The table below looks at the statistics for Service Management skills in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 1 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 43 49 54
Rank change year-on-year
+6 +5
Permanent jobs citing Service Management 9 15 4
As % of all permanent IT jobs located in Liverpool 2.23% 2.78% 0.92%
As % of the Processes & Methodologies category 2.78% 3.31% 1.06%
Number of salaries quoted 6 10 4
Average salary £45,000 £70,000 £28,000
Average salary % change year-on-year
-35.71% +150.00%
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
Merseyside

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Liverpool region.

Processes & Methodologies Category
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
324 453 378
As % of all permanent IT jobs located in Liverpool 80.20% 84.04% 86.90%
Number of salaries quoted 240 385 342
Average salary £43,500 £40,000 £37,500
Average salary % change year-on-year
+8.75% +6.66%
90% offered a salary of more than £27,500 £28,500 £29,100
10% offered a salary of more than £60,000 £50,000 £58,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Liverpool region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Liverpool

Service Management
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Liverpool region.

Service Management Salary Trend in Liverpool

Service Management
Top 30 Related IT Skills in Liverpool

For the 6 months to 1 July 2015, IT jobs across the Liverpool region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 18 (78.26%) ITIL
2 7 (30.43%) SQL
2 7 (30.43%) Management Information System
2 7 (30.43%) Finance
2 7 (30.43%) Mentoring
2 7 (30.43%) Coaching
3 6 (26.09%) Root Cause Analysis
3 6 (26.09%) ITSM
4 5 (21.74%) Degree
4 5 (21.74%) Analytical Skills
4 5 (21.74%) Data Centre
4 5 (21.74%) Service Delivery
4 5 (21.74%) .NET
4 5 (21.74%) SLA
5 4 (17.39%) Microsoft
5 4 (17.39%) Microsoft Certification
5 4 (17.39%) CRM
5 4 (17.39%) VB.NET
5 4 (17.39%) Business Objects
5 4 (17.39%) Remedy
5 4 (17.39%) Relational Database
5 4 (17.39%) ITIL V3
5 4 (17.39%) Investment Management
5 4 (17.39%) SQL Server Reporting Services
5 4 (17.39%) Data Analysis
6 3 (13.04%) Replication
6 3 (13.04%) Clustering
6 3 (13.04%) MCTS
6 3 (13.04%) MCITP
6 3 (13.04%) Oracle Database 11g

