The statistics below represent IT jobs advertised across the North West region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 December 2016 with a comparison to same period over 2 years.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
Support Analyst
Rank 111 98 101
Rank change year-on-year
-13 +3
Permanent jobs requiring a Support Analyst 163 169 196
As % of all permanent IT jobs located in the North West 2.61% 2.74% 2.62%
As % of the Job Titles category 2.70% 2.86% 2.71%
Number of salaries quoted 145 126 175
Median salary £31,000 £25,000 £23,000
Median salary % change year-on-year
+24.00% +8.69%
90% offered a salary of more than £20,000 £19,500 £18,500
10% offered a salary of more than £40,000 £40,000 £37,500
UK excluding London median salary £28,500 £27,500 £27,500
% change year-on-year
+3.63% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6045 5907 7227
As % of all permanent IT jobs located in the North West 96.66% 95.91% 96.58%
Number of salaries quoted 5096 4898 6180
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,000 £23,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Support Analyst
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the North West

Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the North West region.

Support Analyst Salary Trend in the North West

Support Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Analyst across the North West region over the 3 months to 4 December 2016.

Support Analyst Salary Histogram in the North West

Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the North West region over the 3 months to 4 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -29 68 £28,500 +18.75% 8
Lancashire +25 42 £37,500 +53.06% 8
Cheshire -16 25 £31,500 +26.00% 6
Merseyside -9 16 £30,000 +10.09% 3
Cumbria +10 5 £28,000 -6.66% 1
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 4 December 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Support Analyst in the job title.

1 162 (50.94%) SQL
2 126 (39.62%) Windows
3 116 (36.48%) ITIL
4 95 (29.87%) Microsoft
5 91 (28.62%) SQL Server
6 89 (27.99%) Active Directory
7 60 (18.87%) Windows Server
8 57 (17.92%) Finance
9 55 (17.30%) MS Excel
10 47 (14.78%) VMware
11 43 (13.52%) MS Office
12 41 (12.89%) .NET
12 41 (12.89%) ERP
13 38 (11.95%) IBM
14 36 (11.32%) T-SQL
14 36 (11.32%) Windows Server 2008
15 35 (11.01%) Oracle
16 34 (10.69%) SLA
17 33 (10.38%) CRM
17 33 (10.38%) Windows Server 2012
18 30 (9.43%) MS Exchange
18 30 (9.43%) C#
19 29 (9.12%) RPG
19 29 (9.12%) DB2
19 29 (9.12%) iSeries
20 28 (8.81%) Windows 7
20 28 (8.81%) SharePoint
21 27 (8.49%) MCP
22 26 (8.18%) SAP
23 25 (7.86%) IIS

