The table below looks at the statistics for ISO/IEC 20000 skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited ISO/IEC 20000 over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
ISO/IEC 20000
Rank 589 583 572
Rank change year-on-year
-6 -11
Contract jobs citing ISO/IEC 20000 7 10 5
As % of all contract IT jobs located in England 0.015% 0.021% 0.011%
As % of the Quality Assurance & Compliance category 0.15% 0.23% 0.12%
Number of daily rates quoted 5 6 3
Average daily rate £425 £360 £250
Average daily rate % change year-on-year
+18.05% +44.00%
90% offered a daily rate of more than £308 £319 £210
10% offered a daily rate of more than £550 £425 £430
UK excluding London average daily rate £425 £330 £244
% change year-on-year
+28.78% +35.38%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
ISO/IEC 20000
UK

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the England region.

Quality Assurance & Compliance Category
England
Contract IT job ads with a match in the
Quality Assurance & Compliance category
4568 4416 4069
As % of all contract IT jobs located in England 9.68% 9.38% 8.97%
Number of daily rates quoted 2864 2741 2391
Average daily rate £425 £400 £415
Average daily rate % change year-on-year
+6.18% -3.55%
90% offered a daily rate of more than £275 £225 £243
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £400 £380 £350
% change year-on-year
+5.26% +8.57%
Number of hourly rates quoted 190 162 158
Average hourly rate £42.00 £22.50 £17.00
Average hourly rate % change year-on-year
+86.66% +32.35%
90% offered a hourly rate of more than £14.04 £11.00 £10.96
10% offered a hourly rate of more than £56.00 £48.30 £42.50
UK excluding London average hourly rate £42.50 £23.25 £17.08
% change year-on-year
+82.79% +36.16%

ISO/IEC 20000
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing ISO/IEC 20000 across the England region as a proportion of the total demand within the Quality Assurance & Compliance category.

ISO/IEC 20000 Jobs Demand Trend in England

ISO/IEC 20000
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ISO/IEC 20000 across the England region.

ISO/IEC 20000 Daily Rate Trend in England

ISO/IEC 20000
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing ISO/IEC 20000 across the England region over the 3 months to 11 February 2016.

ISO/IEC 20000 Daily Rate Histogram in England

ISO/IEC 20000
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ISO/IEC 20000 within the England region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
East Midlands - 3 £425 -
South East +13 1 £230 -42.50% 2
South West +5 1 - -
West Midlands - 1 £550 -
Midlands - 1 £550 -
ISO/IEC 20000
UK

ISO/IEC 20000
Top 30 Related IT Skills in England

For the 6 months to 11 February 2016, IT contractor jobs across the England region citing ISO/IEC 20000 also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ISO/IEC 20000.

1 12 (100.00%) ITIL
2 9 (75.00%) Service Management
3 8 (66.67%) Project Management
4 6 (50.00%) Finance
4 6 (50.00%) PRINCE2
4 6 (50.00%) TOGAF
4 6 (50.00%) ITIL V3
5 5 (41.67%) SC Cleared
5 5 (41.67%) Security Cleared
5 5 (41.67%) Zachman Framework
5 5 (41.67%) COBIT
5 5 (41.67%) Stakeholder Management
5 5 (41.67%) Agile Software Development
6 4 (33.33%) PRINCE2 Certification
7 3 (25.00%) Degree
7 3 (25.00%) ISO/IEC 27001
7 3 (25.00%) Problem Management
7 3 (25.00%) PRINCE
8 2 (16.67%) Service Delivery
8 2 (16.67%) SLA
8 2 (16.67%) Translating Business Requirements
9 1 (8.33%) Logical Data Model
9 1 (8.33%) Polycom
9 1 (8.33%) Video Conferencing
9 1 (8.33%) Meraki
9 1 (8.33%) Data Architecture
9 1 (8.33%) MODAF
9 1 (8.33%) Project Planning
9 1 (8.33%) Technical Architecture
9 1 (8.33%) CMDB

ISO/IEC 20000
Top Related IT Skills in England by Category

For the 6 months to 11 February 2016, IT contractor jobs across the England region citing ISO/IEC 20000 also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ISO/IEC 20000. Up to 20 skills are shown per category.

Applications
1 1 (8.33%) MS Excel
1 1 (8.33%) MS Project
Communications & Networking
1 1 (8.33%) IP Telephony
1 1 (8.33%) LAN
1 1 (8.33%) WAN
1 1 (8.33%) Wireless
1 1 (8.33%) WLAN
General
1 6 (50.00%) Finance
2 1 (8.33%) Telecoms
Job Titles
1 7 (58.33%) Architect
2 6 (50.00%) Service Architect
3 5 (41.67%) ITIL Service Architect
4 4 (33.33%) ITIL Expert
5 3 (25.00%) Analyst
5 3 (25.00%) Operations Analyst
5 3 (25.00%) Process Analyst
6 1 (8.33%) Coordinator
6 1 (8.33%) Data Architect
6 1 (8.33%) Delivery Manager
6 1 (8.33%) Project Manager
6 1 (8.33%) Service Delivery Coordinator
6 1 (8.33%) Service Manager
6 1 (8.33%) Services Delivery Manager
6 1 (8.33%) Subject Matter Expert
6 1 (8.33%) Telecoms Manager
6 1 (8.33%) Telecoms Project Manager
Miscellaneous
1 1 (8.33%) CMDB
1 1 (8.33%) Video Conferencing
Processes & Methodologies
1 12 (100.00%) ITIL
2 9 (75.00%) Service Management
3 8 (66.67%) Project Management
4 6 (50.00%) ITIL V3
4 6 (50.00%) PRINCE2
4 6 (50.00%) TOGAF
5 5 (41.67%) Agile Software Development
5 5 (41.67%) Stakeholder Management
5 5 (41.67%) Zachman Framework
6 3 (25.00%) PRINCE
6 3 (25.00%) Problem Management
7 2 (16.67%) Service Delivery
7 2 (16.67%) Translating Business Requirements
8 1 (8.33%) Data Architecture
8 1 (8.33%) Data Modelling
8 1 (8.33%) ITSM
8 1 (8.33%) Logical Data Model
8 1 (8.33%) MODAF
8 1 (8.33%) Project Planning
8 1 (8.33%) Technical Architecture
Qualifications
1 5 (41.67%) SC Cleared
1 5 (41.67%) Security Cleared
2 4 (33.33%) PRINCE2 Certification
3 3 (25.00%) Degree
4 1 (8.33%) CCNA
4 1 (8.33%) CCNP
4 1 (8.33%) Cisco Certification
4 1 (8.33%) ITIL Certification
Quality Assurance & Compliance
1 5 (41.67%) COBIT
2 3 (25.00%) ISO/IEC 27001
3 2 (16.67%) SLA
Vendors
1 1 (8.33%) CA
1 1 (8.33%) Cisco
1 1 (8.33%) Genesys
1 1 (8.33%) Meraki
1 1 (8.33%) Microsoft
1 1 (8.33%) Nortel
1 1 (8.33%) Polycom
1 1 (8.33%) Siemens