The table below looks at the statistics for the Support Technician role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Support Technician
Rank 550 562 582
Rank change year-on-year
+12 +20
Permanent jobs requiring a Support Technician 71 54 64
As % of all permanent IT jobs located in London 0.15% 0.12% 0.13%
As % of the Job Titles category 0.16% 0.13% 0.13%
Number of salaries quoted 59 49 57
Average salary £28,000 £32,500 £31,500
Average salary % change year-on-year
-13.84% +3.17%
90% offered a salary of more than £22,000 £22,400 £21,500
10% offered a salary of more than £38,200 £50,000 £52,500
UK excluding London average salary £23,000 £23,500 £23,000
% change year-on-year
-2.12% +2.17%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
44320 42035 48015
As % of all permanent IT jobs located in London 93.40% 93.54% 94.55%
Number of salaries quoted 37021 35268 41723
Average salary £52,500 £52,500 £52,500
90% offered a salary of more than £31,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Technician
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in London

Support Technician
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the London region.

Support Technician Salary Trend in London

Support Technician
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Support Technician across the London region over the 3 months to 22 August 2014.

Support Technician Salary Histogram in London

Support Technician
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the London region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -10 16 £32,500 -15.58% 4
Kingston Upon Thames - 2 £32,000 - 1
Support Technician
England

Support Technician
Top 30 Related IT Skills in London

For the 6 months to 22 August 2014, IT jobs across the London region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 128 (71.51%) Windows
2 87 (48.60%) Microsoft
3 86 (48.04%) Active Directory
4 64 (35.75%) MS Office
5 62 (34.64%) Windows 7
6 46 (25.70%) MS Exchange
7 42 (23.46%) MS Excel
8 41 (22.91%) Finance
8 41 (22.91%) VMware
9 36 (20.11%) Cisco
10 29 (16.20%) ITIL
10 29 (16.20%) Windows Server 2003
11 27 (15.08%) SQL
12 26 (14.53%) Apple
12 26 (14.53%) VMware Infrastructure
13 25 (13.97%) Citrix
14 24 (13.41%) Microsoft Certification
14 24 (13.41%) Windows 8
15 22 (12.29%) Windows Server 2008
15 22 (12.29%) Linux
15 22 (12.29%) Windows XP
16 21 (11.73%) DNS
16 21 (11.73%) Firewall
17 20 (11.17%) Mac OS X
17 20 (11.17%) TCP/IP
17 20 (11.17%) Degree
18 18 (10.06%) Exchange Server 2010
18 18 (10.06%) SLA
18 18 (10.06%) Service Delivery
18 18 (10.06%) Blackberry

