The table below looks at the statistics for Service Management skills in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 45 60 55
Rank change year-on-year
+15 -5
Permanent jobs citing Service Management 9 8 4
As % of all permanent IT jobs located in Liverpool 2.36% 1.67% 0.96%
As % of the Processes & Methodologies category 2.73% 1.90% 1.25%
Number of salaries quoted 9 7 3
Average salary £60,000 £55,000 £45,000
Average salary % change year-on-year
+9.09% +22.22%
UK excluding London average salary £45,000 £43,164 £42,500
% change year-on-year
+4.25% +1.56%
Service Management
Merseyside

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Liverpool region.

Processes & Methodologies Category
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
330 422 320
As % of all permanent IT jobs located in Liverpool 86.39% 88.28% 76.56%
Number of salaries quoted 282 375 287
Average salary £41,000 £40,000 £40,000
Average salary % change year-on-year
+2.50% -
90% offered a salary of more than £27,500 £27,500 £30,000
10% offered a salary of more than £67,500 £60,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Liverpool region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Liverpool

Service Management
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Liverpool region.

Service Management Salary Trend in Liverpool

Service Management
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing Service Management across the Liverpool region over the 3 months to 23 January 2015.

Service Management Salary Histogram in Liverpool

Service Management
Top 30 Related IT Skills in Liverpool

For the 6 months to 23 January 2015, IT jobs across the Liverpool region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 11 (57.89%) Mentoring
1 11 (57.89%) Coaching
2 9 (47.37%) ITIL
3 8 (42.11%) MS Excel
3 8 (42.11%) Microsoft
3 8 (42.11%) Project Management
4 7 (36.84%) Finance
5 6 (31.58%) Law
5 6 (31.58%) Active Directory
5 6 (31.58%) Windows
5 6 (31.58%) MS Office
5 6 (31.58%) Degree
6 5 (26.32%) SCCM
6 5 (26.32%) SLA
6 5 (26.32%) ITSM
7 4 (21.05%) Windows XP
7 4 (21.05%) Investment Management
7 4 (21.05%) Windows 8
8 3 (15.79%) Test Strategy
8 3 (15.79%) Vulnerability Management
8 3 (15.79%) Office 365
8 3 (15.79%) Performance Management
8 3 (15.79%) PCI DSS
8 3 (15.79%) Customer Engagement
8 3 (15.79%) Security Architecture
8 3 (15.79%) Splunk
8 3 (15.79%) Portfolio Management
8 3 (15.79%) ArcSight
8 3 (15.79%) Dynamics CRM
8 3 (15.79%) Dynamics AX

Service Management
Top Related IT Skills in Liverpool by Category

For the 6 months to 23 January 2015, IT jobs across the Liverpool region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (15.79%) SharePoint
1 3 (15.79%) IIS
2 1 (5.26%) Blackberry Enterprise Server
Applications
1 8 (42.11%) MS Excel
2 6 (31.58%) MS Office
Business Applications
1 3 (15.79%) Dynamics CRM
1 3 (15.79%) Dynamics AX
Cloud Services
1 3 (15.79%) Office 365
Communications & Networking
1 1 (5.26%) VoIP
Database & Business Intelligence
1 2 (10.53%) Data Warehouse
2 1 (5.26%) Relational Database
General
1 7 (36.84%) Finance
2 6 (31.58%) Law
3 3 (15.79%) Retail
3 3 (15.79%) Manufacturing
Job Titles
1 8 (42.11%) Analyst
2 6 (31.58%) Consultant
3 5 (26.32%) Service Analyst
3 5 (26.32%) Service Desk Analyst
4 3 (15.79%) Dynamics AX Consultant
4 3 (15.79%) Microsoft Consultant
4 3 (15.79%) Security Consultant
5 2 (10.53%) Operations Manager
5 2 (10.53%) Service Manager
5 2 (10.53%) Portfolio Analyst
6 1 (5.26%) Systems Analyst
6 1 (5.26%) Systems Support Analyst
6 1 (5.26%) Delivery Manager
6 1 (5.26%) Information Security Consultant
6 1 (5.26%) Applications Support Analyst
6 1 (5.26%) Services Delivery Manager
6 1 (5.26%) Systems Support
6 1 (5.26%) Support Analyst
6 1 (5.26%) Applications Support
Libraries, Frameworks & Software Standards
1 1 (5.26%) .NET
Miscellaneous
1 3 (15.79%) Management Information System
2 2 (10.53%) PMI
3 1 (5.26%) Analytical Skills
3 1 (5.26%) Blackberry
Operating Systems
1 6 (31.58%) Windows
2 4 (21.05%) Windows XP
2 4 (21.05%) Windows 8
Processes & Methodologies
1 11 (57.89%) Mentoring
1 11 (57.89%) Coaching
2 9 (47.37%) ITIL
3 8 (42.11%) Project Management
4 5 (26.32%) ITSM
5 4 (21.05%) Investment Management
6 3 (15.79%) Test Strategy
6 3 (15.79%) Vulnerability Management
6 3 (15.79%) Performance Management
6 3 (15.79%) Customer Engagement
6 3 (15.79%) Security Architecture
6 3 (15.79%) Portfolio Management
6 3 (15.79%) CRM
6 3 (15.79%) PRINCE2
6 3 (15.79%) ERP
6 3 (15.79%) PRINCE
6 3 (15.79%) GAP Analysis
6 3 (15.79%) Service Delivery
7 2 (10.53%) Change Management
7 2 (10.53%) Agile Software Development
Programming Languages
1 1 (5.26%) SQL
1 1 (5.26%) VB.NET
Qualifications
1 6 (31.58%) Degree
2 3 (15.79%) ICAEW
2 3 (15.79%) CISSP
2 3 (15.79%) Microsoft Certification
2 3 (15.79%) ACCA
2 3 (15.79%) CIPFA
2 3 (15.79%) CIMA
3 2 (10.53%) MBA
3 2 (10.53%) PMI Certification
3 2 (10.53%) Postgraduate
3 2 (10.53%) CITP
Quality Assurance & Compliance
1 5 (26.32%) SLA
2 3 (15.79%) PCI DSS
2 3 (15.79%) ISO/IEC 27001
System Software
1 6 (31.58%) Active Directory
Systems Management
1 5 (26.32%) SCCM
Vendors
1 8 (42.11%) Microsoft
2 3 (15.79%) Splunk
2 3 (15.79%) ArcSight
3 1 (5.26%) Business Objects
3 1 (5.26%) Dell
3 1 (5.26%) Remedy
Liverpool, Merseyside
Shop Direct
Salary: £35000 - £48000 per annum + benefits, pension, negotiable
Posted: 10 days ago
Liverpool, Merseyside
Shop Direct
Salary: £50000 - £68000 per annum + benefits, pension, negotiable
Posted: 10 days ago
Liverpool, Merseyside
Shop Direct
Salary: £42000 - £55000 per annum + benefits, pension, negotiable
Posted: 10 days ago
Liverpool, Merseyside
Shop Direct
Salary: £50000 - £70000 per annum + benefits, pension, negotiable
Posted: 10 days ago
Liverpool, Merseyside
Shop Direct
Salary: £42000 - £55000 per annum + Benefits, pension, negotiable
Posted: 10 days ago