IT Support Technician Jobs in England

IT Support Technician
UK > England

The median IT Support Technician salary in England is £27,000 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 371 686 899
Rank change year-on-year +315 +213 -156
Permanent jobs requiring an IT Support Technician 583 259 233
As % of all permanent jobs advertised in England 0.69% 0.28% 0.18%
As % of the Job Titles category 0.73% 0.30% 0.19%
Number of salaries quoted 505 121 197
10th Percentile £21,350 £20,500 £19,950
25th Percentile £24,500 £22,750 £22,500
Median annual salary (50th Percentile) £27,000 £27,500 £25,000
Median % change year-on-year -1.82% +10.00% -
75th Percentile £30,000 £31,210 £28,750
90th Percentile £33,750 £36,000 £33,600
UK median annual salary £27,000 £27,500 £25,000
% change year-on-year -1.82% +10.00% -

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,251 85,470 125,579
% of permanent jobs with a recognized job title 94.48% 91.57% 96.08%
Number of salaries quoted 60,137 54,051 75,614
10th Percentile £28,500 £32,626 £32,500
25th Percentile £38,000 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,899 £60,000
Median % change year-on-year -12.15% +1.50% +9.09%
75th Percentile £71,991 £82,500 £80,000
90th Percentile £91,250 £100,000 £97,500
UK median annual salary £52,686 £60,000 £60,000
% change year-on-year -12.19% - +9.09%

IT Support Technician
Job Vacancy Trend in England

Job postings that featured IT Support Technician in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Support Technician in England

IT Support Technician
Salary Trend in England

3-month moving average salary quoted in jobs citing IT Support Technician in England.

Salary trend for IT Support Technician in England

IT Support Technician
Salary Histogram in England

Salary distribution for jobs citing IT Support Technician in England over the 6 months to 26 April 2024.

Salary histogram for IT Support Technician in England

IT Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the England region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +140 159 £27,000 +14.89% 13
North of England +92 131 £27,500 +7.84% 23
East of England +112 122 £27,000 -7.69% 14
Midlands +104 110 £26,000 +2.97% 9
Yorkshire +151 65 £27,000 - 11
East Midlands +40 60 £25,000 +8.70% 1
North West -4 57 £28,000 +12.00% 9
West Midlands +64 44 £27,500 - 8
South West -25 37 £27,500 -8.33% 11
London +105 24 £27,000 -1.82% 8
North East +6 9 £37,500 - 4
IT Support Technician
UK

IT Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 26 April 2024, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring IT Support Technician in the job title.

1 300 (51.46%) Microsoft 365
2 290 (49.74%) Windows
3 256 (43.91%) Microsoft
4 206 (35.33%) Customer Service
5 186 (31.90%) Social Skills
6 183 (31.39%) Active Directory
7 141 (24.19%) Problem-Solving
8 120 (20.58%) Windows Server
9 91 (15.61%) Windows 10
10 90 (15.44%) Microsoft Office
11 73 (12.52%) Azure
12 60 (10.29%) Driving Licence
13 54 (9.26%) Google
14 51 (8.75%) Wireless
15 49 (8.40%) ITIL
16 47 (8.06%) ITSM
17 44 (7.55%) Firewall
17 44 (7.55%) DNS
17 44 (7.55%) Entra ID
18 41 (7.03%) Microsoft Exchange
18 41 (7.03%) Manufacturing
19 38 (6.52%) A+ Certification
20 35 (6.00%) DHCP
20 35 (6.00%) TCP/IP
21 32 (5.49%) VMware
21 32 (5.49%) Degree
22 31 (5.32%) LAN
23 30 (5.15%) Service Management
23 30 (5.15%) Microsoft Intune
24 29 (4.97%) SLA

