The table below looks at the statistics for the IT Support Technician role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Technician in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
IT Support Technician
Rank 773 775 834
Rank change year-on-year
+2 +59
Permanent jobs requiring an IT Support Technician 100 77 57
As % of all permanent IT jobs located in England 0.094% 0.077% 0.051%
As % of the Job Titles category 0.099% 0.082% 0.054%
Number of salaries quoted 84 74 49
Average salary £26,000 £22,500 £22,500
Average salary % change year-on-year
+15.55% -
90% offered a salary of more than £20,000 £18,000 £18,500
10% offered a salary of more than £30,000 £28,575 £30,000
UK excluding London average salary £23,000 £22,500 £22,500
% change year-on-year
+2.22% -
IT Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100671 93884 105537
As % of all permanent IT jobs located in England 94.40% 94.28% 95.26%
Number of salaries quoted 82315 78929 90739
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Technician Jobs Demand Trend in England

IT Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Technician across the England region.

IT Support Technician Salary Trend in England

IT Support Technician
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IT Support Technician across the England region over the 3 months to 23 September 2014.

IT Support Technician Salary Histogram in England

IT Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Technician within the England region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +25 35 £28,000 +2.75% 9
South East -20 19 £26,000 +14.28% 9
Yorkshire -39 13 £21,250 +11.84% 1
East of England -14 12 £22,500 +7.14% 1
North West -8 11 £25,000 +38.88% 3
East Midlands -11 3 £23,217 +16.08%
West Midlands -14 3 £19,500 -2.50% 1
South West -36 2 £24,000 +23.07% 1
North East - 2 £20,000 - 1
IT Support Technician
UK

IT Support Technician
Top 30 Related IT Skills in England

For the 6 months to 23 September 2014, IT jobs across the England region that cited IT Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Technician in their job title.

1 176 (81.86%) Windows
2 117 (54.42%) Microsoft
3 104 (48.37%) Active Directory
4 98 (45.58%) Windows 7
5 92 (42.79%) MS Office
6 69 (32.09%) MS Exchange
7 65 (30.23%) Windows Server 2008
8 56 (26.05%) VMware
9 44 (20.47%) MS Excel
10 43 (20.00%) Windows Server 2012
11 38 (17.67%) Office 365
11 38 (17.67%) Windows Server 2003
12 37 (17.21%) TCP/IP
12 37 (17.21%) Windows 8
13 36 (16.74%) DNS
14 35 (16.28%) Windows XP
15 30 (13.95%) Degree
16 29 (13.49%) DHCP
17 28 (13.02%) Linux
17 28 (13.02%) Mac OS X
17 28 (13.02%) Exchange Server 2010
18 27 (12.56%) VMware Infrastructure
19 26 (12.09%) VPN
20 24 (11.16%) Firewall
21 23 (10.70%) Cisco
21 23 (10.70%) Citrix
21 23 (10.70%) SQL Server
22 19 (8.84%) MCP
23 18 (8.37%) Hyper-V
24 17 (7.91%) SQL

