The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Desktop Support
Rank 111 93 96
Rank change year-on-year
-18 +3
Contract jobs requiring a Desktop Support 21 35 22
As % of all contract IT jobs located in Scotland 0.70% 1.32% 0.86%
As % of the Job Titles category 0.76% 1.45% 0.92%
Number of daily rates quoted 9 15 7
Average daily rate
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£110 £110 £171
Average daily rate % change year-on-year
- -35.48%
90% offered a daily rate of more than £99 £90 £99
10% offered a daily rate of more than £200 £175 £200
UK excluding London average daily rate £165 £175 £150
% change year-on-year
-5.71% +16.66%
Number of hourly rates quoted 4 15 10
Average hourly rate £13.13 £18.00 £15.83
Average hourly rate % change year-on-year
-27.08% +13.72%
90% offered a hourly rate of more than £13.00 £14.90 £12.59
10% offered a hourly rate of more than £19.03 £21.00 £18.00
UK excluding London average hourly rate £15.00 £15.00 £15.00
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Scotland
Contract IT job ads with a match in the
Job Titles category
2779 2408 2388
As % of all contract IT jobs located in Scotland 92.82% 91.01% 93.21%
Number of daily rates quoted 1422 1298 1134
Average daily rate £350 £360 £350
Average daily rate % change year-on-year
-2.77% +2.85%
90% offered a daily rate of more than £250 £235 £225
10% offered a daily rate of more than £475 £475 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 79 58 71
Average hourly rate £19.00 £18.75 £14.00
Average hourly rate % change year-on-year
+1.33% +33.92%
90% offered a hourly rate of more than £11.50 £11.85 £9.00
10% offered a hourly rate of more than £55.00 £43.65 £24.00
UK excluding London average hourly rate £16.50 £16.08 £17.50
% change year-on-year
+2.61% -8.11%

Desktop Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Scotland

Desktop Support
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the Scotland region.

Desktop Support Daily Rate Trend in Scotland

Desktop Support
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the Scotland region over the 3 months to 7 July 2015.

Desktop Support Daily Rate Histogram in Scotland

Desktop Support
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the Scotland region.

Desktop Support Hourly Rate Trend in Scotland

Desktop Support
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the Scotland region over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -5 12 £110 -25.42%
Glasgow -15 3 £100 -2.04% 1
Aberdeen +5 2 £175 +59.09%
South Lanarkshire - 1 - -
Perth and Kinross - 1 - -
Dundee - 1 £95 -
Inverclyde - 1 £300 -
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in Scotland

For the 6 months to 7 July 2015, IT contractor jobs across the Scotland region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 44 (81.48%) Windows
2 29 (53.70%) Windows 7
3 26 (48.15%) Active Directory
4 16 (29.63%) Microsoft
4 16 (29.63%) Windows XP
5 14 (25.93%) SCCM
6 12 (22.22%) MS Office
7 11 (20.37%) Windows Server 2008
8 9 (16.67%) Windows Server 2012
9 7 (12.96%) MS Exchange
9 7 (12.96%) Windows Server 2003
10 6 (11.11%) HP
10 6 (11.11%) Windows 8
11 5 (9.26%) Analytical Skills
11 5 (9.26%) Windows Vista
11 5 (9.26%) ITIL
12 4 (7.41%) Linux
12 4 (7.41%) MS Excel
12 4 (7.41%) Cisco
12 4 (7.41%) Thin Client
12 4 (7.41%) Microsoft App-V
12 4 (7.41%) Android
12 4 (7.41%) Fat Client
12 4 (7.41%) Video Conferencing
13 3 (5.56%) Cisco ISE
13 3 (5.56%) SC Cleared
13 3 (5.56%) Security Cleared
13 3 (5.56%) Cisco ASA
13 3 (5.56%) Time Management
13 3 (5.56%) Cisco IOS

