Service Desk Engineer Jobs in the Midlands

Service Desk Engineer
England > Midlands

The median Service Desk Engineer salary in the Midlands is £24,000 per year according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 299 310 326
Rank change year-on-year +11 +16 -55
Permanent jobs requiring a Service Desk Engineer 16 20 31
As % of all permanent jobs advertised in the Midlands 0.14% 0.21% 0.28%
As % of the Job Titles category 0.14% 0.24% 0.30%
Number of salaries quoted 15 20 28
10th Percentile - £21,250 £19,250
25th Percentile £23,500 £25,000 £22,750
Median annual salary (50th Percentile) £24,000 £27,500 £28,000
Median % change year-on-year -12.73% -1.79% +12.00%
75th Percentile £30,250 £29,313 £35,000
90th Percentile £35,700 £36,150 £36,500
England median annual salary £29,000 £28,500 £28,000
% change year-on-year +1.75% +1.79% +12.00%

All Permanent IT Job Vacancies
Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 11,059 8,497 10,376
% of permanent jobs with a recognized job title 94.30% 89.68% 94.97%
Number of salaries quoted 8,265 4,764 7,115
10th Percentile £26,250 £29,000 £27,526
25th Percentile £33,750 £37,500 £37,054
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +11.11%
75th Percentile £60,741 £67,500 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Service Desk Engineer
Job Vacancy Trend in the Midlands

Job postings that featured Service Desk Engineer in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Service Desk Engineer in the Midlands

Service Desk Engineer
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Service Desk Engineer in the Midlands.

Salary trend for Service Desk Engineer in the Midlands

Service Desk Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Service Desk Engineer in the Midlands over the 6 months to 6 May 2024.

Salary histogram for Service Desk Engineer in the Midlands

Service Desk Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the Midlands region over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +33 15 £24,000 -16.52% 3
East Midlands -24 1 £29,000 +8.92% 3
Service Desk Engineer
England

Service Desk Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 6 May 2024, Service Desk Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Service Desk Engineer in the job title.

1 15 (93.75%) Microsoft 365
2 14 (87.50%) Social Skills
3 12 (75.00%) Active Directory
4 11 (68.75%) Customer Service
5 10 (62.50%) Analytical Skills
6 9 (56.25%) SLA
6 9 (56.25%) Law
6 9 (56.25%) Service Management
7 6 (37.50%) Windows
8 4 (25.00%) Microsoft
8 4 (25.00%) Windows 10
8 4 (25.00%) Azure
8 4 (25.00%) Windows Server
9 3 (18.75%) Service Delivery
9 3 (18.75%) VMware
9 3 (18.75%) Hyper-V
10 2 (12.50%) Incident Management
10 2 (12.50%) Problem Management
10 2 (12.50%) Agile
10 2 (12.50%) Local Government
10 2 (12.50%) Microsoft Office
10 2 (12.50%) ITIL
10 2 (12.50%) Firewall
10 2 (12.50%) ITSM
10 2 (12.50%) Management Information System
10 2 (12.50%) Risk Management
10 2 (12.50%) Self-Motivation
10 2 (12.50%) Problem-Solving
10 2 (12.50%) Fire and Rescue
11 1 (6.25%) Service Design

Service Desk Engineer Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.25%) SharePoint
Applications
1 2 (12.50%) Microsoft Office
Cloud Services
1 15 (93.75%) Microsoft 365
2 4 (25.00%) Azure
Communications & Networking
1 2 (12.50%) Firewall
2 1 (6.25%) DHCP
2 1 (6.25%) DNS
2 1 (6.25%) IPv4
2 1 (6.25%) IPv6
2 1 (6.25%) TCP/IP
2 1 (6.25%) VLAN
2 1 (6.25%) VPN
General
1 14 (87.50%) Social Skills
2 10 (62.50%) Analytical Skills
3 9 (56.25%) Law
4 2 (12.50%) Fire and Rescue
4 2 (12.50%) Local Government
Miscellaneous
1 2 (12.50%) Management Information System
1 2 (12.50%) Self-Motivation
2 1 (6.25%) Smartphone
Operating Systems
1 6 (37.50%) Windows
2 4 (25.00%) Windows 10
2 4 (25.00%) Windows Server
3 1 (6.25%) Apple iOS
3 1 (6.25%) Windows 7
3 1 (6.25%) Windows 8
Processes & Methodologies
1 11 (68.75%) Customer Service
2 9 (56.25%) Service Management
3 3 (18.75%) Service Delivery
4 2 (12.50%) Agile
4 2 (12.50%) Incident Management
4 2 (12.50%) ITIL
4 2 (12.50%) ITSM
4 2 (12.50%) Problem Management
4 2 (12.50%) Problem-Solving
4 2 (12.50%) Risk Management
5 1 (6.25%) Asset Management
5 1 (6.25%) CRM
5 1 (6.25%) Disaster Recovery
5 1 (6.25%) Service Design
5 1 (6.25%) Workflow
Qualifications
1 1 (6.25%) A+ Certification
1 1 (6.25%) MCP
Quality Assurance & Compliance
1 9 (56.25%) SLA
System Software
1 12 (75.00%) Active Directory
2 3 (18.75%) Hyper-V
3 1 (6.25%) VMware Infrastructure
Systems Management
1 1 (6.25%) Microsoft Intune
1 1 (6.25%) SCCM
1 1 (6.25%) SCOM
Vendors
1 4 (25.00%) Microsoft
2 3 (18.75%) VMware
3 1 (6.25%) Apple
3 1 (6.25%) SolarWinds