Service Desk Management Jobs in the North of England

Service Desk Management
England > North of England

The table below provides summary statistics for permanent job vacancies advertised in the North of England requiring Service Desk Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Desk Management over the 6 months leading up to 31 October 2024, comparing them to the same period in the previous two years.

6 months to
31 Oct 2024
Same period 2023 Same period 2022
Rank 313 299 414
Rank change year-on-year -14 +115 -2
Permanent jobs citing Service Desk Management 12 3 27
As % of all permanent jobs advertised in the North of England 0.085% 0.035% 0.16%
As % of the Processes & Methodologies category 0.10% 0.037% 0.16%
Number of salaries quoted 6 3 27
10th Percentile - - £26,900
25th Percentile £31,250 - £36,750
Median annual salary (50th Percentile) £32,500 £55,000 £46,250
Median % change year-on-year -40.91% +18.92% -2.63%
75th Percentile £33,750 £56,875 £48,750
90th Percentile £37,000 £58,000 -
England median annual salary £42,500 £47,236 £44,375
% change year-on-year -10.03% +6.45% +2.60%

All Process and Methodology Skills
North of England

Service Desk Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the North of England.

Permanent vacancies with a requirement for process or methodology skills 11,666 8,213 16,419
As % of all permanent jobs advertised in the North of England 82.27% 95.23% 96.28%
Number of salaries quoted 5,404 5,662 9,853
10th Percentile £31,250 £30,000 £30,000
25th Percentile £40,000 £41,250 £40,000
Median annual salary (50th Percentile) £52,500 £55,000 £52,500
Median % change year-on-year -4.55% +4.76% +5.00%
75th Percentile £65,000 £68,750 £68,750
90th Percentile £78,750 £82,548 £83,750
England median annual salary £60,000 £60,000 £60,000
% change year-on-year - - +3.45%

Service Desk Management
Job Vacancy Trend in the North of England

Job postings citing Service Desk Management as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Service Desk Management in the North of England

Service Desk Management
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing Service Desk Management in the North of England.

Salary trend for Service Desk Management in the North of England

Service Desk Management
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Management within the North of England region over the 6 months to 31 October 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire +29 7 £32,500 -40.91% 1
North West - 5 £32,500 - 3
Service Desk Management
England

Service Desk Management
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) SharePoint
Cloud Services
1 2 (16.67%) Microsoft 365
2 1 (8.33%) Azure
2 1 (8.33%) Entra ID
Communications & Networking
1 1 (8.33%) DHCP
1 1 (8.33%) DNS
1 1 (8.33%) Firewall
Database & Business Intelligence
1 1 (8.33%) SQL Server
Development Applications
1 3 (25.00%) JIRA
General
1 6 (50.00%) Social Skills
2 4 (33.33%) Retail
3 1 (8.33%) Law
3 1 (8.33%) Legal
Job Titles
1 4 (33.33%) Customer Support Manager
1 4 (33.33%) Junior
1 4 (33.33%) Junior Network Engineer
1 4 (33.33%) Network Engineer
1 4 (33.33%) Support Manager
2 2 (16.67%) Service Desk Manager
2 2 (16.67%) Service Manager
3 1 (8.33%) Analyst
3 1 (8.33%) Infrastructure Technician
3 1 (8.33%) IT Analyst
3 1 (8.33%) IT Support
3 1 (8.33%) IT Support Analyst
3 1 (8.33%) Legal Analyst
3 1 (8.33%) Service Analyst
3 1 (8.33%) Support Analyst
Operating Systems
1 2 (16.67%) Windows
2 1 (8.33%) Windows Server
Processes & Methodologies
1 10 (83.33%) Customer Service
2 8 (66.67%) Customer Experience
2 8 (66.67%) Customer-Centricity
3 6 (50.00%) ITIL
4 4 (33.33%) Agile
4 4 (33.33%) Continuous Improvement
4 4 (33.33%) Network Design
4 4 (33.33%) Problem-Solving
4 4 (33.33%) Service Delivery
4 4 (33.33%) Service Management
5 2 (16.67%) Coaching
5 2 (16.67%) Computer Science
5 2 (16.67%) ITSM
5 2 (16.67%) Process Improvement
5 2 (16.67%) Trend Analysis
6 1 (8.33%) Antivirus Management
Programming Languages
1 1 (8.33%) PowerShell
1 1 (8.33%) SQL
1 1 (8.33%) T-SQL
Qualifications
1 4 (33.33%) CCNA
1 4 (33.33%) Cisco Certification
2 2 (16.67%) Computer Science Degree
2 2 (16.67%) Degree
Quality Assurance & Compliance
1 1 (8.33%) SLA
System Software
1 2 (16.67%) Active Directory
2 1 (8.33%) Hyper-V
Systems Management
1 1 (8.33%) Microsoft Intune
1 1 (8.33%) WSUS
Vendors
1 5 (41.67%) Aruba
2 4 (33.33%) Cisco
2 4 (33.33%) Fortinet
2 4 (33.33%) Meraki
3 2 (16.67%) Microsoft