IT Support Technician
Top Related IT Skills in England by Category

For the 6 months to 23 September 2014, IT jobs across the England region that cited IT Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 69 (32.09%) MS Exchange
2 28 (13.02%) Exchange Server 2010
3 12 (5.58%) SharePoint
4 11 (5.12%) Exchange Server 2007
5 10 (4.65%) Lync
6 7 (3.26%) Exchange Server 2013
7 4 (1.86%) Exchange Server 2003
7 4 (1.86%) IIS
8 3 (1.40%) SharePoint 2013
9 1 (0.47%) IBM Notes
9 1 (0.47%) Site Server
9 1 (0.47%) Blackberry Enterprise Server
9 1 (0.47%) Confluence
Applications
1 92 (42.79%) MS Office
2 44 (20.47%) MS Excel
Business Applications
1 7 (3.26%) Google Analytics
2 3 (1.40%) Sage 200
2 3 (1.40%) Dynamics GP
3 2 (0.93%) Dynamics CRM
4 1 (0.47%) Sage 50
4 1 (0.47%) Epicor Tropos
Cloud Services
1 38 (17.67%) Office 365
2 2 (0.93%) Amazon AWS
3 1 (0.47%) SaaS
3 1 (0.47%) Cloud Computing
Communications & Networking
1 37 (17.21%) TCP/IP
2 36 (16.74%) DNS
3 29 (13.49%) DHCP
4 26 (12.09%) VPN
5 24 (11.16%) Firewall
6 17 (7.91%) Internet
7 15 (6.98%) LAN
8 12 (5.58%) WAN
9 10 (4.65%) Wi-Fi
10 8 (3.72%) Wireless
11 7 (3.26%) Ethernet
11 7 (3.26%) Intranet
12 6 (2.79%) VoIP
13 5 (2.33%) VLAN
14 4 (1.86%) Cisco ASA
14 4 (1.86%) SAN
15 3 (1.40%) SNMP
15 3 (1.40%) ISDN
16 2 (0.93%) NAS
17 1 (0.47%) PABX
Database & Business Intelligence
1 23 (10.70%) SQL Server
2 6 (2.79%) SQL Server 2012
3 4 (1.86%) MS Access
4 2 (0.93%) Relational Database
5 1 (0.47%) MySQL
5 1 (0.47%) RDBMS
5 1 (0.47%) SQL Server 2008
5 1 (0.47%) Crystal Reports
Development Applications
1 1 (0.47%) JIRA
General
1 17 (7.91%) Finance
2 13 (6.05%) Telecoms
3 8 (3.72%) Retail
3 8 (3.72%) Marketing
4 6 (2.79%) Manufacturing
4 6 (2.79%) German Language
5 4 (1.86%) Banking
6 3 (1.40%) French Language
7 2 (0.93%) Italian Language
7 2 (0.93%) Spanish Language
8 1 (0.47%) Advertising
8 1 (0.47%) Military
8 1 (0.47%) Financial Institution
8 1 (0.47%) Aerospace
8 1 (0.47%) Law
Libraries, Frameworks & Software Standards
1 2 (0.93%) HTML
2 1 (0.47%) .NET
2 1 (0.47%) CSS
2 1 (0.47%) XML
2 1 (0.47%) XSLT
Miscellaneous
1 13 (6.05%) iPhone
2 12 (5.58%) Blackberry
3 11 (5.12%) Kindle
4 9 (4.19%) Streaming Media
5 6 (2.79%) EPoS
6 5 (2.33%) Clustering
7 4 (1.86%) Management Information System
8 3 (1.40%) Chip and PIN
8 3 (1.40%) Smartphone
8 3 (1.40%) PDA
8 3 (1.40%) Computer Science
8 3 (1.40%) Video Conferencing
9 2 (0.93%) iPad
9 2 (0.93%) Fat Client
9 2 (0.93%) Mathematics
9 2 (0.93%) Thin Client
10 1 (0.47%) Client/Server
10 1 (0.47%) iSeries
10 1 (0.47%) Augmented Reality
10 1 (0.47%) EqualLogic
Operating Systems
1 176 (81.86%) Windows
2 98 (45.58%) Windows 7
3 65 (30.23%) Windows Server 2008
4 43 (20.00%) Windows Server 2012
5 38 (17.67%) Windows Server 2003
6 37 (17.21%) Windows 8
7 35 (16.28%) Windows XP
8 28 (13.02%) Linux
8 28 (13.02%) Mac OS X
9 11 (5.12%) Windows Vista
10 7 (3.26%) Ubuntu
11 6 (2.79%) Mac OS
12 4 (1.86%) Android
12 4 (1.86%) Debian
13 2 (0.93%) UNIX
13 2 (0.93%) Windows 2000 Server
14 1 (0.47%) VMS
14 1 (0.47%) Windows Phone
Processes & Methodologies
1 16 (7.44%) ITIL
2 10 (4.65%) Service Delivery
3 8 (3.72%) Analytics
3 8 (3.72%) Coaching
4 6 (2.79%) Disaster Recovery
4 6 (2.79%) CRM
5 5 (2.33%) SOA
5 5 (2.33%) Agile Software Development
5 5 (2.33%) Incident Management
5 5 (2.33%) Load Balancing
5 5 (2.33%) Performance Management
5 5 (2.33%) Network Management
6 4 (1.86%) Change Management
6 4 (1.86%) ERP
7 3 (1.40%) Service Management
7 3 (1.40%) Business Intelligence
