The statistics below represent IT jobs advertised across the North West region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 May 2016 with a comparison to same period over 2 years.

3 months to
29 May 2016
Same period 2015 Same period 2014
Support Analyst
Rank 106 141 99
Rank change year-on-year
+35 -42
Permanent jobs requiring a Support Analyst 133 112 192
As % of all permanent IT jobs located in the North West 2.44% 1.78% 2.76%
As % of the Job Titles category 2.51% 1.85% 2.84%
Number of salaries quoted 119 98 158
Median salary £27,500 £26,250 £25,000
Median salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £20,400 £20,000 £20,000
10% offered a salary of more than £40,500 £41,500 £40,000
UK excluding London median salary £27,500 £27,000 £27,500
% change year-on-year
+1.85% -1.81%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5293 6054 6755
As % of all permanent IT jobs located in the North West 97.19% 96.48% 97.07%
Number of salaries quoted 4499 4866 5415
Median salary £40,000 £40,000 £37,000
Median salary % change year-on-year
- +8.10%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £57,500 £54,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the North West

Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the North West region.

Support Analyst Salary Trend in the North West

Support Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Analyst across the North West region over the 3 months to 29 May 2016.

Support Analyst Salary Histogram in the North West

Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the North West region over the 3 months to 29 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +31 80 £30,615 +17.75% 6
Cheshire +10 18 £25,000 -16.66% 7
Lancashire +16 17 £24,250 +34.72% 4
Merseyside +6 13 £26,500 +14.38% 2
Cumbria - 3 £27,500 - 1
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 29 May 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Support Analyst in the job title.

1 158 (50.48%) Windows
2 149 (47.60%) ITIL
3 131 (41.85%) Active Directory
4 116 (37.06%) Microsoft
5 107 (34.19%) SQL
6 74 (23.64%) Windows Server
7 67 (21.41%) SQL Server
8 64 (20.45%) MS Office
9 62 (19.81%) MS Exchange
10 60 (19.17%) Finance
11 56 (17.89%) Citrix
12 52 (16.61%) MS Excel
12 52 (16.61%) Windows Server 2008
13 43 (13.74%) Degree
14 42 (13.42%) Analytical Skills
15 41 (13.10%) VMware
15 41 (13.10%) SLA
16 38 (12.14%) Windows 7
17 37 (11.82%) Time Management
18 32 (10.22%) Oracle
19 31 (9.90%) Cisco
20 30 (9.58%) Law
20 30 (9.58%) Exchange Server 2010
21 29 (9.27%) Service Delivery
21 29 (9.27%) VPN
21 29 (9.27%) T-SQL
22 28 (8.95%) Data Analysis
23 27 (8.63%) Firewall
23 27 (8.63%) .NET
23 27 (8.63%) TCP/IP

