The first table below looks at the demand for the Desktop Support role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Scotland region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Desktop Support
Rank 145 129 137
Rank change year-on-year
-16 +8
Permanent jobs requiring a Desktop Support 10 22 22
As % of all permanent IT jobs located in Scotland 0.316% 0.631% 0.646%
As % of the Job Titles category 0.333% 0.666% 0.683%
Number of salaries quoted 7 21 19
Average salary £26,000 £25,000 £23,000
Average salary % change year-on-year
+4.00% +8.69%
90% offered a salary of more than £20,650 £20,000 £19,900
10% offered a salary of more than £29,000 £34,500 £30,200
UK excluding London average salary £25,000 £25,000 £24,000
% change year-on-year
- +4.16%
All Job Titles
Scotland
Permanent IT job ads with a match in the
Job Titles category
3000 3304 3220
As % of all permanent IT jobs located in Scotland 94.70% 94.70% 94.62%
Number of salaries quoted 1791 2412 2426
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £26,500 £25,000 £27,500
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Desktop Support
UK

Desktop Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support across the Scotland region as a proportion of the total demand within the Job Titles category.

Scotland Desktop Support Jobs Demand Trend

Desktop Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Scotland region.

Scotland Desktop Support Salary Trend

Desktop Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the Scotland region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Aberdeen -4 3 £26,000 +4.00%
Glasgow -21 3 £23,000 -11.53%
Edinburgh +9 2 £29,000 +16.00%
Aberdeenshire +4 1 - -
Scottish Borders - 1 £22,750 -
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the Scotland region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 23 (88.46%) Windows
2 18 (69.23%) Active Directory
3 12 (46.15%) Windows 7
4 10 (38.46%) Microsoft
4 10 (38.46%) ITIL
5 9 (34.62%) MS Office
6 8 (30.77%) Microsoft Certification
7 7 (26.92%) Windows Server 2003
7 7 (26.92%) MCP
7 7 (26.92%) Windows XP
8 6 (23.08%) DHCP
8 6 (23.08%) DNS
8 6 (23.08%) SLA
8 6 (23.08%) VMware
8 6 (23.08%) Windows Server 2008
9 5 (19.23%) Problem Management
9 5 (19.23%) MCTS
9 5 (19.23%) TCP/IP
10 4 (15.38%) MS Exchange
10 4 (15.38%) Dell
10 4 (15.38%) Linux
10 4 (15.38%) MCSE
10 4 (15.38%) MS Excel
10 4 (15.38%) A+ Certification
10 4 (15.38%) MCDST
11 3 (11.54%) VMware Infrastructure
11 3 (11.54%) Exchange Server 2003
11 3 (11.54%) Degree
11 3 (11.54%) SAN
11 3 (11.54%) Citrix

Desktop Support
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the Scotland region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (3.846%) Application Packaging
1 1 (3.846%) Web Services
Application Platforms
1 4 (15.38%) MS Exchange
2 3 (11.54%) Exchange Server 2003
3 2 (7.692%) SharePoint
3 2 (7.692%) Exchange Server 2007
3 2 (7.692%) SharePoint 2010
3 2 (7.692%) Exchange Server 2010
Applications
1 9 (34.62%) MS Office
2 4 (15.38%) MS Excel
3 1 (3.846%) MS PowerPoint
3 1 (3.846%) MS Project
3 1 (3.846%) MS Visio
Communications & Networking
1 6 (23.08%) DHCP
1 6 (23.08%) DNS
2 5 (19.23%) TCP/IP
3 3 (11.54%) SAN
3 3 (11.54%) LAN
4 2 (7.692%) VPN
5 1 (3.846%) Wireless
5 1 (3.846%) Ethernet
5 1 (3.846%) VoIP
Database & Business Intelligence
1 3 (11.54%) SQL Server
2 2 (7.692%) SQL Server 2005
2 2 (7.692%) SQL Server 2008
General
1 3 (11.54%) Finance
1 3 (11.54%) Legal
2 2 (7.692%) Advertising
Miscellaneous
1 2 (7.692%) Blackberry
1 2 (7.692%) EqualLogic
2 1 (3.846%) Replication
2 1 (3.846%) Client/Server
Operating Systems
1 23 (88.46%) Windows
2 12 (46.15%) Windows 7
3 7 (26.92%) Windows Server 2003
3 7 (26.92%) Windows XP
4 6 (23.08%) Windows Server 2008
5 4 (15.38%) Linux
6 2 (7.692%) Windows Vista
7 1 (3.846%) UNIX
Processes & Methodologies
1 10 (38.46%) ITIL
2 5 (19.23%) Problem Management
3 2 (7.692%) RDF
3 2 (7.692%) PRINCE2
3 2 (7.692%) Service Management
3 2 (7.692%) Network Architecture
4 1 (3.846%) Change Control
4 1 (3.846%) Asset Management
4 1 (3.846%) Supplier Management
4 1 (3.846%) Time Management
4 1 (3.846%) Incident Management
4 1 (3.846%) Resource Management
4 1 (3.846%) Service Delivery
4 1 (3.846%) Disaster Recovery
4 1 (3.846%) CRM
Programming Languages
1 2 (7.692%) SQL
1 2 (7.692%) VB
Qualifications
1 8 (30.77%) Microsoft Certification
2 7 (26.92%) MCP
3 5 (19.23%) MCTS
4 4 (15.38%) MCSE
4 4 (15.38%) A+ Certification
4 4 (15.38%) MCDST
5 3 (11.54%) Degree
6 1 (3.846%) Cisco Certification
Quality Assurance & Compliance
1 6 (23.08%) SLA
System Software
1 18 (69.23%) Active Directory
2 3 (11.54%) VMware Infrastructure
2 3 (11.54%) Terminal Server
3 2 (7.692%) XenApp
3 2 (7.692%) vSphere
4 1 (3.846%) ISA Server
Systems Management
1 1 (3.846%) SCCM
Vendors
1 10 (38.46%) Microsoft
2 6 (23.08%) VMware
3 4 (15.38%) Dell
4 3 (11.54%) Citrix
5 2 (7.692%) Cisco
6 1 (3.846%) Websense
6 1 (3.846%) Veritas
6 1 (3.846%) Apple
6 1 (3.846%) SurfControl
6 1 (3.846%) EMC
6 1 (3.846%) Intel
Galashiels, Borders, Scotland
1st / 2nd line technical support engineer required for a desktop support role with a fast growing company, accessible from Edinburgh. Supporting all the latest Microsoft technologies. Opportunity to...
Cathcart Associates
Salary: £18000 - £27500 per annum
Posted: 1 May 2013