The table below looks at the statistics for the IT Support Technician role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Technician in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
IT Support Technician
Rank 697 769 809
Rank change year-on-year
+72 +40
Permanent jobs requiring an IT Support Technician 166 88 63
As % of all permanent IT jobs located in England 0.17% 0.090% 0.062%
As % of the Job Titles category 0.18% 0.095% 0.066%
Number of salaries quoted 127 84 55
Average salary £24,000 £22,500 £23,000
Average salary % change year-on-year
+6.66% -2.17%
90% offered a salary of more than £19,000 £19,000 £17,400
10% offered a salary of more than £30,600 £33,000 £32,500
UK excluding London average salary £23,500 £22,500 £21,500
% change year-on-year
+4.44% +4.65%
IT Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
94647 92576 95847
As % of all permanent IT jobs located in England 94.87% 94.45% 94.96%
Number of salaries quoted 78762 75162 81879
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £27,000
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Technician Jobs Demand Trend in England

IT Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Technician across the England region.

IT Support Technician Salary Trend in England

IT Support Technician
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IT Support Technician across the England region over the 3 months to 27 February 2015.

IT Support Technician Salary Histogram in England

IT Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Technician within the England region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +44 41 £26,750 -16.40% 7
East Midlands +45 24 £22,500 +9.75%
South East -14 23 £22,000 -2.22% 7
Yorkshire +5 22 £19,000 -5.00% 8
North West +1 21 £24,500 -10.90% 3
West Midlands - 15 £22,000 - 3
East of England +3 13 £25,000 +19.04% 5
South West -13 8 £23,500 -37.33% 5
North East -13 4 £26,000 +7.21%
IT Support Technician
UK

IT Support Technician
Top 30 Related IT Skills in England

For the 6 months to 27 February 2015, IT jobs across the England region that cited IT Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Technician in their job title.

1 267 (86.69%) Windows
2 163 (52.92%) Microsoft
3 149 (48.38%) Active Directory
4 131 (42.53%) Windows Server 2008
5 128 (41.56%) Windows 7
6 107 (34.74%) MS Office
7 105 (34.09%) Windows Server 2012
8 99 (32.14%) MS Exchange
9 94 (30.52%) VMware
10 93 (30.19%) MS Excel
11 85 (27.60%) Windows XP
12 82 (26.62%) Windows Server 2003
13 81 (26.30%) Citrix
14 78 (25.32%) DNS
15 77 (25.00%) DHCP
16 67 (21.75%) ITIL
17 60 (19.48%) Windows 8
18 58 (18.83%) TCP/IP
19 55 (17.86%) Internet
20 51 (16.56%) Wireless
20 51 (16.56%) Exchange Server 2010
21 47 (15.26%) Service Delivery
21 47 (15.26%) Microsoft Certification
22 43 (13.96%) Linux
23 39 (12.66%) Cisco
24 36 (11.69%) Office 365
25 35 (11.36%) SQL Server
25 35 (11.36%) Intranet
26 33 (10.71%) Firewall
27 32 (10.39%) Apple

