IT Support Technician Jobs in England

IT Support Technician
UK > England

The median IT Support Technician salary in England is £27,000 per year according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 378 677 916
Rank change year-on-year +299 +239 -169
Permanent jobs requiring an IT Support Technician 583 268 226
As % of all permanent jobs advertised in England 0.68% 0.29% 0.17%
As % of the Job Titles category 0.72% 0.32% 0.18%
Number of salaries quoted 504 131 196
10th Percentile £21,650 £20,750 £19,875
25th Percentile £24,500 £23,000 £22,750
Median annual salary (50th Percentile) £27,000 £27,000 £25,000
Median % change year-on-year - +8.00% -
75th Percentile £30,000 £30,750 £28,750
90th Percentile £33,750 £36,000 £33,375
UK median annual salary £27,000 £27,500 £25,000
% change year-on-year -1.82% +10.00% -

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,754 84,293 127,933
% of permanent jobs with a recognized job title 94.48% 91.52% 96.10%
Number of salaries quoted 60,385 53,462 75,679
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,991 £82,500 £80,000
90th Percentile £91,250 £100,000 £97,500
UK median annual salary £52,508 £60,000 £60,000
% change year-on-year -12.49% - +9.09%

IT Support Technician
Job Vacancy Trend in England

Job postings that featured IT Support Technician in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Support Technician in England

IT Support Technician
Salary Trend in England

3-month moving average salary quoted in jobs citing IT Support Technician in England.

Salary trend for IT Support Technician in England

IT Support Technician
Salary Histogram in England

Salary distribution for jobs citing IT Support Technician in England over the 6 months to 6 May 2024.

Salary histogram for IT Support Technician in England

IT Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the England region over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +133 159 £27,000 +14.89% 20
North of England +107 133 £27,500 +4.76% 28
East of England +97 122 £27,000 -1.82% 9
Midlands +109 109 £26,000 +1.96% 11
Yorkshire +153 67 £27,000 - 10
East Midlands +42 60 £25,000 +8.70% 6
North West +7 57 £28,000 +12.00% 14
West Midlands +60 43 £27,500 +7.84% 5
South West -34 36 £27,500 -8.33% 11
London +82 24 £27,000 -1.82% 6
North East -1 9 £37,500 - 5
IT Support Technician
UK

IT Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 6 May 2024, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring IT Support Technician in the job title.

1 301 (51.63%) Microsoft 365
2 293 (50.26%) Windows
3 256 (43.91%) Microsoft
4 206 (35.33%) Customer Service
5 186 (31.90%) Active Directory
6 185 (31.73%) Social Skills
7 142 (24.36%) Problem-Solving
8 120 (20.58%) Windows Server
9 92 (15.78%) Microsoft Office
10 89 (15.27%) Windows 10
11 75 (12.86%) Azure
12 60 (10.29%) Driving Licence
13 55 (9.43%) Google
14 52 (8.92%) Wireless
15 48 (8.23%) ITSM
16 47 (8.06%) ITIL
17 45 (7.72%) DNS
18 44 (7.55%) Entra ID
19 43 (7.38%) Firewall
20 41 (7.03%) Manufacturing
20 41 (7.03%) Microsoft Exchange
21 38 (6.52%) A+ Certification
22 35 (6.00%) DHCP
22 35 (6.00%) TCP/IP
23 33 (5.66%) VMware
23 33 (5.66%) Degree
24 31 (5.32%) Microsoft Intune
25 30 (5.15%) Service Management
25 30 (5.15%) LAN
25 30 (5.15%) Apple

