The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Desktop Support
Rank 157 147 135
Rank change year-on-year
-10 -12
Permanent jobs requiring a Desktop Support 11 14 15
As % of all permanent IT jobs located in Scotland 0.33% 0.45% 0.49%
As % of the Job Titles category 0.34% 0.47% 0.51%
Number of salaries quoted 5 7 11
Average salary £22,500 £35,000 £22,716
Average salary % change year-on-year
-35.71% +54.07%
90% offered a salary of more than £19,100 £27,000 £21,000
10% offered a salary of more than £31,500 £40,699 £30,000
UK excluding London average salary £24,000 £26,000 £25,750
% change year-on-year
-7.69% +0.97%
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3240 2962 2960
As % of all permanent IT jobs located in Scotland 95.74% 94.91% 95.95%
Number of salaries quoted 2051 1889 2069
Average salary £40,000 £40,500 £40,000
Average salary % change year-on-year
-1.23% +1.25%
90% offered a salary of more than £27,500 £27,500 £26,744
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Scotland

Desktop Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Scotland region.

Desktop Support Salary Trend in Scotland

Desktop Support
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Desktop Support across the Scotland region over the 3 months to 23 October 2014.

Desktop Support Salary Histogram in Scotland

Desktop Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the Scotland region over the 3 months to 23 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh - 4 £30,000 -
Aberdeen +4 3 £22,500 -22.41% 1
Glasgow -1 2 £32,500 -7.14%
Scottish Borders - 2 £19,500 -
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in Scotland

For the 6 months to 23 October 2014, IT jobs across the Scotland region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 28 (90.32%) Windows
2 21 (67.74%) Windows 7
3 19 (61.29%) Active Directory
4 15 (48.39%) Microsoft
5 14 (45.16%) MS Excel
5 14 (45.16%) Windows XP
6 13 (41.94%) MS Exchange
7 12 (38.71%) MS Office
8 10 (32.26%) Finance
9 9 (29.03%) Banking
9 9 (29.03%) IBM Notes
9 9 (29.03%) Lotus
10 7 (22.58%) Citrix
10 7 (22.58%) ITIL
11 6 (19.35%) Asset Management
12 5 (16.13%) VMware
12 5 (16.13%) SLA
12 5 (16.13%) Line Management
12 5 (16.13%) Windows Server 2008
13 4 (12.90%) XenApp
13 4 (12.90%) SQL
13 4 (12.90%) IBM
13 4 (12.90%) Linux
13 4 (12.90%) Service Delivery
14 3 (9.68%) Retail
14 3 (9.68%) Clustering
14 3 (9.68%) LDAP
14 3 (9.68%) Client/Server
14 3 (9.68%) SMTP
14 3 (9.68%) DHCP

Desktop Support
Top Related IT Skills in Scotland by Category

For the 6 months to 23 October 2014, IT jobs across the Scotland region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (41.94%) MS Exchange
2 9 (29.03%) IBM Notes
3 3 (9.68%) Exchange Server 2007
4 2 (6.45%) WorkSite
5 1 (3.23%) Blackberry Enterprise Server
Applications
1 14 (45.16%) MS Excel
2 12 (38.71%) MS Office
3 2 (6.45%) MS PowerPoint
Communications & Networking
1 3 (9.68%) LDAP
1 3 (9.68%) SMTP
1 3 (9.68%) DHCP
1 3 (9.68%) VPN
1 3 (9.68%) DNS
2 2 (6.45%) 3G
2 2 (6.45%) ADSL
2 2 (6.45%) Broadband
2 2 (6.45%) LAN
3 1 (3.23%) Wi-Fi
3 1 (3.23%) WAN
3 1 (3.23%) VLAN
General
1 10 (32.26%) Finance
2 9 (29.03%) Banking
3 3 (9.68%) Retail
4 1 (3.23%) Back Office
4 1 (3.23%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (3.23%) Software Packaging
Miscellaneous
1 3 (9.68%) Clustering
1 3 (9.68%) Client/Server
2 2 (6.45%) Analytical Skills
3 1 (3.23%) Blackberry
3 1 (3.23%) Video Conferencing
3 1 (3.23%) Smartphone
3 1 (3.23%) PDA
Operating Systems
1 28 (90.32%) Windows
2 21 (67.74%) Windows 7
3 14 (45.16%) Windows XP
4 5 (16.13%) Windows Server 2008
5 4 (12.90%) Linux
6 2 (6.45%) Windows Server 2003
Processes & Methodologies
1 7 (22.58%) ITIL
2 6 (19.35%) Asset Management
3 5 (16.13%) Line Management
4 4 (12.90%) Service Delivery
5 2 (6.45%) Change Management
5 2 (6.45%) Content Management
6 1 (3.23%) Disaster Recovery
6 1 (3.23%) Mentoring
6 1 (3.23%) Software Deployment
Programming Languages
1 4 (12.90%) SQL
Qualifications
1 3 (9.68%) Microsoft Certification
1 3 (9.68%) MCITP
2 2 (6.45%) SC Cleared
2 2 (6.45%) Security Cleared
3 1 (3.23%) Cisco Certification
Quality Assurance & Compliance
1 5 (16.13%) SLA
System Software
1 19 (61.29%) Active Directory
2 4 (12.90%) XenApp
3 1 (3.23%) Microsoft App-V
3 1 (3.23%) VMware Infrastructure
Systems Management
1 2 (6.45%) SCCM
2 1 (3.23%) WSUS
Vendors
1 15 (48.39%) Microsoft
2 9 (29.03%) Lotus
3 7 (22.58%) Citrix
4 5 (16.13%) VMware
5 4 (12.90%) IBM
6 3 (9.68%) Apple
7 1 (3.23%) Cisco
7 1 (3.23%) HP
7 1 (3.23%) Compaq
7 1 (3.23%) Dell
7 1 (3.23%) ServiceNow
7 1 (3.23%) LANDesk
Aberdeen, Aberdeenshire
Coal IT Services
Salary: From £20,000 to £25,000 per annum + Bonus & Excellent Benefits Package
Posted: 2 days ago