The statistics below represent IT jobs advertised across the London region that had Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 February 2017 with a comparison to same period over 2 years.

3 months to
26 Feb 2017
Same period 2016 Same period 2015
Support Technician
England / London
Rank 535 577 566
Rank change year-on-year
+42 -11
Permanent jobs requiring a Support Technician 32 71 88
As % of all permanent IT jobs located in London 0.097% 0.17% 0.21%
As % of the Job Titles category 0.10% 0.18% 0.22%
Number of salaries quoted 27 58 82
Median salary £30,000 £25,000 £28,000
Median salary % change year-on-year
+20.00% -10.71%
90% offered a salary of more than £24,000 £21,000 £23,550
10% offered a salary of more than £55,000 £32,500 £35,900
UK excluding London median salary £23,000 £23,250 £23,500
% change year-on-year
-1.07% -1.06%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
31555 39670 40219
As % of all permanent IT jobs located in London 95.69% 96.16% 95.97%
Number of salaries quoted 26705 34211 33931
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £33,000 £32,500 £31,000
10% offered a salary of more than £82,500 £76,500 £80,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Support Technician
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Support Technician in the job title.

Support Technician Jobs Demand Trend in London

Support Technician
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the London region.

Support Technician Salary Trend in London

Support Technician
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Support Technician across the London region over the 3 months to 26 February 2017.

Support Technician Salary Histogram in London

Support Technician
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the London region over the 3 months to 26 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +38 9 £32,000 +6.66% 2
Dagenham - 4 - -
Uxbridge -6 2 £37,000 +76.19%
Croydon - 1 £37,500 -
Hayes - 1 £30,000 -
Hackney - 1 £30,000 -
Support Technician
England

Support Technician Skill Set
Top 30 Related IT Skills in London

For the 6 months to 26 February 2017, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Support Technician in the job title.

1 67 (77.91%) Windows
2 55 (63.95%) Active Directory
3 44 (51.16%) Microsoft
4 30 (34.88%) TCP/IP
5 29 (33.72%) DNS
6 27 (31.40%) Firewall
6 27 (31.40%) Windows Server
7 26 (30.23%) Windows 7
8 25 (29.07%) MS Exchange
9 23 (26.74%) VPN
10 20 (23.26%) WAN
10 20 (23.26%) MS Office
10 20 (23.26%) Office 365
11 18 (20.93%) DHCP
11 18 (20.93%) VMware
12 17 (19.77%) Cisco
12 17 (19.77%) Windows 8
13 16 (18.60%) Windows 10
13 16 (18.60%) HP
14 15 (17.44%) LAN
15 14 (16.28%) Apple
15 14 (16.28%) Windows Server 2012
16 13 (15.12%) Android
16 13 (15.12%) Dell
16 13 (15.12%) Citrix
16 13 (15.12%) Windows XP
16 13 (15.12%) Cisco IOS
17 12 (13.95%) Finance
18 11 (12.79%) Telecoms
18 11 (12.79%) MS Excel