IT Support Technician Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (7.03%) Microsoft Exchange
2 25 (4.29%) SharePoint
3 6 (1.03%) Exchange Server 2007
3 6 (1.03%) Exchange Server 2010
3 6 (1.03%) Exchange Server 2013
4 5 (0.86%) Confluence
5 3 (0.51%) IIS
6 2 (0.34%) Resin
7 1 (0.17%) Apache
Applications
1 92 (15.78%) Microsoft Office
2 11 (1.89%) Microsoft Excel
3 3 (0.51%) Microsoft PowerPoint
Cloud Services
1 301 (51.63%) Microsoft 365
2 75 (12.86%) Azure
3 44 (7.55%) Entra ID
4 23 (3.95%) Google Workspace
5 10 (1.72%) AWS
6 9 (1.54%) WhatsApp
7 5 (0.86%) ChatGPT
8 4 (0.69%) OneDrive
9 2 (0.34%) Azure Sentinel
9 2 (0.34%) Dropbox
9 2 (0.34%) Power Platform
10 1 (0.17%) Asana
10 1 (0.17%) IaaS
10 1 (0.17%) Miro
Communications & Networking
1 52 (8.92%) Wireless
2 45 (7.72%) DNS
3 43 (7.38%) Firewall
4 35 (6.00%) DHCP
4 35 (6.00%) TCP/IP
5 30 (5.15%) LAN
6 24 (4.12%) Wi-Fi
7 17 (2.92%) VLAN
8 15 (2.57%) WAN
9 13 (2.23%) VPN
10 12 (2.06%) Internet
11 10 (1.72%) VoIP
12 8 (1.37%) FTP
12 8 (1.37%) Network Security
13 7 (1.20%) Broadband
14 6 (1.03%) MPLS
14 6 (1.03%) SD-WAN
15 5 (0.86%) Remote Desktop
15 5 (0.86%) Softphone
16 3 (0.51%) Intranet
Database & Business Intelligence
1 7 (1.20%) SQL Server
2 6 (1.03%) PostgreSQL
3 2 (0.34%) Power BI
Development Applications
1 5 (0.86%) JIRA
2 1 (0.17%) Visual Studio
General
1 185 (31.73%) Social Skills
2 41 (7.03%) Manufacturing
3 28 (4.80%) Finance
4 21 (3.60%) Analytical Skills
5 12 (2.06%) Inclusion and Diversity
6 10 (1.72%) Local Government
7 9 (1.54%) Public Sector
8 8 (1.37%) Organisational Skills
9 7 (1.20%) Legal
10 6 (1.03%) Marketing
11 5 (0.86%) Automotive
11 5 (0.86%) Retail
11 5 (0.86%) Telecoms
12 3 (0.51%) Aviation
12 3 (0.51%) Multimedia
13 2 (0.34%) Banking
14 1 (0.17%) Aerospace
14 1 (0.17%) Documentation Skills
14 1 (0.17%) Games
Libraries, Frameworks & Software Standards
1 4 (0.69%) HTML
1 4 (0.69%) X-Windows
2 3 (0.51%) CSS
3 2 (0.34%) EDI
Miscellaneous
1 60 (10.29%) Driving Licence
2 23 (3.95%) Self-Motivation
3 19 (3.26%) Onboarding
4 18 (3.09%) Management Information System
5 15 (2.57%) CCTV
6 8 (1.37%) Data Centre
6 8 (1.37%) LIMS
6 8 (1.37%) NHS
7 6 (1.03%) Analytical Mindset
8 4 (0.69%) Educational Technology
8 4 (0.69%) Enterprise Software
8 4 (0.69%) Video Conferencing
9 3 (0.51%) Renewable Energy
10 2 (0.34%) Grid Computing
10 2 (0.34%) iPad
10 2 (0.34%) iPhone
10 2 (0.34%) Legacy Systems
10 2 (0.34%) SCADA
10 2 (0.34%) Virtual Team
11 1 (0.17%) Distributed Computing
Operating Systems
1 293 (50.26%) Windows
2 120 (20.58%) Windows Server
3 89 (15.27%) Windows 10
4 25 (4.29%) Linux
5 21 (3.60%) Apple iOS
6 18 (3.09%) Android
7 17 (2.92%) Windows Server 2016
