The statistics below represent IT jobs advertised across the North West region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 June 2016 with a comparison to same period over 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
Support Analyst
Rank 105 138 82
Rank change year-on-year
+33 -56
Permanent jobs requiring a Support Analyst 135 116 220
As % of all permanent IT jobs located in the North West 2.44% 1.82% 3.11%
As % of the Job Titles category 2.50% 1.88% 3.20%
Number of salaries quoted 120 103 195
Median salary £27,500 £26,500 £26,000
Median salary % change year-on-year
+3.77% +1.92%
90% offered a salary of more than £20,950 £20,500 £19,500
10% offered a salary of more than £42,500 £41,500 £42,800
UK excluding London median salary £27,500 £27,500 £27,500
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5398 6169 6868
As % of all permanent IT jobs located in the North West 97.51% 96.71% 97.03%
Number of salaries quoted 4577 5035 5529
Median salary £40,000 £40,000 £36,000
Median salary % change year-on-year
- +11.11%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the North West

Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the North West region.

Support Analyst Salary Trend in the North West

Support Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Analyst across the North West region over the 3 months to 25 June 2016.

Support Analyst Salary Histogram in the North West

Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the North West region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +46 83 £30,000 +15.38% 11
Cheshire +9 20 £27,500 -5.17% 7
Merseyside +1 12 £26,500 -14.51% 6
Lancashire +15 11 £25,000 +13.63% 2
Cumbria - 5 £27,500 - 1
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 25 June 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Support Analyst in the job title.

1 147 (48.68%) Windows
2 142 (47.02%) ITIL
3 116 (38.41%) Active Directory
4 110 (36.42%) SQL
5 100 (33.11%) Microsoft
6 70 (23.18%) Windows Server
7 62 (20.53%) Finance
8 61 (20.20%) SQL Server
9 59 (19.54%) MS Office
10 52 (17.22%) MS Exchange
11 48 (15.89%) Windows Server 2008
12 45 (14.90%) MS Excel
13 43 (14.24%) Citrix
14 41 (13.58%) SLA
15 38 (12.58%) Analytical Skills
16 37 (12.25%) Windows 7
17 36 (11.92%) VMware
18 33 (10.93%) Degree
19 32 (10.60%) Time Management
19 32 (10.60%) .NET
20 31 (10.26%) T-SQL
20 31 (10.26%) CRM
21 29 (9.60%) Oracle
21 29 (9.60%) Law
22 26 (8.61%) Data Analysis
22 26 (8.61%) Service Delivery
22 26 (8.61%) Exchange Server 2010
22 26 (8.61%) PowerShell
23 25 (8.28%) Windows Server 2012
23 25 (8.28%) TCP/IP

