The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Support Analyst
Rank 79 92 95
Rank change year-on-year
+13 +3
Permanent jobs requiring a Support Analyst 3251 2972 2966
As % of all permanent IT jobs located in England 3.26% 3.03% 2.94%
As % of the Job Titles category 3.43% 3.21% 3.09%
Number of salaries quoted 2864 2578 2616
Average salary £31,000 £32,500 £32,500
Average salary % change year-on-year
-4.61% -
90% offered a salary of more than £21,500 £21,500 £22,500
10% offered a salary of more than £55,000 £55,000 £52,500
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
94647 92576 95847
As % of all permanent IT jobs located in England 94.87% 94.45% 94.96%
Number of salaries quoted 78762 75162 81879
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £27,000
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the England region.

Support Analyst Salary Trend in England

Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Analyst across the England region over the 3 months to 27 February 2015.

Support Analyst Salary Histogram in England

Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the England region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +16 1555 £36,500 -9.31% 140
South East +4 586 £28,500 -5.00% 59
East of England +14 305 £30,000 +1.69% 20
Yorkshire +17 210 £27,000 -1.81% 31
South West +10 188 £27,000 -5.26% 28
West Midlands -17 167 £25,000 -3.84% 14
North West -25 121 £26,000 +8.33% 20
East Midlands +23 112 £27,500 -8.33% 14
North East -12 6 £30,125 +18.13% 3
Midlands - 4 £22,000 - 1
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 27 February 2015, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 3300 (47.05%) Windows
2 2555 (36.43%) SQL
3 2388 (34.05%) Microsoft
4 1863 (26.56%) Finance
5 1769 (25.22%) Active Directory
6 1682 (23.98%) ITIL
7 1596 (22.75%) MS Excel
8 1525 (21.74%) MS Office
9 1295 (18.46%) SQL Server
10 1088 (15.51%) Oracle
11 1086 (15.48%) Windows 7
12 1024 (14.60%) UNIX
13 966 (13.77%) Linux
14 833 (11.88%) Citrix
15 815 (11.62%) Windows Server 2008
16 803 (11.45%) MS Exchange
17 755 (10.76%) Degree
18 700 (9.98%) VMware
19 696 (9.92%) Java
20 678 (9.67%) Analytical Skills
21 629 (8.97%) Windows XP
22 598 (8.53%) .NET
22 598 (8.53%) SLA
23 511 (7.29%) Windows Server 2003
24 493 (7.03%) TCP/IP
25 486 (6.93%) Microsoft Certification
26 464 (6.62%) IIS
27 442 (6.30%) Banking
28 423 (6.03%) Front Office
29 409 (5.83%) Blackberry

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 27 February 2015, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 803 (11.45%) MS Exchange
2 464 (6.62%) IIS
3 390 (5.56%) SharePoint
4 342 (4.88%) Exchange Server 2010
5 263 (3.75%) Tomcat
