The first table below looks at the demand for the Support Technician role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Support Technician
Rank 558 578 573
Rank change year-on-year
+20 -5
Permanent jobs requiring a Support Technician 49 67 76
As % of all permanent IT jobs located in London 0.111% 0.126% 0.127%
As % of the Job Titles category 0.118% 0.134% 0.136%
Number of salaries quoted 43 59 73
Average salary £32,000 £29,000 £27,000
Average salary % change year-on-year
+10.34% +7.40%
90% offered a salary of more than £19,700 £20,400 £22,000
10% offered a salary of more than £43,700 £50,500 £41,500
UK excluding London average salary £23,000 £22,750 £22,270
% change year-on-year
+1.09% +2.15%
All Job Titles
London
Permanent IT job ads with a match in the
Job Titles category
41358 50112 55964
As % of all permanent IT jobs located in London 93.45% 94.20% 93.44%
Number of salaries quoted 34786 43619 47333
Average salary £51,500 £50,000 £52,500
Average salary % change year-on-year
+3.00% -4.76%
90% offered a salary of more than £32,500 £32,000 £31,500
10% offered a salary of more than £75,000 £80,000 £77,500
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
Support Technician
England

Support Technician
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician across the London region as a proportion of the total demand within the Job Titles category.

London Support Technician Jobs Demand Trend

Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the London region.

London Support Technician Salary Trend

Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Technician across the London region over the 3 months to 19 June 2013.

London Support Technician Salary Histogram

Support Technician
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the London region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
City of London +4 12 £32,500 +4.00% 1
Belvedere - 1 - -
Harrow - 1 £32,500 -
Support Technician
England

Support Technician
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the London region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 72 (71.29%) Windows
2 42 (41.58%) Microsoft
3 39 (38.61%) MS Office
4 34 (33.66%) Active Directory
5 30 (29.70%) Windows 7
6 28 (27.72%) Windows XP
7 26 (25.74%) VMware
8 23 (22.77%) MS Exchange
9 21 (20.79%) Finance
10 20 (19.80%) Cisco
11 19 (18.81%) VoIP
12 18 (17.82%) Windows Server 2008
13 17 (16.83%) VMware Infrastructure
13 17 (16.83%) Citrix
14 15 (14.85%) WAN
14 15 (14.85%) SAN
14 15 (14.85%) Windows Server 2003
15 14 (13.86%) Exchange Server 2010
16 13 (12.87%) Windows Vista
16 13 (12.87%) SQL Server
17 12 (11.88%) Microsoft Certification
18 11 (10.89%) Cisco Certification
18 11 (10.89%) LAN
18 11 (10.89%) ITIL
18 11 (10.89%) MS Excel
19 10 (9.901%) Degree
19 10 (9.901%) Linux
19 10 (9.901%) Windows 2000
19 10 (9.901%) Wireless
19 10 (9.901%) Apple

