The table below looks at the statistics for Service Management skills in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 41 56 48
Rank change year-on-year
+15 -8
Permanent jobs citing Service Management 13 12 4
As % of all permanent IT jobs located in Liverpool 2.96% 2.32% 1.03%
As % of the Processes & Methodologies category 3.39% 2.64% 1.30%
Number of salaries quoted 11 10 3
Average salary £40,000 £36,500 £45,000
Average salary % change year-on-year
+9.58% -18.88%
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
Merseyside

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Liverpool region.

Processes & Methodologies Category
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
383 455 307
As % of all permanent IT jobs located in Liverpool 87.24% 88.01% 78.92%
Number of salaries quoted 313 391 279
Average salary £43,500 £40,000 £38,000
Average salary % change year-on-year
+8.75% +5.26%
90% offered a salary of more than £27,500 £27,500 £25,000
10% offered a salary of more than £70,000 £70,000 £62,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Liverpool region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Liverpool

Service Management
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Liverpool region.

Service Management Salary Trend in Liverpool

Service Management
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing Service Management across the Liverpool region over the 3 months to 4 March 2015.

Service Management Salary Histogram in Liverpool

Service Management
Top 30 Related IT Skills in Liverpool

For the 6 months to 4 March 2015, IT jobs across the Liverpool region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 13 (52.00%) ITIL
2 11 (44.00%) Mentoring
2 11 (44.00%) Coaching
3 10 (40.00%) Finance
4 8 (32.00%) ITSM
4 8 (32.00%) MS Excel
4 8 (32.00%) SLA
4 8 (32.00%) Microsoft
5 7 (28.00%) Management Information System
6 6 (24.00%) Law
6 6 (24.00%) Project Management
6 6 (24.00%) Active Directory
6 6 (24.00%) Windows
6 6 (24.00%) CRM
6 6 (24.00%) MS Office
6 6 (24.00%) Degree
7 5 (20.00%) SCCM
7 5 (20.00%) ITIL V3
7 5 (20.00%) Analytical Skills
7 5 (20.00%) .NET
7 5 (20.00%) Service Delivery
8 4 (16.00%) Retail
8 4 (16.00%) Business Objects
8 4 (16.00%) SQL
8 4 (16.00%) VB.NET
8 4 (16.00%) Windows XP
8 4 (16.00%) Remedy
8 4 (16.00%) Windows 8
8 4 (16.00%) Relational Database
8 4 (16.00%) Investment Management

Service Management
Top Related IT Skills in Liverpool by Category

For the 6 months to 4 March 2015, IT jobs across the Liverpool region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (12.00%) IIS
1 3 (12.00%) SharePoint
2 1 (4.00%) Blackberry Enterprise Server
Applications
1 8 (32.00%) MS Excel
2 6 (24.00%) MS Office
Business Applications
1 3 (12.00%) Dynamics CRM
1 3 (12.00%) Dynamics AX
Cloud Services
1 3 (12.00%) Office 365
Communications & Networking
1 1 (4.00%) VoIP
Database & Business Intelligence
1 4 (16.00%) Relational Database
2 1 (4.00%) SQL Server
2 1 (4.00%) SQL Server Reporting Services
General
1 10 (40.00%) Finance
2 6 (24.00%) Law
3 4 (16.00%) Retail
4 3 (12.00%) Manufacturing
5 1 (4.00%) Marketing
Job Titles
1 9 (36.00%) Analyst
2 6 (24.00%) Consultant
3 5 (20.00%) Service Analyst
3 5 (20.00%) Service Desk Analyst
4 4 (16.00%) Systems Support Analyst
4 4 (16.00%) Systems Analyst
4 4 (16.00%) Systems Support
4 4 (16.00%) Support Analyst
4 4 (16.00%) Applications Support
4 4 (16.00%) Service Manager
4 4 (16.00%) Applications Support Analyst
5 3 (12.00%) Dynamics AX Consultant
5 3 (12.00%) Security Consultant
5 3 (12.00%) Microsoft Consultant
5 3 (12.00%) Delivery Manager
5 3 (12.00%) Services Delivery Manager
6 2 (8.00%) Operations Manager
6 2 (8.00%) Head of Service Management
7 1 (4.00%) Senior Systems Engineer
7 1 (4.00%) Systems Engineer
Libraries, Frameworks & Software Standards
1 5 (20.00%) .NET
2 1 (4.00%) HTML5
2 1 (4.00%) ASP.NET
2 1 (4.00%) HTML
Miscellaneous
1 7 (28.00%) Management Information System
2 5 (20.00%) Analytical Skills
3 2 (8.00%) NHS
4 1 (4.00%) User Experience
4 1 (4.00%) Blackberry
Operating Systems
1 6 (24.00%) Windows
2 4 (16.00%) Windows XP
2 4 (16.00%) Windows 8
Processes & Methodologies
1 13 (52.00%) ITIL
2 11 (44.00%) Mentoring
2 11 (44.00%) Coaching
3 8 (32.00%) ITSM
4 6 (24.00%) Project Management
4 6 (24.00%) CRM
5 5 (20.00%) ITIL V3
5 5 (20.00%) Service Delivery
6 4 (16.00%) Investment Management
6 4 (16.00%) Data Analysis
7 3 (12.00%) Performance Management
7 3 (12.00%) Test Strategy
7 3 (12.00%) Vulnerability Management
7 3 (12.00%) Portfolio Management
7 3 (12.00%) Customer Engagement
7 3 (12.00%) Security Architecture
7 3 (12.00%) PRINCE
7 3 (12.00%) PRINCE2
7 3 (12.00%) ERP
7 3 (12.00%) GAP Analysis
Programming Languages
1 4 (16.00%) SQL
1 4 (16.00%) VB.NET
2 1 (4.00%) C#
2 1 (4.00%) JavaScript
Qualifications
1 6 (24.00%) Degree
2 3 (12.00%) ICAEW
2 3 (12.00%) ACCA
2 3 (12.00%) CISSP
2 3 (12.00%) Microsoft Certification
2 3 (12.00%) CIPFA
2 3 (12.00%) CIMA
3 2 (8.00%) ITIL Certification
4 1 (4.00%) CCA
Quality Assurance & Compliance
1 8 (32.00%) SLA
2 3 (12.00%) PCI DSS
2 3 (12.00%) ISO/IEC 27001
System Software
1 6 (24.00%) Active Directory
Systems Management
1 5 (20.00%) SCCM
Vendors
1 8 (32.00%) Microsoft
2 4 (16.00%) Business Objects
2 4 (16.00%) Remedy
3 3 (12.00%) Splunk
3 3 (12.00%) ArcSight
4 1 (4.00%) Dell
Liverpool
Capita - ITIN
Salary: £40000 per annum + Car, Pension
Posted: 8 days ago