The table below looks at the statistics for the Desktop Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Analyst in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Desktop Support Analyst
Rank 366 360 323
Rank change year-on-year
-6 -37
Contract jobs requiring a Desktop Support Analyst 63 65 85
As % of all contract IT jobs located in London 0.26% 0.26% 0.33%
As % of the Job Titles category 0.28% 0.28% 0.35%
Number of daily rates quoted 42 36 34
Average daily rate
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of your Daily Rate
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£160 £180 £160
Average daily rate % change year-on-year
-11.11% +12.50%
90% offered a daily rate of more than £127 £131 £127
10% offered a daily rate of more than £220 £300 £224
UK excluding London average daily rate £140 £168 £170
% change year-on-year
-16.41% -1.47%
Number of hourly rates quoted 12 15 35
Average hourly rate £17.00 £21.00 £20.00
Average hourly rate % change year-on-year
-19.04% +5.00%
90% offered a hourly rate of more than £14.50 £15.40 £16.35
10% offered a hourly rate of more than £133.50 £23.80 £25.70
UK excluding London average hourly rate £15.00 £14.50 £15.00
% change year-on-year
+3.44% -3.33%
Desktop Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
22577 23003 24025
As % of all contract IT jobs located in London 92.29% 92.96% 93.06%
Number of daily rates quoted 15594 15798 15792
Average daily rate £425 £430 £425
Average daily rate % change year-on-year
-1.16% +1.17%
90% offered a daily rate of more than £270 £270 £265
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £360 £350 £345
% change year-on-year
+2.85% +1.44%
Number of hourly rates quoted 430 435 616
Average hourly rate £17.50 £19.50 £20.00
Average hourly rate % change year-on-year
-10.25% -2.50%
90% offered a hourly rate of more than £12.00 £13.00 £12.00
10% offered a hourly rate of more than £42.50 £45.00 £45.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Desktop Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend in London

Desktop Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Analyst across the London region.

Desktop Support Analyst Daily Rate Trend in London

Desktop Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Analyst across the London region over the 3 months to 18 September 2014.

Desktop Support Analyst Daily Rate Histogram in London

Desktop Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Analyst across the London region.

Desktop Support Analyst Hourly Rate Trend in London

Desktop Support Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Analyst across the London region over the 3 months to 18 September 2014.

Desktop Support Analyst Hourly Rate Histogram in London

Desktop Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Analyst within the London region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +30 28 £180 -5.26% 3
Wembley - 1 £150 -
Chessington - - - -
Croydon - - - -
Desktop Support Analyst
England

Desktop Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 18 September 2014, IT contractor jobs across the London region that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Analyst in their job title.

1 107 (83.59%) Windows
2 78 (60.94%) Windows 7
3 73 (57.03%) Active Directory
4 54 (42.19%) MS Office
5 51 (39.84%) Microsoft
6 34 (26.56%) Windows XP
7 28 (21.88%) MS Exchange
7 28 (21.88%) MS Excel
8 27 (21.09%) Citrix
9 26 (20.31%) ITIL
10 25 (19.53%) Finance
11 22 (17.19%) Blackberry
11 22 (17.19%) Windows Server 2008
12 21 (16.41%) VMware
13 19 (14.84%) Microsoft Certification
14 17 (13.28%) MCP
14 17 (13.28%) Legal
15 14 (10.94%) SCCM
16 13 (10.16%) Exchange Server 2010
16 13 (10.16%) Windows Server 2003
17 12 (9.38%) Lotus
17 12 (9.38%) IBM Notes
18 11 (8.59%) iPhone
18 11 (8.59%) VMware Infrastructure
19 10 (7.81%) Windows 8
19 10 (7.81%) TCP/IP
19 10 (7.81%) Apple
19 10 (7.81%) Law
20 9 (7.03%) Handset
20 9 (7.03%) IP Telephony

