The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Service Desk Manager
Rank 154 - 153
Rank change year-on-year
- 0
Permanent jobs requiring a Service Desk Manager 25 0 3
As % of all permanent IT jobs located in Leeds 0.73% - 0.10%
As % of the Job Titles category 0.75% - 0.11%
Number of salaries quoted 16 0 0
Average salary £32,500 - -
UK excluding London average salary £37,500 £41,565 £35,500
% change year-on-year
-9.77% +17.08%
Service Desk Manager
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3312 3164 2828
As % of all permanent IT jobs located in Leeds 97.33% 95.97% 96.78%
Number of salaries quoted 2698 2464 2419
Average salary £40,000 £38,000 £35,000
Average salary % change year-on-year
+5.26% +8.57%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Manager
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in Leeds

Service Desk Manager
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the Leeds region.

Service Desk Manager Salary Trend in Leeds

Service Desk Manager
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the Leeds region over the 3 months to 23 January 2015.

Service Desk Manager Salary Histogram in Leeds

Service Desk Manager
Top 30 Related IT Skills in Leeds

For the 6 months to 23 January 2015, IT jobs across the Leeds region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 20 (74.07%) ITIL
2 17 (62.96%) ITIL Certification
3 12 (44.44%) MS Excel
4 11 (40.74%) Workflow
5 6 (22.22%) Windows
5 6 (22.22%) Degree
6 5 (18.52%) VMware
7 4 (14.81%) Legal
7 4 (14.81%) Service Delivery
7 4 (14.81%) C
7 4 (14.81%) SLA
7 4 (14.81%) VMware Infrastructure
7 4 (14.81%) Windows 7
8 3 (11.11%) Statistics
8 3 (11.11%) User Experience
8 3 (11.11%) Law
9 2 (7.41%) Service Management
9 2 (7.41%) Process Management
9 2 (7.41%) PRINCE2
9 2 (7.41%) Time Management
10 1 (3.70%) Performance Management
10 1 (3.70%) Security Cleared
10 1 (3.70%) Analytical Skills
10 1 (3.70%) Marketing
10 1 (3.70%) Knowledge Management
10 1 (3.70%) Resource Management
10 1 (3.70%) Problem Management
10 1 (3.70%) Release Management
10 1 (3.70%) Asterisk PBX
10 1 (3.70%) Capacity Planning

Service Desk Manager
Top Related IT Skills in Leeds by Category

For the 6 months to 23 January 2015, IT jobs across the Leeds region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Applications
1 12 (44.44%) MS Excel
2 1 (3.70%) MS Office
Communications & Networking
1 1 (3.70%) Asterisk PBX
1 1 (3.70%) SMS
1 1 (3.70%) VoIP
1 1 (3.70%) POP3
1 1 (3.70%) DNS
1 1 (3.70%) Internet
Database & Business Intelligence
1 1 (3.70%) MySQL
General
1 4 (14.81%) Legal
2 3 (11.11%) Law
3 1 (3.70%) Marketing
Libraries, Frameworks & Software Standards
1 1 (3.70%) ODBC
Miscellaneous
1 3 (11.11%) Statistics
1 3 (11.11%) User Experience
2 1 (3.70%) Analytical Skills
2 1 (3.70%) PMI
Operating Systems
1 6 (22.22%) Windows
2 4 (14.81%) Windows 7
3 1 (3.70%) UNIX
3 1 (3.70%) Linux
Processes & Methodologies
1 20 (74.07%) ITIL
2 11 (40.74%) Workflow
3 4 (14.81%) Service Delivery
4 2 (7.41%) Service Management
4 2 (7.41%) Process Management
4 2 (7.41%) PRINCE2
4 2 (7.41%) Time Management
5 1 (3.70%) Performance Management
5 1 (3.70%) Knowledge Management
5 1 (3.70%) Resource Management
5 1 (3.70%) Problem Management
5 1 (3.70%) Release Management
5 1 (3.70%) Capacity Planning
5 1 (3.70%) Performance Analysis
5 1 (3.70%) Line Management
5 1 (3.70%) Mentoring
5 1 (3.70%) Coaching
5 1 (3.70%) CRM
5 1 (3.70%) ITSM
5 1 (3.70%) Project Management
Programming Languages
1 4 (14.81%) C
2 1 (3.70%) SQL
Qualifications
1 17 (62.96%) ITIL Certification
2 6 (22.22%) Degree
3 1 (3.70%) Security Cleared
3 1 (3.70%) Microsoft Certification
3 1 (3.70%) PRINCE2 Certification
3 1 (3.70%) PMI Certification
Quality Assurance & Compliance
1 4 (14.81%) SLA
System Software
1 4 (14.81%) VMware Infrastructure
Vendors
1 5 (18.52%) VMware
2 1 (3.70%) Microsoft