Escalation Management Jobs in the South East

Escalation Management
England > South East

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Escalation Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Escalation Management over the 6 months to 2 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 378 400 460
Rank change year-on-year +22 +60 -93
Permanent jobs citing Escalation Management 8 8 23
As % of all permanent jobs advertised in the South East 0.048% 0.053% 0.12%
As % of the Processes & Methodologies category 0.056% 0.057% 0.12%
Number of salaries quoted 6 3 5
10th Percentile - £43,000 -
25th Percentile £27,000 £51,250 £38,750
Median annual salary (50th Percentile) £29,000 £70,000 £45,000
Median % change year-on-year -58.57% +55.56% +28.57%
75th Percentile £31,000 £75,000 £47,500
90th Percentile - - -
England median annual salary £55,000 £50,000 £60,000
% change year-on-year +10.00% -16.67% +33.33%

All Process and Methodology Skills
South East

Escalation Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,168 14,133 18,728
As % of all permanent jobs advertised in the South East 84.76% 94.47% 94.42%
Number of salaries quoted 9,954 8,200 12,070
10th Percentile £27,500 £30,500 £31,250
25th Percentile £36,250 £41,250 £41,500
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £72,500 £70,000
90th Percentile £77,500 £86,250 £82,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Escalation Management
Job Vacancy Trend in the South East

Job postings citing Escalation Management as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Escalation Management in the South East

Escalation Management
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Escalation Management in the South East.

Salary trend for Escalation Management in the South East

Escalation Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Escalation Management within the South East region over the 6 months to 2 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hampshire - 6 £29,000 -
Thames Valley +16 2 - -
Buckinghamshire -15 2 - -
Escalation Management
England

Escalation Management
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (75.00%) Exchange Server 2000
1 6 (75.00%) Microsoft Exchange
Cloud Services
1 6 (75.00%) Azure
1 6 (75.00%) Microsoft 365
Communications & Networking
1 6 (75.00%) Firewall
1 6 (75.00%) Wi-Fi
1 6 (75.00%) Wireless
General
1 7 (87.50%) Games
2 6 (75.00%) Social Skills
3 2 (25.00%) Digital Economy
3 2 (25.00%) Legal
Job Titles
1 6 (75.00%) 3rd Line Engineer
1 6 (75.00%) 3rd Line Support
1 6 (75.00%) 3rd Line Support Engineer
1 6 (75.00%) IT Engineer
1 6 (75.00%) IT Support
1 6 (75.00%) IT Support Engineer
1 6 (75.00%) Support Engineer
2 3 (37.50%) 2nd/3rd Line Support
2 3 (37.50%) 2nd/3rd Line Support Engineer
3 2 (25.00%) Lead
4 1 (12.50%) Service Desk Team Leader
4 1 (12.50%) Team Leader
Miscellaneous
1 6 (75.00%) Driving Licence
1 6 (75.00%) Management Information System
1 6 (75.00%) Self-Motivation
Operating Systems
1 8 (100.00%) Windows
1 8 (100.00%) Windows 10
Processes & Methodologies
1 8 (100.00%) ITIL
2 6 (75.00%) Agile
2 6 (75.00%) ERP
2 6 (75.00%) Migration
2 6 (75.00%) Problem Management
2 6 (75.00%) Remote Monitoring and Management
2 6 (75.00%) Service Delivery
2 6 (75.00%) Threat Management
2 6 (75.00%) Time Management
2 6 (75.00%) Trend Analysis
3 2 (25.00%) Coaching
3 2 (25.00%) Customer Service
3 2 (25.00%) Document Management
3 2 (25.00%) Line Management
3 2 (25.00%) Service Management
4 1 (12.50%) Customer Experience
Qualifications
1 8 (100.00%) ITIL Foundation Certificate
2 6 (75.00%) Degree
Quality Assurance & Compliance
1 2 (25.00%) SLA
2 1 (12.50%) GDPR
System Software
1 6 (75.00%) Active Directory
Systems Management
1 6 (75.00%) Microsoft Intune
Vendors
1 8 (100.00%) Microsoft
2 6 (75.00%) Cisco
2 6 (75.00%) Draytek
3 2 (25.00%) Citrix