The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 91 88 85
Rank change year-on-year
-3 -3
Permanent jobs requiring a Support Analyst 187 199 220
As % of all permanent IT jobs located in the North West 2.61% 2.77% 2.93%
As % of the Job Titles category 2.75% 2.92% 3.05%
Number of salaries quoted 173 162 191
Average salary £25,000 £25,000 £25,000
90% offered a salary of more than £19,500 £18,000 £18,000
10% offered a salary of more than £42,000 £40,000 £42,800
UK excluding London average salary £27,500 £27,511 £29,750
% change year-on-year
-0.04% -7.52%
Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6797 6804 7219
As % of all permanent IT jobs located in the North West 94.81% 94.76% 96.28%
Number of salaries quoted 5515 5834 6330
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,500 £23,000 £23,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
England

Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the North West

Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the North West region.

Support Analyst Salary Trend in the North West

Support Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Analyst across the North West region over the 3 months to 1 August 2014.

Support Analyst Salary Histogram in the North West

Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the North West region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -2 117 £24,000 -7.69% 9
Cheshire -6 46 £27,000 +8.00% 7
Merseyside +4 17 £32,500 +47.72% 2
Lancashire -9 7 £30,000 +50.00% 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 1 August 2014, IT jobs across the North West region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 167 (43.38%) Windows
2 162 (42.08%) SQL
3 159 (41.30%) Microsoft
4 116 (30.13%) ITIL
5 95 (24.68%) Finance
6 87 (22.60%) .NET
7 86 (22.34%) MS Excel
8 85 (22.08%) Active Directory
9 70 (18.18%) SQL Server
10 64 (16.62%) VMware
11 59 (15.32%) MS Office
12 57 (14.81%) Citrix
13 56 (14.55%) C#
14 53 (13.77%) ASP.NET
15 49 (12.73%) Windows Server 2008
16 47 (12.21%) VB.NET
17 46 (11.95%) MS Exchange
18 44 (11.43%) Problem Management
19 43 (11.17%) Linux
20 42 (10.91%) UNIX
21 41 (10.65%) TCP/IP
21 41 (10.65%) Windows 7
22 39 (10.13%) IIS
23 38 (9.87%) Oracle
24 37 (9.61%) Microsoft Certification
25 35 (9.09%) SharePoint
26 34 (8.83%) SLA
26 34 (8.83%) Incident Management
27 33 (8.57%) T-SQL
28 32 (8.31%) Java

Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 1 August 2014, IT jobs across the North West region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 46 (11.95%) MS Exchange
2 39 (10.13%) IIS
3 35 (9.09%) SharePoint
4 16 (4.16%) Exchange Server 2010
5 13 (3.38%) WebSphere
6 12 (3.12%) LiveLink
7 10 (2.60%) Lync
8 9 (2.34%) Exchange Server 2007
8 9 (2.34%) Exchange Server 2013
9 8 (2.08%) Apache
10 7 (1.82%) Tomcat
11 5 (1.30%) Exchange Server 2003
11 5 (1.30%) nginx
12 4 (1.04%) SharePoint 2010
13 3 (0.78%) Site Server
14 2 (0.52%) TIBCO ActiveMatrix
14 2 (0.52%) WorkSite
15 1 (0.26%) TPMS
15 1 (0.26%) SharePoint 2013
15 1 (0.26%) IBM Notes
Applications
1 86 (22.34%) MS Excel
2 59 (15.32%) MS Office
3 3 (0.78%) AutoCAD
4 2 (0.52%) SketchUp
4 2 (0.52%) Revit
4 2 (0.52%) MS PowerPoint
4 2 (0.52%) PrintSoft PReS
Business Applications
1 6 (1.56%) Dynamics AX
2 5 (1.30%) Dynamics CRM
3 4 (1.04%) Remedy ITSM
4 3 (0.78%) Bond Adapt
4 3 (0.78%) SAP FI
4 3 (0.78%) SAP FI/CO
4 3 (0.78%) SAP CO
5 2 (0.52%) SAP SD
5 2 (0.52%) BusinessWorks
5 2 (0.52%) TIBCO iProcess
5 2 (0.52%) Visualfiles
6 1 (0.26%) Sage 200
6 1 (0.26%) SAP MM
6 1 (0.26%) SAP WM
6 1 (0.26%) Pegasus Opera
6 1 (0.26%) Agresso
6 1 (0.26%) SAP CRM
Cloud Services
1 9 (2.34%) SaaS
2 4 (1.04%) Office 365
3 2 (0.52%) Amazon AWS
4 1 (0.26%) Taleo
4 1 (0.26%) Amazon EC2
4 1 (0.26%) Amazon S3
4 1 (0.26%) ElastiCache
4 1 (0.26%) Route 53
Communications & Networking
1 41 (10.65%) TCP/IP
2 29 (7.53%) Firewall
3 24 (6.23%) WAN
4 22 (5.71%) DNS
5 19 (4.94%) LAN
6 16 (4.16%) Internet
7 11 (2.86%) Wi-Fi
7 11 (2.86%) VPN
8 10 (2.60%) SAN
9 7 (1.82%) DHCP
10 6 (1.56%) FTP
11 5 (1.30%) VoIP
12 3 (0.78%) PSTN
12 3 (0.78%) ADSL
12 3 (0.78%) ISDN
12 3 (0.78%) Ethernet
13 2 (0.52%) Broadband
13 2 (0.52%) Structured Cabling
13 2 (0.52%) VLAN
14 1 (0.26%) 3G
Database & Business Intelligence
1 70 (18.18%) SQL Server
2 13 (3.38%) SQL Server Reporting Services
3 10 (2.60%) SQL Server Integration Services
4 7 (1.82%) SQL Server 2008
4 7 (1.82%) Oracle Database
4 7 (1.82%) Crystal Reports
5 6 (1.56%) MySQL
5 6 (1.56%) SQL Server 2012
5 6 (1.56%) Oracle Database 11g
6 5 (1.30%) SQL Server 2005
6 5 (1.30%) Data Warehouse
7 4 (1.04%) Relational Database
8 2 (0.52%) Oracle Database 10g
8 2 (0.52%) DTS
8 2 (0.52%) OLAP
9 1 (0.26%) Oracle OLAP
9 1 (0.26%) Base SAS
9 1 (0.26%) SAS Enterprise Guide
9 1 (0.26%) Big Data
9 1 (0.26%) Amazon RDS
Development Applications
1 8 (2.08%) SQL Server Management Studio (SSMS)
2 5 (1.30%) JIRA
3 1 (0.26%) Team Foundation Server
3 1 (0.26%) Jenkins
3 1 (0.26%) Visual Studio
3 1 (0.26%) Subversion
General
1 95 (24.68%) Finance
2 19 (4.94%) Banking
3 15 (3.90%) Retail
4 12 (3.12%) Manufacturing
5 7 (1.82%) Telecoms
6 6 (1.56%) Back Office
6 6 (1.56%) Law
6 6 (1.56%) Legal
6 6 (1.56%) Advertising
7 5 (1.30%) Billing
8 4 (1.04%) Marketing
