The statistics below represent IT jobs advertised across the London region that had Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Support Technician
Rank 563 600 580
Rank change year-on-year
+37 -20
Permanent jobs requiring a Support Technician 61 68 89
As % of all permanent IT jobs located in London 0.16% 0.15% 0.19%
As % of the Job Titles category 0.17% 0.16% 0.20%
Number of salaries quoted 60 57 74
Median salary £29,650 £26,000 £28,000
Median salary % change year-on-year
+14.03% -7.14%
90% offered a salary of more than £25,750 £22,000 £22,000
10% offered a salary of more than £42,500 £37,000 £37,350
UK excluding London median salary £23,000 £23,000 £23,000
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
36269 42190 43955
As % of all permanent IT jobs located in London 95.68% 95.80% 95.77%
Number of salaries quoted 31416 35930 36568
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,091 £40,000 £40,000
% change year-on-year
+5.22% -

Support Technician
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Support Technician in the job title.

Support Technician Jobs Demand Trend in London

Support Technician
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the London region.

Support Technician Salary Trend in London

Support Technician
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Support Technician across the London region over the 3 months to 29 September 2016.

Support Technician Salary Histogram in London

Support Technician
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the London region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +48 13 £27,500 -
Bromley +10 4 £30,000 +7.14%
Coulsdon - 2 £23,000 -
Bexleyheath - 1 £22,500 -
Docklands, London - 1 - -
Support Technician
England

Support Technician Skill Set
Top 30 Related IT Skills in London

For the 6 months to 29 September 2016, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Support Technician in the job title.

1 77 (70.64%) Windows
2 69 (63.30%) Active Directory
3 50 (45.87%) Microsoft
4 37 (33.94%) Windows Server
5 30 (27.52%) VMware
5 30 (27.52%) MS Exchange
6 29 (26.61%) Firewall
7 28 (25.69%) TCP/IP
7 28 (25.69%) Windows 7
8 27 (24.77%) DNS
9 26 (23.85%) MS Excel
10 25 (22.94%) MS Office
11 23 (21.10%) Citrix
12 22 (20.18%) Windows Server 2008
13 21 (19.27%) Apple
14 19 (17.43%) VPN
14 19 (17.43%) Cisco
15 18 (16.51%) Windows Server 2012
15 18 (16.51%) VMware Infrastructure
16 17 (15.60%) Windows 8
17 16 (14.68%) Office 365
17 16 (14.68%) Android
17 16 (14.68%) DHCP
17 16 (14.68%) ITIL
18 15 (13.76%) Telecoms
19 14 (12.84%) Blackberry
19 14 (12.84%) WAN
20 12 (11.01%) LAN
20 12 (11.01%) Cisco Certification
20 12 (11.01%) Microsoft Certification

