The table below looks at the statistics for the IT Support Technician role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Technician in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
IT Support Technician
Rank 672 772 813
Rank change year-on-year
+100 +41
Permanent jobs requiring an IT Support Technician 180 74 62
As % of all permanent IT jobs located in England 0.18% 0.077% 0.060%
As % of the Job Titles category 0.19% 0.082% 0.063%
Number of salaries quoted 144 69 59
Average salary £24,000 £23,500 £25,000
Average salary % change year-on-year
+2.12% -6.00%
90% offered a salary of more than £19,000 £19,000 £17,600
10% offered a salary of more than £30,000 £32,550 £32,500
UK excluding London average salary £23,500 £24,000 £22,500
% change year-on-year
-2.08% +6.66%
IT Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
93674 90433 98244
As % of all permanent IT jobs located in England 94.80% 94.55% 95.13%
Number of salaries quoted 78627 73802 84913
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Technician Jobs Demand Trend in England

IT Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Technician across the England region.

IT Support Technician Salary Trend in England

IT Support Technician
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IT Support Technician across the England region over the 3 months to 30 January 2015.

IT Support Technician Salary Histogram in England

IT Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Technician within the England region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +25 36 £26,000 - 5
Yorkshire +17 36 £22,000 +15.78% 8
South East -21 29 £24,750 +10.00% 6
East Midlands +34 21 £23,250 -23.77% 3
East of England +3 19 £25,000 -16.66% 1
West Midlands +1 16 £21,250 -29.16% 1
North West -3 14 £22,250 -19.09% 5
South West -6 9 £23,250 -38.00% 1
North East -13 1 £26,000 +1.96%
IT Support Technician
UK

IT Support Technician
Top 30 Related IT Skills in England

For the 6 months to 30 January 2015, IT jobs across the England region that cited IT Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Technician in their job title.

1 272 (89.18%) Windows
2 162 (53.11%) Microsoft
3 145 (47.54%) Active Directory
4 133 (43.61%) Windows 7
5 123 (40.33%) Windows Server 2008
6 112 (36.72%) MS Office
7 107 (35.08%) Windows Server 2012
8 91 (29.84%) MS Excel
8 91 (29.84%) Windows XP
9 88 (28.85%) MS Exchange
10 86 (28.20%) VMware
11 85 (27.87%) Windows Server 2003
12 80 (26.23%) DNS
13 76 (24.92%) DHCP
13 76 (24.92%) Citrix
14 69 (22.62%) ITIL
15 59 (19.34%) TCP/IP
16 58 (19.02%) Windows 8
17 55 (18.03%) Internet
18 47 (15.41%) Microsoft Certification
18 47 (15.41%) Service Delivery
18 47 (15.41%) Wireless
19 45 (14.75%) Linux
20 43 (14.10%) Office 365
21 41 (13.44%) Exchange Server 2010
21 41 (13.44%) Cisco
22 37 (12.13%) Hyper-V
23 35 (11.48%) Intranet
24 34 (11.15%) Firewall
24 34 (11.15%) MCP

