The statistics below represent IT jobs advertised across the North West region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Support Analyst
England / North West
Rank 110 92 125
Rank change year-on-year
-18 +33
Permanent jobs requiring a Support Analyst 156 160 146
As % of all permanent IT jobs located in the North West 2.63% 2.94% 2.18%
As % of the Job Titles category 2.73% 3.06% 2.25%
Number of salaries quoted 127 114 123
Median salary £27,500 £27,000 £26,000
Median salary % change year-on-year
+1.85% +3.84%
90% offered a salary of more than £20,000 £19,650 £19,500
10% offered a salary of more than £40,000 £35,850 £41,500
UK excluding London median salary £27,500 £28,000 £27,850
% change year-on-year
-1.78% +0.53%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5721 5224 6491
As % of all permanent IT jobs located in the North West 96.54% 95.96% 96.81%
Number of salaries quoted 4827 4392 5544
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Support Analyst
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the North West

Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the North West region.

Support Analyst Salary Trend in the North West

Support Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Analyst across the North West region over the 3 months to 17 January 2017.

Support Analyst Salary Histogram in the North West

Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the North West region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -19 65 £26,750 +7.00% 14
Lancashire +25 47 £25,000 - 6
Cheshire -22 26 £31,500 +16.66%
Merseyside -23 12 £18,875 -30.73% 2
Cumbria - 3 £30,000 - 2
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 17 January 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Support Analyst in the job title.

1 153 (50.16%) SQL
2 111 (36.39%) Windows
3 110 (36.07%) ITIL
4 107 (35.08%) Microsoft
5 91 (29.84%) Active Directory
6 87 (28.52%) SQL Server
7 59 (19.34%) VMware
8 52 (17.05%) MS Excel
9 50 (16.39%) Oracle
10 49 (16.07%) Finance
10 49 (16.07%) Windows Server
11 42 (13.77%) MS Office
12 41 (13.44%) ERP
13 38 (12.46%) MS Exchange
14 36 (11.80%) SLA
15 34 (11.15%) TCP/IP
16 33 (10.82%) .NET
16 33 (10.82%) Windows 7
17 32 (10.49%) Windows Server 2008
17 32 (10.49%) CRM
18 29 (9.51%) T-SQL
18 29 (9.51%) IBM
19 28 (9.18%) RPG
19 28 (9.18%) DB2
19 28 (9.18%) iSeries
20 27 (8.85%) SharePoint
20 27 (8.85%) WAN
21 26 (8.52%) LAN
21 26 (8.52%) MCP
21 26 (8.52%) Firewall

