The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 5 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 137 108 103
Rank change year-on-year
-29 -5
Permanent jobs requiring a Support Analyst 88 119 134
As % of all permanent IT jobs located in Berkshire 1.64% 2.08% 2.51%
As % of the Job Titles category 1.77% 2.23% 2.67%
Number of salaries quoted 75 107 112
Average salary £28,750 £27,500 £32,500
Average salary % change year-on-year
+4.54% -15.38%
90% offered a salary of more than £21,750 £22,000 £22,500
10% offered a salary of more than £46,250 £43,500 £45,000
UK excluding London average salary £27,000 £27,500 £27,500
% change year-on-year
-1.81% -
Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4979 5342 5021
As % of all permanent IT jobs located in Berkshire 92.62% 93.26% 94.18%
Number of salaries quoted 3681 3896 3946
Average salary £50,000 £45,000 £44,000
Average salary % change year-on-year
+11.11% +2.27%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £70,000 £62,500 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Berkshire

Support Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Berkshire region.

Support Analyst Salary Trend in Berkshire

Support Analyst
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Berkshire region over the 3 months to 5 May 2015.

Support Analyst Salary Histogram in Berkshire

Support Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Berkshire region over the 3 months to 5 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading 0 38 £27,500 +2.80% 3
Maidenhead -2 11 £31,000 +40.90% 2
Slough -10 9 £27,500 +1.85% 2
Newbury +12 8 £30,000 -6.25%
Bracknell +5 8 £33,750 -32.50% 1
Windsor - 2 £24,500 -
Hungerford -12 1 £24,000 -7.69%
Wokingham - 1 £29,000 - 1
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills in Berkshire

For the 6 months to 5 May 2015, IT jobs across the Berkshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 89 (46.84%) Windows
2 72 (37.89%) Microsoft
3 66 (34.74%) SQL
4 46 (24.21%) ITIL
4 46 (24.21%) Active Directory
5 39 (20.53%) MS Office
5 39 (20.53%) MS Excel
6 34 (17.89%) SQL Server
7 33 (17.37%) Linux
8 30 (15.79%) Finance
9 26 (13.68%) Windows 7
9 26 (13.68%) Analytical Skills
10 24 (12.63%) DNS
11 22 (11.58%) VMware
12 21 (11.05%) Service Delivery
12 21 (11.05%) Microsoft Certification
12 21 (11.05%) MS Exchange
13 20 (10.53%) Degree
14 19 (10.00%) Java
15 18 (9.47%) Windows Server 2008
16 17 (8.95%) Cisco
17 16 (8.42%) TCP/IP
17 16 (8.42%) Citrix
17 16 (8.42%) SLA
17 16 (8.42%) MCSE
17 16 (8.42%) SCCM
17 16 (8.42%) VMware Infrastructure
17 16 (8.42%) Hyper-V
18 14 (7.37%) Incident Management
18 14 (7.37%) Oracle

