The table below looks at the statistics for Service Management skills in IT jobs advertised for the Liverpool region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 25 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Service Management
Merseyside / Liverpool
Rank 37 34 43
Rank change year-on-year
-3 +9
Permanent jobs citing Service Management 10 21 12
As % of all permanent IT jobs located in Liverpool 2.69% 4.99% 2.75%
As % of the Processes & Methodologies category 3.12% 5.66% 3.08%
Number of salaries quoted 10 12 10
Median salary £52,000 £35,000 £45,000
Median salary % change year-on-year
+48.57% -22.22%
90% offered a salary of more than £43,300 £26,650 £20,000
10% offered a salary of more than £64,750 £48,700 £82,500
UK excluding London median salary £43,500 £43,250 £45,000
% change year-on-year
+0.57% -3.88%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Liverpool region.

Processes & Methodologies Category
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
321 371 390
As % of all permanent IT jobs located in Liverpool 86.29% 88.12% 89.45%
Number of salaries quoted 250 298 326
Median salary £42,500 £40,000 £42,500
Median salary % change year-on-year
+6.25% -5.88%
90% offered a salary of more than £28,000 £30,000 £27,500
10% offered a salary of more than £65,000 £70,000 £58,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Liverpool

The demand trend of job ads across the Liverpool region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Liverpool

Service Management
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Liverpool region.

Service Management Salary Trend in Liverpool

Service Management
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing Service Management across the Liverpool region over the 3 months to 25 February 2017.

Service Management Salary Histogram in Liverpool

Service Management
Top 30 Related IT Skills in Liverpool

For the 6 months to 25 February 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Liverpool region with a requirement for Service Management.

1 44 (69.84%) ITIL
2 28 (44.44%) ITSM
3 23 (36.51%) NHS
4 22 (34.92%) PRINCE2
4 22 (34.92%) Programme Management
4 22 (34.92%) Agile Software Development
4 22 (34.92%) Data Protection
5 18 (28.57%) WAN
5 18 (28.57%) Active Directory
6 17 (26.98%) WLAN
6 17 (26.98%) DNS
6 17 (26.98%) Firewall
6 17 (26.98%) Service Design
7 16 (25.40%) Video Conferencing
7 16 (25.40%) Microsoft
7 16 (25.40%) DHCP
7 16 (25.40%) MS Office
7 16 (25.40%) Linux
8 14 (22.22%) Remedy
8 14 (22.22%) PaaS
8 14 (22.22%) IaaS
9 13 (20.63%) Network Security
9 13 (20.63%) VLAN
9 13 (20.63%) Intrusion Detection
10 12 (19.05%) Security Cleared
10 12 (19.05%) LAN
11 11 (17.46%) Windows
11 11 (17.46%) SC Cleared
12 10 (15.87%) Security Management
12 10 (15.87%) MS Excel

