The first table below looks at the demand for ITSM skills in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Liverpool region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 58 51 68
Rank change year-on-year
-7 +17
Permanent jobs citing ITSM 10 2 1
As % of all permanent IT jobs located in Liverpool 1.72% 0.55% 0.20%
As % of the Processes & Methodologies category 1.98% 0.69% 0.28%
Number of salaries quoted 10 1 1
Average salary £70,750 £30,000 £62,500
Average salary % change year-on-year
+135.83% -52.00%
UK excluding London average salary £50,000 £47,500 £45,000
% change year-on-year
+5.26% +5.55%
Processes & Methodologies Category
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
505 290 361
As % of all permanent IT jobs located in Liverpool 87.07% 80.11% 73.08%
Number of salaries quoted 441 251 303
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £27,500 £25,000 £29,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
ITSM
Merseyside

ITSM
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Liverpool region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Liverpool

ITSM
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Liverpool region.

ITSM Salary Trend in Liverpool

ITSM
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing ITSM across the Liverpool region over the 3 months to 18 April 2014.

ITSM Salary Histogram in Liverpool

ITSM
Top 30 Related IT Skills in Liverpool

For the 6 months to 18 April 2014, IT jobs across the Liverpool region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 11 (100.00%) ITIL
2 10 (90.91%) Service Management
3 7 (63.64%) Finance
4 6 (54.55%) Advertising
4 6 (54.55%) Problem Management
5 4 (36.36%) SCCM
5 4 (36.36%) IBM Mainframe
5 4 (36.36%) Windows 7
5 4 (36.36%) Windows Server 2012
5 4 (36.36%) CICS
5 4 (36.36%) zOS
5 4 (36.36%) Mainframe
5 4 (36.36%) Windows
5 4 (36.36%) MS Excel
5 4 (36.36%) Windows XP
5 4 (36.36%) IBM
5 4 (36.36%) Microsoft
6 3 (27.27%) Active Directory
6 3 (27.27%) Microsoft Certification
6 3 (27.27%) MCSA
6 3 (27.27%) MCP
6 3 (27.27%) MCITP
7 2 (18.18%) SAN
7 2 (18.18%) Facebook
7 2 (18.18%) Twitter
7 2 (18.18%) NAS
8 1 (9.09%) Continuous Improvement
8 1 (9.09%) Remedy ITSM
8 1 (9.09%) Remedy
8 1 (9.09%) ITIL Certification

ITSM
Top Related IT Skills in Liverpool by Category

For the 6 months to 18 April 2014, IT jobs across the Liverpool region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (36.36%) CICS
Applications
1 4 (36.36%) MS Excel
Business Applications
1 1 (9.09%) Remedy ITSM
Communications & Networking
1 2 (18.18%) SAN
1 2 (18.18%) NAS
General
1 7 (63.64%) Finance
2 6 (54.55%) Advertising
Job Titles
1 6 (54.55%) Service Manager
1 6 (54.55%) Technical Manager
2 5 (45.45%) Technical Services Manager
3 4 (36.36%) 3rd Line Support
3 4 (36.36%) 2nd Line Support
3 4 (36.36%) IT Support
4 3 (27.27%) Support Technician
4 3 (27.27%) IT Support Technician
5 1 (9.09%) Service Desk Manager
Miscellaneous
1 4 (36.36%) IBM Mainframe
1 4 (36.36%) Mainframe
Operating Systems
1 4 (36.36%) Windows 7
1 4 (36.36%) Windows Server 2012
1 4 (36.36%) zOS
1 4 (36.36%) Windows
1 4 (36.36%) Windows XP
Processes & Methodologies
1 11 (100.00%) ITIL
2 10 (90.91%) Service Management
3 6 (54.55%) Problem Management
4 1 (9.09%) Continuous Improvement
Qualifications
1 3 (27.27%) Microsoft Certification
1 3 (27.27%) MCSA
1 3 (27.27%) MCP
1 3 (27.27%) MCITP
2 1 (9.09%) ITIL Certification
System Software
1 3 (27.27%) Active Directory
Systems Management
1 4 (36.36%) SCCM
Vendors
1 4 (36.36%) IBM
1 4 (36.36%) Microsoft
2 2 (18.18%) Facebook
2 2 (18.18%) Twitter
3 1 (9.09%) Remedy
Liverpool, Merseyside
JM
Salary: £60000 - £80000 per annum + bonus + benefits
Posted: 4 days ago