
2 49 (0.70%) Git (software)
3 44 (0.63%) Team Foundation Server
4 31 (0.45%) JIRA
4 31 (0.45%) Toad
5 30 (0.43%) JUnit
6 29 (0.42%) SQL Server Management Studio (SSMS)
7 25 (0.36%) Firebug
8 22 (0.32%) Selenium
8 22 (0.32%) JMeter
9 20 (0.29%) Subversion
10 18 (0.26%) Eclipse
11 16 (0.23%) Oracle APEX
12 11 (0.16%) ClearQuest
13 10 (0.14%) Maven
13 10 (0.14%) VisualVM
14 9 (0.13%) Hudson
15 8 (0.11%) TeamCity
15 8 (0.11%) MSI
General
1 1812 (26.03%) Finance
2 400 (5.75%) Banking
3 375 (5.39%) Front Office
4 300 (4.31%) Law
5 272 (3.91%) Retail
6 234 (3.36%) Legal
7 166 (2.38%) Investment Banking
8 134 (1.92%) Telecoms
9 132 (1.90%) Back Office
10 109 (1.57%) Financial Institution
11 101 (1.45%) Manufacturing
12 85 (1.22%) Advertising
13 70 (1.01%) Marketing
14 60 (0.86%) Publishing
15 52 (0.75%) German Language
16 51 (0.73%) French Language
17 45 (0.65%) Billing
18 31 (0.45%) General Ledger
19 26 (0.37%) Electronics
20 25 (0.36%) Dutch Language
Libraries, Frameworks & Software Standards
1 618 (8.88%) .NET
2 349 (5.01%) XML
3 338 (4.85%) HTML
4 215 (3.09%) ASP.NET
5 206 (2.96%) CSS
6 177 (2.54%) Web Services
7 149 (2.14%) J2EE
8 127 (1.82%) Middleware
9 70 (1.01%) Spring
10 54 (0.78%) FIX Protocol
11 49 (0.70%) SOAP
12 47 (0.68%) Hibernate
13 46 (0.66%) Software Packaging
14 42 (0.60%) .NET Framework
15 41 (0.59%) jQuery
16 40 (0.57%) Struts
17 36 (0.52%) DHTML
18 34 (0.49%) HTML5
19 33 (0.47%) EDI
20 32 (0.46%) JDBC
Miscellaneous
1 468 (6.72%) Blackberry
2 283 (4.06%) Computer Science
3 150 (2.15%) Management Information System
4 148 (2.13%) Equities
5 136 (1.95%) Derivative
6 124 (1.78%) Foreign Exchange (FX)
7 121 (1.74%) Fixed Income
8 120 (1.72%) Mathematics
9 110 (1.58%) Hedge funds
10 72 (1.03%) Client/Server
11 69 (0.99%) iPhone
12 62 (0.89%) PDA
13 61 (0.88%) Statistics
13 61 (0.88%) Video Conferencing
14 52 (0.75%) iPad
15 50 (0.72%) Enterprise Software
16 48 (0.69%) AS400
17 45 (0.65%) EPoS
17 45 (0.65%) Clustering
18 44 (0.63%) Open Source
Operating Systems
1 3284 (47.17%) Windows
2 1096 (15.74%) Windows 7
3 997 (14.32%) Windows Server 2008
4 855 (12.28%) UNIX
5 814 (11.69%) Linux
6 771 (11.07%) Windows XP
7 696 (10.00%) Windows Server 2003
8 260 (3.73%) Windows 8
9 257 (3.69%) Windows Server 2012
10 155 (2.23%) Solaris
11 118 (1.69%) Android
12 112 (1.61%) Mac OS X
13 88 (1.26%) Windows Vista
14 76 (1.09%) Red Hat Enterprise Linux
15 61 (0.88%) Apple iOS
16 52 (0.75%) Windows 2000 Server
17 50 (0.72%) AIX
18 44 (0.63%) Windows 2000
19 42 (0.60%) Mac OS
20 23 (0.33%) HPUX
Processes & Methodologies
1 1581 (22.71%) ITIL
2 309 (4.44%) Service Delivery
3 298 (4.28%) Problem Management
4 280 (4.02%) Service Management
5 257 (3.69%) CRM
6 252 (3.62%) Incident Management
