The statistics below represent IT jobs advertised across the North West region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Support Analyst
England / North West
Rank 117 80 135
Rank change year-on-year
-37 +55
Permanent jobs requiring a Support Analyst 140 177 128
As % of all permanent IT jobs located in the North West 2.36% 3.14% 1.83%
As % of the Job Titles category 2.44% 3.25% 1.89%
Number of salaries quoted 109 133 111
Median salary £26,500 £27,000 £26,000
Median salary % change year-on-year
-1.85% +3.84%
90% offered a salary of more than £20,900 £21,500 £20,000
10% offered a salary of more than £40,000 £37,000 £37,500
UK excluding London median salary £27,500 £29,000 £27,500
% change year-on-year
-5.17% +5.45%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5734 5447 6783
As % of all permanent IT jobs located in the North West 96.69% 96.58% 97.05%
Number of salaries quoted 4780 4586 5638
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Support Analyst
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the North West

Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the North West region.

Support Analyst Salary Trend in the North West

Support Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Analyst across the North West region over the 3 months to 25 February 2017.

Support Analyst Salary Histogram in the North West

Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the North West region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -23 68 £27,500 +6.79% 13
Lancashire +19 33 £23,750 -2.06% 5
Cheshire -28 20 £31,750 +17.59% 10
Merseyside -21 14 £27,500 +5.76% 3
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 25 February 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Support Analyst in the job title.

1 150 (48.86%) SQL
2 117 (38.11%) Microsoft
3 112 (36.48%) Windows
4 104 (33.88%) ITIL
5 102 (33.22%) Active Directory
6 76 (24.76%) SQL Server
7 65 (21.17%) VMware
8 63 (20.52%) Oracle
9 52 (16.94%) MS Excel
10 50 (16.29%) Windows Server
11 44 (14.33%) Finance
12 43 (14.01%) ERP
13 42 (13.68%) MS Exchange
13 42 (13.68%) MS Office
14 38 (12.38%) TCP/IP
15 37 (12.05%) WAN
15 37 (12.05%) CRM
15 37 (12.05%) SLA
16 36 (11.73%) LAN
17 35 (11.40%) Windows 7
18 33 (10.75%) IBM
19 32 (10.42%) Microsoft Certification
19 32 (10.42%) Unix
19 32 (10.42%) RPG
20 31 (10.10%) Windows Server 2008
20 31 (10.10%) Firewall
20 31 (10.10%) .NET
21 30 (9.77%) SharePoint
21 30 (9.77%) Hyper-V
22 29 (9.45%) iSeries