Support Technician
Top Related IT Skills in London by Category

For the 6 months to 22 August 2014, IT jobs across the London region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 46 (25.70%) MS Exchange
2 18 (10.06%) Exchange Server 2010
3 12 (6.70%) Exchange Server 2007
4 7 (3.91%) Exchange Server 2013
5 6 (3.35%) SharePoint
5 6 (3.35%) Blackberry Enterprise Server
5 6 (3.35%) Exchange Server 2003
6 2 (1.12%) SharePoint 2013
6 2 (1.12%) SharePoint 2010
6 2 (1.12%) IBM Notes
6 2 (1.12%) Lync
Applications
1 64 (35.75%) MS Office
2 42 (23.46%) MS Excel
Business Applications
1 3 (1.68%) Dynamics CRM
1 3 (1.68%) Dynamics GP
1 3 (1.68%) Google Analytics
2 1 (0.56%) Dynamics AX
2 1 (0.56%) Eikon
Cloud Services
1 18 (10.06%) Office 365
2 8 (4.47%) SaaS
3 2 (1.12%) PaaS
4 1 (0.56%) Google Apps
Communications & Networking
1 21 (11.73%) DNS
1 21 (11.73%) Firewall
2 20 (11.17%) TCP/IP
3 17 (9.50%) LAN
4 16 (8.94%) VPN
5 15 (8.38%) WAN
6 13 (7.26%) DHCP
7 11 (6.15%) VoIP
7 11 (6.15%) Internet
8 8 (4.47%) Wi-Fi
9 7 (3.91%) LDAP
10 6 (3.35%) SMTP
11 5 (2.79%) VLAN
11 5 (2.79%) SAN
12 4 (2.23%) Ethernet
12 4 (2.23%) IP Telephony
13 3 (1.68%) Wireless
13 3 (1.68%) ADSL
14 2 (1.12%) PSTN
14 2 (1.12%) MPLS
Database & Business Intelligence
1 11 (6.15%) SQL Server
2 3 (1.68%) SQL Server Integration Services
2 3 (1.68%) Data Warehouse
2 3 (1.68%) MS Access
2 3 (1.68%) Oracle Database
3 2 (1.12%) SQL Server Analysis Services
3 2 (1.12%) SQL Server 2008
3 2 (1.12%) SQL Server 2005
3 2 (1.12%) SQL Server Reporting Services
4 1 (0.56%) Microsoft Analysis Services
Development Applications
1 6 (3.35%) Toad
2 2 (1.12%) SQL Server Management Studio (SSMS)
3 1 (0.56%) Visual Studio Tools for Office
3 1 (0.56%) Visual Studio
General
1 41 (22.91%) Finance
2 12 (6.70%) Retail
3 11 (6.15%) Banking
4 9 (5.03%) Marketing
5 8 (4.47%) Local Government
6 6 (3.35%) Telecoms
7 5 (2.79%) German Language
8 3 (1.68%) Law
9 2 (1.12%) Pharmaceutical
9 2 (1.12%) French Language
9 2 (1.12%) Legal
9 2 (1.12%) Advertising
9 2 (1.12%) Games
10 1 (0.56%) Military
10 1 (0.56%) Spanish Language
10 1 (0.56%) Front Office
Libraries, Frameworks & Software Standards
1 5 (2.79%) .NET
2 3 (1.68%) HTML
3 2 (1.12%) CSS
4 1 (0.56%) .NET Framework
4 1 (0.56%) jQuery
4 1 (0.56%) WSH
4 1 (0.56%) XML
4 1 (0.56%) ADO.NET
4 1 (0.56%) COM
Miscellaneous
1 18 (10.06%) Blackberry
2 14 (7.82%) iPhone
3 12 (6.70%) iPad
4 10 (5.59%) Kindle
5 7 (3.91%) Management Information System
6 5 (2.79%) EPoS
7 4 (2.23%) New Media
7 4 (2.23%) Video Conferencing
7 4 (2.23%) VLE
7 4 (2.23%) Streaming Media
8 3 (1.68%) Chip and PIN
8 3 (1.68%) Hedge funds
9 2 (1.12%) Credit Risk
9 2 (1.12%) Market Risk
9 2 (1.12%) Informatics
9 2 (1.12%) Mathematics
9 2 (1.12%) Computer Science
9 2 (1.12%) Life Science
10 1 (0.56%) Photography
10 1 (0.56%) CCTV
Operating Systems
1 128 (71.51%) Windows
2 62 (34.64%) Windows 7
3 29 (16.20%) Windows Server 2003
4 24 (13.41%) Windows 8
5 22 (12.29%) Windows Server 2008
5 22 (12.29%) Linux
5 22 (12.29%) Windows XP
6 20 (11.17%) Mac OS X
7 11 (6.15%) Windows Server 2012
8 8 (4.47%) Mac OS
9 7 (3.91%) UNIX
10 4 (2.23%) Solaris
10 4 (2.23%) Debian
10 4 (2.23%) Ubuntu
11 3 (1.68%) Red Hat Enterprise Linux
11 3 (1.68%) Android
12 2 (1.12%) Windows Vista
13 1 (0.56%) Windows Mobile
13 1 (0.56%) VMS
13 1 (0.56%) Windows NT
Processes & Methodologies
1 29 (16.20%) ITIL
2 18 (10.06%) Service Delivery
3 9 (5.03%) Disaster Recovery
4 7 (3.91%) CRM
5 5 (2.79%) Project Management