6 205 (2.92%) Apache
7 191 (2.72%) Exchange Server 2007
8 177 (2.52%) Blackberry Enterprise Server
9 130 (1.85%) WebLogic
10 104 (1.48%) WebSphere
11 103 (1.47%) JBoss
11 103 (1.47%) Exchange Server 2013
12 93 (1.33%) Lync
13 88 (1.25%) Exchange Server 2003
14 70 (1.00%) WebSphere Application Server
15 65 (0.93%) WorkSite
16 54 (0.77%) MQSeries
17 51 (0.73%) IBM HTTP Server
18 48 (0.68%) IBM Notes
19 43 (0.61%) SharePoint 2010
Applications
1 1596 (22.75%) MS Excel
2 1525 (21.74%) MS Office
3 165 (2.35%) MS PowerPoint
4 33 (0.47%) MS Visio
5 25 (0.36%) Spreadsheet
6 22 (0.31%) MS Project
7 9 (0.13%) Photoshop
8 6 (0.086%) Adobe Illustrator
8 6 (0.086%) InfoPath
9 4 (0.057%) Acrobat
9 4 (0.057%) AutoCAD
10 3 (0.043%) S-PLUS
10 3 (0.043%) PrintSoft PReS
10 3 (0.043%) Final Cut Pro
10 3 (0.043%) Adobe Creative Suite
11 2 (0.029%) Adobe Captivate
11 2 (0.029%) SPSS
12 1 (0.014%) InDesign
Business Applications
1 123 (1.75%) Oracle EBS
2 121 (1.73%) Oracle EBS R12
3 113 (1.61%) Dynamics CRM
4 91 (1.30%) Oracle Receivables
5 86 (1.23%) Oracle General Ledger
6 79 (1.13%) Oracle Financials
7 72 (1.03%) Oracle Payables
8 63 (0.90%) Oracle Assets
9 50 (0.71%) Dynamics AX
10 47 (0.67%) Agresso
11 45 (0.64%) SAP FI
11 45 (0.64%) SAP CO
12 44 (0.63%) SAP FI/CO
13 41 (0.58%) thinkFolio
14 29 (0.41%) SAP CRM
14 29 (0.41%) SAP SD
15 25 (0.36%) SAP ERP
16 22 (0.31%) Oracle Cash Management
17 20 (0.29%) Markit EDM
18 19 (0.27%) Oracle iProcurement
Cloud Services
1 96 (1.37%) Office 365
2 69 (0.98%) SaaS
3 23 (0.33%) Microsoft Azure
4 17 (0.24%) Google Apps
5 13 (0.19%) Amazon AWS
6 9 (0.13%) IaaS
7 8 (0.11%) PaaS
8 6 (0.086%) Cloud Computing
9 4 (0.057%) Joyent
10 2 (0.029%) Yammer
11 1 (0.014%) Force.com
Communications & Networking
1 493 (7.03%) TCP/IP
2 380 (5.42%) Firewall
3 374 (5.33%) LAN
4 358 (5.10%) DNS
5 330 (4.70%) WAN
6 292 (4.16%) VPN
7 284 (4.05%) DHCP
8 269 (3.84%) Internet
9 227 (3.24%) SAN
10 198 (2.82%) VoIP
11 122 (1.74%) FTP
12 75 (1.07%) Wireless
13 72 (1.03%) HTTP
14 63 (0.90%) VLAN
15 56 (0.80%) IP Telephony
16 52 (0.74%) Wi-Fi
17 48 (0.68%) Network Security
18 45 (0.64%) NAS
18 45 (0.64%) Intranet
18 45 (0.64%) SSL
Database & Business Intelligence
1 1295 (18.46%) SQL Server
2 237 (3.38%) MySQL
3 208 (2.97%) SQL Server 2008
4 174 (2.48%) SQL Server Reporting Services
5 164 (2.34%) Oracle Database
6 161 (2.30%) Relational Database
6 161 (2.30%) SQL Server 2005
7 115 (1.64%) Oracle Reports
8 111 (1.58%) SQL Server Integration Services
9 97 (1.38%) SQL Server 2012
10 82 (1.17%) DB2
11 81 (1.15%) Crystal Reports
12 57 (0.81%) RDBMS
13 48 (0.68%) MS Access
14 44 (0.63%) Data Mining
15 43 (0.61%) Data Warehouse
16 36 (0.51%) Oracle Discoverer