Support Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (13.68%) MS Exchange
2 30 (9.77%) SharePoint
3 27 (8.79%) IIS
4 20 (6.51%) BizTalk Server
5 14 (4.56%) Exchange Server 2010
6 12 (3.91%) Exchange Server 2013
7 6 (1.95%) Apache
7 6 (1.95%) Tomcat
8 5 (1.63%) Confluence
9 3 (0.98%) JBoss
9 3 (0.98%) SharePoint 2013
9 3 (0.98%) Skype for Business
9 3 (0.98%) WebSphere
10 2 (0.65%) CMS
10 2 (0.65%) Exchange Server 2007
10 2 (0.65%) Oracle Service Bus
10 2 (0.65%) Oracle SOA Suite
10 2 (0.65%) Oracle Workflow
10 2 (0.65%) WebLogic
11 1 (0.33%) nginx
Applications
1 52 (16.94%) MS Excel
2 42 (13.68%) MS Office
3 1 (0.33%) MS PowerPoint
Business Applications
1 12 (3.91%) Oracle EBS
2 7 (2.28%) Dynamics CRM
3 6 (1.95%) SAP SD
4 5 (1.63%) Dynamics AX
4 5 (1.63%) Oracle Applications
4 5 (1.63%) Oracle CRM
4 5 (1.63%) SAP CO
4 5 (1.63%) SAP FI
4 5 (1.63%) SAP FI/CO
4 5 (1.63%) SAP MM
5 3 (0.98%) Oracle EBS R12
5 3 (0.98%) Sage 1000
5 3 (0.98%) SAP PP
6 2 (0.65%) Demantra
6 2 (0.65%) Oracle ASCP
6 2 (0.65%) Oracle Assets
6 2 (0.65%) Oracle General Ledger
6 2 (0.65%) Oracle Payables
6 2 (0.65%) Oracle Receivables
6 2 (0.65%) Temenos T24
Cloud Services
1 19 (6.19%) Office 365
2 7 (2.28%) Microsoft Azure
3 3 (0.98%) SaaS
4 2 (0.65%) Amazon AWS
5 1 (0.33%) PaaS
Communications & Networking
1 38 (12.38%) TCP/IP
2 37 (12.05%) WAN
3 36 (11.73%) LAN
4 31 (10.10%) Firewall
5 27 (8.79%) DNS
6 24 (7.82%) DHCP
7 19 (6.19%) VLAN
8 14 (4.56%) SAN
9 10 (3.26%) VoIP
10 8 (2.61%) WLAN
11 7 (2.28%) VPN
11 7 (2.28%) Wi-Fi
12 5 (1.63%) Cisco IOS
12 5 (1.63%) Remote Desktop
13 4 (1.30%) Internet
14 3 (0.98%) DMZ
14 3 (0.98%) Intranet
14 3 (0.98%) IP Telephony
14 3 (0.98%) Wireless
15 1 (0.33%) SSL
Database & Business Intelligence
1 76 (24.76%) SQL Server
2 29 (9.45%) DB2
3 20 (6.51%) Oracle Database
4 14 (4.56%) SQL Server Reporting Services
5 11 (3.58%) Crystal Reports
5 11 (3.58%) Oracle Database 11g
6 7 (2.28%) Data Warehouse
7 6 (1.95%) MySQL
7 6 (1.95%) Oracle Reports
7 6 (1.95%) SQL Server 2008
8 5 (1.63%) SQL Server Integration Services
9 3 (0.98%) RDBMS
9 3 (0.98%) Relational Database
9 3 (0.98%) SQL Server 2005
9 3 (0.98%) SQL Server 2012
9 3 (0.98%) SQL Server 2016
9 3 (0.98%) SQLPlus
10 2 (0.65%) Oracle Database 10g
10 2 (0.65%) Oracle8/8i Database
10 2 (0.65%) Oracle9i Database
Development Applications
1 5 (1.63%) JIRA
1 5 (1.63%) Oracle Forms
2 2 (0.65%) Talend Open Studio
3 1 (0.33%) Git (software)
3 1 (0.33%) Team Foundation Server
General
1 44 (14.33%) Finance
2 14 (4.56%) Manufacturing
3 13 (4.23%) Banking
4 9 (2.93%) Retail
5 8 (2.61%) Law
5 8 (2.61%) Legal
6 5 (1.63%) Advertising
6 5 (1.63%) Marketing
7 3 (0.98%) Telecoms
8 2 (0.65%) Investment Banking
9 1 (0.33%) Automotive
9 1 (0.33%) Back Office
9 1 (0.33%) Corporate Banking
9 1 (0.33%) Financial Institution
9 1 (0.33%) General Ledger
9 1 (0.33%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 31 (10.10%) .NET
2 13 (4.23%) ASP.NET
3 12 (3.91%) XML
4 7 (2.28%) Web Services
5 4 (1.30%) HTML
5 4 (1.30%) Middleware
6 3 (0.98%) CSS
6 3 (0.98%) JSP
6 3 (0.98%) Spring
6 3 (0.98%) WCF
7 2 (0.65%) ASP.NET MVC
7 2 (0.65%) iBATIS
8 1 (0.33%) .NET Framework
