The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Support Analyst
Rank 134 109 137
Rank change year-on-year
-25 +28
Permanent jobs requiring a Support Analyst 121 160 137
As % of all permanent IT jobs located in the North West 1.74% 2.45% 1.83%
As % of the Job Titles category 1.83% 2.59% 1.91%
Number of salaries quoted 109 146 122
Average salary £26,000 £24,000 £27,500
Average salary % change year-on-year
+8.33% -12.72%
90% offered a salary of more than £20,000 £19,500 £20,000
10% offered a salary of more than £40,000 £38,500 £39,700
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6617 6182 7174
As % of all permanent IT jobs located in the North West 95.13% 94.85% 96.00%
Number of salaries quoted 5490 5121 6055
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,500 £24,500 £23,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the North West

Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the North West region.

Support Analyst Salary Trend in the North West

Support Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Analyst across the North West region over the 3 months to 27 February 2015.

Support Analyst Salary Histogram in the North West

Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the North West region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -22 64 £26,250 +9.37% 10
Cheshire -16 35 £28,500 +14.00% 9
Merseyside +15 17 £21,000 -16.00% 2
Lancashire -11 2 £21,250 +7.59%
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 27 February 2015, IT jobs across the North West region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 125 (39.56%) Windows
2 115 (36.39%) SQL
3 108 (34.18%) Microsoft
4 80 (25.32%) Active Directory
5 78 (24.68%) MS Excel
6 70 (22.15%) MS Office
7 69 (21.84%) ITIL
8 67 (21.20%) Finance
9 56 (17.72%) SQL Server
10 44 (13.92%) SLA
11 38 (12.03%) Oracle
11 38 (12.03%) Windows 7
12 32 (10.13%) .NET
12 32 (10.13%) MS Exchange
13 30 (9.49%) Citrix
14 29 (9.18%) ERP
14 29 (9.18%) Service Delivery
14 29 (9.18%) VMware
15 28 (8.86%) Windows Server 2008
16 26 (8.23%) Degree
16 26 (8.23%) Analytical Skills
17 25 (7.91%) Windows XP
17 25 (7.91%) LAN
18 23 (7.28%) Exchange Server 2010
18 23 (7.28%) Change Control
19 22 (6.96%) Incident Management
19 22 (6.96%) Problem Management
19 22 (6.96%) WAN
19 22 (6.96%) TCP/IP
20 21 (6.65%) SAP

Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 27 February 2015, IT jobs across the North West region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (10.13%) MS Exchange
2 23 (7.28%) Exchange Server 2010
3 16 (5.06%) IIS
4 12 (3.80%) Exchange Server 2007
5 7 (2.22%) IBM Notes
6 5 (1.58%) Apache
6 5 (1.58%) SharePoint
7 4 (1.27%) Exchange Server 2003
7 4 (1.27%) Lync
8 3 (0.95%) SharePoint 2010
8 3 (0.95%) WebSphere
8 3 (0.95%) CMS
9 2 (0.63%) IBM HTTP Server
9 2 (0.63%) Drupal
9 2 (0.63%) WordPress
9 2 (0.63%) nginx
9 2 (0.63%) Moodle
10 1 (0.32%) MS Project Server
10 1 (0.32%) Exstream Dialogue
10 1 (0.32%) OpenEdge
Applications
1 78 (24.68%) MS Excel
2 70 (22.15%) MS Office
3 7 (2.22%) MS PowerPoint
4 1 (0.32%) AutoCAD
4 1 (0.32%) PrintSoft PReS
Business Applications
1 10 (3.16%) Oracle Financials
1 10 (3.16%) Oracle Payables
1 10 (3.16%) Oracle Receivables
1 10 (3.16%) Oracle Assets
1 10 (3.16%) Oracle General Ledger
1 10 (3.16%) Oracle EBS R12
1 10 (3.16%) Oracle AGIS
2 8 (2.53%) SAP FI
2 8 (2.53%) SAP FI/CO
2 8 (2.53%) SAP CO
3 5 (1.58%) Dynamics CRM
3 5 (1.58%) Dynamics GP
3 5 (1.58%) Oracle Subledger Accounting
4 3 (0.95%) Visualfiles
4 3 (0.95%) SAP ERP
4 3 (0.95%) Oracle EBS
4 3 (0.95%) Oracle Applications
4 3 (0.95%) SAP MM
5 2 (0.63%) Dynamics NAV
5 2 (0.63%) Fredhopper
Cloud Services
1 2 (0.63%) Office 365
2 1 (0.32%) Amazon AWS
2 1 (0.32%) Google Apps
Communications & Networking
1 25 (7.91%) LAN
2 22 (6.96%) WAN
2 22 (6.96%) TCP/IP
3 21 (6.65%) Firewall
4 15 (4.75%) VPN
5 14 (4.43%) DNS
6 11 (3.48%) DHCP
7 7 (2.22%) VoIP
8 6 (1.90%) Wi-Fi
9 5 (1.58%) SAN
10 4 (1.27%) VLAN
11 3 (0.95%) HTTP
11 3 (0.95%) Intranet
12 2 (0.63%) Internet
12 2 (0.63%) NetScaler
12 2 (0.63%) SSL
12 2 (0.63%) Wireless
13 1 (0.32%) IP Telephony
13 1 (0.32%) Intrusion Detection
13 1 (0.32%) Network Security
Database & Business Intelligence
1 56 (17.72%) SQL Server
2 18 (5.70%) Crystal Reports
3 15 (4.75%) Relational Database
4 9 (2.85%) Oracle Reports
5 7 (2.22%) Oracle Database
5 7 (2.22%) SQL Server 2008
6 6 (1.90%) SQL Server Reporting Services
7 5 (1.58%) SAP BW
8 3 (0.95%) Data Warehouse
9 2 (0.63%) MySQL
9 2 (0.63%) RDBMS
9 2 (0.63%) SQL Server 2005
10 1 (0.32%) DataStage
10 1 (0.32%) InterBase
10 1 (0.32%) SQL Server 2012
10 1 (0.32%) DTS
10 1 (0.32%) MS Access
Development Applications
1 4 (1.27%) JIRA
2 3 (0.95%) Visual Studio
3 1 (0.32%) Team Foundation Server
General
1 67 (21.20%) Finance
2 15 (4.75%) Legal
3 8 (2.53%) Retail
4 6 (1.90%) General Ledger
5 5 (1.58%) Telecoms
5 5 (1.58%) Manufacturing
5 5 (1.58%) Law
6 4 (1.27%) Back Office
7 3 (0.95%) Advertising
8 2 (0.63%) Multimedia
9 1 (0.32%) Banking
9 1 (0.32%) Financial Institution
Libraries, Frameworks & Software Standards
1 32 (10.13%) .NET
2 12 (3.80%) ASP.NET
3 10 (3.16%) XML
4 6 (1.90%) Web Services
5 5 (1.58%) HTML
6 4 (1.27%) Middleware
7 3 (0.95%) EDI
7 3 (0.95%) WCF
7 3 (0.95%) CSS
8 2 (0.63%) XSL
8 2 (0.63%) XSLT
9 1 (0.32%) COM
9 1 (0.32%) COM+
9 1 (0.32%) ADO.NET
9 1 (0.32%) Classic ASP
9 1 (0.32%) LINQ
9 1 (0.32%) jQuery
9 1 (0.32%) WinForms
9 1 (0.32%) Ajax
9 1 (0.32%) .NET Framework
Miscellaneous
1 26 (8.23%) Analytical Skills
2 14 (4.43%) Management Information System
3 7 (2.22%) User Experience
4 6 (1.90%) Blackberry
4 6 (1.90%) Computer Science
5 3 (0.95%) iPhone
5 3 (0.95%) GIS
5 3 (0.95%) Xbox
6 2 (0.63%) Handset
6 2 (0.63%) SecurID
6 2 (0.63%) Statistics
6 2 (0.63%) Open Source
6 2 (0.63%) iPad
7 1 (0.32%) Mobile App
7 1 (0.32%) Fat Client
7 1 (0.32%) Video Conferencing
7 1 (0.32%) Data Conversion
7 1 (0.32%) Data Extraction
7 1 (0.32%) Client/Server
7 1 (0.32%) EPoS
Operating Systems
1 125 (39.56%) Windows
2 38 (12.03%) Windows 7
3 28 (8.86%) Windows Server 2008
4 25 (7.91%) Windows XP
5 20 (6.33%) Windows Server 2003
6 19 (6.01%) Windows 8
7 18 (5.70%) UNIX
8 16 (5.06%) Windows Server 2012
9 14 (4.43%) Linux
10 5 (1.58%) Windows Mobile
11 4 (1.27%) Windows Vista
11 4 (1.27%) Solaris
12 2 (0.63%) Android
12 2 (0.63%) Red Hat Enterprise Linux
13 1 (0.32%) Mac OS
Processes & Methodologies
1 69 (21.84%) ITIL
2 29 (9.18%) ERP
