The table below looks at the statistics for the Desktop Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Analyst in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Desktop Support Analyst
Rank 528 538 550
Rank change year-on-year
+10 +12
Permanent jobs requiring a Desktop Support Analyst 100 115 62
As % of all permanent IT jobs located in London 0.23% 0.24% 0.14%
As % of the Job Titles category 0.24% 0.25% 0.15%
Number of salaries quoted 88 95 53
Average salary £32,500 £31,000 £34,000
Average salary % change year-on-year
+4.83% -8.82%
90% offered a salary of more than £24,350 £25,400 £24,600
10% offered a salary of more than £42,500 £38,100 £40,000
UK excluding London average salary £26,000 £25,000 £22,500
% change year-on-year
+4.00% +11.11%
Desktop Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41387 45218 41435
As % of all permanent IT jobs located in London 93.27% 93.48% 93.50%
Number of salaries quoted 35090 38008 34671
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend in London

Desktop Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Analyst across the London region.

Desktop Support Analyst Salary Trend in London

Desktop Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Desktop Support Analyst across the London region over the 3 months to 29 July 2015.

Desktop Support Analyst Salary Histogram in London

Desktop Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Analyst within the London region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +13 23 £33,500 +4.68% 1
Ilford - 1 £22,500 -
Kingston Upon Thames - 1 £27,500 -
Canary Wharf - 1 £24,500 -
Desktop Support Analyst
England

Desktop Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 29 July 2015, IT jobs across the London region that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title.

1 206 (81.75%) Windows
2 152 (60.32%) Microsoft
2 152 (60.32%) Active Directory
3 146 (57.94%) Windows 7
4 100 (39.68%) Finance
5 95 (37.70%) MS Office
6 92 (36.51%) ITIL
7 82 (32.54%) Blackberry
8 62 (24.60%) Citrix
9 57 (22.62%) MS Excel
10 55 (21.83%) Banking
11 50 (19.84%) Microsoft Certification
12 49 (19.44%) MCP
13 47 (18.65%) Service Management
14 43 (17.06%) Front Office
14 43 (17.06%) MCSE
14 43 (17.06%) Investment Banking
15 42 (16.67%) MS Exchange
15 42 (16.67%) Financial Institution
16 41 (16.27%) Service Delivery
17 40 (15.87%) ServiceNow
18 39 (15.48%) Business Continuity
18 39 (15.48%) Hedge funds
19 38 (15.08%) Degree
19 38 (15.08%) Windows XP
19 38 (15.08%) Business Continuity Management
20 33 (13.10%) SCCM
21 30 (11.90%) SharePoint
22 28 (11.11%) Bloomberg
23 27 (10.71%) Law

