The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Berkshire region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 81 76 106
Rank change year-on-year
-5 +30
Permanent jobs requiring a Support Analyst 144 171 146
As % of all permanent IT jobs located in Berkshire 2.61% 3.12% 2.44%
As % of the Job Titles category 2.81% 3.34% 2.58%
Number of salaries quoted 123 167 114
Average salary £26,500 £35,000 £34,000
Average salary % change year-on-year
-24.28% +2.94%
90% offered a salary of more than £22,100 £20,650 £22,500
10% offered a salary of more than £37,500 £47,000 £42,500
UK excluding London average salary £27,000 £27,500 £30,000
% change year-on-year
-1.81% -8.33%
Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5130 5113 5656
As % of all permanent IT jobs located in Berkshire 92.93% 93.27% 94.41%
Number of salaries quoted 3673 4068 4762
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £25,500 £25,000 £27,500
10% offered a salary of more than £67,500 £60,000 £65,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
South East

Support Analyst
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Berkshire

Support Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Berkshire region.

Support Analyst Salary Trend in Berkshire

Support Analyst
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Berkshire region over the 3 months to 23 July 2014.

Support Analyst Salary Histogram in Berkshire

Support Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Berkshire region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newbury +30 43 £25,000 -13.79% 1
Reading -40 23 £26,000 +4.00% 3
Slough +11 21 £25,500 -45.74% 2
Maidenhead -16 14 £24,000 -31.42% 3
Bracknell -10 10 £26,000 -13.33%
Wokingham 0 2 £23,000 -16.36%
Windsor - 1 £27,500 - 1
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills in Berkshire

For the 6 months to 23 July 2014, IT jobs across the Berkshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 162 (63.04%) Windows
2 106 (41.25%) Microsoft
3 89 (34.63%) MS Excel
4 71 (27.63%) SQL
4 71 (27.63%) ITIL
4 71 (27.63%) Active Directory
5 63 (24.51%) MS Office
6 52 (20.23%) SQL Server
7 45 (17.51%) VMware
8 42 (16.34%) Windows XP
9 37 (14.40%) SLA
10 34 (13.23%) Finance
10 34 (13.23%) Windows 7
11 32 (12.45%) TCP/IP
12 30 (11.67%) Windows Server 2008
13 29 (11.28%) Windows Server 2003
14 28 (10.89%) Linux
14 28 (10.89%) Degree
15 27 (10.51%) VMware Infrastructure
15 27 (10.51%) Firewall
16 26 (10.12%) Citrix
17 25 (9.73%) Service Management
18 23 (8.95%) MS Exchange
18 23 (8.95%) IIS
19 22 (8.56%) Oracle
20 21 (8.17%) DNS
21 20 (7.78%) Cisco
21 20 (7.78%) DHCP
21 20 (7.78%) Windows Server 2012
22 19 (7.39%) Service Delivery

