The table below looks at the statistics for Service Management skills in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 50 57 58
Rank change year-on-year
+7 +1
Permanent jobs citing Service Management 2 6 5
As % of all permanent IT jobs located in Liverpool 0.46% 1.26% 1.01%
As % of the Processes & Methodologies category 0.57% 1.58% 1.34%
Number of salaries quoted 0 4 4
Average salary - £100,000 £43,750
Average salary % change year-on-year
- +128.57%
UK excluding London average salary £42,500 £45,000 £41,153
% change year-on-year
-5.55% +9.34%
Service Management
Merseyside

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Liverpool region.

Processes & Methodologies Category
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
350 379 373
As % of all permanent IT jobs located in Liverpool 80.46% 79.29% 75.35%
Number of salaries quoted 295 335 348
Average salary £40,000 £41,500 £40,000
Average salary % change year-on-year
-3.61% +3.75%
90% offered a salary of more than £30,000 £31,500 £27,500
10% offered a salary of more than £60,000 £55,000 £50,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Liverpool region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Liverpool

Service Management
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Liverpool region.

Service Management Salary Trend in Liverpool

Service Management
Top 30 Related IT Skills in Liverpool

For the 6 months to 19 September 2014, IT jobs across the Liverpool region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 18 (100.00%) ITIL
2 14 (77.78%) Problem Management
3 10 (55.56%) IBM
4 9 (50.00%) SAN
4 9 (50.00%) NAS
5 8 (44.44%) ITIL Certification
6 7 (38.89%) ITSM
6 7 (38.89%) Finance
6 7 (38.89%) Advertising
7 5 (27.78%) IBM Mainframe
7 5 (27.78%) CICS
7 5 (27.78%) zOS
7 5 (27.78%) Mainframe
8 3 (16.67%) Change Management
9 2 (11.11%) Business Continuity
9 2 (11.11%) Risk Assessment
9 2 (11.11%) MBA
9 2 (11.11%) Risk Management
9 2 (11.11%) Service Delivery
9 2 (11.11%) PowerHouse
9 2 (11.11%) Project Management
9 2 (11.11%) PMI
9 2 (11.11%) PMI Certification
9 2 (11.11%) Postgraduate
9 2 (11.11%) MS Excel
9 2 (11.11%) Data Warehouse
9 2 (11.11%) Continuous Improvement
9 2 (11.11%) Agile Software Development
9 2 (11.11%) Supplier Management
9 2 (11.11%) Degree

Service Management
Top Related IT Skills in Liverpool by Category

For the 6 months to 19 September 2014, IT jobs across the Liverpool region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (27.78%) CICS
2 1 (5.56%) MS Exchange
Applications
1 2 (11.11%) MS Excel
2 1 (5.56%) MS Office
Communications & Networking
1 9 (50.00%) SAN
1 9 (50.00%) NAS
Database & Business Intelligence
1 2 (11.11%) Data Warehouse
General
1 7 (38.89%) Finance
1 7 (38.89%) Advertising
Job Titles
1 7 (38.89%) Technical Manager
2 5 (27.78%) Storage Specialist
2 5 (27.78%) Technical Specialist
3 4 (22.22%) Service Manager
3 4 (22.22%) Analyst
3 4 (22.22%) Technical Services Manager
4 2 (11.11%) Technical Support Manager
4 2 (11.11%) Support Manager
4 2 (11.11%) Portfolio Analyst
4 2 (11.11%) Technical Support
5 1 (5.56%) Service Analyst
5 1 (5.56%) Senior Analyst
5 1 (5.56%) Service Desk Analyst
5 1 (5.56%) Change Analyst
5 1 (5.56%) Senior Change Analyst
Miscellaneous
1 5 (27.78%) Mainframe
1 5 (27.78%) IBM Mainframe
2 2 (11.11%) PMI
3 1 (5.56%) Analytical Skills
Operating Systems
1 5 (27.78%) zOS
Processes & Methodologies
1 18 (100.00%) ITIL
2 14 (77.78%) Problem Management
3 7 (38.89%) ITSM
4 3 (16.67%) Change Management
5 2 (11.11%) Project Management
5 2 (11.11%) Service Delivery
5 2 (11.11%) Risk Management
5 2 (11.11%) Business Continuity
5 2 (11.11%) Risk Assessment
5 2 (11.11%) Agile Software Development
5 2 (11.11%) Supplier Management
5 2 (11.11%) Continuous Improvement
6 1 (5.56%) Root Cause Analysis
6 1 (5.56%) Service Desk Management
Programming Languages
1 2 (11.11%) PowerHouse
Qualifications
1 8 (44.44%) ITIL Certification
2 2 (11.11%) PMI Certification
2 2 (11.11%) MBA
2 2 (11.11%) Degree
2 2 (11.11%) CITP
2 2 (11.11%) Postgraduate
Quality Assurance & Compliance
1 1 (5.56%) SLA
System Software
1 1 (5.56%) Active Directory
Vendors
1 10 (55.56%) IBM
2 1 (5.56%) Microsoft