The table below looks at the statistics for ITSM skills in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 53 64 -
Rank change year-on-year
+11 -
Permanent jobs citing ITSM 2 2 0
As % of all permanent IT jobs located in Liverpool 0.51% 0.43% -
As % of the Processes & Methodologies category 0.58% 0.49% -
Number of salaries quoted 2 2 0
Average salary £34,000 £33,000 -
Average salary % change year-on-year
+3.03% -
UK excluding London average salary £41,674 £39,000 £45,000
% change year-on-year
+6.85% -13.33%
ITSM
Merseyside

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Liverpool region.

Processes & Methodologies Category
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
344 411 328
As % of all permanent IT jobs located in Liverpool 87.31% 88.39% 77.73%
Number of salaries quoted 296 364 294
Average salary £42,500 £40,000 £39,125
Average salary % change year-on-year
+6.25% +2.23%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £67,500 £62,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Liverpool region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Liverpool

ITSM
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Liverpool region.

ITSM Salary Trend in Liverpool

ITSM
Top 27 Related IT Skills in Liverpool

For the 6 months to 30 January 2015, IT jobs across the Liverpool region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 8 (88.89%) SLA
2 5 (55.56%) Microsoft
2 5 (55.56%) Active Directory
2 5 (55.56%) MS Office
2 5 (55.56%) ITIL
2 5 (55.56%) Windows
2 5 (55.56%) Service Management
2 5 (55.56%) SCCM
3 4 (44.44%) Remedy ITSM
3 4 (44.44%) Release Management
3 4 (44.44%) Continuous Improvement
3 4 (44.44%) Windows 8
3 4 (44.44%) ITIL Foundation Certificate
3 4 (44.44%) Mentoring
3 4 (44.44%) Coaching
3 4 (44.44%) Law
3 4 (44.44%) Remedy
3 4 (44.44%) MS Excel
3 4 (44.44%) Windows XP
4 1 (11.11%) Degree
4 1 (11.11%) Document Management
4 1 (11.11%) ITIL V3
4 1 (11.11%) Security Management
4 1 (11.11%) Blackberry
4 1 (11.11%) Blackberry Enterprise Server
4 1 (11.11%) VoIP
4 1 (11.11%) Dell

ITSM
Top Related IT Skills in Liverpool by Category

For the 6 months to 30 January 2015, IT jobs across the Liverpool region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (11.11%) Blackberry Enterprise Server
Applications
1 5 (55.56%) MS Office
2 4 (44.44%) MS Excel
Business Applications
1 4 (44.44%) Remedy ITSM
Communications & Networking
1 1 (11.11%) VoIP
General
1 4 (44.44%) Law
Job Titles
1 4 (44.44%) Service Desk Analyst
1 4 (44.44%) Service Desk Manager
1 4 (44.44%) Service Manager
1 4 (44.44%) Analyst
1 4 (44.44%) Service Analyst
2 3 (33.33%) Systems Support
2 3 (33.33%) Systems Manager
2 3 (33.33%) Support Manager
2 3 (33.33%) Systems Support Manager
2 3 (33.33%) Service Support Manager
3 1 (11.11%) IT Services Manager
Miscellaneous
1 1 (11.11%) Blackberry
Operating Systems
1 5 (55.56%) Windows
2 4 (44.44%) Windows 8
2 4 (44.44%) Windows XP
Processes & Methodologies
1 5 (55.56%) ITIL
1 5 (55.56%) Service Management
2 4 (44.44%) Release Management
2 4 (44.44%) Continuous Improvement
2 4 (44.44%) Mentoring
2 4 (44.44%) Coaching
3 1 (11.11%) Document Management
3 1 (11.11%) ITIL V3
3 1 (11.11%) Security Management
Qualifications
1 4 (44.44%) ITIL Foundation Certificate
2 1 (11.11%) Degree
Quality Assurance & Compliance
1 8 (88.89%) SLA
System Software
1 5 (55.56%) Active Directory
Systems Management
1 5 (55.56%) SCCM
Vendors
1 5 (55.56%) Microsoft
2 4 (44.44%) Remedy
3 1 (11.11%) Dell