The table below looks at the statistics for Service Management skills in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 37 54 61
Rank change year-on-year
+17 +7
Permanent jobs citing Service Management 12 13 4
As % of all permanent IT jobs located in Liverpool 3.24% 2.65% 0.90%
As % of the Processes & Methodologies category 3.87% 3.01% 1.19%
Number of salaries quoted 9 12 2
Average salary £20,000 £37,500 £45,000
Average salary % change year-on-year
-46.66% -16.66%
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
Merseyside

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Liverpool region.

Processes & Methodologies Category
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
310 432 335
As % of all permanent IT jobs located in Liverpool 83.78% 87.98% 75.11%
Number of salaries quoted 253 386 290
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £29,000 £30,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Liverpool region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Liverpool

Service Management
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Liverpool region.

Service Management Salary Trend in Liverpool

Service Management
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing Service Management across the Liverpool region over the 3 months to 19 December 2014.

Service Management Salary Histogram in Liverpool

Service Management
Top 30 Related IT Skills in Liverpool

For the 6 months to 19 December 2014, IT jobs across the Liverpool region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 8 (57.14%) MS Excel
1 8 (57.14%) Microsoft
1 8 (57.14%) Project Management
2 7 (50.00%) Mentoring
2 7 (50.00%) Coaching
3 6 (42.86%) Windows
3 6 (42.86%) MS Office
3 6 (42.86%) Degree
3 6 (42.86%) Law
3 6 (42.86%) Active Directory
4 5 (35.71%) SCCM
4 5 (35.71%) ITSM
5 4 (28.57%) Windows XP
5 4 (28.57%) Windows 8
5 4 (28.57%) ITIL
5 4 (28.57%) SLA
6 3 (21.43%) ISO/IEC 27001
6 3 (21.43%) PCI DSS
6 3 (21.43%) IIS
6 3 (21.43%) SharePoint
6 3 (21.43%) ICAEW
6 3 (21.43%) Test Strategy
6 3 (21.43%) Vulnerability Management
6 3 (21.43%) CISSP
6 3 (21.43%) Microsoft Certification
6 3 (21.43%) ACCA
6 3 (21.43%) CIPFA
6 3 (21.43%) CIMA
6 3 (21.43%) Finance
6 3 (21.43%) Manufacturing

Service Management
Top Related IT Skills in Liverpool by Category

For the 6 months to 19 December 2014, IT jobs across the Liverpool region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (21.43%) IIS
1 3 (21.43%) SharePoint
2 1 (7.14%) Blackberry Enterprise Server
Applications
1 8 (57.14%) MS Excel
2 6 (42.86%) MS Office
Business Applications
1 3 (21.43%) Dynamics CRM
1 3 (21.43%) Dynamics AX
Cloud Services
1 3 (21.43%) Office 365
Communications & Networking
1 1 (7.14%) VoIP
Database & Business Intelligence
1 2 (14.29%) Data Warehouse
General
1 6 (42.86%) Law
2 3 (21.43%) Manufacturing
2 3 (21.43%) Retail
2 3 (21.43%) Finance
Job Titles
1 7 (50.00%) Analyst
2 6 (42.86%) Consultant
3 5 (35.71%) Service Analyst
3 5 (35.71%) Service Desk Analyst
4 3 (21.43%) Security Consultant
4 3 (21.43%) Microsoft Consultant
4 3 (21.43%) Dynamics AX Consultant
5 2 (14.29%) Portfolio Analyst
6 1 (7.14%) Information Security Consultant
Miscellaneous
1 2 (14.29%) PMI
2 1 (7.14%) Blackberry
Operating Systems
1 6 (42.86%) Windows
2 4 (28.57%) Windows XP
2 4 (28.57%) Windows 8
Processes & Methodologies
1 8 (57.14%) Project Management
2 7 (50.00%) Mentoring
2 7 (50.00%) Coaching
3 5 (35.71%) ITSM
4 4 (28.57%) ITIL
5 3 (21.43%) PRINCE2
5 3 (21.43%) CRM
5 3 (21.43%) ERP
5 3 (21.43%) PRINCE
5 3 (21.43%) GAP Analysis
5 3 (21.43%) Performance Management
5 3 (21.43%) Customer Engagement
5 3 (21.43%) Security Architecture
5 3 (21.43%) Portfolio Management
5 3 (21.43%) Test Strategy
5 3 (21.43%) Vulnerability Management
6 2 (14.29%) Continuous Improvement
6 2 (14.29%) Service Delivery
6 2 (14.29%) Change Management
6 2 (14.29%) Risk Management
Qualifications
1 6 (42.86%) Degree
2 3 (21.43%) ACCA
2 3 (21.43%) CIPFA
2 3 (21.43%) CIMA
2 3 (21.43%) CISSP
2 3 (21.43%) Microsoft Certification
2 3 (21.43%) ICAEW
3 2 (14.29%) Postgraduate
3 2 (14.29%) PMI Certification
3 2 (14.29%) MBA
3 2 (14.29%) CITP
Quality Assurance & Compliance
1 4 (28.57%) SLA
2 3 (21.43%) ISO/IEC 27001
2 3 (21.43%) PCI DSS
System Software
1 6 (42.86%) Active Directory
Systems Management
1 5 (35.71%) SCCM
Vendors
1 8 (57.14%) Microsoft
2 3 (21.43%) Splunk
2 3 (21.43%) ArcSight
3 1 (7.14%) Dell