9 3 (0.78%) Aerospace
10 1 (0.26%) Corporate Banking
10 1 (0.26%) French Language
10 1 (0.26%) German Language
10 1 (0.26%) Financial Institution
10 1 (0.26%) Front Office
10 1 (0.26%) Games
10 1 (0.26%) Publishing
10 1 (0.26%) Investment Banking
Libraries, Frameworks & Software Standards
1 87 (22.60%) .NET
2 53 (13.77%) ASP.NET
3 26 (6.75%) XML
4 16 (4.16%) Web Services
5 13 (3.38%) HTML
6 12 (3.12%) .NET Framework
7 9 (2.34%) CSS
8 7 (1.82%) EDI
9 5 (1.30%) Middleware
9 5 (1.30%) Spring
10 4 (1.04%) WebSphere MQ
10 4 (1.04%) J2EE
10 4 (1.04%) ADO.NET Entity Framework
10 4 (1.04%) jQuery
10 4 (1.04%) WCF
10 4 (1.04%) WF
11 1 (0.26%) WebSphere Message Broker
11 1 (0.26%) LAMP
Miscellaneous
1 8 (2.08%) Mainframe
1 8 (2.08%) Thin Client
1 8 (2.08%) Fat Client
2 7 (1.82%) Blackberry
3 6 (1.56%) EPoS
3 6 (1.56%) FlexPod
4 5 (1.30%) iPhone
4 5 (1.30%) Tandem
5 3 (0.78%) iPad
5 3 (0.78%) Enterprise Software
6 2 (0.52%) Data Extraction
6 2 (0.52%) Smartphone
6 2 (0.52%) CMDB
7 1 (0.26%) Online Banking
7 1 (0.26%) Mathematics
7 1 (0.26%) Computer Science
7 1 (0.26%) Statistics
7 1 (0.26%) IBM Mainframe
7 1 (0.26%) Video Conferencing
7 1 (0.26%) Kindle
Operating Systems
1 167 (43.38%) Windows
2 49 (12.73%) Windows Server 2008
3 43 (11.17%) Linux
4 42 (10.91%) UNIX
5 41 (10.65%) Windows 7
6 29 (7.53%) Windows Server 2003
7 18 (4.68%) Windows Server 2012
7 18 (4.68%) Windows XP
8 10 (2.60%) HPUX
9 5 (1.30%) Windows 2000 Server
9 5 (1.30%) Solaris
9 5 (1.30%) AIX
10 4 (1.04%) Windows 8
10 4 (1.04%) Windows Vista
11 2 (0.52%) Apple iOS
11 2 (0.52%) Android
12 1 (0.26%) Windows Mobile
12 1 (0.26%) Windows 2000
12 1 (0.26%) MVS
12 1 (0.26%) Mac OS X
Processes & Methodologies
1 116 (30.13%) ITIL
2 44 (11.43%) Problem Management
3 34 (8.83%) Incident Management
4 22 (5.71%) Release Management
5 19 (4.94%) Service Delivery
5 19 (4.94%) Change Management
5 19 (4.94%) ITIL V3
6 16 (4.16%) CRM
6 16 (4.16%) Change Control
7 15 (3.90%) Service Management
8 13 (3.38%) Root Cause Analysis
8 13 (3.38%) Configuration Management
8 13 (3.38%) ERP
9 11 (2.86%) Disaster Recovery
10 10 (2.60%) Time Management
11 9 (2.34%) E-Commerce
11 9 (2.34%) Stakeholder Management
12 8 (2.08%) Wealth Management
13 7 (1.82%) Business Intelligence
13 7 (1.82%) Business Continuity
Programming Languages
1 162 (42.08%) SQL
2 56 (14.55%) C#
3 47 (12.21%) VB.NET
4 33 (8.57%) T-SQL
5 32 (8.31%) Java
6 17 (4.42%) VB
7 14 (3.64%) VB6
8 10 (2.60%) Shell Script
8 10 (2.60%) JavaScript
9 5 (1.30%) VBA
9 5 (1.30%) Perl
9 5 (1.30%) VBScript
10 2 (0.52%) ABAP
11 1 (0.26%) COBOL
11 1 (0.26%) PHP
11 1 (0.26%) Assembly Language
11 1 (0.26%) FoxPro (VFP)
Qualifications
1 37 (9.61%) Microsoft Certification
2 21 (5.45%) MCP
3 17 (4.42%) MCSE
4 16 (4.16%) Degree
5 11 (2.86%) MCITP
6 9 (2.34%) Cisco Certification
6 9 (2.34%) CCNA
7 8 (2.08%) ITIL Certification
7 8 (2.08%) MCSA
