The table below looks at the statistics for the Desktop Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Analyst in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Desktop Support Analyst
Rank 344 368 320
Rank change year-on-year
+24 -48
Contract jobs requiring a Desktop Support Analyst 65 56 96
As % of all contract IT jobs located in London 0.27% 0.22% 0.37%
As % of the Job Titles category 0.29% 0.24% 0.39%
Number of daily rates quoted 43 30 48
Average daily rate
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£160 £173 £165
Average daily rate % change year-on-year
-7.24% +4.54%
90% offered a daily rate of more than £121 £127 £130
10% offered a daily rate of more than £247 £300 £215
UK excluding London average daily rate £140 £170 £150
% change year-on-year
-17.64% +13.33%
Number of hourly rates quoted 14 12 36
Average hourly rate £18.44 £21.00 £21.00
Average hourly rate % change year-on-year
-12.20% -
90% offered a hourly rate of more than £14.50 £16.00 £16.13
10% offered a hourly rate of more than £110.50 £23.95 £27.50
UK excluding London average hourly rate £15.25 £16.00 £14.50
% change year-on-year
-4.68% +10.34%
Desktop Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
22473 23388 24374
As % of all contract IT jobs located in London 92.57% 92.79% 93.15%
Number of daily rates quoted 15289 16042 15998
Average daily rate £425 £438 £425
Average daily rate % change year-on-year
-2.85% +2.94%
90% offered a daily rate of more than £274 £275 £265
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 430 455 623
Average hourly rate £17.50 £19.29 £20.00
Average hourly rate % change year-on-year
-9.25% -3.57%
90% offered a hourly rate of more than £11.50 £13.00 £13.00
10% offered a hourly rate of more than £45.00 £40.00 £45.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

Desktop Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend in London

Desktop Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Analyst across the London region.

Desktop Support Analyst Daily Rate Trend in London

Desktop Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Analyst across the London region over the 3 months to 22 August 2014.

Desktop Support Analyst Daily Rate Histogram in London

Desktop Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Analyst across the London region.

Desktop Support Analyst Hourly Rate Trend in London

Desktop Support Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Analyst across the London region over the 3 months to 22 August 2014.

Desktop Support Analyst Hourly Rate Histogram in London

Desktop Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Analyst within the London region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +45 31 £190 +2.70% 2
Croydon - - - -
Desktop Support Analyst
England

Desktop Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 22 August 2014, IT contractor jobs across the London region that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Analyst in their job title.

1 98 (83.05%) Windows
2 70 (59.32%) Windows 7
3 68 (57.63%) Active Directory
4 48 (40.68%) MS Office
5 45 (38.14%) Microsoft
6 34 (28.81%) Windows XP
7 29 (24.58%) MS Excel
8 27 (22.88%) MS Exchange
9 25 (21.19%) Citrix
10 24 (20.34%) ITIL
10 24 (20.34%) Finance
11 22 (18.64%) VMware
11 22 (18.64%) Blackberry
12 18 (15.25%) Windows Server 2008
13 15 (12.71%) Microsoft Certification
14 14 (11.86%) VMware Infrastructure
14 14 (11.86%) SCCM
15 13 (11.02%) Lotus
15 13 (11.02%) Windows Server 2003
15 13 (11.02%) IBM Notes
15 13 (11.02%) Legal
16 12 (10.17%) Exchange Server 2010
17 11 (9.32%) MCP
17 11 (9.32%) Apple
18 10 (8.47%) Terminal Services
18 10 (8.47%) TCP/IP
18 10 (8.47%) IP Telephony
18 10 (8.47%) iPhone
19 9 (7.63%) Banking
19 9 (7.63%) Law

