The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 87 86 95
Rank change year-on-year
-1 +9
Permanent jobs requiring a Support Analyst 191 201 205
As % of all permanent IT jobs located in the North West 2.74% 2.75% 2.75%
As % of the Job Titles category 2.90% 2.90% 2.86%
Number of salaries quoted 174 165 176
Average salary £25,250 £25,000 £25,000
Average salary % change year-on-year
+1.00% -
90% offered a salary of more than £19,500 £18,000 £17,500
10% offered a salary of more than £42,500 £40,000 £43,500
UK excluding London average salary £27,000 £27,500 £30,000
% change year-on-year
-1.81% -8.33%
Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6594 6939 7170
As % of all permanent IT jobs located in the North West 94.75% 94.82% 96.14%
Number of salaries quoted 5325 5948 6330
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,000 £23,000 £23,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
England

Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the North West

Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the North West region.

Support Analyst Salary Trend in the North West

Support Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Analyst across the North West region over the 3 months to 22 July 2014.

Support Analyst Salary Histogram in the North West

Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the North West region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +6 124 £24,125 -7.21% 8
Cheshire -3 43 £27,000 +8.00% 6
Merseyside +8 16 £28,000 +24.44% 2
Lancashire -8 8 £30,000 +44.57% 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 22 July 2014, IT jobs across the North West region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 168 (43.64%) Windows
2 161 (41.82%) Microsoft
3 157 (40.78%) SQL
4 116 (30.13%) ITIL
5 92 (23.90%) Finance
6 87 (22.60%) .NET
6 87 (22.60%) Active Directory
7 86 (22.34%) MS Excel
8 67 (17.40%) SQL Server
9 65 (16.88%) VMware
10 61 (15.84%) MS Office
11 59 (15.32%) Citrix
12 57 (14.81%) C#
13 54 (14.03%) ASP.NET
14 50 (12.99%) Windows Server 2008
15 47 (12.21%) VB.NET
15 47 (12.21%) MS Exchange
16 44 (11.43%) Problem Management
17 41 (10.65%) Windows 7
17 41 (10.65%) TCP/IP
18 39 (10.13%) Microsoft Certification
18 39 (10.13%) Linux
19 38 (9.87%) IIS
19 38 (9.87%) UNIX
20 36 (9.35%) Oracle
21 34 (8.83%) SharePoint
22 33 (8.57%) Incident Management
23 32 (8.31%) T-SQL
24 31 (8.05%) SLA
24 31 (8.05%) Windows Server 2003

Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 22 July 2014, IT jobs across the North West region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 47 (12.21%) MS Exchange
2 38 (9.87%) IIS
3 34 (8.83%) SharePoint
4 17 (4.42%) Exchange Server 2010
5 13 (3.38%) WebSphere
6 12 (3.12%) LiveLink
7 10 (2.60%) Exchange Server 2007
7 10 (2.60%) Lync
8 9 (2.34%) Exchange Server 2013
9 7 (1.82%) Apache
9 7 (1.82%) Tomcat
10 6 (1.56%) Exchange Server 2003
11 5 (1.30%) nginx
12 3 (0.78%) SharePoint 2010
12 3 (0.78%) Site Server
13 2 (0.52%) WorkSite
13 2 (0.52%) TIBCO ActiveMatrix
14 1 (0.26%) SharePoint 2013
14 1 (0.26%) TPMS
14 1 (0.26%) IBM Notes
Applications
1 86 (22.34%) MS Excel
2 61 (15.84%) MS Office
3 3 (0.78%) AutoCAD
4 2 (0.52%) PrintSoft PReS
4 2 (0.52%) Revit
4 2 (0.52%) SketchUp
4 2 (0.52%) MS PowerPoint
5 1 (0.26%) MS Visio
Business Applications
1 6 (1.56%) Dynamics AX
2 4 (1.04%) Dynamics CRM
2 4 (1.04%) Remedy ITSM
3 3 (0.78%) Bond Adapt
3 3 (0.78%) SAP FI
3 3 (0.78%) SAP CO
3 3 (0.78%) SAP FI/CO
4 2 (0.52%) BusinessWorks
4 2 (0.52%) Agresso
4 2 (0.52%) Visualfiles
4 2 (0.52%) TIBCO iProcess
5 1 (0.26%) Fredhopper
5 1 (0.26%) Oracle Payables
5 1 (0.26%) Oracle Receivables
5 1 (0.26%) Oracle Cash Management
5 1 (0.26%) Oracle E-Business Tax
5 1 (0.26%) Oracle Subledger Accounting
5 1 (0.26%) Sage 200
5 1 (0.26%) Oracle General Ledger
5 1 (0.26%) Oracle EBS R12
Cloud Services
1 9 (2.34%) SaaS
2 4 (1.04%) Office 365
3 2 (0.52%) Amazon AWS
4 1 (0.26%) Route 53
4 1 (0.26%) ElastiCache
4 1 (0.26%) Taleo
4 1 (0.26%) Amazon EC2
4 1 (0.26%) Amazon S3
Communications & Networking
1 41 (10.65%) TCP/IP
2 30 (7.79%) Firewall
3 24 (6.23%) DNS
3 24 (6.23%) WAN
4 19 (4.94%) LAN
5 16 (4.16%) Internet
6 12 (3.12%) VPN
7 10 (2.60%) Wi-Fi
7 10 (2.60%) SAN
8 8 (2.08%) DHCP
9 6 (1.56%) FTP
10 5 (1.30%) VoIP
11 3 (0.78%) ISDN
11 3 (0.78%) ADSL
11 3 (0.78%) Ethernet
11 3 (0.78%) PSTN
12 2 (0.52%) Broadband
12 2 (0.52%) VLAN
12 2 (0.52%) Structured Cabling
13 1 (0.26%) HTTP
Database & Business Intelligence
1 67 (17.40%) SQL Server
2 12 (3.12%) SQL Server Reporting Services
3 10 (2.60%) SQL Server Integration Services
4 7 (1.82%) SQL Server 2008
4 7 (1.82%) Oracle Database
5 6 (1.56%) MySQL
5 6 (1.56%) SQL Server 2012
5 6 (1.56%) Oracle Database 11g
6 5 (1.30%) SQL Server 2005
6 5 (1.30%) Crystal Reports
6 5 (1.30%) Data Warehouse
7 4 (1.04%) Relational Database
8 2 (0.52%) Oracle Database 10g
8 2 (0.52%) DTS
8 2 (0.52%) OLAP
9 1 (0.26%) Amazon RDS
9 1 (0.26%) Big Data
9 1 (0.26%) Base SAS
9 1 (0.26%) SAS Enterprise Guide
9 1 (0.26%) Oracle OLAP
Development Applications
1 8 (2.08%) SQL Server Management Studio (SSMS)
2 6 (1.56%) JIRA
3 1 (0.26%) Jenkins
3 1 (0.26%) Team Foundation Server
3 1 (0.26%) Visual Studio
3 1 (0.26%) Subversion
General
1 92 (23.90%) Finance
2 19 (4.94%) Banking
3 16 (4.16%) Retail
4 12 (3.12%) Manufacturing
5 7 (1.82%) Law
5 7 (1.82%) Telecoms
6 6 (1.56%) Back Office
6 6 (1.56%) Legal