Support Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 62 (19.81%) MS Exchange
2 30 (9.58%) Exchange Server 2010
3 24 (7.67%) IIS
4 20 (6.39%) Exchange Server 2013
5 16 (5.11%) Exchange Server 2007
6 12 (3.83%) SharePoint
7 10 (3.19%) Blackberry Enterprise Server
8 7 (2.24%) BizTalk Server
9 6 (1.92%) Skype for Business
10 4 (1.28%) IBM Notes
11 1 (0.32%) Apache
11 1 (0.32%) CMS
11 1 (0.32%) Oracle Workflow
11 1 (0.32%) SharePoint 2010
11 1 (0.32%) SharePoint 2013
11 1 (0.32%) Tomcat
11 1 (0.32%) WebSphere
Applications
1 64 (20.45%) MS Office
2 52 (16.61%) MS Excel
3 3 (0.96%) Spreadsheet
4 2 (0.64%) MS PowerPoint
4 2 (0.64%) MS Visio
Business Applications
1 8 (2.56%) Oracle Applications
2 7 (2.24%) Salesforce.com CRM
3 6 (1.92%) Dynamics CRM
4 5 (1.60%) Dynamics AX
5 4 (1.28%) Primavera
5 4 (1.28%) SAP SD
6 3 (0.96%) Oracle EBS
6 3 (0.96%) Sage CRM
7 2 (0.64%) SAP MM
8 1 (0.32%) HFM
8 1 (0.32%) Oracle Cash Management
8 1 (0.32%) Oracle ERP
8 1 (0.32%) Oracle Financials
8 1 (0.32%) Oracle Payables
8 1 (0.32%) Oracle Receivables
8 1 (0.32%) SAP CO
8 1 (0.32%) SAP FI
8 1 (0.32%) SAP FI/CO
8 1 (0.32%) SAP PP
8 1 (0.32%) SAP WM
Cloud Services
1 25 (7.99%) Office 365
2 3 (0.96%) Amazon AWS
3 1 (0.32%) IaaS
3 1 (0.32%) Microsoft Azure
3 1 (0.32%) SaaS
3 1 (0.32%) SuccessFactors
Communications & Networking
1 29 (9.27%) VPN
2 27 (8.63%) Firewall
2 27 (8.63%) TCP/IP
3 25 (7.99%) LAN
4 23 (7.35%) DNS
5 22 (7.03%) DHCP
6 19 (6.07%) WAN
7 13 (4.15%) NAS
8 8 (2.56%) SAN
9 6 (1.92%) VLAN
10 4 (1.28%) Ethernet
10 4 (1.28%) IPv4
10 4 (1.28%) VoIP
10 4 (1.28%) WLAN
11 3 (0.96%) Wireless
12 2 (0.64%) Internet
12 2 (0.64%) Remote Desktop
13 1 (0.32%) Cisco IOS
13 1 (0.32%) DEFINITY
13 1 (0.32%) WebEx
Database & Business Intelligence
1 67 (21.41%) SQL Server
2 22 (7.03%) SQL Server 2008
3 11 (3.51%) SQL Server Reporting Services
4 9 (2.88%) BusinessObjects
4 9 (2.88%) Relational Database
5 8 (2.56%) SQL Server 2012
6 6 (1.92%) MS Access
6 6 (1.92%) Oracle Database
6 6 (1.92%) Oracle Reports
7 3 (0.96%) Oracle BI EE
8 2 (0.64%) Crystal Reports
8 2 (0.64%) PowerPivot
9 1 (0.32%) Data Warehouse
9 1 (0.32%) Electronic Patient Records
9 1 (0.32%) Oracle Database 11g
9 1 (0.32%) RDBMS
9 1 (0.32%) SAP BW
9 1 (0.32%) SQL Server 2005
9 1 (0.32%) SQLPlus
Development Applications
1 3 (0.96%) Team Foundation Server
2 2 (0.64%) MSI
2 2 (0.64%) WiX
3 1 (0.32%) Oracle Forms
General
1 60 (19.17%) Finance
2 30 (9.58%) Law
3 23 (7.35%) Banking
4 17 (5.43%) Retail
5 16 (5.11%) Legal
6 11 (3.51%) German Language
7 8 (2.56%) Manufacturing
8 6 (1.92%) French Language
8 6 (1.92%) Telecoms
9 4 (1.28%) Advertising
10 2 (0.64%) Arabic Language
10 2 (0.64%) Billing
10 2 (0.64%) Hindi Language
10 2 (0.64%) Pharmaceutical
10 2 (0.64%) Russian Language
10 2 (0.64%) Spanish Language
11 1 (0.32%) Back Office
