Support Analyst Jobs in Berkshire
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Berkshire region.

Location
 3 months to
20 May 2013		 Same period 2012 Same period 2011
Support Analyst
Rank 89 89 84
Rank change year-on-year
0 -5
Permanent jobs requiring a Support Analyst 139 154 120
As % of all permanent IT jobs located in Berkshire 2.700% 2.503% 2.365%
As % of the Job Titles category 2.866% 2.648% 2.513%
Number of salaries quoted 125 120 98
Average salary £32,500 £32,500 £31,000
Average salary % change year-on-year
- +4.83%
90% offered a salary of more than £22,500 £22,970 £22,200
10% offered a salary of more than £45,000 £37,550 £45,000
UK excluding London average salary £27,500 £29,625 £27,500
% change year-on-year
-7.17% +7.72%
All Job Titles
Berkshire
Permanent IT job ads with a match in the
Job Titles category		 4850 5816 4775
As % of all permanent IT jobs located in Berkshire 94.21% 94.54% 94.13%
Number of salaries quoted 3854 4955 3959
Average salary £43,000 £42,500 £42,000
Average salary % change year-on-year
+1.17% +1.19%
90% offered a salary of more than £26,500 £27,500 £26,000
10% offered a salary of more than £62,500 £62,500 £60,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Analyst
South East

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the Berkshire region as a proportion of the total demand within the Job Titles category.

Berkshire Support Analyst Jobs Demand Trend

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Berkshire region.

Berkshire Support Analyst Salary Trend

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst across the Berkshire region over the 3 months to 20 May 2013.

Berkshire Support Analyst Salary Histogram

Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Berkshire region over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
Reading -16 53 £30,000 +6.19%
Newbury +26 20 £30,000 -20.00%
Slough -2 16 £45,000 +20.80%
Windsor +7 8 £45,000 -14.28%
Bracknell -39 8 £19,000 -41.53%
Maidenhead +16 4 £25,500 +6.25%
Thatcham - 3 £32,500 -
Hungerford +1 2 £23,000 -11.53%
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT jobs across the Berkshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 99 (38.08%) Windows
2 82 (31.54%) SQL
3 76 (29.23%) ITIL
4 70 (26.92%) Oracle
5 69 (26.54%) Microsoft
6 67 (25.77%) UNIX
7 60 (23.08%) MS Excel
8 52 (20.00%) Degree
9 48 (18.46%) Linux
10 47 (18.08%) SQL Server
10 47 (18.08%) Finance
11 42 (16.15%) Active Directory
12 41 (15.77%) LAN
13 40 (15.38%) SLA
14 39 (15.00%) MS Office
14 39 (15.00%) XML
15 38 (14.62%) WAN
16 37 (14.23%) Windows Server 2008
17 34 (13.08%) Lotus
18 32 (12.31%) Service Delivery
19 31 (11.92%) TCP/IP
19 31 (11.92%) Windows XP
20 30 (11.54%) PL/SQL
20 30 (11.54%) .NET
21 28 (10.77%) Lotus Domino
21 28 (10.77%) IBM
21 28 (10.77%) Windows Server 2003
22 27 (10.38%) MS Exchange
22 27 (10.38%) Lotus Notes
22 27 (10.38%) Java