IT Support Technician Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (7.03%) Microsoft Exchange
2 24 (4.12%) SharePoint
3 6 (1.03%) Exchange Server 2007
3 6 (1.03%) Exchange Server 2010
3 6 (1.03%) Exchange Server 2013
4 5 (0.86%) Confluence
5 3 (0.51%) IIS
6 2 (0.34%) Resin
7 1 (0.17%) Apache
Applications
1 90 (15.44%) Microsoft Office
2 11 (1.89%) Microsoft Excel
3 3 (0.51%) Microsoft PowerPoint
Cloud Services
1 300 (51.46%) Microsoft 365
2 73 (12.52%) Azure
3 44 (7.55%) Entra ID
4 22 (3.77%) Google Workspace
5 10 (1.72%) AWS
6 8 (1.37%) WhatsApp
7 5 (0.86%) ChatGPT
8 4 (0.69%) OneDrive
9 2 (0.34%) Azure Sentinel
9 2 (0.34%) Dropbox
10 1 (0.17%) Asana
10 1 (0.17%) IaaS
10 1 (0.17%) Miro
10 1 (0.17%) Power Platform
Communications & Networking
1 51 (8.75%) Wireless
2 44 (7.55%) DNS
2 44 (7.55%) Firewall
3 35 (6.00%) DHCP
3 35 (6.00%) TCP/IP
4 31 (5.32%) LAN
5 23 (3.95%) Wi-Fi
6 18 (3.09%) VLAN
7 16 (2.74%) WAN
8 12 (2.06%) Internet
8 12 (2.06%) VPN
9 10 (1.72%) VoIP
10 8 (1.37%) Broadband
10 8 (1.37%) FTP
10 8 (1.37%) Network Security
11 6 (1.03%) MPLS
11 6 (1.03%) SD-WAN
12 5 (0.86%) Remote Desktop
12 5 (0.86%) Softphone
13 3 (0.51%) Intranet
Database & Business Intelligence
1 6 (1.03%) PostgreSQL
1 6 (1.03%) SQL Server
2 1 (0.17%) Power BI
Development Applications
1 5 (0.86%) JIRA
2 1 (0.17%) Visual Studio
General
1 186 (31.90%) Social Skills
2 41 (7.03%) Manufacturing
3 28 (4.80%) Finance
4 21 (3.60%) Analytical Skills
5 12 (2.06%) Inclusion and Diversity
6 10 (1.72%) Local Government
7 9 (1.54%) Public Sector
8 8 (1.37%) Organisational Skills
9 7 (1.20%) Legal
10 6 (1.03%) Marketing
11 5 (0.86%) Automotive
11 5 (0.86%) Retail
11 5 (0.86%) Telecoms
12 3 (0.51%) Aviation
12 3 (0.51%) Multimedia
13 2 (0.34%) Banking
14 1 (0.17%) Aerospace
14 1 (0.17%) Documentation Skills
14 1 (0.17%) Games
Libraries, Frameworks & Software Standards
1 4 (0.69%) HTML
1 4 (0.69%) X-Windows
2 3 (0.51%) CSS
3 2 (0.34%) EDI
Miscellaneous
1 60 (10.29%) Driving Licence
2 22 (3.77%) Self-Motivation
3 19 (3.26%) Management Information System
3 19 (3.26%) Onboarding
4 15 (2.57%) CCTV
5 8 (1.37%) Data Centre
5 8 (1.37%) LIMS
5 8 (1.37%) NHS
6 6 (1.03%) Analytical Mindset
7 4 (0.69%) Educational Technology
7 4 (0.69%) Enterprise Software
7 4 (0.69%) Video Conferencing
8 3 (0.51%) Renewable Energy
9 2 (0.34%) Grid Computing
9 2 (0.34%) iPad
9 2 (0.34%) iPhone
9 2 (0.34%) Legacy Systems
9 2 (0.34%) SCADA
9 2 (0.34%) Virtual Team
10 1 (0.17%) Operational Technology
Operating Systems
1 290 (49.74%) Windows
2 120 (20.58%) Windows Server
3 91 (15.61%) Windows 10
4 24 (4.12%) Linux
5 21 (3.60%) Apple iOS
6 18 (3.09%) Android
7 16 (2.74%) Windows Server 2016