IT Support Technician
Top Related IT Skills in England by Category

For the 6 months to 30 January 2015, IT jobs across the England region that cited IT Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 88 (28.85%) MS Exchange
2 41 (13.44%) Exchange Server 2010
3 24 (7.87%) Lync
4 21 (6.89%) Apache
5 19 (6.23%) Exchange Server 2007
6 18 (5.90%) SharePoint
7 13 (4.26%) Tomcat
8 10 (3.28%) Exchange Server 2013
8 10 (3.28%) Exchange Server 2003
9 9 (2.95%) IIS
10 5 (1.64%) nginx
11 4 (1.31%) WordPress
11 4 (1.31%) GroupWise
12 3 (0.98%) Blackberry Enterprise Server
12 3 (0.98%) Moodle
12 3 (0.98%) SharePoint 2013
13 2 (0.66%) SharePoint 2010
13 2 (0.66%) CMS
13 2 (0.66%) Drupal
13 2 (0.66%) IBM Notes
Applications
1 112 (36.72%) MS Office
2 91 (29.84%) MS Excel
3 1 (0.33%) AutoCAD
3 1 (0.33%) MS Project
3 1 (0.33%) MS PowerPoint
Business Applications
1 7 (2.30%) Google Analytics
2 3 (0.98%) Dynamics CRM
3 2 (0.66%) Dynamics NAV
4 1 (0.33%) Magento
4 1 (0.33%) Dynamics AX
4 1 (0.33%) Sage 50
Cloud Services
1 43 (14.10%) Office 365
2 3 (0.98%) Amazon AWS
3 2 (0.66%) Google Apps
4 1 (0.33%) Microsoft Azure
4 1 (0.33%) Cloud Computing
Communications & Networking
1 80 (26.23%) DNS
2 76 (24.92%) DHCP
3 59 (19.34%) TCP/IP
4 55 (18.03%) Internet
5 47 (15.41%) Wireless
6 35 (11.48%) Intranet
7 34 (11.15%) Firewall
8 31 (10.16%) WAN
9 30 (9.84%) VPN
10 29 (9.51%) LAN
11 20 (6.56%) ADSL
12 15 (4.92%) VoIP
13 13 (4.26%) Broadband
14 12 (3.93%) VLAN
15 7 (2.30%) Wi-Fi
15 7 (2.30%) IP Telephony
16 5 (1.64%) SSL
16 5 (1.64%) SMTP
17 4 (1.31%) 4G
17 4 (1.31%) Cisco IOS
Database & Business Intelligence
1 31 (10.16%) SQL Server
2 6 (1.97%) SQL Server 2008
2 6 (1.97%) MySQL
3 5 (1.64%) SQL Server 2012
4 4 (1.31%) SQL Server 2005
5 1 (0.33%) SQL Server Reporting Services
5 1 (0.33%) Relational Database
5 1 (0.33%) Business Intelligence Development Studio
General
1 20 (6.56%) Telecoms
2 15 (4.92%) Finance
3 12 (3.93%) Manufacturing
4 9 (2.95%) Marketing
5 6 (1.97%) Retail
6 4 (1.31%) Legal
7 3 (0.98%) German Language
7 3 (0.98%) Games
7 3 (0.98%) Banking
8 2 (0.66%) Advertising
8 2 (0.66%) Back Office
9 1 (0.33%) Aerospace
9 1 (0.33%) Military
9 1 (0.33%) Local Government
Libraries, Frameworks & Software Standards
1 3 (0.98%) HTML
2 2 (0.66%) .NET
2 2 (0.66%) ASP.NET
3 1 (0.33%) X-Windows
3 1 (0.33%) COM
3 1 (0.33%) SOAP
3 1 (0.33%) XML
3 1 (0.33%) XSLT
3 1 (0.33%) EDIFACT
Miscellaneous
1 21 (6.89%) Blackberry
2 11 (3.61%) Analytical Skills
3 10 (3.28%) Management Information System
4 9 (2.95%) Streaming Media
5 7 (2.30%) iPhone
6 6 (1.97%) Computer Science
7 4 (1.31%) Mathematics
7 4 (1.31%) Fat Client
7 4 (1.31%) EPoS
7 4 (1.31%) Thin Client
8 3 (0.98%) Client/Server
8 3 (0.98%) Enterprise Software
9 2 (0.66%) Digital Media
9 2 (0.66%) Open Source
10 1 (0.33%) Video Conferencing
10 1 (0.33%) iSeries
10 1 (0.33%) VLE
10 1 (0.33%) PDA
10 1 (0.33%) iPad
Operating Systems
1 272 (89.18%) Windows
2 133 (43.61%) Windows 7
3 123 (40.33%) Windows Server 2008
4 107 (35.08%) Windows Server 2012
5 91 (29.84%) Windows XP
6 85 (27.87%) Windows Server 2003
7 58 (19.02%) Windows 8
8 45 (14.75%) Linux
9 26 (8.52%) Mac OS X
10 24 (7.87%) UNIX
11 15 (4.92%) Solaris
11 15 (4.92%) Windows Vista
12 11 (3.61%) Android
13 7 (2.30%) Mac OS
14 3 (0.98%) Apple iOS
15 2 (0.66%) Ubuntu
15 2 (0.66%) CentOS
16 1 (0.33%) Windows 2000 Server
16 1 (0.33%) Windows Phone
Processes & Methodologies
1 69 (22.62%) ITIL
2 47 (15.41%) Service Delivery
3 11 (3.61%) Performance Management
4 9 (2.95%) Service Management
4 9 (2.95%) ITSM
5 7 (2.30%) Disaster Recovery
5 7 (2.30%) Migration
5 7 (2.30%) Analytics
6 6 (1.97%) Kalman Filter
6 6 (1.97%) Incident Management
6 6 (1.97%) Data Security
7 5 (1.64%) ERP
7 5 (1.64%) CRM
7 5 (1.64%) SOA
7 5 (1.64%) Agile Software Development