Support Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (9.43%) MS Exchange
2 28 (8.81%) SharePoint
3 25 (7.86%) IIS
4 24 (7.55%) BizTalk Server
5 18 (5.66%) Exchange Server 2010
6 17 (5.35%) Exchange Server 2013
7 10 (3.14%) WebSphere
8 4 (1.26%) Apache
9 3 (0.94%) SharePoint 2013
9 3 (0.94%) Tomcat
10 2 (0.63%) Oracle Service Bus
10 2 (0.63%) Oracle SOA Suite
10 2 (0.63%) Oracle Workflow
10 2 (0.63%) Skype for Business
10 2 (0.63%) WebLogic
11 1 (0.31%) CMS
11 1 (0.31%) Exchange Server 2007
11 1 (0.31%) Oracle Self-Service HR
Applications
1 55 (17.30%) MS Excel
2 43 (13.52%) MS Office
3 5 (1.57%) MS Visio
4 1 (0.31%) MS PowerPoint
4 1 (0.31%) Spreadsheet
Business Applications
1 16 (5.03%) SAP CO
1 16 (5.03%) SAP FI
1 16 (5.03%) SAP FI/CO
1 16 (5.03%) SAP SD
2 15 (4.72%) SAP MM
3 12 (3.77%) SAP WM
4 7 (2.20%) Dynamics CRM
5 6 (1.89%) Oracle Applications
5 6 (1.89%) Oracle EBS
6 5 (1.57%) Dynamics AX
7 3 (0.94%) Remedy ITSM
7 3 (0.94%) SAP PP
7 3 (0.94%) Temenos T24
8 2 (0.63%) Demantra
8 2 (0.63%) Oracle ASCP
8 2 (0.63%) Oracle CRM
9 1 (0.31%) Oracle Cash Management
9 1 (0.31%) Oracle Payables
9 1 (0.31%) Oracle Receivables
9 1 (0.31%) SAP BPC
Cloud Services
1 16 (5.03%) Office 365
2 10 (3.14%) Amazon AWS
3 2 (0.63%) Amazon EC2
3 2 (0.63%) Amazon S3
4 1 (0.31%) Adobe Analytics
4 1 (0.31%) G Suite
4 1 (0.31%) Google Drive
4 1 (0.31%) Microsoft Azure
4 1 (0.31%) SaaS
Communications & Networking
1 22 (6.92%) TCP/IP
2 21 (6.60%) WAN
3 20 (6.29%) DNS
3 20 (6.29%) LAN
4 19 (5.97%) DHCP
5 15 (4.72%) Firewall
6 13 (4.09%) VLAN
7 11 (3.46%) Internet
8 10 (3.14%) Wi-Fi
9 8 (2.52%) SAN
9 8 (2.52%) WLAN
10 7 (2.20%) VPN
11 6 (1.89%) Extranet
11 6 (1.89%) Wireless
12 4 (1.26%) Wireshark
13 3 (0.94%) Intranet
13 3 (0.94%) WebEx
14 2 (0.63%) FTP
14 2 (0.63%) HTTP
14 2 (0.63%) VoIP
Database & Business Intelligence
1 91 (28.62%) SQL Server
2 29 (9.12%) DB2
3 23 (7.23%) SQL Server Reporting Services
4 21 (6.60%) SQL Server 2008
5 17 (5.35%) Crystal Reports
6 14 (4.40%) SQL Server 2012
7 12 (3.77%) Oracle Database
8 10 (3.14%) SQL Server 2014
9 9 (2.83%) Data Warehouse
10 7 (2.20%) SQL Server 2005
10 7 (2.20%) SQL Server Integration Services
11 6 (1.89%) Oracle Reports
11 6 (1.89%) Relational Database
12 5 (1.57%) MySQL
13 4 (1.26%) Electronic Patient Records
14 3 (0.94%) BusinessObjects
14 3 (0.94%) Oracle Database 11g
14 3 (0.94%) RDBMS
14 3 (0.94%) SQL Server 2016
14 3 (0.94%) SQLPlus
Development Applications
1 5 (1.57%) Oracle Forms
2 3 (0.94%) Visual Studio
3 2 (0.63%) Git (software)
3 2 (0.63%) Team Foundation Server
4 1 (0.31%) JIRA
4 1 (0.31%) Subversion
4 1 (0.31%) Talend Open Studio
General
1 57 (17.92%) Finance
2 18 (5.66%) Law
3 10 (3.14%) Manufacturing
4 9 (2.83%) Banking
4 9 (2.83%) Retail
5 7 (2.20%) Advertising
6 6 (1.89%) Legal
7 5 (1.57%) Pharmaceutical
8 4 (1.26%) Telecoms
9 3 (0.94%) Automotive
10 2 (0.63%) Back Office
10 2 (0.63%) Front Office
11 1 (0.31%) Aerospace
11 1 (0.31%) General Ledger
11 1 (0.31%) German Language
11 1 (0.31%) Investment Banking
Libraries, Frameworks & Software Standards
1 41 (12.89%) .NET
2 23 (7.23%) ASP.NET
3 17 (5.35%) XML
