The table below looks at the statistics for ITSM skills in IT jobs advertised for the Liverpool region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 6 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 49 38 42
Rank change year-on-year
-11 +4
Permanent jobs citing ITSM 22 7 9
As % of all permanent IT jobs located in Liverpool 3.83% 2.00% 2.42%
As % of the Processes & Methodologies category 4.49% 2.21% 2.85%
Number of salaries quoted 20 0 9
Median salary £44,000 - £20,000
90% offered a salary of more than £32,500 - £19,800
10% offered a salary of more than £51,000 - £34,000
UK excluding London median salary £45,000 £42,500 £38,000
% change year-on-year
+5.88% +11.84%
ITSM
Merseyside

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Liverpool region.

Processes & Methodologies Category
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
490 317 316
As % of all permanent IT jobs located in Liverpool 85.22% 90.57% 84.95%
Number of salaries quoted 303 238 262
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £28,000 £27,500
10% offered a salary of more than £55,000 £60,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Liverpool

The demand trend of job ads across the Liverpool region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Liverpool

ITSM
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Liverpool region.

ITSM Salary Trend in Liverpool

ITSM
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing ITSM across the Liverpool region over the 3 months to 6 December 2016.

ITSM Salary Histogram in Liverpool

ITSM
Top 30 Related IT Skills in Liverpool

For the 6 months to 6 December 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Liverpool region with a requirement for ITSM.

1 36 (100.00%) ITIL
2 30 (83.33%) Service Management
3 28 (77.78%) PRINCE2
3 28 (77.78%) Agile Software Development
3 28 (77.78%) Programme Management
3 28 (77.78%) Data Protection
4 26 (72.22%) Service Design
5 22 (61.11%) Video Conferencing
5 22 (61.11%) NHS
6 16 (44.44%) Microsoft
6 16 (44.44%) MS Office
7 10 (27.78%) Solaris
7 10 (27.78%) Linux
7 10 (27.78%) OpenVMS
7 10 (27.78%) SAN
7 10 (27.78%) NetApp
7 10 (27.78%) PaaS
7 10 (27.78%) IaaS
7 10 (27.78%) SCCM
7 10 (27.78%) AirWatch
7 10 (27.78%) BYOD
8 8 (22.22%) Network Security
8 8 (22.22%) VLAN
8 8 (22.22%) Intrusion Detection
8 8 (22.22%) Firewall
8 8 (22.22%) DHCP
8 8 (22.22%) DNS
8 8 (22.22%) Active Directory
8 8 (22.22%) WLAN
8 8 (22.22%) WAN

ITSM
Top Related IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 16 (44.44%) MS Office
2 6 (16.67%) MS Excel
2 6 (16.67%) MS PowerPoint
Business Applications
1 6 (16.67%) Remedy ITSM
2 1 (2.78%) Remedy AR System
Cloud Services
1 10 (27.78%) IaaS
1 10 (27.78%) PaaS
Communications & Networking
1 10 (27.78%) SAN
2 8 (22.22%) DHCP
2 8 (22.22%) DNS
2 8 (22.22%) Firewall
2 8 (22.22%) Intrusion Detection
2 8 (22.22%) Network Security
2 8 (22.22%) VLAN
2 8 (22.22%) WAN
2 8 (22.22%) WLAN
3 4 (11.11%) Internet
Job Titles
1 4 (11.11%) Identity Management Specialist
1 4 (11.11%) Infrastructure Manager
1 4 (11.11%) Infrastructure Specialist
1 4 (11.11%) IT Security Specialist
1 4 (11.11%) Mobility Specialist
1 4 (11.11%) Security Specialist
2 3 (8.33%) Analyst
2 3 (8.33%) Architecture Manager
2 3 (8.33%) Change Analyst
2 3 (8.33%) Change and Release Analyst
2 3 (8.33%) Release Analyst
3 2 (5.56%) Architect
3 2 (5.56%) Desktop Specialist
3 2 (5.56%) Infrastructure Architect
4 1 (2.78%) Head of Delivery
4 1 (2.78%) Head of Service Delivery
4 1 (2.78%) Head of Supply Chain
4 1 (2.78%) Release Management Analyst
4 1 (2.78%) Service Manager
4 1 (2.78%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (2.78%) Web Services
Miscellaneous
1 22 (61.11%) NHS
1 22 (61.11%) Video Conferencing
2 10 (27.78%) BYOD
3 5 (13.89%) CMDB
3 5 (13.89%) Performance Metrics
4 1 (2.78%) Computer Science
Operating Systems
1 10 (27.78%) Linux
1 10 (27.78%) OpenVMS
1 10 (27.78%) Solaris
2 4 (11.11%) Unix
Processes & Methodologies
1 36 (100.00%) ITIL
2 30 (83.33%) Service Management
3 28 (77.78%) Agile Software Development
3 28 (77.78%) Data Protection
3 28 (77.78%) PRINCE2
3 28 (77.78%) Programme Management
4 26 (72.22%) Service Design
5 6 (16.67%) ITIL V3
6 5 (13.89%) Process Improvement
7 4 (11.11%) Change Management
7 4 (11.11%) Identity Access Management
7 4 (11.11%) Security Management
7 4 (11.11%) Service Delivery
8 3 (8.33%) Configuration Management
8 3 (8.33%) Incident Management
8 3 (8.33%) Release Management
8 3 (8.33%) Risk Assessment
9 2 (5.56%) Capacity Management
9 2 (5.56%) People Management
9 2 (5.56%) Root Cause Analysis
Qualifications
1 6 (16.67%) SC Cleared
1 6 (16.67%) Security Cleared
2 1 (2.78%) BPSS Clearance
2 1 (2.78%) ITIL Certification
System Software
1 8 (22.22%) Active Directory
Systems Management
1 10 (27.78%) AirWatch
1 10 (27.78%) SCCM
Vendors
1 16 (44.44%) Microsoft
2 10 (27.78%) NetApp
3 6 (16.67%) Remedy
4 1 (2.78%) BMC