The first table below looks at the demand for the Desktop Support role in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Scotland region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Desktop Support
Rank 104 93 84
Rank change year-on-year
-11 -9
Contract jobs requiring a Desktop Support 23 24 29
As % of all contract IT jobs located in Scotland 0.87% 1.01% 1.05%
As % of the Job Titles category 0.95% 1.09% 1.11%
Number of daily rates quoted 3 11 13
Average daily rate £98 £135 £120
Average daily rate % change year-on-year
-27.77% +12.50%
90% offered a daily rate of more than £82 £105 £100
10% offered a daily rate of more than £160 £175 £195
UK excluding London average daily rate £160 £135 £136
% change year-on-year
+18.51% -0.91%
Number of hourly rates quoted 12 3 1
Average hourly rate £16.75 £12.00 £10.00
Average hourly rate % change year-on-year
+39.58% +20.00%
UK excluding London average hourly rate £15.50 £14.00 £15.00
% change year-on-year
+10.71% -6.66%
Job Titles Category
Scotland
Contract IT job ads with a match in the
Job Titles category
2430 2202 2604
As % of all contract IT jobs located in Scotland 92.43% 92.72% 93.87%
Number of daily rates quoted 1287 1083 1282
Average daily rate £375 £350 £343
Average daily rate % change year-on-year
+7.14% +2.18%
90% offered a daily rate of more than £225 £238 £225
10% offered a daily rate of more than £500 £475 £455
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 62 54 114
Average hourly rate £17.50 £15.50 £22.50
Average hourly rate % change year-on-year
+12.90% -31.11%
90% offered a hourly rate of more than £11.50 £10.47 £10.00
10% offered a hourly rate of more than £35.00 £40.75 £35.00
UK excluding London average hourly rate £17.50 £17.50 £19.00
% change year-on-year
- -7.89%
Desktop Support
UK

Desktop Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Scotland

Desktop Support
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the Scotland region.

Desktop Support Daily Rate Trend in Scotland

Desktop Support
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the Scotland region.

Desktop Support Hourly Rate Trend in Scotland

Desktop Support
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the Scotland region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Glasgow +8 8 £88 -30.00% 1
Edinburgh -23 7 - -
Aberdeen +7 4 - -
Dundee - - - -
Aberdeenshire - - - -
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in Scotland

For the 6 months to 24 April 2014, IT contractor jobs across the Scotland region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 39 (78.00%) Windows
2 23 (46.00%) Windows XP
2 23 (46.00%) Windows 7
3 20 (40.00%) MS Office
3 20 (40.00%) Active Directory
4 16 (32.00%) Microsoft
5 11 (22.00%) Windows Vista
6 9 (18.00%) ITIL
7 7 (14.00%) MS Excel
7 7 (14.00%) Windows Server 2003
7 7 (14.00%) Degree
7 7 (14.00%) Windows Server 2008
8 6 (12.00%) SC Cleared
8 6 (12.00%) Security Cleared
8 6 (12.00%) SCCM
8 6 (12.00%) TCP/IP
8 6 (12.00%) Finance
9 5 (10.00%) Blackberry
9 5 (10.00%) Microsoft Certification
9 5 (10.00%) MCP
10 4 (8.00%) MCSE
10 4 (8.00%) MS Exchange
10 4 (8.00%) LAN
10 4 (8.00%) SLA
10 4 (8.00%) Video Conferencing
11 3 (6.00%) Banking
11 3 (6.00%) MCDST
11 3 (6.00%) Exchange Server 2010
11 3 (6.00%) Migration
11 3 (6.00%) WAN

Desktop Support
Top Related IT Skills in Scotland by Category

For the 6 months to 24 April 2014, IT contractor jobs across the Scotland region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (8.00%) MS Exchange
2 3 (6.00%) Exchange Server 2010
3 2 (4.00%) Exchange Server 2003
4 1 (2.00%) Blackberry Enterprise Server
Applications
1 20 (40.00%) MS Office
2 7 (14.00%) MS Excel
3 1 (2.00%) MS Visio
Communications & Networking
1 6 (12.00%) TCP/IP
2 4 (8.00%) LAN
3 3 (6.00%) WAN
4 2 (4.00%) Internet
4 2 (4.00%) Firewall
5 1 (2.00%) Broadband
5 1 (2.00%) 3G
5 1 (2.00%) VPN
5 1 (2.00%) DNS
Database & Business Intelligence
1 1 (2.00%) SQL Server
General
1 6 (12.00%) Finance
2 3 (6.00%) Banking
3 2 (4.00%) Telecoms
Miscellaneous
1 5 (10.00%) Blackberry
2 4 (8.00%) Video Conferencing
3 2 (4.00%) PDA
3 2 (4.00%) Computer Science
4 1 (2.00%) Management Information System
Operating Systems
1 39 (78.00%) Windows
2 23 (46.00%) Windows XP
2 23 (46.00%) Windows 7
3 11 (22.00%) Windows Vista
4 7 (14.00%) Windows Server 2008
4 7 (14.00%) Windows Server 2003
5 2 (4.00%) Windows 2000
6 1 (2.00%) Windows Server 2012
Processes & Methodologies
1 9 (18.00%) ITIL
2 3 (6.00%) Migration
3 2 (4.00%) Change Management
3 2 (4.00%) Data Management
4 1 (2.00%) Information Security
4 1 (2.00%) Asset Management
4 1 (2.00%) Service Management
4 1 (2.00%) Service Delivery
Programming Languages
1 1 (2.00%) SQL
Qualifications
1 7 (14.00%) Degree
2 6 (12.00%) SC Cleared
2 6 (12.00%) Security Cleared
3 5 (10.00%) Microsoft Certification
3 5 (10.00%) MCP
4 4 (8.00%) MCSE
5 3 (6.00%) ITIL Certification
5 3 (6.00%) MCDST
6 1 (2.00%) CCNA
6 1 (2.00%) Cisco Certification
6 1 (2.00%) HNC
Quality Assurance & Compliance
1 4 (8.00%) SLA
2 1 (2.00%) QA
System Software
1 20 (40.00%) Active Directory
2 2 (4.00%) Microsoft App-V
3 1 (2.00%) VMware ESXi
3 1 (2.00%) VMware ESX
Systems Management
1 6 (12.00%) SCCM
2 3 (6.00%) Systems Management Server (SMS)
Vendors
1 16 (32.00%) Microsoft
2 3 (6.00%) Apple
3 2 (4.00%) Remedy
4 1 (2.00%) McAfee
4 1 (2.00%) VMware
4 1 (2.00%) Symantec
4 1 (2.00%) HP
4 1 (2.00%) Dell
4 1 (2.00%) Citrix