The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Support Analyst
Rank 84 126 112
Rank change year-on-year
+42 -14
Permanent jobs requiring a Support Analyst 169 143 159
As % of all permanent IT jobs located in the North West 3.02% 2.03% 2.40%
As % of the Job Titles category 3.14% 2.10% 2.49%
Number of salaries quoted 131 121 148
Average salary £27,000 £25,000 £25,000
Average salary % change year-on-year
+8.00% -
90% offered a salary of more than £20,000 £19,500 £20,000
10% offered a salary of more than £35,500 £37,500 £38,500
UK excluding London average salary £28,500 £27,500 £28,000
% change year-on-year
+3.63% -1.78%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5382 6806 6379
As % of all permanent IT jobs located in the North West 96.04% 96.58% 96.21%
Number of salaries quoted 4503 5759 5348
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,000 £23,500 £24,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the North West

Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the North West region.

Support Analyst Salary Trend in the North West

Support Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Analyst across the North West region over the 3 months to 9 February 2016.

Support Analyst Salary Histogram in the North West

Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the North West region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +53 71 £27,000 -1.81% 12
Manchester +6 61 £25,000 - 11
Merseyside 0 25 £25,000 +16.27% 2
Lancashire +11 8 £25,000 +9.89% 8
Cumbria - 1 £22,500 -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 9 February 2016, IT jobs across the North West region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 181 (50.84%) Windows
2 139 (39.04%) ITIL
3 127 (35.67%) Microsoft
4 112 (31.46%) Active Directory
5 102 (28.65%) SQL
6 79 (22.19%) Citrix
7 72 (20.22%) Windows Server
8 70 (19.66%) Finance
9 68 (19.10%) SQL Server
9 68 (19.10%) MS Office
10 66 (18.54%) MS Exchange
11 64 (17.98%) MS Excel
12 48 (13.48%) Windows 7
12 48 (13.48%) ITIL Certification
13 43 (12.08%) Analytical Skills
14 42 (11.80%) Windows Server 2008
15 41 (11.52%) VMware
16 39 (10.96%) Service Management
16 39 (10.96%) TCP/IP
17 38 (10.67%) Degree
18 36 (10.11%) AppSense
19 32 (8.99%) Firewall
19 32 (8.99%) SLA
19 32 (8.99%) Cisco
20 31 (8.71%) Oracle
20 31 (8.71%) SCCM
20 31 (8.71%) Exchange Server 2010
21 29 (8.15%) CRM
22 28 (7.87%) Management Information System
22 28 (7.87%) Office 365

Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 9 February 2016, IT jobs across the North West region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 66 (18.54%) MS Exchange
2 31 (8.71%) Exchange Server 2010
3 22 (6.18%) Blackberry Enterprise Server
4 21 (5.90%) IIS
4 21 (5.90%) SharePoint
5 11 (3.09%) Exchange Server 2013
6 9 (2.53%) Exchange Server 2007
6 9 (2.53%) IBM Notes
7 7 (1.97%) Skype for Business
8 4 (1.12%) BizTalk Server
9 2 (0.56%) Exchange Server 2003
9 2 (0.56%) MS Project Server
10 1 (0.28%) Apache
10 1 (0.28%) Tomcat
