Service Management Jobs in Reading

Service Management
Berkshire > Reading

The following table provides summary statistics for permanent job vacancies advertised in Reading with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 26 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 33 48 95
Rank change year-on-year +15 +47 -10
Permanent jobs citing Service Management 103 97 33
As % of all permanent jobs advertised in Reading 6.02% 6.01% 1.90%
As % of the Processes & Methodologies category 6.81% 6.21% 2.05%
Number of salaries quoted 68 89 22
10th Percentile - £31,250 £23,013
25th Percentile £51,250 £32,500 £47,500
Median annual salary (50th Percentile) £55,000 £50,000 £52,500
Median % change year-on-year +10.00% -4.76% -4.55%
75th Percentile £59,000 £62,500 £58,438
90th Percentile £63,750 £68,750 £79,000
Berkshire median annual salary £55,000 £42,500 £55,000
% change year-on-year +29.41% -22.73% -2.22%

All Process and Methodology Skills
Reading

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Reading with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,513 1,563 1,612
As % of all permanent jobs advertised in Reading 88.38% 96.84% 92.59%
Number of salaries quoted 923 822 929
10th Percentile £30,000 £31,250 £31,250
25th Percentile £39,380 £41,250 £43,750
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - -
75th Percentile £70,000 £77,500 £75,000
90th Percentile £81,250 £92,500 £82,500
Berkshire median annual salary £54,000 £58,500 £57,500
% change year-on-year -7.69% +1.74% +4.55%

Service Management
Job Vacancy Trend in Reading

Job postings citing Service Management as a proportion of all IT jobs advertised in Reading.

Job vacancy trend for Service Management in Reading

Service Management
Salary Trend in Reading

3-month moving average salary quoted in jobs citing Service Management in Reading.

Salary trend for Service Management in Reading

Service Management
Salary Histogram in Reading

Salary distribution for jobs citing Service Management in Reading over the 6 months to 26 April 2024.

