The first table below looks at the demand for the Support Engineer role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Support Engineer
Rank 73 101 81
Rank change year-on-year
+28 -20
Contract jobs requiring a Support Engineer 46 34 49
As % of all contract IT jobs located in the North West 1.948% 1.078% 1.628%
As % of the Job Titles category 2.089% 1.178% 1.754%
Number of daily rates quoted 5 8 23
Average daily rate £228 £146 £220
Average daily rate % change year-on-year
+55.89% -33.52%
90% offered a daily rate of more than £180 £100 £126
10% offered a daily rate of more than £328 £308 £293
UK excluding London average daily rate £240 £202 £263
% change year-on-year
+19.10% -23.23%
Number of hourly rates quoted 16 10 12
Average hourly rate £17.50 £18.00 £13.80
Average hourly rate % change year-on-year
-2.77% +30.43%
90% offered a hourly rate of more than £11.46 £14.00 £9.75
10% offered a hourly rate of more than £20.50 £29.50 £26.95
UK excluding London average hourly rate £15.00 £15.88 £15.00
% change year-on-year
-5.51% +5.83%
All Job Titles
North West
Contract IT job ads with a match in the
Job Titles category
2202 2887 2793
As % of all contract IT jobs located in the North West 93.27% 91.53% 92.79%
Number of daily rates quoted 1041 1432 1395
Average daily rate £333 £325 £325
Average daily rate % change year-on-year
+2.30% -
90% offered a daily rate of more than £205 £225 £180
10% offered a daily rate of more than £475 £475 £473
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 178 174 190
Average hourly rate £18.00 £19.00 £17.50
Average hourly rate % change year-on-year
-5.26% +8.57%
90% offered a hourly rate of more than £11.00 £12.00 £10.00
10% offered a hourly rate of more than £45.00 £33.30 £40.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Support Engineer
England

Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer across the North West region as a proportion of the total demand within the Job Titles category.

North West Support Engineer Jobs Demand Trend

Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the North West region.

North West Support Engineer Daily Rate Trend

Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the North West region over the 3 months to 21 May 2013.

North West Support Engineer Daily Rate Histogram

Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the North West region.

North West Support Engineer Hourly Rate Trend

Support Engineer
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the North West region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Manchester +26 20 £304 +121.09%
Lancashire +15 12 - -
Cheshire +6 10 £226 -
Cumbria +9 2 - -
Merseyside -6 1 - -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT contractor jobs across the North West region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 43 (55.13%) Windows
2 28 (35.90%) Active Directory
3 26 (33.33%) Microsoft
4 22 (28.21%) Windows 7
5 17 (21.79%) MS Office
6 16 (20.51%) Windows XP
7 14 (17.95%) SCCM
8 12 (15.38%) Security Cleared
8 12 (15.38%) Linux
8 12 (15.38%) Citrix
9 11 (14.10%) MS Exchange
9 11 (14.10%) ITIL
9 11 (14.10%) Blackberry
9 11 (14.10%) SC Cleared
9 11 (14.10%) Windows Server 2008
10 10 (12.82%) UNIX
11 8 (10.26%) Windows Vista
11 8 (10.26%) Telecoms
11 8 (10.26%) Service Delivery
11 8 (10.26%) Microsoft App-V
11 8 (10.26%) MS Visio
11 8 (10.26%) C
11 8 (10.26%) DHCP
11 8 (10.26%) DNS
11 8 (10.26%) Cisco
11 8 (10.26%) IBM
12 7 (8.974%) TCP/IP
12 7 (8.974%) Perl
12 7 (8.974%) LDAP
12 7 (8.974%) SAN

