The table below looks at the statistics for the IT Support Technician role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Technician in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
IT Support Technician
Rank 691 779 806
Rank change year-on-year
+88 +27
Permanent jobs requiring an IT Support Technician 175 85 63
As % of all permanent IT jobs located in England 0.17% 0.083% 0.058%
As % of the Job Titles category 0.18% 0.088% 0.061%
Number of salaries quoted 145 75 58
Average salary £23,500 £23,000 £24,250
Average salary % change year-on-year
+2.17% -5.15%
90% offered a salary of more than £19,000 £16,344 £17,500
10% offered a salary of more than £30,000 £31,250 £32,500
UK excluding London average salary £23,500 £22,750 £23,000
% change year-on-year
+3.29% -1.08%
IT Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
99423 96838 103920
As % of all permanent IT jobs located in England 94.66% 94.71% 95.31%
Number of salaries quoted 83438 79404 90243
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Technician Jobs Demand Trend in England

IT Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Technician across the England region.

IT Support Technician Salary Trend in England

IT Support Technician
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IT Support Technician across the England region over the 3 months to 19 December 2014.

IT Support Technician Salary Histogram in England

IT Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Technician within the England region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +16 40 £26,250 +16.66% 8
Yorkshire +8 35 £22,000 +18.91% 5
London +36 27 £26,000 - 6
East of England -9 24 £25,250 +16.09% 3
West Midlands +2 14 £22,500 -7.21% 3
East Midlands +31 12 £23,500 +29.88% 2
South West +7 12 £22,500 -4.25% 3
North West +4 11 £22,000 -20.00% 4
IT Support Technician
UK

IT Support Technician
Top 30 Related IT Skills in England

For the 6 months to 19 December 2014, IT jobs across the England region that cited IT Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Technician in their job title.

1 243 (88.69%) Windows
2 138 (50.36%) Microsoft
3 128 (46.72%) Active Directory
4 120 (43.80%) Windows 7
5 104 (37.96%) MS Office
6 99 (36.13%) Windows Server 2008
7 89 (32.48%) MS Exchange
8 81 (29.56%) Windows Server 2012
9 77 (28.10%) VMware
10 74 (27.01%) MS Excel
10 74 (27.01%) Windows XP
10 74 (27.01%) Windows Server 2003
11 70 (25.55%) DNS
12 62 (22.63%) DHCP
13 59 (21.53%) Citrix
14 53 (19.34%) TCP/IP
15 52 (18.98%) ITIL
16 45 (16.42%) Office 365
17 43 (15.69%) Internet
18 42 (15.33%) Windows 8
19 36 (13.14%) Microsoft Certification
19 36 (13.14%) Hyper-V
19 36 (13.14%) Exchange Server 2010
20 35 (12.77%) Wireless
20 35 (12.77%) Linux
20 35 (12.77%) Cisco
21 34 (12.41%) Service Delivery
22 31 (11.31%) SQL Server
22 31 (11.31%) Firewall
23 30 (10.95%) VMware Infrastructure

