The statistics below represent IT jobs advertised across the Liverpool region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 December 2016 with a comparison to same period over 2 years.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 68 32 44
Rank change year-on-year
-36 +12
Permanent jobs requiring a Service Desk Analyst 4 14 6
As % of all permanent IT jobs located in Liverpool 0.71% 3.98% 1.59%
As % of the Job Titles category 0.77% 4.12% 1.63%
Number of salaries quoted 2 5 6
Median salary £25,000 £20,000 £20,000
Median salary % change year-on-year
+25.00% -
UK excluding London median salary £22,000 £21,000 £21,500
% change year-on-year
+4.76% -2.32%
Service Desk Analyst
Merseyside

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Liverpool region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Liverpool
Permanent IT job ads with a match in the
Job Titles category
520 340 369
As % of all permanent IT jobs located in Liverpool 92.04% 96.59% 97.62%
Number of salaries quoted 345 259 285
Median salary £36,500 £37,500 £40,000
Median salary % change year-on-year
-2.66% -6.25%
90% offered a salary of more than £27,500 £25,000 £25,000
10% offered a salary of more than £52,500 £60,000 £52,500
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Desk Analyst
Jobs Demand Trend in Liverpool

The demand trend of job ads across the Liverpool region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Liverpool

Service Desk Analyst
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Liverpool region.

Service Desk Analyst Salary Trend in Liverpool

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Liverpool

For the 6 months to 4 December 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Liverpool region featuring Service Desk Analyst in the job title.

1 4 (66.67%) SLA
2 3 (50.00%) Time Management
2 3 (50.00%) Active Directory
2 3 (50.00%) BPSS Clearance
2 3 (50.00%) Windows
2 3 (50.00%) CRM
2 3 (50.00%) Enterprise Software
2 3 (50.00%) Windows Server
3 2 (33.33%) MS Excel
3 2 (33.33%) MS Office
3 2 (33.33%) ITIL
3 2 (33.33%) Hyper-V
3 2 (33.33%) Citrix
3 2 (33.33%) Microsoft
4 1 (16.67%) SC Cleared
4 1 (16.67%) Security Cleared
4 1 (16.67%) ITIL Certification
4 1 (16.67%) GroupWise
4 1 (16.67%) Remedy
4 1 (16.67%) Configuration Management
4 1 (16.67%) Skype for Business
4 1 (16.67%) Exchange Server 2010
4 1 (16.67%) ITIL V3
4 1 (16.67%) Data Quality
4 1 (16.67%) Root Cause Analysis
4 1 (16.67%) SharePoint 2013
4 1 (16.67%) SharePoint
4 1 (16.67%) MS Exchange
4 1 (16.67%) NDS
4 1 (16.67%) Service Management

Service Desk Analyst Skill Set
Top Related IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) Exchange Server 2010
1 1 (16.67%) Exchange Server 2013
1 1 (16.67%) GroupWise
1 1 (16.67%) MS Exchange
1 1 (16.67%) SharePoint
1 1 (16.67%) SharePoint 2013
1 1 (16.67%) Skype for Business
Applications
1 2 (33.33%) MS Excel
1 2 (33.33%) MS Office
Miscellaneous
1 3 (50.00%) Enterprise Software
2 1 (16.67%) Computer Science
2 1 (16.67%) Management Information System
2 1 (16.67%) Statistics
Operating Systems
1 3 (50.00%) Windows
1 3 (50.00%) Windows Server
Processes & Methodologies
1 3 (50.00%) CRM
1 3 (50.00%) Time Management
2 2 (33.33%) ITIL
3 1 (16.67%) Configuration Management
3 1 (16.67%) Incident Management
3 1 (16.67%) ITIL V3
3 1 (16.67%) Performance Monitoring
3 1 (16.67%) Problem Management
3 1 (16.67%) Risk Assessment
3 1 (16.67%) Root Cause Analysis
3 1 (16.67%) Service Delivery
3 1 (16.67%) Service Management
3 1 (16.67%) Supplier Management
Qualifications
1 3 (50.00%) BPSS Clearance
2 1 (16.67%) ITIL Certification
2 1 (16.67%) SC Cleared
2 1 (16.67%) Security Cleared
Quality Assurance & Compliance
1 4 (66.67%) SLA
2 1 (16.67%) Data Quality
System Software
1 3 (50.00%) Active Directory
2 2 (33.33%) Hyper-V
3 1 (16.67%) NDS
3 1 (16.67%) NetIQ eDirectory
Vendors
1 2 (33.33%) Citrix
1 2 (33.33%) Microsoft
2 1 (16.67%) Remedy