Service Management
Top Related IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (6.35%) Exchange Server 2010
1 4 (6.35%) Exchange Server 2013
1 4 (6.35%) MS Exchange
1 4 (6.35%) SharePoint
1 4 (6.35%) Skype for Business
2 3 (4.76%) GroupWise
3 2 (3.17%) SharePoint 2013
Applications
1 16 (25.40%) MS Office
2 10 (15.87%) MS Excel
3 8 (12.70%) MS PowerPoint
Business Applications
1 3 (4.76%) Oracle Applications
1 3 (4.76%) Remedy ITSM
Cloud Services
1 14 (22.22%) IaaS
1 14 (22.22%) PaaS
2 2 (3.17%) Microsoft Azure
Communications & Networking
1 18 (28.57%) WAN
2 17 (26.98%) DNS
2 17 (26.98%) Firewall
2 17 (26.98%) WLAN
3 16 (25.40%) DHCP
4 13 (20.63%) Intrusion Detection
4 13 (20.63%) Network Security
4 13 (20.63%) VLAN
5 12 (19.05%) LAN
6 10 (15.87%) Internet
7 9 (14.29%) SAN
8 4 (6.35%) VoIP
8 4 (6.35%) VPN
9 3 (4.76%) Cisco ASA
9 3 (4.76%) DMVPN
9 3 (4.76%) IPsec
9 3 (4.76%) ISDN
9 3 (4.76%) PSTN
9 3 (4.76%) SSL
10 1 (1.59%) NetScaler
Database & Business Intelligence
1 3 (4.76%) Oracle Database
1 3 (4.76%) Oracle Database 10g
1 3 (4.76%) Oracle Reports
1 3 (4.76%) Oracle8/8i Database
1 3 (4.76%) Oracle9i Database
2 2 (3.17%) Crystal Reports
Development Applications
1 3 (4.76%) Oracle Forms
General
1 7 (11.11%) Finance
2 6 (9.52%) Banking
3 2 (3.17%) Pharmaceutical
Job Titles
1 13 (20.63%) Analyst
2 9 (14.29%) Service Analyst
3 7 (11.11%) Network Security Manager
3 7 (11.11%) Security Manager
4 6 (9.52%) Administrator
4 6 (9.52%) Technology Manager
5 5 (7.94%) Architect
5 5 (7.94%) Linux Administrator
5 5 (7.94%) Linux Systems Administrator
5 5 (7.94%) Systems Administrator
6 4 (6.35%) Banking Analyst
6 4 (6.35%) Consultant
6 4 (6.35%) Infrastructure Manager
6 4 (6.35%) Report Analyst
7 3 (4.76%) Infrastructure Specialist
7 3 (4.76%) IT Security Specialist
7 3 (4.76%) Security Specialist
7 3 (4.76%) Senior Network Engineer
7 3 (4.76%) Service Management Analyst
7 3 (4.76%) Service Management Consultant
Libraries, Frameworks & Software Standards
1 3 (4.76%) iBATIS
1 3 (4.76%) Spring
Miscellaneous
1 23 (36.51%) NHS
2 16 (25.40%) Video Conferencing
3 7 (11.11%) BYOD
4 5 (7.94%) Analytical Skills
4 5 (7.94%) Data Centre
4 5 (7.94%) Management Information System
5 1 (1.59%) Smart Meter
Operating Systems
1 16 (25.40%) Linux
2 11 (17.46%) Windows
3 9 (14.29%) OpenVMS
3 9 (14.29%) Solaris
4 6 (9.52%) Unix
4 6 (9.52%) Windows Server
5 1 (1.59%) Windows Server 2012
Processes & Methodologies
1 44 (69.84%) ITIL
2 28 (44.44%) ITSM
3 22 (34.92%) Agile Software Development
3 22 (34.92%) Data Protection
3 22 (34.92%) PRINCE2
3 22 (34.92%) Programme Management
4 17 (26.98%) Service Design
5 10 (15.87%) Identity Access Management
5 10 (15.87%) Security Management
6 9 (14.29%) ITIL V3
7 7 (11.11%) Change Management
7 7 (11.11%) Network Management
8 6 (9.52%) Project Management
9 5 (7.94%) Capacity Planning
9 5 (7.94%) Problem Management
9 5 (7.94%) Service Delivery
10 4 (6.35%) Configuration Management
10 4 (6.35%) Incident Management
10 4 (6.35%) Stakeholder Management
10 4 (6.35%) Statistics
Programming Languages
1 5 (7.94%) SQL
2 3 (4.76%) Java
2 3 (4.76%) PL/SQL
3 2 (3.17%) PowerShell
Qualifications
1 12 (19.05%) Security Cleared
2 11 (17.46%) SC Cleared
3 2 (3.17%) ITIL Certification
3 2 (3.17%) Microsoft Certification
4 1 (1.59%) CCNP
4 1 (1.59%) Cisco Certification
Quality Assurance & Compliance
1 10 (15.87%) SLA
2 4 (6.35%) Data Quality
System Software
1 18 (28.57%) Active Directory
2 3 (4.76%) NDS
2 3 (4.76%) NetIQ eDirectory
3 1 (1.59%) Hyper-V
3 1 (1.59%) VMware Infrastructure
3 1 (1.59%) XenApp
3 1 (1.59%) XenDesktop
Systems Management
1 8 (12.70%) SCCM
2 7 (11.11%) AirWatch
3 2 (3.17%) Nagios
3 2 (3.17%) SCOM
3 2 (3.17%) SCOrch
3 2 (3.17%) Systems Management Server (SMS)
Vendors
1 16 (25.40%) Microsoft
2 14 (22.22%) Remedy
3 9 (14.29%) NetApp
4 5 (7.94%) Cisco
4 5 (7.94%) Red Hat
4 5 (7.94%) ServiceNow
5 3 (4.76%) BMC
5 3 (4.76%) HP
5 3 (4.76%) Meraki
5 3 (4.76%) Oracle
6 2 (3.17%) Citrix
6 2 (3.17%) VMware
7 1 (1.59%) Lumension