Support Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 52 (17.22%) MS Exchange
2 26 (8.61%) Exchange Server 2010
3 21 (6.95%) Exchange Server 2013
3 21 (6.95%) IIS
4 16 (5.30%) Exchange Server 2007
5 12 (3.97%) SharePoint
6 10 (3.31%) BizTalk Server
7 9 (2.98%) WebSphere
8 7 (2.32%) Blackberry Enterprise Server
9 6 (1.99%) Skype for Business
10 2 (0.66%) CMS
10 2 (0.66%) IBM Notes
11 1 (0.33%) Apache
11 1 (0.33%) Oracle Workflow
11 1 (0.33%) SharePoint 2010
11 1 (0.33%) SharePoint 2013
11 1 (0.33%) Tomcat
Applications
1 59 (19.54%) MS Office
2 45 (14.90%) MS Excel
3 6 (1.99%) MS Visio
4 3 (0.99%) Spreadsheet
5 2 (0.66%) MS PowerPoint
Business Applications
1 9 (2.98%) Dynamics CRM
2 7 (2.32%) Oracle Applications
2 7 (2.32%) Salesforce.com CRM
3 6 (1.99%) Dynamics AX
3 6 (1.99%) SAP SD
4 4 (1.32%) Primavera
4 4 (1.32%) Remedy ITSM
4 4 (1.32%) SAP CO
4 4 (1.32%) SAP FI
4 4 (1.32%) SAP FI/CO
4 4 (1.32%) SAP MM
5 3 (0.99%) Oracle EBS
5 3 (0.99%) SAP WM
6 2 (0.66%) Sage CRM
7 1 (0.33%) Oracle Assets
7 1 (0.33%) Oracle Cash Management
7 1 (0.33%) Oracle E-Business Tax
7 1 (0.33%) Oracle Payables
7 1 (0.33%) Oracle Receivables
7 1 (0.33%) Payment Gateway
Cloud Services
1 21 (6.95%) Office 365
2 6 (1.99%) Amazon AWS
3 1 (0.33%) Adobe Analytics
3 1 (0.33%) Google Apps
3 1 (0.33%) Google Drive
3 1 (0.33%) SuccessFactors
Communications & Networking
1 25 (8.28%) TCP/IP
2 22 (7.28%) Firewall
3 21 (6.95%) DNS
3 21 (6.95%) VPN
4 20 (6.62%) DHCP
4 20 (6.62%) LAN
5 15 (4.97%) WAN
6 8 (2.65%) NAS
7 6 (1.99%) Internet
7 6 (1.99%) SAN
8 5 (1.66%) WebEx
9 4 (1.32%) Ethernet
9 4 (1.32%) IPv4
9 4 (1.32%) VoIP
10 3 (0.99%) WLAN
11 2 (0.66%) Wireless
12 1 (0.33%) FTP
12 1 (0.33%) IP Telephony
12 1 (0.33%) VLAN
12 1 (0.33%) Wi-Fi
Database & Business Intelligence
1 61 (20.20%) SQL Server
2 21 (6.95%) SQL Server 2008
3 15 (4.97%) SQL Server Reporting Services
4 12 (3.97%) Relational Database
5 11 (3.64%) SQL Server 2012
6 10 (3.31%) BusinessObjects
7 6 (1.99%) Oracle Reports
8 5 (1.66%) Crystal Reports
8 5 (1.66%) Oracle Database
9 4 (1.32%) MS Access
10 3 (0.99%) Electronic Patient Records
10 3 (0.99%) Oracle BI EE
10 3 (0.99%) SQL Server 2005
11 2 (0.66%) PowerPivot
11 2 (0.66%) SQL Server 2014
12 1 (0.33%) Oracle Database 11g
12 1 (0.33%) RDBMS
12 1 (0.33%) SAP BW
12 1 (0.33%) SQLPlus
Development Applications
1 4 (1.32%) Visual Studio
2 3 (0.99%) Team Foundation Server
3 2 (0.66%) MSI
3 2 (0.66%) WiX
4 1 (0.33%) Git (software)
4 1 (0.33%) JIRA
4 1 (0.33%) Oracle Forms
4 1 (0.33%) Subversion
General
1 62 (20.53%) Finance
2 29 (9.60%) Law
3 20 (6.62%) Banking
4 17 (5.63%) Legal
5 13 (4.30%) Retail
6 10 (3.31%) German Language
7 9 (2.98%) Manufacturing
8 6 (1.99%) French Language
9 5 (1.66%) Advertising
9 5 (1.66%) Telecoms
10 3 (0.99%) Pharmaceutical
11 2 (0.66%) Arabic Language
11 2 (0.66%) Back Office
11 2 (0.66%) Billing
11 2 (0.66%) Hindi Language
11 2 (0.66%) Russian Language
11 2 (0.66%) Spanish Language
12 1 (0.33%) Aerospace
12 1 (0.33%) General Ledger
12 1 (0.33%) Music Industry
Libraries, Frameworks & Software Standards
1 32 (10.60%) .NET
2 13 (4.30%) WCF
3 12 (3.97%) ASP.NET
4 10 (3.31%) .NET Framework
4 10 (3.31%) Web Services
5 7 (2.32%) XML
6 6 (1.99%) HTML
7 4 (1.32%) FIXML
7 4 (1.32%) J2EE
7 4 (1.32%) SOAP
7 4 (1.32%) WebSphere MQ
7 4 (1.32%) XSL
8 1 (0.33%) COM
8 1 (0.33%) CSS
8 1 (0.33%) EDI
8 1 (0.33%) JMS
8 1 (0.33%) JSON
8 1 (0.33%) Software Packaging
Miscellaneous
1 38 (12.58%) Analytical Skills
2 24 (7.95%) Management Information System