11 1 (0.32%) General Ledger
11 1 (0.32%) Music Industry
Libraries, Frameworks & Software Standards
1 27 (8.63%) .NET
2 13 (4.15%) ASP.NET
3 12 (3.83%) WCF
4 4 (1.28%) .NET Framework
5 3 (0.96%) Web Services
6 2 (0.64%) Software Packaging
6 2 (0.64%) XML
7 1 (0.32%) COM
7 1 (0.32%) HTML
7 1 (0.32%) JMS
Miscellaneous
1 42 (13.42%) Analytical Skills
2 21 (6.71%) Credit Risk
2 21 (6.71%) Management Information System
2 21 (6.71%) Mathematics
2 21 (6.71%) SWIFT
3 17 (5.43%) Enterprise Software
3 17 (5.43%) iPad
4 13 (4.15%) Blackberry
5 9 (2.88%) Driving Licence
6 8 (2.56%) AS400
7 7 (2.24%) Computer Science
8 5 (1.60%) Data Centre
9 4 (1.28%) Clustering
9 4 (1.28%) HP StoreVirtual
10 3 (0.96%) Client/Server
10 3 (0.96%) Fintech
10 3 (0.96%) iPhone
10 3 (0.96%) Smartphone
11 2 (0.64%) FMCG
11 2 (0.64%) Video Conferencing
Operating Systems
1 158 (50.48%) Windows
2 74 (23.64%) Windows Server
3 52 (16.61%) Windows Server 2008
4 38 (12.14%) Windows 7
5 27 (8.63%) Windows Server 2012
6 25 (7.99%) Linux
7 23 (7.35%) Windows Server 2003
8 18 (5.75%) Windows XP
9 12 (3.83%) Android
10 9 (2.88%) Apple iOS
10 9 (2.88%) Windows 8
11 5 (1.60%) Unix
12 4 (1.28%) CentOS
12 4 (1.28%) Mac OS X
13 2 (0.64%) Mac OS
13 2 (0.64%) Red Hat Enterprise Linux
13 2 (0.64%) Windows 10
13 2 (0.64%) Windows 2000 Server
14 1 (0.32%) Windows CE
14 1 (0.32%) Windows Mobile
Processes & Methodologies
1 149 (47.60%) ITIL
2 37 (11.82%) Time Management
3 29 (9.27%) Service Delivery
4 28 (8.95%) Data Analysis
5 26 (8.31%) User Acceptance Testing
6 25 (7.99%) Service Management
7 24 (7.67%) CRM
8 21 (6.71%) Change Management
8 21 (6.71%) Continuous Improvement
8 21 (6.71%) Wealth Management
9 14 (4.47%) Disaster Recovery
10 12 (3.83%) ITSM
10 12 (3.83%) Project Management
11 11 (3.51%) Incident Management
11 11 (3.51%) Release Management
12 10 (3.19%) Document Management
12 10 (3.19%) ITIL V3
13 9 (2.88%) Configuration Management
13 9 (2.88%) ERP
14 8 (2.56%) Business Intelligence
Programming Languages
1 107 (34.19%) SQL
2 29 (9.27%) T-SQL
3 23 (7.35%) C#
4 16 (5.11%) PowerShell
5 15 (4.79%) C
6 9 (2.88%) PL/SQL
7 8 (2.56%) R
7 8 (2.56%) RPG
8 5 (1.60%) VB.NET
9 4 (1.28%) Java
9 4 (1.28%) Shell Script
10 3 (0.96%) VBA
11 2 (0.64%) Apex Code
12 1 (0.32%) Bash Shell
12 1 (0.32%) JavaScript
12 1 (0.32%) Perl
12 1 (0.32%) Python
12 1 (0.32%) X++
Qualifications
1 43 (13.74%) Degree
2 27 (8.63%) ITIL Certification
3 23 (7.35%) Microsoft Certification
4 15 (4.79%) ISTQB
4 15 (4.79%) ISTQB Foundation Certification
5 11 (3.51%) MCSE
6 10 (3.19%) CCNA
6 10 (3.19%) Cisco Certification
7 9 (2.88%) MCP
7 9 (2.88%) MCSA
8 6 (1.92%) MCITP
9 5 (1.60%) MCTS
10 4 (1.28%) Citrix Certification
10 4 (1.28%) MOS
11 3 (0.96%) MCDST
12 2 (0.64%) CCNP
13 1 (0.32%) A+ Certification
13 1 (0.32%) CCA
13 1 (0.32%) CCIE
13 1 (0.32%) HND