Support Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (12.46%) MS Exchange
2 27 (8.85%) SharePoint
3 24 (7.87%) IIS
4 20 (6.56%) BizTalk Server
5 17 (5.57%) Exchange Server 2010
6 16 (5.25%) Exchange Server 2013
7 5 (1.64%) Apache
8 4 (1.31%) Tomcat
9 3 (0.98%) SharePoint 2013
9 3 (0.98%) WebSphere
10 2 (0.66%) Oracle Service Bus
10 2 (0.66%) Oracle SOA Suite
10 2 (0.66%) Oracle Workflow
10 2 (0.66%) Skype for Business
10 2 (0.66%) WebLogic
11 1 (0.33%) Exchange Server 2007
11 1 (0.33%) JBoss
Applications
1 52 (17.05%) MS Excel
2 42 (13.77%) MS Office
3 1 (0.33%) MS PowerPoint
3 1 (0.33%) MS Visio
3 1 (0.33%) Spreadsheet
Business Applications
1 11 (3.61%) SAP SD
2 10 (3.28%) SAP CO
2 10 (3.28%) SAP FI
2 10 (3.28%) SAP FI/CO
2 10 (3.28%) SAP MM
3 7 (2.30%) Oracle EBS
3 7 (2.30%) SAP WM
4 5 (1.64%) Dynamics CRM
4 5 (1.64%) Oracle Applications
5 4 (1.31%) Dynamics AX
6 3 (0.98%) Oracle CRM
6 3 (0.98%) Sage 1000
6 3 (0.98%) SAP PP
6 3 (0.98%) Temenos T24
7 2 (0.66%) Demantra
7 2 (0.66%) Oracle ASCP
8 1 (0.33%) Line 500
8 1 (0.33%) Oracle EBS R12
8 1 (0.33%) Oracle General Ledger
8 1 (0.33%) SAP BPC
Cloud Services
1 17 (5.57%) Office 365
2 6 (1.97%) Amazon AWS
3 2 (0.66%) Amazon EC2
3 2 (0.66%) Amazon S3
4 1 (0.33%) Microsoft Azure
4 1 (0.33%) PaaS
4 1 (0.33%) SaaS
Communications & Networking
1 34 (11.15%) TCP/IP
2 27 (8.85%) WAN
3 26 (8.52%) Firewall
3 26 (8.52%) LAN
4 25 (8.20%) DHCP
4 25 (8.20%) DNS
5 19 (6.23%) VLAN
6 13 (4.26%) SAN
7 10 (3.28%) Wi-Fi
8 8 (2.62%) WLAN
9 7 (2.30%) VPN
9 7 (2.30%) Wireless
10 6 (1.97%) Internet
11 4 (1.31%) Cisco IOS
11 4 (1.31%) VoIP
11 4 (1.31%) Wireshark
12 3 (0.98%) DMZ
12 3 (0.98%) Intranet
12 3 (0.98%) IP Telephony
12 3 (0.98%) Remote Desktop
Database & Business Intelligence
1 87 (28.52%) SQL Server
2 28 (9.18%) DB2
3 21 (6.89%) SQL Server Reporting Services
4 17 (5.57%) Oracle Database
5 15 (4.92%) Crystal Reports
5 15 (4.92%) SQL Server 2008
6 10 (3.28%) Data Warehouse
7 8 (2.62%) Oracle Database 11g
7 8 (2.62%) SQL Server Integration Services
8 7 (2.30%) MySQL
9 6 (1.97%) Oracle Reports
9 6 (1.97%) SQL Server 2012
10 5 (1.64%) SQL Server 2014
11 3 (0.98%) RDBMS
11 3 (0.98%) Relational Database
11 3 (0.98%) SQL Server 2005
11 3 (0.98%) SQL Server 2016
11 3 (0.98%) SQLPlus
12 2 (0.66%) Oracle Database 10g
12 2 (0.66%) Oracle8/8i Database
Development Applications
1 5 (1.64%) Oracle Forms
2 2 (0.66%) Talend Open Studio
3 1 (0.33%) Git (software)
3 1 (0.33%) Team Foundation Server
General
1 49 (16.07%) Finance
2 16 (5.25%) Law
3 11 (3.61%) Manufacturing
4 10 (3.28%) Retail
5 9 (2.95%) Legal
6 8 (2.62%) Banking
7 5 (1.64%) Advertising
8 4 (1.31%) Telecoms
9 3 (0.98%) Marketing
10 2 (0.66%) Investment Banking
11 1 (0.33%) Automotive
11 1 (0.33%) Back Office
11 1 (0.33%) Corporate Banking
11 1 (0.33%) Financial Institution
11 1 (0.33%) General Ledger
11 1 (0.33%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 33 (10.82%) .NET
2 20 (6.56%) ASP.NET
3 10 (3.28%) XML
4 8 (2.62%) Web Services