10 1 (0.28%) Umbraco
10 1 (0.28%) WebLogic
Applications
1 68 (19.10%) MS Office
2 64 (17.98%) MS Excel
3 4 (1.12%) MS PowerPoint
4 2 (0.56%) MS Project
4 2 (0.56%) QuarkXPress
4 2 (0.56%) Spreadsheet
Business Applications
1 11 (3.09%) SAP MM
1 11 (3.09%) SAP PP
2 10 (2.81%) Dynamics CRM
3 9 (2.53%) Oracle Applications
4 7 (1.97%) SAP QM
5 6 (1.69%) Dynamics AX
5 6 (1.69%) Primavera
6 3 (0.84%) Sage CRM
7 2 (0.56%) SAP CO
7 2 (0.56%) SAP EHS
7 2 (0.56%) SAP FI
7 2 (0.56%) SAP FI/CO
7 2 (0.56%) SAP SCM
7 2 (0.56%) SAP SD
7 2 (0.56%) SAP WM
8 1 (0.28%) Dynamics NAV
8 1 (0.28%) Salesforce.com CRM
8 1 (0.28%) SAP HCM
8 1 (0.28%) Unit4 Business World
Cloud Services
1 28 (7.87%) Office 365
2 2 (0.56%) Google Apps
2 2 (0.56%) Microsoft Azure
3 1 (0.28%) Amazon AWS
3 1 (0.28%) Cloud Computing
3 1 (0.28%) IaaS
3 1 (0.28%) SaaS
3 1 (0.28%) SuccessFactors
Communications & Networking
1 39 (10.96%) TCP/IP
2 32 (8.99%) Firewall
3 27 (7.58%) VPN
4 26 (7.30%) DNS
5 23 (6.46%) LAN
6 18 (5.06%) WAN
7 15 (4.21%) VoIP
8 11 (3.09%) DHCP
9 9 (2.53%) VLAN
10 8 (2.25%) NAS
11 7 (1.97%) Remote Desktop
12 6 (1.69%) ADSL
12 6 (1.69%) Cisco IOS
12 6 (1.69%) Internet
12 6 (1.69%) MVNO
12 6 (1.69%) Skype
13 5 (1.40%) Broadband
13 5 (1.40%) Wireless
14 4 (1.12%) SAN
15 3 (0.84%) WLAN
Database & Business Intelligence
1 68 (19.10%) SQL Server
2 17 (4.78%) SQL Server 2008
3 10 (2.81%) BusinessObjects
4 9 (2.53%) Relational Database
5 7 (1.97%) Oracle Database
6 6 (1.69%) Oracle Reports
6 6 (1.69%) SQL Server Reporting Services
7 4 (1.12%) MS Access
7 4 (1.12%) SQL Server 2005
8 3 (0.84%) Crystal Reports
8 3 (0.84%) MySQL
8 3 (0.84%) Oracle Database 11g
8 3 (0.84%) SQL Server 2012
9 2 (0.56%) SAP BW
10 1 (0.28%) Big Data
10 1 (0.28%) Data Mining
10 1 (0.28%) Data Warehouse
10 1 (0.28%) RDBMS
10 1 (0.28%) SQL Server Analysis Services
10 1 (0.28%) SQL Server Integration Services
Development Applications
1 4 (1.12%) Team Foundation Server
2 2 (0.56%) JIRA
3 1 (0.28%) MSI
3 1 (0.28%) WiX
General
1 70 (19.66%) Finance
2 27 (7.58%) Law
3 22 (6.18%) Legal
4 17 (4.78%) Retail
5 15 (4.21%) Banking
6 14 (3.93%) German Language
7 11 (3.09%) Manufacturing
8 9 (2.53%) Telecoms
9 8 (2.25%) Advertising
10 4 (1.12%) Pharmaceutical
11 3 (0.84%) Marketing
12 2 (0.56%) General Ledger
13 1 (0.28%) Back Office
13 1 (0.28%) Financial Institution
Libraries, Frameworks & Software Standards
1 25 (7.02%) .NET
2 8 (2.25%) ASP.NET
3 7 (1.97%) WCF
4 4 (1.12%) HTML
5 3 (0.84%) Software Packaging
6 2 (0.56%) .NET Framework
6 2 (0.56%) CSS
6 2 (0.56%) EDI
6 2 (0.56%) XML
7 1 (0.28%) Entity Framework
7 1 (0.28%) WF
Miscellaneous
1 43 (12.08%) Analytical Skills
2 28 (7.87%) Management Information System
3 25 (7.02%) Blackberry
4 16 (4.49%) AS400
5 12 (3.37%) Credit Risk
5 12 (3.37%) SWIFT
6 11 (3.09%) Computer Science
6 11 (3.09%) Mathematics
7 9 (2.53%) Fat Client
7 9 (2.53%) iPad
7 9 (2.53%) Thin Client
8 8 (2.25%) Driving Licence
8 8 (2.25%) Enterprise Software
9 5 (1.40%) iPhone
10 3 (0.84%) Data Centre
11 2 (0.56%) Clustering
11 2 (0.56%) EPoS
