The table below looks at the statistics for the Desktop Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Analyst in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Desktop Support Analyst
Rank 526 481 540
Rank change year-on-year
-45 +59
Permanent jobs requiring a Desktop Support Analyst 125 179 117
As % of all permanent IT jobs located in London 0.31% 0.43% 0.27%
As % of the Job Titles category 0.32% 0.45% 0.28%
Number of salaries quoted 96 151 107
Average salary £33,500 £31,500 £30,000
Average salary % change year-on-year
+6.34% +5.00%
90% offered a salary of more than £23,750 £24,000 £24,300
10% offered a salary of more than £42,500 £45,000 £42,500
UK excluding London average salary £24,250 £25,000 £24,000
% change year-on-year
-3.00% +4.16%
Desktop Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
39184 39901 41305
As % of all permanent IT jobs located in London 95.68% 95.77% 95.69%
Number of salaries quoted 33782 33821 33803
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £31,500 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Desktop Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend in London

Desktop Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Analyst across the London region.

Desktop Support Analyst Salary Trend in London

Desktop Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Desktop Support Analyst across the London region over the 3 months to 9 February 2016.

Desktop Support Analyst Salary Histogram in London

Desktop Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Analyst within the London region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +26 26 £35,000 -16.16% 2
Rainham - 2 - -
Uxbridge - 2 £25,000 -
Bromley - 1 £26,000 -
Mayfair - 1 £37,500 -
Desktop Support Analyst
England

Desktop Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 9 February 2016, IT jobs across the London region that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title.

1 240 (86.33%) Windows
2 158 (56.83%) Microsoft
3 157 (56.47%) Active Directory
4 124 (44.60%) MS Office
5 123 (44.24%) Windows 7
6 92 (33.09%) Citrix
7 71 (25.54%) Finance
8 63 (22.66%) ITIL
9 62 (22.30%) SCCM
10 61 (21.94%) VMware
10 61 (21.94%) MS Excel
11 54 (19.42%) Degree
12 52 (18.71%) Blackberry
13 51 (18.35%) Windows Server
14 49 (17.63%) Bloomberg
15 48 (17.27%) VMware Infrastructure
16 45 (16.19%) Android
17 44 (15.83%) MS Exchange
18 43 (15.47%) Microsoft Certification
19 40 (14.39%) SQL
19 40 (14.39%) Windows Server 2008
20 35 (12.59%) Windows 8
21 34 (12.23%) SharePoint
22 28 (10.07%) Windows XP
22 28 (10.07%) Cisco
23 27 (9.71%) DNS
23 27 (9.71%) Banking
23 27 (9.71%) Hedge funds
24 26 (9.35%) Windows Server 2012
24 26 (9.35%) Computer Science