17 34 (0.48%) SQL Server 2000
17 34 (0.48%) PostgreSQL
18 29 (0.41%) Oracle BI Publisher
Development Applications
1 66 (0.94%) Visual Studio
2 58 (0.83%) Oracle Forms
3 45 (0.64%) Eclipse
4 38 (0.54%) Toad
5 35 (0.50%) JIRA
6 29 (0.41%) Team Foundation Server
6 29 (0.41%) Subversion
7 28 (0.40%) Git (software)
8 23 (0.33%) Maven
9 21 (0.30%) VisualVM
10 18 (0.26%) SQL Server Management Studio (SSMS)
10 18 (0.26%) MSI
11 14 (0.20%) JUnit
12 12 (0.17%) VSS/SourceSafe
13 10 (0.14%) Visual Studio Team System
14 8 (0.11%) Ant
15 6 (0.086%) Jenkins
16 4 (0.057%) Firebug
16 4 (0.057%) PowerBuilder
16 4 (0.057%) Log4j
General
1 1863 (26.56%) Finance
2 442 (6.30%) Banking
3 423 (6.03%) Front Office
4 322 (4.59%) Retail
5 245 (3.49%) Law
6 234 (3.34%) Investment Banking
7 227 (3.24%) Legal
8 181 (2.58%) Back Office
9 171 (2.44%) Financial Institution
10 117 (1.67%) Telecoms
11 98 (1.40%) Manufacturing
12 79 (1.13%) Marketing
13 78 (1.11%) German Language
14 73 (1.04%) Advertising
15 59 (0.84%) French Language
16 56 (0.80%) Billing
17 41 (0.58%) Publishing
18 27 (0.38%) General Ledger
19 26 (0.37%) Spanish Language
20 18 (0.26%) Games
Libraries, Frameworks & Software Standards
1 598 (8.53%) .NET
2 291 (4.15%) XML
3 260 (3.71%) HTML
4 190 (2.71%) ASP.NET
5 167 (2.38%) Middleware
6 166 (2.37%) FIX Protocol
7 150 (2.14%) J2EE
8 143 (2.04%) CSS
9 123 (1.75%) Web Services
10 77 (1.10%) Spring
11 56 (0.80%) JDBC
12 55 (0.78%) .NET Framework
13 47 (0.67%) jQuery
14 40 (0.57%) SOAP
14 40 (0.57%) XSLT
15 34 (0.48%) WCF
15 34 (0.48%) Oracle Fusion
16 33 (0.47%) COM+
17 32 (0.46%) Software Packaging
18 28 (0.40%) JSP
Miscellaneous
1 678 (9.67%) Analytical Skills
2 409 (5.83%) Blackberry
3 274 (3.91%) Computer Science
4 197 (2.81%) Management Information System
5 168 (2.40%) Foreign Exchange (FX)
6 149 (2.12%) Derivative
7 148 (2.11%) Fixed Income
8 141 (2.01%) Equities
9 117 (1.67%) Hedge funds
10 103 (1.47%) Mathematics
11 100 (1.43%) Enterprise Software
12 78 (1.11%) iPhone
13 74 (1.06%) Client/Server
14 69 (0.98%) Thin Client
14 69 (0.98%) Fat Client
15 54 (0.77%) iPad
16 48 (0.68%) Video Conferencing
17 44 (0.63%) Data Structures
18 41 (0.58%) Statistics
19 40 (0.57%) Equity Derivative
Operating Systems
1 3300 (47.05%) Windows
2 1086 (15.48%) Windows 7
3 1024 (14.60%) UNIX
4 966 (13.77%) Linux
5 815 (11.62%) Windows Server 2008
6 629 (8.97%) Windows XP
7 511 (7.29%) Windows Server 2003
8 338 (4.82%) Windows Server 2012
9 297 (4.23%) Windows 8
10 174 (2.48%) Solaris
11 123 (1.75%) Windows Vista
12 107 (1.53%) Mac OS X
13 101 (1.44%) Android
14 97 (1.38%) Red Hat Enterprise Linux
15 70 (1.00%) AIX
16 54 (0.77%) Apple iOS
17 51 (0.73%) Windows 2000 Server
