The first table below looks at the demand for the Service Desk Manager role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Leeds region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Service Desk Manager
Rank 180 123 141
Rank change year-on-year
-57 +18
Permanent jobs requiring a Service Desk Manager 4 22 6
As % of all permanent IT jobs located in Leeds 0.11% 0.87% 0.24%
As % of the Job Titles category 0.11% 0.91% 0.25%
Number of salaries quoted 4 22 3
Average salary £26,000 £43,250 £30,000
Average salary % change year-on-year
-39.88% +44.16%
UK excluding London average salary £37,500 £37,500 £36,500
% change year-on-year
- +2.73%
Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3576 2424 2395
As % of all permanent IT jobs located in Leeds 97.31% 95.43% 95.92%
Number of salaries quoted 2839 1852 1956
Average salary £40,000 £35,000 £36,000
Average salary % change year-on-year
+14.28% -2.77%
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £54,000 £52,500 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Desk Manager
West Yorkshire

Service Desk Manager
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in Leeds

Service Desk Manager
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the Leeds region.

Service Desk Manager Salary Trend in Leeds

Service Desk Manager
Top 30 Related IT Skills in Leeds

For the 6 months to 28 July 2014, IT jobs across the Leeds region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 7 (63.64%) ITIL
2 5 (45.45%) VoIP
3 4 (36.36%) Service Management
4 3 (27.27%) Service Delivery
4 3 (27.27%) Firewall
4 3 (27.27%) ITIL Certification
4 3 (27.27%) Telecoms
4 3 (27.27%) WAN
4 3 (27.27%) TCP/IP
4 3 (27.27%) Broadband
4 3 (27.27%) LAN
4 3 (27.27%) Fortinet
4 3 (27.27%) Problem Management
5 2 (18.18%) VMware
5 2 (18.18%) VMware Infrastructure
5 2 (18.18%) Windows Server 2008
5 2 (18.18%) Time Management
5 2 (18.18%) Asterisk PBX
5 2 (18.18%) Windows Server 2012
5 2 (18.18%) Statistical Analysis
5 2 (18.18%) SMS
5 2 (18.18%) MySQL
5 2 (18.18%) UNIX
5 2 (18.18%) Windows
5 2 (18.18%) Linux
5 2 (18.18%) DNS
5 2 (18.18%) SLA
5 2 (18.18%) POP3
5 2 (18.18%) Active Directory
5 2 (18.18%) Citrix

Service Desk Manager
Top Related IT Skills in Leeds by Category

For the 6 months to 28 July 2014, IT jobs across the Leeds region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (18.18%) MS Exchange
Applications
1 1 (9.09%) MS Excel
1 1 (9.09%) MS Office
Communications & Networking
1 5 (45.45%) VoIP
2 3 (27.27%) Firewall
2 3 (27.27%) WAN
2 3 (27.27%) TCP/IP
2 3 (27.27%) Broadband
2 3 (27.27%) LAN
3 2 (18.18%) Asterisk PBX
3 2 (18.18%) SMS
3 2 (18.18%) DNS
3 2 (18.18%) POP3
3 2 (18.18%) Internet
Database & Business Intelligence
1 2 (18.18%) MySQL
General
1 3 (27.27%) Telecoms
2 1 (9.09%) Finance
2 1 (9.09%) Law
2 1 (9.09%) Legal
Miscellaneous
1 1 (9.09%) Management Information System
Operating Systems
1 2 (18.18%) Windows Server 2008
1 2 (18.18%) Windows Server 2012
1 2 (18.18%) UNIX
1 2 (18.18%) Windows
1 2 (18.18%) Linux
1 2 (18.18%) Windows Server 2003
Processes & Methodologies
1 7 (63.64%) ITIL
2 4 (36.36%) Service Management
3 3 (27.27%) Service Delivery
3 3 (27.27%) Problem Management
4 2 (18.18%) Time Management
4 2 (18.18%) Statistical Analysis
4 2 (18.18%) ITSM
5 1 (9.09%) Service Desk Management
5 1 (9.09%) ITIL V3
5 1 (9.09%) Continuous Improvement
Qualifications
1 3 (27.27%) ITIL Certification
2 1 (9.09%) Microsoft Certification
2 1 (9.09%) MCSE
2 1 (9.09%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (18.18%) SLA
System Software
1 2 (18.18%) VMware Infrastructure
1 2 (18.18%) Active Directory
2 1 (9.09%) XenApp
Vendors
1 3 (27.27%) Fortinet
2 2 (18.18%) VMware
2 2 (18.18%) Citrix
3 1 (9.09%) Altiris
3 1 (9.09%) Cisco
3 1 (9.09%) Microsoft