The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Support Engineer
Rank 94 75 101
Rank change year-on-year
-19 +26
Contract jobs requiring a Support Engineer 76 61 35
As % of all contract IT jobs located in the North West 1.76% 1.98% 1.22%
As % of the Job Titles category 1.88% 2.15% 1.32%
Number of daily rates quoted 44 29 10
Average daily rate
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£230 £211 £200
Average daily rate % change year-on-year
+9.26% +5.25%
90% offered a daily rate of more than £135 £155 £135
10% offered a daily rate of more than £325 £328 £308
UK excluding London average daily rate £208 £205 £228
% change year-on-year
+1.21% -9.89%
Number of hourly rates quoted 16 15 10
Average hourly rate £14.50 £16.08 £15.30
Average hourly rate % change year-on-year
-9.82% +5.09%
90% offered a hourly rate of more than £11.50 £13.48 £12.95
10% offered a hourly rate of more than £24.25 £22.40 £28.00
UK excluding London average hourly rate £15.50 £15.00 £15.00
% change year-on-year
+3.33% -
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
4042 2843 2649
As % of all contract IT jobs located in the North West 93.46% 92.16% 92.33%
Number of daily rates quoted 2427 1582 1315
Average daily rate £400 £350 £325
Average daily rate % change year-on-year
+14.28% +7.69%
90% offered a daily rate of more than £250 £225 £218
10% offered a daily rate of more than £550 £500 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 193 179 203
Average hourly rate £19.00 £16.84 £17.50
Average hourly rate % change year-on-year
+12.82% -3.77%
90% offered a hourly rate of more than £11.50 £11.00 £10.50
10% offered a hourly rate of more than £54.00 £40.00 £35.00
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

Support Engineer
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the North West

Support Engineer
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the North West region.

Support Engineer Daily Rate Trend in the North West

Support Engineer
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the North West region over the 3 months to 28 August 2015.

Support Engineer Daily Rate Histogram in the North West

Support Engineer
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the North West region.

Support Engineer Hourly Rate Trend in the North West

Support Engineer
Hourly Rate Histogram in the North West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the North West region over the 3 months to 28 August 2015.

Support Engineer Hourly Rate Histogram in the North West

Support Engineer
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the North West region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +8 46 £264 +27.10% 20
Merseyside -4 14 £200 +10.34% 4
Cheshire -6 12 £275 -8.33% 7
Lancashire -29 2 £203 -7.00% 3
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the North West

For the 6 months to 28 August 2015, IT contractor jobs across the North West region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 103 (78.63%) Windows
2 72 (54.96%) Active Directory
3 53 (40.46%) Microsoft
4 49 (37.40%) VMware
5 41 (31.30%) Citrix
6 34 (25.95%) Windows 7
7 30 (22.90%) SCCM
8 27 (20.61%) MS Exchange
9 26 (19.85%) ITIL
10 24 (18.32%) Windows Server 2008
11 23 (17.56%) MS Office
11 23 (17.56%) Windows XP
12 20 (15.27%) Windows Server 2003
12 20 (15.27%) Hyper-V
13 19 (14.50%) XenApp
14 18 (13.74%) Migration
15 17 (12.98%) Exchange Server 2013
16 16 (12.21%) Microsoft Certification
17 15 (11.45%) Exchange Server 2010
18 14 (10.69%) Cisco
19 13 (9.92%) Incident Management
20 12 (9.16%) Windows Server 2012
20 12 (9.16%) WAN
20 12 (9.16%) MCSA
20 12 (9.16%) Firewall
21 11 (8.40%) DHCP
21 11 (8.40%) Windows 8
21 11 (8.40%) VMware Infrastructure
22 10 (7.63%) LAN
22 10 (7.63%) SQL