Support Technician Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (29.07%) MS Exchange
2 6 (6.98%) Exchange Server 2013
3 4 (4.65%) Exchange Server 2007
3 4 (4.65%) Exchange Server 2010
3 4 (4.65%) IIS
4 3 (3.49%) Skype for Business
5 2 (2.33%) Exchange Server 2003
5 2 (2.33%) SharePoint
6 1 (1.16%) Joomla!
6 1 (1.16%) Umbraco
6 1 (1.16%) WordPress
Applications
1 20 (23.26%) MS Office
2 11 (12.79%) MS Excel
3 5 (5.81%) Adobe Creative Suite
4 1 (1.16%) MS Visio
Cloud Services
1 20 (23.26%) Office 365
2 7 (8.14%) Microsoft Azure
3 2 (2.33%) Amazon AWS
3 2 (2.33%) G Suite
3 2 (2.33%) SaaS
4 1 (1.16%) Mimecast
Communications & Networking
1 30 (34.88%) TCP/IP
2 29 (33.72%) DNS
3 27 (31.40%) Firewall
4 23 (26.74%) VPN
5 20 (23.26%) WAN
6 18 (20.93%) DHCP
7 15 (17.44%) LAN
8 13 (15.12%) Cisco IOS
9 9 (10.47%) WLAN
10 8 (9.30%) FTP
10 8 (9.30%) Internet
11 7 (8.14%) Network Security
12 5 (5.81%) Remote Desktop
12 5 (5.81%) VoIP
12 5 (5.81%) Wireless
13 4 (4.65%) Wi-Fi
14 3 (3.49%) SAN
14 3 (3.49%) Skype
15 1 (1.16%) 3G
15 1 (1.16%) Ethernet
Database & Business Intelligence
1 4 (4.65%) SQL Server
2 1 (1.16%) MySQL
2 1 (1.16%) SQL Server 2008
General
1 12 (13.95%) Finance
2 11 (12.79%) Telecoms
3 7 (8.14%) Banking
4 6 (6.98%) Marketing
5 4 (4.65%) Law
6 2 (2.33%) Retail
7 1 (1.16%) Advertising
7 1 (1.16%) Back Office
7 1 (1.16%) Financial Institution
7 1 (1.16%) Front Office
7 1 (1.16%) Investment Banking
Libraries, Frameworks & Software Standards
1 1 (1.16%) .NET
1 1 (1.16%) Classic ASP
1 1 (1.16%) CSS
1 1 (1.16%) FIX Protocol
1 1 (1.16%) HTML
1 1 (1.16%) jQuery
1 1 (1.16%) JSON
1 1 (1.16%) Twitter Bootstrap
1 1 (1.16%) XML
Miscellaneous
1 7 (8.14%) Management Information System
2 5 (5.81%) iPad
3 4 (4.65%) iPhone
3 4 (4.65%) Smartphone
4 3 (3.49%) Client/Server
5 2 (2.33%) Analytical Skills
5 2 (2.33%) Blackberry
5 2 (2.33%) Computer Science
5 2 (2.33%) Data Centre
5 2 (2.33%) Mobile App
6 1 (1.16%) Derivative
6 1 (1.16%) EPoS
6 1 (1.16%) Fixed Income
6 1 (1.16%) Foreign Exchange (FX)
6 1 (1.16%) Hedge funds
6 1 (1.16%) Replication
6 1 (1.16%) Social Media
6 1 (1.16%) User Experience
Operating Systems
1 67 (77.91%) Windows
2 27 (31.40%) Windows Server
3 26 (30.23%) Windows 7
4 17 (19.77%) Windows 8
5 16 (18.60%) Windows 10
6 14 (16.28%) Windows Server 2012
7 13 (15.12%) Android
7 13 (15.12%) Windows XP
8 11 (12.79%) Windows Server 2008
9 10 (11.63%) Mac OS
10 5 (5.81%) Mac OS X
11 4 (4.65%) Apple iOS
12 2 (2.33%) Linux
13 1 (1.16%) Windows Server 2003
13 1 (1.16%) Windows Vista
Processes & Methodologies
1 11 (12.79%) Root Cause Analysis
2 8 (9.30%) ITIL
3 7 (8.14%) Network Planning
4 5 (5.81%) Full Text Search
4 5 (5.81%) Migration
5 4 (4.65%) CRM
5 4 (4.65%) DNA
5 4 (4.65%) Service Management
6 3 (3.49%) Email Filtering
6 3 (3.49%) Kalman Filter
6 3 (3.49%) Line Management
6 3 (3.49%) Network Architecture
6 3 (3.49%) Patch Management
6 3 (3.49%) Project Management
6 3 (3.49%) Service Delivery
6 3 (3.49%) Web Filtering
7 2 (2.33%) Case Management
7 2 (2.33%) Continuous Improvement
7 2 (2.33%) Incident Management
7 2 (2.33%) Mentoring
Programming Languages
1 4 (4.65%) SQL
2 1 (1.16%) Bash Shell
2 1 (1.16%) JavaScript
2 1 (1.16%) Perl
2 1 (1.16%) PowerShell
2 1 (1.16%) Python
Qualifications
1 11 (12.79%) CCNA
1 11 (12.79%) Cisco Certification
2 9 (10.47%) CCNP
2 9 (10.47%) CCVP
3 4 (4.65%) Microsoft Certification
4 3 (3.49%) MCSE
5 2 (2.33%) MCITP
5 2 (2.33%) MCP
5 2 (2.33%) MCSA
6 1 (1.16%) DBS Check
6 1 (1.16%) Degree
6 1 (1.16%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (4.65%) SLA
2 2 (2.33%) ISO/IEC 27001
3 1 (1.16%) QA
System Software
1 55 (63.95%) Active Directory
2 11 (12.79%) VMware Infrastructure
3 9 (10.47%) Hyper-V
4 2 (2.33%) XenApp
5 1 (1.16%) Terminal Services
5 1 (1.16%) VMware ESXi
5 1 (1.16%) vSphere
Systems Management
1 5 (5.81%) Backup Exec
1 5 (5.81%) NetBackup
2 2 (2.33%) Jamf Pro
2 2 (2.33%) Systems Management Server (SMS)
3 1 (1.16%) Foglight
3 1 (1.16%) Nagios
3 1 (1.16%) SCCM
3 1 (1.16%) Tivoli
Vendors
1 44 (51.16%) Microsoft
2 18 (20.93%) VMware
3 17 (19.77%) Cisco
4 16 (18.60%) HP
5 14 (16.28%) Apple
6 13 (15.12%) Citrix
6 13 (15.12%) Dell
7 9 (10.47%) Speakerbus
8 7 (8.14%) Palo Alto
8 7 (8.14%) ZyXEL
9 6 (6.98%) Adobe
10 3 (3.49%) Remedy
11 2 (2.33%) Avaya
11 2 (2.33%) Google
11 2 (2.33%) Meraki
11 2 (2.33%) Sage
11 2 (2.33%) SolarWinds
12 1 (1.16%) Infoblox
12 1 (1.16%) Kaseya
12 1 (1.16%) Splunk
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