ITSM Analyst Jobs in England

IT Service Management Analyst
UK > England

The median IT Service Management Analyst salary in England is £30,000 per year according to job vacancies posted during the 6 months to 29 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 796 927 1120
Rank change year-on-year +131 +193 -272
Permanent jobs requiring an ITSM Analyst 37 17 23
As % of all permanent jobs advertised in England 0.043% 0.018% 0.017%
As % of the Job Titles category 0.046% 0.020% 0.018%
Number of salaries quoted 14 12 16
10th Percentile - - -
25th Percentile £29,000 £40,000 -
Median annual salary (50th Percentile) £30,000 £42,500 £28,000
Median % change year-on-year -29.41% +51.79% -34.12%
75th Percentile £31,000 £54,875 £37,500
90th Percentile - £69,875 £60,000
UK median annual salary £30,000 £42,500 £28,000
% change year-on-year -29.41% +51.79% -34.12%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,360 84,735 126,842
% of permanent jobs with a recognized job title 94.46% 91.51% 96.10%
Number of salaries quoted 60,202 53,671 75,665
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,160 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,567 £60,000
Median % change year-on-year -11.67% +0.95% +9.09%
75th Percentile £72,000 £82,500 £80,000
90th Percentile £91,225 £100,000 £97,500
UK median annual salary £52,750 £60,000 £60,000
% change year-on-year -12.08% - +9.09%

ITSM Analyst
Job Vacancy Trend in England

Job postings that featured ITSM Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITSM Analyst in England

ITSM Analyst
Salary Trend in England

3-month moving average salary quoted in jobs citing ITSM Analyst in England.

Salary trend for ITSM Analyst in England

ITSM Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM Analyst within the England region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +36 30 £30,000 -
North of England +31 5 £30,000 -25.00%
Yorkshire - 3 £30,000 -
North West +4 2 £30,000 -25.00%
West Midlands +30 1 - -
Midlands +14 1 - -
South West - 1 £30,500 - 1
ITSM Analyst
UK

ITSM Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 29 April 2024, ITSM Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring ITSM Analyst in the job title.

1 37 (100.00%) ITIL
1 37 (100.00%) ITSM
2 33 (89.19%) Service Management
3 23 (62.16%) Configuration Management
3 23 (62.16%) Change Management
3 23 (62.16%) Analytics
4 22 (59.46%) Problem Management
5 21 (56.76%) Social Skills
6 14 (37.84%) Data Analytics
6 14 (37.84%) Sarbanes-Oxley
7 13 (35.14%) Snow
8 12 (32.43%) Product Ownership
8 12 (32.43%) Analytical Skills
9 11 (29.73%) Proactive Monitoring
9 11 (29.73%) Customer Service
10 9 (24.32%) Process Improvement
11 8 (21.62%) Capacity Planning
11 8 (21.62%) Asset Management
11 8 (21.62%) Microsoft Office
11 8 (21.62%) Service Delivery
11 8 (21.62%) Microsoft
11 8 (21.62%) Problem-Solving
11 8 (21.62%) Continuous Improvement
11 8 (21.62%) Cybersecurity
12 2 (5.41%) Trend Analysis
13 1 (2.70%) Change Control
13 1 (2.70%) Root Cause Analysis
13 1 (2.70%) Incident Management
13 1 (2.70%) CMDB
13 1 (2.70%) Release Management

ITSM Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 8 (21.62%) Microsoft Office
General
1 21 (56.76%) Social Skills
2 12 (32.43%) Analytical Skills
3 1 (2.70%) Retail
Miscellaneous
1 12 (32.43%) Product Ownership
2 1 (2.70%) CMDB
Processes & Methodologies
1 37 (100.00%) ITIL
1 37 (100.00%) ITSM
2 33 (89.19%) Service Management
3 23 (62.16%) Analytics
3 23 (62.16%) Change Management
3 23 (62.16%) Configuration Management
4 22 (59.46%) Problem Management
5 14 (37.84%) Data Analytics
6 11 (29.73%) Customer Service
6 11 (29.73%) Proactive Monitoring
7 9 (24.32%) Process Improvement
8 8 (21.62%) Asset Management
8 8 (21.62%) Capacity Planning
8 8 (21.62%) Continuous Improvement
8 8 (21.62%) Cybersecurity
8 8 (21.62%) Problem-Solving
8 8 (21.62%) Service Delivery
9 2 (5.41%) Trend Analysis
10 1 (2.70%) Change Control
10 1 (2.70%) Root Cause Analysis
Qualifications
1 1 (2.70%) ITIL Certification
Quality Assurance & Compliance
1 14 (37.84%) Sarbanes-Oxley
Vendors
1 13 (35.14%) Snow
2 8 (21.62%) Microsoft
3 1 (2.70%) ServiceNow