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This section looks at the demand for the Support Analyst role in IT jobs within the Berkshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the last 3 months to 16 May 2008 with a comparison to the same period last year.

 Support Analyst
Location
3 months to 16 May 2008Same period last year
Rank5470
Rank change on same period last yearUp+16
Matching permanent IT job ads392330
As % of all UK permanent IT job ads sampled0.192 %0.146 %
As % of the category below3.722 %2.702 %
Salaries quoted352258
Average minimum salary£27,467£27,175
Average salary£29,555£28,872
% change on same period last year+2.36 %
Average maximum salary£31,643£30,569
UK excluding London average salary£26,887£27,049
% change on same period last year-0.60 %
Job Titles BerkshireJob Titles
Berkshire
Matching permanent IT job ads1053112215
As % of all UK permanent IT job ads sampled5.163 %5.408 %
Salaries quoted87339757
Average minimum salary£38,415£39,608
Average salary£41,888£42,765
% change on same period last year-2.04 %
Average maximum salary£45,362£45,921
UK excluding London average salary£38,585£39,157
% change on same period last year-1.46 %
Support Analyst South EastSupport Analyst
South East

Support Analyst
Demand Trend

The chart provides a 3-month moving total starting in 2004 of permanent IT jobs ads citing Support Analyst across the Berkshire region as a proportion of the total demand within the Job Titles category.

Berkshire Support Analyst Demand Trend

Support Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs ads citing Support Analyst across the Berkshire region.

Berkshire Support Analyst Salary Trend

Support Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Support Analyst across the Berkshire region over the past 3 months.

Berkshire Support Analyst Salary Histogram

Support Analyst
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Berkshire region over the past 3 months.

RankLocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
1ReadingUp+11103£30,647+6.88 %
2SloughUp+566£29,606+2.73 %
3BracknellUp+3040£32,603+4.01 %
4WindsorDown-419£33,750+40.04 %
5MaidenheadUp+1816£27,633+21.91 %
6NewburyDown-214£29,444+9.05 %
7WokinghamDown-811£24,040+4.55 %
8HungerfordNew entry-3£22,333-
9ThatchamNew entry-1£16,500-
Support Analyst South EastSupport Analyst
South East

Support Analyst
Top 30 Related IT Skills

Over the past 6 months permanent IT jobs across the Berkshire region citing Support Analyst also mentioned the following skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing Support Analyst.

1386 (47.60 %)Windows
2207 (25.52 %)Microsoft
3182 (22.44 %)SQL
4153 (18.87 %)Oracle
5141 (17.39 %)Windows XP
6140 (17.26 %)Unix
7138 (17.02 %)MS Excel
8136 (16.77 %)MS Office
9126 (15.54 %)SQL Server
10123 (15.17 %)Active Directory
11104 (12.82 %)MS Exchange
1281 (9.988 %)Windows NT
1378 (9.618 %)TCP/IP
1476 (9.371 %)Internet
1573 (9.001 %)Finance
1669 (8.508 %)VB
1768 (8.385 %)Microsoft Certification
1865 (8.015 %)Citrix
1958 (7.152 %)MCSE
2057 (7.028 %)Windows 2000
2057 (7.028 %)SLA
2152 (6.412 %)Degree
2249 (6.042 %)Linux
2347 (5.795 %)Java
2347 (5.795 %).NET
2347 (5.795 %)Retail
2446 (5.672 %)ITIL
2544 (5.425 %)Business Intelligence
2544 (5.425 %)Firewall
2643 (5.302 %)Cisco

Support Analyst
Top Related IT Skills by Category

Over the past 6 months permanent IT jobs across the Berkshire region citing Support Analyst also mentioned the following skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing Support Analyst. Up to 20 skills are shown per category.

