The table below looks at the statistics for ITSM skills in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 44 49 63
Rank change year-on-year
+5 +14
Permanent jobs citing ITSM 2 6 10
As % of all permanent IT jobs located in Liverpool 0.60% 1.39% 1.76%
As % of the Processes & Methodologies category 0.73% 1.57% 1.97%
Number of salaries quoted 2 4 10
Average salary £35,000 £42,500 £70,750
Average salary % change year-on-year
-17.64% -39.92%
UK excluding London average salary £43,500 £42,500 £50,000
% change year-on-year
+2.35% -15.00%
ITSM
Merseyside

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Liverpool region.

Processes & Methodologies Category
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
274 383 508
As % of all permanent IT jobs located in Liverpool 82.04% 88.45% 89.44%
Number of salaries quoted 219 266 444
Average salary £40,000 £45,000 £40,000
Average salary % change year-on-year
-11.11% +12.50%
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £60,000 £62,500 £60,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Liverpool region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Liverpool

ITSM
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Liverpool region.

ITSM Salary Trend in Liverpool

ITSM
Top 20 Related IT Skills in Liverpool

For the 6 months to 29 April 2016, IT jobs across the Liverpool region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 17 (100.00%) Service Management
2 16 (94.12%) Finance
3 15 (88.24%) Banking
4 10 (58.82%) Investment Banking
4 10 (58.82%) Risk Management
4 10 (58.82%) Supplier Management
4 10 (58.82%) Project Governance
4 10 (58.82%) Change Management
5 6 (35.29%) Management Information System
5 6 (35.29%) Validation
5 6 (35.29%) Problem Management
5 6 (35.29%) Analytical Skills
6 2 (11.76%) ITIL
6 2 (11.76%) Continuous Improvement
7 1 (5.88%) MS Exchange
7 1 (5.88%) Microsoft
7 1 (5.88%) Active Directory
7 1 (5.88%) Law
7 1 (5.88%) Time Management
7 1 (5.88%) Service Desk Management

ITSM
Top Related IT Skills in Liverpool by Category

For the 6 months to 29 April 2016, IT jobs across the Liverpool region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.88%) MS Exchange
General
1 16 (94.12%) Finance
2 15 (88.24%) Banking
3 10 (58.82%) Investment Banking
4 1 (5.88%) Law
Job Titles
1 10 (58.82%) Business Manager
2 6 (35.29%) Analyst
2 6 (35.29%) Information Analyst
2 6 (35.29%) MI Analyst
2 6 (35.29%) Report Analyst
3 5 (29.41%) Performance Analyst
3 5 (29.41%) Service Analyst
3 5 (29.41%) Service Management Analyst
4 4 (23.53%) Service Performance Analyst
5 3 (17.65%) Applications Manager
5 3 (17.65%) Help Desk Analyst
6 2 (11.76%) Head of Applications
7 1 (5.88%) 2nd Line Support
7 1 (5.88%) Business Systems Manager
7 1 (5.88%) MI Reporting Analyst
7 1 (5.88%) MIS Analyst
7 1 (5.88%) Performance Manager
7 1 (5.88%) Programme Manager
7 1 (5.88%) Service Desk Analyst
7 1 (5.88%) Systems Manager
Miscellaneous
1 6 (35.29%) Analytical Skills
1 6 (35.29%) Management Information System
Processes & Methodologies
1 17 (100.00%) Service Management
2 10 (58.82%) Change Management
2 10 (58.82%) Project Governance
2 10 (58.82%) Risk Management
2 10 (58.82%) Supplier Management
3 6 (35.29%) Problem Management
3 6 (35.29%) Validation
4 2 (11.76%) Continuous Improvement
4 2 (11.76%) ITIL
5 1 (5.88%) Service Desk Management
5 1 (5.88%) Time Management
System Software
1 1 (5.88%) Active Directory
Vendors
1 1 (5.88%) Microsoft