The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Support Analyst
Rank 133 99 118
Rank change year-on-year
-34 +19
Permanent jobs requiring a Support Analyst 120 192 159
As % of all permanent IT jobs located in the North West 1.82% 2.68% 2.17%
As % of the Job Titles category 1.91% 2.81% 2.27%
Number of salaries quoted 109 161 139
Average salary £25,000 £25,000 £25,500
Average salary % change year-on-year
- -1.96%
90% offered a salary of more than £20,000 £19,500 £19,950
10% offered a salary of more than £40,000 £33,000 £42,200
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6279 6829 6995
As % of all permanent IT jobs located in the North West 95.27% 95.28% 95.25%
Number of salaries quoted 5001 5536 5865
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,690 £24,500 £24,000
10% offered a salary of more than £55,000 £51,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the North West

Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the North West region.

Support Analyst Salary Trend in the North West

Support Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Analyst across the North West region over the 3 months to 21 April 2015.

Support Analyst Salary Histogram in the North West

Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the North West region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -25 66 £26,000 +8.33% 12
Cheshire -12 35 £30,000 +11.11% 7
Merseyside +10 16 £21,789 -20.76% 3
Lancashire -9 2 £20,250 -5.81% 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 21 April 2015, IT jobs across the North West region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 117 (43.33%) Windows
2 104 (38.52%) Microsoft
3 98 (36.30%) SQL
4 67 (24.81%) Active Directory
5 62 (22.96%) Finance
6 60 (22.22%) MS Office
7 59 (21.85%) SQL Server
7 59 (21.85%) MS Excel
8 57 (21.11%) ITIL
9 39 (14.44%) Windows 7
10 38 (14.07%) SLA
11 35 (12.96%) .NET
11 35 (12.96%) Degree
12 32 (11.85%) Oracle
13 27 (10.00%) MS Exchange
13 27 (10.00%) Citrix
14 25 (9.26%) Windows XP
15 24 (8.89%) SAP
16 22 (8.15%) Exchange Server 2010
17 21 (7.78%) Analytical Skills
17 21 (7.78%) ERP
18 20 (7.41%) Service Delivery
18 20 (7.41%) VMware
19 19 (7.04%) TCP/IP
19 19 (7.04%) C#
20 18 (6.67%) LAN
20 18 (6.67%) Firewall
20 18 (6.67%) Windows Server 2008
21 17 (6.30%) SC Cleared
21 17 (6.30%) Security Cleared

Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 21 April 2015, IT jobs across the North West region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (10.00%) MS Exchange
2 22 (8.15%) Exchange Server 2010
3 13 (4.81%) IIS
4 8 (2.96%) SharePoint
5 7 (2.59%) Exchange Server 2007
6 6 (2.22%) IBM Notes
6 6 (2.22%) Apache
7 3 (1.11%) Tomcat
7 3 (1.11%) Drupal
7 3 (1.11%) Exchange Server 2003
7 3 (1.11%) WordPress
7 3 (1.11%) SharePoint 2010
7 3 (1.11%) Lync
7 3 (1.11%) SharePoint 2013
7 3 (1.11%) Exchange Server 2013
8 2 (0.74%) nginx
8 2 (0.74%) Moodle
8 2 (0.74%) Blackberry Enterprise Server
8 2 (0.74%) CMS
9 1 (0.37%) Exstream Dialogue
Applications
1 60 (22.22%) MS Office
2 59 (21.85%) MS Excel
3 3 (1.11%) MS PowerPoint
4 2 (0.74%) Acrobat
5 1 (0.37%) AutoCAD
5 1 (0.37%) PrintSoft PReS
Business Applications
1 10 (3.70%) Oracle Financials
1 10 (3.70%) SAP FI
1 10 (3.70%) SAP FI/CO
1 10 (3.70%) SAP CO
1 10 (3.70%) Dynamics CRM
1 10 (3.70%) Dynamics GP
1 10 (3.70%) Oracle Payables
1 10 (3.70%) Oracle Receivables
1 10 (3.70%) Oracle Assets
1 10 (3.70%) Oracle General Ledger
1 10 (3.70%) Oracle EBS R12
1 10 (3.70%) Oracle AGIS
2 5 (1.85%) Oracle Subledger Accounting
3 3 (1.11%) Visualfiles
3 3 (1.11%) Oracle EBS
3 3 (1.11%) Oracle Applications
4 2 (0.74%) Dynamics NAV
4 2 (0.74%) SAP ERP
5 1 (0.37%) Academy Housing
5 1 (0.37%) SAP SCM
Cloud Services
1 1 (0.37%) Office 365
Communications & Networking
1 19 (7.04%) TCP/IP
2 18 (6.67%) Firewall
2 18 (6.67%) LAN
3 16 (5.93%) WAN
4 15 (5.56%) VPN
5 13 (4.81%) DNS
5 13 (4.81%) DHCP
6 10 (3.70%) SAN
7 5 (1.85%) Wi-Fi
7 5 (1.85%) Wireless
7 5 (1.85%) VoIP
7 5 (1.85%) VLAN
8 4 (1.48%) Internet
9 3 (1.11%) Intranet
10 2 (0.74%) NetScaler
10 2 (0.74%) Wireshark
11 1 (0.37%) Network Security
11 1 (0.37%) Cisco ASA
11 1 (0.37%) NAS
11 1 (0.37%) Unified Communications
Database & Business Intelligence
1 59 (21.85%) SQL Server
2 15 (5.56%) Crystal Reports
3 14 (5.19%) SQL Server 2008
3 14 (5.19%) Relational Database
4 11 (4.07%) Oracle Database
5 10 (3.70%) SQL Server Reporting Services
6 4 (1.48%) SQL Server 2005
7 3 (1.11%) SQL Server 2000
7 3 (1.11%) Oracle Reports
7 3 (1.11%) SQL Server 2012
8 2 (0.74%) MySQL
8 2 (0.74%) Data Warehouse
8 2 (0.74%) RDBMS
8 2 (0.74%) SAP BW
9 1 (0.37%) DataStage
9 1 (0.37%) InterBase
Development Applications
1 3 (1.11%) Visual Studio
2 1 (0.37%) Eclipse
General
1 62 (22.96%) Finance
2 12 (4.44%) Legal
3 10 (3.70%) Law
3 10 (3.70%) General Ledger
4 5 (1.85%) Telecoms
5 3 (1.11%) Manufacturing
5 3 (1.11%) Retail
6 2 (0.74%) Multimedia
7 1 (0.37%) Advertising
7 1 (0.37%) Banking
7 1 (0.37%) Financial Institution
Libraries, Frameworks & Software Standards
1 35 (12.96%) .NET
2 15 (5.56%) ASP.NET
2 15 (5.56%) XML
3 10 (3.70%) HTML
4 8 (2.96%) CSS
5 7 (2.59%) Web Services
5 7 (2.59%) COM
6 6 (2.22%) jQuery
6 6 (2.22%) WCF
7 4 (1.48%) LINQ
7 4 (1.48%) Ajax
7 4 (1.48%) Classic ASP
8 3 (1.11%) XSL
8 3 (1.11%) EDI
8 3 (1.11%) Middleware
9 1 (0.37%) .NET Framework
Miscellaneous
1 21 (7.78%) Analytical Skills
2 12 (4.44%) Management Information System
3 10 (3.70%) Blackberry
4 9 (3.33%) Computer Science
5 7 (2.59%) iPhone
6 5 (1.85%) User Experience
7 4 (1.48%) iPad
7 4 (1.48%) Mobile App
7 4 (1.48%) Client/Server
8 2 (0.74%) Handset
8 2 (0.74%) Open Source
8 2 (0.74%) SecurID
8 2 (0.74%) Statistics
8 2 (0.74%) Mathematics
9 1 (0.37%) Smartphone
9 1 (0.37%) Social Media
9 1 (0.37%) Fat Client
9 1 (0.37%) Data Conversion
9 1 (0.37%) Economics
9 1 (0.37%) Mainframe
Operating Systems
1 117 (43.33%) Windows
2 39 (14.44%) Windows 7
3 25 (9.26%) Windows XP
4 18 (6.67%) Windows Server 2008
5 16 (5.93%) Windows Server 2003
6 15 (5.56%) Windows 8
7 13 (4.81%) Linux
8 10 (3.70%) Windows Server 2012
9 7 (2.59%) Android
10 6 (2.22%) Mac OS
10 6 (2.22%) UNIX
11 5 (1.85%) Windows Mobile
11 5 (1.85%) Windows Vista
12 4 (1.48%) Solaris
Processes & Methodologies
1 57 (21.11%) ITIL
2 21 (7.78%) ERP
3 20 (7.41%) Service Delivery
4 17 (6.30%) Problem Management
5 16 (5.93%) Service Management