Application Development
147 (5.795 %).NET
238 (4.686 %)ASP.NET
337 (4.562 %)ASP
430 (3.699 %)HTML
524 (2.959 %)XML
617 (2.096 %)WebSphere
716 (1.973 %).NET Framework
716 (1.973 %)COM+
810 (1.233 %)WebServices
96 (0.740 %)CSS
105 (0.617 %)ADO
105 (0.617 %)ActiveX
113 (0.370 %)JSP
122 (0.247 %)J2EE
122 (0.247 %)XSLT
131 (0.123 %)MDX
131 (0.123 %)JSR 168
131 (0.123 %)JSR 170
131 (0.123 %)FreeMarker
131 (0.123 %)SOAP
Application Platforms
1104 (12.82 %)MS Exchange
234 (4.192 %)SharePoint
331 (3.822 %)Apache
331 (3.822 %)Exchange Server 2003
430 (3.699 %)IIS
525 (3.083 %)Lotus Notes
616 (1.973 %)Tomcat
714 (1.726 %)Exchange Server 2000
812 (1.480 %)Lotus Domino
99 (1.110 %)WebLogic
99 (1.110 %)Exchange Server 2007
108 (0.986 %)WebLogic Portal
117 (0.863 %)JBoss
125 (0.617 %)ColdFusion
134 (0.493 %)GroupWise
134 (0.493 %)Blackberry Enterprise Server
143 (0.370 %)Exchange Server 5.5
151 (0.123 %)SharePoint Server 2007
151 (0.123 %)CMS
151 (0.123 %)WebSphere MQ
Applications
1138 (17.02 %)MS Excel
2136 (16.77 %)MS Office
314 (1.726 %)MS Visio
42 (0.247 %)DeltaView
42 (0.247 %)MS Project
Business Applications
15 (0.617 %)Cognos Business Intelligence
22 (0.247 %)MFGPRO
22 (0.247 %)SoftGrid
22 (0.247 %)Oracle Financials
31 (0.123 %)Navision
31 (0.123 %)SAP HR
31 (0.123 %)Oracle Applications
31 (0.123 %)GoldMine
Communications & Networking
178 (9.618 %)TCP/IP
276 (9.371 %)Internet
344 (5.425 %)Firewall
443 (5.302 %)VPN
541 (5.055 %)WAN
628 (3.453 %)LAN
721 (2.589 %)SMTP
820 (2.466 %)DNS
820 (2.466 %)SAN
915 (1.850 %)DHCP
1014 (1.726 %)IPX
1014 (1.726 %)IPX/SPX
1113 (1.603 %)Intranet
128 (0.986 %)Network Security
137 (0.863 %)POP3
146 (0.740 %)IMAP
146 (0.740 %)WINS
154 (0.493 %)LDAP
154 (0.493 %)VoIP
163 (0.370 %)Cisco PIX
Database & Business Intelligence
1126 (15.54 %)SQL Server
235 (4.316 %)Datawarehouse
323 (2.836 %)BusinessObjects
323 (2.836 %)SQL Server 2000
419 (2.343 %)DB2
517 (2.096 %)SQL Server 2005
616 (1.973 %)RDBMS
79 (1.110 %)Cognos Powerplay
79 (1.110 %)Oracle 8/8i
88 (0.986 %)Crystal Reports
88 (0.986 %)Cognos Impromptu
88 (0.986 %)ReportNet
97 (0.863 %)DTS
106 (0.740 %)SQL Server Reporting Services
115 (0.617 %)SQL Server 7
115 (0.617 %)ETL
124 (0.493 %)Oracle Reports
133 (0.370 %)Oracle 10g
133 (0.370 %)MS Access
142 (0.247 %)TOAD
Development Applications
15 (0.617 %)Oracle Forms
15 (0.617 %)Flash
22 (0.247 %)Visual Studio
31 (0.123 %)VSS/SourceSafe
31 (0.123 %)WinRunner
31 (0.123 %)StarTeam
General
173 (9.001 %)Finance
247 (5.795 %)Retail
338 (4.686 %)Health
435 (4.316 %)Pensions
522 (2.713 %)Marketing
621 (2.589 %)Government
719 (2.343 %)Telecoms
817 (2.096 %)Banking
916 (1.973 %)Pharmaceutical
1013 (1.603 %)Automotive
1110 (1.233 %)Legal
128 (0.986 %)Manufacturing
128 (0.986 %)Insurance
136 (0.740 %)Back Office
136 (0.740 %)Electronics
144 (0.493 %)Electric
144 (0.493 %)Law
144 (0.493 %)Billing
153 (0.370 %)Online Banking
153 (0.370 %)Construction
Miscellaneous
126 (3.206 %)Blackberry
225 (3.083 %)French Language
225 (3.083 %)German Language
324 (2.959 %)AS400
413 (1.603 %)Spanish Language
512 (1.480 %)Handset
610 (1.233 %)Italian Language
79 (1.110 %)Clustering
87 (0.863 %)Client/Server
87 (0.863 %)EPoS
87 (0.863 %)Computer Science
96 (0.740 %)Portuguese Language
105 (0.617 %)CMDB
114 (0.493 %)Foreign Exchange (FX)
114 (0.493 %)Grid Computing