5 6 (1.97%) WCF
6 4 (1.31%) ASP.NET MVC
6 4 (1.31%) CSS
6 4 (1.31%) Middleware
7 3 (0.98%) JSON
7 3 (0.98%) JSP
7 3 (0.98%) Spring
8 2 (0.66%) HTML
8 2 (0.66%) iBATIS
8 2 (0.66%) Java EE
9 1 (0.33%) .NET Framework
9 1 (0.33%) J2EE
9 1 (0.33%) REST
9 1 (0.33%) SOAP
9 1 (0.33%) WebSphere MQ
Miscellaneous
1 28 (9.18%) iSeries
2 23 (7.54%) iPad
3 20 (6.56%) Analytical Skills
4 13 (4.26%) AS400
5 12 (3.93%) Enterprise Software
6 10 (3.28%) FMCG
7 7 (2.30%) Driving Licence
8 4 (1.31%) Data Centre
8 4 (1.31%) Management Information System
9 3 (0.98%) Life Science
9 3 (0.98%) Video Conferencing
10 2 (0.66%) Computer Science
10 2 (0.66%) Mobile Computing
10 2 (0.66%) NHS
10 2 (0.66%) User Experience
11 1 (0.33%) Blackberry
11 1 (0.33%) Client/Server
11 1 (0.33%) EPoS
11 1 (0.33%) IVR
11 1 (0.33%) Replication
Operating Systems
1 111 (36.39%) Windows
2 49 (16.07%) Windows Server
3 33 (10.82%) Windows 7
4 32 (10.49%) Windows Server 2008
5 21 (6.89%) Unix
6 20 (6.56%) Windows Server 2012
7 17 (5.57%) Windows 8
8 14 (4.59%) Windows 10
9 13 (4.26%) Linux
9 13 (4.26%) Windows XP
10 9 (2.95%) Windows Server 2003
11 8 (2.62%) Solaris
12 3 (0.98%) AIX
13 2 (0.66%) Mac OS X
13 2 (0.66%) Red Hat Enterprise Linux
14 1 (0.33%) Android
14 1 (0.33%) CentOS
14 1 (0.33%) HPUX
14 1 (0.33%) Mac OS
Processes & Methodologies
1 110 (36.07%) ITIL
2 41 (13.44%) ERP
3 32 (10.49%) CRM
4 22 (7.21%) SDLC
5 21 (6.89%) Agile Software Development
6 20 (6.56%) Unit Testing
6 20 (6.56%) Waterfall
7 18 (5.90%) Logistics
8 15 (4.92%) Project Management
9 14 (4.59%) Service Delivery
9 14 (4.59%) Service Management
9 14 (4.59%) Software Deployment
10 13 (4.26%) Disaster Recovery
11 12 (3.93%) Business Intelligence
11 12 (3.93%) Stakeholder Management
12 11 (3.61%) High Availability
13 10 (3.28%) ITIL V3
14 8 (2.62%) Continuous Improvement
14 8 (2.62%) ETL
14 8 (2.62%) Incident Management
Programming Languages
1 153 (50.16%) SQL
2 29 (9.51%) T-SQL
3 28 (9.18%) RPG
4 25 (8.20%) C#
5 9 (2.95%) PowerShell
6 8 (2.62%) Java
6 8 (2.62%) VB.NET
7 6 (1.97%) JavaScript
8 5 (1.64%) PL/SQL
9 4 (1.31%) R
10 3 (0.98%) PHP
10 3 (0.98%) Shell Script
11 1 (0.33%) Bash Shell
11 1 (0.33%) Perl
11 1 (0.33%) Python
11 1 (0.33%) Ruby
Qualifications
1 26 (8.52%) MCP
2 23 (7.54%) Microsoft Certification
3 17 (5.57%) MCSE
4 13 (4.26%) MCSA
5 11 (3.61%) Degree
6 9 (2.95%) Cisco Certification
7 8 (2.62%) CCNA
8 7 (2.30%) MCITP
9 6 (1.97%) Security Cleared
10 4 (1.31%) MCTS
10 4 (1.31%) SC Cleared
11 3 (0.98%) MCDST
12 2 (0.66%) A+ Certification
12 2 (0.66%) AAT
12 2 (0.66%) ITIL Certification
12 2 (0.66%) MOS
12 2 (0.66%) NVQ Level 4
13 1 (0.33%) CCIE
13 1 (0.33%) DBS Check
13 1 (0.33%) DV Cleared
Quality Assurance & Compliance
1 36 (11.80%) SLA
2 1 (0.33%) ISO 9001
2 1 (0.33%) ISO/IEC 27001
System Software
1 91 (29.84%) Active Directory
2 26 (8.52%) Hyper-V
3 17 (5.57%) VMware Infrastructure
4 7 (2.30%) Terminal Services
5 4 (1.31%) VMware ESX
5 4 (1.31%) vSphere
5 4 (1.31%) XenApp
6 1 (0.33%) XenServer
Systems Management
