The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Liverpool region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 55 61 63
Rank change year-on-year
+6 +2
Permanent jobs requiring a Service Desk Analyst 4 1 4
As % of all permanent IT jobs located in Liverpool 0.77% 0.20% 0.76%
As % of the Job Titles category 0.81% 0.21% 0.78%
Number of salaries quoted 4 0 4
Average salary £26,000 - £25,000
UK excluding London average salary £21,675 £20,500 £21,500
% change year-on-year
+5.73% -4.65%
Job Titles Category
Liverpool
Permanent IT job ads with a match in the
Job Titles category
496 483 512
As % of all permanent IT jobs located in Liverpool 95.94% 98.37% 97.15%
Number of salaries quoted 428 426 472
Average salary £37,500 £40,000 £35,000
Average salary % change year-on-year
-6.25% +14.28%
90% offered a salary of more than £25,100 £26,500 £26,381
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Desk Analyst
Merseyside

Service Desk Analyst
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Liverpool region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Liverpool

Service Desk Analyst
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Liverpool region.

Service Desk Analyst Salary Trend in Liverpool

Service Desk Analyst
Top 30 Related IT Skills in Liverpool

For the 6 months to 1 August 2014, IT jobs across the Liverpool region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 7 (100.00%) ITIL
2 5 (71.43%) SLA
2 5 (71.43%) Active Directory
3 4 (57.14%) Windows
3 4 (57.14%) MS Exchange
3 4 (57.14%) Windows 7
4 3 (42.86%) Exchange Server 2010
4 3 (42.86%) Fat Client
4 3 (42.86%) iPhone
4 3 (42.86%) Finance
4 3 (42.86%) VLAN
4 3 (42.86%) Problem Management
4 3 (42.86%) WAN
4 3 (42.86%) TCP/IP
4 3 (42.86%) VPN
4 3 (42.86%) SQL
4 3 (42.86%) HP
4 3 (42.86%) Cisco
4 3 (42.86%) Microsoft
4 3 (42.86%) Thin Client
4 3 (42.86%) Blackberry
4 3 (42.86%) Structured Cabling
5 2 (28.57%) Change Management
6 1 (14.29%) Investment Management
6 1 (14.29%) Root Cause Analysis
6 1 (14.29%) Service Desk Management
6 1 (14.29%) Wealth Management
6 1 (14.29%) Legal
6 1 (14.29%) Service Management
6 1 (14.29%) ITIL Certification

Service Desk Analyst
Top Related IT Skills in Liverpool by Category

For the 6 months to 1 August 2014, IT jobs across the Liverpool region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (57.14%) MS Exchange
2 3 (42.86%) Exchange Server 2010
Applications
1 1 (14.29%) MS Office
1 1 (14.29%) MS Excel
Communications & Networking
1 3 (42.86%) VLAN
1 3 (42.86%) WAN
1 3 (42.86%) TCP/IP
1 3 (42.86%) VPN
1 3 (42.86%) Structured Cabling
General
1 3 (42.86%) Finance
2 1 (14.29%) Legal
Miscellaneous
1 3 (42.86%) Fat Client
1 3 (42.86%) iPhone
1 3 (42.86%) Thin Client
1 3 (42.86%) Blackberry
Operating Systems
1 4 (57.14%) Windows
1 4 (57.14%) Windows 7
Processes & Methodologies
1 7 (100.00%) ITIL
2 3 (42.86%) Problem Management
3 2 (28.57%) Change Management
4 1 (14.29%) Investment Management
4 1 (14.29%) Root Cause Analysis
4 1 (14.29%) Service Desk Management
4 1 (14.29%) Wealth Management
4 1 (14.29%) Service Management
Programming Languages
1 3 (42.86%) SQL
Qualifications
1 1 (14.29%) ITIL Certification
Quality Assurance & Compliance
1 5 (71.43%) SLA
System Software
1 5 (71.43%) Active Directory
Vendors
1 3 (42.86%) HP
1 3 (42.86%) Cisco
1 3 (42.86%) Microsoft