The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 104 87 97
Rank change year-on-year
-17 +10
Permanent jobs requiring a Support Analyst 127 152 135
As % of all permanent IT jobs located in Berkshire 2.13% 2.77% 2.43%
As % of the Job Titles category 2.31% 2.98% 2.58%
Number of salaries quoted 108 143 115
Average salary £26,500 £35,000 £32,500
Average salary % change year-on-year
-24.28% +7.69%
90% offered a salary of more than £22,000 £21,500 £20,500
10% offered a salary of more than £37,500 £47,000 £42,500
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5496 5108 5231
As % of all permanent IT jobs located in Berkshire 92.35% 92.97% 94.00%
Number of salaries quoted 3839 3994 4357
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,250 £25,500 £26,825
10% offered a salary of more than £70,000 £60,000 £65,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Berkshire

Support Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Berkshire region.

Support Analyst Salary Trend in Berkshire

Support Analyst
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Berkshire region over the 3 months to 29 August 2014.

Support Analyst Salary Histogram in Berkshire

Support Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Berkshire region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newbury +19 36 £25,000 -23.07%
Reading -42 29 £26,500 -11.66% 4
Slough +5 14 £25,500 -40.00% 3
Maidenhead -25 10 £26,000 -35.00% 1
Bracknell -6 9 £26,000 -27.77% 1
Windsor - 7 £27,500 -
Wokingham -8 2 £23,000 -16.36% 1
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills in Berkshire

For the 6 months to 29 August 2014, IT jobs across the Berkshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 163 (64.43%) Windows
2 103 (40.71%) Microsoft
3 90 (35.57%) MS Excel
4 73 (28.85%) MS Office
5 71 (28.06%) SQL
6 70 (27.67%) ITIL
7 68 (26.88%) Active Directory
8 54 (21.34%) SQL Server
9 44 (17.39%) VMware
10 38 (15.02%) Windows 7
10 38 (15.02%) SLA
11 37 (14.62%) TCP/IP
11 37 (14.62%) Windows XP
12 33 (13.04%) Degree
13 32 (12.65%) Linux
14 31 (12.25%) Windows Server 2003
14 31 (12.25%) Finance
14 31 (12.25%) Windows Server 2008
15 30 (11.86%) VMware Infrastructure
16 29 (11.46%) Oracle
17 28 (11.07%) MS Exchange
17 28 (11.07%) Service Management
18 26 (10.28%) Microsoft Certification
19 25 (9.88%) Windows Server 2012
20 24 (9.49%) VPN
20 24 (9.49%) DNS
20 24 (9.49%) Firewall
21 23 (9.09%) IIS
22 22 (8.70%) UNIX
22 22 (8.70%) DHCP

