ITSM Jobs in Liverpool

IT Service Management (ITSM)
Merseyside > Liverpool

The following table provides summary statistics for permanent job vacancies advertised in Liverpool with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 78 77 81
Rank change year-on-year -1 +4 -31
Permanent jobs citing ITSM 10 16 16
As % of all permanent jobs advertised in Liverpool 0.94% 1.71% 1.65%
As % of the Processes & Methodologies category 1.15% 1.86% 1.73%
Number of salaries quoted 0 10 12
10th Percentile - £38,500 £24,831
25th Percentile - £40,000 £29,688
Median annual salary (50th Percentile) - £42,500 £33,500
Median % change year-on-year - +26.87% -39.09%
75th Percentile - £48,563 £41,250
90th Percentile - £49,862 £48,750
Merseyside median annual salary £27,000 £40,000 £35,500
% change year-on-year -32.50% +12.68% -35.45%

All Process and Methodology Skills
Liverpool

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Liverpool with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 869 860 924
As % of all permanent jobs advertised in Liverpool 81.67% 91.68% 95.45%
Number of salaries quoted 570 383 581
10th Percentile £28,250 £28,750 £26,250
25th Percentile £35,000 £37,039 £34,000
Median annual salary (50th Percentile) £45,000 £47,000 £47,500
Median % change year-on-year -4.26% -1.05% +11.76%
75th Percentile £60,000 £60,000 £65,000
90th Percentile £80,000 £71,120 £75,000
Merseyside median annual salary £45,000 £45,000 £46,270
% change year-on-year - -2.75% +8.87%

ITSM
Job Vacancy Trend in Liverpool

Job postings citing ITSM as a proportion of all IT jobs advertised in Liverpool.

Job vacancy trend for ITSM in Liverpool

ITSM
Salary Trend in Liverpool

3-month moving average salary quoted in jobs citing ITSM in Liverpool.

Salary trend for ITSM in Liverpool

ITSM
Co-occurring Skills and Capabilities in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (20.00%) SAS
Business Applications
1 3 (30.00%) Remedy ITSM
Cloud Services
1 1 (10.00%) Microsoft 365
General
1 5 (50.00%) Social Skills
2 3 (30.00%) Public Sector
3 1 (10.00%) Analytical Skills
3 1 (10.00%) Banking
3 1 (10.00%) Finance
Job Titles
1 6 (60.00%) Architect
2 3 (30.00%) ITSM Architect
2 3 (30.00%) Service Architect
2 3 (30.00%) ServiceNow Architect
3 2 (20.00%) Analyst
3 2 (20.00%) Developer
3 2 (20.00%) ServiceNow Developer
3 2 (20.00%) Support Analyst
4 1 (10.00%) 2nd Line Support
4 1 (10.00%) 2nd Line Support Analyst
4 1 (10.00%) Banking Analyst
4 1 (10.00%) Financial Analyst
4 1 (10.00%) IT Analyst
4 1 (10.00%) IT Support
4 1 (10.00%) IT Support Analyst
4 1 (10.00%) Service Analyst
4 1 (10.00%) Service Desk Analyst
4 1 (10.00%) Service Desk Support
4 1 (10.00%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 2 (20.00%) AngularJS
1 2 (20.00%) CSS
1 2 (20.00%) HTML
1 2 (20.00%) Twitter Bootstrap
1 2 (20.00%) Web Services
Miscellaneous
1 2 (20.00%) CMDB
1 2 (20.00%) Legacy Systems
Processes & Methodologies
1 9 (90.00%) Service Management
2 8 (80.00%) Actionable Insight
3 5 (50.00%) ITIL
4 4 (40.00%) Stakeholder Management
5 3 (30.00%) Incident Management
5 3 (30.00%) IT4IT
5 3 (30.00%) Presales
5 3 (30.00%) Project Management
5 3 (30.00%) Service Delivery
5 3 (30.00%) Service Design
5 3 (30.00%) TOGAF
5 3 (30.00%) User Experience
6 2 (20.00%) Change Management
6 2 (20.00%) ChatOps
6 2 (20.00%) Code Quality
6 2 (20.00%) Continuous Improvement
6 2 (20.00%) Problem Management
6 2 (20.00%) Root Cause Analysis
6 2 (20.00%) Security Operations
6 2 (20.00%) Service Catalogue
Qualifications
1 6 (60.00%) SC Cleared
1 6 (60.00%) Security Cleared
2 3 (30.00%) Degree
3 1 (10.00%) ITIL Certification
Quality Assurance & Compliance
1 3 (30.00%) COBIT
Systems Management
1 3 (30.00%) OpenView
Vendors
1 5 (50.00%) ServiceNow
2 3 (30.00%) BMC
2 3 (30.00%) HP
2 3 (30.00%) Remedy