The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Desktop Support
Rank 155 142 147
Rank change year-on-year
-13 +5
Permanent jobs requiring a Desktop Support 12 13 11
As % of all permanent IT jobs located in Scotland 0.33% 0.42% 0.34%
As % of the Job Titles category 0.35% 0.44% 0.36%
Number of salaries quoted 5 8 7
Average salary £57,500 £35,000 £22,716
Average salary % change year-on-year
+64.28% +54.07%
UK excluding London average salary £25,000 £25,000 £26,000
% change year-on-year
- -3.84%
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3430 2957 3045
As % of all permanent IT jobs located in Scotland 95.28% 94.47% 94.65%
Number of salaries quoted 2165 1925 2092
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £28,500 £26,744
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Desktop Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Scotland

Desktop Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Scotland region.

Desktop Support Salary Trend in Scotland

Desktop Support
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Desktop Support across the Scotland region over the 3 months to 30 September 2014.

Desktop Support Salary Histogram in Scotland

Desktop Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the Scotland region over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -9 6 £57,500 +64.28% 1
Aberdeen +11 2 - - 1
Glasgow - 2 - -
Scottish Borders - 2 £19,500 -
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in Scotland

For the 6 months to 30 September 2014, IT jobs across the Scotland region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 28 (87.50%) Windows
2 20 (62.50%) Windows 7
3 18 (56.25%) Active Directory
4 14 (43.75%) Windows XP
5 13 (40.63%) MS Excel
5 13 (40.63%) Microsoft
6 12 (37.50%) MS Exchange
6 12 (37.50%) MS Office
7 9 (28.13%) Banking
7 9 (28.13%) IBM Notes
7 9 (28.13%) Lotus
8 8 (25.00%) Finance
9 7 (21.88%) ITIL
10 6 (18.75%) Citrix
10 6 (18.75%) Asset Management
11 5 (15.63%) Line Management
11 5 (15.63%) Windows Server 2008
11 5 (15.63%) SLA
11 5 (15.63%) SQL
12 4 (12.50%) Linux
12 4 (12.50%) IBM
12 4 (12.50%) Microsoft Certification
12 4 (12.50%) VMware
12 4 (12.50%) Service Delivery
12 4 (12.50%) XenApp
13 3 (9.38%) MCITP
13 3 (9.38%) Clustering
13 3 (9.38%) Retail
13 3 (9.38%) Apple
13 3 (9.38%) Client/Server

Desktop Support
Top Related IT Skills in Scotland by Category

For the 6 months to 30 September 2014, IT jobs across the Scotland region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (37.50%) MS Exchange
2 9 (28.13%) IBM Notes
3 2 (6.25%) WorkSite
3 2 (6.25%) Exchange Server 2007
4 1 (3.13%) Blackberry Enterprise Server
Applications
1 13 (40.63%) MS Excel
2 12 (37.50%) MS Office
3 2 (6.25%) MS PowerPoint
Communications & Networking
1 3 (9.38%) DHCP
1 3 (9.38%) VPN
1 3 (9.38%) DNS
2 2 (6.25%) 3G
2 2 (6.25%) LDAP
2 2 (6.25%) ADSL
2 2 (6.25%) Broadband
2 2 (6.25%) SMTP
3 1 (3.13%) LAN
3 1 (3.13%) Wireless
3 1 (3.13%) VLAN
General
1 9 (28.13%) Banking
2 8 (25.00%) Finance
3 3 (9.38%) Retail
4 1 (3.13%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (3.13%) WAP
1 1 (3.13%) Software Packaging
Miscellaneous
1 3 (9.38%) Clustering
1 3 (9.38%) Client/Server
2 2 (6.25%) Blackberry
2 2 (6.25%) Analytical Skills
3 1 (3.13%) Management Information System
3 1 (3.13%) Smartphone
3 1 (3.13%) PDA
3 1 (3.13%) Computer Science
3 1 (3.13%) Video Conferencing
3 1 (3.13%) iPhone
3 1 (3.13%) iPad
Operating Systems
1 28 (87.50%) Windows
2 20 (62.50%) Windows 7
3 14 (43.75%) Windows XP
4 5 (15.63%) Windows Server 2008
5 4 (12.50%) Linux
6 2 (6.25%) Windows Server 2003
7 1 (3.13%) Windows 8
Processes & Methodologies
1 7 (21.88%) ITIL
2 6 (18.75%) Asset Management
3 5 (15.63%) Line Management
4 4 (12.50%) Service Delivery
5 2 (6.25%) Change Management
5 2 (6.25%) Content Management
6 1 (3.13%) Incident Management
6 1 (3.13%) Performance Management
6 1 (3.13%) Software Deployment
Programming Languages
1 5 (15.63%) SQL
Qualifications
1 4 (12.50%) Microsoft Certification
2 3 (9.38%) MCITP
3 2 (6.25%) SC Cleared
3 2 (6.25%) Security Cleared
4 1 (3.13%) Degree
4 1 (3.13%) MCDST
4 1 (3.13%) MCSE
4 1 (3.13%) Cisco Certification
Quality Assurance & Compliance
1 5 (15.63%) SLA
System Software
1 18 (56.25%) Active Directory
2 4 (12.50%) XenApp
3 1 (3.13%) Microsoft App-V
Systems Management
1 2 (6.25%) SCCM
2 1 (3.13%) WSUS
Vendors
1 13 (40.63%) Microsoft
2 9 (28.13%) Lotus
3 6 (18.75%) Citrix
4 4 (12.50%) VMware
4 4 (12.50%) IBM
5 3 (9.38%) Apple
6 2 (6.25%) Cisco
7 1 (3.13%) HP
7 1 (3.13%) Compaq
7 1 (3.13%) Dell
7 1 (3.13%) Intel
7 1 (3.13%) LANDesk
7 1 (3.13%) ServiceNow