The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Desk Manager
Rank 177 129 158
Rank change year-on-year
-48 +29
Permanent jobs requiring a Service Desk Manager 4 26 3
As % of all permanent IT jobs located in Leeds 0.11% 0.99% 0.11%
As % of the Job Titles category 0.11% 1.03% 0.11%
Number of salaries quoted 4 26 1
Average salary £27,000 £44,000 £30,000
Average salary % change year-on-year
-38.63% +46.66%
UK excluding London average salary £37,500 £37,500 £36,500
% change year-on-year
- +2.73%
Service Desk Manager
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3662 2518 2643
As % of all permanent IT jobs located in Leeds 96.72% 95.45% 96.39%
Number of salaries quoted 2855 1939 2156
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £23,950 £25,000 £23,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Desk Manager
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in Leeds

Service Desk Manager
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the Leeds region.

Service Desk Manager Salary Trend in Leeds

Service Desk Manager
Top 30 Related IT Skills in Leeds

For the 6 months to 22 August 2014, IT jobs across the Leeds region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 8 (66.67%) ITIL
2 6 (50.00%) VoIP
3 5 (41.67%) Service Management
4 4 (33.33%) Problem Management
5 3 (25.00%) Asterisk PBX
5 3 (25.00%) Fortinet
5 3 (25.00%) Service Delivery
5 3 (25.00%) Firewall
5 3 (25.00%) ITSM
5 3 (25.00%) ITIL Certification
5 3 (25.00%) Telecoms
5 3 (25.00%) Internet
5 3 (25.00%) WAN
5 3 (25.00%) POP3
5 3 (25.00%) TCP/IP
5 3 (25.00%) DNS
5 3 (25.00%) UNIX
5 3 (25.00%) MySQL
5 3 (25.00%) Linux
5 3 (25.00%) Broadband
5 3 (25.00%) LAN
5 3 (25.00%) SMS
6 2 (16.67%) Windows
6 2 (16.67%) SLA
6 2 (16.67%) VMware
6 2 (16.67%) Windows Server 2003
6 2 (16.67%) Active Directory
6 2 (16.67%) Citrix
6 2 (16.67%) Windows Server 2012
6 2 (16.67%) Time Management

Service Desk Manager
Top Related IT Skills in Leeds by Category

For the 6 months to 22 August 2014, IT jobs across the Leeds region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (16.67%) MS Exchange
Applications
1 1 (8.33%) MS Office
1 1 (8.33%) MS Excel
Communications & Networking
1 6 (50.00%) VoIP
2 3 (25.00%) Asterisk PBX
2 3 (25.00%) Firewall
2 3 (25.00%) Internet
2 3 (25.00%) WAN
2 3 (25.00%) POP3
2 3 (25.00%) TCP/IP
2 3 (25.00%) DNS
2 3 (25.00%) Broadband
2 3 (25.00%) LAN
2 3 (25.00%) SMS
Database & Business Intelligence
1 3 (25.00%) MySQL
General
1 3 (25.00%) Telecoms
2 1 (8.33%) Finance
2 1 (8.33%) Law
2 1 (8.33%) Legal
Libraries, Frameworks & Software Standards
1 1 (8.33%) ODBC
Miscellaneous
1 1 (8.33%) Management Information System
Operating Systems
1 3 (25.00%) UNIX
1 3 (25.00%) Linux
2 2 (16.67%) Windows
2 2 (16.67%) Windows Server 2003
2 2 (16.67%) Windows Server 2012
2 2 (16.67%) Windows Server 2008
Processes & Methodologies
1 8 (66.67%) ITIL
2 5 (41.67%) Service Management
3 4 (33.33%) Problem Management
4 3 (25.00%) Service Delivery
4 3 (25.00%) ITSM
5 2 (16.67%) Time Management
5 2 (16.67%) Statistical Analysis
6 1 (8.33%) Release Management
6 1 (8.33%) ITIL V3
6 1 (8.33%) Continuous Improvement
6 1 (8.33%) Service Desk Management
Qualifications
1 3 (25.00%) ITIL Certification
2 1 (8.33%) ITIL Foundation Certificate
2 1 (8.33%) Microsoft Certification
2 1 (8.33%) MCSE
Quality Assurance & Compliance
1 2 (16.67%) SLA
System Software
1 2 (16.67%) Active Directory
1 2 (16.67%) VMware Infrastructure
2 1 (8.33%) XenApp
Vendors
1 3 (25.00%) Fortinet
2 2 (16.67%) VMware
2 2 (16.67%) Citrix
3 1 (8.33%) Altiris
3 1 (8.33%) Cisco
3 1 (8.33%) Microsoft