IT Support Technician
Top Related IT Skills in England by Category

For the 6 months to 19 December 2014, IT jobs across the England region that cited IT Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 89 (32.48%) MS Exchange
2 36 (13.14%) Exchange Server 2010
3 22 (8.03%) Lync
4 19 (6.93%) Exchange Server 2007
5 17 (6.20%) SharePoint
6 13 (4.74%) Apache
7 10 (3.65%) Tomcat
8 9 (3.28%) Exchange Server 2003
9 7 (2.55%) IIS
9 7 (2.55%) Exchange Server 2013
10 4 (1.46%) GroupWise
11 2 (0.73%) Blackberry Enterprise Server
11 2 (0.73%) WordPress
12 1 (0.36%) nginx
12 1 (0.36%) Moodle
12 1 (0.36%) SharePoint 2013
12 1 (0.36%) IBM Notes
Applications
1 104 (37.96%) MS Office
2 74 (27.01%) MS Excel
3 1 (0.36%) MS PowerPoint
3 1 (0.36%) MS Project
Business Applications
1 7 (2.55%) Google Analytics
2 1 (0.36%) Sage 200
2 1 (0.36%) Sage 50
2 1 (0.36%) Dynamics NAV
2 1 (0.36%) Dynamics CRM
2 1 (0.36%) Dynamics AX
2 1 (0.36%) Dynamics GP
Cloud Services
1 45 (16.42%) Office 365
2 4 (1.46%) Amazon AWS
3 2 (0.73%) Google Apps
4 1 (0.36%) Cloud Computing
4 1 (0.36%) Microsoft Azure
Communications & Networking
1 70 (25.55%) DNS
2 62 (22.63%) DHCP
3 53 (19.34%) TCP/IP
4 43 (15.69%) Internet
5 35 (12.77%) Wireless
6 31 (11.31%) Firewall
7 29 (10.58%) VPN
8 27 (9.85%) Intranet
9 26 (9.49%) WAN
10 22 (8.03%) LAN
11 16 (5.84%) ADSL
12 15 (5.47%) VoIP
13 12 (4.38%) VLAN
14 10 (3.65%) Wi-Fi
14 10 (3.65%) Broadband
15 8 (2.92%) IP Telephony
16 5 (1.82%) Ethernet
17 4 (1.46%) SMTP
17 4 (1.46%) SSL
17 4 (1.46%) SAN
Database & Business Intelligence
1 31 (11.31%) SQL Server
2 3 (1.09%) MS Access
2 3 (1.09%) SQL Server 2005
2 3 (1.09%) SQL Server 2008
2 3 (1.09%) SQL Server 2012
3 2 (0.73%) Relational Database
3 2 (0.73%) MySQL
4 1 (0.36%) Business Intelligence Development Studio
4 1 (0.36%) SQL Server Reporting Services
4 1 (0.36%) Crystal Reports
General
1 17 (6.20%) Telecoms
2 16 (5.84%) Finance
3 11 (4.01%) Marketing
4 10 (3.65%) Manufacturing
5 6 (2.19%) Retail
6 4 (1.46%) German Language
7 3 (1.09%) Banking
8 2 (0.73%) Advertising
8 2 (0.73%) Legal
9 1 (0.36%) Back Office
9 1 (0.36%) Aerospace
9 1 (0.36%) Games
9 1 (0.36%) Military
9 1 (0.36%) Local Government
9 1 (0.36%) French Language
Libraries, Frameworks & Software Standards
1 2 (0.73%) HTML
2 1 (0.36%) .NET
2 1 (0.36%) ASP.NET
2 1 (0.36%) COM
2 1 (0.36%) SOAP
2 1 (0.36%) XML
2 1 (0.36%) XSLT
2 1 (0.36%) X-Windows
2 1 (0.36%) EDIFACT
Miscellaneous
1 15 (5.47%) Blackberry
2 9 (3.28%) Streaming Media
3 8 (2.92%) iPhone
3 8 (2.92%) Analytical Skills
4 7 (2.55%) Management Information System
5 5 (1.82%) Computer Science
6 4 (1.46%) EPoS
7 3 (1.09%) Thin Client
7 3 (1.09%) Mathematics
7 3 (1.09%) Fat Client
8 2 (0.73%) iPad
8 2 (0.73%) PDA
9 1 (0.36%) Client/Server
9 1 (0.36%) VLE
9 1 (0.36%) Kindle
9 1 (0.36%) Digital Media
9 1 (0.36%) Enterprise Software
9 1 (0.36%) Video Conferencing
9 1 (0.36%) iSeries
Operating Systems
1 243 (88.69%) Windows
2 120 (43.80%) Windows 7
3 99 (36.13%) Windows Server 2008
4 81 (29.56%) Windows Server 2012
5 74 (27.01%) Windows XP
5 74 (27.01%) Windows Server 2003
6 42 (15.33%) Windows 8
7 35 (12.77%) Linux
8 25 (9.12%) Mac OS X
9 16 (5.84%) UNIX
9 16 (5.84%) Windows Vista
10 12 (4.38%) Solaris
11 11 (4.01%) Android
12 4 (1.46%) Mac OS
13 2 (0.73%) Windows 2000 Server
13 2 (0.73%) CentOS
14 1 (0.36%) Apple iOS
14 1 (0.36%) Ubuntu
14 1 (0.36%) Windows Phone
Processes & Methodologies
1 52 (18.98%) ITIL
2 34 (12.41%) Service Delivery
3 11 (4.01%) Performance Management
4 9 (3.28%) Service Management
4 9 (3.28%) ITSM
5 8 (2.92%) Disaster Recovery
6 7 (2.55%) Analytics
7 5 (1.82%) Technical Analysis
7 5 (1.82%) Kalman Filter
7 5 (1.82%) Mentoring
7 5 (1.82%) SOA
7 5 (1.82%) Migration
7 5 (1.82%) Agile Software Development
7 5 (1.82%) Incident Management
8 4 (1.46%) CRM
8 4 (1.46%) ERP
