The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 12 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 102 93 108
Rank change year-on-year
-9 +15
Permanent jobs requiring a Support Analyst 129 137 129
As % of all permanent IT jobs located in Berkshire 2.17% 2.47% 2.35%
As % of the Job Titles category 2.36% 2.65% 2.51%
Number of salaries quoted 111 126 116
Average salary £26,500 £35,000 £32,500
Average salary % change year-on-year
-24.28% +7.69%
90% offered a salary of more than £22,500 £22,100 £21,250
10% offered a salary of more than £40,000 £47,400 £42,500
UK excluding London average salary £27,500 £27,500 £28,500
% change year-on-year
- -3.50%
Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5461 5161 5148
As % of all permanent IT jobs located in Berkshire 91.86% 93.09% 93.84%
Number of salaries quoted 3758 3991 4301
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £26,000 £26,650 £27,000
10% offered a salary of more than £70,000 £60,000 £65,000
UK excluding London average salary £40,000 £39,500 £38,500
% change year-on-year
+1.26% +2.59%

Support Analyst
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Berkshire

Support Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Berkshire region.

Support Analyst Salary Trend in Berkshire

Support Analyst
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Berkshire region over the 3 months to 12 September 2014.

Support Analyst Salary Histogram in Berkshire

Support Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Berkshire region over the 3 months to 12 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newbury +25 35 £26,250 -19.23%
Reading -37 30 £26,500 -24.28% 8
Slough +6 17 £23,500 -41.25% 1
Bracknell -3 10 £26,000 -14.75% 1
Maidenhead -20 9 £28,500 -28.75% 3
Windsor - 8 £26,750 -
Wokingham -8 2 £23,000 -16.36% 1
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills in Berkshire

For the 6 months to 12 September 2014, IT jobs across the Berkshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 173 (64.55%) Windows
2 106 (39.55%) Microsoft
3 94 (35.07%) MS Excel
4 74 (27.61%) ITIL
5 72 (26.87%) SQL
5 72 (26.87%) MS Office
6 70 (26.12%) Active Directory
7 58 (21.64%) SQL Server
8 47 (17.54%) VMware
9 41 (15.30%) TCP/IP
10 40 (14.93%) SLA
11 39 (14.55%) Windows 7
12 38 (14.18%) Linux
13 36 (13.43%) Windows XP
14 35 (13.06%) Windows Server 2008
15 34 (12.69%) VMware Infrastructure
15 34 (12.69%) Windows Server 2003
15 34 (12.69%) Degree
16 33 (12.31%) Oracle
17 32 (11.94%) Finance
18 28 (10.45%) Service Management
18 28 (10.45%) MS Exchange
18 28 (10.45%) Microsoft Certification
18 28 (10.45%) Windows Server 2012
19 25 (9.33%) VPN
20 24 (8.96%) UNIX
20 24 (8.96%) Service Delivery
20 24 (8.96%) Firewall
21 23 (8.58%) IIS
22 22 (8.21%) DNS

