The table below looks at the statistics for ITSM skills in IT jobs advertised for the Liverpool region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 16 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
Merseyside / Liverpool
Rank 30 39 47
Rank change year-on-year
+9 +8
Permanent jobs citing ITSM 31 9 5
As % of all permanent IT jobs located in Liverpool 6.74% 2.33% 1.38%
As % of the Processes & Methodologies category 8.03% 2.65% 1.58%
Number of salaries quoted 29 1 5
Median salary £44,000 £35,000 £33,750
Median salary % change year-on-year
+25.71% +3.70%
90% offered a salary of more than £32,500 £35,000 £20,000
10% offered a salary of more than £62,500 £35,000 £34,000
UK excluding London median salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Liverpool region.

Processes & Methodologies Category
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
386 339 317
As % of all permanent IT jobs located in Liverpool 83.91% 87.82% 87.33%
Number of salaries quoted 298 261 268
Median salary £40,000 £40,000 £41,000
Median salary % change year-on-year
- -2.43%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £55,000 £65,000 £51,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Liverpool

The demand trend of job ads across the Liverpool region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Liverpool

ITSM
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Liverpool region.

ITSM Salary Trend in Liverpool

ITSM
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing ITSM across the Liverpool region over the 3 months to 16 January 2017.

ITSM Salary Histogram in Liverpool

ITSM
Top 30 Related IT Skills in Liverpool

For the 6 months to 16 January 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Liverpool region with a requirement for ITSM.

1 45 (100.00%) ITIL
2 35 (77.78%) Service Management
3 31 (68.89%) PRINCE2
4 28 (62.22%) Programme Management
4 28 (62.22%) Agile Software Development
4 28 (62.22%) Data Protection
5 26 (57.78%) Service Design
6 22 (48.89%) Video Conferencing
6 22 (48.89%) NHS
7 19 (42.22%) Microsoft
8 16 (35.56%) MS Office
9 13 (28.89%) Linux
10 10 (22.22%) Solaris
10 10 (22.22%) OpenVMS
10 10 (22.22%) Remedy
10 10 (22.22%) SAN
10 10 (22.22%) NetApp
10 10 (22.22%) Remedy ITSM
10 10 (22.22%) SCCM
10 10 (22.22%) PaaS
10 10 (22.22%) IaaS
10 10 (22.22%) AirWatch
10 10 (22.22%) BYOD
11 9 (20.00%) Process Improvement
12 8 (17.78%) Network Security
12 8 (17.78%) VLAN
12 8 (17.78%) Intrusion Detection
12 8 (17.78%) Change Management
12 8 (17.78%) Firewall
12 8 (17.78%) WLAN

ITSM
Top Related IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 16 (35.56%) MS Office
2 6 (13.33%) MS Excel
2 6 (13.33%) MS PowerPoint
Business Applications
1 10 (22.22%) Remedy ITSM
2 1 (2.22%) Remedy AR System
Cloud Services
1 10 (22.22%) IaaS
1 10 (22.22%) PaaS
2 3 (6.67%) Amazon AWS
2 3 (6.67%) Microsoft Azure
Communications & Networking
1 10 (22.22%) SAN
2 8 (17.78%) DHCP
2 8 (17.78%) DNS
2 8 (17.78%) Firewall
2 8 (17.78%) Intrusion Detection
2 8 (17.78%) Network Security
2 8 (17.78%) VLAN
2 8 (17.78%) WAN
2 8 (17.78%) WLAN
3 4 (8.89%) Internet
Database & Business Intelligence
1 3 (6.67%) Big Data
General
1 2 (4.44%) Banking
1 2 (4.44%) Finance
Job Titles
1 8 (17.78%) Architect
2 6 (13.33%) Consultant
3 5 (11.11%) Analyst
3 5 (11.11%) Infrastructure Architect
4 4 (8.89%) Identity Management Specialist
4 4 (8.89%) Infrastructure Manager
4 4 (8.89%) Infrastructure Specialist
4 4 (8.89%) IT Security Specialist
4 4 (8.89%) Mobility Specialist
4 4 (8.89%) Security Specialist
5 3 (6.67%) Architecture Manager
5 3 (6.67%) Change and Release Analyst
5 3 (6.67%) Cloud Architect
5 3 (6.67%) Cloud Consultant
5 3 (6.67%) Cloud Infrastructure Architect
5 3 (6.67%) Cloud Infrastructure Consultant
5 3 (6.67%) Service Management Architect
5 3 (6.67%) Virtualisation Architect
5 3 (6.67%) Virtualisation Consultant
5 3 (6.67%) Virtualisation Infrastructure Consultant
Libraries, Frameworks & Software Standards
1 1 (2.22%) Web Services
Miscellaneous
1 22 (48.89%) NHS
1 22 (48.89%) Video Conferencing
2 10 (22.22%) BYOD
3 6 (13.33%) CMDB
3 6 (13.33%) Performance Metrics
4 3 (6.67%) Data Centre
5 1 (2.22%) Computer Science
Operating Systems
1 13 (28.89%) Linux
2 10 (22.22%) OpenVMS
2 10 (22.22%) Solaris
3 4 (8.89%) Unix
Processes & Methodologies
1 45 (100.00%) ITIL
2 35 (77.78%) Service Management
3 31 (68.89%) PRINCE2
4 28 (62.22%) Agile Software Development
4 28 (62.22%) Data Protection
4 28 (62.22%) Programme Management
5 26 (57.78%) Service Design
6 9 (20.00%) Process Improvement
7 8 (17.78%) Change Management
8 7 (15.56%) ITIL V3
9 5 (11.11%) Configuration Management
10 4 (8.89%) Identity Access Management
10 4 (8.89%) Release Management
10 4 (8.89%) Risk Assessment
10 4 (8.89%) Security Management
10 4 (8.89%) Service Delivery
11 3 (6.67%) Incident Management
11 3 (6.67%) Project Management
11 3 (6.67%) TOGAF
12 2 (4.44%) Problem Management
Qualifications
1 7 (15.56%) SC Cleared
1 7 (15.56%) Security Cleared
2 1 (2.22%) BPSS Clearance
2 1 (2.22%) ITIL Certification
System Software
1 8 (17.78%) Active Directory
2 3 (6.67%) VMware Infrastructure
Systems Management
1 10 (22.22%) AirWatch
1 10 (22.22%) SCCM
2 3 (6.67%) Icinga
2 3 (6.67%) Opscode Chef
2 3 (6.67%) Puppet
2 3 (6.67%) vRealize
Vendors
1 19 (42.22%) Microsoft
2 10 (22.22%) NetApp
2 10 (22.22%) Remedy
3 6 (13.33%) ServiceNow
4 4 (8.89%) BMC
5 3 (6.67%) Cisco
5 3 (6.67%) Dell
5 3 (6.67%) EMC
5 3 (6.67%) Oracle
5 3 (6.67%) VMware