The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Support Analyst
Rank 90 89 81
Rank change year-on-year
-1 -8
Permanent jobs requiring a Support Analyst 3414 3182 3623
As % of all permanent IT jobs located in England 2.99% 3.00% 3.06%
As % of the Job Titles category 3.16% 3.17% 3.23%
Number of salaries quoted 2989 2830 3170
Average salary £32,500 £32,500 £32,500
90% offered a salary of more than £21,500 £22,000 £21,500
10% offered a salary of more than £52,500 £52,500 £60,000
UK excluding London average salary £27,500 £27,500 £27,873
% change year-on-year
- -1.33%
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
108008 100411 112253
As % of all permanent IT jobs located in England 94.48% 94.72% 94.80%
Number of salaries quoted 88395 84589 96881
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,988 £27,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Support Analyst
UK

Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in England

Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the England region.

Support Analyst Salary Trend in England

Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Analyst across the England region over the 3 months to 16 April 2014.

Support Analyst Salary Histogram in England

Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the England region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
London +2 1656 £38,500 -3.75% 139
South East -2 608 £29,000 -3.33% 66
East of England -2 312 £30,000 +5.26% 30
North West +15 192 £25,000 -1.96% 33
Yorkshire -44 186 £27,500 +5.76% 30
West Midlands -5 181 £25,000 -7.40% 14
South West -2 177 £26,000 -8.77% 17
East Midlands -25 102 £26,780 -0.81% 17
North East -9 12 £25,500 -3.77% 4
Midlands -1 2 £33,500 -4.28%
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 16 April 2014, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 2945 (46.89%) Windows
2 2543 (40.49%) SQL
3 2193 (34.91%) Microsoft
4 1774 (28.24%) Finance
5 1580 (25.16%) Active Directory
6 1425 (22.69%) MS Excel
7 1403 (22.34%) ITIL
8 1314 (20.92%) MS Office
9 1275 (20.30%) SQL Server
10 1111 (17.69%) Oracle
11 991 (15.78%) UNIX
12 910 (14.49%) Windows Server 2008
13 878 (13.98%) Windows 7
14 824 (13.12%) Linux
15 774 (12.32%) Degree
16 741 (11.80%) MS Exchange
17 722 (11.49%) Windows XP
18 709 (11.29%) VMware
19 704 (11.21%) Citrix
20 655 (10.43%) Windows Server 2003
21 650 (10.35%) Java
22 624 (9.93%) SLA
23 547 (8.71%) .NET
24 540 (8.60%) Banking
25 519 (8.26%) TCP/IP
26 506 (8.06%) Microsoft Certification
27 454 (7.23%) Cisco
28 425 (6.77%) Blackberry
29 423 (6.73%) Front Office
30 420 (6.69%) LAN

Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 16 April 2014, IT jobs across the England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 741 (11.80%) MS Exchange
