The statistics below represent IT jobs advertised across the North West region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 May 2016 with a comparison to same period over 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
Support Analyst
Rank 86 144 101
Rank change year-on-year
+58 -43
Permanent jobs requiring a Support Analyst 167 121 200
As % of all permanent IT jobs located in the North West 2.96% 1.89% 2.80%
As % of the Job Titles category 3.05% 1.95% 2.89%
Number of salaries quoted 139 110 164
Median salary £26,500 £26,000 £25,000
Median salary % change year-on-year
+1.92% +4.00%
90% offered a salary of more than £20,500 £20,000 £19,650
10% offered a salary of more than £40,500 £40,000 £34,400
UK excluding London median salary £27,500 £27,500 £27,500
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5471 6204 6932
As % of all permanent IT jobs located in the North West 97.11% 96.65% 97.03%
Number of salaries quoted 4642 4947 5573
Median salary £40,000 £40,000 £36,500
Median salary % change year-on-year
- +9.58%
90% offered a salary of more than £24,000 £24,690 £24,000
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the North West

Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the North West region.

Support Analyst Salary Trend in the North West

Support Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Analyst across the North West region over the 3 months to 3 May 2016.

Support Analyst Salary Histogram in the North West

Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the North West region over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +37 94 £30,000 +15.38% 8
Cheshire +27 33 £23,000 -13.20% 2
Merseyside +13 22 £26,500 +21.62% 1
Lancashire +19 19 £24,250 +34.72%
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 3 May 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Support Analyst in the job title.

1 172 (52.28%) Windows
2 161 (48.94%) ITIL
3 140 (42.55%) Active Directory
4 124 (37.69%) Microsoft
5 109 (33.13%) SQL
6 79 (24.01%) Windows Server
7 71 (21.58%) SQL Server
7 71 (21.58%) Citrix
8 70 (21.28%) MS Office
9 69 (20.97%) MS Exchange
10 66 (20.06%) Finance
11 56 (17.02%) Windows Server 2008
12 55 (16.72%) MS Excel
13 44 (13.37%) Analytical Skills
13 44 (13.37%) Degree
14 42 (12.77%) Windows 7
15 41 (12.46%) SLA
16 40 (12.16%) VMware
17 39 (11.85%) Time Management
18 36 (10.94%) ITIL Certification
19 35 (10.64%) Cisco
20 34 (10.33%) Law
21 32 (9.73%) Oracle
21 32 (9.73%) Exchange Server 2010
22 31 (9.42%) TCP/IP
22 31 (9.42%) Service Delivery
22 31 (9.42%) Firewall
22 31 (9.42%) AppSense
23 30 (9.12%) Service Management
23 30 (9.12%) VPN

