Service Delivery Manager Jobs in England

Service Delivery Manager
UK > England

The median Service Delivery Manager salary in England is £55,000 per year according to job vacancies posted during the 6 months to 29 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 492 774 823
Rank change year-on-year +282 +49 -161
Permanent jobs requiring a Service Delivery Manager 371 171 327
As % of all permanent jobs advertised in England 0.44% 0.18% 0.25%
As % of the Job Titles category 0.46% 0.20% 0.26%
Number of salaries quoted 213 139 294
10th Percentile £36,400 £42,360 £41,250
25th Percentile £42,750 £50,000 £50,000
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - +14.29%
75th Percentile £72,500 £71,750 £70,000
90th Percentile £78,750 £92,500 £77,500
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +14.29%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,360 84,735 126,842
% of permanent jobs with a recognized job title 94.46% 91.51% 96.10%
Number of salaries quoted 60,202 53,671 75,665
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,160 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,567 £60,000
Median % change year-on-year -11.67% +0.95% +9.09%
75th Percentile £72,000 £82,500 £80,000
90th Percentile £91,225 £100,000 £97,500
UK median annual salary £52,750 £60,000 £60,000
% change year-on-year -12.08% - +9.09%

Service Delivery Manager
Job Vacancy Trend in England

Job postings that featured Service Delivery Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Delivery Manager in England

Service Delivery Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing Service Delivery Manager in England.

Salary trend for Service Delivery Manager in England

Service Delivery Manager
Salary Histogram in England

Salary distribution for jobs citing Service Delivery Manager in England over the 6 months to 29 April 2024.

Salary histogram for Service Delivery Manager in England

Service Delivery Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Manager within the England region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +206 153 £68,338 -2.38% 14
South East +60 70 £46,250 -22.92% 4
North of England +53 51 £50,000 - 7
Midlands +32 41 £53,500 -10.83% 5
South West -2 33 £70,000 +14.29% 2
West Midlands +39 30 £62,500 +4.17% 2
North West +22 27 £47,500 -24.00% 5
Yorkshire +97 24 £60,000 +20.00% 2
East of England +26 14 £41,250 +17.86%
East Midlands -4 11 £35,000 -24.32% 3
Service Delivery Manager
UK

Service Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 29 April 2024, Service Delivery Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Service Delivery Manager in the job title.

1 370 (99.73%) Service Delivery
2 180 (48.52%) Social Skills
3 151 (40.70%) Finance
4 148 (39.89%) SLA
5 138 (37.20%) Microsoft
6 127 (34.23%) ITIL
7 118 (31.81%) Mentoring
8 115 (31.00%) Contract Negotiation
9 111 (29.92%) ServiceNow
9 111 (29.92%) Law
10 105 (28.30%) Performance Management
11 102 (27.49%) Inclusion and Diversity
12 101 (27.22%) SaaS
13 97 (26.15%) Service Management
14 95 (25.61%) Dell
15 70 (18.87%) ITSM
16 48 (12.94%) Customer Service
17 43 (11.59%) Project Management
18 40 (10.78%) Stakeholder Management
19 39 (10.51%) Incident Management
20 37 (9.97%) Degree
21 35 (9.43%) Line Management
22 33 (8.89%) ERP
23 32 (8.63%) Microsoft 365
23 32 (8.63%) Problem-Solving
24 31 (8.36%) Service Delivery Management
24 31 (8.36%) ITIL Certification
24 31 (8.36%) CRM
25 29 (7.82%) Public Sector
26 28 (7.55%) Continuous Improvement

Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (0.54%) Confluence
1 2 (0.54%) Microsoft Exchange
2 1 (0.27%) SharePoint
Applications
1 23 (6.20%) Microsoft Office
2 19 (5.12%) Microsoft Excel
3 8 (2.16%) Microsoft PowerPoint
Business Applications
1 8 (2.16%) Dynamics CRM
2 5 (1.35%) SAP ERP
3 2 (0.54%) Oracle ERP
4 1 (0.27%) SAP HR
Cloud Services
1 101 (27.22%) SaaS
2 32 (8.63%) Microsoft 365
3 13 (3.50%) Azure
4 6 (1.62%) Power Platform
5 2 (0.54%) Google Docs
6 1 (0.27%) Cloud Computing
6 1 (0.27%) Entra ID
6 1 (0.27%) Google Workspace
6 1 (0.27%) PaaS
Communications & Networking
1 9 (2.43%) Wi-Fi
2 2 (0.54%) Firewall
2 2 (0.54%) Internet
2 2 (0.54%) NAS
2 2 (0.54%) WAN
3 1 (0.27%) DHCP
3 1 (0.27%) DNS
3 1 (0.27%) LAN
3 1 (0.27%) MPLS
3 1 (0.27%) SD-WAN
3 1 (0.27%) Software-Defined Networking
3 1 (0.27%) Unified Communications
3 1 (0.27%) VSAT
Database & Business Intelligence
1 12 (3.23%) SQL Server
2 6 (1.62%) Power BI
2 6 (1.62%) SAP HANA
3 1 (0.27%) Oracle Reports
Development Applications
1 3 (0.81%) JIRA
2 2 (0.54%) Bitbucket
2 2 (0.54%) GitLab
General
1 180 (48.52%) Social Skills
2 151 (40.70%) Finance
3 111 (29.92%) Law
4 102 (27.49%) Inclusion and Diversity
5 29 (7.82%) Public Sector
6 25 (6.74%) Analytical Skills
7 17 (4.58%) Influencing Skills
7 17 (4.58%) Retail
7 17 (4.58%) Telecoms
8 15 (4.04%) Spanish Language
9 10 (2.70%) Legal
10 8 (2.16%) Documentation Skills
10 8 (2.16%) French Language
11 6 (1.62%) Manufacturing
11 6 (1.62%) Pharmaceutical
12 4 (1.08%) Presentation Skills
13 3 (0.81%) Banking
14 2 (0.54%) Advertising
15 1 (0.27%) Billing
15 1 (0.27%) Organisational Skills
Libraries, Frameworks & Software Standards
1 16 (4.31%) EDI
2 3 (0.81%) CSS
3 2 (0.54%) .NET
3 2 (0.54%) RESTful
4 1 (0.27%) Middleware
Miscellaneous
1 16 (4.31%) Driving Licence
2 14 (3.77%) Onboarding
2 14 (3.77%) Self-Motivation
3 6 (1.62%) Team-Oriented Environment
4 5 (1.35%) Product Ownership
5 4 (1.08%) Management Information System
6 3 (0.81%) Cyber Kill Chain
6 3 (0.81%) Greenfield Project
7 2 (0.54%) Cyber Threat
8 1 (0.27%) Data Centre
8 1 (0.27%) Enterprise Software
8 1 (0.27%) IoT
8 1 (0.27%) Legacy Systems
8 1 (0.27%) Operational Technology
8 1 (0.27%) PMI
8 1 (0.27%) Reinsurance
Operating Systems
1 18 (4.85%) Windows
2 2 (0.54%) Windows Server
Processes & Methodologies
1 370 (99.73%) Service Delivery
2 127 (34.23%) ITIL
3 118 (31.81%) Mentoring
4 115 (31.00%) Contract Negotiation
5 105 (28.30%) Performance Management
6 97 (26.15%) Service Management
7 70 (18.87%) ITSM
8 48 (12.94%) Customer Service
9 43 (11.59%) Project Management
10 40 (10.78%) Stakeholder Management
11 39 (10.51%) Incident Management
12 35 (9.43%) Line Management
13 33 (8.89%) ERP
14 32 (8.63%) Problem-Solving
15 31 (8.36%) CRM
15 31 (8.36%) Service Delivery Management
16 28 (7.55%) Continuous Improvement
17 25 (6.74%) Incident Response
18 23 (6.20%) Computer Science
18 23 (6.20%) People Management
Programming Languages
1 10 (2.70%) C#
2 8 (2.16%) Java
2 8 (2.16%) Python
3 2 (0.54%) JavaScript
3 2 (0.54%) SQL
Qualifications
1 37 (9.97%) Degree
2 31 (8.36%) ITIL Certification
3 18 (4.85%) Security Cleared
4 15 (4.04%) Computer Science Degree
5 4 (1.08%) SC Cleared
6 1 (0.27%) CCNA
6 1 (0.27%) Cisco Certification
6 1 (0.27%) DBS Check
6 1 (0.27%) ITIL Foundation Certificate
6 1 (0.27%) JNCIA
6 1 (0.27%) PMI Certification
Quality Assurance & Compliance
1 148 (39.89%) SLA
2 15 (4.04%) Accessibility
3 7 (1.89%) GDPR
4 3 (0.81%) QA
5 2 (0.54%) Cyber Essentials
6 1 (0.27%) ISO 9001
6 1 (0.27%) ISO/IEC 27001
System Software
1 5 (1.35%) Active Directory
2 3 (0.81%) Virtual Servers
3 2 (0.54%) Hyper-V
4 1 (0.27%) Virtual Machines
4 1 (0.27%) VMware Infrastructure
Systems Management
1 1 (0.27%) Jamf Pro
1 1 (0.27%) Microsoft Intune
Vendors
1 138 (37.20%) Microsoft
2 111 (29.92%) ServiceNow
3 95 (25.61%) Dell
4 17 (4.58%) SAP
5 15 (4.04%) Salesforce
6 9 (2.43%) Oracle
7 8 (2.16%) Apple
8 7 (1.89%) Google
9 4 (1.08%) Computacenter
9 4 (1.08%) ConnectWise
10 3 (0.81%) Genesys
11 2 (0.54%) iManage
11 2 (0.54%) VMware
12 1 (0.27%) Cadence