2 374 (5.95%) SharePoint
3 358 (5.70%) IIS
4 340 (5.41%) Exchange Server 2010
5 180 (2.87%) Blackberry Enterprise Server
6 176 (2.80%) Exchange Server 2007
7 173 (2.75%) Tomcat
8 157 (2.50%) Apache
9 136 (2.17%) WebSphere
10 124 (1.97%) Exchange Server 2003
11 94 (1.50%) WebLogic
12 78 (1.24%) IBM Notes
13 72 (1.15%) SharePoint 2010
14 62 (0.99%) WebSphere Application Server
15 55 (0.88%) WorkSite
15 55 (0.88%) Lync
16 47 (0.75%) CMS
17 46 (0.73%) MQSeries
18 39 (0.62%) IBM HTTP Server
19 28 (0.45%) BizTalk Server
Applications
1 1425 (22.69%) MS Excel
2 1314 (20.92%) MS Office
3 147 (2.34%) MS PowerPoint
4 36 (0.57%) MS Visio
5 30 (0.48%) MS Project
6 25 (0.40%) Photoshop
7 12 (0.19%) AutoCAD
8 9 (0.14%) Spreadsheet
9 5 (0.080%) FastStats
10 4 (0.064%) ProjectWise
11 3 (0.048%) PrintSoft PReS
12 2 (0.032%) InfoPath
12 2 (0.032%) S-PLUS
12 2 (0.032%) SPSS
12 2 (0.032%) Acrobat
13 1 (0.016%) SketchUp
13 1 (0.016%) Revit
Business Applications
1 97 (1.54%) Oracle EBS R12
2 95 (1.51%) Dynamics CRM
3 81 (1.29%) Oracle EBS
4 78 (1.24%) Oracle General Ledger
5 65 (1.03%) Oracle Payables
6 64 (1.02%) Oracle Receivables
7 51 (0.81%) Oracle Financials
8 46 (0.73%) Oracle Assets
9 42 (0.67%) Oracle Cash Management
9 42 (0.67%) Oracle Applications
10 39 (0.62%) Dynamics AX
11 37 (0.59%) ION MarketView
12 32 (0.51%) Oracle 11i
13 28 (0.45%) Agresso
13 28 (0.45%) Maximo
14 25 (0.40%) Magento
15 23 (0.37%) SAP FI
16 21 (0.33%) Remedy ITSM
17 19 (0.30%) Misys Opics
18 18 (0.29%) LatentZero
Cloud Services
1 75 (1.19%) Office 365
2 56 (0.89%) SaaS
3 11 (0.18%) Microsoft Azure
4 6 (0.096%) Taleo
5 5 (0.080%) Google Apps
6 3 (0.048%) Amazon AWS
6 3 (0.048%) GitHub
6 3 (0.048%) IaaS
7 2 (0.032%) PaaS
8 1 (0.016%) Cloud Computing
8 1 (0.016%) Amazon EC2
Communications & Networking
1 519 (8.26%) TCP/IP
2 420 (6.69%) LAN
3 403 (6.42%) Firewall
4 398 (6.34%) WAN
5 363 (5.78%) DNS
6 295 (4.70%) VPN
6 295 (4.70%) DHCP
7 253 (4.03%) Internet
8 199 (3.17%) SAN
9 134 (2.13%) VoIP
10 99 (1.58%) FTP
11 86 (1.37%) Wireless
12 79 (1.26%) HTTP
13 66 (1.05%) Intranet
14 64 (1.02%) SSL
15 53 (0.84%) NAS
16 51 (0.81%) IP Telephony
16 51 (0.81%) VLAN
17 50 (0.80%) Network Security
18 49 (0.78%) Wi-Fi
Database & Business Intelligence
1 1275 (20.30%) SQL Server
2 251 (4.00%) Relational Database
3 237 (3.77%) Oracle Database
4 236 (3.76%) SQL Server Reporting Services
5 199 (3.17%) SQL Server 2008
6 174 (2.77%) SQL Server Integration Services
7 159 (2.53%) SQL Server 2005
8 120 (1.91%) RDBMS
9 111 (1.77%) MySQL
10 101 (1.61%) Crystal Reports
10 101 (1.61%) Oracle Reports
11 80 (1.27%) DB2
12 71 (1.13%) Oracle Database 11g
13 64 (1.02%) Oracle Database 10g
14 53 (0.84%) Data Warehouse