2 24 (7.95%) SWIFT
3 22 (7.28%) Enterprise Software
4 20 (6.62%) Credit Risk
5 17 (5.63%) Mathematics
6 16 (5.30%) iPad
7 11 (3.64%) Driving Licence
8 9 (2.98%) Blackberry
9 5 (1.66%) Clustering
9 5 (1.66%) Data Centre
10 4 (1.32%) AS400
10 4 (1.32%) Computer Science
10 4 (1.32%) FMCG
10 4 (1.32%) HP StoreVirtual
11 3 (0.99%) Client/Server
11 3 (0.99%) Fintech
11 3 (0.99%) Smartphone
12 2 (0.66%) Video Conferencing
13 1 (0.33%) Life Science
Operating Systems
1 147 (48.68%) Windows
2 70 (23.18%) Windows Server
3 48 (15.89%) Windows Server 2008
4 37 (12.25%) Windows 7
5 25 (8.28%) Windows Server 2012
6 22 (7.28%) Linux
7 20 (6.62%) Windows Server 2003
8 13 (4.30%) Windows XP
9 8 (2.65%) Unix
10 6 (1.99%) Windows 8
11 5 (1.66%) Android
11 5 (1.66%) Apple iOS
12 4 (1.32%) CentOS
12 4 (1.32%) Mac OS X
12 4 (1.32%) Windows 10
13 2 (0.66%) Mac OS
13 2 (0.66%) Windows 2000 Server
14 1 (0.33%) AIX
14 1 (0.33%) Red Hat Enterprise Linux
14 1 (0.33%) Windows CE
Processes & Methodologies
1 142 (47.02%) ITIL
2 32 (10.60%) Time Management
3 31 (10.26%) CRM
4 26 (8.61%) Data Analysis
4 26 (8.61%) Service Delivery
5 23 (7.62%) User Acceptance Testing
6 20 (6.62%) Change Management
6 20 (6.62%) Service Management
6 20 (6.62%) Wealth Management
7 17 (5.63%) Continuous Improvement
7 17 (5.63%) Problem Management
8 14 (4.64%) ITSM
9 11 (3.64%) Business Intelligence
9 11 (3.64%) Incident Management
9 11 (3.64%) Release Management
10 10 (3.31%) Patch Management
10 10 (3.31%) Project Management
11 9 (2.98%) Disaster Recovery
11 9 (2.98%) ERP
12 8 (2.65%) Stakeholder Management
Programming Languages
1 110 (36.42%) SQL
2 31 (10.26%) T-SQL
3 26 (8.61%) PowerShell
4 24 (7.95%) C#
5 11 (3.64%) C
6 9 (2.98%) PL/SQL
7 6 (1.99%) JavaScript
8 5 (1.66%) Java
8 5 (1.66%) VBScript
9 4 (1.32%) R
9 4 (1.32%) RPG
9 4 (1.32%) Shell Script
9 4 (1.32%) VB.NET
10 3 (0.99%) VBA
11 2 (0.66%) Apex Code
11 2 (0.66%) X++
12 1 (0.33%) Bash Shell
12 1 (0.33%) Perl
12 1 (0.33%) Python
Qualifications
1 33 (10.93%) Degree
2 20 (6.62%) Microsoft Certification
3 19 (6.29%) ITIL Certification
4 13 (4.30%) MCSE
5 11 (3.64%) ISTQB
5 11 (3.64%) ISTQB Foundation Certification
6 10 (3.31%) MCP
7 8 (2.65%) CCNA
7 8 (2.65%) Cisco Certification
7 8 (2.65%) MCSA
8 5 (1.66%) MCITP
8 5 (1.66%) MCTS
9 2 (0.66%) CCNP
9 2 (0.66%) Citrix Certification
10 1 (0.33%) A+ Certification
10 1 (0.33%) CCA
10 1 (0.33%) CCIE
10 1 (0.33%) MOS
10 1 (0.33%) SC Cleared
10 1 (0.33%) Security Cleared
Quality Assurance & Compliance
1 41 (13.58%) SLA
2 4 (1.32%) QA
3 2 (0.66%) Data Quality
System Software
1 116 (38.41%) Active Directory
2 12 (3.97%) Hyper-V
2 12 (3.97%) VMware Infrastructure
3 9 (2.98%) vSphere
4 8 (2.65%) XenDesktop
5 7 (2.32%) Terminal Server
6 4 (1.32%) Terminal Services
7 3 (0.99%) XenApp
8 1 (0.33%) Squid
Systems Management
1 13 (4.30%) SCCM
2 11 (3.64%) WMI
3 2 (0.66%) AirWatch
3 2 (0.66%) DameWare
3 2 (0.66%) SCOM
3 2 (0.66%) WSUS
4 1 (0.33%) SCSM
4 1 (0.33%) ServiceCenter
Vendors
1 100 (33.11%) Microsoft
2 43 (14.24%) Citrix
3 36 (11.92%) VMware
4 29 (9.60%) Oracle
5 24 (7.95%) Cisco
6 20 (6.62%) Bloomberg
6 20 (6.62%) Reuters
7 19 (6.29%) Remedy
8 18 (5.96%) SAP
9 17 (5.63%) AppSense
10 14 (4.64%) iManage
11 11 (3.64%) Salesforce.com
12 9 (2.98%) IBM
13 7 (2.32%) F5
13 7 (2.32%) HP
13 7 (2.32%) MobileIron
14 6 (1.99%) NetApp
15 4 (1.32%) BMC
15 4 (1.32%) Hyperion
15 4 (1.32%) Informatica
Manchester, Lancashire
Adria Solutions Ltd
Salary: £25000 - £32000 per annum + Benefits