18 34 (0.48%) CentOS
18 34 (0.48%) Mac OS
18 34 (0.48%) Windows 2000
Processes & Methodologies
1 1682 (23.98%) ITIL
2 353 (5.03%) Service Management
3 352 (5.02%) CRM
4 331 (4.72%) Problem Management
5 322 (4.59%) Incident Management
6 305 (4.35%) Service Delivery
7 279 (3.98%) ERP
8 246 (3.51%) E-Commerce
9 214 (3.05%) Business Intelligence
10 210 (2.99%) Project Management
11 195 (2.78%) Root Cause Analysis
12 191 (2.72%) Disaster Recovery
13 169 (2.41%) Mentoring
14 165 (2.35%) Change Control
15 157 (2.24%) Document Management
16 156 (2.22%) Change Management
17 143 (2.04%) Time Management
18 137 (1.95%) Continuous Improvement
19 135 (1.92%) Workflow
20 121 (1.73%) Release Management
Programming Languages
1 2555 (36.43%) SQL
2 696 (9.92%) Java
3 380 (5.42%) C#
4 324 (4.62%) Perl
5 254 (3.62%) T-SQL
6 247 (3.52%) Shell Script
7 221 (3.15%) JavaScript
8 192 (2.74%) PL/SQL
9 143 (2.04%) PowerShell
10 134 (1.91%) VB
11 126 (1.80%) C++
12 122 (1.74%) Bash Shell
13 101 (1.44%) VBA
14 98 (1.40%) Python
14 98 (1.40%) C
15 85 (1.21%) PHP
16 66 (0.94%) VBScript
17 59 (0.84%) VB.NET
18 24 (0.34%) Korn
19 19 (0.27%) ABAP
Qualifications
1 755 (10.76%) Degree
2 486 (6.93%) Microsoft Certification
3 301 (4.29%) MCSE
4 272 (3.88%) MCP
5 193 (2.75%) ITIL Certification
6 172 (2.45%) MCSA
7 136 (1.94%) Security Cleared
8 131 (1.87%) Cisco Certification
9 118 (1.68%) SC Cleared
10 99 (1.41%) MCITP
11 96 (1.37%) CCNA
12 94 (1.34%) ITIL Foundation Certificate
13 79 (1.13%) VCP4
14 64 (0.91%) A+ Certification
15 42 (0.60%) MCDST
16 38 (0.54%) HND
17 35 (0.50%) VMware Certified Professional (VCP)
18 29 (0.41%) MOS
19 25 (0.36%) DV Cleared
19 25 (0.36%) Citrix Certification
Quality Assurance & Compliance
1 598 (8.53%) SLA
2 102 (1.45%) QA
3 33 (0.47%) ISO 9001
4 27 (0.38%) ISO/IEC 27001
5 13 (0.19%) Sarbanes-Oxley
5 13 (0.19%) Solvency II
6 8 (0.11%) Data Quality
7 7 (0.100%) ISO 9000
8 6 (0.086%) COBIT
9 4 (0.057%) HL7
10 3 (0.043%) ISO 14001
11 2 (0.029%) PCI DSS
12 1 (0.014%) DICOM
System Software
1 1769 (25.22%) Active Directory
2 404 (5.76%) VMware Infrastructure
3 200 (2.85%) XenApp
4 151 (2.15%) Hyper-V
5 126 (1.80%) vSphere
6 99 (1.41%) XenDesktop
7 70 (1.00%) VMware ESX
8 51 (0.73%) VMware ESXi
9 41 (0.58%) Citrix Presentation Server
10 36 (0.51%) Terminal Services
11 35 (0.50%) VMware Workstation
12 20 (0.29%) Microsoft App-V
13 19 (0.27%) XenServer
14 14 (0.20%) IMail Server
15 13 (0.19%) MetaFrame
16 12 (0.17%) Terminal Server
16 12 (0.17%) Samba
17 7 (0.100%) VMware Server
18 6 (0.086%) ISA Server
18 6 (0.086%) vCloud
Systems Management
1 216 (3.08%) SCCM
2 60 (0.86%) Nagios
3 55 (0.78%) Backup Exec
4 44 (0.63%) SCOM
5 43 (0.61%) WSUS