Support Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 69 (20.97%) MS Exchange
2 32 (9.73%) Exchange Server 2010
3 26 (7.90%) IIS
4 19 (5.78%) Exchange Server 2013
5 17 (5.17%) Exchange Server 2007
6 14 (4.26%) Blackberry Enterprise Server
7 11 (3.34%) SharePoint
8 9 (2.74%) BizTalk Server
9 8 (2.43%) Skype for Business
10 4 (1.22%) IBM Notes
11 1 (0.30%) Apache
11 1 (0.30%) CMS
11 1 (0.30%) Exchange Server 2003
11 1 (0.30%) Oracle Workflow
11 1 (0.30%) SharePoint 2010
11 1 (0.30%) Tomcat
11 1 (0.30%) WebSphere
Applications
1 70 (21.28%) MS Office
2 55 (16.72%) MS Excel
3 3 (0.91%) Spreadsheet
4 2 (0.61%) MS PowerPoint
4 2 (0.61%) MS Visio
4 2 (0.61%) QuarkXPress
Business Applications
1 8 (2.43%) Oracle Applications
2 7 (2.13%) Salesforce.com CRM
3 6 (1.82%) Dynamics CRM
4 4 (1.22%) Primavera
5 3 (0.91%) Dynamics AX
5 3 (0.91%) Oracle EBS
5 3 (0.91%) Sage CRM
6 1 (0.30%) assyst
6 1 (0.30%) Oracle Assets
6 1 (0.30%) Oracle Cash Management
6 1 (0.30%) Oracle E-Business Tax
6 1 (0.30%) Oracle ERP
6 1 (0.30%) Oracle Financials
6 1 (0.30%) Oracle General Ledger
6 1 (0.30%) Oracle Payables
6 1 (0.30%) Oracle Receivables
6 1 (0.30%) SAP HCM
6 1 (0.30%) SAP MM
6 1 (0.30%) SAP PP
6 1 (0.30%) SAP SD
Cloud Services
1 26 (7.90%) Office 365
2 4 (1.22%) Amazon AWS
3 2 (0.61%) Google Apps
4 1 (0.30%) Cloud Computing
4 1 (0.30%) IaaS
4 1 (0.30%) Microsoft Azure
4 1 (0.30%) SaaS
4 1 (0.30%) SuccessFactors
Communications & Networking
1 31 (9.42%) Firewall
1 31 (9.42%) TCP/IP
2 30 (9.12%) VPN
3 26 (7.90%) LAN
4 23 (6.99%) DNS
5 21 (6.38%) DHCP
6 20 (6.08%) WAN
7 13 (3.95%) NAS
8 8 (2.43%) SAN
8 8 (2.43%) VLAN
9 4 (1.22%) Cisco IOS
9 4 (1.22%) Ethernet
9 4 (1.22%) IPv4
9 4 (1.22%) Remote Desktop
9 4 (1.22%) VoIP
9 4 (1.22%) WLAN
10 3 (0.91%) Broadband
10 3 (0.91%) Wireless
11 2 (0.61%) Internet
11 2 (0.61%) Wi-Fi
Database & Business Intelligence
1 71 (21.58%) SQL Server
2 23 (6.99%) SQL Server 2008
3 11 (3.34%) SQL Server Reporting Services
4 9 (2.74%) BusinessObjects
5 8 (2.43%) Oracle Database
5 8 (2.43%) Relational Database
5 8 (2.43%) SQL Server 2012
6 6 (1.82%) MS Access
7 5 (1.52%) Oracle Reports
8 3 (0.91%) Oracle BI EE
9 2 (0.61%) Crystal Reports
9 2 (0.61%) Oracle Database 11g
10 1 (0.30%) Data Warehouse
10 1 (0.30%) Electronic Patient Records
10 1 (0.30%) MySQL
10 1 (0.30%) SAP BW
10 1 (0.30%) SQL Server 2005
10 1 (0.30%) SQLPlus
Development Applications
1 5 (1.52%) Team Foundation Server
2 2 (0.61%) MSI
2 2 (0.61%) WiX
3 1 (0.30%) Oracle Forms
General
1 66 (20.06%) Finance
2 34 (10.33%) Law
3 24 (7.29%) Banking
4 20 (6.08%) Legal
5 17 (5.17%) Retail
6 10 (3.04%) German Language
7 7 (2.13%) Telecoms
8 4 (1.22%) Advertising
8 4 (1.22%) Manufacturing
9 3 (0.91%) French Language
9 3 (0.91%) Pharmaceutical
10 2 (0.61%) Billing
11 1 (0.30%) Back Office
11 1 (0.30%) Financial Institution
11 1 (0.30%) General Ledger
11 1 (0.30%) Music Industry
Libraries, Frameworks & Software Standards
1 25 (7.60%) .NET
2 11 (3.34%) ASP.NET
3 10 (3.04%) WCF
4 4 (1.22%) .NET Framework
4 4 (1.22%) Software Packaging
5 3 (0.91%) Web Services
6 2 (0.61%) HTML
6 2 (0.61%) XML
7 1 (0.30%) COM
7 1 (0.30%) JMS
Miscellaneous
1 44 (13.37%) Analytical Skills
2 25 (7.60%) Management Information System
3 22 (6.69%) Credit Risk
3 22 (6.69%) SWIFT
4 20 (6.08%) Mathematics
5 18 (5.47%) Blackberry
6 16 (4.86%) Enterprise Software
6 16 (4.86%) iPad
7 12 (3.65%) AS400
8 7 (2.13%) Computer Science
9 6 (1.82%) Clustering
9 6 (1.82%) Driving Licence
10 5 (1.52%) Data Centre
10 5 (1.52%) Fat Client
10 5 (1.52%) Thin Client
11 4 (1.22%) HP StoreVirtual
11 4 (1.22%) iPhone
12 3 (0.91%) Client/Server
12 3 (0.91%) Fintech
13 2 (0.61%) EPoS
Operating Systems
1 172 (52.28%) Windows
2 79 (24.01%) Windows Server
3 56 (17.02%) Windows Server 2008
4 42 (12.77%) Windows 7
5 28 (8.51%) Windows Server 2012
6 23 (6.99%) Linux
6 23 (6.99%) Windows Server 2003
7 21 (6.38%) Windows XP
8 13 (3.95%) Android
8 13 (3.95%) Windows 8
9 10 (3.04%) Apple iOS
10 6 (1.82%) Mac OS X
10 6 (1.82%) Unix
