The table below looks at the statistics for the Desktop Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Analyst in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Desktop Support Analyst
Rank 358 345 378
Rank change year-on-year
-13 +33
Contract jobs requiring a Desktop Support Analyst 48 64 37
As % of all contract IT jobs located in London 0.21% 0.28% 0.16%
As % of the Job Titles category 0.23% 0.30% 0.17%
Number of daily rates quoted 31 45 23
Average daily rate
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of your Daily Rate
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£140 £150 £175
Average daily rate % change year-on-year
-6.66% -14.28%
90% offered a daily rate of more than £120 £110 £150
10% offered a daily rate of more than £175 £230 £275
UK excluding London average daily rate £150 £170 £163
% change year-on-year
-11.76% +4.61%
Number of hourly rates quoted 7 11 7
Average hourly rate £19.88 £20.00 £21.00
Average hourly rate % change year-on-year
-0.62% -4.76%
90% offered a hourly rate of more than £17.70 £14.50 £16.00
10% offered a hourly rate of more than £21.90 £22.50 £22.50
UK excluding London average hourly rate £15.00 £13.38 £15.50
% change year-on-year
+12.14% -13.70%
Desktop Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21158 21596 21711
As % of all contract IT jobs located in London 91.94% 92.92% 92.43%
Number of daily rates quoted 14783 14965 14719
Average daily rate £450 £425 £450
Average daily rate % change year-on-year
+5.88% -5.55%
90% offered a daily rate of more than £275 £265 £275
10% offered a daily rate of more than £613 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 357 391 469
Average hourly rate £19.00 £17.50 £20.00
Average hourly rate % change year-on-year
+8.57% -12.50%
90% offered a hourly rate of more than £11.72 £11.00 £12.28
10% offered a hourly rate of more than £43.40 £35.00 £45.00
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

Desktop Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend in London

Desktop Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Analyst across the London region.

Desktop Support Analyst Daily Rate Trend in London

Desktop Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Analyst across the London region.

Desktop Support Analyst Hourly Rate Trend in London

Desktop Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Analyst within the London region over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -20 10 £140 -15.15% 3
Welling - 2 £110 -
Feltham - 1 - -
Desktop Support Analyst
England

Desktop Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 2 July 2015, IT contractor jobs across the London region that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Analyst in their job title.

1 82 (86.32%) Windows
2 59 (62.11%) Windows 7
3 55 (57.89%) Active Directory
4 44 (46.32%) Microsoft
5 34 (35.79%) MS Office
6 30 (31.58%) MS Excel
7 29 (30.53%) ITIL
8 23 (24.21%) Windows Server 2008
9 21 (22.11%) Windows XP
9 21 (22.11%) Microsoft Certification
9 21 (22.11%) Blackberry
10 17 (17.89%) MS Exchange
11 16 (16.84%) LAN
11 16 (16.84%) SCCM
12 15 (15.79%) WAN
12 15 (15.79%) TCP/IP
13 14 (14.74%) Windows Server 2003
14 13 (13.68%) Citrix
14 13 (13.68%) Finance
15 12 (12.63%) VMware
15 12 (12.63%) Cisco
16 11 (11.58%) SLA
16 11 (11.58%) MCDST
17 10 (10.53%) VPN
17 10 (10.53%) Windows Server 2012
17 10 (10.53%) Analytical Skills
18 8 (8.42%) Android
18 8 (8.42%) SharePoint
19 7 (7.37%) Mac OS X
19 7 (7.37%) Windows Vista