Support Technician
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the London region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Development
1 3 (2.970%) HTML
2 2 (1.980%) Ajax
2 2 (1.980%) WebSphere
2 2 (1.980%) ASP
2 2 (1.980%) CSS
2 2 (1.980%) MSMQ
2 2 (1.980%) XHTML
2 2 (1.980%) WebSphere MQ
3 1 (0.990%) EDI
3 1 (0.990%) ASP.NET
3 1 (0.990%) .NET
3 1 (0.990%) jQuery
Application Platforms
1 23 (22.77%) MS Exchange
2 14 (13.86%) Exchange Server 2010
3 7 (6.931%) Exchange Server 2007
4 6 (5.941%) IIS
5 5 (4.950%) SharePoint
6 4 (3.960%) Exchange Server 2003
7 3 (2.970%) Blackberry Enterprise Server
8 2 (1.980%) SharePoint Server
8 2 (1.980%) Lync
8 2 (1.980%) Tomcat
9 1 (0.990%) GroupWise
9 1 (0.990%) Apache
9 1 (0.990%) IBM Notes
Applications
1 39 (38.61%) MS Office
2 11 (10.89%) MS Excel
3 6 (5.941%) Office 365
Business Applications
1 3 (2.970%) Dynamics GP
2 2 (1.980%) Eikon
Communications & Networking
1 19 (18.81%) VoIP
2 15 (14.85%) WAN
2 15 (14.85%) SAN
3 11 (10.89%) LAN
4 10 (9.901%) Wireless
5 9 (8.911%) Firewall
6 6 (5.941%) iSCSI
6 6 (5.941%) VPN
7 5 (4.950%) TCP/IP
7 5 (4.950%) Cisco ASA
7 5 (4.950%) NAS
8 4 (3.960%) Network Security
8 4 (3.960%) Ethernet
8 4 (3.960%) Internet
9 3 (2.970%) Intranet
9 3 (2.970%) SMTP
9 3 (2.970%) LDAP
9 3 (2.970%) Cisco IOS
9 3 (2.970%) NetScaler
10 2 (1.980%) DHCP
Database & Business Intelligence
1 13 (12.87%) SQL Server
2 5 (4.950%) Data Mining
3 4 (3.960%) SQL Server 2008
4 3 (2.970%) MySQL
5 2 (1.980%) Oracle 8/8i
6 1 (0.990%) SQL Server 2005
Development Applications
1 1 (0.990%) Subversion
1 1 (0.990%) Git (software)
General
1 21 (20.79%) Finance
2 8 (7.921%) Telecoms
2 8 (7.921%) Banking
3 4 (3.960%) Advertising
4 3 (2.970%) Legal
4 3 (2.970%) Retail
4 3 (2.970%) Multimedia
5 2 (1.980%) Music Industry
6 1 (0.990%) Financial Institution
6 1 (0.990%) Investment Banking
Miscellaneous
1 6 (5.941%) Blackberry
2 5 (4.950%) IPTV
3 4 (3.960%) Video Conferencing
4 3 (2.970%) Replication
5 2 (1.980%) Management Information System
6 1 (0.990%) Thin Client
6 1 (0.990%) iPhone
6 1 (0.990%) FMCG
6 1 (0.990%) Social Network
6 1 (0.990%) Fat Client
Operating Systems
1 72 (71.29%) Windows
2 30 (29.70%) Windows 7
3 28 (27.72%) Windows XP
4 18 (17.82%) Windows Server 2008
5 15 (14.85%) Windows Server 2003
6 13 (12.87%) Windows Vista
7 10 (9.901%) Linux
7 10 (9.901%) Windows 2000
8 7 (6.931%) Windows 8
9 3 (2.970%) Mac OS X
9 3 (2.970%) Android
10 2 (1.980%) Ubuntu
10 2 (1.980%) Windows Mobile
10 2 (1.980%) Apple iOS
10 2 (1.980%) UNIX
10 2 (1.980%) Debian
11 1 (0.990%) NetWare
Processes & Methodologies
1 11 (10.89%) ITIL
2 5 (4.950%) WAN Optimisation
3 3 (2.970%) Disaster Recovery
3 3 (2.970%) CRM
3 3 (2.970%) Problem Management
4 2 (1.980%) Software Distribution
4 2 (1.980%) Software Deployment
4 2 (1.980%) Root Cause Analysis
4 2 (1.980%) Incident Management
4 2 (1.980%) E-Commerce
4 2 (1.980%) Information Security
4 2 (1.980%) Workflow
4 2 (1.980%) Service Management
5 1 (0.990%) BCP
5 1 (0.990%) Service Delivery
5 1 (0.990%) Data Management
5 1 (0.990%) Time Management
5 1 (0.990%) Test Scripting
5 1 (0.990%) ITIL V3
5 1 (0.990%) ITIL V2
Programming Languages
1 7 (6.931%) SQL