11 4 (1.22%) CentOS
12 3 (0.91%) Windows 10
13 2 (0.61%) Mac OS
13 2 (0.61%) Red Hat Enterprise Linux
13 2 (0.61%) Solaris
13 2 (0.61%) Windows 2000 Server
13 2 (0.61%) Windows Mobile
Processes & Methodologies
1 161 (48.94%) ITIL
2 39 (11.85%) Time Management
3 31 (9.42%) Service Delivery
4 30 (9.12%) Service Management
5 28 (8.51%) Data Analysis
6 27 (8.21%) CRM
6 27 (8.21%) User Acceptance Testing
7 22 (6.69%) Change Management
7 22 (6.69%) Wealth Management
8 20 (6.08%) Continuous Improvement
9 15 (4.56%) Disaster Recovery
10 14 (4.26%) ITSM
11 12 (3.65%) ITIL V3
12 11 (3.34%) Project Management
12 11 (3.34%) Release Management
13 10 (3.04%) Configuration Management
13 10 (3.04%) Document Management
13 10 (3.04%) Incident Management
14 9 (2.74%) Process Improvement
15 8 (2.43%) Software Licensing
Programming Languages
1 109 (33.13%) SQL
2 24 (7.29%) T-SQL
3 21 (6.38%) C#
4 16 (4.86%) C
5 15 (4.56%) PowerShell
6 12 (3.65%) R
6 12 (3.65%) RPG
7 7 (2.13%) PL/SQL
8 4 (1.22%) Java
8 4 (1.22%) Shell Script
9 3 (0.91%) VB.NET
9 3 (0.91%) VBA
10 2 (0.61%) Apex Code
11 1 (0.30%) Bash Shell
11 1 (0.30%) JavaScript
11 1 (0.30%) Perl
11 1 (0.30%) PHP
11 1 (0.30%) Python
Qualifications
1 44 (13.37%) Degree
2 36 (10.94%) ITIL Certification
3 22 (6.69%) Microsoft Certification
4 16 (4.86%) ISTQB
4 16 (4.86%) ISTQB Foundation Certification
5 11 (3.34%) CCNA
5 11 (3.34%) Cisco Certification
6 10 (3.04%) MCP
6 10 (3.04%) MCSE
7 8 (2.43%) MCSA
8 7 (2.13%) MOS
9 5 (1.52%) Citrix Certification
9 5 (1.52%) MCITP
10 4 (1.22%) MCTS
11 3 (0.91%) MCDST
12 2 (0.61%) CCNP
12 2 (0.61%) HND
13 1 (0.30%) A+ Certification
13 1 (0.30%) CCA
13 1 (0.30%) CCIE
Quality Assurance & Compliance
1 41 (12.46%) SLA
2 2 (0.61%) Data Quality
System Software
1 140 (42.55%) Active Directory
2 11 (3.34%) Terminal Server
2 11 (3.34%) VMware Infrastructure
2 11 (3.34%) XenApp
2 11 (3.34%) XenDesktop
3 10 (3.04%) Hyper-V
3 10 (3.04%) Terminal Services
3 10 (3.04%) vSphere
4 1 (0.30%) Squid
4 1 (0.30%) VMware ESXi
Systems Management
1 25 (7.60%) SCCM
2 9 (2.74%) WMI
3 4 (1.22%) SCOM
4 3 (0.91%) DameWare
4 3 (0.91%) Systems Management Server (SMS)
5 2 (0.61%) AirWatch
5 2 (0.61%) Symantec Enterprise Vault
6 1 (0.30%) McAfee ePO
6 1 (0.30%) SCSM
Vendors
1 124 (37.69%) Microsoft
2 71 (21.58%) Citrix
3 40 (12.16%) VMware
4 35 (10.64%) Cisco
5 32 (9.73%) Oracle
6 31 (9.42%) AppSense
7 22 (6.69%) Bloomberg
7 22 (6.69%) Reuters
8 14 (4.26%) Remedy
9 12 (3.65%) iManage
10 8 (2.43%) Salesforce.com
11 7 (2.13%) F5
11 7 (2.13%) MobileIron
11 7 (2.13%) NetApp
11 7 (2.13%) SAP
12 6 (1.82%) HP
12 6 (1.82%) Symantec
13 5 (1.52%) Apple
13 5 (1.52%) Avaya
14 4 (1.22%) Hyperion
Salford, Lancashire
Oscar
Salary: £25000 - £30000 per annum + benefits
Posted: 14 hours ago
Chester, Cheshire
Oscar
Salary: £29000 - £30000 per annum + Bonus + Fantastic Benefits
Posted: Yesterday
Manchester, Lancashire
Circle Recruitment
Salary: £25000 - £45000 per annum + Benefits
Posted: 4 days ago
Greater Manchester
Foresight Recruitment Solutions Ltd
Salary: From £28,000 to £35,000 per annum
Posted: 4 days ago
North West
ReThink Recruitment
Salary: £45000.00 per annum
Posted: 5 days ago
Liverpool, Merseyside
Ascent People Ltd
Salary: £18000 - £23000 per annum + Benefits + Bonus
Posted: 6 days ago
Cheadle Hulme, Stockport
Recital Consulting Ltd
Salary: 20000-28000 Per Annum
Posted: 12 days ago
Cheadle Hulme, Stockport
Recital Consulting Ltd
Salary: 20000-28000 Per Annum
Posted: 12 days ago
Warrington
Applause IT Ltd
Salary: £30000 - £40000 per annum + + Comprehensive Bens Package
Posted: 15 days ago
Manchester, Lancashire
The Co-operative Group
Salary: Up to £43,000 per annum + excellent benefits
Posted: 15 days ago
Manchester
Ampersand Consulting
Salary: £23000 per annum + Benefits
Posted: 21 days ago
Sale
Venturi
Salary: £20000.00 - £30000.00 per annum + bonus and benefits
Posted: 25 days ago
Manchester
Hays Specialist Recruitment Ltd
Salary: £22000.00 - £25000.00 per annum + Benefits
Posted: 27 days ago