Support Analyst
Top Related IT Skills in Berkshire by Category

For the 6 months to 23 July 2014, IT jobs across the Berkshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (8.95%) IIS
1 23 (8.95%) MS Exchange
2 13 (5.06%) Lync
3 10 (3.89%) Exchange Server 2007
3 10 (3.89%) IBM Notes
3 10 (3.89%) Lotus Domino
4 9 (3.50%) SharePoint
4 9 (3.50%) Exchange Server 2010
5 5 (1.95%) Apache
6 4 (1.56%) Blackberry Enterprise Server
7 2 (0.78%) Tomcat
7 2 (0.78%) MS Project Server
7 2 (0.78%) SharePoint Server
8 1 (0.39%) WebSphere
8 1 (0.39%) JCAPS
8 1 (0.39%) Exchange Server 2013
8 1 (0.39%) Exchange Server 2003
8 1 (0.39%) WebLogic
Applications
1 89 (34.63%) MS Excel
2 63 (24.51%) MS Office
3 6 (2.33%) MS PowerPoint
4 4 (1.56%) MS Visio
5 3 (1.17%) AutoCAD
6 2 (0.78%) MS Project
Business Applications
1 3 (1.17%) Dynamics CRM
2 1 (0.39%) SAP PP
2 1 (0.39%) SAP Oil and Gas
Cloud Services
1 11 (4.28%) SaaS
2 2 (0.78%) Cloud Computing
3 1 (0.39%) Office 365
Communications & Networking
1 32 (12.45%) TCP/IP
2 27 (10.51%) Firewall
3 21 (8.17%) DNS
4 20 (7.78%) DHCP
5 18 (7.00%) VPN
6 12 (4.67%) Internet
6 12 (4.67%) LAN
7 9 (3.50%) WAN
8 4 (1.56%) Ethernet
8 4 (1.56%) SAN
9 3 (1.17%) IP Telephony
9 3 (1.17%) Cisco IPT
9 3 (1.17%) Structured Cabling
10 2 (0.78%) Wireless
10 2 (0.78%) FTP
10 2 (0.78%) HTTP
10 2 (0.78%) HTTPS
11 1 (0.39%) MPLS
11 1 (0.39%) OSPF
11 1 (0.39%) VRRP
Database & Business Intelligence
1 52 (20.23%) SQL Server
2 17 (6.61%) SQL Server Reporting Services
3 15 (5.84%) Relational Database
4 8 (3.11%) Crystal Reports
5 6 (2.33%) Cognos Impromptu
5 6 (2.33%) SQL Server 2008
6 5 (1.95%) RDBMS
7 3 (1.17%) QlikView
8 2 (0.78%) SQL Server 2012
8 2 (0.78%) Oracle Database
8 2 (0.78%) DB2
9 1 (0.39%) SQL Server 2005
9 1 (0.39%) SQL Server Integration Services
9 1 (0.39%) DataStage
9 1 (0.39%) Microsoft Analysis Services
9 1 (0.39%) MySQL
9 1 (0.39%) Oracle ODI
9 1 (0.39%) SQL Server Analysis Services
Development Applications
1 9 (3.50%) SQL Server Management Studio (SSMS)
2 2 (0.78%) Oracle Forms
2 2 (0.78%) Talend Open Studio
General
1 34 (13.23%) Finance
2 13 (5.06%) French Language
3 8 (3.11%) Telecoms
4 7 (2.72%) Electronics
5 6 (2.33%) Retail
6 5 (1.95%) Financial Institution
7 3 (1.17%) Manufacturing
7 3 (1.17%) Marketing
8 2 (0.78%) Advertising
8 2 (0.78%) General Ledger
9 1 (0.39%) Pharmaceutical
9 1 (0.39%) Dutch Language
9 1 (0.39%) German Language
Libraries, Frameworks & Software Standards
1 18 (7.00%) HTML
2 13 (5.06%) .NET
3 8 (3.11%) XML
4 6 (2.33%) CSS
4 6 (2.33%) JSON
4 6 (2.33%) XPages
4 6 (2.33%) Web Services
5 2 (0.78%) Flash
5 2 (0.78%) SOAP
5 2 (0.78%) J2EE
6 1 (0.39%) ASP.NET
6 1 (0.39%) COM
6 1 (0.39%) XSLT
6 1 (0.39%) MSMQ
6 1 (0.39%) Middleware
6 1 (0.39%) jQuery
6 1 (0.39%) ASP.NET MVC
6 1 (0.39%) ASP.NET MVC 4
Miscellaneous
1 14 (5.45%) Computer Science
2 11 (4.28%) Management Information System
3 5 (1.95%) Blackberry
4 4 (1.56%) Data Integration
5 3 (1.17%) Thin Client
5 3 (1.17%) Fat Client
6 2 (0.78%) Speech Recognition
6 2 (0.78%) GIS
6 2 (0.78%) Social Media
6 2 (0.78%) Mobile App
6 2 (0.78%) Mathematics
7 1 (0.39%) FMCG
7 1 (0.39%) iPhone
7 1 (0.39%) EqualLogic
7 1 (0.39%) DTV
7 1 (0.39%) Smartphone
Operating Systems
1 162 (63.04%) Windows
2 42 (16.34%) Windows XP
3 34 (13.23%) Windows 7
4 30 (11.67%) Windows Server 2008
5 29 (11.28%) Windows Server 2003
6 28 (10.89%) Linux
7 20 (7.78%) Windows Server 2012
8 15 (5.84%) UNIX
9 10 (3.89%) Windows 8
10 5 (1.95%) Android
