The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 2 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Jun 2015
Same period 2014 Same period 2013
Support Engineer
Rank 98 68 73
Rank change year-on-year
-30 +5
Contract jobs requiring a Support Engineer 54 70 50
As % of all contract IT jobs located in the North West 1.49% 2.26% 2.17%
As % of the Job Titles category 1.59% 2.44% 2.32%
Number of daily rates quoted 33 21 6
Average daily rate
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of your Daily Rate
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£220 £210 £227
Average daily rate % change year-on-year
+4.76% -7.48%
90% offered a daily rate of more than £135 £120 £163
10% offered a daily rate of more than £306 £282 £353
UK excluding London average daily rate £225 £203 £250
% change year-on-year
+11.11% -19.00%
Number of hourly rates quoted 11 15 16
Average hourly rate £16.00 £15.50 £18.00
Average hourly rate % change year-on-year
+3.22% -13.88%
90% offered a hourly rate of more than £12.00 £14.44 £11.46
10% offered a hourly rate of more than £20.50 £21.00 £20.75
UK excluding London average hourly rate £16.16 £15.63 £15.50
% change year-on-year
+3.42% +0.80%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3390 2870 2157
As % of all contract IT jobs located in the North West 93.29% 92.55% 93.46%
Number of daily rates quoted 1930 1548 1020
Average daily rate £378 £350 £338
Average daily rate % change year-on-year
+7.85% +3.70%
90% offered a daily rate of more than £238 £210 £213
10% offered a daily rate of more than £550 £525 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 204 190 171
Average hourly rate £16.84 £16.00 £17.50
Average hourly rate % change year-on-year
+5.25% -8.57%
90% offered a hourly rate of more than £12.00 £11.00 £11.50
10% offered a hourly rate of more than £49.50 £42.50 £44.90
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

Support Engineer
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the North West

Support Engineer
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the North West region.

Support Engineer Daily Rate Trend in the North West

Support Engineer
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the North West region over the 3 months to 2 June 2015.

Support Engineer Daily Rate Histogram in the North West

Support Engineer
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the North West region.

Support Engineer Hourly Rate Trend in the North West

Support Engineer
Hourly Rate Histogram in the North West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the North West region over the 3 months to 2 June 2015.

Support Engineer Hourly Rate Histogram in the North West

Support Engineer
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the North West region over the 3 months to 2 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +7 30 £215 +59.25% 23
Cheshire -10 9 £220 +1.14% 5
Merseyside -12 9 £228 - 3
Lancashire -18 5 £240 +9.64% 2
Cumbria -14 1 - - 2
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the North West

For the 6 months to 2 June 2015, IT contractor jobs across the North West region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 79 (78.22%) Windows
2 52 (51.49%) Active Directory
3 43 (42.57%) VMware
4 40 (39.60%) Microsoft
5 33 (32.67%) Citrix
6 21 (20.79%) MS Exchange
7 19 (18.81%) Windows Server 2008
8 18 (17.82%) Windows 7
9 17 (16.83%) Windows Server 2003
10 16 (15.84%) MS Office
11 15 (14.85%) Hyper-V
11 15 (14.85%) XenApp
11 15 (14.85%) SCCM
12 13 (12.87%) Security Cleared
12 13 (12.87%) ITIL
13 12 (11.88%) DHCP
13 12 (11.88%) DNS
13 12 (11.88%) Windows XP
13 12 (11.88%) Microsoft Certification
13 12 (11.88%) VMware Infrastructure
14 11 (10.89%) Exchange Server 2010
15 10 (9.90%) Exchange Server 2013
15 10 (9.90%) Incident Management
15 10 (9.90%) Cisco
16 9 (8.91%) Firewall
16 9 (8.91%) HP
16 9 (8.91%) Windows Server 2012
17 8 (7.92%) SC Cleared
17 8 (7.92%) SQL
18 7 (6.93%) SLA

