The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 129 82 91
Rank change year-on-year
-47 +9
Permanent jobs requiring a Support Analyst 128 209 200
As % of all permanent IT jobs located in the North West 2.01% 3.00% 2.70%
As % of the Job Titles category 2.11% 3.16% 2.83%
Number of salaries quoted 112 188 163
Average salary £26,500 £26,000 £25,000
Average salary % change year-on-year
+1.92% +4.00%
90% offered a salary of more than £20,050 £19,500 £20,000
10% offered a salary of more than £41,350 £42,500 £42,000
UK excluding London average salary £27,500 £27,500 £27,523
% change year-on-year
- -0.08%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6071 6612 7064
As % of all permanent IT jobs located in the North West 95.16% 94.84% 95.47%
Number of salaries quoted 4930 5341 6055
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £22,500 £23,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,472
% change year-on-year
- +3.97%

Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the North West

Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the North West region.

Support Analyst Salary Trend in the North West

Support Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Analyst across the North West region over the 3 months to 6 July 2015.

Support Analyst Salary Histogram in the North West

Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the North West region over the 3 months to 6 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +4 64 £28,000 +1.81% 7
Manchester -66 41 £26,000 +7.77% 9
Merseyside +4 11 £31,750 +13.39% 2
Lancashire -4 9 £22,500 -25.00% 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 6 July 2015, IT jobs across the North West region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 106 (40.61%) Windows
2 99 (37.93%) SQL
3 97 (37.16%) Microsoft
4 71 (27.20%) MS Office
5 69 (26.44%) Active Directory
6 63 (24.14%) MS Excel
7 58 (22.22%) SQL Server
8 57 (21.84%) ITIL
8 57 (21.84%) Finance
9 42 (16.09%) Degree
10 36 (13.79%) Windows 7
11 35 (13.41%) SAP
12 32 (12.26%) MS Exchange
13 31 (11.88%) Oracle
14 30 (11.49%) Citrix
15 28 (10.73%) .NET
16 27 (10.34%) VMware
17 23 (8.81%) Analytical Skills
17 23 (8.81%) ERP
17 23 (8.81%) SLA
17 23 (8.81%) VPN
18 22 (8.43%) Firewall
18 22 (8.43%) Windows Server 2008
19 21 (8.05%) Windows 8
20 19 (7.28%) Crystal Reports
21 18 (6.90%) C#
21 18 (6.90%) XML
21 18 (6.90%) TCP/IP
21 18 (6.90%) Windows Server 2012
21 18 (6.90%) Exchange Server 2010

Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 6 July 2015, IT jobs across the North West region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (12.26%) MS Exchange
2 18 (6.90%) Exchange Server 2010
3 12 (4.60%) SharePoint
4 9 (3.45%) IIS
5 6 (2.30%) Apache
5 6 (2.30%) Exchange Server 2007
6 5 (1.92%) SharePoint 2013
7 4 (1.53%) Exchange Server 2013
8 3 (1.15%) WordPress
8 3 (1.15%) SharePoint 2010
8 3 (1.15%) Drupal
8 3 (1.15%) Blackberry Enterprise Server
8 3 (1.15%) Tomcat
9 2 (0.77%) CMS
9 2 (0.77%) CICS
9 2 (0.77%) Exchange Server 2003
9 2 (0.77%) Lync
9 2 (0.77%) nginx
9 2 (0.77%) Moodle
10 1 (0.38%) WebSphere
Applications
1 71 (27.20%) MS Office
2 63 (24.14%) MS Excel
3 6 (2.30%) MS PowerPoint
4 2 (0.77%) Acrobat
5 1 (0.38%) AutoCAD
5 1 (0.38%) PrintSoft PReS
Business Applications
1 16 (6.13%) SAP FI
1 16 (6.13%) SAP FI/CO
1 16 (6.13%) SAP CO
2 13 (4.98%) Dynamics CRM
3 11 (4.21%) Dynamics GP
4 6 (2.30%) SAP SD
5 5 (1.92%) Agresso
6 4 (1.53%) SAP MM
7 3 (1.15%) SAP PP
7 3 (1.15%) SAP WM
7 3 (1.15%) Dynamics AX
7 3 (1.15%) Dynamics NAV
8 2 (0.77%) Oracle ERP
9 1 (0.38%) Exstream
9 1 (0.38%) SAP SCM
9 1 (0.38%) SAP EHS
9 1 (0.38%) Magento
Cloud Services
1 2 (0.77%) Office 365
2 1 (0.38%) Google Analytics
Communications & Networking
1 23 (8.81%) VPN
2 22 (8.43%) Firewall
3 18 (6.90%) TCP/IP
4 16 (6.13%) LAN
5 15 (5.75%) DHCP
5 15 (5.75%) DNS
6 14 (5.36%) WAN
7 10 (3.83%) VoIP
7 10 (3.83%) SAN
8 7 (2.68%) Wi-Fi
9 6 (2.30%) Wireless
10 5 (1.92%) VLAN
10 5 (1.92%) FTP
10 5 (1.92%) SSL
11 4 (1.53%) Ethernet
11 4 (1.53%) ADSL
12 3 (1.15%) Intranet
12 3 (1.15%) Internet
12 3 (1.15%) Wireshark
12 3 (1.15%) Structured Cabling
Database & Business Intelligence
1 58 (22.22%) SQL Server
2 19 (7.28%) Crystal Reports
3 15 (5.75%) SQL Server 2008
3 15 (5.75%) Oracle Database
4 13 (4.98%) SQL Server Reporting Services
5 12 (4.60%) Relational Database
6 9 (3.45%) MySQL
7 6 (2.30%) SQL Server 2005
8 5 (1.92%) Oracle Reports
9 3 (1.15%) BusinessObjects
9 3 (1.15%) SQL Server Integration Services
9 3 (1.15%) SQL Server 2012
9 3 (1.15%) SQL Server 2000
10 2 (0.77%) RDBMS
10 2 (0.77%) MS Access
11 1 (0.38%) Data Warehouse
11 1 (0.38%) SAP BW
11 1 (0.38%) InterBase
11 1 (0.38%) Oracle Database 11g
11 1 (0.38%) SQL Server Analysis Services
Development Applications
1 3 (1.15%) Visual Studio
2 1 (0.38%) Eclipse
2 1 (0.38%) Firebug
General
1 57 (21.84%) Finance
2 11 (4.21%) General Ledger
3 10 (3.83%) Law
4 7 (2.68%) Advertising
5 5 (1.92%) Retail
6 3 (1.15%) Manufacturing
7 2 (0.77%) Telecoms
7 2 (0.77%) Billing
8 1 (0.38%) Marketing
8 1 (0.38%) Banking
8 1 (0.38%) Legal
8 1 (0.38%) Pharmaceutical
8 1 (0.38%) Front Office
Libraries, Frameworks & Software Standards
1 28 (10.73%) .NET
2 18 (6.90%) XML
3 14 (5.36%) ASP.NET
4 13 (4.98%) HTML
5 10 (3.83%) Web Services
6 9 (3.45%) Ajax
6 9 (3.45%) CSS
7 8 (3.07%) WCF
7 8 (3.07%) jQuery
8 7 (2.68%) COM
9 6 (2.30%) EDI
10 5 (1.92%) LAMP
11 4 (1.53%) LINQ
11 4 (1.53%) Classic ASP
12 3 (1.15%) XSL
12 3 (1.15%) .NET Framework
13 1 (0.38%) Middleware
13 1 (0.38%) XHTML
13 1 (0.38%) HTML5
13 1 (0.38%) CSS3
Miscellaneous
1 23 (8.81%) Analytical Skills
2 17 (6.51%) Management Information System
3 12 (4.60%) Blackberry
4 10 (3.83%) iPhone
5 8 (3.07%) Data Centre
6 7 (2.68%) Computer Science
6 7 (2.68%) iPad
7 4 (1.53%) Mobile App
7 4 (1.53%) Client/Server
8 3 (1.15%) Enterprise Software
8 3 (1.15%) User Experience
8 3 (1.15%) NHS
8 3 (1.15%) Statistics
8 3 (1.15%) Mathematics
9 2 (0.77%) Mainframe
9 2 (0.77%) SecurID
10 1 (0.38%) Smartphone
10 1 (0.38%) Economics
10 1 (0.38%) GIS
10 1 (0.38%) EPoS
Operating Systems
1 106 (40.61%) Windows
2 36 (13.79%) Windows 7
3 22 (8.43%) Windows Server 2008
4 21 (8.05%) Windows 8
5 18 (6.90%) Windows Server 2012
6 17 (6.51%) Linux
6 17 (6.51%) Windows XP