IT Support Technician
Top Related IT Skills in England by Category

For the 6 months to 27 February 2015, IT jobs across the England region that cited IT Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 99 (32.14%) MS Exchange
2 51 (16.56%) Exchange Server 2010
3 25 (8.12%) Lync
4 24 (7.79%) Exchange Server 2007
5 21 (6.82%) Apache
6 18 (5.84%) SharePoint
7 14 (4.55%) IIS
7 14 (4.55%) Exchange Server 2013
8 13 (4.22%) Tomcat
9 10 (3.25%) Exchange Server 2003
10 5 (1.62%) nginx
10 5 (1.62%) Moodle
11 4 (1.30%) WordPress
11 4 (1.30%) GroupWise
12 3 (0.97%) Blackberry Enterprise Server
12 3 (0.97%) IBM Notes
12 3 (0.97%) SharePoint 2013
13 2 (0.65%) CMS
13 2 (0.65%) SharePoint 2010
13 2 (0.65%) Drupal
Applications
1 107 (34.74%) MS Office
2 93 (30.19%) MS Excel
3 2 (0.65%) Adobe Creative Suite
4 1 (0.32%) MS Project
4 1 (0.32%) MS Visio
4 1 (0.32%) AutoCAD
4 1 (0.32%) MS PowerPoint
Business Applications
1 3 (0.97%) Dynamics CRM
2 2 (0.65%) Google Analytics
2 2 (0.65%) Dynamics NAV
3 1 (0.32%) Magento
3 1 (0.32%) Sage 50
3 1 (0.32%) Dynamics AX
Cloud Services
1 36 (11.69%) Office 365
2 3 (0.97%) Amazon AWS
3 2 (0.65%) Google Apps
4 1 (0.32%) Cloud Computing
4 1 (0.32%) Microsoft Azure
Communications & Networking
1 78 (25.32%) DNS
2 77 (25.00%) DHCP
3 58 (18.83%) TCP/IP
4 55 (17.86%) Internet
5 51 (16.56%) Wireless
6 35 (11.36%) Intranet
7 33 (10.71%) Firewall
8 31 (10.06%) VPN
9 30 (9.74%) WAN
10 28 (9.09%) LAN
11 20 (6.49%) ADSL
12 17 (5.52%) VoIP
13 13 (4.22%) Broadband
14 12 (3.90%) VLAN
15 7 (2.27%) IP Telephony
16 5 (1.62%) Wi-Fi
16 5 (1.62%) SMTP
16 5 (1.62%) SSL
17 4 (1.30%) SAN
17 4 (1.30%) 3G
Database & Business Intelligence
1 35 (11.36%) SQL Server
2 10 (3.25%) SQL Server 2008
3 9 (2.92%) SQL Server 2012
4 6 (1.95%) MySQL
5 4 (1.30%) SQL Server 2005
6 1 (0.32%) SQL Server Reporting Services
6 1 (0.32%) Relational Database
6 1 (0.32%) Business Intelligence Development Studio
General
1 17 (5.52%) Telecoms
2 13 (4.22%) Finance
3 12 (3.90%) Manufacturing
4 9 (2.92%) Marketing
5 4 (1.30%) Retail
5 4 (1.30%) Legal
5 4 (1.30%) Games
6 2 (0.65%) Advertising
6 2 (0.65%) Back Office
7 1 (0.32%) Pharmaceutical
7 1 (0.32%) Aerospace
7 1 (0.32%) Military
7 1 (0.32%) Banking
7 1 (0.32%) Local Government
7 1 (0.32%) German Language
Libraries, Frameworks & Software Standards
1 4 (1.30%) HTML
1 4 (1.30%) .NET
2 3 (0.97%) ASP.NET
3 1 (0.32%) COM
3 1 (0.32%) SOAP
3 1 (0.32%) X-Windows
3 1 (0.32%) EDIFACT
Miscellaneous
1 22 (7.14%) Blackberry
2 13 (4.22%) Analytical Skills
3 10 (3.25%) Management Information System
4 8 (2.60%) iPhone
5 7 (2.27%) Computer Science
5 7 (2.27%) NHS
6 6 (1.95%) Mathematics
7 4 (1.30%) Thin Client
7 4 (1.30%) Fat Client
8 3 (0.97%) VLE
8 3 (0.97%) Enterprise Software
9 2 (0.65%) User Experience
9 2 (0.65%) Digital Media
9 2 (0.65%) Streaming Media
9 2 (0.65%) Client/Server
9 2 (0.65%) EPoS
9 2 (0.65%) Open Source
10 1 (0.32%) iPad
10 1 (0.32%) iSeries
10 1 (0.32%) Video Conferencing
Operating Systems
1 267 (86.69%) Windows
2 131 (42.53%) Windows Server 2008
3 128 (41.56%) Windows 7
4 105 (34.09%) Windows Server 2012
5 85 (27.60%) Windows XP
6 82 (26.62%) Windows Server 2003
7 60 (19.48%) Windows 8
8 43 (13.96%) Linux
9 24 (7.79%) UNIX
10 17 (5.52%) Mac OS X
11 15 (4.87%) Solaris
12 14 (4.55%) Android
13 11 (3.57%) Windows Vista
14 7 (2.27%) Mac OS
15 4 (1.30%) Apple iOS
16 2 (0.65%) Windows 2000 Server
16 2 (0.65%) CentOS
16 2 (0.65%) Ubuntu
17 1 (0.32%) Red Hat Enterprise Linux
17 1 (0.32%) Windows Phone
Processes & Methodologies
1 67 (21.75%) ITIL
2 47 (15.26%) Service Delivery
3 9 (2.92%) ITSM
3 9 (2.92%) Migration
3 9 (2.92%) Service Management
4 8 (2.60%) Disaster Recovery
5 7 (2.27%) Performance Management
6 6 (1.95%) Incident Management
6 6 (1.95%) CRM
6 6 (1.95%) Data Security
6 6 (1.95%) Kalman Filter
7 5 (1.62%) Technical Analysis
7 5 (1.62%) Mentoring
7 5 (1.62%) ERP