6 6 (1.56%) Advertising
7 5 (1.30%) Marketing
7 5 (1.30%) Billing
8 3 (0.78%) Aerospace
9 2 (0.52%) Investment Banking
9 2 (0.52%) French Language
10 1 (0.26%) German Language
10 1 (0.26%) Corporate Banking
10 1 (0.26%) Front Office
10 1 (0.26%) Financial Institution
10 1 (0.26%) Publishing
10 1 (0.26%) Games
Libraries, Frameworks & Software Standards
1 87 (22.60%) .NET
2 54 (14.03%) ASP.NET
3 26 (6.75%) XML
4 15 (3.90%) Web Services
5 13 (3.38%) HTML
6 12 (3.12%) .NET Framework
7 9 (2.34%) CSS
8 7 (1.82%) EDI
9 5 (1.30%) Middleware
9 5 (1.30%) Spring
10 4 (1.04%) WebSphere MQ
10 4 (1.04%) J2EE
10 4 (1.04%) ADO.NET Entity Framework
10 4 (1.04%) WCF
10 4 (1.04%) WF
10 4 (1.04%) jQuery
11 1 (0.26%) Worklight
11 1 (0.26%) WebSphere Message Broker
11 1 (0.26%) WSH
11 1 (0.26%) LAMP
Miscellaneous
1 8 (2.08%) Thin Client
1 8 (2.08%) Fat Client
2 7 (1.82%) EPoS
2 7 (1.82%) Blackberry
2 7 (1.82%) Mainframe
3 6 (1.56%) FlexPod
4 5 (1.30%) iPhone
4 5 (1.30%) Tandem
5 4 (1.04%) Enterprise Software
6 3 (0.78%) iPad
7 2 (0.52%) Data Extraction
7 2 (0.52%) Smartphone
7 2 (0.52%) Computer Science
7 2 (0.52%) CMDB
8 1 (0.26%) Mobile Computing
8 1 (0.26%) Mobile App
8 1 (0.26%) Mathematics
8 1 (0.26%) Derivative
8 1 (0.26%) Statistics
8 1 (0.26%) Online Banking
Operating Systems
1 168 (43.64%) Windows
2 50 (12.99%) Windows Server 2008
3 41 (10.65%) Windows 7
4 39 (10.13%) Linux
5 38 (9.87%) UNIX
6 31 (8.05%) Windows Server 2003
7 18 (4.68%) Windows XP
7 18 (4.68%) Windows Server 2012
8 9 (2.34%) HPUX
9 5 (1.30%) Windows 2000 Server
9 5 (1.30%) Solaris
9 5 (1.30%) AIX
10 4 (1.04%) Windows Vista
10 4 (1.04%) Windows 8
11 2 (0.52%) Android
11 2 (0.52%) Apple iOS
12 1 (0.26%) Windows Mobile
12 1 (0.26%) Windows 2000
12 1 (0.26%) Mac OS X
12 1 (0.26%) MVS
Processes & Methodologies
1 116 (30.13%) ITIL
2 44 (11.43%) Problem Management
3 33 (8.57%) Incident Management
4 22 (5.71%) Release Management
5 20 (5.19%) ITIL V3
6 19 (4.94%) Service Delivery
7 16 (4.16%) Change Management
7 16 (4.16%) Change Control
8 14 (3.64%) CRM
8 14 (3.64%) Root Cause Analysis
9 13 (3.38%) ERP
9 13 (3.38%) Configuration Management
10 12 (3.12%) Service Management
11 11 (2.86%) Disaster Recovery
12 10 (2.60%) Time Management
13 9 (2.34%) Wealth Management
13 9 (2.34%) E-Commerce
13 9 (2.34%) Stakeholder Management
14 7 (1.82%) Project Management
14 7 (1.82%) Business Continuity
Programming Languages
1 157 (40.78%) SQL
2 57 (14.81%) C#
3 47 (12.21%) VB.NET
4 32 (8.31%) T-SQL
5 29 (7.53%) Java
6 18 (4.68%) VB
7 14 (3.64%) VB6
8 10 (2.60%) JavaScript
9 9 (2.34%) Shell Script
10 5 (1.30%) VBA
10 5 (1.30%) Perl
10 5 (1.30%) VBScript
11 1 (0.26%) PowerShell
11 1 (0.26%) ABAP
11 1 (0.26%) PHP
11 1 (0.26%) FoxPro (VFP)
Qualifications
1 39 (10.13%) Microsoft Certification
2 21 (5.45%) MCP
3 18 (4.68%) MCSE
4 16 (4.16%) Degree
5 12 (3.12%) MCITP
6 10 (2.60%) ITIL Certification
7 9 (2.34%) CCNA
7 9 (2.34%) Cisco Certification
8 8 (2.08%) MCSA
8 8 (2.08%) MCDST
