The table below looks at the statistics for the Support Technician role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Support Technician
Rank 547 610 566
Rank change year-on-year
+63 -44
Permanent jobs requiring a Support Technician 89 56 54
As % of all permanent IT jobs located in London 0.20% 0.12% 0.12%
As % of the Job Titles category 0.22% 0.12% 0.13%
Number of salaries quoted 84 45 48
Average salary £30,000 £27,000 £32,000
Average salary % change year-on-year
+11.11% -15.62%
90% offered a salary of more than £22,500 £21,700 £21,550
10% offered a salary of more than £40,000 £34,200 £42,950
UK excluding London average salary £22,500 £23,500 £23,500
% change year-on-year
-4.25% -
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41271 44993 41469
As % of all permanent IT jobs located in London 93.31% 93.47% 93.48%
Number of salaries quoted 34981 37795 34683
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Technician
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in London

Support Technician
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the London region.

Support Technician Salary Trend in London

Support Technician
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Support Technician across the London region over the 3 months to 31 July 2015.

Support Technician Salary Histogram in London

Support Technician
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the London region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +37 25 £29,000 -10.76% 1
Croydon +3 3 £23,500 +4.44%
Sidcup - 2 £25,000 - 1
Edgware - 1 £21,000 -
Hounslow - 1 £25,000 -
Wimbledon - 1 £32,000 -
Support Technician
England

Support Technician
Top 30 Related IT Skills in London

For the 6 months to 31 July 2015, IT jobs across the London region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 114 (64.77%) Windows
1 114 (64.77%) Active Directory
2 96 (54.55%) Microsoft
3 66 (37.50%) VMware
4 60 (34.09%) MS Office
5 57 (32.39%) ITIL
6 56 (31.82%) Windows 7
7 55 (31.25%) Citrix
8 53 (30.11%) MS Exchange
9 51 (28.98%) VMware Infrastructure
10 45 (25.57%) TCP/IP
11 43 (24.43%) Blackberry
12 42 (23.86%) MS Excel
13 38 (21.59%) Finance
14 35 (19.89%) VPN
15 31 (17.61%) HP
16 28 (15.91%) Microsoft Certification
17 26 (14.77%) DHCP
18 24 (13.64%) DNS
19 23 (13.07%) WAN
19 23 (13.07%) Windows Server 2003
19 23 (13.07%) XenApp
20 22 (12.50%) Apple
20 22 (12.50%) Cisco
20 22 (12.50%) VoIP
20 22 (12.50%) SQL Server
20 22 (12.50%) MCSA
21 21 (11.93%) LAN
21 21 (11.93%) Firewall
21 21 (11.93%) Telecoms