11 3 (1.17%) Windows Mobile
11 3 (1.17%) Windows 2000
12 2 (0.78%) Solaris
13 1 (0.39%) AIX
13 1 (0.39%) HPUX
13 1 (0.39%) Mac OS X
13 1 (0.39%) Windows Vista
13 1 (0.39%) Red Hat Enterprise Linux
13 1 (0.39%) Mac OS
Processes & Methodologies
1 71 (27.63%) ITIL
2 25 (9.73%) Service Management
3 19 (7.39%) Service Delivery
4 14 (5.45%) CRM
5 13 (5.06%) Time Management
6 12 (4.67%) ITSM
7 9 (3.50%) Test Scripting
8 8 (3.11%) Change Control
9 6 (2.33%) Technical Analysis
9 6 (2.33%) Problem Management
10 5 (1.95%) Document Management
11 4 (1.56%) Web Development
11 4 (1.56%) Security Management
11 4 (1.56%) E-Commerce
11 4 (1.56%) ETL
12 3 (1.17%) Business Intelligence
12 3 (1.17%) PRINCE
12 3 (1.17%) Load Balancing
12 3 (1.17%) User Acceptance Testing
13 2 (0.78%) Mobile Device Management
Programming Languages
1 71 (27.63%) SQL
2 13 (5.06%) Java
3 10 (3.89%) VBA
4 9 (3.50%) C#
5 7 (2.72%) JavaScript
5 7 (2.72%) VB
6 6 (2.33%) PowerShell
7 5 (1.95%) T-SQL
8 3 (1.17%) C++
8 3 (1.17%) Perl
9 2 (0.78%) PL/SQL
9 2 (0.78%) VBScript
9 2 (0.78%) VB6
10 1 (0.39%) Shell Script
Qualifications
1 28 (10.89%) Degree
2 15 (5.84%) Microsoft Certification
3 13 (5.06%) MCITP
4 9 (3.50%) Cisco Certification
5 8 (3.11%) A+ Certification
5 8 (3.11%) MCSE
5 8 (3.11%) CCNA
6 7 (2.72%) MCP
6 7 (2.72%) MCSA
6 7 (2.72%) Security Cleared
7 6 (2.33%) SC Cleared
7 6 (2.33%) CCNP
8 4 (1.56%) Network+ Certification
9 3 (1.17%) DV Cleared
9 3 (1.17%) ITIL Certification
10 2 (0.78%) ITIL Foundation Certificate
10 2 (0.78%) MCTS
11 1 (0.39%) VMware Certified Professional (VCP)
11 1 (0.39%) ACCA
11 1 (0.39%) CIMA
Quality Assurance & Compliance
1 37 (14.40%) SLA
2 1 (0.39%) JSP 440
System Software
1 71 (27.63%) Active Directory
2 27 (10.51%) VMware Infrastructure
3 6 (2.33%) Hyper-V
4 5 (1.95%) XenApp
4 5 (1.95%) VMware ESX
4 5 (1.95%) XenDesktop
5 4 (1.56%) DFS Replication
6 3 (1.17%) vSphere
6 3 (1.17%) VMware ESXi
7 2 (0.78%) Terminal Services
8 1 (0.39%) VMware Server
8 1 (0.39%) XenServer
8 1 (0.39%) NFS
Systems Management
1 12 (4.67%) SCCM
2 11 (4.28%) Oracle Enterprise Manager
3 8 (3.11%) DameWare
4 1 (0.39%) Backup Exec
4 1 (0.39%) Norton AntiVirus
Vendors
1 106 (41.25%) Microsoft
2 45 (17.51%) VMware
3 26 (10.12%) Citrix
4 22 (8.56%) Oracle
5 20 (7.78%) Cisco
6 11 (4.28%) IBM
7 10 (3.89%) Lotus
8 8 (3.11%) SAP
9 4 (1.56%) Apple
10 3 (1.17%) Juniper
10 3 (1.17%) HP
10 3 (1.17%) CheckPoint
11 2 (0.78%) Sophos
11 2 (0.78%) Perforce
11 2 (0.78%) Aruba
11 2 (0.78%) Talend
11 2 (0.78%) Dell
11 2 (0.78%) JBoss
11 2 (0.78%) Sybase
11 2 (0.78%) CODA
Reading
Hays IT - Uk Posting account
Salary: £30000.00 - £40000.00 per annum + Benefits
Posted: Yesterday
Maidenhead
Hays IT - Uk Posting account
Salary: £20000.00 - £25000.00 per annum + Excellent
Posted: 4 days ago
Reading, Berkshire
CV Screen Ltd
Salary: £20k - 22k per year + Development and Training
Posted: 5 days ago
Slough, Berkshire
Senitor Associates
Salary: £45000 per annum
Posted: 6 days ago
Berkshire
Global Technology Solutions Ltd
Salary: £21800 - £23600 per annum
Posted: 6 days ago
Maidenhead
Recruitment Genius
Salary: £23000 - £26000 per annum
Posted: 15 days ago
Berkshire Wilts Oxon
Questor Resourcing
Salary: to £24k + VG Benefits
Posted: 20 days ago
Slough
Austin Fraser Limited
Salary: £25000.00 - £26000.00 per annum
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Maidenhead, Berkshire
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Salary: Up to £25,000 per annum
Posted: 26 days ago