Support Analyst
Top Related IT Skills in Berkshire by Category

For the 6 months to 5 May 2015, IT jobs across the Berkshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (11.05%) MS Exchange
2 11 (5.79%) SharePoint
3 10 (5.26%) Exchange Server 2010
4 9 (4.74%) IIS
5 7 (3.68%) IBM Notes
6 6 (3.16%) Exchange Server 2007
6 6 (3.16%) Lync
7 5 (2.63%) Lotus Domino
8 4 (2.11%) Exchange Server 2013
9 3 (1.58%) JBoss
10 2 (1.05%) Apache
10 2 (1.05%) SAS
10 2 (1.05%) Site Server
10 2 (1.05%) Blackberry Enterprise Server
10 2 (1.05%) SharePoint Server
10 2 (1.05%) MS Project Server
11 1 (0.53%) Joomla!
11 1 (0.53%) WebSphere
11 1 (0.53%) Exchange Server 2003
11 1 (0.53%) Tomcat
Applications
1 39 (20.53%) MS Office
1 39 (20.53%) MS Excel
2 2 (1.05%) SPSS
2 2 (1.05%) MS Project
2 2 (1.05%) Spreadsheet
3 1 (0.53%) MS PowerPoint
3 1 (0.53%) MS Visio
Business Applications
1 7 (3.68%) Agresso
2 6 (3.16%) BusinessWare
3 2 (1.05%) SAP Oil and Gas
3 2 (1.05%) assyst
3 2 (1.05%) GoldMine
4 1 (0.53%) Dynamics CRM
Cloud Services
1 6 (3.16%) SaaS
2 5 (2.63%) Amazon AWS
2 5 (2.63%) Office 365
3 4 (2.11%) Google Apps
Communications & Networking
1 24 (12.63%) DNS
2 16 (8.42%) TCP/IP
3 13 (6.84%) LAN
4 11 (5.79%) VPN
5 10 (5.26%) WAN
6 8 (4.21%) DHCP
6 8 (4.21%) SAN
6 8 (4.21%) Internet
6 8 (4.21%) IP Telephony
7 7 (3.68%) Firewall
8 5 (2.63%) SSH
8 5 (2.63%) Broadband
8 5 (2.63%) PuTTY
9 4 (2.11%) iSCSI
9 4 (2.11%) NAS
9 4 (2.11%) Fibre Channel
10 3 (1.58%) Cisco IPT
10 3 (1.58%) Cisco IOS
11 2 (1.05%) Wireless
11 2 (1.05%) Ethernet
Database & Business Intelligence
1 34 (17.89%) SQL Server
2 11 (5.79%) PostgreSQL
3 10 (5.26%) SQL Server Reporting Services
4 7 (3.68%) SQL Server Integration Services
5 6 (3.16%) Crystal Reports
6 5 (2.63%) SQL Server 2008
7 4 (2.11%) SQL Server 2005
8 2 (1.05%) MySQL
8 2 (1.05%) Relational Database
9 1 (0.53%) Big Data
9 1 (0.53%) MS Access
9 1 (0.53%) RDBMS
9 1 (0.53%) DB2
Development Applications
1 4 (2.11%) Selenium
1 4 (2.11%) WebDriver
2 1 (0.53%) Jenkins
2 1 (0.53%) Visual Studio
2 1 (0.53%) Oracle Forms
2 1 (0.53%) Subversion
2 1 (0.53%) Maven
General
1 30 (15.79%) Finance
2 8 (4.21%) Marketing
3 7 (3.68%) Banking
4 6 (3.16%) Retail
4 6 (3.16%) Back Office
4 6 (3.16%) Telecoms
5 4 (2.11%) Automotive
6 3 (1.58%) Manufacturing
7 2 (1.05%) Electronics
7 2 (1.05%) French Language
7 2 (1.05%) Investment Banking
8 1 (0.53%) Music Industry
8 1 (0.53%) German Language
8 1 (0.53%) Advertising
8 1 (0.53%) Publishing
8 1 (0.53%) Games
8 1 (0.53%) Law
8 1 (0.53%) Legal
Libraries, Frameworks & Software Standards
1 8 (4.21%) .NET
2 7 (3.68%) Web Services
3 5 (2.63%) ASP.NET
4 4 (2.11%) WCF
4 4 (2.11%) AngularJS
5 2 (1.05%) XML
6 1 (0.53%) WinForms
6 1 (0.53%) Ajax
6 1 (0.53%) JSP
6 1 (0.53%) J2EE
6 1 (0.53%) HTML
Miscellaneous
1 26 (13.68%) Analytical Skills
2 11 (5.79%) Computer Science
3 7 (3.68%) Enterprise Software
4 4 (2.11%) Blackberry
4 4 (2.11%) EqualLogic
5 3 (1.58%) Social Media
5 3 (1.58%) PKI
5 3 (1.58%) Thin Client
5 3 (1.58%) Mathematics
5 3 (1.58%) Fat Client
5 3 (1.58%) User Experience
6 2 (1.05%) iPad
6 2 (1.05%) Digital Media
6 2 (1.05%) DTV
6 2 (1.05%) GIS
6 2 (1.05%) Client/Server
6 2 (1.05%) NHS
6 2 (1.05%) Replication
6 2 (1.05%) Clustering
7 1 (0.53%) Management Information System
Operating Systems
1 89 (46.84%) Windows
2 33 (17.37%) Linux
3 26 (13.68%) Windows 7
4 18 (9.47%) Windows Server 2008
5 9 (4.74%) Windows XP
6 7 (3.68%) UNIX
7 6 (3.16%) Windows Server 2012
7 6 (3.16%) Windows Server 2003
7 6 (3.16%) AIX
8 5 (2.63%) Windows 8
9 2 (1.05%) Windows 2000