Support Technician
Top Related IT Skills in London by Category

For the 6 months to 31 July 2015, IT jobs across the London region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 53 (30.11%) MS Exchange
2 17 (9.66%) SharePoint
3 16 (9.09%) Exchange Server 2010
4 15 (8.52%) Lync
5 13 (7.39%) Exchange Server 2007
6 8 (4.55%) IBM Notes
6 8 (4.55%) Exchange Server 2013
7 2 (1.14%) Moodle
7 2 (1.14%) Blackberry Enterprise Server
7 2 (1.14%) Exchange Server 2003
8 1 (0.57%) WorkSite
Applications
1 60 (34.09%) MS Office
2 42 (23.86%) MS Excel
3 5 (2.84%) Adobe Creative Suite
4 3 (1.70%) AutoCAD
5 2 (1.14%) MS Visio
Business Applications
1 14 (7.95%) Dynamics GP
2 3 (1.70%) Dynamics CRM
3 2 (1.14%) HiPortfolio
4 1 (0.57%) Dynamics NAV
Cloud Services
1 19 (10.80%) Office 365
2 3 (1.70%) Amazon EC2
2 3 (1.70%) Amazon S3
2 3 (1.70%) Amazon AWS
3 2 (1.14%) Microsoft Azure
4 1 (0.57%) OneDrive
Communications & Networking
1 45 (25.57%) TCP/IP
2 35 (19.89%) VPN
3 26 (14.77%) DHCP
4 24 (13.64%) DNS
5 23 (13.07%) WAN
6 22 (12.50%) VoIP
7 21 (11.93%) LAN
7 21 (11.93%) Firewall
8 20 (11.36%) Wi-Fi
9 19 (10.80%) Wireless
10 17 (9.66%) SAN
11 14 (7.95%) Ethernet
12 9 (5.11%) IP Telephony
13 8 (4.55%) Cisco ASA
14 4 (2.27%) VLAN
14 4 (2.27%) Internet
15 3 (1.70%) Skype
16 1 (0.57%) Structured Cabling
16 1 (0.57%) Network Security
16 1 (0.57%) 3G
Database & Business Intelligence
1 22 (12.50%) SQL Server
General
1 38 (21.59%) Finance
2 21 (11.93%) Telecoms
3 12 (6.82%) Banking
4 9 (5.11%) Marketing
5 4 (2.27%) Back Office
5 4 (2.27%) Legal
5 4 (2.27%) Advertising
6 3 (1.70%) Multimedia
6 3 (1.70%) Investment Banking
7 2 (1.14%) Local Government
7 2 (1.14%) Retail
7 2 (1.14%) Front Office
8 1 (0.57%) Financial Institution
8 1 (0.57%) Law
Libraries, Frameworks & Software Standards
1 3 (1.70%) Web Services
Miscellaneous
1 43 (24.43%) Blackberry
2 17 (9.66%) Analytical Skills
3 12 (6.82%) Video Conferencing
4 10 (5.68%) iPad
5 7 (3.98%) iPhone
6 6 (3.41%) Digital Media
6 6 (3.41%) VLE
7 4 (2.27%) Enterprise Software
8 3 (1.70%) Statistics
9 2 (1.14%) Mathematics
9 2 (1.14%) Computer Science
9 2 (1.14%) User Experience
9 2 (1.14%) Replication
9 2 (1.14%) Data Centre
10 1 (0.57%) Fixed Income
10 1 (0.57%) Smartphone
10 1 (0.57%) PDA
10 1 (0.57%) Handset
10 1 (0.57%) Foreign Exchange (FX)
10 1 (0.57%) EPoS
Operating Systems
1 114 (64.77%) Windows
2 56 (31.82%) Windows 7
3 23 (13.07%) Windows Server 2003
4 21 (11.93%) Windows 8
5 20 (11.36%) Windows Server 2008
6 16 (9.09%) Windows XP
7 14 (7.95%) Mac OS X
8 12 (6.82%) Windows Server 2012
9 10 (5.68%) Mac OS
10 8 (4.55%) Linux
11 6 (3.41%) Android
12 5 (2.84%) Solaris
13 4 (2.27%) UNIX
14 3 (1.70%) Windows Vista
14 3 (1.70%) Windows 2000 Server
15 2 (1.14%) Apple iOS
16 1 (0.57%) Windows Phone
16 1 (0.57%) Red Hat Enterprise Linux
Processes & Methodologies
1 57 (32.39%) ITIL
2 8 (4.55%) Investment Management
2 8 (4.55%) Time Management
3 7 (3.98%) Service Delivery
3 7 (3.98%) Software Deployment
4 6 (3.41%) Disaster Recovery