114 (0.493 %)Mainframe
114 (0.493 %)IPTV
122 (0.247 %)PDA
122 (0.247 %)Statistics
122 (0.247 %)Mathematics
Operating Systems
1386 (47.60 %)Windows
2141 (17.39 %)Windows XP
3140 (17.26 %)Unix
481 (9.988 %)Windows NT
557 (7.028 %)Windows 2000
649 (6.042 %)Linux
734 (4.192 %)Windows Server 2003
832 (3.946 %)Solaris
911 (1.356 %)AIX
911 (1.356 %)HPUX
104 (0.493 %)NetWare
112 (0.247 %)Mac OS X
112 (0.247 %)SUSE
121 (0.123 %)Debian
121 (0.123 %)Ubuntu
Processes & Methodologies
146 (5.672 %)ITIL
244 (5.425 %)Business Intelligence
328 (3.453 %)CRM
415 (1.850 %)Problem Management
512 (1.480 %)ERP
611 (1.356 %)Release Management
710 (1.233 %)Web Development
89 (1.110 %)Time Management
97 (0.863 %)Disaster Recovery
97 (0.863 %)Project Management
106 (0.740 %)E-Commerce
106 (0.740 %)Migration
106 (0.740 %)Requirements Analysis
115 (0.617 %)Supply Chain Management
115 (0.617 %)Data Management
115 (0.617 %)Configuration Management
115 (0.617 %)Data Modelling
124 (0.493 %)Service Delivery
124 (0.493 %)Content Management
124 (0.493 %)Document Management
Programming Languages
1182 (22.44 %)SQL
269 (8.508 %)VB
347 (5.795 %)Java
435 (4.316 %)VB.NET
529 (3.576 %)VB6
622 (2.713 %)Shell Script
622 (2.713 %)RPG
717 (2.096 %)JavaScript
815 (1.850 %)Perl
815 (1.850 %)C++
815 (1.850 %)PL/SQL
912 (1.480 %)Transact-SQL
1011 (1.356 %)C
1110 (1.233 %)C#
128 (0.986 %)PHP
136 (0.740 %)Delphi
136 (0.740 %)VBA
145 (0.617 %)Python
145 (0.617 %)Korn
154 (0.493 %)AWK
Qualifications
168 (8.385 %)Microsoft Certification
258 (7.152 %)MCSE
352 (6.412 %)Degree
429 (3.576 %)MCP
519 (2.343 %)CCNA
519 (2.343 %)Cisco Certification
615 (1.850 %)HND
712 (1.480 %)HNC
89 (1.110 %)A+ Certification
95 (0.617 %)MCSA
95 (0.617 %)CCSP
95 (0.617 %)NVQ Level 3
104 (0.493 %)SCSA
112 (0.247 %)MOS
112 (0.247 %)Sun Certification
112 (0.247 %)ITIL Certification
112 (0.247 %)ECDL
112 (0.247 %)SCNA
121 (0.123 %)MCDST
121 (0.123 %)CCSE
Quality Assurance & Compliance
157 (7.028 %)SLA
24 (0.493 %)Sarbanes-Oxley
24 (0.493 %)QA
System Software
1123 (15.17 %)Active Directory
29 (1.110 %)Backup Exec
38 (0.986 %)NetBackup
46 (0.740 %)Terminal Services
53 (0.370 %)ISA Server
62 (0.247 %)VMware ESX
62 (0.247 %)MetaFrame
62 (0.247 %)Squid
62 (0.247 %)BlackBerry Internet Service
62 (0.247 %)VMware Server
71 (0.123 %)Microsoft Virtual Server
71 (0.123 %)Citrix Presentation Server
Systems Management
116 (1.973 %)Systems Management Server (SMS)
215 (1.850 %)OpenView
314 (1.726 %)Unicenter
314 (1.726 %)Tivoli
413 (1.603 %)OVSD
510 (1.233 %)BMC PATROL
65 (0.617 %)Legato
65 (0.617 %)NNM
65 (0.617 %)OVOW
65 (0.617 %)OVPI
65 (0.617 %)MAILsweeper
74 (0.493 %)EMC NetWorker
74 (0.493 %)MOM
74 (0.493 %)ZENworks
83 (0.370 %)Norton AntiVirus
92 (0.247 %)BMC Performance Manager
92 (0.247 %)OVPM
101 (0.123 %)DiskXtender
101 (0.123 %)SCCM
101 (0.123 %)Netcool
Vendors
1207 (25.52 %)Microsoft
2153 (18.87 %)Oracle
365 (8.015 %)Citrix
443 (5.302 %)Cisco
536 (4.439 %)Novell
635 (4.316 %)HP
729 (3.576 %)Lotus
823 (2.836 %)Business Objects
920 (2.466 %)Cognos
920 (2.466 %)VMware
1018 (2.219 %)VERITAS
1117 (2.096 %)Sybase
1216 (1.973 %)Remedy
1216 (1.973 %)Altiris
1216 (1.973 %)LANDesk
1314 (1.726 %)CheckPoint
1314 (1.726 %)Novadigm
1314 (1.726 %)CA
1413 (1.603 %)IBM
1512 (1.480 %)Sun
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