15 51 (0.81%) MS Access
16 50 (0.80%) SQL Server 2012
17 46 (0.73%) KDB
18 39 (0.62%) SQL Server Analysis Services
19 30 (0.48%) Oracle Discoverer
Development Applications
1 58 (0.92%) Visual Studio
2 47 (0.75%) Oracle Forms
3 43 (0.68%) JIRA
4 35 (0.56%) Team Foundation Server
5 33 (0.53%) Toad
6 29 (0.46%) JUnit
6 29 (0.46%) Selenium
7 25 (0.40%) Subversion
8 24 (0.38%) SQL Server Management Studio (SSMS)
9 22 (0.35%) JMeter
10 15 (0.24%) ClearQuest
10 15 (0.24%) MSI
11 14 (0.22%) ClearCase
12 13 (0.21%) Eclipse
12 13 (0.21%) VSS/SourceSafe
12 13 (0.21%) InstallShield
13 12 (0.19%) Oracle APEX
13 12 (0.19%) Git (software)
14 9 (0.14%) LSMW
14 9 (0.14%) Hudson
General
1 1774 (28.24%) Finance
2 540 (8.60%) Banking
3 423 (6.73%) Front Office
4 272 (4.33%) Retail
5 248 (3.95%) Law
6 210 (3.34%) Investment Banking
7 162 (2.58%) Legal
8 141 (2.24%) Back Office
9 133 (2.12%) Telecoms
10 103 (1.64%) Marketing
11 99 (1.58%) Advertising
12 85 (1.35%) Manufacturing
13 80 (1.27%) Financial Institution
14 55 (0.88%) French Language
15 48 (0.76%) German Language
16 36 (0.57%) Billing
17 30 (0.48%) Publishing
18 28 (0.45%) Dutch Language
19 21 (0.33%) Spanish Language
20 17 (0.27%) Retail Banking
Libraries, Frameworks & Software Standards
1 547 (8.71%) .NET
2 347 (5.52%) XML
3 331 (5.27%) HTML
4 190 (3.02%) ASP.NET
5 172 (2.74%) J2EE
6 165 (2.63%) CSS
7 130 (2.07%) Middleware
8 114 (1.81%) Web Services
9 70 (1.11%) Spring
10 64 (1.02%) Hibernate
11 63 (1.00%) jQuery
12 50 (0.80%) Software Packaging
13 49 (0.78%) .NET Framework
14 48 (0.76%) HTML5
15 42 (0.67%) XSLT
16 40 (0.64%) SOAP
17 37 (0.59%) Struts
18 34 (0.54%) JDBC
19 33 (0.53%) EDI
20 31 (0.49%) FIX Protocol
Miscellaneous
1 425 (6.77%) Blackberry
2 264 (4.20%) Computer Science
3 217 (3.45%) Derivative
4 170 (2.71%) Fixed Income
4 170 (2.71%) Equities
5 150 (2.39%) Hedge funds
6 149 (2.37%) Foreign Exchange (FX)
7 113 (1.80%) Management Information System
8 81 (1.29%) Statistics
9 78 (1.24%) Enterprise Software
10 73 (1.16%) Mathematics
11 69 (1.10%) Clustering
12 67 (1.07%) Thin Client
12 67 (1.07%) Fat Client
13 65 (1.03%) Video Conferencing
13 65 (1.03%) iPhone
14 63 (1.00%) iPad
15 60 (0.96%) EPoS
15 60 (0.96%) Client/Server
16 51 (0.81%) Equity Derivative
Operating Systems
1 2945 (46.89%) Windows
2 991 (15.78%) UNIX
3 910 (14.49%) Windows Server 2008
4 878 (13.98%) Windows 7
5 824 (13.12%) Linux
6 722 (11.49%) Windows XP
7 655 (10.43%) Windows Server 2003
8 226 (3.60%) Solaris
9 179 (2.85%) Windows Server 2012
10 166 (2.64%) Windows 8
11 89 (1.42%) Mac OS X
12 75 (1.19%) Windows Vista
13 70 (1.11%) Apple iOS
14 68 (1.08%) Red Hat Enterprise Linux
15 63 (1.00%) AIX
16 60 (0.96%) Android
17 52 (0.83%) Windows 2000 Server
17 52 (0.83%) Windows 2000