11 2 (0.56%) FMCG
11 2 (0.56%) NHS
12 1 (0.28%) Replication
Operating Systems
1 181 (50.84%) Windows
2 72 (20.22%) Windows Server
3 48 (13.48%) Windows 7
4 42 (11.80%) Windows Server 2008
5 25 (7.02%) Windows Server 2003
6 23 (6.46%) Linux
7 22 (6.18%) Windows XP
8 20 (5.62%) Windows Server 2012
9 15 (4.21%) Windows 8
10 13 (3.65%) Android
11 10 (2.81%) Unix
12 9 (2.53%) Apple iOS
13 4 (1.12%) Red Hat Enterprise Linux
13 4 (1.12%) Windows 10
14 3 (0.84%) Windows Vista
15 2 (0.56%) Mac OS X
15 2 (0.56%) Solaris
15 2 (0.56%) Windows 2000
15 2 (0.56%) Windows Mobile
16 1 (0.28%) AIX
Processes & Methodologies
1 139 (39.04%) ITIL
2 39 (10.96%) Service Management
3 29 (8.15%) CRM
4 24 (6.74%) Service Delivery
5 21 (5.90%) Data Analysis
5 21 (5.90%) Time Management
6 19 (5.34%) User Acceptance Testing
7 17 (4.78%) ERP
8 16 (4.49%) ITIL V3
9 15 (4.21%) Change Management
9 15 (4.21%) Configuration Management
10 13 (3.65%) Continuous Improvement
10 13 (3.65%) Project Management
11 12 (3.37%) Disaster Recovery
11 12 (3.37%) Stakeholder Management
11 12 (3.37%) Wealth Management
12 11 (3.09%) Document Management
12 11 (3.09%) Problem Management
13 10 (2.81%) Workflow
14 7 (1.97%) Quality Management
Programming Languages
1 102 (28.65%) SQL
2 15 (4.21%) R
2 15 (4.21%) RPG
3 14 (3.93%) C#
4 12 (3.37%) C
5 9 (2.53%) T-SQL
6 8 (2.25%) PL/SQL
7 6 (1.69%) VB.NET
8 5 (1.40%) Java
9 4 (1.12%) PowerShell
9 4 (1.12%) Shell Script
10 3 (0.84%) VBA
10 3 (0.84%) VBScript
11 1 (0.28%) JavaScript
11 1 (0.28%) PHP
11 1 (0.28%) VB
Qualifications
1 48 (13.48%) ITIL Certification
2 38 (10.67%) Degree
3 24 (6.74%) Microsoft Certification
4 12 (3.37%) MOS
5 11 (3.09%) ISTQB
5 11 (3.09%) ISTQB Foundation Certification
5 11 (3.09%) MCP
6 7 (1.97%) CCNA
6 7 (1.97%) Cisco Certification
7 6 (1.69%) MCSA
7 6 (1.69%) MCSE
8 5 (1.40%) MCITP
9 4 (1.12%) HND
9 4 (1.12%) MCDST
10 3 (0.84%) Citrix Certification
11 2 (0.56%) ITIL Foundation Certificate
12 1 (0.28%) A+ Certification
12 1 (0.28%) CCAA
12 1 (0.28%) CCNP
12 1 (0.28%) Security Cleared
Quality Assurance & Compliance
1 32 (8.99%) SLA
2 2 (0.56%) Data Quality
2 2 (0.56%) HL7
2 2 (0.56%) PCI DSS
System Software
1 112 (31.46%) Active Directory
2 18 (5.06%) Terminal Server
3 14 (3.93%) Terminal Services
3 14 (3.93%) XenApp
4 13 (3.65%) VMware Infrastructure
5 11 (3.09%) Hyper-V
6 5 (1.40%) XenDesktop
7 2 (0.56%) vSphere
8 1 (0.28%) Cronacle
8 1 (0.28%) VMware ESX
8 1 (0.28%) VMware ESXi
8 1 (0.28%) VMware Server
8 1 (0.28%) Xen
Systems Management
1 31 (8.71%) SCCM
2 5 (1.40%) SCOM
3 4 (1.12%) Systems Management Server (SMS)
4 3 (0.84%) McAfee ePO
5 2 (0.56%) NetBackup
5 2 (0.56%) Symantec Enterprise Vault
6 1 (0.28%) AirWatch
6 1 (0.28%) DameWare
6 1 (0.28%) Foglight
6 1 (0.28%) WSUS
Vendors
1 127 (35.67%) Microsoft
2 79 (22.19%) Citrix
3 41 (11.52%) VMware
4 36 (10.11%) AppSense
5 32 (8.99%) Cisco
6 31 (8.71%) Oracle
7 18 (5.06%) SAP
8 12 (3.37%) Bloomberg
8 12 (3.37%) Reuters
9 10 (2.81%) Symantec
10 9 (2.53%) Lotus
10 9 (2.53%) Remedy
11 8 (2.25%) Apple