Support Engineer
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT contractor jobs across the North West region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development
1 4 (5.128%) WebSphere
2 3 (3.846%) Web Services
2 3 (3.846%) XML
2 3 (3.846%) XSD
2 3 (3.846%) XSLT
2 3 (3.846%) Middleware
2 3 (3.846%) Drools
2 3 (3.846%) Esper
3 1 (1.282%) Application Packaging
Application Platforms
1 11 (14.10%) MS Exchange
2 5 (6.410%) SharePoint
2 5 (6.410%) Apache
3 4 (5.128%) Exchange Server 2003
4 3 (3.846%) WebSphere MQ
4 3 (3.846%) Exchange Server 2007
4 3 (3.846%) TIBCO EMS
4 3 (3.846%) Exchange Server 2010
5 1 (1.282%) WebLogic
5 1 (1.282%) IIS
5 1 (1.282%) CMS
5 1 (1.282%) Blackberry Enterprise Server
Applications
1 17 (21.79%) MS Office
2 8 (10.26%) MS Visio
3 6 (7.692%) MS Excel
Business Applications
1 4 (5.128%) TIBCO BusinessEvents
1 4 (5.128%) BusinessWorks
Communications & Networking
1 8 (10.26%) DHCP
1 8 (10.26%) DNS
2 7 (8.974%) TCP/IP
2 7 (8.974%) LDAP
2 7 (8.974%) SAN
3 3 (3.846%) VPN
3 3 (3.846%) WAN
4 2 (2.564%) VLAN
4 2 (2.564%) 3G
4 2 (2.564%) Firewall
4 2 (2.564%) Wireless
4 2 (2.564%) SMTP
4 2 (2.564%) HTTP
4 2 (2.564%) Broadband
4 2 (2.564%) LAN
5 1 (1.282%) SNMP
5 1 (1.282%) Ethernet
5 1 (1.282%) SSL
5 1 (1.282%) IP Telephony
5 1 (1.282%) Symposium
Database & Business Intelligence
1 1 (1.282%) Oracle Reports
1 1 (1.282%) SQL Server
1 1 (1.282%) SQL Server 2000
1 1 (1.282%) SQL Server 2008
1 1 (1.282%) SQL Server 2005
Development Applications
1 1 (1.282%) JIRA
1 1 (1.282%) Team Foundation Server
General
1 8 (10.26%) Telecoms
2 5 (6.410%) Finance
3 4 (5.128%) Retail
4 3 (3.846%) Banking
5 1 (1.282%) Music
5 1 (1.282%) Marketing
Miscellaneous
1 11 (14.10%) Blackberry
2 4 (5.128%) Mathematics
2 4 (5.128%) Wiki
3 3 (3.846%) Equities
3 3 (3.846%) Foreign Exchange (FX)
3 3 (3.846%) Computer Science
4 2 (2.564%) FMCG
4 2 (2.564%) Clustering
5 1 (1.282%) Client/Server
5 1 (1.282%) NHS
5 1 (1.282%) Smartcard
Operating Systems
1 43 (55.13%) Windows
2 22 (28.21%) Windows 7
3 16 (20.51%) Windows XP
4 12 (15.38%) Linux
5 11 (14.10%) Windows Server 2008
6 10 (12.82%) UNIX
7 8 (10.26%) Windows Vista
8 7 (8.974%) Windows Server 2003
9 1 (1.282%) Windows 2000
9 1 (1.282%) HPUX
9 1 (1.282%) Solaris
9 1 (1.282%) VMS
9 1 (1.282%) Windows 2000 Server
9 1 (1.282%) Windows Server 2012
Processes & Methodologies
1 11 (14.10%) ITIL
2 8 (10.26%) Service Delivery
3 6 (7.692%) Software Deployment
4 4 (5.128%) Problem Management
5 3 (3.846%) EAI
5 3 (3.846%) SOA
5 3 (3.846%) TQM
5 3 (3.846%) Configuration Management
5 3 (3.846%) Incident Management
5 3 (3.846%) Capacity Planning
6 2 (2.564%) Change Control
6 2 (2.564%) Project Management
6 2 (2.564%) Service Management
6 2 (2.564%) Migration
7 1 (1.282%) PRINCE2
7 1 (1.282%) PRINCE
7 1 (1.282%) Disaster Recovery
7 1 (1.282%) BPR
7 1 (1.282%) Data Migration