7 207 (2.97%) Business Intelligence
8 206 (2.96%) E-Commerce
9 200 (2.87%) Change Management
10 190 (2.73%) ERP
11 188 (2.70%) Project Management
12 178 (2.56%) Root Cause Analysis
13 161 (2.31%) Disaster Recovery
14 158 (2.27%) Change Control
15 157 (2.26%) Asset Management
16 139 (2.00%) Document Management
16 139 (2.00%) Time Management
17 129 (1.85%) Release Management
18 122 (1.75%) Investment Management
19 115 (1.65%) User Acceptance Testing
Programming Languages
1 2607 (37.45%) SQL
2 670 (9.62%) Java
3 409 (5.87%) C#
4 328 (4.71%) T-SQL
5 247 (3.55%) JavaScript
5 247 (3.55%) Perl
6 230 (3.30%) PL/SQL
7 172 (2.47%) VB
8 154 (2.21%) PowerShell
9 150 (2.15%) Python
10 139 (2.00%) Shell Script
11 125 (1.80%) PHP
12 100 (1.44%) Bash Shell
13 97 (1.39%) VB.NET
14 95 (1.36%) VBA
15 89 (1.28%) C
16 87 (1.25%) C++
17 42 (0.60%) VBScript
18 34 (0.49%) ABAP
19 31 (0.45%) Ruby
Qualifications
1 766 (11.00%) Degree
2 466 (6.69%) Microsoft Certification
3 255 (3.66%) MCSE
4 209 (3.00%) MCP
5 177 (2.54%) Cisco Certification
6 166 (2.38%) ITIL Certification
7 142 (2.04%) MCITP
8 138 (1.98%) CCNA
9 120 (1.72%) MCSA
10 111 (1.59%) Security Cleared
11 70 (1.01%) SC Cleared
12 60 (0.86%) ITIL Foundation Certificate
13 50 (0.72%) CCNP
14 48 (0.69%) A+ Certification
15 42 (0.60%) MOS
16 38 (0.55%) MCTS
17 34 (0.49%) VMware Certified Professional (VCP)
18 27 (0.39%) HND
19 25 (0.36%) MCDST
20 21 (0.30%) Citrix Certification
Quality Assurance & Compliance
1 659 (9.47%) SLA
2 127 (1.82%) QA
3 45 (0.65%) ISO 9001
4 27 (0.39%) Sarbanes-Oxley
5 23 (0.33%) ISO/IEC 27001
6 6 (0.086%) Solvency II
6 6 (0.086%) Data Quality
7 4 (0.057%) ISO 14001
8 3 (0.043%) PCI DSS
9 2 (0.029%) COBIT
9 2 (0.029%) BS7799
9 2 (0.029%) ISO/IEC 20000
9 2 (0.029%) HL7
9 2 (0.029%) DICOM
10 1 (0.014%) JSP 440
10 1 (0.014%) ISO 9000
10 1 (0.014%) EMIR
10 1 (0.014%) GxP
System Software
1 1754 (25.19%) Active Directory
2 409 (5.87%) VMware Infrastructure
3 123 (1.77%) XenApp
4 118 (1.69%) Hyper-V
5 109 (1.57%) vSphere
6 69 (0.99%) VMware ESX
7 59 (0.85%) XenDesktop
8 51 (0.73%) Terminal Services
9 47 (0.68%) VMware Workstation
10 45 (0.65%) Citrix Presentation Server
11 39 (0.56%) IMail Server
12 28 (0.40%) VMware ESXi
13 22 (0.32%) Microsoft App-V
14 17 (0.24%) Terminal Server
15 16 (0.23%) XenServer
16 15 (0.22%) VMware Server
17 11 (0.16%) Postfix
18 10 (0.14%) MetaFrame
19 9 (0.13%) ISA Server
20 7 (0.10%) Tivoli Workload Scheduler
Systems Management
1 189 (2.71%) SCCM
2 65 (0.93%) WSUS
3 63 (0.90%) Backup Exec
4 41 (0.59%) Systems Management Server (SMS)
5 36 (0.52%) Tivoli
6 32 (0.46%) Puppet
7 31 (0.45%) Norton AntiVirus
8 29 (0.42%) Nagios
8 29 (0.42%) SCOM
9 28 (0.40%) NetBackup
10 27 (0.39%) Oracle Enterprise Manager
