The first table below looks at the demand for the Desktop Support role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Scotland region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Desktop Support
Rank 153 152 144
Rank change year-on-year
-1 -8
Permanent jobs requiring a Desktop Support 20 12 9
As % of all permanent IT jobs located in Scotland 0.54% 0.37% 0.28%
As % of the Job Titles category 0.57% 0.38% 0.30%
Number of salaries quoted 15 11 6
Average salary £35,000 £29,000 £27,000
Average salary % change year-on-year
+20.68% +7.40%
90% offered a salary of more than £24,400 £23,000 £25,500
10% offered a salary of more than £59,000 £35,000 £29,750
UK excluding London average salary £25,000 £25,000 £24,075
% change year-on-year
- +3.84%
Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3522 3129 2977
As % of all permanent IT jobs located in Scotland 94.70% 95.43% 92.60%
Number of salaries quoted 2304 2069 2077
Average salary £40,000 £40,500 £38,500
Average salary % change year-on-year
-1.23% +5.19%
90% offered a salary of more than £27,500 £29,000 £26,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Desktop Support
UK

Desktop Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Scotland

Desktop Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Scotland region.

Desktop Support Salary Trend in Scotland

Desktop Support
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Desktop Support across the Scotland region over the 3 months to 25 July 2014.

Desktop Support Salary Histogram in Scotland

Desktop Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the Scotland region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -3 10 £46,250 +32.14%
Glasgow -7 7 £24,750 -4.80%
Aberdeen +7 1 - - 1
North Lanarkshire - 1 - -
Argyll and Bute - 1 £27,500 -
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in Scotland

For the 6 months to 25 July 2014, IT jobs across the Scotland region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 32 (72.73%) Windows
2 27 (61.36%) Active Directory
3 20 (45.45%) Windows 7
4 16 (36.36%) Windows XP
5 15 (34.09%) MS Excel
6 12 (27.27%) Microsoft
6 12 (27.27%) MS Office
7 11 (25.00%) MS Exchange
8 10 (22.73%) ITIL
8 10 (22.73%) Lotus
9 9 (20.45%) VMware
9 9 (20.45%) IBM Notes
10 8 (18.18%) SLA
10 8 (18.18%) Blackberry
10 8 (18.18%) SCCM
11 7 (15.91%) Citrix
11 7 (15.91%) Finance
12 6 (13.64%) Apple
12 6 (13.64%) Windows Server 2008
12 6 (13.64%) Banking
12 6 (13.64%) Asset Management
13 5 (11.36%) Incident Management
13 5 (11.36%) IBM
13 5 (11.36%) SQL
13 5 (11.36%) VoIP
14 4 (9.09%) Aerospace
14 4 (9.09%) Microsoft Certification
14 4 (9.09%) Service Delivery
14 4 (9.09%) Linux
14 4 (9.09%) VPN

Desktop Support
Top Related IT Skills in Scotland by Category

For the 6 months to 25 July 2014, IT jobs across the Scotland region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (25.00%) MS Exchange
2 9 (20.45%) IBM Notes
3 2 (4.55%) Blackberry Enterprise Server
3 2 (4.55%) WorkSite
4 1 (2.27%) SharePoint 2010
4 1 (2.27%) Exchange Server 2010
4 1 (2.27%) SharePoint 2013
4 1 (2.27%) SharePoint
Applications
1 15 (34.09%) MS Excel
2 12 (27.27%) MS Office
3 2 (4.55%) MS PowerPoint
Communications & Networking
1 5 (11.36%) VoIP
2 4 (9.09%) VPN
3 2 (4.55%) 3G
3 2 (4.55%) Wireless
3 2 (4.55%) ADSL
3 2 (4.55%) Broadband
4 1 (2.27%) LAN
4 1 (2.27%) PBX
4 1 (2.27%) SMTP
4 1 (2.27%) DHCP
4 1 (2.27%) TCP/IP
4 1 (2.27%) VLAN
4 1 (2.27%) Firewall
4 1 (2.27%) DNS
Database & Business Intelligence
1 1 (2.27%) SQL Server
1 1 (2.27%) MS Access
1 1 (2.27%) SQL Server 2005
1 1 (2.27%) SQL Server 2008
General
1 7 (15.91%) Finance
2 6 (13.64%) Banking
3 4 (9.09%) Aerospace
4 3 (6.82%) Law
5 1 (2.27%) Back Office
5 1 (2.27%) Telecoms
5 1 (2.27%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (2.27%) WAP
1 1 (2.27%) Software Packaging
Miscellaneous
1 8 (18.18%) Blackberry
2 2 (4.55%) iPad
3 1 (2.27%) Management Information System
3 1 (2.27%) Replication
3 1 (2.27%) PDA
3 1 (2.27%) Computer Science
3 1 (2.27%) Video Conferencing
3 1 (2.27%) iPhone
Operating Systems
1 32 (72.73%) Windows
2 20 (45.45%) Windows 7
3 16 (36.36%) Windows XP
4 6 (13.64%) Windows Server 2008
5 4 (9.09%) Linux
6 3 (6.82%) Windows Server 2003
7 2 (4.55%) Windows 8
8 1 (2.27%) Windows Server 2012
Processes & Methodologies
1 10 (22.73%) ITIL
2 6 (13.64%) Asset Management
3 5 (11.36%) Incident Management
4 4 (9.09%) Software Deployment
4 4 (9.09%) Service Delivery
5 2 (4.55%) Change Management
5 2 (4.55%) Content Management
6 1 (2.27%) Service Management
6 1 (2.27%) Disaster Recovery
6 1 (2.27%) ITSM
6 1 (2.27%) Performance Management
Programming Languages
1 5 (11.36%) SQL
2 3 (6.82%) PowerShell
Qualifications
1 4 (9.09%) Microsoft Certification
2 3 (6.82%) MCITP
3 2 (4.55%) SC Cleared
3 2 (4.55%) Security Cleared
4 1 (2.27%) Degree
4 1 (2.27%) MCDST
4 1 (2.27%) MCSE
4 1 (2.27%) Cisco Certification
Quality Assurance & Compliance
1 8 (18.18%) SLA
System Software
1 27 (61.36%) Active Directory
2 4 (9.09%) XenApp
2 4 (9.09%) VMware ESXi
3 3 (6.82%) VMware ESX
4 2 (4.55%) VMware Infrastructure
5 1 (2.27%) Microsoft App-V
5 1 (2.27%) vSphere
Systems Management
1 8 (18.18%) SCCM
2 1 (2.27%) Norton AntiVirus
2 1 (2.27%) Backup Exec
2 1 (2.27%) WSUS
Vendors
1 12 (27.27%) Microsoft
2 10 (22.73%) Lotus
3 9 (20.45%) VMware
4 7 (15.91%) Citrix
5 6 (13.64%) Apple
6 5 (11.36%) IBM
7 4 (9.09%) Dell
8 3 (6.82%) Cisco
9 2 (4.55%) HP
10 1 (2.27%) Compaq
10 1 (2.27%) Symantec
10 1 (2.27%) McAfee
10 1 (2.27%) Intel
10 1 (2.27%) Altiris
10 1 (2.27%) LANDesk
10 1 (2.27%) Kaspersky
10 1 (2.27%) ServiceNow