The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Service Desk Manager
Rank 160 177 151
Rank change year-on-year
+17 -26
Permanent jobs requiring a Service Desk Manager 14 5 5
As % of all permanent IT jobs located in Leeds 0.38% 0.14% 0.18%
As % of the Job Titles category 0.39% 0.14% 0.18%
Number of salaries quoted 9 5 4
Average salary £32,500 £37,500 £35,250
Average salary % change year-on-year
-13.33% +6.38%
90% offered a salary of more than £31,500 £34,500 £24,600
10% offered a salary of more than £37,500 £37,500 £37,500
UK excluding London average salary £40,000 £40,000 £40,000
Service Desk Manager
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3605 3530 2730
As % of all permanent IT jobs located in Leeds 97.51% 96.34% 96.50%
Number of salaries quoted 2905 2834 2208
Average salary £40,000 £37,500 £36,000
Average salary % change year-on-year
+6.66% +4.16%
90% offered a salary of more than £26,635 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Manager
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in Leeds

Service Desk Manager
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the Leeds region.

Service Desk Manager Salary Trend in Leeds

Service Desk Manager
Top 30 Related IT Skills in Leeds

For the 6 months to 27 March 2015, IT jobs across the Leeds region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 21 (75.00%) ITIL
2 18 (64.29%) ITIL Certification
3 13 (46.43%) MS Excel
4 12 (42.86%) Workflow
5 7 (25.00%) Windows
6 6 (21.43%) Degree
7 5 (17.86%) Windows 7
7 5 (17.86%) VMware
8 4 (14.29%) Legal
8 4 (14.29%) Service Delivery
8 4 (14.29%) C
8 4 (14.29%) SLA
8 4 (14.29%) VMware Infrastructure
9 3 (10.71%) User Experience
9 3 (10.71%) Law
9 3 (10.71%) Statistics
10 2 (7.14%) Process Management
10 2 (7.14%) Microsoft
10 2 (7.14%) PRINCE2
10 2 (7.14%) MS Office
10 2 (7.14%) Time Management
11 1 (3.57%) Performance Management
11 1 (3.57%) Security Cleared
11 1 (3.57%) Resource Management
11 1 (3.57%) Capacity Planning
11 1 (3.57%) Performance Analysis
11 1 (3.57%) Analytical Skills
11 1 (3.57%) CRM
11 1 (3.57%) SQL
11 1 (3.57%) Intel

Service Desk Manager
Top Related IT Skills in Leeds by Category

For the 6 months to 27 March 2015, IT jobs across the Leeds region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Applications
1 13 (46.43%) MS Excel
2 2 (7.14%) MS Office
General
1 4 (14.29%) Legal
2 3 (10.71%) Law
3 1 (3.57%) Marketing
Miscellaneous
1 3 (10.71%) Statistics
1 3 (10.71%) User Experience
2 1 (3.57%) Analytical Skills
2 1 (3.57%) PMI
Operating Systems
1 7 (25.00%) Windows
2 5 (17.86%) Windows 7
Processes & Methodologies
1 21 (75.00%) ITIL
2 12 (42.86%) Workflow
3 4 (14.29%) Service Delivery
4 2 (7.14%) Process Management
4 2 (7.14%) Time Management
4 2 (7.14%) PRINCE2
5 1 (3.57%) CRM
5 1 (3.57%) Project Management
5 1 (3.57%) Service Management
5 1 (3.57%) Asset Management
5 1 (3.57%) Knowledge Management
5 1 (3.57%) Incident Management
5 1 (3.57%) Resource Management
5 1 (3.57%) Performance Management
5 1 (3.57%) Capacity Planning
5 1 (3.57%) Performance Analysis
Programming Languages
1 4 (14.29%) C
2 1 (3.57%) SQL
Qualifications
1 18 (64.29%) ITIL Certification
2 6 (21.43%) Degree
3 1 (3.57%) Security Cleared
3 1 (3.57%) PMI Certification
3 1 (3.57%) Microsoft Certification
3 1 (3.57%) PRINCE2 Certification
Quality Assurance & Compliance
1 4 (14.29%) SLA
System Software
1 4 (14.29%) VMware Infrastructure
Vendors
1 5 (17.86%) VMware
2 2 (7.14%) Microsoft
3 1 (3.57%) Intel