Customer Experience Jobs in Edinburgh

Customer Experience (CX)
Scotland > Edinburgh

The following table provides summary statistics for permanent job vacancies advertised in Edinburgh with a requirement for Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Experience over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 66 41 55
Rank change year-on-year -25 +14 +44
Permanent jobs citing Customer Experience 45 163 128
As % of all permanent jobs advertised in Edinburgh 2.93% 7.59% 5.53%
As % of the Processes & Methodologies category 3.24% 7.89% 5.90%
Number of salaries quoted 31 74 111
10th Percentile £20,000 £48,125 £38,750
25th Percentile £31,250 £57,184 £50,000
Median annual salary (50th Percentile) £46,127 £69,447 £62,500
Median % change year-on-year -33.58% +11.12% +56.25%
75th Percentile £91,934 £77,715 £85,000
90th Percentile £98,474 £89,852 -
Scotland median annual salary £60,000 £69,447 £60,000
% change year-on-year -13.60% +15.75% +41.18%

All Process and Methodology Skills
Edinburgh

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Edinburgh with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,387 2,065 2,171
As % of all permanent jobs advertised in Edinburgh 90.42% 96.18% 93.74%
Number of salaries quoted 973 1,192 1,335
10th Percentile £35,000 £37,000 £35,000
25th Percentile £46,250 £45,000 £44,750
Median annual salary (50th Percentile) £60,000 £60,000 £55,000
Median % change year-on-year - +9.09% +10.00%
75th Percentile £72,500 £77,813 £68,750
90th Percentile £96,539 £92,404 £85,000
Scotland median annual salary £52,500 £57,905 £52,500
% change year-on-year -9.33% +10.30% +5.00%

Customer Experience
Job Vacancy Trend in Edinburgh

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Edinburgh.

Job vacancy trend for Customer Experience in Edinburgh

Customer Experience
Salary Trend in Edinburgh

3-month moving average salary quoted in jobs citing Customer Experience in Edinburgh.

Salary trend for Customer Experience in Edinburgh

Customer Experience
Salary Histogram in Edinburgh

Salary distribution for jobs citing Customer Experience in Edinburgh over the 6 months to 27 April 2024.