Salary histogram for Service Management in Reading

Service Management
Co-occurring Skills and Capabilities in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (21.36%) WebLogic
2 14 (13.59%) Microsoft Exchange
3 13 (12.62%) CMS
4 2 (1.94%) SAS
Applications
1 7 (6.80%) Microsoft Office
2 2 (1.94%) Microsoft Excel
Business Applications
1 4 (3.88%) Remedy ITSM
2 1 (0.97%) Dynamics NAV
Cloud Services
1 16 (15.53%) Azure
2 15 (14.56%) Microsoft 365
3 14 (13.59%) Azure Monitor
3 14 (13.59%) Azure Storage
3 14 (13.59%) Entra ID
4 1 (0.97%) AWS
4 1 (0.97%) Dynamics 365
4 1 (0.97%) Power Platform
Communications & Networking
1 15 (14.56%) Firewall
2 14 (13.59%) DHCP
2 14 (13.59%) DNS
3 1 (0.97%) WAN
3 1 (0.97%) Wireless
Database & Business Intelligence
1 22 (21.36%) Elasticsearch
2 1 (0.97%) Power BI
2 1 (0.97%) Relational Database
2 1 (0.97%) SQL Server
Development Applications
1 4 (3.88%) AdminStudio
1 4 (3.88%) InstallShield
1 4 (3.88%) MSI
General
1 69 (66.99%) Social Skills
2 31 (30.10%) Analytical Skills
3 22 (21.36%) Police
4 13 (12.62%) Public Sector
5 10 (9.71%) Finance
6 7 (6.80%) Organisational Skills
7 4 (3.88%) Presentation Skills
7 4 (3.88%) Retail
8 3 (2.91%) Marketing
9 1 (0.97%) Manufacturing
9 1 (0.97%) Telecoms
Job Titles
1 25 (24.27%) Analyst
1 25 (24.27%) Support Specialist
2 23 (22.33%) Applications Support
2 23 (22.33%) Applications Support Analyst
2 23 (22.33%) Support Analyst
3 22 (21.36%) Senior
3 22 (21.36%) Senior Analyst
3 22 (21.36%) Senior Applications Support
3 22 (21.36%) Senior Applications Support Analyst
3 22 (21.36%) Senior Support Analyst
4 14 (13.59%) Active Directory Specialist
4 14 (13.59%) Active Directory Support
4 14 (13.59%) Administrator
4 14 (13.59%) Azure Specialist
4 14 (13.59%) ServiceNow Administrator
5 11 (10.68%) Infrastructure Specialist
5 11 (10.68%) Infrastructure Support
5 11 (10.68%) Infrastructure Support Specialist
6 7 (6.80%) Delivery Manager
6 7 (6.80%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 22 (21.36%) J2EE
1 22 (21.36%) Java EE
1 22 (21.36%) Spring
2 14 (13.59%) ARM Templates
3 3 (2.91%) Web Services
4 2 (1.94%) AngularJS
4 2 (1.94%) CSS
4 2 (1.94%) HTML
4 2 (1.94%) Twitter Bootstrap
Miscellaneous
1 19 (18.45%) Self-Motivation
2 14 (13.59%) PKI
3 13 (12.62%) Digital Signage
4 4 (3.88%) Shadow IT
5 3 (2.91%) Driving Licence
6 2 (1.94%) Blog
6 2 (1.94%) CMDB
6 2 (1.94%) Graphic Design
6 2 (1.94%) Legacy Systems
6 2 (1.94%) Social Media
7 1 (0.97%) CCTV
7 1 (0.97%) Enterprise Software
7 1 (0.97%) Hybrid Cloud
Operating Systems
1 33 (32.04%) Windows
2 28 (27.18%) Windows Server
2 28 (27.18%) Windows Server 2016
2 28 (27.18%) Windows Server 2019
3 22 (21.36%) Unix
4 19 (18.45%) Windows 10
5 14 (13.59%) Linux
5 14 (13.59%) Windows NT
5 14 (13.59%) Windows Server 2012
6 4 (3.88%) Windows 7
Processes & Methodologies
1 84 (81.55%) ITIL
2 40 (38.83%) ITSM
3 33 (32.04%) Actionable Insight
4 32 (31.07%) Problem-Solving
5 26 (25.24%) Agile
5 26 (25.24%) Customer Service
5 26 (25.24%) Incident Management
6 22 (21.36%) Containerisation
6 22 (21.36%) Enterprise Architecture
6 22 (21.36%) Enterprise Search
6 22 (21.36%) Impact Assessments
6 22 (21.36%) Information Management
7 20 (19.42%) Service Catalogue
8 18 (17.48%) Data Analysis
8 18 (17.48%) Release Management
8 18 (17.48%) Service Delivery
9 14 (13.59%) CI/CD
9 14 (13.59%) Identity Management
9 14 (13.59%) Log Analytics
9 14 (13.59%) RBAC
Programming Languages
1 22 (21.36%) Java
1 22 (21.36%) Shell Script
2 18 (17.48%) C#
2 18 (17.48%) PowerShell
2 18 (17.48%) VB
3 14 (13.59%) Bicep
3 14 (13.59%) VBScript
4 13 (12.62%) JavaScript
5 3 (2.91%) SQL
6 1 (0.97%) T-SQL
Qualifications
1 79 (76.70%) Security Cleared
2 66 (64.08%) SC Cleared
3 51 (49.51%) DV Cleared
4 28 (27.18%) Degree
5 14 (13.59%) ITIL Foundation Certificate
6 2 (1.94%) A+ Certification
Quality Assurance & Compliance
1 31 (30.10%) SLA
2 3 (2.91%) COBIT
System Software
1 32 (31.07%) Active Directory
2 14 (13.59%) Firmware
2 14 (13.59%) Virtual Desktop
2 14 (13.59%) Virtual Machines
3 4 (3.88%) Microsoft App-V
3 4 (3.88%) VMware Infrastructure
Systems Management
1 32 (31.07%) SCCM
1 32 (31.07%) WSUS
2 27 (26.21%) SCOM
3 22 (21.36%) OpenSSO
3 22 (21.36%) Single Sign-On
4 15 (14.56%) Microsoft Intune
5 14 (13.59%) Active Directory Federation Services
5 14 (13.59%) Kubernetes
5 14 (13.59%) Sysprep
6 3 (2.91%) OpenView
Vendors
1 37 (35.92%) Microsoft
2 28 (27.18%) ServiceNow
3 26 (25.24%) Remedy
4 22 (21.36%) Oracle
5 16 (15.53%) HP
6 13 (12.62%) Dynatrace
6 13 (12.62%) Riverbed
7 4 (3.88%) Autodesk
7 4 (3.88%) BMC
7 4 (3.88%) VMware
8 3 (2.91%) Google
9 2 (1.94%) Adobe
9 2 (1.94%) Facebook
9 2 (1.94%) HubSpot
9 2 (1.94%) Salesforce