Desktop Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 9 February 2016, IT jobs across the London region that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 44 (15.83%) MS Exchange
2 34 (12.23%) SharePoint
3 22 (7.91%) Blackberry Enterprise Server
4 14 (5.04%) Exchange Server 2010
5 12 (4.32%) Exchange Server 2007
6 6 (2.16%) Exchange Server 2013
7 5 (1.80%) Skype for Business
8 4 (1.44%) Exchange Server 2003
9 1 (0.36%) CMS
9 1 (0.36%) Confluence
9 1 (0.36%) IBM Notes
9 1 (0.36%) IIS
9 1 (0.36%) Kentico
9 1 (0.36%) SharePoint 2010
9 1 (0.36%) SharePoint Server
9 1 (0.36%) WordPress
Applications
1 124 (44.60%) MS Office
2 61 (21.94%) MS Excel
3 14 (5.04%) MS PowerPoint
4 1 (0.36%) MicroStation
4 1 (0.36%) MS Visio
Business Applications
1 4 (1.44%) Dynamics CRM
2 1 (0.36%) Dynamics GP
Cloud Services
1 19 (6.83%) Office 365
2 1 (0.36%) Adobe Creative Cloud
2 1 (0.36%) SaaS
Communications & Networking
1 27 (9.71%) DNS
2 26 (9.35%) DHCP
3 25 (8.99%) LAN
3 25 (8.99%) VPN
4 18 (6.47%) WAN
5 16 (5.76%) Internet
5 16 (5.76%) TCP/IP
6 13 (4.68%) Firewall
6 13 (4.68%) VoIP
7 12 (4.32%) SAN
8 10 (3.60%) Wi-Fi
9 9 (3.24%) Remote Desktop
10 7 (2.52%) VLAN
11 5 (1.80%) NAS
12 4 (1.44%) IP Telephony
12 4 (1.44%) Wireless
13 3 (1.08%) LDAP
13 3 (1.08%) PBX
14 2 (0.72%) Ethernet
14 2 (0.72%) FTP
Database & Business Intelligence
1 24 (8.63%) SQL Server
2 5 (1.80%) SQL Server 2012
3 1 (0.36%) SQL Server 2005
3 1 (0.36%) SQL Server 2008
Development Applications
1 19 (6.83%) JIRA
2 4 (1.44%) Visual Studio
3 2 (0.72%) AdminStudio
3 2 (0.72%) InstallShield
3 2 (0.72%) Wise Package Studio
General
1 71 (25.54%) Finance
2 27 (9.71%) Banking
3 19 (6.83%) Legal
4 13 (4.68%) Law
4 13 (4.68%) Telecoms
5 12 (4.32%) Investment Banking
6 6 (2.16%) Front Office
7 5 (1.80%) Marketing
8 4 (1.44%) Back Office
9 3 (1.08%) Financial Institution
9 3 (1.08%) Retail
10 2 (0.72%) Billing
11 1 (0.36%) Advertising
11 1 (0.36%) Electronics
11 1 (0.36%) Retail Banking
Libraries, Frameworks & Software Standards
1 11 (3.96%) .NET
2 4 (1.44%) HTML
2 4 (1.44%) XML
2 4 (1.44%) X-Windows
3 3 (1.08%) Software Packaging
4 2 (0.72%) CGI
Miscellaneous
1 52 (18.71%) Blackberry
2 27 (9.71%) Hedge funds
3 26 (9.35%) Computer Science
4 22 (7.91%) Analytical Skills
5 19 (6.83%) Mathematics
5 19 (6.83%) Video Conferencing
6 17 (6.12%) iPhone
7 11 (3.96%) iPad
8 8 (2.88%) Smartphone
9 7 (2.52%) Fat Client
9 7 (2.52%) Thin Client
10 5 (1.80%) Management Information System
11 4 (1.44%) Client/Server
12 3 (1.08%) Fintech
12 3 (1.08%) Handset
12 3 (1.08%) User Experience
13 2 (0.72%) Device Driver
14 1 (0.36%) Data Centre
14 1 (0.36%) Foreign Exchange (FX)
14 1 (0.36%) SecurID
Operating Systems
1 240 (86.33%) Windows
2 123 (44.24%) Windows 7
3 51 (18.35%) Windows Server
4 45 (16.19%) Android
5 40 (14.39%) Windows Server 2008
6 35 (12.59%) Windows 8