8 15 (2.57%) Mac OS
9 12 (2.06%) Windows 7
10 9 (1.54%) Windows Server 2019
11 7 (1.20%) Windows Server 2012
12 6 (1.03%) Windows 8
12 6 (1.03%) Windows Server 2008
13 5 (0.86%) Red Hat Enterprise Linux
14 4 (0.69%) Mac OS X
15 3 (0.51%) Unix
Processes & Methodologies
1 206 (35.33%) Customer Service
2 141 (24.19%) Problem-Solving
3 49 (8.40%) ITIL
4 47 (8.06%) ITSM
5 30 (5.15%) Service Management
6 26 (4.46%) Cybersecurity
7 20 (3.43%) Coaching
8 19 (3.26%) Mathematics
9 18 (3.09%) Service Delivery
10 17 (2.92%) Collaborative Working
10 17 (2.92%) Preventative Maintenance
10 17 (2.92%) Time Management
11 16 (2.74%) Configuration Management
11 16 (2.74%) Information Security
11 16 (2.74%) Migration
12 15 (2.57%) Asset Management
12 15 (2.57%) Change Management
13 10 (1.72%) Change Control
13 10 (1.72%) Information Governance
13 10 (1.72%) Project Management
Programming Languages
1 17 (2.92%) PowerShell
2 16 (2.74%) SQL
3 1 (0.17%) C#
3 1 (0.17%) Java
3 1 (0.17%) JavaScript
3 1 (0.17%) VB
Qualifications
1 38 (6.52%) A+ Certification
2 32 (5.49%) Degree
3 28 (4.80%) Microsoft Certification
4 21 (3.60%) DBS Check
5 18 (3.09%) Security Cleared
6 16 (2.74%) SC Cleared
7 13 (2.23%) CCNA
7 13 (2.23%) Cisco Certification
8 9 (1.54%) MCP
8 9 (1.54%) MCSE
8 9 (1.54%) Network+ Certification
9 7 (1.20%) ITIL Foundation Certificate
10 5 (0.86%) MCITP
10 5 (0.86%) MCSA
11 4 (0.69%) ITIL Certification
12 2 (0.34%) BPSS Clearance
12 2 (0.34%) HNC
13 1 (0.17%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 29 (4.97%) SLA
2 7 (1.20%) Cyber Essentials
2 7 (1.20%) Cyber Essentials PLUS
3 2 (0.34%) Accessibility
3 2 (0.34%) GDPR
3 2 (0.34%) ISO/IEC 27001
4 1 (0.17%) ISO 14001
4 1 (0.17%) ISO 9001
4 1 (0.17%) QA
System Software
1 183 (31.39%) Active Directory
2 19 (3.26%) VMware Infrastructure
3 16 (2.74%) Hyper-V
4 10 (1.72%) Virtual Machines
5 3 (0.51%) VMware ESXi
6 2 (0.34%) BitLocker
6 2 (0.34%) Virtual Desktop
6 2 (0.34%) Virtual Servers
Systems Management
1 30 (5.15%) Microsoft Intune
2 4 (0.69%) AirWatch
2 4 (0.69%) SCCM
3 3 (0.51%) Autotask
3 3 (0.51%) Microsoft Data Protection Manager
3 3 (0.51%) SCDPM
4 2 (0.34%) Jamf Pro
4 2 (0.34%) PaperCut
4 2 (0.34%) SmoothWall
5 1 (0.17%) FortiGate
5 1 (0.17%) Graylog
Vendors
1 256 (43.91%) Microsoft
2 54 (9.26%) Google
3 32 (5.49%) VMware
4 29 (4.97%) Apple
5 13 (2.23%) Cisco
6 8 (1.37%) Ubiquiti
7 7 (1.20%) Veeam
8 6 (1.03%) ESET
8 6 (1.03%) Meraki
9 5 (0.86%) Citrix
9 5 (0.86%) Datto
9 5 (0.86%) Dell
9 5 (0.86%) Red Hat
10 4 (0.69%) Sage
10 4 (0.69%) Sophos
11 3 (0.51%) ConnectWise
11 3 (0.51%) Draytek
11 3 (0.51%) Fortinet
11 3 (0.51%) Kaseya
12 2 (0.34%) Acronis