Support Analyst
Top Related IT Skills in Berkshire by Category

For the 6 months to 12 September 2014, IT jobs across the Berkshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (10.45%) MS Exchange
2 23 (8.58%) IIS
3 18 (6.72%) Exchange Server 2010
4 16 (5.97%) Exchange Server 2007
5 14 (5.22%) Lync
6 12 (4.48%) Apache
7 11 (4.10%) IBM Notes
7 11 (4.10%) Lotus Domino
8 6 (2.24%) Tomcat
8 6 (2.24%) SharePoint
9 5 (1.87%) Blackberry Enterprise Server
10 4 (1.49%) WebSphere
11 3 (1.12%) Oracle HTTP Server
11 3 (1.12%) IBM HTTP Server
12 2 (0.75%) Exchange Server 2003
12 2 (0.75%) SharePoint Server
12 2 (0.75%) WebLogic
13 1 (0.37%) JCAPS
13 1 (0.37%) NetWeaver
13 1 (0.37%) MS Project Server
Applications
1 94 (35.07%) MS Excel
2 72 (26.87%) MS Office
3 6 (2.24%) MS PowerPoint
4 5 (1.87%) MS Visio
5 3 (1.12%) AutoCAD
5 3 (1.12%) MS Project
Business Applications
1 1 (0.37%) SAP PP
1 1 (0.37%) SAP Oil and Gas
Cloud Services
1 11 (4.10%) SaaS
2 2 (0.75%) Cloud Computing
3 1 (0.37%) Office 365
Communications & Networking
1 41 (15.30%) TCP/IP
2 25 (9.33%) VPN
3 24 (8.96%) Firewall
4 22 (8.21%) DNS
5 21 (7.84%) DHCP
6 13 (4.85%) Internet
7 6 (2.24%) LAN
7 6 (2.24%) HTTP
8 4 (1.49%) SAN
8 4 (1.49%) Ethernet
9 3 (1.12%) WAN
9 3 (1.12%) SSL
9 3 (1.12%) Structured Cabling
10 2 (0.75%) Wireless
10 2 (0.75%) iSCSI
10 2 (0.75%) NAS
10 2 (0.75%) Fibre Channel
10 2 (0.75%) FTP
10 2 (0.75%) PBX
10 2 (0.75%) HTTPS
Database & Business Intelligence
1 58 (21.64%) SQL Server
2 20 (7.46%) SQL Server Reporting Services
3 14 (5.22%) Relational Database
4 11 (4.10%) Crystal Reports
5 6 (2.24%) DB2
5 6 (2.24%) RDBMS
5 6 (2.24%) SQL Server 2008
6 4 (1.49%) Cognos Impromptu
7 3 (1.12%) Oracle Database
7 3 (1.12%) SQL Server 2005
8 2 (0.75%) MySQL
8 2 (0.75%) SQL Server 2012
9 1 (0.37%) Oracle ODI
9 1 (0.37%) SQL Server Integration Services
9 1 (0.37%) SQL Server Analysis Services
9 1 (0.37%) SAP BW
9 1 (0.37%) DataStage
9 1 (0.37%) PostgreSQL
9 1 (0.37%) Microsoft Analysis Services
Development Applications
1 7 (2.61%) SQL Server Management Studio (SSMS)
2 3 (1.12%) Oracle Forms
3 2 (0.75%) Talend Open Studio
4 1 (0.37%) Jenkins
4 1 (0.37%) Subversion
4 1 (0.37%) Maven
General
1 32 (11.94%) Finance
2 14 (5.22%) French Language
3 7 (2.61%) Electronics
4 6 (2.24%) Telecoms
5 5 (1.87%) Financial Institution
6 3 (1.12%) Marketing
6 3 (1.12%) Retail
7 2 (0.75%) General Ledger
7 2 (0.75%) Manufacturing
7 2 (0.75%) Advertising
7 2 (0.75%) Banking
8 1 (0.37%) Dutch Language
8 1 (0.37%) German Language
Libraries, Frameworks & Software Standards
1 21 (7.84%) HTML
2 15 (5.60%) .NET
3 11 (4.10%) XML
4 9 (3.36%) CSS
5 6 (2.24%) J2EE
5 6 (2.24%) JSON
5 6 (2.24%) XPages
5 6 (2.24%) Web Services
6 3 (1.12%) WebSphere MQ
7 2 (0.75%) Flash
7 2 (0.75%) ASP.NET
8 1 (0.37%) COM
8 1 (0.37%) JSP
8 1 (0.37%) SOAP
8 1 (0.37%) XSLT
8 1 (0.37%) MSMQ
8 1 (0.37%) Middleware
8 1 (0.37%) Software Packaging
8 1 (0.37%) jQuery
8 1 (0.37%) ASP.NET MVC
Miscellaneous
1 16 (5.97%) Management Information System
1 16 (5.97%) Analytical Skills
2 15 (5.60%) Computer Science
3 7 (2.61%) Blackberry
4 6 (2.24%) Mathematics
5 4 (1.49%) Thin Client
5 4 (1.49%) Fat Client
5 4 (1.49%) Data Integration
6 3 (1.12%) Social Media
7 2 (0.75%) EqualLogic
7 2 (0.75%) Smartphone
7 2 (0.75%) iPhone
7 2 (0.75%) GIS
8 1 (0.37%) DTV
8 1 (0.37%) Open Source
8 1 (0.37%) Mobile App
8 1 (0.37%) Enterprise Software
Operating Systems
1 173 (64.55%) Windows
2 39 (14.55%) Windows 7
3 38 (14.18%) Linux
4 36 (13.43%) Windows XP
5 35 (13.06%) Windows Server 2008
6 34 (12.69%) Windows Server 2003
7 28 (10.45%) Windows Server 2012
8 24 (8.96%) UNIX
9 8 (2.99%) Android
10 7 (2.61%) Windows 8
11 3 (1.12%) Windows Mobile
11 3 (1.12%) Windows 2000
12 2 (0.75%) VMS
13 1 (0.37%) Mac OS X