6 39 (0.56%) Norton AntiVirus
7 34 (0.48%) Tivoli
7 34 (0.48%) NetBackup
8 33 (0.47%) Control-M
9 24 (0.34%) Opsview
10 22 (0.31%) Puppet
10 22 (0.31%) OpenView
11 15 (0.21%) ITRS Geneos
12 14 (0.20%) Oracle Enterprise Manager
13 13 (0.19%) ServiceCenter
14 9 (0.13%) ZABBIX
14 9 (0.13%) McAfee ePO
14 9 (0.13%) Netcool
14 9 (0.13%) MOM
15 8 (0.11%) Systems Management Server (SMS)
Vendors
1 2388 (34.05%) Microsoft
2 1088 (15.51%) Oracle
3 833 (11.88%) Citrix
4 700 (9.98%) VMware
5 400 (5.70%) Cisco
6 232 (3.31%) HP
7 208 (2.97%) SAP
8 178 (2.54%) IBM
9 164 (2.34%) Sybase
10 156 (2.22%) Apple
11 138 (1.97%) Bloomberg
12 107 (1.53%) Dell
13 101 (1.44%) Red Hat
14 97 (1.38%) Symantec
15 86 (1.23%) ServiceNow
16 83 (1.18%) Avaya
17 81 (1.15%) Reuters
18 75 (1.07%) Remedy
19 74 (1.06%) Salesforce.com
20 71 (1.01%) Business Objects
West Sussex
ARC IT Recruitment Ltd
Posted: 12 hours ago
London
ARC IT Recruitment Ltd
Salary: £30000 - £40000 Per Annum
Posted: 12 hours ago
East Sussex
ARC IT Recruitment Ltd
Salary: £20000 - £25000 Per Annum
Posted: 12 hours ago
Chatham, Kent
JNC Recruitment
Salary: From £18,000 to £22,000 per annum
Posted: 12 hours ago
Surbiton, Surrey
ARC IT Recruitment Ltd
Salary: £20000 - £25000 Per Annum
Posted: 12 hours ago
Surbiton, Surrey
ARC IT Recruitment Ltd
Salary: £30000 - £35000 Per Annum
Posted: 12 hours ago
London
Digitech Resourcing Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 12 hours ago
Leeds, West Yorkshire
Oscar Associates (UK) Ltd
Salary: £30000 - £34500 per annum + pension parking
Posted: 13 hours ago
Croydon, Surrey
CV Screen Ltd
Salary: Up to £23k plus excellent benefits
Posted: 13 hours ago
Brentwood, Essex
Logic Engagements Ltd
Salary: £40000 - £48000 per annum + bonus, pension etc
Posted: 13 hours ago
City, London
Hays Finance Technology
Salary: £50000.00 - £70000.00 per annum
Posted: 13 hours ago
London
ComputAppoint
Salary: £35000 - £40000 per annum + Great Benefits
Posted: 13 hours ago
London
ComputAppoint
Salary: £45000 - £50000 per annum + £5,000 Car allowance + Great Benefits
Posted: 13 hours ago
Hertfordshire
Proactive Appointments
Salary: Up to £35,000 per annum + Benefits and On Call
Posted: 13 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 13 hours ago
Barnet, Hertfordshire
ReThink Recruitment
Salary: £28000.00 - £35000.00 per annum + Bens
Posted: 13 hours ago
Stoke-On-Trent, Staffordshire
Searchability
Salary: £20000 - £25000 per annum
Posted: 13 hours ago
City, London
Harvey Nash plc
Salary: £35000 - £41000 per annum + Benefits
Posted: 13 hours ago
Leatherhead, Surrey
CV Screen Ltd
Salary: to £22,000 + Benefits
Posted: 14 hours ago
Leeds
Tesco Mobile
Posted: 14 hours ago