The table below looks at the statistics for Service Management skills in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Management
Rank 41 47 50
Rank change year-on-year
+6 +3
Permanent jobs citing Service Management 10 18 4
As % of all permanent IT jobs located in Liverpool 2.51% 3.52% 1.07%
As % of the Processes & Methodologies category 3.01% 4.07% 1.26%
Number of salaries quoted 7 10 3
Average salary £45,000 £71,500 £30,000
Average salary % change year-on-year
-37.06% +138.33%
UK excluding London average salary £45,000 £47,500 £42,500
% change year-on-year
-5.26% +11.76%
Service Management
Merseyside

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Liverpool region.

Processes & Methodologies Category
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
332 442 318
As % of all permanent IT jobs located in Liverpool 83.42% 86.50% 85.03%
Number of salaries quoted 222 388 274
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £27,500 £28,000 £26,500
10% offered a salary of more than £57,500 £55,000 £62,500
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

Service Management
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Liverpool region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Liverpool

Service Management
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Liverpool region.

Service Management Salary Trend in Liverpool

Service Management
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing Service Management across the Liverpool region over the 3 months to 22 May 2015.

Service Management Salary Histogram in Liverpool

Service Management
Top 30 Related IT Skills in Liverpool

For the 6 months to 22 May 2015, IT jobs across the Liverpool region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 17 (77.27%) ITIL
2 7 (31.82%) SQL
2 7 (31.82%) Management Information System
2 7 (31.82%) Finance
2 7 (31.82%) Mentoring
2 7 (31.82%) Coaching
3 5 (22.73%) Analytical Skills
3 5 (22.73%) ITSM
3 5 (22.73%) Root Cause Analysis
3 5 (22.73%) Degree
3 5 (22.73%) Service Delivery
3 5 (22.73%) .NET
3 5 (22.73%) SLA
4 4 (18.18%) Microsoft Certification
4 4 (18.18%) CRM
4 4 (18.18%) VB.NET
4 4 (18.18%) Business Objects
4 4 (18.18%) Remedy
4 4 (18.18%) Investment Management
4 4 (18.18%) SQL Server Reporting Services
4 4 (18.18%) Data Analysis
4 4 (18.18%) ITIL V3
4 4 (18.18%) Relational Database
5 3 (13.64%) Test Strategy
5 3 (13.64%) Oracle Database
5 3 (13.64%) Database Mirroring
5 3 (13.64%) Splunk
5 3 (13.64%) Portfolio Management
5 3 (13.64%) ArcSight
5 3 (13.64%) Vulnerability Management