Desktop Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 29 July 2015, IT jobs across the London region that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 42 (16.67%) MS Exchange
2 30 (11.90%) SharePoint
3 24 (9.52%) Exchange Server 2010
4 22 (8.73%) Blackberry Enterprise Server
5 12 (4.76%) Exchange Server 2007
6 7 (2.78%) Exchange Server 2013
7 5 (1.98%) Lync
7 5 (1.98%) Exchange Server 2003
7 5 (1.98%) WorkSite
8 3 (1.19%) Apache
8 3 (1.19%) IIS
9 2 (0.79%) IBM Notes
9 2 (0.79%) SharePoint 2010
10 1 (0.40%) SharePoint 2013
Applications
1 95 (37.70%) MS Office
2 57 (22.62%) MS Excel
3 5 (1.98%) MS PowerPoint
4 3 (1.19%) Acrobat
5 1 (0.40%) AutoCAD
5 1 (0.40%) Adobe Illustrator
5 1 (0.40%) Revit
5 1 (0.40%) SketchUp
5 1 (0.40%) Final Cut Pro
5 1 (0.40%) Photoshop
Business Applications
1 1 (0.40%) assyst
1 1 (0.40%) Dynamics CRM
Cloud Services
1 6 (2.38%) Office 365
2 1 (0.40%) SaaS
2 1 (0.40%) Google Apps
Communications & Networking
1 27 (10.71%) TCP/IP
2 25 (9.92%) DHCP
3 18 (7.14%) VPN
4 15 (5.95%) LAN
5 13 (5.16%) WAN
6 11 (4.37%) Wireless
7 9 (3.57%) Firewall
7 9 (3.57%) DNS
8 8 (3.17%) Network Security
9 7 (2.78%) VoIP
9 7 (2.78%) IP Telephony
10 5 (1.98%) Wi-Fi
10 5 (1.98%) ADSL
11 4 (1.59%) SSL
11 4 (1.59%) Internet
12 3 (1.19%) Ethernet
12 3 (1.19%) Broadband
13 2 (0.79%) SAN
13 2 (0.79%) VLAN
13 2 (0.79%) iSCSI
Database & Business Intelligence
1 2 (0.79%) SQL Server
1 2 (0.79%) RDBMS
1 2 (0.79%) Relational Database
2 1 (0.40%) SQL Server 2005
2 1 (0.40%) SQL Server 2008
2 1 (0.40%) SQL Server 2012
Development Applications
1 16 (6.35%) JIRA
2 3 (1.19%) Ant
3 1 (0.40%) AdminStudio
General
1 100 (39.68%) Finance
2 55 (21.83%) Banking
3 43 (17.06%) Front Office
3 43 (17.06%) Investment Banking
4 42 (16.67%) Financial Institution
5 27 (10.71%) Law
6 16 (6.35%) Legal
7 9 (3.57%) Back Office
8 4 (1.59%) Retail
9 3 (1.19%) Telecoms
10 1 (0.40%) Multimedia
10 1 (0.40%) Manufacturing
10 1 (0.40%) Advertising
Libraries, Frameworks & Software Standards
1 1 (0.40%) .NET
1 1 (0.40%) Web Services
1 1 (0.40%) Application Packaging
1 1 (0.40%) LINQ
Miscellaneous
1 82 (32.54%) Blackberry
2 39 (15.48%) Hedge funds
3 21 (8.33%) Computer Science
4 20 (7.94%) Mathematics
5 15 (5.95%) Video Conferencing
6 8 (3.17%) iPhone
7 3 (1.19%) Analytical Skills
7 3 (1.19%) iPad
7 3 (1.19%) Fixed Income
8 2 (0.79%) Thin Client
8 2 (0.79%) Data Protection Act
8 2 (0.79%) Fat Client
8 2 (0.79%) Data Centre
9 1 (0.40%) EqualLogic
9 1 (0.40%) Wiki
9 1 (0.40%) Smartphone
Operating Systems
1 206 (81.75%) Windows
2 146 (57.94%) Windows 7
3 38 (15.08%) Windows XP
4 23 (9.13%) Windows 8
5 15 (5.95%) Android
6 14 (5.56%) Windows Server 2008
7 11 (4.37%) Windows Server 2003
8 8 (3.17%) Mac OS X
9 7 (2.78%) Windows Vista
10 5 (1.98%) Apple iOS
10 5 (1.98%) Linux
11 3 (1.19%) Windows Mobile
11 3 (1.19%) Mac OS
11 3 (1.19%) Windows Server 2012
12 1 (0.40%) Windows Phone
12 1 (0.40%) Windows 2000 Server
Processes & Methodologies
1 92 (36.51%) ITIL
2 47 (18.65%) Service Management
3 41 (16.27%) Service Delivery
4 39 (15.48%) Business Continuity
5 38 (15.08%) Business Continuity Management
6 20 (7.94%) Investment Management
7 11 (4.37%) Asset Management
8 10 (3.97%) Information Security
9 8 (3.17%) Document Management
10 6 (2.38%) Software Distribution
11 5 (1.98%) Fund Management
11 5 (1.98%) Problem Management
12 4 (1.59%) Continuous Improvement
12 4 (1.59%) Change Control
12 4 (1.59%) Incident Management
12 4 (1.59%) ISMS
13 3 (1.19%) Data Protection
13 3 (1.19%) Root Cause Analysis
13 3 (1.19%) Change Management
13 3 (1.19%) Configuration Management
Programming Languages
1 21 (8.33%) SQL
2 4 (1.59%) C
2 4 (1.59%) PowerShell
3 2 (0.79%) VBScript
4 1 (0.40%) VB
4 1 (0.40%) VB.NET
4 1 (0.40%) VBA
Qualifications
1 50 (19.84%) Microsoft Certification
2 49 (19.44%) MCP
3 43 (17.06%) MCSE
4 38 (15.08%) Degree
5 10 (3.97%) ITIL Certification
6 6 (2.38%) MCITP
7 5 (1.98%) A+ Certification
8 4 (1.59%) MCDST
9 3 (1.19%) MOS
9 3 (1.19%) MCSA
10 1 (0.40%) CCNA
10 1 (0.40%) Cisco Certification
10 1 (0.40%) CISM
10 1 (0.40%) ACSP
Quality Assurance & Compliance
1 6 (2.38%) SLA
2 4 (1.59%) ISO/IEC 27001
System Software
1 152 (60.32%) Active Directory
2 13 (5.16%) XenApp
3 10 (3.97%) VMware Infrastructure
4 7 (2.78%) Citrix Presentation Server
5 5 (1.98%) Microsoft App-V
5 5 (1.98%) vSphere
6 3 (1.19%) Hyper-V
7 2 (0.79%) XenDesktop
7 2 (0.79%) Terminal Services
7 2 (0.79%) VMware Workstation
8 1 (0.40%) qmail
8 1 (0.40%) VMware ESXi
Systems Management
1 33 (13.10%) SCCM
2 4 (1.59%) DameWare
3 3 (1.19%) MAILsweeper
3 3 (1.19%) AirWatch
4 2 (0.79%) Norton AntiVirus
5 1 (0.40%) Backup Exec
5 1 (0.40%) WSUS
5 1 (0.40%) HP Data Protector
Vendors
1 152 (60.32%) Microsoft
2 62 (24.60%) Citrix
3 40 (15.87%) ServiceNow
4 28 (11.11%) Bloomberg
5 25 (9.92%) HP
6 20 (7.94%) VMware
7 18 (7.14%) Reuters
8 16 (6.35%) Atlassian
8 16 (6.35%) Avaya
9 12 (4.76%) Altiris
10 11 (4.37%) Remedy
10 11 (4.37%) Dell
11 10 (3.97%) Apple
12 9 (3.57%) Cisco
13 8 (3.17%) LANDesk
14 7 (2.78%) IBM
14 7 (2.78%) Adobe
15 6 (2.38%) MobileIron
16 4 (1.59%) Bomgar
16 4 (1.59%) Symantec
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