2 3 (2.970%) PowerShell
3 2 (1.980%) JavaScript
3 2 (1.980%) PHP
4 1 (0.990%) Python
4 1 (0.990%) Java
4 1 (0.990%) VBScript
4 1 (0.990%) VB
Qualifications
1 12 (11.88%) Microsoft Certification
2 11 (10.89%) Cisco Certification
3 10 (9.901%) Degree
4 9 (8.911%) CCNA
4 9 (8.911%) MCITP
5 8 (7.921%) MCP
6 7 (6.931%) MCSE
7 6 (5.941%) VMware Certified Professional (VCP)
8 5 (4.950%) MCSA
9 4 (3.960%) CCNP
9 4 (3.960%) CCVP
10 3 (2.970%) CCA
10 3 (2.970%) Citrix Certification
10 3 (2.970%) Security Cleared
11 2 (1.980%) ACSA
11 2 (1.980%) DV Cleared
11 2 (1.980%) ACSP
11 2 (1.980%) A+ Certification
11 2 (1.980%) ITIL Certification
11 2 (1.980%) CCIE
Quality Assurance & Compliance
1 7 (6.931%) SLA
2 1 (0.990%) QA
System Software
1 34 (33.66%) Active Directory
2 17 (16.83%) VMware Infrastructure
3 7 (6.931%) XenApp
4 3 (2.970%) Microsoft App-V
4 3 (2.970%) Hyper-V
4 3 (2.970%) XenServer
4 3 (2.970%) VMware Server
5 2 (1.980%) Microsoft Virtual Server
5 2 (1.980%) XenDesktop
6 1 (0.990%) Terminal Services
6 1 (0.990%) VMware ESX
6 1 (0.990%) VMware ESXi
6 1 (0.990%) vSphere
Systems Management
1 3 (2.970%) Backup Exec
1 3 (2.970%) SCCM
2 2 (1.980%) Cisco UCCX
2 2 (1.980%) McAfee ePO
2 2 (1.980%) Norton AntiVirus
3 1 (0.990%) Sysprep
3 1 (0.990%) WSUS
Vendors
1 42 (41.58%) Microsoft
2 26 (25.74%) VMware
3 20 (19.80%) Cisco
4 17 (16.83%) Citrix
5 10 (9.901%) Apple
6 7 (6.931%) BT
6 7 (6.931%) Bloomberg
7 6 (5.941%) HP
8 4 (3.960%) Reuters
9 3 (2.970%) Symantec
9 3 (2.970%) McAfee
9 3 (2.970%) Syntegra
9 3 (2.970%) SimCorp
9 3 (2.970%) Trend Micro
9 3 (2.970%) FactSet
10 2 (1.980%) Fujitsu
10 2 (1.980%) Speakerbus
10 2 (1.980%) Oracle
10 2 (1.980%) Avaya
10 2 (1.980%) NEC
Twickenham, Middlesex
To be suitable you will have: - Proven helpdesk skills - Experience including Microsoft & Windows Systems i.e. Windows XP/7, MS Office, Active Directory, Exchange, PC peripherals, hardware, basic...
Ashdown IT
Salary: £20000 - £30000 per annum + bonus and benefits
Posted: 17 June 2013
South East London
Strong knowledge of Windows XP Professional / Windows 7 / Wintel environment - Exceptional working knowledge of all products within the Microsoft Office 2010 Suite - Very high level knowledge of Active...
Coal IT Services
Salary: From £30,000 to £35,000 per annum Excellent Benefits
Posted: 13 June 2013
London
Service Technician should have knowledge and exposure to Windows 2000/2003, MS Office knowledge, back-up processes, and knowledge of Veritas Net Backup Hours of work between 7am-...
Lorien Resourcing
Salary: offer competitive package
Posted: 14 June 2013
London
LAN, WAN and Wireless support experience / knowledge - preferably undergoing Cisco certification. Holds an understanding of core internet technologies - DHCP, DNS, TCP/IP, mail transport/s... Network experience - preferably...
Amazon
Posted: 4 June 2013
East London
Back up all critical data & business continuity... The tools we use - Mac OS X 10.6+ - Mac OS X Server 10.6+ - Avaya IP Office... - Sonicwall NSA Series...
ustwo
Salary: From £25,000 to £35,000 per annum Salary + 20 holidays (+5 xmas) + PMI
Posted: 10 June 2013
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