Service Management
Top Related IT Skills in Liverpool by Category

For the 6 months to 1 July 2015, IT jobs across the Liverpool region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (13.04%) IIS
2 1 (4.35%) WorkSite
Applications
1 1 (4.35%) MS Office
1 1 (4.35%) MS Excel
1 1 (4.35%) MS PowerPoint
Communications & Networking
1 1 (4.35%) ADSL
1 1 (4.35%) Broadband
1 1 (4.35%) DHCP
1 1 (4.35%) TCP/IP
1 1 (4.35%) VPN
1 1 (4.35%) DNS
1 1 (4.35%) Intranet
1 1 (4.35%) Extranet
1 1 (4.35%) 3G
1 1 (4.35%) VLAN
Database & Business Intelligence
1 4 (17.39%) SQL Server Reporting Services
1 4 (17.39%) Relational Database
2 3 (13.04%) Oracle9i Database
2 3 (13.04%) Oracle Database 10g
2 3 (13.04%) SQL Server Integration Services
2 3 (13.04%) Oracle Database 11g
2 3 (13.04%) Oracle Database
3 1 (4.35%) SQL Server
General
1 7 (30.43%) Finance
2 3 (13.04%) Law
3 1 (4.35%) Retail
3 1 (4.35%) Marketing
3 1 (4.35%) Mandarin Language
3 1 (4.35%) French Language
3 1 (4.35%) German Language
3 1 (4.35%) Italian Language
3 1 (4.35%) Spanish Language
Job Titles
1 6 (26.09%) Service Manager
2 5 (21.74%) Analyst
3 4 (17.39%) Systems Analyst
3 4 (17.39%) Systems Support
3 4 (17.39%) Support Analyst
3 4 (17.39%) Applications Support Analyst
3 4 (17.39%) Applications Support
3 4 (17.39%) Systems Support Analyst
4 3 (13.04%) Delivery Manager
4 3 (13.04%) Services Delivery Manager
4 3 (13.04%) Security Consultant
4 3 (13.04%) Administrator
4 3 (13.04%) DBA
4 3 (13.04%) Consultant
5 2 (8.70%) Operations Manager
5 2 (8.70%) Service Desk Manager
5 2 (8.70%) IT Services Manager
5 2 (8.70%) Head of Service Management
6 1 (4.35%) Service Desk Analyst
6 1 (4.35%) Field Engineer
Libraries, Frameworks & Software Standards
1 5 (21.74%) .NET
2 1 (4.35%) ASP.NET
2 1 (4.35%) HTML5
2 1 (4.35%) HTML
Miscellaneous
1 7 (30.43%) Management Information System
2 5 (21.74%) Analytical Skills
2 5 (21.74%) Data Centre
3 3 (13.04%) Replication
3 3 (13.04%) Clustering
4 2 (8.70%) NHS
5 1 (4.35%) Blackberry
5 1 (4.35%) User Experience
Operating Systems
1 2 (8.70%) Windows
1 2 (8.70%) Windows 7
2 1 (4.35%) Windows Server 2012
2 1 (4.35%) Windows XP
2 1 (4.35%) Windows Server 2003
2 1 (4.35%) Windows Server 2008
Processes & Methodologies
1 18 (78.26%) ITIL
2 7 (30.43%) Mentoring
2 7 (30.43%) Coaching
3 6 (26.09%) Root Cause Analysis
3 6 (26.09%) ITSM
4 5 (21.74%) Service Delivery
5 4 (17.39%) CRM
5 4 (17.39%) Data Analysis
5 4 (17.39%) Investment Management
5 4 (17.39%) ITIL V3
6 3 (13.04%) Portfolio Management
6 3 (13.04%) Project Management
6 3 (13.04%) Disaster Recovery
6 3 (13.04%) Performance Management
6 3 (13.04%) Security Architecture
6 3 (13.04%) Capacity Planning
6 3 (13.04%) Vulnerability Management
6 3 (13.04%) Test Strategy
6 3 (13.04%) Database Mirroring
7 2 (8.70%) Service Desk Management
Programming Languages
1 7 (30.43%) SQL
2 4 (17.39%) VB.NET
3 3 (13.04%) PL/SQL
3 3 (13.04%) T-SQL
4 1 (4.35%) C#
4 1 (4.35%) JavaScript
Qualifications
1 5 (21.74%) Degree
2 4 (17.39%) Microsoft Certification
3 3 (13.04%) OCP
3 3 (13.04%) Oracle Certification
3 3 (13.04%) MCTS
3 3 (13.04%) MCITP
3 3 (13.04%) CISSP
4 2 (8.70%) ITIL Certification
5 1 (4.35%) MOS
5 1 (4.35%) MCP
5 1 (4.35%) MCSE
5 1 (4.35%) CCA
5 1 (4.35%) A+ Certification
5 1 (4.35%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (21.74%) SLA
2 3 (13.04%) ISO/IEC 27001
2 3 (13.04%) PCI DSS
System Software
1 1 (4.35%) Active Directory
1 1 (4.35%) VMware Infrastructure
1 1 (4.35%) Hyper-V
Vendors
1 4 (17.39%) Business Objects
1 4 (17.39%) Microsoft
1 4 (17.39%) Remedy
2 3 (13.04%) Splunk
2 3 (13.04%) ArcSight
2 3 (13.04%) Oracle
3 1 (4.35%) VMware