Support Technician Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (27.52%) MS Exchange
2 10 (9.17%) SharePoint
3 9 (8.26%) Exchange Server 2013
4 5 (4.59%) Exchange Server 2003
4 5 (4.59%) Exchange Server 2010
5 4 (3.67%) Exchange Server 2007
6 3 (2.75%) Blackberry Enterprise Server
6 3 (2.75%) Skype for Business
7 1 (0.92%) Exchange Server 5.5
7 1 (0.92%) IIS
7 1 (0.92%) SharePoint 2013
Applications
1 26 (23.85%) MS Excel
2 25 (22.94%) MS Office
Business Applications
1 3 (2.75%) Dynamics CRM
2 2 (1.83%) Dynamics NAV
3 1 (0.92%) SAP Business One
Cloud Services
1 16 (14.68%) Office 365
2 3 (2.75%) Microsoft Azure
2 3 (2.75%) Slack
3 2 (1.83%) Mimecast
4 1 (0.92%) Amazon AWS
4 1 (0.92%) Amazon EC2
4 1 (0.92%) Amazon S3
Communications & Networking
1 29 (26.61%) Firewall
2 28 (25.69%) TCP/IP
3 27 (24.77%) DNS
4 19 (17.43%) VPN
5 16 (14.68%) DHCP
6 14 (12.84%) WAN
7 12 (11.01%) LAN
7 12 (11.01%) Wireless
8 10 (9.17%) Cisco IOS
9 9 (8.26%) VoIP
10 7 (6.42%) Remote Desktop
11 5 (4.59%) HTTP
11 5 (4.59%) SAN
12 4 (3.67%) Internet
12 4 (3.67%) IP Telephony
12 4 (3.67%) Network Security
13 3 (2.75%) Wi-Fi
13 3 (2.75%) WLAN
14 2 (1.83%) Skype
14 2 (1.83%) SMTP
Database & Business Intelligence
1 3 (2.75%) SQL Server
2 1 (0.92%) SQL Server 2008
2 1 (0.92%) SQL Server 2012
Development Applications
1 3 (2.75%) JIRA
General
1 15 (13.76%) Telecoms
2 11 (10.09%) Finance
3 6 (5.50%) Banking
4 5 (4.59%) Law
5 3 (2.75%) Marketing
6 2 (1.83%) Advertising
6 2 (1.83%) Dutch Language
6 2 (1.83%) German Language
6 2 (1.83%) Legal
6 2 (1.83%) Spanish Language
7 1 (0.92%) Back Office
7 1 (0.92%) Electronics
7 1 (0.92%) French Language
7 1 (0.92%) Games
7 1 (0.92%) Italian Language
Libraries, Frameworks & Software Standards
1 6 (5.50%) CSS
1 6 (5.50%) HTML
2 4 (3.67%) Web Services
3 3 (2.75%) AngularJS
3 3 (2.75%) HATEOAS
3 3 (2.75%) JSON
3 3 (2.75%) REST
4 1 (0.92%) .NET
Miscellaneous
1 14 (12.84%) Blackberry
2 7 (6.42%) Management Information System
3 6 (5.50%) Driving Licence
4 5 (4.59%) iPad
5 4 (3.67%) Smartphone
6 3 (2.75%) Analytical Skills
6 3 (2.75%) Client/Server
6 3 (2.75%) Computer Science
6 3 (2.75%) Mathematics
7 2 (1.83%) HP StoreVirtual
7 2 (1.83%) iPhone
7 2 (1.83%) Video Conferencing
8 1 (0.92%) Cryptography
8 1 (0.92%) Data Centre
8 1 (0.92%) Enterprise Storage
8 1 (0.92%) Handset
8 1 (0.92%) Social Media
Operating Systems
1 77 (70.64%) Windows
2 37 (33.94%) Windows Server
3 28 (25.69%) Windows 7
4 22 (20.18%) Windows Server 2008
5 18 (16.51%) Windows Server 2012
6 17 (15.60%) Windows 8
7 16 (14.68%) Android
8 11 (10.09%) Windows 10
9 9 (8.26%) Mac OS
9 9 (8.26%) Windows XP
10 8 (7.34%) Mac OS X
11 5 (4.59%) Apple iOS
12 4 (3.67%) Windows Phone
13 3 (2.75%) Linux
14 2 (1.83%) Windows Server 2003
14 2 (1.83%) Windows Vista
15 1 (0.92%) Unix
15 1 (0.92%) Windows 2000 Server
Processes & Methodologies
1 16 (14.68%) ITIL
2 8 (7.34%) Service Management
3 7 (6.42%) Line Management
3 7 (6.42%) Network Planning
4 5 (4.59%) Case Management
5 4 (3.67%) CRM
5 4 (3.67%) Email Filtering
5 4 (3.67%) Kalman Filter
5 4 (3.67%) Web Filtering
6 3 (2.75%) Data Protection
6 3 (2.75%) Mentoring
6 3 (2.75%) Root Cause Analysis
6 3 (2.75%) Ticket Management
6 3 (2.75%) UML
7 2 (1.83%) B2C
7 2 (1.83%) Continuous Improvement
7 2 (1.83%) Full Text Search
7 2 (1.83%) ITIL V3
7 2 (1.83%) Project Management
7 2 (1.83%) Threat Management
Programming Languages
1 9 (8.26%) SQL
2 4 (3.67%) JavaScript
3 1 (0.92%) C
3 1 (0.92%) C#
3 1 (0.92%) Java
3 1 (0.92%) PowerShell
3 1 (0.92%) T-SQL
3 1 (0.92%) VB.NET
Qualifications
1 12 (11.01%) Cisco Certification
1 12 (11.01%) Microsoft Certification
2 11 (10.09%) CCNA
3 9 (8.26%) MCSE
4 8 (7.34%) Degree
5 6 (5.50%) MCSA
6 5 (4.59%) CCNP
6 5 (4.59%) MCP
7 4 (3.67%) MCITP
8 3 (2.75%) CCA
8 3 (2.75%) CCVP
8 3 (2.75%) Citrix Certification
9 2 (1.83%) DBS Check
10 1 (0.92%) A+ Certification
10 1 (0.92%) CCENT
10 1 (0.92%) Network+ Certification
10 1 (0.92%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (1.83%) ISO/IEC 27001
2 1 (0.92%) PCI DSS
2 1 (0.92%) SLA
System Software
1 69 (63.30%) Active Directory
2 18 (16.51%) VMware Infrastructure
3 6 (5.50%) Hyper-V
4 4 (3.67%) vSphere
4 4 (3.67%) XenApp
5 3 (2.75%) VMware ESX
5 3 (2.75%) XenDesktop
6 2 (1.83%) Microsoft Virtual Server
6 2 (1.83%) Virtual Servers
7 1 (0.92%) Terminal Services
7 1 (0.92%) Virtual Machines
Systems Management
1 3 (2.75%) Backup Exec
1 3 (2.75%) WSUS
2 2 (1.83%) AirWatch
2 2 (1.83%) Malwarebytes
2 2 (1.83%) McAfee ePO
2 2 (1.83%) WhatsUp Gold
3 1 (0.92%) SCCM
Vendors
1 50 (45.87%) Microsoft
2 30 (27.52%) VMware
3 23 (21.10%) Citrix
4 21 (19.27%) Apple
5 19 (17.43%) Cisco
6 7 (6.42%) ZyXEL
7 6 (5.50%) Bloomberg
7 6 (5.50%) HP
8 5 (4.59%) Avaya
8 5 (4.59%) Fidessa
8 5 (4.59%) Sage
9 4 (3.67%) Reuters
10 3 (2.75%) Dell
10 3 (2.75%) FactSet
10 3 (2.75%) Intel Security
10 3 (2.75%) Palo Alto
10 3 (2.75%) Speakerbus
10 3 (2.75%) Veeam
11 2 (1.83%) Barracuda Networks
11 2 (1.83%) CommVault
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