7 11 (4.21%) Windows Server 2003
8 8 (3.07%) Mac OS
9 7 (2.68%) Android
10 6 (2.30%) Windows Vista
11 5 (1.92%) UNIX
12 4 (1.53%) Solaris
13 2 (0.77%) Windows Mobile
Processes & Methodologies
1 57 (21.84%) ITIL
2 23 (8.81%) ERP
3 17 (6.51%) CRM
4 16 (6.13%) Service Management
5 14 (5.36%) Project Management
6 12 (4.60%) Stakeholder Management
7 10 (3.83%) Web Development
7 10 (3.83%) Business Intelligence
7 10 (3.83%) Service Delivery
8 9 (3.45%) Data Analysis
9 7 (2.68%) Change Management
9 7 (2.68%) Root Cause Analysis
10 6 (2.30%) Analytics
10 6 (2.30%) Logistics
11 5 (1.92%) Incident Management
11 5 (1.92%) ITSM
11 5 (1.92%) Business Analytics
11 5 (1.92%) Line Management
12 4 (1.53%) Patch Management
12 4 (1.53%) Server Monitoring
Programming Languages
1 99 (37.93%) SQL
2 18 (6.90%) C#
3 14 (5.36%) JavaScript
4 11 (4.21%) VB.NET
5 10 (3.83%) VB
6 9 (3.45%) T-SQL
7 7 (2.68%) PHP
8 3 (1.15%) PL/SQL
8 3 (1.15%) Java
8 3 (1.15%) VBA
9 2 (0.77%) JCL
9 2 (0.77%) COBOL
10 1 (0.38%) PowerShell
10 1 (0.38%) Shell Script
Qualifications
1 42 (16.09%) Degree
2 15 (5.75%) Microsoft Certification
3 10 (3.83%) SC Cleared
3 10 (3.83%) Security Cleared
4 8 (3.07%) MCITP
5 7 (2.68%) MCDST
6 6 (2.30%) Cisco Certification
7 5 (1.92%) MCSE
7 5 (1.92%) ITIL Certification
8 4 (1.53%) MCSA
8 4 (1.53%) CCNA
8 4 (1.53%) ITIL Foundation Certificate
9 3 (1.15%) NCDA
9 3 (1.15%) Citrix Certification
9 3 (1.15%) CCENT
10 2 (0.77%) MOS
10 2 (0.77%) MCP
10 2 (0.77%) CCAA
11 1 (0.38%) HND
11 1 (0.38%) CCNP
Quality Assurance & Compliance
1 23 (8.81%) SLA
2 3 (1.15%) QA
2 3 (1.15%) HL7
3 2 (0.77%) Sarbanes-Oxley
4 1 (0.38%) ISO 9000
System Software
1 69 (26.44%) Active Directory
2 10 (3.83%) VMware Infrastructure
3 7 (2.68%) vSphere
4 6 (2.30%) XenApp
5 4 (1.53%) Hyper-V
5 4 (1.53%) Terminal Services
6 3 (1.15%) VMware Server
7 2 (0.77%) VMware ESX
7 2 (0.77%) BitLocker
8 1 (0.38%) XenDesktop
Systems Management
1 8 (3.07%) SCCM
2 2 (0.77%) MAILsweeper
2 2 (0.77%) McAfee ePO
3 1 (0.38%) WSUS
3 1 (0.38%) SCVMM
Vendors
1 97 (37.16%) Microsoft
2 35 (13.41%) SAP
3 31 (11.88%) Oracle
4 30 (11.49%) Citrix
5 27 (10.34%) VMware
6 13 (4.98%) JD Edwards
6 13 (4.98%) Cisco
7 11 (4.21%) Cognos
7 11 (4.21%) Hyperion
7 11 (4.21%) Sage
8 8 (3.07%) Red Hat
8 8 (3.07%) Business Objects
9 6 (2.30%) HP
9 6 (2.30%) Apple
9 6 (2.30%) Salesforce.com
10 5 (1.92%) Juniper
10 5 (1.92%) ServiceNow
11 4 (1.53%) CA
11 4 (1.53%) Remedy
11 4 (1.53%) NetApp
Liverpool, Lancashire
Research Councils UK
Posted: 4 hours ago
Crewe, Cheshire
Assurant Solutions Careers
Posted: 6 hours ago
Manchester, Lancashire
Mortimer Spinks
Salary: £35000 per annum
Posted: 3 days ago
Lancashire
Sanderson
Salary: £28000.00 - £30000 per annum + Excellent Benefits
Posted: 3 days ago
Manchester, Lancashire
ReThink Recruitment
Salary: £25000.00 - £27500.00 per annum
Posted: 3 days ago
Manchester, Lancashire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £23000 per annum
Posted: 4 days ago
Oldham, Lancashire
Sanderson
Salary: £30000 - £31000 per annum + excellent benefits
Posted: 4 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £40000 - £45000 per annum + Benefits
Posted: 5 days ago
Cheshire
Rullion IT Plus
Salary: £35000 - £45000 per annum + bonus + benefits
Posted: 5 days ago
Manchester
Newton Blue
Salary: £20000 - £23000 per annum
Posted: 7 days ago
Crewe, Cheshire
Assurant Solutions
Salary: Competitive
Posted: 10 days ago
Sandbach
Shortlist Recruitment
Salary: £23000 - £27000 per annum + pension, healthcare
Posted: 12 days ago
Liverpool, Merseyside
RSA
Salary: Competitive Salary + Excellent Benefits
Posted: 18 days ago
Cheshire
Shortlist Recruitment
Salary: £25000 - £27000 per annum + Benefits
Posted: 18 days ago
Manchester
Newton Blue
Salary: £20000 - £22000 per annum
Posted: 25 days ago