Support Analyst
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT jobs across the Berkshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 39 (15.00%) XML
2 30 (11.54%) .NET
3 19 (7.308%) HTML
3 19 (7.308%) ASP.NET
4 14 (5.385%) WebSphere
5 12 (4.615%) XSLT
6 11 (4.231%) Spring
7 10 (3.846%) Middleware
7 10 (3.846%) EDI
7 10 (3.846%) COM
7 10 (3.846%) CSS
8 8 (3.077%) MDX
9 7 (2.692%) J2SE
9 7 (2.692%) JDBC
9 7 (2.692%) Servlets
10 6 (2.308%) Hibernate
11 5 (1.923%) LAMP
11 5 (1.923%) Software Packaging
11 5 (1.923%) Apache Axis
11 5 (1.923%) Taglibs
Application Platforms
1 28 (10.77%) Lotus Domino
2 27 (10.38%) Lotus Notes
2 27 (10.38%) MS Exchange
3 25 (9.615%) IIS
4 23 (8.846%) Apache
5 19 (7.308%) Tomcat
6 13 (5.000%) Exchange Server 2010
7 12 (4.615%) Exchange Server 2007
8 9 (3.462%) WebSphere MQ
9 7 (2.692%) CMS
10 6 (2.308%) SharePoint
10 6 (2.308%) Exchange Server 2003
11 5 (1.923%) Quickr
11 5 (1.923%) Lync
11 5 (1.923%) Magento
11 5 (1.923%) WebLogic
11 5 (1.923%) MSMQ
12 2 (0.769%) Drupal
12 2 (0.769%) WebLogic Portal
12 2 (0.769%) Oracle HTTP Server
Applications
1 60 (23.08%) MS Excel
2 39 (15.00%) MS Office
3 3 (1.154%) Photoshop
3 3 (1.154%) MS Visio
4 2 (0.769%) Acrobat
4 2 (0.769%) QuarkXPress
4 2 (0.769%) MS PowerPoint
4 2 (0.769%) Google Apps
5 1 (0.385%) Adobe Illustrator
Business Applications
1 5 (1.923%) Oracle BPM
2 4 (1.538%) Cognos Planning
2 4 (1.538%) SAP BPC
3 1 (0.385%) Oracle Financials
3 1 (0.385%) SAP FI
3 1 (0.385%) Oracle EBS
3 1 (0.385%) SAP FI/CO
3 1 (0.385%) SAP CO
3 1 (0.385%) HFM
3 1 (0.385%) Dynamics NAV
3 1 (0.385%) Dynamics AX
Communications & Networking
1 41 (15.77%) LAN
2 38 (14.62%) WAN
3 31 (11.92%) TCP/IP
4 25 (9.615%) DHCP
5 23 (8.846%) DNS
6 15 (5.769%) Firewall
6 15 (5.769%) LDAP
7 12 (4.615%) SMTP
8 10 (3.846%) WLAN
9 9 (3.462%) SSL
9 9 (3.462%) S/MIME
9 9 (3.462%) SAN
10 7 (2.692%) OpenLDAP
11 6 (2.308%) Internet
12 4 (1.538%) Unified Communications
12 4 (1.538%) HTTP
13 2 (0.769%) IP Telephony
13 2 (0.769%) Cisco IPT
14 1 (0.385%) Cisco ASA
14 1 (0.385%) Wi-Fi
Database & Business Intelligence
1 47 (18.08%) SQL Server
2 11 (4.231%) SQL Server 2008
3 9 (3.462%) DB2
3 9 (3.462%) MySQL
3 9 (3.462%) Oracle 9i
3 9 (3.462%) TOAD
4 8 (3.077%) Oracle 10g
4 8 (3.077%) Data Warehouse
4 8 (3.077%) SQL Server Integration Services
4 8 (3.077%) SQL Server Analysis Services
5 7 (2.692%) SQL Server 2000
5 7 (2.692%) RDBMS
5 7 (2.692%) SQL Server 2005
6 6 (2.308%) OLAP
7 2 (0.769%) Oracle 8/8i
7 2 (0.769%) PostgreSQL
7 2 (0.769%) NonStop SQL
7 2 (0.769%) Jackrabbit
7 2 (0.769%) Oracle 11g
8 1 (0.385%) Big Data
Development Applications
1 5 (1.923%) Eclipse
1 5 (1.923%) Log4j
1 5 (1.923%) Ant
1 5 (1.923%) JUnit
1 5 (1.923%) Team Foundation Server
2 4 (1.538%) JIRA
3 2 (0.769%) Atlassian Bamboo
3 2 (0.769%) JProfiler
3 2 (0.769%) FishEye
4 1 (0.385%) Visual Studio
General
1 47 (18.08%) Finance
2 20 (7.692%) French Language
2 20 (7.692%) German Language
3 14 (5.385%) Manufacturing
4 12 (4.615%) Telecoms
5 11 (4.231%) Law
6 6 (2.308%) Pharmaceutical
7 5 (1.923%) Advertising
7 5 (1.923%) Italian Language
7 5 (1.923%) Spanish Language
8 4 (1.538%) Marketing
9 3 (1.154%) Banking
10 2 (0.769%) Retail
10 2 (0.769%) Legal
10 2 (0.769%) Publishing
10 2 (0.769%) Military
10 2 (0.769%) Automotive
Miscellaneous
1 22 (8.462%) Management Information System
2 20 (7.692%) Computer Science
3 16 (6.154%) Statistics