4 13 (4.09%) Web Services
5 9 (2.83%) WCF
6 5 (1.57%) ASP.NET MVC
7 4 (1.26%) .NET Framework
7 4 (1.26%) HTML
7 4 (1.26%) JSON
8 3 (0.94%) CSS
8 3 (0.94%) FIXML
8 3 (0.94%) J2EE
8 3 (0.94%) SOAP
8 3 (0.94%) WebSphere MQ
8 3 (0.94%) XSL
9 2 (0.63%) EDI
9 2 (0.63%) iBATIS
9 2 (0.63%) Java EE
9 2 (0.63%) JSP
9 2 (0.63%) Spring
Miscellaneous
1 29 (9.12%) iSeries
2 21 (6.60%) iPad
3 20 (6.29%) Analytical Skills
3 20 (6.29%) Enterprise Software
4 15 (4.72%) FMCG
5 12 (3.77%) AS400
5 12 (3.77%) Driving Licence
6 7 (2.20%) Management Information System
7 6 (1.89%) SWIFT
8 4 (1.26%) Data Centre
9 3 (0.94%) Clustering
9 3 (0.94%) Credit Risk
10 2 (0.63%) Computer Science
10 2 (0.63%) Mobile Computing
10 2 (0.63%) NHS
10 2 (0.63%) User Experience
10 2 (0.63%) Video Conferencing
11 1 (0.31%) Cyberthreat
11 1 (0.31%) Data Extraction
11 1 (0.31%) Mobile App
Operating Systems
1 126 (39.62%) Windows
2 60 (18.87%) Windows Server
3 36 (11.32%) Windows Server 2008
4 33 (10.38%) Windows Server 2012
5 28 (8.81%) Windows 7
6 19 (5.97%) Unix
7 16 (5.03%) Windows 8
8 15 (4.72%) Windows 10
8 15 (4.72%) Windows XP
9 13 (4.09%) Linux
10 8 (2.52%) Windows Server 2003
11 3 (0.94%) AIX
11 3 (0.94%) Solaris
12 2 (0.63%) Android
12 2 (0.63%) Mac OS X
12 2 (0.63%) Red Hat Enterprise Linux
13 1 (0.31%) Apple iOS
13 1 (0.31%) CentOS
13 1 (0.31%) HPUX
Processes & Methodologies
1 116 (36.48%) ITIL
2 41 (12.89%) ERP
3 33 (10.38%) CRM
4 24 (7.55%) Agile Software Development
5 23 (7.23%) Logistics
6 21 (6.60%) Unit Testing
6 21 (6.60%) Waterfall
7 19 (5.97%) SDLC
7 19 (5.97%) Stakeholder Management
8 14 (4.40%) Project Management
8 14 (4.40%) Service Delivery
9 13 (4.09%) Business Intelligence
9 13 (4.09%) Problem Management
10 11 (3.46%) High Availability
11 10 (3.14%) Change Management
12 9 (2.83%) Disaster Recovery
13 8 (2.52%) ETL
13 8 (2.52%) ITIL V3
13 8 (2.52%) Service Management
13 8 (2.52%) Stakeholder Engagement
Programming Languages
1 162 (50.94%) SQL
2 36 (11.32%) T-SQL
3 30 (9.43%) C#
4 29 (9.12%) RPG
5 21 (6.60%) PowerShell
6 11 (3.46%) JavaScript
7 10 (3.14%) Java
8 8 (2.52%) VB.NET
9 6 (1.89%) PL/SQL
9 6 (1.89%) VBScript
10 4 (1.26%) R
11 3 (0.94%) PHP
12 1 (0.31%) Bash Shell
12 1 (0.31%) Perl
12 1 (0.31%) Python
12 1 (0.31%) Ruby
12 1 (0.31%) X++
Qualifications
1 27 (8.49%) MCP
2 21 (6.60%) Microsoft Certification
3 18 (5.66%) MCSE
4 12 (3.77%) Degree
5 10 (3.14%) MCSA
6 8 (2.52%) Cisco Certification
7 7 (2.20%) CCNA
8 4 (1.26%) MCITP
8 4 (1.26%) MCTS
8 4 (1.26%) Security Cleared
9 2 (0.63%) AAT
9 2 (0.63%) MOS
9 2 (0.63%) NVQ Level 4
9 2 (0.63%) SC Cleared
10 1 (0.31%) A+ Certification
10 1 (0.31%) CCIE
10 1 (0.31%) CCNP
10 1 (0.31%) DBS Check
10 1 (0.31%) DV Cleared
10 1 (0.31%) ITIL Certification
Quality Assurance & Compliance
1 34 (10.69%) SLA
2 4 (1.26%) QA
3 1 (0.31%) ISO 9001
3 1 (0.31%) ISO/IEC 27001
System Software
1 89 (27.99%) Active Directory
2 23 (7.23%) Hyper-V
3 18 (5.66%) VMware Infrastructure
4 4 (1.26%) VMware ESX
4 4 (1.26%) vSphere
4 4 (1.26%) XenApp
5 1 (0.31%) Terminal Services
5 1 (0.31%) Virtual Servers
5 1 (0.31%) XenServer
Systems Management
1 12 (3.77%) SCCM
2 6 (1.89%) WMI
