The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Support Analyst
Rank 116 100 110
Rank change year-on-year
-16 +10
Permanent jobs requiring a Support Analyst 118 135 115
As % of all permanent IT jobs located in Berkshire 1.98% 2.27% 2.15%
As % of the Job Titles category 2.14% 2.44% 2.27%
Number of salaries quoted 96 121 103
Average salary £27,000 £33,500 £29,000
Average salary % change year-on-year
-19.40% +15.51%
90% offered a salary of more than £21,000 £22,500 £20,000
10% offered a salary of more than £45,000 £44,250 £42,500
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5522 5536 5064
As % of all permanent IT jobs located in Berkshire 92.54% 93.23% 94.53%
Number of salaries quoted 3798 4229 4149
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,000 £26,500 £27,500
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Berkshire

Support Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Berkshire region.

Support Analyst Salary Trend in Berkshire

Support Analyst
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Berkshire region over the 3 months to 24 October 2014.

Support Analyst Salary Histogram in Berkshire

Support Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Berkshire region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -9 36 £25,400 -27.42% 6
Slough -5 18 £23,500 -27.69% 2
Bracknell 0 14 £25,000 +8.69%
Maidenhead -14 10 £27,750 -17.16% 4
Newbury +7 9 £28,000 -5.08% 1
Windsor - 7 £26,000 -
Wokingham 0 3 £35,000 +48.93% 2
Hungerford - 2 - - 4
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills in Berkshire

For the 6 months to 24 October 2014, IT jobs across the Berkshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 166 (63.12%) Windows
2 88 (33.46%) Microsoft
3 74 (28.14%) MS Excel
4 67 (25.48%) Active Directory
5 64 (24.33%) ITIL
6 63 (23.95%) SQL
7 61 (23.19%) MS Office
8 49 (18.63%) SQL Server
9 46 (17.49%) Linux
10 45 (17.11%) VMware
10 45 (17.11%) Windows Server 2008
11 44 (16.73%) Windows 7
11 44 (16.73%) SLA
12 42 (15.97%) TCP/IP
12 42 (15.97%) Windows Server 2003
13 34 (12.93%) VMware Infrastructure
14 33 (12.55%) Windows Server 2012
14 33 (12.55%) Finance
14 33 (12.55%) Windows XP
14 33 (12.55%) Oracle
15 31 (11.79%) Degree
16 29 (11.03%) Microsoft Certification
17 28 (10.65%) MS Exchange
18 25 (9.51%) DNS
18 25 (9.51%) Service Management
19 24 (9.13%) UNIX
20 23 (8.75%) Firewall
21 22 (8.37%) VPN
21 22 (8.37%) DHCP
22 20 (7.60%) Apache

