Support Analyst Jobs in Berkshire

Support Analyst
South East > Berkshire

The median Support Analyst salary in Berkshire is £29,750 per year according to job vacancies posted during the 6 months to 28 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 106 159 122
Rank change year-on-year +53 -37 +16
Permanent jobs requiring a Support Analyst 60 39 68
As % of all permanent jobs advertised in Berkshire 1.94% 1.23% 1.99%
As % of the Job Titles category 2.04% 1.33% 2.06%
Number of salaries quoted 22 36 56
10th Percentile £25,575 £22,625 £24,750
25th Percentile £26,375 £24,000 £26,188
Median annual salary (50th Percentile) £29,750 £29,250 £30,000
Median % change year-on-year +1.71% -2.50% -
75th Percentile £36,375 £32,500 £41,063
90th Percentile £37,250 £51,250 £50,000
South East median annual salary £32,500 £31,000 £28,500
% change year-on-year +4.84% +8.77% -5.00%

All Permanent IT Job Vacancies
Berkshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Berkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Berkshire with a recognized job title 2,943 2,939 3,300
% of permanent jobs with a recognized job title 95.40% 92.42% 96.63%
Number of salaries quoted 2,122 1,673 2,157
10th Percentile £30,000 £31,250 £30,000
25th Percentile £36,875 £40,750 £42,500
Median annual salary (50th Percentile) £52,500 £57,500 £57,500
Median % change year-on-year -8.70% - +4.55%
75th Percentile £70,000 £75,000 £72,500
90th Percentile £85,000 £92,500 £81,250
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Support Analyst
Job Vacancy Trend in Berkshire

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Berkshire.

Job vacancy trend for Support Analyst in Berkshire

Support Analyst
Salary Trend in Berkshire

3-month moving average salary quoted in jobs citing Support Analyst in Berkshire.

Salary trend for Support Analyst in Berkshire

Support Analyst
Salary Histogram in Berkshire

Salary distribution for jobs citing Support Analyst in Berkshire over the 6 months to 28 April 2024.

Salary histogram for Support Analyst in Berkshire

Support Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Berkshire region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Reading +55 50 £29,500 +11.32%
Slough +22 6 £30,500 +7.49%
Bracknell -9 1 £27,000 -12.90%
Windsor - 1 £32,500 - 1
Support Analyst
South East

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Berkshire

For the 6 months to 28 April 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Berkshire region featuring Support Analyst in the job title.

1 40 (66.67%) SLA
1 40 (66.67%) Security Cleared
1 40 (66.67%) Social Skills
2 38 (63.33%) Actionable Insight
3 37 (61.67%) Remedy
3 37 (61.67%) Oracle
3 37 (61.67%) WebLogic
3 37 (61.67%) Unix
3 37 (61.67%) SC Cleared
3 37 (61.67%) Analytical Skills
4 36 (60.00%) Incident Management
5 29 (48.33%) Problem-Solving
6 26 (43.33%) ITIL
7 24 (40.00%) Service Management
8 23 (38.33%) Degree
9 22 (36.67%) Java EE
9 22 (36.67%) Enterprise Architecture
9 22 (36.67%) Information Management
9 22 (36.67%) Spring
9 22 (36.67%) Shell Script
9 22 (36.67%) J2EE
9 22 (36.67%) Java
9 22 (36.67%) Enterprise Search
9 22 (36.67%) Impact Assessments
9 22 (36.67%) Containerisation
9 22 (36.67%) Single Sign-On
9 22 (36.67%) Police
9 22 (36.67%) OpenSSO
9 22 (36.67%) Elasticsearch
10 20 (33.33%) Microsoft Office