8 1 (0.33%) J2EE
8 1 (0.33%) JSON
8 1 (0.33%) REST
8 1 (0.33%) SOAP
8 1 (0.33%) WebSphere MQ
Miscellaneous
1 29 (9.45%) iSeries
2 27 (8.79%) Analytical Skills
3 19 (6.19%) iPad
4 13 (4.23%) AS400
5 9 (2.93%) Enterprise Software
5 9 (2.93%) Management Information System
6 8 (2.61%) Life Science
7 6 (1.95%) Clustering
8 5 (1.63%) Driving Licence
8 5 (1.63%) FMCG
9 4 (1.30%) EPoS
10 3 (0.98%) NHS
10 3 (0.98%) User Experience
10 3 (0.98%) Video Conferencing
11 2 (0.65%) Computer Science
12 1 (0.33%) Blackberry
12 1 (0.33%) Cyberthreat
12 1 (0.33%) Replication
Operating Systems
1 112 (36.48%) Windows
2 50 (16.29%) Windows Server
3 35 (11.40%) Windows 7
4 32 (10.42%) Unix
5 31 (10.10%) Windows Server 2008
6 27 (8.79%) Linux
7 16 (5.21%) Windows Server 2012
8 15 (4.89%) Windows 8
9 13 (4.23%) Windows XP
10 11 (3.58%) Solaris
10 11 (3.58%) Windows 10
11 8 (2.61%) Windows Server 2003
12 6 (1.95%) AIX
13 2 (0.65%) CentOS
13 2 (0.65%) Mac OS X
13 2 (0.65%) Red Hat Enterprise Linux
14 1 (0.33%) Android
14 1 (0.33%) HPUX
14 1 (0.33%) Mac OS
14 1 (0.33%) Windows Vista
Processes & Methodologies
1 104 (33.88%) ITIL
2 43 (14.01%) ERP
3 37 (12.05%) CRM
4 22 (7.17%) SDLC
5 21 (6.84%) Agile Software Development
6 20 (6.51%) Logistics
6 20 (6.51%) Unit Testing
6 20 (6.51%) Waterfall
7 18 (5.86%) Software Deployment
8 17 (5.54%) Disaster Recovery
9 16 (5.21%) Project Management
10 15 (4.89%) Service Management
11 12 (3.91%) Incident Management
12 10 (3.26%) Service Delivery
12 10 (3.26%) Stakeholder Management
13 9 (2.93%) Business Intelligence
13 9 (2.93%) Time Management
14 8 (2.61%) Continuous Improvement
15 7 (2.28%) ITIL V3
15 7 (2.28%) Problem Management
Programming Languages
1 150 (48.86%) SQL
2 32 (10.42%) RPG
3 20 (6.51%) C#
4 17 (5.54%) T-SQL
5 8 (2.61%) Java
6 7 (2.28%) VB.NET
7 5 (1.63%) PL/SQL
8 4 (1.30%) Perl
8 4 (1.30%) PowerShell
9 3 (0.98%) Bash Shell
9 3 (0.98%) RPG IV
9 3 (0.98%) Shell Script
10 2 (0.65%) JavaScript
10 2 (0.65%) PHP
10 2 (0.65%) Python
10 2 (0.65%) VBScript
11 1 (0.33%) Ruby
11 1 (0.33%) VBA
Qualifications
1 32 (10.42%) Microsoft Certification
2 22 (7.17%) MCP
3 21 (6.84%) MCSE
4 15 (4.89%) Cisco Certification
5 14 (4.56%) CCNA
6 13 (4.23%) Degree
6 13 (4.23%) MCSA
7 10 (3.26%) MCITP
8 6 (1.95%) Security Cleared
9 5 (1.63%) ITIL Certification
9 5 (1.63%) MCDST
9 5 (1.63%) MCTS
10 4 (1.30%) SC Cleared
11 2 (0.65%) A+ Certification
11 2 (0.65%) AAT
11 2 (0.65%) NVQ Level 4
12 1 (0.33%) ACCA
12 1 (0.33%) CCIE
12 1 (0.33%) CCNP
12 1 (0.33%) MOS
Quality Assurance & Compliance
1 37 (12.05%) SLA
2 1 (0.33%) ISO 9001
2 1 (0.33%) ISO/IEC 27001
2 1 (0.33%) PMO
System Software
1 102 (33.22%) Active Directory
2 30 (9.77%) Hyper-V
3 23 (7.49%) VMware Infrastructure
4 9 (2.93%) Terminal Services
5 5 (1.63%) vSphere
6 3 (0.98%) XenApp
7 2 (0.65%) VMware ESX
8 1 (0.33%) Microsoft App-V
8 1 (0.33%) Postfix
8 1 (0.33%) qmail
8 1 (0.33%) XenDesktop
8 1 (0.33%) XenServer
Systems Management
1 12 (3.91%) WSUS
2 9 (2.93%) SCCM
3 2 (0.65%) Ganglia
3 2 (0.65%) McAfee ePO
3 2 (0.65%) Microsoft Intune
3 2 (0.65%) Netcool
3 2 (0.65%) SCOM
4 1 (0.33%) Backup Exec
4 1 (0.33%) HP SIM
4 1 (0.33%) Nagios