6 14 (5.19%) CRM
6 14 (5.19%) Change Control
7 13 (4.81%) Business Intelligence
8 12 (4.44%) Stakeholder Management
8 12 (4.44%) Root Cause Analysis
8 12 (4.44%) Incident Management
9 11 (4.07%) Wealth Management
9 11 (4.07%) Configuration Management
10 10 (3.70%) Release Management
11 9 (3.33%) Project Management
11 9 (3.33%) Change Management
12 8 (2.96%) Web Development
12 8 (2.96%) ITIL V3
13 7 (2.59%) Line Management
13 7 (2.59%) Data Analysis
Programming Languages
1 98 (36.30%) SQL
2 19 (7.04%) C#
3 14 (5.19%) VB.NET
4 10 (3.70%) VB
5 9 (3.33%) Java
6 8 (2.96%) JavaScript
7 7 (2.59%) T-SQL
8 2 (0.74%) PHP
9 1 (0.37%) PL/SQL
9 1 (0.37%) COBOL
9 1 (0.37%) VBA
9 1 (0.37%) Shell Script
9 1 (0.37%) JCL
9 1 (0.37%) PowerShell
Qualifications
1 35 (12.96%) Degree
2 17 (6.30%) SC Cleared
2 17 (6.30%) Security Cleared
3 13 (4.81%) Microsoft Certification
4 12 (4.44%) MCP
5 11 (4.07%) MCITP
6 10 (3.70%) ACCA
6 10 (3.70%) CIMA
7 9 (3.33%) ITIL Certification
7 9 (3.33%) MCSE
8 7 (2.59%) MCSA
8 7 (2.59%) MCDST
9 4 (1.48%) Cisco Certification
9 4 (1.48%) CCNA
9 4 (1.48%) ITIL Foundation Certificate
10 3 (1.11%) NCDA
11 2 (0.74%) CCAA
11 2 (0.74%) Citrix Certification
11 2 (0.74%) MOS
11 2 (0.74%) CCENT
Quality Assurance & Compliance
1 38 (14.07%) SLA
2 7 (2.59%) Sarbanes-Oxley
3 2 (0.74%) QA
4 1 (0.37%) HL7
4 1 (0.37%) ISO 9000
System Software
1 67 (24.81%) Active Directory
2 9 (3.33%) VMware Infrastructure
3 8 (2.96%) XenApp
4 4 (1.48%) Hyper-V
4 4 (1.48%) Terminal Services
5 3 (1.11%) vSphere
6 2 (0.74%) VMware Server
7 1 (0.37%) XenDesktop
7 1 (0.37%) VMware ESX
Systems Management
1 3 (1.11%) SCCM
2 2 (0.74%) MAILsweeper
2 2 (0.74%) WSUS
Vendors
1 104 (38.52%) Microsoft
2 32 (11.85%) Oracle
3 27 (10.00%) Citrix
4 24 (8.89%) SAP
5 20 (7.41%) VMware
6 12 (4.44%) Cisco
7 10 (3.70%) Cognos
7 10 (3.70%) Hyperion
7 10 (3.70%) Sage
8 9 (3.33%) JD Edwards
9 6 (2.22%) Lotus
9 6 (2.22%) Red Hat
9 6 (2.22%) NetApp
9 6 (2.22%) HP
10 5 (1.85%) Apple
10 5 (1.85%) ServiceNow
11 4 (1.48%) Salesforce.com
11 4 (1.48%) Remedy
11 4 (1.48%) CA
11 4 (1.48%) Avaya
Chorley, Lancashire
Circle Recruitment
Salary: £16000 - £20000 per annum + Pension, Bonus, Healthcare
Posted: 40 minutes ago
Manchester, Lancashire
Fruition IT Resources Limited
Salary: £25000 - £28000 per annum + Benefits
Posted: 41 minutes ago
Chester, Cheshire
Greywood Associates Limited
Salary: £20000 - £23000 per annum + bens
Posted: 17 hours ago
Manchester, Lancashire
Senitor Associates
Salary: £20000 per annum + Benefits Package
Posted: Yesterday
Manchester
Nigel Frank International Limited - Newcastle
Salary: £30000 - £40000 per annum
Posted: Yesterday
Liverpool, Merseyside
Ashdown IT
Salary: £30000 - £34000 per annum
Posted: Yesterday
Altrincham, Cheshire
Applause IT Innovation
Salary: £23000 - £32000 per annum + bens
Posted: 3 days ago
Altrincham, Cheshire
Opus IT Consulting
Salary: £20000 - £25000 per annum + Flexi, Pension
Posted: 3 days ago
Manchester, Lancashire
Sanderson
Salary: £30000.00 - £35000.00 per annum + Car Allowance & Bonus
Posted: 3 days ago
Cheshire
JM
Salary: £40000 - £43000 per annum
Posted: 3 days ago
Manchester, Lancashire
Redrock Consulting Ltd
Salary: £18000 - £26000 per annum + Superb training
Posted: 4 days ago
Liverpool, Merseyside
Greywood Associates Limited
Salary: £18000 - £22000 per annum + bens
Posted: 4 days ago
Cheshire
McGregor Boyall
Salary: £23000.00 - £35000.00 per annum
Posted: 4 days ago
Cheshire
McGregor Boyall
Salary: £35000.00 - £45000.00 per annum
Posted: 6 days ago
Greater Manchester
Hays IT - Uk Posting account
Salary: £18000.00 - £21000.00 per annum
Posted: 7 days ago
Runcorn, Cheshire
Lockheed Martin
Posted: 12 days ago
Chester
Shortlist Recruitment
Salary: £18000 - £20000 per annum
Posted: 18 days ago
Chester
Quantica Technology - London
Salary: £20000 - £21000 per annum
Posted: 19 days ago
North West England
Nigel Frank International Limited - Newcastle
Salary: £30000 - £35000 per annum + Microsoft Gold Partner Opportunity!
Posted: 25 days ago