Scotland Desktop Support Contracts

The table below looks at the demand for the Desktop Support role in IT contracts within the Scotland region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 2 December 2008 with a comparison to the same period last year.

Desktop Support
Location Aberdeen Andover Banbury Banstead Barry Basingstoke Bath Belfast Belper Berkshire Bexley Birmingham Blackburn Bootle Bournemouth Bracknell Bradford Braintree Bristol Bromley Buckinghamshire Burnley Burton-upon-Trent Buxton Camberley Cambridge Cambridgeshire Canary Wharf Cardiff Chelmsford Cheltenham Chertsey Cheshire Chester City of London County Antrim Coventry Crewe Croydon Cumbria Darlington Dartford Derby Derbyshire Devon Docklands, London Dorset Dundee Durham East Anglia East Midlands East of England East Sussex East Yorkshire Edinburgh Enfield England Essex Exeter Farnborough Fife Glasgow Gloucester Gloucestershire Grays Grimsby Guildford Hampshire Hemel Hempstead Herefordshire Hertfordshire High Wycombe Highlands Hounslow Hull Inverness Ipswich Kent Kidderminster Lancashire Lancaster Leeds Leicester Leicestershire Lincoln Lincolnshire Liverpool Livingston London Loughborough Lowestoft Luton Maidenhead Maidstone Manchester Marlow Merseyside Middlesbrough Middlesex Midlands Milton Keynes Morecambe Newbury Newcastle Newcastle Upon Tyne Newmarket Norfolk North East North Wales North West North Yorkshire Northallerton Northampton Northamptonshire Northern Ireland Northumberland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Peterborough Plymouth Portsmouth Preston Reading Redditch Redhill Sale Salisbury Sandwich Scotland Scottish Borders Sheffield Shropshire Sittingbourne Skelmersdale Slough Somerset South East South Wales South West South Yorkshire Southampton St Albans Stafford Staffordshire Staines Stevenage Stoke-on-Trent Street Suffolk Surrey Sussex Swansea Swindon Telford Templecombe Thames Valley Tidworth Twickenham Tyne and Wear UK Uxbridge Vale of Glamorgan Wales Warminster Warwick Warwickshire West Lothian West Midlands West Sussex West Wales West Yorkshire Weston-super-Mare Wiltshire Wirral Wokingham Wolverhampton Worcester Worcestershire Yorkshire	3 months to 2 Dec 2008	Same period last year
Rank	49	63
Rank change on same period last year	+14
Matching contract IT job ads	46	62
As % of all UK contract IT job ads sampled	0.074 %	0.067 %
As % of the category below	2.425 %	1.979 %
Daily rates quoted	6	1
Average minimum daily rate	£118	£140
Average daily rate	£123	£140
% change on same period last year	-12.05 %
Average maximum daily rate	£128	£140
UK excluding London average daily rate	£143	£170
% change on same period last year	-16.11 %
Hourly rates quoted	22	21
Average minimum hourly rate	£13.83	£13.87
Average hourly rate	£14.35	£14.44
% change on same period last year	-0.61 %
Average maximum hourly rate	£14.88	£15.01
UK excluding London average hourly rate	£15.91	£15.25
% change on same period last year	+4.34 %
Job Titles Scotland
Matching contract IT job ads	1897	3133
As % of all UK contract IT job ads sampled	3.048 %	3.365 %
Daily rates quoted	429	610
Average minimum daily rate	£312	£317
Average daily rate	£335	£332
% change on same period last year	+0.84 %
Average maximum daily rate	£358	£348
UK excluding London average daily rate	£352	£352
% change on same period last year	+0.07 %
Hourly rates quoted	166	273
Average minimum hourly rate	£21.72	£18.41
Average hourly rate	£22.91	£19.62
% change on same period last year	+16.76 %
Average maximum hourly rate	£24.10	£20.83
UK excluding London average hourly rate	£23.10	£24.04
% change on same period last year	-3.88 %
Desktop Support UK

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Desktop Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Desktop Support across the Scotland region as a proportion of the total demand within the Job Titles category.

Desktop Support
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the Scotland region.

Desktop Support
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the Scotland region over the 3 months to 2 December 2008.

Desktop Support
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the Scotland region.

Desktop Support
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the Scotland region over the 3 months to 2 December 2008.