8 16 (2.74%) Mac OS
9 12 (2.06%) Windows 7
10 10 (1.72%) Windows Server 2019
11 7 (1.20%) Windows Server 2012
12 6 (1.03%) Windows 8
12 6 (1.03%) Windows Server 2008
13 5 (0.86%) Red Hat Enterprise Linux
14 4 (0.69%) Mac OS X
15 3 (0.51%) Unix
16 1 (0.17%) Ubuntu
Processes & Methodologies
1 206 (35.33%) Customer Service
2 142 (24.36%) Problem-Solving
3 48 (8.23%) ITSM
4 47 (8.06%) ITIL
5 30 (5.15%) Service Management
6 26 (4.46%) Cybersecurity
7 21 (3.60%) Coaching
8 19 (3.26%) Mathematics
9 17 (2.92%) Collaborative Working
9 17 (2.92%) Preventative Maintenance
9 17 (2.92%) Service Delivery
9 17 (2.92%) Time Management
10 16 (2.74%) Information Security
10 16 (2.74%) Migration
11 15 (2.57%) Asset Management
11 15 (2.57%) Change Management
11 15 (2.57%) Configuration Management
12 10 (1.72%) Change Control
12 10 (1.72%) Information Governance
12 10 (1.72%) Project Management
Programming Languages
1 17 (2.92%) PowerShell
2 16 (2.74%) SQL
3 1 (0.17%) C#
3 1 (0.17%) Java
3 1 (0.17%) JavaScript
3 1 (0.17%) VB
Qualifications
1 38 (6.52%) A+ Certification
2 33 (5.66%) Degree
3 28 (4.80%) Microsoft Certification
4 22 (3.77%) DBS Check
5 17 (2.92%) Security Cleared
6 16 (2.74%) SC Cleared
7 13 (2.23%) CCNA
7 13 (2.23%) Cisco Certification
8 9 (1.54%) MCP
8 9 (1.54%) MCSE
8 9 (1.54%) Network+ Certification
9 7 (1.20%) ITIL Foundation Certificate
10 5 (0.86%) MCITP
10 5 (0.86%) MCSA
11 4 (0.69%) ITIL Certification
12 2 (0.34%) BPSS Clearance
12 2 (0.34%) HNC
13 1 (0.17%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 29 (4.97%) SLA
2 7 (1.20%) Cyber Essentials
2 7 (1.20%) Cyber Essentials PLUS
3 2 (0.34%) Accessibility
3 2 (0.34%) GDPR
3 2 (0.34%) ISO/IEC 27001
4 1 (0.17%) ISO 14001
4 1 (0.17%) ISO 9001
4 1 (0.17%) QA
System Software
1 186 (31.90%) Active Directory
2 20 (3.43%) VMware Infrastructure
3 16 (2.74%) Hyper-V
4 10 (1.72%) Virtual Machines
5 3 (0.51%) VMware ESXi
6 2 (0.34%) BitLocker
6 2 (0.34%) Virtual Desktop
6 2 (0.34%) Virtual Servers
Systems Management
1 31 (5.32%) Microsoft Intune
2 5 (0.86%) SCCM
3 4 (0.69%) AirWatch
4 3 (0.51%) Autotask
4 3 (0.51%) Microsoft Data Protection Manager
4 3 (0.51%) SCDPM
5 2 (0.34%) Jamf Pro
5 2 (0.34%) PaperCut
5 2 (0.34%) SmoothWall
6 1 (0.17%) FortiGate
6 1 (0.17%) Graylog
Vendors
1 256 (43.91%) Microsoft
2 55 (9.43%) Google
3 33 (5.66%) VMware
4 30 (5.15%) Apple
5 13 (2.23%) Cisco
6 8 (1.37%) Ubiquiti
7 7 (1.20%) Veeam
8 6 (1.03%) ESET
8 6 (1.03%) Meraki
9 5 (0.86%) Citrix
9 5 (0.86%) Datto
9 5 (0.86%) Dell
9 5 (0.86%) Red Hat
10 4 (0.69%) Sage
10 4 (0.69%) Sophos
11 3 (0.51%) ConnectWise
11 3 (0.51%) Draytek
11 3 (0.51%) Fortinet
11 3 (0.51%) Kaseya
12 2 (0.34%) Acronis