Service Delivery Manager Jobs in London

Service Delivery Manager
England > London

The median Service Delivery Manager salary in London is £68,338 per year according to job vacancies posted during the 6 months to 9 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 354 544 740
Rank change year-on-year +190 +196 -203
Permanent jobs requiring a Service Delivery Manager 154 69 147
As % of all permanent jobs advertised in London 0.65% 0.20% 0.22%
As % of the Job Titles category 0.69% 0.21% 0.23%
Number of salaries quoted 61 60 143
10th Percentile £43,250 £42,360 £47,500
25th Percentile £52,500 £56,406 £56,250
Median annual salary (50th Percentile) £68,338 £71,500 £65,000
Median % change year-on-year -4.42% +10.00% +18.18%
75th Percentile £78,750 £88,750 £70,000
90th Percentile £80,000 £95,000 £85,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +14.29%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,209 32,673 64,762
% of permanent jobs with a recognized job title 94.13% 94.98% 96.34%
Number of salaries quoted 16,661 24,068 34,399
10th Percentile £38,000 £42,500 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Service Delivery Manager
Job Vacancy Trend in London

Job postings that featured Service Delivery Manager in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Delivery Manager in London

Service Delivery Manager
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Delivery Manager in London.

Salary trend for Service Delivery Manager in London

Service Delivery Manager
Salary Histogram in London

Salary distribution for jobs citing Service Delivery Manager in London over the 6 months to 9 May 2024.

Salary histogram for Service Delivery Manager in London

Service Delivery Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Manager within the London region over the 6 months to 9 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +71 27 £77,500 -8.82% 1
South London - 23 - -
West London - 21 £44,500 - 3
East London +23 8 £55,000 -20.86%
North London - 3 £47,500 - 1
Service Delivery Manager
England

Service Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 9 May 2024, Service Delivery Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Service Delivery Manager in the job title.

1 154 (100.00%) Service Delivery
2 101 (65.58%) Microsoft
3 96 (62.34%) Finance
4 94 (61.04%) Social Skills
5 90 (58.44%) Law
6 86 (55.84%) ServiceNow
7 85 (55.19%) Inclusion and Diversity
7 85 (55.19%) SLA
8 83 (53.90%) Performance Management
9 82 (53.25%) SaaS
9 82 (53.25%) Mentoring
10 78 (50.65%) Contract Negotiation
10 78 (50.65%) Dell
11 42 (27.27%) ITIL
12 33 (21.43%) Service Management
13 26 (16.88%) ITSM
14 18 (11.69%) Microsoft 365
15 13 (8.44%) ITIL Certification
15 13 (8.44%) Line Management
16 12 (7.79%) Customer Service
17 11 (7.14%) Project Management
17 11 (7.14%) Windows
17 11 (7.14%) Cybersecurity
18 10 (6.49%) Agile
19 9 (5.84%) Information Security
19 9 (5.84%) Legal
19 9 (5.84%) SAP
19 9 (5.84%) ERP
19 9 (5.84%) Continuous Improvement
19 9 (5.84%) Degree

Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (1.30%) Microsoft Exchange
Applications
1 4 (2.60%) Microsoft Excel
1 4 (2.60%) Microsoft Office
2 2 (1.30%) Microsoft PowerPoint
Business Applications
1 6 (3.90%) Dynamics CRM
2 1 (0.65%) Oracle ERP
2 1 (0.65%) SAP ERP
Cloud Services
1 82 (53.25%) SaaS
2 18 (11.69%) Microsoft 365
3 7 (4.55%) Azure
4 6 (3.90%) Power Platform
5 1 (0.65%) Cloud Computing
5 1 (0.65%) Google Workspace
5 1 (0.65%) PaaS
Communications & Networking
1 4 (2.60%) Wi-Fi
2 1 (0.65%) VSAT
Database & Business Intelligence
1 6 (3.90%) Power BI
1 6 (3.90%) SAP HANA
1 6 (3.90%) SQL Server
2 1 (0.65%) Oracle Reports
General
1 96 (62.34%) Finance
2 94 (61.04%) Social Skills
3 90 (58.44%) Law
4 85 (55.19%) Inclusion and Diversity
5 9 (5.84%) Legal
6 8 (5.19%) Analytical Skills
7 7 (4.55%) Retail
8 6 (3.90%) Pharmaceutical
8 6 (3.90%) Public Sector
9 4 (2.60%) Influencing Skills
10 2 (1.30%) Advertising
10 2 (1.30%) Banking
10 2 (1.30%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (1.95%) CSS
2 1 (0.65%) EDI
2 1 (0.65%) Middleware
Miscellaneous
1 7 (4.55%) Self-Motivation
2 5 (3.25%) Product Ownership
3 4 (2.60%) Onboarding
4 3 (1.95%) Cyber Kill Chain
4 3 (1.95%) Management Information System
5 2 (1.30%) Cyber Threat
5 2 (1.30%) Security Operations Centre
6 1 (0.65%) Data Centre
6 1 (0.65%) Enterprise Software
6 1 (0.65%) Reinsurance
Operating Systems
1 11 (7.14%) Windows
Processes & Methodologies
1 154 (100.00%) Service Delivery
2 83 (53.90%) Performance Management
3 82 (53.25%) Mentoring
4 78 (50.65%) Contract Negotiation
5 42 (27.27%) ITIL
6 33 (21.43%) Service Management
7 26 (16.88%) ITSM
8 13 (8.44%) Line Management
9 12 (7.79%) Customer Service
10 11 (7.14%) Cybersecurity
10 11 (7.14%) Project Management
11 10 (6.49%) Agile
12 9 (5.84%) Continuous Improvement
12 9 (5.84%) ERP
12 9 (5.84%) Information Security
13 8 (5.19%) Change Management
13 8 (5.19%) Problem-Solving
13 8 (5.19%) Risk Management
13 8 (5.19%) Validation
14 7 (4.55%) Collaborative Working
Qualifications
1 13 (8.44%) ITIL Certification
2 9 (5.84%) Degree
3 3 (1.95%) SC Cleared
3 3 (1.95%) Security Cleared
4 1 (0.65%) CCNA
4 1 (0.65%) Cisco Certification
4 1 (0.65%) JNCIA
Quality Assurance & Compliance
1 85 (55.19%) SLA
2 6 (3.90%) GDPR
3 2 (1.30%) COBIT
3 2 (1.30%) NIST
4 1 (0.65%) Cyber Essentials
4 1 (0.65%) ISO 9001
4 1 (0.65%) ISO/IEC 27001
System Software
1 3 (1.95%) Active Directory
Systems Management
1 1 (0.65%) Jamf Pro
1 1 (0.65%) Microsoft Intune
Vendors
1 101 (65.58%) Microsoft
2 86 (55.84%) ServiceNow
3 78 (50.65%) Dell
4 9 (5.84%) SAP
5 8 (5.19%) Apple
6 6 (3.90%) Oracle
7 5 (3.25%) Google
8 3 (1.95%) Genesys
9 2 (1.30%) iManage