The table below looks at the statistics for Service Management skills in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 31 46 56
Rank change year-on-year
+15 +10
Permanent jobs citing Service Management 27 10 12
As % of all permanent IT jobs located in Liverpool 6.40% 2.42% 2.40%
As % of the Processes & Methodologies category 7.30% 2.73% 2.70%
Number of salaries quoted 11 9 11
Average salary £35,000 £60,000 £33,000
Average salary % change year-on-year
-41.66% +81.81%
90% offered a salary of more than £26,500 £20,000 £25,000
10% offered a salary of more than £37,000 £82,500 £60,000
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
Merseyside

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Liverpool region.

Processes & Methodologies Category
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
370 366 445
As % of all permanent IT jobs located in Liverpool 87.68% 88.41% 88.82%
Number of salaries quoted 289 313 389
Average salary £40,000 £42,500 £40,000
Average salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £50,000 £60,000 £67,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Liverpool region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Liverpool

Service Management
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Liverpool region.

Service Management Salary Trend in Liverpool

Service Management
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing Service Management across the Liverpool region over the 3 months to 11 February 2016.

Service Management Salary Histogram in Liverpool

Service Management
Top 30 Related IT Skills in Liverpool

For the 6 months to 11 February 2016, IT jobs across the Liverpool region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 24 (75.00%) Finance
2 23 (71.88%) Banking
3 18 (56.25%) ITSM
4 14 (43.75%) Change Management
4 14 (43.75%) Risk Management
5 13 (40.63%) ITIL
6 12 (37.50%) Supplier Management
7 11 (34.38%) Project Governance
8 10 (31.25%) Investment Banking
8 10 (31.25%) SLA
9 9 (28.13%) MS Exchange
9 9 (28.13%) Active Directory
10 8 (25.00%) Citrix
10 8 (25.00%) Microsoft
10 8 (25.00%) Windows
10 8 (25.00%) Problem Management
10 8 (25.00%) Exchange Server 2010
10 8 (25.00%) ITIL V3
10 8 (25.00%) Windows Server 2008
10 8 (25.00%) Windows Server
11 7 (21.88%) iPhone
11 7 (21.88%) Windows 7
11 7 (21.88%) iPad
11 7 (21.88%) Windows 8
11 7 (21.88%) Exchange Server 2007
11 7 (21.88%) Video Conferencing
11 7 (21.88%) MCDST
11 7 (21.88%) Degree
11 7 (21.88%) Wealth Management
11 7 (21.88%) MS Office

Service Management
Top Related IT Skills in Liverpool by Category

For the 6 months to 11 February 2016, IT jobs across the Liverpool region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (28.13%) MS Exchange
2 8 (25.00%) Exchange Server 2010
3 7 (21.88%) Blackberry Enterprise Server
3 7 (21.88%) Exchange Server 2007
4 1 (3.13%) IIS
4 1 (3.13%) SharePoint
4 1 (3.13%) SharePoint 2013
4 1 (3.13%) Skype for Business
Applications
1 7 (21.88%) MS Office
Communications & Networking
1 7 (21.88%) VPN
2 1 (3.13%) SAN
General
1 24 (75.00%) Finance
2 23 (71.88%) Banking
3 10 (31.25%) Investment Banking
4 1 (3.13%) Law
Job Titles
1 17 (53.13%) Analyst
2 15 (46.88%) Service Analyst
3 11 (34.38%) Business Manager
4 8 (25.00%) 2nd Line Support
4 8 (25.00%) Service Desk Analyst
5 7 (21.88%) 2nd Line Service Desk Analyst
5 7 (21.88%) 2nd Line Support Analyst
5 7 (21.88%) Banking Analyst
5 7 (21.88%) Senior Analyst
5 7 (21.88%) Senior IT Support
5 7 (21.88%) Senior Service Desk Analyst
5 7 (21.88%) Senior Support Analyst
5 7 (21.88%) Service Desk Support
5 7 (21.88%) Service Desk Support Analyst
6 6 (18.75%) Information Analyst
6 6 (18.75%) MI Analyst
6 6 (18.75%) Report Analyst
7 5 (15.63%) Performance Analyst
7 5 (15.63%) Service Management Analyst
8 4 (12.50%) Applications Manager
Miscellaneous
1 7 (21.88%) Blackberry
1 7 (21.88%) iPad
1 7 (21.88%) iPhone
1 7 (21.88%) Video Conferencing
2 6 (18.75%) Analytical Skills
2 6 (18.75%) Management Information System
3 1 (3.13%) Enterprise Storage
Operating Systems
1 8 (25.00%) Windows
1 8 (25.00%) Windows Server
1 8 (25.00%) Windows Server 2008
2 7 (21.88%) Windows 7
2 7 (21.88%) Windows 8
3 1 (3.13%) Windows Server 2012
Processes & Methodologies
1 18 (56.25%) ITSM
2 14 (43.75%) Change Management
2 14 (43.75%) Risk Management
3 13 (40.63%) ITIL
4 12 (37.50%) Supplier Management
5 11 (34.38%) Project Governance
6 8 (25.00%) ITIL V3
6 8 (25.00%) Problem Management
7 7 (21.88%) Wealth Management
8 6 (18.75%) Validation
9 3 (9.38%) ISMS
9 3 (9.38%) Protective Monitoring
9 3 (9.38%) Risk Assessment
9 3 (9.38%) Service Delivery
10 2 (6.25%) Asset Management
10 2 (6.25%) Continuous Improvement
10 2 (6.25%) Incident Management
11 1 (3.13%) Service Desk Management
11 1 (3.13%) Time Management
Programming Languages
1 7 (21.88%) SQL
Qualifications
1 7 (21.88%) Citrix Certification
1 7 (21.88%) Degree
1 7 (21.88%) MCDST
1 7 (21.88%) Microsoft Certification
2 6 (18.75%) SC Cleared
2 6 (18.75%) Security Cleared
3 3 (9.38%) CLAS
3 3 (9.38%) DV Cleared
3 3 (9.38%) ITIL Certification
Quality Assurance & Compliance
1 10 (31.25%) SLA
2 3 (9.38%) ISO/IEC 27001
2 3 (9.38%) RMADS
System Software
1 9 (28.13%) Active Directory
2 1 (3.13%) Hyper-V
2 1 (3.13%) XenApp
Systems Management
1 7 (21.88%) Norton AntiVirus
Vendors
1 8 (25.00%) Citrix
1 8 (25.00%) Microsoft
2 7 (21.88%) Intel Security
2 7 (21.88%) Remedy
2 7 (21.88%) Symantec
3 1 (3.13%) VMware