Support Analyst Jobs in the North of England

Support Analyst
England > North of England

The median Support Analyst salary in the North of England is £32,500 per year according to job vacancies posted during the 6 months to 9 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 166 226 211
Rank change year-on-year +60 -15 -28
Permanent jobs requiring a Support Analyst 246 230 284
As % of all permanent jobs advertised in the North of England 1.41% 1.34% 1.58%
As % of the Job Titles category 1.48% 1.49% 1.65%
Number of salaries quoted 199 203 244
10th Percentile £23,500 £22,500 £21,875
25th Percentile £26,250 £25,500 £25,500
Median annual salary (50th Percentile) £32,500 £33,500 £30,000
Median % change year-on-year -2.99% +11.67% -4.00%
75th Percentile £43,750 £43,750 £38,750
90th Percentile £48,750 £52,500 £42,500
England median annual salary £35,000 £34,000 £32,500
% change year-on-year +2.94% +4.62% -

All Permanent IT Job Vacancies
North of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 16,575 15,385 17,253
% of permanent jobs with a recognized job title 94.90% 89.35% 96.13%
Number of salaries quoted 12,832 8,143 10,931
10th Percentile £27,250 £30,500 £27,875
25th Percentile £36,250 £39,000 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £65,000 £69,000 £65,000
90th Percentile £78,750 £81,250 £80,000
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Support Analyst
Job Vacancy Trend in the North of England

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Support Analyst in the North of England

Support Analyst
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing Support Analyst in the North of England.

Salary trend for Support Analyst in the North of England

Support Analyst
Salary Histogram in the North of England

Salary distribution for jobs citing Support Analyst in the North of England over the 6 months to 9 May 2024.

Salary histogram for Support Analyst in the North of England

Support Analyst
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the North of England region over the 6 months to 9 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +21 141 £32,500 -2.99% 14
Yorkshire +95 99 £31,500 -3.08% 9
North East -6 6 £30,500 -18.67% 3
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 9 May 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring Support Analyst in the job title.

1 105 (42.68%) Social Skills
2 77 (31.30%) Microsoft
3 68 (27.64%) Microsoft 365
4 62 (25.20%) Windows
5 54 (21.95%) ITIL
5 54 (21.95%) Active Directory
6 53 (21.54%) Azure
6 53 (21.54%) Customer Service
7 42 (17.07%) Problem-Solving
7 42 (17.07%) Microsoft Office
8 40 (16.26%) SQL
9 37 (15.04%) ERP
10 28 (11.38%) Service Management
10 28 (11.38%) SLA
11 27 (10.98%) Dynamics 365
11 27 (10.98%) Windows Server
12 24 (9.76%) Finance
13 23 (9.35%) Windows 10
14 22 (8.94%) Law
15 20 (8.13%) LAN
15 20 (8.13%) SharePoint
15 20 (8.13%) Degree
16 19 (7.72%) SCCM
16 19 (7.72%) SQL Server
16 19 (7.72%) DHCP
16 19 (7.72%) DNS
16 19 (7.72%) Retail
17 18 (7.32%) VMware
17 18 (7.32%) ITSM
17 18 (7.32%) TCP/IP