7 5 (1.64%) Mentoring
7 5 (1.64%) Technical Analysis
8 4 (1.31%) Change Control
9 3 (0.98%) Security Management
9 3 (0.98%) Business Intelligence
Programming Languages
1 31 (10.16%) SQL
2 12 (3.93%) PowerShell
3 4 (1.31%) PHP
4 3 (0.98%) Shell Script
5 2 (0.66%) VB
6 1 (0.33%) T-SQL
6 1 (0.33%) VBScript
6 1 (0.33%) JavaScript
6 1 (0.33%) C
6 1 (0.33%) C#
6 1 (0.33%) Bash Shell
Qualifications
1 47 (15.41%) Microsoft Certification
2 34 (11.15%) MCP
3 22 (7.21%) MCSE
4 14 (4.59%) Degree
5 11 (3.61%) MCSA
6 10 (3.28%) A+ Certification
7 8 (2.62%) HND
7 8 (2.62%) CCNA
7 8 (2.62%) Cisco Certification
8 7 (2.30%) MCITP
9 6 (1.97%) ITIL Foundation Certificate
9 6 (1.97%) MCDST
10 5 (1.64%) CCA
10 5 (1.64%) Citrix Certification
10 5 (1.64%) MCTS
11 4 (1.31%) HNC
12 2 (0.66%) GNVQ
12 2 (0.66%) NVQ Level 3
12 2 (0.66%) MCT
12 2 (0.66%) ITIL Certification
Quality Assurance & Compliance
1 17 (5.57%) SLA
2 6 (1.97%) ISO 9001
3 2 (0.66%) ISO/IEC 27001
3 2 (0.66%) QA
4 1 (0.33%) Sarbanes-Oxley
System Software
1 145 (47.54%) Active Directory
2 37 (12.13%) Hyper-V
3 25 (8.20%) VMware Infrastructure
4 22 (7.21%) XenApp
5 10 (3.28%) vSphere
6 7 (2.30%) VMware ESX
7 5 (1.64%) XenDesktop
8 3 (0.98%) Terminal Server
9 1 (0.33%) VMware Server
9 1 (0.33%) Microsoft Virtual Server
9 1 (0.33%) XenServer
Systems Management
1 19 (6.23%) Backup Exec
2 7 (2.30%) SCCM
3 5 (1.64%) Casper Suite
4 2 (0.66%) Symantec Endpoint Protection
4 2 (0.66%) Zenoss
4 2 (0.66%) Norton AntiVirus
5 1 (0.33%) WSUS
5 1 (0.33%) McAfee ePO
5 1 (0.33%) Windows Intune
Vendors
1 162 (53.11%) Microsoft
2 86 (28.20%) VMware
3 76 (24.92%) Citrix
4 41 (13.44%) Cisco
5 29 (9.51%) Apple
6 20 (6.56%) EMC
7 19 (6.23%) Symantec
8 15 (4.92%) Oracle
9 9 (2.95%) Google
9 9 (2.95%) Mitel
10 7 (2.30%) Avaya
10 7 (2.30%) CheckPoint
10 7 (2.30%) Adobe
11 6 (1.97%) Sage
11 6 (1.97%) Siemens
12 5 (1.64%) HP
12 5 (1.64%) Dell
12 5 (1.64%) Red Hat
12 5 (1.64%) AppDynamics
13 4 (1.31%) Novell
Nottingham, Nottinghamshire
Uniting Ambition
Salary: £25k - 32k per year
Posted: Yesterday
London
Premier IT
Salary: £24000 - £27000 per annum + benefits
Posted: 2 days ago
Wakefield, West Yorkshire
Greywood Associates Limited
Salary: £20000 per annum + Benefits
Posted: 2 days ago
Nottingham, Nottinghamshire
Evolution Recruitment Solutions
Salary: 18-25k
Posted: 2 days ago
Haywards Heath, West Sussex
ARC IT Recruitment Ltd
Salary: £26000 Per Annum
Posted: 2 days ago
York
Hays IT - Uk Posting account
Salary: £18000.00 - £20000.00 per annum
Posted: 2 days ago
Leeds, West Yorkshire
Senitor Associates
Salary: £20000 per annum
Posted: 3 days ago
Buckinghamshire
set2recruit
Salary: £18000 - £25000 Per Annum bonus
Posted: 3 days ago
York, North Yorkshire
Ashdown IT
Salary: £18000 - £20000 per annum + Benefits
Posted: 3 days ago
Stockport, Cheshire
Oscar Associates (UK) Ltd
Salary: £18000 - £20000 per annum + Benefits
Posted: 3 days ago
Leatherhead, Surrey
Oscar Associates (UK) Ltd
Salary: £22000 - £26000 per annum + Benefits
Posted: 3 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £18000 - £25000 per annum + Benefits
Posted: 3 days ago
Diss, Norfolk
I4 Recruitment
Salary: £15k per year
Posted: 4 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 4 days ago
Gloucester, Gloucestershire
RM Education
Salary: £16000 - £18000 per annum + + £800 bonus
Posted: 4 days ago
Bolton
Recruitment Genius
Salary: £20000 - £25000 per annum
Posted: 8 days ago
London
Recruitment Genius
Salary: £20000 - £25000 per annum
Posted: 9 days ago
Pudsey, West Yorkshire
RM Education
Salary: £16000 - £18500 per annum + £800 bonus
Posted: 10 days ago
London
Blue Town Online
Salary: £23k - 26k per year
Posted: 10 days ago
Chesterfield
Hays IT - Uk Posting account
Salary: £20000.00 - £25000.00 per annum
Posted: 10 days ago