2 29 (9.18%) Service Delivery
3 23 (7.28%) Change Control
4 22 (6.96%) Incident Management
4 22 (6.96%) Problem Management
5 20 (6.33%) Configuration Management
6 19 (6.01%) Service Management
6 19 (6.01%) Wealth Management
7 14 (4.43%) Release Management
8 13 (4.11%) Change Management
8 13 (4.11%) Business Intelligence
9 12 (3.80%) Root Cause Analysis
10 11 (3.48%) Project Management
11 9 (2.85%) CRM
11 9 (2.85%) Business Continuity
12 8 (2.53%) E-Commerce
12 8 (2.53%) ITIL V3
12 8 (2.53%) Line Management
13 7 (2.22%) Continuous Improvement
Programming Languages
1 115 (36.39%) SQL
2 15 (4.75%) C#
3 12 (3.80%) VB.NET
4 11 (3.48%) PL/SQL
5 10 (3.16%) Java
6 7 (2.22%) T-SQL
6 7 (2.22%) VB
7 4 (1.27%) JavaScript
8 3 (0.95%) PHP
9 2 (0.63%) Perl
9 2 (0.63%) VBA
9 2 (0.63%) PowerShell
10 1 (0.32%) Shell Script
Qualifications
1 26 (8.23%) Degree
2 21 (6.65%) Security Cleared
3 20 (6.33%) SC Cleared
4 18 (5.70%) ITIL Certification
5 17 (5.38%) MCP
6 13 (4.11%) Microsoft Certification
6 13 (4.11%) MCITP
7 11 (3.48%) MCSA
8 10 (3.16%) ACCA
8 10 (3.16%) CIMA
9 9 (2.85%) MCSE
10 8 (2.53%) HND
11 7 (2.22%) MCDST
12 5 (1.58%) PRINCE2 Certification
13 4 (1.27%) Cisco Certification
13 4 (1.27%) CCNA
14 3 (0.95%) VCP4
14 3 (0.95%) NCDA
15 2 (0.63%) CCAA
15 2 (0.63%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 44 (13.92%) SLA
2 7 (2.22%) Sarbanes-Oxley
2 7 (2.22%) ISO 9000
3 2 (0.63%) QA
4 1 (0.32%) ISO/IEC 27001
System Software
1 80 (25.32%) Active Directory
2 16 (5.06%) VMware Infrastructure
3 8 (2.53%) XenApp
4 5 (1.58%) Hyper-V
5 4 (1.27%) vSphere
6 3 (0.95%) Terminal Services
6 3 (0.95%) VMware ESX
7 2 (0.63%) XenDesktop
8 1 (0.32%) VMware Server
Systems Management
1 4 (1.27%) SCCM
2 3 (0.95%) WSUS
3 2 (0.63%) Tivoli
3 2 (0.63%) Control-M
3 2 (0.63%) MAILsweeper
4 1 (0.32%) Backup Exec
4 1 (0.32%) SCDPM
Vendors
1 108 (34.18%) Microsoft
2 38 (12.03%) Oracle
3 30 (9.49%) Citrix
4 29 (9.18%) VMware
5 21 (6.65%) SAP
6 11 (3.48%) Cisco
7 7 (2.22%) IBM
7 7 (2.22%) Lotus
8 6 (1.90%) NetApp
8 6 (1.90%) Cognos
8 6 (1.90%) HP
8 6 (1.90%) Sage
9 5 (1.58%) Hyperion
9 5 (1.58%) Pegasus
10 4 (1.27%) CA
10 4 (1.27%) Juniper
10 4 (1.27%) Business Objects
10 4 (1.27%) JD Edwards
10 4 (1.27%) Remedy
11 3 (0.95%) McAfee
Manchester
Nigel Frank International Limited - Newcastle
Salary: £30000 - £32000 per annum
Posted: 6 hours ago
Cheshire
Nigel Frank International Limited - Newcastle
Salary: £25000 - £35000 per annum + Benefits Package
Posted: 12 hours ago
Altrincham
Applause IT Innovation
Salary: £20000 - £23000 per annum + bens
Posted: Yesterday
Warrington, Cheshire
Senitor Associates
Salary: £17000 per annum
Posted: Yesterday
Cheshire
Venturi
Salary: £24000 - £28000 per annum + Benefits
Posted: 2 days ago
Manchester, Lancashire
Latcom Ltd
Salary: From £23,000 to £25,000 per annum
Posted: 3 days ago
St. Helens, Merseyside
EXCELerate
Salary: up to £35k, 25 days Holiday
Posted: 3 days ago
Salford, Lancashire
QA Limited
Salary: £187.50 per week
Posted: 4 days ago
Macclesfield
Shortlist Recruitment
Salary: £18000 - £20000 per annum
Posted: 4 days ago
Oldham, Lancashire
Next Move IT
Salary: £15000 - £19000 per annum + Pension, Private Health
Posted: 5 days ago
Lymm
Recruitment Genius
Salary: £15000 - £18000 per annum
Posted: 7 days ago
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive + bonus + benefits
Posted: 7 days ago
Manchester
Adria Solutions Ltd
Salary: £35000 - £45000 per annum + Benefits
Posted: 9 days ago
Manchester, Cheshire, Altrincham, Stockport,...
Actis Recruitment Ltd
Salary: To £27,000
Posted: 10 days ago
Altrincham
360 Resourcing
Salary: £22k - 25k per year
Posted: 11 days ago
Merseyside
Hays IT - Uk Posting account
Salary: £18000.00 - £23000.00 per annum
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Manchester
Venturi
Salary: £24000 - £28000 per annum + Benefits
Posted: 18 days ago
Sandbach, Cheshire
Health Intelligence Ltd
Salary: From £18,000 to £25,000 per annum
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Chester
Shortlist Recruitment
Salary: £22000 - £25000 per annum + bonus
Posted: 21 days ago