Support Engineer
Top Related IT Skills in the North West by Category

For the 6 months to 28 August 2015, IT contractor jobs across the North West region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (20.61%) MS Exchange
2 17 (12.98%) Exchange Server 2013
3 15 (11.45%) Exchange Server 2010
4 5 (3.82%) SharePoint
5 4 (3.05%) Exchange Server 2007
5 4 (3.05%) IIS
6 3 (2.29%) Lync
7 1 (0.76%) Office Communications Server
7 1 (0.76%) SharePoint 2010
7 1 (0.76%) IBM Notes
7 1 (0.76%) Lotus Domino
7 1 (0.76%) Exchange Server 2003
7 1 (0.76%) SharePoint 2013
Applications
1 23 (17.56%) MS Office
2 6 (4.58%) MS Excel
Business Applications
1 2 (1.53%) Remedy ITSM
2 1 (0.76%) Eikon
Cloud Services
1 7 (5.34%) Office 365
2 3 (2.29%) SaaS
Communications & Networking
1 12 (9.16%) WAN
1 12 (9.16%) Firewall
2 11 (8.40%) DHCP
3 10 (7.63%) LAN
4 9 (6.87%) DNS
5 5 (3.82%) VPN
6 4 (3.05%) Wireless
7 3 (2.29%) VoIP
7 3 (2.29%) Cisco ICM
8 2 (1.53%) IP Telephony
8 2 (1.53%) Cisco ASA
8 2 (1.53%) TCP/IP
8 2 (1.53%) SSL
8 2 (1.53%) Internet
9 1 (0.76%) 3G
9 1 (0.76%) MPLS
9 1 (0.76%) SAN
9 1 (0.76%) 2G
9 1 (0.76%) Wi-Fi
9 1 (0.76%) UMTS
Database & Business Intelligence
1 9 (6.87%) SQL Server
2 6 (4.58%) SQL Server Reporting Services
2 6 (4.58%) SQL Server Integration Services
3 5 (3.82%) SQL Server 2008
4 4 (3.05%) SQL Server 2012
5 3 (2.29%) SQL Server 2005
6 1 (0.76%) RDBMS
6 1 (0.76%) Oracle Database
6 1 (0.76%) Relational Database
Development Applications
1 4 (3.05%) Visual Studio
2 1 (0.76%) Maven
2 1 (0.76%) Rational DOORS
2 1 (0.76%) Gradle
2 1 (0.76%) Jenkins
2 1 (0.76%) SQL Server Management Studio (SSMS)
General
1 8 (6.11%) Finance
2 5 (3.82%) Retail
3 3 (2.29%) Manufacturing
4 2 (1.53%) Legal
4 2 (1.53%) Banking
5 1 (0.76%) Telecoms
5 1 (0.76%) Publishing
Libraries, Frameworks & Software Standards
1 7 (5.34%) .NET
2 2 (1.53%) Middleware
2 2 (1.53%) Application Packaging
3 1 (0.76%) Classic ASP
3 1 (0.76%) ASP.NET
3 1 (0.76%) HTML
Miscellaneous
1 7 (5.34%) NHS
2 5 (3.82%) Analytical Skills
3 4 (3.05%) Data Centre
4 3 (2.29%) Clustering
4 3 (2.29%) Thin Client
4 3 (2.29%) Blackberry
4 3 (2.29%) Fat Client
5 2 (1.53%) PKI
6 1 (0.76%) FMCG
6 1 (0.76%) iPhone
6 1 (0.76%) iPad
6 1 (0.76%) Management Information System
Operating Systems
1 103 (78.63%) Windows
2 34 (25.95%) Windows 7
3 24 (18.32%) Windows Server 2008
4 23 (17.56%) Windows XP
5 20 (15.27%) Windows Server 2003
6 12 (9.16%) Windows Server 2012
7 11 (8.40%) Windows 8
8 4 (3.05%) Linux
9 3 (2.29%) Windows Vista
9 3 (2.29%) UNIX
10 2 (1.53%) Apple iOS
10 2 (1.53%) BlackBerry OS
10 2 (1.53%) Android
10 2 (1.53%) VMS
10 2 (1.53%) Windows 2000
10 2 (1.53%) Windows NT
Processes & Methodologies
1 26 (19.85%) ITIL
2 18 (13.74%) Migration
3 13 (9.92%) Incident Management
4 8 (6.11%) Change Management
5 5 (3.82%) Problem Management
6 4 (3.05%) Infrastructure Management