7 8 (2.08%) Security Cleared
7 8 (2.08%) MCDST
8 7 (1.82%) CCA
8 7 (1.82%) Citrix Certification
9 5 (1.30%) SC Cleared
10 4 (1.04%) VMware Certified Professional (VCP)
11 3 (0.78%) HNC
11 3 (0.78%) HND
12 1 (0.26%) MCTS
12 1 (0.26%) NCIE
12 1 (0.26%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 34 (8.83%) SLA
2 3 (0.78%) Data Quality
3 1 (0.26%) QA
3 1 (0.26%) PCI DSS
3 1 (0.26%) ISO 9001
3 1 (0.26%) GxP
3 1 (0.26%) Sarbanes-Oxley
System Software
1 85 (22.08%) Active Directory
2 27 (7.01%) VMware Infrastructure
3 11 (2.86%) Hyper-V
4 6 (1.56%) vSphere
4 6 (1.56%) XenApp
5 4 (1.04%) ISA Server
5 4 (1.04%) VMware Server
5 4 (1.04%) XenDesktop
6 3 (0.78%) Citrix Presentation Server
7 2 (0.52%) VMware ESX
8 1 (0.26%) Xen
8 1 (0.26%) Cronacle
Systems Management
1 4 (1.04%) Backup Exec
1 4 (1.04%) OpenView
2 3 (0.78%) Oracle EDQ
2 3 (0.78%) DameWare
3 2 (0.52%) NetBackup
3 2 (0.52%) Nagios
3 2 (0.52%) TIBCO Hawk
3 2 (0.52%) SCCM
3 2 (0.52%) SCOM
4 1 (0.26%) WSUS
4 1 (0.26%) McAfee ePO
4 1 (0.26%) Tivoli
4 1 (0.26%) OVSD
Vendors
1 159 (41.30%) Microsoft
2 64 (16.62%) VMware
3 57 (14.81%) Citrix
4 38 (9.87%) Oracle
5 29 (7.53%) HP
6 19 (4.94%) Cisco
7 10 (2.60%) Dell
8 8 (2.08%) McAfee
9 7 (1.82%) NetApp
9 7 (1.82%) Symantec
9 7 (1.82%) Remedy
10 6 (1.56%) Sophos
10 6 (1.56%) IBM
10 6 (1.56%) SAP
10 6 (1.56%) ServiceNow
11 5 (1.30%) Axway
11 5 (1.30%) Epicor
11 5 (1.30%) Misys
12 4 (1.04%) Sage
12 4 (1.04%) BMC
Cheshire
ReThink Recruitment
Salary: £20000.00 - £30000.00 per annum
Posted: 12 hours ago
Macclesfield, Cheshire
KDR
Salary: £22000 - £28000 per annum + Excellent benefits inc pension
Posted: 17 hours ago
Manchester, Lancashire
Deerfoot IT Resources Ltd
Salary: £25000 - £29000 per annum
Posted: 20 hours ago
Greater Manchester
Nigel Frank International Ltd
Posted: Yesterday
Manchester, Lancashire
Circle Recruitment
Salary: £22000 - £26000 per annum + Benefits + Bonus
Posted: Yesterday
Manchester, Lancashire
Ashdown IT
Salary: £18000 - £21000 per annum
Posted: Yesterday
Liverpool, Merseyside
Sanderson
Salary: £40000 - £50000 per annum + Benefits
Posted: 3 days ago
Crewe
Tectre Limited
Salary: £26,000 - £30,000 per year dependent on proven experience
Posted: 3 days ago
Macclesfield, Cheshire
Evolution Recruitment Solutions
Salary: 25,000 + Bens
Posted: 3 days ago
Cheshire
Venturi
Salary: £22000 - £25000 per annum + Benefits
Posted: 4 days ago
Cheshire
Deerfoot IT Resources Ltd
Salary: £35000 - £42000 per annum
Posted: 4 days ago
Cheadle, Cheshire
Rullion IT Plus
Salary: £26000 - £32000 per annum + Benefits
Posted: 4 days ago
Manchester
Edenhouse solutions ltd
Salary: Competitive
Posted: 9 days ago
Macclesfield
DP Connect
Salary: £35000 - £40000 per annum + 9% Pension, Annual Bonus and more
Posted: 16 days ago
Cumbria
Capita - ITIN
Salary: £0.00 - £1 per annum + competitive salary
Posted: 18 days ago