The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 47 64 -
Rank change year-on-year
+17 -
Permanent jobs requiring a Service Desk Analyst 2 1 0
As % of all permanent IT jobs located in Liverpool 0.51% 0.19% -
As % of the Job Titles category 0.53% 0.20% -
Number of salaries quoted 2 1 0
Average salary £30,250 £19,000 -
Average salary % change year-on-year
+59.21% -
UK excluding London average salary £22,000 £22,000 £21,000
% change year-on-year
- +4.76%
Service Desk Analyst
Merseyside

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Liverpool region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Liverpool
Permanent IT job ads with a match in the
Job Titles category
378 501 433
As % of all permanent IT jobs located in Liverpool 96.43% 94.89% 97.52%
Number of salaries quoted 284 431 386
Average salary £36,500 £36,000 £37,500
Average salary % change year-on-year
+1.38% -4.00%
90% offered a salary of more than £23,168 £25,000 £26,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,472
% change year-on-year
- +3.97%

Service Desk Analyst
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Liverpool region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Liverpool

Service Desk Analyst
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Liverpool region.

Service Desk Analyst Salary Trend in Liverpool

Service Desk Analyst
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Liverpool region over the 3 months to 6 July 2015.

Service Desk Analyst Salary Histogram in Liverpool

Service Desk Analyst
Top 30 Related IT Skills in Liverpool

For the 6 months to 6 July 2015, IT jobs across the Liverpool region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 6 (85.71%) MS Office
1 6 (85.71%) Windows
2 5 (71.43%) Citrix
3 4 (57.14%) Microsoft
3 4 (57.14%) Blackberry
3 4 (57.14%) XenApp
3 4 (57.14%) Windows 7
4 3 (42.86%) Active Directory
4 3 (42.86%) MS Exchange
5 2 (28.57%) LAN
5 2 (28.57%) WAN
5 2 (28.57%) MS Excel
5 2 (28.57%) ITIL
5 2 (28.57%) Windows Server 2003
5 2 (28.57%) Windows XP
5 2 (28.57%) Exchange Server 2003
5 2 (28.57%) Service Delivery
5 2 (28.57%) Logistics
6 1 (14.29%) Knowledge Management
6 1 (14.29%) MS PowerPoint
6 1 (14.29%) SQL Server 2005
6 1 (14.29%) MCITP
6 1 (14.29%) Statistical Analysis
6 1 (14.29%) Incident Management
6 1 (14.29%) Firewall
6 1 (14.29%) Law
6 1 (14.29%) Migration
6 1 (14.29%) Mitel
6 1 (14.29%) Asset Management
6 1 (14.29%) MOS

Service Desk Analyst
Top Related IT Skills in Liverpool by Category

For the 6 months to 6 July 2015, IT jobs across the Liverpool region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (42.86%) MS Exchange
2 2 (28.57%) Exchange Server 2003
3 1 (14.29%) WorkSite
3 1 (14.29%) Exchange Server 2007
3 1 (14.29%) Exchange Server 2010
3 1 (14.29%) OpenEdge
3 1 (14.29%) Blackberry Enterprise Server
3 1 (14.29%) IIS
Applications
1 6 (85.71%) MS Office
2 2 (28.57%) MS Excel
3 1 (14.29%) MS PowerPoint
Communications & Networking
1 2 (28.57%) LAN
1 2 (28.57%) WAN
2 1 (14.29%) DHCP
2 1 (14.29%) VPN
2 1 (14.29%) DNS
2 1 (14.29%) Intranet
2 1 (14.29%) Extranet
2 1 (14.29%) 3G
2 1 (14.29%) Firewall
2 1 (14.29%) ADSL
2 1 (14.29%) Broadband
Database & Business Intelligence
1 1 (14.29%) SQL Server
1 1 (14.29%) SQL Server 2005
1 1 (14.29%) SQL Server 2008
General
1 1 (14.29%) Law
1 1 (14.29%) Mandarin Language
1 1 (14.29%) French Language
1 1 (14.29%) German Language
1 1 (14.29%) Italian Language
1 1 (14.29%) Spanish Language
Miscellaneous
1 4 (57.14%) Blackberry
Operating Systems
1 6 (85.71%) Windows
2 4 (57.14%) Windows 7
3 2 (28.57%) Windows XP
3 2 (28.57%) Windows Server 2003
4 1 (14.29%) Android
4 1 (14.29%) Windows Server 2008
Processes & Methodologies
1 2 (28.57%) Service Delivery
1 2 (28.57%) Logistics
1 2 (28.57%) ITIL
2 1 (14.29%) CRM
2 1 (14.29%) Service Management
2 1 (14.29%) Knowledge Management
2 1 (14.29%) Statistical Analysis
2 1 (14.29%) Incident Management
2 1 (14.29%) Migration
2 1 (14.29%) Asset Management
2 1 (14.29%) Content Management
Qualifications
1 1 (14.29%) MCP
1 1 (14.29%) MCSE
1 1 (14.29%) Microsoft Certification
1 1 (14.29%) MOS
1 1 (14.29%) MCITP
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 4 (57.14%) XenApp
2 3 (42.86%) Active Directory
3 1 (14.29%) Terminal Services
3 1 (14.29%) Hyper-V
Vendors
1 5 (71.43%) Citrix
2 4 (57.14%) Microsoft
3 1 (14.29%) Sage
3 1 (14.29%) Mitel
3 1 (14.29%) Barracuda Networks