Customer Engagement Jobs in Hertfordshire

Customer Engagement
East of England > Hertfordshire

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 26 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 90 135 158
Rank change year-on-year +45 +23 -
Permanent jobs citing Customer Engagement 31 5 3
As % of all permanent jobs advertised in Hertfordshire 1.59% 0.26% 0.15%
As % of the Processes & Methodologies category 1.96% 0.27% 0.16%
Number of salaries quoted 27 4 3
10th Percentile £26,250 £50,925 -
25th Percentile £28,500 £51,938 £63,750
Median annual salary (50th Percentile) £29,000 £54,250 £67,500
Median % change year-on-year -46.54% -19.63% -
75th Percentile £47,500 £57,500 £76,250
90th Percentile £64,674 - £79,250
East of England median annual salary £45,000 £52,500 £65,000
% change year-on-year -14.29% -19.23% +52.94%

All Process and Methodology Skills
Hertfordshire

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,580 1,829 1,909
As % of all permanent jobs advertised in Hertfordshire 81.11% 94.67% 93.58%
Number of salaries quoted 1,239 779 873
10th Percentile £25,809 £31,250 £26,350
25th Percentile £36,250 £42,500 £37,128
Median annual salary (50th Percentile) £54,000 £57,500 £55,000
Median % change year-on-year -6.09% +4.55% +4.76%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £75,000 £82,500 £75,000
East of England median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -

Customer Engagement
Job Vacancy Trend in Hertfordshire

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Customer Engagement in Hertfordshire

Customer Engagement
Salary Trend in Hertfordshire

3-month moving average salary quoted in jobs citing Customer Engagement in Hertfordshire.

Salary trend for Customer Engagement in Hertfordshire

Customer Engagement
Salary Histogram in Hertfordshire

Salary distribution for jobs citing Customer Engagement in Hertfordshire over the 6 months to 26 April 2024.

Salary histogram for Customer Engagement in Hertfordshire

Customer Engagement
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Hertfordshire region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertford - 10 £29,000 - 1
Waltham Cross - 7 £45,000 - 3
Watford +28 4 £27,500 -47.12% 2
Hatfield - 4 - -
St Albans - 3 £63,458 -
Bishop's Stortford - 1 £50,000 -
Customer Engagement
East of England

Customer Engagement
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (22.58%) CMS
Applications
1 8 (25.81%) Microsoft Project
2 4 (12.90%) Microsoft Excel
2 4 (12.90%) Microsoft PowerPoint
2 4 (12.90%) MS Visio
Cloud Services
1 4 (12.90%) Microsoft 365
Communications & Networking
1 4 (12.90%) LAN
1 4 (12.90%) WAN
General
1 22 (70.97%) Social Skills
2 9 (29.03%) Marketing
3 7 (22.58%) Analytical Skills
4 4 (12.90%) French Language
4 4 (12.90%) German Language
4 4 (12.90%) Presentation Skills
5 3 (9.68%) Finance
5 3 (9.68%) Local Government
Job Titles
1 10 (32.26%) Coordinator
2 7 (22.58%) Project Manager
3 4 (12.90%) Digital Project Manager
3 4 (12.90%) Field Engineer
3 4 (12.90%) Field Support Engineer
3 4 (12.90%) IT Engineer
3 4 (12.90%) IT Support
3 4 (12.90%) IT Support Engineer
3 4 (12.90%) Service Design Specialist
3 4 (12.90%) Service Transition Specialist
3 4 (12.90%) Support Engineer
4 3 (9.68%) Digital Strategy Manager
4 3 (9.68%) Strategy Manager
4 3 (9.68%) Transformation Manager
5 2 (6.45%) Sales Engineer
5 2 (6.45%) Senior
5 2 (6.45%) Senior Sales Engineer
6 1 (3.23%) Customer Experience Manager
Miscellaneous
1 7 (22.58%) Digital Signage
2 6 (19.35%) Data Centre
3 4 (12.90%) Self-Motivation
3 4 (12.90%) Virtual Team
Operating Systems
1 7 (22.58%) Android
1 7 (22.58%) Windows
1 7 (22.58%) Windows 10
Processes & Methodologies
1 18 (58.06%) Project Delivery
2 17 (54.84%) Preventative Maintenance
2 17 (54.84%) Problem-Solving
3 11 (35.48%) PRINCE2
3 11 (35.48%) Project Management
4 10 (32.26%) Data Management
4 10 (32.26%) Strategic Planning
4 10 (32.26%) Workflow
4 10 (32.26%) Workflow Management
5 8 (25.81%) Customer Service
5 8 (25.81%) ITIL
6 7 (22.58%) Break/Fix
6 7 (22.58%) Content Management
6 7 (22.58%) Project Planning
7 6 (19.35%) Presales
8 4 (12.90%) Analytical Thinking
8 4 (12.90%) Creative Thinking
8 4 (12.90%) Customer Requirements
8 4 (12.90%) Incident Management
8 4 (12.90%) Service Design
Qualifications
1 4 (12.90%) Degree
1 4 (12.90%) PRINCE2 Practitioner
2 3 (9.68%) Six Sigma Green Belt
Quality Assurance & Compliance
1 4 (12.90%) SLA
System Software
1 4 (12.90%) Active Directory
Vendors
1 10 (32.26%) SAP
2 4 (12.90%) Computacenter
2 4 (12.90%) Microsoft