Support Analyst
Top Related IT Skills in Berkshire by Category

For the 6 months to 29 August 2014, IT jobs across the Berkshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (11.07%) MS Exchange
2 23 (9.09%) IIS
3 17 (6.72%) Exchange Server 2010
4 16 (6.32%) Exchange Server 2007
5 12 (4.74%) Lync
6 11 (4.35%) IBM Notes
6 11 (4.35%) Lotus Domino
7 8 (3.16%) Apache
8 5 (1.98%) Tomcat
8 5 (1.98%) Blackberry Enterprise Server
9 4 (1.58%) SharePoint
9 4 (1.58%) WebSphere
10 3 (1.19%) Oracle HTTP Server
10 3 (1.19%) IBM HTTP Server
11 2 (0.79%) Exchange Server 2003
11 2 (0.79%) WebLogic
12 1 (0.40%) JCAPS
12 1 (0.40%) MS Project Server
12 1 (0.40%) SharePoint Server
12 1 (0.40%) Exchange Server 2013
Applications
1 90 (35.57%) MS Excel
2 73 (28.85%) MS Office
3 6 (2.37%) MS PowerPoint
4 5 (1.98%) MS Visio
5 3 (1.19%) AutoCAD
6 1 (0.40%) MS Project
Business Applications
1 1 (0.40%) SAP PP
1 1 (0.40%) SAP Oil and Gas
Cloud Services
1 11 (4.35%) SaaS
2 2 (0.79%) Cloud Computing
3 1 (0.40%) Office 365
Communications & Networking
1 37 (14.62%) TCP/IP
2 24 (9.49%) VPN
2 24 (9.49%) DNS
2 24 (9.49%) Firewall
3 22 (8.70%) DHCP
4 12 (4.74%) Internet
5 6 (2.37%) HTTP
5 6 (2.37%) LAN
6 4 (1.58%) Ethernet
7 3 (1.19%) WAN
7 3 (1.19%) Structured Cabling
8 2 (0.79%) Wireless
8 2 (0.79%) FTP
8 2 (0.79%) HTTPS
8 2 (0.79%) SAN
9 1 (0.40%) DMZ
9 1 (0.40%) PBX
9 1 (0.40%) IP Telephony
9 1 (0.40%) Cisco IPT
9 1 (0.40%) SIGTRAN
Database & Business Intelligence
1 54 (21.34%) SQL Server
2 17 (6.72%) SQL Server Reporting Services
3 15 (5.93%) Relational Database
4 8 (3.16%) Crystal Reports
5 6 (2.37%) Cognos Impromptu
5 6 (2.37%) SQL Server 2008
6 5 (1.98%) DB2
6 5 (1.98%) RDBMS
7 2 (0.79%) SQL Server 2012
7 2 (0.79%) Oracle Database
8 1 (0.40%) MySQL
8 1 (0.40%) Oracle ODI
8 1 (0.40%) DataStage
8 1 (0.40%) PostgreSQL
8 1 (0.40%) Microsoft Analysis Services
8 1 (0.40%) SQL Server 2005
8 1 (0.40%) SQL Server Integration Services
8 1 (0.40%) SQL Server Analysis Services
Development Applications
1 9 (3.56%) SQL Server Management Studio (SSMS)
2 3 (1.19%) Oracle Forms
3 2 (0.79%) Talend Open Studio
4 1 (0.40%) Jenkins
4 1 (0.40%) Subversion
4 1 (0.40%) Maven
General
1 31 (12.25%) Finance
2 14 (5.53%) French Language
3 7 (2.77%) Electronics
3 7 (2.77%) Telecoms
4 5 (1.98%) Financial Institution
5 3 (1.19%) Marketing
5 3 (1.19%) Retail
6 2 (0.79%) General Ledger
6 2 (0.79%) Manufacturing
6 2 (0.79%) Advertising
6 2 (0.79%) Banking
7 1 (0.40%) Dutch Language
7 1 (0.40%) German Language
Libraries, Frameworks & Software Standards
1 21 (8.30%) HTML
2 12 (4.74%) .NET
3 10 (3.95%) XML
4 9 (3.56%) CSS
5 6 (2.37%) Web Services
5 6 (2.37%) J2EE
5 6 (2.37%) JSON
5 6 (2.37%) XPages
6 3 (1.19%) WebSphere MQ
7 2 (0.79%) Flash
7 2 (0.79%) ASP.NET
7 2 (0.79%) SOAP
8 1 (0.40%) JSP
8 1 (0.40%) COM
8 1 (0.40%) MSMQ
8 1 (0.40%) XSLT
8 1 (0.40%) Software Packaging
8 1 (0.40%) jQuery
8 1 (0.40%) ASP.NET MVC
8 1 (0.40%) Middleware
Miscellaneous
1 16 (6.32%) Management Information System
2 15 (5.93%) Computer Science
3 7 (2.77%) Blackberry
4 5 (1.98%) Mathematics
5 4 (1.58%) Thin Client
5 4 (1.58%) Fat Client
5 4 (1.58%) Data Integration
6 2 (0.79%) iPhone
6 2 (0.79%) Social Media
6 2 (0.79%) Mobile App
6 2 (0.79%) GIS
6 2 (0.79%) Smartphone
7 1 (0.40%) DTV
Operating Systems
1 163 (64.43%) Windows
2 38 (15.02%) Windows 7
3 37 (14.62%) Windows XP
4 32 (12.65%) Linux
5 31 (12.25%) Windows Server 2003
5 31 (12.25%) Windows Server 2008
6 25 (9.88%) Windows Server 2012
7 22 (8.70%) UNIX
8 8 (3.16%) Windows 8
9 7 (2.77%) Android