4 13 (5.000%) Blackberry
4 13 (5.000%) SaaS
5 11 (4.231%) Replication
6 9 (3.462%) Thin Client
6 9 (3.462%) Client/Server
6 9 (3.462%) Fat Client
7 8 (3.077%) Clustering
8 7 (2.692%) Open Source
9 6 (2.308%) N-Tier
9 6 (2.308%) FMCG
10 3 (1.154%) iPad
11 1 (0.385%) Enterprise Software
11 1 (0.385%) Visualisation
11 1 (0.385%) EqualLogic
11 1 (0.385%) Data Extraction
11 1 (0.385%) Data Integration
11 1 (0.385%) Life Science
Operating Systems
1 99 (38.08%) Windows
2 67 (25.77%) UNIX
3 48 (18.46%) Linux
4 37 (14.23%) Windows Server 2008
5 31 (11.92%) Windows XP
6 28 (10.77%) Windows Server 2003
7 18 (6.923%) Solaris
8 14 (5.385%) Windows Vista
9 9 (3.462%) AIX
9 9 (3.462%) HPUX
9 9 (3.462%) Windows 2000
9 9 (3.462%) Windows 7
10 6 (2.308%) Red Hat Enterprise Linux
10 6 (2.308%) SUSE
11 3 (1.154%) IRIX
11 3 (1.154%) Windows 2000 Server
12 2 (0.769%) Android
12 2 (0.769%) Ubuntu
12 2 (0.769%) VMS
12 2 (0.769%) Windows 8
Processes & Methodologies
1 76 (29.23%) ITIL
2 32 (12.31%) Service Delivery
3 22 (8.462%) CRM
4 21 (8.077%) Incident Management
5 20 (7.692%) Service Management
6 17 (6.538%) ERP
6 17 (6.538%) Problem Management
7 16 (6.154%) ETL
8 14 (5.385%) UML
9 13 (5.000%) Project Management
9 13 (5.000%) Root Cause Analysis
10 11 (4.231%) Waterfall
11 10 (3.846%) Business Analysis
11 10 (3.846%) E-Commerce
11 10 (3.846%) Business Intelligence
11 10 (3.846%) CMMI
12 9 (3.462%) SOA
12 9 (3.462%) Data Security
12 9 (3.462%) Migration
12 9 (3.462%) Data Migration
Programming Languages
1 82 (31.54%) SQL
2 30 (11.54%) PL/SQL
3 27 (10.38%) Java
4 24 (9.231%) JavaScript
5 17 (6.538%) C#
6 14 (5.385%) T-SQL
6 14 (5.385%) VB
6 14 (5.385%) C
6 14 (5.385%) Shell Script
7 7 (2.692%) C++
8 2 (0.769%) Groovy
9 1 (0.385%) PHP
9 1 (0.385%) VB.NET
Qualifications
1 52 (20.00%) Degree
2 25 (9.615%) CCNA
2 25 (9.615%) Cisco Certification
3 19 (7.308%) Microsoft Certification
4 13 (5.000%) CCNP
5 10 (3.846%) MCP
6 9 (3.462%) MCSE
6 9 (3.462%) SC Cleared
6 9 (3.462%) Security Cleared
7 4 (1.538%) ITIL Certification
8 2 (0.769%) MCSA
8 2 (0.769%) HNC
8 2 (0.769%) HND
8 2 (0.769%) MOS
9 1 (0.385%) MCDST
9 1 (0.385%) CCSA
9 1 (0.385%) CCSE
Quality Assurance & Compliance
1 40 (15.38%) SLA
2 10 (3.846%) ISO 9000
3 3 (1.154%) QA
4 1 (0.385%) Data Quality
4 1 (0.385%) ISO 9001
System Software
1 42 (16.15%) Active Directory
2 16 (6.154%) VMware Infrastructure
3 7 (2.692%) Sendmail
4 6 (2.308%) VMware ESX
4 6 (2.308%) Oracle RAC
4 6 (2.308%) Novell eDirectory
4 6 (2.308%) Hyper-V
4 6 (2.308%) Veritas Cluster Server
5 5 (1.923%) vSphere
5 5 (1.923%) XenApp
6 3 (1.154%) XenServer
6 3 (1.154%) XenDesktop
7 2 (0.769%) Terminal Services
8 1 (0.385%) ISA Server
8 1 (0.385%) Forefront TMG
8 1 (0.385%) UAG
Systems Management
1 7 (2.692%) MOM
1 7 (2.692%) SCCM
1 7 (2.692%) SCOM
2 6 (2.308%) Backup Exec
2 6 (2.308%) Veritas Storage Foundation
2 6 (2.308%) ZENworks
3 5 (1.923%) Systems Management Server (SMS)
4 2 (0.769%) Cisco CUCM
5 1 (0.385%) ARCserve
5 1 (0.385%) NetBackup
5 1 (0.385%) HP Data Protector
Vendors
1 70 (26.92%) Oracle
2 69 (26.54%) Microsoft
3 34 (13.08%) Lotus
4 28 (10.77%) IBM
5 25 (9.615%) VMware
6 24 (9.231%) Cisco
6 24 (9.231%) SAP
7 19 (7.308%) Citrix
7 19 (7.308%) Sage
8 16 (6.154%) Sun
9 10 (3.846%) Novell
10 9 (3.462%) Salesforce.com
11 8 (3.077%) JBoss
11 8 (3.077%) hybris
12 7 (2.692%) Sybase
13 6 (2.308%) EMC
13 6 (2.308%) JD Edwards