12 6 (1.69%) Hummingbird
12 6 (1.69%) Sophos
13 5 (1.40%) Avaya
13 5 (1.40%) Interwoven
14 4 (1.12%) Hyperion
14 4 (1.12%) Red Hat
14 4 (1.12%) Sage
Ellesmere Port, Merseyside
Bray leino
Posted: 2 hours ago
Preston, Lancashire
Erin Associates
Salary: From £20,000 to £25,000 per annum
Posted: 21 hours ago
Chorley, Lancashire
Verticality Ltd
Salary: £22-25k DOE + benefits
Posted: Yesterday
Stockport
Computer Futures
Salary: competitive
Posted: Yesterday
Chorley, Lancashire
Applause IT Innovation
Salary: £22000 - £26000 per annum + Pension, Healthcare
Posted: Yesterday
Manchester, Lancashire
@ITS
Salary: From £0 to £0 per annum Competitive + Benefits
Posted: Yesterday
Knutsford, Cheshire
Greywood Associates Limited
Salary: £25000 - £30000 per annum + bens
Posted: Yesterday
Blackburn, Lancashire
Sanderson
Salary: £25000.00 - £28000.00 per annum + Excellent Benefits
Posted: 3 days ago
Sandbach, Cheshire
Applause IT Innovation
Salary: £25000 - £32000 per annum + Benefits
Posted: 3 days ago
Sandbach, Cheshire
Applause IT Innovation
Salary: £15000 - £20000 per annum + Benefits
Posted: 3 days ago
Cheadle, Cheshire
Circle Recruitment
Salary: £40000 - £60000 per annum + Excellent Benefits
Posted: 4 days ago
Barnoldswick, Lancashire
Send
Salary: From £16,000 to £16,000 per annum
Posted: 4 days ago
Greater Manchester
IQ Telecom
Salary: £38000 - £40000 per annum
Posted: 4 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £20000 - £30000 per annum + Benefits
Posted: 4 days ago
Sandbach, Cheshire
Senitor Associates
Salary: £30000 per annum + 25 days holiday
Posted: 4 days ago
Manchester
OCC Computer Personnel
Salary: £20k - 25k per year + Benefits
Posted: 5 days ago
Stockport, Cheshire
Oscar
Salary: £30000 - £35000 per annum
Posted: 5 days ago
Sandbach, Cheshire
Senitor Associates
Salary: £15000 - £20000 per annum + 25 days holiday
Posted: 5 days ago
Macclesfield, Cheshire
Spring Technology
Salary: £20000.00 - £25000.00 per month
Posted: 5 days ago
Cheshire
Opus IT Consulting
Salary: £20000.00 - £25000.00 per annum + Benefits
Posted: 5 days ago
Blackburn, Lancashire
Senitor Associates
Salary: £25000 - £29000 per annum + Healthcare, 24 days, Free Parking
Posted: 6 days ago
Stockport
Computer Futures
Salary: competitive
Posted: 7 days ago
Cheshire
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £38000.00 per annum
Posted: 8 days ago
Sandbach
Applause IT Ltd
Salary: £15000 - £20000 per annum + Benefits
Posted: 11 days ago
Warrington, Cheshire
Sopra Steria Recruitment
Salary: From £22,000 to £23,000 per annum Plus Benefits
Posted: 13 days ago
Leyland, Lancashire
AWD online
Salary: circa £30,000 + Benefits
Posted: 13 days ago
Sandbach
Applause IT Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 14 days ago
Liverpool
Computer Futures
Salary: competitive
Posted: 20 days ago
Greater Manchester
Nigel Frank International Ltd
Salary: £35000 - £45000 per annum
Posted: 25 days ago
Liverpool, North West, UK
Allied Bakeries
Salary: Competitive Salary
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