The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Desktop Support
Rank 96 87 87
Rank change year-on-year
-9 0
Contract jobs requiring a Desktop Support 32 33 22
As % of all contract IT jobs located in Scotland 1.08% 1.34% 1.06%
As % of the Job Titles category 1.15% 1.43% 1.12%
Number of daily rates quoted 20 7 12
Average daily rate
Keep up to 90%
of your Daily Rate
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£135 £125 £140
Average daily rate % change year-on-year
+8.00% -10.71%
90% offered a daily rate of more than £97 £103 £106
10% offered a daily rate of more than £201 £148 £175
UK excluding London average daily rate £160 £140 £135
% change year-on-year
+14.28% +3.70%
Number of hourly rates quoted 1 14 2
Average hourly rate £13.00 £16.50 £13.89
Average hourly rate % change year-on-year
-21.21% +18.83%
UK excluding London average hourly rate £13.87 £15.50 £14.00
% change year-on-year
-10.51% +10.71%
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Scotland
Contract IT job ads with a match in the
Job Titles category
2775 2305 1965
As % of all contract IT jobs located in Scotland 94.00% 93.36% 94.47%
Number of daily rates quoted 1517 1158 1004
Average daily rate £375 £370 £350
Average daily rate % change year-on-year
+1.35% +5.71%
90% offered a daily rate of more than £210 £225 £225
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 74 56 46
Average hourly rate £16.86 £16.00 £16.94
Average hourly rate % change year-on-year
+5.37% -5.52%
90% offered a hourly rate of more than £10.90 £11.75 £11.00
10% offered a hourly rate of more than £47.50 £32.50 £44.00
UK excluding London average hourly rate £16.83 £17.00 £17.15
% change year-on-year
-1.02% -0.87%

Desktop Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Scotland

Desktop Support
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the Scotland region.

Desktop Support Daily Rate Trend in Scotland

Desktop Support
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the Scotland region over the 3 months to 30 March 2015.

Desktop Support Daily Rate Histogram in Scotland

Desktop Support
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the Scotland region.

Desktop Support Hourly Rate Trend in Scotland

Desktop Support
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the Scotland region over the 3 months to 30 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow -9 7 £163 +66.66%
Edinburgh -4 3 £213 +98.59%
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in Scotland

For the 6 months to 30 March 2015, IT contractor jobs across the Scotland region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 39 (88.64%) Windows
2 24 (54.55%) Windows 7
3 22 (50.00%) Active Directory
4 19 (43.18%) Windows XP
5 14 (31.82%) Microsoft
6 10 (22.73%) Windows Server 2008
6 10 (22.73%) SCCM
7 8 (18.18%) Windows Server 2003
8 7 (15.91%) Windows Vista
9 6 (13.64%) Windows Server 2012
9 6 (13.64%) MS Exchange
9 6 (13.64%) MS Office
9 6 (13.64%) ITIL
10 5 (11.36%) Microsoft Certification
10 5 (11.36%) SC Cleared
10 5 (11.36%) Security Cleared
11 4 (9.09%) Video Conferencing
11 4 (9.09%) Windows 8
11 4 (9.09%) Cisco
11 4 (9.09%) HP
11 4 (9.09%) Windows 2000
11 4 (9.09%) DHCP
11 4 (9.09%) TCP/IP
12 3 (6.82%) CheckPoint
12 3 (6.82%) Firewall
12 3 (6.82%) Replication
12 3 (6.82%) VMware
12 3 (6.82%) Microsoft App-V
12 3 (6.82%) DNS
12 3 (6.82%) SLA

Desktop Support
Top Related IT Skills in Scotland by Category

For the 6 months to 30 March 2015, IT contractor jobs across the Scotland region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (13.64%) MS Exchange
2 1 (2.27%) Lync
2 1 (2.27%) SharePoint
Applications
1 6 (13.64%) MS Office
2 2 (4.55%) MS Excel
Communications & Networking
1 4 (9.09%) DHCP
1 4 (9.09%) TCP/IP
2 3 (6.82%) DNS
2 3 (6.82%) Firewall
2 3 (6.82%) Cisco IOS
2 3 (6.82%) Cisco ASA
2 3 (6.82%) Cisco ISE
3 1 (2.27%) LDAP
Database & Business Intelligence
1 1 (2.27%) DTS
General
1 2 (4.55%) Finance
2 1 (2.27%) Billing
2 1 (2.27%) French Language
Libraries, Frameworks & Software Standards
1 1 (2.27%) Application Packaging
Miscellaneous
1 4 (9.09%) Video Conferencing
2 3 (6.82%) CMDB
2 3 (6.82%) Replication
3 2 (4.55%) PDA
3 2 (4.55%) Thin Client
3 2 (4.55%) Blackberry
3 2 (4.55%) Fat Client
4 1 (2.27%) Analytical Skills
4 1 (2.27%) GIS
Operating Systems
1 39 (88.64%) Windows
2 24 (54.55%) Windows 7
3 19 (43.18%) Windows XP
4 10 (22.73%) Windows Server 2008
5 8 (18.18%) Windows Server 2003
6 7 (15.91%) Windows Vista
7 6 (13.64%) Windows Server 2012
8 4 (9.09%) Windows 2000
8 4 (9.09%) Windows 8
9 3 (6.82%) Android
10 1 (2.27%) Red Hat Enterprise Linux
10 1 (2.27%) Linux
Processes & Methodologies
1 6 (13.64%) ITIL
2 3 (6.82%) Data Protection
3 2 (4.55%) Migration
3 2 (4.55%) Service Management
4 1 (2.27%) Change Management
4 1 (2.27%) Configuration Management
4 1 (2.27%) Risk Assessment
4 1 (2.27%) Incident Management
4 1 (2.27%) Capacity Planning
Qualifications
1 5 (11.36%) Microsoft Certification
1 5 (11.36%) SC Cleared
1 5 (11.36%) Security Cleared
2 3 (6.82%) A+ Certification
2 3 (6.82%) MCITP
2 3 (6.82%) MCSE
3 2 (4.55%) MCSA
3 2 (4.55%) MCP
4 1 (2.27%) HND
4 1 (2.27%) Degree
Quality Assurance & Compliance
1 3 (6.82%) SLA
System Software
1 22 (50.00%) Active Directory
2 3 (6.82%) Microsoft App-V
3 2 (4.55%) VMware Infrastructure
4 1 (2.27%) Terminal Services
Systems Management
1 10 (22.73%) SCCM
2 1 (2.27%) Unicenter
2 1 (2.27%) OpenView Configuration Management
2 1 (2.27%) DameWare
Vendors
1 14 (31.82%) Microsoft
2 4 (9.09%) HP
2 4 (9.09%) Cisco
3 3 (6.82%) VMware
3 3 (6.82%) CheckPoint
3 3 (6.82%) Citrix
3 3 (6.82%) CommVault
4 2 (4.55%) Remedy
4 2 (4.55%) Sophos
5 1 (2.27%) Red Hat
5 1 (2.27%) CA
5 1 (2.27%) Dell
5 1 (2.27%) Adobe