The table below looks at the statistics for ISO/IEC 20000 skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited ISO/IEC 20000 over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
ISO/IEC 20000 (ISO 20000)
Rank 588 567 550
Rank change year-on-year
-21 -17
Contract jobs citing ISO/IEC 20000 7 3 6
As % of all contract IT jobs located in England 0.014% 0.006% 0.013%
As % of the Quality Assurance & Compliance category 0.17% 0.076% 0.17%
Number of daily rates quoted 4 2 5
Average daily rate
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£456 £525 £375
Average daily rate % change year-on-year
-13.09% +40.00%
90% offered a daily rate of more than £429 £505 £316
10% offered a daily rate of more than £475 £545 £418
UK excluding London average daily rate - - £395
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
ISO/IEC 20000
UK

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the England region.

Quality Assurance & Compliance Category
England
Contract IT job ads with a match in the
Quality Assurance & Compliance category
4186 3954 3575
As % of all contract IT jobs located in England 8.12% 8.01% 7.68%
Number of daily rates quoted 2725 2416 2175
Average daily rate £425 £400 £425
Average daily rate % change year-on-year
+6.25% -5.88%
90% offered a daily rate of more than £250 £240 £275
10% offered a daily rate of more than £600 £550 £600
UK excluding London average daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 158 183 134
Average hourly rate £20.82 £20.00 £19.50
Average hourly rate % change year-on-year
+4.11% +2.56%
90% offered a hourly rate of more than £12.18 £13.00 £11.00
10% offered a hourly rate of more than £47.50 £42.70 £40.50
UK excluding London average hourly rate £21.55 £20.50 £17.50
% change year-on-year
+5.12% +17.14%

ISO/IEC 20000
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing ISO/IEC 20000 across the England region as a proportion of the total demand within the Quality Assurance & Compliance category.

ISO/IEC 20000 Jobs Demand Trend in England

ISO/IEC 20000
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ISO/IEC 20000 across the England region.

ISO/IEC 20000 Daily Rate Trend in England

ISO/IEC 20000
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ISO/IEC 20000 within the England region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +2 6 £456 -13.09% 1
South East -10 1 - -
ISO/IEC 20000
UK

ISO/IEC 20000
Top 30 Related IT Skills in England

For the 6 months to 31 July 2015, IT contractor jobs across the England region citing ISO/IEC 20000 also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ISO/IEC 20000.

1 14 (93.33%) ITIL
2 11 (73.33%) Service Management
3 4 (26.67%) Service Delivery
4 3 (20.00%) Project Management
4 3 (20.00%) Risk Management
4 3 (20.00%) Finance
5 2 (13.33%) Billing
5 2 (13.33%) Telecoms
5 2 (13.33%) Change Management
5 2 (13.33%) Line Management
5 2 (13.33%) Security Cleared
5 2 (13.33%) Requirements Engineering
6 1 (6.67%) SaaS
6 1 (6.67%) ITIL V3
6 1 (6.67%) CRISC
6 1 (6.67%) Oracle Database
6 1 (6.67%) CISA
6 1 (6.67%) CISM
6 1 (6.67%) Quality Management
6 1 (6.67%) Windows
6 1 (6.67%) AIX
6 1 (6.67%) ERP
6 1 (6.67%) LAN
6 1 (6.67%) WAN
6 1 (6.67%) ISO 9001
6 1 (6.67%) SLA
6 1 (6.67%) Tivoli
6 1 (6.67%) Remedy
6 1 (6.67%) ITSM
6 1 (6.67%) Security Management

ISO/IEC 20000
Top Related IT Skills in England by Category

For the 6 months to 31 July 2015, IT contractor jobs across the England region citing ISO/IEC 20000 also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ISO/IEC 20000. Up to 20 skills are shown per category.

Cloud Services
1 1 (6.67%) SaaS
Communications & Networking
1 1 (6.67%) LAN
1 1 (6.67%) WAN
Database & Business Intelligence
1 1 (6.67%) Oracle Database
General
1 3 (20.00%) Finance
2 2 (13.33%) Telecoms
2 2 (13.33%) Billing
3 1 (6.67%) Manufacturing
Job Titles
1 8 (53.33%) Architect
2 7 (46.67%) Service Architect
3 2 (13.33%) Analyst
4 1 (6.67%) Help Desk Analyst
4 1 (6.67%) 1st Line Support
4 1 (6.67%) Process Analyst
4 1 (6.67%) Quality Manager
4 1 (6.67%) Service Manager
4 1 (6.67%) Help Desk Support
Operating Systems
1 1 (6.67%) Windows
1 1 (6.67%) AIX
Processes & Methodologies
1 14 (93.33%) ITIL
2 11 (73.33%) Service Management
3 4 (26.67%) Service Delivery
4 3 (20.00%) Risk Management
4 3 (20.00%) Project Management
5 2 (13.33%) Line Management
5 2 (13.33%) Requirements Engineering
5 2 (13.33%) Change Management
6 1 (6.67%) ITSM
6 1 (6.67%) Security Management
6 1 (6.67%) Quality Management
6 1 (6.67%) ERP
6 1 (6.67%) ITIL V3
6 1 (6.67%) Risk Assessment
6 1 (6.67%) Asset Management
6 1 (6.67%) QMS
Qualifications
1 2 (13.33%) Security Cleared
2 1 (6.67%) CRISC
2 1 (6.67%) CISA
2 1 (6.67%) CISM
2 1 (6.67%) Degree
2 1 (6.67%) DV Cleared
Quality Assurance & Compliance
1 1 (6.67%) ISO 9001
1 1 (6.67%) SLA
1 1 (6.67%) ISO/IEC 27001
1 1 (6.67%) COBIT
Systems Management
1 1 (6.67%) Tivoli
Vendors
1 1 (6.67%) Oracle
1 1 (6.67%) Remedy