1 9 (2.95%) SCCM
2 8 (2.62%) WSUS
3 3 (0.98%) WMI
4 2 (0.66%) McAfee ePO
4 2 (0.66%) Microsoft Intune
5 1 (0.33%) Backup Exec
5 1 (0.33%) HP SIM
5 1 (0.33%) Norton AntiVirus
5 1 (0.33%) Opscode Chef
5 1 (0.33%) SCOM
Vendors
1 107 (35.08%) Microsoft
2 59 (19.34%) VMware
3 50 (16.39%) Oracle
4 29 (9.51%) IBM
5 23 (7.54%) Citrix
6 21 (6.89%) Cisco
7 19 (6.23%) SAP
8 15 (4.92%) Cognos
8 15 (4.92%) Hyperion
9 13 (4.26%) Intel Security
10 12 (3.93%) NetApp
11 11 (3.61%) Avaya
11 11 (3.61%) Dell
12 9 (2.95%) HP
13 7 (2.30%) iManage
14 6 (1.97%) Apple
14 6 (1.97%) Sage
15 5 (1.64%) Mitel
15 5 (1.64%) Veeam
16 2 (0.66%) Talend
Manchester, Lancashire
Adria Solutions Ltd
Salary: £25000 - £32000 per annum + Benefits
Posted: 11 hours ago
Wigan, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £22000.00 per annum
Posted: Yesterday
Manchester, Lancashire
Franklin Bates
Salary: From £20,000 to £25,000 per annum Pension, Healthcare
Posted: 16 hours ago
St. Helens, Merseyside
Ascent People Ltd
Salary: £18000 - £23000 per annum + Benefits + Bonus
Posted: 10 hours ago
Wigan, Lancashire
Cathcart Associates Ltd
Salary: £21000 - £250000 per annum
Posted: Yesterday
Manchester, Lancashire
CV Screen Ltd
Salary: £19k - 21k per year + Pension
Posted: Yesterday
Manchester, Lancashire
Cathcart Associates Ltd
Salary: £22000 - £27000 per annum
Posted: Yesterday
Manchester, Lancashire
Cathcart Associates Ltd
Salary: £20000 - £22000 per annum
Posted: 5 days ago
Wigan
Mint
Salary: £28000 - £35000 per annum
Posted: Yesterday
Chorley, Lancashire
Verticality Ltd
Salary: £22-25k DOE + benefits
Posted: 4 days ago
Preston, Lancashire
Actis Recruitment.
Salary: From £20,000 to £25,000 per annum + excellent benefits package
Posted: 5 days ago
Chorley, Lancashire
Verticality Ltd
Salary: to £25k DOE + Extensive benefits
Posted: 4 days ago
Burnley, Lancashire
Applause IT Innovation
Salary: £18000 - £21000 per annum + Benefits
Posted: 5 days ago
Manchester, Lancashire
CoreCom Consulting
Salary: £20000 - £25000 per annum + Benefits
Posted: 5 days ago
Manchester, Lancashire
FT Select
Salary: Up to £25,000 per annum
Posted: 6 days ago
Chorley
Applause IT Ltd
Salary: £22000 - £27000 per annum
Posted: 12 days ago
Stockport, Cheshire
Saxon Recruitment Solutions
Salary: £24000 - £32000 per annum + Excellent Benefits
Posted: 4 days ago
Barrow-In-Furness, Cumbria
FT Select
Salary: From £20,000 to £30,000 per annum
Posted: 6 days ago
Liverpool, Merseyside
Seadrill Management
Salary: £45,000 per annum
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Manchester, North West
Freshfields Bruckhaus Deringer
Posted: 18 days ago
Carlisle
Washington Frank
Salary: pension, training, holiday
Posted: 20 days ago
Chorley
Hays Specialist Recruitment Ltd
Salary: £35000.00 - £40000.00 per annum
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Rochdale
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Salary: £33867 - £41653 per annum
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