7 1 (1.282%) Integration Testing
Programming Languages
1 8 (10.26%) C
2 7 (8.974%) Perl
3 6 (7.692%) Java
4 5 (6.410%) SQL
4 5 (6.410%) Ruby
5 4 (5.128%) JavaScript
6 3 (3.846%) Shell Script
7 1 (1.282%) VBScript
7 1 (1.282%) VB
7 1 (1.282%) PowerShell
7 1 (1.282%) Bash shell
Qualifications
1 12 (15.38%) Security Cleared
2 11 (14.10%) SC Cleared
3 5 (6.410%) Microsoft Certification
4 4 (5.128%) MCDST
5 3 (3.846%) MCSE
5 3 (3.846%) Degree
6 2 (2.564%) CCNA
6 2 (2.564%) Cisco Certification
7 1 (1.282%) MCP
7 1 (1.282%) CCNP
7 1 (1.282%) A+ Certification
7 1 (1.282%) CCVP
7 1 (1.282%) DV Cleared
7 1 (1.282%) MCITP
7 1 (1.282%) ACSA
Quality Assurance & Compliance
1 5 (6.410%) SLA
2 1 (1.282%) ISO/IEC 17799
2 1 (1.282%) Sarbanes-Oxley
System Software
1 28 (35.90%) Active Directory
2 8 (10.26%) Microsoft App-V
3 3 (3.846%) XenApp
4 2 (2.564%) vSphere
5 1 (1.282%) Citrix Presentation Server
5 1 (1.282%) VMware Infrastructure
5 1 (1.282%) XenDesktop
Systems Management
1 14 (17.95%) SCCM
2 6 (7.692%) Netcool
2 6 (7.692%) Nagios
3 5 (6.410%) Puppet
4 3 (3.846%) TIBCO Hawk
5 2 (2.564%) Cisco UCCX
5 2 (2.564%) SCOM
6 1 (1.282%) NetBackup
6 1 (1.282%) DameWare
6 1 (1.282%) Tivoli
6 1 (1.282%) Tivoli Storage Manager
6 1 (1.282%) WSUS
6 1 (1.282%) McAfee ePO
Vendors
1 26 (33.33%) Microsoft
2 12 (15.38%) Citrix
3 8 (10.26%) Cisco
3 8 (10.26%) IBM
4 6 (7.692%) CA
4 6 (7.692%) AppSense
5 5 (6.410%) Red Hat
5 5 (6.410%) VMware
5 5 (6.410%) Lumension
6 4 (5.128%) TIBCO
6 4 (5.128%) Dell
7 3 (3.846%) Sage
7 3 (3.846%) Mitel
8 2 (2.564%) EMC
8 2 (2.564%) Sun
9 1 (1.282%) Oracle
9 1 (1.282%) HP
9 1 (1.282%) Intel
9 1 (1.282%) Nortel
9 1 (1.282%) Avaya
Wigan, Lancashire
The successful Engineer will have atleast 3 years solid PC upgrade knowledge in a commercial 'Microsoft Software applications' environment. Skills and knowledge: VDI, Active Directory Upgrades, MS Windows...
Bullit Recruitment Solutions Ltd
Rate: From £13 to £14 per annum
Posted: 17 May 2013
Bolton, Lancashire
The successful 3rd Line IT Support Engineer must have strong experience with Windows Server 2008, Citrix, VMWare, Active Directory, networking and security. The 3rd Line IT Support Engineer...
Oscar Associates (UK) Ltd
Rate: £225 - £300 per day
Posted: 16 May 2013
Preston, Lancashire
Provides account administration support via Active Directory. * Provides request fulfilment support across varying services such as Software Deployment Main Responsibilities * Problem solve across MS Office Suite, operating systems (...
LA International
Posted: 20 May 2013
Preston, Lancashire
Provides account administration support via Active Directory. * Provides request fulfilment support across varying services such as Software Deployment Main Responsibilities * Problem solve across MS Office Suite, operating systems (...
LA International
Posted: 20 May 2013