10 3 (1.19%) Windows Mobile
10 3 (1.19%) Windows 2000
11 2 (0.79%) Solaris
12 1 (0.40%) AIX
12 1 (0.40%) HPUX
12 1 (0.40%) Mac OS X
12 1 (0.40%) Windows Vista
12 1 (0.40%) Red Hat Enterprise Linux
12 1 (0.40%) Mac OS
Processes & Methodologies
1 70 (27.67%) ITIL
2 28 (11.07%) Service Management
3 22 (8.70%) Service Delivery
4 16 (6.32%) ITSM
5 14 (5.53%) Time Management
6 11 (4.35%) CRM
7 9 (3.56%) Test Scripting
8 8 (3.16%) Document Management
9 7 (2.77%) Mobile Device Management
10 6 (2.37%) Technical Analysis
10 6 (2.37%) Change Control
10 6 (2.37%) Incident Management
11 4 (1.58%) Web Development
11 4 (1.58%) E-Commerce
11 4 (1.58%) ETL
12 3 (1.19%) Business Intelligence
12 3 (1.19%) RUP
12 3 (1.19%) Load Balancing
12 3 (1.19%) Problem Management
12 3 (1.19%) Agile Software Development
Programming Languages
1 71 (28.06%) SQL
2 13 (5.14%) Java
3 10 (3.95%) VBA
4 9 (3.56%) JavaScript
4 9 (3.56%) C#
5 4 (1.58%) T-SQL
5 4 (1.58%) Shell Script
5 4 (1.58%) VB
6 3 (1.19%) AWK
6 3 (1.19%) Korn
6 3 (1.19%) PowerShell
6 3 (1.19%) Bash Shell
6 3 (1.19%) sed
6 3 (1.19%) Perl
7 2 (0.79%) VBScript
7 2 (0.79%) C++
7 2 (0.79%) VB6
7 2 (0.79%) PL/SQL
8 1 (0.40%) VB.NET
8 1 (0.40%) PHP
Qualifications
1 33 (13.04%) Degree
2 26 (10.28%) Microsoft Certification
3 21 (8.30%) MCITP
4 16 (6.32%) MCSE
5 15 (5.93%) Cisco Certification
6 14 (5.53%) MCSA
6 14 (5.53%) CCNA
7 10 (3.95%) MCP
8 8 (3.16%) MCTS
9 7 (2.77%) SC Cleared
9 7 (2.77%) VMware Certified Professional (VCP)
9 7 (2.77%) Security Cleared
10 6 (2.37%) A+ Certification
11 5 (1.98%) CCNP
12 4 (1.58%) ITIL Certification
12 4 (1.58%) DV Cleared
13 2 (0.79%) Security+ Certification
13 2 (0.79%) ITIL Foundation Certificate
14 1 (0.40%) Network+ Certification
14 1 (0.40%) ACCA
Quality Assurance & Compliance
1 38 (15.02%) SLA
2 1 (0.40%) JSP 440
System Software
1 68 (26.88%) Active Directory
2 30 (11.86%) VMware Infrastructure
3 5 (1.98%) VMware ESX
3 5 (1.98%) DFS Replication
4 3 (1.19%) Tivoli Directory Server
4 3 (1.19%) XenDesktop
4 3 (1.19%) Hyper-V
4 3 (1.19%) XenApp
5 2 (0.79%) Terminal Services
6 1 (0.40%) VMware Server
6 1 (0.40%) XenServer
6 1 (0.40%) NFS
Systems Management
1 11 (4.35%) Oracle Enterprise Manager
1 11 (4.35%) SCCM
2 5 (1.98%) DameWare
3 3 (1.19%) Tivoli
4 1 (0.40%) Norton AntiVirus
4 1 (0.40%) Backup Exec
Vendors
1 103 (40.71%) Microsoft
2 44 (17.39%) VMware
3 29 (11.46%) Oracle
4 18 (7.11%) Citrix
5 15 (5.93%) Cisco
5 15 (5.93%) IBM
6 11 (4.35%) Lotus
7 8 (3.16%) Dell
7 8 (3.16%) SAP
8 5 (1.98%) Apple
9 4 (1.58%) Ab Initio
10 3 (1.19%) HP
11 2 (0.79%) JBoss
11 2 (0.79%) Sybase
11 2 (0.79%) CODA
11 2 (0.79%) Juniper
11 2 (0.79%) Sophos
11 2 (0.79%) Perforce
11 2 (0.79%) LANDesk
11 2 (0.79%) Aruba
Slough, Berkshire
Concur Technologies
Posted: 3 hours ago
Wokingham
Interquest - IQ ESM
Salary: £43000 - £48000 per annum
Posted: Yesterday
Slough
Claremont Consulting Limited
Salary: £22000 - £25000 per annum + 25% shift allowance
Posted: 2 days ago
Berkshire
Go Partnership.
Salary: From £34,000 to £34,000 per annum + Benefits
Posted: 2 days ago
Reading, Berkshire
83Zero
Salary: From £38,000 to £48,000 per annum + A generous benefits package
Posted: 2 days ago
Reading, Berkshire
CV Screen Ltd
Salary: £22k - 28k per year
Posted: 3 days ago
Maidenhead, Berkshire
Premier Group Recruitment
Salary: £65000 - £70000 per annum + benefits
Posted: 3 days ago
Reading
The People Network
Salary: £25000 - £40000 per annum + Superb benefits
Posted: 8 days ago
Berkshire
Interquest - IQ ESM
Salary: £34000 per annum
Posted: 8 days ago