18 43 (0.68%) Mac OS
19 21 (0.33%) SUSE
Processes & Methodologies
1 1403 (22.34%) ITIL
2 300 (4.78%) Problem Management
3 278 (4.43%) CRM
3 278 (4.43%) Service Delivery
4 271 (4.31%) Incident Management
5 245 (3.90%) Service Management
6 209 (3.33%) E-Commerce
7 208 (3.31%) Root Cause Analysis
8 199 (3.17%) Project Management
9 185 (2.95%) Change Management
10 170 (2.71%) Disaster Recovery
11 164 (2.61%) ERP
12 161 (2.56%) Asset Management
13 145 (2.31%) Change Control
14 136 (2.17%) Investment Management
15 124 (1.97%) Business Intelligence
16 122 (1.94%) Workflow
17 120 (1.91%) ITSM
18 119 (1.89%) Release Management
19 110 (1.75%) Time Management
Programming Languages
1 2543 (40.49%) SQL
2 650 (10.35%) Java
3 364 (5.80%) Perl
4 356 (5.67%) C#
5 256 (4.08%) T-SQL
6 247 (3.93%) PL/SQL
7 229 (3.65%) JavaScript
8 191 (3.04%) VB
9 178 (2.83%) PowerShell
10 174 (2.77%) Shell Script
11 172 (2.74%) Python
12 138 (2.20%) C
13 123 (1.96%) VBA
14 119 (1.89%) VB.NET
14 119 (1.89%) PHP
15 107 (1.70%) Bash Shell
16 106 (1.69%) C++
17 59 (0.94%) VB6
18 48 (0.76%) VBScript
19 28 (0.45%) Korn
Qualifications
1 774 (12.32%) Degree
2 506 (8.06%) Microsoft Certification
3 269 (4.28%) MCSE
4 258 (4.11%) MCP
5 241 (3.84%) ITIL Certification
6 173 (2.75%) Cisco Certification
7 169 (2.69%) MCITP
8 154 (2.45%) CCNA
9 126 (2.01%) MCSA
10 91 (1.45%) Security Cleared
11 60 (0.96%) SC Cleared
12 56 (0.89%) CCNP
13 49 (0.78%) Citrix Certification
14 46 (0.73%) MCDST
15 45 (0.72%) A+ Certification
16 41 (0.65%) MCTS
17 39 (0.62%) CCA
18 36 (0.57%) MOS
19 35 (0.56%) VMware Certified Professional (VCP)
20 30 (0.48%) PhD
Quality Assurance & Compliance
1 624 (9.93%) SLA
2 105 (1.67%) QA
3 55 (0.88%) ISO 9001
4 30 (0.48%) Sarbanes-Oxley
5 20 (0.32%) ISO/IEC 27001
6 10 (0.16%) Solvency II
7 8 (0.13%) COBIT
8 2 (0.032%) Data Quality
9 1 (0.016%) ISO 9000
9 1 (0.016%) GxP
9 1 (0.016%) PCI DSS
System Software
1 1580 (25.16%) Active Directory
2 404 (6.43%) VMware Infrastructure
3 167 (2.66%) XenApp
4 113 (1.80%) Hyper-V
5 101 (1.61%) vSphere
6 94 (1.50%) Terminal Services
7 77 (1.23%) VMware ESX
8 69 (1.10%) XenDesktop
9 40 (0.64%) VMware Workstation
10 37 (0.59%) XenServer
11 35 (0.56%) Citrix Presentation Server
12 31 (0.49%) Terminal Server
13 28 (0.45%) ISA Server
14 24 (0.38%) VMware ESXi
15 17 (0.27%) Microsoft App-V
16 13 (0.21%) VMware Server
16 13 (0.21%) Microsoft Virtual Server
17 12 (0.19%) MetaFrame
17 12 (0.19%) IMail Server
18 10 (0.16%) Xen
Systems Management
1 194 (3.09%) SCCM
2 58 (0.92%) Backup Exec
3 55 (0.88%) WSUS
4 52 (0.83%) SCOM
5 49 (0.78%) Systems Management Server (SMS)
6 40 (0.64%) Norton AntiVirus
7 37 (0.59%) Tivoli
8 31 (0.49%) NetBackup
9 21 (0.33%) MOM
10 19 (0.30%) Nagios
11 18 (0.29%) Control-M