Salary histogram for Customer Experience in Edinburgh

Customer Experience
Co-occurring Skills and Capabilities in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (8.89%) Sketch
Cloud Services
1 6 (13.33%) AWS
1 6 (13.33%) GCP
2 5 (11.11%) Azure
3 4 (8.89%) Figma
3 4 (8.89%) Heroku
3 4 (8.89%) Miro
4 3 (6.67%) Power Platform
4 3 (6.67%) SaaS
4 3 (6.67%) Snowflake
5 2 (4.44%) Amazon EC2
5 2 (4.44%) Amazon S3
5 2 (4.44%) AWS Lambda
5 2 (4.44%) GitHub
5 2 (4.44%) GitHub Actions
5 2 (4.44%) MailChimp
5 2 (4.44%) Route 53
5 2 (4.44%) Serverless
5 2 (4.44%) WhatsApp
5 2 (4.44%) Zapier
6 1 (2.22%) Entra ID
Communications & Networking
1 10 (22.22%) DHCP
1 10 (22.22%) DNS
2 9 (20.00%) LAN
2 9 (20.00%) WAN
3 8 (17.78%) TCP/IP
4 7 (15.56%) Firewall
4 7 (15.56%) IPsec
4 7 (15.56%) Spanning Tree
4 7 (15.56%) VPN
5 3 (6.67%) Wireless
6 2 (4.44%) Internet
6 2 (4.44%) Wi-Fi
7 1 (2.22%) Ethernet
7 1 (2.22%) NGFW
7 1 (2.22%) OSPF
Database & Business Intelligence
1 3 (6.67%) Data Warehouse
1 3 (6.67%) Power BI
1 3 (6.67%) Tableau
2 2 (4.44%) Amazon RDS
2 2 (4.44%) MySQL
3 1 (2.22%) MongoDB
3 1 (2.22%) PostgreSQL
Development Applications
1 7 (15.56%) Git
2 4 (8.89%) Jenkins
2 4 (8.89%) Sonatype Nexus
3 2 (4.44%) Cypress.io
3 2 (4.44%) JIRA
3 2 (4.44%) JUnit
3 2 (4.44%) Spinnaker
3 2 (4.44%) webpack
General
1 15 (33.33%) Finance
2 14 (31.11%) Banking
3 10 (22.22%) Social Skills
4 5 (11.11%) Marketing
5 2 (4.44%) Retail
6 1 (2.22%) Analytical Skills
6 1 (2.22%) Organisational Skills
6 1 (2.22%) Retail Banking
Job Titles
1 10 (22.22%) Lead
2 7 (15.56%) Network Technician
2 7 (15.56%) Senior
3 6 (13.33%) Designer
3 6 (13.33%) Software Engineer
4 4 (8.89%) Architect
4 4 (8.89%) Senior Designer
4 4 (8.89%) Senior UI Designer
4 4 (8.89%) Senior UI/UX Designer
4 4 (8.89%) Senior UX Designer
4 4 (8.89%) UI Designer
4 4 (8.89%) UI/UX Designer
4 4 (8.89%) UX Designer
5 3 (6.67%) Full Stack Engineer
5 3 (6.67%) Full Stack Software Engineer
5 3 (6.67%) Lead Data Scientist
5 3 (6.67%) Senior Data Scientist
5 3 (6.67%) Senior User Researcher
5 3 (6.67%) Solutions Architect
5 3 (6.67%) User Researcher
Libraries, Frameworks & Software Standards
1 9 (20.00%) HTML
2 6 (13.33%) Spring Boot
3 5 (11.11%) Node.js
3 5 (11.11%) React
4 4 (8.89%) CSS
4 4 (8.89%) Spring
5 3 (6.67%) Pandas
6 2 (4.44%) Hibernate
6 2 (4.44%) JSON
6 2 (4.44%) Redux
6 2 (4.44%) REST
7 1 (2.22%) AngularJS
7 1 (2.22%) Express.js
7 1 (2.22%) Laravel
7 1 (2.22%) MEAN Stack
7 1 (2.22%) MERN Stack
7 1 (2.22%) RESTful
7 1 (2.22%) Vue
Miscellaneous
1 7 (15.56%) Data Centre
2 6 (13.33%) Cloud Native
3 4 (8.89%) Product Ownership
4 3 (6.67%) Data Structures
4 3 (6.67%) Onboarding
5 2 (4.44%) Legacy Systems
5 2 (4.44%) Online Banking
5 2 (4.44%) Public Cloud
6 1 (2.22%) Device Driver
Operating Systems
1 1 (2.22%) Mac OS X
1 1 (2.22%) Windows
1 1 (2.22%) Windows 10
1 1 (2.22%) Windows Server
1 1 (2.22%) Windows Server 2012
Processes & Methodologies
1 19 (42.22%) Agile
2 13 (28.89%) Digital Customer Experience
3 11 (24.44%) Coaching
4 10 (22.22%) Software Engineering
5 9 (20.00%) Actionable Insight
5 9 (20.00%) Microservices
5 9 (20.00%) User-Centered Design (UCD)
5 9 (20.00%) Workshop Facilitation
6 8 (17.78%) DevOps
7 7 (15.56%) ITSM
7 7 (15.56%) Mentoring
7 7 (15.56%) Network Monitoring
8 6 (13.33%) Artificial Intelligence
8 6 (13.33%) CI/CD
8 6 (13.33%) Continuous Integration
8 6 (13.33%) Data Science
8 6 (13.33%) Problem-Solving
8 6 (13.33%) Prototyping
8 6 (13.33%) Stakeholder Management
9 5 (11.11%) Platform Engineering
Programming Languages
1 7 (15.56%) Java
1 7 (15.56%) JavaScript
2 5 (11.11%) Python
3 3 (6.67%) SQL
3 3 (6.67%) TypeScript
4 2 (4.44%) Bash
4 2 (4.44%) PowerShell
5 1 (2.22%) PHP
Qualifications
1 9 (20.00%) SC Cleared
1 9 (20.00%) Security Cleared
2 4 (8.89%) Degree
3 3 (6.67%) Computer Science Degree
4 1 (2.22%) CCNA
4 1 (2.22%) Cisco Certification
4 1 (2.22%) JNCIA
4 1 (2.22%) Microsoft Certification
Quality Assurance & Compliance
1 9 (20.00%) Accessibility
2 4 (8.89%) WCAG
System Software
1 5 (11.11%) Docker
2 2 (4.44%) VMware Infrastructure
3 1 (2.22%) Active Directory
3 1 (2.22%) vSphere
Systems Management
1 6 (13.33%) Kubernetes
2 2 (4.44%) Ansible
2 2 (4.44%) Autotask
2 2 (4.44%) Prometheus
2 2 (4.44%) Terraform
3 1 (2.22%) Microsoft Intune
Vendors
1 7 (15.56%) Cisco
1 7 (15.56%) Juniper
1 7 (15.56%) Meraki
1 7 (15.56%) Palo Alto
2 2 (4.44%) Apple
2 2 (4.44%) ConnectWise
2 2 (4.44%) Facebook
2 2 (4.44%) Google
2 2 (4.44%) HubSpot
2 2 (4.44%) VMware
3 1 (2.22%) Microsoft