The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Services Manager
Rank 89 83 83
Rank change year-on-year
-6 0
Permanent jobs requiring a Service Manager 17 9 8
As % of all permanent IT jobs located in Edinburgh 1.15% 0.73% 0.67%
As % of the Job Titles category 1.20% 0.77% 0.70%
Number of salaries quoted 14 4 6
Average salary £53,000 £45,000 £57,500
Average salary % change year-on-year
+17.77% -21.73%
90% offered a salary of more than £42,150 £36,250 £51,250
10% offered a salary of more than £64,700 £48,500 £62,500
UK excluding London average salary £47,500 £47,500 £47,500
Service Manager
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Edinburgh region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Edinburgh
Permanent IT job ads with a match in the
Job Titles category
1415 1165 1143
As % of all permanent IT jobs located in Edinburgh 95.74% 95.10% 95.09%
Number of salaries quoted 928 723 822
Average salary £41,500 £40,000 £41,500
Average salary % change year-on-year
+3.75% -3.61%
90% offered a salary of more than £28,500 £28,500 £26,744
10% offered a salary of more than £57,500 £60,000 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Manager
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Edinburgh

Service Manager
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Edinburgh region.

Service Manager Salary Trend in Edinburgh

Service Manager
Salary Histogram in Edinburgh

This chart provides a salary histogram for IT jobs citing Service Manager across the Edinburgh region over the 3 months to 20 August 2014.

Service Manager Salary Histogram in Edinburgh

Service Manager
Top 30 Related IT Skills in Edinburgh

For the 6 months to 20 August 2014, IT jobs across the Edinburgh region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 18 (72.00%) Service Delivery
2 13 (52.00%) Finance
3 7 (28.00%) Disaster Recovery
3 7 (28.00%) Windows
4 6 (24.00%) MS Excel
4 6 (24.00%) MS Exchange
4 6 (24.00%) Service Management
4 6 (24.00%) ITIL
5 5 (20.00%) Project Management
5 5 (20.00%) Active Directory
5 5 (20.00%) Lotus
5 5 (20.00%) IBM Notes
5 5 (20.00%) Asset Management
5 5 (20.00%) Banking
5 5 (20.00%) Release Management
6 4 (16.00%) IP Telephony
6 4 (16.00%) Oracle
6 4 (16.00%) ISO 9001
6 4 (16.00%) iPad
7 3 (12.00%) Change Management
7 3 (12.00%) Incident Management
8 2 (8.00%) Supplier Management
8 2 (8.00%) Oracle Applications
8 2 (8.00%) VMware
8 2 (8.00%) Management Information System
8 2 (8.00%) Oracle EBS
8 2 (8.00%) Risk Management
8 2 (8.00%) SLA
8 2 (8.00%) Microsoft
8 2 (8.00%) ERP

Service Manager
Top Related IT Skills in Edinburgh by Category

For the 6 months to 20 August 2014, IT jobs across the Edinburgh region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (24.00%) MS Exchange
2 5 (20.00%) IBM Notes
3 1 (4.00%) Exchange Server 2000
3 1 (4.00%) Exchange Server 2010
Applications
1 6 (24.00%) MS Excel
Business Applications
1 2 (8.00%) Oracle Financials
1 2 (8.00%) Oracle 11i
1 2 (8.00%) Oracle EBS
1 2 (8.00%) Oracle Applications
1 2 (8.00%) Oracle General Ledger
1 2 (8.00%) Oracle EBS R12
1 2 (8.00%) Oracle Payables
1 2 (8.00%) Oracle Receivables
Communications & Networking
1 4 (16.00%) IP Telephony
2 1 (4.00%) VoIP
2 1 (4.00%) TCP/IP
Database & Business Intelligence
1 2 (8.00%) MySQL
2 1 (4.00%) SQL Server
General
1 13 (52.00%) Finance
2 5 (20.00%) Banking
3 1 (4.00%) Dutch Language
3 1 (4.00%) French Language
3 1 (4.00%) German Language
3 1 (4.00%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (4.00%) COM
Miscellaneous
1 4 (16.00%) iPad
2 2 (8.00%) Enterprise Software
2 2 (8.00%) Management Information System
Operating Systems
1 7 (28.00%) Windows
2 2 (8.00%) Linux
3 1 (4.00%) Windows XP
3 1 (4.00%) Windows Server 2003
3 1 (4.00%) Debian
3 1 (4.00%) Ubuntu
3 1 (4.00%) Windows Vista
3 1 (4.00%) Android
3 1 (4.00%) Windows Server 2008
3 1 (4.00%) CentOS
3 1 (4.00%) Red Hat Enterprise Linux
3 1 (4.00%) Windows Server 2012
Processes & Methodologies
1 18 (72.00%) Service Delivery
2 7 (28.00%) Disaster Recovery
3 6 (24.00%) ITIL
3 6 (24.00%) Service Management
4 5 (20.00%) Project Management
4 5 (20.00%) Asset Management
4 5 (20.00%) Release Management
5 3 (12.00%) Incident Management
5 3 (12.00%) Change Management
6 2 (8.00%) Risk Management
6 2 (8.00%) ERP
6 2 (8.00%) Supplier Management
6 2 (8.00%) Continuous Improvement
7 1 (4.00%) Capacity Planning
7 1 (4.00%) Telemarketing
7 1 (4.00%) Problem Management
7 1 (4.00%) Information Security
Programming Languages
1 2 (8.00%) SQL
Qualifications
1 1 (4.00%) CISSP
1 1 (4.00%) ITIL Certification
1 1 (4.00%) CISM
Quality Assurance & Compliance
1 4 (16.00%) ISO 9001
2 2 (8.00%) SLA
3 1 (4.00%) ISO/IEC 27001
3 1 (4.00%) COBIT
System Software
1 5 (20.00%) Active Directory
2 1 (4.00%) VMware Infrastructure
Vendors
1 5 (20.00%) Lotus
2 4 (16.00%) Oracle
3 2 (8.00%) Microsoft
3 2 (8.00%) VMware
4 1 (4.00%) Red Hat
4 1 (4.00%) Salesforce.com