Support Analyst Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (8.13%) SharePoint
2 17 (6.91%) Microsoft Exchange
3 3 (1.22%) Moodle
4 1 (0.41%) CMS
4 1 (0.41%) Confluence
Applications
1 42 (17.07%) Microsoft Office
2 15 (6.10%) Microsoft Excel
3 6 (2.44%) LightWave 3D
4 2 (0.81%) Microsoft PowerPoint
5 1 (0.41%) Microsoft Project
5 1 (0.41%) MS Visio
5 1 (0.41%) Trello
Business Applications
1 8 (3.25%) Epicor Tropos
2 7 (2.85%) Dynamics GP
2 7 (2.85%) Oracle ERP
3 4 (1.63%) Dynamics NAV
4 3 (1.22%) Infor SunSystems
4 3 (1.22%) iTrent
4 3 (1.22%) SAP S/4HANA
5 2 (0.81%) Salesforce CRM
5 2 (0.81%) SAP HCM
5 2 (0.81%) SAP MM
6 1 (0.41%) Dynamics CRM
6 1 (0.41%) Magento
Cloud Services
1 68 (27.64%) Microsoft 365
2 53 (21.54%) Azure
3 27 (10.98%) Dynamics 365
4 15 (6.10%) Entra ID
5 13 (5.28%) AWS
6 9 (3.66%) Power Platform
7 8 (3.25%) SaaS
8 5 (2.03%) Google Workspace
9 3 (1.22%) Amazon CloudWatch
9 3 (1.22%) Amazon SQS
9 3 (1.22%) OCI
10 1 (0.41%) Canva
10 1 (0.41%) GCP
Communications & Networking
1 20 (8.13%) LAN
2 19 (7.72%) DHCP
2 19 (7.72%) DNS
3 18 (7.32%) TCP/IP
4 17 (6.91%) WAN
5 11 (4.47%) WLAN
6 10 (4.07%) Wi-Fi
7 8 (3.25%) Firewall
8 7 (2.85%) VPN
9 3 (1.22%) Remote Desktop
9 3 (1.22%) SAN
10 2 (0.81%) Network Security
10 2 (0.81%) VoIP
11 1 (0.41%) NAS
11 1 (0.41%) Wireless
Database & Business Intelligence
1 19 (7.72%) SQL Server
2 9 (3.66%) Power BI
3 7 (2.85%) SQL Server Reporting Services
4 3 (1.22%) BusinessObjects
4 3 (1.22%) SAP HANA
5 2 (0.81%) Crystal Reports
5 2 (0.81%) MySQL
6 1 (0.41%) Oracle Database
6 1 (0.41%) Relational Database
Development Applications
1 5 (2.03%) Eclipse
2 3 (1.22%) JIRA
2 3 (1.22%) Octopus Deploy
2 3 (1.22%) TeamCity
General
1 105 (42.68%) Social Skills
2 24 (9.76%) Finance
3 22 (8.94%) Law
4 19 (7.72%) Retail
5 15 (6.10%) Analytical Skills
5 15 (6.10%) Marketing
6 13 (5.28%) Manufacturing
7 8 (3.25%) Legal
8 7 (2.85%) Public Sector
9 4 (1.63%) Agriculture
10 3 (1.22%) Back Office
11 2 (0.81%) Organisational Skills
11 2 (0.81%) Social Housing
11 2 (0.81%) Telecoms
12 1 (0.41%) Banking
12 1 (0.41%) Presentation Skills
Libraries, Frameworks & Software Standards
1 4 (1.63%) .NET
1 4 (1.63%) .NET Framework
2 3 (1.22%) Oracle Fusion
2 3 (1.22%) RabbitMQ
3 1 (0.41%) EDI
3 1 (0.41%) HTML
3 1 (0.41%) JSON
3 1 (0.41%) Middleware
3 1 (0.41%) Vue
Miscellaneous
1 13 (5.28%) Driving Licence
2 7 (2.85%) Self-Motivation
3 6 (2.44%) Life Science
3 6 (2.44%) Smart Home
4 5 (2.03%) Onboarding
5 4 (1.63%) e-Learning
5 4 (1.63%) Management Information System
6 3 (1.22%) CCTV
6 3 (1.22%) FMCG
6 3 (1.22%) Greenfield Project
6 3 (1.22%) Learning Management System
6 3 (1.22%) Private Cloud
6 3 (1.22%) VLE
7 2 (0.81%) Data Centre
8 1 (0.41%) Client/Server
8 1 (0.41%) Mobile App
8 1 (0.41%) NHS
8 1 (0.41%) Public Cloud
8 1 (0.41%) Social Media
8 1 (0.41%) Video Conferencing
Operating Systems
1 62 (25.20%) Windows
2 27 (10.98%) Windows Server
3 23 (9.35%) Windows 10
4 16 (6.50%) Apple iOS
5 14 (5.69%) Linux
6 13 (5.28%) Android
7 7 (2.85%) Unix
7 7 (2.85%) Windows 7
8 3 (1.22%) Windows Server 2008
9 1 (0.41%) Mac OS
Processes & Methodologies
1 54 (21.95%) ITIL
2 53 (21.54%) Customer Service
3 42 (17.07%) Problem-Solving
4 37 (15.04%) ERP
5 28 (11.38%) Service Management
6 18 (7.32%) Continuous Improvement
6 18 (7.32%) ITSM
7 17 (6.91%) Business Intelligence
8 14 (5.69%) Data Migration
8 14 (5.69%) Migration
9 11 (4.47%) Service Delivery
9 11 (4.47%) User Acceptance Testing
10 10 (4.07%) CRM
11 9 (3.66%) Business Continuity
11 9 (3.66%) Data Analysis
11 9 (3.66%) Disaster Recovery
11 9 (3.66%) Information Security
12 8 (3.25%) Incident Management
12 8 (3.25%) Problem Management
12 8 (3.25%) Software Testing
Programming Languages
1 40 (16.26%) SQL
2 13 (5.28%) C#
3 12 (4.88%) T-SQL
4 4 (1.63%) PowerShell
5 2 (0.81%) VBA
6 1 (0.41%) Bash
6 1 (0.41%) JavaScript
6 1 (0.41%) MATLAB
6 1 (0.41%) PHP
6 1 (0.41%) VB
6 1 (0.41%) VB.NET
Qualifications
1 20 (8.13%) Degree
2 4 (1.63%) ITIL Certification
3 3 (1.22%) A+ Certification
4 2 (0.81%) MCP
4 2 (0.81%) Microsoft Certification
4 2 (0.81%) SC Cleared
4 2 (0.81%) Security Cleared
5 1 (0.41%) Computer Science Degree
5 1 (0.41%) DBS Check
Quality Assurance & Compliance
1 28 (11.38%) SLA
2 7 (2.85%) Cyber Essentials
3 4 (1.63%) ISO/IEC 27001
4 2 (0.81%) ISO 9001
System Software
1 54 (21.95%) Active Directory
2 11 (4.47%) VMware Infrastructure
3 9 (3.66%) Hyper-V
4 1 (0.41%) VMware ESXi
Systems Management
1 19 (7.72%) SCCM
2 17 (6.91%) Microsoft Intune
3 5 (2.03%) Systems Management Server (SMS)
4 3 (1.22%) Grafana
4 3 (1.22%) Jamf Pro
4 3 (1.22%) Progress Chef
Vendors
1 77 (31.30%) Microsoft
2 18 (7.32%) VMware
3 11 (4.47%) Veeam
4 10 (4.07%) SAP
4 10 (4.07%) ServiceNow
5 9 (3.66%) Citrix
6 8 (3.25%) Epicor
6 8 (3.25%) Oracle
7 6 (2.44%) Palo Alto
8 5 (2.03%) Guidewire
8 5 (2.03%) Meraki
8 5 (2.03%) Rapid7
9 4 (1.63%) SolarWinds
10 3 (1.22%) Infor
10 3 (1.22%) Splunk
11 2 (0.81%) Adobe
11 2 (0.81%) Autodesk
11 2 (0.81%) Salesforce
12 1 (0.41%) Cisco
12 1 (0.41%) Zoho