Quality Assurance & Compliance
1 41 (13.10%) SLA
2 2 (0.64%) Data Quality
System Software
1 131 (41.85%) Active Directory
2 11 (3.51%) VMware Infrastructure
2 11 (3.51%) vSphere
2 11 (3.51%) XenDesktop
3 9 (2.88%) Hyper-V
3 9 (2.88%) XenApp
4 7 (2.24%) Terminal Server
4 7 (2.24%) Terminal Services
5 1 (0.32%) Squid
5 1 (0.32%) VMware ESXi
Systems Management
1 19 (6.07%) SCCM
2 9 (2.88%) WMI
3 3 (0.96%) Systems Management Server (SMS)
4 2 (0.64%) AirWatch
4 2 (0.64%) DameWare
4 2 (0.64%) SCOM
5 1 (0.32%) McAfee ePO
5 1 (0.32%) SCSM
Vendors
1 116 (37.06%) Microsoft
2 56 (17.89%) Citrix
3 41 (13.10%) VMware
4 32 (10.22%) Oracle
5 31 (9.90%) Cisco
6 24 (7.67%) AppSense
7 21 (6.71%) Bloomberg
7 21 (6.71%) Reuters
8 13 (4.15%) Remedy
9 12 (3.83%) iManage
9 12 (3.83%) SAP
10 8 (2.56%) Salesforce.com
11 7 (2.24%) F5
11 7 (2.24%) MobileIron
11 7 (2.24%) NetApp
12 6 (1.92%) HP
13 5 (1.60%) Avaya
14 4 (1.28%) Hyperion
14 4 (1.28%) Lotus
14 4 (1.28%) Sage
Carlisle, Cumbria
Ashdown IT
Salary: £26000 - £30000 per annum + car + fuel card
Posted: 2 days ago
Manchester, Lancashire
Uniting Ambition
Salary: £20k - 24k per year
Posted: 2 days ago
Ellesmere Port, Merseyside
Senitor Associates
Salary: £28000 per annum
Posted: 2 days ago
Preston, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £19000.00 - £22000.00 per annum + On Call and benefits
Posted: 3 days ago
Bolton, Lancashire
Actis Recruitment.
Salary: From £20,000 to £23,000 per annum to £23,000 + excellent bens package
Posted: 2 days ago
Cheshire
Opus IT Consulting
Salary: £35000.00 - £45000 per annum
Posted: 3 days ago
Manchester, Lancashire
Deerfoot IT Resources Ltd
Posted: 3 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £25000 - £32000 per annum + Benefits
Posted: 5 days ago
Blackburn, Lancashire
Sanderson
Salary: £25000.00 - £28000.00 per annum
Posted: 5 days ago
Liverpool, Merseyside
Ascent People Ltd
Salary: £18000 - £22000 per annum + Benefits + Bonus
Posted: 4 days ago
Leigh, Lancashire
Circle Recruitment
Salary: £13000 - £15000 per annum + Package
Posted: 6 days ago
Warrington, Cheshire
Actis Recruitment.
Salary: From £20,000 to £25,000 per annum + various benefits
Posted: 4 days ago
Warrington, Cheshire
MDS
Salary: Unspecified
Posted: 6 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £25000 - £45000 per annum + Benefits
Posted: 6 days ago
Manchester
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £27000.00 per annum + Pension & Benefits
Posted: 20 days ago
Warrington
Nixor
Salary: £0 - £20,000 per year
Posted: 18 days ago
Warrington
Applause IT Ltd
Salary: £30000 - £40000 per annum + + Comprehensive Bens Package
Posted: 10 days ago
Liverpool
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £27000.00 per annum
Posted: 16 days ago
Warrington, Cheshire
MDS
Salary: Unspecified
Posted: 25 days ago