The statistics below represent IT jobs advertised across the Liverpool region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 May 2016 with a comparison to same period over 2 years.

3 months to
24 May 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 43 48 62
Rank change year-on-year
+5 +14
Permanent jobs requiring a Service Desk Analyst 5 5 3
As % of all permanent IT jobs located in Liverpool 1.54% 1.23% 0.57%
As % of the Job Titles category 1.59% 1.29% 0.60%
Number of salaries quoted 5 5 3
Median salary £20,500 £22,500 £27,500
Median salary % change year-on-year
-8.88% -18.18%
UK excluding London median salary £22,000 £22,000 £21,000
% change year-on-year
- +4.76%
Service Desk Analyst
Merseyside

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Liverpool region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Liverpool
Permanent IT job ads with a match in the
Job Titles category
315 388 497
As % of all permanent IT jobs located in Liverpool 97.22% 95.57% 95.21%
Number of salaries quoted 257 266 437
Median salary £40,000 £35,500 £36,500
Median salary % change year-on-year
+12.67% -2.73%
90% offered a salary of more than £26,500 £22,500 £27,500
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Liverpool

The demand trend of job ads across the Liverpool region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Liverpool

Service Desk Analyst
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Liverpool region.

Service Desk Analyst Salary Trend in Liverpool

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Liverpool

For the 6 months to 24 May 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Liverpool region featuring Service Desk Analyst in the job title.

1 12 (85.71%) Microsoft
2 10 (71.43%) Active Directory
2 10 (71.43%) Windows
3 9 (64.29%) ITIL
4 8 (57.14%) Windows Server 2008
5 7 (50.00%) Exchange Server 2010
5 7 (50.00%) MS Exchange
5 7 (50.00%) Service Management
6 6 (42.86%) SLA
6 6 (42.86%) SQL
6 6 (42.86%) MS Office
6 6 (42.86%) Degree
6 6 (42.86%) Windows 7
6 6 (42.86%) Windows 8
6 6 (42.86%) Finance
7 5 (35.71%) Banking
7 5 (35.71%) Exchange Server 2007
7 5 (35.71%) Video Conferencing
7 5 (35.71%) iPhone
7 5 (35.71%) Wealth Management
7 5 (35.71%) MCDST
7 5 (35.71%) VPN
7 5 (35.71%) Citrix
7 5 (35.71%) Citrix Certification
7 5 (35.71%) Microsoft Certification
7 5 (35.71%) Symantec
7 5 (35.71%) Remedy
7 5 (35.71%) Intel Security
7 5 (35.71%) Norton AntiVirus
7 5 (35.71%) Blackberry

Service Desk Analyst Skill Set
Top Related IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (50.00%) Exchange Server 2010
1 7 (50.00%) MS Exchange
2 5 (35.71%) Blackberry Enterprise Server
2 5 (35.71%) Exchange Server 2007
Applications
1 6 (42.86%) MS Office
2 3 (21.43%) MS Excel
3 1 (7.14%) MS PowerPoint
Communications & Networking
1 5 (35.71%) VPN
2 2 (14.29%) DHCP
2 2 (14.29%) DNS
2 2 (14.29%) Internet
2 2 (14.29%) LAN
2 2 (14.29%) TCP/IP
2 2 (14.29%) WAN
3 1 (7.14%) Remote Desktop
General
1 6 (42.86%) Finance
2 5 (35.71%) Banking
3 1 (7.14%) Back Office
3 1 (7.14%) Manufacturing
Miscellaneous
1 5 (35.71%) Blackberry
1 5 (35.71%) iPad
1 5 (35.71%) iPhone
1 5 (35.71%) Video Conferencing
2 2 (14.29%) Driving Licence
2 2 (14.29%) NHS
3 1 (7.14%) Analytical Skills
3 1 (7.14%) Management Information System
Operating Systems
1 10 (71.43%) Windows
2 8 (57.14%) Windows Server 2008
3 6 (42.86%) Windows 7
3 6 (42.86%) Windows 8
4 5 (35.71%) Windows Server
5 3 (21.43%) Windows Server 2003
5 3 (21.43%) Windows XP
Processes & Methodologies
1 9 (64.29%) ITIL
2 7 (50.00%) Service Management
3 5 (35.71%) ITIL V3
3 5 (35.71%) Wealth Management
4 1 (7.14%) CRM
4 1 (7.14%) Incident Management
4 1 (7.14%) ITSM
4 1 (7.14%) Patch Management
4 1 (7.14%) Problem Management
4 1 (7.14%) Service Delivery
4 1 (7.14%) Service Desk Management
4 1 (7.14%) Validation
Programming Languages
1 6 (42.86%) SQL
Qualifications
1 6 (42.86%) Degree
2 5 (35.71%) Citrix Certification
2 5 (35.71%) MCDST
2 5 (35.71%) Microsoft Certification
Quality Assurance & Compliance
1 6 (42.86%) SLA
System Software
1 10 (71.43%) Active Directory
Systems Management
1 5 (35.71%) Norton AntiVirus
Vendors
1 12 (85.71%) Microsoft
2 5 (35.71%) Citrix
2 5 (35.71%) Intel Security
2 5 (35.71%) Remedy
2 5 (35.71%) Symantec
3 1 (7.14%) SAP
Liverpool
Hays Specialist Recruitment Ltd
Salary: £15000.00 - £19000.00 per annum
Posted: 20 days ago