4 1 (0.33%) Norton AntiVirus
4 1 (0.33%) Opscode Chef
4 1 (0.33%) TeamSite
4 1 (0.33%) WMI
Vendors
1 117 (38.11%) Microsoft
2 65 (21.17%) VMware
3 63 (20.52%) Oracle
4 33 (10.75%) IBM
5 25 (8.14%) Cisco
6 19 (6.19%) Citrix
7 15 (4.89%) Avaya
7 15 (4.89%) SAP
8 13 (4.23%) Dell
8 13 (4.23%) Intel Security
9 12 (3.91%) NetApp
10 11 (3.58%) Cognos
10 11 (3.58%) Hyperion
11 8 (2.61%) HP
12 7 (2.28%) Sage
13 5 (1.63%) Atlassian
13 5 (1.63%) Veeam
14 4 (1.30%) Apple
15 2 (0.65%) JD Edwards
15 2 (0.65%) Sitecore
Warrington, Cheshire
Oscar
Posted: Yesterday
St. Helens, Merseyside
Hiring Wizard
Posted: Yesterday
Chorley, Lancashire
Verticality Ltd
Salary: £22-25k DOE + benefits
Posted: 3 days ago
Chester, Cheshire
Oscar
Salary: £25000 - £28000 per annum
Posted: 2 days ago
Warrington, Cheshire
Evolution Recruitment Solutions
Salary: 25,000
Posted: 3 days ago
Warrington, Cheshire
Ascent People Ltd
Salary: £19000 per annum + Benefits
Posted: 4 days ago
Liverpool, Merseyside
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £25000.00 per annum
Posted: 2 days ago
North West
Certes Computing Ltd
Salary: £32000 - £38000 per annum
Posted: 2 days ago
Salford, Lancashire
onezeero.
Posted: 3 days ago
Salford
Nigel Frank International
Salary: £27500 - £30000 per annum
Posted: 3 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £25000 - £32000 per annum + Benefits
Posted: 3 days ago
Warrington, Cheshire
Applause IT Innovation
Salary: £28000 - £35000 per annum + Depending on Exp. bens, bonus
Posted: 2 days ago
Lancashire
Douglas-Scott
Salary: £20000 - £25000 per annum + Good Package
Posted: 4 days ago
St. Helens, Merseyside
Greywood Associates Limited
Salary: £30000 - £32000 per annum + bens
Posted: 2 days ago
Manchester
Nigel Frank International Ltd
Salary: £30000 - £31000 per annum + Benefits
Posted: 3 days ago
Greater Manchester
ARC IT Recruitment Ltd
Salary: to £42k
Posted: 2 days ago
Manchester, Lancashire
FT Select
Salary: Up to £25,000 per annum
Posted: 3 days ago
Manchester, Lancashire
Applause IT Innovation
Salary: £22000 - £28000 per annum + early friday finish
Posted: 3 days ago
Preston, Lancashire
Itecco
Salary: £20000 - £24000 per annum + Fantastic company
Posted: 4 days ago
Warrington, Cheshire
Actis Recruitment.
Salary: From £25,000 to £30,000 per annum + 15% bonus + benefits
Posted: 4 days ago
Widnes, Cheshire
Harvey Nash plc
Salary: £25000 - £26000 per annum + package
Posted: 5 days ago
Manchester, Lancashire
FT Select
Salary: From £25,000 to £35,000 per annum plus benefits
Posted: 5 days ago
Northwich
IQ Telecom
Salary: £18000 - £20000 per annum
Posted: 11 days ago
Chorley
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £40000.00 per annum
Posted: 10 days ago
Cheshire
Nigel Frank International
Salary: £22000 per annum + Additional Benefits
Posted: 16 days ago
Greater Manchester
Nigel Frank International
Salary: £28000 per annum + Additional benefits
Posted: 18 days ago
Manchester
Cathcart Associates
Salary: £20000 - £25000 per annum
Posted: 16 days ago
Chorley
Applause IT Ltd
Salary: £20000 - £32000 per annum
Posted: 17 days ago
Heywood, Lancashire
Harry Yearsley Ltd
Posted: 23 days ago