Support Engineer
Top Related IT Skills in the North West by Category

For the 6 months to 2 June 2015, IT contractor jobs across the North West region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (20.79%) MS Exchange
2 11 (10.89%) Exchange Server 2010
3 10 (9.90%) Exchange Server 2013
4 5 (4.95%) SharePoint
5 4 (3.96%) Lync
6 2 (1.98%) Exchange Server 2007
6 2 (1.98%) SharePoint 2013
6 2 (1.98%) SharePoint 2010
7 1 (0.99%) IBM Notes
Applications
1 16 (15.84%) MS Office
2 7 (6.93%) MS Excel
Business Applications
1 1 (0.99%) Eikon
1 1 (0.99%) Remedy ITSM
Cloud Services
1 3 (2.97%) Office 365
1 3 (2.97%) SaaS
Communications & Networking
1 12 (11.88%) DHCP
1 12 (11.88%) DNS
2 9 (8.91%) Firewall
3 5 (4.95%) TCP/IP
3 5 (4.95%) VPN
4 4 (3.96%) Internet
5 3 (2.97%) SAN
5 3 (2.97%) VoIP
5 3 (2.97%) WAN
5 3 (2.97%) Wireless
6 2 (1.98%) IP Telephony
6 2 (1.98%) LAN
7 1 (0.99%) WebEx
7 1 (0.99%) NetScaler
7 1 (0.99%) Cisco Nexus
7 1 (0.99%) NAS
7 1 (0.99%) Cisco IOS
7 1 (0.99%) Network Security
7 1 (0.99%) Intranet
7 1 (0.99%) SMS
Database & Business Intelligence
1 7 (6.93%) SQL Server
2 2 (1.98%) SQL Server Integration Services
2 2 (1.98%) SQL Server Reporting Services
3 1 (0.99%) SQL Server 2012
3 1 (0.99%) SQL Server 2008
3 1 (0.99%) MySQL
Development Applications
1 1 (0.99%) VSS/SourceSafe
General
1 7 (6.93%) Finance
2 4 (3.96%) Automotive
2 4 (3.96%) Manufacturing
3 3 (2.97%) Retail
4 1 (0.99%) Pharmaceutical
4 1 (0.99%) Publishing
4 1 (0.99%) Banking
Libraries, Frameworks & Software Standards
1 2 (1.98%) .NET
2 1 (0.99%) HTML
2 1 (0.99%) Classic ASP
2 1 (0.99%) ASP.NET
2 1 (0.99%) Web Services
2 1 (0.99%) Application Packaging
Miscellaneous
1 7 (6.93%) NHS
2 4 (3.96%) Blackberry
3 3 (2.97%) iPhone
3 3 (2.97%) Fat Client
3 3 (2.97%) Thin Client
4 2 (1.98%) Clustering
4 2 (1.98%) Analytical Skills
4 2 (1.98%) Data Centre
5 1 (0.99%) iPad
5 1 (0.99%) iSeries
5 1 (0.99%) EqualLogic
5 1 (0.99%) Video Conferencing
5 1 (0.99%) Smartphone
Operating Systems
1 79 (78.22%) Windows
2 19 (18.81%) Windows Server 2008
3 18 (17.82%) Windows 7
4 17 (16.83%) Windows Server 2003
5 12 (11.88%) Windows XP
6 9 (8.91%) Windows Server 2012
7 7 (6.93%) Windows 8
8 4 (3.96%) Linux
9 3 (2.97%) Windows 2000
10 2 (1.98%) VMS
10 2 (1.98%) Windows NT
10 2 (1.98%) UNIX
11 1 (0.99%) Red Hat Enterprise Linux
11 1 (0.99%) Windows Vista
Processes & Methodologies
1 13 (12.87%) ITIL
2 10 (9.90%) Incident Management
3 4 (3.96%) Migration
3 4 (3.96%) Infrastructure Management
4 3 (2.97%) Performance Monitoring
5 2 (1.98%) Business Continuity
5 2 (1.98%) Content Management
5 2 (1.98%) Change Management
5 2 (1.98%) Problem Management
5 2 (1.98%) Network Management
5 2 (1.98%) Network Monitoring
5 2 (1.98%) Server Building
6 1 (0.99%) Operational Acceptance Testing
6 1 (0.99%) Patch Management
6 1 (0.99%) Change Control
6 1 (0.99%) Root Cause Analysis
6 1 (0.99%) Disaster Recovery
6 1 (0.99%) Load Balancing
6 1 (0.99%) Information Security
Programming Languages
1 8 (7.92%) SQL
2 7 (6.93%) PowerShell
3 1 (0.99%) VBScript
3 1 (0.99%) C#
3 1 (0.99%) Java
Qualifications
1 13 (12.87%) Security Cleared
2 12 (11.88%) Microsoft Certification
3 8 (7.92%) SC Cleared
4 7 (6.93%) MCSA
5 6 (5.94%) MCSE
6 4 (3.96%) Cisco Certification
7 3 (2.97%) CCNA
7 3 (2.97%) MCP
7 3 (2.97%) MCITP
8 2 (1.98%) Degree
8 2 (1.98%) ITIL Foundation Certificate
9 1 (0.99%) ITIL Certification
9 1 (0.99%) CCNP
9 1 (0.99%) HNC
Quality Assurance & Compliance
1 7 (6.93%) SLA
2 1 (0.99%) ISO/IEC 27001
System Software
1 52 (51.49%) Active Directory
2 15 (14.85%) Hyper-V
2 15 (14.85%) XenApp
3 12 (11.88%) VMware Infrastructure
4 7 (6.93%) XenServer
5 6 (5.94%) XenDesktop
5 6 (5.94%) vSphere
6 3 (2.97%) VMware ESX
7 2 (1.98%) VMware ESXi
8 1 (0.99%) VMware Server
8 1 (0.99%) Microsoft App-V
Systems Management
1 15 (14.85%) SCCM
2 4 (3.96%) McAfee ePO
3 3 (2.97%) EdgeSight
3 3 (2.97%) Symantec Endpoint Protection
3 3 (2.97%) Norton AntiVirus
4 2 (1.98%) OpenView
5 1 (0.99%) PureDisk
5 1 (0.99%) FortiGate
5 1 (0.99%) SCDPM
5 1 (0.99%) Systems Management Server (SMS)
5 1 (0.99%) NetBackup
5 1 (0.99%) WMI
Vendors
1 43 (42.57%) VMware
2 40 (39.60%) Microsoft
3 33 (32.67%) Citrix
4 10 (9.90%) Cisco
5 9 (8.91%) HP
6 6 (5.94%) McAfee
7 4 (3.96%) CheckPoint
7 4 (3.96%) Dell
7 4 (3.96%) Veeam
7 4 (3.96%) Lumension
8 3 (2.97%) Compaq
8 3 (2.97%) Symantec
8 3 (2.97%) Remedy
8 3 (2.97%) Computacenter
9 2 (1.98%) Wyse
9 2 (1.98%) Stellent
9 2 (1.98%) NetApp
9 2 (1.98%) LANDesk
10 1 (0.99%) Acronis
10 1 (0.99%) F5
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