The table below looks at the statistics for ITSM skills in IT jobs advertised for the Liverpool region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 25 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
Merseyside / Liverpool
Rank 35 44 52
Rank change year-on-year
+9 +8
Permanent jobs citing ITSM 12 11 3
As % of all permanent IT jobs located in Liverpool 3.23% 2.61% 0.69%
As % of the Processes & Methodologies category 3.74% 2.96% 0.77%
Number of salaries quoted 12 7 1
Median salary £56,750 £35,000 £50,000
Median salary % change year-on-year
+62.14% -30.00%
UK excluding London median salary £47,500 £43,250 £40,500
% change year-on-year
+9.82% +6.79%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Liverpool region.

Processes & Methodologies Category
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
321 371 390
As % of all permanent IT jobs located in Liverpool 86.29% 88.12% 89.45%
Number of salaries quoted 250 298 326
Median salary £42,500 £40,000 £42,500
Median salary % change year-on-year
+6.25% -5.88%
90% offered a salary of more than £28,000 £30,000 £27,500
10% offered a salary of more than £65,000 £70,000 £58,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Liverpool

The demand trend of job ads across the Liverpool region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Liverpool

ITSM
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Liverpool region.

ITSM Salary Trend in Liverpool

ITSM
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing ITSM across the Liverpool region over the 3 months to 25 February 2017.

ITSM Salary Histogram in Liverpool

ITSM
Top 30 Related IT Skills in Liverpool

For the 6 months to 25 February 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Liverpool region with a requirement for ITSM.

1 38 (100.00%) ITIL
2 28 (73.68%) Service Management
3 25 (65.79%) PRINCE2
4 22 (57.89%) Programme Management
4 22 (57.89%) Agile Software Development
4 22 (57.89%) Data Protection
5 19 (50.00%) Service Design
6 16 (42.11%) Video Conferencing
6 16 (42.11%) Microsoft
6 16 (42.11%) NHS
7 13 (34.21%) MS Office
8 12 (31.58%) Linux
9 10 (26.32%) Remedy
9 10 (26.32%) Remedy ITSM
10 9 (23.68%) Solaris
10 9 (23.68%) SAN
10 9 (23.68%) NetApp
10 9 (23.68%) OpenVMS
10 9 (23.68%) PaaS
10 9 (23.68%) Process Improvement
10 9 (23.68%) IaaS
11 8 (21.05%) Change Management
12 7 (18.42%) SCCM
12 7 (18.42%) AirWatch
12 7 (18.42%) BYOD
12 7 (18.42%) ITIL V3
12 7 (18.42%) SC Cleared
12 7 (18.42%) Security Cleared
13 6 (15.79%) ServiceNow
13 6 (15.79%) Performance Metrics

ITSM
Top Related IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 13 (34.21%) MS Office
2 6 (15.79%) MS Excel
2 6 (15.79%) MS PowerPoint
Business Applications
1 10 (26.32%) Remedy ITSM
2 1 (2.63%) Remedy AR System
Cloud Services
1 9 (23.68%) IaaS
1 9 (23.68%) PaaS
2 3 (7.89%) Amazon AWS
2 3 (7.89%) Microsoft Azure
Communications & Networking
1 9 (23.68%) SAN
2 6 (15.79%) DHCP
2 6 (15.79%) DNS
2 6 (15.79%) Firewall
2 6 (15.79%) Intrusion Detection
2 6 (15.79%) Network Security
2 6 (15.79%) VLAN
2 6 (15.79%) WAN
2 6 (15.79%) WLAN
3 3 (7.89%) Internet
Database & Business Intelligence
1 3 (7.89%) Big Data
General
1 2 (5.26%) Banking
1 2 (5.26%) Finance
Job Titles
1 8 (21.05%) Architect
2 6 (15.79%) Consultant
3 5 (13.16%) Analyst
3 5 (13.16%) Infrastructure Architect
4 4 (10.53%) Infrastructure Manager
5 3 (7.89%) Architecture Manager
5 3 (7.89%) Change Analyst
5 3 (7.89%) Change and Release Analyst
5 3 (7.89%) Cloud Architect
5 3 (7.89%) Cloud Infrastructure Consultant
5 3 (7.89%) Infrastructure Consultant
5 3 (7.89%) Infrastructure Specialist
5 3 (7.89%) IT Security Specialist
5 3 (7.89%) Mobility Specialist
5 3 (7.89%) Release Analyst
5 3 (7.89%) Security Specialist
5 3 (7.89%) Service Management Architect
5 3 (7.89%) Service Management Consultant
5 3 (7.89%) Virtualisation Consultant
5 3 (7.89%) Virtualisation Infrastructure Consultant
Libraries, Frameworks & Software Standards
1 1 (2.63%) Web Services
Miscellaneous
1 16 (42.11%) NHS
1 16 (42.11%) Video Conferencing
2 7 (18.42%) BYOD
3 6 (15.79%) CMDB
4 3 (7.89%) Data Centre
5 1 (2.63%) Computer Science
Operating Systems
1 12 (31.58%) Linux
2 9 (23.68%) OpenVMS
2 9 (23.68%) Solaris
3 3 (7.89%) Unix
Processes & Methodologies
1 38 (100.00%) ITIL
2 28 (73.68%) Service Management
3 25 (65.79%) PRINCE2
4 22 (57.89%) Agile Software Development
4 22 (57.89%) Data Protection
4 22 (57.89%) Programme Management
5 19 (50.00%) Service Design
6 9 (23.68%) Process Improvement
7 8 (21.05%) Change Management
8 7 (18.42%) ITIL V3
9 6 (15.79%) Performance Metrics
10 5 (13.16%) Configuration Management
11 4 (10.53%) Release Management
11 4 (10.53%) Risk Assessment
12 3 (7.89%) Identity Access Management
12 3 (7.89%) Incident Management
12 3 (7.89%) Project Management
12 3 (7.89%) Security Management
12 3 (7.89%) Service Delivery
12 3 (7.89%) TOGAF
Qualifications
1 7 (18.42%) SC Cleared
1 7 (18.42%) Security Cleared
2 1 (2.63%) BPSS Clearance
2 1 (2.63%) ITIL Certification
System Software
1 6 (15.79%) Active Directory
2 3 (7.89%) VMware Infrastructure
Systems Management
1 7 (18.42%) AirWatch
1 7 (18.42%) SCCM
2 3 (7.89%) Icinga
2 3 (7.89%) Opscode Chef
2 3 (7.89%) Puppet
2 3 (7.89%) vRealize
Vendors
1 16 (42.11%) Microsoft
2 10 (26.32%) Remedy
3 9 (23.68%) NetApp
4 6 (15.79%) ServiceNow
5 4 (10.53%) BMC
6 3 (7.89%) Cisco
6 3 (7.89%) Dell
6 3 (7.89%) EMC
6 3 (7.89%) Oracle
6 3 (7.89%) VMware