7 28 (10.07%) Windows XP
8 26 (9.35%) Windows Server 2012
9 18 (6.47%) Windows Server 2003
10 12 (4.32%) Windows 10
11 9 (3.24%) Windows Vista
12 8 (2.88%) Apple iOS
13 5 (1.80%) Linux
13 5 (1.80%) Mac OS X
14 2 (0.72%) Mac OS
15 1 (0.36%) Windows 2000 Server
15 1 (0.36%) Windows Mobile
15 1 (0.36%) Windows Phone
Processes & Methodologies
1 63 (22.66%) ITIL
2 19 (6.83%) Problem Management
3 12 (4.32%) Incident Management
3 12 (4.32%) Wealth Management
4 10 (3.60%) Investment Management
5 8 (2.88%) ITIL V3
6 7 (2.52%) CRM
6 7 (2.52%) IT Audit
7 6 (2.16%) Document Management
8 5 (1.80%) Change Management
9 4 (1.44%) Continuous Improvement
9 4 (1.44%) Direct Marketing
9 4 (1.44%) Root Cause Analysis
9 4 (1.44%) Time Management
9 4 (1.44%) Validation
10 3 (1.08%) Application Packaging
10 3 (1.08%) Disaster Recovery
10 3 (1.08%) Fund Management
10 3 (1.08%) ISMS
10 3 (1.08%) Service Delivery
Programming Languages
1 40 (14.39%) SQL
2 23 (8.27%) PowerShell
3 7 (2.52%) VB.NET
3 7 (2.52%) VBScript
4 5 (1.80%) Perl
5 4 (1.44%) C#
5 4 (1.44%) JavaScript
6 2 (0.72%) VBA
7 1 (0.36%) C
7 1 (0.36%) Java
Qualifications
1 54 (19.42%) Degree
2 43 (15.47%) Microsoft Certification
3 21 (7.55%) MCSE
4 18 (6.47%) MCSA
5 14 (5.04%) MCP
6 9 (3.24%) ITIL Certification
6 9 (3.24%) MCITP
7 8 (2.88%) CCNA
7 8 (2.88%) Cisco Certification
8 3 (1.08%) Citrix Certification
8 3 (1.08%) ITIL Foundation Certificate
8 3 (1.08%) MOS
9 1 (0.36%) CCA
9 1 (0.36%) CCNP
9 1 (0.36%) HNC
9 1 (0.36%) MCDST
Quality Assurance & Compliance
1 10 (3.60%) SLA
2 3 (1.08%) ISO/IEC 27001
System Software
1 157 (56.47%) Active Directory
2 48 (17.27%) VMware Infrastructure
3 23 (8.27%) XenApp
4 12 (4.32%) Hyper-V
5 10 (3.60%) XenDesktop
6 7 (2.52%) VMware ESX
7 6 (2.16%) Xen
8 5 (1.80%) Citrix Presentation Server
9 3 (1.08%) VMware Workstation
10 2 (0.72%) BitLocker
10 2 (0.72%) Firmware
10 2 (0.72%) Microsoft Virtual Server
10 2 (0.72%) vSphere
11 1 (0.36%) Microsoft App-V
11 1 (0.36%) VirtualBox
11 1 (0.36%) VMware Server
Systems Management
1 62 (22.30%) SCCM
2 7 (2.52%) Systems Management Server (SMS)
3 4 (1.44%) Backup Exec
4 3 (1.08%) DameWare
4 3 (1.08%) Norton AntiVirus
4 3 (1.08%) SCOrch
5 2 (0.72%) Cisco CUCM
5 2 (0.72%) Symantec Endpoint Protection
6 1 (0.36%) AirWatch
6 1 (0.36%) PaperCut
6 1 (0.36%) SCOM
6 1 (0.36%) Symantec Enterprise Vault
6 1 (0.36%) WSUS
Vendors
1 158 (56.83%) Microsoft
2 92 (33.09%) Citrix
3 61 (21.94%) VMware
4 49 (17.63%) Bloomberg
5 28 (10.07%) Cisco
6 25 (8.99%) HP
7 22 (7.91%) Reuters
8 18 (6.47%) Atlassian
9 15 (5.40%) Dell
10 12 (4.32%) Avaya
11 11 (3.96%) Apple
12 10 (3.60%) Wyse
13 8 (2.88%) iManage
14 7 (2.52%) Symantec
15 4 (1.44%) FactSet
15 4 (1.44%) IBM
16 3 (1.08%) Adobe
16 3 (1.08%) Intel
16 3 (1.08%) Intel Security
17 2 (0.72%) Sophos
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