The first table below looks at the demand for the Desktop Support role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Scotland region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Desktop Support
Rank 144 150 149
Rank change year-on-year
+6 -1
Permanent jobs requiring a Desktop Support 19 11 9
As % of all permanent IT jobs located in Scotland 0.52% 0.34% 0.29%
As % of the Job Titles category 0.55% 0.36% 0.31%
Number of salaries quoted 15 10 6
Average salary £35,000 £29,000 £27,000
Average salary % change year-on-year
+20.68% +7.40%
90% offered a salary of more than £24,400 £22,975 £25,500
10% offered a salary of more than £59,000 £35,000 £29,750
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3452 3075 2887
As % of all permanent IT jobs located in Scotland 94.81% 95.41% 92.65%
Number of salaries quoted 2241 2020 2015
Average salary £40,000 £40,799 £38,750
Average salary % change year-on-year
-1.95% +5.28%
90% offered a salary of more than £27,500 £29,000 £26,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Desktop Support
UK

Desktop Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Scotland

Desktop Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Scotland region.

Desktop Support Salary Trend in Scotland

Desktop Support
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Desktop Support across the Scotland region over the 3 months to 31 July 2014.

Desktop Support Salary Histogram in Scotland

Desktop Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the Scotland region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -7 10 £46,250 +32.14%
Glasgow -10 6 £24,750 +7.60%
Aberdeen +7 1 - - 1
North Lanarkshire - 1 - -
Argyll and Bute - 1 £27,500 -
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in Scotland

For the 6 months to 31 July 2014, IT jobs across the Scotland region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 28 (70.00%) Windows
2 23 (57.50%) Active Directory
3 16 (40.00%) Windows 7
4 14 (35.00%) MS Excel
5 13 (32.50%) Windows XP
6 10 (25.00%) MS Exchange
6 10 (25.00%) Lotus
6 10 (25.00%) Microsoft
7 9 (22.50%) MS Office
7 9 (22.50%) IBM Notes
8 8 (20.00%) VMware
8 8 (20.00%) ITIL
9 7 (17.50%) SLA
9 7 (17.50%) Citrix
9 7 (17.50%) Blackberry
9 7 (17.50%) Finance
10 6 (15.00%) Banking
10 6 (15.00%) Asset Management
10 6 (15.00%) SCCM
11 5 (12.50%) Incident Management
11 5 (12.50%) Windows Server 2008
11 5 (12.50%) Apple
11 5 (12.50%) SQL
12 4 (10.00%) VoIP
12 4 (10.00%) Linux
12 4 (10.00%) Dell
12 4 (10.00%) IBM
12 4 (10.00%) Microsoft Certification
12 4 (10.00%) Aerospace
12 4 (10.00%) Service Delivery

Desktop Support
Top Related IT Skills in Scotland by Category

For the 6 months to 31 July 2014, IT jobs across the Scotland region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (25.00%) MS Exchange
2 9 (22.50%) IBM Notes
3 2 (5.00%) Blackberry Enterprise Server
3 2 (5.00%) WorkSite
Applications
1 14 (35.00%) MS Excel
2 9 (22.50%) MS Office
3 2 (5.00%) MS PowerPoint
Communications & Networking
1 4 (10.00%) VoIP
2 3 (7.50%) VPN
3 2 (5.00%) ADSL
3 2 (5.00%) Broadband
3 2 (5.00%) 3G
4 1 (2.50%) VLAN
4 1 (2.50%) Wireless
4 1 (2.50%) LAN
General
1 7 (17.50%) Finance
2 6 (15.00%) Banking
3 4 (10.00%) Aerospace
4 2 (5.00%) Law
5 1 (2.50%) Spanish Language
5 1 (2.50%) Back Office
Libraries, Frameworks & Software Standards
1 1 (2.50%) Software Packaging
1 1 (2.50%) WAP
Miscellaneous
1 7 (17.50%) Blackberry
2 1 (2.50%) iPad
2 1 (2.50%) iPhone
2 1 (2.50%) PDA
2 1 (2.50%) Computer Science
2 1 (2.50%) Management Information System
Operating Systems
1 28 (70.00%) Windows
2 16 (40.00%) Windows 7
3 13 (32.50%) Windows XP
4 5 (12.50%) Windows Server 2008
5 4 (10.00%) Linux
6 2 (5.00%) Windows Server 2003
6 2 (5.00%) Windows 8
Processes & Methodologies
1 8 (20.00%) ITIL
2 6 (15.00%) Asset Management
3 5 (12.50%) Incident Management
4 4 (10.00%) Service Delivery
5 3 (7.50%) Software Deployment
6 2 (5.00%) Change Management
6 2 (5.00%) Content Management
7 1 (2.50%) Performance Management
7 1 (2.50%) Disaster Recovery
7 1 (2.50%) ITSM
7 1 (2.50%) Service Management
Programming Languages
1 5 (12.50%) SQL
2 2 (5.00%) PowerShell
Qualifications
1 4 (10.00%) Microsoft Certification
2 3 (7.50%) MCITP
3 2 (5.00%) SC Cleared
3 2 (5.00%) Security Cleared
4 1 (2.50%) Degree
4 1 (2.50%) MCDST
4 1 (2.50%) Cisco Certification
4 1 (2.50%) MCSE
Quality Assurance & Compliance
1 7 (17.50%) SLA
System Software
1 23 (57.50%) Active Directory
2 4 (10.00%) XenApp
3 3 (7.50%) VMware ESXi
3 3 (7.50%) VMware ESX
4 1 (2.50%) VMware Infrastructure
4 1 (2.50%) Microsoft App-V
Systems Management
1 6 (15.00%) SCCM
2 1 (2.50%) WSUS
Vendors
1 10 (25.00%) Lotus
1 10 (25.00%) Microsoft
2 8 (20.00%) VMware
3 7 (17.50%) Citrix
4 5 (12.50%) Apple
5 4 (10.00%) Dell
5 4 (10.00%) IBM
6 2 (5.00%) Cisco
7 1 (2.50%) ServiceNow
7 1 (2.50%) LANDesk
7 1 (2.50%) Altiris
7 1 (2.50%) HP
7 1 (2.50%) Compaq
7 1 (2.50%) Intel