4 6 (3.41%) Problem Management
5 5 (2.84%) ITIL V3
5 5 (2.84%) Kalman Filter
5 5 (2.84%) CRM
6 4 (2.27%) Change Management
6 4 (2.27%) Business Continuity
6 4 (2.27%) Asset Management
6 4 (2.27%) Incident Management
6 4 (2.27%) Business Continuity Planning
7 3 (1.70%) Wealth Management
7 3 (1.70%) Network Architecture
8 2 (1.14%) Network Management
8 2 (1.14%) Line Management
8 2 (1.14%) Stakeholder Management
Programming Languages
1 18 (10.23%) SQL
2 4 (2.27%) C
3 1 (0.57%) Python
3 1 (0.57%) Shell Script
3 1 (0.57%) AWK
3 1 (0.57%) PowerShell
3 1 (0.57%) Bash Shell
3 1 (0.57%) sed
Qualifications
1 28 (15.91%) Microsoft Certification
2 22 (12.50%) MCSA
3 20 (11.36%) MCP
4 17 (9.66%) CCNA
4 17 (9.66%) MCSE
4 17 (9.66%) Cisco Certification
5 10 (5.68%) Degree
6 8 (4.55%) VMware Certified Professional (VCP)
6 8 (4.55%) PhD
6 8 (4.55%) CCNP
7 7 (3.98%) CCA
7 7 (3.98%) Citrix Certification
7 7 (3.98%) MCTS
8 6 (3.41%) HNC
8 6 (3.41%) HND
9 2 (1.14%) Security Cleared
9 2 (1.14%) A+ Certification
10 1 (0.57%) MCDST
10 1 (0.57%) MCITP
Quality Assurance & Compliance
1 6 (3.41%) SLA
2 2 (1.14%) ISO/IEC 27001
3 1 (0.57%) Sarbanes-Oxley
System Software
1 114 (64.77%) Active Directory
2 51 (28.98%) VMware Infrastructure
3 23 (13.07%) XenApp
4 16 (9.09%) vSphere
5 8 (4.55%) XenServer
6 5 (2.84%) Citrix Presentation Server
7 4 (2.27%) XenDesktop
7 4 (2.27%) Hyper-V
7 4 (2.27%) Terminal Server
8 2 (1.14%) VMware ESXi
9 1 (0.57%) Terminal Services
9 1 (0.57%) Microsoft Virtual Server
Systems Management
1 10 (5.68%) Casper Suite
2 8 (4.55%) Backup Exec
3 4 (2.27%) Symantec Endpoint Protection
4 3 (1.70%) SCCM
5 1 (0.57%) ARCserve
5 1 (0.57%) WSUS
Vendors
1 96 (54.55%) Microsoft
2 66 (37.50%) VMware
3 55 (31.25%) Citrix
4 31 (17.61%) HP
5 22 (12.50%) Cisco
5 22 (12.50%) Apple
6 17 (9.66%) Bloomberg
7 14 (7.95%) SimCorp
7 14 (7.95%) Trend Micro
7 14 (7.95%) FactSet
8 13 (7.39%) Symantec
8 13 (7.39%) Oracle
9 10 (5.68%) Veeam
10 8 (4.55%) IronPort
10 8 (4.55%) Polycom
10 8 (4.55%) Lotus
10 8 (4.55%) Adobe
10 8 (4.55%) Dell
10 8 (4.55%) EMC
11 7 (3.98%) Altiris
London
Oasis Academy
Salary: From £25,620 to £28,845 per annum
Posted: 18 hours ago
Sidcup, Kent
RecruitmentRevolution.com Limited
Salary: Up to £25,000 per annum + Benefits
Posted: Yesterday
Uxbridge, Middlesex
CV Screen Ltd
Salary: Up to £24k plus benefits
Posted: 2 days ago
City, London
Polar Recruitment
Salary: £18000 - £22000 per annum + benefits
Posted: 3 days ago
London
Recruitment Genius
Salary: £20000 - £25000 per annum
Posted: 3 days ago
London
Interquest - IQ Public Sector
Salary: £25000 - £28000 per annum + Benefits
Posted: 8 days ago
East London
Anonymous Recruiter
Salary: From £25,000 to £32,000 per annum
Posted: 14 days ago
Kingston upon Thames
Bluetownonline Ltd
Salary: Competitive
Posted: 17 days ago
South West London
Look Ahead
Salary: £28,000 per annum
Posted: 20 days ago
London
Bluetownonline Ltd
Salary: £24k - 27k per year
Posted: 21 days ago
London
Talent Spa
Salary: Up to £40k Dependent on Experience
Posted: 24 days ago