7 3 (2.29%) Performance Monitoring
7 3 (2.29%) Patch Management
7 3 (2.29%) Server Building
8 2 (1.53%) Kalman Filter
8 2 (1.53%) ITSM
8 2 (1.53%) Vulnerability Assessment
8 2 (1.53%) SIEM
9 1 (0.76%) Continuous Improvement
9 1 (0.76%) Change Control
9 1 (0.76%) Root Cause Analysis
9 1 (0.76%) Load Balancing
9 1 (0.76%) Disaster Recovery
9 1 (0.76%) Business Continuity
9 1 (0.76%) Information Security
Programming Languages
1 10 (7.63%) SQL
2 5 (3.82%) C#
3 3 (2.29%) PowerShell
3 3 (2.29%) VBScript
4 2 (1.53%) VB
5 1 (0.76%) VB.NET
5 1 (0.76%) Java
Qualifications
1 16 (12.21%) Microsoft Certification
2 12 (9.16%) MCSA
3 9 (6.87%) Security Cleared
4 6 (4.58%) SC Cleared
5 5 (3.82%) MCITP
5 5 (3.82%) Cisco Certification
6 4 (3.05%) CCNA
7 3 (2.29%) ITIL Certification
7 3 (2.29%) CCNP
7 3 (2.29%) MCSE
7 3 (2.29%) ITIL Foundation Certificate
8 2 (1.53%) MCP
9 1 (0.76%) Degree
Quality Assurance & Compliance
1 8 (6.11%) SLA
2 3 (2.29%) ISO/IEC 27001
System Software
1 72 (54.96%) Active Directory
2 20 (15.27%) Hyper-V
3 19 (14.50%) XenApp
4 11 (8.40%) VMware Infrastructure
5 5 (3.82%) vSphere
6 4 (3.05%) XenServer
6 4 (3.05%) XenDesktop
7 2 (1.53%) VMware ESX
7 2 (1.53%) VMware Server
7 2 (1.53%) VMware ESXi
8 1 (0.76%) Docker
8 1 (0.76%) Terminal Services
Systems Management
1 30 (22.90%) SCCM
2 5 (3.82%) McAfee ePO
3 4 (3.05%) Norton AntiVirus
4 3 (2.29%) Cisco IPCC
4 3 (2.29%) Cisco UCCE
4 3 (2.29%) Symantec Endpoint Protection
4 3 (2.29%) EdgeSight
5 1 (0.76%) Puppet
5 1 (0.76%) Cisco CUCM
5 1 (0.76%) FortiGate
5 1 (0.76%) Opscode Chef
5 1 (0.76%) NSN NetAct
5 1 (0.76%) SCOM
5 1 (0.76%) Backup Exec
5 1 (0.76%) Systems Management Server (SMS)
5 1 (0.76%) Netcool
Vendors
1 53 (40.46%) Microsoft
2 49 (37.40%) VMware
3 41 (31.30%) Citrix
4 14 (10.69%) Cisco
5 9 (6.87%) HP
6 6 (4.58%) McAfee
7 5 (3.82%) CheckPoint
8 4 (3.05%) Symantec
8 4 (3.05%) Remedy
8 4 (3.05%) Veeam
8 4 (3.05%) Lumension
9 3 (2.29%) IBM
10 2 (1.53%) Oracle
10 2 (1.53%) EMC
10 2 (1.53%) WatchGuard
10 2 (1.53%) Sophos
10 2 (1.53%) Clearswift
10 2 (1.53%) Wyse
11 1 (0.76%) Vyatta
11 1 (0.76%) BT
Crewe, Cheshire
Oscar Associates (UK) Ltd
Rate: £12 per hour
Posted: 2 days ago
Manchester, Lancashire
Randstad Technologies
Rate: £300 - £350 per day
Posted: 3 days ago
Barrow-In-Furness
Capita - ITIN
Rate: £170.00 - £180.00 per day
Posted: 3 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Rate: £300 - £400 per day
Posted: 4 days ago
Southport
Computer Futures
Rate: £13 - £15 per hour + competitive
Posted: 4 days ago
Liverpool, Merseyside
Oscar Associates (UK) Ltd
Rate: £12 per hour
Posted: 5 days ago
Liverpool
Computer Futures
Rate: £14 - £16 per annum + competitive
Posted: 6 days ago
Lancashire
Computer Futures
Rate: £18 - £22 per day + competitive
Posted: 17 days ago
Stockport
Real Staffing
Rate: competitive
Posted: 20 days ago