Desktop Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 2 July 2015, IT contractor jobs across the London region that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (17.89%) MS Exchange
2 8 (8.42%) SharePoint
3 6 (6.32%) Exchange Server 2013
3 6 (6.32%) Blackberry Enterprise Server
4 5 (5.26%) CMS
5 3 (3.16%) IBM Notes
5 3 (3.16%) Exchange Server 2010
6 2 (2.11%) Exchange Server 2007
7 1 (1.05%) SharePoint 2010
7 1 (1.05%) Lync
7 1 (1.05%) Lotus Domino
7 1 (1.05%) Exchange Server 2003
7 1 (1.05%) SharePoint 2013
Applications
1 34 (35.79%) MS Office
2 30 (31.58%) MS Excel
3 4 (4.21%) MS PowerPoint
4 3 (3.16%) MS Visio
5 2 (2.11%) Adobe Creative Suite
Cloud Services
1 6 (6.32%) Office 365
2 1 (1.05%) Google Cloud Platform
Communications & Networking
1 16 (16.84%) LAN
2 15 (15.79%) WAN
2 15 (15.79%) TCP/IP
3 10 (10.53%) VPN
4 5 (5.26%) Firewall
4 5 (5.26%) Cisco IOS
5 3 (3.16%) VoIP
6 2 (2.11%) DHCP
6 2 (2.11%) DNS
7 1 (1.05%) SSL
7 1 (1.05%) SAN
7 1 (1.05%) Wireless
7 1 (1.05%) IP Telephony
Database & Business Intelligence
1 2 (2.11%) SQL Server
General
1 13 (13.68%) Finance
2 7 (7.37%) Law
3 6 (6.32%) Legal
3 6 (6.32%) Retail
4 5 (5.26%) Telecoms
5 4 (4.21%) Banking
6 2 (2.11%) Front Office
6 2 (2.11%) Back Office
Libraries, Frameworks & Software Standards
1 2 (2.11%) LINQ
2 1 (1.05%) Software Packaging
Miscellaneous
1 21 (22.11%) Blackberry
2 10 (10.53%) Analytical Skills
3 4 (4.21%) iPad
4 2 (2.11%) SecurID
4 2 (2.11%) Video Conferencing
4 2 (2.11%) iPhone
5 1 (1.05%) Management Information System
5 1 (1.05%) Handset
5 1 (1.05%) NHS
Operating Systems
1 82 (86.32%) Windows
2 59 (62.11%) Windows 7
3 23 (24.21%) Windows Server 2008
4 21 (22.11%) Windows XP
5 14 (14.74%) Windows Server 2003
6 10 (10.53%) Windows Server 2012
7 8 (8.42%) Android
8 7 (7.37%) Windows Vista
8 7 (7.37%) Mac OS X
9 6 (6.32%) Windows 8
10 4 (4.21%) Apple iOS
11 2 (2.11%) Linux
Processes & Methodologies
1 29 (30.53%) ITIL
2 7 (7.37%) Investment Management
3 5 (5.26%) Change Management
3 5 (5.26%) Document Management
4 3 (3.16%) Migration
4 3 (3.16%) Service Management
4 3 (3.16%) Asset Management
5 2 (2.11%) Problem Management
5 2 (2.11%) Knowledge Management
5 2 (2.11%) Fund Management
6 1 (1.05%) Wealth Management
6 1 (1.05%) Incident Management
6 1 (1.05%) Information Security
6 1 (1.05%) Continuous Improvement
6 1 (1.05%) Change Control
6 1 (1.05%) Mobile Device Management
6 1 (1.05%) Patch Management
6 1 (1.05%) Security Patching
Programming Languages
1 1 (1.05%) Java
1 1 (1.05%) SQL
1 1 (1.05%) VBA
Qualifications
1 21 (22.11%) Microsoft Certification
2 11 (11.58%) MCDST
3 6 (6.32%) MCITP
4 4 (4.21%) MCP
4 4 (4.21%) MCSE
5 3 (3.16%) MOS
5 3 (3.16%) Security Cleared
6 2 (2.11%) MCSA
6 2 (2.11%) SC Cleared
6 2 (2.11%) MCTS
7 1 (1.05%) BC Cleared
Quality Assurance & Compliance
1 11 (11.58%) SLA
System Software
1 55 (57.89%) Active Directory
2 7 (7.37%) VMware Infrastructure
3 5 (5.26%) Microsoft App-V
3 5 (5.26%) vSphere
4 2 (2.11%) XenApp
5 1 (1.05%) NDS
5 1 (1.05%) Hyper-V
5 1 (1.05%) Citrix Presentation Server
5 1 (1.05%) VMware Server
5 1 (1.05%) MetaFrame
5 1 (1.05%) VMware ESX
5 1 (1.05%) VMware ESXi
Systems Management
1 16 (16.84%) SCCM
2 5 (5.26%) AirWatch
2 5 (5.26%) Backup Exec
3 1 (1.05%) TeamSite
3 1 (1.05%) ZENworks
Vendors
1 44 (46.32%) Microsoft
2 13 (13.68%) Citrix
3 12 (12.63%) Cisco
3 12 (12.63%) VMware
4 6 (6.32%) Bloomberg
4 6 (6.32%) Symantec
5 5 (5.26%) Reuters
5 5 (5.26%) Mitel
5 5 (5.26%) Dell
6 4 (4.21%) Apple
7 3 (3.16%) Lotus
8 2 (2.11%) Avaya
8 2 (2.11%) Oracle
8 2 (2.11%) Adobe
8 2 (2.11%) HP
8 2 (2.11%) Sophos
8 2 (2.11%) Wyse
8 2 (2.11%) LANDesk
8 2 (2.11%) Polycom
9 1 (1.05%) Google
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