The table below looks at the statistics for ITSM skills in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 40 53 66
Rank change year-on-year
+13 +13
Permanent jobs citing ITSM 15 2 4
As % of all permanent IT jobs located in Liverpool 3.50% 0.49% 0.81%
As % of the Processes & Methodologies category 4.00% 0.56% 0.90%
Number of salaries quoted 7 1 4
Average salary £35,000 £34,000 £33,000
Average salary % change year-on-year
+2.94% +3.03%
UK excluding London average salary £42,500 £40,150 £40,000
% change year-on-year
+5.85% +0.37%
ITSM
Merseyside

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Liverpool region.

Processes & Methodologies Category
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
375 358 443
As % of all permanent IT jobs located in Liverpool 87.41% 88.40% 89.49%
Number of salaries quoted 293 307 390
Average salary £40,000 £42,500 £40,000
Average salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £30,000 £27,500 £28,000
10% offered a salary of more than £50,000 £60,000 £67,250
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

ITSM
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Liverpool region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Liverpool

ITSM
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Liverpool region.

ITSM Salary Trend in Liverpool

ITSM
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing ITSM across the Liverpool region over the 3 months to 9 February 2016.

ITSM Salary Histogram in Liverpool

ITSM
Top 20 Related IT Skills in Liverpool

For the 6 months to 9 February 2016, IT jobs across the Liverpool region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 18 (100.00%) Service Management
2 17 (94.44%) Finance
3 16 (88.89%) Banking
4 11 (61.11%) Supplier Management
4 11 (61.11%) Change Management
4 11 (61.11%) Risk Management
4 11 (61.11%) Project Governance
5 10 (55.56%) Investment Banking
6 6 (33.33%) Problem Management
6 6 (33.33%) Management Information System
6 6 (33.33%) Validation
6 6 (33.33%) Analytical Skills
7 2 (11.11%) ITIL
7 2 (11.11%) Continuous Improvement
8 1 (5.56%) Service Desk Management
8 1 (5.56%) Time Management
8 1 (5.56%) Law
8 1 (5.56%) MS Exchange
8 1 (5.56%) Microsoft
8 1 (5.56%) Active Directory

ITSM
Top Related IT Skills in Liverpool by Category

For the 6 months to 9 February 2016, IT jobs across the Liverpool region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.56%) MS Exchange
General
1 17 (94.44%) Finance
2 16 (88.89%) Banking
3 10 (55.56%) Investment Banking
4 1 (5.56%) Law
Job Titles
1 11 (61.11%) Business Manager
2 6 (33.33%) Analyst
2 6 (33.33%) Information Analyst
2 6 (33.33%) MI Analyst
2 6 (33.33%) Report Analyst
3 5 (27.78%) Performance Analyst
3 5 (27.78%) Service Analyst
3 5 (27.78%) Service Management Analyst
4 4 (22.22%) Applications Manager
4 4 (22.22%) Service Performance Analyst
5 3 (16.67%) Help Desk Analyst
6 2 (11.11%) Business Systems Manager
6 2 (11.11%) Head of Applications
6 2 (11.11%) Systems Manager
7 1 (5.56%) ITIL Service Analyst
7 1 (5.56%) ITIL Service Desk Analyst
7 1 (5.56%) MI Reporting Analyst
7 1 (5.56%) MIS Analyst
7 1 (5.56%) Report Manager
7 1 (5.56%) Service Desk Analyst
Miscellaneous
1 6 (33.33%) Analytical Skills
1 6 (33.33%) Management Information System
Processes & Methodologies
1 18 (100.00%) Service Management
2 11 (61.11%) Change Management
2 11 (61.11%) Project Governance
2 11 (61.11%) Risk Management
2 11 (61.11%) Supplier Management
3 6 (33.33%) Problem Management
3 6 (33.33%) Validation
4 2 (11.11%) Continuous Improvement
4 2 (11.11%) ITIL
5 1 (5.56%) Service Desk Management
5 1 (5.56%) Time Management
System Software
1 1 (5.56%) Active Directory
Vendors
1 1 (5.56%) Microsoft