9 3 (1.09%) Business Intelligence
9 3 (1.09%) Data Security
9 3 (1.09%) Data Protection
10 2 (0.73%) Change Control
Programming Languages
1 29 (10.58%) SQL
2 8 (2.92%) PowerShell
3 2 (0.73%) T-SQL
3 2 (0.73%) PHP
3 2 (0.73%) Shell Script
4 1 (0.36%) C
4 1 (0.36%) C#
4 1 (0.36%) JavaScript
4 1 (0.36%) VBScript
4 1 (0.36%) VB
4 1 (0.36%) VBA
4 1 (0.36%) Bash Shell
Qualifications
1 36 (13.14%) Microsoft Certification
2 26 (9.49%) MCP
3 20 (7.30%) MCSE
4 17 (6.20%) Degree
5 9 (3.28%) MCSA
6 8 (2.92%) A+ Certification
7 6 (2.19%) Cisco Certification
7 6 (2.19%) CCNA
7 6 (2.19%) ITIL Foundation Certificate
8 5 (1.82%) MCITP
8 5 (1.82%) CCA
8 5 (1.82%) Citrix Certification
9 4 (1.46%) HND
10 3 (1.09%) MCDST
10 3 (1.09%) MCTS
11 2 (0.73%) ITIL Certification
11 2 (0.73%) HNC
11 2 (0.73%) MCT
12 1 (0.36%) PhD
12 1 (0.36%) CCIE
Quality Assurance & Compliance
1 10 (3.65%) SLA
2 7 (2.55%) ISO 9001
3 1 (0.36%) Sarbanes-Oxley
3 1 (0.36%) ISO/IEC 27001
3 1 (0.36%) QA
System Software
1 128 (46.72%) Active Directory
2 36 (13.14%) Hyper-V
3 30 (10.95%) VMware Infrastructure
4 19 (6.93%) XenApp
5 10 (3.65%) vSphere
6 7 (2.55%) VMware ESX
7 6 (2.19%) XenDesktop
8 3 (1.09%) Microsoft Virtual Server
9 1 (0.36%) Terminal Server
9 1 (0.36%) XenServer
9 1 (0.36%) VMware ESXi
Systems Management
1 16 (5.84%) Backup Exec
2 4 (1.46%) SCCM
3 2 (0.73%) Zenoss
3 2 (0.73%) Symantec Endpoint Protection
3 2 (0.73%) Casper Suite
4 1 (0.36%) WSUS
4 1 (0.36%) McAfee ePO
4 1 (0.36%) Windows Intune
4 1 (0.36%) Norton AntiVirus
Vendors
1 138 (50.36%) Microsoft
2 77 (28.10%) VMware
3 59 (21.53%) Citrix
4 35 (12.77%) Cisco
5 28 (10.22%) Apple
6 17 (6.20%) EMC
7 15 (5.47%) Symantec
8 10 (3.65%) Oracle
8 10 (3.65%) Avaya
9 9 (3.28%) Google
10 8 (2.92%) Mitel
11 7 (2.55%) Sage
11 7 (2.55%) CheckPoint
11 7 (2.55%) Adobe
12 5 (1.82%) HP
12 5 (1.82%) Siemens
12 5 (1.82%) AppDynamics
13 4 (1.46%) Novell
13 4 (1.46%) Bloomberg
14 3 (1.09%) Red Hat
Cambridge, Cambridgeshire
Bell Educational Services
Posted: Yesterday
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 2 days ago
Knutsford, Cheshire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefirs
Posted: 2 days ago
London
Learning4You
Salary: From £21,000 to £28,000 per annum
Posted: 2 days ago
Sheffield, South Yorkshire
CV Screen Ltd
Salary: to £22,000 + Benefits
Posted: 3 days ago
Lincolnshire
Head Resourcing
Posted: 4 days ago
Peterborough, Cambridgeshire
Polar Recruitment
Salary: £18000 - £21000 per annum + + Benefits
Posted: 4 days ago
Chelmsford, Essex
Oscar Associates (UK) Ltd
Salary: £16000 - £18000 per annum + Benefits
Posted: 4 days ago
Leatherhead, Surrey
Oscar Associates (UK) Ltd
Salary: £22000 - £26000 per annum + Benefits
Posted: 4 days ago
London
Harvey Nash plc
Salary: £30000 - £35000 per annum
Posted: 5 days ago
Cornwall
Senitor Associates
Salary: £24000 - £27000 per annum
Posted: 5 days ago
Accrington, Lancashire
Oscar Associates (UK) Ltd
Salary: £18000 - £25000 per annum + Benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
Mobile Fun
Salary: Competitive salary and benefits package.
Posted: 5 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £18000 - £25000 per annum + Benefits
Posted: 5 days ago
Stroud, Gloucestershire
Oscar Associates (UK) Ltd
Salary: £18000 - £25000 per annum + Benefits
Posted: 6 days ago
Buckinghamshire
set2recruit
Salary: £18000 - £25000 Per Annum bonus
Posted: 6 days ago
Shrewsbury, Shropshire
Ashdown IT
Salary: £17000 - £20000 per annum
Posted: 6 days ago
Bradford, West Yorkshire
Greywood Associates Limited
Salary: £18000 per annum + Benefits
Posted: 6 days ago
South West London
Pygmalion Cloud Solutions
Salary: From £22,000 to £40,000 per annum plus standard benfits
Posted: 13 days ago
Trowbridge, Wiltshire
Alertsystems.co.uk
Salary: From £16,000 to £21,000 per annum Workplace Pension
Posted: 13 days ago