Customer Experience Jobs in Newcastle upon Tyne

Customer Experience (CX)
Tyne and Wear > Newcastle upon Tyne

The following table provides summary statistics for permanent job vacancies advertised in Newcastle upon Tyne with a requirement for Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Experience over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 66 73 49
Rank change year-on-year +7 -24 +16
Permanent jobs citing Customer Experience 21 12 32
As % of all permanent jobs advertised in Newcastle upon Tyne 2.08% 1.55% 3.97%
As % of the Processes & Methodologies category 2.35% 1.59% 4.30%
Number of salaries quoted 15 8 30
10th Percentile £23,700 £32,025 £55,000
25th Percentile £28,000 £39,563 £75,000
Median annual salary (50th Percentile) £36,131 £43,750 £80,000
Median % change year-on-year -17.41% -45.31% +78.77%
75th Percentile £46,000 £48,750 £85,000
90th Percentile £46,900 £54,375 -
Tyne and Wear median annual salary £40,066 £45,000 £80,000
% change year-on-year -10.97% -43.75% +78.77%

All Process and Methodology Skills
Newcastle upon Tyne

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Newcastle upon Tyne with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 894 754 744
As % of all permanent jobs advertised in Newcastle upon Tyne 88.34% 97.16% 92.31%
Number of salaries quoted 742 402 511
10th Percentile £31,250 £31,500 £26,625
25th Percentile £37,500 £40,961 £35,000
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% +11.11%
75th Percentile £65,603 £66,250 £63,375
90th Percentile £77,500 £78,750 £85,000
Tyne and Wear median annual salary £50,000 £52,500 £47,500
% change year-on-year -4.76% +10.53% +5.56%

Customer Experience
Job Vacancy Trend in Newcastle upon Tyne

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for Customer Experience in Newcastle upon Tyne

Customer Experience
Salary Trend in Newcastle upon Tyne

3-month moving average salary quoted in jobs citing Customer Experience in Newcastle upon Tyne.

Salary trend for Customer Experience in Newcastle upon Tyne

Customer Experience
Salary Histogram in Newcastle upon Tyne

Salary distribution for jobs citing Customer Experience in Newcastle upon Tyne over the 6 months to 27 April 2024.

Salary histogram for Customer Experience in Newcastle upon Tyne

Customer Experience
Co-occurring Skills and Capabilities in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.52%) SAS
2 1 (4.76%) IIS
Applications
1 3 (14.29%) Microsoft Office
2 2 (9.52%) Spreadsheet
Business Applications
1 2 (9.52%) Oracle ERP
Cloud Services
1 3 (14.29%) Google Workspace
2 1 (4.76%) AWS
2 1 (4.76%) Azure
2 1 (4.76%) SaaS
Communications & Networking
1 3 (14.29%) NAS
1 3 (14.29%) SAN
2 2 (9.52%) DHCP
2 2 (9.52%) DNS
3 1 (4.76%) Internet
Database & Business Intelligence
1 1 (4.76%) SQL Server
1 1 (4.76%) Tableau
General
1 5 (23.81%) Finance
2 4 (19.05%) Analytical Skills
3 2 (9.52%) Legal
3 2 (9.52%) Manufacturing
3 2 (9.52%) Police
3 2 (9.52%) Public Sector
3 2 (9.52%) Social Skills
4 1 (4.76%) Banking
4 1 (4.76%) Influencing Skills
4 1 (4.76%) Marketing
Job Titles
1 5 (23.81%) Analyst
2 4 (19.05%) Change Manager
2 4 (19.05%) Implementation Manager
2 4 (19.05%) Junior
2 4 (19.05%) Technical Support
3 3 (14.29%) Infrastructure Engineer
3 3 (14.29%) Operations Manager
4 2 (9.52%) Senior
4 2 (9.52%) Support Analyst
4 2 (9.52%) Support Engineer
4 2 (9.52%) Technical Analyst
4 2 (9.52%) Technical Engineer
4 2 (9.52%) Technical Support Analyst
4 2 (9.52%) Technical Support Engineer
4 2 (9.52%) Test Analyst
4 2 (9.52%) Trainee
4 2 (9.52%) Trainee Analyst
4 2 (9.52%) Trainee Test Analyst
5 1 (4.76%) Analytics Manager
5 1 (4.76%) Senior Analytics Manager
Libraries, Frameworks & Software Standards
1 1 (4.76%) .NET
Miscellaneous
1 3 (14.29%) Self-Motivation
2 1 (4.76%) Algorithms
2 1 (4.76%) Blog
2 1 (4.76%) Credit Risk
2 1 (4.76%) Social Media
Operating Systems
1 1 (4.76%) Windows
1 1 (4.76%) Windows Server
1 1 (4.76%) Windows Server 2016
Processes & Methodologies
1 10 (47.62%) Agile
2 7 (33.33%) Coaching
3 6 (28.57%) Customer Service
4 4 (19.05%) Change Management
4 4 (19.05%) Infrastructure Engineering
4 4 (19.05%) Mentoring
4 4 (19.05%) Service Delivery
5 3 (14.29%) Business Continuity
5 3 (14.29%) Business Continuity Management
5 3 (14.29%) Cloud Security
5 3 (14.29%) Conflict Management
5 3 (14.29%) Disaster Recovery
5 3 (14.29%) Employee Productivity
5 3 (14.29%) Facilities Management
5 3 (14.29%) Project Management
5 3 (14.29%) QMS
5 3 (14.29%) Quality Management
5 3 (14.29%) Strategic Planning
6 2 (9.52%) Commercial Awareness
6 2 (9.52%) Decision-Making
Programming Languages
1 3 (14.29%) SQL
2 1 (4.76%) R
Qualifications
1 2 (9.52%) SC Cleared
1 2 (9.52%) Security Cleared
2 1 (4.76%) A+ Certification
2 1 (4.76%) Degree
2 1 (4.76%) MCP
2 1 (4.76%) Microsoft Certification
Quality Assurance & Compliance
1 5 (23.81%) SLA
Systems Management
1 2 (9.52%) SCCM
Vendors
1 4 (19.05%) Microsoft
1 4 (19.05%) ServiceNow
2 2 (9.52%) Oracle
2 2 (9.52%) Veeam