The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Desktop Support
Rank 105 97 99
Rank change year-on-year
-8 +2
Contract jobs requiring a Desktop Support 26 32 20
As % of all contract IT jobs located in Scotland 0.88% 1.21% 0.80%
As % of the Job Titles category 0.95% 1.32% 0.87%
Number of daily rates quoted 9 8 6
Average daily rate
Keep up to 90%
of your Daily Rate
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£135 £148 £153
Average daily rate % change year-on-year
-8.47% -3.43%
90% offered a daily rate of more than £100 £94 £115
10% offered a daily rate of more than £213 £175 £188
UK excluding London average daily rate £165 £170 £150
% change year-on-year
-2.94% +13.33%
Number of hourly rates quoted 5 18 8
Average hourly rate £13.00 £18.00 £15.77
Average hourly rate % change year-on-year
-27.77% +14.14%
UK excluding London average hourly rate £14.50 £16.00 £14.00
% change year-on-year
-9.37% +14.28%
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Scotland
Contract IT job ads with a match in the
Job Titles category
2736 2429 2310
As % of all contract IT jobs located in Scotland 93.09% 92.22% 92.96%
Number of daily rates quoted 1431 1363 1121
Average daily rate £363 £365 £355
Average daily rate % change year-on-year
-0.68% +2.81%
90% offered a daily rate of more than £250 £230 £250
10% offered a daily rate of more than £475 £488 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 92 71 60
Average hourly rate £16.00 £18.00 £14.00
Average hourly rate % change year-on-year
-11.11% +28.57%
90% offered a hourly rate of more than £10.00 £11.38 £10.00
10% offered a hourly rate of more than £40.00 £35.00 £34.25
UK excluding London average hourly rate £16.00 £16.50 £17.50
% change year-on-year
-3.03% -5.71%

Desktop Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Scotland

Desktop Support
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the Scotland region.

Desktop Support Daily Rate Trend in Scotland

Desktop Support
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the Scotland region.

Desktop Support Hourly Rate Trend in Scotland

Desktop Support
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the Scotland region over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -1 11 £136 -7.62% 1
Aberdeen +12 6 £135 -
Glasgow -9 4 £155 +51.21%
Lanarkshire - 1 £100 -
South Lanarkshire - 1 - -
Perth and Kinross - 1 - -
South Ayrshire - 1 - -
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in Scotland

For the 6 months to 28 May 2015, IT contractor jobs across the Scotland region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 44 (81.48%) Windows
2 29 (53.70%) Windows 7
3 25 (46.30%) Active Directory
4 19 (35.19%) Microsoft
4 19 (35.19%) Windows XP
5 12 (22.22%) SCCM
6 11 (20.37%) Windows Server 2008
6 11 (20.37%) MS Office
7 8 (14.81%) Windows Server 2003
7 8 (14.81%) Windows Server 2012
8 7 (12.96%) ITIL
8 7 (12.96%) MS Exchange
9 6 (11.11%) HP
9 6 (11.11%) Windows 8
10 5 (9.26%) Windows Vista
10 5 (9.26%) Microsoft Certification
11 4 (7.41%) Thin Client
11 4 (7.41%) DHCP
11 4 (7.41%) TCP/IP
11 4 (7.41%) Cisco
11 4 (7.41%) Linux
11 4 (7.41%) Microsoft App-V
11 4 (7.41%) SC Cleared
11 4 (7.41%) Security Cleared
11 4 (7.41%) Fat Client
11 4 (7.41%) Android
11 4 (7.41%) Analytical Skills
12 3 (5.56%) Cisco ISE
12 3 (5.56%) Cisco ASA
12 3 (5.56%) CMDB

