The table below looks at the statistics for Service Management skills in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank - 47 56
Permanent jobs citing Service Management 0 7 5
As % of all permanent IT jobs located in Liverpool - 1.53% 1.08%
As % of the Processes & Methodologies category - 1.88% 1.32%
Number of salaries quoted 0 3 3
Average salary - £70,000 £100,000
Average salary % change year-on-year
- -30.00%
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
Merseyside

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Liverpool region.

Processes & Methodologies Category
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
263 373 378
As % of all permanent IT jobs located in Liverpool 79.46% 81.26% 81.82%
Number of salaries quoted 212 308 335
Average salary £45,000 £40,000 £40,000
Average salary % change year-on-year
+12.50% -
90% offered a salary of more than £27,000 £29,000 £30,000
10% offered a salary of more than £70,000 £50,000 £57,950
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Liverpool region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Liverpool

Service Management
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Liverpool region.

Service Management Salary Trend in Liverpool

Service Management
Top 30 Related IT Skills in Liverpool

For the 6 months to 28 August 2015, IT jobs across the Liverpool region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 7 (70.00%) ITIL
2 5 (50.00%) Root Cause Analysis
3 4 (40.00%) Microsoft Certification
3 4 (40.00%) Microsoft
4 3 (30.00%) Oracle Database 10g
4 3 (30.00%) Project Management
4 3 (30.00%) OCP
4 3 (30.00%) Oracle Certification
4 3 (30.00%) PL/SQL
4 3 (30.00%) SQL
4 3 (30.00%) T-SQL
4 3 (30.00%) Oracle
4 3 (30.00%) IIS
4 3 (30.00%) Oracle9i Database
4 3 (30.00%) Disaster Recovery
4 3 (30.00%) ITSM
4 3 (30.00%) Law
4 3 (30.00%) Replication
4 3 (30.00%) Clustering
4 3 (30.00%) SQL Server Reporting Services
4 3 (30.00%) ISO/IEC 27001
4 3 (30.00%) Degree
4 3 (30.00%) MCTS
4 3 (30.00%) MCITP
4 3 (30.00%) SQL Server Integration Services
4 3 (30.00%) Oracle Database 11g
4 3 (30.00%) Performance Management
4 3 (30.00%) PCI DSS
4 3 (30.00%) Vulnerability Management
4 3 (30.00%) CISSP

Service Management
Top Related IT Skills in Liverpool by Category

For the 6 months to 28 August 2015, IT jobs across the Liverpool region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (30.00%) IIS
2 1 (10.00%) WorkSite
Applications
1 1 (10.00%) MS Office
1 1 (10.00%) MS Excel
1 1 (10.00%) MS PowerPoint
Communications & Networking
1 1 (10.00%) ADSL
1 1 (10.00%) Broadband
1 1 (10.00%) DHCP
1 1 (10.00%) TCP/IP
1 1 (10.00%) VPN
1 1 (10.00%) DNS
1 1 (10.00%) Intranet
1 1 (10.00%) Extranet
1 1 (10.00%) 3G
1 1 (10.00%) VLAN
Database & Business Intelligence
1 3 (30.00%) Oracle9i Database
1 3 (30.00%) Oracle Database 10g
1 3 (30.00%) SQL Server Reporting Services
1 3 (30.00%) SQL Server Integration Services
1 3 (30.00%) Oracle Database 11g
1 3 (30.00%) Oracle Database
General
1 3 (30.00%) Law
2 1 (10.00%) Mandarin Language
2 1 (10.00%) French Language
2 1 (10.00%) German Language
2 1 (10.00%) Italian Language
2 1 (10.00%) Spanish Language
Job Titles
1 3 (30.00%) Consultant
1 3 (30.00%) DBA
1 3 (30.00%) Security Consultant
1 3 (30.00%) Administrator
2 2 (20.00%) Service Manager
2 2 (20.00%) Service Desk Manager
2 2 (20.00%) IT Services Manager
3 1 (10.00%) Analyst
3 1 (10.00%) Service Desk Analyst
3 1 (10.00%) Field Engineer
3 1 (10.00%) Service Analyst
3 1 (10.00%) Field Service Engineer
Miscellaneous
1 3 (30.00%) Replication
1 3 (30.00%) Clustering
1 3 (30.00%) Data Centre
2 1 (10.00%) Blackberry
Operating Systems
1 2 (20.00%) Windows
1 2 (20.00%) Windows 7
2 1 (10.00%) Windows Server 2012
2 1 (10.00%) Windows XP
2 1 (10.00%) Windows Server 2003
2 1 (10.00%) Windows Server 2008
Processes & Methodologies
1 7 (70.00%) ITIL
2 5 (50.00%) Root Cause Analysis
3 3 (30.00%) Vulnerability Management
3 3 (30.00%) Mentoring
3 3 (30.00%) Coaching
3 3 (30.00%) Database Mirroring
3 3 (30.00%) Performance Management
3 3 (30.00%) Security Architecture
3 3 (30.00%) Capacity Planning
3 3 (30.00%) Portfolio Management
3 3 (30.00%) Test Strategy
3 3 (30.00%) Project Management
3 3 (30.00%) Disaster Recovery
3 3 (30.00%) ITSM
4 2 (20.00%) Resource Management
4 2 (20.00%) Problem Management
4 2 (20.00%) Service Desk Management
5 1 (10.00%) CRM
5 1 (10.00%) Asset Management
5 1 (10.00%) Content Management
Programming Languages
1 3 (30.00%) PL/SQL
1 3 (30.00%) SQL
1 3 (30.00%) T-SQL
Qualifications
1 4 (40.00%) Microsoft Certification
2 3 (30.00%) OCP
2 3 (30.00%) Oracle Certification
2 3 (30.00%) MCTS
2 3 (30.00%) MCITP
2 3 (30.00%) Degree
2 3 (30.00%) CISSP
3 1 (10.00%) MCP
3 1 (10.00%) MCSE
3 1 (10.00%) ITIL Foundation Certificate
3 1 (10.00%) A+ Certification
3 1 (10.00%) MOS
Quality Assurance & Compliance
1 3 (30.00%) ISO/IEC 27001
1 3 (30.00%) PCI DSS
2 1 (10.00%) SLA
System Software
1 1 (10.00%) Active Directory
1 1 (10.00%) VMware Infrastructure
1 1 (10.00%) Hyper-V
Vendors
1 4 (40.00%) Microsoft
2 3 (30.00%) Splunk
2 3 (30.00%) ArcSight
2 3 (30.00%) Oracle
3 1 (10.00%) VMware