8 4 (1.30%) Data Protection
8 4 (1.30%) Change Control
9 3 (0.97%) Network Management
9 3 (0.97%) Document Management
9 3 (0.97%) Security Management
9 3 (0.97%) Software Deployment
Programming Languages
1 30 (9.74%) SQL
2 10 (3.25%) PowerShell
3 4 (1.30%) PHP
4 3 (0.97%) VB
4 3 (0.97%) Shell Script
5 1 (0.32%) Bash Shell
5 1 (0.32%) T-SQL
5 1 (0.32%) VBScript
5 1 (0.32%) C
5 1 (0.32%) C#
5 1 (0.32%) JavaScript
Qualifications
1 47 (15.26%) Microsoft Certification
2 31 (10.06%) MCP
3 22 (7.14%) MCSE
4 16 (5.19%) Degree
5 11 (3.57%) MCSA
6 10 (3.25%) A+ Certification
7 8 (2.60%) HND
8 7 (2.27%) Cisco Certification
8 7 (2.27%) CCNA
8 7 (2.27%) MCDST
8 7 (2.27%) MCITP
9 6 (1.95%) ITIL Foundation Certificate
10 5 (1.62%) MCTS
10 5 (1.62%) CCA
10 5 (1.62%) Citrix Certification
11 4 (1.30%) HNC
12 2 (0.65%) MCT
12 2 (0.65%) ITIL Certification
12 2 (0.65%) GNVQ
12 2 (0.65%) NVQ Level 3
Quality Assurance & Compliance
1 18 (5.84%) SLA
2 6 (1.95%) ISO 9001
3 2 (0.65%) ISO/IEC 27001
3 2 (0.65%) QA
4 1 (0.32%) Sarbanes-Oxley
System Software
1 149 (48.38%) Active Directory
2 32 (10.39%) Hyper-V
3 30 (9.74%) VMware Infrastructure
4 21 (6.82%) XenApp
5 15 (4.87%) vSphere
6 7 (2.27%) VMware ESX
7 6 (1.95%) XenDesktop
8 3 (0.97%) Terminal Server
9 1 (0.32%) Microsoft Virtual Server
9 1 (0.32%) VMware Server
9 1 (0.32%) VMware ESXi
Systems Management
1 13 (4.22%) Backup Exec
2 9 (2.92%) SCCM
3 5 (1.62%) Casper Suite
4 2 (0.65%) Zenoss
4 2 (0.65%) Norton AntiVirus
4 2 (0.65%) Symantec Endpoint Protection
5 1 (0.32%) WSUS
5 1 (0.32%) McAfee ePO
5 1 (0.32%) Windows Intune
Vendors
1 163 (52.92%) Microsoft
2 94 (30.52%) VMware
3 81 (26.30%) Citrix
4 39 (12.66%) Cisco
5 32 (10.39%) Apple
6 19 (6.17%) EMC
7 16 (5.19%) Oracle
7 16 (5.19%) Symantec
8 9 (2.92%) Mitel
9 7 (2.27%) Red Hat
10 6 (1.95%) Sage
10 6 (1.95%) Dell
10 6 (1.95%) Siemens
10 6 (1.95%) Avaya
11 5 (1.62%) HP
12 4 (1.30%) Adobe
12 4 (1.30%) Novell
12 4 (1.30%) Google
13 3 (0.97%) Lotus
13 3 (0.97%) McAfee
Sheffield, South Yorkshire
Circle Recruitment
Salary: £18000 - £22000 per annum + benefits
Posted: 13 hours ago
London
Explore Recruitment Solutions
Salary: £25000 per annum
Posted: 13 hours ago
London
Redrock Consulting Ltd
Salary: £20000 - £22000.00 per annum + Benefits
Posted: 14 hours ago
Basildon, Essex
EasyWebRecruitment.com
Salary: £18,000 - £22,000 per annum
Posted: Yesterday
Buckfastleigh, Devon
Edge Specialist Recruitment
Salary: £17000 - £22000 per annum
Posted: Yesterday
Surrey
Harrington Starr
Salary: £25000 - £34000 per annum
Posted: Yesterday
Brighouse, West Yorkshire
Senitor Associates
Salary: £23000 per annum
Posted: Yesterday
Wakefield, West Yorkshire
Greywood Associates Limited
Salary: £20000 per annum + Benefits
Posted: Yesterday
St. Albans, Hertfordshire
CV Screen Ltd
Salary: £22k - 26k per year + Pension + 23 days
Posted: 2 days ago
Knutsford, Cheshire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 2 days ago
Merseyside
Oscar Associates (UK) Ltd
Salary: £15000 - £17000 per annum + Benefits
Posted: 2 days ago
Portsmouth, Hampshire
Complete Tech Limited
Salary: From £26,000 to £30,000 per annum PMI + Pension + Life Assurance
Posted: 3 days ago
Warrington, Cheshire
Oscar Associates (UK) Ltd
Salary: £20000 - £23000 per annum + Benefits
Posted: 3 days ago
London
Marcus Donald People
Salary: £22000 - £26000 per annum
Posted: 4 days ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £15000 - £17500 per annum + Benefits
Posted: 4 days ago
Harrogate, North Yorkshire
QA Limited
Salary: £150.00 per week
Posted: 4 days ago
Birmingham, West Midlands (County)
QA Limited
Salary: £157.50 per week
Posted: 4 days ago
Hampton, Middlesex
QA Limited
Salary: £150.00 per week
Posted: 4 days ago
Birmingham, West Midlands (County)
QA Limited
Salary: £157.50 per week
Posted: 4 days ago
Bodmin, Cornwall
Senitor Associates
Salary: £20000 - £27000 per annum
Posted: 4 days ago