Posted: Yesterday
Ellesmere Port, Merseyside
Senitor Associates
Salary: £28000 per annum
Posted: Yesterday
Manchester, Lancashire
ARC IT Recruitment Ltd
Posted: Yesterday
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £27000.00 per annum
Posted: 5 days ago
Oldham, Lancashire
Michael Page International
Salary: £28000 - £33000 per annum + benefits
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Manchester, Lancashire
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Salary: £30000 - £38000 per annum + Benefits
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Manchester, Lancashire
Deerfoot IT Resources Ltd
Salary: £25000 - £28000 per annum
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Penrith, Cumbria
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Salary: £25000 - £30000 per annum + car + benefits
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Manchester, Lancashire
ARC IT Recruitment Ltd
Salary: Up to £40k
Posted: 2 days ago
Chester
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £25000.00 per annum
Posted: 8 days ago
Salford, Lancashire
Oscar
Salary: £25000 - £30000 per annum + benefits
Posted: 3 days ago
Chester, Cheshire
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Salary: £23000 - £28000 per annum
Posted: 5 days ago
Knutsford, Cheshire
Opus Recruitment Solutions Ltd
Salary: £24000 - £30000 per annum
Posted: 5 days ago
Bolton, Lancashire
Actis Recruitment.
Salary: Up to £23,000 per annum plus excellent benefits
Posted: 5 days ago
Wirral
Adria Solutions Ltd
Salary: £25000 - £30000 per annum
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Liverpool
Robert Walters UK
Salary: Competitive + Exceptional Pension
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Liverpool, Warrington, Widnes, Merseyside,...
Actis Recruitment Ltd
Salary: £20,000 to £25,000 + benefits
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Liverpool, Warrington, Widnes, Merseyside,...
Actis Recruitment Ltd
Salary: £20,000 to £25,000 + benefits
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Liverpool, Warrington, Widnes, Merseyside,...
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Salary: £20,000 to £25,000 + benefits
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Manchester
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Salary: £20000 - £25000 per annum + Training & Unlimited Opportunity
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Manchester, Burnley, Birkenhead, Sheffield, Leeds,...
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Salary: Up to £25,230
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Manchester, Burnley, Birkenhead, Sheffield, Leeds,...
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Salary: Up to £25,230
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Manchester
Applause IT Ltd
Salary: £23000 - £28000 per annum + bens
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Warrington
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Salary: £30000 - £35000 per annum + + Comprehensive Bens Package
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Liverpool, Warrington, Widnes, Merseyside,...
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Salary: £20,000 to £25,000 + bens
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Actis Recruitment Ltd
Salary: £20,000 to £25,000 + bens
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Actis Recruitment Ltd
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