Support Analyst
Top Related IT Skills in Berkshire by Category

For the 6 months to 24 October 2014, IT jobs across the Berkshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (10.65%) MS Exchange
2 20 (7.60%) Apache
2 20 (7.60%) IIS
2 20 (7.60%) Exchange Server 2010
3 16 (6.08%) Exchange Server 2007
4 13 (4.94%) Lync
5 7 (2.66%) IBM Notes
5 7 (2.66%) Lotus Domino
6 5 (1.90%) Tomcat
6 5 (1.90%) SharePoint
6 5 (1.90%) WebSphere
6 5 (1.90%) Blackberry Enterprise Server
7 4 (1.52%) Exchange Server 2003
8 3 (1.14%) IBM HTTP Server
8 3 (1.14%) Oracle HTTP Server
8 3 (1.14%) Exchange Server 2013
9 2 (0.76%) WebLogic
9 2 (0.76%) JBoss
9 2 (0.76%) SharePoint Server
10 1 (0.38%) MS Project Server
Applications
1 74 (28.14%) MS Excel
2 61 (23.19%) MS Office
3 5 (1.90%) MS Visio
4 4 (1.52%) MS PowerPoint
5 3 (1.14%) AutoCAD
5 3 (1.14%) MS Project
Business Applications
1 1 (0.38%) Oracle Financials
1 1 (0.38%) Oracle 11i
1 1 (0.38%) SAP PP
1 1 (0.38%) Oracle EBS
1 1 (0.38%) SAP Oil and Gas
1 1 (0.38%) Dynamics AX
1 1 (0.38%) Oracle General Ledger
1 1 (0.38%) Oracle EBS R12
1 1 (0.38%) Oracle Payables
1 1 (0.38%) Oracle Receivables
1 1 (0.38%) Oracle Assets
Cloud Services
1 10 (3.80%) SaaS
2 2 (0.76%) Cloud Computing
Communications & Networking
1 42 (15.97%) TCP/IP
2 25 (9.51%) DNS
3 23 (8.75%) Firewall
4 22 (8.37%) VPN
4 22 (8.37%) DHCP
5 14 (5.32%) Internet
6 12 (4.56%) SSL
7 8 (3.04%) LAN
8 6 (2.28%) HTTP
9 5 (1.90%) SAN
9 5 (1.90%) PBX
9 5 (1.90%) WAN
10 3 (1.14%) Structured Cabling
11 2 (0.76%) Fibre Channel
11 2 (0.76%) NAS
11 2 (0.76%) Ethernet
11 2 (0.76%) FTP
11 2 (0.76%) DMZ
11 2 (0.76%) HTTPS
11 2 (0.76%) iSCSI
Database & Business Intelligence
1 49 (18.63%) SQL Server
2 19 (7.22%) SQL Server Reporting Services
3 9 (3.42%) Crystal Reports
4 8 (3.04%) DB2
5 7 (2.66%) Relational Database
6 6 (2.28%) RDBMS
7 3 (1.14%) SQL Server 2005
8 2 (0.76%) Oracle Database
8 2 (0.76%) SQL Server Analysis Services
8 2 (0.76%) SQL Server 2008
8 2 (0.76%) SQL Server 2012
9 1 (0.38%) Oracle ODI
9 1 (0.38%) MySQL
9 1 (0.38%) SQL Server Integration Services
9 1 (0.38%) SAP BW
9 1 (0.38%) DataStage
9 1 (0.38%) SQLPlus
9 1 (0.38%) PostgreSQL
9 1 (0.38%) Microsoft Analysis Services
Development Applications
1 2 (0.76%) Talend Open Studio
2 1 (0.38%) Jenkins
2 1 (0.38%) SQL Server Management Studio (SSMS)
2 1 (0.38%) Oracle Forms
2 1 (0.38%) Subversion
2 1 (0.38%) Maven
General
1 33 (12.55%) Finance
2 13 (4.94%) French Language
3 6 (2.28%) Telecoms
4 5 (1.90%) Marketing
4 5 (1.90%) Financial Institution
4 5 (1.90%) Electronics
5 4 (1.52%) Retail
6 3 (1.14%) Manufacturing
7 2 (0.76%) Advertising
7 2 (0.76%) Banking
7 2 (0.76%) General Ledger
7 2 (0.76%) Automotive
8 1 (0.38%) Legal
Libraries, Frameworks & Software Standards
1 12 (4.56%) HTML
1 12 (4.56%) .NET
2 9 (3.42%) CSS
3 7 (2.66%) Web Services
4 6 (2.28%) XML
5 5 (1.90%) J2EE
6 3 (1.14%) ASP.NET
6 3 (1.14%) WebSphere MQ
7 2 (0.76%) Flash
8 1 (0.38%) MSMQ
8 1 (0.38%) COM
8 1 (0.38%) Middleware
8 1 (0.38%) JSON
8 1 (0.38%) Software Packaging
8 1 (0.38%) jQuery
8 1 (0.38%) ASP.NET MVC
8 1 (0.38%) XPages
8 1 (0.38%) ASP.NET MVC 4
8 1 (0.38%) JSP
Miscellaneous
1 18 (6.84%) Analytical Skills
2 16 (6.08%) Management Information System
3 15 (5.70%) Computer Science
4 9 (3.42%) Blackberry
5 6 (2.28%) Mathematics
6 4 (1.52%) Thin Client
6 4 (1.52%) Fat Client
7 3 (1.14%) Data Integration
7 3 (1.14%) Social Media
7 3 (1.14%) Enterprise Software
8 2 (0.76%) EqualLogic
8 2 (0.76%) Performance Metrics
8 2 (0.76%) Mobile App
8 2 (0.76%) iPhone
8 2 (0.76%) Smartphone
9 1 (0.38%) DTV
9 1 (0.38%) Open Source
Operating Systems
1 166 (63.12%) Windows
2 46 (17.49%) Linux
3 45 (17.11%) Windows Server 2008
4 44 (16.73%) Windows 7
5 42 (15.97%) Windows Server 2003
6 33 (12.55%) Windows XP
6 33 (12.55%) Windows Server 2012
7 24 (9.13%) UNIX
8 8 (3.04%) Android
8 8 (3.04%) Windows 8
9 5 (1.90%) Windows Vista
10 4 (1.52%) Windows 2000
11 3 (1.14%) VMS
12 2 (0.76%) Windows Mobile
13 1 (0.38%) Mac OS X
13 1 (0.38%) Mac OS
Processes & Methodologies
1 64 (24.33%) ITIL
2 25 (9.51%) Service Management
3 16 (6.08%) Service Delivery