Desktop Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 18 September 2014, IT contractor jobs across the London region that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (21.88%) MS Exchange
2 13 (10.16%) Exchange Server 2010
3 12 (9.38%) IBM Notes
4 7 (5.47%) Exchange Server 2007
5 4 (3.13%) WorkSite
5 4 (3.13%) Blackberry Enterprise Server
6 3 (2.34%) Exchange Server 2003
6 3 (2.34%) Lync
7 2 (1.56%) Lotus Domino
7 2 (1.56%) SharePoint
8 1 (0.78%) IIS
Applications
1 54 (42.19%) MS Office
2 28 (21.88%) MS Excel
3 1 (0.78%) MS PowerPoint
3 1 (0.78%) Adobe Captivate
Business Applications
1 2 (1.56%) assyst
1 2 (1.56%) Cerner Millennium
2 1 (0.78%) ReMetrica
2 1 (0.78%) LatentZero
Cloud Services
1 5 (3.91%) Office 365
2 1 (0.78%) SaaS
2 1 (0.78%) Google Apps
Communications & Networking
1 10 (7.81%) TCP/IP
2 9 (7.03%) LAN
2 9 (7.03%) IP Telephony
3 5 (3.91%) Internet
3 5 (3.91%) VoIP
3 5 (3.91%) WAN
3 5 (3.91%) DHCP
3 5 (3.91%) DNS
4 4 (3.13%) Wireless
5 2 (1.56%) Structured Cabling
5 2 (1.56%) Firewall
5 2 (1.56%) BIG-IP
5 2 (1.56%) VPN
5 2 (1.56%) Ethernet
6 1 (0.78%) FTP
6 1 (0.78%) SAN
6 1 (0.78%) NAS
6 1 (0.78%) Wi-Fi
Database & Business Intelligence
1 2 (1.56%) SQL Server
2 1 (0.78%) SQL Server 2005
2 1 (0.78%) SQL Server 2008
2 1 (0.78%) Oracle Database
General
1 25 (19.53%) Finance
2 17 (13.28%) Legal
3 10 (7.81%) Law
4 8 (6.25%) Banking
5 4 (3.13%) Manufacturing
6 3 (2.34%) Financial Institution
7 2 (1.56%) Back Office
7 2 (1.56%) Telecoms
8 1 (0.78%) Front Office
8 1 (0.78%) Advertising
8 1 (0.78%) Retail
8 1 (0.78%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (0.78%) Flash
1 1 (0.78%) WAP
Miscellaneous
1 22 (17.19%) Blackberry
2 11 (8.59%) iPhone
3 9 (7.03%) Handset
4 8 (6.25%) Analytical Skills
5 3 (2.34%) Fat Client
5 3 (2.34%) Video Conferencing
5 3 (2.34%) FMCG
5 3 (2.34%) Smartphone
5 3 (2.34%) Thin Client
6 2 (1.56%) NHS
6 2 (1.56%) CMDB
6 2 (1.56%) PDA
7 1 (0.78%) Statistics
7 1 (0.78%) Computer Science
7 1 (0.78%) Smartcard
7 1 (0.78%) iPad
7 1 (0.78%) Hedge funds
Operating Systems
1 107 (83.59%) Windows
2 78 (60.94%) Windows 7
3 34 (26.56%) Windows XP
4 22 (17.19%) Windows Server 2008
5 13 (10.16%) Windows Server 2003
6 10 (7.81%) Windows 8
7 8 (6.25%) Android
8 6 (4.69%) Windows Vista
9 3 (2.34%) Mac OS X
10 2 (1.56%) Mac OS
10 2 (1.56%) Apple iOS
11 1 (0.78%) Linux
11 1 (0.78%) Windows 2000
11 1 (0.78%) Mac OS X Server
11 1 (0.78%) UNIX
Processes & Methodologies
1 26 (20.31%) ITIL
2 5 (3.91%) Problem Management
3 4 (3.13%) Document Management
3 4 (3.13%) Business Continuity
3 4 (3.13%) Project Management
3 4 (3.13%) Time Management
4 3 (2.34%) Configuration Management
4 3 (2.34%) Asset Management
5 2 (1.56%) Validation
5 2 (1.56%) Migration
5 2 (1.56%) CRM
5 2 (1.56%) ERP
5 2 (1.56%) Service Delivery
5 2 (1.56%) Network Management
5 2 (1.56%) Change Control
5 2 (1.56%) Root Cause Analysis
6 1 (0.78%) Software Deployment
6 1 (0.78%) Infrastructure Management
6 1 (0.78%) Line Management
6 1 (0.78%) Mentoring
Programming Languages
1 4 (3.13%) SQL
2 1 (0.78%) VBA
2 1 (0.78%) PowerShell
2 1 (0.78%) C#
Qualifications
1 19 (14.84%) Microsoft Certification
2 17 (13.28%) MCP
3 9 (7.03%) Degree
4 6 (4.69%) MCSA
5 4 (3.13%) MCTS
5 4 (3.13%) ITIL Certification
6 3 (2.34%) A+ Certification
6 3 (2.34%) Security Cleared
7 2 (1.56%) MCDST
7 2 (1.56%) CCNP
7 2 (1.56%) CCNA
7 2 (1.56%) Cisco Certification
7 2 (1.56%) Network+ Certification
7 2 (1.56%) MCITP
7 2 (1.56%) SC Cleared
8 1 (0.78%) MOS
8 1 (0.78%) VMware Certified Professional (VCP)
8 1 (0.78%) Dell Certification
8 1 (0.78%) MCSE
Quality Assurance & Compliance
1 5 (3.91%) SLA
2 1 (0.78%) Sarbanes-Oxley
2 1 (0.78%) Dodd-Frank
System Software
1 73 (57.03%) Active Directory
2 11 (8.59%) VMware Infrastructure
3 9 (7.03%) Terminal Services
4 5 (3.91%) XenApp
5 3 (2.34%) XenDesktop
5 3 (2.34%) VMware ESX
6 1 (0.78%) Citrix Presentation Server
6 1 (0.78%) Terminal Server
6 1 (0.78%) vSphere
6 1 (0.78%) VMware ESXi
Systems Management
1 14 (10.94%) SCCM
2 2 (1.56%) WSUS
3 1 (0.78%) Symantec Enterprise Vault
3 1 (0.78%) Systems Management Server (SMS)
3 1 (0.78%) Norton AntiVirus
Vendors
1 51 (39.84%) Microsoft
2 27 (21.09%) Citrix
3 21 (16.41%) VMware
4 12 (9.38%) Lotus
5 10 (7.81%) Apple
6 9 (7.03%) Cisco
7 7 (5.47%) Bloomberg
8 5 (3.91%) Interwoven
9 4 (3.13%) SAP
10 3 (2.34%) Avaya
10 3 (2.34%) Reuters
10 3 (2.34%) HP
11 2 (1.56%) Dell
11 2 (1.56%) Symantec
11 2 (1.56%) Remedy
11 2 (1.56%) Cerner
11 2 (1.56%) Oracle
11 2 (1.56%) Google
11 2 (1.56%) Acronis
11 2 (1.56%) F5
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