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (61.67%) WebLogic
2 15 (25.00%) Oracle Service Bus
3 2 (3.33%) Microsoft Exchange
3 2 (3.33%) SharePoint
Applications
1 20 (33.33%) Microsoft Office
2 16 (26.67%) Microsoft Excel
3 15 (25.00%) MS Visio
Business Applications
1 15 (25.00%) Remedy ITSM
2 1 (1.67%) Dynamics CRM
Cloud Services
1 12 (20.00%) Microsoft 365
2 5 (8.33%) Azure
3 4 (6.67%) SaaS
4 2 (3.33%) Mimecast
5 1 (1.67%) AWS
5 1 (1.67%) Dynamics 365
5 1 (1.67%) OneDrive
5 1 (1.67%) Power Automate
5 1 (1.67%) Power Platform
5 1 (1.67%) PowerApps
Communications & Networking
1 1 (1.67%) VoIP
Database & Business Intelligence
1 22 (36.67%) Elasticsearch
2 15 (25.00%) Oracle Database
2 15 (25.00%) Oracle Database 10g
2 15 (25.00%) Oracle Database 11g
2 15 (25.00%) VLDB
3 3 (5.00%) SQL Server
4 1 (1.67%) Power BI
General
1 40 (66.67%) Social Skills
2 37 (61.67%) Analytical Skills
3 22 (36.67%) Police
4 4 (6.67%) Manufacturing
4 4 (6.67%) Marketing
5 3 (5.00%) Documentation Skills
6 1 (1.67%) Organisational Skills
Libraries, Frameworks & Software Standards
1 22 (36.67%) J2EE
1 22 (36.67%) Java EE
1 22 (36.67%) Spring
Miscellaneous
1 4 (6.67%) Educational Technology
2 1 (1.67%) CCTV
Operating Systems
1 37 (61.67%) Unix
2 15 (25.00%) Linux
2 15 (25.00%) Solaris
3 12 (20.00%) Windows
4 6 (10.00%) Windows 10
4 6 (10.00%) Windows Server
5 4 (6.67%) Windows Server 2012
6 1 (1.67%) Android
6 1 (1.67%) Apple iOS
Processes & Methodologies
1 38 (63.33%) Actionable Insight
2 36 (60.00%) Incident Management
3 29 (48.33%) Problem-Solving
4 26 (43.33%) ITIL
5 24 (40.00%) Service Management
6 22 (36.67%) Containerisation
6 22 (36.67%) Enterprise Architecture
6 22 (36.67%) Enterprise Search
6 22 (36.67%) Impact Assessments
6 22 (36.67%) Information Management
7 15 (25.00%) Artificial Intelligence
7 15 (25.00%) Capacity Planning
7 15 (25.00%) ITSM
7 15 (25.00%) Performance Monitoring
7 15 (25.00%) Performance Tuning
8 14 (23.33%) Capacity Management
8 14 (23.33%) Release Management
9 6 (10.00%) Customer Service
10 4 (6.67%) B2B
10 4 (6.67%) IT Strategy
Programming Languages
1 22 (36.67%) Java
1 22 (36.67%) Shell Script
2 16 (26.67%) SQL
3 15 (25.00%) PL/SQL
4 1 (1.67%) T-SQL
Qualifications
1 40 (66.67%) Security Cleared
2 37 (61.67%) SC Cleared
3 23 (38.33%) Degree
4 3 (5.00%) A+ Certification
4 3 (5.00%) DV Cleared
4 3 (5.00%) Network+ Certification
5 2 (3.33%) Microsoft Certification
Quality Assurance & Compliance
1 40 (66.67%) SLA
2 1 (1.67%) QA
System Software
1 15 (25.00%) Oracle RAC
2 13 (21.67%) Active Directory
3 2 (3.33%) VMware Infrastructure
Systems Management
1 22 (36.67%) OpenSSO
1 22 (36.67%) Single Sign-On
2 15 (25.00%) Data Guard
2 15 (25.00%) Oracle RMAN
3 3 (5.00%) WSUS
Vendors
1 37 (61.67%) Oracle
1 37 (61.67%) Remedy
2 15 (25.00%) Sun
3 10 (16.67%) Microsoft
4 3 (5.00%) HP
4 3 (5.00%) ServiceNow
5 2 (3.33%) VMware
6 1 (1.67%) Canon
6 1 (1.67%) Dell