3 16 (6.08%) ITSM
4 11 (4.18%) Stakeholder Management
5 9 (3.42%) Incident Management
5 9 (3.42%) CRM
6 8 (3.04%) Agile Software Development
6 8 (3.04%) Release Management
6 8 (3.04%) Mobile Device Management
7 7 (2.66%) Root Cause Analysis
8 6 (2.28%) Time Management
9 5 (1.90%) Business Intelligence
9 5 (1.90%) Change Control
10 4 (1.52%) Waterfall
10 4 (1.52%) E-Commerce
10 4 (1.52%) RUP
10 4 (1.52%) ETL
10 4 (1.52%) Web Development
11 3 (1.14%) Load Balancing
Programming Languages
1 63 (23.95%) SQL
2 10 (3.80%) C#
3 8 (3.04%) JavaScript
4 7 (2.66%) Java
5 6 (2.28%) Shell Script
6 4 (1.52%) AWK
6 4 (1.52%) Korn
6 4 (1.52%) T-SQL
6 4 (1.52%) VB.NET
6 4 (1.52%) Bash Shell
6 4 (1.52%) sed
7 3 (1.14%) PowerShell
7 3 (1.14%) C++
7 3 (1.14%) Perl
8 2 (0.76%) VBA
8 2 (0.76%) VB
9 1 (0.38%) Python
9 1 (0.38%) X++
9 1 (0.38%) Ruby
9 1 (0.38%) PHP
Qualifications
1 31 (11.79%) Degree
2 29 (11.03%) Microsoft Certification
3 20 (7.60%) MCITP
4 18 (6.84%) MCSE
5 13 (4.94%) MCSA
6 12 (4.56%) CCNA
6 12 (4.56%) Cisco Certification
7 11 (4.18%) MCP
8 9 (3.42%) MCTS
8 9 (3.42%) Security Cleared
9 8 (3.04%) SC Cleared
9 8 (3.04%) VMware Certified Professional (VCP)
10 6 (2.28%) DV Cleared
11 5 (1.90%) ITIL Certification
12 3 (1.14%) A+ Certification
12 3 (1.14%) CCNP
13 2 (0.76%) ITIL Foundation Certificate
13 2 (0.76%) Security+ Certification
14 1 (0.38%) ACCA
14 1 (0.38%) CIMA
Quality Assurance & Compliance
1 44 (16.73%) SLA
2 1 (0.38%) JSP 440
System Software
1 67 (25.48%) Active Directory
2 34 (12.93%) VMware Infrastructure
3 6 (2.28%) VMware ESX
4 5 (1.90%) DFS Replication
4 5 (1.90%) vSphere
5 4 (1.52%) Tivoli Directory Server
5 4 (1.52%) Terminal Services
5 4 (1.52%) Hyper-V
6 2 (0.76%) VMware Server
6 2 (0.76%) VMware ESXi
7 1 (0.38%) XenApp
7 1 (0.38%) XenServer
7 1 (0.38%) XenDesktop
Systems Management
1 18 (6.84%) SCCM
2 11 (4.18%) Oracle Enterprise Manager
3 4 (1.52%) Tivoli
3 4 (1.52%) DameWare
4 3 (1.14%) HP Data Protector
5 2 (0.76%) ARCserve
5 2 (0.76%) Backup Exec
6 1 (0.38%) OpenView Configuration Management
Vendors
1 88 (33.46%) Microsoft
2 45 (17.11%) VMware
3 33 (12.55%) Oracle
4 17 (6.46%) Cisco
5 15 (5.70%) Citrix
6 12 (4.56%) IBM
7 10 (3.80%) Dell
8 7 (2.66%) SAP
8 7 (2.66%) HP
8 7 (2.66%) Lotus
8 7 (2.66%) Apple
9 5 (1.90%) Ab Initio
10 4 (1.52%) Avaya
10 4 (1.52%) Sybase
11 2 (0.76%) CODA
11 2 (0.76%) CheckPoint
11 2 (0.76%) Sophos
11 2 (0.76%) Veeam
11 2 (0.76%) Kaseya
11 2 (0.76%) Talend
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £17000 - £18300 per annum + £1,200 DV allowance
Posted: Yesterday
Newbury
Recruitment Genius
Posted: Yesterday
Maidenhead, Berkshire
Redrock Consulting Ltd
Salary: £24000 - £30000 per annum + excellent training
Posted: Yesterday
Reading, Berkshire
Certes Computing Ltd
Salary: £28000 - £32000 per annum
Posted: Yesterday
Maidenhead, Berkshire
Talent International
Salary: £25000.00 - £32000.00 per annum
Posted: 3 days ago
Hungerford, Berkshire
CDK Group
Salary: Competitive
Posted: 3 days ago
Hungerford, Berkshire
CDK Group
Salary: Negotiable
Posted: 3 days ago
Slough, Berkshire
Coal IT Services
Salary: From £20,000 to £22,000 per annum Plus Bens + Bonus
Posted: 3 days ago
Slough
Claremont Consulting Limited
Salary: £22000 - £25000 per annum + 25% shift allowance
Posted: 4 days ago
Reading, Berkshire
CV Screen Ltd
Salary: to £22,000 + Benefits
Posted: 4 days ago
Maidenhead, Berkshire
Capita Resourcing - IT Resourcing
Salary: £24000 - £30000 per annum + Benefits
Posted: 4 days ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £40000 - £55000 per annum + Benefits Package
Posted: 5 days ago
Maidenhead
Fixed Recruitment
Salary: £25000 - £35000 per annum + Excellent Benefits
Posted: 7 days ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £40000 - £50000 per annum + Private Healthcare & Pension
Posted: 9 days ago
Wokingham
Interquest - IQ ESM
Salary: £43000 - £47500 per annum
Posted: 15 days ago
Hungerford
CDK Group
Salary: Negotiable
Posted: 21 days ago
Hungerford
CDK Group
Salary: Competitive
Posted: 21 days ago
Wokingham
Interquest - IQ ESM
Salary: £43000 - £47500 per annum
Posted: 26 days ago