11 22 (0.32%) Tivoli Storage Manager
12 19 (0.27%) Control-M
13 17 (0.24%) DameWare
13 17 (0.24%) McAfee ePO
14 16 (0.23%) ITRS Geneos
14 16 (0.23%) ServiceCenter
15 11 (0.16%) HP SIM
15 11 (0.16%) Opscode Chef
15 11 (0.16%) Cisco CUCM
Vendors
1 2411 (34.63%) Microsoft
2 1042 (14.97%) Oracle
3 774 (11.12%) VMware
4 753 (10.82%) Citrix
5 462 (6.64%) Cisco
6 230 (3.30%) HP
7 208 (2.99%) Apple
8 195 (2.80%) SAP
9 166 (2.38%) IBM
10 110 (1.58%) Sybase
10 110 (1.58%) Symantec
11 99 (1.42%) JBoss
11 99 (1.42%) Bloomberg
12 98 (1.41%) Dell
13 87 (1.25%) Avaya
14 85 (1.22%) Lotus
15 82 (1.18%) Remedy
16 81 (1.16%) Red Hat
17 79 (1.13%) Business Objects
18 75 (1.08%) Reuters
City, London
Deerfoot IT Resources Ltd
Salary: £50000 per annum
Posted: 57 minutes ago
London
Coal IT Services
Salary: From £50,000 to £55,000 per annum
Posted: 1 hour ago
Wolverhampton, West Midlands (County)
Strategic Insights Ltd
Salary: From £30,000 to £40,000 per annum plus bonus & benefits
Posted: 1 hour ago
Manchester, Lancashire
Senitor Associates
Salary: £17000 per annum + Benefits
Posted: 1 hour ago
London
Artemis Recruitment Ltd
Salary: Unspecified £ Highly Competitive + Bonus
Posted: 1 hour ago
Leeds, West Yorkshire
Absolute Solution Limited
Salary: From £21,000 to £26,000 per annum 21-26k plus bens
Posted: 2 hours ago
Farnborough, Hampshire
Coal IT Services
Salary: From £25,000 to £30,000 per annum
Posted: 2 hours ago
Cheltenham, Gloucestershire
Novate IT Ltd
Salary: £25000 to £28500 per annum - benefits
Posted: 3 hours ago
Sutton, Surrey
Senitor Associates
Salary: £40000 - £50000 per annum + benefits
Posted: 5 hours ago
West Sussex
Ashdown IT
Salary: £20000 - £25000 per annum
Posted: 6 hours ago
Manchester, Lancashire
Senitor Associates
Salary: £16000 per annum + training
Posted: 6 hours ago
London
Redrock Consulting Ltd
Salary: £27000.00 - £33000.00 per annum + Excellent Benefits
Posted: 6 hours ago
Hertford, Hertfordshire
Oscar Associates (UK) Ltd
Salary: £22000 - £30000 per annum + Benefits
Posted: 6 hours ago
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: Up to £25,000 per annum
Posted: 6 hours ago
Altrincham, Cheshire
Advantage XPO
Salary: £15000 - £16000 per annum
Posted: 7 hours ago
London
Harvey Nash plc
Salary: £25000 - £28000 per annum
Posted: 7 hours ago
London
Ashdown IT
Salary: £22000 - £25500 per annum
Posted: 8 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: £Excellent + Benefits
Posted: 8 hours ago
Watford, Hertfordshire
RecruitmentRevolution.com Limited
Salary: From £50,000 to £60,000 per annum + Benefits + Bonus
Posted: 20 hours ago
London
Coal IT Services
Salary: From £40,000 to £48,000 per annum plus excellent benefits / bonus
Posted: 21 hours ago