5 5 (2.79%) Service Management
5 5 (2.79%) Analytics
6 4 (2.23%) Kalman Filter
6 4 (2.23%) Business Intelligence
6 4 (2.23%) ERP
6 4 (2.23%) E-Commerce
7 3 (1.68%) Change Management
7 3 (1.68%) ETL
8 2 (1.12%) ITIL V3
8 2 (1.12%) Root Cause Analysis
8 2 (1.12%) Continuous Improvement
8 2 (1.12%) Customer Insight
8 2 (1.12%) Marketing Intelligence
8 2 (1.12%) Risk Management
8 2 (1.12%) ITSM
Programming Languages
1 27 (15.08%) SQL
2 8 (4.47%) PL/SQL
3 4 (2.23%) VB
4 3 (1.68%) VB6
4 3 (1.68%) Bash Shell
4 3 (1.68%) PowerShell
4 3 (1.68%) Shell Script
4 3 (1.68%) Python
4 3 (1.68%) T-SQL
4 3 (1.68%) C
4 3 (1.68%) C#
4 3 (1.68%) VBA
5 2 (1.12%) VBScript
6 1 (0.56%) VB.NET
6 1 (0.56%) JavaScript
Qualifications
1 24 (13.41%) Microsoft Certification
2 20 (11.17%) Degree
3 17 (9.50%) Cisco Certification
4 16 (8.94%) CCNA
4 16 (8.94%) MCP
5 12 (6.70%) MCSE
6 7 (3.91%) MCSA
7 6 (3.35%) MCDST
8 5 (2.79%) A+ Certification
9 4 (2.23%) MCITP
10 3 (1.68%) Security Cleared
11 2 (1.12%) CCNP
11 2 (1.12%) CCA
11 2 (1.12%) Citrix Certification
11 2 (1.12%) Project+ Certification
11 2 (1.12%) CCVP
12 1 (0.56%) MCTS
12 1 (0.56%) SC Cleared
12 1 (0.56%) DV Cleared
12 1 (0.56%) CCDA
Quality Assurance & Compliance
1 18 (10.06%) SLA
2 14 (7.82%) ISO 9001
3 4 (2.23%) QA
System Software
1 86 (48.04%) Active Directory
2 26 (14.53%) VMware Infrastructure
3 12 (6.70%) Hyper-V
4 6 (3.35%) XenApp
5 4 (2.23%) VMware ESXi
5 4 (2.23%) Xen
6 2 (1.12%) VMware ESX
7 1 (0.56%) vSphere
7 1 (0.56%) Terminal Server
7 1 (0.56%) Terminal Services
Systems Management
1 8 (4.47%) Backup Exec
2 5 (2.79%) Norton AntiVirus
3 3 (1.68%) SCCM
3 3 (1.68%) Nagios
4 2 (1.12%) Control-M
4 2 (1.12%) WSUS
5 1 (0.56%) Sysprep
5 1 (0.56%) McAfee ePO
Vendors
1 87 (48.60%) Microsoft
2 41 (22.91%) VMware
3 36 (20.11%) Cisco
4 26 (14.53%) Apple
5 25 (13.97%) Citrix
6 13 (7.26%) HP
7 10 (5.59%) Bloomberg
7 10 (5.59%) Symantec
8 9 (5.03%) Oracle
9 6 (3.35%) McAfee
10 5 (2.79%) EMC
11 4 (2.23%) FactSet
11 4 (2.23%) Remedy
11 4 (2.23%) Veeam
11 4 (2.23%) Northgate
11 4 (2.23%) Google
12 3 (1.68%) SimCorp
12 3 (1.68%) Trend Micro
12 3 (1.68%) LANDesk
12 3 (1.68%) Red Hat
London
Hays IT - Uk Posting account
Salary: £45000.00 - £50000.00 per annum
Posted: 8 hours ago
City of London
Harrington Starr
Salary: £20000 - £30000 per annum
Posted: 9 hours ago
Kingston upon Thames
Harrington Starr
Salary: £20000 - £24000 per annum
Posted: 9 hours ago
Romford, Essex
Oscar Associates (UK) Ltd
Salary: £17000 - £20000 per annum + Benefits
Posted: Yesterday
Chessington, Surrey
Capita Resourcing - IT Resourcing
Salary: £25000 - £28000 per annum + BENEFITS
Posted: 2 days ago
Croydon, Surrey
Class Technology Solutions Ltd
Salary: From £16,000 to £18,000 per annum
Posted: 3 days ago
London
Bridge Noble
Salary: £18000 - £26000 per annum + 10 % Bonus and Excellent Benefits
Posted: 4 days ago
London
QA Apprenticeships
Salary: £17,355 pa
Posted: 7 days ago
City, London
ITF Solutions
Salary: £35000 - £41000 per annum + company benefits
Posted: 8 days ago
East London
Hiretech Solutions
Salary: Up to £30,000 per annum + bonus
Posted: 8 days ago
City of London
Deerfoot IT
Salary: £30000 - £35000 per annum + excellent benefits
Posted: 11 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Salary: Competitive
Posted: 16 days ago
Brentford
QA Apprenticeships
Salary: £10,000 - £13,000 per year
Posted: 21 days ago
London
Hays IT - Uk Posting account
Salary: £28000.00 - £32000.00 per annum
Posted: 24 days ago