9 7 (1.82%) Security Cleared
10 6 (1.56%) CCA
10 6 (1.56%) Citrix Certification
11 5 (1.30%) SC Cleared
12 3 (0.78%) HNC
12 3 (0.78%) HND
12 3 (0.78%) VMware Certified Professional (VCP)
13 2 (0.52%) MCTS
14 1 (0.26%) ITIL Foundation Certificate
14 1 (0.26%) NCIE
Quality Assurance & Compliance
1 31 (8.05%) SLA
2 3 (0.78%) Data Quality
3 1 (0.26%) PCI DSS
3 1 (0.26%) GxP
3 1 (0.26%) Sarbanes-Oxley
System Software
1 87 (22.60%) Active Directory
2 27 (7.01%) VMware Infrastructure
3 13 (3.38%) Hyper-V
4 7 (1.82%) XenApp
5 6 (1.56%) vSphere
6 4 (1.04%) ISA Server
6 4 (1.04%) XenDesktop
6 4 (1.04%) VMware Server
7 3 (0.78%) Citrix Presentation Server
8 2 (0.52%) VMware ESX
9 1 (0.26%) Cronacle
9 1 (0.26%) Xen
9 1 (0.26%) XenServer
Systems Management
1 5 (1.30%) OpenView
1 5 (1.30%) Backup Exec
2 3 (0.78%) Oracle EDQ
2 3 (0.78%) DameWare
3 2 (0.52%) NetBackup
3 2 (0.52%) OVSD
3 2 (0.52%) Nagios
3 2 (0.52%) TIBCO Hawk
3 2 (0.52%) Tivoli
3 2 (0.52%) SCCM
3 2 (0.52%) SCOM
4 1 (0.26%) WSUS
4 1 (0.26%) McAfee ePO
4 1 (0.26%) Norton AntiVirus
Vendors
1 161 (41.82%) Microsoft
2 65 (16.88%) VMware
3 59 (15.32%) Citrix
4 36 (9.35%) Oracle
5 28 (7.27%) HP
6 19 (4.94%) Cisco
7 10 (2.60%) Dell
8 9 (2.34%) Symantec
9 7 (1.82%) NetApp
9 7 (1.82%) Remedy
9 7 (1.82%) McAfee
10 6 (1.56%) Sophos
10 6 (1.56%) IBM
10 6 (1.56%) ServiceNow
11 5 (1.30%) Axway
11 5 (1.30%) SAP
11 5 (1.30%) BMC
11 5 (1.30%) Epicor
11 5 (1.30%) Misys
12 4 (1.04%) Sage
Manchester, Lancashire
Lorien Resourcing
Salary: £23000 - £35000 per annum
Posted: Yesterday
Liverpool, Merseyside
Oscar Associates (UK) Ltd
Salary: £20000 - £26000 per annum
Posted: 4 days ago
Preston, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £26000 per annum
Posted: 4 days ago
Liverpool, Merseyside
Oscar Associates (UK) Ltd
Salary: £20000 - £26000 per annum
Posted: 4 days ago
Macclesfield, Cheshire
Evolution Recruitment Solutions
Salary: 25,000 + Bens
Posted: 5 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £22000 - £26000 per annum + Benefits + Bonus
Posted: 5 days ago
Manchester, Lancashire
Robert Half
Salary: £30000 - £35000 per annum + Discounted flights
Posted: 5 days ago
Wigan, Lancashire
ReThink Recruitment
Salary: £20000 - £25000 per annum
Posted: 6 days ago
Macclesfield
DP Connect
Salary: £35000 - £40000 per annum + 9% Pension, Annual Bonus and more
Posted: 6 days ago
Northwich, Cheshire
Broady Limited
Salary: From £14,000 to £16,000 per annum excellent training & progression
Posted: 6 days ago
Wilmslow
Ascent People
Salary: £18000 - £22000 per annum + Benefits
Posted: 7 days ago
Cumbria
Capita - ITIN
Salary: £0.00 - £1 per annum + competitive salary
Posted: 8 days ago
Greater Manchester
Nigel Frank International Limited - Newcastle
Posted: 18 days ago
Cheshire
Hays IT - Uk Posting account
Salary: On application + excellent package
Posted: 20 days ago
Crewe
Tectre Limited
Salary: £26,000 - £30,000 per year dependent on experience
Posted: 22 days ago