7 3 (1.40%) Asset Management
7 3 (1.40%) Logistics
8 2 (0.93%) Time Management
8 2 (0.93%) Data Management
Programming Languages
1 17 (7.91%) SQL
2 7 (3.26%) PowerShell
3 3 (1.40%) Bash Shell
3 3 (1.40%) Python
3 3 (1.40%) Ruby
4 2 (0.93%) C
4 2 (0.93%) T-SQL
4 2 (0.93%) VBA
5 1 (0.47%) VBScript
5 1 (0.47%) VB
5 1 (0.47%) C#
Qualifications
1 30 (13.95%) Degree
2 19 (8.84%) MCP
3 11 (5.12%) Microsoft Certification
4 9 (4.19%) Cisco Certification
5 6 (2.79%) CCNA
5 6 (2.79%) MCSE
6 2 (0.93%) HND
6 2 (0.93%) MCT
7 1 (0.47%) PhD
7 1 (0.47%) CCIE
7 1 (0.47%) CCNP
7 1 (0.47%) MCSA
7 1 (0.47%) CCDA
7 1 (0.47%) ITIL Certification
7 1 (0.47%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 11 (5.12%) ISO 9001
2 6 (2.79%) SLA
3 2 (0.93%) Sarbanes-Oxley
3 2 (0.93%) QA
System Software
1 104 (48.37%) Active Directory
2 27 (12.56%) VMware Infrastructure
3 18 (8.37%) Hyper-V
4 7 (3.26%) XenApp
5 5 (2.33%) Terminal Services
6 3 (1.40%) Microsoft Virtual Server
7 2 (0.93%) VMware ESXi
7 2 (0.93%) XenDesktop
7 2 (0.93%) VMware ESX
8 1 (0.47%) Xen
8 1 (0.47%) XenServer
8 1 (0.47%) vSphere
Systems Management
1 17 (7.91%) Backup Exec
2 1 (0.47%) SCCM
Vendors
1 117 (54.42%) Microsoft
2 56 (26.05%) VMware
3 23 (10.70%) Citrix
3 23 (10.70%) Cisco
4 14 (6.51%) Symantec
5 13 (6.05%) Apple
6 8 (3.72%) Avaya
7 7 (3.26%) Adobe
7 7 (3.26%) HP
7 7 (3.26%) CheckPoint
7 7 (3.26%) Google
8 6 (2.79%) Bloomberg
8 6 (2.79%) Dell
9 5 (2.33%) Salesforce.com
9 5 (2.33%) Sage
10 3 (1.40%) SAP
10 3 (1.40%) SimCorp
10 3 (1.40%) Trend Micro
10 3 (1.40%) FactSet
11 2 (0.93%) SolarWinds
Portsmouth, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £15000 - £20000 per annum
Posted: 16 hours ago
City, London
Oscar Associates (UK) Ltd
Salary: £18000 - £24000 per annum + Benefits
Posted: 18 hours ago
City, London
Oscar Associates (UK) Ltd
Salary: £17000 - £20000 per annum + Benefits
Posted: 19 hours ago
Solihull, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £18000 - £21000 per annum + Fantastic Benefits
Posted: Yesterday
London/West End (W1)
Direct Advertiser
Salary: £25,000 - £30,000
Posted: Yesterday
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £25000 - £35000 per annum
Posted: Yesterday
London
Learning4You
Salary: From £21,000 to £27,000 per annum
Posted: Yesterday
Bedford, Bedfordshire
Ashdown IT
Salary: £24000 - £26000 per annum + Benefits
Posted: Yesterday
Chester, Cheshire
Searchability.co.uk
Salary: £18000 - £22000 per annum
Posted: 4 days ago
City, London
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 4 days ago
City, London
Harrington Starr
Salary: £30000 per annum
Posted: 4 days ago
Dorking, Surrey
Oscar Associates (UK) Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: 4 days ago
Buckinghamshire
set2recruit
Salary: £18000 - £25000 Per Annum bonus
Posted: 5 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £25000 - £28000 per annum + Benefits
Posted: 5 days ago
Abingdon, Oxfordshire
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 5 days ago
City, London
Oscar Associates (UK) Ltd
Salary: £20000 - £24000 per annum + Benefits
Posted: 6 days ago
Portsmouth
Hays IT - Uk Posting account
Salary: £22000.00 - £23000.00 per annum
Posted: 8 days ago
Sittingbourne
Interquest - ITQ Financial - Tunbridge Wells
Salary: £18000 - £20000 per annum
Posted: 8 days ago
Bristol
Recruitment Genius
Salary: £20000 - £23000 per annum
Posted: 8 days ago
Brighton
Recruitment Genius
Salary: £20000 - £28000 per annum
Posted: 10 days ago