Desktop Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the Scotland region over the 3 months to 2 December 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Edinburgh	+29	16	£122	-
Aberdeen	-6	15	£110	-
Glasgow	+10	9	£133	-
Highlands	+2	3	-	-
Scottish Borders	-	2	-	-
Dundee	-	1	-	-
West Lothian	0	1	-	-
Fife	-	1	-	-

Desktop Support UK

Desktop Support
Top 30 Related IT Skills

For the 6 months to 2 December 2008, IT contractor jobs across the Scotland region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 59 (67.82 %) Windows 2 34 (39.08 %) Microsoft 3 30 (34.48 %) Active Directory 4 25 (28.74 %) Windows XP 5 17 (19.54 %) MS Office 6 16 (18.39 %) Windows Vista 7 14 (16.09 %) Windows 2000 8 12 (13.79 %) Dell 9 9 (10.34 %) Citrix 9 9 (10.34 %) Windows Server 2003 10 8 (9.195 %) HP 10 8 (9.195 %) Blackberry 11 7 (8.046 %) TCP/IP 11 7 (8.046 %) VPN 11 7 (8.046 %) MS Exchange

12 6 (6.897 %) Cisco 12 6 (6.897 %) UNIX 13 5 (5.747 %) Windows NT 13 5 (5.747 %) LAN 14 4 (4.598 %) Windows 2000 Server 14 4 (4.598 %) Novell 14 4 (4.598 %) Internet 14 4 (4.598 %) MS Excel 15 3 (3.448 %) Linux 15 3 (3.448 %) SAP 15 3 (3.448 %) WAN 15 3 (3.448 %) DNS 15 3 (3.448 %) Thin Client 15 3 (3.448 %) Intranet 15 3 (3.448 %) Firewall

Desktop Support
Top Related IT Skills by Category

For the 6 months to 2 December 2008, IT contractor jobs across the Scotland region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms 1 7 (8.046 %) MS Exchange 2 3 (3.448 %) Exchange Server 5.5 3 2 (2.299 %) Lotus Notes 4 1 (1.149 %) SharePoint 4 1 (1.149 %) GroupWise	Applications 1 17 (19.54 %) MS Office 2 4 (4.598 %) MS Excel 3 1 (1.149 %) MS Visio
Communications & Networking 1 7 (8.046 %) TCP/IP 1 7 (8.046 %) VPN 2 5 (5.747 %) LAN 3 4 (4.598 %) Internet 4 3 (3.448 %) Firewall 4 3 (3.448 %) IP Telephony 4 3 (3.448 %) WAN 4 3 (3.448 %) DNS 4 3 (3.448 %) Intranet 5 2 (2.299 %) Broadband 5 2 (2.299 %) Cisco IPT 6 1 (1.149 %) PBX 6 1 (1.149 %) SMS	General 1 3 (3.448 %) Finance 1 3 (3.448 %) Law 2 2 (2.299 %) Home Office 3 1 (1.149 %) Education 3 1 (1.149 %) Telecoms
Miscellaneous 1 8 (9.195 %) Blackberry 2 3 (3.448 %) Thin Client 2 3 (3.448 %) Fat Client 3 2 (2.299 %) Client/Server 4 1 (1.149 %) PDA	Operating Systems 1 59 (67.82 %) Windows 2 25 (28.74 %) Windows XP 3 16 (18.39 %) Windows Vista 4 14 (16.09 %) Windows 2000 5 9 (10.34 %) Windows Server 2003 6 6 (6.897 %) UNIX 7 5 (5.747 %) Windows NT 8 4 (4.598 %) Windows 2000 Server 9 3 (3.448 %) Linux 10 1 (1.149 %) Windows Mobile 10 1 (1.149 %) NetWare
Processes & Methodologies 1 3 (3.448 %) Migration 1 3 (3.448 %) Document Management 2 1 (1.149 %) Incident Management 2 1 (1.149 %) Asset Management 2 1 (1.149 %) ITIL 2 1 (1.149 %) Workflow	Programming Languages 1 2 (2.299 %) C
Qualifications 1 2 (2.299 %) CNA 1 2 (2.299 %) CNE 1 2 (2.299 %) Novell Certification 2 1 (1.149 %) MCDST 2 1 (1.149 %) Degree 2 1 (1.149 %) HND 2 1 (1.149 %) Microsoft Certification	Quality Assurance & Compliance 1 2 (2.299 %) SLA
System Software 1 30 (34.48 %) Active Directory	Systems Management 1 1 (1.149 %) ZENworks 1 1 (1.149 %) Norton AntiVirus
Vendors 1 34 (39.08 %) Microsoft 2 12 (13.79 %) Dell 3 9 (10.34 %) Citrix 4 8 (9.195 %) HP 5 6 (6.897 %) Cisco 6 4 (4.598 %) Novell 7 3 (3.448 %) SAP 8 2 (2.299 %) Lotus 8 2 (2.299 %) Symantec 9 1 (1.149 %) Remedy 9 1 (1.149 %) Fujitsu 9 1 (1.149 %) Symbian 9 1 (1.149 %) Compaq