2 6 (1.89%) WSUS
3 2 (0.63%) McAfee ePO
3 2 (0.63%) Microsoft Intune
4 1 (0.31%) Backup Exec
4 1 (0.31%) HP SIM
4 1 (0.31%) Norton AntiVirus
4 1 (0.31%) Opscode Chef
4 1 (0.31%) SCOM
4 1 (0.31%) ServiceCenter
Vendors
1 95 (29.87%) Microsoft
2 47 (14.78%) VMware
3 38 (11.95%) IBM
4 35 (11.01%) Oracle
5 26 (8.18%) SAP
6 23 (7.23%) Citrix
7 14 (4.40%) Dell
8 13 (4.09%) Cisco
8 13 (4.09%) Cognos
8 13 (4.09%) Hyperion
8 13 (4.09%) Intel Security
9 11 (3.46%) HP
9 11 (3.46%) iManage
10 7 (2.20%) Apple
11 6 (1.89%) NetApp
11 6 (1.89%) Remedy
12 5 (1.57%) Mitel
12 5 (1.57%) Veeam
13 4 (1.26%) Avaya
13 4 (1.26%) Sage
Chorley, Lancashire
Applause IT Innovation
Salary: £22000 - £27000 per annum
Posted: 2 days ago
Greater Manchester
Frazer John Recruitment Ltd
Salary: £22000.00 - £25000.00 per annum
Posted: 5 days ago
Bolton, Lancashire
Fruition IT Resources Limited
Salary: £30000 - £35000 per annum + Excellent Benefits!
Posted: 4 days ago
Manchester, Lancashire
FT Select
Salary: From £18,000 to £20,000 per annum plus bonus and benefits
Posted: 2 days ago
Oldham
Searchability
Salary: £20000 - £25000 per annum
Posted: 2 days ago
Crewe, Cheshire
Oscar
Salary: £22000 - £25000 per annum
Posted: 4 days ago
Blackburn, Lancashire
Searchability
Salary: £15000 - £16000 per annum
Posted: 3 days ago
Runcorn, Cheshire
Greywood Associates Limited
Salary: £18000 - £20000 per annum + bens
Posted: 6 days ago
Wilmslow, Cheshire
Greywood Associates Limited
Salary: £18000 - £20000 per annum + bens
Posted: 6 days ago
Liverpool, Merseyside
Greywood Associates Limited
Salary: £18000 - £20000 per annum + bens
Posted: 5 days ago
Carlisle, Cumbria
Nigel Frank International Ltd
Salary: £25000 - £35000 per annum + Pension, Healthcare, Negotiable
Posted: 3 days ago
Manchester, Lancashire
FT Select
Salary: Up to £25,000 per annum
Posted: 4 days ago
Chorley, Lancashire
Verticality Ltd
Salary: to £25k DOE + Extensive benefits
Posted: 5 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £18000 - £22000 per annum + Benefits
Posted: 5 days ago
Chorley, Lancashire
Cathcart Associates Ltd
Salary: £20000 - £27000 per annum
Posted: 3 days ago
Manchester, Lancashire
Connected IT
Salary: £20000.00 per annum + Benefits
Posted: 3 days ago
Wilmslow
Cathcart Associates
Salary: £25000 - £35000 per annum
Posted: 9 days ago
Warrington
Hays Specialist Recruitment Ltd
Salary: £34000.00 - £38000.00 per annum
Posted: 9 days ago
Chorley
Applause IT Ltd
Salary: £18000 - £26000 per annum + Pension, Health, Childcare
Posted: 16 days ago
Greater Manchester
Rutherford Grant
Salary: £21000.00 - £23000.00 per annum + bonus and benefits
Posted: 10 days ago
Chorley
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £25000.00 per annum
Posted: 26 days ago
Chorley
Hays Specialist Recruitment Ltd
Salary: £35000.00 - £40000.00 per annum
Posted: 18 days ago
Liverpool, Merseyside
Connected IT
Salary: £25000 - £40000 per annum + Benefits
Posted: 16 days ago
Macclesfield
greywood
Salary: £28000 - £32000 per annum + bens
Posted: 23 days ago
Chorley
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £25000.00 per annum
Posted: 26 days ago