9 2 (1.05%) Windows Vista
9 2 (1.05%) Windows 2000 Server
10 1 (0.53%) Mac OS
Processes & Methodologies
1 46 (24.21%) ITIL
2 21 (11.05%) Service Delivery
3 14 (7.37%) Incident Management
4 12 (6.32%) Time Management
5 11 (5.79%) Migration
6 10 (5.26%) Business Intelligence
7 8 (4.21%) Service Management
8 7 (3.68%) ITSM
8 7 (3.68%) Project Management
8 7 (3.68%) Change Management
8 7 (3.68%) ERP
8 7 (3.68%) ETL
8 7 (3.68%) Root Cause Analysis
9 6 (3.16%) Data Mapping
9 6 (3.16%) Data Management
9 6 (3.16%) DevOps
10 5 (2.63%) Digital Marketing
10 5 (2.63%) Product Management
10 5 (2.63%) Analytics
10 5 (2.63%) CRM
Programming Languages
1 66 (34.74%) SQL
2 19 (10.00%) Java
3 8 (4.21%) C#
3 8 (4.21%) T-SQL
4 7 (3.68%) PowerShell
5 6 (3.16%) JavaScript
6 5 (2.63%) C++
6 5 (2.63%) VB
6 5 (2.63%) Python
7 3 (1.58%) VB.NET
8 2 (1.05%) VBScript
8 2 (1.05%) VB6
9 1 (0.53%) Pascal
9 1 (0.53%) VBA
9 1 (0.53%) Delphi
9 1 (0.53%) PHP
Qualifications
1 21 (11.05%) Microsoft Certification
2 20 (10.53%) Degree
3 16 (8.42%) MCSE
4 10 (5.26%) MCP
5 8 (4.21%) MCSA
6 7 (3.68%) Cisco Certification
7 6 (3.16%) ITIL Certification
8 5 (2.63%) CCSA
8 5 (2.63%) Security Cleared
9 4 (2.11%) CCNA
10 3 (1.58%) PRINCE2 Certification
10 3 (1.58%) BC Cleared
11 2 (1.05%) DV Cleared
11 2 (1.05%) SC Cleared
11 2 (1.05%) MOS
11 2 (1.05%) MCITP
11 2 (1.05%) ITIL Foundation Certificate
12 1 (0.53%) AAT
12 1 (0.53%) MCDST
12 1 (0.53%) MCTS
Quality Assurance & Compliance
1 16 (8.42%) SLA
2 2 (1.05%) HL7
System Software
1 46 (24.21%) Active Directory
2 16 (8.42%) VMware Infrastructure
2 16 (8.42%) Hyper-V
3 9 (4.74%) vSphere
4 5 (2.63%) VMware ESX
5 4 (2.11%) Samba
5 4 (2.11%) VMware ESXi
6 2 (1.05%) XenApp
7 1 (0.53%) VMware Workstation
7 1 (0.53%) Microsoft App-V
7 1 (0.53%) Microsoft Virtual Server
7 1 (0.53%) BitLocker
Systems Management
1 16 (8.42%) SCCM
2 4 (2.11%) Puppet
2 4 (2.11%) ARCserve
2 4 (2.11%) Backup Exec
3 2 (1.05%) OpenView Configuration Management
4 1 (0.53%) SCSM
Vendors
1 72 (37.89%) Microsoft
2 22 (11.58%) VMware
3 17 (8.95%) Cisco
4 16 (8.42%) Citrix
5 14 (7.37%) Oracle
6 13 (6.84%) HP
7 10 (5.26%) Apple
8 7 (3.68%) Google
8 7 (3.68%) Lotus
9 6 (3.16%) Ab Initio
9 6 (3.16%) Vitria
9 6 (3.16%) webMethods
9 6 (3.16%) IBM
10 5 (2.63%) Sage
10 5 (2.63%) Sophos
10 5 (2.63%) Synopsys
11 4 (2.11%) Remedy
11 4 (2.11%) CheckPoint
11 4 (2.11%) Avaya
11 4 (2.11%) Dell
Reading, Berkshire
AOMi
Salary: Competitive
Posted: 10 hours ago
Reading, Berkshire
Haybrook IT Resourcing Ltd
Salary: From £22,000 to £40,000 per annum + Benefits
Posted: 10 hours ago
Berkshire
Nigel Frank International Limited - Newcastle
Salary: £30000 - £35000 per annum + Benefits
Posted: 16 hours ago
Slough, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £21000 - £26000 per annum + Benefits
Posted: 4 days ago
Slough, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £21000 - £26000 per annum + Benefits
Posted: 4 days ago
Maidenhead, Berkshire
Redrock Consulting Ltd
Salary: £20000 - £30000 per annum + excellent training
Posted: 4 days ago
Reading, Berkshire
Hudson IT
Salary: £3000 - £38000 per annum + Bonus+Package
Posted: 5 days ago
Maidenhead
Nigel Frank International Limited - Newcastle
Salary: £35000 - £40000 per annum
Posted: 5 days ago
Wokingham, Berkshire
Ashdown IT
Salary: £25000 - £33000 per annum + benefits
Posted: 5 days ago
Thatcham, Berkshire
Millshill Recruitment Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 6 days ago
Berkshire
Nigel Frank International Limited - Newcastle
Salary: £50000 - £60000 per annum + Benefits
Posted: 11 days ago