12 17 (0.27%) ITRS Geneos
13 16 (0.25%) McAfee ePO
14 13 (0.21%) DameWare
15 12 (0.19%) Cisco CUCM
16 11 (0.18%) Opscode Chef
16 11 (0.18%) Puppet
16 11 (0.18%) ServiceCenter
17 9 (0.14%) Tivoli Storage Manager
17 9 (0.14%) Oracle Enterprise Manager
Vendors
1 2193 (34.91%) Microsoft
2 1111 (17.69%) Oracle
3 709 (11.29%) VMware
4 704 (11.21%) Citrix
5 454 (7.23%) Cisco
6 214 (3.41%) Sybase
7 201 (3.20%) HP
8 178 (2.83%) SAP
9 136 (2.17%) Apple
10 132 (2.10%) Symantec
11 130 (2.07%) Bloomberg
12 126 (2.01%) Reuters
12 126 (2.01%) IBM
13 99 (1.58%) Sun
14 92 (1.46%) Red Hat
14 92 (1.46%) CheckPoint
15 90 (1.43%) Lotus
16 89 (1.42%) Dell
16 89 (1.42%) Remedy
17 86 (1.37%) JBoss
Cheltenham, Gloucestershire
Evolution Recruitment Solutions
Salary: 20,000 - 28,000
Posted: 6 hours ago
City, London
Roc Search
Salary: £20000 - £22000 per annum + Benefits
Posted: 6 hours ago
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £18000 - £21000 per annum + pension, BUPA, bonus
Posted: 7 hours ago
Bolton, Lancashire
Circle Recruitment
Salary: £18000 - £25000 per annum + bens
Posted: 7 hours ago
Northampton, Northamptonshire
Emponics Ltd
Salary: £30000 - £38000 per annum + bens
Posted: 7 hours ago
Halifax, West Yorkshire
Global Technology Solutions Ltd
Salary: £24000 - £25000 per annum + 33% shift
Posted: 7 hours ago
Northampton, Northamptonshire
Emponics Ltd
Salary: £30000 - £35000 per annum + bens
Posted: 8 hours ago
Ipswich, Suffolk
ARM Technology
Salary: £40000 - £50000 per annum + Benefits
Posted: 8 hours ago
London
Westbourne Partners
Salary: Up to £40,000 per annum
Posted: 8 hours ago
Northampton, Northamptonshire
I4 Recruitment
Salary: Market related
Posted: 8 hours ago
Watford, Hertfordshire
Salmon Limited
Posted: 9 hours ago
High Wycombe, Buckinghamshire
Millshill Recruitment Ltd
Salary: From £30,000 to £35,000 per annum
Posted: 9 hours ago
Catterick Garrison, North Yorkshire
Focus IT Recruitment
Salary: From £17,000 to £22,000 per annum
Posted: 9 hours ago
Newcastle-upon-Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £18,000 to £25,000 per annum
Posted: 10 hours ago
Witham, Essex
Extra Technology 'Human Capital Solutions' Ltd
Salary: From £35,000 to £55,000 per annum + Benefits
Posted: 10 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £23000 per annum + Bens
Posted: 12 hours ago
Hertfordshire
SPS Resourcing
Salary: From £32,000 to £37,000 per annum Includes Excellent Bonus & Benefits
Posted: 12 hours ago
London
Marcus Donald People
Salary: £34,000-37,000 Pro Rota
Posted: 12 hours ago
Stansted, Essex
Sanderson
Salary: £50000 - £60000 per annum + + Benefits
Posted: 12 hours ago
Cambridge, Cambridgeshire
Computer People
Salary: £30000.00 - £33700.00 per annum + Excellent Benefits
Posted: 12 hours ago