13 1 (0.37%) AIX
13 1 (0.37%) HPUX
13 1 (0.37%) Solaris
13 1 (0.37%) Windows Vista
13 1 (0.37%) Mac OS
Processes & Methodologies
1 74 (27.61%) ITIL
2 28 (10.45%) Service Management
3 24 (8.96%) Service Delivery
4 16 (5.97%) ITSM
5 13 (4.85%) Time Management
6 11 (4.10%) CRM
7 8 (2.99%) Mobile Device Management
8 7 (2.61%) Test Scripting
8 7 (2.61%) Agile Software Development
8 7 (2.61%) Document Management
8 7 (2.61%) Incident Management
9 6 (2.24%) Technical Analysis
9 6 (2.24%) Change Control
9 6 (2.24%) Root Cause Analysis
10 4 (1.49%) Web Development
10 4 (1.49%) Stakeholder Management
10 4 (1.49%) E-Commerce
10 4 (1.49%) ETL
10 4 (1.49%) Business Intelligence
10 4 (1.49%) Change Management
Programming Languages
1 72 (26.87%) SQL
2 12 (4.48%) Java
3 9 (3.36%) JavaScript
3 9 (3.36%) C#
4 8 (2.99%) VBA
5 5 (1.87%) T-SQL
6 4 (1.49%) Shell Script
6 4 (1.49%) VB
6 4 (1.49%) VB.NET
7 3 (1.12%) Korn
7 3 (1.12%) AWK
7 3 (1.12%) Bash Shell
7 3 (1.12%) sed
8 2 (0.75%) PL/SQL
8 2 (0.75%) VB6
8 2 (0.75%) PowerShell
8 2 (0.75%) VBScript
8 2 (0.75%) C++
8 2 (0.75%) Perl
9 1 (0.37%) PHP
Qualifications
1 34 (12.69%) Degree
2 28 (10.45%) Microsoft Certification
3 22 (8.21%) MCITP
4 17 (6.34%) MCSE
5 15 (5.60%) MCSA
5 15 (5.60%) Cisco Certification
6 14 (5.22%) CCNA
7 10 (3.73%) MCP
8 9 (3.36%) MCTS
9 8 (2.99%) VMware Certified Professional (VCP)
9 8 (2.99%) SC Cleared
9 8 (2.99%) Security Cleared
10 5 (1.87%) DV Cleared
10 5 (1.87%) CCNP
10 5 (1.87%) A+ Certification
11 4 (1.49%) ITIL Certification
12 2 (0.75%) ITIL Foundation Certificate
12 2 (0.75%) Security+ Certification
13 1 (0.37%) ACCA
13 1 (0.37%) CIMA
Quality Assurance & Compliance
1 40 (14.93%) SLA
2 1 (0.37%) JSP 440
System Software
1 70 (26.12%) Active Directory
2 34 (12.69%) VMware Infrastructure
3 6 (2.24%) VMware ESX
4 5 (1.87%) DFS Replication
5 4 (1.49%) vSphere
5 4 (1.49%) Hyper-V
6 3 (1.12%) Tivoli Directory Server
7 2 (0.75%) VMware ESXi
7 2 (0.75%) XenDesktop
7 2 (0.75%) XenApp
7 2 (0.75%) Terminal Services
8 1 (0.37%) VMware Server
8 1 (0.37%) XenServer
Systems Management
1 13 (4.85%) SCCM
2 11 (4.10%) Oracle Enterprise Manager
3 4 (1.49%) DameWare
4 3 (1.12%) Backup Exec
4 3 (1.12%) Tivoli
5 2 (0.75%) ARCserve
5 2 (0.75%) HP Data Protector
6 1 (0.37%) Norton AntiVirus
6 1 (0.37%) OpenView Configuration Management
Vendors
1 106 (39.55%) Microsoft
2 47 (17.54%) VMware
3 33 (12.31%) Oracle
4 16 (5.97%) Cisco
5 15 (5.60%) IBM
5 15 (5.60%) Citrix
6 11 (4.10%) Lotus
6 11 (4.10%) Dell
7 9 (3.36%) SAP
8 6 (2.24%) HP
9 5 (1.87%) Apple
10 4 (1.49%) Ab Initio
11 3 (1.12%) Veeam
11 3 (1.12%) CheckPoint
11 3 (1.12%) Sybase
12 2 (0.75%) JBoss
12 2 (0.75%) CODA
12 2 (0.75%) Avaya
12 2 (0.75%) Juniper
12 2 (0.75%) Kaseya
Reading, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £21,000 per annum
Posted: 3 days ago
Reading, Berkshire
Interact Consulting
Salary: 25-27k
Posted: 4 days ago
Maidenhead, Berkshire
Capita Resourcing - IT Resourcing
Salary: £24000 - £30000 per annum + Benefits
Posted: 5 days ago
Maidenhead, Berkshire
Redrock Consulting Ltd
Salary: £25000 - £30000 per annum
Posted: 6 days ago
Berkshire
Interquest - IQ ESM
Salary: £34000 per annum
Posted: 6 days ago
Reading, Berkshire
CV Screen Ltd
Salary: to £22,000 + Benefits
Posted: 6 days ago
Berkshire
Go Partnership.
Salary: From £34,000 to £40,000 per annum + Benefits
Posted: 6 days ago
Reading
Recruitment Genius
Salary: £25000 - £30000 per annum
Posted: 13 days ago
Wokingham
Interquest - IQ ESM
Salary: £43000 - £48000 per annum
Posted: 17 days ago
Slough
Claremont Consulting Limited
Salary: £22000 - £25000 per annum + 25% shift allowance
Posted: 18 days ago
Reading
The People Network
Salary: £25000 - £40000 per annum + Superb benefits
Posted: 24 days ago