Desktop Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 22 August 2014, IT contractor jobs across the London region that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (22.88%) MS Exchange
2 13 (11.02%) IBM Notes
3 12 (10.17%) Exchange Server 2010
4 7 (5.93%) Exchange Server 2007
5 4 (3.39%) WorkSite
5 4 (3.39%) Blackberry Enterprise Server
6 3 (2.54%) Exchange Server 2003
7 2 (1.69%) Lync
7 2 (1.69%) SharePoint
7 2 (1.69%) Lotus Domino
8 1 (0.85%) IIS
8 1 (0.85%) SharePoint 2010
Applications
1 48 (40.68%) MS Office
2 29 (24.58%) MS Excel
3 4 (3.39%) MS PowerPoint
4 1 (0.85%) Adobe Captivate
4 1 (0.85%) MS Project
4 1 (0.85%) MS Visio
Business Applications
1 1 (0.85%) LatentZero
1 1 (0.85%) Cerner Millennium
1 1 (0.85%) ReMetrica
Cloud Services
1 5 (4.24%) Office 365
2 1 (0.85%) Google Apps
Communications & Networking
1 10 (8.47%) TCP/IP
1 10 (8.47%) IP Telephony
2 8 (6.78%) LAN
3 5 (4.24%) Wireless
3 5 (4.24%) DNS
3 5 (4.24%) WAN
3 5 (4.24%) DHCP
4 4 (3.39%) VoIP
4 4 (3.39%) Internet
5 3 (2.54%) VPN
6 1 (0.85%) Wi-Fi
6 1 (0.85%) SAN
6 1 (0.85%) Ethernet
6 1 (0.85%) FTP
6 1 (0.85%) NAS
6 1 (0.85%) Structured Cabling
Database & Business Intelligence
1 2 (1.69%) SQL Server
2 1 (0.85%) SQL Server 2005
2 1 (0.85%) SQL Server 2008
2 1 (0.85%) Oracle Database
General
1 24 (20.34%) Finance
2 13 (11.02%) Legal
3 9 (7.63%) Banking
3 9 (7.63%) Law
4 4 (3.39%) Financial Institution
5 2 (1.69%) Back Office
6 1 (0.85%) Retail
6 1 (0.85%) Investment Banking
6 1 (0.85%) Telecoms
6 1 (0.85%) Front Office
6 1 (0.85%) Advertising
Libraries, Frameworks & Software Standards
1 1 (0.85%) Flash
1 1 (0.85%) WAP
Miscellaneous
1 22 (18.64%) Blackberry
2 10 (8.47%) iPhone
3 9 (7.63%) Handset
4 3 (2.54%) Video Conferencing
5 2 (1.69%) Fat Client
5 2 (1.69%) CMDB
5 2 (1.69%) PDA
5 2 (1.69%) Thin Client
6 1 (0.85%) Smartcard
6 1 (0.85%) NHS
6 1 (0.85%) Hedge funds
Operating Systems
1 98 (83.05%) Windows
2 70 (59.32%) Windows 7
3 34 (28.81%) Windows XP
4 18 (15.25%) Windows Server 2008
5 13 (11.02%) Windows Server 2003
6 7 (5.93%) Android
6 7 (5.93%) Windows 8
7 6 (5.08%) Windows Vista
8 4 (3.39%) Mac OS X
9 2 (1.69%) Apple iOS
9 2 (1.69%) Mac OS
10 1 (0.85%) UNIX
10 1 (0.85%) Linux
10 1 (0.85%) Windows 2000
10 1 (0.85%) Mac OS X Server
Processes & Methodologies
1 24 (20.34%) ITIL
2 5 (4.24%) Asset Management
3 4 (3.39%) Business Continuity
3 4 (3.39%) Document Management
4 3 (2.54%) Service Delivery
4 3 (2.54%) Configuration Management
4 3 (2.54%) Project Management
4 3 (2.54%) Time Management
5 2 (1.69%) Change Control
5 2 (1.69%) Root Cause Analysis
5 2 (1.69%) Problem Management
5 2 (1.69%) Validation
5 2 (1.69%) Migration
6 1 (0.85%) Software Testing
6 1 (0.85%) Service Management
6 1 (0.85%) Change Management
6 1 (0.85%) Disaster Recovery
6 1 (0.85%) ITSM
6 1 (0.85%) CRM
6 1 (0.85%) Investment Management
Programming Languages
1 5 (4.24%) SQL
2 1 (0.85%) VBA
2 1 (0.85%) C#
2 1 (0.85%) PowerShell
Qualifications
1 15 (12.71%) Microsoft Certification
2 11 (9.32%) MCP
3 8 (6.78%) Degree
4 4 (3.39%) MCTS
5 3 (2.54%) ITIL Certification
5 3 (2.54%) Security Cleared
6 2 (1.69%) SC Cleared
6 2 (1.69%) MCDST
6 2 (1.69%) MCSA
7 1 (0.85%) MOS
7 1 (0.85%) VMware Certified Professional (VCP)
7 1 (0.85%) Dell Certification
7 1 (0.85%) A+ Certification
Quality Assurance & Compliance
1 5 (4.24%) SLA
System Software
1 68 (57.63%) Active Directory
2 14 (11.86%) VMware Infrastructure
3 10 (8.47%) Terminal Services
4 4 (3.39%) XenApp
5 3 (2.54%) XenDesktop
6 1 (0.85%) VMware ESX
6 1 (0.85%) Terminal Server
6 1 (0.85%) Citrix Presentation Server
6 1 (0.85%) vSphere
6 1 (0.85%) VMware ESXi
Systems Management
1 14 (11.86%) SCCM
2 1 (0.85%) Systems Management Server (SMS)
2 1 (0.85%) Norton AntiVirus
2 1 (0.85%) MIMEsweeper
2 1 (0.85%) Symantec Enterprise Vault
Vendors
1 45 (38.14%) Microsoft
2 25 (21.19%) Citrix
3 22 (18.64%) VMware
4 13 (11.02%) Lotus
5 11 (9.32%) Apple
6 8 (6.78%) Bloomberg
7 7 (5.93%) Cisco
8 5 (4.24%) Interwoven
9 4 (3.39%) Reuters
10 3 (2.54%) HP
11 2 (1.69%) Acronis
11 2 (1.69%) Oracle
11 2 (1.69%) Dell
11 2 (1.69%) Avaya
11 2 (1.69%) Symantec
11 2 (1.69%) Remedy
12 1 (0.85%) Altiris
12 1 (0.85%) Google
12 1 (0.85%) Wyse
12 1 (0.85%) McAfee
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