Desktop Support
Top Related IT Skills in Scotland by Category

For the 6 months to 28 May 2015, IT contractor jobs across the Scotland region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (12.96%) MS Exchange
2 2 (3.70%) Exchange Server 2010
3 1 (1.85%) Lync
3 1 (1.85%) SharePoint
Applications
1 11 (20.37%) MS Office
2 3 (5.56%) MS Excel
3 1 (1.85%) MS PowerPoint
Communications & Networking
1 4 (7.41%) DHCP
1 4 (7.41%) TCP/IP
2 3 (5.56%) Cisco ISE
2 3 (5.56%) Cisco ASA
2 3 (5.56%) Cisco IOS
2 3 (5.56%) Firewall
2 3 (5.56%) VPN
2 3 (5.56%) DNS
3 2 (3.70%) LDAP
Database & Business Intelligence
1 1 (1.85%) DTS
General
1 1 (1.85%) French Language
1 1 (1.85%) Retail
1 1 (1.85%) Billing
1 1 (1.85%) Finance
Libraries, Frameworks & Software Standards
1 1 (1.85%) Application Packaging
Miscellaneous
1 4 (7.41%) Thin Client
1 4 (7.41%) Fat Client
1 4 (7.41%) Analytical Skills
2 3 (5.56%) CMDB
2 3 (5.56%) Video Conferencing
2 3 (5.56%) Replication
3 2 (3.70%) Blackberry
3 2 (3.70%) PDA
4 1 (1.85%) Data Centre
4 1 (1.85%) iPhone
4 1 (1.85%) Mathematics
4 1 (1.85%) Computer Science
4 1 (1.85%) GIS
4 1 (1.85%) EPoS
4 1 (1.85%) NHS
Operating Systems
1 44 (81.48%) Windows
2 29 (53.70%) Windows 7
3 19 (35.19%) Windows XP
4 11 (20.37%) Windows Server 2008
5 8 (14.81%) Windows Server 2003
5 8 (14.81%) Windows Server 2012
6 6 (11.11%) Windows 8
7 5 (9.26%) Windows Vista
8 4 (7.41%) Linux
8 4 (7.41%) Android
9 3 (5.56%) Windows 2000
10 2 (3.70%) Red Hat Enterprise Linux
11 1 (1.85%) Windows 2000 Server
Processes & Methodologies
1 7 (12.96%) ITIL
2 3 (5.56%) Time Management
2 3 (5.56%) Data Protection
3 2 (3.70%) Service Management
3 2 (3.70%) Migration
4 1 (1.85%) Capacity Planning
4 1 (1.85%) Incident Management
4 1 (1.85%) Risk Assessment
4 1 (1.85%) Configuration Management
4 1 (1.85%) Service Delivery
4 1 (1.85%) Change Management
Programming Languages
1 1 (1.85%) C
Qualifications
1 5 (9.26%) Microsoft Certification
2 4 (7.41%) SC Cleared
2 4 (7.41%) Security Cleared
3 3 (5.56%) MCITP
3 3 (5.56%) MCSE
3 3 (5.56%) A+ Certification
4 2 (3.70%) MCSA
4 2 (3.70%) MCP
4 2 (3.70%) Degree
5 1 (1.85%) HND
5 1 (1.85%) ITIL Certification
Quality Assurance & Compliance
1 3 (5.56%) SLA
System Software
1 25 (46.30%) Active Directory
2 4 (7.41%) Microsoft App-V
3 2 (3.70%) Terminal Services
3 2 (3.70%) VMware Infrastructure
4 1 (1.85%) BitLocker
Systems Management
1 12 (22.22%) SCCM
2 1 (1.85%) OpenView Configuration Management
2 1 (1.85%) DameWare
2 1 (1.85%) Unicenter
Vendors
1 19 (35.19%) Microsoft
2 6 (11.11%) HP
3 4 (7.41%) Cisco
4 3 (5.56%) VMware
4 3 (5.56%) Citrix
4 3 (5.56%) CheckPoint
4 3 (5.56%) CommVault
5 2 (3.70%) Red Hat
5 2 (3.70%) Remedy
5 2 (3.70%) Sophos
6 1 (1.85%) CA
6 1 (1.85%) Dell
6 1 (1.85%) Adobe