Desktop Support
Top Related IT Skills in Scotland by Category

For the 6 months to 7 July 2015, IT contractor jobs across the Scotland region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (12.96%) MS Exchange
2 2 (3.70%) Lync
2 2 (3.70%) Exchange Server 2010
3 1 (1.85%) SharePoint
Applications
1 12 (22.22%) MS Office
2 4 (7.41%) MS Excel
3 1 (1.85%) MS PowerPoint
Communications & Networking
1 3 (5.56%) DHCP
1 3 (5.56%) VPN
1 3 (5.56%) DNS
1 3 (5.56%) Firewall
1 3 (5.56%) Cisco IOS
1 3 (5.56%) Cisco ASA
1 3 (5.56%) Cisco ISE
2 2 (3.70%) TCP/IP
2 2 (3.70%) LDAP
3 1 (1.85%) VoIP
General
1 1 (1.85%) Finance
1 1 (1.85%) Banking
1 1 (1.85%) Retail
1 1 (1.85%) Billing
1 1 (1.85%) French Language
Libraries, Frameworks & Software Standards
1 1 (1.85%) Application Packaging
Miscellaneous
1 5 (9.26%) Analytical Skills
2 4 (7.41%) Fat Client
2 4 (7.41%) Video Conferencing
2 4 (7.41%) Thin Client
3 3 (5.56%) Replication
4 1 (1.85%) Smartphone
4 1 (1.85%) PDA
4 1 (1.85%) Mathematics
4 1 (1.85%) Computer Science
4 1 (1.85%) Blackberry
4 1 (1.85%) GIS
4 1 (1.85%) Management Information System
4 1 (1.85%) iPhone
4 1 (1.85%) EPoS
4 1 (1.85%) NHS
4 1 (1.85%) Data Centre
Operating Systems
1 44 (81.48%) Windows
2 29 (53.70%) Windows 7
3 16 (29.63%) Windows XP
4 11 (20.37%) Windows Server 2008
5 9 (16.67%) Windows Server 2012
6 7 (12.96%) Windows Server 2003
7 6 (11.11%) Windows 8
8 5 (9.26%) Windows Vista
9 4 (7.41%) Android
9 4 (7.41%) Linux
10 3 (5.56%) Windows 2000
11 2 (3.70%) Red Hat Enterprise Linux
12 1 (1.85%) Mac OS X
12 1 (1.85%) Windows 2000 Server
Processes & Methodologies
1 5 (9.26%) ITIL
2 3 (5.56%) Service Management
2 3 (5.56%) Migration
2 3 (5.56%) Time Management
3 1 (1.85%) Capacity Planning
3 1 (1.85%) Risk Assessment
3 1 (1.85%) Problem Management
3 1 (1.85%) Service Delivery
3 1 (1.85%) Configuration Management
Programming Languages
1 1 (1.85%) C
Qualifications
1 3 (5.56%) SC Cleared
1 3 (5.56%) Security Cleared
2 2 (3.70%) Degree
2 2 (3.70%) MCP
2 2 (3.70%) MCSA
2 2 (3.70%) Microsoft Certification
3 1 (1.85%) ITIL Certification
3 1 (1.85%) HND
System Software
1 26 (48.15%) Active Directory
2 4 (7.41%) Microsoft App-V
3 2 (3.70%) VMware Infrastructure
3 2 (3.70%) Terminal Services
4 1 (1.85%) BitLocker
Systems Management
1 14 (25.93%) SCCM
2 1 (1.85%) Systems Management Server (SMS)
2 1 (1.85%) OpenView Configuration Management
2 1 (1.85%) DameWare
Vendors
1 16 (29.63%) Microsoft
2 6 (11.11%) HP
3 4 (7.41%) Cisco
4 3 (5.56%) VMware
4 3 (5.56%) CheckPoint
4 3 (5.56%) Citrix
4 3 (5.56%) CommVault
5 2 (3.70%) Red Hat
5 2 (3.70%) Remedy
5 2 (3.70%) Sophos
6 1 (1.85%) Apple
6 1 (1.85%) Dell
6 1 (1.85%) Adobe