13 6 (2.308%) Websense
13 6 (2.308%) Veritas
13 6 (2.308%) Hitachi
ITSM Applications Support Analyst - Berkshire
Berkshire, Thames Valley
Candidates must be able to speak GermanYou'll be responsible for customer technical phone support for an ITSM product line, and will be experienced in all areas of...
Salary: £40000 per annum
Posted: 1 May 2013
Technical Support Analyst (Windows/UNIX)
Hungerford, Berkshire
The company is looking for a technical support analyst with experience of 2nd line technical support within a Windows/ UNIX mixed environment... Skills, experience required; - Demonstrable experience of...
Redrock Consulting Ltd
Salary: £18000 - £27000 per annum + benefits
Posted: 15 May 2013
Project Support Analyst (Urgent)
Reading, Thames Valley
Our client is a Global leader in their field and is urgently looking to take on a Project Support Analyst. The ideal candidate will take responsibility to support...
Hays Specialist Recruitment
Salary: £18000.00 - £22000.00 per annum + Excellent
Posted: 10 May 2013
Applications Support Analyst, 3rd Line Support
Berkshire
Cisco, Avaya, Lync, Alcatel) - Windows Server 2008 - Exchange 2007/ Exchange 2010 - Active Directory - Unix / Linux The ideal candidate will have had experience of implementing, troubleshooting, and supporting monitoring...
Sanderson
Salary: £35000 - £45000 per annum + benefits
Posted: 3 May 2013
Technical Support Analyst,SQL,Excel,Office,Windows,£25k, Berks
Berkshire
As a business they are experiencing rapid growth following the development of contracts with 2 major brands. You will be responsible for all technical pre-sales support and...
Roc Search
Salary: £20000 - £25000 per annum
Posted: 15 May 2013
1st Line Helpdesk Support Analyst
Bracknell, Berkshire
1st line service desk analyst. Established financial services client is currently recruiting a 1st line servicedesk analyst to be the first point of escalation for requests into the...
Venturi
Salary: £18000.00 - £20000 per annum + Benefits
Posted: 17 May 2013
Strategy Support Analyst
Reading, Berkshire
Royal Mail Group is changing fast and you could be at the heart of that change. Our growing team of technology specialists is helping to build a new...
Royal Mail Group
Salary: Excellent Salary & Benefits
Posted: 17 May 2013
Strategy Support Analyst
Reading, Thames Valley
As a Strategy Support Analyst your skills and qualifications will ideally include: Excellent communication (written and oral), influencing, leadership and presentation skills Strong relationship building skills with internal...
Salary: Excellent Salary & Benefits
Posted: 20 May 2013
Citrix Support Analyst
Reading, Thames Valley
Korus are currently working with one of the UK's Citrix Platinum partners who have been established in the market place for over 20 years.Our client are...
Salary: £30000 - £40000 per annum + Benefits
Posted: 17 May 2013
Unix / Oracle Senior Support Analyst/ Team Leader
Slough, Berkshire
Excellent opportunity to join this globally recognised company as an Oracle Unix Senior Support Analyst / Team Leader as part of a team to support a number of Finance...
MAPP Ltd - IT & Business Management Recruitment Specialists
Salary: Up to £47,000 per annum + Pension + Healthcare + car option ++
Posted: 14 May 2013
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Last Updated Monday 20 May 2013
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