The first table below looks at the demand for Service Management skills in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Liverpool region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 54 50 69
Rank change year-on-year
-4 +19
Permanent jobs citing Service Management 16 2 3
As % of all permanent IT jobs located in Liverpool 2.69% 0.53% 0.60%
As % of the Processes & Methodologies category 3.07% 0.66% 0.82%
Number of salaries quoted 10 1 2
Average salary £70,750 £30,000 £45,000
Average salary % change year-on-year
+135.83% -33.33%
90% offered a salary of more than £33,000 £30,000 £31,000
10% offered a salary of more than £71,500 £30,000 £59,000
UK excluding London average salary £45,000 £45,000 £45,000
Processes & Methodologies Category
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
521 303 364
As % of all permanent IT jobs located in Liverpool 87.71% 80.59% 72.80%
Number of salaries quoted 456 264 306
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £27,500 £25,000 £29,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £42,500 £40,000 £40,052
% change year-on-year
+6.25% -0.12%
Service Management
Merseyside

Service Management
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Liverpool region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Liverpool

Service Management
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Liverpool region.

Service Management Salary Trend in Liverpool

Service Management
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing Service Management across the Liverpool region over the 3 months to 16 April 2014.

Service Management Salary Histogram in Liverpool

Service Management
Top 30 Related IT Skills in Liverpool

For the 6 months to 16 April 2014, IT jobs across the Liverpool region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 21 (84.00%) ITIL
2 15 (60.00%) Problem Management
3 10 (40.00%) IBM
4 9 (36.00%) ITSM
5 7 (28.00%) Finance
5 7 (28.00%) SAN
5 7 (28.00%) ITIL Certification
5 7 (28.00%) Windows
5 7 (28.00%) NAS
6 6 (24.00%) Microsoft
6 6 (24.00%) MS Excel
7 5 (20.00%) Advertising
7 5 (20.00%) Service Delivery
7 5 (20.00%) Mainframe
7 5 (20.00%) IBM Mainframe
8 4 (16.00%) SCCM
8 4 (16.00%) Windows Server 2012
8 4 (16.00%) Windows 7
8 4 (16.00%) CICS
8 4 (16.00%) zOS
8 4 (16.00%) Windows XP
9 3 (12.00%) MCSA
9 3 (12.00%) Data Analysis
9 3 (12.00%) Stakeholder Management
9 3 (12.00%) MCP
9 3 (12.00%) Active Directory
9 3 (12.00%) Microsoft Certification
9 3 (12.00%) MCITP
9 3 (12.00%) Incident Management
9 3 (12.00%) Operations Management

Service Management
Top Related IT Skills in Liverpool by Category

For the 6 months to 16 April 2014, IT jobs across the Liverpool region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (16.00%) CICS
2 2 (8.00%) CMS
3 1 (4.00%) Moodle
Applications
1 6 (24.00%) MS Excel
Communications & Networking
1 7 (28.00%) SAN
1 7 (28.00%) NAS
2 2 (8.00%) Structured Cabling
2 2 (8.00%) VPN
2 2 (8.00%) SSL
2 2 (8.00%) LAN
2 2 (8.00%) WAN
2 2 (8.00%) Wireless
Database & Business Intelligence
1 1 (4.00%) MySQL
General
1 7 (28.00%) Finance
2 5 (20.00%) Advertising
3 2 (8.00%) Manufacturing
4 1 (4.00%) Automotive
4 1 (4.00%) German Language
Job Titles
1 11 (44.00%) Service Manager
2 7 (28.00%) Technical Manager
3 6 (24.00%) Technical Services Manager
4 5 (20.00%) IT Support
5 4 (16.00%) 3rd Line Support
5 4 (16.00%) 2nd Line Support
5 4 (16.00%) Storage Specialist
5 4 (16.00%) Technical Specialist
6 3 (12.00%) IT Support Technician
6 3 (12.00%) Business Manager
6 3 (12.00%) Support Technician
7 2 (8.00%) Services Delivery Manager
7 2 (8.00%) Support Analyst
7 2 (8.00%) Analyst
7 2 (8.00%) Delivery Manager
8 1 (4.00%) IT Support Analyst
8 1 (4.00%) IT Services Manager
8 1 (4.00%) ITIL Manager
8 1 (4.00%) Relationships Manager
8 1 (4.00%) Technical Project Manager
Libraries, Frameworks & Software Standards
1 1 (4.00%) HTML
1 1 (4.00%) .NET
1 1 (4.00%) ASP.NET
1 1 (4.00%) CSS
1 1 (4.00%) Web Services
1 1 (4.00%) XML
1 1 (4.00%) jQuery
Miscellaneous
1 5 (20.00%) Mainframe
1 5 (20.00%) IBM Mainframe
2 1 (4.00%) Social Media
Operating Systems
1 7 (28.00%) Windows
2 4 (16.00%) Windows Server 2012
2 4 (16.00%) Windows 7
2 4 (16.00%) zOS
2 4 (16.00%) Windows XP
3 1 (4.00%) Linux
Processes & Methodologies
1 21 (84.00%) ITIL
2 15 (60.00%) Problem Management
3 9 (36.00%) ITSM
4 5 (20.00%) Service Delivery
5 3 (12.00%) Data Analysis
5 3 (12.00%) Stakeholder Management
5 3 (12.00%) Incident Management
5 3 (12.00%) Operations Management
6 2 (8.00%) Knowledge Management
7 1 (4.00%) Agile Software Development
7 1 (4.00%) Change Management
7 1 (4.00%) Project Management
7 1 (4.00%) CRM
7 1 (4.00%) E-Commerce
7 1 (4.00%) Email Management
Programming Languages
1 1 (4.00%) C#
1 1 (4.00%) JavaScript
1 1 (4.00%) PHP
1 1 (4.00%) PHP5
Qualifications
1 7 (28.00%) ITIL Certification
2 3 (12.00%) MCSA
2 3 (12.00%) MCP
2 3 (12.00%) Microsoft Certification
2 3 (12.00%) MCITP
3 2 (8.00%) Degree
Quality Assurance & Compliance
1 1 (4.00%) ISO 9001
System Software
1 3 (12.00%) Active Directory
2 2 (8.00%) Terminal Services
Systems Management
1 4 (16.00%) SCCM
Vendors
1 10 (40.00%) IBM
2 6 (24.00%) Microsoft
3 2 (8.00%) Facebook
3 2 (8.00%) Twitter
3 2 (8.00%) Sage
3 2 (8.00%) Juniper
Liverpool, Merseyside
Fruition IT Resources Limited
Salary: Benefits
Posted: Yesterday
Liverpool, Merseyside
JM
Salary: £60000 - £80000 per annum + bonus + benefits
Posted: Yesterday