Service Management
Top Related IT Skills in Liverpool by Category

For the 6 months to 22 May 2015, IT jobs across the Liverpool region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (13.64%) IIS
2 1 (4.55%) WorkSite
Applications
1 1 (4.55%) MS PowerPoint
1 1 (4.55%) MS Excel
1 1 (4.55%) MS Office
Communications & Networking
1 1 (4.55%) VLAN
1 1 (4.55%) Intranet
1 1 (4.55%) Extranet
1 1 (4.55%) 3G
1 1 (4.55%) ADSL
1 1 (4.55%) Broadband
1 1 (4.55%) DHCP
1 1 (4.55%) TCP/IP
1 1 (4.55%) VPN
1 1 (4.55%) DNS
Database & Business Intelligence
1 4 (18.18%) SQL Server Reporting Services
1 4 (18.18%) Relational Database
2 3 (13.64%) Oracle Database
2 3 (13.64%) Oracle Database 11g
2 3 (13.64%) SQL Server Integration Services
2 3 (13.64%) Oracle9i Database
2 3 (13.64%) Oracle Database 10g
3 1 (4.55%) SQL Server
General
1 7 (31.82%) Finance
2 3 (13.64%) Law
3 1 (4.55%) Marketing
3 1 (4.55%) Mandarin Language
3 1 (4.55%) French Language
3 1 (4.55%) German Language
3 1 (4.55%) Italian Language
3 1 (4.55%) Spanish Language
3 1 (4.55%) Retail
Job Titles
1 5 (22.73%) Service Manager
1 5 (22.73%) Analyst
2 4 (18.18%) Systems Analyst
2 4 (18.18%) Systems Support
2 4 (18.18%) Support Analyst
2 4 (18.18%) Applications Support
2 4 (18.18%) Applications Support Analyst
2 4 (18.18%) Systems Support Analyst
3 3 (13.64%) Delivery Manager
3 3 (13.64%) Services Delivery Manager
3 3 (13.64%) Security Consultant
3 3 (13.64%) Administrator
3 3 (13.64%) Consultant
3 3 (13.64%) DBA
4 2 (9.09%) Operations Manager
4 2 (9.09%) Head of Service Management
5 1 (4.55%) Service Desk Analyst
5 1 (4.55%) IT Services Manager
5 1 (4.55%) Service Desk Manager
5 1 (4.55%) Field Engineer
Libraries, Frameworks & Software Standards
1 5 (22.73%) .NET
2 1 (4.55%) HTML5
2 1 (4.55%) ASP.NET
2 1 (4.55%) HTML
Miscellaneous
1 7 (31.82%) Management Information System
2 5 (22.73%) Analytical Skills
3 3 (13.64%) Replication
3 3 (13.64%) Clustering
4 2 (9.09%) NHS
5 1 (4.55%) User Experience
5 1 (4.55%) Blackberry
Operating Systems
1 2 (9.09%) Windows
1 2 (9.09%) Windows 7
2 1 (4.55%) Windows Server 2012
2 1 (4.55%) Windows Server 2008
2 1 (4.55%) Windows Server 2003
2 1 (4.55%) Windows XP
Processes & Methodologies
1 17 (77.27%) ITIL
2 7 (31.82%) Mentoring
2 7 (31.82%) Coaching
3 5 (22.73%) ITSM
3 5 (22.73%) Root Cause Analysis
3 5 (22.73%) Service Delivery
4 4 (18.18%) CRM
4 4 (18.18%) Investment Management
4 4 (18.18%) Data Analysis
4 4 (18.18%) ITIL V3
5 3 (13.64%) Test Strategy
5 3 (13.64%) Database Mirroring
5 3 (13.64%) Portfolio Management
5 3 (13.64%) Vulnerability Management
5 3 (13.64%) Security Architecture
5 3 (13.64%) Capacity Planning
5 3 (13.64%) Performance Management
5 3 (13.64%) Disaster Recovery
5 3 (13.64%) Project Management
6 2 (9.09%) Configuration Management
Programming Languages
1 7 (31.82%) SQL
2 4 (18.18%) VB.NET
3 3 (13.64%) PL/SQL
3 3 (13.64%) T-SQL
4 1 (4.55%) C#
4 1 (4.55%) JavaScript
Qualifications
1 5 (22.73%) Degree
2 4 (18.18%) Microsoft Certification
3 3 (13.64%) MCTS
3 3 (13.64%) MCITP
3 3 (13.64%) CISSP
3 3 (13.64%) OCP
3 3 (13.64%) Oracle Certification
4 2 (9.09%) ITIL Certification
5 1 (4.55%) ITIL Foundation Certificate
5 1 (4.55%) MOS
5 1 (4.55%) MCSE
5 1 (4.55%) MCP
5 1 (4.55%) CCA
5 1 (4.55%) A+ Certification
Quality Assurance & Compliance
1 5 (22.73%) SLA
2 3 (13.64%) PCI DSS
2 3 (13.64%) ISO/IEC 27001
System Software
1 1 (4.55%) Hyper-V
1 1 (4.55%) VMware Infrastructure
1 1 (4.55%) Active Directory
Vendors
1 4 (18.18%) Business Objects
1 4 (18.18%) Remedy
2 3 (13.64%) Splunk
2 3 (13.64%) ArcSight
2 3 (13.64%) Oracle
2 3 (13.64%) Microsoft
3 1 (4.55%) VMware
Liverpool City Centre, Liverpool, United Kingdom
The Disclosure & Barring Service
Salary: £46,500 - £57,841
Posted: 4 days ago